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Now on BBC News, it's time for HARDtalk. | 0:00:02 | 0:00:09 | |
Welcome to HARDtalk from Dublin. | 0:00:09 | 0:00:10 | |
I'm Stephen Sackur. | 0:00:10 | 0:00:13 | |
Ireland was battered by the financial crisis in 2008. | 0:00:13 | 0:00:17 | |
It picked itself up from the floor, but now this country faces another | 0:00:17 | 0:00:20 | |
potential crisis, this time not of its own making. | 0:00:20 | 0:00:28 | |
It's all about Brexit, which could have a massive impact | 0:00:28 | 0:00:30 | |
on this country's economy. | 0:00:30 | 0:00:36 | |
My guest today is one of Ireland's leading businessmen - | 0:00:36 | 0:00:38 | |
Michael O'Leary, the boss of Ryanair. | 0:00:38 | 0:00:44 | |
Can Ireland avoid the Brexit blues? | 0:00:44 | 0:01:02 | |
Michael Owen Louis, welcome to HARDtalk. | 0:01:02 | 0:01:04 | |
It's a great pleasure to be here and welcome to sunny Dublin. | 0:01:04 | 0:01:07 | |
Thank you very much. | 0:01:07 | 0:01:08 | |
How big a problem is Brexit for you right now? | 0:01:08 | 0:01:13 | |
No, it went altered the business plan. | 0:01:13 | 0:01:15 | |
It was to grow from 100 million passengers last year to about 180 | 0:01:15 | 0:01:21 | |
million passengers over the next eight years. | 0:01:21 | 0:01:23 | |
But it is clear we are going to have to pivot some of that growth away | 0:01:23 | 0:01:27 | |
from the UK, so I think the UK will lose out, | 0:01:27 | 0:01:30 | |
certainly over the next two years, as there is this political | 0:01:30 | 0:01:33 | |
and economic uncertainty. | 0:01:33 | 0:01:34 | |
But Ryanair will continue to grow strongly, just more of that growth | 0:01:34 | 0:01:37 | |
will take place in continental Europe instead of the UK. | 0:01:37 | 0:01:40 | |
But businesses don't like uncertainty and there is now | 0:01:40 | 0:01:42 | |
uncertainty all over the place, not least among your passengers, | 0:01:42 | 0:01:45 | |
who don't know what their own incomes will look like, | 0:01:45 | 0:01:48 | |
and they also don't know, looking ahead two, three, | 0:01:48 | 0:01:50 | |
four years, about how easy it is going to be to | 0:01:50 | 0:01:53 | |
travel around Europe. | 0:01:53 | 0:01:54 | |
So when you're making a plan, for your future, suddenly, | 0:01:54 | 0:01:57 | |
uncertainty is everywhere. | 0:01:57 | 0:01:58 | |
It is, but in Ryanair we love uncertainty, because we have the one | 0:01:58 | 0:02:01 | |
great response to uncertain times and uncertain economic times | 0:02:01 | 0:02:03 | |
and that is lower prices. | 0:02:03 | 0:02:05 | |
We issued a profit warning last week on the back of the fact that we're | 0:02:05 | 0:02:09 | |
going to cut fares this winter by 15%. | 0:02:09 | 0:02:11 | |
An unheard of reduction in air fares. | 0:02:11 | 0:02:13 | |
But that's eating into your profits. | 0:02:13 | 0:02:15 | |
I think that's a good thing. | 0:02:15 | 0:02:16 | |
Do you think your shareholders feel the same way? | 0:02:16 | 0:02:19 | |
Given what has happened to your share price. | 0:02:19 | 0:02:21 | |
My shareholders can wait in line. | 0:02:21 | 0:02:23 | |
It's much more important that we are looking | 0:02:23 | 0:02:26 | |
after our customers, that we are reducing the cost of air | 0:02:26 | 0:02:29 | |
travel for our customers. | 0:02:29 | 0:02:30 | |
And over the longer term, our shareholders will benefit. | 0:02:30 | 0:02:32 | |
But in the short-term, they'll have to take some pain. | 0:02:32 | 0:02:35 | |
The problem is, it comes back to how much pain you're | 0:02:35 | 0:02:38 | |
going to have to take. | 0:02:38 | 0:02:39 | |
You don't know, for example, how low the pound is going to go | 0:02:39 | 0:02:43 | |
against the dollar, but that is another big, | 0:02:43 | 0:02:45 | |
big problem for you. | 0:02:45 | 0:02:46 | |
It's not really. | 0:02:46 | 0:02:47 | |
I mean, the UK accounts for about 25% of our revenues. | 0:02:47 | 0:02:50 | |
It's your biggest market. | 0:02:50 | 0:02:51 | |
It is. | 0:02:51 | 0:02:51 | |
And the pound is now so much weaker, again, it's going to lead people, | 0:02:51 | 0:02:55 | |
ordinary families across the UK, to think, can I afford | 0:02:55 | 0:02:58 | |
that foreign holiday? | 0:02:58 | 0:02:59 | |
Can I afford to fly Ryanair? | 0:02:59 | 0:03:00 | |
What it will do is leave more and more of them to book Ryanair | 0:03:00 | 0:03:04 | |
because it's the only way they will be able to afford | 0:03:04 | 0:03:07 | |
those holidays in Spain, in Italy, in Greece, | 0:03:07 | 0:03:09 | |
all over Europe. | 0:03:10 | 0:03:10 | |
Let's talk about that phrase you've already used in this interview | 0:03:10 | 0:03:13 | |
and you've used it before as well, this pivot that you feel you now | 0:03:13 | 0:03:17 | |
have to to make away from your core operations in the UK. | 0:03:17 | 0:03:20 | |
What does that really mean in practical terms? | 0:03:20 | 0:03:22 | |
