Surgery's Dirty Secret BBC Scotland Investigates


Surgery's Dirty Secret

Similar Content

Browse content similar to Surgery's Dirty Secret. Check below for episodes and series from the same categories and more!

Transcript


LineFromTo

The tools of a surgeon's trade can mean the difference between life

:00:43.:00:46.

and death. Every single thing needs to work at

:00:46.:00:52.

the time it's handed to you. what if it doesn't? It's an eye

:00:52.:01:00.

instrument. I cannot tell you how bad it is. We uncover The Truth

:01:00.:01:06.

about what goes into our hospitals. Look in here. This is what they've

:01:06.:01:10.

been making. The lies about where they are made. You don't want

:01:10.:01:16.

people to know this is from Pakistan. Child labour in a

:01:16.:01:19.

dangerous industry. And the deception we're all paying for.

:01:19.:01:26.

Would I ever have to admit that it wasn't German steel? Tonight, we

:01:26.:01:30.

reveal Surgery's Dirty Secret. cannot believe anybody in the NHS

:01:30.:01:40.
:01:40.:01:45.

Every year, millions of operations are carried out in Scotland and

:01:45.:01:52.

across the UK. Our National Health Service is one

:01:52.:01:56.

of the biggest and busiest health care services in the world. Modern

:01:56.:02:00.

surgery has come a long way since the first medical procedures were

:02:00.:02:04.

attempted centuries ago. What has not changed in this time is the

:02:04.:02:14.
:02:14.:02:22.

importance of the tools used by the surgeon. Paul Srodon is a surgeon

:02:22.:02:26.

at St Bartholomew's Hospital. The operations he carries out are live-

:02:26.:02:30.

saving. We have somebody with a threatening limb situation, you are

:02:30.:02:34.

fighting to save their limb or life, those tools of the trade, they need

:02:34.:02:38.

to be just right. Every single thing handed to you needs to work

:02:38.:02:42.

at the time it is handed to you. It's no good discovering something

:02:43.:02:46.

doesn't work as it should do and have to hand it back and get

:02:46.:02:50.

another one. Any bit of that process nudges that towards

:02:50.:02:56.

delaying a person's recovery, resulting in an incomplete recovery

:02:56.:03:02.

or resulting in limb loss or death. We all assume that surgical

:03:02.:03:06.

instruments are made to the highest of standards. After all surgeons

:03:06.:03:10.

use them in hospitals to help save lives. Over the last year, I have

:03:10.:03:13.

been investigating these instruments. The evidence I've

:03:13.:03:23.
:03:23.:03:29.

uncovered suggests all isn't well Nottingham is home to Dorothy Brown.

:03:29.:03:34.

She was a nurse for more than 30 years, until two years ago when she

:03:34.:03:41.

became unwell. One day when I was working and I could feel my heart

:03:41.:03:46.

really pounding heart and -- hard and fast. I sat down, I thought

:03:46.:03:51.

there's something wrong here. Dorothy underwent a couple of heart

:03:51.:03:55.

operations to repair a faulty valve. It was after the second operation

:03:55.:04:00.

that things started to go badly wrong. Dorothy didn't know it, but

:04:00.:04:07.

a number of other patients had undergone the same heart surgery

:04:07.:04:16.

and become well. All had developed a -- become unwell. All had

:04:16.:04:21.

developed an infection. I knew I was dying. All I was thinking, was,

:04:21.:04:26.

let me go to sleep now. I'd just had enough.

:04:26.:04:31.

In total, five of the 11 heart patients who contracted the bug

:04:31.:04:36.

died. I managed to get a cop pi of the confidential report into --

:04:36.:04:42.

copy of the confidential report into what happened. It could have

:04:42.:04:45.

been transmitted through small punctures in the surgeon's glove.

:04:45.:04:50.

They are often caused by purely made surgical instruments. If this

:04:50.:04:56.

is the case then poorly made surgical instruments could be

:04:56.:05:01.

killing patients. The trust insists all cardiac surgeons wear two

:05:01.:05:07.

gloves or thick sets. There are no official figures in the UK. We have

:05:07.:05:11.

come across three cases where sub standard instruments have been

:05:11.:05:19.

caused to death or causing serious harm. In the US there are almost

:05:19.:05:23.

1,000 recorded adverse incidents involving badly made surgical

:05:23.:05:28.

instruments every year. I made contact with three NHS

:05:28.:05:33.

surgeons, who told me that sub- standard surgical instruments were

:05:33.:05:37.

all too common. Worried that speaking out could destroy their

:05:37.:05:41.

own professional representations, they refused on-camera interviews.

:05:41.:05:44.

They felt so strongly about what I was investigating, they said I

:05:44.:05:50.

could use their testimony. These are their words.

:05:50.:05:57.

There's not an operating week where nothing goes wrong. Rough edges on

:05:57.:06:02.

the instruments will slice my hands. You know this patient is bleeding

:06:02.:06:06.

longer than he should because your instrument is not working You look

:06:06.:06:12.

at your glove torn by the rough edge of a instrument, and you think,

:06:12.:06:17.

"Have I cut that patient's bowl with this?"

:06:18.:06:26.

