Browse content similar to 19/11/2012. Check below for episodes and series from the same categories and more!
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Left waiting in an ambulance for over one hour. We will ask why. We | :00:14. | :00:18. | |
will ask why they are failing to hit targets to get patients from | :00:18. | :00:22. | |
other ambulance into hospital with an 15 minutes. | :00:22. | :00:27. | |
Parents driven abroad for unlicensed treatments. | :00:27. | :00:32. | |
People should not be put in that our position. I wish they could do | :00:32. | :00:42. | |
:00:42. | :00:43. | ||
something. 100 years on we celebrate the birth of Britain's | :00:43. | :00:48. | |
first air force. We go into the Essex countryside to see how this | :00:48. | :00:58. | |
:00:58. | :01:02. | ||
base has been rediscovered. We end I first came here I was gobsmacked. | :01:02. | :01:12. | |
:01:12. | :01:24. | ||
The stories that matter where we Tonight we are in Norfolk. If the | :01:24. | :01:29. | |
year 100 children will be diagnosed with new robust, - an aggressive | :01:29. | :01:39. | |
:01:39. | :01:44. | ||
cancer. -- neuroblastoma. Parents are being driven abroad to seek | :01:44. | :01:50. | |
treatment. On a rainy day in June a desperately ill girl is flown to | :01:50. | :01:53. | |
the UK from Mexico. Olivia Downie is brought back home | :01:53. | :01:58. | |
so that she can die at home. She had gone to a private clinic in | :01:58. | :02:02. | |
Mexico for treatment - for cancer. It's a trip her mother wishes she | :02:02. | :02:09. | |
had never made. All we wanted to do was help her | :02:09. | :02:14. | |
but it didn't quite work out like that. Now every time I think of | :02:14. | :02:17. | |
Olivia I think of the trauma on her face before she went into life | :02:17. | :02:27. | |
:02:27. | :02:30. | ||
support. That's the last time we saw her alive and I don't think | :02:30. | :02:40. | |
parents should be put in our position. I wish I could do | :02:40. | :02:50. | |
something to prevent other parents being put in our position. | :02:50. | :02:53. | |
I think it is making false hope and false claims to patients and | :02:53. | :02:56. | |
parents and I can understand these patients and parents are so | :02:56. | :02:58. | |
desperate they would give everything they have and pay | :02:58. | :03:06. | |
everything if someone promised them a cure. It easy to promise but it | :03:06. | :03:12. | |
is difficult to stick to the promise. | :03:12. | :03:16. | |
Olivia was helped by a charity based here in Hunstanton in Norfolk. | :03:16. | :03:19. | |
We ask why parents are so desperate they are sending their children for | :03:19. | :03:24. | |
these unproven and unlicensed treatments. | :03:24. | :03:27. | |
Neuroblastoma is a cancer that affects the nervous system of | :03:27. | :03:32. | |
children. It is usually not diagnosed until it has spread and | :03:32. | :03:35. | |
the majority of children do not survive. | :03:35. | :03:40. | |
Olivia Downie had been ill since she was four. In June last year | :03:40. | :03:43. | |
doctors said there was nothing more that could be done for her in the | :03:43. | :03:50. | |
UK. Lauren decided to send her to a clinic in Mexico. | :03:50. | :03:54. | |
She wasn't expecting a miracle but to give her more time and to ease | :03:54. | :03:59. | |
her daughter's pain. The only real questions I had asked | :03:59. | :04:03. | |
was what was the worst thing it can do to Olivia and we knew it was | :04:03. | :04:08. | |
going to cause more pain before subsiding the pain. But she went | :04:08. | :04:13. | |
into a lot more pain and never came out of it. That is when her lungs | :04:13. | :04:19. | |
started filling with fluids. At the Hope4Cancer institute Olivia | :04:19. | :04:22. | |
was given an experimental drug called the BX Protocol. Impressive | :04:22. | :04:29. | |
claims are made about it in an online advert. | :04:29. | :04:39. | |
:04:39. | :04:45. | ||
The vaccine is described as being as powerful as a forest fire. | :04:45. | :04:51. | |