Firstly, our core operations are not the UK. | 0:03:22 | 0:03:25 | |
Core operations are Europe. | 0:03:25 | 0:03:26 | |
The UK accounts for about 25% of our revenues, Europe about 75%. | 0:03:26 | 0:03:29 | |
I think our plan next year in 2017, Stephen, is we were going to grow | 0:03:29 | 0:03:33 | |
capacity in the UK by about 12%. | 0:03:33 | 0:03:35 | |
We now expect to grow by 5%. | 0:03:35 | 0:03:37 | |
So we've halved our rate of growth next year in the UK. | 0:03:37 | 0:03:40 | |
And we've reallocated those aircraft and those additional flights | 0:03:40 | 0:03:43 | |
to countries like Germany, Italy, Poland, where, frankly, | 0:03:43 | 0:03:45 | |
we can continue to grow without the risks of Brexit | 0:03:45 | 0:03:48 | |
or the economic uncertainty of Brexit. | 0:03:48 | 0:03:49 | |
Some of those flights will operate back into the UK, | 0:03:49 | 0:03:52 | |
but there will be less capacity in the UK for the next year or two | 0:03:52 | 0:03:56 | |
while somebody tells us what the hell is going | 0:03:56 | 0:03:58 | |
to happen with Brexit. | 0:03:58 | 0:03:59 | |
So yours is one significant example of the way in which Brexit | 0:03:59 | 0:04:03 | |
and the uncertainty that comes with it is doing real material | 0:04:03 | 0:04:06 | |
damage to the UK economy. | 0:04:06 | 0:04:07 | |
I think there is no question in my mind that Brexit will do... | 0:04:07 | 0:04:11 | |
I say, the uncertainty over Brexit, I mean, we have to be careful here. | 0:04:11 | 0:04:14 | |
We are still two years away from Brexit. | 0:04:14 | 0:04:17 | |
Sure. | 0:04:17 | 0:04:17 | |
So we are in a period of great uncertainty, not helped by the lack | 0:04:17 | 0:04:21 | |
of political leadership in the UK, because nobody in the UK has a clue | 0:04:21 | 0:04:25 | |
what Brexit looks like. | 0:04:25 | 0:04:26 | |
And we simply have to to whether our way through that uncertainty. | 0:04:26 | 0:04:33 | |
Here's a quote from a very grumpy Michael O'Leary after June 23. | 0:04:33 | 0:04:36 | |
You said, whether the UK leaves the EU or stays, | 0:04:36 | 0:04:39 | |
frankly, I couldn't care less, the issue for us is all | 0:04:39 | 0:04:42 | |
about whether the UK stays in the single market. | 0:04:42 | 0:04:44 | |
Yes. | 0:04:44 | 0:04:44 | |
Well since you said that, I think it's become clearer | 0:04:44 | 0:04:47 | |
that it's very unlikely that we are either going to stay | 0:04:47 | 0:04:50 | |
inside the single market or have extremely preferential access to it. | 0:04:50 | 0:04:53 | |
Given what you've heard in the last few days and weeks, | 0:04:53 | 0:04:56 | |
what is your view of the final deal that is likely to be done? | 0:04:56 | 0:05:02 | |
In my view, I think the final deal will be the UK will stay | 0:05:02 | 0:05:06 | |
in the single market. | 0:05:06 | 0:05:11 | |
Really? | 0:05:11 | 0:05:11 | |
Yeah. | 0:05:11 | 0:05:12 | |
I think they'll concede open borders. | 0:05:12 | 0:05:13 | |
Have you had any clue from anybody in government that that's the way | 0:05:13 | 0:05:17 | |
they are heading? | 0:05:17 | 0:05:18 | |
Absolutely.. | 0:05:18 | 0:05:18 | |
And look, I called the referendum wrong, as well. | 0:05:18 | 0:05:20 | |
So that is just wishful thinking on your part. | 0:05:20 | 0:05:23 | |
I don't think it is. | 0:05:23 | 0:05:24 | |
I think it is the more practical reality. | 0:05:24 | 0:05:26 | |
Remember, most of the UK population in the referendum were sold a lie. | 0:05:26 | 0:05:30 | |
The lie was that you could leave the European Union but stay | 0:05:30 | 0:05:33 | |
in the single market. | 0:05:33 | 0:05:34 | |
It's now becoming quite clear you can't. | 0:05:34 | 0:05:36 | |
You are either going to stay in the single market, | 0:05:36 | 0:05:39 | |
in which case you will obey European regulations and you will concede | 0:05:39 | 0:05:42 | |
free movement of people, which I think ultimately | 0:05:42 | 0:05:44 | |
is what is going to happen, or you leave, in which case the UK | 0:05:44 | 0:05:48 | |
economy is going to suffer a very long and very dark recession. | 0:05:48 | 0:05:51 | |
Let's suppose that actually it's a hard Brexit, as they say, | 0:05:51 | 0:05:54 | |
and that we accept the WTO basic trade arrangements with Europe | 0:05:54 | 0:05:57 | |
from the point of view of the UK and nothing more. | 0:05:57 | 0:06:00 | |
At that point, would you have to seriously reassess your entire | 0:06:00 | 0:06:03 | |
operation in the UK? | 0:06:03 | 0:06:04 | |
Again, it's hard to know, Stephen, because it depends | 0:06:04 | 0:06:07 | |
on what the UK does with open skies. | 0:06:07 | 0:06:09 | |
If the UK leaves open skies, and it's again hard to envisage, | 0:06:09 | 0:06:12 | |
you could go back to UK citizens needing visas to go on holidays | 0:06:12 | 0:06:18 | |
in Spain and Italy and in Greece. | 0:06:18 | 0:06:21 | |
Again, it's hard to envisage, but if they do, at the end | 0:06:21 | 0:06:25 | |