-- bowel with this?". We are meant to fill out incident report forms,

:06:26.:06:30.

you know an instrument failing. Now because it happens so often many

:06:30.:06:35.

surgeons I know just don't bother. If he filled in a form every time a

:06:35.:06:39.

instrument failed, we would spend the afternoon operating and the

:06:39.:06:45.

morning doing paperwork. I've made contact with one NHS worker who is

:06:45.:06:48.

prepared to be interviewed on camera. He's someone who would

:06:48.:06:54.

normally never speak out in the media. He's so worried about the

:06:54.:07:00.

quality of surgical instruments that he's agreed to talk to me. And

:07:00.:07:10.
:07:10.:07:11.

effectively blow the whistle on the situation. Now the workshop where

:07:11.:07:15.

he works is down here. This is where all the instruments that have

:07:15.:07:21.

come into the trust get tested. I am guessing this is it. Tom, I'm

:07:22.:07:30.

Sam, from the BBC. Nice to meet you. Tom Brophy is the lead technologist

:07:30.:07:33.

at the bartsand London NHS Trust. He's the last line of defence

:07:34.:07:38.

before the instruments get to the surgeons in the operating theatre.

:07:38.:07:44.

He says the quality of many of the instruments is so bad he's begun

:07:44.:07:50.

dock you meanting the faults he sees. These are eye instruments,

:07:50.:07:54.

used in ophthalmic surgery. For me, I don't know how they have made it

:07:54.:07:58.

that bad. For it to have a trench. That should not be there? That

:07:58.:08:04.

should be flat. That is a trench. There's the tunnel. Look at the

:08:04.:08:09.

burrs. That is used for the eye? Look at the burrs, all the way

:08:09.:08:14.

along. This is so bad, I can not tell you how bad. These defects

:08:14.:08:19.

might seem small, but in the precision work of surgery they can

:08:19.:08:23.

mean the difference of saving an eye or blindness, saving a life or

:08:23.:08:29.

death. Tom Brophy shows me other faults he has picked up, from

:08:29.:08:32.

meticulously checking the instruments through his microscope.

:08:32.:08:38.

There is everything from burrs to sharp metal.

:08:38.:08:47.

You can see how sharp that guide pin is. That is really sharp. That

:08:47.:08:51.

will easily puncture into a surgeon's glove. He often finds

:08:51.:08:56.

fractures and wells on some instruments which can trap body

:08:56.:09:03.

tissue and blood, even after sterilisation. One example was a

:09:03.:09:10.

heart retractor, designed to be used on a baby. That was a 15

:09:10.:09:16.

millimetre burr. Actually along the blade of the retractor, along there.

:09:16.:09:23.

That is like a needle. If we hadn't stopped that, that could be

:09:23.:09:27.

potentially used on a very young baby.

:09:27.:09:31.

Tom Brophy now rejects almost 20% of instruments sent to him.

:09:31.:09:36.

That's one in five of all the surgical instruments supplied to

:09:36.:09:40.

the trust. Some suppliers even send him used equipment, but sell it as

:09:40.:09:47.

new. One instance, there is blood still

:09:47.:09:52.

on the actual instruments. There's actually dried blood on about 11%

:09:52.:09:56.

of the order. So what happened happened they have rerouted

:09:56.:09:59.

themselvess back into the sales market as brand new. I don't know

:09:59.:10:05.

how they get back in. They have. There are over 180 health trusts

:10:05.:10:10.

and boards in the UK. Companies which supply Barts can supply these

:10:10.:10:15.

same organisations up and down the country. With exactly the same

:10:15.:10:19.

surgery instruments. There's no Tom Brophy equivalent here in Scotland.

:10:19.:10:24.

In fact, Barts is the only NHS Trust in the UK where every new

:10:24.:10:29.

instrument is hand-checked by a technologist to British standards.

:10:29.:10:35.

On more than one occasion a supplier has rang me up and said,

:10:35.:10:38.

you rejected, I passed it on to another hospital and they accepted

:10:38.:10:42.

it. My answer to him was, of course they're going to accept it because

:10:42.:10:48.

they haven't checked it. More worryingly, when he spoke to me it

:10:48.:10:53.

was corroding and it was a cardiac instrument. Some suppliers whose

:10:53.:10:57.

instruments are rejected by Barts are selling them on to other UK

:10:57.:11:02.

trusts. Suppliers can be manufacturers or middle men, major

:11:02.:11:08.

companies or one-man bands. There are at least 900 licensed

:11:08.:11:12.

manufacturers who can sell surgical instruments to UK hospitals. The

:11:12.:11:18.

vast majority used 234 our operating theatres are -- the vast

:11:18.:11:23.

majority used in our operating theatres are not made here, but

:11:23.:11:33.
:11:33.:11:59.

I'm on my way to see Sialkot. It's an industrial city in the Punjab

:11:59.:12:03.

and where two-thirds of the world's surgical instruments are made. One

:12:03.:12:08.

in ten of them is sold to the UK. Only Germany and the United States

:12:08.:12:18.
:12:18.:12:30.

