Browse content similar to 14/12/2017. Check below for episodes and series from the same categories and more!
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This is Business Live from BBC
News with Sally Bundock | 0:00:04 | 0:00:06 | |
and Susannah Streeter. | 0:00:06 | 0:00:09 | |
Re-opening the 'fast
lanes' of the internet. | 0:00:09 | 0:00:11 | |
American lawmakers prepare to rip-up
Obama's net neutrality laws later - | 0:00:11 | 0:00:15 | |
giving broadband firms huge power
over online traffic. | 0:00:15 | 0:00:18 | |
Live from London, that's our
top story on Thursday | 0:00:18 | 0:00:20 | |
the 14th of December. | 0:00:20 | 0:00:30 | |
As pioneers of the internet warn
that losing net neutrality would be | 0:00:36 | 0:00:40 | |
nothing short of a catastrophe,
we discuss the impact | 0:00:40 | 0:00:43 | |
on innovation, and free speech. | 0:00:43 | 0:00:46 | |
Also in the programme.... | 0:00:46 | 0:00:47 | |
Global interest rates in focus. | 0:00:47 | 0:00:49 | |
After the US Federal Reserve
raised rates on Wednesday, | 0:00:49 | 0:00:53 | |
and China's PBOC hiked today,
we find out what we can expect | 0:00:53 | 0:00:56 | |
from the Bank of England
and the European Central Bank. | 0:00:56 | 0:01:06 | |
And that really is concentrating
minds on the financial markets in | 0:01:07 | 0:01:11 | |
Europe. Opening down so far. | 0:01:11 | 0:01:13 | |
And today is the busiest day
of the year for the Royal Mail, | 0:01:13 | 0:01:16 | |
with ten million parcels
and millions of letters | 0:01:16 | 0:01:18 | |
out for delivery. | 0:01:18 | 0:01:19 | |
We're going live to a sorting office
to see how the company is coping. | 0:01:19 | 0:01:26 | |
Today we want to know: on the day
we expect a deal to be announced | 0:01:26 | 0:01:30 | |
between Disney and 21st Century Fox,
are you concerned about getting less | 0:01:30 | 0:01:34 | |
choice in movies? | 0:01:34 | 0:01:38 | |
Let us know. | 0:01:38 | 0:01:41 | |
Just use the hashtag BBCBizLive. | 0:01:41 | 0:01:47 | |
Hello and welcome to Business Live. | 0:01:47 | 0:01:50 | |
We start in the US -
where regulators could be | 0:01:50 | 0:01:53 | |
about to scrap rules guaranteeing
equal access to the internet - | 0:01:53 | 0:01:56 | |
a principle known
as 'net neutrality'. | 0:01:56 | 0:01:58 | |
It was enshrined in law under
President Obama in 2015 - | 0:01:58 | 0:02:01 | |
but under the Trump administration
it looks doomed following a huge | 0:02:01 | 0:02:03 | |
battle in the business world. | 0:02:03 | 0:02:07 | |
Here's why. | 0:02:07 | 0:02:09 | |
Think of your internet service
provider as a motorway. | 0:02:09 | 0:02:12 | |
Net neutrality means it's not
allowed to set up 'fast lanes' - | 0:02:12 | 0:02:15 | |
giving faster access to some sites
because they pay more. | 0:02:15 | 0:02:18 | |
Or deliberately slowing or blocking
other sites that don't. | 0:02:18 | 0:02:22 | |
US telecoms giants like Comcast,
Verizon and AT&T have | 0:02:22 | 0:02:25 | |
lobbied hard against it. | 0:02:25 | 0:02:28 | |
But content firms like Amazon
and Google say ditching the rules | 0:02:28 | 0:02:31 | |
will give too much power
to the Telecoms - and will make it | 0:02:31 | 0:02:34 | |
harder for new start-ups to compete. | 0:02:34 | 0:02:37 | |
In July they led more than 170
organisations in slowing | 0:02:37 | 0:02:40 | |
down their services to protest
the proposed change. | 0:02:40 | 0:02:45 | |
The debate is going
on all over the world. | 0:02:45 | 0:02:48 | |
The countries in blue already
have 'net neutrality' - | 0:02:48 | 0:02:51 | |
they make sure all traffic
is treated equally. | 0:02:51 | 0:02:54 | |
Those in red are considering it. | 0:02:54 | 0:02:57 | |