of the day, the UK citizens will still want to go | 0:06:25 | 0:06:28 | |
on holidays to Spain, Italy and Greece - | 0:06:28 | 0:06:32 | |
it may be more expensive, it may be more cumbersome, | 0:06:32 | 0:06:35 | |
they may need visas, but people will still fly. | 0:06:35 | 0:06:37 | |
And the evidence of our growth over the last 30 years across post-9/11 | 0:06:37 | 0:06:41 | |
and wars, pestilence, is people will keep flying. | 0:06:41 | 0:06:48 | |
You have got also a very specific problem about your shareholder base. | 0:06:48 | 0:06:51 | |
What percentage of your shareholders are UK-based? | 0:06:51 | 0:06:53 | |
We think are probably about 25% of our shareholders | 0:06:53 | 0:06:56 | |
are UK nationals. | 0:06:56 | 0:06:56 | |
And again, if the UK leaves open skies, it looks... | 0:06:56 | 0:06:59 | |
In theory, you may have to to treat the UK shareholders as non-EU | 0:06:59 | 0:07:03 | |
shareholders, like American shareholders. | 0:07:03 | 0:07:04 | |
Of course you would. | 0:07:04 | 0:07:05 | |
And force them off the register. | 0:07:05 | 0:07:07 | |
But the corollary of that is BA, IAG, will also have to separate | 0:07:07 | 0:07:10 | |
BA from Iberia. | 0:07:10 | 0:07:11 | |
They won't be able to own each other. | 0:07:11 | 0:07:13 | |
It will cause chaos within the airline industry, | 0:07:13 | 0:07:15 | |
which is why again it's almost hard to envisage that hard Brexit | 0:07:15 | 0:07:18 | |
will actually be the outcome. | 0:07:18 | 0:07:20 | |
Again, because even if it is... | 0:07:20 | 0:07:26 | |
Frankly, the decision being made upon the interests of businesses | 0:07:26 | 0:07:29 | |
like yours is a political decision. | 0:07:29 | 0:07:31 | |
I understand. | 0:07:31 | 0:07:31 | |
But the political decision is based on the assumption that you can | 0:07:31 | 0:07:34 | |
control your borders. | 0:07:34 | 0:07:35 | |
Look, we had a hard border between the north of Ireland | 0:07:35 | 0:07:38 | |
and the Republic of Ireland for 30 years, with British Army | 0:07:38 | 0:07:41 | |
troops manning the border, and they were never able | 0:07:41 | 0:07:44 | |
to secure the border. | 0:07:44 | 0:07:45 | |
So this idea that the politicians are selling in the UK that you can | 0:07:45 | 0:07:49 | |
control your borders, if only we leave the single market, | 0:07:49 | 0:07:51 | |
A, is absurd, B, is undeliverable, and C, I'm not sure when the real | 0:07:51 | 0:07:55 | |
reality dawns of the UK electorate and UK politicians that you can't | 0:07:55 | 0:07:58 | |
stay in the single market, I think they'll change their minds. | 0:07:58 | 0:08:03 | |
A final specific on your business, then I want to broaden it out, | 0:08:03 | 0:08:07 | |
I think I am right in saying that this year you are getting | 0:08:07 | 0:08:10 | |
50 new planes. | 0:08:10 | 0:08:11 | |
Yep, every year. | 0:08:11 | 0:08:12 | |
Major investment. | 0:08:12 | 0:08:12 | |
How many of those planes, given what you are seeing happening | 0:08:12 | 0:08:15 | |
in the UK, are you actually going to put in the UK? | 0:08:15 | 0:08:19 | |
Originally, Stephen, we were going to put about 12 | 0:08:19 | 0:08:21 | |
of those aircraft in the UK in 2017. | 0:08:21 | 0:08:23 | |
Now where going to put none in the UK. | 0:08:23 | 0:08:26 | |
None? | 0:08:26 | 0:08:26 | |
None. | 0:08:26 | 0:08:26 | |
They will all be based at European airports. | 0:08:26 | 0:08:28 | |
Now, some will still fly back into the UK. | 0:08:28 | 0:08:31 | |
We will add some flights to probably UK regional airports. | 0:08:31 | 0:08:36 | |
We are not growing at Stansted, we are not growing in Manchester, | 0:08:36 | 0:08:40 | |
but we are growing in places like Edinburgh and Glasgow. | 0:08:40 | 0:08:42 | |
So some capacity. | 0:08:42 | 0:08:43 | |
You have characterised the Brexit vote as madness stop do you take | 0:08:43 | 0:08:46 | |
some responsibility for it, and in that I mean... | 0:08:46 | 0:08:49 | |
I've known you for a long time. | 0:08:49 | 0:08:51 | |
I was there in 2004 in Brussels when you came out of a meeting | 0:08:51 | 0:08:54 | |
with the European Commission describing the European Commission | 0:08:54 | 0:08:56 | |
as, this is a direct quote, the evil Empire. | 0:08:56 | 0:08:59 | |
And every year since you have taken every opportunity to slag off | 0:08:59 | 0:09:02 | |
Brussels, slag off the institutions of the European Union and suggests | 0:09:02 | 0:09:05 | |
that it is deeply dysfunctional. | 0:09:05 | 0:09:07 | |
It can't be any surprise to you that the British, | 0:09:07 | 0:09:09 | |
hearing what you say about the EU, decides to walk away from it. | 0:09:09 | 0:09:17 | |
I think it was a huge surprise. | 0:09:17 | 0:09:22 | |
Firstly, we have been consistently critical of the, | 0:09:22 | 0:09:28 | |
I think, the corruption, the kind of bad policies that come | 0:09:28 | 0:09:31 | |
out of the European Commission in particular. | 0:09:31 | 0:09:33 | |