cascades like a forest fire. You can see why parents are swayed. | :04:51. | :04:54. | |
The clinical director at Hope4Cancer claims to be able to | :04:54. | :05:02. | |
save over 20 per cent of terminal patients. | :05:02. | :05:06. | |
I could tell you the success rate for stage IV cancer in general. The | :05:06. | :05:09. | |
success rate is 70 per cent. What does that mean? That means that of | :05:09. | :05:13. | |
these patients in stage IV, 70 per cent of them will get five times | :05:13. | :05:18. | |
past their expected diagnosis. 30 oer cent of the 70 per cent go into | :05:18. | :05:25. | |
full term remission. It is not a claim the clinic should | :05:25. | :05:30. | |
make as there is no evidence to back it up. | :05:30. | :05:32. | |
Professor Rupert Handgretinger is a top paediatric cancer specialist in | :05:32. | :05:39. | |
Germany. He is deeply concerned about these treatments in Mexico. | :05:39. | :05:42. | |
If these clinics have something good to offer and they can really | :05:42. | :05:52. | |
:05:52. | :05:53. | ||
claim they can cure cancer then they should show us the data. With | :05:53. | :06:01. | |
good date that and appropriate all up it would be worthwhile to go | :06:01. | :06:11. | |
:06:11. | :06:13. | ||
there but we have not seen such a tough. -- such that a. I would not | :06:13. | :06:20. | |
recommend patients caught there. -- go there. | :06:20. | :06:23. | |
The charity in Hunstanton which helped raise money for Olivia is | :06:23. | :06:25. | |
called Families Against Neuroblastoma or FAN. It was set up | :06:25. | :06:29. | |
by Linza Corp who lost her son to the disease in 2009. | :06:29. | :06:31. | |
The charity helps families raise funds for conventional and | :06:31. | :06:34. | |
alternative treatments. Since the beginning of the year it has helped | :06:34. | :06:38. | |
three children go to Mexico. They've all since died. | :06:38. | :06:42. | |
It was Olivia's parents' decision to send her to the clinic in Mexico | :06:42. | :06:46. | |
and other families who've gone have also made that decision themselves. | :06:46. | :06:50. | |
Linza Corp still believes it has to be the parents' choice even if that | :06:50. | :06:57. | |
choice is the Hope4Cancer clinic. Why are parents travelling to | :06:57. | :07:02. | |
Mexico? Mexico is just one example of places that parents are having | :07:03. | :07:07. | |
to travel to because they have been left with no alternatives. Families | :07:07. | :07:10. | |
with children with Neuroblastoma in the UK have a very limited | :07:10. | :07:14. | |
opportunity of getting treatment here in the UK. | :07:14. | :07:17. | |
We are not an organisation to make decisions for people. We are just | :07:17. | :07:20. | |
there to support parents who have made these decisions themselves for | :07:20. | :07:26. | |
their child. I would argue that the problem is what they are faced with | :07:26. | :07:29. | |
here is that fact that so many families are in that position in | :07:29. | :07:34. | |
the first place. Don't you have a responsibility to | :07:34. | :07:41. | |
advise parents not to go to the Hope4Cancer Clinic in Mexico? | :07:41. | :07:43. | |
Actually, no, we don't have a responsibility to advise that | :07:43. | :07:53. | |
people go anywhere. I don't think any families will want to go there. | :07:53. | :07:57. | |
They are in a position where there are no guidelines issued. There is | :07:57. | :08:03. | |
nowhere they can turn for good clear advice. | :08:03. | :08:05. | |
As very few children survive Neuroblastoma it is unsurprising | :08:05. | :08:08. | |
that when parents are told their children will die they will look | :08:08. | :08:14. | |
abroad for any kind of hope. Unproven treatments in Mexico are | :08:14. | :08:18. | |
not the only choice however. Jamie from Yorkshire is six years | :08:18. | :08:22. | |
old and for the last three and a half years he has been fighting | :08:22. | :08:27. | |
Neuroblastoma. He felt quite ill, was very tired, | :08:27. | :08:31. | |
