01/09/2014 Inside Out East Midlands

Hello.

How safe is your credit card?

Tonight we are on the trail of the fraudsters out to get

their hands on your cash.

I'd like to ask you a couple of questions actually about your

involvement in a chip and pin fraud.

We track down the man who wants to clone your card.

Are you making a lot of money out of it?

I actually feel sick right now.

Sally's sugar rush but can she quit the white stuff?

People are losing limbs through diabetes.

And Des Coleman sets the bush craft world on fire.

Ow!

The stories that matter closer to home.

This is Inside Out East Midlands.

First tonight, credit card fraud.

When chip and pin machines replaced our signature in shops, we were

promised they would help to protect us but an Inside Out investigation

has discovered that criminal gangs are using specially`adapted machines

to steal our bank details and then our cash.

For the last nine months, we've been working undercover to gain access to

a fraudster with global connections.

And tonight, in Jonathan Gibson's exclusive report, we confront him.

It's Friday night and for most of us the weekend has started.

Me included.

A few drinks and some food out.

And, if like me you've never got cash, a card comes in handy.

For ten years now, we've all been using these.

Chip and pin machines.

And the place I've come for dinner is no different.

Remember when we used to sign for things in shops?

The banks told us chip and pin would be much safer.

Well, try telling Leila from Nottingham that.

She found out her card had been cloned when she was made to leave

her shopping at the checkout.

I just thought I have got money in there and I just didn't know why

it was being declined.

I couldn't understand it.

My card was obviously cloned.

Really horrible, the thought that somebody else can access your money

through your chip and pin card.

The bank gave Leila her money back.

But a quick look online shows there are many more victims.

That's the thing with the Internet, there are the good people

on there like innocent victims and then there are the bad.

I'm talking to a man who knows all about stolen numbers.

Because he steals them and he's looking for a new partner.

Why not?

Funnily enough, I haven't mentioned I'm a journalist.

He thinks I own a restaurant with card`paying

customers but I need to gain his trust and that's taking months.

But one day he tells me of parcels in the post.

It's a chip and pin machine.

I've already spent months gaining this criminal's confidence but he

still doesn't trust me completely.

He's finally agreed to chat but is banking on staying anonymous

over the Internet.

We will see about that.

COMPUTER VOICE:

Press F1 then one.

He tells me the machine he sent me remembers people's card numbers.

Once you swipe it, the data has already been saved

from the first swipe.

Then enter the pin, the pin is stored

and now all the data is there.

That's everything he needs to steal people's cash.

Do it how the restaurant's receipt looks cos it's fully customisable.

He's told me to put this error message on the bottom

of the receipt so my customers will think the machine is not working.

That is so I can swap it for my normal one to take

their real payment.

What I now need to work out is a way of putting that to the test.

And I think I've found the answer.

Pay`as`you`go debit cards.

They are a bit like mobile phone top`ups.

You can only spend what you put on them.

I have bought 20 to try out.

I need him to think they belong to my customers but will it work?

He has told me I will need to download the data using some

cables he sent me in the post.

Can you just plug that into your laptop?

A couple more connections and we are ready to rock.

Is it downloading?

Yes, it's receiving stuff.

Yeah, OK, when it's done downloading, just send me that file.

That's how you download.

Look at this, he just e`mailed me through

the rest of the card numbers.

And the pins that go with them.

These cards here.

In a couple of minutes, he's got everything he needs to make exact

copies of all these cards, which he can then use in cashpoints.

And he says he's done that already time and time again.

What will the banks think?

I think the encouraging thing is that these frauds are very rare.

We've only seen one recent instance of it and we are seeing convictions

in the Old Bailey in respect of that at the moment.

We know the existing advice to consumers is to protect your pin.

With something like that there's no point because it's the device

itself which takes the pin number.

The first reassurance to give everybody when it comes to this type

of fraud, which is a very rare type of crime, is that even if you are

the victim of it, you will receive a full refund of all of your losses,

but with this type of fraud, in common with other ones as well,

we always advise consumers to check their statements.

