16/09/2013 Inside Out West Midlands


16/09/2013

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Transcript


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On

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On tonight's

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On tonight's show:

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On tonight's show: What's

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On tonight's show: What's happening

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On tonight's show: What's happening on

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On tonight's show: What's happening on the

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On tonight's show: What's happening on the front

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On tonight's show: What's happening on the front line

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On tonight's show: What's happening on the front line of

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On tonight's show: What's happening on the front line of our

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On tonight's show: What's happening on the front line of our hospitals?

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on the front line of our hospitals? We

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on the front line of our hospitals? We go

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on the front line of our hospitals? We go inside

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on the front line of our hospitals? We go inside accident

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on the front line of our hospitals? We go inside accident and

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on the front line of our hospitals? We go inside accident and emergency.

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We go inside accident and emergency. I

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We go inside accident and emergency. I know

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We go inside accident and emergency. I know it's

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We go inside accident and emergency. I know it's not

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We go inside accident and emergency. I know it's not very

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We go inside accident and emergency. I know it's not very nice

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We go inside accident and emergency. I know it's not very nice being

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I know it's not very nice being here.

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I know it's not very nice being here. We

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I know it's not very nice being here. We need

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I know it's not very nice being here. We need you

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I know it's not very nice being here. We need you to

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I know it's not very nice being here. We need you to try

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I know it's not very nice being here. We need you to try and

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I know it's not very nice being here. We need you to try and stay

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here. We need you to try and stay calm

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here. We need you to try and stay calm if

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here. We need you to try and stay calm if you

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here. We need you to try and stay calm if you can.

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here. We need you to try and stay calm if you can. With

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here. We need you to try and stay calm if you can. With a

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calm if you can. With a cash—strapped

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calm if you can. With a cash—strapped NHS

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calm if you can. With a cash—strapped NHS in

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calm if you can. With a cash—strapped NHS in a

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calm if you can. With a cash—strapped NHS in a critical

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cash—strapped NHS in a critical condition,

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cash—strapped NHS in a critical condition, will

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cash—strapped NHS in a critical condition, will it

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cash—strapped NHS in a critical condition, will it ever

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cash—strapped NHS in a critical condition, will it ever recover?

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condition, will it ever recover? And

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condition, will it ever recover? And we

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condition, will it ever recover? And we take

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condition, will it ever recover? And we take two

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condition, will it ever recover? And we take two retired

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condition, will it ever recover? And we take two retired nurses

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condition, will it ever recover? And we take two retired nurses back

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And we take two retired nurses back to

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And we take two retired nurses back to the

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And we take two retired nurses back to the wards.

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And we take two retired nurses back to the wards. Can

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And we take two retired nurses back to the wards. Can they

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And we take two retired nurses back to the wards. Can they be

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And we take two retired nurses back to the wards. Can they be convinced

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to the wards. Can they be convinced that

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to the wards. Can they be convinced that the

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to the wards. Can they be convinced that the nurses

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to the wards. Can they be convinced that the nurses of

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to the wards. Can they be convinced that the nurses of today

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to the wards. Can they be convinced that the nurses of today are

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to the wards. Can they be convinced that the nurses of today are being

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that the nurses of today are being taught

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that the nurses of today are being taught enough

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that the nurses of today are being taught enough about

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that the nurses of today are being taught enough about basic

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that the nurses of today are being taught enough about basic care?

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that the nurses of today are being taught enough about basic care? Hi,

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taught enough about basic care? Hi, Mark,

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taught enough about basic care? Hi, Mark, I'm

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taught enough about basic care? Hi, Mark, I'm Debbie

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taught enough about basic care? Hi, Mark, I'm Debbie Harrison.

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taught enough about basic care? Hi, Mark, I'm Debbie Harrison. I'm

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taught enough about basic care? Hi, Mark, I'm Debbie Harrison. I'm just

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Mark, I'm Debbie Harrison. I'm just observing.

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Mark, I'm Debbie Harrison. I'm just observing. How

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Mark, I'm Debbie Harrison. I'm just observing. How are

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Mark, I'm Debbie Harrison. I'm just observing. How are you

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Mark, I'm Debbie Harrison. I'm just observing. How are you feeling?

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Mark, I'm Debbie Harrison. I'm just observing. How are you feeling? Not

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observing. How are you feeling? Not too

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observing. How are you feeling? Not too bad

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observing. How are you feeling? Not too bad at

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observing. How are you feeling? Not too bad at the

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observing. How are you feeling? Not too bad at the moment.

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observing. How are you feeling? Not too bad at the moment. The

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observing. How are you feeling? Not too bad at the moment. The chest

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observing. How are you feeling? Not too bad at the moment. The chest is

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too bad at the moment. The chest is a

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too bad at the moment. The chest is a bit

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too bad at the moment. The chest is a bit tight.

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too bad at the moment. The chest is a bit tight. That's

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too bad at the moment. The chest is a bit tight. That's all

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too bad at the moment. The chest is a bit tight. That's all coming

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too bad at the moment. The chest is a bit tight. That's all coming up

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too bad at the moment. The chest is a bit tight. That's all coming up on

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a bit tight. That's all coming up on Inside

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a bit tight. That's all coming up on Inside Out

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a bit tight. That's all coming up on Inside Out with

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a bit tight. That's all coming up on Inside Out with me,

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a bit tight. That's all coming up on Inside Out with me, Mary

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a bit tight. That's all coming up on Inside Out with me, Mary Rhodes.

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Now,

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Now, if

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Now, if you've

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Now, if you've visited

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Now, if you've visited A&E

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Now, if you've visited A&E lately,

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Now, if you've visited A&E lately, the

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Now, if you've visited A&E lately, the chances

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Now, if you've visited A&E lately, the chances are

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Now, if you've visited A&E lately, the chances are you'll

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Now, if you've visited A&E lately, the chances are you'll have

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Now, if you've visited A&E lately, the chances are you'll have had

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Now, if you've visited A&E lately, the chances are you'll have had a

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the chances are you'll have had a bit

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the chances are you'll have had a bit of

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the chances are you'll have had a bit of a

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the chances are you'll have had a bit of a wait.

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the chances are you'll have had a bit of a wait. In

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the chances are you'll have had a bit of a wait. In many

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the chances are you'll have had a bit of a wait. In many cases,

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bit of a wait. In many cases, staffing

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bit of a wait. In many cases, staffing levels

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bit of a wait. In many cases, staffing levels are

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bit of a wait. In many cases, staffing levels are down

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bit of a wait. In many cases, staffing levels are down but

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bit of a wait. In many cases, staffing levels are down but the

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staffing levels are down but the waiting

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staffing levels are down but the waiting rooms

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staffing levels are down but the waiting rooms are

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staffing levels are down but the waiting rooms are busier

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staffing levels are down but the waiting rooms are busier than

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staffing levels are down but the waiting rooms are busier than ever.

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waiting rooms are busier than ever. And

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waiting rooms are busier than ever. And the

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waiting rooms are busier than ever. And the Casualty

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waiting rooms are busier than ever. And the Casualty department

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waiting rooms are busier than ever. And the Casualty department at

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And the Casualty department at Birmingham

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And the Casualty department at Birmingham Heartlands

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And the Casualty department at Birmingham Heartlands Hospital

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And the Casualty department at Birmingham Heartlands Hospital is

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And the Casualty department at Birmingham Heartlands Hospital is no

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Birmingham Heartlands Hospital is no different.

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Birmingham Heartlands Hospital is no different. Last

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Birmingham Heartlands Hospital is no different. Last year,

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Birmingham Heartlands Hospital is no different. Last year, they

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Birmingham Heartlands Hospital is no different. Last year, they treated

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different. Last year, they treated 110,000

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different. Last year, they treated 110,000 patients.

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different. Last year, they treated 110,000 patients. Well,

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different. Last year, they treated 110,000 patients. Well, they've

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110,000 patients. Well, they've opened

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110,000 patients. Well, they've opened the

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110,000 patients. Well, they've opened the doors

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110,000 patients. Well, they've opened the doors on

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110,000 patients. Well, they've opened the doors on A&E

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110,000 patients. Well, they've opened the doors on A&E to

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110,000 patients. Well, they've opened the doors on A&E to give

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110,000 patients. Well, they've opened the doors on A&E to give us

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opened the doors on A&E to give us the

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opened the doors on A&E to give us the prognosis

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opened the doors on A&E to give us the prognosis on

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opened the doors on A&E to give us the prognosis on a

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opened the doors on A&E to give us the prognosis on a service

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opened the doors on A&E to give us the prognosis on a service which

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the prognosis on a service which itself

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the prognosis on a service which itself is

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the prognosis on a service which itself is feeling

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the prognosis on a service which itself is feeling a

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the prognosis on a service which itself is feeling a little

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the prognosis on a service which itself is feeling a little poorly.

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It's

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It's Sunday

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It's Sunday morning

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It's Sunday morning and

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It's Sunday morning and today,

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It's Sunday morning and today, Kevin

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It's Sunday morning and today, Kevin Bailey

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It's Sunday morning and today, Kevin Bailey will

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It's Sunday morning and today, Kevin Bailey will be

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It's Sunday morning and today, Kevin Bailey will be one

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It's Sunday morning and today, Kevin Bailey will be one of

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It's Sunday morning and today, Kevin Bailey will be one of the

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It's Sunday morning and today, Kevin Bailey will be one of the busiest

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Bailey will be one of the busiest men

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Bailey will be one of the busiest men in

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Bailey will be one of the busiest men in Britain.

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Bailey will be one of the busiest men in Britain. This

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Bailey will be one of the busiest men in Britain. This is

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Bailey will be one of the busiest men in Britain. This is A&E

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men in Britain. This is A&E Heartlands,

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men in Britain. This is A&E Heartlands, how

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men in Britain. This is A&E Heartlands, how can

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men in Britain. This is A&E Heartlands, how can I

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men in Britain. This is A&E Heartlands, how can I help

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men in Britain. This is A&E Heartlands, how can I help you?

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men in Britain. This is A&E Heartlands, how can I help you? We

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Heartlands, how can I help you? We got

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Heartlands, how can I help you? We got space

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Heartlands, how can I help you? We got space in

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Heartlands, how can I help you? We got space in one.

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Heartlands, how can I help you? We got space in one. Does

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Heartlands, how can I help you? We got space in one. Does she

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Heartlands, how can I help you? We got space in one. Does she say

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Heartlands, how can I help you? We got space in one. Does she say that

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got space in one. Does she say that it

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got space in one. Does she say that it hurts

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got space in one. Does she say that it hurts anywhere

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got space in one. Does she say that it hurts anywhere in

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got space in one. Does she say that it hurts anywhere in particular?

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got space in one. Does she say that it hurts anywhere in particular? For

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it hurts anywhere in particular? For the

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it hurts anywhere in particular? For the next

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it hurts anywhere in particular? For the next 12

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it hurts anywhere in particular? For the next 12 hours,

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it hurts anywhere in particular? For the next 12 hours, he's

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it hurts anywhere in particular? For the next 12 hours, he's in

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it hurts anywhere in particular? For the next 12 hours, he's in charge

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it hurts anywhere in particular? For the next 12 hours, he's in charge of

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the next 12 hours, he's in charge of the

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the next 12 hours, he's in charge of the casualties

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the next 12 hours, he's in charge of the casualties department

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the next 12 hours, he's in charge of the casualties department at

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the casualties department at Heartlands,

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the casualties department at Heartlands, one

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the casualties department at Heartlands, one of

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the casualties department at Heartlands, one of the

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the casualties department at Heartlands, one of the West

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Heartlands, one of the West Midlands'

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Heartlands, one of the West Midlands' biggest

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Heartlands, one of the West Midlands' biggest hospitals.

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Heartlands, one of the West Midlands' biggest hospitals. Bring

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Midlands' biggest hospitals. Bring him

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Midlands' biggest hospitals. Bring him out

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Midlands' biggest hospitals. Bring him out into

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Midlands' biggest hospitals. Bring him out into 11,

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Midlands' biggest hospitals. Bring him out into 11, I

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Midlands' biggest hospitals. Bring him out into 11, I think.

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Midlands' biggest hospitals. Bring him out into 11, I think. Government

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him out into 11, I think. Government targets

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him out into 11, I think. Government targets mean

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him out into 11, I think. Government targets mean Kevin

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him out into 11, I think. Government targets mean Kevin must

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him out into 11, I think. Government targets mean Kevin must make

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him out into 11, I think. Government targets mean Kevin must make sure

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targets mean Kevin must make sure 95%

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targets mean Kevin must make sure 95% of

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targets mean Kevin must make sure 95% of patients

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targets mean Kevin must make sure 95% of patients are

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targets mean Kevin must make sure 95% of patients are treated

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targets mean Kevin must make sure 95% of patients are treated and

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95% of patients are treated and discharged

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95% of patients are treated and discharged within

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95% of patients are treated and discharged within four

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95% of patients are treated and discharged within four hours.

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95% of patients are treated and discharged within four hours. And

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discharged within four hours. And that

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discharged within four hours. And that requires

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discharged within four hours. And that requires a

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discharged within four hours. And that requires a lot

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discharged within four hours. And that requires a lot of

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discharged within four hours. And that requires a lot of organisation.

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that requires a lot of organisation. Pop

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that requires a lot of organisation. Pop into

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that requires a lot of organisation. Pop into cubicle

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that requires a lot of organisation. Pop into cubicle eight

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that requires a lot of organisation. Pop into cubicle eight for

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that requires a lot of organisation. Pop into cubicle eight for me.

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that requires a lot of organisation. Pop into cubicle eight for me. Over

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Pop into cubicle eight for me. Over the

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Pop into cubicle eight for me. Over the next

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Pop into cubicle eight for me. Over the next 12

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Pop into cubicle eight for me. Over the next 12 hours,

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Pop into cubicle eight for me. Over the next 12 hours, ten

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Pop into cubicle eight for me. Over the next 12 hours, ten nurses

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Pop into cubicle eight for me. Over the next 12 hours, ten nurses and

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the next 12 hours, ten nurses and seven

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the next 12 hours, ten nurses and seven doctors

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the next 12 hours, ten nurses and seven doctors will

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the next 12 hours, ten nurses and seven doctors will treat

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the next 12 hours, ten nurses and seven doctors will treat more

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the next 12 hours, ten nurses and seven doctors will treat more than

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seven doctors will treat more than 200

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seven doctors will treat more than 200 patients.

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seven doctors will treat more than 200 patients. But

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seven doctors will treat more than 200 patients. But will

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seven doctors will treat more than 200 patients. But will they

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seven doctors will treat more than 200 patients. But will they be

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seven doctors will treat more than 200 patients. But will they be able

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200 patients. But will they be able to

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200 patients. But will they be able to get

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200 patients. But will they be able to get 95%

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200 patients. But will they be able to get 95% of

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200 patients. But will they be able to get 95% of them

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200 patients. But will they be able to get 95% of them dealt

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200 patients. But will they be able to get 95% of them dealt with

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200 patients. But will they be able to get 95% of them dealt with in

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to get 95% of them dealt with in less

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to get 95% of them dealt with in less than

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to get 95% of them dealt with in less than four

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to get 95% of them dealt with in less than four hours?

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to get 95% of them dealt with in less than four hours? It's

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to get 95% of them dealt with in less than four hours? It's going

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to get 95% of them dealt with in less than four hours? It's going to

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less than four hours? It's going to be

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less than four hours? It's going to be tough.

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less than four hours? It's going to be tough. We

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less than four hours? It's going to be tough. We actually

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less than four hours? It's going to be tough. We actually have

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less than four hours? It's going to be tough. We actually have some

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less than four hours? It's going to be tough. We actually have some beds

0:02:160:02:16

be tough. We actually have some beds in

0:02:160:02:16

be tough. We actually have some beds in the

0:02:160:02:16

be tough. We actually have some beds in the system,

0:02:160:02:17

be tough. We actually have some beds in the system, so

0:02:170:02:17

be tough. We actually have some beds in the system, so hopefully

0:02:170:02:17

be tough. We actually have some beds in the system, so hopefully things

0:02:170:02:18

in the system, so hopefully things will

0:02:180:02:18

in the system, so hopefully things will keep

0:02:180:02:18

in the system, so hopefully things will keep ticking

0:02:180:02:18

in the system, so hopefully things will keep ticking over

0:02:180:02:19

in the system, so hopefully things will keep ticking over fairly

0:02:190:02:19

in the system, so hopefully things will keep ticking over fairly evenly

0:02:190:02:19

will keep ticking over fairly evenly today.

0:02:190:02:23

will keep ticking over fairly evenly today. Casualty

0:02:230:02:23

will keep ticking over fairly evenly today. Casualty department

0:02:230:02:24

will keep ticking over fairly evenly today. Casualty department across

0:02:240:02:24

today. Casualty department across England

0:02:240:02:24

today. Casualty department across England have

0:02:240:02:24

today. Casualty department across England have never

0:02:240:02:25

today. Casualty department across England have never been

0:02:250:02:25

today. Casualty department across England have never been so

0:02:250:02:25

today. Casualty department across England have never been so busy.

0:02:250:02:27

today. Casualty department across England have never been so busy. One

0:02:270:02:27

England have never been so busy. One of

0:02:270:02:27

England have never been so busy. One of the

0:02:270:02:28

England have never been so busy. One of the main

0:02:280:02:28

England have never been so busy. One of the main reasons

0:02:280:02:28

England have never been so busy. One of the main reasons is

0:02:280:02:29

England have never been so busy. One of the main reasons is our

0:02:290:02:29

England have never been so busy. One of the main reasons is our ageing

0:02:290:02:29

of the main reasons is our ageing population.

0:02:290:02:29

of the main reasons is our ageing population. More

0:02:290:02:30

of the main reasons is our ageing population. More than

0:02:300:02:30

of the main reasons is our ageing population. More than half

0:02:300:02:30

of the main reasons is our ageing population. More than half the

0:02:300:02:31

population. More than half the patients

0:02:310:02:31

population. More than half the patients Kevin

0:02:310:02:31

population. More than half the patients Kevin will

0:02:310:02:31

population. More than half the patients Kevin will see

0:02:310:02:32

population. More than half the patients Kevin will see today

0:02:320:02:32

population. More than half the patients Kevin will see today are

0:02:320:02:32

patients Kevin will see today are elderly.

0:02:320:02:40

patients Kevin will see today are elderly. All

0:02:400:02:40

patients Kevin will see today are elderly. All those

0:02:400:02:40

patients Kevin will see today are elderly. All those obs

0:02:400:02:41

patients Kevin will see today are elderly. All those obs are

0:02:410:02:41

patients Kevin will see today are elderly. All those obs are OK

0:02:410:02:41

patients Kevin will see today are elderly. All those obs are OK but

0:02:410:02:41

elderly. All those obs are OK but she

0:02:410:02:42

elderly. All those obs are OK but she was

0:02:420:02:42

elderly. All those obs are OK but she was complaining

0:02:420:02:42

elderly. All those obs are OK but she was complaining of

0:02:420:02:42

elderly. All those obs are OK but she was complaining of right

0:02:420:02:43

elderly. All those obs are OK but she was complaining of right leg

0:02:430:02:43

elderly. All those obs are OK but she was complaining of right leg hip

0:02:430:02:43

she was complaining of right leg hip pain.

0:02:430:02:44

she was complaining of right leg hip pain. Among

0:02:440:02:44

she was complaining of right leg hip pain. Among them

0:02:440:02:44

she was complaining of right leg hip pain. Among them is

0:02:440:02:44

she was complaining of right leg hip pain. Among them is Doreen

0:02:440:02:45

she was complaining of right leg hip pain. Among them is Doreen Birchlee.

0:02:450:02:45

pain. Among them is Doreen Birchlee. It's

0:02:450:02:45

pain. Among them is Doreen Birchlee. It's the

0:02:450:02:45

pain. Among them is Doreen Birchlee. It's the third

0:02:450:02:46

pain. Among them is Doreen Birchlee. It's the third time

0:02:460:02:46

pain. Among them is Doreen Birchlee. It's the third time she's

0:02:460:02:46

pain. Among them is Doreen Birchlee. It's the third time she's needed

0:02:460:02:47

It's the third time she's needed hospital

0:02:470:02:47

It's the third time she's needed hospital treatment

0:02:470:02:47

It's the third time she's needed hospital treatment after

0:02:470:02:47

It's the third time she's needed hospital treatment after a

0:02:470:02:48

It's the third time she's needed hospital treatment after a fall.

0:02:480:02:48

It's the third time she's needed hospital treatment after a fall. She

0:02:480:02:48

hospital treatment after a fall. She was

0:02:480:02:48

hospital treatment after a fall. She was found

0:02:480:02:49

hospital treatment after a fall. She was found on

0:02:490:02:49

hospital treatment after a fall. She was found on the

0:02:490:02:49

hospital treatment after a fall. She was found on the floor

0:02:490:02:50

hospital treatment after a fall. She was found on the floor by

0:02:500:02:50

hospital treatment after a fall. She was found on the floor by the

0:02:500:02:50

hospital treatment after a fall. She was found on the floor by the care

0:02:500:02:50

was found on the floor by the care workers

0:02:500:02:51

was found on the floor by the care workers this

0:02:510:02:51

was found on the floor by the care workers this morning.

0:02:510:02:51

was found on the floor by the care workers this morning. This

0:02:510:02:51

was found on the floor by the care workers this morning. This is

0:02:510:02:52

was found on the floor by the care workers this morning. This is the

0:02:520:02:52

workers this morning. This is the best

0:02:520:02:52

workers this morning. This is the best place

0:02:520:02:52

workers this morning. This is the best place because

0:02:520:02:53

workers this morning. This is the best place because in

0:02:530:02:53

workers this morning. This is the best place because in A&E

0:02:530:02:53

workers this morning. This is the best place because in A&E you

0:02:530:02:54

workers this morning. This is the best place because in A&E you get

0:02:540:02:54

best place because in A&E you get sorted

0:02:540:02:54

best place because in A&E you get sorted out

0:02:540:02:54

best place because in A&E you get sorted out straightaway.

0:02:540:02:55

best place because in A&E you get sorted out straightaway. Hopefully

0:02:550:02:55

sorted out straightaway. Hopefully she'll

0:02:550:02:55

sorted out straightaway. Hopefully she'll be

0:02:550:02:55

sorted out straightaway. Hopefully she'll be going

0:02:550:02:56

sorted out straightaway. Hopefully she'll be going home.

0:02:560:02:58

sorted out straightaway. Hopefully she'll be going home. But

0:02:580:02:59

sorted out straightaway. Hopefully she'll be going home. But older

0:02:590:02:59

she'll be going home. But older patients

0:02:590:02:59

she'll be going home. But older patients often

0:02:590:02:59

she'll be going home. But older patients often have

0:02:590:03:00

she'll be going home. But older patients often have complex

0:03:000:03:00

she'll be going home. But older patients often have complex needs

0:03:000:03:00

patients often have complex needs and

0:03:000:03:01

patients often have complex needs and Kevin's

0:03:010:03:01

patients often have complex needs and Kevin's finding

0:03:010:03:01

patients often have complex needs and Kevin's finding it

0:03:010:03:01

patients often have complex needs and Kevin's finding it a

0:03:010:03:02

patients often have complex needs and Kevin's finding it a struggle

0:03:020:03:02

patients often have complex needs and Kevin's finding it a struggle to

0:03:020:03:02

and Kevin's finding it a struggle to get

0:03:020:03:02

and Kevin's finding it a struggle to get a

0:03:020:03:03

and Kevin's finding it a struggle to get a diagnosis.

0:03:030:03:04

and Kevin's finding it a struggle to get a diagnosis. The

0:03:040:03:04

and Kevin's finding it a struggle to get a diagnosis. The lady

0:03:040:03:04

and Kevin's finding it a struggle to get a diagnosis. The lady suffers

0:03:040:03:05

get a diagnosis. The lady suffers from

0:03:050:03:05

get a diagnosis. The lady suffers from dementia

0:03:050:03:05

get a diagnosis. The lady suffers from dementia so

0:03:050:03:05

get a diagnosis. The lady suffers from dementia so it's

0:03:050:03:06

get a diagnosis. The lady suffers from dementia so it's pretty

0:03:060:03:06

get a diagnosis. The lady suffers from dementia so it's pretty hard

0:03:060:03:06

from dementia so it's pretty hard for

0:03:060:03:06

from dementia so it's pretty hard for the

0:03:060:03:07

from dementia so it's pretty hard for the crew

0:03:070:03:07

from dementia so it's pretty hard for the crew to

0:03:070:03:07

from dementia so it's pretty hard for the crew to get

0:03:070:03:08

from dementia so it's pretty hard for the crew to get a

0:03:080:03:08

from dementia so it's pretty hard for the crew to get a full

0:03:080:03:08

from dementia so it's pretty hard for the crew to get a full history

0:03:080:03:08

for the crew to get a full history from

0:03:080:03:09

for the crew to get a full history from her.

0:03:090:03:10

for the crew to get a full history from her. What

0:03:100:03:10

for the crew to get a full history from her. What we're

0:03:100:03:10

for the crew to get a full history from her. What we're suspecting

0:03:100:03:11

for the crew to get a full history from her. What we're suspecting is

0:03:110:03:11

from her. What we're suspecting is that

0:03:110:03:11

from her. What we're suspecting is that she

0:03:110:03:11

from her. What we're suspecting is that she may

0:03:110:03:12

from her. What we're suspecting is that she may have

0:03:120:03:12

from her. What we're suspecting is that she may have damaged

0:03:120:03:12

from her. What we're suspecting is that she may have damaged her

0:03:120:03:12

from her. What we're suspecting is that she may have damaged her head,

0:03:120:03:13

that she may have damaged her head, so

0:03:130:03:13

that she may have damaged her head, so we'll

0:03:130:03:13

that she may have damaged her head, so we'll need

0:03:130:03:14

that she may have damaged her head, so we'll need to

0:03:140:03:14

that she may have damaged her head, so we'll need to send

0:03:140:03:14

that she may have damaged her head, so we'll need to send her

0:03:140:03:14

that she may have damaged her head, so we'll need to send her off

0:03:140:03:15

that she may have damaged her head, so we'll need to send her off for

0:03:150:03:15

that she may have damaged her head, so we'll need to send her off for an

0:03:150:03:15

so we'll need to send her off for an x—ray.

0:03:150:03:18

so we'll need to send her off for an x—ray. ——

0:03:180:03:19

so we'll need to send her off for an x—ray. —— damaged

0:03:190:03:19

so we'll need to send her off for an x—ray. —— damaged her

0:03:190:03:19

so we'll need to send her off for an x—ray. —— damaged her hip.

0:03:190:03:21

so we'll need to send her off for an x—ray. —— damaged her hip. All

0:03:210:03:21

x—ray. —— damaged her hip. All right.

0:03:210:03:22

x—ray. —— damaged her hip. All right. Meanwhile

0:03:220:03:22

x—ray. —— damaged her hip. All right. Meanwhile in

0:03:220:03:22

x—ray. —— damaged her hip. All right. Meanwhile in resus,

0:03:220:03:22

right. Meanwhile in resus, consultant

0:03:220:03:23

right. Meanwhile in resus, consultant David

0:03:230:03:23

right. Meanwhile in resus, consultant David Raven

0:03:230:03:23

right. Meanwhile in resus, consultant David Raven is

0:03:230:03:23

right. Meanwhile in resus, consultant David Raven is also

0:03:230:03:24

consultant David Raven is also dealing

0:03:240:03:24

consultant David Raven is also dealing with

0:03:240:03:24

consultant David Raven is also dealing with an

0:03:240:03:25

consultant David Raven is also dealing with an elderly

0:03:250:03:25

consultant David Raven is also dealing with an elderly patient,

0:03:250:03:25

dealing with an elderly patient, 90—year—old

0:03:250:03:25

dealing with an elderly patient, 90—year—old Arthur

0:03:250:03:26

dealing with an elderly patient, 90—year—old Arthur Vare.

0:03:260:03:28

dealing with an elderly patient, 90—year—old Arthur Vare. My

0:03:280:03:28

dealing with an elderly patient, 90—year—old Arthur Vare. My husband

0:03:280:03:29

90—year—old Arthur Vare. My husband was

0:03:290:03:29

90—year—old Arthur Vare. My husband was taken

0:03:290:03:29

90—year—old Arthur Vare. My husband was taken ill

0:03:290:03:30

90—year—old Arthur Vare. My husband was taken ill in

0:03:300:03:30

90—year—old Arthur Vare. My husband was taken ill in the

0:03:300:03:30

90—year—old Arthur Vare. My husband was taken ill in the night.

0:03:300:03:32

90—year—old Arthur Vare. My husband was taken ill in the night. He

0:03:320:03:32

90—year—old Arthur Vare. My husband was taken ill in the night. He was

0:03:320:03:32

was taken ill in the night. He was bringing

0:03:320:03:33

was taken ill in the night. He was bringing fluid

0:03:330:03:33

was taken ill in the night. He was bringing fluid up

0:03:330:03:33

was taken ill in the night. He was bringing fluid up and,

0:03:330:03:33

was taken ill in the night. He was bringing fluid up and, sort

0:03:330:03:34

was taken ill in the night. He was bringing fluid up and, sort of,

0:03:340:03:34

bringing fluid up and, sort of, foam,

0:03:340:03:34

bringing fluid up and, sort of, foam, and

0:03:340:03:34

bringing fluid up and, sort of, foam, and he

0:03:340:03:35

bringing fluid up and, sort of, foam, and he wasn't

0:03:350:03:35

bringing fluid up and, sort of, foam, and he wasn't himself

0:03:350:03:35

bringing fluid up and, sort of, foam, and he wasn't himself at

0:03:350:03:36

bringing fluid up and, sort of, foam, and he wasn't himself at all.

0:03:360:03:38

foam, and he wasn't himself at all. His

0:03:380:03:38

foam, and he wasn't himself at all. His eyes

0:03:380:03:38

foam, and he wasn't himself at all. His eyes went

0:03:380:03:38

foam, and he wasn't himself at all. His eyes went funny

0:03:380:03:39

foam, and he wasn't himself at all. His eyes went funny and

0:03:390:03:39

foam, and he wasn't himself at all. His eyes went funny and he

0:03:390:03:39

foam, and he wasn't himself at all. His eyes went funny and he was

0:03:390:03:40

His eyes went funny and he was shaking.

0:03:400:03:42

His eyes went funny and he was shaking. How

0:03:420:03:42

His eyes went funny and he was shaking. How are

0:03:420:03:42

His eyes went funny and he was shaking. How are you

0:03:420:03:43

His eyes went funny and he was shaking. How are you feeling?

0:03:430:03:43

His eyes went funny and he was shaking. How are you feeling? Right,

0:03:430:03:44

shaking. How are you feeling? Right, yeah.

0:03:440:03:47

shaking. How are you feeling? Right, yeah. A

0:03:470:03:48

shaking. How are you feeling? Right, yeah. A bit

0:03:480:03:48

shaking. How are you feeling? Right, yeah. A bit puzzled?

0:03:480:03:49

shaking. How are you feeling? Right, yeah. A bit puzzled? Yeah,

0:03:490:03:49

shaking. How are you feeling? Right, yeah. A bit puzzled? Yeah, OK.

0:03:490:03:54

yeah. A bit puzzled? Yeah, OK. The

0:03:540:03:54

yeah. A bit puzzled? Yeah, OK. The people

0:03:540:03:54

yeah. A bit puzzled? Yeah, OK. The people who

0:03:540:03:54

yeah. A bit puzzled? Yeah, OK. The people who are

0:03:540:03:55

yeah. A bit puzzled? Yeah, OK. The people who are coming

0:03:550:03:55

yeah. A bit puzzled? Yeah, OK. The people who are coming here

0:03:550:03:55

yeah. A bit puzzled? Yeah, OK. The people who are coming here are

0:03:550:03:56

The people who are coming here are getting

0:03:560:03:56

The people who are coming here are getting older.