But we have consistently over 20 years been a singular advocate | 0:09:33 | 0:09:36 | |
of the single market. | 0:09:36 | 0:09:39 | |
In fact, we've campaigned twice in Ireland. | 0:09:39 | 0:09:41 | |
Forgive me, but why wouldn't the British people, listening | 0:09:41 | 0:09:43 | |
to you describe the commission, the executive arm of the EU, | 0:09:43 | 0:09:46 | |
as the evil Empire, why would they want to stay in this evil | 0:09:46 | 0:09:50 | |
Empire? | 0:09:50 | 0:09:50 | |
Because I think you've only got two choices and, | 0:09:50 | 0:09:53 | |
frankly, I supported David Cameron's position, | 0:09:53 | 0:09:54 | |
which was, you stay in and reform from within. | 0:09:54 | 0:09:57 | |
There is a significant desire to see reform and efficiency | 0:09:57 | 0:09:59 | |
within the European Union. | 0:09:59 | 0:10:00 | |
You go back to the days of Margaret Thatcher, | 0:10:00 | 0:10:03 | |
when Europe was a single market and it was a competitive | 0:10:03 | 0:10:06 | |
single market. | 0:10:06 | 0:10:06 | |
It's brought about low fare air travel, which is just one | 0:10:06 | 0:10:09 | |
of the great things it has delivered. | 0:10:09 | 0:10:11 | |
What has happened in recent years, it has moved away from advocating | 0:10:11 | 0:10:15 | |
a single markets towards this kind of political union, | 0:10:15 | 0:10:17 | |
which nobody, frankly, supports. | 0:10:17 | 0:10:19 | |
Which suggests that, in many ways, to many people, | 0:10:19 | 0:10:21 | |
it is unreformable. | 0:10:21 | 0:10:22 | |
Only a month ago, you made a big noise here in Ireland by telling | 0:10:22 | 0:10:26 | |
the Irish government, it your best advice, | 0:10:26 | 0:10:28 | |
to tell the EU to F off over an EU ruling about tax and Apple. | 0:10:28 | 0:10:32 | |
Yeah. | 0:10:32 | 0:10:32 | |
Again, it's about a sort of tone you adopt, a responsibility that | 0:10:32 | 0:10:35 | |
you've taken upon yourself to constantly tell the public that | 0:10:35 | 0:10:38 | |
the EU and all of its institutions are deeply dysfunctional, are not | 0:10:38 | 0:10:41 | |
operating in their interests. | 0:10:42 | 0:10:57 | |
Again, it's a selective review of history. | 0:10:57 | 0:10:59 | |
I've campaigned actively on the two Irish referendums on Nice | 0:10:59 | 0:11:02 | |
and on Lisbon in favour of a Yes vote in Ireland. | 0:11:02 | 0:11:05 | |
I campaigned actively in the Brexit referendum in the UK in favour | 0:11:05 | 0:11:08 | |
of a Yes vote, because I believe in the single market, | 0:11:08 | 0:11:11 | |
I believe in the European project as a single market, | 0:11:11 | 0:11:14 | |
but yes, the Commission has not delivered. | 0:11:14 | 0:11:16 | |
It will continue to fail unless we who are within that stay | 0:11:16 | 0:11:19 | |
in and reform. | 0:11:19 | 0:11:29 | |
Let's move on to a very important but different decision facing the UK | 0:11:29 | 0:11:32 | |
Government, that is where to put a new runway to serve London | 0:11:32 | 0:11:36 | |
and the south-east of England. | 0:11:36 | 0:11:37 | |
You've taken a view on it, you've expressed an opinion | 0:11:37 | 0:11:40 | |
that they ought to be building more than one new runway. | 0:11:40 | 0:11:43 | |
Sure. | 0:11:43 | 0:11:43 | |
All the noises we get and I should say we are recording this interview | 0:11:43 | 0:11:47 | |
before the latest government statement on this, but all | 0:11:47 | 0:11:49 | |
the noises we get is that they favour going ahead | 0:11:49 | 0:11:52 | |
with a third runway at Heathrow. | 0:11:52 | 0:11:54 | |
If that's the decision, what is your view of it? | 0:11:54 | 0:11:56 | |
Well, firstly, we are recording this just after they announced | 0:11:56 | 0:11:59 | |
that they are going to dither and fudge for at least another 12 | 0:11:59 | 0:12:03 | |
months, which is a shame. | 0:12:03 | 0:12:04 | |
They call it necessary consultation. | 0:12:04 | 0:12:05 | |
But the bottom line is... | 0:12:05 | 0:12:07 | |
They've been consulting on this thing for 15 years. | 0:12:07 | 0:12:09 | |
They keep kicking the can down the road. | 0:12:09 | 0:12:11 | |
The bottom line is one runway in the south-east is not sufficient. | 0:12:11 | 0:12:15 | |
Even if you approve Heathrow runway three, it won't be delivered | 0:12:15 | 0:12:18 | |
for another ten years. | 0:12:18 | 0:12:19 | |
It would be fall before it's even completed, and that assumes | 0:12:19 | 0:12:22 | |
you can move the M25, or tunnel under the M25. | 0:12:22 | 0:12:24 | |
The way to address this, and the UK is particularly bad | 0:12:24 | 0:12:27 | |
at dealing with these big infrastructure projects, | 0:12:27 | 0:12:29 | |
whether it is wrong ways or HS2, is to actually let | 0:12:29 | 0:12:32 | |
the market deliver. | 0:12:32 | 0:12:33 | |
You have three competing airports in London. | 0:12:33 | 0:12:35 | |
Heathrow, Gatwick and Stansted. | 0:12:35 | 0:12:36 | |
Pretty good road infrastructure, pretty good services there. | 0:12:36 | 0:12:38 | |