Few westerners come here. Today, I'm going to see two factories,

:12:30.:12:36.

both visits arranged for me by Sialkot's Chamber of Commerce. The

:12:36.:12:39.

companies make surgical instruments for the UK and are two of the

:12:39.:12:45.

largest in Pakistan. The first factory visit arranged

:12:45.:12:51.

for me is with Hilbro. Outside its chief executive, Muhammad Ashraf,

:12:51.:12:59.

is waiting for me. Asalaam Alikum. Nice to meet you.

:12:59.:13:05.

What we are about to see? It's so noisy. This is the manufacturing

:13:05.:13:10.

process. The manufacturing process. Wow! My goodness! Inside, a massive

:13:10.:13:20.
:13:20.:13:25.

The clatter of the drills is deafening.

:13:25.:13:29.

All of the workers making surgical instruments.

:13:29.:13:37.

Many here have worked in the industry for years. And these would

:13:37.:13:47.
:13:47.:13:51.

be for the UK? So, to you do many You sell to a different dealer? The

:13:51.:13:55.

instruments Mr Ashraf's firm makes can pass through several suppliers

:13:55.:14:00.

before reaching UK hospitals. Over three levels and sitting in 26

:14:00.:14:06.

acres of land, Hilbro is one of the biggest factories in Sialkot. Mr

:14:06.:14:11.

Ashraf shows me floor after floor of machinery, which he is very

:14:11.:14:17.

proud of. In one part is a massive vacuum furness, which hardens the

:14:17.:14:23.

metal. One of only three in the whole of Sialkot. Is that acid?

:14:23.:14:31.

Shouldn't they be wearing goggles? It says this! None of them are

:14:31.:14:40.

doing it. But you are the boss! Aside from the obvious health and

:14:40.:14:42.

safety breaches, Hilbro looks impressive.

:14:42.:14:47.

It is nice to see women working here. Clean and spayous, it has

:14:47.:14:52.

some of the latest machinery. Upstairs is the quality control

:14:52.:14:56.

room, the final process before items are shipped around the world.

:14:56.:15:03.

Every instrument is examined under a magnifying glass before being

:15:03.:15:13.
:15:13.:15:19.

Can I have one of those to take? As Can I have one of those to take? As

:15:19.:15:21.

his sister of get me a sample, the manager makes a surprising request.

:15:21.:15:25.

You don't want people to know this is from Pakistan? Thank you very

:15:25.:15:33.

much. His request for me not to tell anyone that the instruments

:15:33.:15:37.

are made in Pakistan is to become a common thread throughout my time in

:15:37.:15:45.

the country. Just a short walk away is the second factory set up for me

:15:45.:15:53.

to see by the Chamber of Commerce. This one makes surgical instruments

:15:53.:15:56.

for countries all over the world. The UK is one of its biggest

:15:56.:16:04.

customers. Looking around, it seems even more impressive than Hilbro.

:16:04.:16:09.

The staff are all wearing uniforms, and the production process itself

:16:09.:16:16.

looks well-organised. The factory is busy and clean, and the

:16:16.:16:24.

instruments seem to be rigorously checked before being packed. I came

:16:24.:16:29.

to Pakistan to see how our surgical instruments are made. And from what

:16:29.:16:39.
:16:39.:16:40.

I have seen, it all looks incredibly professional. Well, that

:16:40.:16:43.

have no very clearly was the public face of the surgical instruments

:16:43.:16:47.

industry which the Chamber of Commerce wanted us to see. It is

:16:47.:16:52.

professional, spot last, but it makes me wonder, from what I have

:16:52.:16:56.

heard, what I have been told, whether it is the true face of the

:16:56.:17:06.

industry. And I don't think it is, not by a long shot. But exposing

:17:06.:17:11.

the true face of the industry is not going to be easy. Pakistan is

:17:11.:17:14.

regarded as one of the most dangerous countries in the world.

:17:14.:17:19.

Last year alone, more than 2,500 people were killed in terrorist

:17:19.:17:24.

attacks. As both a Westerner and a journalist, the safest place for me

:17:24.:17:34.
:17:34.:17:36.

to stay is in Lahore, a or 3.5-hour journey away from Sialkot, but it

:17:36.:17:41.

is a journey and will have to make every day. The area where I'm

:17:41.:17:44.

filming is close to the Indian border, and the disputed Kashmir

:17:44.:17:54.
:17:54.:17:55.

region. Every day at sunset, flags are symbolically lowered at Wahga,

:17:55.:18:01.

between Pakistan and India. Roadblocks and coils of razor wire

:18:01.:18:07.

add to the already tight security on this stretch of no-man's land.

:18:07.:18:15.

Wahga is known as the Berlin Wall of Asia. It is often a barometer of

:18:15.:18:19.

the tensions between the two countries. This ceremony is seen by

:18:19.:18:24.

few foreigners. This is everything to do with pride, passion and

:18:24.:18:34.
:18:34.:18:34.

Apology for the loss of subtitles for 50 seconds

:18:34.:19:25.

Previously at this border, shots have been fired and people have

:19:25.:19:30.

been killed. The ceremony is impressive, but the intimidating

:19:30.:19:35.

gestures and underlying aggression reinforce how volatile the area is,

:19:35.:19:37.

and stress the differences of investigating working practices

:19:37.:19:47.

here. Overnight, I have received a phone call from one of my contacts.