I'm about to do just that.

As all the pay`as`you`go debit cards are in my name it also means I can

check what's happening to them.

Take these two for example.

They've never left my wallet but according to

the transaction history they've been emptied of cash in the Philippines.

So either he's stealing my money or someone he knows is.

But he has also sent me a second machine so

at least he's not suspicious.

But who is he?

He is taking cash out in the Philippines

but the machines came from Britain.

I've also sent money to Canada for the cables he is posted.

I'm not sure that's really helped.

He could be on either side of the world.

OK, time to change tactics.

How about I tell him I've broken the machine.

I'm hoping he will ask me to send it for repair.

And if he trusts me enough, he might meet give me an address.

It might not be his, of course.

Bingo.

He's taken the bait, telling me to send it to

Marcus Montague in Canada.

He's the guy I paid for the cables but this is one

parcel I plan to deliver by hand.

Bags packed, passports checked.

Let's go find him.

Toronto, Canada.

I'm heading out of town 25 miles along the freeway to Pickering.

Is the guy that we've been given the address for the guy that's been

on Skype that we've been talking to for months now?

But there's only one way to be sure and that means me playing postie.

Yes, we're happy to help at TRN Couriers.

OK, so the accent needs work but I'm hoping uniform will shine.

We put a tracker inside the machine and I'm wearing a secret camera.

Right, mate.

Yes, it's Marcus Montague and he signed

our fake delivery note to prove it.

So it's time to confront him.

Don't hit him.

Courier delivery.

Stay back.

Montague, I got a delivery for you, mate.

Delivery for you.

No, I can't accept if I don't know about it.

OK.

It's time to come clean.

Actually, I'm from the BBC.

BBC television in the UK.

I'd like to ask you a couple of questions about your involvement

in a chip and pin fraud.

Chip and pin fraud.

Do you know about it?

No.

I think you do.

We have been sending deliveries to your address

and you have been taking them.

No, I haven't.

Don't go away, mate.

We're asking you a few questions.

Don't run us over.

I don't know what's going on here.

What's your involvement with chip and pin fraud?

Who are you actually involved with then?

Tell me.

Who are you actually working with?

Are you making a lot of money out of it?

Well, not many answers.

Raised a few more questions perhaps.

Whatever the case, he wasn't very keen to hang around, was he?

I think that's probably the last we'll see of him.

At least for now.

Can I have couple of pounds of plums and some apples as well.

Back home and still on the market for answers but

VeriFone which makes the machines doesn't want to be interviewed.

I wanted to show them our evidence.

It decided on a statement.

VeriFone says the fraud is not a result of tampering with VeriFone

devices.

And requires the collusion of two criminals.

The company says it takes the security

of consumer data very seriously.

It works with authorities to uncover fraud

and its machines are not to blame.

Put your pin in, please, mate.

You know what, mate, I think I'll leave it.

Now, it's been called the new tobacco, even a poison.

It's this stuff, sugar.

And we're eating far too much of it.

In fact, some experts say we're already paying with our health.

So how hard it could be to live on a virtually sugarfree diet from month?

BBC Derby's Sally Pepper thinks she's pretty healthy.

Could she do it?

# sweets for my sweet, sugar for my honey,

# your sugar kiss thrills me so.

ANNOUNCER:

Sally Pepper on BBC Radio Derby.

Good morning.

It's Monday morning.

I've had a fabulous weekend which has consisted mainly

of stuffing my face with some delicious foodie treats.

Because of midday today, I'm going virtually sugar`free

for the next four weeks.

I know, why did I sign up for that?

Well, because before too long, we could all face a sugar challenge.

With worries that too much sugar is fuelling obesity,

heart problems and diabetes, the Government is considering slashing

the recommended daily intake of sugar from 12 teaspoons to six.

The office seems divided on my chances of meeting this challenge.