0:03:560:03:56

The people who are coming here are getting older. Year—on—year,

0:03:560:03:56

The people who are coming here are getting older. Year—on—year, we're

0:03:560:03:57

getting older. Year—on—year, we're seeing

0:03:570:03:57

getting older. Year—on—year, we're seeing more

0:03:570:03:57

getting older. Year—on—year, we're seeing more elderly

0:03:570:03:57

getting older. Year—on—year, we're seeing more elderly people

0:03:570:03:58

seeing more elderly people presenting.

0:03:580:03:58

seeing more elderly people presenting. Which

0:03:580:03:58

seeing more elderly people presenting. Which isn't

0:03:580:03:59

seeing more elderly people presenting. Which isn't a

0:03:590:03:59

seeing more elderly people presenting. Which isn't a problem.

0:03:590:04:05

presenting. Which isn't a problem. It's

0:04:050:04:05

presenting. Which isn't a problem. It's just

0:04:050:04:06

presenting. Which isn't a problem. It's just that

0:04:060:04:06

presenting. Which isn't a problem. It's just that cohort

0:04:060:04:06

presenting. Which isn't a problem. It's just that cohort of

0:04:060:04:07

presenting. Which isn't a problem. It's just that cohort of people

0:04:070:04:07

presenting. Which isn't a problem. It's just that cohort of people come

0:04:070:04:07

It's just that cohort of people come in

0:04:070:04:07

It's just that cohort of people come in with

0:04:070:04:08

It's just that cohort of people come in with more

0:04:080:04:08

It's just that cohort of people come in with more complexes

0:04:080:04:08

It's just that cohort of people come in with more complexes issues,

0:04:080:04:09

in with more complexes issues, coupled

0:04:090:04:09

in with more complexes issues, coupled with

0:04:090:04:09

in with more complexes issues, coupled with the

0:04:090:04:09

in with more complexes issues, coupled with the fact

0:04:090:04:10

in with more complexes issues, coupled with the fact that

0:04:100:04:10

in with more complexes issues, coupled with the fact that social

0:04:100:04:10

coupled with the fact that social funding

0:04:100:04:10

coupled with the fact that social funding is

0:04:100:04:11

coupled with the fact that social funding is being

0:04:110:04:11

coupled with the fact that social funding is being withdrawn

0:04:110:04:11

coupled with the fact that social funding is being withdrawn in

0:04:110:04:11

coupled with the fact that social funding is being withdrawn in the

0:04:110:04:12

funding is being withdrawn in the country,

0:04:120:04:12

funding is being withdrawn in the country, across

0:04:120:04:12

funding is being withdrawn in the country, across the

0:04:120:04:13

funding is being withdrawn in the country, across the region.

0:04:130:04:16

funding is being withdrawn in the country, across the region. ——

0:04:160:04:16

country, across the region. —— complex

0:04:160:04:16

country, across the region. —— complex issues.

0:04:160:04:16

country, across the region. —— complex issues. Kevin

0:04:160:04:17

country, across the region. —— complex issues. Kevin is

0:04:170:04:17

country, across the region. —— complex issues. Kevin is now

0:04:170:04:17

country, across the region. —— complex issues. Kevin is now halfway

0:04:170:04:17

complex issues. Kevin is now halfway through

0:04:170:04:18

complex issues. Kevin is now halfway through his

0:04:180:04:18

complex issues. Kevin is now halfway through his shift.

0:04:180:04:20

complex issues. Kevin is now halfway through his shift. 45

0:04:200:04:20

complex issues. Kevin is now halfway through his shift. 45 ambulances

0:04:200:04:20

through his shift. 45 ambulances have

0:04:200:04:21

through his shift. 45 ambulances have already

0:04:210:04:21

through his shift. 45 ambulances have already been

0:04:210:04:21

through his shift. 45 ambulances have already been and

0:04:210:04:21

through his shift. 45 ambulances have already been and gone

0:04:210:04:22

through his shift. 45 ambulances have already been and gone and

0:04:220:04:22

have already been and gone and Casualty

0:04:220:04:22

have already been and gone and Casualty is

0:04:220:04:23

have already been and gone and Casualty is filling

0:04:230:04:23

have already been and gone and Casualty is filling up.

0:04:230:04:24

have already been and gone and Casualty is filling up. What

0:04:240:04:25

have already been and gone and Casualty is filling up. What did

0:04:250:04:25

have already been and gone and Casualty is filling up. What did we

0:04:250:04:25

Casualty is filling up. What did we start

0:04:250:04:25

Casualty is filling up. What did we start with

0:04:250:04:26

Casualty is filling up. What did we start with in

0:04:260:04:26

Casualty is filling up. What did we start with in the

0:04:260:04:26

Casualty is filling up. What did we start with in the department

0:04:260:04:27

Casualty is filling up. What did we start with in the department this

0:04:270:04:27

start with in the department this morning?

0:04:270:04:27

start with in the department this morning? About

0:04:270:04:27

start with in the department this morning? About 14,

0:04:270:04:28

start with in the department this morning? About 14, 19

0:04:280:04:28

start with in the department this morning? About 14, 19 patients?

0:04:280:04:28

morning? About 14, 19 patients? There

0:04:280:04:28

morning? About 14, 19 patients? There is

0:04:280:04:29

morning? About 14, 19 patients? There is now

0:04:290:04:29

morning? About 14, 19 patients? There is now 44

0:04:290:04:29

morning? About 14, 19 patients? There is now 44 patients

0:04:290:04:30

morning? About 14, 19 patients? There is now 44 patients in

0:04:300:04:30

morning? About 14, 19 patients? There is now 44 patients in the

0:04:300:04:30

There is now 44 patients in the department.

0:04:300:04:30

There is now 44 patients in the department. And

0:04:300:04:31

There is now 44 patients in the department. And suddenly,

0:04:310:04:31

There is now 44 patients in the department. And suddenly, there's

0:04:310:04:31

department. And suddenly, there's another.

0:04:310:04:32

department. And suddenly, there's another. On

0:04:320:04:33

department. And suddenly, there's another. On the

0:04:330:04:33

department. And suddenly, there's another. On the trolley

0:04:330:04:33

department. And suddenly, there's another. On the trolley is

0:04:330:04:33

department. And suddenly, there's another. On the trolley is Alehejo

0:04:330:04:34

another. On the trolley is Alehejo who's

0:04:340:04:34

another. On the trolley is Alehejo who's been

0:04:340:04:34

another. On the trolley is Alehejo who's been hit

0:04:340:04:35

another. On the trolley is Alehejo who's been hit by

0:04:350:04:35

another. On the trolley is Alehejo who's been hit by a

0:04:350:04:35

another. On the trolley is Alehejo who's been hit by a car.

0:04:350:04:36

another. On the trolley is Alehejo who's been hit by a car. He's

0:04:360:04:36

another. On the trolley is Alehejo who's been hit by a car. He's just

0:04:360:04:36

who's been hit by a car. He's just ten

0:04:360:04:36

who's been hit by a car. He's just ten years

0:04:360:04:37

who's been hit by a car. He's just ten years old

0:04:370:04:37

who's been hit by a car. He's just ten years old and

0:04:370:04:37

who's been hit by a car. He's just ten years old and he's

0:04:370:04:37

who's been hit by a car. He's just ten years old and he's terrified.

0:04:370:04:40

ten years old and he's terrified. OK,

0:04:400:04:40

ten years old and he's terrified. OK, we're

0:04:400:04:41

ten years old and he's terrified. OK, we're going

0:04:410:04:41

ten years old and he's terrified. OK, we're going to

0:04:410:04:41

ten years old and he's terrified. OK, we're going to go

0:04:410:04:42

ten years old and he's terrified. OK, we're going to go and

0:04:420:04:42

ten years old and he's terrified. OK, we're going to go and slide.

0:04:420:04:42

OK, we're going to go and slide. Ready,

0:04:420:04:42

OK, we're going to go and slide. Ready, steady.

0:04:420:04:46

Ready, steady. We're

0:04:460:04:46

Ready, steady. We're just

0:04:460:04:46

Ready, steady. We're just going

0:04:460:04:47

Ready, steady. We're just going to

0:04:470:04:47

Ready, steady. We're just going to put

0:04:470:04:47

Ready, steady. We're just going to put a

0:04:470:04:48

Ready, steady. We're just going to put a collar

0:04:480:04:48

We're just going to put a collar around

0:04:480:04:48

We're just going to put a collar around your

0:04:480:04:48

We're just going to put a collar around your neck,

0:04:480:04:49

We're just going to put a collar around your neck, OK?

0:04:490:04:53

I

0:04:540:04:55

I know

0:04:550:04:55

I know it's

0:04:550:04:55

I know it's not

0:04:550:04:55

I know it's not very

0:04:550:04:56

I know it's not very nice

0:04:560:04:56

I know it's not very nice being

0:04:560:04:56

I know it's not very nice being here.

0:04:560:04:56

I know it's not very nice being here. We

0:04:560:04:57

I know it's not very nice being here. We just

0:04:570:04:57

I know it's not very nice being here. We just need

0:04:570:04:57

I know it's not very nice being here. We just need you

0:04:570:04:58

I know it's not very nice being here. We just need you to

0:04:580:04:58

I know it's not very nice being here. We just need you to stay

0:04:580:04:58

I know it's not very nice being here. We just need you to stay calm

0:04:580:04:58

here. We just need you to stay calm if

0:04:580:04:59

here. We just need you to stay calm if you

0:04:590:04:59

here. We just need you to stay calm if you can.

0:04:590:04:59

here. We just need you to stay calm if you can. We're

0:04:590:04:59

here. We just need you to stay calm if you can. We're just

0:04:590:05:00

here. We just need you to stay calm if you can. We're just going

0:05:000:05:00

here. We just need you to stay calm if you can. We're just going to

0:05:000:05:00

if you can. We're just going to listen

0:05:000:05:01

if you can. We're just going to listen to

0:05:010:05:01

if you can. We're just going to listen to your

0:05:010:05:01

if you can. We're just going to listen to your chest,

0:05:010:05:01

if you can. We're just going to listen to your chest, OK?

0:05:010:05:02

if you can. We're just going to listen to your chest, OK? It's

0:05:020:05:02

if you can. We're just going to listen to your chest, OK? It's just

0:05:020:05:02

listen to your chest, OK? It's just been

0:05:020:05:02

listen to your chest, OK? It's just been an

0:05:020:05:03

listen to your chest, OK? It's just been an unfortunate

0:05:030:05:03

listen to your chest, OK? It's just been an unfortunate accident.

0:05:030:05:03

listen to your chest, OK? It's just been an unfortunate accident. The

0:05:030:05:04

been an unfortunate accident. The driver

0:05:040:05:04

been an unfortunate accident. The driver was

0:05:040:05:04

been an unfortunate accident. The driver was driving

0:05:040:05:04

been an unfortunate accident. The driver was driving along.

0:05:040:05:06

been an unfortunate accident. The driver was driving along. He's

0:05:060:05:07

driver was driving along. He's turned

0:05:070:05:07

driver was driving along. He's turned into

0:05:070:05:07

driver was driving along. He's turned into a

0:05:070:05:07

driver was driving along. He's turned into a side

0:05:070:05:08

driver was driving along. He's turned into a side street

0:05:080:05:08

driver was driving along. He's turned into a side street and

0:05:080:05:08

driver was driving along. He's turned into a side street and the

0:05:080:05:09

turned into a side street and the child

0:05:090:05:09

turned into a side street and the child just

0:05:090:05:09

turned into a side street and the child just ran

0:05:090:05:09

turned into a side street and the child just ran out

0:05:090:05:10

turned into a side street and the child just ran out of

0:05:100:05:10

turned into a side street and the child just ran out of the

0:05:100:05:10

turned into a side street and the child just ran out of the shop,

0:05:100:05:10

turned into a side street and the child just ran out of the shop, not

0:05:100:05:11

child just ran out of the shop, not seeing

0:05:110:05:11

child just ran out of the shop, not seeing the

0:05:110:05:11

child just ran out of the shop, not seeing the vehicle.

0:05:110:05:16

child just ran out of the shop, not seeing the vehicle. He's

0:05:160:05:16

child just ran out of the shop, not seeing the vehicle. He's hit

0:05:160:05:16

child just ran out of the shop, not seeing the vehicle. He's hit the

0:05:160:05:16

seeing the vehicle. He's hit the side

0:05:160:05:16

seeing the vehicle. He's hit the side of

0:05:160:05:17

seeing the vehicle. He's hit the side of his

0:05:170:05:17

seeing the vehicle. He's hit the side of his car.

0:05:170:05:17

seeing the vehicle. He's hit the side of his car. It's

0:05:170:05:17

seeing the vehicle. He's hit the side of his car. It's not

0:05:170:05:17

seeing the vehicle. He's hit the side of his car. It's not clear

0:05:170:05:18

side of his car. It's not clear whether

0:05:180:05:18

side of his car. It's not clear whether Alehejo

0:05:180:05:18

side of his car. It's not clear whether Alehejo has

0:05:180:05:19

side of his car. It's not clear whether Alehejo has a

0:05:190:05:19

side of his car. It's not clear whether Alehejo has a sustained

0:05:190:05:19

side of his car. It's not clear whether Alehejo has a sustained any

0:05:190:05:19

whether Alehejo has a sustained any internal

0:05:190:05:20

whether Alehejo has a sustained any internal injuries.

0:05:200:05:20

whether Alehejo has a sustained any internal injuries. When

0:05:200:05:20

whether Alehejo has a sustained any internal injuries. When he

0:05:200:05:20

whether Alehejo has a sustained any internal injuries. When he goes

0:05:200:05:21

internal injuries. When he goes quiet,

0:05:210:05:21

internal injuries. When he goes quiet, Dr

0:05:210:05:21

internal injuries. When he goes quiet, Dr Raven

0:05:210:05:22

internal injuries. When he goes quiet, Dr Raven is

0:05:220:05:22

internal injuries. When he goes quiet, Dr Raven is worried.

0:05:220:05:22

internal injuries. When he goes quiet, Dr Raven is worried. Alehejo,

0:05:220:05:22

quiet, Dr Raven is worried. Alehejo, can

0:05:220:05:23

quiet, Dr Raven is worried. Alehejo, can you

0:05:230:05:23

quiet, Dr Raven is worried. Alehejo, can you squeeze

0:05:230:05:23

quiet, Dr Raven is worried. Alehejo, can you squeeze my

0:05:230:05:23

quiet, Dr Raven is worried. Alehejo, can you squeeze my fingers?

0:05:230:05:24

quiet, Dr Raven is worried. Alehejo, can you squeeze my fingers? Hard

0:05:240:05:24

quiet, Dr Raven is worried. Alehejo, can you squeeze my fingers? Hard as

0:05:240:05:24

can you squeeze my fingers? Hard as you

0:05:240:05:25

can you squeeze my fingers? Hard as you can.

0:05:250:05:25

can you squeeze my fingers? Hard as you can. Try

0:05:250:05:25

can you squeeze my fingers? Hard as you can. Try to

0:05:250:05:25

can you squeeze my fingers? Hard as you can. Try to break

0:05:250:05:26

can you squeeze my fingers? Hard as you can. Try to break my

0:05:260:05:26

can you squeeze my fingers? Hard as you can. Try to break my fingers.

0:05:260:05:27

you can. Try to break my fingers. Just

0:05:270:05:27

you can. Try to break my fingers. Just try

0:05:270:05:27

you can. Try to break my fingers. Just try and

0:05:270:05:27

you can. Try to break my fingers. Just try and squeeze.

0:05:270:05:30

you can. Try to break my fingers. Just try and squeeze. But

0:05:300:05:30

you can. Try to break my fingers. Just try and squeeze. But just

0:05:300:05:31

you can. Try to break my fingers. Just try and squeeze. But just as

0:05:310:05:31

you can. Try to break my fingers. Just try and squeeze. But just as Dr

0:05:310:05:31

Just try and squeeze. But just as Dr Raven

0:05:310:05:31

Just try and squeeze. But just as Dr Raven is

0:05:310:05:32

Just try and squeeze. But just as Dr Raven is treating

0:05:320:05:32

Just try and squeeze. But just as Dr Raven is treating 10—year—old

0:05:320:05:32

Raven is treating 10—year—old Alehejo,

0:05:320:05:32

Raven is treating 10—year—old Alehejo, paramedics

0:05:320:05:33

Raven is treating 10—year—old Alehejo, paramedics and

0:05:330:05:33

Raven is treating 10—year—old Alehejo, paramedics and nurses

0:05:330:05:33

Raven is treating 10—year—old Alehejo, paramedics and nurses have

0:05:330:05:34

Alehejo, paramedics and nurses have to

0:05:340:05:34

Alehejo, paramedics and nurses have to deal

0:05:340:05:34

Alehejo, paramedics and nurses have to deal with

0:05:340:05:34

Alehejo, paramedics and nurses have to deal with another

0:05:340:05:35

Alehejo, paramedics and nurses have to deal with another patient

0:05:350:05:35

Alehejo, paramedics and nurses have to deal with another patient —

0:05:350:05:35

Alehejo, paramedics and nurses have to deal with another patient — an

0:05:350:05:35

to deal with another patient — an alcoholic.

0:05:350:05:38

to deal with another patient — an alcoholic. Right,

0:05:380:05:39

to deal with another patient — an alcoholic. Right, let's

0:05:390:05:39

to deal with another patient — an alcoholic. Right, let's get

0:05:390:05:39

to deal with another patient — an alcoholic. Right, let's get up

0:05:390:05:39

to deal with another patient — an alcoholic. Right, let's get up off

0:05:390:05:40

alcoholic. Right, let's get up off the

0:05:400:05:40

alcoholic. Right, let's get up off the floor.

0:05:400:05:41

alcoholic. Right, let's get up off the floor. In

0:05:410:05:41

alcoholic. Right, let's get up off the floor. In the

0:05:410:05:42

alcoholic. Right, let's get up off the floor. In the last

0:05:420:05:42

alcoholic. Right, let's get up off the floor. In the last few

0:05:420:05:42

alcoholic. Right, let's get up off the floor. In the last few years,

0:05:420:05:43

the floor. In the last few years, the

0:05:430:05:43

the floor. In the last few years, the man

0:05:430:05:43

the floor. In the last few years, the man has

0:05:430:05:43

the floor. In the last few years, the man has been

0:05:430:05:44

the floor. In the last few years, the man has been into

0:05:440:05:44

the floor. In the last few years, the man has been into A&E

0:05:440:05:44

the floor. In the last few years, the man has been into A&E 263

0:05:440:05:44

the floor. In the last few years, the man has been into A&E 263 times.

0:05:440:05:47

the man has been into A&E 263 times. Most

0:05:470:05:48

the man has been into A&E 263 times. Most of

0:05:480:05:48

the man has been into A&E 263 times. Most of the

0:05:480:05:48

the man has been into A&E 263 times. Most of the times

0:05:480:05:48

the man has been into A&E 263 times. Most of the times are

0:05:480:05:49

the man has been into A&E 263 times. Most of the times are all

0:05:490:05:49

Most of the times are all alcohol—related

0:05:490:05:49

Most of the times are all alcohol—related but

0:05:490:05:50

Most of the times are all alcohol—related but obviously,

0:05:500:05:50

Most of the times are all alcohol—related but obviously, they

0:05:500:05:50

alcohol—related but obviously, they still

0:05:500:05:50

alcohol—related but obviously, they still warrant

0:05:500:05:51

alcohol—related but obviously, they still warrant the

0:05:510:05:51

alcohol—related but obviously, they still warrant the same

0:05:510:05:51

alcohol—related but obviously, they still warrant the same level

0:05:510:05:51

alcohol—related but obviously, they still warrant the same level of

0:05:510:05:52

still warrant the same level of assessment

0:05:520:05:52

still warrant the same level of assessment as

0:05:520:05:52

still warrant the same level of assessment as anybody

0:05:520:05:53

still warrant the same level of assessment as anybody else

0:05:530:05:53

still warrant the same level of assessment as anybody else who

0:05:530:05:53

assessment as anybody else who presents

0:05:530:05:53

assessment as anybody else who presents here.

0:05:530:05:55

assessment as anybody else who presents here. So

0:05:550:05:56

assessment as anybody else who presents here. So whenever

0:05:560:05:56

assessment as anybody else who presents here. So whenever we

0:05:560:05:56

assessment as anybody else who presents here. So whenever we have

0:05:560:05:57

presents here. So whenever we have those

0:05:570:05:57

presents here. So whenever we have those people

0:05:570:05:57

presents here. So whenever we have those people in

0:05:570:05:57

presents here. So whenever we have those people in our

0:05:570:05:58

presents here. So whenever we have those people in our queue,

0:05:580:05:58

presents here. So whenever we have those people in our queue, we

0:05:580:05:58

presents here. So whenever we have those people in our queue, we still

0:05:580:05:58

those people in our queue, we still have

0:05:580:05:59

those people in our queue, we still have to

0:05:590:05:59

those people in our queue, we still have to see

0:05:590:05:59

those people in our queue, we still have to see them.

0:05:590:06:00

those people in our queue, we still have to see them. It

0:06:000:06:00

those people in our queue, we still have to see them. It obviously

0:06:000:06:00

those people in our queue, we still have to see them. It obviously takes

0:06:000:06:00

have to see them. It obviously takes us

0:06:000:06:01

have to see them. It obviously takes us away

0:06:010:06:01

have to see them. It obviously takes us away from

0:06:010:06:01

have to see them. It obviously takes us away from people

0:06:010:06:01

have to see them. It obviously takes us away from people who

0:06:010:06:02

have to see them. It obviously takes us away from people who may

0:06:020:06:02

have to see them. It obviously takes us away from people who may have

0:06:020:06:02

us away from people who may have more

0:06:020:06:03

us away from people who may have more intense

0:06:030:06:03

us away from people who may have more intense needs,

0:06:030:06:03

us away from people who may have more intense needs, but...

0:06:030:06:05

us away from people who may have more intense needs, but... People

0:06:050:06:06

more intense needs, but... People like

0:06:060:06:06

more intense needs, but... People like Alehejo,

0:06:060:06:06

more intense needs, but... People like Alehejo, who

0:06:060:06:06

more intense needs, but... People like Alehejo, who Dr

0:06:060:06:07

more intense needs, but... People like Alehejo, who Dr Raven

0:06:070:06:07

more intense needs, but... People like Alehejo, who Dr Raven is

0:06:070:06:07

more intense needs, but... People like Alehejo, who Dr Raven is still

0:06:070:06:07

like Alehejo, who Dr Raven is still trying

0:06:070:06:08

like Alehejo, who Dr Raven is still trying to

0:06:080:06:08

like Alehejo, who Dr Raven is still trying to diagnose.

0:06:080:06:11

like Alehejo, who Dr Raven is still trying to diagnose. Nearly

0:06:110:06:11

like Alehejo, who Dr Raven is still trying to diagnose. Nearly finished.

0:06:110:06:14

trying to diagnose. Nearly finished. There's

0:06:140:06:14

trying to diagnose. Nearly finished. There's no

0:06:140:06:14

trying to diagnose. Nearly finished. There's no fluid

0:06:140:06:15

trying to diagnose. Nearly finished. There's no fluid around

0:06:150:06:15

trying to diagnose. Nearly finished. There's no fluid around the

0:06:150:06:15

trying to diagnose. Nearly finished. There's no fluid around the heart.

0:06:150:06:16

There's no fluid around the heart. Good.

0:06:160:06:17

There's no fluid around the heart. Good. Meanwhile,

0:06:170:06:17

There's no fluid around the heart. Good. Meanwhile, 90—year—old

0:06:170:06:17

There's no fluid around the heart. Good. Meanwhile, 90—year—old Arthur

0:06:170:06:18

Good. Meanwhile, 90—year—old Arthur Vare

0:06:180:06:18

Good. Meanwhile, 90—year—old Arthur Vare has

0:06:180:06:18

Good. Meanwhile, 90—year—old Arthur Vare has now

0:06:180:06:19

Good. Meanwhile, 90—year—old Arthur Vare has now been

0:06:190:06:19

Good. Meanwhile, 90—year—old Arthur Vare has now been in

0:06:190:06:19

Good. Meanwhile, 90—year—old Arthur Vare has now been in A&E

0:06:190:06:19

Good. Meanwhile, 90—year—old Arthur Vare has now been in A&E for

0:06:190:06:20

Good. Meanwhile, 90—year—old Arthur Vare has now been in A&E for three

0:06:200:06:20

Vare has now been in A&E for three and

0:06:200:06:20

Vare has now been in A&E for three and a

0:06:200:06:20

Vare has now been in A&E for three and a half

0:06:200:06:21

Vare has now been in A&E for three and a half hours.

0:06:210:06:22

Vare has now been in A&E for three and a half hours. Another

0:06:220:06:22

Vare has now been in A&E for three and a half hours. Another 30

0:06:220:06:23

Vare has now been in A&E for three and a half hours. Another 30 minutes

0:06:230:06:23

and a half hours. Another 30 minutes and

0:06:230:06:23

and a half hours. Another 30 minutes and he'll

0:06:230:06:24

and a half hours. Another 30 minutes and he'll breach

0:06:240:06:24

and a half hours. Another 30 minutes and he'll breach the

0:06:240:06:24

and a half hours. Another 30 minutes and he'll breach the four—hour

0:06:240:06:24

and he'll breach the four—hour limit.

0:06:240:06:27

and he'll breach the four—hour limit. At

0:06:270:06:27

and he'll breach the four—hour limit. At the

0:06:270:06:27

and he'll breach the four—hour limit. At the end

0:06:270:06:28

and he'll breach the four—hour limit. At the end of

0:06:280:06:28

and he'll breach the four—hour limit. At the end of the

0:06:280:06:28

and he'll breach the four—hour limit. At the end of the day,

0:06:280:06:28

and he'll breach the four—hour limit. At the end of the day, four

0:06:280:06:29

limit. At the end of the day, four hours

0:06:290:06:29

limit. At the end of the day, four hours is

0:06:290:06:29

limit. At the end of the day, four hours is a

0:06:290:06:29

limit. At the end of the day, four hours is a long

0:06:290:06:30

limit. At the end of the day, four hours is a long period

0:06:300:06:30

limit. At the end of the day, four hours is a long period of

0:06:300:06:30

limit. At the end of the day, four hours is a long period of time.

0:06:300:06:30

limit. At the end of the day, four hours is a long period of time. When

0:06:300:06:31

hours is a long period of time. When we're

0:06:310:06:31

hours is a long period of time. When we're working

0:06:310:06:31

hours is a long period of time. When we're working on

0:06:310:06:32

hours is a long period of time. When we're working on the

0:06:320:06:32

hours is a long period of time. When we're working on the shop

0:06:320:06:32

hours is a long period of time. When we're working on the shop floor

0:06:320:06:32

hours is a long period of time. When we're working on the shop floor and

0:06:320:06:33

we're working on the shop floor and it's

0:06:330:06:33

we're working on the shop floor and it's busy,

0:06:330:06:33

we're working on the shop floor and it's busy, for

0:06:330:06:33

we're working on the shop floor and it's busy, for as

0:06:330:06:34

we're working on the shop floor and it's busy, for as it

0:06:340:06:34

we're working on the shop floor and it's busy, for as it goes

0:06:340:06:34

we're working on the shop floor and it's busy, for as it goes extremely

0:06:340:06:35

it's busy, for as it goes extremely quickly.

0:06:350:06:37

it's busy, for as it goes extremely quickly. ——

0:06:370:06:37

it's busy, for as it goes extremely quickly. —— for

0:06:370:06:38

it's busy, for as it goes extremely quickly. —— for us.

0:06:380:06:38

it's busy, for as it goes extremely quickly. —— for us. For

0:06:380:06:38

it's busy, for as it goes extremely quickly. —— for us. For patients,

0:06:380:06:38

it's busy, for as it goes extremely quickly. —— for us. For patients, it

0:06:380:06:39

quickly. —— for us. For patients, it doesn't.

0:06:390:06:39

quickly. —— for us. For patients, it doesn't. It

0:06:390:06:39

quickly. —— for us. For patients, it doesn't. It goes

0:06:390:06:40

quickly. —— for us. For patients, it doesn't. It goes very

0:06:400:06:40

quickly. —— for us. For patients, it doesn't. It goes very slowly.

0:06:400:06:40

quickly. —— for us. For patients, it doesn't. It goes very slowly. So

0:06:400:06:40

doesn't. It goes very slowly. So it's

0:06:400:06:41

doesn't. It goes very slowly. So it's very

0:06:410:06:41

doesn't. It goes very slowly. So it's very easy

0:06:410:06:41

doesn't. It goes very slowly. So it's very easy for

0:06:410:06:41

doesn't. It goes very slowly. So it's very easy for things

0:06:410:06:42

doesn't. It goes very slowly. So it's very easy for things to

0:06:420:06:42

doesn't. It goes very slowly. So it's very easy for things to get

0:06:420:06:42

it's very easy for things to get missed

0:06:420:06:43

it's very easy for things to get missed but

0:06:430:06:43

it's very easy for things to get missed but ultimately,

0:06:430:06:43

it's very easy for things to get missed but ultimately, when

0:06:430:06:43

it's very easy for things to get missed but ultimately, when you've

0:06:430:06:44

missed but ultimately, when you've got

0:06:440:06:44

missed but ultimately, when you've got a

0:06:440:06:44

missed but ultimately, when you've got a lot

0:06:440:06:44

missed but ultimately, when you've got a lot of

0:06:440:06:45

missed but ultimately, when you've got a lot of sick

0:06:450:06:45

missed but ultimately, when you've got a lot of sick people,

0:06:450:06:45

missed but ultimately, when you've got a lot of sick people, and

0:06:450:06:46

missed but ultimately, when you've got a lot of sick people, and you're

0:06:460:06:46

got a lot of sick people, and you're having

0:06:460:06:46

got a lot of sick people, and you're having to

0:06:460:06:46

got a lot of sick people, and you're having to balance

0:06:460:06:47

got a lot of sick people, and you're having to balance a

0:06:470:06:47

got a lot of sick people, and you're having to balance a lot

0:06:470:06:47

got a lot of sick people, and you're having to balance a lot of

0:06:470:06:47

got a lot of sick people, and you're having to balance a lot of jobs,

0:06:470:06:48

having to balance a lot of jobs, sometimes

0:06:480:06:48

having to balance a lot of jobs, sometimes it's

0:06:480:06:48

having to balance a lot of jobs, sometimes it's hard

0:06:480:06:49

having to balance a lot of jobs, sometimes it's hard to

0:06:490:06:49

having to balance a lot of jobs, sometimes it's hard to keep

0:06:490:06:49

sometimes it's hard to keep everything

0:06:490:06:49

sometimes it's hard to keep everything afloat

0:06:490:06:50

sometimes it's hard to keep everything afloat all

0:06:500:06:50

sometimes it's hard to keep everything afloat all the

0:06:500:06:50

sometimes it's hard to keep everything afloat all the time.

0:06:500:06:53

sometimes it's hard to keep everything afloat all the time. This

0:06:530:06:54

everything afloat all the time. This afternoon

0:06:540:06:54

everything afloat all the time. This afternoon may

0:06:540:06:54

everything afloat all the time. This afternoon may be

0:06:540:06:55

everything afloat all the time. This afternoon may be busy

0:06:550:06:55

everything afloat all the time. This afternoon may be busy but

0:06:550:06:55

everything afloat all the time. This afternoon may be busy but come

0:06:550:06:55

everything afloat all the time. This afternoon may be busy but come this

0:06:550:06:56

afternoon may be busy but come this winter,

0:06:560:06:56

afternoon may be busy but come this winter, the

0:06:560:06:56

afternoon may be busy but come this winter, the department

0:06:560:06:57

afternoon may be busy but come this winter, the department will

0:06:570:06:57

afternoon may be busy but come this winter, the department will be

0:06:570:06:57

afternoon may be busy but come this winter, the department will be fit

0:06:570:06:57

winter, the department will be fit to

0:06:570:06:58

winter, the department will be fit to burst.

