Browse content similar to Surgery's Dirty Secret. Check below for episodes and series from the same categories and more!
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The tools of a surgeon's trade can mean the difference between life | :00:43. | :00:46. | |
and death. Every single thing needs to work at | :00:46. | :00:52. | |
the time it's handed to you. what if it doesn't? It's an eye | :00:52. | :01:00. | |
instrument. I cannot tell you how bad it is. We uncover The Truth | :01:00. | :01:06. | |
about what goes into our hospitals. Look in here. This is what they've | :01:06. | :01:10. | |
been making. The lies about where they are made. You don't want | :01:10. | :01:16. | |
people to know this is from Pakistan. Child labour in a | :01:16. | :01:19. | |
dangerous industry. And the deception we're all paying for. | :01:19. | :01:26. | |
Would I ever have to admit that it wasn't German steel? Tonight, we | :01:26. | :01:30. | |
reveal Surgery's Dirty Secret. cannot believe anybody in the NHS | :01:30. | :01:40. | |
:01:40. | :01:45. | ||
Every year, millions of operations are carried out in Scotland and | :01:45. | :01:52. | |
across the UK. Our National Health Service is one | :01:52. | :01:56. | |
of the biggest and busiest health care services in the world. Modern | :01:56. | :02:00. | |
surgery has come a long way since the first medical procedures were | :02:00. | :02:04. | |
attempted centuries ago. What has not changed in this time is the | :02:04. | :02:14. | |
:02:14. | :02:22. | ||
importance of the tools used by the surgeon. Paul Srodon is a surgeon | :02:22. | :02:26. | |
at St Bartholomew's Hospital. The operations he carries out are live- | :02:26. | :02:30. | |
saving. We have somebody with a threatening limb situation, you are | :02:30. | :02:34. | |
fighting to save their limb or life, those tools of the trade, they need | :02:34. | :02:38. | |
to be just right. Every single thing handed to you needs to work | :02:38. | :02:42. | |
at the time it is handed to you. It's no good discovering something | :02:43. | :02:46. | |
doesn't work as it should do and have to hand it back and get | :02:46. | :02:50. | |
another one. Any bit of that process nudges that towards | :02:50. | :02:56. | |
delaying a person's recovery, resulting in an incomplete recovery | :02:56. | :03:02. | |
or resulting in limb loss or death. We all assume that surgical | :03:02. | :03:06. | |
instruments are made to the highest of standards. After all surgeons | :03:06. | :03:10. | |
use them in hospitals to help save lives. Over the last year, I have | :03:10. | :03:13. | |
been investigating these instruments. The evidence I've | :03:13. | :03:23. | |
:03:23. | :03:29. | ||
uncovered suggests all isn't well Nottingham is home to Dorothy Brown. | :03:29. | :03:34. | |
She was a nurse for more than 30 years, until two years ago when she | :03:34. | :03:41. | |
became unwell. One day when I was working and I could feel my heart | :03:41. | :03:46. | |
really pounding heart and -- hard and fast. I sat down, I thought | :03:46. | :03:51. | |
there's something wrong here. Dorothy underwent a couple of heart | :03:51. | :03:55. | |
operations to repair a faulty valve. It was after the second operation | :03:55. | :04:00. | |
that things started to go badly wrong. Dorothy didn't know it, but | :04:00. | :04:07. | |
a number of other patients had undergone the same heart surgery | :04:07. | :04:16. | |
and become well. All had developed a -- become unwell. All had | :04:16. | :04:21. | |
developed an infection. I knew I was dying. All I was thinking, was, | :04:21. | :04:26. | |
let me go to sleep now. I'd just had enough. | :04:26. | :04:31. | |
In total, five of the 11 heart patients who contracted the bug | :04:31. | :04:36. | |
died. I managed to get a cop pi of the confidential report into -- | :04:36. | :04:42. | |
copy of the confidential report into what happened. It could have | :04:42. | :04:45. | |
been transmitted through small punctures in the surgeon's glove. | :04:45. | :04:50. | |
They are often caused by purely made surgical instruments. If this | :04:50. | :04:56. | |
is the case then poorly made surgical instruments could be | :04:56. | :05:01. | |
killing patients. The trust insists all cardiac surgeons wear two | :05:01. | :05:07. | |
gloves or thick sets. There are no official figures in the UK. We have | :05:07. | :05:11. | |
come across three cases where sub standard instruments have been | :05:11. | :05:19. | |
caused to death or causing serious harm. In the US there are almost | :05:19. | :05:23. | |
1,000 recorded adverse incidents involving badly made surgical | :05:23. | :05:28. | |
instruments every year. I made contact with three NHS | :05:28. | :05:33. | |
surgeons, who told me that sub- standard surgical instruments were | :05:33. | :05:37. | |
all too common. Worried that speaking out could destroy their | :05:37. | :05:41. | |
own professional representations, they refused on-camera interviews. | :05:41. | :05:44. | |
They felt so strongly about what I was investigating, they said I | :05:44. | :05:50. | |
could use their testimony. These are their words. | :05:50. | :05:57. | |
There's not an operating week where nothing goes wrong. Rough edges on | :05:57. | :06:02. | |
the instruments will slice my hands. You know this patient is bleeding | :06:02. | :06:06. | |
longer than he should because your instrument is not working You look | :06:06. | :06:12. | |
at your glove torn by the rough edge of a instrument, and you think, | :06:12. | :06:17. | |
"Have I cut that patient's bowl with this?" | :06:18. | :06:26. | |
