
Browse content similar to 19/06/2011. Check below for episodes and series from the same categories and more!
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Here: Can we afford to look after the region's elderly residents? | :00:22. | :00:26. | |
Care homes tell us why they can't make ends meet. And why we may not | :00:26. | :00:30. | |
see so many state of the art affordable homes like these in | :00:30. | :00:40. | |
| :00:40. | :00:40. | ||
Apology for the loss of subtitles for 2227 seconds | :00:40. | :37:48. | |
Hello and welcome to the part of the programme just for us in the | :37:48. | :37:52. | |
East. This week: The care for the elderly - big business or an | :37:52. | :37:55. | |
essential service? We discover why some homes claim | :37:55. | :38:02. | |
they cannot afford to look after old people. Care homes are | :38:02. | :38:08. | |
providing 24 hour nursing care. There is no profiteering. | :38:08. | :38:12. | |
At a bright future for this prospective tenant, but could | :38:12. | :38:20. | |
developments like these soon be a harder to come by? | :38:20. | :38:24. | |
But first, the number of older people living in the east is set to | :38:24. | :38:29. | |
rise dramatically. The high-profile problems of care whole opera -- | :38:29. | :38:33. | |
care home operator Southern Cross have focused attention on the | :38:33. | :38:37. | |
financial problems facing the sector. Crisis talks with landlords | :38:37. | :38:40. | |
and banks have saved off the collapse of the company, which has | :38:40. | :38:45. | |
four months to find a solution to its financial problems. In a | :38:45. | :38:48. | |
statement, the Department of Health, which has been involved in those | :38:48. | :38:58. | |
| :38:58. | :39:03. | ||
However, there is still a question mark over the quality of care | :39:03. | :39:07. | |
provided in Southern Cross homes. According to the Care Quality | :39:07. | :39:12. | |
Commission, of the 60 homes in our region run by the company, 22 have | :39:12. | :39:18. | |
failed to meet essential standards of quality and safety. Southern | :39:18. | :39:26. | |
Cross has stressed... But with council budgets being cut and | :39:26. | :39:30. | |
private providers saying there is no profit in the business, just who | :39:30. | :39:34. | |
will be looking after the elderly in the future? | :39:34. | :39:39. | |
There are two things that mum knows for certain. The first one is, no | :39:39. | :39:45. | |
sugar in my tea, dear, and my room is number four. And now she will | :39:45. | :39:51. | |
only know one thing, and that is so sad. This lady's bomb at Phillis | :39:51. | :39:57. | |
will be 94 next month. She has death -- dementia but feels safe | :39:57. | :40:05. | |
and secure after so many years abyss home. But it is closing. | :40:05. | :40:10. | |
Lindsey says finding another home near by which is as good is proving | :40:10. | :40:15. | |
impossible. They have all got waiting lists. We haven't been to | :40:15. | :40:19. | |
one a single home where, even if it was appropriate for mum, they could | :40:19. | :40:27. | |
take her. They are waiting - there are eight people in front. But | :40:27. | :40:34. | |
another one, there were five. company says it is closing this | :40:34. | :40:37. | |
home for several reasons - its ten- year contract with the local | :40:37. | :40:42. | |
council runs out in November, but the rooms here are small and have | :40:42. | :40:49. | |
no on suite facilities, as well. However, residents' relatives are | :40:49. | :40:53. | |
sceptical. They say one of the company's other homes being | :40:53. | :40:58. | |
recommended as an alternative has 55 rooms. Less than half of those | :40:58. | :41:02. | |
are on speed. They feel that the reasons behind this closure are | :41:02. | :41:08. | |
more financial. They say that the location is a prime site for | :41:08. | :41:12. | |
redevelopment. The building is owned by the Sanctuary group which | :41:12. | :41:16. | |
says there has been no decision about the future of the site but | :41:16. | :41:21. | |
that it will be used to benefit the community. But that does not help | :41:21. | :41:25. | |
Lyndsey. She faces a dilemma of keeping her mum close by and | :41:25. | :41:30. | |