:19:47.:19:51.

An owner of one of the smaller factories in Sialkot has agreed to

:19:51.:19:57.

meet me and let me film inside one of his units. Maybe this is my

:19:57.:20:04.

chance to see the private face of the surgical instrument industry. I

:20:04.:20:14.
:20:14.:20:24.

head down numerous dusty lanes in A local translator comes with me to

:20:24.:20:29.

Regal Medical Instruments. I have been told it provides surgical

:20:29.:20:33.

instruments for several companies in the UK, which in turn supply to

:20:33.:20:43.
:20:43.:20:58.

Inside are conditions for isn't It is so dark, it is difficult to

:20:58.:21:08.
:21:08.:21:23.

see. The dust is so thick, it takes It is difficult to know what I am

:21:23.:21:33.
:21:33.:21:34.

looking at. Surely these can't be surgical instruments? But they are.

:21:34.:21:43.

Which country will this go to, do you know? And how many workers do

:21:43.:21:53.
:21:53.:21:58.

you have? 40, 45 people working. I going to another part of the

:21:58.:22:03.

factory, it becomes even more difficult to see. Our camera,

:22:03.:22:07.

already struggling to cope with the dark conditions, has to be

:22:07.:22:15.

constantly reset. The electricity goes out. It happens often, I am

:22:15.:22:20.

told. But it is difficult to see how the quality of instruments can

:22:20.:22:29.

be controlled in these conditions. Upstairs, my concerns about quality

:22:29.:22:34.

control are increased. This is where the instruments are supposed

:22:34.:22:44.
:22:44.:22:45.

to be checked before they're stamped and packed for shipping.

:22:45.:22:50.

This is the most important part of the manufacturing process. This is

:22:50.:22:54.

where it is decided if the surgical instrument is safe enough to be

:22:55.:22:58.

used by a surgeon somewhere in the world. If it passes what should be

:22:58.:23:05.

a rigorous inspection, it is stamped with a quality mark, the CE

:23:05.:23:10.

mark, meaning a product is safe enough to be sold in Europe. Unlike

:23:10.:23:13.

the other factories I have seen, there would appear to be no

:23:13.:23:17.

magnifying glasses, which are essential for identifying

:23:17.:23:21.

microscopic flaws. What checks we see being carried out are made with

:23:21.:23:30.

the naked eye. So, this is the quality control stump? Yes. Can I

:23:30.:23:40.
:23:40.:23:41.

have a go? Do I have to check it first for quality? They allow me to

:23:41.:23:51.
:23:51.:23:52.

stamp a setter for sex, used to graft body tissue. -- a set of

:23:52.:24:02.
:24:02.:24:16.

I have now witnessed the entire process of a surgical instrument

:24:16.:24:20.

being made in this one factory, right down to the stumping of the

:24:20.:24:30.

quality mark which acknowledges a job well done. It looks to me as if

:24:30.:24:33.

Sylvinho real rigorous quality control here. But the only way I

:24:33.:24:37.

can be sure about this is to take some instruments and get them

:24:37.:24:47.

checked. Later, Regal Medical Instruments told me they always

:24:47.:24:54.

focus on qualifying -- on quality. That night, I start recording a

:24:54.:25:04.
:25:04.:25:08.

video diary to document what I'm finding. I feel absolutely filthy.

:25:08.:25:14.

I just can't believe that... I cannot believe those instruments

:25:14.:25:21.

are made in those conditions, using the equipment that they have, in

:25:21.:25:28.

the places that they're made. And there is no real definitive barrier

:25:28.:25:38.
:25:38.:25:39.

between those units and the NHS in terms of real quality control. I do

:25:39.:25:44.

not mean giving them a cursory glance, checking that they're all

:25:44.:25:48.

the same length, I mean really checking the instruments, in the

:25:49.:25:55.

same way that Tom Brophy checks his instruments. The following morning,

:25:55.:26:05.
:26:05.:26:08.

and I'm back in Sialkot. I was about to discover an entirely

:26:08.:26:13.

different face of the surgical instruments industry, one I was

:26:13.:26:23.
:26:23.:26:26.

completely unprepared for. Driving through the backstreets, I noticed

:26:26.:26:33.

a number of small workshops. In them, there were only a handful of

:26:33.:26:43.

men, making what looked like surgical instruments. I speak to my

:26:43.:26:48.

contact, who tells me the larger medical instrument companies often

:26:48.:26:52.

farm out the work to smaller units so they can fulfil their contracts

:26:52.:27:00.

in time and increased profit. It is called outsourcing, the lowest and

:27:00.:27:10.
:27:10.:27:23.

Street after street, in every conceivable the bit of space, are

:27:23.:27:32.

workshops. Men sit cross-legged on the ground. There's barely enough

:27:32.:27:42.
:27:42.:27:54.

light to see their faces. This is what they have been making. Open

:27:54.:28:01.

sewers at the doorways often make filming difficult. Each of these

:28:01.:28:11.
:28:11.:28:12.

workers, I'm told, will earn just �2 a day. There are more than 3,000

:28:12.:28:17.

outsourcing units like these in the city. Conditions are often so bad

:28:17.:28:20.

that many larger companies do not like to admit to being involved in

:28:20.:28:27.

the practice. I was told that the large factory we filmed at the

:28:27.:28:37.
:28:37.:28:37.

beginning of the trip, Hilbro, was also using this kind of labour.

