16/09/2013 Inside Out North East and Cumbria

In

In the

In the next

In the next half

In the next half an

In the next half an hour

In the next half an hour we

In the next half an hour we give

In the next half an hour we give our

In the next half an hour we give our accident

In the next half an hour we give our accident and

In the next half an hour we give our accident and Emergency

In the next half an hour we give our accident and Emergency service

In the next half an hour we give our accident and Emergency service a

accident and Emergency service a close

accident and Emergency service a close examination.

accident and Emergency service a close examination. Paramedics

accident and Emergency service a close examination. Paramedics under

close examination. Paramedics under pressure

close examination. Paramedics under pressure —

close examination. Paramedics under pressure — front

close examination. Paramedics under pressure — front line

close examination. Paramedics under pressure — front line ambulance

pressure — front line ambulance teams

pressure — front line ambulance teams in

pressure — front line ambulance teams in the

pressure — front line ambulance teams in the North

pressure — front line ambulance teams in the North East

pressure — front line ambulance teams in the North East reveal

pressure — front line ambulance teams in the North East reveal the

teams in the North East reveal the insider

teams in the North East reveal the insider story.

teams in the North East reveal the insider story. Personally

teams in the North East reveal the insider story. Personally the

teams in the North East reveal the insider story. Personally the worst

insider story. Personally the worst one

insider story. Personally the worst one was

insider story. Personally the worst one was probably

insider story. Personally the worst one was probably two

insider story. Personally the worst one was probably two hours

insider story. Personally the worst one was probably two hours where

insider story. Personally the worst one was probably two hours where the

one was probably two hours where the guy

one was probably two hours where the guy was

one was probably two hours where the guy was having

one was probably two hours where the guy was having a

one was probably two hours where the guy was having a heart

one was probably two hours where the guy was having a heart attack

one was probably two hours where the guy was having a heart attack and

one was probably two hours where the guy was having a heart attack and I

guy was having a heart attack and I was

guy was having a heart attack and I was waiting

guy was having a heart attack and I was waiting two

guy was having a heart attack and I was waiting two hours

guy was having a heart attack and I was waiting two hours for

guy was having a heart attack and I was waiting two hours for a

guy was having a heart attack and I was waiting two hours for a back—up

was waiting two hours for a back—up to

was waiting two hours for a back—up to take

was waiting two hours for a back—up to take him

was waiting two hours for a back—up to take him to

was waiting two hours for a back—up to take him to hospital.

was waiting two hours for a back—up to take him to hospital. We

was waiting two hours for a back—up to take him to hospital. We clock

was waiting two hours for a back—up to take him to hospital. We clock on

to take him to hospital. We clock on for

to take him to hospital. We clock on for a

to take him to hospital. We clock on for a shift

to take him to hospital. We clock on for a shift with

to take him to hospital. We clock on for a shift with Gateshead

to take him to hospital. We clock on for a shift with Gateshead A&E

to take him to hospital. We clock on for a shift with Gateshead A&E and

for a shift with Gateshead A&E and find

for a shift with Gateshead A&E and find they're

for a shift with Gateshead A&E and find they're pushed

for a shift with Gateshead A&E and find they're pushed to

for a shift with Gateshead A&E and find they're pushed to the

for a shift with Gateshead A&E and find they're pushed to the limit.

for a shift with Gateshead A&E and find they're pushed to the limit. I

find they're pushed to the limit. I don't

find they're pushed to the limit. I don't know

find they're pushed to the limit. I don't know any

find they're pushed to the limit. I don't know any other

find they're pushed to the limit. I don't know any other way.

find they're pushed to the limit. I don't know any other way. And

find they're pushed to the limit. I don't know any other way. And is

don't know any other way. And is there

don't know any other way. And is there a

don't know any other way. And is there a long

don't know any other way. And is there a long term

don't know any other way. And is there a long term cure

don't know any other way. And is there a long term cure for

don't know any other way. And is there a long term cure for our

there a long term cure for our stretched

there a long term cure for our stretched emergency

there a long term cure for our stretched emergency services?

there a long term cure for our stretched emergency services? We

there a long term cure for our stretched emergency services? We had

stretched emergency services? We had in

stretched emergency services? We had in the

stretched emergency services? We had in the worst

stretched emergency services? We had in the worst position.

stretched emergency services? We had in the worst position. We

stretched emergency services? We had in the worst position. We have

stretched emergency services? We had in the worst position. We have a

in the worst position. We have a crisis

in the worst position. We have a crisis and

in the worst position. We have a crisis and recruiting

in the worst position. We have a crisis and recruiting people

crisis and recruiting people emergency

crisis and recruiting people emergency medicine.

crisis and recruiting people emergency medicine. Stories

crisis and recruiting people emergency medicine. Stories from

crisis and recruiting people emergency medicine. Stories from the

emergency medicine. Stories from the heart

emergency medicine. Stories from the heart of

emergency medicine. Stories from the heart of the

emergency medicine. Stories from the heart of the North

emergency medicine. Stories from the heart of the North East

emergency medicine. Stories from the heart of the North East &

emergency medicine. Stories from the heart of the North East & Cumbria.

heart of the North East & Cumbria. This

heart of the North East & Cumbria. This is

heart of the North East & Cumbria. This is Inside

heart of the North East & Cumbria. This is Inside out.

Dialling

Dialling 999

Dialling 999 is

Dialling 999 is a

Dialling 999 is a nerve

Dialling 999 is a nerve shredding

Dialling 999 is a nerve shredding experience,

Dialling 999 is a nerve shredding experience, if

Dialling 999 is a nerve shredding experience, if you're

Dialling 999 is a nerve shredding experience, if you're a

Dialling 999 is a nerve shredding experience, if you're a patient.

Dialling 999 is a nerve shredding experience, if you're a patient. But

experience, if you're a patient. But spare

experience, if you're a patient. But spare a

experience, if you're a patient. But spare a thought

experience, if you're a patient. But spare a thought for

experience, if you're a patient. But spare a thought for the

experience, if you're a patient. But spare a thought for the front

experience, if you're a patient. But spare a thought for the front line

spare a thought for the front line staff

spare a thought for the front line staff working

spare a thought for the front line staff working under

spare a thought for the front line staff working under intense

spare a thought for the front line staff working under intense pressure

staff working under intense pressure day

staff working under intense pressure day in

staff working under intense pressure day in day

staff working under intense pressure day in day out.

staff working under intense pressure day in day out. Paramedics

staff working under intense pressure day in day out. Paramedics in

staff working under intense pressure day in day out. Paramedics in this

day in day out. Paramedics in this region

day in day out. Paramedics in this region have

day in day out. Paramedics in this region have put

day in day out. Paramedics in this region have put their

day in day out. Paramedics in this region have put their jobs

day in day out. Paramedics in this region have put their jobs on

day in day out. Paramedics in this region have put their jobs on the

region have put their jobs on the line

region have put their jobs on the line to

region have put their jobs on the line to give

region have put their jobs on the line to give us

region have put their jobs on the line to give us a

region have put their jobs on the line to give us a rare

region have put their jobs on the line to give us a rare view

region have put their jobs on the line to give us a rare view from

line to give us a rare view from inside

line to give us a rare view from inside the

line to give us a rare view from inside the ambulance

line to give us a rare view from inside the ambulance service.

inside the ambulance service. I've

inside the ambulance service. I've been

inside the ambulance service. I've been attacked,

inside the ambulance service. I've been attacked, spat

inside the ambulance service. I've been attacked, spat at,

inside the ambulance service. I've been attacked, spat at, I

inside the ambulance service. I've been attacked, spat at, I had

inside the ambulance service. I've been attacked, spat at, I had a

I've been attacked, spat at, I had a knife

I've been attacked, spat at, I had a knife pulled

I've been attacked, spat at, I had a knife pulled on

I've been attacked, spat at, I had a knife pulled on us.