-- bowel with this?". We are meant to fill out incident report forms, | :06:26. | :06:30. | |
you know an instrument failing. Now because it happens so often many | :06:30. | :06:35. | |
surgeons I know just don't bother. If he filled in a form every time a | :06:35. | :06:39. | |
instrument failed, we would spend the afternoon operating and the | :06:39. | :06:45. | |
morning doing paperwork. I've made contact with one NHS worker who is | :06:45. | :06:48. | |
prepared to be interviewed on camera. He's someone who would | :06:48. | :06:54. | |
normally never speak out in the media. He's so worried about the | :06:54. | :07:00. | |
quality of surgical instruments that he's agreed to talk to me. And | :07:00. | :07:10. | |
:07:10. | :07:11. | ||
effectively blow the whistle on the situation. Now the workshop where | :07:11. | :07:15. | |
he works is down here. This is where all the instruments that have | :07:15. | :07:21. | |
come into the trust get tested. I am guessing this is it. Tom, I'm | :07:22. | :07:30. | |
Sam, from the BBC. Nice to meet you. Tom Brophy is the lead technologist | :07:30. | :07:33. | |
at the bartsand London NHS Trust. He's the last line of defence | :07:34. | :07:38. | |
before the instruments get to the surgeons in the operating theatre. | :07:38. | :07:44. | |
He says the quality of many of the instruments is so bad he's begun | :07:44. | :07:50. | |
dock you meanting the faults he sees. These are eye instruments, | :07:50. | :07:54. | |
used in ophthalmic surgery. For me, I don't know how they have made it | :07:54. | :07:58. | |
that bad. For it to have a trench. That should not be there? That | :07:58. | :08:04. | |
should be flat. That is a trench. There's the tunnel. Look at the | :08:04. | :08:09. | |
burrs. That is used for the eye? Look at the burrs, all the way | :08:09. | :08:14. | |
along. This is so bad, I can not tell you how bad. These defects | :08:14. | :08:19. | |
might seem small, but in the precision work of surgery they can | :08:19. | :08:23. | |
mean the difference of saving an eye or blindness, saving a life or | :08:23. | :08:29. | |
death. Tom Brophy shows me other faults he has picked up, from | :08:29. | :08:32. | |
meticulously checking the instruments through his microscope. | :08:32. | :08:38. | |
There is everything from burrs to sharp metal. | :08:38. | :08:47. | |
You can see how sharp that guide pin is. That is really sharp. That | :08:47. | :08:51. | |
will easily puncture into a surgeon's glove. He often finds | :08:51. | :08:56. | |
fractures and wells on some instruments which can trap body | :08:56. | :09:03. | |
tissue and blood, even after sterilisation. One example was a | :09:03. | :09:10. | |
heart retractor, designed to be used on a baby. That was a 15 | :09:10. | :09:16. | |
millimetre burr. Actually along the blade of the retractor, along there. | :09:16. | :09:23. | |
That is like a needle. If we hadn't stopped that, that could be | :09:23. | :09:27. | |
potentially used on a very young baby. | :09:27. | :09:31. | |
Tom Brophy now rejects almost 20% of instruments sent to him. | :09:31. | :09:36. | |
That's one in five of all the surgical instruments supplied to | :09:36. | :09:40. | |
the trust. Some suppliers even send him used equipment, but sell it as | :09:40. | :09:47. | |
new. One instance, there is blood still | :09:47. | :09:52. | |
on the actual instruments. There's actually dried blood on about 11% | :09:52. | :09:56. | |
of the order. So what happened happened they have rerouted | :09:56. | :09:59. | |
themselvess back into the sales market as brand new. I don't know | :09:59. | :10:05. | |
how they get back in. They have. There are over 180 health trusts | :10:05. | :10:10. | |
and boards in the UK. Companies which supply Barts can supply these | :10:10. | :10:15. | |
same organisations up and down the country. With exactly the same | :10:15. | :10:19. | |
surgery instruments. There's no Tom Brophy equivalent here in Scotland. | :10:19. | :10:24. | |
In fact, Barts is the only NHS Trust in the UK where every new | :10:24. | :10:29. | |
instrument is hand-checked by a technologist to British standards. | :10:29. | :10:35. | |
On more than one occasion a supplier has rang me up and said, | :10:35. | :10:38. | |
you rejected, I passed it on to another hospital and they accepted | :10:38. | :10:42. | |
it. My answer to him was, of course they're going to accept it because | :10:42. | :10:48. | |
they haven't checked it. More worryingly, when he spoke to me it | :10:48. | :10:53. | |
was corroding and it was a cardiac instrument. Some suppliers whose | :10:53. | :10:57. | |
instruments are rejected by Barts are selling them on to other UK | :10:57. | :11:02. | |
trusts. Suppliers can be manufacturers or middle men, major | :11:02. | :11:08. | |
companies or one-man bands. There are at least 900 licensed | :11:08. | :11:12. | |
manufacturers who can sell surgical instruments to UK hospitals. The | :11:12. | :11:18. | |
vast majority used 234 our operating theatres are -- the vast | :11:18. | :11:23. | |
majority used in our operating theatres are not made here, but | :11:23. | :11:33. | |
:11:33. | :11:59. | ||
I'm on my way to see Sialkot. It's an industrial city in the Punjab | :11:59. | :12:03. | |
and where two-thirds of the world's surgical instruments are made. One | :12:03. | :12:08. | |
in ten of them is sold to the UK. Only Germany and the United States | :12:08. | :12:18. | |
:12:18. | :12:30. | ||
Few westerners come here. Today, I'm going to see two factories, | :12:30. | :12:36. | |
both visits arranged for me by Sialkot's Chamber of Commerce. The | :12:36. | :12:39. | |