0:06:580:06:58

winter, the department will be fit to burst. So

0:06:580:06:58

winter, the department will be fit to burst. So will

0:06:580:06:59

winter, the department will be fit to burst. So will it

0:06:590:06:59

winter, the department will be fit to burst. So will it cope?

0:06:590:07:00

winter, the department will be fit to burst. So will it cope? We've

0:07:000:07:01

winter, the department will be fit to burst. So will it cope? We've got

0:07:010:07:01

to burst. So will it cope? We've got one

0:07:010:07:01

to burst. So will it cope? We've got one bed

0:07:010:07:01

to burst. So will it cope? We've got one bed now

0:07:010:07:02

to burst. So will it cope? We've got one bed now which

0:07:020:07:02

to burst. So will it cope? We've got one bed now which is

0:07:020:07:02

to burst. So will it cope? We've got one bed now which is free,

0:07:020:07:02

to burst. So will it cope? We've got one bed now which is free, so

0:07:020:07:03

to burst. So will it cope? We've got one bed now which is free, so if

0:07:030:07:03

to burst. So will it cope? We've got one bed now which is free, so if we

0:07:030:07:03

one bed now which is free, so if we get

0:07:030:07:03

one bed now which is free, so if we get an

0:07:030:07:04

one bed now which is free, so if we get an emergency

0:07:040:07:04

one bed now which is free, so if we get an emergency ambience

0:07:040:07:04

one bed now which is free, so if we get an emergency ambience coming

0:07:040:07:05

one bed now which is free, so if we get an emergency ambience coming in,

0:07:050:07:05

get an emergency ambience coming in, we've

0:07:050:07:05

get an emergency ambience coming in, we've still

0:07:050:07:05

get an emergency ambience coming in, we've still got

0:07:050:07:06

get an emergency ambience coming in, we've still got space

0:07:060:07:06

get an emergency ambience coming in, we've still got space to

0:07:060:07:06

get an emergency ambience coming in, we've still got space to take

0:07:060:07:06

get an emergency ambience coming in, we've still got space to take the

0:07:060:07:07

we've still got space to take the emergency

0:07:070:07:07

we've still got space to take the emergency ambulance.

0:07:070:07:08

we've still got space to take the emergency ambulance. ——

0:07:080:07:08

we've still got space to take the emergency ambulance. —— an

0:07:080:07:09

we've still got space to take the emergency ambulance. —— an emergency

0:07:090:07:09

emergency ambulance. —— an emergency ambulance.

0:07:090:07:09

emergency ambulance. —— an emergency ambulance. But

0:07:090:07:10

emergency ambulance. —— an emergency ambulance. But again,

0:07:100:07:10

emergency ambulance. —— an emergency ambulance. But again, we've

0:07:100:07:10

emergency ambulance. —— an emergency ambulance. But again, we've got

0:07:100:07:10

emergency ambulance. —— an emergency ambulance. But again, we've got one,

0:07:100:07:11

ambulance. But again, we've got one, two,

0:07:110:07:11

ambulance. But again, we've got one, two, three,

0:07:110:07:11

ambulance. But again, we've got one, two, three, four

0:07:110:07:11

ambulance. But again, we've got one, two, three, four beds

0:07:110:07:12

ambulance. But again, we've got one, two, three, four beds now

0:07:120:07:12

ambulance. But again, we've got one, two, three, four beds now occupied

0:07:120:07:12

two, three, four beds now occupied and

0:07:120:07:13

two, three, four beds now occupied and it's

0:07:130:07:13

two, three, four beds now occupied and it's a

0:07:130:07:13

two, three, four beds now occupied and it's a relatively

0:07:130:07:13

two, three, four beds now occupied and it's a relatively nice

0:07:130:07:14

two, three, four beds now occupied and it's a relatively nice day

0:07:140:07:14

and it's a relatively nice day today.

0:07:140:07:15

and it's a relatively nice day today. Take

0:07:150:07:15

and it's a relatively nice day today. Take this,

0:07:150:07:15

and it's a relatively nice day today. Take this, put

0:07:150:07:16

and it's a relatively nice day today. Take this, put it

0:07:160:07:16

and it's a relatively nice day today. Take this, put it in

0:07:160:07:16

and it's a relatively nice day today. Take this, put it in a

0:07:160:07:16

and it's a relatively nice day today. Take this, put it in a few

0:07:160:07:17

today. Take this, put it in a few months

0:07:170:07:17

today. Take this, put it in a few months time

0:07:170:07:17

today. Take this, put it in a few months time and

0:07:170:07:17

today. Take this, put it in a few months time and it's

0:07:170:07:18

today. Take this, put it in a few months time and it's not

0:07:180:07:18

today. Take this, put it in a few months time and it's not a

0:07:180:07:18

today. Take this, put it in a few months time and it's not a nice

0:07:180:07:19

months time and it's not a nice place

0:07:190:07:19

months time and it's not a nice place to

0:07:190:07:19

months time and it's not a nice place to work

0:07:190:07:19

months time and it's not a nice place to work for

0:07:190:07:20

months time and it's not a nice place to work for staff.

0:07:200:07:20

months time and it's not a nice place to work for staff. It

0:07:200:07:21

months time and it's not a nice place to work for staff. It can

0:07:210:07:21

months time and it's not a nice place to work for staff. It can be

0:07:210:07:21

place to work for staff. It can be quite

0:07:210:07:22

place to work for staff. It can be quite scary

0:07:220:07:22

place to work for staff. It can be quite scary here

0:07:220:07:22

place to work for staff. It can be quite scary here but

0:07:220:07:22

place to work for staff. It can be quite scary here but so

0:07:220:07:23

place to work for staff. It can be quite scary here but so is

0:07:230:07:23

place to work for staff. It can be quite scary here but so is life.

0:07:230:07:27

quite scary here but so is life. Even

0:07:270:07:28

quite scary here but so is life. Even this

0:07:280:07:28

quite scary here but so is life. Even this afternoon,

0:07:280:07:28

quite scary here but so is life. Even this afternoon, though,

0:07:280:07:28

quite scary here but so is life. Even this afternoon, though, Kevin

0:07:280:07:29

Even this afternoon, though, Kevin is

0:07:290:07:29

Even this afternoon, though, Kevin is having

0:07:290:07:29

Even this afternoon, though, Kevin is having to

0:07:290:07:29

Even this afternoon, though, Kevin is having to deal

0:07:290:07:30

Even this afternoon, though, Kevin is having to deal with

0:07:300:07:30

Even this afternoon, though, Kevin is having to deal with staff

0:07:300:07:30

is having to deal with staff shortages.

0:07:300:07:32

is having to deal with staff shortages. I've

0:07:320:07:33

is having to deal with staff shortages. I've rubbed

0:07:330:07:33

is having to deal with staff shortages. I've rubbed two

0:07:330:07:33

is having to deal with staff shortages. I've rubbed two names

0:07:330:07:33

is having to deal with staff shortages. I've rubbed two names off

0:07:330:07:34

shortages. I've rubbed two names off the

0:07:340:07:34

shortages. I've rubbed two names off the board

0:07:340:07:34

shortages. I've rubbed two names off the board there

0:07:340:07:35

shortages. I've rubbed two names off the board there because

0:07:350:07:35

shortages. I've rubbed two names off the board there because one

0:07:350:07:35

shortages. I've rubbed two names off the board there because one of

0:07:350:07:35

shortages. I've rubbed two names off the board there because one of my

0:07:350:07:36

the board there because one of my nurses

0:07:360:07:36

the board there because one of my nurses is

0:07:360:07:36

the board there because one of my nurses is ill

0:07:360:07:36

the board there because one of my nurses is ill and

0:07:360:07:37

the board there because one of my nurses is ill and needs

0:07:370:07:37

the board there because one of my nurses is ill and needs to

0:07:370:07:37

the board there because one of my nurses is ill and needs to go

0:07:370:07:38

the board there because one of my nurses is ill and needs to go home

0:07:380:07:38

nurses is ill and needs to go home and

0:07:380:07:38

nurses is ill and needs to go home and the

0:07:380:07:38

nurses is ill and needs to go home and the other

0:07:380:07:39

nurses is ill and needs to go home and the other didn't

0:07:390:07:39

nurses is ill and needs to go home and the other didn't make

0:07:390:07:39

nurses is ill and needs to go home and the other didn't make it

0:07:390:07:39

nurses is ill and needs to go home and the other didn't make it into

0:07:390:07:40

and the other didn't make it into work

0:07:400:07:40

and the other didn't make it into work because

0:07:400:07:40

and the other didn't make it into work because she's

0:07:400:07:41

and the other didn't make it into work because she's ill.

0:07:410:07:45

and the other didn't make it into work because she's ill. But

0:07:450:07:45

and the other didn't make it into work because she's ill. But it's

0:07:450:07:45

and the other didn't make it into work because she's ill. But it's not

0:07:450:07:46

work because she's ill. But it's not just

0:07:460:07:46

work because she's ill. But it's not just nurses

0:07:460:07:46

work because she's ill. But it's not just nurses that

0:07:460:07:47

work because she's ill. But it's not just nurses that are

0:07:470:07:47

work because she's ill. But it's not just nurses that are in

0:07:470:07:47

work because she's ill. But it's not just nurses that are in short

0:07:470:07:47

just nurses that are in short supply.

0:07:470:07:48

just nurses that are in short supply. Suddenly

0:07:480:07:48

just nurses that are in short supply. Suddenly there

0:07:480:07:48

just nurses that are in short supply. Suddenly there aren't

0:07:480:07:48

just nurses that are in short supply. Suddenly there aren't enough

0:07:480:07:49

supply. Suddenly there aren't enough beds,

0:07:490:07:49

supply. Suddenly there aren't enough beds, either.

0:07:490:07:49

supply. Suddenly there aren't enough beds, either. The

0:07:490:07:50

supply. Suddenly there aren't enough beds, either. The wards

0:07:500:07:50

supply. Suddenly there aren't enough beds, either. The wards above

0:07:500:07:50

supply. Suddenly there aren't enough beds, either. The wards above A&E

0:07:500:07:50

beds, either. The wards above A&E are

0:07:500:07:51

beds, either. The wards above A&E are full.

0:07:510:07:51

beds, either. The wards above A&E are full. Apparently,

0:07:510:07:51

beds, either. The wards above A&E are full. Apparently, SAU,

0:07:510:07:52

beds, either. The wards above A&E are full. Apparently, SAU, which

0:07:520:07:52

beds, either. The wards above A&E are full. Apparently, SAU, which is

0:07:520:07:52

are full. Apparently, SAU, which is the

0:07:520:07:53

are full. Apparently, SAU, which is the surgical

0:07:530:07:53

are full. Apparently, SAU, which is the surgical assessment

0:07:530:07:53

are full. Apparently, SAU, which is the surgical assessment unit,

0:07:530:07:53

are full. Apparently, SAU, which is the surgical assessment unit, is

0:07:530:07:54

are full. Apparently, SAU, which is the surgical assessment unit, is now

0:07:540:07:54

the surgical assessment unit, is now blocked.

0:07:540:07:55

the surgical assessment unit, is now blocked. And

0:07:550:07:55

the surgical assessment unit, is now blocked. And I'm

0:07:550:07:56

the surgical assessment unit, is now blocked. And I'm just

0:07:560:07:56

the surgical assessment unit, is now blocked. And I'm just about

0:07:560:07:56

the surgical assessment unit, is now blocked. And I'm just about to

0:07:560:07:56

the surgical assessment unit, is now blocked. And I'm just about to admit

0:07:560:07:57

blocked. And I'm just about to admit the

0:07:570:07:57

blocked. And I'm just about to admit the last

0:07:570:07:57

blocked. And I'm just about to admit the last patient

0:07:570:07:57

blocked. And I'm just about to admit the last patient up

0:07:570:07:58

blocked. And I'm just about to admit the last patient up to

0:07:580:07:58

blocked. And I'm just about to admit the last patient up to ANU,

0:07:580:07:58

blocked. And I'm just about to admit the last patient up to ANU, which

0:07:580:07:59

the last patient up to ANU, which make

0:07:590:07:59

the last patient up to ANU, which make them

0:07:590:07:59

the last patient up to ANU, which make them blocked

0:07:590:07:59

the last patient up to ANU, which make them blocked as

0:07:590:08:00

the last patient up to ANU, which make them blocked as well.

0:08:000:08:00

the last patient up to ANU, which make them blocked as well. So

0:08:000:08:01

the last patient up to ANU, which make them blocked as well. So unless

0:08:010:08:01

make them blocked as well. So unless other

0:08:010:08:01

make them blocked as well. So unless other patients

0:08:010:08:02

make them blocked as well. So unless other patients get

0:08:020:08:02

make them blocked as well. So unless other patients get discharged

0:08:020:08:02

make them blocked as well. So unless other patients get discharged from

0:08:020:08:02

other patients get discharged from the

0:08:020:08:03

other patients get discharged from the wards,

0:08:030:08:03

other patients get discharged from the wards, then

0:08:030:08:03

other patients get discharged from the wards, then we

0:08:030:08:03

other patients get discharged from the wards, then we are

0:08:030:08:04

other patients get discharged from the wards, then we are blocked

0:08:040:08:04

other patients get discharged from the wards, then we are blocked and

0:08:040:08:04

the wards, then we are blocked and things

0:08:040:08:05

the wards, then we are blocked and things will

0:08:050:08:05

the wards, then we are blocked and things will start

0:08:050:08:05

the wards, then we are blocked and things will start backing

0:08:050:08:05

the wards, then we are blocked and things will start backing up

0:08:050:08:06

the wards, then we are blocked and things will start backing up into

0:08:060:08:06

things will start backing up into the

0:08:060:08:06

things will start backing up into the A&E.

0:08:060:08:10

things will start backing up into the A&E. Really

0:08:100:08:10

things will start backing up into the A&E. Really just

0:08:100:08:10

things will start backing up into the A&E. Really just trying

0:08:100:08:11

things will start backing up into the A&E. Really just trying to

0:08:110:08:11

things will start backing up into the A&E. Really just trying to get

0:08:110:08:11

the A&E. Really just trying to get people

0:08:110:08:11

the A&E. Really just trying to get people through

0:08:110:08:12

the A&E. Really just trying to get people through as

0:08:120:08:12

the A&E. Really just trying to get people through as quickly

0:08:120:08:12

the A&E. Really just trying to get people through as quickly as

0:08:120:08:13

the A&E. Really just trying to get people through as quickly as we

0:08:130:08:13

the A&E. Really just trying to get people through as quickly as we can.

0:08:130:08:14

people through as quickly as we can. Within

0:08:140:08:14

people through as quickly as we can. Within minutes,

0:08:140:08:15

people through as quickly as we can. Within minutes, every

0:08:150:08:15

people through as quickly as we can. Within minutes, every cubicle

0:08:150:08:15

people through as quickly as we can. Within minutes, every cubicle is

0:08:150:08:15

Within minutes, every cubicle is full.

0:08:150:08:17

Within minutes, every cubicle is full. Ambulance

0:08:170:08:17

Within minutes, every cubicle is full. Ambulance patients

0:08:170:08:18

Within minutes, every cubicle is full. Ambulance patients wait

0:08:180:08:18

Within minutes, every cubicle is full. Ambulance patients wait in

0:08:180:08:18

Within minutes, every cubicle is full. Ambulance patients wait in the

0:08:180:08:18

full. Ambulance patients wait in the corridor

0:08:180:08:19

full. Ambulance patients wait in the corridor to

0:08:190:08:19

full. Ambulance patients wait in the corridor to be

0:08:190:08:19

full. Ambulance patients wait in the corridor to be assessed

0:08:190:08:20

full. Ambulance patients wait in the corridor to be assessed and

0:08:200:08:20

corridor to be assessed and paramedics

0:08:200:08:20

corridor to be assessed and paramedics must

0:08:200:08:20

corridor to be assessed and paramedics must wait

0:08:200:08:21

corridor to be assessed and paramedics must wait with

0:08:210:08:21

corridor to be assessed and paramedics must wait with them,

0:08:210:08:21

paramedics must wait with them, their

0:08:210:08:21

paramedics must wait with them, their ambulances

0:08:210:08:22

paramedics must wait with them, their ambulances abandoned

0:08:220:08:22

paramedics must wait with them, their ambulances abandoned outside

0:08:220:08:22

their ambulances abandoned outside unable

0:08:220:08:22

their ambulances abandoned outside unable to

0:08:220:08:23

their ambulances abandoned outside unable to get

0:08:230:08:23

their ambulances abandoned outside unable to get new

0:08:230:08:23

their ambulances abandoned outside unable to get new emergencies.

0:08:230:08:30

their ambulances abandoned outside unable to get new emergencies. One

0:08:300:08:30

unable to get new emergencies. One of

0:08:300:08:30

unable to get new emergencies. One of the

0:08:300:08:31

unable to get new emergencies. One of the patients

0:08:310:08:31

unable to get new emergencies. One of the patients bed—blocked

0:08:310:08:31

unable to get new emergencies. One of the patients bed—blocked is

0:08:310:08:32

of the patients bed—blocked is Arthur,

0:08:320:08:32

of the patients bed—blocked is Arthur, who's

0:08:320:08:32

of the patients bed—blocked is Arthur, who's now

0:08:320:08:32

of the patients bed—blocked is Arthur, who's now been

0:08:320:08:33

of the patients bed—blocked is Arthur, who's now been in

0:08:330:08:33

of the patients bed—blocked is Arthur, who's now been in A&E

0:08:330:08:33

of the patients bed—blocked is Arthur, who's now been in A&E longer

0:08:330:08:33

Arthur, who's now been in A&E longer than

0:08:330:08:34

Arthur, who's now been in A&E longer than the

0:08:340:08:34

Arthur, who's now been in A&E longer than the four

0:08:340:08:34

Arthur, who's now been in A&E longer than the four hour

0:08:340:08:34

Arthur, who's now been in A&E longer than the four hour limit.

0:08:340:08:37

Arthur, who's now been in A&E longer than the four hour limit. He's

0:08:370:08:37

Arthur, who's now been in A&E longer than the four hour limit. He's still

0:08:370:08:37

than the four hour limit. He's still here.

0:08:370:08:38

than the four hour limit. He's still here. He

0:08:380:08:38

than the four hour limit. He's still here. He is

0:08:380:08:39

than the four hour limit. He's still here. He is waiting

0:08:390:08:39

than the four hour limit. He's still here. He is waiting for

0:08:390:08:39

than the four hour limit. He's still here. He is waiting for a

0:08:390:08:39

than the four hour limit. He's still here. He is waiting for a bed.

0:08:390:08:40

than the four hour limit. He's still here. He is waiting for a bed. The

0:08:400:08:41

here. He is waiting for a bed. The short

0:08:410:08:41

here. He is waiting for a bed. The short of

0:08:410:08:41

here. He is waiting for a bed. The short of it

0:08:410:08:41

here. He is waiting for a bed. The short of it is,

0:08:410:08:42

here. He is waiting for a bed. The short of it is, just

0:08:420:08:42

here. He is waiting for a bed. The short of it is, just waiting

0:08:420:08:42

here. He is waiting for a bed. The short of it is, just waiting for

0:08:420:08:42

here. He is waiting for a bed. The short of it is, just waiting for a

0:08:420:08:43

short of it is, just waiting for a medical

0:08:430:08:43

short of it is, just waiting for a medical bed

0:08:430:08:43

short of it is, just waiting for a medical bed for

0:08:430:08:44

short of it is, just waiting for a medical bed for him

0:08:440:08:44

short of it is, just waiting for a medical bed for him to

0:08:440:08:44

short of it is, just waiting for a medical bed for him to get

0:08:440:08:44

short of it is, just waiting for a medical bed for him to get admitted

0:08:440:08:45

medical bed for him to get admitted to.

0:08:450:08:50

medical bed for him to get admitted to. Five

0:08:500:08:51

medical bed for him to get admitted to. Five hours

0:08:510:08:51

medical bed for him to get admitted to. Five hours and

0:08:510:08:51

medical bed for him to get admitted to. Five hours and 57

0:08:510:08:52

medical bed for him to get admitted to. Five hours and 57 minutes

0:08:520:08:52

medical bed for him to get admitted to. Five hours and 57 minutes after

0:08:520:08:52

to. Five hours and 57 minutes after arriving

0:08:520:08:52

to. Five hours and 57 minutes after arriving in

0:08:520:08:53

to. Five hours and 57 minutes after arriving in A&E,

0:08:530:08:53

to. Five hours and 57 minutes after arriving in A&E, Arthur

0:08:530:08:53

to. Five hours and 57 minutes after arriving in A&E, Arthur is

0:08:530:08:54

to. Five hours and 57 minutes after arriving in A&E, Arthur is finally

0:08:540:08:54

arriving in A&E, Arthur is finally taken

0:08:540:08:54

arriving in A&E, Arthur is finally taken up

0:08:540:08:54

arriving in A&E, Arthur is finally taken up to

0:08:540:08:55

arriving in A&E, Arthur is finally taken up to a

0:08:550:08:55

arriving in A&E, Arthur is finally taken up to a ward.

0:08:550:08:55

arriving in A&E, Arthur is finally taken up to a ward. And

0:08:550:08:55

arriving in A&E, Arthur is finally taken up to a ward. And 10—year—old

0:08:550:08:56

taken up to a ward. And 10—year—old Alehejo

0:08:560:08:56

taken up to a ward. And 10—year—old Alehejo is

0:08:560:08:56

taken up to a ward. And 10—year—old Alehejo is also

0:08:560:08:56

taken up to a ward. And 10—year—old Alehejo is also out

0:08:560:08:57

taken up to a ward. And 10—year—old Alehejo is also out of

0:08:570:08:57

taken up to a ward. And 10—year—old Alehejo is also out of Casualty.

0:08:570:08:58

Alehejo is also out of Casualty. Despite

0:08:580:08:58

Alehejo is also out of Casualty. Despite a

0:08:580:08:58

Alehejo is also out of Casualty. Despite a broken

0:08:580:08:59

Alehejo is also out of Casualty. Despite a broken jaw,

0:08:590:08:59

Alehejo is also out of Casualty. Despite a broken jaw, he's

0:08:590:08:59

Alehejo is also out of Casualty. Despite a broken jaw, he's smiling

0:08:590:09:00

Despite a broken jaw, he's smiling and

0:09:000:09:00

Despite a broken jaw, he's smiling and will

0:09:000:09:00

Despite a broken jaw, he's smiling and will soon

0:09:000:09:00

Despite a broken jaw, he's smiling and will soon be

0:09:000:09:01

Despite a broken jaw, he's smiling and will soon be of

0:09:010:09:01

Despite a broken jaw, he's smiling and will soon be of two

0:09:010:09:01

Despite a broken jaw, he's smiling and will soon be of two Birmingham

0:09:010:09:01

and will soon be of two Birmingham Children's

0:09:010:09:02

and will soon be of two Birmingham Children's Hospital.

0:09:020:09:04

and will soon be of two Birmingham Children's Hospital. ——

0:09:040:09:08

and will soon be of two Birmingham Children's Hospital. —— off

0:09:080:09:08

and will soon be of two Birmingham Children's Hospital. —— off to

0:09:080:09:08

Children's Hospital. —— off to Birmingham

0:09:080:09:08

Children's Hospital. —— off to Birmingham Children's

0:09:080:09:09

Children's Hospital. —— off to Birmingham Children's Hospital.

0:09:090:09:09

Children's Hospital. —— off to Birmingham Children's Hospital. It's

0:09:090:09:09

Birmingham Children's Hospital. It's nearly

0:09:090:09:09

Birmingham Children's Hospital. It's nearly the

0:09:090:09:10

Birmingham Children's Hospital. It's nearly the end

0:09:100:09:10

Birmingham Children's Hospital. It's nearly the end of

0:09:100:09:10

Birmingham Children's Hospital. It's nearly the end of Kevin's

0:09:100:09:10

Birmingham Children's Hospital. It's nearly the end of Kevin's shift.

0:09:100:09:11

Birmingham Children's Hospital. It's nearly the end of Kevin's shift. In

0:09:110:09:11

nearly the end of Kevin's shift. In 12

0:09:110:09:11

nearly the end of Kevin's shift. In 12 hours,

0:09:110:09:12

nearly the end of Kevin's shift. In 12 hours, he's

0:09:120:09:12

nearly the end of Kevin's shift. In 12 hours, he's hardly

0:09:120:09:12

nearly the end of Kevin's shift. In 12 hours, he's hardly stopped.

0:09:120:09:12

nearly the end of Kevin's shift. In 12 hours, he's hardly stopped. The

0:09:120:09:13

12 hours, he's hardly stopped. The sob

0:09:130:09:13

12 hours, he's hardly stopped. The sob story

0:09:130:09:13

12 hours, he's hardly stopped. The sob story is...

0:09:130:09:14

12 hours, he's hardly stopped. The sob story is... That's

0:09:140:09:14

12 hours, he's hardly stopped. The sob story is... That's my

0:09:140:09:14

12 hours, he's hardly stopped. The sob story is... That's my lunch.

0:09:140:09:16

12 hours, he's hardly stopped. The sob story is... That's my lunch. I

0:09:160:09:16

sob story is... That's my lunch. I haven't

0:09:160:09:16

sob story is... That's my lunch. I haven't had

0:09:160:09:16

sob story is... That's my lunch. I haven't had lunch

0:09:160:09:17

sob story is... That's my lunch. I haven't had lunch yet.

0:09:170:09:17

sob story is... That's my lunch. I haven't had lunch yet. But

0:09:170:09:17

sob story is... That's my lunch. I haven't had lunch yet. But hey,

0:09:170:09:17

sob story is... That's my lunch. I haven't had lunch yet. But hey, it's

0:09:170:09:18

haven't had lunch yet. But hey, it's all

0:09:180:09:18

haven't had lunch yet. But hey, it's all good.

0:09:180:09:19

haven't had lunch yet. But hey, it's all good. So

0:09:190:09:20

haven't had lunch yet. But hey, it's all good. So over

0:09:200:09:20

haven't had lunch yet. But hey, it's all good. So over the

0:09:200:09:20

haven't had lunch yet. But hey, it's all good. So over the course

0:09:200:09:20

haven't had lunch yet. But hey, it's all good. So over the course of

0:09:200:09:21

haven't had lunch yet. But hey, it's all good. So over the course of the

0:09:210:09:21

all good. So over the course of the day,

0:09:210:09:21

all good. So over the course of the day, did

0:09:210:09:21

all good. So over the course of the day, did the

0:09:210:09:22

all good. So over the course of the day, did the department

0:09:220:09:22

all good. So over the course of the day, did the department had

0:09:220:09:22

all good. So over the course of the day, did the department had its

0:09:220:09:23

day, did the department had its waiting

0:09:230:09:23

day, did the department had its waiting time

0:09:230:09:23

day, did the department had its waiting time target?

0:09:230:09:27

day, did the department had its waiting time target? ——

0:09:270:09:27

day, did the department had its waiting time target? —— hit.

0:09:270:09:27

day, did the department had its waiting time target? —— hit. Did

0:09:270:09:27

day, did the department had its waiting time target? —— hit. Did 95%

0:09:270:09:28

waiting time target? —— hit. Did 95% of

0:09:280:09:28

waiting time target? —— hit. Did 95% of patients

0:09:280:09:28

waiting time target? —— hit. Did 95% of patients get

0:09:280:09:28

waiting time target? —— hit. Did 95% of patients get dealt

0:09:280:09:29

waiting time target? —— hit. Did 95% of patients get dealt within

0:09:290:09:29

waiting time target? —— hit. Did 95% of patients get dealt within less

0:09:290:09:29

of patients get dealt within less than

0:09:290:09:29

of patients get dealt within less than four

0:09:290:09:30

of patients get dealt within less than four hours?

0:09:300:09:30

of patients get dealt within less than four hours? Not

0:09:300:09:30

of patients get dealt within less than four hours? Not quite.

0:09:300:09:30

of patients get dealt within less than four hours? Not quite. It

0:09:300:09:31

of patients get dealt within less than four hours? Not quite. It was

0:09:310:09:31

than four hours? Not quite. It was 93%.

0:09:310:09:32

than four hours? Not quite. It was 93%. But

0:09:320:09:33

than four hours? Not quite. It was 93%. But actually,

0:09:330:09:33

than four hours? Not quite. It was 93%. But actually, that's

0:09:330:09:33

than four hours? Not quite. It was 93%. But actually, that's slightly

0:09:330:09:33

93%. But actually, that's slightly better

0:09:330:09:34

93%. But actually, that's slightly better than

0:09:340:09:34

93%. But actually, that's slightly better than the

0:09:340:09:34

93%. But actually, that's slightly better than the hospital's

0:09:340:09:34

93%. But actually, that's slightly better than the hospital's average

0:09:340:09:35

better than the hospital's average over

0:09:350:09:35

better than the hospital's average over the

0:09:350:09:35

better than the hospital's average over the last

0:09:350:09:35

better than the hospital's average over the last three

0:09:350:09:36

better than the hospital's average over the last three months.

0:09:360:09:39

better than the hospital's average over the last three months. ——

0:09:390:09:39

better than the hospital's average over the last three months. —— six

0:09:390:09:39

over the last three months. —— six months.

0:09:390:09:40

over the last three months. —— six months. I'll

0:09:400:09:40

over the last three months. —— six months. I'll just

0:09:400:09:41

over the last three months. —— six months. I'll just get

0:09:410:09:41

over the last three months. —— six months. I'll just get my

0:09:410:09:41

over the last three months. —— six months. I'll just get my coat

0:09:410:09:42

over the last three months. —— six months. I'll just get my coat and...

0:09:420:09:42

months. I'll just get my coat and... I'm

0:09:420:09:42

months. I'll just get my coat and... I'm out

0:09:420:09:42

months. I'll just get my coat and... I'm out of

0:09:420:09:43

months. I'll just get my coat and... I'm out of here.

0:09:430:09:45

months. I'll just get my coat and... I'm out of here. Kevin

0:09:450:09:45

months. I'll just get my coat and... I'm out of here. Kevin Bailey

0:09:450:09:45

months. I'll just get my coat and... I'm out of here. Kevin Bailey heads

0:09:450:09:46

I'm out of here. Kevin Bailey heads home,

0:09:460:09:46

I'm out of here. Kevin Bailey heads home, still

0:09:460:09:46

I'm out of here. Kevin Bailey heads home, still holding

0:09:460:09:47

I'm out of here. Kevin Bailey heads home, still holding his

0:09:470:09:47

I'm out of here. Kevin Bailey heads home, still holding his uneaten

0:09:470:09:47

home, still holding his uneaten lunch.

0:09:470:09:50

home, still holding his uneaten lunch. Tomorrow,

0:09:500:09:50

home, still holding his uneaten lunch. Tomorrow, he'll

0:09:500:09:51

home, still holding his uneaten lunch. Tomorrow, he'll do

0:09:510:09:51

home, still holding his uneaten lunch. Tomorrow, he'll do it

0:09:510:09:51

home, still holding his uneaten lunch. Tomorrow, he'll do it all

0:09:510:09:51

lunch. Tomorrow, he'll do it all over

0:09:510:09:52

lunch. Tomorrow, he'll do it all over again.