I've been attacked, spat at, I had a knife pulled on us. We

I've been attacked, spat at, I had a knife pulled on us. We just

I've been attacked, spat at, I had a knife pulled on us. We just get

knife pulled on us. We just get emergency

knife pulled on us. We just get emergency after

knife pulled on us. We just get emergency after emergency

knife pulled on us. We just get emergency after emergency after

emergency after emergency after emergency.

emergency after emergency after emergency. It's

emergency after emergency after emergency. It's just

emergency after emergency after emergency. It's just bang,

emergency after emergency after emergency. It's just bang, bang,

emergency after emergency after emergency. It's just bang, bang, out

emergency. It's just bang, bang, out there

emergency. It's just bang, bang, out there with

emergency. It's just bang, bang, out there with no

emergency. It's just bang, bang, out there with no respite.

emergency. It's just bang, bang, out there with no respite. The

emergency. It's just bang, bang, out there with no respite. The way

there with no respite. The way things

there with no respite. The way things are

there with no respite. The way things are going

there with no respite. The way things are going it's

there with no respite. The way things are going it's only

there with no respite. The way things are going it's only a

there with no respite. The way things are going it's only a matter

things are going it's only a matter of

things are going it's only a matter of time

things are going it's only a matter of time before

things are going it's only a matter of time before somebody

things are going it's only a matter of time before somebody dies

things are going it's only a matter of time before somebody dies waiting

of time before somebody dies waiting for

of time before somebody dies waiting for an

of time before somebody dies waiting for an ambulance.

of time before somebody dies waiting for an ambulance. We've

of time before somebody dies waiting for an ambulance. We've interviewed

for an ambulance. We've interviewed experienced

for an ambulance. We've interviewed experienced paramedics

for an ambulance. We've interviewed experienced paramedics working

for an ambulance. We've interviewed experienced paramedics working for

experienced paramedics working for the

experienced paramedics working for the North

experienced paramedics working for the North East

experienced paramedics working for the North East Ambulance

experienced paramedics working for the North East Ambulance Service.

the North East Ambulance Service. Throughout

the North East Ambulance Service. Throughout this

the North East Ambulance Service. Throughout this report,

the North East Ambulance Service. Throughout this report, we've

the North East Ambulance Service. Throughout this report, we've used

Throughout this report, we've used actors

Throughout this report, we've used actors to

Throughout this report, we've used actors to voice

Throughout this report, we've used actors to voice their

Throughout this report, we've used actors to voice their concerns,

Throughout this report, we've used actors to voice their concerns, word

actors to voice their concerns, word for

actors to voice their concerns, word for word.

actors to voice their concerns, word for word. The

actors to voice their concerns, word for word. The paramedics

actors to voice their concerns, word for word. The paramedics fear

for word. The paramedics fear they'll

for word. The paramedics fear they'll be

for word. The paramedics fear they'll be sacked

for word. The paramedics fear they'll be sacked for

for word. The paramedics fear they'll be sacked for speaking

for word. The paramedics fear they'll be sacked for speaking out.

they'll be sacked for speaking out. The

they'll be sacked for speaking out. The picture

they'll be sacked for speaking out. The picture they

they'll be sacked for speaking out. The picture they paint

they'll be sacked for speaking out. The picture they paint is

The picture they paint is unsettling.

The picture they paint is unsettling. It's

The picture they paint is unsettling. It's a

The picture they paint is unsettling. It's a glimpse

The picture they paint is unsettling. It's a glimpse into

The picture they paint is unsettling. It's a glimpse into a

unsettling. It's a glimpse into a world

unsettling. It's a glimpse into a world few

unsettling. It's a glimpse into a world few can

unsettling. It's a glimpse into a world few can imagine.

unsettling. It's a glimpse into a world few can imagine. So

unsettling. It's a glimpse into a world few can imagine. So why

unsettling. It's a glimpse into a world few can imagine. So why do

unsettling. It's a glimpse into a world few can imagine. So why do the

world few can imagine. So why do the job?

world few can imagine. So why do the job? I

world few can imagine. So why do the job? I try

world few can imagine. So why do the job? I try and

world few can imagine. So why do the job? I try and treat

world few can imagine. So why do the job? I try and treat every

world few can imagine. So why do the job? I try and treat every patient

world few can imagine. So why do the job? I try and treat every patient I

job? I try and treat every patient I see

job? I try and treat every patient I see as

job? I try and treat every patient I see as though

job? I try and treat every patient I see as though they

job? I try and treat every patient I see as though they were

job? I try and treat every patient I see as though they were a

job? I try and treat every patient I see as though they were a member

job? I try and treat every patient I see as though they were a member of

see as though they were a member of my

see as though they were a member of my family.

see as though they were a member of my family. If

see as though they were a member of my family. If I

see as though they were a member of my family. If I can

see as though they were a member of my family. If I can do

see as though they were a member of my family. If I can do the

see as though they were a member of my family. If I can do the best

see as though they were a member of my family. If I can do the best for

my family. If I can do the best for them

my family. If I can do the best for them that

my family. If I can do the best for them that one

my family. If I can do the best for them that one patient

my family. If I can do the best for them that one patient at

my family. If I can do the best for them that one patient at that

my family. If I can do the best for them that one patient at that one

them that one patient at that one time

them that one patient at that one time then

them that one patient at that one time then I

them that one patient at that one time then I like

them that one patient at that one time then I like to

them that one patient at that one time then I like to think

them that one patient at that one time then I like to think that

them that one patient at that one time then I like to think that that

time then I like to think that that makes

time then I like to think that that makes me

time then I like to think that that makes me a

time then I like to think that that makes me a good

time then I like to think that that makes me a good paramedic.

makes me a good paramedic. Obviously,

makes me a good paramedic. Obviously, it's

makes me a good paramedic. Obviously, it's a

makes me a good paramedic. Obviously, it's a caring

makes me a good paramedic. Obviously, it's a caring profession.

Obviously, it's a caring profession. That's

Obviously, it's a caring profession. That's why

Obviously, it's a caring profession. That's why I

Obviously, it's a caring profession. That's why I do

Obviously, it's a caring profession. That's why I do the

Obviously, it's a caring profession. That's why I do the job.

Obviously, it's a caring profession. That's why I do the job. I

Obviously, it's a caring profession. That's why I do the job. I do

Obviously, it's a caring profession. That's why I do the job. I do it

Obviously, it's a caring profession. That's why I do the job. I do it to

That's why I do the job. I do it to the

That's why I do the job. I do it to the best

That's why I do the job. I do it to the best of

That's why I do the job. I do it to the best of my

That's why I do the job. I do it to the best of my abilities.