Sally can not bear to lose.

She can't lose an argument with me, she can't lose a challenge

from the team.

Good luck.

Seriously.

Are you going to join me?

No.

Not only is the office going to be watching me, but doctors

at the Royal Derby Hospital will be monitoring my progress too.

Here they know all about the problems of excess sugar.

Recent evidence has suggested that the increased intake

of refined sugar is responsible for the increased prevalence of diabetes

and diabetes is a major killer.

After a few tests, I'm given the all clear to start the diet.

Was that painful?

A little sharp.

It's all right.

I'm not looking, though.

Just over 40 minutes to go.

Time for some last`minute indulgence.

Here at Radio Derby we have something called the table of love.

A desk crammed with sugary treats.

Today, they have gone overboard.

There's loads on here.

Look at this.

I feel sick.

I actually feel sick right now.

I said it started at midday and that's it.

Here we are, 12:03.

For the next four weeks, I have very little sugar I can consume each day.

# Sugar in the morning, sugar in the evening, sugar at supper time #.

After just a few days on the diet, I've already discovered two rascals

within my own family who seem determined to scupper my chances.

Look how difficult this is going to be.

I've got these two boys who will be stuffing their faces with sweets,

cakes and chocolates and biscuits and ice cream and mummy is not

allowed anything for four weeks?

You can have this.

Day five.

I'm getting grumpy.

I'm fed up of thinking about what I can and can't eat.

It's the hidden sugars in packets, sauces, ready meals and drinks that

could really trip me up.

Look at this cola.

A 750 mil cola.

You're talking 13 teaspoons of sugar.

When you look at your 25 grams you are supposed to

have, that's over half the amount of sugar n the glass.

I think we'll get rid of that.

Switch to water but avoid that flavoured stuff.

They look so innocent, just touch of lime, and yet lurking in that

one bottle is ten teaspoons of sugar and yet making a simple swap to

just water from the tap, adding your own juice of lemon and lime, you get

a nice extra zing but no sugar.

The food and drink industry say they are listening.

The sugar that is present in products is there for a reason.

And where it is possible to reduce sugar with a calorie reduction as

part of the process, companies have already taken these steps and will

continue to go down this route.

The industry absolutely on the back foot about sugar.

Sugar, the science is solid.

Public opinion is solid.

Sugar alone contributes 10 or even 20% of calories that

people consume in a day.

And to halve that amount would actually reverse

the obesity epidemic.

Well, mostly I'm doing well but everyone has bad days

and word seems to have got around.

There is this very vicious rumour that a pizza might have

been illegally consumed.

I can't resist.

I've done a run, I've earned it.

I'm going to eat it and I don't care how much sugar is in there.

There is four teaspoons of sugar in a pizza.

Oops!

Halfway through the challenge and it's back to the hospital.

I've got a few questions for the doctors.

I'm getting real need and pangs for chocolate that actually I

wasn't getting before.

Is that normal?

It's sugar craving.

That's well`recognised when people stop eating sugar for a bit.

But hopefully, that will resolve.

I'm doing this for four weeks as my challenge, but there is a serious

message behind this, isn't there?

That's right.

Diabetes is on the rise.

For these diabetic patients, all on strict diets, I discovered

there's a lot at stake.

Your sight could go.

You could lose your feet, your legs.

Everything.

People are losing limbs through diabetes and again,

that's the fear that you have.

So cake is your nemesis?

I love cake.

Which would have lots of sugar in it.

Which has a lot of sugar in.

Yes, the dried fruit.

I only have a little slice at weekends.

Back home, I'm getting pretty good at ditching all those takeaways

and packet meals.

And there we have it.

Seared salmon on a bed of sweet potato mash.

And home`made ratatouille.

It took just 20 minutes and if we just try it...

Pretty delicious even if I do say so myself.

And virtually sugar`free.

I am so excited.

This is my final evening.

Tomorrow the sugar challenge ends.