0:09:520:10:00

over again. Well,

0:10:000:10:00

over again. Well, A&E

0:10:000:10:00

over again. Well, A&E departments

0:10:000:10:01

over again. Well, A&E departments are

0:10:010:10:01

over again. Well, A&E departments are now

0:10:010:10:01

Well, A&E departments are now treating

0:10:010:10:01

Well, A&E departments are now treating 1

0:10:010:10:01

Well, A&E departments are now treating 1 million

0:10:010:10:02

Well, A&E departments are now treating 1 million more

0:10:020:10:02

Well, A&E departments are now treating 1 million more people

0:10:020:10:02

Well, A&E departments are now treating 1 million more people a

0:10:020:10:02

treating 1 million more people a year

0:10:020:10:02

treating 1 million more people a year than

0:10:020:10:03

treating 1 million more people a year than they

0:10:030:10:03

treating 1 million more people a year than they were

0:10:030:10:03

treating 1 million more people a year than they were three

0:10:030:10:04

treating 1 million more people a year than they were three years

0:10:040:10:04

treating 1 million more people a year than they were three years ago.

0:10:040:10:07

year than they were three years ago. The

0:10:070:10:07

year than they were three years ago. The government's

0:10:070:10:07

year than they were three years ago. The government's announced

0:10:070:10:08

year than they were three years ago. The government's announced a

0:10:080:10:09

year than they were three years ago. The government's announced a £0.5

0:10:090:10:11

The government's announced a £0.5 billion

0:10:110:10:11

The government's announced a £0.5 billion bailout

0:10:110:10:11

The government's announced a £0.5 billion bailout fund

0:10:110:10:12

The government's announced a £0.5 billion bailout fund to

0:10:120:10:12

The government's announced a £0.5 billion bailout fund to help

0:10:120:10:13

billion bailout fund to help hardest—hit

0:10:130:10:13

billion bailout fund to help hardest—hit areas

0:10:130:10:13

billion bailout fund to help hardest—hit areas but

0:10:130:10:13

billion bailout fund to help hardest—hit areas but will

0:10:130:10:13

billion bailout fund to help hardest—hit areas but will it

0:10:130:10:13

billion bailout fund to help hardest—hit areas but will it be

0:10:130:10:14

hardest—hit areas but will it be enough?

0:10:140:10:16

hardest—hit areas but will it be enough? With

0:10:160:10:16

hardest—hit areas but will it be enough? With a

0:10:160:10:16

hardest—hit areas but will it be enough? With a major

0:10:160:10:17

hardest—hit areas but will it be enough? With a major report

0:10:170:10:17

hardest—hit areas but will it be enough? With a major report into

0:10:170:10:17

hardest—hit areas but will it be enough? With a major report into the

0:10:170:10:18

enough? With a major report into the future

0:10:180:10:18

enough? With a major report into the future of

0:10:180:10:18

enough? With a major report into the future of emergency

0:10:180:10:18

enough? With a major report into the future of emergency provision

0:10:180:10:18

enough? With a major report into the future of emergency provision out

0:10:180:10:19

future of emergency provision out soon,

0:10:190:10:21

future of emergency provision out soon, Jamie

0:10:210:10:21

future of emergency provision out soon, Jamie Coulson

0:10:210:10:21

future of emergency provision out soon, Jamie Coulson asks

0:10:210:10:21

future of emergency provision out soon, Jamie Coulson asks what

0:10:210:10:22

future of emergency provision out soon, Jamie Coulson asks what can

0:10:220:10:22

future of emergency provision out soon, Jamie Coulson asks what can be

0:10:220:10:23

soon, Jamie Coulson asks what can be done

0:10:230:10:23

soon, Jamie Coulson asks what can be done to

0:10:230:10:23

soon, Jamie Coulson asks what can be done to cure

0:10:230:10:23

soon, Jamie Coulson asks what can be done to cure our

0:10:230:10:24

soon, Jamie Coulson asks what can be done to cure our vital

0:10:240:10:24

soon, Jamie Coulson asks what can be done to cure our vital but

0:10:240:10:24

soon, Jamie Coulson asks what can be done to cure our vital but ailing

0:10:240:10:24

done to cure our vital but ailing NHS.

0:10:240:10:27

The

0:10:310:10:32

The prospect

0:10:320:10:32

The prospect of

0:10:320:10:33

The prospect of arriving

0:10:330:10:33

The prospect of arriving here

0:10:330:10:33

The prospect of arriving here at

0:10:330:10:33

The prospect of arriving here at A&E

0:10:330:10:33

The prospect of arriving here at A&E is

0:10:330:10:34

The prospect of arriving here at A&E is never

0:10:340:10:34

The prospect of arriving here at A&E is never a

0:10:340:10:35

The prospect of arriving here at A&E is never a pleasant

0:10:350:10:35

The prospect of arriving here at A&E is never a pleasant one

0:10:350:10:36

The prospect of arriving here at A&E is never a pleasant one but

0:10:360:10:36

The prospect of arriving here at A&E is never a pleasant one but what

0:10:360:10:36

The prospect of arriving here at A&E is never a pleasant one but what can

0:10:360:10:37

is never a pleasant one but what can make

0:10:370:10:37

is never a pleasant one but what can make it

0:10:370:10:37

is never a pleasant one but what can make it seem

0:10:370:10:38

is never a pleasant one but what can make it seem even

0:10:380:10:38

is never a pleasant one but what can make it seem even more

0:10:380:10:38

is never a pleasant one but what can make it seem even more daunting

0:10:380:10:39

is never a pleasant one but what can make it seem even more daunting for

0:10:390:10:39

make it seem even more daunting for people

0:10:390:10:39

make it seem even more daunting for people is

0:10:390:10:39

make it seem even more daunting for people is the

0:10:390:10:39

make it seem even more daunting for people is the length

0:10:390:10:40

make it seem even more daunting for people is the length of

0:10:400:10:40

make it seem even more daunting for people is the length of time

0:10:400:10:40

make it seem even more daunting for people is the length of time you

0:10:400:10:40

make it seem even more daunting for people is the length of time you may

0:10:400:10:40

people is the length of time you may have

0:10:400:10:41

people is the length of time you may have to

0:10:410:10:41

people is the length of time you may have to wait

0:10:410:10:41

people is the length of time you may have to wait to

0:10:410:10:41

people is the length of time you may have to wait to see

0:10:410:10:41

people is the length of time you may have to wait to see a

0:10:410:10:42

people is the length of time you may have to wait to see a doctor.

0:10:420:10:44

people is the length of time you may have to wait to see a doctor. We're

0:10:440:10:44

have to wait to see a doctor. We're in

0:10:440:10:44

have to wait to see a doctor. We're in the

0:10:440:10:44

have to wait to see a doctor. We're in the worst

0:10:440:10:45

have to wait to see a doctor. We're in the worst position

0:10:450:10:45

have to wait to see a doctor. We're in the worst position we've

0:10:450:10:45

have to wait to see a doctor. We're in the worst position we've ever

0:10:450:10:45

in the worst position we've ever been

0:10:450:10:45

in the worst position we've ever been in.

0:10:450:10:47

in the worst position we've ever been in. We

0:10:470:10:47

in the worst position we've ever been in. We have

0:10:470:10:48

in the worst position we've ever been in. We have a

0:10:480:10:48

in the worst position we've ever been in. We have a real

0:10:480:10:48

in the worst position we've ever been in. We have a real crisis

0:10:480:10:49

in the worst position we've ever been in. We have a real crisis in

0:10:490:10:49

been in. We have a real crisis in recruiting

0:10:490:10:49

been in. We have a real crisis in recruiting people

0:10:490:10:49

been in. We have a real crisis in recruiting people into

0:10:490:10:50

been in. We have a real crisis in recruiting people into emergency

0:10:500:10:50

recruiting people into emergency medicine.

0:10:500:10:53

recruiting people into emergency medicine. You

0:10:530:10:53

recruiting people into emergency medicine. You just

0:10:530:10:54

recruiting people into emergency medicine. You just find

0:10:540:10:54

recruiting people into emergency medicine. You just find yourself

0:10:540:10:54

medicine. You just find yourself wondering

0:10:540:10:54

medicine. You just find yourself wondering how

0:10:540:10:55

medicine. You just find yourself wondering how long

0:10:550:10:55

medicine. You just find yourself wondering how long we

0:10:550:10:55

medicine. You just find yourself wondering how long we can

0:10:550:10:57

medicine. You just find yourself wondering how long we can carry

0:10:570:10:58

medicine. You just find yourself wondering how long we can carry on

0:10:580:10:58

wondering how long we can carry on working

0:10:580:10:58

wondering how long we can carry on working like

0:10:580:10:58

wondering how long we can carry on working like this.

0:10:580:10:59

wondering how long we can carry on working like this. There

0:10:590:10:59

wondering how long we can carry on working like this. There needs

0:10:590:10:59

wondering how long we can carry on working like this. There needs to

0:10:590:10:59

wondering how long we can carry on working like this. There needs to be

0:10:590:10:59

working like this. There needs to be light

0:10:590:11:00

working like this. There needs to be light at

0:11:000:11:00

working like this. There needs to be light at the

0:11:000:11:00

working like this. There needs to be light at the end

0:11:000:11:00

working like this. There needs to be light at the end of

0:11:000:11:00

working like this. There needs to be light at the end of the

0:11:000:11:01

working like this. There needs to be light at the end of the tunnel

0:11:010:11:01

working like this. There needs to be light at the end of the tunnel and

0:11:010:11:01

light at the end of the tunnel and there

0:11:010:11:02

light at the end of the tunnel and there isn't

0:11:020:11:02

light at the end of the tunnel and there isn't at

0:11:020:11:02

light at the end of the tunnel and there isn't at the

0:11:020:11:02

light at the end of the tunnel and there isn't at the moment.

0:11:020:11:03

light at the end of the tunnel and there isn't at the moment. So

0:11:030:11:03

light at the end of the tunnel and there isn't at the moment. So how

0:11:030:11:03

there isn't at the moment. So how did

0:11:030:11:03

there isn't at the moment. So how did this

0:11:030:11:04

there isn't at the moment. So how did this become

0:11:040:11:04

there isn't at the moment. So how did this become such

0:11:040:11:04

there isn't at the moment. So how did this become such a

0:11:040:11:04

there isn't at the moment. So how did this become such a problem

0:11:040:11:04

there isn't at the moment. So how did this become such a problem and

0:11:040:11:05

did this become such a problem and what

0:11:050:11:05

did this become such a problem and what can

0:11:050:11:05

did this become such a problem and what can be

0:11:050:11:05

did this become such a problem and what can be done

0:11:050:11:05

did this become such a problem and what can be done to

0:11:050:11:06

did this become such a problem and what can be done to fix

0:11:060:11:06

did this become such a problem and what can be done to fix it?

0:11:060:11:08

did this become such a problem and what can be done to fix it? These

0:11:080:11:08

what can be done to fix it? These patients

0:11:080:11:09

what can be done to fix it? These patients are

0:11:090:11:09

what can be done to fix it? These patients are seeing

0:11:090:11:10

what can be done to fix it? These patients are seeing their

0:11:100:11:10

what can be done to fix it? These patients are seeing their GP,

0:11:100:11:11

what can be done to fix it? These patients are seeing their GP, all

0:11:110:11:11

what can be done to fix it? These patients are seeing their GP, all at

0:11:110:11:11

patients are seeing their GP, all at the

0:11:110:11:11

patients are seeing their GP, all at the same

0:11:110:11:11

patients are seeing their GP, all at the same time.

0:11:110:11:14

patients are seeing their GP, all at the same time. Full

0:11:140:11:15

patients are seeing their GP, all at the same time. Full English

0:11:150:11:15

patients are seeing their GP, all at the same time. Full English was

0:11:150:11:15

the same time. Full English was what?

0:11:150:11:16

the same time. Full English was what? Fried

0:11:160:11:16

the same time. Full English was what? Fried eggs,

0:11:160:11:16

the same time. Full English was what? Fried eggs, bacon,

0:11:160:11:16

the same time. Full English was what? Fried eggs, bacon, sausages?

0:11:160:11:21

what? Fried eggs, bacon, sausages? In

0:11:210:11:21

what? Fried eggs, bacon, sausages? In one

0:11:210:11:21

what? Fried eggs, bacon, sausages? In one meal,

0:11:210:11:21

what? Fried eggs, bacon, sausages? In one meal, you

0:11:210:11:21

what? Fried eggs, bacon, sausages? In one meal, you were

0:11:210:11:22

what? Fried eggs, bacon, sausages? In one meal, you were eating

0:11:220:11:22

what? Fried eggs, bacon, sausages? In one meal, you were eating more

0:11:220:11:22

In one meal, you were eating more calories

0:11:220:11:22

In one meal, you were eating more calories than

0:11:220:11:23

In one meal, you were eating more calories than you

0:11:230:11:23

In one meal, you were eating more calories than you needed

0:11:230:11:23

In one meal, you were eating more calories than you needed for

0:11:230:11:23

In one meal, you were eating more calories than you needed for the

0:11:230:11:24

calories than you needed for the whole

0:11:240:11:24

calories than you needed for the whole day.

0:11:240:11:25

calories than you needed for the whole day. Maureen

0:11:250:11:26

calories than you needed for the whole day. Maureen Lloyd

0:11:260:11:26

calories than you needed for the whole day. Maureen Lloyd was

0:11:260:11:26

calories than you needed for the whole day. Maureen Lloyd was once

0:11:260:11:27

whole day. Maureen Lloyd was once very

0:11:270:11:27

whole day. Maureen Lloyd was once very likely

0:11:270:11:27

whole day. Maureen Lloyd was once very likely to

0:11:270:11:27

whole day. Maureen Lloyd was once very likely to have

0:11:270:11:27

whole day. Maureen Lloyd was once very likely to have become

0:11:270:11:28

whole day. Maureen Lloyd was once very likely to have become a

0:11:280:11:28

whole day. Maureen Lloyd was once very likely to have become a regular

0:11:280:11:28

very likely to have become a regular at

0:11:280:11:28

very likely to have become a regular at her

0:11:280:11:29

very likely to have become a regular at her local

0:11:290:11:29

very likely to have become a regular at her local A&E

0:11:290:11:32

very likely to have become a regular at her local A&E Department.

0:11:320:11:33

very likely to have become a regular at her local A&E Department. Along

0:11:330:11:33

at her local A&E Department. Along with

0:11:330:11:33

at her local A&E Department. Along with her

0:11:330:11:34

at her local A&E Department. Along with her fellow

0:11:340:11:34

at her local A&E Department. Along with her fellow patients

0:11:340:11:34

at her local A&E Department. Along with her fellow patients at

0:11:340:11:35

at her local A&E Department. Along with her fellow patients at risk

0:11:350:11:35

at her local A&E Department. Along with her fellow patients at risk of

0:11:350:11:35

with her fellow patients at risk of diabetes,

0:11:350:11:35

with her fellow patients at risk of diabetes, she

0:11:350:11:35

with her fellow patients at risk of diabetes, she faced

0:11:350:11:36

with her fellow patients at risk of diabetes, she faced a

0:11:360:11:36

with her fellow patients at risk of diabetes, she faced a future

0:11:360:11:36

with her fellow patients at risk of diabetes, she faced a future of

0:11:360:11:37

diabetes, she faced a future of chronic

0:11:370:11:37

diabetes, she faced a future of chronic health

0:11:370:11:37

diabetes, she faced a future of chronic health problems.

0:11:370:11:38

diabetes, she faced a future of chronic health problems. But

0:11:380:11:38

chronic health problems. But hopefully

0:11:380:11:38

chronic health problems. But hopefully that's

0:11:380:11:38

chronic health problems. But hopefully that's no

0:11:380:11:39

chronic health problems. But hopefully that's no longer

0:11:390:11:39

chronic health problems. But hopefully that's no longer the

0:11:390:11:39

hopefully that's no longer the case.

0:11:390:11:41

hopefully that's no longer the case. I've

0:11:410:11:41

hopefully that's no longer the case. I've started

0:11:410:11:42

hopefully that's no longer the case. I've started watching

0:11:420:11:42

hopefully that's no longer the case. I've started watching my

0:11:420:11:42

hopefully that's no longer the case. I've started watching my diet

0:11:420:11:43

case. I've started watching my diet better

0:11:430:11:43

case. I've started watching my diet better and

0:11:430:11:44

case. I've started watching my diet better and from

0:11:440:11:44

case. I've started watching my diet better and from the

0:11:440:11:44

case. I've started watching my diet better and from the practice,

0:11:440:11:45

case. I've started watching my diet better and from the practice, I

0:11:450:11:45

case. I've started watching my diet better and from the practice, I was

0:11:450:11:45

better and from the practice, I was encouraged

0:11:450:11:45

better and from the practice, I was encouraged to

0:11:450:11:46

better and from the practice, I was encouraged to try

0:11:460:11:46

better and from the practice, I was encouraged to try and

0:11:460:11:46

better and from the practice, I was encouraged to try and exercise

0:11:460:11:46

better and from the practice, I was encouraged to try and exercise on

0:11:460:11:46

encouraged to try and exercise on prescription.

0:11:460:11:52

encouraged to try and exercise on prescription. Today

0:11:520:11:53

encouraged to try and exercise on prescription. Today we're

0:11:530:11:53

encouraged to try and exercise on prescription. Today we're going

0:11:530:11:53

encouraged to try and exercise on prescription. Today we're going to

0:11:530:11:53

prescription. Today we're going to do

0:11:530:11:54

prescription. Today we're going to do a

0:11:540:11:54

prescription. Today we're going to do a few

0:11:540:11:54

prescription. Today we're going to do a few rounds

0:11:540:11:54

prescription. Today we're going to do a few rounds of

0:11:540:11:54

prescription. Today we're going to do a few rounds of boxing.

0:11:540:11:57

prescription. Today we're going to do a few rounds of boxing. She's

0:11:570:12:00

do a few rounds of boxing. She's gone

0:12:000:12:00

do a few rounds of boxing. She's gone from

0:12:000:12:00

do a few rounds of boxing. She's gone from being

0:12:000:12:01

do a few rounds of boxing. She's gone from being a

0:12:010:12:01

do a few rounds of boxing. She's gone from being a poorly

0:12:010:12:01

do a few rounds of boxing. She's gone from being a poorly controlled

0:12:010:12:02

gone from being a poorly controlled diabetic

0:12:020:12:02

gone from being a poorly controlled diabetic to

0:12:020:12:02

gone from being a poorly controlled diabetic to having

0:12:020:12:02

gone from being a poorly controlled diabetic to having no

0:12:020:12:02

gone from being a poorly controlled diabetic to having no diabetes.

0:12:020:12:05

diabetic to having no diabetes. Emergency

0:12:050:12:05

diabetic to having no diabetes. Emergency hospital

0:12:050:12:06

diabetic to having no diabetes. Emergency hospital admissions

0:12:060:12:06

diabetic to having no diabetes. Emergency hospital admissions from

0:12:060:12:07

Emergency hospital admissions from patients

0:12:070:12:07

Emergency hospital admissions from patients with

0:12:070:12:07

Emergency hospital admissions from patients with chronic

0:12:070:12:08

Emergency hospital admissions from patients with chronic illnesses

0:12:080:12:08

Emergency hospital admissions from patients with chronic illnesses here

0:12:080:12:08

patients with chronic illnesses here at

0:12:080:12:08

patients with chronic illnesses here at this

0:12:080:12:09

patients with chronic illnesses here at this surgery

0:12:090:12:09

patients with chronic illnesses here at this surgery in

0:12:090:12:09

patients with chronic illnesses here at this surgery in Smethwick

0:12:090:12:10

patients with chronic illnesses here at this surgery in Smethwick in

0:12:100:12:10

patients with chronic illnesses here at this surgery in Smethwick in the

0:12:100:12:10

at this surgery in Smethwick in the West

0:12:100:12:10

at this surgery in Smethwick in the West Midlands

0:12:100:12:10

at this surgery in Smethwick in the West Midlands are

0:12:100:12:11

at this surgery in Smethwick in the West Midlands are said

0:12:110:12:11

at this surgery in Smethwick in the West Midlands are said to

0:12:110:12:11

at this surgery in Smethwick in the West Midlands are said to average

0:12:110:12:12

West Midlands are said to average used

0:12:120:12:12

West Midlands are said to average used by

0:12:120:12:12

West Midlands are said to average used by 40%

0:12:120:12:12

West Midlands are said to average used by 40% in

0:12:120:12:12

West Midlands are said to average used by 40% in 18

0:12:120:12:13

West Midlands are said to average used by 40% in 18 months.

0:12:130:12:18

West Midlands are said to average used by 40% in 18 months. I

0:12:180:12:19

West Midlands are said to average used by 40% in 18 months. I do

0:12:190:12:19

West Midlands are said to average used by 40% in 18 months. I do not

0:12:190:12:19

used by 40% in 18 months. I do not have

0:12:190:12:19

used by 40% in 18 months. I do not have an

0:12:190:12:19

used by 40% in 18 months. I do not have an hour

0:12:190:12:20

used by 40% in 18 months. I do not have an hour or

0:12:200:12:20

used by 40% in 18 months. I do not have an hour or two

0:12:200:12:21

used by 40% in 18 months. I do not have an hour or two hours

0:12:210:12:21

used by 40% in 18 months. I do not have an hour or two hours to

0:12:210:12:21

used by 40% in 18 months. I do not have an hour or two hours to spend

0:12:210:12:22

have an hour or two hours to spend with

0:12:220:12:22

have an hour or two hours to spend with each

0:12:220:12:22

have an hour or two hours to spend with each patient,

0:12:220:12:22

have an hour or two hours to spend with each patient, and

0:12:220:12:23

have an hour or two hours to spend with each patient, and that

0:12:230:12:24

have an hour or two hours to spend with each patient, and that is

0:12:240:12:24

have an hour or two hours to spend with each patient, and that is what

0:12:240:12:24

with each patient, and that is what they

0:12:240:12:24

with each patient, and that is what they need.

0:12:240:12:25

with each patient, and that is what they need. So

0:12:250:12:25

with each patient, and that is what they need. So I

0:12:250:12:25

with each patient, and that is what they need. So I spent

0:12:250:12:25

with each patient, and that is what they need. So I spent an

0:12:250:12:26

with each patient, and that is what they need. So I spent an hour

0:12:260:12:26

with each patient, and that is what they need. So I spent an hour with

0:12:260:12:26

they need. So I spent an hour with 18

0:12:260:12:26

they need. So I spent an hour with 18 or

0:12:260:12:27

they need. So I spent an hour with 18 or 19

0:12:270:12:27

they need. So I spent an hour with 18 or 19 patients

0:12:270:12:27

they need. So I spent an hour with 18 or 19 patients together.

0:12:270:12:30

they need. So I spent an hour with 18 or 19 patients together. It

0:12:300:12:30

they need. So I spent an hour with 18 or 19 patients together. It is

0:12:300:12:30

18 or 19 patients together. It is good

0:12:300:12:30

18 or 19 patients together. It is good for

0:12:300:12:30

18 or 19 patients together. It is good for them

0:12:300:12:31

18 or 19 patients together. It is good for them to

0:12:310:12:31

18 or 19 patients together. It is good for them to relate

0:12:310:12:31

18 or 19 patients together. It is good for them to relate to

0:12:310:12:31

18 or 19 patients together. It is good for them to relate to their

0:12:310:12:32

good for them to relate to their peers.

0:12:320:12:37

good for them to relate to their peers. The

0:12:370:12:38

good for them to relate to their peers. The person

0:12:380:12:38

good for them to relate to their peers. The person has

0:12:380:12:39

good for them to relate to their peers. The person has to

0:12:390:12:39

good for them to relate to their peers. The person has to manage

0:12:390:12:39

peers. The person has to manage themselves

0:12:390:12:39

peers. The person has to manage themselves 24

0:12:390:12:39

peers. The person has to manage themselves 24 hours

0:12:390:12:40

peers. The person has to manage themselves 24 hours a

0:12:400:12:40

peers. The person has to manage themselves 24 hours a day

0:12:400:12:40

peers. The person has to manage themselves 24 hours a day so

0:12:400:12:40

peers. The person has to manage themselves 24 hours a day so if

0:12:400:12:41

peers. The person has to manage themselves 24 hours a day so if we

0:12:410:12:41

themselves 24 hours a day so if we can

0:12:410:12:41

themselves 24 hours a day so if we can get

0:12:410:12:42

themselves 24 hours a day so if we can get people

0:12:420:12:42

themselves 24 hours a day so if we can get people to

0:12:420:12:42

themselves 24 hours a day so if we can get people to understand

0:12:420:12:43

themselves 24 hours a day so if we can get people to understand their

0:12:430:12:43

can get people to understand their disease

0:12:430:12:43

can get people to understand their disease and

0:12:430:12:43

can get people to understand their disease and look

0:12:430:12:44

can get people to understand their disease and look after

0:12:440:12:44

can get people to understand their disease and look after themselves,

0:12:440:12:45

disease and look after themselves, it

0:12:450:12:45

disease and look after themselves, it makes

0:12:450:12:45

disease and look after themselves, it makes a

0:12:450:12:45

disease and look after themselves, it makes a huge

0:12:450:12:46

disease and look after themselves, it makes a huge difference.

0:12:460:12:46

disease and look after themselves, it makes a huge difference. I

0:12:460:12:46

disease and look after themselves, it makes a huge difference. I would

0:12:460:12:46

it makes a huge difference. I would say

0:12:460:12:47

it makes a huge difference. I would say perhaps

0:12:470:12:47

it makes a huge difference. I would say perhaps a

0:12:470:12:47

it makes a huge difference. I would say perhaps a quarter

0:12:470:12:47

it makes a huge difference. I would say perhaps a quarter of

0:12:470:12:48

it makes a huge difference. I would say perhaps a quarter of people

0:12:480:12:49

it makes a huge difference. I would say perhaps a quarter of people we

0:12:490:12:49

say perhaps a quarter of people we see

0:12:490:12:50

say perhaps a quarter of people we see come

0:12:500:12:50

say perhaps a quarter of people we see come to

0:12:500:12:50

say perhaps a quarter of people we see come to us

0:12:500:12:50

say perhaps a quarter of people we see come to us as

0:12:500:12:50

say perhaps a quarter of people we see come to us as part

0:12:500:12:50

say perhaps a quarter of people we see come to us as part of

0:12:500:12:51

say perhaps a quarter of people we see come to us as part of long—term

0:12:510:12:52

see come to us as part of long—term conditions

0:12:520:12:52

see come to us as part of long—term conditions but

0:12:520:12:52

see come to us as part of long—term conditions but they

0:12:520:12:52

see come to us as part of long—term conditions but they take

0:12:520:12:53

see come to us as part of long—term conditions but they take more

0:12:530:12:53

see come to us as part of long—term conditions but they take more than

0:12:530:12:53

see come to us as part of long—term conditions but they take more than a

0:12:530:12:54

conditions but they take more than a quarter

0:12:540:12:54

conditions but they take more than a quarter of

0:12:540:12:54

conditions but they take more than a quarter of the

0:12:540:12:54

conditions but they take more than a quarter of the time

0:12:540:12:54

conditions but they take more than a quarter of the time because

0:12:540:12:55

conditions but they take more than a quarter of the time because they

0:12:550:12:55

conditions but they take more than a quarter of the time because they are

0:12:550:12:55

quarter of the time because they are often

0:12:550:12:55

quarter of the time because they are often quite

0:12:550:12:55

quarter of the time because they are often quite context.

0:12:550:12:58

quarter of the time because they are often quite context. So

0:12:580:12:58

quarter of the time because they are often quite context. So generally

0:12:580:12:58

often quite context. So generally speaking

0:12:580:12:58

often quite context. So generally speaking access

0:12:580:12:59

often quite context. So generally speaking access to

0:12:590:12:59

often quite context. So generally speaking access to GP

0:12:590:12:59

often quite context. So generally speaking access to GP services

0:12:590:12:59

often quite context. So generally speaking access to GP services are

0:12:590:13:03

speaking access to GP services are good

0:13:030:13:03

speaking access to GP services are good ——

0:13:030:13:04

speaking access to GP services are good —— when

0:13:040:13:04

speaking access to GP services are good —— when access

0:13:040:13:04

speaking access to GP services are good —— when access to

0:13:040:13:04

speaking access to GP services are good —— when access to GP

0:13:040:13:04

speaking access to GP services are good —— when access to GP services

0:13:040:13:05

good —— when access to GP services are

0:13:050:13:05

good —— when access to GP services are good,

0:13:050:13:08

good —— when access to GP services are good, admittance

0:13:080:13:08

good —— when access to GP services are good, admittance to

0:13:080:13:09

good —— when access to GP services are good, admittance to A&E

0:13:090:13:09

good —— when access to GP services are good, admittance to A&E is

0:13:090:13:09

are good, admittance to A&E is lower.

0:13:090:13:10

are good, admittance to A&E is lower. Annually,

0:13:100:13:10

are good, admittance to A&E is lower. Annually, over

0:13:100:13:10

are good, admittance to A&E is lower. Annually, over 1

0:13:100:13:10

are good, admittance to A&E is lower. Annually, over 1 million

0:13:100:13:10

are good, admittance to A&E is lower. Annually, over 1 million more

0:13:100:13:11

lower. Annually, over 1 million more people

0:13:110:13:14

lower. Annually, over 1 million more people visited

0:13:140:13:15

lower. Annually, over 1 million more people visited A&E

0:13:150:13:15

lower. Annually, over 1 million more people visited A&E recently

0:13:150:13:15

lower. Annually, over 1 million more people visited A&E recently compared

0:13:150:13:16

people visited A&E recently compared to

0:13:160:13:16

people visited A&E recently compared to three

0:13:160:13:17

people visited A&E recently compared to three years

0:13:170:13:17

people visited A&E recently compared to three years ago.

0:13:170:13:17

people visited A&E recently compared to three years ago. This

0:13:170:13:18

people visited A&E recently compared to three years ago. This recent

0:13:180:13:18

to three years ago. This recent report

0:13:180:13:18

to three years ago. This recent report by

0:13:180:13:18

to three years ago. This recent report by NHS

0:13:180:13:19

to three years ago. This recent report by NHS England

0:13:190:13:19

to three years ago. This recent report by NHS England says

0:13:190:13:20

to three years ago. This recent report by NHS England says that

0:13:200:13:20

to three years ago. This recent report by NHS England says that A&E

0:13:200:13:23

report by NHS England says that A&E performance

0:13:230:13:23

report by NHS England says that A&E performance has

0:13:230:13:23

report by NHS England says that A&E performance has deteriorated

0:13:230:13:23

performance has deteriorated significantly.

0:13:230:13:25

performance has deteriorated significantly. The

0:13:250:13:25

performance has deteriorated significantly. The number

0:13:250:13:26

performance has deteriorated significantly. The number of

0:13:260:13:28

significantly. The number of hospitals

0:13:280:13:29

significantly. The number of hospitals unable

0:13:290:13:30

significantly. The number of hospitals unable to

0:13:300:13:30

significantly. The number of hospitals unable to discharge

0:13:300:13:30

significantly. The number of hospitals unable to discharge 95%

0:13:300:13:30

significantly. The number of hospitals unable to discharge 95% of

0:13:300:13:30

hospitals unable to discharge 95% of patients

0:13:300:13:31

hospitals unable to discharge 95% of patients within

0:13:310:13:31

hospitals unable to discharge 95% of patients within four

0:13:310:13:32

hospitals unable to discharge 95% of patients within four ours

0:13:320:13:32

hospitals unable to discharge 95% of patients within four ours has

0:13:320:13:32

patients within four ours has doubled.

0:13:320:13:33

patients within four ours has doubled. Inside

0:13:330:13:33

patients within four ours has doubled. Inside Out

0:13:330:13:35

patients within four ours has doubled. Inside Out filmed

0:13:350:13:35

patients within four ours has doubled. Inside Out filmed at

0:13:350:13:36

patients within four ours has doubled. Inside Out filmed at ten

0:13:360:13:36

doubled. Inside Out filmed at ten NHS

0:13:360:13:37

doubled. Inside Out filmed at ten NHS hospitals

0:13:370:13:38

doubled. Inside Out filmed at ten NHS hospitals on

0:13:380:13:38

doubled. Inside Out filmed at ten NHS hospitals on the

0:13:380:13:38

doubled. Inside Out filmed at ten NHS hospitals on the same

0:13:380:13:38

doubled. Inside Out filmed at ten NHS hospitals on the same day.