That's why I do the job. I do it to the best of my abilities. We

That's why I do the job. I do it to the best of my abilities. We do

That's why I do the job. I do it to the best of my abilities. We do see

the best of my abilities. We do see things

the best of my abilities. We do see things that

the best of my abilities. We do see things that do

the best of my abilities. We do see things that do frustrate

the best of my abilities. We do see things that do frustrate us.

the best of my abilities. We do see things that do frustrate us. With

things that do frustrate us. With 600

things that do frustrate us. With 600 paramedics

things that do frustrate us. With 600 paramedics covering

things that do frustrate us. With 600 paramedics covering a

things that do frustrate us. With 600 paramedics covering a vast

things that do frustrate us. With 600 paramedics covering a vast area

600 paramedics covering a vast area from

600 paramedics covering a vast area from Teesside

600 paramedics covering a vast area from Teesside to

600 paramedics covering a vast area from Teesside to Berwick,

600 paramedics covering a vast area from Teesside to Berwick, the

from Teesside to Berwick, the pressure

from Teesside to Berwick, the pressure starts

from Teesside to Berwick, the pressure starts at

from Teesside to Berwick, the pressure starts at the

from Teesside to Berwick, the pressure starts at the beginning

from Teesside to Berwick, the pressure starts at the beginning of

pressure starts at the beginning of their

pressure starts at the beginning of their 12

pressure starts at the beginning of their 12 hour

pressure starts at the beginning of their 12 hour shift.

pressure starts at the beginning of their 12 hour shift. We've

pressure starts at the beginning of their 12 hour shift. We've heard

their 12 hour shift. We've heard repeated

their 12 hour shift. We've heard repeated concerns

their 12 hour shift. We've heard repeated concerns about

their 12 hour shift. We've heard repeated concerns about equipment

repeated concerns about equipment shortages.

repeated concerns about equipment shortages. It

repeated concerns about equipment shortages. It is

repeated concerns about equipment shortages. It is a

repeated concerns about equipment shortages. It is a legal

repeated concerns about equipment shortages. It is a legal requirement

shortages. It is a legal requirement that

shortages. It is a legal requirement that we're

shortages. It is a legal requirement that we're supposed

shortages. It is a legal requirement that we're supposed to

shortages. It is a legal requirement that we're supposed to check

shortages. It is a legal requirement that we're supposed to check these

that we're supposed to check these vehicles,

that we're supposed to check these vehicles, the

that we're supposed to check these vehicles, the roadworthiness

that we're supposed to check these vehicles, the roadworthiness of

that we're supposed to check these vehicles, the roadworthiness of the

vehicles, the roadworthiness of the vehicle

vehicles, the roadworthiness of the vehicle and

vehicles, the roadworthiness of the vehicle and then

vehicles, the roadworthiness of the vehicle and then on

vehicles, the roadworthiness of the vehicle and then on to

vehicles, the roadworthiness of the vehicle and then on to the

vehicles, the roadworthiness of the vehicle and then on to the back.

vehicles, the roadworthiness of the vehicle and then on to the back. We

vehicle and then on to the back. We checked

vehicle and then on to the back. We checked the

vehicle and then on to the back. We checked the equipment

vehicle and then on to the back. We checked the equipment that

vehicle and then on to the back. We checked the equipment that we

vehicle and then on to the back. We checked the equipment that we use.

checked the equipment that we use. And

checked the equipment that we use. And I

checked the equipment that we use. And I would

checked the equipment that we use. And I would say

checked the equipment that we use. And I would say nine

checked the equipment that we use. And I would say nine times

checked the equipment that we use. And I would say nine times out

checked the equipment that we use. And I would say nine times out of

And I would say nine times out of ten

And I would say nine times out of ten we

And I would say nine times out of ten we never,

And I would say nine times out of ten we never, ever

And I would say nine times out of ten we never, ever get

And I would say nine times out of ten we never, ever get the

And I would say nine times out of ten we never, ever get the chance

And I would say nine times out of ten we never, ever get the chance to

ten we never, ever get the chance to do

ten we never, ever get the chance to do a

ten we never, ever get the chance to do a full

ten we never, ever get the chance to do a full check

ten we never, ever get the chance to do a full check on

ten we never, ever get the chance to do a full check on the

ten we never, ever get the chance to do a full check on the vehicle.

do a full check on the vehicle. Sometimes

do a full check on the vehicle. Sometimes We

do a full check on the vehicle. Sometimes We run

do a full check on the vehicle. Sometimes We run out

do a full check on the vehicle. Sometimes We run out of

do a full check on the vehicle. Sometimes We run out of oxygen,

Sometimes We run out of oxygen, cannulation

Sometimes We run out of oxygen, cannulation equipment,

Sometimes We run out of oxygen, cannulation equipment, entonnox

cannulation equipment, entonnox drugs

cannulation equipment, entonnox drugs bags.

drugs bags. Have

drugs bags. Have I

drugs bags. Have I been

drugs bags. Have I been caught

drugs bags. Have I been caught out

drugs bags. Have I been caught out like

drugs bags. Have I been caught out like that?

drugs bags. Have I been caught out like that? I

Have I been caught out like that? I haven't,

Have I been caught out like that? I haven't, no.

Have I been caught out like that? I haven't, no. I

Have I been caught out like that? I haven't, no. I know

Have I been caught out like that? I haven't, no. I know people

Have I been caught out like that? I haven't, no. I know people who

Have I been caught out like that? I haven't, no. I know people who have.

haven't, no. I know people who have. They're

haven't, no. I know people who have. They're getting

haven't, no. I know people who have. They're getting to

haven't, no. I know people who have. They're getting to jobs

haven't, no. I know people who have. They're getting to jobs and

haven't, no. I know people who have. They're getting to jobs and they've

They're getting to jobs and they've got

They're getting to jobs and they've got no

They're getting to jobs and they've got no oxygen.

They're getting to jobs and they've got no oxygen. I

They're getting to jobs and they've got no oxygen. I know

They're getting to jobs and they've got no oxygen. I know people

They're getting to jobs and they've got no oxygen. I know people it's

got no oxygen. I know people it's happened

got no oxygen. I know people it's happened to.

got no oxygen. I know people it's happened to. Where

got no oxygen. I know people it's happened to. Where the

got no oxygen. I know people it's happened to. Where the previous

happened to. Where the previous shift's

happened to. Where the previous shift's just

happened to. Where the previous shift's just forgot

happened to. Where the previous shift's just forgot that

happened to. Where the previous shift's just forgot that they've

shift's just forgot that they've used

shift's just forgot that they've used that

shift's just forgot that they've used that cylinder,

shift's just forgot that they've used that cylinder, and

shift's just forgot that they've used that cylinder, and there's

shift's just forgot that they've used that cylinder, and there's been

used that cylinder, and there's been none

used that cylinder, and there's been none left.