Those in yellow have no
rules at the moment. | 0:02:57 | 0:03:04 | |
Matthew Howett is a communications
industry analyst | 0:03:04 | 0:03:05 | |
at Assembly Research. | 0:03:05 | 0:03:09 | |
Good morning. It looks like these
rules may get ripped up today in the | 0:03:09 | 0:03:17 | |
United States. Talk us through the
winners and losers. The winners, as | 0:03:17 | 0:03:21 | |
we heard in that piece, are the big
telcos. Arguably, the diggers | 0:03:21 | 0:03:35 | |
losers, are the communications
companies. I think we should think | 0:03:35 | 0:03:41 | |
about how the consumer bits into
this. The rules are there to protect | 0:03:41 | 0:03:47 | |
so that you and I can get the
content we want on our devices. The | 0:03:47 | 0:03:51 | |
lobbyists would argue that they will
be fine, they will be protected. | 0:03:51 | 0:03:55 | |
There are rules that can be used to
police this. Ultimately consumers | 0:03:55 | 0:03:59 | |
could lose out if they cannot get
access to the content they want. We | 0:03:59 | 0:04:05 | |
showed you the map where different
areas of neutrality exist but does | 0:04:05 | 0:04:11 | |
it really exist? Other things these
companies can already do to try to | 0:04:11 | 0:04:15 | |
promote some services over others?
The way the works mean we do have to | 0:04:15 | 0:04:27 | |
prioritise some traffic. -- the
internet works. Providers like | 0:04:27 | 0:04:33 | |
Netflix are paying ISPs to get the
content is closer to us so we do not | 0:04:33 | 0:04:37 | |
sleep buffering when we use our
devices. These things are | 0:04:37 | 0:04:42 | |
commonplace. -- we do not see. In
the US we have mentioned a strong | 0:04:42 | 0:04:48 | |
lobby group, the likes of Horizon,
AT and T and others. Is there a | 0:04:48 | 0:04:54 | |
similar group in Europe, who are
trying to pull away the net | 0:04:54 | 0:04:59 | |
neutrality rules? We have seen less
of the debate in Europe and the UK. | 0:04:59 | 0:05:03 | |
We have more competition between the
different broadband providers but | 0:05:03 | 0:05:13 | |
that is less the case in the US.
There are fewer of them are more | 0:05:13 | 0:05:16 | |
concerned about what they might do.
In Europe there is a lot of | 0:05:16 | 0:05:18 | |
competition. If people do not like
something they can switch to another | 0:05:18 | 0:05:21 | |
provider. It will come down to the
philosophical argument about whether | 0:05:21 | 0:05:25 | |
we should all have a right to access
the internet and good access to the | 0:05:25 | 0:05:30 | |
internet, no matter who we are, how
big or small we are. It is a crucial | 0:05:30 | 0:05:35 | |
debate. We are talking about big
amounts of money. That could be used | 0:05:35 | 0:05:40 | |
to invest in rolling out the
infrastructure and improving | 0:05:40 | 0:05:43 | |
broadband speeds. There is a
relationship between both sides on | 0:05:43 | 0:05:47 | |
this debate. It is one which
probably will not go away quickly | 0:05:47 | 0:05:50 | |
even after this vote. We will talk
to you on the subject and probably | 0:05:50 | 0:05:56 | |
other subjects. Thank you for coming
in. | 0:05:56 | 0:05:59 | |
Let's take a look at some of
the other stories making the news. | 0:05:59 | 0:06:02 | |
The World Trade Organisation has
closed its biennial summit without | 0:06:02 | 0:06:04 | |
any agreements being reached. | 0:06:04 | 0:06:05 | |
There had been some hope of deals
on e-commerce, as well as farming | 0:06:05 | 0:06:08 | |
and fishing subsidies. | 0:06:09 | 0:06:10 | |
It raises questions
about the group's ability to govern | 0:06:10 | 0:06:12 | |
global trade disputes. | 0:06:12 | 0:06:13 | |
The head of the WTO said