:28:38.:28:45.

Renews beat to Hilbro about this, they're quite kaygee. This is one

:28:45.:28:55.
:28:55.:28:56.

of them now, we will go and see what they do. So, this is one of

:28:57.:29:06.
:29:07.:29:07.

the outsourcing units for Hilbro? All around me, surgical instruments

:29:07.:29:17.
:29:17.:29:20.

are being made. This is where most of the manufacturing happens, where

:29:20.:29:23.

the forged metal is taken and turned into tools for the world's

:29:23.:29:27.

hospitals. Even though the instruments which lie on the floor

:29:27.:29:31.

are destined for health services like the NHS, those who will be

:29:31.:29:35.

using them, the surgeons, can have no idea that this is where and how

:29:35.:29:44.

they're made. Do you know which country these are going to? The one

:29:44.:29:50.

on your hand is going to Russia. That one is going to Japan.

:29:50.:29:56.

Germany... Have you got any for the UK at the moment. This one is for

:29:56.:30:03.

England. So, manufactured in Pakistan and destined for the UK.

:30:03.:30:11.

But unbelievably, a different country will be taking the credit.

:30:11.:30:15.

They will be stamped, made in Germany. And it will be stamped

:30:15.:30:25.
:30:25.:30:31.

I understand, but the stamp does not say, material from Germany, it

:30:31.:30:41.
:30:41.:30:46.

What he's telling me is true. Surgical instruments, even ones

:30:46.:30:51.

made in the dreadful conditions of the outsources units are allowed

:30:51.:30:55.

bylaw to be stamped with another country's name. According to

:30:56.:31:00.

European legislation, a country can claim ownership if it has helped

:31:00.:31:04.

transform a product. In this case, it could mean providing the

:31:04.:31:11.

original steel. Instruments stamped "made in Germany" sell for a lot

:31:11.:31:20.

more than instruments stamped "made in Pakistan."

:31:20.:31:25.

That was Hilbro, the outsourcing unit. I am delighted about that.

:31:25.:31:30.

That means we can categorically link the outsourcing unit, that one

:31:30.:31:35.

there, which is Hilbro, which then supplies to the larger company

:31:35.:31:40.

Hilbro, which we have seen, the very large face of the surgical

:31:40.:31:43.

instruments industry. We can categorically link Hilbro with the

:31:43.:31:46.

NHS in the UK. There are instruments being used today, on

:31:46.:31:51.

patients, in the UK, which have been made in that outsourcing unit.

:31:51.:31:55.

So it's great to be able to tie all that together.

:31:55.:31:59.

I'm only able to link these workshops with the UK because I

:31:59.:32:04.

came to Pakistan. Responsibility for labour standards rest not with

:32:04.:32:10.

the NHS, but with its suppliers, who can sign up to a code of

:32:10.:32:16.

conduct. Here the people I speak to in Sialkot tell me British health

:32:16.:32:19.

care companies make full inspection visits. Working here is difficult.

:32:19.:32:24.

I've had to move to a second hotel, after my first one was threatened

:32:24.:32:28.

with a bomb attack. The level of security just to get into my room

:32:28.:32:32.

is a frightening reminder of how volatile this country is. When we

:32:32.:32:40.

film in the streets we find ourselves targeted with anti-

:32:40.:32:49.

western sentiment. What do you mean by BBC. Take it away. Get it out.

:32:49.:32:59.
:32:59.:33:19.

We are constantly stopped by the This is getting ridiculous.

:33:19.:33:25.

Despite the dangers, surely a more robust system is needed at a

:33:25.:33:32.

national level in Britain to ensure proper inspections take place here.

:33:32.:33:37.

It does make you kind of look at the way we view cheap labour, and

:33:37.:33:44.

how we deal with it. I think the NHS has got a big

:33:44.:33:53.

problem here. I really do. Whether the NHS likes it or not,

:33:53.:34:01.

whether the NHS knows it or not, it's involved in all of this. It's

:34:01.:34:07.

party to all of this. It's party to the workers in Sialkot that we met,

:34:07.:34:15.

to the factory owners who can't afford to pay their staff decent

:34:15.:34:24.

wages. If the NHS is party to this, and our taxes are funding the NHS,

:34:24.:34:34.
:34:34.:34:39.

then I guess we are just as The majority of the world's

:34:39.:34:43.

surgical instruments are made in Sialkot. With the UK buying more

:34:43.:34:48.

than 10 million of them a year. It means most of the instruments

:34:48.:34:53.

being sent to Tom Brophy and used on patients like Dorothy Brown, who

:34:53.:34:59.

I met, are made here. Globally the industry is worth �18 billion a

:34:59.:35:07.

year. Pakistan receives just a fraction of this - less than 8%.

:35:07.:35:11.