used that cylinder, and there's been none left. I've

used that cylinder, and there's been none left. I've had

used that cylinder, and there's been none left. I've had situations

used that cylinder, and there's been none left. I've had situations where

none left. I've had situations where we've

none left. I've had situations where we've not

none left. I've had situations where we've not had

none left. I've had situations where we've not had a

none left. I've had situations where we've not had a pelvic

none left. I've had situations where we've not had a pelvic splint

none left. I've had situations where we've not had a pelvic splint and

we've not had a pelvic splint and somebody's

we've not had a pelvic splint and somebody's broken

we've not had a pelvic splint and somebody's broken their

we've not had a pelvic splint and somebody's broken their pelvis

we've not had a pelvic splint and somebody's broken their pelvis in

somebody's broken their pelvis in quite

somebody's broken their pelvis in quite a

somebody's broken their pelvis in quite a traumatic

somebody's broken their pelvis in quite a traumatic injury

somebody's broken their pelvis in quite a traumatic injury and

somebody's broken their pelvis in quite a traumatic injury and we've

quite a traumatic injury and we've had

quite a traumatic injury and we've had to

quite a traumatic injury and we've had to adapt

quite a traumatic injury and we've had to adapt other

quite a traumatic injury and we've had to adapt other pieces

quite a traumatic injury and we've had to adapt other pieces of

had to adapt other pieces of equipment

had to adapt other pieces of equipment to

had to adapt other pieces of equipment to splinter

had to adapt other pieces of equipment to splinter their

had to adapt other pieces of equipment to splinter their pelvis.

equipment to splinter their pelvis. It's

equipment to splinter their pelvis. It's embarrassing.

equipment to splinter their pelvis. It's embarrassing. Sometimes

equipment to splinter their pelvis. It's embarrassing. Sometimes you

equipment to splinter their pelvis. It's embarrassing. Sometimes you can

It's embarrassing. Sometimes you can come

It's embarrassing. Sometimes you can come through

It's embarrassing. Sometimes you can come through the

It's embarrassing. Sometimes you can come through the doors

It's embarrassing. Sometimes you can come through the doors and

It's embarrassing. Sometimes you can come through the doors and it's

It's embarrassing. Sometimes you can come through the doors and it's like

come through the doors and it's like Blue

come through the doors and it's like Blue Peter.

Blue Peter. We

Blue Peter. We invited

Blue Peter. We invited the

Blue Peter. We invited the North

Blue Peter. We invited the North East

Blue Peter. We invited the North East Ambulance

We invited the North East Ambulance Service

We invited the North East Ambulance Service to

We invited the North East Ambulance Service to take

We invited the North East Ambulance Service to take part

We invited the North East Ambulance Service to take part in

We invited the North East Ambulance Service to take part in person

We invited the North East Ambulance Service to take part in person in

Service to take part in person in this

Service to take part in person in this programme.

Service to take part in person in this programme. But

Service to take part in person in this programme. But they

Service to take part in person in this programme. But they said

Service to take part in person in this programme. But they said they

this programme. But they said they were

this programme. But they said they were too

this programme. But they said they were too busy.

this programme. But they said they were too busy. Instead

this programme. But they said they were too busy. Instead they

this programme. But they said they were too busy. Instead they gave

this programme. But they said they were too busy. Instead they gave us

were too busy. Instead they gave us a

were too busy. Instead they gave us a statement.

were too busy. Instead they gave us a statement. They

were too busy. Instead they gave us a statement. They say,

were too busy. Instead they gave us a statement. They say, "no

were too busy. Instead they gave us a statement. They say, "no vehicles

a statement. They say, "no vehicles suffer

a statement. They say, "no vehicles suffer from

a statement. They say, "no vehicles suffer from a

a statement. They say, "no vehicles suffer from a shortage

a statement. They say, "no vehicles suffer from a shortage of

suffer from a shortage of equipment."

suffer from a shortage of equipment." "All

suffer from a shortage of equipment." "All ambulances

suffer from a shortage of equipment." "All ambulances are

equipment." "All ambulances are stocked

equipment." "All ambulances are stocked sufficiently

equipment." "All ambulances are stocked sufficiently while

equipment." "All ambulances are stocked sufficiently while on

equipment." "All ambulances are stocked sufficiently while on the

stocked sufficiently while on the road

stocked sufficiently while on the road to

stocked sufficiently while on the road to deal

stocked sufficiently while on the road to deal with

stocked sufficiently while on the road to deal with an

stocked sufficiently while on the road to deal with an emergency.

In

In just

In just two

In just two months,

In just two months, between

In just two months, between December

In just two months, between December last

In just two months, between December last year

In just two months, between December last year and

In just two months, between December last year and January

In just two months, between December last year and January this

In just two months, between December last year and January this year,

In just two months, between December last year and January this year, the

last year and January this year, the North

last year and January this year, the North East

last year and January this year, the North East Ambulance

last year and January this year, the North East Ambulance service

North East Ambulance service investigated

North East Ambulance service investigated 130

North East Ambulance service investigated 130 complaints

investigated 130 complaints ofserious

investigated 130 complaints ofserious delays

investigated 130 complaints ofserious delays to

investigated 130 complaints ofserious delays to patients

investigated 130 complaints ofserious delays to patients getting

ofserious delays to patients getting treatment.

ofserious delays to patients getting treatment. On

ofserious delays to patients getting treatment. On one

ofserious delays to patients getting treatment. On one day

ofserious delays to patients getting treatment. On one day alone,

treatment. On one day alone, December

treatment. On one day alone, December the

treatment. On one day alone, December the 30th,

treatment. On one day alone, December the 30th, there

treatment. On one day alone, December the 30th, there were

treatment. On one day alone, December the 30th, there were 15

December the 30th, there were 15 incidents

December the 30th, there were 15 incidents ofpatients

December the 30th, there were 15 incidents ofpatients waiting

December the 30th, there were 15 incidents ofpatients waiting more

incidents ofpatients waiting more than

incidents ofpatients waiting more than two

incidents ofpatients waiting more than two hours

incidents ofpatients waiting more than two hours to

incidents ofpatients waiting more than two hours to be

incidents ofpatients waiting more than two hours to be admitted

incidents ofpatients waiting more than two hours to be admitted to

than two hours to be admitted to hospital.

than two hours to be admitted to hospital. Waiting

than two hours to be admitted to hospital. Waiting is

than two hours to be admitted to hospital. Waiting is the

than two hours to be admitted to hospital. Waiting is the worst

than two hours to be admitted to hospital. Waiting is the worst for

hospital. Waiting is the worst for patients

hospital. Waiting is the worst for patients and

hospital. Waiting is the worst for patients and their

hospital. Waiting is the worst for patients and their families,

hospital. Waiting is the worst for patients and their families, no

patients and their families, no matter

patients and their families, no matter who

patients and their families, no matter who they

patients and their families, no matter who they are.

patients and their families, no matter who they are. My

patients and their families, no matter who they are. My mum

patients and their families, no matter who they are. My mum was

matter who they are. My mum was poorly

matter who they are. My mum was poorly and

matter who they are. My mum was poorly and an

matter who they are. My mum was poorly and an ambulance

matter who they are. My mum was poorly and an ambulance was

matter who they are. My mum was poorly and an ambulance was booked

poorly and an ambulance was booked but

poorly and an ambulance was booked but it

poorly and an ambulance was booked but it took

poorly and an ambulance was booked but it took over

poorly and an ambulance was booked but it took over five

poorly and an ambulance was booked but it took over five hours

poorly and an ambulance was booked but it took over five hours to

poorly and an ambulance was booked but it took over five hours to get

but it took over five hours to get to

but it took over five hours to get to the

but it took over five hours to get to the elderly

but it took over five hours to get to the elderly person's

but it took over five hours to get to the elderly person's home

but it took over five hours to get to the elderly person's home to

to the elderly person's home to collect

to the elderly person's home to collect my

to the elderly person's home to collect my mum.

