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Now on BBC News, it is time to Click. | :00:00. | :00:28. | |
This month marks the 25th anniversary of the self checkout. | :00:29. | :00:36. | |
The first one was installed in New York on 5 August, | :00:37. | :00:39. | |
So what does its inventor, Doctor Howard Schneider, | :00:40. | :00:45. | |
I hadn't gone shopping much, so I went to the supermarket | :00:46. | :00:53. | |
And I started looking at people checking out, and my stopwatch | :00:54. | :00:58. | |
went "Click, click" - it was a mechanical one. | :00:59. | :01:01. | |
And, you know, I said wow, what a great environment. | :01:02. | :01:04. | |
and I said, this would be a great, great problem to solve. | :01:05. | :01:14. | |
And then I started building a machine in my garage. | :01:15. | :01:16. | |
I actually spent every cent I had on parts, | :01:17. | :01:19. | |
and I got the first machines built. | :01:20. | :01:21. | |
See, I love self-service checkouts, but then I'm a control freak. | :01:22. | :01:24. | |
Until they go wrong, at which point they become a right | :01:25. | :01:29. | |
The technology in the machines now is less than it was 25 years ago, | :01:30. | :01:37. | |
using 286 computers, using MS-DOS 3.3. | :01:38. | :01:41. | |
I had better technology 25 years ago than what you see now, | :01:42. | :01:44. | |
which is the reason for a lot of frustrations. | :01:45. | :01:47. | |
Please remove item before continuing. | :01:48. | :01:52. | |
So now people are thinking outside of the shopping basket, | :01:53. | :01:55. | |
to try and update the self checkout | :01:56. | :01:57. | |
In Japan, Reggie Robo takes your basket and bags your | :01:58. | :02:03. | |
The system, which was trialled at the beginning of the year, | :02:04. | :02:09. | |
scans the RFID tags on all the items at the same time. | :02:10. | :02:12. | |
Since December, the Amazon Go shop has been undergoing | :02:13. | :02:15. | |
Once it is working, shoppers should be able to pick up their items | :02:16. | :02:19. | |
Swedish cafe company Wheelys is working on a similar idea. | :02:20. | :02:26. | |
Although this staff-less shop will even come to you. | :02:27. | :02:38. | |
Here at Canary Wharf, in London, something less spectacular, | :02:39. | :02:42. | |
but which seems to me more workable and more scalable. | :02:43. | :02:45. | |
Grab and Go has been invented by Barclaycard. | :02:46. | :02:50. | |
The app scans bar codes as you grab items off the shelf, | :02:51. | :02:54. | |
Payment is taken from the card that is linked to the app, | :02:55. | :02:58. | |
and the receipt is sent to the phone, so you don't have | :02:59. | :03:02. | |
But, with all that grabbing and going, are you thinking | :03:03. | :03:06. | |
In the future, if you're scanning things and then just putting it | :03:07. | :03:12. | |
in your bag, and then just walking out, | :03:13. | :03:14. | |
I can see more people stealing more stuff. | :03:15. | :03:20. | |
So you can basically very easily pick up some item and then can walk | :03:21. | :03:28. | |
out, but on the way you have CCTV, you have a man on the ground | :03:29. | :03:33. | |
So it's no more secure than a self-scan checkout, | :03:34. | :03:42. | |
but I do wonder how many people would just accidentally miss | :03:43. | :03:47. | |
that barcode, and leave | :03:48. | :03:51. | |
Although, even here, technology might be able | :03:52. | :03:55. | |
Supermarket giant Walmart has filed a patent to incorporate facial | :03:56. | :03:59. | |
recognition, blood pressure and heart rate monitoring | :04:00. | :04:00. | |
into its stores to try and understand customer | :04:01. | :04:03. | |
It might improve customer service, but previous trials of the tech have | :04:04. | :04:07. | |
been used to try to spot shoplifters, raising a few security | :04:08. | :04:10. | |
In fact, just this week, the supermarket announced it is also | :04:11. | :04:14. | |