compromising on care, or moving her to another home which would mean n | :41:30. | :41:35. | |
90 mile round trip to visit. It is along journey and it is also the | :41:35. | :41:41. | |
price of the diesel and penned -- petrol. We are pensioners. It would | :41:41. | :41:47. | |
mean once a week visiting whereas, now, if I have half-an-hour, I can | :41:47. | :41:53. | |
pop up and see mum. What you call in on your way back from shopping. | :41:53. | :41:57. | |
If more care homes disappear, this could be a reality for many others, | :41:57. | :42:03. | |
leaving residents more isolated from families. At this nursing home, | :42:03. | :42:07. | |
residents are largely unaware of the financial pressures but across | :42:07. | :42:13. | |
the region, homeowners are more read. Council cuts have meant that | :42:13. | :42:18. | |
fees paid to providers have been cut. National Insurance has gone up, | :42:18. | :42:23. | |
the minimum wage has gone up, insurance is a huge problem. You | :42:23. | :42:29. | |
can imagine how much it costs to heat and light the people we have. | :42:29. | :42:34. | |
We said but we reject the reduction, we could not live with it. There | :42:34. | :42:38. | |
will be huge problems in the care sector. They came back and said but | :42:38. | :42:44. | |
that was the way it was. This is not the only voice of concern. This | :42:44. | :42:48. | |
man heads up a national Nursing Home Association and says the days | :42:48. | :42:53. | |
of care being a money spinner have long gone. Day today, care homes | :42:53. | :42:58. | |
are providing, at �70 a night, 24 hour nursing care. There is no | :42:58. | :43:04. | |
profiteering in that. You need to ask why people have stopped | :43:04. | :43:08. | |
providing. The reason is that they cannot do it any more at the fees | :43:09. | :43:14. | |
that they want it done at. A bit is predicted that in 25 years from now, | :43:14. | :43:21. | |
the number of over 60 fires in the East will have risen by 750,000. | :43:21. | :43:30. | |
The Avon 90s will make up one in 10 of them. -- the over the 90s. | :43:30. | :43:34. | |
see it happening now and even more in the feature that people will not | :43:34. | :43:39. | |
be assessed as needing residential care because it is too expensive. | :43:39. | :43:44. | |
People will not take funding in their own homes because it will | :43:44. | :43:48. | |
ruin their businesses. The warnings are that the care home sector is | :43:48. | :43:53. | |
reaching crisis point - that, like the economy, after a period of boom | :43:53. | :43:57. | |
at the industry is now heading for bust. | :43:57. | :44:03. | |
Joining me is Baroness Angela Smith, former Labour MP for Basildon, | :44:03. | :44:06. | |
Colin Noble, a Conservative councillor who is responsible for | :44:06. | :44:12. | |
adult services for Suffolk Community Council. And from Norwich, | :44:12. | :44:19. | |
we have a Conservative MP Chloe Smith. Let me start with you. We | :44:19. | :44:25. | |
head of boom and bust there. Why has such an essential service come | :44:25. | :44:32. | |
down to a business proposition? think, first of all, it is | :44:32. | :44:37. | |
acceptable to have private provision. I don't think it is the | :44:37. | :44:40. | |
right thing for the Times for the public sector to run care homes | :44:40. | :44:46. | |
alone. It comes down to sustainable businesses. If you take Southern | :44:46. | :44:50. | |
Cross as an example, it is down to them to make sure they have a | :44:50. | :44:54. | |
sustainable business model. What happens in the meantime is that the | :44:54. | :44:59. | |
staff at those homes are absolutely dedicated to care. It is about | :44:59. | :45:02. | |
staff doing their jobs superlatively well, while the | :45:02. | :45:07. | |
business around them finds the right way forward. But we are | :45:07. | :45:11. | |
talking about very vulnerable people. What happens if private | :45:11. | :45:15. | |
homes stop taking those people that can't pay for themselves? The buck | :45:15. | :45:23. | |
stops with the council, doesn't it? A absolutely, and it always should. | :45:23. | :45:27. | |
We sat down with Hillary and her colleagues and discussed our issues | :45:27. | :45:31. | |