the organisation now needed | 0:06:13 | 0:06:15 | |
to conduct some real soul-searching. | 0:06:15 | 0:06:19 | |
In the UK, an influential group
of MPs has urged Britain | 0:06:19 | 0:06:22 | |
and the European Union
to agree a status quo Brexit | 0:06:22 | 0:06:24 | |
transition period. | 0:06:24 | 0:06:25 | |
The Treasury Select Committee wants
it agreed as soon as possible | 0:06:25 | 0:06:28 | |
to ease business concerns
over a no-deal Brexit. | 0:06:28 | 0:06:31 | |
The committee's report said it
strongly supported the Prime | 0:06:31 | 0:06:34 | |
Minister's push for a comprehensive
free-trade deal which | 0:06:34 | 0:06:37 | |
would keep borders as
frictionless as possible. | 0:06:37 | 0:06:41 | |
The carmaker Nissan says
it's recalling more | 0:06:41 | 0:06:43 | |
than 300,000 vehicles in Japan
because of a defective | 0:06:43 | 0:06:45 | |
coating which could,
in the worst case scenario, | 0:06:45 | 0:06:50 | |
lead to a fire. | 0:06:50 | 0:06:53 | |
Six models, including
minivans made for Suzuki | 0:06:53 | 0:06:54 | |
and Mitsubishi, are affected. | 0:06:54 | 0:06:56 | |
No vehicles sold outside
Japan are being recalled. | 0:06:56 | 0:07:06 | |
Do not forget our business live page
is constantly updating with the | 0:07:10 | 0:07:16 | |
news. BP and the fact that
Australian and additional parties | 0:07:16 | 0:07:20 | |
have blocked the oil giant's vision
is to buy network of local networks | 0:07:20 | 0:07:25 | |
stations from the supermarket chain
in Australia, or worse. It was worth | 0:07:25 | 0:07:30 | |
$1.3 billion. So, interestingly, how
BP has been stymied by Australian | 0:07:30 | 0:07:39 | |
competition authorities. One of
those stories is also on there. Take | 0:07:39 | 0:07:42 | |
a look when you want. Also lots
about the Federal reserve decision. | 0:07:42 | 0:07:50 | |
In the wake of the US
Federal Reserve's decision | 0:07:50 | 0:07:52 | |
to hike interest rates | 0:07:52 | 0:07:53 | |
on Wednesday, China's Central Bank
surprised the markets | 0:07:53 | 0:07:55 | |
by making a rate rise of their own. | 0:07:55 | 0:07:57 | |
Monica Miller is in Singapore. | 0:07:57 | 0:08:03 | |
What did they do? China has made a
startling declaration of moderate | 0:08:03 | 0:08:11 | |
losses after raising short-term and
mid term interest rates for debate | 0:08:11 | 0:08:15 | |
came after hours the decision the
Fed made by raising rates by a | 0:08:15 | 0:08:19 | |
quarter of a percent. The world's
second-biggest economy has started | 0:08:19 | 0:08:24 | |
to cool as the Government cut down
on high risk lending. They do not | 0:08:24 | 0:08:29 | |
want to slow down economic growth.
Hong Kong was another one. Their | 0:08:29 | 0:08:33 | |
monetary authority was out today and
they have upped their base rate 25 | 0:08:33 | 0:08:40 | |
basis points. Hong Kong tracks the
US rate because their currencies are | 0:08:40 | 0:08:45 | |
pinned to one another. Both
currencies are in lockstep with | 0:08:45 | 0:08:48 | |
other Asian currencies, which have
already raised their rates. South | 0:08:48 | 0:08:53 | |
Korea raised its rate. It was the
first Asian country to do so since | 0:08:53 | 0:08:58 | |
2014 foot at many economists say
Malaysia could be no first one in | 0:08:58 | 0:09:00 | |
the U -- New Year followed by
Philippines and Taiwan. We may see | 0:09:00 | 0:09:06 | |
another interest rate rise in South
Korea in 2018. Thank you for that | 0:09:06 | 0:09:12 | |
update. The financial market focus
is over central bank activity after | 0:09:12 | 0:09:18 | |
the much anticipated interest rate
hike. The dollar fell despite an | 0:09:18 | 0:09:22 | |
upbeat assessment of the US economy.
