22/02/2016 Inside Out West Midlands

Now on BBC One, it's Inside Out West Midlands.

On this week's Inside Out, the man who saved the people

And a roof over their heads - the other Dorchester hotel that's

full every night with guests who have nowhere else to go.

Every time I lived here, I loved it here.

First though, in this quiet corner of Birmingham it's hard to believe

that guns are once again a major problem in this city.

12 years ago, tough action and help from the community cut gun crime

following the senseless driveby shooting of two teenage girls.

But now there's growing concern that criminals are turning

to a new source of supply for weapons as Peter Wilson has

I've been covering these streets as a reporter for half my lifetime.

At one stage, I kept trying to lie down.

I thought gun crime was a thing of the past, but now it's back -

And the police, they know it's back, too.

In the last three months, three people have been killed

One of the doctors physically had to put his hand in the hole

in my face to remove the shotgun shell.

This man was shot at point-blank range he asked us not

If it was an inch higher, it could have been my brain,

A lot of people say I'm lucky to be here.

I don't like to use the word luck, but I guess I am.

which changed his world for ever he found his son dying

it at this level where I can cope, Dave can cope, we are OK.

Diane's trial period has also ended so now,

she too is knowingly receiving the drug.

Today, she is getting her scan results and she feeling upbeat.

We are really looking forward to looking at the ones from a couple

of years ago before we started all this, and the latest ones.

Diane, here is your MRI scan, this is the most recent one.

than on the one a year ago. that is a bigger glow in this scan

Diane's brain has deteriorated. they had hoped for.

see the positive side. definitely on the drug and they can

Now you are, hopefully it will get better.

It is a weird disease. It does horrible things to you.

Oh, dear. Never mind, will be all right.

Yes, we are together, that is the thing.

I am really pleased we are part of it but I want it to make

I want it to give us longer. I want it to slow the disease down.

so it is a waiting game until then. will be available in December

Next tonight - one woman from Cornwall and her very

mischievous daughter, in their battle to win hearts

and minds in the understanding of Down's syndrome.

Sausages. going to say sausages.

The world of child modelling has a new star.

Natty Goleniowska from Cornwall is nine.

She has Down's syndrome, her starring role here an indication

that old attitudes and prejudices are changing.

Down's syndrome before birth. the ability of doctors to detect

A new test has been developed, much more accurate than

it is potentially a step backwards. but for some, that is not good news,

Big smile. That's lovely.

about Down's syndrome. an award-winning blog

had the condition. she was when doctors told her Natty

I had absolutely no idea what Down's syndrome really meant.

I had very outdated images that came to the fore in my mind,

I couldn't have been more wrong. away from view, institutionalised.

How did you do that? bust those myths.

The modelling came about because I had found so very much

support in seeing other children doing ordinary, everyday things.

But many parents still fear Down's syndrome.

pregnancies are terminated. birth, nine out of ten

Hayley believes that would change if parents were given a more

balanced picture when they were told their baby has the condition.

No one can predict what an unborn baby with Down's syndrome...

or medically. intellectually or physically

But the full set of information needs to be given to the parents

and that includes the possibilities for children these days with early

with Down's syndrome. wonderment of individuals

Natty has changed our lives beyond measure.

In Cornwall, this support group prepares welcome packs and a book

for parents of new babies with Down's syndrome.

Here too, there is concern. in the country where this happens.

If the diagnosis was received and parents are being made to feel

that the natural choice is to abort their child

because of the Down's syndrome diagnosis, then that is a real worry

screened out of existence. of society that will get

There is a whole, rich, diverse population of the world

that is not going to be here anymore and that would be a shame.

showed Down's syndrome. with her daughter, test results

She says she was repeatedly offered an abortion.

The immediate reaction was to book me in for a termination,

response to what my result was. and it was kind of just an automatic

that is necessary. bit and I said I don't

It is just not as bad as you think. she was given about the condition

but you get there. it is obvious that happens,

These parents' concerns about screening are being fuelled

by the new test which is expected to be offered on the NHS soon.