to the elderly person's home to collect my mum. Really

to the elderly person's home to collect my mum. Really anxious

to the elderly person's home to collect my mum. Really anxious time

collect my mum. Really anxious time for

collect my mum. Really anxious time for everyone.

collect my mum. Really anxious time for everyone. This

collect my mum. Really anxious time for everyone. This ambulance

collect my mum. Really anxious time for everyone. This ambulance just

for everyone. This ambulance just did

for everyone. This ambulance just did not

for everyone. This ambulance just did not arrive

for everyone. This ambulance just did not arrive until

for everyone. This ambulance just did not arrive until after

for everyone. This ambulance just did not arrive until after 11

did not arrive until after 11 o'clock

did not arrive until after 11 o'clock at

did not arrive until after 11 o'clock at night.

did not arrive until after 11 o'clock at night. Once

did not arrive until after 11 o'clock at night. Once it

did not arrive until after 11 o'clock at night. Once it did

o'clock at night. Once it did arrive,

o'clock at night. Once it did arrive, further

o'clock at night. Once it did arrive, further wait

o'clock at night. Once it did arrive, further wait sitting

o'clock at night. Once it did arrive, further wait sitting in

arrive, further wait sitting in wheelchair

arrive, further wait sitting in wheelchair for

arrive, further wait sitting in wheelchair for further

arrive, further wait sitting in wheelchair for further hour

arrive, further wait sitting in wheelchair for further hour and

arrive, further wait sitting in wheelchair for further hour and a

wheelchair for further hour and a half,

wheelchair for further hour and a half, no

wheelchair for further hour and a half, no beds

wheelchair for further hour and a half, no beds available

wheelchair for further hour and a half, no beds available for

wheelchair for further hour and a half, no beds available for her.

wheelchair for further hour and a half, no beds available for her. So

half, no beds available for her. So it

half, no beds available for her. So it was

half, no beds available for her. So it was really

half, no beds available for her. So it was really anxious

half, no beds available for her. So it was really anxious time.

half, no beds available for her. So it was really anxious time. I

half, no beds available for her. So it was really anxious time. I really

it was really anxious time. I really do

it was really anxious time. I really do feel

it was really anxious time. I really do feel sorry

it was really anxious time. I really do feel sorry for

it was really anxious time. I really do feel sorry for paramedics.

it was really anxious time. I really do feel sorry for paramedics. They

do feel sorry for paramedics. They walk

do feel sorry for paramedics. They walk into

do feel sorry for paramedics. They walk into a

do feel sorry for paramedics. They walk into a situation

do feel sorry for paramedics. They walk into a situation which

do feel sorry for paramedics. They walk into a situation which is

do feel sorry for paramedics. They walk into a situation which is very

walk into a situation which is very highly

walk into a situation which is very highly charged,

walk into a situation which is very highly charged, often

walk into a situation which is very highly charged, often on

walk into a situation which is very highly charged, often on the

highly charged, often on the receiving

highly charged, often on the receiving end

highly charged, often on the receiving end of

highly charged, often on the receiving end of outbursts,

highly charged, often on the receiving end of outbursts, I

highly charged, often on the receiving end of outbursts, I should

receiving end of outbursts, I should imagine.

receiving end of outbursts, I should imagine. The

receiving end of outbursts, I should imagine. The pain

receiving end of outbursts, I should imagine. The pain was

receiving end of outbursts, I should imagine. The pain was horrendous.

receiving end of outbursts, I should imagine. The pain was horrendous. It

imagine. The pain was horrendous. It was

imagine. The pain was horrendous. It was so

imagine. The pain was horrendous. It was so painful.

imagine. The pain was horrendous. It was so painful. I

imagine. The pain was horrendous. It was so painful. I wouldn't

imagine. The pain was horrendous. It was so painful. I wouldn't wish

imagine. The pain was horrendous. It was so painful. I wouldn't wish it

was so painful. I wouldn't wish it on

was so painful. I wouldn't wish it on my

was so painful. I wouldn't wish it on my worst

was so painful. I wouldn't wish it on my worst enemy.

was so painful. I wouldn't wish it on my worst enemy. I

was so painful. I wouldn't wish it on my worst enemy. I knew

was so painful. I wouldn't wish it on my worst enemy. I knew 100%

was so painful. I wouldn't wish it on my worst enemy. I knew 100% that

on my worst enemy. I knew 100% that my

on my worst enemy. I knew 100% that my dad

on my worst enemy. I knew 100% that my dad needed

on my worst enemy. I knew 100% that my dad needed an

on my worst enemy. I knew 100% that my dad needed an ambulance

my dad needed an ambulance straightaway.

straightaway. I

straightaway. I was

straightaway. I was just

straightaway. I was just trying

straightaway. I was just trying my

straightaway. I was just trying my best

straightaway. I was just trying my best to

straightaway. I was just trying my best to get

I was just trying my best to get anyone

I was just trying my best to get anyone to

I was just trying my best to get anyone to come

I was just trying my best to get anyone to come and

I was just trying my best to get anyone to come and see

I was just trying my best to get anyone to come and see to

I was just trying my best to get anyone to come and see to him.

I was just trying my best to get anyone to come and see to him. Just

anyone to come and see to him. Just a

anyone to come and see to him. Just a waiting

anyone to come and see to him. Just a waiting game.

anyone to come and see to him. Just a waiting game. Then

anyone to come and see to him. Just a waiting game. Then an

anyone to come and see to him. Just a waiting game. Then an ambulance

a waiting game. Then an ambulance did

a waiting game. Then an ambulance did arrive.

a waiting game. Then an ambulance did arrive. Eventually

a waiting game. Then an ambulance did arrive. Eventually when

a waiting game. Then an ambulance did arrive. Eventually when the

did arrive. Eventually when the ambulance

did arrive. Eventually when the ambulance did

did arrive. Eventually when the ambulance did arrive,

did arrive. Eventually when the ambulance did arrive, they

did arrive. Eventually when the ambulance did arrive, they had

did arrive. Eventually when the ambulance did arrive, they had to

ambulance did arrive, they had to come

ambulance did arrive, they had to come from

ambulance did arrive, they had to come from Loftus.

ambulance did arrive, they had to come from Loftus. That

ambulance did arrive, they had to come from Loftus. That was

ambulance did arrive, they had to come from Loftus. That was two

ambulance did arrive, they had to come from Loftus. That was two hours

come from Loftus. That was two hours later.

come from Loftus. That was two hours later. I'm

come from Loftus. That was two hours later. I'm 75

come from Loftus. That was two hours later. I'm 75 years

come from Loftus. That was two hours later. I'm 75 years old

come from Loftus. That was two hours later. I'm 75 years old I

come from Loftus. That was two hours later. I'm 75 years old I suffer

later. I'm 75 years old I suffer with

later. I'm 75 years old I suffer with prostate

later. I'm 75 years old I suffer with prostate cancer,

later. I'm 75 years old I suffer with prostate cancer, angina

later. I'm 75 years old I suffer with prostate cancer, angina COPD.

with prostate cancer, angina COPD. Wait

with prostate cancer, angina COPD. Wait two

with prostate cancer, angina COPD. Wait two hours

with prostate cancer, angina COPD. Wait two hours for

with prostate cancer, angina COPD. Wait two hours for an

with prostate cancer, angina COPD. Wait two hours for an ambulance.

with prostate cancer, angina COPD. Wait two hours for an ambulance. In

Wait two hours for an ambulance. In my

Wait two hours for an ambulance. In my mind,

Wait two hours for an ambulance. In my mind, absolute

Wait two hours for an ambulance. In my mind, absolute disgrace.