companies make surgical instruments for the UK and are two of the | :12:39. | :12:45. | |
largest in Pakistan. The first factory visit arranged | :12:45. | :12:51. | |
for me is with Hilbro. Outside its chief executive, Muhammad Ashraf, | :12:51. | :12:59. | |
is waiting for me. Asalaam Alikum. Nice to meet you. | :12:59. | :13:05. | |
What we are about to see? It's so noisy. This is the manufacturing | :13:05. | :13:10. | |
process. The manufacturing process. Wow! My goodness! Inside, a massive | :13:10. | :13:20. | |
:13:20. | :13:25. | ||
The clatter of the drills is deafening. | :13:25. | :13:29. | |
All of the workers making surgical instruments. | :13:29. | :13:37. | |
Many here have worked in the industry for years. And these would | :13:37. | :13:47. | |
:13:47. | :13:51. | ||
be for the UK? So, to you do many You sell to a different dealer? The | :13:51. | :13:55. | |
instruments Mr Ashraf's firm makes can pass through several suppliers | :13:55. | :14:00. | |
before reaching UK hospitals. Over three levels and sitting in 26 | :14:00. | :14:06. | |
acres of land, Hilbro is one of the biggest factories in Sialkot. Mr | :14:06. | :14:11. | |
Ashraf shows me floor after floor of machinery, which he is very | :14:11. | :14:17. | |
proud of. In one part is a massive vacuum furness, which hardens the | :14:17. | :14:23. | |
metal. One of only three in the whole of Sialkot. Is that acid? | :14:23. | :14:31. | |
Shouldn't they be wearing goggles? It says this! None of them are | :14:31. | :14:40. | |
doing it. But you are the boss! Aside from the obvious health and | :14:40. | :14:42. | |
safety breaches, Hilbro looks impressive. | :14:42. | :14:47. | |
It is nice to see women working here. Clean and spayous, it has | :14:47. | :14:52. | |
some of the latest machinery. Upstairs is the quality control | :14:52. | :14:56. | |
room, the final process before items are shipped around the world. | :14:56. | :15:03. | |
Every instrument is examined under a magnifying glass before being | :15:03. | :15:13. | |
:15:13. | :15:19. | ||
Can I have one of those to take? As Can I have one of those to take? As | :15:19. | :15:21. | |
his sister of get me a sample, the manager makes a surprising request. | :15:21. | :15:25. | |
You don't want people to know this is from Pakistan? Thank you very | :15:25. | :15:33. | |
much. His request for me not to tell anyone that the instruments | :15:33. | :15:37. | |
are made in Pakistan is to become a common thread throughout my time in | :15:37. | :15:45. | |
the country. Just a short walk away is the second factory set up for me | :15:45. | :15:53. | |
to see by the Chamber of Commerce. This one makes surgical instruments | :15:53. | :15:56. | |
for countries all over the world. The UK is one of its biggest | :15:56. | :16:04. | |
customers. Looking around, it seems even more impressive than Hilbro. | :16:04. | :16:09. | |
The staff are all wearing uniforms, and the production process itself | :16:09. | :16:16. | |
looks well-organised. The factory is busy and clean, and the | :16:16. | :16:24. | |
instruments seem to be rigorously checked before being packed. I came | :16:24. | :16:29. | |
to Pakistan to see how our surgical instruments are made. And from what | :16:29. | :16:39. | |
:16:39. | :16:40. | ||
I have seen, it all looks incredibly professional. Well, that | :16:40. | :16:43. | |
have no very clearly was the public face of the surgical instruments | :16:43. | :16:47. | |
industry which the Chamber of Commerce wanted us to see. It is | :16:47. | :16:52. | |
professional, spot last, but it makes me wonder, from what I have | :16:52. | :16:56. | |
heard, what I have been told, whether it is the true face of the | :16:56. | :17:06. | |
industry. And I don't think it is, not by a long shot. But exposing | :17:06. | :17:11. | |
the true face of the industry is not going to be easy. Pakistan is | :17:11. | :17:14. | |
regarded as one of the most dangerous countries in the world. | :17:14. | :17:19. | |
Last year alone, more than 2,500 people were killed in terrorist | :17:19. | :17:24. | |
attacks. As both a Westerner and a journalist, the safest place for me | :17:24. | :17:34. | |
:17:34. | :17:36. | ||
to stay is in Lahore, a or 3.5-hour journey away from Sialkot, but it | :17:36. | :17:41. | |
is a journey and will have to make every day. The area where I'm | :17:41. | :17:44. | |
filming is close to the Indian border, and the disputed Kashmir | :17:44. | :17:54. | |
:17:54. | :17:55. | ||
region. Every day at sunset, flags are symbolically lowered at Wahga, | :17:55. | :18:01. | |
between Pakistan and India. Roadblocks and coils of razor wire | :18:01. | :18:07. | |
add to the already tight security on this stretch of no-man's land. | :18:07. | :18:15. | |
Wahga is known as the Berlin Wall of Asia. It is often a barometer of | :18:15. | :18:19. | |
the tensions between the two countries. This ceremony is seen by | :18:19. | :18:24. | |
few foreigners. This is everything to do with pride, passion and | :18:24. | :18:34. | |
:18:34. | :18:34. | ||
Apology for the loss of subtitles for 50 seconds | :18:34. | :19:25. | |
Previously at this border, shots have been fired and people have | :19:25. | :19:30. | |
been killed. The ceremony is impressive, but the intimidating | :19:30. | :19:35. | |
gestures and underlying aggression reinforce how volatile the area is, | :19:35. | :19:37. | |
and stress the differences of investigating working practices | :19:37. | :19:47. | |
here. Overnight, I have received a phone call from one of my contacts. | :19:47. | :19:51. | |
An owner of one of the smaller factories in Sialkot has agreed to | :19:51. | :19:57. | |