Honestly, my stomach is rumbling in anticipation.

I think it was harder for us than it was for Sally to be honest.

She's a little bit tetchy a couple of times to the point that

I was trying to feed her sugar.

Yay!

It's midday!

I'm done.

Bring the chocolate in.

No, I'm not sharing.

They are all for me.

So good.

I thought I was going to need one of these the other day

after bingeing once the sugar`free diet had finished,

I didn't sleep well that night.

I had a terrible headache.

I feel much better now and I'm here to get the final results.

And they are pretty amazing.

Overall, the cholesterol profile has improved over the past four weeks.

Are you surprised by these changes in such a short amount of time?

I was a bit surprised because four weeks is

a short time and you generally lead a healthy life as well.

But that's good.

# Sugar mama, sugar mama, sugar mamma, please come back to me #.

So if I was to continue this challenge, in 12 months I would have

cut out the equivalent of this amount of sugar.

Quite staggering really.

I do feel really quite healthy so I'm quite tempted to carry on.

Mind you, one cake wouldn't hurt, would it?

Oh my God, that's so big.

Looks like Sally's got her taste back for sugar quite nicely there.

Finally tonight, living off the land, sleeping under

the stars, cooking on an open fire.

Perhaps doesn't sound like everyone's idea

of weekend fun but apparently wilderness training is all

the rage here in the East Midlands.

So how will city slicker Des Coleman cope without his home comforts?

I've been told that this weekend is all about experiencing

the great outdoors so, like a boy scout, I'm going to be prepared so

I've come here to get kitted out and I ain't leaving anything to chance.

This place in Nottingham is packed full of surplus army supplies

so it should have everything I need for a weekend in the wild.

What is a good thing to protect me from all of the bad weather and

all the bugs because I hate bugs?

OK, I can get you something like a mosquito net that will go over your

hat and it will tuck into your neck and that will keep the bugs off you.

It won't look great, but you're not going to get bit.

Not sure if I'm going to need this.

I think it's more bank robber than bush craft.

You're probably right there.

How's that?

Yeah, that's looking good.

Yeah?

Looking the part proper now.

Des is going to do really well.

We've kitted him out with everything he needs.

For the finishing touches, we've got some matches, a compass,

a hand warmer, a rain poncho.

If all else fails, we've even got him a survival blanket.

A little later, I'm visiting the UK's Bush Craft Show which is

on every year in Derbyshire.

But first, I'm heading to the Vale of Belvoir in Leicestershire.

I'm joining a group of southern city slickers who are paying good

money to rough it in the wild.

I'm meeting bush craft instructor Jason.

Jason, how are you doing?

Hello, Des, I didn't see coming with all the camouflage on there.

I feel a bit overdressed.

Welcome to the Belvoir Castle estate.

As you can see, we've already started.

We are shelter building this morning.

First priority for your survival, so I think we'd best crack on.

Sure.

So Jason, what I want to know is, what is bush craft?

Yeah, big question.

For me, it's about making yourself comfortable

in the great outdoors but doing it in a sustainable manner,

so that the resources are there for the future generations as well.

So what type of people want to take up bush craft courses?

We get all sorts.

We do school groups and we do stag dos and hen dos etc,

but the main thrust of the business is adults, individuals booking on.

People coming from the cities, maybe wanting to re`engage with

the natural world and reconnect.

I think the next thing you'll be telling me, Jason,

is you're going to want me to...

Hold on, it's not working...

Make some fire.

I wouldn't normally do this with ordinary clients, but Des is

a bit of a special one for us.

I'm going to go through his rucksack and make sure he's

getting a complete authentic bush craft experience.

Oh dear.

I think we can find a natural alternative for that one, I think.

Donation to the instructors' camp, I think.

Wonderful, thank you very much, Des.

He has stashed so much food in here.

Did he think that I wasn't going to feed him?

Well, it's pretty obvious he hasn't done

that much manual labour in the past but leave him with me for a couple

of hours and we will sort out.