and he started to lose mobility in his legs. In the afternoon he was | :08:31. | :08:34. | |
essentially paralysed from the waist down so we knew something | :08:34. | :08:41. | |
sinister was up. From the local hospital in York they rushed him by | :08:41. | :08:44. | |
ambulance through to the oncology unit in Leeds and the following day | :08:44. | :08:51. | |
they carried out the MRI scan. It confirmed our worst fears. | :08:51. | :08:54. | |
Unfortunately he had relapsed and it was a tumour on his spinal | :08:55. | :09:02. | |
column. He had surgery to remove the tumour. | :09:02. | :09:11. | |
His best hope of survival now lies in Germany. That's because a | :09:11. | :09:14. | |
hospital there is running a trial that has promising results with a | :09:14. | :09:19. | |
form of stem cell transplant. It is costing �250,000 for Jamie to | :09:19. | :09:29. | |
:09:29. | :09:34. | ||
have treatment here. Those patients who come to us who are three of | :09:34. | :09:39. | |
neuroblastoma cells or only have a few neuroblastoma cells, we see up | :09:39. | :09:45. | |
promising results although it is not long enough - hour follow up | :09:45. | :09:55. | |
:09:55. | :09:55. | ||
period, half of the patients see complete remissions. Now we have to | :09:55. | :10:03. | |
wait long enough to see if these patients stay in remission. | :10:03. | :10:05. | |
Jamie's parents would not consider any treatment not backed by | :10:05. | :10:13. | |
established data. We have to make a decision. We | :10:13. | :10:23. | |
:10:23. | :10:26. | ||
would not do that in isolation of clinical evidence and support. | :10:26. | :10:36. | |
:10:36. | :10:39. | ||
Jamie is making good progress. hope for the best. It will be at | :10:39. | :10:45. | |
have journey. We have to balance the risk with the benefits. Some | :10:45. | :10:48. | |
children have come into the street and and after completing the | :10:48. | :10:54. | |
treatment they have been put into remission. We have to hoped that | :10:54. | :10:59. | |
our child will be one of those children. | :10:59. | :11:02. | |
Families Against Neuroblastoma is now helping the parents of a little | :11:02. | :11:05. | |
boy from Norfolk go to Germany to have the same treatment as Jamie. | :11:05. | :11:08. | |
Ryan Wright from North Washam has had the disease since he was seven | :11:08. | :11:11. | |
months old. There's no more treatment for him here in the UK. | :11:11. | :11:21. | |
:11:21. | :11:28. | ||
Germany is his last hope. They instituted in Mexico did not | :11:28. | :11:37. | |
respond to as. Lauren has given birth to a baby | :11:37. | :11:47. | |
:11:47. | :11:48. | ||
You if there is an inky think we should look into, send me an e-mail. | :11:48. | :11:54. | |
-- if there is something you think. Were later, I asked why patients | :11:54. | :12:00. | |
still wait too long in ambulances before getting into hospital -- | :12:00. | :12:08. | |
later, I will ask. 100 years ago, a new fighting corps | :12:08. | :12:14. | |
was introduced, the RFC stomach some crews are now been uncovered | :12:14. | :12:24. | |
:12:24. | :12:34. | ||
in the Essex countryside. This is one of the busiest roads in | :12:35. | :12:37. | |
Essex. It's the A130, linking Chelmsford to Southend and Canvey | :12:37. | :12:42. | |
Island. I'm in search of a largely forgotten First World War Memorial. | :12:42. | :12:47. | |
And here it is. Not the kind of thing you'd expect to find in a | :12:47. | :12:50. | |
farmer's field, next to a busy road. The inscription reads, "this spot | :12:50. | :12:54. | |
is sacred to the memory of Captain Henry Clifford Stroud RFC, killed | :12:54. | :13:01. | |
in action at midnight, 7th March 1918. Faithful until death." | :13:01. | :13:05. | |
But this isn't the only memorial here. Just a few hundred yards away | :13:05. | :13:08. | |
is another, this one to Captain Alexander Bruce Kynoch, aged just | :13:08. | :13:15. | |
Both men died on the same night, 7th March 1918, in the skies above | :13:16. | :13:20. | |