The bulk of the money goes to middle companies which sell the

:35:11.:35:19.

instruments on with massive mark- ups. But I was to discover there's

:35:19.:35:29.
:35:29.:35:30.

another hidden cost of our health While investigating the badly made

:35:30.:35:34.

surgical instruments which could be endangering lives in the UK, I was

:35:34.:35:44.
:35:44.:35:46.

to find out they also often harm He said, I was working with the

:35:46.:35:52.

press and I was carrying a piece in my hand. I put it under the press,

:35:52.:36:02.
:36:02.:36:09.

He's also lost the sight in one eye. The irony here is these workers end

:36:09.:36:14.

up going to hospitals to be treated with the very instruments which

:36:14.:36:19.

helped cause the industry in the first place. A surgeon who often

:36:19.:36:29.
:36:29.:36:34.

has to operate on them agrees to If the hand is missing, we like to

:36:34.:36:44.
:36:44.:37:11.

Really? Yes. Thank you very much. It was nice to

:37:11.:37:16.

look around your hospital, and oh, thank you very much.

:37:16.:37:26.

Asalaam Alikum. She's lovely! Right, thank you very

:37:26.:37:35.

much. Goodbye. It's not difficult to understand the pressures these

:37:35.:37:41.

men are under to get back to work. Nearly half of the country live

:37:41.:37:47.

below the poverty line. The typical wage in the surgical instruments

:37:47.:37:56.

industry is 7,000 rupees a month, that's �50. Many are paid much less.

:37:56.:38:01.

I've heard things are so bad that outsourcing is not just confined to

:38:01.:38:11.
:38:11.:38:12.

the city. The industry has now taken over entire villages. I head

:38:12.:38:21.

to a village 20kms from Sialkot. So, it's right in the back streets this

:38:21.:38:26.

one. Yes, the narrow streets of the villages. As I walk through the

:38:26.:38:30.

back lanes I heard the unmistakeable sound of grinding

:38:30.:38:40.
:38:40.:38:43.

metal. This is in the middle of nowhere, this. I'm being taken to

:38:43.:38:49.

what used to be someone's house. Come and have a look at this.

:38:49.:38:59.
:38:59.:39:05.

It's packed full of workers, some look very young. The NHS has

:39:05.:39:11.

publicly committed itself to ethical pro-kurment.

:39:12.:39:21.

Manufacturers -- procurement. The NHS can have little way to know

:39:21.:39:25.

whether their scissors,Les and foreaccepts are being made in

:39:25.:39:30.

conditions like these. -- forseps are being made in

:39:30.:39:36.

conditions like these. I can't believe the conditions and

:39:36.:39:41.

the dust and the dirt. Everything is just awful.

:39:41.:39:45.

Some of these instruments will be sent back to the larger factories

:39:45.:39:48.

where they will be checked. Watching the speed at which these

:39:48.:39:53.

instruments are made though, again it's difficult to see how any kind

:39:53.:40:03.
:40:03.:40:05.

of quality can be maintained. How much would you sell something

:40:05.:40:15.
:40:15.:40:16.

like this for to the next company? 40 rupees. That is less than 2p an

:40:16.:40:22.

instrument. They will be sold to the NHS for several pounds. These

:40:22.:40:26.

factory owners admit the quality of their work can depend on what they

:40:26.:40:36.
:40:36.:40:37.

If you are given an order, but the money is very, very bad, will you

:40:37.:40:42.

spend less time on the quality and more time on the countries that are

:40:42.:40:48.

paying more money? So, the less money you get, the

:40:48.:40:53.

less effort you will put into the quality?

:40:53.:41:00.

In other units I notice young faces hard at work. The Chamber of

:41:00.:41:03.

Commerce told me child labour didn't exist in the industry.

:41:03.:41:09.

Whilst I haven't seen lots of children, I have seen children.

:41:09.:41:18.

This is Kabir. Although we were not allowed to film him in his usual

:41:18.:41:22.

workshop, we ask him to show us the machinery he normally uses. He is

:41:22.:41:32.
:41:32.:41:43.

14 and has worked in the industry These surgical instruments, which

:41:43.:41:53.
:41:53.:42:11.

Do you wish you didn't work in that If you could do anything, Kabir,

:42:11.:42:21.
:42:21.:42:27.

anything at all, what would you The fact this is a child's life is

:42:27.:42:31.

shocking enough, but then Kabir shows me the true cost he has paid

:42:31.:42:35.

since working in factories since he was eight.

:42:35.:42:45.
:42:45.:42:51.

You have crushed your fingers? They Just like this, my leaf was crushed.

:42:51.:42:57.

Your hand was crushed like the leaf?

:42:57.:43:07.
:43:07.:43:27.

And you have some fingers just In some accidents some kids die, so

:43:27.:43:34.

his fingers were used to put in there, it's not his own fingers.

:43:34.:43:41.

They are somebody else's fingers? Somebody else's fingers. A young

:43:41.:43:51.
:43:51.:44:02.

kid died in an accident and their So these two fingers....? They are

:44:02.:44:06.

from two different boys. One was younger, one was older. That's the

:44:06.:44:16.
:44:16.:44:34.

reason one is shorter and one is Any name is Sam.

:44:34.:44:44.

My name is Sam. My name is Kabir. My name is Kabir. Very good! Blue.

:44:44.:44:52.