It is more accurate than what is used now.

Hayley fears that without the right advice and support for parents,

it could all but eradicate children with Down's syndrome.

That has prompted her to step up her fight.

She and Natty are travelling to Edinburgh where she will talk

at an important conference of student nurses.

She wants to challenge the negative messages about Down's syndrome.

Pop it in there, good girl. do you want to put it in for me?

To be given the privilege of being able to speak at this

conference, to hundreds of these students and to make a difference

right now at the beginning of their medical careers, hopefully,

will help other families that they encounter along the way.

Thanks, girls. and Natty later.

But first, I'm going to Great Ormond Street Hospital

in London to find out more about the new test.

It is called noninvasive pre-natal testing or NIPT.

If you are expecting, you can already have an ultrasound

scan and a blood test to see if there is a likelihood of Down's

syndrome but it is not very accurate.

If signs of the condition are spotted, you will be offered

another test to be sure. It is called amniocentesis.

Doctors use a needle to take some fluid from around the foetus.

It is accurate but there is a small risk of losing the baby.

NIPT involves testing the mother's blood for traces of the baby's DNA

How is it going, OK? which children with Down's syndrome

be offered on the NHS. study looking at whether NIPT should

The current test will identify about 85% of the babies with Down's

so it is more sensitive. identifies over 99%,

And that means that fewer women will end up being offered

have Down's syndrome. whether or not the baby does indeed

from our society altogether? with Down's syndrome

This isn't going to happen, there will still be people

who do not want to have any Down's syndrome screening and even those

that are identified by being at an increased chance of having

Down's syndrome, some still declined because they wouldn't do anything.

And we have shown that women with the diagnosis made safely

still feel that is what they want, they want the information

and they do not want to terminate the pregnancy.

So I think these fears are ungrounded.

But for Hayley, those fears are real.

She and Natty have arrived at the student nurses conference,

more determined than ever to press home their message.

Hayley, how are you feeling, are you all prepped?

I am prepped, I am ready to go, I think.

LAUGHTER and wiping doughnut off

Just that you are all here,

and some of you have travelled so far to come to such an event,

fills me with hope and thank you all.

Parents must be given time to process and think.

All too often, the only option given to families is an appointment to end

this perceived suffering before it begins.

A kind of early euthanasia, if you like.

please know that you are. you are not making a difference,

You are showing by shining example that all lives are precious

and worthy of respect and your words count.

The speech is going well but then Hayley is overcome by emotion

Bless you, Natty. of her own preconceptions

It is quite hard when she is in the room.

APPLAUSE wrong, before I knew you.

APPLAUSE I love my family.

It looked as if Hayley is winning some powerful allies.

She is talking to some of the most senior people here.

The health professional rules about helping the family

their own mind up. information and make

It is really positive, practical advice that I will take

into my practice and share with my fellow student midwives.

Hayley and other parents say their fight to have their voices

heard, whatever the future over the testing of Down's syndrome

and as medical advances make it easier to detect the condition

before birth, they will make sure the lives of people living

with Down's syndrome are accepted and respected.

is expected shortly. the new test on the NHS

Next tonight, John Cuthill has the story of how one takes people

to court despite loads of complaints of incomplete deliveries and faulty

Mind your head. thousands of pounds.

customers to court. a habit of taking his

Valerie Bailey from Basingstoke. and his business partner

Never oiled it, never greased it, never done anything to it.

They have been making thousands of pounds from families

to garden furniture. and it is all down

you can barbecue on. and you will never get another one

Richard and Valerie's company, Hampshire Garden Furniture,

sells high-end summerhouses and giant parasols.

With one hand, not two hands, with one.

Scores of customers have been summoned to court by Mr Wood.

It starts at around ?2,000. they never even made.

We bought the cafe in December 2009 and we opened in the spring of 2010.