and why we had to cut their rates. While they made a number of | :45:31. | :45:35. | |
comments, they have not happened as yet and they are still accepting | :45:35. | :45:40. | |
people that we support. It is an ongoing thing that we have a duty | :45:40. | :45:45. | |
to get the best value for money for council tax payers. We sit down and | :45:45. | :45:50. | |
look at all the aspects. We have cut their rates by 4% but that is | :45:50. | :45:53. | |
money we can go and spend supporting other people. But what | :45:53. | :46:00. | |
is best for the old people? That is who we are talking about. You have | :46:00. | :46:05. | |
to think - the family makes a decision that somebody in their | :46:05. | :46:09. | |
family has to go into residential care. That is a big decision for | :46:09. | :46:14. | |
them. It is hard. You want the best possible care, and what is | :46:14. | :46:19. | |
happening now does not give that confidence. A lot of people have | :46:19. | :46:23. | |
taken a lot of money at a southern cross that should have been spent | :46:23. | :46:30. | |
on the people who need care. We are right to think that we need every | :46:30. | :46:35. | |
structure. We can get health and social services and social care | :46:35. | :46:38. | |
working better together for a lot more preventive care, and support | :46:38. | :46:43. | |
for people who care for families at home. The idea that a private | :46:43. | :46:48. | |
company can do what they want with their company when they are caring | :46:48. | :46:53. | |
for our all the citizens it is completely unacceptable. Country is | :46:53. | :46:57. | |
a acceptable, clearly Smith? Yes. If they were taking the wrong steps, | :46:57. | :47:02. | |
that would be an acceptable. Bat is whether Care Quality Commission | :47:02. | :47:05. | |
have to do their job very well which is to step in and do the | :47:05. | :47:15. | |
right thing. The other important thing is how we fund social care as | :47:15. | :47:20. | |
a model in the economy and the overall level. There has to be away | :47:20. | :47:26. | |
in the future, with larger numbers of old people... How do we do it? | :47:26. | :47:31. | |
we will have to accept that we will need to pay a bit more when my | :47:31. | :47:41. | |
| :47:41. | :47:41. | ||
generation gets to that age. If you look at Sandwell. They took the | :47:42. | :47:49. | |
local authority staff on the same pay and conditions, and they are | :47:49. | :47:54. | |
caring for our older people. But on the minimum wage? I don't like that | :47:54. | :48:00. | |
at all. Through social enterprise and that working with the local | :48:00. | :48:05. | |
council, we can care for our older citizens probably. But the private | :48:05. | :48:12. | |
market can work. In Suffolk, of the 2,800 people that we support, 2,300 | :48:12. | :48:18. | |
of those are in the private sector. They are in the same standard of | :48:18. | :48:22. | |
homes. You are selling off the remaining 16 council-run homes - or | :48:22. | :48:27. | |
what is driving that decision? Is it money or a belief that that | :48:27. | :48:33. | |
decision will create better care? am charged with making sure that we | :48:33. | :48:37. | |
support people in residential care and in their own homes and across a | :48:37. | :48:42. | |
range of preventative services. We spend more money in Suffolk are | :48:42. | :48:45. | |
providing a care bed in our own homes than we do when we buy | :48:45. | :48:50. | |
exactly the same standard in the private sector - and that is money | :48:50. | :48:57. | |
I am not so bending on other people or on preventative services. It is | :48:57. | :49:00. | |
right and proper for councils to look at every aspect of their | :49:00. | :49:05. | |
spending, to get the best value for money. We have run out of time but | :49:06. | :49:11. | |
thank you very much indeed, all of you. | :49:11. | :49:16. | |
From homes for the elderly to housing in general, and fears that | :49:16. | :49:20. | |
newly-built affordable homes could soon be few and far between. But | :49:20. | :49:25. | |
coalition has pledged to increase the supply of social housing, but | :49:25. | :49:29. | |
cut the budget for new affordable homes by roughly half. And figures | :49:29. | :49:32. | |