0:13:380:13:41

doubled. Inside Out filmed at ten NHS hospitals on the same day. Four

0:13:410:13:41

NHS hospitals on the same day. Four of

0:13:410:13:41

NHS hospitals on the same day. Four of those

0:13:410:13:42

NHS hospitals on the same day. Four of those failed

0:13:420:13:42

NHS hospitals on the same day. Four of those failed to

0:13:420:13:42

NHS hospitals on the same day. Four of those failed to meet

0:13:420:13:43

NHS hospitals on the same day. Four of those failed to meet the

0:13:430:13:43

NHS hospitals on the same day. Four of those failed to meet the targets.

0:13:430:13:43

of those failed to meet the targets. This

0:13:430:13:43

of those failed to meet the targets. This is

0:13:430:13:44

of those failed to meet the targets. This is just

0:13:440:13:44

of those failed to meet the targets. This is just a

0:13:440:13:44

of those failed to meet the targets. This is just a snapshot.

0:13:440:13:45

of those failed to meet the targets. This is just a snapshot. Targets

0:13:450:13:45

of those failed to meet the targets. This is just a snapshot. Targets are

0:13:450:13:47

This is just a snapshot. Targets are measured

0:13:470:13:47

This is just a snapshot. Targets are measured monthly,

0:13:470:13:47

This is just a snapshot. Targets are measured monthly, weekly

0:13:470:13:48

This is just a snapshot. Targets are measured monthly, weekly and

0:13:480:13:48

measured monthly, weekly and annually.

0:13:480:13:50

measured monthly, weekly and annually. Great

0:13:500:13:51

measured monthly, weekly and annually. Great Yarmouth

0:13:510:13:51

measured monthly, weekly and annually. Great Yarmouth in

0:13:510:13:51

measured monthly, weekly and annually. Great Yarmouth in Norfolk.

0:13:510:13:52

annually. Great Yarmouth in Norfolk. It

0:13:520:13:52

annually. Great Yarmouth in Norfolk. It is

0:13:520:13:52

annually. Great Yarmouth in Norfolk. It is early

0:13:520:13:53

annually. Great Yarmouth in Norfolk. It is early morning,

0:13:530:13:53

annually. Great Yarmouth in Norfolk. It is early morning, before

0:13:530:13:54

annually. Great Yarmouth in Norfolk. It is early morning, before the

0:13:540:13:55

It is early morning, before the tourists

0:13:550:13:55

It is early morning, before the tourists hit

0:13:550:13:55

It is early morning, before the tourists hit the

0:13:550:13:55

It is early morning, before the tourists hit the beach.

0:13:550:13:56

It is early morning, before the tourists hit the beach. The

0:13:560:13:57

It is early morning, before the tourists hit the beach. The resort

0:13:570:13:57

tourists hit the beach. The resort attracts

0:13:570:13:57

tourists hit the beach. The resort attracts holiday—makers

0:13:570:13:57

tourists hit the beach. The resort attracts holiday—makers in

0:13:570:13:58

tourists hit the beach. The resort attracts holiday—makers in their

0:13:580:13:58

attracts holiday—makers in their thousands

0:13:580:13:58

attracts holiday—makers in their thousands over

0:13:580:13:59

attracts holiday—makers in their thousands over the

0:13:590:13:59

attracts holiday—makers in their thousands over the summer.

0:13:590:13:59

attracts holiday—makers in their thousands over the summer. But

0:13:590:14:00

attracts holiday—makers in their thousands over the summer. But a

0:14:000:14:00

attracts holiday—makers in their thousands over the summer. But a few

0:14:000:14:00

thousands over the summer. But a few miles

0:14:000:14:00

thousands over the summer. But a few miles from

0:14:000:14:01

thousands over the summer. But a few miles from the

0:14:010:14:01

thousands over the summer. But a few miles from the sea

0:14:010:14:01

thousands over the summer. But a few miles from the sea front,

0:14:010:14:02

thousands over the summer. But a few miles from the sea front, the

0:14:020:14:03

thousands over the summer. But a few miles from the sea front, the local

0:14:030:14:03

miles from the sea front, the local A&E

0:14:030:14:03

miles from the sea front, the local A&E struggles

0:14:030:14:03

miles from the sea front, the local A&E struggles to

0:14:030:14:04

miles from the sea front, the local A&E struggles to cope

0:14:040:14:04

miles from the sea front, the local A&E struggles to cope with

0:14:040:14:04

miles from the sea front, the local A&E struggles to cope with the

0:14:040:14:04

A&E struggles to cope with the demands

0:14:040:14:05

A&E struggles to cope with the demands of

0:14:050:14:05

A&E struggles to cope with the demands of the

0:14:050:14:05

A&E struggles to cope with the demands of the town's

0:14:050:14:07

A&E struggles to cope with the demands of the town's population,

0:14:070:14:10

demands of the town's population, even

0:14:100:14:10

demands of the town's population, even before

0:14:100:14:11

demands of the town's population, even before the

0:14:110:14:11

demands of the town's population, even before the tourists

0:14:110:14:11

demands of the town's population, even before the tourists arrive.

0:14:110:14:14

even before the tourists arrive. Hospitals

0:14:140:14:15

even before the tourists arrive. Hospitals in

0:14:150:14:15

even before the tourists arrive. Hospitals in this

0:14:150:14:15

even before the tourists arrive. Hospitals in this part

0:14:150:14:16

even before the tourists arrive. Hospitals in this part of

0:14:160:14:16

even before the tourists arrive. Hospitals in this part of England

0:14:160:14:16

Hospitals in this part of England struggle

0:14:160:14:16

Hospitals in this part of England struggle to

0:14:160:14:17

Hospitals in this part of England struggle to recruit

0:14:170:14:17

Hospitals in this part of England struggle to recruit doctors.

0:14:170:14:18

Hospitals in this part of England struggle to recruit doctors. They

0:14:180:14:18

struggle to recruit doctors. They have

0:14:180:14:19

struggle to recruit doctors. They have come

0:14:190:14:19

struggle to recruit doctors. They have come to

0:14:190:14:19

struggle to recruit doctors. They have come to the

0:14:190:14:20

struggle to recruit doctors. They have come to the end

0:14:200:14:20

struggle to recruit doctors. They have come to the end of

0:14:200:14:20

struggle to recruit doctors. They have come to the end of a

0:14:200:14:20

struggle to recruit doctors. They have come to the end of a busy

0:14:200:14:21

have come to the end of a busy summer

0:14:210:14:21

have come to the end of a busy summer season

0:14:210:14:21

have come to the end of a busy summer season but

0:14:210:14:21

have come to the end of a busy summer season but there

0:14:210:14:22

have come to the end of a busy summer season but there is

0:14:220:14:22

have come to the end of a busy summer season but there is no

0:14:220:14:22

summer season but there is no respite

0:14:220:14:22

summer season but there is no respite with

0:14:220:14:23

summer season but there is no respite with winter

0:14:230:14:23

summer season but there is no respite with winter just

0:14:230:14:23

summer season but there is no respite with winter just around

0:14:230:14:23

summer season but there is no respite with winter just around the

0:14:230:14:23

respite with winter just around the corner.

0:14:230:14:24

respite with winter just around the corner. Jim

0:14:240:14:24

respite with winter just around the corner. Jim Crawford

0:14:240:14:24

respite with winter just around the corner. Jim Crawford has

0:14:240:14:25

respite with winter just around the corner. Jim Crawford has just

0:14:250:14:26

respite with winter just around the corner. Jim Crawford has just work

0:14:260:14:27

corner. Jim Crawford has just work 15

0:14:270:14:27

corner. Jim Crawford has just work 15 out

0:14:270:14:27

corner. Jim Crawford has just work 15 out of

0:14:270:14:28

corner. Jim Crawford has just work 15 out of the

0:14:280:14:28

corner. Jim Crawford has just work 15 out of the last

0:14:280:14:28

corner. Jim Crawford has just work 15 out of the last 17

0:14:280:14:28

corner. Jim Crawford has just work 15 out of the last 17 days.

0:14:280:14:30

corner. Jim Crawford has just work 15 out of the last 17 days. The

0:14:300:14:30

corner. Jim Crawford has just work 15 out of the last 17 days. The scan

0:14:300:14:31

15 out of the last 17 days. The scan shows

0:14:310:14:31

15 out of the last 17 days. The scan shows a

0:14:310:14:31

15 out of the last 17 days. The scan shows a kidney

0:14:310:14:31

15 out of the last 17 days. The scan shows a kidney stone...

0:14:310:14:32

15 out of the last 17 days. The scan shows a kidney stone... Staff

0:14:320:14:35

shows a kidney stone... Staff shortages

0:14:350:14:35

shows a kidney stone... Staff shortages in

0:14:350:14:36

shows a kidney stone... Staff shortages in accident

0:14:360:14:36

shows a kidney stone... Staff shortages in accident and

0:14:360:14:36

shows a kidney stone... Staff shortages in accident and emergency

0:14:360:14:36

shortages in accident and emergency have

0:14:360:14:37

shortages in accident and emergency have become

0:14:370:14:37

shortages in accident and emergency have become a

0:14:370:14:38

shortages in accident and emergency have become a way

0:14:380:14:38

shortages in accident and emergency have become a way of

0:14:380:14:38

shortages in accident and emergency have become a way of life

0:14:380:14:38

shortages in accident and emergency have become a way of life here

0:14:380:14:39

shortages in accident and emergency have become a way of life here at

0:14:390:14:39

have become a way of life here at the

0:14:390:14:39

have become a way of life here at the James

0:14:390:14:39

have become a way of life here at the James Paget

0:14:390:14:39

have become a way of life here at the James Paget Hospital.

0:14:390:14:42

have become a way of life here at the James Paget Hospital. We

0:14:420:14:42

have become a way of life here at the James Paget Hospital. We have

0:14:420:14:42

the James Paget Hospital. We have eight

0:14:420:14:43

the James Paget Hospital. We have eight posts

0:14:430:14:43

the James Paget Hospital. We have eight posts filled

0:14:430:14:43

the James Paget Hospital. We have eight posts filled out

0:14:430:14:44

the James Paget Hospital. We have eight posts filled out of

0:14:440:14:44

the James Paget Hospital. We have eight posts filled out of 42

0:14:440:14:44

the James Paget Hospital. We have eight posts filled out of 42 posts.

0:14:440:14:47

eight posts filled out of 42 posts. That

0:14:470:14:49

eight posts filled out of 42 posts. That means

0:14:490:14:49

eight posts filled out of 42 posts. That means many

0:14:490:14:51

eight posts filled out of 42 posts. That means many gaps

0:14:510:14:51

eight posts filled out of 42 posts. That means many gaps on

0:14:510:14:51

eight posts filled out of 42 posts. That means many gaps on the

0:14:510:14:52

eight posts filled out of 42 posts. That means many gaps on the rotors.

0:14:520:14:52

That means many gaps on the rotors. Consultants

0:14:520:14:53

That means many gaps on the rotors. Consultants are

0:14:530:14:53

That means many gaps on the rotors. Consultants are having

0:14:530:14:53

That means many gaps on the rotors. Consultants are having to

0:14:530:14:53

That means many gaps on the rotors. Consultants are having to work

0:14:530:14:54

That means many gaps on the rotors. Consultants are having to work a

0:14:540:14:54

That means many gaps on the rotors. Consultants are having to work a lot

0:14:540:14:54

Consultants are having to work a lot harder.

0:14:540:14:54

Consultants are having to work a lot harder. The

0:14:540:14:55

Consultants are having to work a lot harder. The junior

0:14:550:14:55

Consultants are having to work a lot harder. The junior doctors

0:14:550:14:56

Consultants are having to work a lot harder. The junior doctors who

0:14:560:14:56

Consultants are having to work a lot harder. The junior doctors who are

0:14:560:14:56

harder. The junior doctors who are here

0:14:560:14:56

harder. The junior doctors who are here as

0:14:560:14:56

harder. The junior doctors who are here as part

0:14:560:14:57

harder. The junior doctors who are here as part of

0:14:570:14:57

harder. The junior doctors who are here as part of their

0:14:570:14:58

harder. The junior doctors who are here as part of their rotations.

0:14:580:14:59

here as part of their rotations. They

0:14:590:15:00

here as part of their rotations. They look

0:15:000:15:00

here as part of their rotations. They look at

0:15:000:15:00

here as part of their rotations. They look at these

0:15:000:15:01

here as part of their rotations. They look at these guys

0:15:010:15:01

here as part of their rotations. They look at these guys working

0:15:010:15:01

here as part of their rotations. They look at these guys working to

0:15:010:15:02

They look at these guys working to breaking

0:15:020:15:02

They look at these guys working to breaking point

0:15:020:15:02

They look at these guys working to breaking point to

0:15:020:15:02

They look at these guys working to breaking point to keep

0:15:020:15:03

They look at these guys working to breaking point to keep things

0:15:030:15:03

breaking point to keep things ticking

0:15:030:15:03

breaking point to keep things ticking over

0:15:030:15:03

breaking point to keep things ticking over and

0:15:030:15:04

breaking point to keep things ticking over and say,

0:15:040:15:04

breaking point to keep things ticking over and say, I

0:15:040:15:04

breaking point to keep things ticking over and say, I do

0:15:040:15:04

breaking point to keep things ticking over and say, I do not

0:15:040:15:05

breaking point to keep things ticking over and say, I do not want

0:15:050:15:05

ticking over and say, I do not want to

0:15:050:15:05

ticking over and say, I do not want to be

0:15:050:15:05

ticking over and say, I do not want to be doing

0:15:050:15:05

ticking over and say, I do not want to be doing that

0:15:050:15:06

ticking over and say, I do not want to be doing that for

0:15:060:15:06

ticking over and say, I do not want to be doing that for the

0:15:060:15:06

ticking over and say, I do not want to be doing that for the rest

0:15:060:15:07

ticking over and say, I do not want to be doing that for the rest of

0:15:070:15:07

ticking over and say, I do not want to be doing that for the rest of my

0:15:070:15:07

to be doing that for the rest of my career,

0:15:070:15:07

to be doing that for the rest of my career, so

0:15:070:15:08

to be doing that for the rest of my career, so they

0:15:080:15:08

to be doing that for the rest of my career, so they find

0:15:080:15:09

to be doing that for the rest of my career, so they find themselves

0:15:090:15:09

career, so they find themselves something

0:15:090:15:10

career, so they find themselves something less

0:15:100:15:10

career, so they find themselves something less stressful.

0:15:100:15:10

career, so they find themselves something less stressful. At

0:15:100:15:10

career, so they find themselves something less stressful. At the

0:15:100:15:11

something less stressful. At the College

0:15:110:15:11

something less stressful. At the College of

0:15:110:15:11

something less stressful. At the College of Emergency

0:15:110:15:13

something less stressful. At the College of Emergency Medicine's

0:15:130:15:14

College of Emergency Medicine's London

0:15:140:15:14

College of Emergency Medicine's London headquarters,

0:15:140:15:15

College of Emergency Medicine's London headquarters, there

0:15:150:15:15

College of Emergency Medicine's London headquarters, there is

0:15:150:15:15

College of Emergency Medicine's London headquarters, there is alarm

0:15:150:15:16

London headquarters, there is alarm about

0:15:160:15:16

London headquarters, there is alarm about the

0:15:160:15:16

London headquarters, there is alarm about the situation

0:15:160:15:17

London headquarters, there is alarm about the situation in

0:15:170:15:17

London headquarters, there is alarm about the situation in A&E

0:15:170:15:17

about the situation in A&E departments

0:15:170:15:17

about the situation in A&E departments up

0:15:170:15:18

about the situation in A&E departments up and

0:15:180:15:18

about the situation in A&E departments up and down

0:15:180:15:18

about the situation in A&E departments up and down the

0:15:180:15:18

about the situation in A&E departments up and down the country.

0:15:180:15:18

departments up and down the country. How

0:15:180:15:19

departments up and down the country. How concerned

0:15:190:15:21

departments up and down the country. How concerned should

0:15:210:15:21

departments up and down the country. How concerned should nations

0:15:210:15:22

departments up and down the country. How concerned should nations be?

0:15:220:15:22

departments up and down the country. How concerned should nations be? The

0:15:220:15:23

How concerned should nations be? The situation

0:15:230:15:23

How concerned should nations be? The situation will

0:15:230:15:23

How concerned should nations be? The situation will be

0:15:230:15:24

How concerned should nations be? The situation will be stabilised

0:15:240:15:24

How concerned should nations be? The situation will be stabilised and

0:15:240:15:24

situation will be stabilised and there

0:15:240:15:24

situation will be stabilised and there will

0:15:240:15:25

situation will be stabilised and there will be

0:15:250:15:25

situation will be stabilised and there will be a

0:15:250:15:25

situation will be stabilised and there will be a persona

0:15:250:15:25

situation will be stabilised and there will be a persona in

0:15:250:15:29

situation will be stabilised and there will be a persona in which

0:15:290:15:29

there will be a persona in which safety

0:15:290:15:29

there will be a persona in which safety is

0:15:290:15:30

there will be a persona in which safety is compromised

0:15:300:15:30

there will be a persona in which safety is compromised due

0:15:300:15:31

there will be a persona in which safety is compromised due to

0:15:310:15:31

there will be a persona in which safety is compromised due to a

0:15:310:15:32

there will be a persona in which safety is compromised due to a lack

0:15:320:15:32

safety is compromised due to a lack of

0:15:320:15:32

safety is compromised due to a lack of doctors.

0:15:320:15:32

safety is compromised due to a lack of doctors. ——

0:15:320:15:33

safety is compromised due to a lack of doctors. —— how

0:15:330:15:33

safety is compromised due to a lack of doctors. —— how concerned

0:15:330:15:33

safety is compromised due to a lack of doctors. —— how concerned should

0:15:330:15:34

of doctors. —— how concerned should patients

0:15:340:15:34

of doctors. —— how concerned should patients be

0:15:340:15:34

of doctors. —— how concerned should patients be the

0:15:340:15:35

of doctors. —— how concerned should patients be the Mack

0:15:350:15:36

of doctors. —— how concerned should patients be the Mack this

0:15:360:15:36

of doctors. —— how concerned should patients be the Mack this Doctor

0:15:360:15:38

patients be the Mack this Doctor divides

0:15:380:15:38

patients be the Mack this Doctor divides his

0:15:380:15:40

patients be the Mack this Doctor divides his work

0:15:400:15:41

patients be the Mack this Doctor divides his work as

0:15:410:15:41

patients be the Mack this Doctor divides his work as an

0:15:410:15:42

patients be the Mack this Doctor divides his work as an A&E

0:15:420:15:42

patients be the Mack this Doctor divides his work as an A&E doctor

0:15:420:15:43

divides his work as an A&E doctor and

0:15:430:15:43

divides his work as an A&E doctor and AGP.

0:15:430:15:43

divides his work as an A&E doctor and AGP. Sophie

0:15:430:15:44

divides his work as an A&E doctor and AGP. Sophie specialises

0:15:440:15:44

divides his work as an A&E doctor and AGP. Sophie specialises in

0:15:440:15:44

divides his work as an A&E doctor and AGP. Sophie specialises in both

0:15:440:15:45

and AGP. Sophie specialises in both primary

0:15:450:15:45

and AGP. Sophie specialises in both primary care

0:15:450:15:45

and AGP. Sophie specialises in both primary care emergency

0:15:450:15:45

and AGP. Sophie specialises in both primary care emergency medicine.

0:15:450:15:49

and AGP. Sophie specialises in both primary care emergency medicine. ——

0:15:490:15:49

primary care emergency medicine. —— so

0:15:490:15:49

primary care emergency medicine. —— so he

0:15:490:15:50

primary care emergency medicine. —— so he specialises.

0:15:500:15:50

primary care emergency medicine. —— so he specialises. How

0:15:500:15:50

primary care emergency medicine. —— so he specialises. How many

0:15:500:15:51

primary care emergency medicine. —— so he specialises. How many patients

0:15:510:15:51

so he specialises. How many patients do

0:15:510:15:51

so he specialises. How many patients do you

0:15:510:15:51

so he specialises. How many patients do you see

0:15:510:15:52

so he specialises. How many patients do you see at

0:15:520:15:52

so he specialises. How many patients do you see at A&E

0:15:520:15:52

so he specialises. How many patients do you see at A&E that

0:15:520:15:52

so he specialises. How many patients do you see at A&E that you

0:15:520:15:52

so he specialises. How many patients do you see at A&E that you could

0:15:520:15:53

do you see at A&E that you could have

0:15:530:15:53

do you see at A&E that you could have dealt

0:15:530:15:53

do you see at A&E that you could have dealt with

0:15:530:15:53

do you see at A&E that you could have dealt with in

0:15:530:15:54

do you see at A&E that you could have dealt with in your

0:15:540:15:55

do you see at A&E that you could have dealt with in your GP

0:15:550:15:55

have dealt with in your GP practice?

0:15:550:15:58

have dealt with in your GP practice? 60%,

0:15:580:15:58

have dealt with in your GP practice? 60%, perhaps.

0:15:580:15:59

have dealt with in your GP practice? 60%, perhaps. You

0:15:590:15:59

have dealt with in your GP practice? 60%, perhaps. You still

0:15:590:16:02

practice? 60%, perhaps. You still need

0:16:020:16:02

practice? 60%, perhaps. You still need a

0:16:020:16:02

practice? 60%, perhaps. You still need a unique

0:16:020:16:02

practice? 60%, perhaps. You still need a unique consultants

0:16:020:16:02

practice? 60%, perhaps. You still need a unique consultants but

0:16:020:16:03

practice? 60%, perhaps. You still need a unique consultants but you

0:16:030:16:03

need a unique consultants but you can

0:16:030:16:03

need a unique consultants but you can still

0:16:030:16:03

need a unique consultants but you can still find

0:16:030:16:04

need a unique consultants but you can still find places

0:16:040:16:04

need a unique consultants but you can still find places for

0:16:040:16:04

need a unique consultants but you can still find places for primary

0:16:040:16:04

can still find places for primary care

0:16:040:16:04

can still find places for primary care trained

0:16:040:16:05

can still find places for primary care trained doctors.

0:16:050:16:07

can still find places for primary care trained doctors. Many

0:16:070:16:08

can still find places for primary care trained doctors. Many patients

0:16:080:16:09

care trained doctors. Many patients who

0:16:090:16:09

care trained doctors. Many patients who come

0:16:090:16:09

care trained doctors. Many patients who come to

0:16:090:16:09

care trained doctors. Many patients who come to the

0:16:090:16:09

care trained doctors. Many patients who come to the emergency

0:16:090:16:10

care trained doctors. Many patients who come to the emergency department

0:16:100:16:10

who come to the emergency department simply

0:16:100:16:10

who come to the emergency department simply do

0:16:100:16:10

who come to the emergency department simply do not

0:16:100:16:12

who come to the emergency department simply do not need

0:16:120:16:12

who come to the emergency department simply do not need to

0:16:120:16:13

who come to the emergency department simply do not need to be

0:16:130:16:13

who come to the emergency department simply do not need to be here.

0:16:130:16:13

who come to the emergency department simply do not need to be here. A&E

0:16:130:16:13

simply do not need to be here. A&E departments

0:16:130:16:14

simply do not need to be here. A&E departments were

0:16:140:16:14

simply do not need to be here. A&E departments were never

0:16:140:16:14

simply do not need to be here. A&E departments were never designed

0:16:140:16:14

simply do not need to be here. A&E departments were never designed to

0:16:140:16:14

departments were never designed to be

0:16:140:16:15

departments were never designed to be the

0:16:150:16:15

departments were never designed to be the access

0:16:150:16:15

departments were never designed to be the access point

0:16:150:16:15

departments were never designed to be the access point for

0:16:150:16:16

departments were never designed to be the access point for every

0:16:160:16:16

be the access point for every illness

0:16:160:16:16

be the access point for every illness or

0:16:160:16:16

be the access point for every illness or accident.

0:16:160:16:19

be the access point for every illness or accident. The

0:16:190:16:19

be the access point for every illness or accident. The 111

0:16:190:16:20

be the access point for every illness or accident. The 111 phone

0:16:200:16:22

illness or accident. The 111 phone line

0:16:220:16:22

illness or accident. The 111 phone line was

0:16:220:16:22

illness or accident. The 111 phone line was introduced

0:16:220:16:22

illness or accident. The 111 phone line was introduced in

0:16:220:16:23

illness or accident. The 111 phone line was introduced in part

0:16:230:16:23

illness or accident. The 111 phone line was introduced in part to

0:16:230:16:23

line was introduced in part to filter

0:16:230:16:24

line was introduced in part to filter out

0:16:240:16:24

line was introduced in part to filter out those

0:16:240:16:24

line was introduced in part to filter out those patients,

0:16:240:16:24

line was introduced in part to filter out those patients, but

0:16:240:16:24

line was introduced in part to filter out those patients, but in

0:16:240:16:25

filter out those patients, but in some

0:16:250:16:25

filter out those patients, but in some cases,

0:16:250:16:26

filter out those patients, but in some cases, it

0:16:260:16:27

filter out those patients, but in some cases, it had

0:16:270:16:27

filter out those patients, but in some cases, it had the

0:16:270:16:27

filter out those patients, but in some cases, it had the opposite

0:16:270:16:27

some cases, it had the opposite effect.

0:16:270:16:28

some cases, it had the opposite effect. Call

0:16:280:16:28

some cases, it had the opposite effect. Call centre

0:16:280:16:29

some cases, it had the opposite effect. Call centre staff

0:16:290:16:29

some cases, it had the opposite effect. Call centre staff with

0:16:290:16:29

effect. Call centre staff with minimal

0:16:290:16:30

effect. Call centre staff with minimal training

0:16:300:16:30

effect. Call centre staff with minimal training ended

0:16:300:16:30

effect. Call centre staff with minimal training ended up

0:16:300:16:30

minimal training ended up despatching

0:16:300:16:31

minimal training ended up despatching ambulances

0:16:310:16:31

minimal training ended up despatching ambulances too

0:16:310:16:31

minimal training ended up despatching ambulances too readily.

0:16:310:16:35

despatching ambulances too readily. Do

0:16:350:16:35

despatching ambulances too readily. Do not

0:16:350:16:36

despatching ambulances too readily. Do not use

0:16:360:16:36

despatching ambulances too readily. Do not use any

0:16:360:16:36

despatching ambulances too readily. Do not use any medication...

0:16:360:16:37

despatching ambulances too readily. Do not use any medication... Here

0:16:370:16:38

despatching ambulances too readily. Do not use any medication... Here in

0:16:380:16:38

Do not use any medication... Here in Derby,

0:16:380:16:38

Do not use any medication... Here in Derby, the

0:16:380:16:39

Do not use any medication... Here in Derby, the new

0:16:390:16:40

Do not use any medication... Here in Derby, the new service

0:16:400:16:40

Do not use any medication... Here in Derby, the new service has

0:16:400:16:40

Do not use any medication... Here in Derby, the new service has been

0:16:400:16:41

Do not use any medication... Here in Derby, the new service has been a

0:16:410:16:41

Derby, the new service has been a success.

0:16:410:16:41

Derby, the new service has been a success. Nonclinical

0:16:410:16:42

Derby, the new service has been a success. Nonclinical phone

0:16:420:16:42

Derby, the new service has been a success. Nonclinical phone handlers

0:16:420:16:42

success. Nonclinical phone handlers who

0:16:420:16:42

success. Nonclinical phone handlers who have

0:16:420:16:43

success. Nonclinical phone handlers who have received

0:16:430:16:43

success. Nonclinical phone handlers who have received six

0:16:430:16:43

success. Nonclinical phone handlers who have received six weeks

0:16:430:16:43

success. Nonclinical phone handlers who have received six weeks medical

0:16:430:16:46

who have received six weeks medical training

0:16:460:16:48

who have received six weeks medical training ——

0:16:480:16:48

who have received six weeks medical training —— six

0:16:480:16:48

who have received six weeks medical training —— six weeks

0:16:480:16:51

who have received six weeks medical training —— six weeks training

0:16:510:16:51

who have received six weeks medical training —— six weeks training have

0:16:510:16:51

training —— six weeks training have medical

0:16:510:16:51

training —— six weeks training have medical experts

0:16:510:16:52

training —— six weeks training have medical experts on

0:16:520:16:52

training —— six weeks training have medical experts on hand.

0:16:520:16:54

training —— six weeks training have medical experts on hand. We

0:16:540:16:54

training —— six weeks training have medical experts on hand. We are

0:16:540:16:54

training —— six weeks training have medical experts on hand. We are a

0:16:540:16:58

medical experts on hand. We are a GP—led

0:16:580:16:58

medical experts on hand. We are a GP—led organisation

0:16:580:16:58

medical experts on hand. We are a GP—led organisation we

0:16:580:16:58

medical experts on hand. We are a GP—led organisation we are

0:16:580:16:59

GP—led organisation we are not—for—profit.

0:16:590:17:02

GP—led organisation we are not—for—profit. The

0:17:020:17:02

GP—led organisation we are not—for—profit. The 111

0:17:020:17:02

GP—led organisation we are not—for—profit. The 111 service

0:17:020:17:02

GP—led organisation we are not—for—profit. The 111 service has

0:17:020:17:02

not—for—profit. The 111 service has to

0:17:020:17:03

not—for—profit. The 111 service has to be

0:17:030:17:03

not—for—profit. The 111 service has to be aware

0:17:030:17:03

not—for—profit. The 111 service has to be aware of

0:17:030:17:04

not—for—profit. The 111 service has to be aware of the

0:17:040:17:04

not—for—profit. The 111 service has to be aware of the effect

0:17:040:17:04

not—for—profit. The 111 service has to be aware of the effect on

0:17:040:17:04

not—for—profit. The 111 service has to be aware of the effect on the

0:17:040:17:05

not—for—profit. The 111 service has to be aware of the effect on the A&E

0:17:050:17:05

to be aware of the effect on the A&E department

0:17:050:17:06

to be aware of the effect on the A&E department and

0:17:060:17:06

to be aware of the effect on the A&E department and on

0:17:060:17:06

to be aware of the effect on the A&E department and on the

0:17:060:17:06

to be aware of the effect on the A&E department and on the ambulance

0:17:060:17:06

department and on the ambulance service.

0:17:060:17:08

department and on the ambulance service. And

0:17:080:17:09

department and on the ambulance service. And we

0:17:090:17:09

department and on the ambulance service. And we have

0:17:090:17:09

department and on the ambulance service. And we have to

0:17:090:17:09

department and on the ambulance service. And we have to work

0:17:090:17:10

department and on the ambulance service. And we have to work with

0:17:100:17:10

service. And we have to work with them.

0:17:100:17:12

service. And we have to work with them. The

0:17:120:17:12

service. And we have to work with them. The Secretary

0:17:120:17:12

service. And we have to work with them. The Secretary of

0:17:120:17:13

service. And we have to work with them. The Secretary of State

0:17:130:17:13

service. And we have to work with them. The Secretary of State for

0:17:130:17:13

them. The Secretary of State for health

0:17:130:17:13

them. The Secretary of State for health claims

0:17:130:17:13

them. The Secretary of State for health claims that

0:17:130:17:14

them. The Secretary of State for health claims that 111

0:17:140:17:14

them. The Secretary of State for health claims that 111 is

0:17:140:17:14

them. The Secretary of State for health claims that 111 is now

0:17:140:17:14

health claims that 111 is now starting

0:17:140:17:14

health claims that 111 is now starting to

0:17:140:17:15

health claims that 111 is now starting to work.

