31/10/2011 Inside Out West Midlands


Mary Rhodes reports on those who make unnecessary 999 calls. A family visits long-lost relatives in Birmingham to learn why a local children's home sent their parents to Canada.

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Aren't tonight's programme - they were sent to Canada from children's


homes in Birmingham. Now the children are our back searching for


their Midland routes. I have to have a measure of forgiveness. He


could not give me what he had not been given himself. The unwanted


999 calls that could raise other people's lives. I have been to


patients who just want a chat, a cup of tea made. We are on the road


with Black Country ambulances answering calls that should not


have been made. She has locked herself out. I have not got your


key. And a stage villain for real life hoodlum? The Coventry actor


who could be heading back behind bars. I am an actor and nothing


will change that. Even if I do go at a prison, when I come home I


would go back to acting. Welcome to Welcome to Inside Out. We start


tonight with an amazing story of a family search for their hidden


history. Stand by bit the tissues. Post-World War 1. The country was


heading for a Great Depression. Poverty amongst working-class


families was common. This family had seven children. With no welfare


state, the only solution at late in the Child migrant programme. They


believe they were doing the right thing for the children. But hundred


and 30,000 children was sent to the colonies. Beatrice was the youngest


of the seven children sent to Canada and is the only one still


alive. She is now 90, but unable to travel. Her son has come to


Birmingham to try and find out why she was sent a wave. From this trip


I am hoping to gain a better understanding of what my mother's


sight of the family looked like and what some of these circumstances


were. Gary's cousin Barbara has also come to Birmingham. She was 10


when she was sent to Canada. sought to describe our family as a


puzzle and a mystery. Little by little we have been able to put a


small piece of that puzzle together. There are still missing pieces to


be puzzled. Before children were sent to Canada, they were placed in


an emigration home. This is Middlemore. Here is the building,


the last bit left. It is a mystery why this remains, but many people


are pleased it is here. This councillor is a former Middlemore


shot himself. What was life like here for a child? They certainly


had everything that they needed, like food, warmth and clothing.


They definitely had that. A personal experience of mind was the


one thing that I looked forward to was been tucked up in bed.