Allow each airport to build another runway. | 0:12:38 | 0:12:40 | |
I fail to understand what the UK Government is doing in the middle | 0:12:40 | 0:12:44 | |
of the decision on providing infrastructure. | 0:12:44 | 0:12:45 | |
Let the three airports provide their own runways, | 0:12:45 | 0:12:47 | |
if they want to build another runway. | 0:12:47 | 0:12:49 | |
The only way to solve this problem for the long-term in the UK | 0:12:49 | 0:12:53 | |
is to not permit one but actually to authorise three additional | 0:12:53 | 0:12:56 | |
runways in the south-east, while at Heathrow, one at Gatwick, | 0:12:56 | 0:12:59 | |
one at Stansted, because it is only by providing that competing | 0:12:59 | 0:13:02 | |
development you'll keep the cost of that runway infrastructure down. | 0:13:02 | 0:13:13 | |
You have always, as long as I've been talking to you, | 0:13:13 | 0:13:16 | |
had these massive and ambitious expansion plans for Ryanair. | 0:13:16 | 0:13:18 | |
You once said, in 30 years' time I hope Ryanair won't be carrying 100 | 0:13:18 | 0:13:22 | |
plus million passengers, I hope we will be doing | 0:13:22 | 0:13:24 | |
ten times that. | 0:13:24 | 0:13:25 | |
Which logic would suggest would be 1 billion passengers a year. | 0:13:25 | 0:13:30 | |
It must have been a very fine bottle of wine! | 0:13:30 | 0:13:33 | |
When our you going to realise that actually just constant expansion, | 0:13:33 | 0:13:36 | |
constant growth, cannot be maintained? | 0:13:36 | 0:13:38 | |
Yes, you're right, over the longer term, but certainly we have a plan | 0:13:38 | 0:13:41 | |
and we have aircraft orders in place now to grow to 180 million | 0:13:41 | 0:13:45 | |
passengers over the next eight years. | 0:13:45 | 0:13:48 | |
And Ryanair will carry on... | 0:13:48 | 0:13:49 | |
Is there a part of view that's actually beginning to regret some | 0:13:49 | 0:13:53 | |
of that ambitious, 10-year plan? | 0:13:53 | 0:13:54 | |
Do you really need all those aircraft? | 0:13:54 | 0:13:56 | |
Yes. | 0:13:56 | 0:13:56 | |
Because the prices we're charging... | 0:13:56 | 0:13:57 | |
Demand for Ryanair services all across Europe, in the UK, | 0:13:57 | 0:14:00 | |
in Ireland, all across Europe, has never been higher. | 0:14:00 | 0:14:02 | |
The message hasn't changed, that's clear, but, actually... | 0:14:02 | 0:14:05 | |
Prices have. | 0:14:05 | 0:14:05 | |
They have come down. | 0:14:05 | 0:14:11 | |
I will tell you what else has changed, and you would acknowledge | 0:14:11 | 0:14:15 | |
it, I guess, your tone. | 0:14:15 | 0:14:16 | |
You had to change the way you approach to the customer | 0:14:16 | 0:14:19 | |
because you used to be proud of being, well, | 0:14:19 | 0:14:21 | |
let's say - you said it yourself - cheap and nasty. | 0:14:21 | 0:14:24 | |
And you said, we've got to change and be cheap and cheerful. | 0:14:24 | 0:14:28 | |
How hard is it for you to be cheap and cheerful at the same time? | 0:14:28 | 0:14:32 | |
I think it's been a learning process. | 0:14:32 | 0:14:34 | |
I think that the last 15 or 20 years in Ryanair, | 0:14:34 | 0:14:37 | |
we were obsessed with having the lowest costs, and it almost | 0:14:37 | 0:14:40 | |
didn't matter how you treated the passengers as long | 0:14:40 | 0:14:42 | |
as it was cheap.. | 0:14:42 | 0:14:43 | |
Absolutely. | 0:14:43 | 0:14:43 | |
And we passengers felt it every time we got anywhere near your airline. | 0:14:43 | 0:14:47 | |
True. | 0:14:47 | 0:14:47 | |
Except the passenger numbers kept rising. | 0:14:47 | 0:14:49 | |
I think we should have rear lies to earlier than we did, | 0:14:49 | 0:14:55 | |
-- I think we should have realised earlier than we did, | 0:14:55 | 0:14:58 | |
actually passengers want a bit more service. | 0:14:58 | 0:15:00 | |
They are not... | 0:15:00 | 0:15:01 | |
They want more than just the basic safe on-time flights. | 0:15:01 | 0:15:03 | |
We should have given allocated seating, we should be nicer | 0:15:03 | 0:15:06 | |
when problems arise. | 0:15:06 | 0:15:08 | |
We should address some of the passengers' concerns. | 0:15:08 | 0:15:10 | |
And we are working very hard to do that. | 0:15:10 | 0:15:13 | |
It's interesting that you say, given the Brexit climate | 0:15:13 | 0:15:15 | |
and the uncertainty in the UK, we are going to pivot much | 0:15:15 | 0:15:18 | |
more our European-wide operations - that's where our expansion lies | 0:15:18 | 0:15:21 | |
and where our future lies. | 0:15:21 | 0:15:23 | |
The trouble is, the way you run your airline runs counter | 0:15:23 | 0:15:26 | |
to so many of the sort of social and economic policies | 0:15:26 | 0:15:28 | |
and regulations that are in place in key European markets for you. | 0:15:28 | 0:15:32 | |
You are being taken to court in France. | 0:15:32 | 0:15:34 | |
In fact, you lost a big court case in France and you are appealing it. | 0:15:34 | 0:15:38 | |
We lost the local case. | 0:15:38 | 0:15:39 | |