Wait two hours for an ambulance. In my mind, absolute disgrace. The

Wait two hours for an ambulance. In my mind, absolute disgrace. The two

my mind, absolute disgrace. The two guys

my mind, absolute disgrace. The two guys that

my mind, absolute disgrace. The two guys that came,

my mind, absolute disgrace. The two guys that came, they

my mind, absolute disgrace. The two guys that came, they couldn't

my mind, absolute disgrace. The two guys that came, they couldn't help

guys that came, they couldn't help us

guys that came, they couldn't help us enough.

guys that came, they couldn't help us enough. They

guys that came, they couldn't help us enough. They were

guys that came, they couldn't help us enough. They were absolutely

us enough. They were absolutely outstanding.

us enough. They were absolutely outstanding. Waiting

us enough. They were absolutely outstanding. Waiting with

outstanding. Waiting with desperately

outstanding. Waiting with desperately ill

outstanding. Waiting with desperately ill patients

outstanding. Waiting with desperately ill patients is

desperately ill patients is something

desperately ill patients is something paramedics

desperately ill patients is something paramedics never

desperately ill patients is something paramedics never forget

something paramedics never forget either.

something paramedics never forget either. Personally,

something paramedics never forget either. Personally, the

something paramedics never forget either. Personally, the worst

something paramedics never forget either. Personally, the worst one

either. Personally, the worst one was

either. Personally, the worst one was probably

either. Personally, the worst one was probably two

either. Personally, the worst one was probably two hours

either. Personally, the worst one was probably two hours where

either. Personally, the worst one was probably two hours where the

either. Personally, the worst one was probably two hours where the guy

was probably two hours where the guy was

was probably two hours where the guy was having

was probably two hours where the guy was having a

was probably two hours where the guy was having a heart

was probably two hours where the guy was having a heart attack

was probably two hours where the guy was having a heart attack and

was probably two hours where the guy was having a heart attack and I

was probably two hours where the guy was having a heart attack and I was

was having a heart attack and I was waiting

was having a heart attack and I was waiting two

was having a heart attack and I was waiting two hours

was having a heart attack and I was waiting two hours for

was having a heart attack and I was waiting two hours for a

was having a heart attack and I was waiting two hours for a back—up

was having a heart attack and I was waiting two hours for a back—up to

waiting two hours for a back—up to take

waiting two hours for a back—up to take him

waiting two hours for a back—up to take him to

waiting two hours for a back—up to take him to hospital.

waiting two hours for a back—up to take him to hospital. He

waiting two hours for a back—up to take him to hospital. He was

waiting two hours for a back—up to take him to hospital. He was in

take him to hospital. He was in agony

take him to hospital. He was in agony sort

take him to hospital. He was in agony sort of

take him to hospital. He was in agony sort of thing,

take him to hospital. He was in agony sort of thing, rolling

take him to hospital. He was in agony sort of thing, rolling around

agony sort of thing, rolling around on

agony sort of thing, rolling around on the

agony sort of thing, rolling around on the floor.

agony sort of thing, rolling around on the floor. It

agony sort of thing, rolling around on the floor. It was

agony sort of thing, rolling around on the floor. It was quite

agony sort of thing, rolling around on the floor. It was quite hard

agony sort of thing, rolling around on the floor. It was quite hard to

on the floor. It was quite hard to get

on the floor. It was quite hard to get him

on the floor. It was quite hard to get him to

on the floor. It was quite hard to get him to relax.

on the floor. It was quite hard to get him to relax. The

on the floor. It was quite hard to get him to relax. The family

on the floor. It was quite hard to get him to relax. The family are

get him to relax. The family are getting

get him to relax. The family are getting irate,

get him to relax. The family are getting irate, aggressive.

get him to relax. The family are getting irate, aggressive. Wanting

getting irate, aggressive. Wanting the

getting irate, aggressive. Wanting the family

getting irate, aggressive. Wanting the family member

getting irate, aggressive. Wanting the family member to

getting irate, aggressive. Wanting the family member to go

getting irate, aggressive. Wanting the family member to go to

getting irate, aggressive. Wanting the family member to go to hospital

the family member to go to hospital straightaway.

the family member to go to hospital straightaway. My

the family member to go to hospital straightaway. My worst

the family member to go to hospital straightaway. My worst experience

straightaway. My worst experience was

straightaway. My worst experience was when

straightaway. My worst experience was when I

straightaway. My worst experience was when I was

straightaway. My worst experience was when I was on

straightaway. My worst experience was when I was on the

straightaway. My worst experience was when I was on the rapid

straightaway. My worst experience was when I was on the rapid response

was when I was on the rapid response car.

was when I was on the rapid response car. It

was when I was on the rapid response car. It was

was when I was on the rapid response car. It was an

was when I was on the rapid response car. It was an elderly

was when I was on the rapid response car. It was an elderly lady,

was when I was on the rapid response car. It was an elderly lady, her

car. It was an elderly lady, her blood

car. It was an elderly lady, her blood pressure

car. It was an elderly lady, her blood pressure was

car. It was an elderly lady, her blood pressure was very

car. It was an elderly lady, her blood pressure was very low,

car. It was an elderly lady, her blood pressure was very low, her

blood pressure was very low, her oxygen

blood pressure was very low, her oxygen levels

blood pressure was very low, her oxygen levels were

blood pressure was very low, her oxygen levels were low.An

blood pressure was very low, her oxygen levels were low.An ambulance

oxygen levels were low.An ambulance should

oxygen levels were low.An ambulance should arrive

oxygen levels were low.An ambulance should arrive within

oxygen levels were low.An ambulance should arrive within 20

oxygen levels were low.An ambulance should arrive within 20 minutes.

oxygen levels were low.An ambulance should arrive within 20 minutes. I

should arrive within 20 minutes. I was

should arrive within 20 minutes. I was there

should arrive within 20 minutes. I was there for

should arrive within 20 minutes. I was there for an

should arrive within 20 minutes. I was there for an hour

should arrive within 20 minutes. I was there for an hour and

should arrive within 20 minutes. I was there for an hour and a

should arrive within 20 minutes. I was there for an hour and a half.