Despite another record close on Wall | 0:09:22 | 0:09:29 | |
Street, the stronger yen pushed down
stocks in Tokyo. Closing down by | 0:09:29 | 0:09:36 | |
.2%. Let's have a look at Europe as
well. The markets mainly open. Down | 0:09:36 | 0:09:43 | |
across-the-board ahead of the key
central bank decisions in Frankfurt. | 0:09:43 | 0:09:47 | |
The ACP and the Bank of England are
not expecting a big change but we | 0:09:47 | 0:09:50 | |
may get an indication of future
policy. | 0:09:50 | 0:09:56 | |
Yogita was in Washington for that
Fed decision and has the details | 0:09:56 | 0:09:59 | |
about what's ahead on Wall Street
Today. | 0:09:59 | 0:10:06 | |
Stock market investors would like to
have a big deal to analyse and trade | 0:10:06 | 0:10:09 | |
on foot of it looks like they will
get one just in time for Christmas. | 0:10:09 | 0:10:13 | |
It is widely expected that Disney
and 21st-century fox will announce a | 0:10:13 | 0:10:18 | |
major transaction in which Disney
will buy most of Fox's media assets. | 0:10:18 | 0:10:24 | |
Many US TV channels, its movie
studio, and a stake in sky TV, which | 0:10:24 | 0:10:30 | |
owns Sky News Wall Street expects
the deal could be worth something | 0:10:30 | 0:10:34 | |
like $60 billion and that it could
be announced as early as Thursday. | 0:10:34 | 0:10:38 | |
Investors will also get a bunch of
economic data to pore over, most | 0:10:38 | 0:10:43 | |
notably retail sales figures from N.
They are expected to show a rise of | 0:10:43 | 0:10:49 | |
.3% as the US consumer remains happy
to spend. And there is corporate | 0:10:49 | 0:10:53 | |
earnings are far from software giant
Oracle. | 0:10:53 | 0:11:01 | |
Joining us is Sue Noffke
is UK equities fund | 0:11:01 | 0:11:03 | |
manager from Schroders. | 0:11:03 | 0:11:04 | |
Nice to see you. Talking about what
is going on this week. Lots going | 0:11:04 | 0:11:16 | |
on. It is kind of wrapping up what
has been really a Goldilocks Year 4 | 0:11:16 | 0:11:25 | |
economic growth, financial markets.
Would you describe that for the UK? | 0:11:25 | 0:11:30 | |
The UK in a global context is quite
small. It is not as bad as many | 0:11:30 | 0:11:34 | |
feared. I just wanted to clarify
what you thought Goldilocks was. I | 0:11:34 | 0:11:40 | |
am talking about the global economy,
particularly the US, which sets the | 0:11:40 | 0:11:45 | |
scene. Gross has been good. What
drives central bank action is | 0:11:45 | 0:11:54 | |
expected inflation. -- growth. That
has been modest. We had core | 0:11:54 | 0:11:59 | |
inflation numbers which were a bit
weaker than people had gone for. The | 0:11:59 | 0:12:02 | |
headline came in line with people's
expectations. That keeps the Fed | 0:12:02 | 0:12:08 | |
quite down. Talking about that
scenario, not necessarily that if | 0:12:08 | 0:12:12 | |
you are betting on a stronger
dollar, which really has not | 0:12:12 | 0:12:17 | |
materialised. Again, weakening after
that central bank decision at the | 0:12:17 | 0:12:21 | |
Fed. Why is that? Janet had quite an
upbeat assessment of the US economy | 0:12:21 | 0:12:26 | |