meet me and let me film inside one of his units. Maybe this is my | :19:57. | :20:04. | |
chance to see the private face of the surgical instrument industry. I | :20:04. | :20:14. | |
:20:14. | :20:24. | ||
head down numerous dusty lanes in A local translator comes with me to | :20:24. | :20:29. | |
Regal Medical Instruments. I have been told it provides surgical | :20:29. | :20:33. | |
instruments for several companies in the UK, which in turn supply to | :20:33. | :20:43. | |
:20:43. | :20:58. | ||
Inside are conditions for isn't It is so dark, it is difficult to | :20:58. | :21:08. | |
:21:08. | :21:23. | ||
see. The dust is so thick, it takes It is difficult to know what I am | :21:23. | :21:33. | |
:21:33. | :21:34. | ||
looking at. Surely these can't be surgical instruments? But they are. | :21:34. | :21:43. | |
Which country will this go to, do you know? And how many workers do | :21:43. | :21:53. | |
:21:53. | :21:58. | ||
you have? 40, 45 people working. I going to another part of the | :21:58. | :22:03. | |
factory, it becomes even more difficult to see. Our camera, | :22:03. | :22:07. | |
already struggling to cope with the dark conditions, has to be | :22:07. | :22:15. | |
constantly reset. The electricity goes out. It happens often, I am | :22:15. | :22:20. | |
told. But it is difficult to see how the quality of instruments can | :22:20. | :22:29. | |
be controlled in these conditions. Upstairs, my concerns about quality | :22:29. | :22:34. | |
control are increased. This is where the instruments are supposed | :22:34. | :22:44. | |
:22:44. | :22:45. | ||
to be checked before they're stamped and packed for shipping. | :22:45. | :22:50. | |
This is the most important part of the manufacturing process. This is | :22:50. | :22:54. | |
where it is decided if the surgical instrument is safe enough to be | :22:55. | :22:58. | |
used by a surgeon somewhere in the world. If it passes what should be | :22:58. | :23:05. | |
a rigorous inspection, it is stamped with a quality mark, the CE | :23:05. | :23:10. | |
mark, meaning a product is safe enough to be sold in Europe. Unlike | :23:10. | :23:13. | |
the other factories I have seen, there would appear to be no | :23:13. | :23:17. | |
magnifying glasses, which are essential for identifying | :23:17. | :23:21. | |
microscopic flaws. What checks we see being carried out are made with | :23:21. | :23:30. | |
the naked eye. So, this is the quality control stump? Yes. Can I | :23:30. | :23:40. | |
:23:40. | :23:41. | ||
have a go? Do I have to check it first for quality? They allow me to | :23:41. | :23:51. | |
:23:51. | :23:52. | ||
stamp a setter for sex, used to graft body tissue. -- a set of | :23:52. | :24:02. | |
:24:02. | :24:16. | ||
I have now witnessed the entire process of a surgical instrument | :24:16. | :24:20. | |
being made in this one factory, right down to the stumping of the | :24:20. | :24:30. | |
quality mark which acknowledges a job well done. It looks to me as if | :24:30. | :24:33. | |
Sylvinho real rigorous quality control here. But the only way I | :24:33. | :24:37. | |
can be sure about this is to take some instruments and get them | :24:37. | :24:47. | |
checked. Later, Regal Medical Instruments told me they always | :24:47. | :24:54. | |
focus on qualifying -- on quality. That night, I start recording a | :24:54. | :25:04. | |
:25:04. | :25:08. | ||
video diary to document what I'm finding. I feel absolutely filthy. | :25:08. | :25:14. | |
I just can't believe that... I cannot believe those instruments | :25:14. | :25:21. | |
are made in those conditions, using the equipment that they have, in | :25:21. | :25:28. | |
the places that they're made. And there is no real definitive barrier | :25:28. | :25:38. | |
:25:38. | :25:39. | ||
between those units and the NHS in terms of real quality control. I do | :25:39. | :25:44. | |
not mean giving them a cursory glance, checking that they're all | :25:44. | :25:48. | |
the same length, I mean really checking the instruments, in the | :25:49. | :25:55. | |
same way that Tom Brophy checks his instruments. The following morning, | :25:55. | :26:05. | |
:26:05. | :26:08. | ||
and I'm back in Sialkot. I was about to discover an entirely | :26:08. | :26:13. | |
different face of the surgical instruments industry, one I was | :26:13. | :26:23. | |
:26:23. | :26:26. | ||
completely unprepared for. Driving through the backstreets, I noticed | :26:26. | :26:33. | |
a number of small workshops. In them, there were only a handful of | :26:33. | :26:43. | |
men, making what looked like surgical instruments. I speak to my | :26:43. | :26:48. | |
contact, who tells me the larger medical instrument companies often | :26:48. | :26:52. | |
farm out the work to smaller units so they can fulfil their contracts | :26:52. | :27:00. | |
in time and increased profit. It is called outsourcing, the lowest and | :27:00. | :27:10. | |
:27:10. | :27:23. | ||
Street after street, in every conceivable the bit of space, are | :27:23. | :27:32. | |
workshops. Men sit cross-legged on the ground. There's barely enough | :27:32. | :27:42. | |
:27:42. | :27:54. | ||
light to see their faces. This is what they have been making. Open | :27:54. | :28:01. | |
sewers at the doorways often make filming difficult. Each of these | :28:01. | :28:11. | |
:28:11. | :28:12. | ||
workers, I'm told, will earn just �2 a day. There are more than 3,000 | :28:12. | :28:17. | |
outsourcing units like these in the city. Conditions are often so bad | :28:17. | :28:20. | |
that many larger companies do not like to admit to being involved in | :28:20. | :28:27. | |