Returning to the children's home is an overwhelming, yet important


start to their journey. It gives me much better perspective on perhaps


of the way and the reasoning wire my that, what happened to him, the


sadness in his life and how he could not seen to overcome it. So I


have to have a measure of forgiveness that he could not give


me that he had not been given himself and so, you know, alcohol


took over for him. He just could not handle it all. I would like to


ask whether there were any records kept tear of the children as they


flowed through the system? records were comprehensive on all


the children, even after they went to Canada. There was information


coming back about those children, all kept in a records by the


Middlemore's Trust. Eventually, they were transferred from the


Middlemore's Trust to the Central Library. Armed with this


information, Gary and Barbara have come to Birmingham Central Library


in the hope they will find some information regarding the break-up


of their family. The name and age of each child is stated. There were


seven other children listed. The children had been neglected. There


is hardly any furniture in the house. Mother sits in the house all


day smoking and in the final column you see they were sent to Canada on


17th May 1924. It seems the evidence was quite strong, that the


family was not functioning and the children were not being


sufficiently well cared for. I guess it is helpful in a waiter


about verified, but on the other hand, it is hurtful. Gary and


Barbara are beginning to understand why the children were removed from


the family home, but they do not know what happened to their


grandparents. Market just out of -- mother was in an asylum. Had she


been to the asylum prior to the children been taken, what did she


go up after? We do not know from this record. She has obviously been


in before the children were taking into the children's home, but there


are no details. Maybe that is where she resided for the rest of her


life, but I am not sure. Holly Moore was a psychiatric hospital,


said based on this information, they are heading to the local


history centre to try and find out more. The family roomette that Kate


spent her life in a hospital appears to be true as the records


show she died in 1969 in a psychiatric hospital. But the


burial records reveal a surprise - their grandmother was not alone


when she died. Yes, aren't find it. Is that not amazing? By that was


Kate and Horace's second child. She was so traumatised by the break-up


of her family that she returned from Canada in 1930. She was there


anyone who would return to live in England. That is right. Gary and


Barbara now know how and why do parents came to Canada and what


became of their grandmother. But only mystery left to solve his


their grandfather, Horace. condition was quite poor around


1924 and so the prognosis didn't appear to be strong for him at that


point. But it appears he was able to recover, or from what we can


gather. -- from. After Kate had been hospitalised, Horace remarried


and had another family. Horace had three more children with his second


wife. The youngest of those is Derek and he believes he is the


last surviving sibling. Derek is about to meet his niece and nephew


for the first time. This is unbelievable! It is so unreal.


can see the resemblance. Lovely to meet you. And they have a surprise


for him. There is a picture of marmots in recent years. She is


still alive. -- there is a picture of my mother. She will be 90 in


September -- December. Derek is seen his sister Beatrice for the


first time. In has been an emotional reunion. If I can just


see where he is laid to rest. I wish I could have known him, you


know? For Gary and Barbara, the chance to retrace their parents's


steps and reconnect with their family is a chance that thousands


of child migrants will never have. If you have got a story about your


family, please drop me an e-mail. I would love to hear from you.


Now, you have got an emergency, you dial 999, but was it necessary? We


had been following some Black Country ambulance drivers who are


sometimes taken aback by what they fight at the other end of that


emergency call. -- what they find. When we think of the lives of


paramedics, it is something along the lines of this. But tonight we


will see the 999 calls it that should not have been made. I'd do


not have your key, my laugh. -- my love. A third of all art 999 calls


are not taken to hospital. They are treated at the scene. So why our


ambulance crews been sent to incidence they do not need to


attend and what can be done to cut down on these unnecessary call-


outs? People have stub their toe, her their back. It is an early


start for Steve Riley. He has been doing this for 10 years and often


goes to court where he is not needed. A I had been to patients


who need a chat, want a cup of tea made, need some tidying up done. 90


% of the calls I go to on a normal day would be jobs that I should not


be going too. And it could mean the scheme is not treating the people


who need him most. We could have 8999 call, which is around the


corner and paramedics are needed, but they are stuck with jobs that


GPs, pharmacists or walk-in centres can do. As it turns out, Steve does


not have to worry today. Everything he has attended has been a genuine


emergency. But just as he is Probably alcohol-related, but I


will keep an open mind to it. Have you had much today? Steve is right.


It is a man who has been drinking and fallen over. Although he has


been taken to hospital, Steve does not think an ambulance should be


called. A lot of people will say, someone


has fallen down, let us go 999 because it is their job. A lot of


the time it is not our job. If they go over, have a look, I'll be OK?


Lift them up and let them go on their way. That gentlemen got up


off the floor and walked into the back of the ambulance. He was not


injured, he had just had too much to drink.


But that is the problem. We're not talking about hoax calls. In these


cases, when a person dials 999, often they believe an ambulance is


necessary. If a patient is boning 999, they


genuinely think it is an emergency call. We're almost governed by our


own success, because people know we arrive a very fast, they get seen


very quickly, they get someone that can meet their needs and


requirements. 999 is a very easy number to remember.


It is a number so easy to remember that some people die it again and


again and again. If for across the region we have a number of regular,


persistent callers. We have got a patient at the moment


that we have had since the 1st January, 200 calls from them since


the 1st January. With his patient in particular, he is a large


patient, we have to go out, picking up, and it is not just one crew


that is required. It is three crews, six people that we need.


The NHS is try to tackle regular callers by helping them find the


right care, but that takes time. And for Steve, it is only part of


the problem anyway. I do not think it is persistent


callers. I think it is people that it needs to be educated in their


health care themselves. Whether it is people calling


hundreds of times or others just not understanding why you done my


99, one thing is clear. It needs to be sorted. At one of the main


reasons, it costs up to �180,000 every time this happens.