0:17:150:17:15

health claims that 111 is now starting to work. We

0:17:150:17:16

health claims that 111 is now starting to work. We had

0:17:160:17:16

health claims that 111 is now starting to work. We had some

0:17:160:17:16

starting to work. We had some teething

0:17:160:17:17

starting to work. We had some teething problems

0:17:170:17:17

starting to work. We had some teething problems that

0:17:170:17:18

starting to work. We had some teething problems that you

0:17:180:17:18

starting to work. We had some teething problems that you are

0:17:180:17:18

teething problems that you are always

0:17:180:17:18

teething problems that you are always going

0:17:180:17:19

teething problems that you are always going to

0:17:190:17:19

teething problems that you are always going to have

0:17:190:17:19

teething problems that you are always going to have some

0:17:190:17:21

teething problems that you are always going to have some people

0:17:210:17:21

teething problems that you are always going to have some people who

0:17:210:17:21

always going to have some people who are

0:17:210:17:21

always going to have some people who are not

0:17:210:17:22

always going to have some people who are not doctors

0:17:220:17:22

always going to have some people who are not doctors and

0:17:220:17:22

always going to have some people who are not doctors and nurses

0:17:220:17:22

always going to have some people who are not doctors and nurses who

0:17:220:17:22

always going to have some people who are not doctors and nurses who will

0:17:220:17:23

are not doctors and nurses who will handle

0:17:230:17:23

are not doctors and nurses who will handle a

0:17:230:17:24

are not doctors and nurses who will handle a call

0:17:240:17:24

are not doctors and nurses who will handle a call right

0:17:240:17:24

are not doctors and nurses who will handle a call right at

0:17:240:17:24

are not doctors and nurses who will handle a call right at the

0:17:240:17:25

are not doctors and nurses who will handle a call right at the very

0:17:250:17:25

handle a call right at the very start

0:17:250:17:25

handle a call right at the very start of

0:17:250:17:26

handle a call right at the very start of the

0:17:260:17:26

handle a call right at the very start of the process.

0:17:260:17:26

handle a call right at the very start of the process. What

0:17:260:17:26

handle a call right at the very start of the process. What we

0:17:260:17:27

handle a call right at the very start of the process. What we need

0:17:270:17:27

start of the process. What we need to

0:17:270:17:27

start of the process. What we need to do

0:17:270:17:28

start of the process. What we need to do is

0:17:280:17:28

start of the process. What we need to do is make

0:17:280:17:28

start of the process. What we need to do is make sure

0:17:280:17:28

start of the process. What we need to do is make sure if

0:17:280:17:28

start of the process. What we need to do is make sure if you

0:17:280:17:29

start of the process. What we need to do is make sure if you need

0:17:290:17:29

start of the process. What we need to do is make sure if you need to

0:17:290:17:29

to do is make sure if you need to speak

0:17:290:17:29

to do is make sure if you need to speak to

0:17:290:17:30

to do is make sure if you need to speak to a

0:17:300:17:30

to do is make sure if you need to speak to a doctor

0:17:300:17:30

to do is make sure if you need to speak to a doctor or

0:17:300:17:30

to do is make sure if you need to speak to a doctor or nurse,

0:17:300:17:31

to do is make sure if you need to speak to a doctor or nurse, you

0:17:310:17:31

to do is make sure if you need to speak to a doctor or nurse, you are

0:17:310:17:31

speak to a doctor or nurse, you are put

0:17:310:17:32

speak to a doctor or nurse, you are put through

0:17:320:17:32

speak to a doctor or nurse, you are put through to

0:17:320:17:32

speak to a doctor or nurse, you are put through to one

0:17:320:17:32

speak to a doctor or nurse, you are put through to one of

0:17:320:17:32

speak to a doctor or nurse, you are put through to one of them

0:17:320:17:33

speak to a doctor or nurse, you are put through to one of them very

0:17:330:17:33

put through to one of them very quickly.

0:17:330:17:36

quickly. A&E

0:17:360:17:36

quickly. A&E departments

0:17:360:17:37

quickly. A&E departments will

0:17:370:17:37

quickly. A&E departments will be

0:17:370:17:38

quickly. A&E departments will be given

0:17:380:17:39

quickly. A&E departments will be given an

0:17:390:17:39

A&E departments will be given an additional

0:17:390:17:39

A&E departments will be given an additional £500,000,000...

0:17:390:17:39

A&E departments will be given an additional £500,000,000... And

0:17:390:17:40

additional £500,000,000... And Jeremy

0:17:400:17:41

additional £500,000,000... And Jeremy Hunt

0:17:410:17:41

additional £500,000,000... And Jeremy Hunt recently

0:17:410:17:41

additional £500,000,000... And Jeremy Hunt recently announced

0:17:410:17:41

additional £500,000,000... And Jeremy Hunt recently announced a

0:17:410:17:43

Jeremy Hunt recently announced a short—term

0:17:430:17:43

Jeremy Hunt recently announced a short—term fix

0:17:430:17:44

Jeremy Hunt recently announced a short—term fix for

0:17:440:17:44

Jeremy Hunt recently announced a short—term fix for A&E

0:17:440:17:44

Jeremy Hunt recently announced a short—term fix for A&E departments,

0:17:440:17:46

short—term fix for A&E departments, as

0:17:460:17:46

short—term fix for A&E departments, as a

0:17:460:17:47

short—term fix for A&E departments, as a report

0:17:470:17:47

short—term fix for A&E departments, as a report on

0:17:470:17:47

short—term fix for A&E departments, as a report on the

0:17:470:17:47

short—term fix for A&E departments, as a report on the future

0:17:470:17:48

short—term fix for A&E departments, as a report on the future shape

0:17:480:17:48

short—term fix for A&E departments, as a report on the future shape of

0:17:480:17:48

as a report on the future shape of emergency

0:17:480:17:48

as a report on the future shape of emergency care

0:17:480:17:49

as a report on the future shape of emergency care provision

0:17:490:17:49

as a report on the future shape of emergency care provision is

0:17:490:17:49

as a report on the future shape of emergency care provision is due

0:17:490:17:50

as a report on the future shape of emergency care provision is due out

0:17:500:17:50

emergency care provision is due out soon.

0:17:500:17:51

emergency care provision is due out soon. This

0:17:510:17:51

emergency care provision is due out soon. This man

0:17:510:17:51

emergency care provision is due out soon. This man is

0:17:510:17:51

emergency care provision is due out soon. This man is helping

0:17:510:17:52

emergency care provision is due out soon. This man is helping to

0:17:520:17:52

soon. This man is helping to redesign

0:17:520:17:52

soon. This man is helping to redesign the

0:17:520:17:53

soon. This man is helping to redesign the service

0:17:530:17:53

soon. This man is helping to redesign the service across

0:17:530:17:54

redesign the service across England.

0:17:540:17:55

redesign the service across England. £500

0:17:550:17:55

redesign the service across England. £500 million

0:17:550:17:55

redesign the service across England. £500 million across

0:17:550:17:56

redesign the service across England. £500 million across two

0:17:560:17:56

England. £500 million across two years

0:17:560:17:56

England. £500 million across two years to

0:17:560:17:56

England. £500 million across two years to deal

0:17:560:17:56

England. £500 million across two years to deal with

0:17:560:17:57

England. £500 million across two years to deal with the

0:17:570:17:57

England. £500 million across two years to deal with the winter

0:17:570:17:57

England. £500 million across two years to deal with the winter issue.

0:17:570:18:00

years to deal with the winter issue. A

0:18:000:18:00

years to deal with the winter issue. A lot

0:18:000:18:00

years to deal with the winter issue. A lot of

0:18:000:18:00

years to deal with the winter issue. A lot of people

0:18:000:18:00

years to deal with the winter issue. A lot of people have

0:18:000:18:01

years to deal with the winter issue. A lot of people have been

0:18:010:18:01

years to deal with the winter issue. A lot of people have been talking

0:18:010:18:01

A lot of people have been talking about

0:18:010:18:01

A lot of people have been talking about sticking

0:18:010:18:02

A lot of people have been talking about sticking plasters.

0:18:020:18:04

A lot of people have been talking about sticking plasters. That

0:18:040:18:04

A lot of people have been talking about sticking plasters. That is

0:18:040:18:04

about sticking plasters. That is rather

0:18:040:18:05

about sticking plasters. That is rather emotive

0:18:050:18:05

about sticking plasters. That is rather emotive but

0:18:050:18:05

about sticking plasters. That is rather emotive but the

0:18:050:18:06

about sticking plasters. That is rather emotive but the NHS

0:18:060:18:06

about sticking plasters. That is rather emotive but the NHS is

0:18:060:18:06

about sticking plasters. That is rather emotive but the NHS is very

0:18:060:18:07

rather emotive but the NHS is very grateful

0:18:070:18:07

rather emotive but the NHS is very grateful for

0:18:070:18:07

rather emotive but the NHS is very grateful for that

0:18:070:18:08

rather emotive but the NHS is very grateful for that money.

0:18:080:18:08

rather emotive but the NHS is very grateful for that money. What

0:18:080:18:08

rather emotive but the NHS is very grateful for that money. What we

0:18:080:18:08

grateful for that money. What we have

0:18:080:18:09

grateful for that money. What we have to

0:18:090:18:09

grateful for that money. What we have to do

0:18:090:18:10

grateful for that money. What we have to do with

0:18:100:18:10

grateful for that money. What we have to do with the

0:18:100:18:12

grateful for that money. What we have to do with the money

0:18:120:18:12

grateful for that money. What we have to do with the money we

0:18:120:18:12

grateful for that money. What we have to do with the money we are

0:18:120:18:12

have to do with the money we are getting

0:18:120:18:12

have to do with the money we are getting is

0:18:120:18:13

have to do with the money we are getting is optimised

0:18:130:18:13

have to do with the money we are getting is optimised this

0:18:130:18:14

have to do with the money we are getting is optimised this comment

0:18:140:18:14

getting is optimised this comment model

0:18:140:18:14

getting is optimised this comment model of

0:18:140:18:15

getting is optimised this comment model of care

0:18:150:18:15

getting is optimised this comment model of care that

0:18:150:18:17

getting is optimised this comment model of care that we

0:18:170:18:17

getting is optimised this comment model of care that we have

0:18:170:18:18

getting is optimised this comment model of care that we have two

0:18:180:18:18

model of care that we have two reduce

0:18:180:18:18

model of care that we have two reduce the

0:18:180:18:18

model of care that we have two reduce the pressures

0:18:180:18:19

model of care that we have two reduce the pressures over

0:18:190:18:19

model of care that we have two reduce the pressures over the

0:18:190:18:19

model of care that we have two reduce the pressures over the next

0:18:190:18:19

reduce the pressures over the next two

0:18:190:18:19

reduce the pressures over the next two years.

0:18:190:18:22

reduce the pressures over the next two years. Are

0:18:220:18:22

reduce the pressures over the next two years. Are things

0:18:220:18:22

reduce the pressures over the next two years. Are things safe

0:18:220:18:22

reduce the pressures over the next two years. Are things safe at

0:18:220:18:22

reduce the pressures over the next two years. Are things safe at the

0:18:220:18:23

two years. Are things safe at the moment?

0:18:230:18:24

two years. Are things safe at the moment? The

0:18:240:18:25

two years. Are things safe at the moment? The figures

0:18:250:18:25

two years. Are things safe at the moment? The figures for

0:18:250:18:25

two years. Are things safe at the moment? The figures for the

0:18:250:18:26

two years. Are things safe at the moment? The figures for the summer

0:18:260:18:26

moment? The figures for the summer period

0:18:260:18:26

moment? The figures for the summer period look

0:18:260:18:27

moment? The figures for the summer period look very

0:18:270:18:27

moment? The figures for the summer period look very good.

0:18:270:18:28

moment? The figures for the summer period look very good. We

0:18:280:18:29

moment? The figures for the summer period look very good. We are

0:18:290:18:29

period look very good. We are monitoring

0:18:290:18:29

period look very good. We are monitoring safety.

0:18:290:18:29

period look very good. We are monitoring safety. I

0:18:290:18:29

period look very good. We are monitoring safety. I cannot

0:18:290:18:30

period look very good. We are monitoring safety. I cannot give

0:18:300:18:30

period look very good. We are monitoring safety. I cannot give you

0:18:300:18:30

monitoring safety. I cannot give you a

0:18:300:18:31

monitoring safety. I cannot give you a prediction

0:18:310:18:31

monitoring safety. I cannot give you a prediction of

0:18:310:18:31

monitoring safety. I cannot give you a prediction of what

0:18:310:18:31

monitoring safety. I cannot give you a prediction of what will

0:18:310:18:32

monitoring safety. I cannot give you a prediction of what will happen.

0:18:320:18:32

a prediction of what will happen. What

0:18:320:18:33

a prediction of what will happen. What I

0:18:330:18:33

a prediction of what will happen. What I can

0:18:330:18:33

a prediction of what will happen. What I can guarantee,

0:18:330:18:34

a prediction of what will happen. What I can guarantee, though,

0:18:340:18:35

a prediction of what will happen. What I can guarantee, though, is

0:18:350:18:35

a prediction of what will happen. What I can guarantee, though, is the

0:18:350:18:35

What I can guarantee, though, is the local

0:18:350:18:36

What I can guarantee, though, is the local areas

0:18:360:18:36

What I can guarantee, though, is the local areas are

0:18:360:18:36

What I can guarantee, though, is the local areas are doing

0:18:360:18:36

What I can guarantee, though, is the local areas are doing everything

0:18:360:18:37

local areas are doing everything they

0:18:370:18:37

local areas are doing everything they can

0:18:370:18:37

local areas are doing everything they can to

0:18:370:18:37

local areas are doing everything they can to create

0:18:370:18:38

local areas are doing everything they can to create a

0:18:380:18:38

local areas are doing everything they can to create a system

0:18:380:18:38

local areas are doing everything they can to create a system going

0:18:380:18:38

they can to create a system going forward

0:18:380:18:39

they can to create a system going forward that

0:18:390:18:39

they can to create a system going forward that has

0:18:390:18:39

they can to create a system going forward that has as

0:18:390:18:39

they can to create a system going forward that has as many

0:18:390:18:41

they can to create a system going forward that has as many safeguards

0:18:410:18:42

forward that has as many safeguards in

0:18:420:18:42

forward that has as many safeguards in it

0:18:420:18:42

forward that has as many safeguards in it as

0:18:420:18:42

forward that has as many safeguards in it as possible.

0:18:420:18:43

forward that has as many safeguards in it as possible. The

0:18:430:18:43

forward that has as many safeguards in it as possible. The report

0:18:430:18:44

forward that has as many safeguards in it as possible. The report into

0:18:440:18:44

in it as possible. The report into the

0:18:440:18:44

in it as possible. The report into the future

0:18:440:18:45

in it as possible. The report into the future of

0:18:450:18:45

in it as possible. The report into the future of emergency

0:18:450:18:45

in it as possible. The report into the future of emergency care

0:18:450:18:45

in it as possible. The report into the future of emergency care in

0:18:450:18:46

the future of emergency care in England

0:18:460:18:46

the future of emergency care in England is

0:18:460:18:46

the future of emergency care in England is due

0:18:460:18:46

the future of emergency care in England is due out

0:18:460:18:46

the future of emergency care in England is due out this

0:18:460:18:47

the future of emergency care in England is due out this autumn.

0:18:470:18:51

England is due out this autumn. Maybe

0:18:510:18:51

England is due out this autumn. Maybe you

0:18:510:18:51

England is due out this autumn. Maybe you have

0:18:510:18:51

England is due out this autumn. Maybe you have got

0:18:510:18:52

England is due out this autumn. Maybe you have got a

0:18:520:18:52

England is due out this autumn. Maybe you have got a story

0:18:520:18:52

England is due out this autumn. Maybe you have got a story we

0:18:520:18:53

England is due out this autumn. Maybe you have got a story we should

0:18:530:18:53

Maybe you have got a story we should know

0:18:530:18:53

Maybe you have got a story we should know about

0:18:530:18:53

Maybe you have got a story we should know about concerning

0:18:530:18:53

Maybe you have got a story we should know about concerning your

0:18:530:18:54

Maybe you have got a story we should know about concerning your local

0:18:540:18:54

know about concerning your local hospital.

0:18:540:18:54

know about concerning your local hospital. If

0:18:540:18:54

know about concerning your local hospital. If so,

0:18:540:18:55

know about concerning your local hospital. If so, drop

0:18:550:18:56

know about concerning your local hospital. If so, drop me

0:18:560:18:56

know about concerning your local hospital. If so, drop me an

0:18:560:18:56

know about concerning your local hospital. If so, drop me an e—mail.

0:18:560:18:57

hospital. If so, drop me an e—mail. My

0:18:570:18:57

hospital. If so, drop me an e—mail. My address

0:18:570:18:58

hospital. If so, drop me an e—mail. My address is:

0:18:580:19:06

My address is: [email protected].

0:19:060:19:09

My address is: [email protected]. Earlier

0:19:090:19:09

My address is: [email protected]. Earlier this

0:19:090:19:09

[email protected]. Earlier this year

0:19:090:19:09

[email protected]. Earlier this year we

0:19:090:19:09

[email protected]. Earlier this year we made

0:19:090:19:10

[email protected]. Earlier this year we made a

0:19:100:19:10

[email protected]. Earlier this year we made a film

0:19:100:19:10

[email protected]. Earlier this year we made a film about

0:19:100:19:11

[email protected]. Earlier this year we made a film about bedsores,

0:19:110:19:11

year we made a film about bedsores, and

0:19:110:19:11

year we made a film about bedsores, and we

0:19:110:19:13

year we made a film about bedsores, and we discovered

0:19:130:19:13

year we made a film about bedsores, and we discovered they

0:19:130:19:14

year we made a film about bedsores, and we discovered they made

0:19:140:19:14

year we made a film about bedsores, and we discovered they made up

0:19:140:19:14

year we made a film about bedsores, and we discovered they made up a

0:19:140:19:14

and we discovered they made up a high

0:19:140:19:15

and we discovered they made up a high proportion

0:19:150:19:15

and we discovered they made up a high proportion of

0:19:150:19:15

and we discovered they made up a high proportion of serious

0:19:150:19:16

and we discovered they made up a high proportion of serious incidents

0:19:160:19:16

high proportion of serious incidents in

0:19:160:19:16

high proportion of serious incidents in hospital.

0:19:160:19:19

high proportion of serious incidents in hospital. The

0:19:190:19:19

high proportion of serious incidents in hospital. The NHS

0:19:190:19:20

high proportion of serious incidents in hospital. The NHS admits

0:19:200:19:20

high proportion of serious incidents in hospital. The NHS admits 95%

0:19:200:19:20

high proportion of serious incidents in hospital. The NHS admits 95% of

0:19:200:19:21

in hospital. The NHS admits 95% of them

0:19:210:19:21

in hospital. The NHS admits 95% of them are

0:19:210:19:21

in hospital. The NHS admits 95% of them are preventable.

0:19:210:19:22

in hospital. The NHS admits 95% of them are preventable. The

0:19:220:19:22

in hospital. The NHS admits 95% of them are preventable. The e—mail

0:19:220:19:23

them are preventable. The e—mail response

0:19:230:19:23

them are preventable. The e—mail response to

0:19:230:19:23

them are preventable. The e—mail response to that

0:19:230:19:23

them are preventable. The e—mail response to that film

0:19:230:19:23

them are preventable. The e—mail response to that film was

0:19:230:19:24

them are preventable. The e—mail response to that film was the

0:19:240:19:24

response to that film was the biggest

0:19:240:19:24

response to that film was the biggest we

0:19:240:19:25

response to that film was the biggest we have

0:19:250:19:25

response to that film was the biggest we have ever

0:19:250:19:25

response to that film was the biggest we have ever had

0:19:250:19:25

response to that film was the biggest we have ever had and

0:19:250:19:25

response to that film was the biggest we have ever had and many

0:19:250:19:26

response to that film was the biggest we have ever had and many of

0:19:260:19:26

biggest we have ever had and many of them

0:19:260:19:26

biggest we have ever had and many of them came

0:19:260:19:27

biggest we have ever had and many of them came from

0:19:270:19:28

biggest we have ever had and many of them came from retired

0:19:280:19:28

biggest we have ever had and many of them came from retired nurses

0:19:280:19:28

biggest we have ever had and many of them came from retired nurses saying

0:19:280:19:29

them came from retired nurses saying the

0:19:290:19:29

them came from retired nurses saying the problem

0:19:290:19:29

them came from retired nurses saying the problem was

0:19:290:19:29

them came from retired nurses saying the problem was with

0:19:290:19:30

them came from retired nurses saying the problem was with current

0:19:300:19:30

them came from retired nurses saying the problem was with current nurse

0:19:300:19:30

the problem was with current nurse training.

0:19:300:19:33

the problem was with current nurse training. So

0:19:330:19:33

the problem was with current nurse training. So we

0:19:330:19:34

the problem was with current nurse training. So we decided

0:19:340:19:34

the problem was with current nurse training. So we decided to

0:19:340:19:34

the problem was with current nurse training. So we decided to take

0:19:340:19:34

the problem was with current nurse training. So we decided to take two

0:19:340:19:35

training. So we decided to take two nurses

0:19:350:19:35

training. So we decided to take two nurses who

0:19:350:19:35

training. So we decided to take two nurses who trained

0:19:350:19:37

training. So we decided to take two nurses who trained in

0:19:370:19:37

training. So we decided to take two nurses who trained in 1968

0:19:370:19:37

training. So we decided to take two nurses who trained in 1968 to

0:19:370:19:37

training. So we decided to take two nurses who trained in 1968 to meet

0:19:370:19:39

nurses who trained in 1968 to meet today's

0:19:390:19:39

nurses who trained in 1968 to meet today's nursing

0:19:390:19:39

nurses who trained in 1968 to meet today's nursing recruits

0:19:390:19:39

nurses who trained in 1968 to meet today's nursing recruits at

0:19:390:19:39

nurses who trained in 1968 to meet today's nursing recruits at Coventry

0:19:390:19:40

today's nursing recruits at Coventry University.

0:19:400:19:41

today's nursing recruits at Coventry University. Could

0:19:410:19:42

today's nursing recruits at Coventry University. Could they

0:19:420:19:42

today's nursing recruits at Coventry University. Could they be

0:19:420:19:42

today's nursing recruits at Coventry University. Could they be convinced

0:19:420:19:43

University. Could they be convinced that

0:19:430:19:43

University. Could they be convinced that today's

0:19:430:19:43

University. Could they be convinced that today's nurses

0:19:430:19:43

University. Could they be convinced that today's nurses are

0:19:430:19:44

University. Could they be convinced that today's nurses are being

0:19:440:19:44

University. Could they be convinced that today's nurses are being taught

0:19:440:19:44

that today's nurses are being taught enough

0:19:440:19:44

that today's nurses are being taught enough about

0:19:440:19:45

that today's nurses are being taught enough about a

0:19:450:19:45

that today's nurses are being taught enough about a sick

0:19:450:19:45

that today's nurses are being taught enough about a sick care?

0:19:450:19:48

enough about a sick care? ——

0:19:480:19:48

enough about a sick care? —— about

0:19:480:19:49

enough about a sick care? —— about basic

0:19:490:19:49

enough about a sick care? —— about basic care.

0:19:490:19:54

—— about basic care. Do

0:19:540:19:54

—— about basic care. Do you

0:19:540:19:55

—— about basic care. Do you remember

0:19:550:19:55

—— about basic care. Do you remember how

0:19:550:19:55

—— about basic care. Do you remember how starched

0:19:550:19:56

—— about basic care. Do you remember how starched the

0:19:560:19:56

Do you remember how starched the aprons

0:19:560:19:56

Do you remember how starched the aprons were?

0:19:560:19:59

Do you remember how starched the aprons were? Deb

0:19:590:20:00

Do you remember how starched the aprons were? Deb Harrison

0:20:000:20:00

Do you remember how starched the aprons were? Deb Harrison and

0:20:000:20:00

Do you remember how starched the aprons were? Deb Harrison and Trudy

0:20:000:20:00

aprons were? Deb Harrison and Trudy O'Connor

0:20:000:20:01

aprons were? Deb Harrison and Trudy O'Connor like

0:20:010:20:02

aprons were? Deb Harrison and Trudy O'Connor like things

0:20:020:20:02

aprons were? Deb Harrison and Trudy O'Connor like things the

0:20:020:20:03

O'Connor like things the old—fashioned

0:20:030:20:03

O'Connor like things the old—fashioned way.

0:20:030:20:03

O'Connor like things the old—fashioned way. They

0:20:030:20:04

O'Connor like things the old—fashioned way. They began

0:20:040:20:04

O'Connor like things the old—fashioned way. They began their

0:20:040:20:04

old—fashioned way. They began their nurse

0:20:040:20:05

old—fashioned way. They began their nurse training

0:20:050:20:05

old—fashioned way. They began their nurse training together

0:20:050:20:05

old—fashioned way. They began their nurse training together back

0:20:050:20:05

old—fashioned way. They began their nurse training together back in

0:20:050:20:05

nurse training together back in 1968.

0:20:050:20:08

nurse training together back in 1968. The

0:20:080:20:08

nurse training together back in 1968. The shifts

0:20:080:20:08

nurse training together back in 1968. The shifts were

0:20:080:20:08

nurse training together back in 1968. The shifts were long.

0:20:080:20:09

nurse training together back in 1968. The shifts were long. You

0:20:090:20:10

nurse training together back in 1968. The shifts were long. You did

0:20:100:20:10

1968. The shifts were long. You did bed

0:20:100:20:10

1968. The shifts were long. You did bed baths,

0:20:100:20:13

1968. The shifts were long. You did bed baths, bedpans,

0:20:130:20:13

1968. The shifts were long. You did bed baths, bedpans, suppositories...

0:20:130:20:13

bed baths, bedpans, suppositories... Seriously

0:20:130:20:14

bed baths, bedpans, suppositories... Seriously hard

0:20:140:20:14

bed baths, bedpans, suppositories... Seriously hard work.

0:20:140:20:19

bed baths, bedpans, suppositories... Seriously hard work. Ready

0:20:190:20:19

bed baths, bedpans, suppositories... Seriously hard work. Ready to

0:20:190:20:19

bed baths, bedpans, suppositories... Seriously hard work. Ready to rock

0:20:190:20:20

Seriously hard work. Ready to rock 'n'

0:20:200:20:20

Seriously hard work. Ready to rock 'n' roll.

0:20:200:20:21

Seriously hard work. Ready to rock 'n' roll. More

0:20:210:20:21

Seriously hard work. Ready to rock 'n' roll. More than

0:20:210:20:21

Seriously hard work. Ready to rock 'n' roll. More than 40

0:20:210:20:21

Seriously hard work. Ready to rock 'n' roll. More than 40 years

0:20:210:20:22

Seriously hard work. Ready to rock 'n' roll. More than 40 years after

0:20:220:20:22

'n' roll. More than 40 years after death

0:20:220:20:22

'n' roll. More than 40 years after death and

0:20:220:20:23

'n' roll. More than 40 years after death and Trudy

0:20:230:20:24

'n' roll. More than 40 years after death and Trudy first

0:20:240:20:24

'n' roll. More than 40 years after death and Trudy first on

0:20:240:20:24

'n' roll. More than 40 years after death and Trudy first on their

0:20:240:20:25

death and Trudy first on their uniforms,

0:20:250:20:25

death and Trudy first on their uniforms, they

0:20:250:20:25

death and Trudy first on their uniforms, they are

0:20:250:20:25

death and Trudy first on their uniforms, they are going

0:20:250:20:26

death and Trudy first on their uniforms, they are going back

0:20:260:20:26

death and Trudy first on their uniforms, they are going back to

0:20:260:20:26

death and Trudy first on their uniforms, they are going back to the

0:20:260:20:26

uniforms, they are going back to the classroom.

0:20:260:20:28

uniforms, they are going back to the classroom. You

0:20:280:20:29

uniforms, they are going back to the classroom. You are

0:20:290:20:29

uniforms, they are going back to the classroom. You are looking

0:20:290:20:29

uniforms, they are going back to the classroom. You are looking very

0:20:290:20:29

classroom. You are looking very good!

0:20:290:20:33

classroom. You are looking very good! Why

0:20:330:20:33

classroom. You are looking very good! Why is

0:20:330:20:33

classroom. You are looking very good! Why is this?

0:20:330:20:35

classroom. You are looking very good! Why is this? Because

0:20:350:20:35

classroom. You are looking very good! Why is this? Because they

0:20:350:20:35

classroom. You are looking very good! Why is this? Because they are

0:20:350:20:36

good! Why is this? Because they are worried

0:20:360:20:36

good! Why is this? Because they are worried standards

0:20:360:20:36

good! Why is this? Because they are worried standards have

0:20:360:20:36

good! Why is this? Because they are worried standards have slipped.

0:20:360:20:38

good! Why is this? Because they are worried standards have slipped. My

0:20:380:20:43

worried standards have slipped. My son

0:20:430:20:44

worried standards have slipped. My son was

0:20:440:20:44

worried standards have slipped. My son was in

0:20:440:20:44

worried standards have slipped. My son was in hospital.

0:20:440:20:44

worried standards have slipped. My son was in hospital. He

0:20:440:20:44

worried standards have slipped. My son was in hospital. He was

0:20:440:20:45

son was in hospital. He was extremely

0:20:450:20:45

son was in hospital. He was extremely well

0:20:450:20:45

son was in hospital. He was extremely well looked

0:20:450:20:45

son was in hospital. He was extremely well looked after

0:20:450:20:46

son was in hospital. He was extremely well looked after that

0:20:460:20:47

extremely well looked after that nobody

0:20:470:20:48

extremely well looked after that nobody gave

0:20:480:20:48

extremely well looked after that nobody gave him

0:20:480:20:48

extremely well looked after that nobody gave him basic

0:20:480:20:48

extremely well looked after that nobody gave him basic care.

0:20:480:20:49

extremely well looked after that nobody gave him basic care. He

0:20:490:20:49

extremely well looked after that nobody gave him basic care. He was

0:20:490:20:50

nobody gave him basic care. He was not

0:20:500:20:50

nobody gave him basic care. He was not washed

0:20:500:20:50

nobody gave him basic care. He was not washed for

0:20:500:20:51

nobody gave him basic care. He was not washed for nine

0:20:510:20:51

nobody gave him basic care. He was not washed for nine days.

0:20:510:20:52

nobody gave him basic care. He was not washed for nine days. The

0:20:520:20:53

nobody gave him basic care. He was not washed for nine days. The basics

0:20:530:20:53

not washed for nine days. The basics have

0:20:530:20:53

not washed for nine days. The basics have definitely

0:20:530:20:53

not washed for nine days. The basics have definitely changed.

0:20:530:20:54

not washed for nine days. The basics have definitely changed. They

0:20:540:20:55

not washed for nine days. The basics have definitely changed. They are

0:20:550:20:55

have definitely changed. They are spending

0:20:550:20:56

have definitely changed. They are spending the

0:20:560:20:56

have definitely changed. They are spending the day

0:20:560:20:57

have definitely changed. They are spending the day with

0:20:570:20:57

have definitely changed. They are spending the day with student

0:20:570:20:58

have definitely changed. They are spending the day with student nurses

0:20:580:20:58

spending the day with student nurses at

0:20:580:20:58

spending the day with student nurses at Coventry

0:20:580:20:58

spending the day with student nurses at Coventry University

0:20:580:20:58

spending the day with student nurses at Coventry University to

0:20:580:20:59

spending the day with student nurses at Coventry University to find

0:20:590:20:59

spending the day with student nurses at Coventry University to find out

0:20:590:20:59

at Coventry University to find out if

0:20:590:20:59

at Coventry University to find out if standards

0:20:590:20:59

at Coventry University to find out if standards of

0:20:590:21:00

at Coventry University to find out if standards of basic

0:21:000:21:00

at Coventry University to find out if standards of basic nursing

0:21:000:21:00

at Coventry University to find out if standards of basic nursing really

0:21:000:21:01

if standards of basic nursing really have

0:21:010:21:01

if standards of basic nursing really have come

0:21:010:21:01

if standards of basic nursing really have come out

0:21:010:21:01

if standards of basic nursing really have come out the

0:21:010:21:01

if standards of basic nursing really have come out the window.