the practice. I was told that the large factory we filmed at the | :28:27. | :28:37. | |
:28:37. | :28:37. | ||
beginning of the trip, Hilbro, was also using this kind of labour. | :28:38. | :28:45. | |
Renews beat to Hilbro about this, they're quite kaygee. This is one | :28:45. | :28:55. | |
:28:55. | :28:56. | ||
of them now, we will go and see what they do. So, this is one of | :28:57. | :29:06. | |
:29:07. | :29:07. | ||
the outsourcing units for Hilbro? All around me, surgical instruments | :29:07. | :29:17. | |
:29:17. | :29:20. | ||
are being made. This is where most of the manufacturing happens, where | :29:20. | :29:23. | |
the forged metal is taken and turned into tools for the world's | :29:23. | :29:27. | |
hospitals. Even though the instruments which lie on the floor | :29:27. | :29:31. | |
are destined for health services like the NHS, those who will be | :29:31. | :29:35. | |
using them, the surgeons, can have no idea that this is where and how | :29:35. | :29:44. | |
they're made. Do you know which country these are going to? The one | :29:44. | :29:50. | |
on your hand is going to Russia. That one is going to Japan. | :29:50. | :29:56. | |
Germany... Have you got any for the UK at the moment. This one is for | :29:56. | :30:03. | |
England. So, manufactured in Pakistan and destined for the UK. | :30:03. | :30:11. | |
But unbelievably, a different country will be taking the credit. | :30:11. | :30:15. | |
They will be stamped, made in Germany. And it will be stamped | :30:15. | :30:25. | |
:30:25. | :30:31. | ||
I understand, but the stamp does not say, material from Germany, it | :30:31. | :30:41. | |
:30:41. | :30:46. | ||
What he's telling me is true. Surgical instruments, even ones | :30:46. | :30:51. | |
made in the dreadful conditions of the outsources units are allowed | :30:51. | :30:55. | |
bylaw to be stamped with another country's name. According to | :30:56. | :31:00. | |
European legislation, a country can claim ownership if it has helped | :31:00. | :31:04. | |
transform a product. In this case, it could mean providing the | :31:04. | :31:11. | |
original steel. Instruments stamped "made in Germany" sell for a lot | :31:11. | :31:20. | |
more than instruments stamped "made in Pakistan." | :31:20. | :31:25. | |
That was Hilbro, the outsourcing unit. I am delighted about that. | :31:25. | :31:30. | |
That means we can categorically link the outsourcing unit, that one | :31:30. | :31:35. | |
there, which is Hilbro, which then supplies to the larger company | :31:35. | :31:40. | |
Hilbro, which we have seen, the very large face of the surgical | :31:40. | :31:43. | |
instruments industry. We can categorically link Hilbro with the | :31:43. | :31:46. | |
NHS in the UK. There are instruments being used today, on | :31:46. | :31:51. | |
patients, in the UK, which have been made in that outsourcing unit. | :31:51. | :31:55. | |
So it's great to be able to tie all that together. | :31:55. | :31:59. | |
I'm only able to link these workshops with the UK because I | :31:59. | :32:04. | |
came to Pakistan. Responsibility for labour standards rest not with | :32:04. | :32:10. | |
the NHS, but with its suppliers, who can sign up to a code of | :32:10. | :32:16. | |
conduct. Here the people I speak to in Sialkot tell me British health | :32:16. | :32:19. | |
care companies make full inspection visits. Working here is difficult. | :32:19. | :32:24. | |
I've had to move to a second hotel, after my first one was threatened | :32:24. | :32:28. | |
with a bomb attack. The level of security just to get into my room | :32:28. | :32:32. | |
is a frightening reminder of how volatile this country is. When we | :32:32. | :32:40. | |
film in the streets we find ourselves targeted with anti- | :32:40. | :32:49. | |
western sentiment. What do you mean by BBC. Take it away. Get it out. | :32:49. | :32:59. | |
:32:59. | :33:19. | ||
We are constantly stopped by the This is getting ridiculous. | :33:19. | :33:25. | |
Despite the dangers, surely a more robust system is needed at a | :33:25. | :33:32. | |
national level in Britain to ensure proper inspections take place here. | :33:32. | :33:37. | |
It does make you kind of look at the way we view cheap labour, and | :33:37. | :33:44. | |
how we deal with it. I think the NHS has got a big | :33:44. | :33:53. | |
problem here. I really do. Whether the NHS likes it or not, | :33:53. | :34:01. | |
whether the NHS knows it or not, it's involved in all of this. It's | :34:01. | :34:07. | |
party to all of this. It's party to the workers in Sialkot that we met, | :34:07. | :34:15. | |
to the factory owners who can't afford to pay their staff decent | :34:15. | :34:24. | |
wages. If the NHS is party to this, and our taxes are funding the NHS, | :34:24. | :34:34. | |
:34:34. | :34:39. | ||
then I guess we are just as The majority of the world's | :34:39. | :34:43. | |
surgical instruments are made in Sialkot. With the UK buying more | :34:43. | :34:48. | |
than 10 million of them a year. It means most of the instruments | :34:48. | :34:53. | |
being sent to Tom Brophy and used on patients like Dorothy Brown, who | :34:53. | :34:59. | |
I met, are made here. Globally the industry is worth �18 billion a | :34:59. | :35:07. | |
year. Pakistan receives just a fraction of this - less than 8%. | :35:07. | :35:11. | |
The bulk of the money goes to middle companies which sell the | :35:11. | :35:19. | |
instruments on with massive mark- ups. But I was to discover there's | :35:19. | :35:29. | |
:35:29. | :35:30. | ||
another hidden cost of our health While investigating the badly made | :35:30. | :35:34. | |
surgical instruments which could be endangering lives in the UK, I was | :35:34. | :35:44. | |
