12/08/2017 Click - Short Edition


12/08/2017

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Now on BBC News, it is time to Click.

:00:00.:00:28.

This month marks the 25th anniversary of the self checkout.

:00:29.:00:36.

The first one was installed in New York on 5 August,

:00:37.:00:39.

So what does its inventor, Doctor Howard Schneider,

:00:40.:00:45.

I hadn't gone shopping much, so I went to the supermarket

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And I started looking at people checking out, and my stopwatch

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went "Click, click" - it was a mechanical one.

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And, you know, I said wow, what a great environment.

:01:02.:01:04.

and I said, this would be a great, great problem to solve.

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And then I started building a machine in my garage.

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I actually spent every cent I had on parts,

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and I got the first machines built.

:01:20.:01:21.

See, I love self-service checkouts, but then I'm a control freak.

:01:22.:01:24.

Until they go wrong, at which point they become a right

:01:25.:01:29.

The technology in the machines now is less than it was 25 years ago,

:01:30.:01:37.

using 286 computers, using MS-DOS 3.3.

:01:38.:01:41.

I had better technology 25 years ago than what you see now,

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which is the reason for a lot of frustrations.

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Please remove item before continuing.

:01:48.:01:52.

So now people are thinking outside of the shopping basket,

:01:53.:01:55.

to try and update the self checkout

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In Japan, Reggie Robo takes your basket and bags your

:01:58.:02:03.

The system, which was trialled at the beginning of the year,

:02:04.:02:09.

scans the RFID tags on all the items at the same time.

:02:10.:02:12.

Since December, the Amazon Go shop has been undergoing

:02:13.:02:15.

Once it is working, shoppers should be able to pick up their items

:02:16.:02:19.

Swedish cafe company Wheelys is working on a similar idea.

:02:20.:02:26.

Although this staff-less shop will even come to you.

:02:27.:02:38.

Here at Canary Wharf, in London, something less spectacular,

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but which seems to me more workable and more scalable.

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Grab and Go has been invented by Barclaycard.

:02:46.:02:50.

The app scans bar codes as you grab items off the shelf,

:02:51.:02:54.

Payment is taken from the card that is linked to the app,

:02:55.:02:58.

and the receipt is sent to the phone, so you don't have

:02:59.:03:02.

But, with all that grabbing and going, are you thinking

:03:03.:03:06.

In the future, if you're scanning things and then just putting it

:03:07.:03:12.

in your bag, and then just walking out,

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I can see more people stealing more stuff.

:03:15.:03:20.

So you can basically very easily pick up some item and then can walk

:03:21.:03:28.

out, but on the way you have CCTV, you have a man on the ground

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So it's no more secure than a self-scan checkout,

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but I do wonder how many people would just accidentally miss

:03:43.:03:47.

that barcode, and leave

:03:48.:03:51.

Although, even here, technology might be able

:03:52.:03:55.

Supermarket giant Walmart has filed a patent to incorporate facial

:03:56.:03:59.

recognition, blood pressure and heart rate monitoring

:04:00.:04:00.

into its stores to try and understand customer

:04:01.:04:03.

It might improve customer service, but previous trials of the tech have

:04:04.:04:07.

been used to try to spot shoplifters, raising a few security

:04:08.:04:10.

In fact, just this week, the supermarket announced it is also

:04:11.:04:14.

trialling a scan-and-go solution, but this one relies on shop

:04:15.:04:17.

assistant approval before you can leave.

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In China, which is home to several unmanned stores like this one,

:04:22.:04:24.

you need your face to get in the front door in the first place.

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Like Barclaycard's Grab and Go, customers scan items

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using their phones, and they can even heat up their grub

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Speaking of heating things up, a similar Chinese idea,

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Bingo Box, ran into problems when one of its glass clad stores

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Now, as it was unmanned, it wasn't until customers began

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to complain that the sweltering temperatures

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were ruining the food inside that the shop was shut down.

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It is now back up and running, and everything is cool.

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So it's not all plain sailing for these souped-up shops,

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and it will be a while before we buy our weekly groceries

:05:04.:05:06.

in the store without some form of human

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But, as our patience wears increasingly thin in this age

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of grabbing and going, it's no surprise that Bingo Box

:05:13.:05:15.

plans to open 5,000 more stores in the coming year.

:05:16.:05:23.

Premier League football starts again this weekend,

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which I'm reliably informed is important to some people.

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Seriously, though, fans will be excited to see what their club's

:05:32.:05:34.

But how do you know if a new player is going to be right for your team?