was there for an hour and a half. I'd

was there for an hour and a half. I'd used

was there for an hour and a half. I'd used all

was there for an hour and a half. I'd used all my

was there for an hour and a half. I'd used all my oxygen,

was there for an hour and a half. I'd used all my oxygen, two

was there for an hour and a half. I'd used all my oxygen, two bags

was there for an hour and a half. I'd used all my oxygen, two bags of

I'd used all my oxygen, two bags of fluid

I'd used all my oxygen, two bags of fluid for

I'd used all my oxygen, two bags of fluid for the

I'd used all my oxygen, two bags of fluid for the lady,

I'd used all my oxygen, two bags of fluid for the lady, and

I'd used all my oxygen, two bags of fluid for the lady, and she

I'd used all my oxygen, two bags of fluid for the lady, and she was

fluid for the lady, and she was still

fluid for the lady, and she was still getting

fluid for the lady, and she was still getting worse.

fluid for the lady, and she was still getting worse. I'd

fluid for the lady, and she was still getting worse. I'd radioed

still getting worse. I'd radioed them

still getting worse. I'd radioed them five

still getting worse. I'd radioed them five times

still getting worse. I'd radioed them five times before

still getting worse. I'd radioed them five times before the

still getting worse. I'd radioed them five times before the ambulance

them five times before the ambulance arrived.

them five times before the ambulance arrived. I

them five times before the ambulance arrived. I thought

them five times before the ambulance arrived. I thought she

them five times before the ambulance arrived. I thought she was

them five times before the ambulance arrived. I thought she was dying.

them five times before the ambulance arrived. I thought she was dying. I

arrived. I thought she was dying. I think

arrived. I thought she was dying. I think had

arrived. I thought she was dying. I think had the

arrived. I thought she was dying. I think had the ambulance

arrived. I thought she was dying. I think had the ambulance not

arrived. I thought she was dying. I think had the ambulance not arrived

think had the ambulance not arrived when

think had the ambulance not arrived when it

think had the ambulance not arrived when it did

think had the ambulance not arrived when it did she

think had the ambulance not arrived when it did she would

think had the ambulance not arrived when it did she would have

think had the ambulance not arrived when it did she would have because

think had the ambulance not arrived when it did she would have because I

when it did she would have because I was

when it did she would have because I was running

when it did she would have because I was running out

when it did she would have because I was running out of

when it did she would have because I was running out of oxygen.

when it did she would have because I was running out of oxygen. NEAS

when it did she would have because I was running out of oxygen. NEAS says

was running out of oxygen. NEAS says only

was running out of oxygen. NEAS says only six

was running out of oxygen. NEAS says only six of

was running out of oxygen. NEAS says only six of the

was running out of oxygen. NEAS says only six of the 130

was running out of oxygen. NEAS says only six of the 130 serious

was running out of oxygen. NEAS says only six of the 130 serious delays

only six of the 130 serious delays recorded

only six of the 130 serious delays recorded between

only six of the 130 serious delays recorded between December

only six of the 130 serious delays recorded between December and

recorded between December and January

recorded between December and January were

recorded between December and January were down

recorded between December and January were down to

recorded between December and January were down to the

recorded between December and January were down to the ambulance

January were down to the ambulance service.

January were down to the ambulance service. They

January were down to the ambulance service. They say

January were down to the ambulance service. They say the

January were down to the ambulance service. They say the entire

January were down to the ambulance service. They say the entire NHS

January were down to the ambulance service. They say the entire NHS is

service. They say the entire NHS is under

service. They say the entire NHS is under "tremendous

service. They say the entire NHS is under "tremendous strain"

service. They say the entire NHS is under "tremendous strain" but

under "tremendous strain" but "despite

under "tremendous strain" but "despite these

under "tremendous strain" but "despite these pressures

under "tremendous strain" but "despite these pressures NEAS

under "tremendous strain" but "despite these pressures NEAS is

"despite these pressures NEAS is still

"despite these pressures NEAS is still meeting

"despite these pressures NEAS is still meeting its

"despite these pressures NEAS is still meeting its performance

still meeting its performance targets.

still meeting its performance targets. So

still meeting its performance targets. So far

still meeting its performance targets. So far this

still meeting its performance targets. So far this year

still meeting its performance targets. So far this year 79%

still meeting its performance targets. So far this year 79% of

still meeting its performance targets. So far this year 79% of the

targets. So far this year 79% of the most

targets. So far this year 79% of the most serious

targets. So far this year 79% of the most serious emergency

targets. So far this year 79% of the most serious emergency calls

targets. So far this year 79% of the most serious emergency calls are

most serious emergency calls are reached

most serious emergency calls are reached within

most serious emergency calls are reached within eight

most serious emergency calls are reached within eight minutes."

reached within eight minutes." All

reached within eight minutes." All the

reached within eight minutes." All the paramedics

reached within eight minutes." All the paramedics we

reached within eight minutes." All the paramedics we spoke

reached within eight minutes." All the paramedics we spoke to

reached within eight minutes." All the paramedics we spoke to said

All the paramedics we spoke to said burn

All the paramedics we spoke to said burn out

All the paramedics we spoke to said burn out is

All the paramedics we spoke to said burn out is a

All the paramedics we spoke to said burn out is a problem.

All the paramedics we spoke to said burn out is a problem. The

All the paramedics we spoke to said burn out is a problem. The most

burn out is a problem. The most recent

burn out is a problem. The most recent staff

burn out is a problem. The most recent staff survey

burn out is a problem. The most recent staff survey backs

burn out is a problem. The most recent staff survey backs this

burn out is a problem. The most recent staff survey backs this up.

recent staff survey backs this up. Paramedics

recent staff survey backs this up. Paramedics told

recent staff survey backs this up. Paramedics told us

recent staff survey backs this up. Paramedics told us they

recent staff survey backs this up. Paramedics told us they have

recent staff survey backs this up. Paramedics told us they have no

Paramedics told us they have no choice

Paramedics told us they have no choice about

Paramedics told us they have no choice about working

Paramedics told us they have no choice about working over

Paramedics told us they have no choice about working over time.

Paramedics told us they have no choice about working over time. 81%

choice about working over time. 81% report

choice about working over time. 81% report working

choice about working over time. 81% report working extra

choice about working over time. 81% report working extra hours.

report working extra hours. The

report working extra hours. The workload

report working extra hours. The workload has

report working extra hours. The workload has increased

report working extra hours. The workload has increased over

report working extra hours. The workload has increased over the

The workload has increased over the timescales

The workload has increased over the timescales I've

The workload has increased over the timescales I've been

The workload has increased over the timescales I've been in

The workload has increased over the timescales I've been in the

timescales I've been in the ambulance

timescales I've been in the ambulance service

timescales I've been in the ambulance service so

timescales I've been in the ambulance service so now

timescales I've been in the ambulance service so now its

ambulance service so now its basically

ambulance service so now its basically job

ambulance service so now its basically job after

ambulance service so now its basically job after job

ambulance service so now its basically job after job after

ambulance service so now its basically job after job after job.

basically job after job after job. At

basically job after job after job. At the

basically job after job after job. At the end

basically job after job after job. At the end of

basically job after job after job. At the end of the

basically job after job after job. At the end of the day,

basically job after job after job. At the end of the day, we

basically job after job after job. At the end of the day, we are

basically job after job after job. At the end of the day, we are not

At the end of the day, we are not machines.