Jayne Gray runs a beach cafe in Falmouth.

parasols, or jumbrollies. and ordered two large

A signature item from Hampshire Garden Furniture's collection.

printed on the fabric. and ordered her cafe logos to be

The second was not much better. and was taken away.

Has this ever been used in anger? is the jumbrolly.

No, we can't use it because there is a square top missing at the top

Right. come through the middle.

Can we try and see if we can get it up?

The other thing is, this was meant to be white.

If you notice, that has gone through the canvas.

That has gone right through. Right through, yes.

are getting wet. who are sitting here

at the Norwich Garden Show. in Cambridge found Mr Wood

and paid a ?2,000 deposit. summerhouse for her wedding day

It was made, the weather was nice, we were looking forward

on the lawn in the gazebo. friends, family were going to be out

That was going to be part of the celebrations.

Mr Wood took another ?6,000 from Marie's account and a week

It was really substandard. a gazebo arrived.

of the legs up with one hand. and my son picked one

been used before. and I think it probably had

Mr Wood agreed to replace the damaged gazebo and 24 hours

before the wedding, some workmen arrived with a different model.

Then, his excuse was, he hadn't got any octagonal shaped

ones, so would we have this round one?

half of the roof here. and then realised they had only got

bits and pieces. missing and some other

The heater, the fridge, bits and pieces were missing.

So they went away, left all the tools, things scattered

Friday morning. they would be back first thing

Bear in mind, we were getting married Friday afternoon.

No one did ever turn up. We went off and got married.

We didn't have a gazebo for the wedding and at that point,

we were thinking, we are ?8,500 out of pocket.

from the credit card company. did get their money back -

Mr Wood said to us that Marie was clearly unhappy and he offered

her a replacement. and that he had found

heard nothing since. the whole order and that he has

So, plenty of allegations of poor quality goods for loads of money.

Some people don't get any furniture and they still end up in court.

Cheryl Squibb runs a home furnishing and carpet business.

for the whole family to relax in. cash on a nice summerhouse

She was looking for something like this but the ones being offered

by Hampshire Garden Furniture came with a big discount.

I just wanted to know a little bit more about them, I was advised

a site survey would be done to confirm that I could have one.

After the show, there was bad news. to have the survey and to secure

Cheryl's grandson was taken seriously ill with meningitis.

Understandably, her priorities changed.

I cancelled the appointment on the proviso that I would re-book.

But in all honesty, my brain was all over the place,

What happened next? the news we had been given.

I received a letter from Mr Wood saying that I had signed a contract,

wanted his payment. it was on its way and he

But despite her protests, Cheryl ended up in court,

signed by Cheryl. ordered document apparently

How do you think your signature is on an order and invoice document?

my knowledge at all. but it was done without

I have done nothing wrong, I work for every penny I have got.

I built my own business over ten years and have

gone without everything. Now I am having to pay this man.

We have spoken to a number of people who told us the same story,

that they thought they were signing up to guarantee a trade show

couldn't get out of. it was a contract they

Mr Wood told us he didn't believe anyone would sign an order

by mistake and said he was obliged to take people to court

because these were bespoke items, difficult to resell.

This is our first day and this is the only one for 4,000 anywhere.

Actually, he offers this discount at every show.

Mr Wood didn't want to be interviewed for the programme

about the unhappy customers left in his wake who claimed

they were either misled about what they were signing up for,

or who had received the wrong items, damaged goods or nothing at all.

years and had good reason to do so. people to court over the last ten

We have talked to similar businesses, the same size

as Mr Wood's who say they have never taken legal action against anyone.

As for Mr Wood's customers, they say they have lost thousands

This worked out lovely, cheers! business with Hampshire

It is the injustice of it all, he's still going to these trade

shows and that is where he meets people.

Just really keep walking. buy one, keep walking.

And yes, I would probably floor him if I saw him now.

And that is it from all of us on Inside Out.

We will be back next Monday at 7.30pm.

I will see you then. Goodbye.

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