0:21:010:21:05

if standards of basic nursing really have come out the window. Pleased

0:21:050:21:05

if standards of basic nursing really have come out the window. Pleased to

0:21:050:21:06

have come out the window. Pleased to meet

0:21:060:21:06

have come out the window. Pleased to meet you.

0:21:060:21:06

have come out the window. Pleased to meet you. Steve

0:21:060:21:07

have come out the window. Pleased to meet you. Steve O'Brien

0:21:070:21:07

have come out the window. Pleased to meet you. Steve O'Brien is

0:21:070:21:07

have come out the window. Pleased to meet you. Steve O'Brien is head

0:21:070:21:07

have come out the window. Pleased to meet you. Steve O'Brien is head of

0:21:070:21:07

meet you. Steve O'Brien is head of nursing.

0:21:070:21:09

meet you. Steve O'Brien is head of nursing. I

0:21:090:21:09

meet you. Steve O'Brien is head of nursing. I am

0:21:090:21:10

meet you. Steve O'Brien is head of nursing. I am sure

0:21:100:21:10

meet you. Steve O'Brien is head of nursing. I am sure we

0:21:100:21:10

meet you. Steve O'Brien is head of nursing. I am sure we can

0:21:100:21:11

meet you. Steve O'Brien is head of nursing. I am sure we can convince

0:21:110:21:11

nursing. I am sure we can convince them

0:21:110:21:11

nursing. I am sure we can convince them that

0:21:110:21:12

nursing. I am sure we can convince them that standards

0:21:120:21:12

nursing. I am sure we can convince them that standards have

0:21:120:21:12

nursing. I am sure we can convince them that standards have not

0:21:120:21:13

them that standards have not dropped.

0:21:130:21:13

them that standards have not dropped. We

0:21:130:21:13

them that standards have not dropped. We are

0:21:130:21:13

them that standards have not dropped. We are just

0:21:130:21:13

them that standards have not dropped. We are just as

0:21:130:21:15

them that standards have not dropped. We are just as passionate

0:21:150:21:15

dropped. We are just as passionate about

0:21:150:21:16

dropped. We are just as passionate about nursing

0:21:160:21:16

dropped. We are just as passionate about nursing and

0:21:160:21:16

dropped. We are just as passionate about nursing and nursing

0:21:160:21:16

dropped. We are just as passionate about nursing and nursing education

0:21:160:21:17

about nursing and nursing education as

0:21:170:21:17

about nursing and nursing education as we

0:21:170:21:17

about nursing and nursing education as we have

0:21:170:21:17

about nursing and nursing education as we have always

0:21:170:21:17

about nursing and nursing education as we have always been.

0:21:170:21:21

about nursing and nursing education as we have always been. So

0:21:210:21:22

about nursing and nursing education as we have always been. So have

0:21:220:21:22

about nursing and nursing education as we have always been. So have you

0:21:220:21:22

as we have always been. So have you been

0:21:220:21:23

as we have always been. So have you been to

0:21:230:21:23

as we have always been. So have you been to any

0:21:230:21:23

as we have always been. So have you been to any good

0:21:230:21:24

as we have always been. So have you been to any good parties?

0:21:240:21:24

as we have always been. So have you been to any good parties? Where

0:21:240:21:25

as we have always been. So have you been to any good parties? Where you

0:21:250:21:25

been to any good parties? Where you out

0:21:250:21:25

been to any good parties? Where you out drinking

0:21:250:21:25

been to any good parties? Where you out drinking last

0:21:250:21:25

been to any good parties? Where you out drinking last night?

0:21:250:21:27

been to any good parties? Where you out drinking last night? You

0:21:270:21:27

been to any good parties? Where you out drinking last night? You are

0:21:270:21:28

out drinking last night? You are students!

0:21:280:21:28

out drinking last night? You are students! We

0:21:280:21:29

out drinking last night? You are students! We used

0:21:290:21:29

out drinking last night? You are students! We used to

0:21:290:21:30

out drinking last night? You are students! We used to in

0:21:300:21:30

out drinking last night? You are students! We used to in our

0:21:300:21:30

out drinking last night? You are students! We used to in our day.

0:21:300:21:31

students! We used to in our day. Back

0:21:310:21:31

students! We used to in our day. Back in

0:21:310:21:31

students! We used to in our day. Back in 1968,

0:21:310:21:33

students! We used to in our day. Back in 1968, Trudy

0:21:330:21:33

students! We used to in our day. Back in 1968, Trudy and

0:21:330:21:34

students! We used to in our day. Back in 1968, Trudy and Deb

0:21:340:21:34

students! We used to in our day. Back in 1968, Trudy and Deb spent

0:21:340:21:34

Back in 1968, Trudy and Deb spent just

0:21:340:21:34

Back in 1968, Trudy and Deb spent just six

0:21:340:21:35

Back in 1968, Trudy and Deb spent just six weeks

0:21:350:21:35

Back in 1968, Trudy and Deb spent just six weeks in

0:21:350:21:35

Back in 1968, Trudy and Deb spent just six weeks in class

0:21:350:21:36

Back in 1968, Trudy and Deb spent just six weeks in class before

0:21:360:21:36

just six weeks in class before hitting

0:21:360:21:36

just six weeks in class before hitting the

0:21:360:21:37

just six weeks in class before hitting the board

0:21:370:21:37

just six weeks in class before hitting the board but

0:21:370:21:38

just six weeks in class before hitting the board but in

0:21:380:21:38

just six weeks in class before hitting the board but in 1980s,

0:21:380:21:38

hitting the board but in 1980s, nurse

0:21:380:21:39

hitting the board but in 1980s, nurse training

0:21:390:21:39

hitting the board but in 1980s, nurse training moved

0:21:390:21:39

hitting the board but in 1980s, nurse training moved into

0:21:390:21:40

nurse training moved into universities

0:21:400:21:41

nurse training moved into universities and

0:21:410:21:41

nurse training moved into universities and now

0:21:410:21:41

nurse training moved into universities and now trainees

0:21:410:21:42

nurse training moved into universities and now trainees spend

0:21:420:21:42

universities and now trainees spend their

0:21:420:21:42

universities and now trainees spend their first

0:21:420:21:42

universities and now trainees spend their first six

0:21:420:21:43

universities and now trainees spend their first six months

0:21:430:21:43

universities and now trainees spend their first six months in

0:21:430:21:43

universities and now trainees spend their first six months in the

0:21:430:21:43

their first six months in the classroom.

0:21:430:21:44

their first six months in the classroom. I

0:21:440:21:44

their first six months in the classroom. I think

0:21:440:21:45

their first six months in the classroom. I think the

0:21:450:21:45

their first six months in the classroom. I think the wards

0:21:450:21:45

their first six months in the classroom. I think the wards are

0:21:450:21:46

classroom. I think the wards are still

0:21:460:21:46

classroom. I think the wards are still the

0:21:460:21:46

classroom. I think the wards are still the best

0:21:460:21:46

classroom. I think the wards are still the best way

0:21:460:21:47

classroom. I think the wards are still the best way forward.

0:21:470:21:49

classroom. I think the wards are still the best way forward. You

0:21:490:21:50

still the best way forward. You learn

0:21:500:21:50

still the best way forward. You learn better

0:21:500:21:50

still the best way forward. You learn better than

0:21:500:21:51

still the best way forward. You learn better than you

0:21:510:21:51

still the best way forward. You learn better than you do

0:21:510:21:51

still the best way forward. You learn better than you do in

0:21:510:21:52

still the best way forward. You learn better than you do in the

0:21:520:21:52

learn better than you do in the classroom.

0:21:520:21:53

learn better than you do in the classroom. This

0:21:530:21:53

learn better than you do in the classroom. This morning,

0:21:530:21:54

learn better than you do in the classroom. This morning, the

0:21:540:21:54

classroom. This morning, the students

0:21:540:21:54

classroom. This morning, the students are

0:21:540:21:55

classroom. This morning, the students are looking

0:21:550:21:55

classroom. This morning, the students are looking at

0:21:550:21:55

classroom. This morning, the students are looking at how

0:21:550:21:56

classroom. This morning, the students are looking at how best

0:21:560:21:56

classroom. This morning, the students are looking at how best to

0:21:560:21:56

students are looking at how best to care

0:21:560:21:57

students are looking at how best to care for

0:21:570:21:57

students are looking at how best to care for a

0:21:570:21:57

students are looking at how best to care for a dying

0:21:570:21:57

students are looking at how best to care for a dying patient.

0:21:570:21:58

students are looking at how best to care for a dying patient. Today

0:21:580:21:59

students are looking at how best to care for a dying patient. Today you

0:21:590:21:59

care for a dying patient. Today you are

0:21:590:22:00

care for a dying patient. Today you are going

0:22:000:22:00

care for a dying patient. Today you are going to

0:22:000:22:00

care for a dying patient. Today you are going to be

0:22:000:22:01

care for a dying patient. Today you are going to be putting

0:22:010:22:01

care for a dying patient. Today you are going to be putting your

0:22:010:22:01

care for a dying patient. Today you are going to be putting your ideas

0:22:010:22:02

are going to be putting your ideas together

0:22:020:22:02

are going to be putting your ideas together so

0:22:020:22:02

are going to be putting your ideas together so you

0:22:020:22:03

are going to be putting your ideas together so you can

0:22:030:22:03

are going to be putting your ideas together so you can holistically

0:22:030:22:04

together so you can holistically assess

0:22:040:22:04

together so you can holistically assess the

0:22:040:22:04

together so you can holistically assess the palliative

0:22:040:22:05

together so you can holistically assess the palliative patient

0:22:050:22:05

together so you can holistically assess the palliative patient you

0:22:050:22:05

assess the palliative patient you have

0:22:050:22:05

assess the palliative patient you have been

0:22:050:22:05

assess the palliative patient you have been allocated.

0:22:050:22:07

assess the palliative patient you have been allocated. The

0:22:070:22:08

assess the palliative patient you have been allocated. The seminar

0:22:080:22:09

have been allocated. The seminar lasts

0:22:090:22:09

have been allocated. The seminar lasts an

0:22:090:22:09

have been allocated. The seminar lasts an hour

0:22:090:22:09

have been allocated. The seminar lasts an hour and

0:22:090:22:09

have been allocated. The seminar lasts an hour and a

0:22:090:22:09

have been allocated. The seminar lasts an hour and a half.

0:22:090:22:10

have been allocated. The seminar lasts an hour and a half. So

0:22:100:22:10

have been allocated. The seminar lasts an hour and a half. So I

0:22:100:22:11

have been allocated. The seminar lasts an hour and a half. So I Trudy

0:22:110:22:12

lasts an hour and a half. So I Trudy and

0:22:120:22:12

lasts an hour and a half. So I Trudy and dead

0:22:120:22:12

lasts an hour and a half. So I Trudy and dead impressed?

0:22:120:22:14

lasts an hour and a half. So I Trudy and dead impressed? They

0:22:140:22:14

lasts an hour and a half. So I Trudy and dead impressed? They are

0:22:140:22:14

lasts an hour and a half. So I Trudy and dead impressed? They are very

0:22:140:22:15

and dead impressed? They are very clued

0:22:150:22:15

and dead impressed? They are very clued up,

0:22:150:22:15

and dead impressed? They are very clued up, the

0:22:150:22:15

and dead impressed? They are very clued up, the students.

0:22:150:22:15

and dead impressed? They are very clued up, the students. Much

0:22:150:22:17

and dead impressed? They are very clued up, the students. Much more

0:22:170:22:17

clued up, the students. Much more advanced.

0:22:170:22:21

clued up, the students. Much more advanced. ——

0:22:210:22:21

clued up, the students. Much more advanced. —— art

0:22:210:22:21

clued up, the students. Much more advanced. —— art Trudy

0:22:210:22:22

clued up, the students. Much more advanced. —— art Trudy and

0:22:220:22:23

clued up, the students. Much more advanced. —— art Trudy and Deb

0:22:230:22:24

advanced. —— art Trudy and Deb convinced?

0:22:240:22:28

advanced. —— art Trudy and Deb convinced? There

0:22:280:22:28

advanced. —— art Trudy and Deb convinced? There were

0:22:280:22:29

advanced. —— art Trudy and Deb convinced? There were some

0:22:290:22:29

convinced? There were some concerning

0:22:290:22:29

convinced? There were some concerning issues.

0:22:290:22:33

convinced? There were some concerning issues. So

0:22:330:22:34

convinced? There were some concerning issues. So far

0:22:340:22:34

convinced? There were some concerning issues. So far they

0:22:340:22:34

convinced? There were some concerning issues. So far they are

0:22:340:22:35

concerning issues. So far they are unconvinced

0:22:350:22:35

concerning issues. So far they are unconvinced but

0:22:350:22:35

concerning issues. So far they are unconvinced but Steve

0:22:350:22:35

concerning issues. So far they are unconvinced but Steve is

0:22:350:22:36

concerning issues. So far they are unconvinced but Steve is not

0:22:360:22:36

concerning issues. So far they are unconvinced but Steve is not giving

0:22:360:22:36

unconvinced but Steve is not giving up.

0:22:360:22:39

unconvinced but Steve is not giving up. We

0:22:390:22:39

unconvinced but Steve is not giving up. We have

0:22:390:22:39

unconvinced but Steve is not giving up. We have seen

0:22:390:22:40

unconvinced but Steve is not giving up. We have seen two

0:22:400:22:40

unconvinced but Steve is not giving up. We have seen two hours

0:22:400:22:40

unconvinced but Steve is not giving up. We have seen two hours of

0:22:400:22:41

unconvinced but Steve is not giving up. We have seen two hours of a

0:22:410:22:41

up. We have seen two hours of a three—year

0:22:410:22:41

up. We have seen two hours of a three—year programme

0:22:410:22:41

up. We have seen two hours of a three—year programme so

0:22:410:22:42

up. We have seen two hours of a three—year programme so there

0:22:420:22:42

up. We have seen two hours of a three—year programme so there will

0:22:420:22:42

three—year programme so there will be

0:22:420:22:42

three—year programme so there will be issues

0:22:420:22:43

three—year programme so there will be issues around

0:22:430:22:43

three—year programme so there will be issues around physicality,

0:22:430:22:44

three—year programme so there will be issues around physicality, the

0:22:440:22:44

be issues around physicality, the physical

0:22:440:22:45

be issues around physicality, the physical side

0:22:450:22:45

be issues around physicality, the physical side of

0:22:450:22:45

be issues around physicality, the physical side of things,

0:22:450:22:46

be issues around physicality, the physical side of things, but

0:22:460:22:46

be issues around physicality, the physical side of things, but you

0:22:460:22:46

be issues around physicality, the physical side of things, but you are

0:22:460:22:46

physical side of things, but you are absolutely

0:22:460:22:46

physical side of things, but you are absolutely right.

0:22:460:22:48

physical side of things, but you are absolutely right. We

0:22:480:22:48

physical side of things, but you are absolutely right. We still

0:22:480:22:49

physical side of things, but you are absolutely right. We still need

0:22:490:22:49

physical side of things, but you are absolutely right. We still need to

0:22:490:22:50

absolutely right. We still need to nail

0:22:500:22:50

absolutely right. We still need to nail that

0:22:500:22:50

absolutely right. We still need to nail that one,

0:22:500:22:51

absolutely right. We still need to nail that one, in

0:22:510:22:52

absolutely right. We still need to nail that one, in terms

0:22:520:22:52

absolutely right. We still need to nail that one, in terms of

0:22:520:22:52

absolutely right. We still need to nail that one, in terms of our

0:22:520:22:53

nail that one, in terms of our debate

0:22:530:22:53

nail that one, in terms of our debate today.

0:22:530:22:53

nail that one, in terms of our debate today. I'm

0:22:530:22:53

nail that one, in terms of our debate today. I'm sure

0:22:530:22:54

nail that one, in terms of our debate today. I'm sure we

0:22:540:22:54

nail that one, in terms of our debate today. I'm sure we will

0:22:540:22:55

nail that one, in terms of our debate today. I'm sure we will as

0:22:550:22:55

debate today. I'm sure we will as they

0:22:550:22:55

debate today. I'm sure we will as they go

0:22:550:22:56

debate today. I'm sure we will as they go through

0:22:560:22:56

debate today. I'm sure we will as they go through the

0:22:560:22:56

debate today. I'm sure we will as they go through the other

0:22:560:22:56

they go through the other experiences

0:22:560:22:57

they go through the other experiences they

0:22:570:22:57

they go through the other experiences they are

0:22:570:22:57

they go through the other experiences they are going

0:22:570:22:57

they go through the other experiences they are going to

0:22:570:22:57

they go through the other experiences they are going to look

0:22:570:22:58

experiences they are going to look at.

0:22:580:22:58

experiences they are going to look at. Particle

0:22:580:22:58

experiences they are going to look at. Particle training.

0:22:580:22:59

experiences they are going to look at. Particle training. From

0:22:590:22:59

experiences they are going to look at. Particle training. From the

0:22:590:22:59

at. Particle training. From the outset,

0:22:590:23:02

at. Particle training. From the outset, Trudy

0:23:020:23:02

at. Particle training. From the outset, Trudy and

0:23:020:23:02

at. Particle training. From the outset, Trudy and Deb

0:23:020:23:02

at. Particle training. From the outset, Trudy and Deb find

0:23:020:23:03

outset, Trudy and Deb find themselves

0:23:030:23:03

outset, Trudy and Deb find themselves a

0:23:030:23:04

outset, Trudy and Deb find themselves a little

0:23:040:23:04

outset, Trudy and Deb find themselves a little out

0:23:040:23:04

outset, Trudy and Deb find themselves a little out of

0:23:040:23:04

outset, Trudy and Deb find themselves a little out of their

0:23:040:23:05

themselves a little out of their depth.

0:23:050:23:05

themselves a little out of their depth. Are

0:23:050:23:05

themselves a little out of their depth. Are you

0:23:050:23:05

themselves a little out of their depth. Are you all

0:23:050:23:06

themselves a little out of their depth. Are you all familiar

0:23:060:23:07

themselves a little out of their depth. Are you all familiar with

0:23:070:23:07

depth. Are you all familiar with nebuliser

0:23:070:23:07

depth. Are you all familiar with nebuliser is?

0:23:070:23:09

depth. Are you all familiar with nebuliser is? And

0:23:090:23:10

depth. Are you all familiar with nebuliser is? And even

0:23:100:23:10

depth. Are you all familiar with nebuliser is? And even the

0:23:100:23:11

depth. Are you all familiar with nebuliser is? And even the dummy

0:23:110:23:11

nebuliser is? And even the dummy patients

0:23:110:23:11

nebuliser is? And even the dummy patients have

0:23:110:23:12

nebuliser is? And even the dummy patients have moved

0:23:120:23:12

nebuliser is? And even the dummy patients have moved on

0:23:120:23:13

nebuliser is? And even the dummy patients have moved on a

0:23:130:23:13

nebuliser is? And even the dummy patients have moved on a lot

0:23:130:23:14

nebuliser is? And even the dummy patients have moved on a lot since

0:23:140:23:14

patients have moved on a lot since 1968.

0:23:140:23:14

patients have moved on a lot since 1968. Nowadays

0:23:140:23:15

patients have moved on a lot since 1968. Nowadays they

0:23:150:23:15

patients have moved on a lot since 1968. Nowadays they have

0:23:150:23:15

patients have moved on a lot since 1968. Nowadays they have a

0:23:150:23:16

patients have moved on a lot since 1968. Nowadays they have a pulse,

0:23:160:23:16

1968. Nowadays they have a pulse, they

0:23:160:23:17

1968. Nowadays they have a pulse, they blink

0:23:170:23:17

1968. Nowadays they have a pulse, they blink and

0:23:170:23:18

1968. Nowadays they have a pulse, they blink and they

0:23:180:23:18

1968. Nowadays they have a pulse, they blink and they even

0:23:180:23:18

1968. Nowadays they have a pulse, they blink and they even talk.

0:23:180:23:19

they blink and they even talk. Hello,

0:23:190:23:20

they blink and they even talk. Hello, I

0:23:200:23:20

they blink and they even talk. Hello, I am

0:23:200:23:21

they blink and they even talk. Hello, I am Debbie.

0:23:210:23:21

they blink and they even talk. Hello, I am Debbie. I

0:23:210:23:21

they blink and they even talk. Hello, I am Debbie. I am

0:23:210:23:21

they blink and they even talk. Hello, I am Debbie. I am just

0:23:210:23:22

Hello, I am Debbie. I am just observing.

0:23:220:23:22

Hello, I am Debbie. I am just observing. How

0:23:220:23:22

Hello, I am Debbie. I am just observing. How are

0:23:220:23:22

Hello, I am Debbie. I am just observing. How are you

0:23:220:23:22

Hello, I am Debbie. I am just observing. How are you feeling?

0:23:220:23:26

Hello, I am Debbie. I am just observing. How are you feeling? Not

0:23:260:23:27

observing. How are you feeling? Not too

0:23:270:23:27

observing. How are you feeling? Not too bad.

0:23:270:23:28

observing. How are you feeling? Not too bad. I

0:23:280:23:28

observing. How are you feeling? Not too bad. I am

0:23:280:23:28

observing. How are you feeling? Not too bad. I am Trudy.

0:23:280:23:29

observing. How are you feeling? Not too bad. I am Trudy. We

0:23:290:23:29

observing. How are you feeling? Not too bad. I am Trudy. We are

0:23:290:23:29

observing. How are you feeling? Not too bad. I am Trudy. We are coming

0:23:290:23:29

too bad. I am Trudy. We are coming to

0:23:290:23:29

too bad. I am Trudy. We are coming to look

0:23:290:23:30

too bad. I am Trudy. We are coming to look after

0:23:300:23:30

too bad. I am Trudy. We are coming to look after you.

0:23:300:23:31

too bad. I am Trudy. We are coming to look after you. All

0:23:310:23:31

too bad. I am Trudy. We are coming to look after you. All right?

0:23:310:23:34

too bad. I am Trudy. We are coming to look after you. All right? Yes.

0:23:340:23:35

to look after you. All right? Yes. The

0:23:350:23:36

to look after you. All right? Yes. The technology

0:23:360:23:37

to look after you. All right? Yes. The technology is

0:23:370:23:37

to look after you. All right? Yes. The technology is amazing.

0:23:370:23:37

to look after you. All right? Yes. The technology is amazing. We

0:23:370:23:37

to look after you. All right? Yes. The technology is amazing. We never

0:23:370:23:38

The technology is amazing. We never had

0:23:380:23:38

The technology is amazing. We never had mannequins

0:23:380:23:38

The technology is amazing. We never had mannequins that

0:23:380:23:39

The technology is amazing. We never had mannequins that talked

0:23:390:23:39

The technology is amazing. We never had mannequins that talked to

0:23:390:23:39

The technology is amazing. We never had mannequins that talked to us.

0:23:390:23:42

The technology is amazing. We never had mannequins that talked to us. It

0:23:420:23:42

had mannequins that talked to us. It is

0:23:420:23:42

had mannequins that talked to us. It is just

0:23:420:23:43

had mannequins that talked to us. It is just because

0:23:430:23:43

had mannequins that talked to us. It is just because your

0:23:430:23:43

had mannequins that talked to us. It is just because your oxygen

0:23:430:23:44

had mannequins that talked to us. It is just because your oxygen levels

0:23:440:23:45

is just because your oxygen levels have

0:23:450:23:45

is just because your oxygen levels have gone

0:23:450:23:45

is just because your oxygen levels have gone a

0:23:450:23:45

is just because your oxygen levels have gone a bit

0:23:450:23:45

is just because your oxygen levels have gone a bit low.

0:23:450:23:46

is just because your oxygen levels have gone a bit low. We

0:23:460:23:46

is just because your oxygen levels have gone a bit low. We are

0:23:460:23:47

is just because your oxygen levels have gone a bit low. We are going

0:23:470:23:47

is just because your oxygen levels have gone a bit low. We are going to

0:23:470:23:47

have gone a bit low. We are going to top

0:23:470:23:47

have gone a bit low. We are going to top this

0:23:470:23:47

have gone a bit low. We are going to top this mask

0:23:470:23:48

have gone a bit low. We are going to top this mask on...

0:23:480:23:48

have gone a bit low. We are going to top this mask on... Trudy

0:23:480:23:48

have gone a bit low. We are going to top this mask on... Trudy and

0:23:480:23:49

have gone a bit low. We are going to top this mask on... Trudy and May

0:23:490:23:50

top this mask on... Trudy and May watch

0:23:500:23:50

top this mask on... Trudy and May watch as

0:23:500:23:50

top this mask on... Trudy and May watch as the

0:23:500:23:50

top this mask on... Trudy and May watch as the student

0:23:500:23:51

top this mask on... Trudy and May watch as the student nurses

0:23:510:23:52

top this mask on... Trudy and May watch as the student nurses treat

0:23:520:23:52

watch as the student nurses treat and

0:23:520:23:54

watch as the student nurses treat and diagnose

0:23:540:23:54

watch as the student nurses treat and diagnose the

0:23:540:23:55

watch as the student nurses treat and diagnose the patient.

0:23:550:23:55

watch as the student nurses treat and diagnose the patient. The

0:23:550:23:55

watch as the student nurses treat and diagnose the patient. The level

0:23:550:23:56

and diagnose the patient. The level of

0:23:560:23:56

and diagnose the patient. The level of training

0:23:560:23:56

and diagnose the patient. The level of training is

0:23:560:23:56

and diagnose the patient. The level of training is a

0:23:560:23:56

and diagnose the patient. The level of training is a shock.

0:23:560:23:59

and diagnose the patient. The level of training is a shock. They

0:23:590:24:00

and diagnose the patient. The level of training is a shock. They are

0:24:000:24:00

of training is a shock. They are certainly

0:24:000:24:00

of training is a shock. They are certainly doing

0:24:000:24:01

of training is a shock. They are certainly doing things

0:24:010:24:01

of training is a shock. They are certainly doing things that

0:24:010:24:02

of training is a shock. They are certainly doing things that doctors

0:24:020:24:03

certainly doing things that doctors used

0:24:030:24:03

certainly doing things that doctors used to

0:24:030:24:03

certainly doing things that doctors used to do.

0:24:030:24:04

certainly doing things that doctors used to do. It

0:24:040:24:04

certainly doing things that doctors used to do. It was

0:24:040:24:04

certainly doing things that doctors used to do. It was disconcerting.

0:24:040:24:06

certainly doing things that doctors used to do. It was disconcerting. In

0:24:060:24:06

used to do. It was disconcerting. In our

0:24:060:24:07

used to do. It was disconcerting. In our days

0:24:070:24:07

used to do. It was disconcerting. In our days you

0:24:070:24:07

used to do. It was disconcerting. In our days you had

0:24:070:24:07

used to do. It was disconcerting. In our days you had more

0:24:070:24:08

used to do. It was disconcerting. In our days you had more doctors.

0:24:080:24:09

used to do. It was disconcerting. In our days you had more doctors. But

0:24:090:24:10

our days you had more doctors. But they

0:24:100:24:10

our days you had more doctors. But they notice

0:24:100:24:11

our days you had more doctors. But they notice something

0:24:110:24:11

our days you had more doctors. But they notice something else.

0:24:110:24:12

our days you had more doctors. But they notice something else. Student

0:24:120:24:13

they notice something else. Student nurses

0:24:130:24:13

they notice something else. Student nurses are

0:24:130:24:14

they notice something else. Student nurses are so

0:24:140:24:14

they notice something else. Student nurses are so busy

0:24:140:24:14

they notice something else. Student nurses are so busy treating

0:24:140:24:14

nurses are so busy treating patients,

0:24:140:24:15

nurses are so busy treating patients, there

0:24:150:24:15

nurses are so busy treating patients, there is

0:24:150:24:16

nurses are so busy treating patients, there is little

0:24:160:24:16

nurses are so busy treating patients, there is little time

0:24:160:24:16

nurses are so busy treating patients, there is little time to

0:24:160:24:17

patients, there is little time to wash

0:24:170:24:17

patients, there is little time to wash or

0:24:170:24:17

patients, there is little time to wash or feed

0:24:170:24:18

patients, there is little time to wash or feed them.

0:24:180:24:18

patients, there is little time to wash or feed them. Instead,

0:24:180:24:18

patients, there is little time to wash or feed them. Instead, that

0:24:180:24:18

patients, there is little time to wash or feed them. Instead, that is

0:24:180:24:24

wash or feed them. Instead, that is mainly

0:24:240:24:25

wash or feed them. Instead, that is mainly done

0:24:250:24:25

wash or feed them. Instead, that is mainly done by

0:24:250:24:25

wash or feed them. Instead, that is mainly done by health

0:24:250:24:25

wash or feed them. Instead, that is mainly done by health care

0:24:250:24:26

mainly done by health care assistants.

0:24:260:24:27

mainly done by health care assistants. The

0:24:270:24:27

mainly done by health care assistants. The basic

0:24:270:24:28

mainly done by health care assistants. The basic nursing

0:24:280:24:28

mainly done by health care assistants. The basic nursing care

0:24:280:24:29

assistants. The basic nursing care is

0:24:290:24:30

assistants. The basic nursing care is more

0:24:300:24:30

assistants. The basic nursing care is more now

0:24:300:24:30

assistants. The basic nursing care is more now a

0:24:300:24:31

assistants. The basic nursing care is more now a health

0:24:310:24:31

assistants. The basic nursing care is more now a health care

0:24:310:24:31

assistants. The basic nursing care is more now a health care assistant

0:24:310:24:31

is more now a health care assistant role,

0:24:310:24:32

is more now a health care assistant role, whereas

0:24:320:24:33

is more now a health care assistant role, whereas a

0:24:330:24:33

is more now a health care assistant role, whereas a trained

0:24:330:24:33

is more now a health care assistant role, whereas a trained nurse

0:24:330:24:33

is more now a health care assistant role, whereas a trained nurse now

0:24:330:24:34

is more now a health care assistant role, whereas a trained nurse now is

0:24:340:24:34

role, whereas a trained nurse now is much

0:24:340:24:34

role, whereas a trained nurse now is much more

0:24:340:24:35

role, whereas a trained nurse now is much more about

0:24:350:24:35

role, whereas a trained nurse now is much more about drugs,

0:24:350:24:36

role, whereas a trained nurse now is much more about drugs, how

0:24:360:24:36

role, whereas a trained nurse now is much more about drugs, how to

0:24:360:24:36

role, whereas a trained nurse now is much more about drugs, how to cope

0:24:360:24:37

much more about drugs, how to cope with

0:24:370:24:37

much more about drugs, how to cope with an

0:24:370:24:37

much more about drugs, how to cope with an emergency,

0:24:370:24:38

much more about drugs, how to cope with an emergency, and

0:24:380:24:38

much more about drugs, how to cope with an emergency, and I'm

0:24:380:24:38

much more about drugs, how to cope with an emergency, and I'm not

0:24:380:24:39

with an emergency, and I'm not saying

0:24:390:24:39

with an emergency, and I'm not saying we

0:24:390:24:39

with an emergency, and I'm not saying we did

0:24:390:24:39

with an emergency, and I'm not saying we did not

0:24:390:24:39

with an emergency, and I'm not saying we did not do

0:24:390:24:42

with an emergency, and I'm not saying we did not do that

0:24:420:24:42

with an emergency, and I'm not saying we did not do that but

0:24:420:24:43

with an emergency, and I'm not saying we did not do that but the

0:24:430:24:43

saying we did not do that but the emphasis

0:24:430:24:44

saying we did not do that but the emphasis of

0:24:440:24:44

saying we did not do that but the emphasis of our

0:24:440:24:44

saying we did not do that but the emphasis of our trading

0:24:440:24:44

saying we did not do that but the emphasis of our trading was

0:24:440:24:44

saying we did not do that but the emphasis of our trading was an

0:24:440:24:45

saying we did not do that but the emphasis of our trading was an basic

0:24:450:24:45

emphasis of our trading was an basic nursing

0:24:450:24:45

emphasis of our trading was an basic nursing care.