for the going forward, she is
questioning the impact of Trump's | 0:12:26 | 0:12:33 | |
plan. And just how sustainable that
boosters. That is true. She has put | 0:12:33 | 0:12:38 | |
through some stronger growth
forecast but not sustained it in our | 0:12:38 | 0:12:43 | |
two years. It comes back to the
inflation forecast. There is no | 0:12:43 | 0:12:49 | |
inflation pressure building up in
the system despite unemployment | 0:12:49 | 0:12:52 | |
being at low levels. It allows
central banks to keep monetary | 0:12:52 | 0:12:55 | |
policy quite loose and comes back to
the Goldilocks scenario. I think | 0:12:55 | 0:13:02 | |
they will follow through next year
with three but the markets are only | 0:13:02 | 0:13:06 | |
pricing in two. And that is where
inflation is so key. Thank you for | 0:13:06 | 0:13:12 | |
now. She will be back. Some
interesting stories to get our teeth | 0:13:12 | 0:13:17 | |
into later. That is on the cards in
a few minutes. | 0:13:17 | 0:13:20 | |
Still to come... | 0:13:20 | 0:13:21 | |
On the busiest day of the year
for the Royal Mail, we'll be live | 0:13:21 | 0:13:24 | |
in a sorting office to see just how
the company is dealing | 0:13:24 | 0:13:27 | |
with the millions of parcels
and Christmas cards that need to be | 0:13:27 | 0:13:30 | |
processed at this time of year. | 0:13:30 | 0:13:32 | |
You're with Business
Live from BBC News. | 0:13:32 | 0:13:42 | |
It is busy for the likes of Royal
Mail but also extremely busy for | 0:13:45 | 0:13:49 | |
online grocery chains. | 0:13:49 | 0:13:51 | |
Online grocery chain Ocado said
a driver shortage impacted sales | 0:13:51 | 0:13:53 | |
growth in its fourth quarter. | 0:13:53 | 0:13:55 | |
The retailer, which recently
secured its biggest overseas deal | 0:13:55 | 0:13:58 | |
with a partnership with French
supermarket Groupe Casino, | 0:13:58 | 0:14:02 | |
said its retail sales
rose 11.6% last quarter, | 0:14:02 | 0:14:04 | |
having increased 13.1%
in the previous quarter. | 0:14:04 | 0:14:09 | |
Russ Mould, investment director
at AJ Bell, is in the newsroom | 0:14:09 | 0:14:15 | |
to talk us through the numbers. | 0:14:15 | 0:14:21 | |
What is going on? They are not
growing the share of the business | 0:14:21 | 0:14:25 | |
currently but they are hoping to
build the business overall by the | 0:14:25 | 0:14:31 | |
tie-up with casino. That is about
the tech behind the delivery system, | 0:14:31 | 0:14:35 | |
isn't it? If you look at the stock
market valuation it is over £2 | 0:14:35 | 0:14:40 | |
million, which seems pretty exotic
for a company that is making less | 0:14:40 | 0:14:44 | |
than 10 million in profit this year.
It is not just down to the grocery | 0:14:44 | 0:14:48 | |
delivery service. The real secret is
the intellectual property, the Ocado | 0:14:48 | 0:14:54 | |
Smart platform. It has licensed it
to two or three different grocers. | 0:14:54 | 0:15:00 | |
The company is working on more
deals, a licensing fee, and in the | 0:15:00 | 0:15:05 | |
case of capital casino will be a fee
for using the warehouse. That is the | 0:15:05 | 0:15:09 | |
real secret to the stop. -- restock.