Besides shelter building, woodland cooking is a big part

of the weekend.

I don't cook at all.

I'm not cooking your lunch.

No?

It's over to you.

It doesn't matter if you do leave the kidney in.

Cut gently through the skin, be careful where

your thumb is close to the blade.

Bush craft has really taken off in the East Midlands and now there's

a fair few companies offering a taste of our great outdoors.

And one of the real draws is spending a night under the stars.

Our shelter is very nearly ready.

I can see a lot of daylight at the moment.

When it's completed, though, how waterproof is it?

Depends on the thatching material but if you go about an arm's depth,

you will be totally waterproof.

Definitely everyone sleeps better on the second night in one

of these natural shelters.

Jonathan, what brings you down?

Basically, I work in an office for my sins.

Every now and again you have to come back outside,

reconnect with the outdoors.

I'm an outdoors person.

I sit at a desk all day.

I try to cycle to work but it's not quite enough

of the outdoors time so every now and again you have to come and build

a few shelters, listen to the birds, see what animals you find.

Just have a bit of me time.

I've left camp for a little bit and come over to rainy Derbyshire.

I'm at the UK's Bush Craft Show at Catton Hall.

This type of tourism has become big business across the East Midlands,

so if you're thinking of booking a wild weekend or simply

enjoying one of the many woodland workshops, this is the place to be.

Guys, I can tell by your accents you're not from around these parts.

That's right, we're from Belfast.

Have you come all the way from there just for this event?

That's right, we travelled through the night, lots of train delays

and everything but we made it here.

11 o'clock.

Does it surprise you that there are so many people

that love doing bush craft?

I think everyone, you know, from when you are a child, being in the

woods, getting sticks and that kind of tying things together building

a den from whatever you can find, I think it's an exciting things.

I don't think you ever lose that really as you get older.

Bush craft is all about living in harmony with nature.

It's not who's got the biggest knife and jumping

off mountains and the rest of it.

It's learning to live with your environment.

Back at camp, I'm about to get to grips with the most

important of all bush craft skills.

I take it, Jason, this is one of the reasons why

a lot of people come on the course?

Yeah, this is the quintessential bush craft skill

that everybody wants to learn.

And, let's face it, if you can make fire from nothing,

how amazing a feeling can be?

I can't wait to have a go.

Keep it steady.

Lean it against your leg.

That's better.

Don't force it.

Keep your back steady.

Just increase your speed ever so slightly.

Yes!

Slowly squeeze it together.

Ow!

There's not many people on the planet that have done that

and it's warm fire as well.

Well done.

You just scoffed some rabbit, haven't you?

I have scoffed some rabbit, yes.

What was that like?

It was delicious.

Thumper tasted good.

The nights are drawing in and it's getting cold.

Are you prepared?

Absolutely, it's the best bit.

What about the noises?

Last night there were quite a few noises.

Weren't you tempted to sneak into somebody else's tent?

I'm a big strapping man.

Can I come into yours then?

Oh!

When the daylight came, I felt a sense of empowerment.

I felt a sense of achievement.

I felt I had done it and a massive smile came over

my face and I am going to walk down the street with a swagger.

A bigger swagger than I've already got.

And one of the main things is being able to

build a shelter and make fire!

So, there we have it.

I have created my own shelter from scratch, made fire from rubbing

two sticks together, and cooked my own bread and wild trout.

It was a great experience and a very different way to spend the weekend.

I have drawn the line at washing in the wild.

I'm off home to have a nice hot bath.

I think he's earned it, don't you?

And that's it from Nottingham for this week.

Next Monday, the dangers of deer, but do we need a nationwide cull?

It is emotive and it is sad to have to shoot wild animals but what we're

trying to do is create balance.

Hello, I'm Ellie Crisell with your 90 Second Update.

The parents of seriously ill Ashya King are tonight in a Spanish

jail as they fight extradition.