0:24:450:24:47

emphasis of our trading was an basic nursing care. Steve,

0:24:470:24:48

emphasis of our trading was an basic nursing care. Steve, though,

0:24:480:24:48

emphasis of our trading was an basic nursing care. Steve, though, is

0:24:480:24:48

nursing care. Steve, though, is still

0:24:480:24:49

nursing care. Steve, though, is still determined

0:24:490:24:49

nursing care. Steve, though, is still determined to

0:24:490:24:49

nursing care. Steve, though, is still determined to convince

0:24:490:24:51

nursing care. Steve, though, is still determined to convince Trudy

0:24:510:24:52

still determined to convince Trudy and

0:24:520:24:52

still determined to convince Trudy and depth

0:24:520:24:52

still determined to convince Trudy and depth that

0:24:520:24:52

still determined to convince Trudy and depth that nurse

0:24:520:24:53

still determined to convince Trudy and depth that nurse training

0:24:530:24:53

still determined to convince Trudy and depth that nurse training is

0:24:530:24:54

and depth that nurse training is still

0:24:540:24:54

and depth that nurse training is still as

0:24:540:24:55

and depth that nurse training is still as good

0:24:550:24:55

and depth that nurse training is still as good as

0:24:550:24:55

and depth that nurse training is still as good as it

0:24:550:24:55

and depth that nurse training is still as good as it has

0:24:550:24:55

and depth that nurse training is still as good as it has ever

0:24:550:24:56

and depth that nurse training is still as good as it has ever been

0:24:560:24:56

still as good as it has ever been and

0:24:560:24:56

still as good as it has ever been and in

0:24:560:24:56

still as good as it has ever been and in an

0:24:560:24:58

still as good as it has ever been and in an attempt

0:24:580:24:58

still as good as it has ever been and in an attempt to

0:24:580:24:58

still as good as it has ever been and in an attempt to prove

0:24:580:24:59

still as good as it has ever been and in an attempt to prove it,

0:24:590:24:59

still as good as it has ever been and in an attempt to prove it, he

0:24:590:24:59

and in an attempt to prove it, he has

0:24:590:25:07

and in an attempt to prove it, he has brought

0:25:070:25:08

and in an attempt to prove it, he has brought them

0:25:080:25:08

and in an attempt to prove it, he has brought them to

0:25:080:25:08

and in an attempt to prove it, he has brought them to the

0:25:080:25:09

and in an attempt to prove it, he has brought them to the wards.

0:25:090:25:14

and in an attempt to prove it, he has brought them to the wards. Sam

0:25:140:25:14

has brought them to the wards. Sam is

0:25:140:25:15

has brought them to the wards. Sam is a

0:25:150:25:15

has brought them to the wards. Sam is a trainee

0:25:150:25:15

has brought them to the wards. Sam is a trainee nurse

0:25:150:25:16

has brought them to the wards. Sam is a trainee nurse being

0:25:160:25:17

has brought them to the wards. Sam is a trainee nurse being monitored

0:25:170:25:17

is a trainee nurse being monitored by

0:25:170:25:17

is a trainee nurse being monitored by Amanda.

0:25:170:25:18

is a trainee nurse being monitored by Amanda. That

0:25:180:25:18

is a trainee nurse being monitored by Amanda. That is

0:25:180:25:18

is a trainee nurse being monitored by Amanda. That is really

0:25:180:25:18

is a trainee nurse being monitored by Amanda. That is really important,

0:25:180:25:19

by Amanda. That is really important, Sam,

0:25:190:25:20

by Amanda. That is really important, Sam, because

0:25:200:25:20

by Amanda. That is really important, Sam, because sometimes

0:25:200:25:20

by Amanda. That is really important, Sam, because sometimes a

0:25:200:25:22

by Amanda. That is really important, Sam, because sometimes a patient

0:25:220:25:22

by Amanda. That is really important, Sam, because sometimes a patient can

0:25:220:25:23

Sam, because sometimes a patient can worry

0:25:230:25:23

Sam, because sometimes a patient can worry whereas

0:25:230:25:24

Sam, because sometimes a patient can worry whereas the

0:25:240:25:24

Sam, because sometimes a patient can worry whereas the doctor

0:25:240:25:25

Sam, because sometimes a patient can worry whereas the doctor has

0:25:250:25:25

Sam, because sometimes a patient can worry whereas the doctor has taken

0:25:250:25:25

worry whereas the doctor has taken them

0:25:250:25:26

worry whereas the doctor has taken them off

0:25:260:25:26

worry whereas the doctor has taken them off the

0:25:260:25:26

worry whereas the doctor has taken them off the medication.

0:25:260:25:28

worry whereas the doctor has taken them off the medication. Trudy

0:25:280:25:28

worry whereas the doctor has taken them off the medication. Trudy and

0:25:280:25:29

them off the medication. Trudy and Deb

0:25:290:25:29

them off the medication. Trudy and Deb are

0:25:290:25:29

them off the medication. Trudy and Deb are impressed

0:25:290:25:29

them off the medication. Trudy and Deb are impressed that

0:25:290:25:30

them off the medication. Trudy and Deb are impressed that they

0:25:300:25:30

them off the medication. Trudy and Deb are impressed that they are

0:25:300:25:31

Deb are impressed that they are still

0:25:310:25:32

Deb are impressed that they are still not

0:25:320:25:32

Deb are impressed that they are still not sure

0:25:320:25:32

Deb are impressed that they are still not sure who

0:25:320:25:32

Deb are impressed that they are still not sure who is

0:25:320:25:32

Deb are impressed that they are still not sure who is responsible

0:25:320:25:33

still not sure who is responsible for

0:25:330:25:34

still not sure who is responsible for doing

0:25:340:25:34

still not sure who is responsible for doing the

0:25:340:25:34

still not sure who is responsible for doing the basics.

0:25:340:25:35

still not sure who is responsible for doing the basics. Who

0:25:350:25:35

still not sure who is responsible for doing the basics. Who does

0:25:350:25:36

still not sure who is responsible for doing the basics. Who does the

0:25:360:25:36

for doing the basics. Who does the bedpan

0:25:360:25:36

for doing the basics. Who does the bedpan round

0:25:360:25:36

for doing the basics. Who does the bedpan round and

0:25:360:25:36

for doing the basics. Who does the bedpan round and the

0:25:360:25:37

for doing the basics. Who does the bedpan round and the basic

0:25:370:25:37

for doing the basics. Who does the bedpan round and the basic care?

0:25:370:25:39

for doing the basics. Who does the bedpan round and the basic care? It

0:25:390:25:39

bedpan round and the basic care? It is

0:25:390:25:39

bedpan round and the basic care? It is undertaken

0:25:390:25:40

bedpan round and the basic care? It is undertaken by

0:25:400:25:40

bedpan round and the basic care? It is undertaken by the

0:25:400:25:40

bedpan round and the basic care? It is undertaken by the nursing

0:25:400:25:41

bedpan round and the basic care? It is undertaken by the nursing team.

0:25:410:25:43

is undertaken by the nursing team. The

0:25:430:25:44

is undertaken by the nursing team. The nurses

0:25:440:25:44

is undertaken by the nursing team. The nurses play

0:25:440:25:44

is undertaken by the nursing team. The nurses play a

0:25:440:25:44

is undertaken by the nursing team. The nurses play a huge

0:25:440:25:46

is undertaken by the nursing team. The nurses play a huge part

0:25:460:25:46

is undertaken by the nursing team. The nurses play a huge part in

0:25:460:25:46

is undertaken by the nursing team. The nurses play a huge part in the

0:25:460:25:47

The nurses play a huge part in the basic

0:25:470:25:47

The nurses play a huge part in the basic fundamental

0:25:470:25:47

The nurses play a huge part in the basic fundamental nursing

0:25:470:25:49

The nurses play a huge part in the basic fundamental nursing skills

0:25:490:25:49

The nurses play a huge part in the basic fundamental nursing skills and

0:25:490:25:49

basic fundamental nursing skills and also

0:25:490:25:49

basic fundamental nursing skills and also the

0:25:490:25:50

basic fundamental nursing skills and also the health

0:25:500:25:50

basic fundamental nursing skills and also the health care

0:25:500:25:51

basic fundamental nursing skills and also the health care assistants

0:25:510:25:51

basic fundamental nursing skills and also the health care assistants help

0:25:510:25:51

also the health care assistants help to.

0:25:510:25:55

also the health care assistants help to. It

0:25:550:25:55

also the health care assistants help to. It was

0:25:550:25:56

also the health care assistants help to. It was lovely

0:25:560:25:56

also the health care assistants help to. It was lovely to

0:25:560:25:57

also the health care assistants help to. It was lovely to be

0:25:570:25:58

also the health care assistants help to. It was lovely to be on

0:25:580:25:58

also the health care assistants help to. It was lovely to be on the

0:25:580:25:58

to. It was lovely to be on the wards.

0:25:580:25:59

to. It was lovely to be on the wards. I

0:25:590:25:59

to. It was lovely to be on the wards. I was

0:25:590:26:00

to. It was lovely to be on the wards. I was impressed

0:26:000:26:00

to. It was lovely to be on the wards. I was impressed at

0:26:000:26:00

to. It was lovely to be on the wards. I was impressed at the

0:26:000:26:00

to. It was lovely to be on the wards. I was impressed at the skills

0:26:000:26:01

wards. I was impressed at the skills they

0:26:010:26:01

wards. I was impressed at the skills they have

0:26:010:26:02

wards. I was impressed at the skills they have that

0:26:020:26:02

wards. I was impressed at the skills they have that maybe

0:26:020:26:03

wards. I was impressed at the skills they have that maybe we

0:26:030:26:03

wards. I was impressed at the skills they have that maybe we did

0:26:030:26:04

wards. I was impressed at the skills they have that maybe we did not

0:26:040:26:04

they have that maybe we did not have.

0:26:040:26:04

they have that maybe we did not have. I

0:26:040:26:04

they have that maybe we did not have. I never

0:26:040:26:04

they have that maybe we did not have. I never actually

0:26:040:26:05

they have that maybe we did not have. I never actually saw

0:26:050:26:05

they have that maybe we did not have. I never actually saw a

0:26:050:26:06

have. I never actually saw a bedpan.

0:26:060:26:06

have. I never actually saw a bedpan. I

0:26:060:26:06

have. I never actually saw a bedpan. I did

0:26:060:26:07

have. I never actually saw a bedpan. I did not

0:26:070:26:07

have. I never actually saw a bedpan. I did not see

0:26:070:26:07

have. I never actually saw a bedpan. I did not see any

0:26:070:26:07

have. I never actually saw a bedpan. I did not see any mouth

0:26:070:26:08

bedpan. I did not see any mouth care,

0:26:080:26:09

bedpan. I did not see any mouth care, but

0:26:090:26:09

bedpan. I did not see any mouth care, but I

0:26:090:26:10

bedpan. I did not see any mouth care, but I probably

0:26:100:26:11

bedpan. I did not see any mouth care, but I probably wouldn't

0:26:110:26:12

bedpan. I did not see any mouth care, but I probably wouldn't in

0:26:120:26:12

care, but I probably wouldn't in that

0:26:120:26:12

care, but I probably wouldn't in that situation.

0:26:120:26:13

care, but I probably wouldn't in that situation. So

0:26:130:26:13

care, but I probably wouldn't in that situation. So at

0:26:130:26:13

care, but I probably wouldn't in that situation. So at the

0:26:130:26:13

care, but I probably wouldn't in that situation. So at the end

0:26:130:26:14

care, but I probably wouldn't in that situation. So at the end of

0:26:140:26:14

care, but I probably wouldn't in that situation. So at the end of the

0:26:140:26:14

that situation. So at the end of the day,

0:26:140:26:15

that situation. So at the end of the day, has

0:26:150:26:16

that situation. So at the end of the day, has Steve

0:26:160:26:16

that situation. So at the end of the day, has Steve convinced

0:26:160:26:16

that situation. So at the end of the day, has Steve convinced Trudy

0:26:160:26:16

that situation. So at the end of the day, has Steve convinced Trudy and

0:26:160:26:18

day, has Steve convinced Trudy and Deb

0:26:180:26:19

day, has Steve convinced Trudy and Deb that

0:26:190:26:19

day, has Steve convinced Trudy and Deb that nursing

0:26:190:26:19

day, has Steve convinced Trudy and Deb that nursing is

0:26:190:26:20

day, has Steve convinced Trudy and Deb that nursing is still

0:26:200:26:20

day, has Steve convinced Trudy and Deb that nursing is still as

0:26:200:26:20

day, has Steve convinced Trudy and Deb that nursing is still as good

0:26:200:26:21

day, has Steve convinced Trudy and Deb that nursing is still as good as

0:26:210:26:21

Deb that nursing is still as good as it

0:26:210:26:21

Deb that nursing is still as good as it used

0:26:210:26:21

Deb that nursing is still as good as it used to

0:26:210:26:21

Deb that nursing is still as good as it used to be?

0:26:210:26:26

Deb that nursing is still as good as it used to be? I

0:26:260:26:27

Deb that nursing is still as good as it used to be? I am

0:26:270:26:27

Deb that nursing is still as good as it used to be? I am afraid

0:26:270:26:28

Deb that nursing is still as good as it used to be? I am afraid I

0:26:280:26:29

Deb that nursing is still as good as it used to be? I am afraid I am

0:26:290:26:29

it used to be? I am afraid I am still

0:26:290:26:29

it used to be? I am afraid I am still not

0:26:290:26:29

it used to be? I am afraid I am still not entirely

0:26:290:26:29

it used to be? I am afraid I am still not entirely convinced.

0:26:290:26:33

it used to be? I am afraid I am still not entirely convinced. The

0:26:330:26:34

still not entirely convinced. The type

0:26:340:26:35

still not entirely convinced. The type of

0:26:350:26:35

still not entirely convinced. The type of nursing

0:26:350:26:35

still not entirely convinced. The type of nursing that

0:26:350:26:35

still not entirely convinced. The type of nursing that you

0:26:350:26:36

still not entirely convinced. The type of nursing that you teach

0:26:360:26:36

still not entirely convinced. The type of nursing that you teach now

0:26:360:26:37

type of nursing that you teach now is

0:26:370:26:37

type of nursing that you teach now is probably

0:26:370:26:37

type of nursing that you teach now is probably better

0:26:370:26:37

type of nursing that you teach now is probably better in

0:26:370:26:37

type of nursing that you teach now is probably better in the

0:26:370:26:38

type of nursing that you teach now is probably better in the fact

0:26:380:26:38

type of nursing that you teach now is probably better in the fact it

0:26:380:26:38

type of nursing that you teach now is probably better in the fact it is

0:26:380:26:39

is probably better in the fact it is holistic,

0:26:390:26:41

is probably better in the fact it is holistic, but

0:26:410:26:41

is probably better in the fact it is holistic, but I

0:26:410:26:42

is probably better in the fact it is holistic, but I still

0:26:420:26:43

is probably better in the fact it is holistic, but I still was

0:26:430:26:43

is probably better in the fact it is holistic, but I still was not

0:26:430:26:43

holistic, but I still was not getting

0:26:430:26:43

holistic, but I still was not getting a

0:26:430:26:44

holistic, but I still was not getting a sense

0:26:440:26:44

holistic, but I still was not getting a sense of

0:26:440:26:44

holistic, but I still was not getting a sense of nursing

0:26:440:26:44

holistic, but I still was not getting a sense of nursing care

0:26:440:26:44

holistic, but I still was not getting a sense of nursing care in

0:26:440:26:45

getting a sense of nursing care in action.

0:26:450:26:46

getting a sense of nursing care in action. And

0:26:460:26:47

getting a sense of nursing care in action. And what

0:26:470:26:48

getting a sense of nursing care in action. And what of

0:26:480:26:49

getting a sense of nursing care in action. And what of their

0:26:490:26:49

getting a sense of nursing care in action. And what of their concerns

0:26:490:26:49

action. And what of their concerns about

0:26:490:26:50

action. And what of their concerns about trained

0:26:500:26:50

action. And what of their concerns about trained health

0:26:500:26:50

action. And what of their concerns about trained health care

0:26:500:26:52

about trained health care assistants?

0:26:520:26:52

about trained health care assistants? Steve

0:26:520:26:52

about trained health care assistants? Steve points

0:26:520:26:53

about trained health care assistants? Steve points out

0:26:530:26:53

about trained health care assistants? Steve points out the

0:26:530:26:53

assistants? Steve points out the Government

0:26:530:26:53

assistants? Steve points out the Government now

0:26:530:26:53

assistants? Steve points out the Government now looks

0:26:530:26:54

assistants? Steve points out the Government now looks set

0:26:540:26:54

assistants? Steve points out the Government now looks set to

0:26:540:26:54

assistants? Steve points out the Government now looks set to do

0:26:540:26:56

Government now looks set to do something

0:26:560:26:56

Government now looks set to do something about

0:26:560:26:56

Government now looks set to do something about it.

0:26:560:26:56

Government now looks set to do something about it. There

0:26:560:26:57

Government now looks set to do something about it. There is

0:26:570:26:57

Government now looks set to do something about it. There is a

0:26:570:26:57

something about it. There is a national

0:26:570:26:57

something about it. There is a national debate

0:26:570:26:59

something about it. There is a national debate about

0:26:590:26:59

something about it. There is a national debate about the

0:26:590:27:00

something about it. There is a national debate about the health

0:27:000:27:00

national debate about the health care

0:27:000:27:00

national debate about the health care assistants.

0:27:000:27:03

national debate about the health care assistants. About

0:27:030:27:03

national debate about the health care assistants. About a

0:27:030:27:03

national debate about the health care assistants. About a minimum

0:27:030:27:04

care assistants. About a minimum standard

0:27:040:27:04

care assistants. About a minimum standard of

0:27:040:27:05

care assistants. About a minimum standard of education

0:27:050:27:06

care assistants. About a minimum standard of education for

0:27:060:27:06

care assistants. About a minimum standard of education for that

0:27:060:27:07

care assistants. About a minimum standard of education for that work

0:27:070:27:07

standard of education for that work as

0:27:070:27:07

standard of education for that work as well,

0:27:070:27:08

standard of education for that work as well, because

0:27:080:27:09

standard of education for that work as well, because it

0:27:090:27:09

standard of education for that work as well, because it is

0:27:090:27:10

standard of education for that work as well, because it is important

0:27:100:27:10

as well, because it is important that

0:27:100:27:11

as well, because it is important that they

0:27:110:27:11

as well, because it is important that they not

0:27:110:27:12

as well, because it is important that they not only

0:27:120:27:13

as well, because it is important that they not only are

0:27:130:27:13

as well, because it is important that they not only are able

0:27:130:27:13

as well, because it is important that they not only are able to

0:27:130:27:14

that they not only are able to deliver

0:27:140:27:14

that they not only are able to deliver on

0:27:140:27:14

that they not only are able to deliver on those

0:27:140:27:15

that they not only are able to deliver on those fundamentals

0:27:150:27:15

that they not only are able to deliver on those fundamentals but

0:27:150:27:15

deliver on those fundamentals but that

0:27:150:27:15

deliver on those fundamentals but that they

0:27:150:27:16

deliver on those fundamentals but that they have

0:27:160:27:16

deliver on those fundamentals but that they have a

0:27:160:27:17

deliver on those fundamentals but that they have a good

0:27:170:27:18

deliver on those fundamentals but that they have a good understanding

0:27:180:27:18

that they have a good understanding of

0:27:180:27:18

that they have a good understanding of what

0:27:180:27:18

that they have a good understanding of what they

0:27:180:27:18

that they have a good understanding of what they are

0:27:180:27:19

that they have a good understanding of what they are doing.

0:27:190:27:19

that they have a good understanding of what they are doing. Steve

0:27:190:27:21

of what they are doing. Steve explains

0:27:210:27:21

of what they are doing. Steve explains the

0:27:210:27:22

of what they are doing. Steve explains the Government

0:27:220:27:22

of what they are doing. Steve explains the Government is

0:27:220:27:23

of what they are doing. Steve explains the Government is looking

0:27:230:27:23

explains the Government is looking at

0:27:230:27:23

explains the Government is looking at making

0:27:230:27:24

explains the Government is looking at making all

0:27:240:27:24

explains the Government is looking at making all student

0:27:240:27:25

explains the Government is looking at making all student nurses

0:27:250:27:26

explains the Government is looking at making all student nurses spend

0:27:260:27:26

explains the Government is looking at making all student nurses spend a

0:27:260:27:26

at making all student nurses spend a year

0:27:260:27:27

at making all student nurses spend a year getting

0:27:270:27:27

at making all student nurses spend a year getting their

0:27:270:27:27

at making all student nurses spend a year getting their hands

0:27:270:27:28

at making all student nurses spend a year getting their hands dirty

0:27:280:27:28

at making all student nurses spend a year getting their hands dirty as

0:27:280:27:28

year getting their hands dirty as health

0:27:280:27:28

year getting their hands dirty as health care

0:27:280:27:28

year getting their hands dirty as health care assistants.

0:27:280:27:30

year getting their hands dirty as health care assistants. So

0:27:300:27:30

year getting their hands dirty as health care assistants. So do

0:27:300:27:32

year getting their hands dirty as health care assistants. So do Trudy

0:27:320:27:33

health care assistants. So do Trudy and

0:27:330:27:34

health care assistants. So do Trudy and ——

0:27:340:27:34

health care assistants. So do Trudy and —— so

0:27:340:27:35

health care assistants. So do Trudy and —— so after

0:27:350:27:35

health care assistants. So do Trudy and —— so after all

0:27:350:27:35

health care assistants. So do Trudy and —— so after all this,

0:27:350:27:36

health care assistants. So do Trudy and —— so after all this, is

0:27:360:27:36

health care assistants. So do Trudy and —— so after all this, is he

0:27:360:27:37

and —— so after all this, is he disappointed

0:27:370:27:37

and —— so after all this, is he disappointed that

0:27:370:27:38

and —— so after all this, is he disappointed that Trudy

0:27:380:27:39

and —— so after all this, is he disappointed that Trudy and

0:27:390:27:39

and —— so after all this, is he disappointed that Trudy and Deb

0:27:390:27:40

disappointed that Trudy and Deb still

0:27:400:27:40

disappointed that Trudy and Deb still have

0:27:400:27:40

disappointed that Trudy and Deb still have their

0:27:400:27:41

disappointed that Trudy and Deb still have their doubts?

0:27:410:27:41

disappointed that Trudy and Deb still have their doubts? No,

0:27:410:27:42

disappointed that Trudy and Deb still have their doubts? No, we

0:27:420:27:42

disappointed that Trudy and Deb still have their doubts? No, we were

0:27:420:27:44

still have their doubts? No, we were able

0:27:440:27:44

still have their doubts? No, we were able to

0:27:440:27:44

still have their doubts? No, we were able to demonstrate

0:27:440:27:45

still have their doubts? No, we were able to demonstrate that

0:27:450:27:45

still have their doubts? No, we were able to demonstrate that the

0:27:450:27:45

still have their doubts? No, we were able to demonstrate that the student

0:27:450:27:47

able to demonstrate that the student nurse

0:27:470:27:47

able to demonstrate that the student nurse now

0:27:470:27:47

able to demonstrate that the student nurse now is

0:27:470:27:48

able to demonstrate that the student nurse now is just

0:27:480:27:48

able to demonstrate that the student nurse now is just as

0:27:480:27:48

able to demonstrate that the student nurse now is just as compassionate

0:27:480:27:48

nurse now is just as compassionate and

0:27:480:27:48

nurse now is just as compassionate and caring

0:27:480:27:49

nurse now is just as compassionate and caring as

0:27:490:27:49

nurse now is just as compassionate and caring as before

0:27:490:27:49

nurse now is just as compassionate and caring as before it

0:27:490:27:49

nurse now is just as compassionate and caring as before it is

0:27:490:27:50

nurse now is just as compassionate and caring as before it is just

0:27:500:27:50

nurse now is just as compassionate and caring as before it is just that

0:27:500:27:50

and caring as before it is just that there

0:27:500:27:50

and caring as before it is just that there is

0:27:500:27:50

and caring as before it is just that there is a

0:27:500:27:51

and caring as before it is just that there is a whole

0:27:510:27:52

and caring as before it is just that there is a whole host

0:27:520:27:52

and caring as before it is just that there is a whole host of

0:27:520:27:53

and caring as before it is just that there is a whole host of other

0:27:530:27:53

there is a whole host of other things

0:27:530:27:54

there is a whole host of other things that

0:27:540:27:54

there is a whole host of other things that we

0:27:540:27:55

there is a whole host of other things that we require

0:27:550:27:56

there is a whole host of other things that we require of

0:27:560:27:56

there is a whole host of other things that we require of our

0:27:560:27:56

things that we require of our nurses.

0:27:560:27:56

things that we require of our nurses. There

0:27:560:27:56

things that we require of our nurses. There have

0:27:560:27:58

things that we require of our nurses. There have been

0:27:580:27:58

things that we require of our nurses. There have been a

0:27:580:27:58

things that we require of our nurses. There have been a lot

0:27:580:27:59

things that we require of our nurses. There have been a lot of

0:27:590:27:59

nurses. There have been a lot of changes

0:27:590:27:59

nurses. There have been a lot of changes in

0:27:590:27:59

nurses. There have been a lot of changes in the

0:27:590:27:59

nurses. There have been a lot of changes in the last

0:27:590:28:00

nurses. There have been a lot of changes in the last few

0:28:000:28:00

nurses. There have been a lot of changes in the last few years.

0:28:000:28:01

nurses. There have been a lot of changes in the last few years. If

0:28:010:28:01

changes in the last few years. If this

0:28:010:28:01

changes in the last few years. If this is

0:28:010:28:02

changes in the last few years. If this is what

0:28:020:28:02

changes in the last few years. If this is what is

0:28:020:28:02

changes in the last few years. If this is what is coming

0:28:020:28:02

changes in the last few years. If this is what is coming through,

0:28:020:28:04

changes in the last few years. If this is what is coming through, it

0:28:040:28:04

this is what is coming through, it is

0:28:040:28:04

this is what is coming through, it is a

0:28:040:28:05

this is what is coming through, it is a very

0:28:050:28:06

this is what is coming through, it is a very positive

0:28:060:28:06

this is what is coming through, it is a very positive thing.

0:28:060:28:06

this is what is coming through, it is a very positive thing. I

0:28:060:28:06

this is what is coming through, it is a very positive thing. I have

0:28:060:28:06

is a very positive thing. I have been

0:28:060:28:07

is a very positive thing. I have been very

0:28:070:28:09

is a very positive thing. I have been very impressed

0:28:090:28:09

is a very positive thing. I have been very impressed with

0:28:090:28:09

is a very positive thing. I have been very impressed with the

0:28:090:28:10

been very impressed with the workforce.

0:28:100:28:10

been very impressed with the workforce. Certainly

0:28:100:28:11

been very impressed with the workforce. Certainly different

0:28:110:28:11

been very impressed with the workforce. Certainly different to

0:28:110:28:12

workforce. Certainly different to us.

0:28:120:28:12

workforce. Certainly different to us. I

0:28:120:28:12

workforce. Certainly different to us. I hope

0:28:120:28:12

workforce. Certainly different to us. I hope it

0:28:120:28:12

workforce. Certainly different to us. I hope it is

0:28:120:28:13

workforce. Certainly different to us. I hope it is enough.

0:28:130:28:18

us. I hope it is enough. So

0:28:180:28:19

us. I hope it is enough. So what

0:28:190:28:19

us. I hope it is enough. So what about

0:28:190:28:19

us. I hope it is enough. So what about you?

0:28:190:28:20

us. I hope it is enough. So what about you? Drop

0:28:200:28:21

us. I hope it is enough. So what about you? Drop me

0:28:210:28:21

us. I hope it is enough. So what about you? Drop me an

0:28:210:28:22

us. I hope it is enough. So what about you? Drop me an e—mail

0:28:220:28:22

So what about you? Drop me an e—mail with

0:28:220:28:22

So what about you? Drop me an e—mail with your

0:28:220:28:22

So what about you? Drop me an e—mail with your thoughts.

0:28:220:28:22

with your thoughts. [email protected].

0:28:220:28:26

with your thoughts. [email protected]. That

0:28:260:28:26

with your thoughts. [email protected]. That is

0:28:260:28:26

with your thoughts. [email protected]. That is it

0:28:260:28:26

[email protected]. That is it for

0:28:260:28:27

[email protected]. That is it for tonight.

0:28:270:28:27

[email protected]. That is it for tonight. Join

0:28:270:28:27

[email protected]. That is it for tonight. Join me

0:28:270:28:28

[email protected]. That is it for tonight. Join me next

0:28:280:28:29

[email protected]. That is it for tonight. Join me next Monday

0:28:290:28:30

[email protected]. That is it for tonight. Join me next Monday for

0:28:300:28:30

for tonight. Join me next Monday for three

0:28:300:28:30

for tonight. Join me next Monday for three more

0:28:300:28:31

for tonight. Join me next Monday for three more surprising

0:28:310:28:32

for tonight. Join me next Monday for three more surprising stories

0:28:320:28:32

for tonight. Join me next Monday for three more surprising stories from

0:28:320:28:32

three more surprising stories from right

0:28:320:28:32

three more surprising stories from right across

0:28:320:28:32

three more surprising stories from right across the

0:28:320:28:33

three more surprising stories from right across the Midlands.

0:28:330:28:39

right across the Midlands. Maybe

0:28:390:28:39

right across the Midlands. Maybe you

0:28:390:28:39

right across the Midlands. Maybe you would

0:28:390:28:39

right across the Midlands. Maybe you would like

0:28:390:28:41

right across the Midlands. Maybe you would like to

0:28:410:28:42

right across the Midlands. Maybe you would like to say

0:28:420:28:42

right across the Midlands. Maybe you would like to say about

0:28:420:28:42

Maybe you would like to say about our

0:28:420:28:42

Maybe you would like to say about our A&E

0:28:420:28:43

Maybe you would like to say about our A&E departments.

0:28:430:28:45

Maybe you would like to say about our A&E departments. Tune

0:28:450:28:46

Maybe you would like to say about our A&E departments. Tune in

0:28:460:28:46

Maybe you would like to say about our A&E departments. Tune in now

0:28:460:28:46

Maybe you would like to say about our A&E departments. Tune in now to

0:28:460:28:46

our A&E departments. Tune in now to the

0:28:460:28:47

our A&E departments. Tune in now to the Mark

0:28:470:28:47

our A&E departments. Tune in now to the Mark Forrest

0:28:470:28:47

our A&E departments. Tune in now to the Mark Forrest Show

0:28:470:28:47

our A&E departments. Tune in now to the Mark Forrest Show on

0:28:470:28:48

our A&E departments. Tune in now to the Mark Forrest Show on your

0:28:480:28:49

our A&E departments. Tune in now to the Mark Forrest Show on your BBC

0:28:490:28:49

the Mark Forrest Show on your BBC local

0:28:490:28:50

the Mark Forrest Show on your BBC local radio

0:28:500:28:50

the Mark Forrest Show on your BBC local radio station

0:28:500:28:50

the Mark Forrest Show on your BBC local radio station to

0:28:500:28:50

the Mark Forrest Show on your BBC local radio station to find

0:28:500:28:50

the Mark Forrest Show on your BBC local radio station to find out

0:28:500:28:51

local radio station to find out more.

0:28:510:28:56

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