:35:44. | :35:46. | ||
to find out they also often harm He said, I was working with the | :35:46. | :35:52. | |
press and I was carrying a piece in my hand. I put it under the press, | :35:52. | :36:02. | |
:36:02. | :36:09. | ||
He's also lost the sight in one eye. The irony here is these workers end | :36:09. | :36:14. | |
up going to hospitals to be treated with the very instruments which | :36:14. | :36:19. | |
helped cause the industry in the first place. A surgeon who often | :36:19. | :36:29. | |
:36:29. | :36:34. | ||
has to operate on them agrees to If the hand is missing, we like to | :36:34. | :36:44. | |
:36:44. | :37:11. | ||
Really? Yes. Thank you very much. It was nice to | :37:11. | :37:16. | |
look around your hospital, and oh, thank you very much. | :37:16. | :37:26. | |
Asalaam Alikum. She's lovely! Right, thank you very | :37:26. | :37:35. | |
much. Goodbye. It's not difficult to understand the pressures these | :37:35. | :37:41. | |
men are under to get back to work. Nearly half of the country live | :37:41. | :37:47. | |
below the poverty line. The typical wage in the surgical instruments | :37:47. | :37:56. | |
industry is 7,000 rupees a month, that's �50. Many are paid much less. | :37:56. | :38:01. | |
I've heard things are so bad that outsourcing is not just confined to | :38:01. | :38:11. | |
:38:11. | :38:12. | ||
the city. The industry has now taken over entire villages. I head | :38:12. | :38:21. | |
to a village 20kms from Sialkot. So, it's right in the back streets this | :38:21. | :38:26. | |
one. Yes, the narrow streets of the villages. As I walk through the | :38:26. | :38:30. | |
back lanes I heard the unmistakeable sound of grinding | :38:30. | :38:40. | |
:38:40. | :38:43. | ||
metal. This is in the middle of nowhere, this. I'm being taken to | :38:43. | :38:49. | |
what used to be someone's house. Come and have a look at this. | :38:49. | :38:59. | |
:38:59. | :39:05. | ||
It's packed full of workers, some look very young. The NHS has | :39:05. | :39:11. | |
publicly committed itself to ethical pro-kurment. | :39:12. | :39:21. | |
Manufacturers -- procurement. The NHS can have little way to know | :39:21. | :39:25. | |
whether their scissors,Les and foreaccepts are being made in | :39:25. | :39:30. | |
conditions like these. -- forseps are being made in | :39:30. | :39:36. | |
conditions like these. I can't believe the conditions and | :39:36. | :39:41. | |
the dust and the dirt. Everything is just awful. | :39:41. | :39:45. | |
Some of these instruments will be sent back to the larger factories | :39:45. | :39:48. | |
where they will be checked. Watching the speed at which these | :39:48. | :39:53. | |
instruments are made though, again it's difficult to see how any kind | :39:53. | :40:03. | |
:40:03. | :40:05. | ||
of quality can be maintained. How much would you sell something | :40:05. | :40:15. | |
:40:15. | :40:16. | ||
like this for to the next company? 40 rupees. That is less than 2p an | :40:16. | :40:22. | |
instrument. They will be sold to the NHS for several pounds. These | :40:22. | :40:26. | |
factory owners admit the quality of their work can depend on what they | :40:26. | :40:36. | |
:40:36. | :40:37. | ||
If you are given an order, but the money is very, very bad, will you | :40:37. | :40:42. | |
spend less time on the quality and more time on the countries that are | :40:42. | :40:48. | |
paying more money? So, the less money you get, the | :40:48. | :40:53. | |
less effort you will put into the quality? | :40:53. | :41:00. | |
In other units I notice young faces hard at work. The Chamber of | :41:00. | :41:03. | |
Commerce told me child labour didn't exist in the industry. | :41:03. | :41:09. | |
Whilst I haven't seen lots of children, I have seen children. | :41:09. | :41:18. | |
This is Kabir. Although we were not allowed to film him in his usual | :41:18. | :41:22. | |
workshop, we ask him to show us the machinery he normally uses. He is | :41:22. | :41:32. | |
:41:32. | :41:43. | ||
14 and has worked in the industry These surgical instruments, which | :41:43. | :41:53. | |
:41:53. | :42:11. | ||
Do you wish you didn't work in that If you could do anything, Kabir, | :42:11. | :42:21. | |
:42:21. | :42:27. | ||
anything at all, what would you The fact this is a child's life is | :42:27. | :42:31. | |
shocking enough, but then Kabir shows me the true cost he has paid | :42:31. | :42:35. | |
since working in factories since he was eight. | :42:35. | :42:45. | |
:42:45. | :42:51. | ||
You have crushed your fingers? They Just like this, my leaf was crushed. | :42:51. | :42:57. | |
Your hand was crushed like the leaf? | :42:57. | :43:07. | |
:43:07. | :43:27. | ||
And you have some fingers just In some accidents some kids die, so | :43:27. | :43:34. | |
his fingers were used to put in there, it's not his own fingers. | :43:34. | :43:41. | |
They are somebody else's fingers? Somebody else's fingers. A young | :43:41. | :43:51. | |
:43:51. | :44:02. | ||
kid died in an accident and their So these two fingers....? They are | :44:02. | :44:06. | |
from two different boys. One was younger, one was older. That's the | :44:06. | :44:16. | |
:44:16. | :44:34. | ||
reason one is shorter and one is Any name is Sam. | :44:34. | :44:44. | |
My name is Sam. My name is Kabir. My name is Kabir. Very good! Blue. | :44:44. | :44:52. | |
I am blue. No, blue. Blue. A report estimates that up to 5,000 | :44:52. | :45:02. | |
:45:02. | :45:07. | ||
children here are employed making During my time in Pakistan, I've | :45:07. | :45:10. | |
witnessed terrible working conditions, questionable quality | :45:10. | :45:15. | |
