13/02/2017 Inside Out East Midlands

How carefully do you look at your supermarket receipt?

After tonight's programme, you'll be looking that bit closer.

We've been undercover at Tesco investigating the special

offers which don't go through at the checkout.

There were obviously major problems with their control

of the special offers, which is very worrying.

Also tonight, the inventors who are cashing in on crowdfunding.

You put your baby out into the world and everybody seems

And we lift the lid on a remarkable film archive.

We said, did you realise what you've got here?

There were boxes and boxes of glass slides, negatives.

We are in Leicester to bring you the stories that

This is Inside Out for the East Midlands.

First tonight, when is a bargain not a bargain?

Jonathan Gibson has been investigating Tesco,

Britain's largest supermarket, where it turns out that some special

offers aren't always that special after all.

I am, I'm a sucker for a special offer.

Most of us are an Tesco knows it, that's why the shelves at Britain's

biggest supermarket are full of special offers, money off this,

We all take it for granted, that the price on the shelf

is the price we'll pay at the till, right?

But what if things don't add up when you get home

I've just bought a few bits at Tesco and I'm sure these products

But according to my receipt, I've paid full price.

I've paid 60% more than the deal on the shelf.

At another Tesco store, I spot two for ?2 on ice cream,

but at the till, it's the full price as well, so what's going on?

Martin works for Trading Standards and says the law

They must put a price on goods so you know what you're going to pay

and that price must be accurate so you don't get charged

more than you thought you were going to pay.

Sounds simple enough and with more than 3500 stores nationwide,

Tesco should be getting it right, but is it?

That's what I want to find out, so armed with my phone and secret

cameras, I want to see how many offers on the shelves don't go

through at the tills and here in Nottingham,

And that's the problem - multi-buy deals are being left

on the shelves after the tills have been told they have ended

and these offers ended almost two weeks ago,

but I'm caught out again in Leicester.

At this Tesco Metro store, it's an offer on cutlery that

doesn't go through and at another Leicester store, the shelf price

I started making a list of how many offers are wrong

in how many places, but is what's happening

in the East Midlands also happening across the country?

Because if it is, it's not just a problem for Tesco,

At this Tesco store in Liverpool, is smart one found on the shelf

At another store nearby, I'm left completely confused

by the offers on the shelf and what I'm charged

In fact, there is so much difference between the shelf price

and the receipt breaks I'm not even to bother going back and trying

If there are too many offers changing too frequently so that

store staff can't understand and comply with the changes,

then that is something Tesco head office needs to think about.

Doing something somebody should have done hours, days, weeks ago.

That's a serious message, but is everyone taking it seriously?

And as I head across the country, the same thing keeps happening

It doesn't seem terribly difficult or a long job just to walk around

the store assuming everybody knows what day it is, to go around

and take off anything that has had its day.

And it's not just shoppers left confused, but old and new promotions

The longer the offer has been wrong, the bigger the failure of diligence

In that case, he's not going to like what's coming up next.

At this store, the cashier checks the out-of-date label but doesn't

remove it and when I return the next day, neither does someone else.

A week later, I go back and it is still on display.

When I return a month later, still on the shelf.

The fourth worker finally removes it.

That is very bad, it's pretty basic that if one customer

has shown something wrong, then it is put right to stop other

But at 33 of the 50 stores I went to, the till price was more

than the shelf price, a whopping 66%.

If customer A has come back and complained and been refunded,

that doesn't mean there weren't 20 other customers who didn't spot it

There were obviously major problems with control of the special offers

and it's the special offers that bring customers in, make people

reach for more and perhaps spend a little bit more than they meant

to when they came into the store, so that is very, very worrying.

The company wouldn't provide anyone for interview,

but after reviewing our evidence, told this programme...

Following our investigation, Britain's biggest supermarket has

said it will be double checking the accuracy of every

That's more than 3,500 stores across Britain.

Still to come, celebrating steam engines, the East Midlands company

The age of steam came, the Industrial Revolution.

This was a time when Britain were engineers to the world.

It is Lincoln's history and it should not be forgotten about.

Did you ever find yourself watching Dragons' Den and think,

Or maybe wish that you could be the backer of that big idea?

Well, thousands of armchair dragons are now doing just that,

it's called crowdfunding and you don't have to invest much

Rob Whitehouse has been uncovering some amazing ventures from right

What connects a medieval recipe promising a radical

medical breakthrough, a movie about a strange death cult

set in a launderette and a Robin Hood-inspired idea

The answer, they have all benefited from crowdfunding.