trialling a scan-and-go solution, but this one relies on shop | :04:15. | :04:17. | |
assistant approval before you can leave. | :04:18. | :04:21. | |
In China, which is home to several unmanned stores like this one, | :04:22. | :04:24. | |
you need your face to get in the front door in the first place. | :04:25. | :04:28. | |
Like Barclaycard's Grab and Go, customers scan items | :04:29. | :04:30. | |
using their phones, and they can even heat up their grub | :04:31. | :04:33. | |
Speaking of heating things up, a similar Chinese idea, | :04:34. | :04:36. | |
Bingo Box, ran into problems when one of its glass clad stores | :04:37. | :04:40. | |
Now, as it was unmanned, it wasn't until customers began | :04:41. | :04:46. | |
to complain that the sweltering temperatures | :04:47. | :04:48. | |
were ruining the food inside that the shop was shut down. | :04:49. | :04:53. | |
It is now back up and running, and everything is cool. | :04:54. | :04:58. | |
So it's not all plain sailing for these souped-up shops, | :04:59. | :05:03. | |
and it will be a while before we buy our weekly groceries | :05:04. | :05:06. | |
in the store without some form of human | :05:07. | :05:09. | |
But, as our patience wears increasingly thin in this age | :05:10. | :05:12. | |
of grabbing and going, it's no surprise that Bingo Box | :05:13. | :05:15. | |
plans to open 5,000 more stores in the coming year. | :05:16. | :05:23. | |
Premier League football starts again this weekend, | :05:24. | :05:25. | |
which I'm reliably informed is important to some people. | :05:26. | :05:31. | |
Seriously, though, fans will be excited to see what their club's | :05:32. | :05:34. | |
But how do you know if a new player is going to be right for your team? | :05:35. | :05:46. | |
Well, one company is using virtual reality to identify talent, | :05:47. | :05:49. | |
and also help players to recover | :05:50. | :05:50. | |
I'm in Manchester, home of great football, to check out a small | :05:51. | :05:57. | |
start-up that is joining up with Premier League clubs | :05:58. | :05:59. | |
for an idea that's only eight months in the making. | :06:00. | :06:03. | |
This VR system helps scouts recruit players by using statistics | :06:04. | :06:10. | |
from virtual gameplay to decide whether or not the player would work | :06:11. | :06:14. | |
But it separately is also being used to help injured players get back | :06:15. | :06:25. | |
to full fitness, mentally and physically. | :06:26. | :06:26. | |
You have injured players who will often spend anything | :06:27. | :06:30. | |
from six months to ten months, years out of the game. | :06:31. | :06:33. | |
And the scientists, the physios will work with them, | :06:34. | :06:36. | |
but we do not know what they're going to do in a situation, | :06:37. | :06:40. | |
what decisions they're going to make. | :06:41. | :06:42. | |
Now, they can play games, as well as having the treatment, | :06:43. | :06:46. | |
the movement is limited, but they can feel a part | :06:47. | :06:49. | |
They are using an HTC5 headset, with the usual hand controllers | :06:50. | :06:56. | |
And the kit is wireless, crucial for football drills. | :06:57. | :07:03. | |
As well as this version, they are also working on one | :07:04. | :07:06. | |
for goalies, which will require an extra pair of sensors. | :07:07. | :07:08. | |
Several Premier League clubs are signing up to use the VR system, | :07:09. | :07:12. | |
because it promises to bring players back from the bench faster. | :07:13. | :07:15. | |
And the first question they ask - does it feel like a real ball? | :07:16. | :07:23. | |
You do feel like you're really hitting the ball, | :07:24. | :07:26. | |
I don't know if't is the sound, or the visuals, but it is very | :07:27. | :07:33. | |
And I know people always use that word for VR, | :07:34. | :07:37. | |
but it does feel as though you are hitting it. | :07:38. | :07:39. | |