At the end of the day, we are not machines. We

At the end of the day, we are not machines. We do

At the end of the day, we are not machines. We do need

At the end of the day, we are not machines. We do need to

At the end of the day, we are not machines. We do need to have

At the end of the day, we are not machines. We do need to have food

machines. We do need to have food ,we

machines. We do need to have food ,we do

machines. We do need to have food ,we do need

machines. We do need to have food ,we do need to

machines. We do need to have food ,we do need to have

machines. We do need to have food ,we do need to have something

machines. We do need to have food ,we do need to have something to

,we do need to have something to drink,

,we do need to have something to drink, we

,we do need to have something to drink, we do

,we do need to have something to drink, we do need

,we do need to have something to drink, we do need to

,we do need to have something to drink, we do need to have

,we do need to have something to drink, we do need to have half

,we do need to have something to drink, we do need to have half an

drink, we do need to have half an hour

drink, we do need to have half an hour where

drink, we do need to have half an hour where we

drink, we do need to have half an hour where we can

drink, we do need to have half an hour where we can gather

drink, we do need to have half an hour where we can gather our

hour where we can gather our thoughts

hour where we can gather our thoughts and

hour where we can gather our thoughts and come

hour where we can gather our thoughts and come back

hour where we can gather our thoughts and come back down

hour where we can gather our thoughts and come back down to

thoughts and come back down to earth.

thoughts and come back down to earth. A

thoughts and come back down to earth. A lot

thoughts and come back down to earth. A lot of

thoughts and come back down to earth. A lot of us

thoughts and come back down to earth. A lot of us do

thoughts and come back down to earth. A lot of us do feel

thoughts and come back down to earth. A lot of us do feel that

earth. A lot of us do feel that we're

earth. A lot of us do feel that we're treated

earth. A lot of us do feel that we're treated as

earth. A lot of us do feel that we're treated as robots

earth. A lot of us do feel that we're treated as robots and

earth. A lot of us do feel that we're treated as robots and at

earth. A lot of us do feel that we're treated as robots and at the

we're treated as robots and at the end

we're treated as robots and at the end of

we're treated as robots and at the end of the

we're treated as robots and at the end of the day

we're treated as robots and at the end of the day we're

we're treated as robots and at the end of the day we're human

we're treated as robots and at the end of the day we're human beings.

end of the day we're human beings. We're

end of the day we're human beings. We're so

end of the day we're human beings. We're so tired

end of the day we're human beings. We're so tired ourselves

end of the day we're human beings. We're so tired ourselves we're

We're so tired ourselves we're risking

We're so tired ourselves we're risking people's

We're so tired ourselves we're risking people's lives

We're so tired ourselves we're risking people's lives by

We're so tired ourselves we're risking people's lives by being

We're so tired ourselves we're risking people's lives by being at

risking people's lives by being at work

risking people's lives by being at work for

risking people's lives by being at work for so

risking people's lives by being at work for so long.

risking people's lives by being at work for so long. The

risking people's lives by being at work for so long. The worry

risking people's lives by being at work for so long. The worry comes

work for so long. The worry comes that

work for so long. The worry comes that you're

work for so long. The worry comes that you're going

work for so long. The worry comes that you're going to

work for so long. The worry comes that you're going to be

work for so long. The worry comes that you're going to be sat

work for so long. The worry comes that you're going to be sat in

work for so long. The worry comes that you're going to be sat in the

that you're going to be sat in the back

that you're going to be sat in the back of

that you're going to be sat in the back of an

that you're going to be sat in the back of an ambulance

that you're going to be sat in the back of an ambulance on

that you're going to be sat in the back of an ambulance on the

that you're going to be sat in the back of an ambulance on the way

that you're going to be sat in the back of an ambulance on the way to

back of an ambulance on the way to hospital

back of an ambulance on the way to hospital and

back of an ambulance on the way to hospital and be

back of an ambulance on the way to hospital and be nodding

back of an ambulance on the way to hospital and be nodding off

back of an ambulance on the way to hospital and be nodding off with

hospital and be nodding off with patients.

hospital and be nodding off with patients. I

hospital and be nodding off with patients. I don't

hospital and be nodding off with patients. I don't think

hospital and be nodding off with patients. I don't think any

hospital and be nodding off with patients. I don't think any other

patients. I don't think any other emergency

patients. I don't think any other emergency service

patients. I don't think any other emergency service does

patients. I don't think any other emergency service does as

patients. I don't think any other emergency service does as much

patients. I don't think any other emergency service does as much blue

emergency service does as much blue light

emergency service does as much blue light driving

emergency service does as much blue light driving and

emergency service does as much blue light driving and the

emergency service does as much blue light driving and the distances

light driving and the distances you're

light driving and the distances you're travelling,

light driving and the distances you're travelling, you

light driving and the distances you're travelling, you are

light driving and the distances you're travelling, you are putting

you're travelling, you are putting yourself

you're travelling, you are putting yourself and

you're travelling, you are putting yourself and other

you're travelling, you are putting yourself and other members

you're travelling, you are putting yourself and other members of

you're travelling, you are putting yourself and other members of the

yourself and other members of the public

yourself and other members of the public at

yourself and other members of the public at risk.

yourself and other members of the public at risk. You're

yourself and other members of the public at risk. You're trained

yourself and other members of the public at risk. You're trained in

public at risk. You're trained in driving

public at risk. You're trained in driving safely

public at risk. You're trained in driving safely but

public at risk. You're trained in driving safely but it's

public at risk. You're trained in driving safely but it's a

public at risk. You're trained in driving safely but it's a very

public at risk. You're trained in driving safely but it's a very heavy

driving safely but it's a very heavy vehicle

driving safely but it's a very heavy vehicle its

driving safely but it's a very heavy vehicle its very

driving safely but it's a very heavy vehicle its very stressful

driving safely but it's a very heavy vehicle its very stressful being

vehicle its very stressful being that

vehicle its very stressful being that concentrated,

vehicle its very stressful being that concentrated, that

vehicle its very stressful being that concentrated, that switched—on

that concentrated, that switched—on for

that concentrated, that switched—on for that

that concentrated, that switched—on for that amount

that concentrated, that switched—on for that amount of

that concentrated, that switched—on for that amount of time.

that concentrated, that switched—on for that amount of time. NEAS

that concentrated, that switched—on for that amount of time. NEAS says

for that amount of time. NEAS says the

for that amount of time. NEAS says the key

for that amount of time. NEAS says the key to

for that amount of time. NEAS says the key to "reducing

for that amount of time. NEAS says the key to "reducing the

for that amount of time. NEAS says the key to "reducing the pressures

the key to "reducing the pressures on

the key to "reducing the pressures on our

the key to "reducing the pressures on our hardworking

the key to "reducing the pressures on our hardworking crews"

the key to "reducing the pressures on our hardworking crews" lies

the key to "reducing the pressures on our hardworking crews" lies in

on our hardworking crews" lies in part

on our hardworking crews" lies in part with

on our hardworking crews" lies in part with patients.

on our hardworking crews" lies in part with patients. It

on our hardworking crews" lies in part with patients. It says

on our hardworking crews" lies in part with patients. It says experts

part with patients. It says experts estimate

part with patients. It says experts estimate a

part with patients. It says experts estimate a third

part with patients. It says experts estimate a third of

part with patients. It says experts estimate a third of all

part with patients. It says experts estimate a third of all patients

part with patients. It says experts estimate a third of all patients who

estimate a third of all patients who make