They have been effectively | 0:15:09 | 0:15:17 | |
subsidising my dinner, which is
fantastic. In terms of the long | 0:15:17 | 0:15:21 | |
potential of the company it is all
down to the software. What are | 0:15:21 | 0:15:28 | |
analysts saying? In terms of the
numbers today, there was a slight | 0:15:28 | 0:15:32 | |
slowdown in growth. The driver
problem seems to be sorted. There is | 0:15:32 | 0:15:37 | |
a fourth warehouse in Eris next
year. That will take many thousands | 0:15:37 | 0:15:50 | |
of orders a week. | 0:15:50 | 0:15:55 | |
It is
of orders a week. | 0:15:55 | 0:15:55 | |
It is incredibly
of orders a week. | 0:15:55 | 0:15:55 | |
It is incredibly competitive,
of orders a week. | 0:15:55 | 0:15:55 | |
It is incredibly competitive, we
of orders a week. | 0:15:55 | 0:15:56 | |
It is incredibly competitive, we are
of orders a week. | 0:15:56 | 0:15:56 | |
It is incredibly competitive, we are
waiting to see what Amazon will do, | 0:15:56 | 0:15:59 | |
another challenge for them. Can they
get more big licensing deals? Thank | 0:15:59 | 0:16:05 | |
you. Talking us through Ocado's
results. Get the delivery orders in! | 0:16:05 | 0:16:13 | |
Especially at this time of year. See
you in a minute. | 0:16:13 | 0:16:19 | |
You're watching Business Live. | 0:16:19 | 0:16:21 | |
American lawmakers are preparing
to rip-up Obama's net | 0:16:21 | 0:16:23 | |
neutrality laws later,
reopening the fast | 0:16:23 | 0:16:25 | |
lanes of the internet and giving
broadband firms huge | 0:16:25 | 0:16:27 | |
power over online traffic. | 0:16:27 | 0:16:35 | |
When we get news, we will update you
on the BBC. | 0:16:35 | 0:16:38 | |
Quick look at how
markets are faring. | 0:16:38 | 0:16:42 | |
In Europe, we have been trading for
nearly 50 minutes. Nothing too | 0:16:42 | 0:16:47 | |
dramatic. Trading down a little.
European Central Bank meeting today, | 0:16:47 | 0:16:52 | |
lots of traders watching out for the
central banks. | 0:16:52 | 0:16:55 | |
There are just 11 days
until Christmas, which means | 0:16:55 | 0:16:57 | |
millions of parcels and letters
are out for delivery. | 0:16:57 | 0:17:01 | |
Don't say that! There are tens of
millions of cards and presents being | 0:17:01 | 0:17:09 | |
sent. In many companies, it means
extra staff. In the UK, the Royal | 0:17:09 | 0:17:15 | |
Mail has 20,000 extra pairs of hands
to call upon and today they have got | 0:17:15 | 0:17:21 | |
Ben Thomson with them as well! Are
you help or hindrance in Manchester? | 0:17:21 | 0:17:30 | |
How dare you! I am a help, of
course. They have been putting me to | 0:17:30 | 0:17:35 | |
work this morning. This is going to
Northern Ireland, let me put that | 0:17:35 | 0:17:41 | |
there. They have taken on thousands
of extra staff to make sure they get | 0:17:41 | 0:17:46 | |
through all of this stuff, parcels
going all around the world, and they | 0:17:46 | 0:17:49 | |
are expecting to deal with more of
them, today is the busiest day for | 0:17:49 | 0:17:53 | |
the Royal Mail. They normally deal
with 2 million parcels and letters. | 0:17:53 | 0:17:57 | |
They will deal with 3.5 million over
the next 24 hours, a huge logistical | 0:17:57 | 0:18:04 | |
challenge. One of the bosses here.
Good morning. How do you deal with | 0:18:04 | 0:18:08 | |
this? A big upswing in business,
extra staff, big challenge? Huge | 0:18:08 | 0:18:13 | |
planning effort, we start planning
immediately after Christmas. We | 0:18:13 | 0:18:19 | |
recruit in the UK, 20,000 extra
people this Christmas. An extra 6000 | 0:18:19 | 0:18:24 | |
vehicles on the road delivering
parcels and also extra trucks and | 0:18:24 | 0:18:29 | |
flights, huge effort to gear up for
Christmas. Talked me through what | 0:18:29 | 0:18:32 | |
goes on. It is all sorting, I
thought there may be more | 0:18:32 | 0:18:38 | |
automation. You still need people?