And because you are not, it's important players don't try too | :07:40. | :07:46. | |
hard, and injure themselves even more, especially when they've cost | :07:47. | :07:48. | |
Part of the problem is to make sure that they are not hyper extending. | :07:49. | :08:23. | |
We had a player last week who is not allowed to kick a physical ball. He | :08:24. | :08:27. | |
is fit and can probably run a marathon, but the injury means he | :08:28. | :08:32. | |
can't do it. It is basically a case of I feel like I am keeping a ball, | :08:33. | :08:34. | |
psychologically it is massive. I am now in the rehab drill | :08:35. | :08:40. | |
and there is a man to my left Now, I cannot do that, | :08:41. | :08:45. | |
because my balance on these prosthetics just is not | :08:46. | :08:49. | |
there, sorry, physios! But I can see how that would be very | :08:50. | :08:51. | |
useful for injured players, but not just injured | :08:52. | :08:55. | |
players, in hospitals. Players will complete a set | :08:56. | :09:02. | |
of exercises and drills which will be scored, | :09:03. | :09:04. | |
and their fitness can then be Elsewhere in the sport | :09:05. | :09:07. | |
world, American football STRIVR there is a company out | :09:08. | :09:10. | |
of Stanford University, currently working with seven NFL | :09:11. | :09:13. | |
teams to allow players to practice anytime, anywhere, | :09:14. | :09:17. | |
without the same physical tolls. And in the Netherlands, | :09:18. | :09:20. | |
another VR company, Beyond Sports, has a contract with both Arsenal | :09:21. | :09:23. | |
and Stoke City for match analysis But, back in the UK, | :09:24. | :09:26. | |
a man who won Premier League titles as a player | :09:27. | :09:30. | |
and coach with Manchester United thinks the new technology | :09:31. | :09:32. | |
could really help. I think it benefits both amateur, | :09:33. | :09:36. | |
professional and grassroots. You can put pressure | :09:37. | :09:41. | |
into the situation. Football, possibly, have had | :09:42. | :09:43. | |
a reluctance to use it, But the kit they are | :09:44. | :09:51. | |
offering is not cheap, with packages starting at ?5,000, | :09:52. | :10:05. | |
and increasing to more But the potential benefits of VR | :10:06. | :10:07. | |
to the football clubs that can Coaches want to train and test | :10:08. | :10:11. | |
footballers in the most effective way, by recreating the pressure | :10:12. | :10:16. | |
and intensity of performing So what would the manager | :10:17. | :10:18. | |
with the most Premier League titles under his belt, Sir Alex | :10:19. | :10:22. | |
Ferguson, think about it? Do you think Fergie would | :10:23. | :10:30. | |
have been up for it? He was open to all | :10:31. | :10:33. | |
that sort of stuff, as long as it made | :10:34. | :10:38. | |
a bit of a difference. Or sometimes it's what people like, | :10:39. | :10:42. | |
you know, players like it. Top clubs are big businesses, | :10:43. | :10:45. | |
and the money in football is only And, as it does, teams will be | :10:46. | :10:50. | |
looking for any way to improve. As you watch your team this weekend, | :10:51. | :10:54. | |
remember that last-minute winner or fingertip save might be | :10:55. | :10:57. | |
the result of some hard hours spent And that is it for the shortcut of | :10:58. | :11:15. | |
Click this week. The full version is waiting for you on iPlayer. Over the | :11:16. | :11:20. | |
next couple of weeks we are going to give you the chance to re- watch two | :11:21. | :11:24. | |
of our favourite shows from the year so far, the two Indian specials. | :11:25. | :11:28. | |
We'll be travelling across the country, to meet | :11:29. | :11:30. | |
the people working hard to change lives, save lives, | :11:31. | :11:33. | |
I hope you enjoy watching them as much as we enjoyed making them. | :11:34. | :11:38. | |
Do not forget we are on Twitter and on Facebook. | :11:39. | :11:41. | |
Thank you for watching, and we'll see you soon. | :11:42. | :11:45. |