control and children working. All in the manufacture of surgical | :45:15. | :45:19. | |
instruments, which will be used on patients in the UK. I want to ask | :45:20. | :45:23. | |
the trade body which represents the industry here their thoughts on the | :45:23. | :45:29. | |
situation. Do you accept that you have | :45:29. | :45:34. | |
problems with this industry that I have described? | :45:34. | :45:44. | |
:45:44. | :45:46. | ||
We are working very hard, but I will not deny the fact that if he | :45:46. | :45:50. | |
has to choose between sleeping and working, the child will choose to | :45:50. | :45:59. | |
work a little bit. What about the lack of quality control? Don't be | :45:59. | :46:09. | |
concerned about that, because a company which stamps the CE mark, | :46:09. | :46:17. | |
they're qualified to do that. want to show him the reason why I | :46:17. | :46:21. | |
started this investigation in the first place - dangerous and poor | :46:21. | :46:25. | |
quality instruments in the NHS. When you say there is no danger | :46:25. | :46:33. | |
from surgical instruments... But if they're made badly...? If we are | :46:33. | :46:37. | |
using the proper stainless-steel... But that's not true. Are you happy | :46:37. | :46:44. | |
with that? It is made in Sialkot. It is very common. I don't know | :46:44. | :46:54. | |
wattages. This is a guide pin, it should be flat. It can puncture the | :46:54. | :47:04. | |
:47:04. | :47:04. | ||
surgeon's gloves. Forceps, with a bit which has come off. Corrosion... | :47:04. | :47:09. | |
This is wrong, I agree. If you operated on somebody and a piece of | :47:09. | :47:16. | |
that was left behind, it could kill somebody. It was sent from Sialkot | :47:16. | :47:20. | |
into a hospital trust in the UK. That might have been done by some | :47:20. | :47:24. | |
unscrupulous manufacturers. what about the practice of stamping | :47:24. | :47:27. | |
a different country of origin on an instrument which was clearly made | :47:27. | :47:37. | |
:47:37. | :47:52. | ||
in Pakistan? The industry is not My time in Pakistan has been an | :47:52. | :47:59. | |
unforgettable one. I have seen pride and passion in a country in | :47:59. | :48:05. | |
turmoil. I have seen skills in an industry the world's health care | :48:05. | :48:15. | |
:48:15. | :48:16. | ||
systems are relying on. But I have also uncovered the exploitation of | :48:16. | :48:25. | |
workers, child labour and questionable instrument quality. I | :48:25. | :48:29. | |
came here not just looking for answers, but possibly looking for | :48:29. | :48:37. | |
someone to blame. It is only when I return home that I discover where | :48:37. | :48:47. | |
:48:47. | :48:58. | ||
Back in the UK, and I want to show my footage to someone firmly on the | :48:58. | :49:02. | |
side of patients when it comes to health care, the world's first | :49:02. | :49:07. | |
professor of patient safety, who has investigated cases of serious | :49:07. | :49:12. | |
adverse incidents in hospitals on behalf of the Government. Do you | :49:12. | :49:19. | |
know what they're making there? were told those instruments were | :49:19. | :49:23. | |
used for cutting away tumours. My God, I find that almost | :49:23. | :49:27. | |
unbelievable. I would not believe that you would make surgical | :49:27. | :49:33. | |
instruments in this kind of condition. I showed the stamping of | :49:33. | :49:39. | |
the instruments to Professor Brian Toft. Surgeons are taking | :49:39. | :49:42. | |
instruments which they believe to be of a high-quality, using them on | :49:42. | :49:45. | |
patients, believing they are doing the best they can, when really they | :49:45. | :49:50. | |
have been made under these conditions. This is unfair on the | :49:50. | :49:53. | |
patients, unfair on the people buying it, and unfair on the people | :49:53. | :49:59. | |
making it. Procurement officers, if they knew this was happening, those | :49:59. | :50:02. | |
surgical instruments were coming from that room into their hospitals, | :50:02. | :50:06. | |
they would faint at the thought of it. And cannot believe that anybody | :50:06. | :50:16. | |
:50:16. | :50:29. | ||
I head to Barts to catch up with Tom Brophy, who has been testing | :50:29. | :50:35. | |
some of the instruments I brought from Pakistan. In this envelope, we | :50:35. | :50:43. | |
have all of the failures. These are the failures? Yes, these are the | :50:43. | :50:50. | |
one has the trust would accept. most of them have failed. Yes, 63% | :50:50. | :51:00. | |
:51:00. | :51:01. | ||
have failed. I can list the reasons why they failed. My instruments | :51:01. | :51:11. | |
:51:11. | :51:11. | ||
failed for having faulty screw heads, pitted metal and burrs. | :51:11. | :51:20. | |
you see that? I can. There were also poorly made guide pins. We're | :51:20. | :51:25. | |
trying to protect the patient and the surgeon. That's going to rip | :51:25. | :51:29. | |
through the gloves of a surgeon. is, there is no need to have it | :51:29. | :51:39. | |
:51:39. | :51:40. | ||
I feel really disappointed that those instruments failed. Having | :51:40. | :51:45. | |
spent time in Pakistan, you can see the workers are really doing the | :51:45. | :51:51. | |
best job they can in really difficult circumstances. It is | :51:51. | :51:55. | |
frustrating, because they have got the skills, there's a willing | :51:55. | :51:59. | |
workforce, but all the while countries like us, and remember, | :51:59. | :52:03. | |
the UK is Pakistan's third biggest customer in surgical instruments... | :52:03. | :52:08. | |