I am blue. No, blue. Blue. A report estimates that up to 5,000

:44:52.:45:02.
:45:02.:45:07.

children here are employed making During my time in Pakistan, I've

:45:07.:45:10.

witnessed terrible working conditions, questionable quality

:45:10.:45:15.

control and children working. All in the manufacture of surgical

:45:15.:45:19.

instruments, which will be used on patients in the UK. I want to ask

:45:20.:45:23.

the trade body which represents the industry here their thoughts on the

:45:23.:45:29.

situation. Do you accept that you have

:45:29.:45:34.

problems with this industry that I have described?

:45:34.:45:44.
:45:44.:45:46.

We are working very hard, but I will not deny the fact that if he

:45:46.:45:50.

has to choose between sleeping and working, the child will choose to

:45:50.:45:59.

work a little bit. What about the lack of quality control? Don't be

:45:59.:46:09.

concerned about that, because a company which stamps the CE mark,

:46:09.:46:17.

they're qualified to do that. want to show him the reason why I

:46:17.:46:21.

started this investigation in the first place - dangerous and poor

:46:21.:46:25.

quality instruments in the NHS. When you say there is no danger

:46:25.:46:33.

from surgical instruments... But if they're made badly...? If we are

:46:33.:46:37.

using the proper stainless-steel... But that's not true. Are you happy

:46:37.:46:44.

with that? It is made in Sialkot. It is very common. I don't know

:46:44.:46:54.

wattages. This is a guide pin, it should be flat. It can puncture the

:46:54.:47:04.
:47:04.:47:04.

surgeon's gloves. Forceps, with a bit which has come off. Corrosion...

:47:04.:47:09.

This is wrong, I agree. If you operated on somebody and a piece of

:47:09.:47:16.

that was left behind, it could kill somebody. It was sent from Sialkot

:47:16.:47:20.

into a hospital trust in the UK. That might have been done by some

:47:20.:47:24.

unscrupulous manufacturers. what about the practice of stamping

:47:24.:47:27.

a different country of origin on an instrument which was clearly made

:47:27.:47:37.
:47:37.:47:52.

in Pakistan? The industry is not My time in Pakistan has been an

:47:52.:47:59.

unforgettable one. I have seen pride and passion in a country in

:47:59.:48:05.

turmoil. I have seen skills in an industry the world's health care

:48:05.:48:15.
:48:15.:48:16.

systems are relying on. But I have also uncovered the exploitation of

:48:16.:48:25.

workers, child labour and questionable instrument quality. I

:48:25.:48:29.

came here not just looking for answers, but possibly looking for

:48:29.:48:37.

someone to blame. It is only when I return home that I discover where

:48:37.:48:47.
:48:47.:48:58.

Back in the UK, and I want to show my footage to someone firmly on the

:48:58.:49:02.

side of patients when it comes to health care, the world's first

:49:02.:49:07.

professor of patient safety, who has investigated cases of serious

:49:07.:49:12.

adverse incidents in hospitals on behalf of the Government. Do you

:49:12.:49:19.

know what they're making there? were told those instruments were

:49:19.:49:23.

used for cutting away tumours. My God, I find that almost

:49:23.:49:27.

unbelievable. I would not believe that you would make surgical

:49:27.:49:33.

instruments in this kind of condition. I showed the stamping of

:49:33.:49:39.

the instruments to Professor Brian Toft. Surgeons are taking

:49:39.:49:42.

instruments which they believe to be of a high-quality, using them on

:49:42.:49:45.

patients, believing they are doing the best they can, when really they

:49:45.:49:50.

have been made under these conditions. This is unfair on the

:49:50.:49:53.

patients, unfair on the people buying it, and unfair on the people

:49:53.:49:59.

making it. Procurement officers, if they knew this was happening, those

:49:59.:50:02.

surgical instruments were coming from that room into their hospitals,

:50:02.:50:06.

they would faint at the thought of it. And cannot believe that anybody

:50:06.:50:16.
:50:16.:50:29.

I head to Barts to catch up with Tom Brophy, who has been testing

:50:29.:50:35.

some of the instruments I brought from Pakistan. In this envelope, we

:50:35.:50:43.

have all of the failures. These are the failures? Yes, these are the

:50:43.:50:50.

one has the trust would accept. most of them have failed. Yes, 63%

:50:50.:51:00.
:51:00.:51:01.

have failed. I can list the reasons why they failed. My instruments

:51:01.:51:11.
:51:11.:51:11.

failed for having faulty screw heads, pitted metal and burrs.

:51:11.:51:20.

you see that? I can. There were also poorly made guide pins. We're

:51:20.:51:25.

trying to protect the patient and the surgeon. That's going to rip

:51:25.:51:29.

through the gloves of a surgeon. is, there is no need to have it

:51:29.:51:39.
:51:39.:51:40.

I feel really disappointed that those instruments failed. Having

:51:40.:51:45.

spent time in Pakistan, you can see the workers are really doing the

:51:45.:51:51.

best job they can in really difficult circumstances. It is

:51:51.:51:55.

frustrating, because they have got the skills, there's a willing

:51:55.:51:59.

workforce, but all the while countries like us, and remember,

:51:59.:52:03.

the UK is Pakistan's third biggest customer in surgical instruments...

:52:03.:52:08.