me. It was around midnight and, in the cold and the dark, they | :13:20. | :13:23. | |
searched for an enemy who was faster and often better equipped | :13:23. | :13:27. | |
than they were. Both men lost their lives serving their country in the | :13:27. | :13:31. | |
First World War, but they were a long, long way from the Western | :13:31. | :13:34. | |
Front. This year marks 100 years since the formation of the Royal | :13:34. | :13:39. | |
Flying Corp, the forerunner to the Royal Air Force. | :13:39. | :13:43. | |
Most people think of the trenches when they think of the First World | :13:43. | :13:48. | |
War, but there was a new kind of war that came up much closer to | :13:48. | :13:55. | |
home. For the very first time, Britain, and in particular, London, | :13:55. | :13:58. | |
faced bombing, from the air. The Kaiser gave permission in | :13:58. | :14:00. | |
January of 1915 for bombing areas which had some military | :14:00. | :14:03. | |
significance, but in July, the High Command persuaded him they could | :14:03. | :14:06. | |
bomb civilian areas just like that, and that's what happened. People | :14:06. | :14:09. | |
were appalled, astounded that these great airships could, with impunity, | :14:09. | :14:16. | |
simply come and bomb them. It was terrifying. | :14:16. | :14:20. | |
And quite often, it was our region that bore the brunt of the attacks, | :14:20. | :14:23. | |
as the airships and aircraft headed through the East, en route for the | :14:23. | :14:27. | |
capital. The first attacks came from | :14:27. | :14:30. | |
Zepellins, huge airships that would fly at high altitude and then bomb | :14:30. | :14:36. | |
at will. And in the early days of the war, it seemed we could do very | :14:36. | :14:41. | |
little to stop them. They did a lot of damage to | :14:41. | :14:44. | |
buildings and, of course, to people. There were no shelters available | :14:44. | :14:46. | |
immediately and this would happen suddenly. They caused a lot of | :14:47. | :14:50. | |
damage and a great deal of panic. That was the intention, to affect | :14:50. | :14:54. | |
morale. The situation was so bad, there | :14:54. | :14:57. | |
were even riots in some parts of the country, including Maldon and | :14:57. | :15:04. | |
Southend. Something had to be done, and fast. The answer - a ring of | :15:04. | :15:06. | |
home defence aerodromes circling London, with pilots and aircraft | :15:06. | :15:16. | |
:15:16. | :15:19. | ||
ready to fly up at a moment's notice and intercept the raiders. | :15:19. | :15:22. | |
Today, the role those early flyers played is virtually forgotten, but | :15:22. | :15:25. | |
with this year marking the centenary of the formation of The | :15:25. | :15:28. | |
Royal Flying Corp in 1912, their story is finally beginning to | :15:28. | :15:31. | |
emerge. When I first came here, I was | :15:31. | :15:34. | |
absolutely gobsmacked, looking in the windows and seeing the original | :15:34. | :15:37. | |
desks, the original paintwork, that sort of thing. And every building | :15:37. | :15:40. | |
you go into is just more and more and more, so absolutely overwhelmed | :15:40. | :15:44. | |
with it and fell in love with it within five minutes flat and just | :15:44. | :15:47. | |
had to buy it. Four years ago, while looking for | :15:47. | :15:50. | |
new business premises near Maldon in Essex, Russell Savory stumbled | :15:50. | :15:53. | |
upon what is now known to be the most complete Royal Flying Corp | :15:53. | :15:59. | |
aerodrome anywhere in the world - Stow Maries. Like the memorials by | :15:59. | :16:05. | |
the A130, it had been hidden from view for decades. | :16:05. | :16:08. | |
During the Great War, who was based here? | :16:08. | :16:11. | |
It was B flight 37 squadron and that was then split up into three | :16:11. | :16:17. | |
flights. A flight at Rochford and C flight at Goldhanger. Its busiest | :16:17. | :16:21. | |
time in the complete build-up of it, we have some just short of 400 | :16:21. | :16:26. | |