obtained by the BBC revealed that the Supporting People budget, which | :49:32. | :49:37. | |
helps vulnerable people find a home, will drop across the region this | :49:37. | :49:41. | |
year. The councils say they will do their level best to cut | :49:41. | :49:45. | |
inefficiency rather than frontline services. But figures show that in | :49:45. | :49:53. | |
Essex, the budget is down by 16%, and by 12.5% in Hertfordshire. In | :49:53. | :49:58. | |
central Bedfordshire, the budget is 11% lower, while Suffolk and | :49:58. | :50:02. | |
Southend authorities will see a 6% drop. In Norfolk and Cambridgeshire, | :50:02. | :50:11. | |
the cut is around 4%, and in Milton Keynes around 1%. Just what does | :50:11. | :50:19. | |
the future hold for affordable homes in our region? | :50:19. | :50:23. | |
These houses seem one answer to their housing drive. The in post- | :50:23. | :50:27. | |
war Britain, housing was at the forefront of government policy. A | :50:27. | :50:31. | |
decent home two we rent was a welfare ride along with free | :50:31. | :50:35. | |
education and health care. By the 1980s, many of them were being | :50:35. | :50:40. | |
bought up. In Essex, the Pattison family were given the deeds to the | :50:40. | :50:45. | |
council flat they had rented for more than 20 years. Now tenancies | :50:45. | :50:50. | |
could last as little as two years if financial service -- | :50:50. | :50:58. | |
circumstances improve. When you make a tenancy dependent on income, | :50:58. | :51:05. | |
you disincentive eyes people from going out to work to improve their | :51:05. | :51:11. | |
income because they may be at risk of losing their home. Today, one in | :51:11. | :51:16. | |
five of us live in social housing paying below market rents. But | :51:16. | :51:24. | |
there is concern some people are met -- taking advantage. We have to | :51:24. | :51:26. | |
make sure that those who are the most vulnerable are not paying | :51:26. | :51:30. | |
their taxes to support the wrong people living in social housing - | :51:30. | :51:33. | |
those who are not in need but are in a position of comfort and | :51:33. | :51:37. | |
convenience. We are making sure their housing goes to people who | :51:37. | :51:42. | |
actually need it, rather than, as has sometimes been the case, people | :51:42. | :51:47. | |
who needed it at some point but don't currently. Despite that, | :51:47. | :51:52. | |
there are 153,000 people on the waiting list in the east. This | :51:52. | :51:56. | |
woman is one of the lucky ones. She had been living in cramped | :51:56. | :52:00. | |
conditions with their six children but has recently moved into this | :52:00. | :52:06. | |
four-bedroomed house. Me and the two little ones work slipping on a | :52:06. | :52:09. | |
safer but we could not all sit together and eat - there was not | :52:09. | :52:15. | |
enough room. In these houses, there is so much room. By it it is not as | :52:15. | :52:20. | |
large families that mead and affordable home. Andrew Martin has | :52:20. | :52:23. | |
come to look round a new social housing complex just finished in | :52:23. | :52:28. | |
Norwich. He hopes that by paying less rent now, he can save up to | :52:28. | :52:32. | |
buy the property in the future. is really difficult for people to | :52:32. | :52:37. | |
get mortgages because of the deposits you have to have. This is | :52:37. | :52:42. | |
just a way of in a year or two years' time, I will be able to get | :52:42. | :52:47. | |
on the housing ladder. Board and Housing built this scheme with | :52:47. | :52:52. | |
almost �2 million of budget if -- government funding. They fear that | :52:52. | :52:59. | |
it could be a lot harder in the future. This will increase our | :52:59. | :53:03. | |
private finance borrowings. That means, in the future, we can't | :53:03. | :53:08. | |
build as many. There is only a finite amount of fear money we can | :53:08. | :53:17. | |
raise. I can see in the future, the list increasing in size. Another | :53:17. | :53:21. | |
victim of spending cuts could be supported housing. This scheme in | :53:22. | :53:26. | |
Suffolk is for people with mental health problems. The government has | :53:27. | :53:31. | |