So, all the while we exploit this kind of Labour, we do not pay the | :52:08. | :52:12. | |
right kind of money, and we do not give the right kind of support, | :52:12. | :52:18. | |
then I guess, you ask, is anything going to change? The body | :52:18. | :52:24. | |
responsible for the quality of surgical instruments is the | :52:24. | :52:27. | |
Medicine and Healthcare Products Regulatory Agency. They were | :52:27. | :52:31. | |
unavailable to be interviewed. But in a statement, they told us they | :52:31. | :52:41. | |
:52:41. | :52:54. | ||
One man who's trying to make a change is a surgeon in Oxford who | :52:54. | :52:59. | |
has walked the same street as me in Sialkot. Since his return, he has | :52:59. | :53:03. | |
been lobbying government to ensure there is ethical procurement as | :53:03. | :53:13. | |
:53:13. | :53:14. | ||
well as greater transparency within the supply chain. That's the first | :53:14. | :53:21. | |
time I have seen anything like this since I was in Pakistan. It is | :53:21. | :53:26. | |
strange to see them in such a clean environment. It is quite odd | :53:27. | :53:30. | |
because now that you know where these products could have been | :53:30. | :53:36. | |
manufactured, it puts a slightly different slant on it. Dr Mahmood | :53:36. | :53:40. | |
Bhutta believes it is patients who now have the power to influence NHS | :53:40. | :53:44. | |
purchasing. The reputation of the national Health Service is at risk. | :53:44. | :53:51. | |
You cannot boycott the national Health Service, but what we can do | :53:51. | :53:54. | |
is... Hospitals are accountable to local populations. If people | :53:54. | :53:59. | |
actually care about this issue, and they say, I want my hospital, my | :53:59. | :54:03. | |
surgery, to buy things ethically, not to be engendering these | :54:03. | :54:07. | |
horrendous working conditions, then the voice of the patients must be | :54:07. | :54:13. | |
listened to. But for the NHS to answer patients' questions about | :54:13. | :54:16. | |
ethically made instruments, there needs to be greater transparency | :54:16. | :54:25. | |
within the supply chain. Remember Regal Medical Instruments, the | :54:25. | :54:29. | |
company which allowed me to stamp their instruments with the quality | :54:29. | :54:36. | |
control mark. They told me they did not have a company in the UK. But I | :54:36. | :54:39. | |
found a Regal Medical Instruments in London which shares the same | :54:39. | :54:43. | |
Pakistani fax number. Posing as a buyer wanting to sell on | :54:43. | :54:52. | |
instruments to the NHS, I made contact with a Mr Shahbaz Hussain. | :54:52. | :54:57. | |
What he told me on the phone suggests he would bend the law to | :54:57. | :55:01. | |
secure a contact. -- contract. I have arranged a business meeting in | :55:01. | :55:05. | |
a London cafe. What he doesn't know is that I will be secretly filming | :55:05. | :55:15. | |
:55:15. | :55:15. | ||
him. Sorry, let me get your name. Which one is Shahbaz Hussain? Just | :55:15. | :55:19. | |
to tell you a bit about myself... I tell them I work for a company | :55:19. | :55:24. | |
which will ultimately be selling surgical instruments to the NHS. | :55:24. | :55:34. | |
:55:34. | :55:52. | ||
it a British company? Yes. You're a product manager... Have you got | :55:52. | :55:56. | |
samples with you? If instruments their markings of countries and | :55:56. | :55:59. | |
companies other than where they're made, it makes it difficult to | :55:59. | :56:05. | |
trace the source when things go wrong. I ask them what country of | :56:05. | :56:15. | |
:56:15. | :56:18. | ||
origin markings these instruments will come with. They then tell me | :56:18. | :56:24. | |
the different grades of steel I can buy. Different qualities. | :56:24. | :56:34. | |
:56:34. | :56:45. | ||
that's important for me. What are Presumably German steel is the | :56:45. | :56:52. | |
best? We can stick the German stamp on even if it is from Pakistan? | :56:52. | :56:56. | |
Would I ever have to admit that it was not German steel, that it was | :56:56. | :57:03. | |
actually from Pakistan, would anybody ever know the difference? | :57:03. | :57:11. | |
It is not very easy to judge it. they were offering me lower-quality | :57:12. | :57:16. | |
Pakistan steel for using the NHS, but they will stamp it German. This | :57:16. | :57:19. | |
is illegal. For what they tell me, it is already happening within the | :57:19. | :57:29. | |
:57:29. | :57:39. | ||
industry. So, other people do that? Yes. All the while companies like | :57:39. | :57:44. | |
these are willing to break the rules to make a quick profit, how | :57:44. | :57:48. | |
are those responsible for surgical instruments in the NHS able to act | :57:48. | :57:52. | |
to clean up the industry? Scotland's Health Secretary, Nicola | :57:52. | :57:59. | |
Sturgeon, said procurement was the responsibility of NSS, National | :57:59. | :58:04. | |
Services Scotland. NSS refused an interview, but said it required | :58:04. | :58:08. | |
operators to apply ethical standards. Just as consumers are | :58:08. | :58:12. | |
demanding to know how their tea and coffee is grown, how their clothes | :58:12. | :58:18. | |
are made, surely our Health Service should start to examine where they | :58:18. | :58:21. | |
sourced their surgical instruments from, and make sure that they're | :58:21. | :58:28. | |
trading ethically. Dr Mahmood Bhutta is right, we cannot boycott | :58:28. | :58:32. | |
the NHS, we all needed and we are all paying for it. But after what I | :58:33. | :58:36. | |
have seen, I'm not sure how comfortable I feel about funding an | :58:36. | :58:41. |