personnel here. They were made up of three services, that was the RFC, | :16:26. | :16:32. | |
RMC and the Royal Engineers. It is quiet here today, but almost | :16:32. | :16:35. | |
100 years ago, it must have been very different. | :16:35. | :16:38. | |
This place would have been absolutely buzzing. You've got the | :16:38. | :16:41. | |
officers in the officers' mess, you've got the officers' barracks | :16:41. | :16:43. | |
there, and between the officers' mess and the other rank, which | :16:43. | :16:46. | |
would have been very busy indeed, you'd have had all the billet | :16:46. | :16:56. | |
:16:56. | :16:59. | ||
buildings here, 11 wooden huts for the other ranks to billet in. | :16:59. | :17:02. | |
The pilots who served here came from all backgrounds - bank clerks, | :17:02. | :17:04. | |
drapery assistants, engineering apprentices - and most were very | :17:04. | :17:13. | |
young. Stow Maries' first commanding officer, Claude Ridley, | :17:13. | :17:17. | |
took charge when he was barely 20, by which time, he had already been | :17:17. | :17:19. | |
honoured for actions over the Western Front, including making it | :17:20. | :17:23. | |
back to Britain across enemy lines. This place really does have a very | :17:23. | :17:25. | |
special atmosphere, perhaps because there is just so much still here, | :17:26. | :17:29. | |
much of it hardly touched for nearly a century. It is hard to | :17:29. | :17:32. | |
find the words, but I guess it is somewhere where the present feels | :17:32. | :17:36. | |
very close to the past. During The First World War, pilots | :17:36. | :17:38. | |
from Home Defence Aerodromes like Stow Maries took part in hundreds | :17:38. | :17:41. | |
of sorties against enemy raiders, but with most of the best aircraft | :17:41. | :17:44. | |
being used over the trenches in France and Belgium, the ones they | :17:44. | :17:53. | |
received were often hopelessly inadequate. | :17:53. | :17:55. | |
Imagine the Second World War, imagine sending Fighter Command to | :17:56. | :17:58. | |
intercept German raiders without the Spitfire and without the | :17:58. | :18:07. | |
Hurricane, that was what was down to these men. They cannot reach the | :18:07. | :18:10. | |
height, they haven't got the speed, and this is the complaint that one | :18:10. | :18:20. | |
:18:20. | :18:21. | ||
of their officers made, that they Have you an example of a typical | :18:21. | :18:27. | |
day, if there was such a thing? Yes, for example, on 25th May, | :18:27. | :18:30. | |
there was a daylight raid, but the night before, there had been a | :18:30. | :18:38. | |
night raid, when six Zeps attacked London. But the adverse winds put | :18:38. | :18:41. | |
them off course and they went wandering about over East Anglia | :18:41. | :18:49. | |
for hours. Now, our pilots were called up from the three aerodromes | :18:49. | :18:52. | |
to go and find them, they are labouring up through thick cloud, | :18:52. | :18:55. | |
heavy rain, trying to find them, and even those who were driven back | :18:55. | :19:00. | |
by weather themselves came back down and then went up again. They | :19:00. | :19:10. | |
:19:10. | :19:11. | ||
did not give up. But Zepellins were not the only danger. In 1917 came a | :19:11. | :19:14. | |
new terror, the arrival of huge German bombers in the skies above | :19:14. | :19:16. | |
Britain. Twelve hours later, at five o'clock | :19:16. | :19:19. | |
in the evening, there was another call, and this time, there were 23 | :19:19. | :19:25. | |
Gotha bombers. The night before, it was Zeps, now it was bombers. They | :19:25. | :19:27. | |
crossed the East Coast, between the Blackwater and the Crouch, which | :19:27. | :19:31. | |
was just here. The squadron was in readiness five minutes later. | :19:31. | :19:35. | |
Among those men that went up was a Captain Cyril Cook. He laboured up | :19:35. | :19:38. | |
through cloud, and when he reached 13,000ft, his engine burst into | :19:38. | :19:41. | |
flames, and the record says he successfully extinguished it by | :19:41. | :19:51. | |