So, all the while we exploit this kind of Labour, we do not pay the

:52:08.:52:12.

right kind of money, and we do not give the right kind of support,

:52:12.:52:18.

then I guess, you ask, is anything going to change? The body

:52:18.:52:24.

responsible for the quality of surgical instruments is the

:52:24.:52:27.

Medicine and Healthcare Products Regulatory Agency. They were

:52:27.:52:31.

unavailable to be interviewed. But in a statement, they told us they

:52:31.:52:41.
:52:41.:52:54.

One man who's trying to make a change is a surgeon in Oxford who

:52:54.:52:59.

has walked the same street as me in Sialkot. Since his return, he has

:52:59.:53:03.

been lobbying government to ensure there is ethical procurement as

:53:03.:53:13.
:53:13.:53:14.

well as greater transparency within the supply chain. That's the first

:53:14.:53:21.

time I have seen anything like this since I was in Pakistan. It is

:53:21.:53:26.

strange to see them in such a clean environment. It is quite odd

:53:27.:53:30.

because now that you know where these products could have been

:53:30.:53:36.

manufactured, it puts a slightly different slant on it. Dr Mahmood

:53:36.:53:40.

Bhutta believes it is patients who now have the power to influence NHS

:53:40.:53:44.

purchasing. The reputation of the national Health Service is at risk.

:53:44.:53:51.

You cannot boycott the national Health Service, but what we can do

:53:51.:53:54.

is... Hospitals are accountable to local populations. If people

:53:54.:53:59.

actually care about this issue, and they say, I want my hospital, my

:53:59.:54:03.

surgery, to buy things ethically, not to be engendering these

:54:03.:54:07.

horrendous working conditions, then the voice of the patients must be

:54:07.:54:13.

listened to. But for the NHS to answer patients' questions about

:54:13.:54:16.

ethically made instruments, there needs to be greater transparency

:54:16.:54:25.

within the supply chain. Remember Regal Medical Instruments, the

:54:25.:54:29.

company which allowed me to stamp their instruments with the quality

:54:29.:54:36.

control mark. They told me they did not have a company in the UK. But I

:54:36.:54:39.

found a Regal Medical Instruments in London which shares the same

:54:39.:54:43.

Pakistani fax number. Posing as a buyer wanting to sell on

:54:43.:54:52.

instruments to the NHS, I made contact with a Mr Shahbaz Hussain.

:54:52.:54:57.

What he told me on the phone suggests he would bend the law to

:54:57.:55:01.

secure a contact. -- contract. I have arranged a business meeting in

:55:01.:55:05.

a London cafe. What he doesn't know is that I will be secretly filming

:55:05.:55:15.
:55:15.:55:15.

him. Sorry, let me get your name. Which one is Shahbaz Hussain? Just

:55:15.:55:19.

to tell you a bit about myself... I tell them I work for a company

:55:19.:55:24.

which will ultimately be selling surgical instruments to the NHS.

:55:24.:55:34.
:55:34.:55:52.

it a British company? Yes. You're a product manager... Have you got

:55:52.:55:56.

samples with you? If instruments their markings of countries and

:55:56.:55:59.

companies other than where they're made, it makes it difficult to

:55:59.:56:05.

trace the source when things go wrong. I ask them what country of

:56:05.:56:15.
:56:15.:56:18.

origin markings these instruments will come with. They then tell me

:56:18.:56:24.

the different grades of steel I can buy. Different qualities.

:56:24.:56:34.
:56:34.:56:45.

that's important for me. What are Presumably German steel is the

:56:45.:56:52.

best? We can stick the German stamp on even if it is from Pakistan?

:56:52.:56:56.

Would I ever have to admit that it was not German steel, that it was

:56:56.:57:03.

actually from Pakistan, would anybody ever know the difference?

:57:03.:57:11.

It is not very easy to judge it. they were offering me lower-quality

:57:12.:57:16.

Pakistan steel for using the NHS, but they will stamp it German. This

:57:16.:57:19.

is illegal. For what they tell me, it is already happening within the

:57:19.:57:29.
:57:29.:57:39.

industry. So, other people do that? Yes. All the while companies like

:57:39.:57:44.

these are willing to break the rules to make a quick profit, how

:57:44.:57:48.

are those responsible for surgical instruments in the NHS able to act

:57:48.:57:52.

to clean up the industry? Scotland's Health Secretary, Nicola

:57:52.:57:59.

Sturgeon, said procurement was the responsibility of NSS, National

:57:59.:58:04.

Services Scotland. NSS refused an interview, but said it required

:58:04.:58:08.

operators to apply ethical standards. Just as consumers are

:58:08.:58:12.

demanding to know how their tea and coffee is grown, how their clothes

:58:12.:58:18.

are made, surely our Health Service should start to examine where they

:58:18.:58:21.

sourced their surgical instruments from, and make sure that they're

:58:21.:58:28.

trading ethically. Dr Mahmood Bhutta is right, we cannot boycott

:58:28.:58:32.

the NHS, we all needed and we are all paying for it. But after what I

:58:33.:58:36.

have seen, I'm not sure how comfortable I feel about funding an

:58:36.:58:41.

Download Subtitles

SRT

ASS