Could I have crew, please? It is money well spent in general


emergencies like this. -- genuine emergencies. But can Steve get to


another shift without an unnecessary call-out?


We got what we think is an elderly female who has collapsed, it does


not sound very well according to what the controller has said. --


she does not sound very well. A she has locked herself out.


I do not have your key, laugh. The 4th a woman has got lot out of her


house, and she has a headache and sore ankle.


-- a woman has been locked out of her house.


That is a yes, we will need to get into the property. I believe


someone is trying to contact the family.


For she need help, but for Steve, it is certainly not urgent, and


definitely not life threatening. She has got a headache, but that is


35 years old. And she has pain in her foot and a slight swelling, but


nothing AGP can't sort out. The Cemal refer her to her GP. -- we


will refer her to her GP. It's frustrating for paramedics and


expensive for the NHS. The emergency responses in the West


Midlands, where the patient is not take into a any, cost up to �40


million a year. Cutting down on just a small number would save time


and money and free up a valuable resources.


Can have an ambulance, police? I have heard my ankle.


Hull could be at hand. Control centres now have a new computer


system called Pathways. It is a bit early to say what impact it could


have, but in the north-east it has been running for five years, and as


this exercise shows, it seems to do the trick.


We have a person who will be able to have a look at your ankle. Have


you got anyone who could take you there?


Pathways makes it easier to identify when an emergency response


is or is not necessary. Here, they have cut down on 2000 call-outs a


month. But his everyone getting help when they needed?


There is always an element of risk with any system. We have had an


evaluation done by three universities independently, and the


risk of not get an ambulance is less than 0.01 %. So this system is


as safe as any other at -- any other emergency service.


's so it seems that Pathways has had an impact.


Is it a part of the solution? I think it is part of it. There is


a lot of public awareness that least to be done and social


marketing to understand what services are available to people.


A so, Pathways may put an end to some unnecessary call-outs. But the


rest may be down to people understanding when they should and


should not dial 999. As for Steve, he will be happy with anything that


will stop him being sent to calls like this.


We are going to a male, not quite sure how old, he cannot urinate. He


is stating that he has run out of pads. I am wondering just why we


are going, but we will have a look and see what we can do. Probably


won't be able to do a lot for him there. Apart from pointing him in


the right direction. For our final story, the criminal


turned actor who could be heading back to jail. As we discover, there


are no guarantees in the world of It is a Midsummer's Day at the


Lichfield Festival, a real-life villain is playing one of


Shakespeare's best, the wicked Edmond in King Lear.


It's fantastic, doing this. I cannot wait to get back out there.


Adrian Mason is plotting a career change, from armed robber to actor.


You could say he has been typecast. His reinvention has hit a sack. He


has broken his curfew to get to rehearsals. In a few days, Adrian


Today, he is due in court. At 36, he has already spent nearly half


his life in prison. He says he started young, encouraged by his


stepfather. I was taught crime. Shoplifting and


stuff. It progressed to burglary, and stuff like that. It was stuff I


was taught. Car crime, theft. Fraud. Robberies in the end.


Locked up in 2004 armed robbery, Adrian had time to learn something


new. Bachelor girl locked up in 2000 -- locked up in 2004 bond


robbery. This is something I have been


trying to do for many years, learning acting, and I am not


thinking about myself for once. It is a lot to take on.


Growing up it was always a grin that he would turn to when I needed


someone. -- Adrian. For his sister Amanda it was too


much. A tough childhood made in -- made them particularly close.


My mother was an alcoholic and left us. Eventually begot taken into


care. Past memories are painful, and that


makes today all the more difficult. I worry. It makes me feel a bit


sick in my stomach. He might go to prison again, and I think if he


goes back to prison he might just go back to where he was.