We still need a lot of people. We | 0:18:38 | 0:18:44 | |
automate letter traffic and
increasingly parcels. Today you're | 0:18:44 | 0:18:47 | |
seeing people sorting parcels posted
yesterday and they are ongoing to | 0:18:47 | 0:18:54 | |
worldwide and UK destinations. They
will be on the road at 2pm. You have | 0:18:54 | 0:18:59 | |
been facing challenges in
restructuring the business because | 0:18:59 | 0:19:01 | |
like anywhere in the world, we are
sending fewer letters, maybe more | 0:19:01 | 0:19:06 | |
parcels, online shopping really big
thing, how have you managed that | 0:19:06 | 0:19:11 | |
change? The business has changed
over the years. That is are still | 0:19:11 | 0:19:15 | |
hugely important to us, 60% of UK
revenue, but parcels are continuing | 0:19:15 | 0:19:20 | |
to grow. 6% increase in parcels in
the last annual report. Parcels are | 0:19:20 | 0:19:29 | |
our business now increasingly. Thank
you. Let me introduce you to a | 0:19:29 | 0:19:34 | |
marketing expert, really nice to see
you. Retailers, really busy time of | 0:19:34 | 0:19:39 | |
year, all of this sort of stuff
going through the system, how do | 0:19:39 | 0:19:44 | |
they plan for things like this? The
busiest time of year. Increasingly, | 0:19:44 | 0:19:49 | |
we want to be able to buy products
for all sorts of retailers. The | 0:19:49 | 0:19:54 | |
planning takes forever, as soon as
Christmas has finished, the plan for | 0:19:54 | 0:19:59 | |
the year after, it is about making
supply chains are as efficient as | 0:19:59 | 0:20:08 | |
possible. The business has changed,
online shopping, more of us ordering | 0:20:08 | 0:20:13 | |
online, so it is a lot more
complicated, not just thin letters, | 0:20:13 | 0:20:18 | |
big boxes and parcels. Things that
are delicate, big boxes, you do not | 0:20:18 | 0:20:23 | |
want it dropped on your doorstep.
The retailers work hard to make sure | 0:20:23 | 0:20:27 | |
they pick the right carriers to
deliver things. The last five yards | 0:20:27 | 0:20:31 | |
per retailers is critical because
you can buy a product but you want | 0:20:31 | 0:20:34 | |
it to be delivered in the right time
at the right place. They are | 0:20:34 | 0:20:38 | |
investing more and more into those
last five yards with businesses like | 0:20:38 | 0:20:42 | |
Royal Mail and other delivery
businesses across Europe and | 0:20:42 | 0:20:46 | |
globally. We talked about it being
very seasonable, a lot of extra | 0:20:46 | 0:20:51 | |
staff, big upswing in demand, how
easy is it for them to gear up for | 0:20:51 | 0:20:55 | |
things like this? They plan for it
but increasingly, because online | 0:20:55 | 0:21:00 | |
shopping has grown at an exponential
rate, there is pressure in the | 0:21:00 | 0:21:03 | |
workforce to find people who can
drive vans and work in the warehouse | 0:21:03 | 0:21:07 | |
and there is a premium for that.
Shoppers do not want to have to pay | 0:21:07 | 0:21:11 | |
for things to be delivered. There
are real challenges from retailers | 0:21:11 | 0:21:15 | |
about how they pass on the
customers. Thank you. There you have | 0:21:15 | 0:21:21 | |
it. A busy time for everyone here. A
lot of seasonal workers have been | 0:21:21 | 0:21:26 | |
taken on to cope with the extra
demand. It gives you a sense of just | 0:21:26 | 0:21:30 | |
how busy it is. Everyone trying to
get stuff posted before Christmas. 2 | 0:21:30 | 0:21:36 | |
million parcels and letters is what
they normally deal with, they are | 0:21:36 | 0:21:39 | |
dealing with about 3-3.5 over the
next 24 hours. Help or hindrance? I | 0:21:39 | 0:21:46 | |
am hoping I have been a help. It is
possible I might have been a bit of | 0:21:46 | 0:21:50 | |
a hindrance. They have been very
understanding. They all look like | 0:21:50 | 0:21:54 | |
they could do with a cup of tea and
you make a good cup of tea, go on. | 0:21:54 | 0:22:00 | |
About 20, 30 people behind you. I
could make myself useful, you are | 0:22:00 | 0:22:03 | |
right. They will love you forever.