:19:51. | :19:51. | ||
executing a sudden tail slide. With badly performing aircraft and | :19:51. | :19:57. | |
a better equipped enemy, many men paid the ultimate price. Roy | :19:57. | :20:00. | |
Mourtizen, 20 years old and from Western Australia, died in a flying | :20:00. | :20:05. | |
accident. Edward Gerald Mucklow died in an accident on the edge of | :20:05. | :20:10. | |
the airfield at Stow Maries. He burned to death in the wreckage. | :20:10. | :20:13. | |
Captain Alexander Kynoch and Captain Henry Stroud, both 24, were | :20:13. | :20:20. | |
killed in the skies above what is now the A130. They had been sent up | :20:20. | :20:24. | |
to intercept an enemy headed for the capital. In the cold and dark, | :20:24. | :20:29. | |
they collided and plummeted to their deaths. And it is stories | :20:29. | :20:32. | |
like these Russell Savory is hoping to tell by restoring Stow Maries as | :20:32. | :20:36. | |
a living memorial to those who served here. | :20:36. | :20:39. | |
So this was the officers' mess, this is where Claude Ridley would | :20:39. | :20:42. | |
have been in charge? It is, indeed. | :20:42. | :20:45. | |
And many of the original features still intact, despite the fact it's | :20:45. | :20:50. | |
been farm storage for many years? I think it's because it was used | :20:50. | :21:00. | |
:21:00. | :21:06. | ||
for farm storage that it has survived, because it was of use to | :21:06. | :21:16. | |
:21:16. | :21:22. | ||
the farmer, and this is really the hub of the officers' mess. This is | :21:22. | :21:24. | |
where the mess orderly would have been based, that's the reason for | :21:24. | :21:27. | |
the sash window. It's got the original desk in the original paint | :21:27. | :21:30. | |
on it, RFC green. So this is where you would have | :21:30. | :21:33. | |
paid your mess bill. So you couldn't get into the dining room, | :21:33. | :21:36. | |
or the bar, or the little quiet room, without going past this | :21:36. | :21:38. | |
office. And what is your grand plan? | :21:38. | :21:41. | |
To restore it back to its original 51 buildings, because I think we've | :21:41. | :21:45. | |
got 22 of the originals here, and most of the ones that have | :21:45. | :21:48. | |
disappeared are the wooden ones. So it is restoring the hangars and | :21:48. | :21:52. | |
some of the wooden hutting, but to put it all back to how it was. This | :21:52. | :21:55. | |
year is the 100th anniversary of the RFC, so quite an important date | :21:55. | :21:59. | |
for us. Indeed, some three months ago, I managed to get grade-11 star | :21:59. | :22:02. | |
listing on it, so effectively, we've got it saved for the nation. | :22:02. | :22:05. | |
And do you hope that maybe one day, Stow Maries might be as famous as | :22:05. | :22:09. | |
somewhere like the IMW at Duxford? Well, maybe we could be a little | :22:09. | :22:11. | |
bit more famous, hopefully! Formed just two years before the First | :22:11. | :22:14. | |
World War, its pilots soon found themselves engaged in dogfights | :22:14. | :22:17. | |
over the trenches of the Western Front. And planes are flying into | :22:17. | :22:20. | |
Stow Maries again for the first time in decades, including one very | :22:20. | :22:22. | |
special visitor. And as the airfield comes back to | :22:22. | :22:25. | |
life, aircraft are once more flying back into Stow Maries for the first | :22:25. | :22:28. | |
time in decades. There are now regular flying days held at Stow | :22:28. | :22:31. | |
Maries, with the long-term plan that this will continue to grow as | :22:31. | :22:34. | |
a living museum, including re- building the hangers and filling | :22:34. | :22:36. | |
them with WW1-era aircraft. And it's remembering those who | :22:36. | :22:40. | |
served here that is so important. In fact, one of the first things | :22:40. | :22:43. | |
that they did before work began to even restore some of the buildings | :22:43. | :22:46. | |
was to built this memorial to all those in 37 Squadron during the | :22:46. | :22:49. | |