I will see you later. A hopefully. Thank you.


Adrian has about that this time he will kick his criminal habit. But


reminders of past scams on his doorstep. -- are on his doorstep.


When I was younger and first got taught how to shoplift, these were


the areas that I used to walk around with my friends. We used to


pick houses and shops and things. This is where we first started


doing our burglaries and stuff like that. I do not regret what I have


done, because it has may be the person I am. I would not be that


person otherwise. But I am really sorry for the people I heard, I am


really sorry for what I have done to their families, had my own


family. Adrian got his curfew for


shoplifting. For although he insists he brigade with good


intentions, his solicitor knows the breach will have consequences.


The crack court take their orders seriously, as the starting point is


that the judge considers jail. Would all have our work cut out to


persuade them otherwise. Jail for Adrian would mean curtains


for King Lear. The show is booked for more festivals, as there is no


time to find another villain. -- and there is no time to it fight


another villain. The case has been adjourned for a few weeks. The show


will go on. I am glad about it. It is a bid for


pain we have got to go back again, but it is a result. I can get by


performers is done. I am going to be an actor, I am an actor, as


nothing will change that. Even if they do decide to send it back to


prison, when I come home I will go straight back to it. There is no


doubt in my mind about what I am doing.


Six days on it, and Adrian appears to be sticking to his word. I have


come to an audition for Medea. is at the present theatre in


Birmingham. I don't know what I am going to be doing it. I have told a


everything. Honesty is the best policy, and that is how I mean to


go on. For I would just be honest and straight, and no one can fault


before that. But will he be available for the


performance? It is a risky choice for the director. It all hinges on


And there is one man who needs a bit of convincing. For it his


grandfather, Leonard. He looks all right. Yes, he is a


nice lad. The you were one ones. yes!


Lead and his late wife stood by their grandson time and time again.


-- and Leonard. They gave us what we needed, and


looked after us. They would always come to visit me in prison, even


though every time it was the last time. They were always there. They


never gave up on me. They have always been there for me. I am sure


they always will be. Leonard has had it all before, and


this time he is reserving judgment. I see things differently. I hope


you do! Things are getting better now. If you need to keep it up.


yes, I am getting there. Yes, for the moment. Time will tell. Yes.


As time is dragging on. Adrian still has no idea if he is going


back to jail or not. He is living on benefits and sleeping on his


mum's floor. My mum feeds me, yesterday my


sister fed beef. Friends pick me up and drop me off, and help me out.


If but that will only last so long, you cannot keep hanging on people


all the time. It is a worry. A there is some good news. The


Medea director is giving him a shot. A when I got back, an e-mail was


sent to me. They offered me the lead role of Jason. I went to my


first rehearsal on Sunday. It was fantastic.


The gamble has been -- the gamble has paid off. The hearing has been


postponed, at our feet turn thespian has stayed at the trouble


for months. Can he keep it up? Right now, there is just one


verdict he cares about. Today is our second show. It is a


Greek tragedy, Medea. Today I have family coming, and friends. They


haven't seen me perform it. I'm really excited, nervous, but I feel


good, I feel great, and ready to go. I stop myself from crying, which


was very proud of. It was very good. And there is nothing to stop him.


If the courts have spoken. He has been given 60 hours of unpaid work.


Adrian is adamant he is a changed man.


I am not giving his up, that is simple. I am ready for the hard


knocks at the trials and tribulations. But I am not going to


That is it from Inside Out this week. We are back next Monday with


more stories from here in the Midlands.


Next week, they say it is part of our industrial heritage. We


discover why bailiffs have been caught in it to remove the Black


Country horses. If the horses get taken away then


Mary Rhodes investigates the 999 ambulance calls that shouldn't have been made. A family return to Birmingham to meet the relatives they never knew they had as they discover why a local children's home sent their parents to Canada . And a real life villain takes to the stage, claiming that acting has put him back on the straight and narrow.

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