You are in huge trouble with the German tax authorities, | 0:15:39 | 0:15:42 | |
because of the way you claim the pilots working for you are | 0:15:42 | 0:15:45 | |
self-employed and the German authorities say they are not. | 0:15:45 | 0:15:48 | |
You've got a problem that your values are not | 0:15:48 | 0:15:50 | |
European values. | 0:15:50 | 0:15:51 | |
Not true. | 0:15:51 | 0:15:51 | |
Firstly, we are the fastest-growing airline in Europe. | 0:15:51 | 0:15:54 | |
What's not true about what I just said? | 0:15:54 | 0:15:56 | |
We are the fastest-growing airline in Europe, so last year we carried | 0:15:56 | 0:15:59 | |
106 million passengers, this year 119 million passengers. | 0:15:59 | 0:16:02 | |
So the consumers of Europe supporters. | 0:16:02 | 0:16:03 | |
Let me deal with a couple of issues. | 0:16:03 | 0:16:05 | |
We are being attacked by the French government over employment of pilots | 0:16:05 | 0:16:09 | |
and cabin crew in France. | 0:16:09 | 0:16:10 | |
We don't employ any pilots or cabin crew in France. | 0:16:10 | 0:16:13 | |
All of our pilots, all of our cabin crew were Irish, employed on Irish | 0:16:13 | 0:16:17 | |
contracts, flying Irish aircraft. | 0:16:17 | 0:16:19 | |
And the French courts believe that they are fundamentally | 0:16:19 | 0:16:21 | |
working in France. | 0:16:21 | 0:16:27 | |
And yet they are not. | 0:16:27 | 0:16:30 | |
The way you arrange it is unacceptable. | 0:16:30 | 0:16:32 | |
There is no evidence to support that. | 0:16:32 | 0:16:33 | |
The evidence is that the courts have decided against you. | 0:16:33 | 0:16:41 | |
The local French court in Aix-en-Provence, | 0:16:41 | 0:16:43 | |
which we will be appealing. | 0:16:43 | 0:16:44 | |
The European Commission supports our stance, | 0:16:44 | 0:16:46 | |
as does the Irish government, which requires us as an Irish | 0:16:46 | 0:16:49 | |
airline that all of our employees flying on Irish registered aircraft, | 0:16:49 | 0:16:52 | |
which are legally defined as Ireland, must pay | 0:16:52 | 0:16:54 | |
their taxes in Ireland. | 0:16:54 | 0:16:55 | |
The German case is interesting too. | 0:16:55 | 0:16:57 | |
The German cases have already said that Ryanair is not involved | 0:16:57 | 0:17:00 | |
in the German cases. | 0:17:00 | 0:17:01 | |
There are a number of pilots who are employed... | 0:17:01 | 0:17:03 | |
Who do they fly for? | 0:17:03 | 0:17:05 | |
Who are employed by Ryanair. | 0:17:05 | 0:17:06 | |
Thank you. | 0:17:06 | 0:17:06 | |
Who have paid their taxes in Ireland, sought a refund of taxes | 0:17:06 | 0:17:10 | |
in Ireland, because they were resident in Germany, | 0:17:10 | 0:17:12 | |
and then didn't pay their taxes in Germany. | 0:17:12 | 0:17:14 | |
The Germans have looked at the working conditions... | 0:17:14 | 0:17:16 | |
We are cooperating with the German authorities who have publicly | 0:17:16 | 0:17:19 | |
confirmed that Ryanair is not the subject of these investigations. | 0:17:19 | 0:17:22 | |
We are fully tax compliant in every country in Europe, | 0:17:22 | 0:17:24 | |
but there is a dispute in France. | 0:17:24 | 0:17:26 | |
Yes. | 0:17:26 | 0:17:27 | |
But these pilots in Germany are claiming the conditions | 0:17:27 | 0:17:29 | |
they work under our actually dangerous. | 0:17:29 | 0:17:31 | |
They've talked about the prevalence of pilots and copilots | 0:17:31 | 0:17:33 | |
under your working conditions who doze off mid-flight | 0:17:33 | 0:17:35 | |
as well as make increased errors as a result of fatigue... | 0:17:35 | 0:17:38 | |
Untrue. | 0:17:38 | 0:17:38 | |
..Because of the contract you impose upon them. | 0:17:38 | 0:17:41 | |
Those are false claims made by German pilots' unions. | 0:17:41 | 0:17:43 | |
The contracts we impose upon our Ryanair pilots, | 0:17:43 | 0:17:45 | |
under which, by the way, by law in Europe you cannot fly more | 0:17:45 | 0:17:49 | |
than 900 hours in the year, which is an average of 18 hours | 0:17:49 | 0:17:52 | |
a week, for which you get paid up to 150,000 euros a year - | 0:17:52 | 0:17:56 | |
which is why we have a waiting list of over 3000 qualified pilots | 0:17:56 | 0:18:00 | |
who want to join and fly with Ryanair. | 0:18:00 | 0:18:02 | |
Now, in Germany, you have the German pilots' unions, none of whom have | 0:18:02 | 0:18:05 | |
members in Ryanair... | 0:18:06 | 0:18:06 | |
Who would say, and I am quoting them directly, | 0:18:06 | 0:18:09 | |
these contracts throw pilots working conditions back into the 19th | 0:18:09 | 0:18:11 | |
century and play no part in our society today. | 0:18:11 | 0:18:14 | |
It just comes to this point. | 0:18:14 | 0:18:15 | |
You can say there's a justification for it, I'm just saying to you... | 0:18:15 | 0:18:19 | |
I didn't say it was a justification for it. | 0:18:19 | 0:18:22 | |
I said we employ more than 3000 pilots. | 0:18:22 | 0:18:24 | |
There is a waiting list of pilots who want to join Ryanair. | 0:18:24 | 0:18:27 | |