Great War. German airships and aircraft killed more than 1,400 | :22:49. | :22:51. | |
people during WW1, and injured nearly 3,500, but the raids also | :22:51. | :22:55. | |
took a terrible toll on those young men fighting against all the odds | :22:55. | :22:58. | |
to stop them. The planes were BEFE. The E stands | :22:58. | :23:01. | |
for Experimental. We must honour these men, they are the beginnings | :23:01. | :23:04. | |
of the Royal Air Force, they fought the first battles of Britain here. | :23:04. | :23:07. | |
I think it is so important that we recognise that tremendous | :23:07. | :23:10. | |
achievement. So if you spot an unusual memorial, | :23:10. | :23:13. | |
or headstone, take a closer look, and remember those young men who | :23:13. | :23:23. | |
:23:23. | :23:32. | ||
paid the ultimate price in the Earlier this year, we reported on | :23:32. | :23:36. | |
delays with ambulances getting to people and we discovered part of | :23:36. | :23:39. | |
the problem was that they were being kept waiting at hospitals and | :23:39. | :23:46. | |
they were sometimes unable to admit patients for over an hour. The N&N | :23:46. | :23:49. | |
had the worst record in the east and we went back to find out if | :23:49. | :23:56. | |
things had improved stomach --. Earlier this year, the Care Quality | :23:56. | :23:58. | |
Commission - which monitors health service performance - found that | :23:58. | :24:01. | |
the East of England Ambulance Service had one of the most hours | :24:01. | :24:04. | |
lost due to delays at hospital in England. One of the biggest | :24:04. | :24:07. | |
problems was ambulances being kept waiting at A&E departments. This is | :24:07. | :24:09. | |
what we found at Broomfield Hospital, in Essex, last February. | :24:09. | :24:12. | |
At the moment, we're just waiting for hospital cubicles to come free. | :24:12. | :24:16. | |
They only have a certain amount of cubicles and a certain amount of | :24:16. | :24:19. | |
staff that can manage those cubicles. So until they're free, we | :24:19. | :24:24. | |
need to stay with the patient to make sure they're OK. | :24:24. | :24:27. | |
Unfortunately, that is delays building at Broomfield due to the | :24:27. | :24:31. | |
influx of patients coming in. So everything that goes in will just | :24:31. | :24:34. | |
be delayed until they've got room for them. It depends what the | :24:34. | :24:38. | |
delays are. At the moment, it says currently delayed handing over, | :24:38. | :24:43. | |
which means they're just really busy in the department. | :24:43. | :24:46. | |
Last week, we had one hospital in the region where 26% of patients | :24:46. | :24:49. | |
waiting over an hour to be off loaded from the ambulance and be | :24:49. | :24:53. | |
admitted into A&E. That's really really disappointing and, as you | :24:53. | :24:56. | |
can imagine, they're waiting in the back of the ambulance much longer | :24:56. | :25:00. | |
than they should do. And, of course, it means the ambulance isn't free | :25:00. | :25:09. | |
to get out on the road and see to the next patient. The Care Quality | :25:09. | :25:13. | |
Commission investigated and reported that the East of England | :25:13. | :25:20. | |
ambulance service must continue to reduce waiting times at hospitals. | :25:20. | :25:22. | |
The ambulance service said they are working with hospitals to address | :25:22. | :25:31. | |
this. But what are the hospitals doing about it? | :25:31. | :25:35. | |
Back in February, we found of all of them in the East, the Norfolk | :25:35. | :25:38. | |
and Norwich University Hospital had the worst delays in handovers from | :25:38. | :25:41. | |
ambulances to A&E. And in September, the Primary Care Trust found the | :25:41. | :25:44. | |
N&N still had the worst record for delays of over an hour. So what is | :25:44. | :25:47. | |
being done about it? Anna Dugdale is the Chief Executive. | :25:47. | :25:50. | |
This absolutely isn't a blame game. It's about all of the health system | :25:50. | :25:53. | |