already cut grants to provide the service by 12%. Now that money is | :53:31. | :53:35. | |
no longer ring fenced of a cash- strapped councils could see it as | :53:36. | :53:40. | |
an easy target though it is proving cost-effective. People come here | :53:40. | :53:50. | |
| :53:50. | :53:50. | ||
and start to use their service, and it could be very costly for | :53:50. | :53:55. | |
community health teams providing that visiting support if we are not | :53:55. | :53:59. | |
here any more. The impact of that would be that regular visits and | :53:59. | :54:03. | |
in-patient stays might occur. Critics say all these changes | :54:03. | :54:08. | |
together will hit the vulnerable the hardest. So, could the biggest | :54:08. | :54:12. | |
shake-up of social housing in a generation create more issues than | :54:12. | :54:19. | |
it is trying to solve? Chloe Smith, let's try and answer that question. | :54:19. | :54:23. | |
There is the coalition in danger of creating more problems than it is | :54:23. | :54:28. | |
trying to solve? Social housing and affordable housing are incredibly | :54:29. | :54:33. | |
important and no one underestimates that. The second thing to say, | :54:33. | :54:38. | |
however, is there simply is not enough money any more to do what we | :54:38. | :54:43. | |
want to do. If you raise money, you have to pay it back. The former | :54:43. | :54:46. | |
government should be ashamed of themselves for having left us in | :54:47. | :54:52. | |
such a situation. Angela Smith, you should be ashamed of yourself. | :54:52. | :54:56. | |
Their housing waiting list did grow under Labour. It did and the | :54:56. | :55:04. | |
recession led to a greater waiting list. It is very difficult to get | :55:04. | :55:07. | |
everything together but what worries me is what the minister | :55:07. | :55:12. | |
said there - the idea about having short-term tenancies. I understand | :55:12. | :55:16. | |
that if you prove you are a good tenant, we are not worried about | :55:16. | :55:20. | |
you. But to the idea that if you are a couple that marry and have | :55:20. | :55:24. | |
children and mum goes out to work while that children are at school, | :55:24. | :55:27. | |
if their income goes above a certain level they could lose their | :55:27. | :55:37. | |
| :55:37. | :55:39. | ||
home. Let's put that 0.2 Chloe Smith. Introduce this tenancy idea | :55:39. | :55:42. | |
and you do not encourage people to go out and earn money because they | :55:42. | :55:49. | |
think they will lose their homes. This is a reflection of what has to | :55:49. | :55:53. | |
happen in the private sector housing market, as well. People | :55:53. | :55:56. | |
have to live within their means, just as the country does, and with | :55:56. | :56:00. | |
that many people on the housing waiting list, we can't afford to | :56:00. | :56:06. | |
have people living in a home they may no longer need. But it is their | :56:06. | :56:10. | |
home! They do need a home. You can't suggest that because somebody | :56:10. | :56:14. | |
gets a promotion or gets another job to better themselves, they are | :56:14. | :56:24. | |
not entitled to their home. But how do you afford it? This is | :56:24. | :56:30. | |
not about cuts. It is about a different attitude to housing. Bass | :56:30. | :56:34. | |
is the key thing - getting houses built - about getting people into | :56:34. | :56:38. | |
homes. But cutting the very basic need that somebody has for their | :56:38. | :56:43. | |
home is not about money at all. It is about a different attitude to | :56:43. | :56:47. | |
housing from this government to previous governments. People have a | :56:47. | :56:53. | |
right to rent and a afford housing, but they do not deserve to be | :56:53. | :56:57. | |
chucked out of their home because they get a pay rise. Angela would | :56:57. | :57:01. | |
have to justify that to those people who pay their taxes, and | :57:01. | :57:04. | |
everyone else who pays their taxes. It is about putting scarce | :57:04. | :57:08. | |
resources where they are most needed and most people agree with | :57:08. | :57:14. | |
that. He will have to agree to disagree. Thank you are both very | :57:14. | :57:21. | |
much indeed for joining us. Don't forget, you can watch the | :57:21. | :57:29. |