Before we end, I want to broaden the horizon from your business | 0:18:27 | 0:18:30 | |
and the way you operate in Europe to a bigger thought about Ireland. | 0:18:30 | 0:18:34 | |
Now, you are one of Ireland's richest, most successful | 0:18:34 | 0:18:36 | |
businessmen. | 0:18:36 | 0:18:37 | |
You're a sort of poster boy for Irish economic success over | 0:18:37 | 0:18:39 | |
the last generation. | 0:18:39 | 0:18:40 | |
You are. | 0:18:40 | 0:18:41 | |
You can laugh, but you are. | 0:18:41 | 0:18:42 | |
But, right now... | 0:18:42 | 0:18:43 | |
And much hated here in Ireland, hut nevertheless... | 0:18:43 | 0:18:47 | |
Oh, I know that too, believe me. | 0:18:47 | 0:18:48 | |
An Irish former Prime Minister said just the other day that, | 0:18:48 | 0:18:52 | |
in his opinion, the fallout from Brexit - and as we have | 0:18:52 | 0:18:55 | |
discussed, it hasn't happened yet, but it is going to happen - | 0:18:55 | 0:18:58 | |
represents the biggest challenge to Ireland and the whole Irish | 0:18:58 | 0:19:01 | |
economy in 50 years. | 0:19:01 | 0:19:02 | |
Do you think he is right? | 0:19:02 | 0:19:04 | |
No, I think we worry overly about the impact of Brexiteer. | 0:19:04 | 0:19:07 | |
Look, we're longer tied our currency to sterling, but it's clear the UK | 0:19:07 | 0:19:10 | |
is one of Ireland's biggest trading partners. | 0:19:10 | 0:19:14 | |
I think the real serious issue's over the border between the Republic | 0:19:14 | 0:19:17 | |
and the North of Ireland. | 0:19:17 | 0:19:19 | |
And I worry about the imposition of a hard border, which I think | 0:19:19 | 0:19:22 | |
is inevitable. | 0:19:22 | 0:19:23 | |
Do you? | 0:19:23 | 0:19:23 | |
Oh, yeah. | 0:19:23 | 0:19:24 | |
One idea being floated in London is that somehow the Irish | 0:19:24 | 0:19:27 | |
authorities will take on board the border duties that one might | 0:19:27 | 0:19:30 | |
have seen at a hard border with Northern Ireland and actually, | 0:19:30 | 0:19:34 | |
for example, entry point in Dublin airport will be policed along | 0:19:34 | 0:19:37 | |
the lines and the wishes of the British Government. | 0:19:37 | 0:19:40 | |
But you see there's lots of this nonsense being talked | 0:19:40 | 0:19:45 | |
about in London, where they are essentially | 0:19:45 | 0:19:46 | |
talking to themselves. | 0:19:46 | 0:19:53 | |
I think it's going to be very difficult when you have | 0:19:53 | 0:19:55 | |
Boris Johnson and David Davis and Liam Fox go to Europe, | 0:19:55 | 0:19:59 | |
file their Article 50 notification and are then told, | 0:19:59 | 0:20:01 | |
you can have the single market, in which case you obey free movement | 0:20:01 | 0:20:04 | |
of people, or out. | 0:20:05 | 0:20:06 | |
And if it's out, I think there will be a hard border imposed. | 0:20:06 | 0:20:09 | |
What will that do for the Republic of Ireland? | 0:20:09 | 0:20:12 | |
The Republic of Ireland, we will adapt as we have always done | 0:20:12 | 0:20:15 | |
over the years. | 0:20:15 | 0:20:16 | |
We will continue to trade successfully with the UK, | 0:20:16 | 0:20:19 | |
although it would be a much more difficult trading environment, | 0:20:19 | 0:20:21 | |
and we will continue to trade successfully with Europe. | 0:20:21 | 0:20:24 | |
We will adapt and we will find a way round. | 0:20:24 | 0:20:26 | |
But there is no doubt in my mind that the UK economy will suffer | 0:20:26 | 0:20:30 | |
a very deep and prolonged recession if they move out | 0:20:30 | 0:20:33 | |
of the single market. | 0:20:33 | 0:20:34 | |
I think Enda Kenny, the Taoiseach, the Prime Minister here, | 0:20:34 | 0:20:37 | |
believes that actually the people who suffer the most might be | 0:20:37 | 0:20:40 | |
here in the Republic. | 0:20:40 | 0:20:41 | |
I mean, he's talking about convening... | 0:20:41 | 0:20:42 | |
I think he's calling it a civic dialogue of business leaders, | 0:20:42 | 0:20:46 | |
politicians, for early November. | 0:20:46 | 0:20:47 | |
As I said... | 0:20:47 | 0:20:47 | |
You roll your eyes. | 0:20:47 | 0:20:48 | |
Are you not interested in participating? | 0:20:48 | 0:21:07 | |
Talking shops set up by politicians to talk more about these things | 0:21:07 | 0:21:10 | |
are a complete and utter waste of time. | 0:21:10 | 0:21:12 | |
Like most business people, I just get on and deal with it - | 0:21:12 | 0:21:15 | |
whatever the consequences of Brexit, we'll deal with. | 0:21:15 | 0:21:17 | |
Ryanair will pivot some growth away from the UK, | 0:21:17 | 0:21:20 | |
but we'll continue to grow strongly. | 0:21:20 | 0:21:21 | |
I do worry though, and it is one of the reasons I was critical | 0:21:21 | 0:21:25 | |
of the Irish government response to the EU Apple tax ruling, | 0:21:25 | 0:21:28 | |
here you have the European Commission. | 0:21:28 | 0:21:30 | |
We have sovereign - we are a sovereign state. | 0:21:30 | 0:21:32 | |
We have autonomy over our tax decisions, so if the Irish decide | 0:21:32 | 0:21:36 | |