working together. It starts when patients visit their GP practice, | :25:53. | :25:57. | |
or when patients dial 999, and it finishes when patients are back at | :25:57. | :26:02. | |
home, having recovered from their acute episode. So it's not a | :26:02. | :26:05. | |
question of just what happens at the front door, it's a question of | :26:05. | :26:09. | |
the whole health and social care system working together on this one. | :26:09. | :26:12. | |
The Ambulance Service says handover delays in Norfolk and Suffolk have | :26:12. | :26:22. | |
:26:22. | :26:24. | ||
cost it more than �400,000 in lost resources. Now the Primary Care | :26:24. | :26:28. | |
Trust has set the Norfolk & Norwich a target for 85% of patients to be | :26:28. | :26:31. | |
"handed over" from an ambulance within 15 minutes. The target was | :26:31. | :26:33. | |
due to be met in October, so have they done it? | :26:33. | :26:36. | |
Are you actually hitting this target of 85%? | :26:36. | :26:40. | |
We are not hitting it at the moment, but we are doing a great deal of | :26:40. | :26:42. | |
work with the local clinical commissioning groups across Norfolk | :26:42. | :26:52. | |
:26:52. | :26:54. | ||
and also with Social Services to improve the handover performance. | :26:54. | :26:59. | |
So and 85% may not be achievable, are other parts of the country are | :26:59. | :27:03. | |
getting a higher rate. Are these targets realistic, if | :27:03. | :27:06. | |
other hospitals in other parts of the country are getting a higher | :27:06. | :27:08. | |
rate, are they not realistic for this hospital? | :27:08. | :27:11. | |
I think it's not just this hospital, it's the whole health and social | :27:11. | :27:14. | |
care system. So this target is a manifestation of what's going on in | :27:14. | :27:18. | |
the system as a whole. If we can flow patients out of the hospital, | :27:18. | :27:21. | |
then it's much easier to admit patients into the hospital, which | :27:21. | :27:24. | |
is why we're working with the CCG to improve the whole system's | :27:24. | :27:27. | |
performance. $$NEWLINELet's face it, you can't be happy, as the Chief | :27:27. | :27:28. | |
Executive of this hospital, with that figure. | :27:28. | :27:31. | |
I'd like very much for the turnaround target to be better, | :27:31. | :27:34. | |
wouldn't we all? And that's what we're working on at the moment with | :27:34. | :27:37. | |
all of our partners. So what is the problem, is it that | :27:37. | :27:39. | |
A&E isn't big enough, not fit for purpose? | :27:39. | :27:42. | |
No, the size of the A&E department isn't the rate-limiting factor. | :27:42. | :27:45. | |
issue is when we can't move patients through the department | :27:45. | :27:48. | |
quickly because we can't get patients out of the back door of | :27:48. | :27:50. | |
the hospital. The block at the so-called back | :27:50. | :27:53. | |
door is partly due to patients who are medically fit to leave general | :27:53. | :27:56. | |
wards, but can't until their care packages are sorted out, often by | :27:56. | :28:02. | |
Social Services. Last week, 46 beds were blocked this way. And hospital | :28:02. | :28:06. | |
will be fined �70 for handover is that take longer than 15 minutes, | :28:06. | :28:12. | |
no penalty payments have yet been issued. Preparations are now being | :28:12. | :28:15. | |
made for the reorganisation of local health care and we will look | :28:15. | :28:21. | |
at what that would mean for all of us, in the new year. | :28:21. | :28:25. | |
That is it for this week, if there is anything to think we should look | :28:25. | :28:34. | |
into, send an e-mail to me. I will see you next week and I will be | :28:34. | :28:39. | |
back with these stories. Getting out of debt, with 300 of us | :28:39. | :28:44. | |
going bankrupt every day, we show you won solution. | :28:44. | :28:48. | |
Meet the Essex homeowners faced with demands for thousands of | :28:48. | :28:51. | |
pounds for the right to make improvements on their own homes. | :28:51. | :28:55. |