Busiest time, next 24 hours, for me, | 0:22:03 | 0:22:12 | |
next ten days, I them nowhere close
to writing my Christmas cards! I am | 0:22:12 | 0:22:19 | |
at work, I block it out of my mind
here is that we asked you at the | 0:22:19 | 0:22:24 | |
beginning whether you are concerned
about reduction of choice on the | 0:22:24 | 0:22:27 | |
telly in the light of the news we
are expecting today, the fact Disney | 0:22:27 | 0:22:31 | |
is to do a deal with 21st Century
Fox. If the $60 billion deal goes | 0:22:31 | 0:22:37 | |
ahead, many argue there would be
less choice on the television | 0:22:37 | 0:22:40 | |
screens in terms of what we are
watching and where we are watching | 0:22:40 | 0:22:44 | |
it. Which service would you have us
your priority customer one says, I | 0:22:44 | 0:22:52 | |
would have to choose Amazon prime,
it is the added bonuses such as | 0:22:52 | 0:22:57 | |
two-day shipping, Kindle books. That
is interesting. That is how | 0:22:57 | 0:23:03 | |
companies are trying to go, they
want everything about you, the whole | 0:23:03 | 0:23:10 | |
package. We promised Sue would
return. Your thoughts? A huge deal | 0:23:10 | 0:23:16 | |
and many are saying it will have a
seismic impact. It has to get | 0:23:16 | 0:23:22 | |
through regulatory hurdles. Your
thoughts in terms of the impact on | 0:23:22 | 0:23:24 | |
people like us. News has
consolidated quite a bit so possibly | 0:23:24 | 0:23:32 | |
that is where consumers have less
choice today than they did ten years | 0:23:32 | 0:23:37 | |
ago, for example. On other content,
there are so many proliferations of | 0:23:37 | 0:23:42 | |
ways you can consume content when I
was growing up, it was three | 0:23:42 | 0:23:47 | |
channels, four was a great
excitement. Now you have internet | 0:23:47 | 0:23:52 | |
delivery, different platforms,
YouTube, I think consumers have lots | 0:23:52 | 0:23:54 | |
of choice. Moving on. | 0:23:54 | 0:24:05 | |
In Australia, the country is gripped
by poker machine addiction, a | 0:24:05 | 0:24:08 | |
warning that has come out from
Australia's institute, a think tank. | 0:24:08 | 0:24:14 | |
They are saying there are 80% of the
world's poker machines in dedicated | 0:24:14 | 0:24:20 | |
gambling venues such as casinos but
a lot of those in non-gambling | 0:24:20 | 0:24:25 | |
venues are in Australia's pubs and
clubs, real issue. Australia is | 0:24:25 | 0:24:30 | |
quite different. In many other
countries regulations about how you | 0:24:30 | 0:24:35 | |
would use these machines, how much
access individuals would have, in | 0:24:35 | 0:24:38 | |
Australia, they are very commonly
located for people to have the | 0:24:38 | 0:24:44 | |
ability to play while they are
having a drink at the pub. It has | 0:24:44 | 0:24:48 | |
caused problems. What we have got in
Australia is someone from the Labour | 0:24:48 | 0:24:53 | |
Party in Tasmania saying we want
regulation here and there is only | 0:24:53 | 0:24:59 | |
one other state in Australia where
they are regulating this. The | 0:24:59 | 0:25:06 | |
argument from the incumbent liberals
as it could cost jobs and ready for | 0:25:06 | 0:25:10 | |
a lot of pubs and hotels -- and
revenue. Apparently our wine glasses | 0:25:10 | 0:25:19 | |
are getting bigger. They are. It is
blamed for a rise in drinking. Do | 0:25:19 | 0:25:26 | |
you have large wine glasses at your
house? No-brainer, isn't it? You are | 0:25:26 | 0:25:31 | |
not meant to put very much in the
glass, that is the problem. The red | 0:25:31 | 0:25:36 | |
wine is supposed to breathe, white
wine is not supposed to get warm, it | 0:25:36 | 0:25:42 | |
is how much you put in the glass,
but it is like plates. The bigger | 0:25:42 | 0:25:46 | |
the plate, the more food you put on
it. Too much wine being pulled this | 0:25:46 | 0:25:51 | |
Christmas, I expect, that is the
issue. That is if it is delivered on | 0:25:51 | 0:25:56 | |
time! Smaller wine glasses, that is
on my Christmas present list. Have a | 0:25:56 | 0:26:01 | |
good | 0:26:01 | 0:26:01 |