This is something that only started four or five years ago.

It has grown into a gigantic idea business that now attracts billions

You go to one of these crowdfunding platforms and say,

I am trying to raise ?50,000, ?1 million, ?2 million and people

come to you with their money and you promise them

Suddenly you put your baby out into the world and everybody seems

It's the best way to raise a lot of money in a short period of time.

But first, you need the original idea and for Nottingham

designer Sam Pierce, it arrived while waiting

I noticed a body being pushed across the concourse and noticed

I thought, why don't we put suspension into the wheel?

And I just got out my sketchbook and did a little sketch and signed,

dated it and held onto it for a couple of years

He's a person who has lots of ideas so I was quite enthusiastic that

-- but I don't commit until I know this is the one that's

Replacing spokes with springs would go somewhere.

I managed to ride it down the road to my friends house.

It sounded like a clattering milk cart but I actually rode on this

thing and showed my friend and I said look, I've just written

Finding the springs in Robin Hood's county

We've applied a lot of the technology that we put into limbs

to the concept of the springs in the wheels.

So now Sam has the idea and the springs, but no money.

Loop Wheels needed at least ?40,000 to get started.

If we hadn't done crowdfunding, and not sure it would have

It's investors like Pete who have made the company a runaway success.

Pete had the company when applying the revolutionary springs

When you're on a rough surface, wheelchairs don't have suspension,

generally, and it can be difficult pushing the wheels if you're

bouncing around and you often get moved away from the path

Pete pledged money and his reward, a new pair of wheels.

I've had about 12 months and I'm really pleased,

they do what I want and they

are really comfortable, I'm really pleased with them.

I don't know if you've ever had a lie that you've lost control of...

In Nottingham, crowdfunding came to the rescue of a strange film

Film-maker Simon stumbled across the true story

of a student craze for sitting inside tumble dryers.

He instantly thought it could make an intriguing short film.

The whole premise of the secret society was they would get

into tumble dryers for fun and that to me was something that just

grabbed me immediately and was interesting

I think visually, launderettes are just fascinating.

They're these alien relics from the past

Crowdfunders quickly got behind this weird idea.

The last week was great, it started rolling in and it was crazy,

we were sending messages out thanking everyone.

But then everything stalled and the target

Signing usually has long hair like Jon Snow from Game Of Thrones.

He decided he would shave it all off if we reached our target and that

A lot of our friends wanted to see him do that for himself.

A lot of his family started pledging.

That stunt did the trick and they hit their target.

The movie is now made and seeking distribution.

The Secrets of the 24-hour Launderette, draft one.

A quirky idea can really take off because you got

an audience out there looking for something different.

Your hope is that the crowd lacks the cynicism of the old hands

in the industry and is more willing to give you a chance.

And they don't come much quirkier than the idea dreamt up

by Doctor Freya Harrison at Nottingham University.

It's a recipe for an eye infection from an Anglo-Saxon book. It dates

from about the tenth century. Doctor Harrison wondered whether this

ancient remedy using onion, garlic and part of the Cal's stomach -- a

cow's stomach, might be able to put into a vaccine for the superbug

MRSA. It's easy to assume people in the past were more stupid than us.

They hadn't built up the cultural knowledge that we have but these

were people who could make high-quality steel, who could make

fabrics using demagogue processes, make wonderful Julie, why could they

not have the powers of observation to find some things that would help

treat illness -- wonderful Julie -- jewellery. The crowdfunding appeal

was successful and eventually did find a remedy against MRSA. We had a

generous to nation from one of the crowdfunding donors and we made a

special little vial, perfectly safe and sterile, and said to him in a

nice little pot. Crowdfunding is very much here to stay. It has

developed from a cottage industry into a real alternative form of

finance. Loop Wheels is launching more

products, Wash Club is getting good reviews and intense work continues

on a new medieval inspired super antibiotic. Finally tonight, we're

going to end with a bit of a quiz. What's the connection between the

Taj Mahal, the Ealing film studios and the soccer scandal -- Sopworth

Camel? They were all based here in the East Midlands.

A few years ago, a photographer wandered into an old factory holding

in Lincoln. I was a full-time photographer. We were in here to do

a quick photo shoot. We want ten and said, do you realise what this is?