to tax Apple at 12.5%, they are free to do so. | 0:21:36 | 0:21:39 | |
You can't have the European Union, though, ten years after the event, | 0:21:39 | 0:21:42 | |
coming along saying, oh, no, we think that was illegal state aid. | 0:21:42 | 0:21:45 | |
The point I've made is, why haven't they gone to the UK | 0:21:45 | 0:21:48 | |
and told them, listen, we don't like the res non-doms | 0:21:48 | 0:21:51 | |
in London - we think you should be taxing all the Russian oligarchs. | 0:21:51 | 0:21:55 | |
They wouldn't dream of doing that. | 0:21:55 | 0:21:56 | |
So this is an example where the European Commission | 0:21:56 | 0:21:59 | |
is trying to bully Ireland and Ireland needs to do more. | 0:21:59 | 0:22:02 | |
Rather than just appealed the decision, we need to tell | 0:22:02 | 0:22:04 | |
the European Union to politely foxtrot Oscar because that's | 0:22:04 | 0:22:07 | |
the only language they understand. | 0:22:07 | 0:22:08 | |
It's the only language you seem to be able to use... | 0:22:08 | 0:22:11 | |
Well that's a bit unfair, but nevertheless. | 0:22:11 | 0:22:13 | |
When the European Union tells Ireland in a Brexit scenario, | 0:22:13 | 0:22:16 | |
you must put up walls around the North of Ireland, | 0:22:16 | 0:22:19 | |
you must have a hard border, Ireland needs to have a much more | 0:22:19 | 0:22:22 | |
robust response with the European Commission. | 0:22:22 | 0:22:24 | |
It is not in Ireland's interests and we are not going to impose some | 0:22:24 | 0:22:27 | |
hard border between the North and the Republic of Ireland. | 0:22:27 | 0:22:30 | |
And if the European Commission doesn't like it, they can | 0:22:30 | 0:22:33 | |
go to hell. | 0:22:33 | 0:22:34 | |
Well, you're not mincing your words, but to take that thought | 0:22:34 | 0:22:40 | |
one stage further. but to take that thought | 0:22:40 | 0:22:41 | |
Enda Kenny said recently, Brexit negotiators should be | 0:22:41 | 0:22:43 | |
prepared for a prospect of a referendum on uniting Ireland, | 0:22:43 | 0:22:46 | |
ie, the truth is a majority of the people of Northern Ireland | 0:22:46 | 0:22:49 | |
actually voted to remain. | 0:22:49 | 0:22:50 | |
Do you, as an Irishman, think there is any possibility | 0:22:50 | 0:22:53 | |
that this whole sort of Brexit uncertainty could, | 0:22:53 | 0:22:55 | |
in the long run, be the harbinger of a debate about uniting Ireland? | 0:22:55 | 0:22:58 | |
Look, I think that's a very sensitive subject. | 0:22:58 | 0:23:00 | |
Of course it is, but what do you think? | 0:23:00 | 0:23:03 | |
We have peace in Northern Ireland for the last ten years, | 0:23:03 | 0:23:06 | |
which is a phenomenal achievement on all sides. | 0:23:06 | 0:23:08 | |
I don't think it is appropriate for somebody in the Republic to be | 0:23:08 | 0:23:12 | |
going, we want a united Ireland. | 0:23:12 | 0:23:13 | |
We want peace in Northern Ireland. | 0:23:13 | 0:23:15 | |
This isn't your first appearance on HARDtalk. | 0:23:15 | 0:23:17 | |
In 2009, you said this, "I think there's going to be | 0:23:17 | 0:23:20 | |
a certain time in the development of Ryanair where it is appropriate | 0:23:20 | 0:23:23 | |
to take me out and replace me with somebody else, and I think that | 0:23:23 | 0:23:27 | |
may be in the next two or three years." | 0:23:27 | 0:23:29 | |
You said that in 2009. | 0:23:29 | 0:23:31 | |
Yeah. | 0:23:31 | 0:23:31 | |
Well, you're still here. | 0:23:31 | 0:23:32 | |
Just goes to show how bad I am at predicting the future! | 0:23:32 | 0:23:35 | |
So when are you going to take yourself out? | 0:23:35 | 0:23:38 | |
I mean, look we have a plan for the next five years to grow | 0:23:38 | 0:23:42 | |
to 180 million passengers, we have very exciting developments | 0:23:42 | 0:23:44 | |
in Ryanair labs, in the digital platform, and it's a very exciting | 0:23:44 | 0:23:47 | |
time in this industry. | 0:23:47 | 0:23:48 | |
So I've signed up for another four years to take me too, | 0:23:48 | 0:23:52 | |
I think, the end of 2018...2019. | 0:23:52 | 0:23:53 | |
And I think we - I and the board - will revisit it at that stage, | 0:23:53 | 0:23:58 | |
and, if the board is happy with the way I am performing, | 0:23:58 | 0:24:01 | |
then who knows, they will either ask me to leave or I can stay on. | 0:24:01 | 0:24:05 | |
So you will be the guy who has to cope with what ever actual Brexit | 0:24:05 | 0:24:09 | |
brings to Ryanair? | 0:24:09 | 0:24:10 | |
I hope so, but I am fairly sure what it will bring will be lower | 0:24:10 | 0:24:14 | |
fares and many more millions of customers. | 0:24:14 | 0:24:16 | |
Michael O'Leary, I am going to stop you right there before | 0:24:16 | 0:24:19 | |
the advertising gets really unbearable. | 0:24:19 | 0:24:20 | |
Thank you, Stephen. | 0:24:20 | 0:24:21 | |
Thanks for being on HARDtalk. | 0:24:21 | 0:24:22 | |
Thank you very much. | 0:24:22 | 0:24:23 | |
A great pleasure. | 0:24:23 | 0:24:24 |