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Well, one company is using virtual reality to identify talent,

:05:47.:05:49.

and also help players to recover

:05:50.:05:50.

I'm in Manchester, home of great football, to check out a small

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start-up that is joining up with Premier League clubs

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for an idea that's only eight months in the making.

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This VR system helps scouts recruit players by using statistics

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from virtual gameplay to decide whether or not the player would work

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But it separately is also being used to help injured players get back

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to full fitness, mentally and physically.

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You have injured players who will often spend anything

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from six months to ten months, years out of the game.

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And the scientists, the physios will work with them,

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but we do not know what they're going to do in a situation,

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what decisions they're going to make.

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Now, they can play games, as well as having the treatment,

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the movement is limited, but they can feel a part

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They are using an HTC5 headset, with the usual hand controllers

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And the kit is wireless, crucial for football drills.

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As well as this version, they are also working on one

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for goalies, which will require an extra pair of sensors.

:07:07.:07:08.

Several Premier League clubs are signing up to use the VR system,

:07:09.:07:12.

because it promises to bring players back from the bench faster.

:07:13.:07:15.

And the first question they ask - does it feel like a real ball?

:07:16.:07:23.

You do feel like you're really hitting the ball,

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I don't know if't is the sound, or the visuals, but it is very

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And I know people always use that word for VR,

:07:34.:07:37.

but it does feel as though you are hitting it.

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And because you are not, it's important players don't try too

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hard, and injure themselves even more, especially when they've cost

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Part of the problem is to make sure that they are not hyper extending.

:07:49.:08:23.

We had a player last week who is not allowed to kick a physical ball. He

:08:24.:08:27.

is fit and can probably run a marathon, but the injury means he

:08:28.:08:32.

can't do it. It is basically a case of I feel like I am keeping a ball,

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psychologically it is massive. I am now in the rehab drill

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and there is a man to my left Now, I cannot do that,

:08:41.:08:45.

because my balance on these prosthetics just is not

:08:46.:08:49.

there, sorry, physios! But I can see how that would be very

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useful for injured players, but not just injured

:08:52.:08:55.

players, in hospitals. Players will complete a set

:08:56.:09:02.

of exercises and drills which will be scored,

:09:03.:09:04.

and their fitness can then be Elsewhere in the sport

:09:05.:09:07.

world, American football STRIVR there is a company out

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of Stanford University, currently working with seven NFL

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teams to allow players to practice anytime, anywhere,

:09:14.:09:17.

without the same physical tolls. And in the Netherlands,

:09:18.:09:20.

another VR company, Beyond Sports, has a contract with both Arsenal

:09:21.:09:23.

and Stoke City for match analysis But, back in the UK,

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a man who won Premier League titles as a player

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and coach with Manchester United thinks the new technology

:09:31.:09:32.

could really help. I think it benefits both amateur,

:09:33.:09:36.

professional and grassroots. You can put pressure

:09:37.:09:41.

into the situation. Football, possibly, have had

:09:42.:09:43.

a reluctance to use it, But the kit they are

:09:44.:09:51.

offering is not cheap, with packages starting at ?5,000,

:09:52.:10:05.

and increasing to more But the potential benefits of VR

:10:06.:10:07.

to the football clubs that can Coaches want to train and test

:10:08.:10:11.

footballers in the most effective way, by recreating the pressure

:10:12.:10:16.

and intensity of performing So what would the manager

:10:17.:10:18.

with the most Premier League titles under his belt, Sir Alex

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Ferguson, think about it? Do you think Fergie would

:10:23.:10:30.

have been up for it? He was open to all

:10:31.:10:33.

that sort of stuff, as long as it made

:10:34.:10:38.

a bit of a difference. Or sometimes it's what people like,

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you know, players like it. Top clubs are big businesses,

:10:43.:10:45.

and the money in football is only And, as it does, teams will be

:10:46.:10:50.

looking for any way to improve. As you watch your team this weekend,

:10:51.:10:54.

remember that last-minute winner or fingertip save might be

:10:55.:10:57.

the result of some hard hours spent And that is it for the shortcut of

:10:58.:11:15.

Click this week. The full version is waiting for you on iPlayer. Over the

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next couple of weeks we are going to give you the chance to re- watch two

:11:21.:11:24.

of our favourite shows from the year so far, the two Indian specials.

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We'll be travelling across the country, to meet

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the people working hard to change lives, save lives,

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I hope you enjoy watching them as much as we enjoyed making them.

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Do not forget we are on Twitter and on Facebook.

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Thank you for watching, and we'll see you soon.

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