There are shelves and boxes of glass slides, glass negatives, films, the

whole thing was just an Aladdin's cave. We have come across one of the

most complete records and British industrial history, the archives of

engineering firm Ruston and Hornsby. This area was covered in engineering

firms and Ruston and Hornsby was the biggest. This is an old catalogue

from about 1900 and it shows a variety of stuff they made. Jozsef

agricultural tools is maybe is agricultural tools is maybe is

significant I am visiting a garden shed to look at its history. Link --

Lincoln is seen as an agricultural town. Being an agricultural town,

they needed agricultural implements but then the age of steam came, the

industrial Revolution. This was at a time when Britain where engineers to

the world. Ruston had an eye for business and for new inventions.

Like steam powered diggers, sold to the builders of the Manchester Ship

Canal. Bad time, real ways were dogged by manual Irish Labour -- at

that time, railways were built by manual Irish labour.

You can charter Ruston's history through the kind of products they

developed in the last century. Certainly the diesel engine in

conjunction with Hornsby is a pivotal point. Yes, and I'll engine

invented by Herbert Stewart Ackroyd was first made in Grantham by

Richard Hornsby. History shows that Rudolf Diesel are better at failing

patterns but the Hornsby was used the world over, including in the

Statue of Liberty, the Taj Mahal and the first-ever transatlantic

wireless signal. I think engineers by nature horde that staff because

they need to refer to them and that is the beauty about the archive. the

archive, that stash of pictures and documents telling Ruston's history.

Photographer Philip told friends at the University about the horde of

plans and photos. Coincidentally, Siemens were looking for a new home

for their massive collection but few places could take such a collection.

One of our key goals was to keep them intact with the help of

Professor David from the University. We put together a plan to try and

keep them together. the plan was to keep them together. the plan was to

place the whole lot in the linkage archive and open it up to the

public, putting it online. We had a slight panic. I'm a medieval

historians of this is quite alien to me. We needed help doing the

physical scanning and with knowledge. It was time to call in

the engineers, volunteers with Ruston knowledge, Andy identifying

what was in the boxes. We just collaborated between each other and

bounced ideas. We seen everything from the rigours of the 1850s up to

modern-day gas turbines. FOD photograph of me from about 1970 --

I've found a photograph. It is Lincoln's history and it should not

be forgotten about. that history includes a view missed opportunities

like the caterpillar track. He was the chief engineer and the brains

behind the development of the engine and the tractor. It was on Skegness

beach, where they try these things. Caterpillar is a huge American

company now. DS, because Hornsby failed to convince the Army and the

farmers that the Americans were wiser. They pay ?4000 for the

patents. When World War I came about, we were paying them.

Definitely the one that got away. At the end of World War I, the

companies merged. Hornsby's had an empty order book but Ruston were

flying high. They had spent the war making aeroplanes and in this

factory, they made nearly 3000 Camels. For the next 50 years,

engines of every size and shape left Lincoln's factory and they kept

spotting new technology. The Jet propulsion gas turbine, the Jet

engine, one of the century's marvels. Ruston wanted part of the

new jet engine technology. The technical director was sent to the

crew to the top man to develop a gas turbine. Today, we are one of the

major industrial gas turbine manufacturers. Our products are used

on oil pipelines offshore to lots of the North Sea equipment and the same

in the Middle East. the archive is getting 2000 images a week at the

moment, just a fraction of what is going to be made available. I hope

people use it for research of course. A lot of people are still

interested in all the diesel engines. When you start reading

through it, it is fascinating. -- old diesel engines. Is a thriving

community of people reviving old machines. Ray is involved in a few

of these, pulling in 1804 vehicle out of a flooded quarry in 1974. It

took me a while to bring together the divers and workers to dismantle

this machine and bring it out in pieces, bring it back to Lincoln and

get it restored. 40 years and two museums later, it is back in action

at this mining Museum in Cumbria. In 1966 in a world of corporate

takeovers, Ruston and Hornsby were bought out. Nowadays, you only see

those names would restored engines -- on hold, restored engines but

several changes of order later, Siemens is still the city's largest

private employer, is still making gas turbines and is working with the

university to provide a pay claim for future engineers. Lincoln always

was an intervening city so it is important to keep it for future

generations. It is important that people know it's not just as Siemens

but what it started us. It's our history and our heritage.

That's it from us here in Leicester. Next week, we are taking a break for

the FA Cup so here's what's coming up in a fortnight. We're having a

party! By the Vardy party is over. It's not hunky-dory at all.

Hello, I'm Alex Bushill with your 90 second update.

Drug abuse, violence and faulty alarms.

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