13/12/2016 Victoria Derbyshire


13/12/2016

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Transcript


LineFromTo

I'm Victoria Derbyshire, welcome to the programme.

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There are no trains on any route in Southern's

:00:11.:00:18.

Rail drivers are on strike in a row over who pushes the button.

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The buttons on the doors, who should operate them? These drivers say it

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should not be them, but it has caused chaos for commuters across

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southern Britain today. We will have all the details in a moment.

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That us go about your own experiences.

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After four years of bitter fighting, Syrian government forces

:00:52.:00:54.

are on the brink of retaking Aleppo, the country's largest city.

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Some residents are warning of atrocities in the city.

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I don't believe any more in the United Nations, in the international

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community. Not satisfied with what is going on.

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We'll talk to people on the ground throughout

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The winner of the album of the year goes to... The God test that is

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Adele! Plus, Adele was the big

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winner at the BBC's She could not turn up to receive

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those are walled in person. Hello, welcome to the programme,

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we're live until 11am. Throughout the morning we'll bring

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you the latest breaking news and developing stories and,

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as always, really keen to hear Tell us your experience

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of commuting on Southern Rail. If you text, you will be charged

:01:55.:02:00.

at the standard network rate. The Government says it's prepared

:02:01.:02:07.

to consider banning strikes on the railways as thousands

:02:08.:02:18.

of passengers in the south-east of England find themselves

:02:19.:02:20.

unable to get to work. Train drivers on Southern Rail began

:02:21.:02:23.

a 48-hour strike at midnight, the latest action in

:02:24.:02:25.

the long-running dispute The Transport Secretary Chris

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Grayling says he will look at changing the law over strike

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action on the railways It is a long-running dispute that

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has forced people to change jobs and move houses because they cannot

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rely on the trains. Now the drivers are joining in,

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it is about to get much worse. There is nothing at all

:02:40.:02:46.

going from stations I am I pay ?230 a month, I have been late

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to work or home from work A lot of people are paying

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for a season ticket, It will wipe out more than 2,000

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daily services on some The unions keep saying no, they

:03:05.:03:25.

could solve this morning if they sit down, sort out a deal and call of

:03:26.:03:30.

the strikes. It is not fair on the passengers that they pursue this

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political agenda. Southern wants its drivers to take

:03:32.:03:34.

over the job of closing the doors. Currently, the on-board

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guard does it. The company says a third

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of Britain's services The unions disagree,

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saying that the guard has a much-better view of the doors

:03:42.:03:44.

than the driver and can see The Government says

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automated trains are vital The unions fear it is going to lead

:03:48.:03:54.

to getting rid of a second Whatever happens here

:03:55.:03:59.

could be repeated on other Duncan Kennedy is at Horsham

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station in West Sussex. It looks spectacularly un-busy

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there. A very deserted train station. We normally get 30,000

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people coming through here over the course of a day, 10,000 during

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rush-hour. Look at the concourse, it is deserted. It has been like that

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ever since we arrived at 5am. Something like 300,000 journeys are

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made on Southern Rail during the day, none of those are operating

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today. We spoke to the station manager at a few moments ago, he

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looks after 27 other stations, he said the rock solid strike means no

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trains are moving on Southern Rail white --. The train drivers say they

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should not open the doors because it is not safe. The idea was brought in

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in the 1980s when trains were much shorter, four carriages, a couple of

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hundred people. Now trains have ten carriages, a thousand people, and

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they should have somebody else on board to open the doors and they say

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it is not safe to continue driving the trains with that system in

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place. We have a commuter here, you are one of the thousands who cannot

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get to work, school, college. What do you make of that? It is

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ridiculous and annoying, I can't get where I need to go, I missed three

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weeks of class. Sometimes I buy a ticket and I get halfway and then

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have to go back to London Victoria to get home. Do your college note

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you are not turning up? I managed to get a lift in today, so I am waiting

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for that. It is the same tomorrow, hopefully I can get a lift. Other

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than that, it is difficult to get in. We have some of the drivers

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behind you, they say they are doing it for safety purposes. Who do you

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blame for the problems? I don't know about safety. We don't know. We are

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standing on the platform a lot of the time, they talk about driver

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surfaces -- shortages, signal issues. It is a bigger problem than

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just drivers. It is an entire mess, I don't know what the issue is. Two

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more strikes, tomorrow and Friday. There are some services running on

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Thames Link and the Gatwick Express, but they are subject to delays,

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because there might be an issue about people crossing picket lines

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at. But as far as Southern Rail are concerned, no trains, same again

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tomorrow and on Friday. Unless there is a breakthrough. These are some of

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your messages. Cassius says, it is not about buttons, it is about the

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Government trying to crush unions. Terry says, safety and care for

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passengers are paramount, Southern Rail and the Government want to shed

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jobs. Elizabeth says, what is more inconvenient, a day of disruption or

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long term compromised safety of workers and passengers? If you are a

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commuter, let me know your own views.

:07:39.:07:45.

Annita is in the BBC Newsroom with a summary

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Syrian government forces say they are close to taking full

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control of Aleppo after a four-year battle for the city.

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Rebel fighters are now trapped in a small pocket of their former

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stronghold in the east, along with thousands of civilians,

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and have come under intense bombardment.

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The UN Secretary General Ban Ki-moon has expressed alarm at reports

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of atrocities against large numbers of civilians.

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The sound of gunfire, this time in celebration,

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on the streets of Aleppo, as the news breaks that the Syrian

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We are all happy at this liberation, and we have finally seen

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For much of the past four years, this city has been divided.

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The rebels in control of the east, the government the west.

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Since September, the Syrian army, supported by its Russian

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and the Iranian allies, has battled intensely to take

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Lives have been lost, the city destroyed, people displaced.

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Now, where the fighting is over, determined to go home, some return,

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carrying the few belongings they've managed to salvage.

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But in the last rebel-held areas, many civilians are still

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As the army closed in further, it's claimed the bombardment

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The United Nations has expressed its alarm over reports

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of atrocities against a large number of civilians, including

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Victory for the regime over the rebels in Aleppo would mark

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a turning point in the war in Syria, but at what cost?

:09:31.:09:36.

A damning review by the Care Quality Commission has found that the NHS

:09:37.:09:40.

is putting lives at risk by failing to learn from the

:09:41.:09:43.

The regulator concluded there isn't a single trust in England

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investigating deaths properly, that the health service is often

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defensive about errors, and families are regularly

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The NHS has said the "whole system must do better".

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Her lust for life is helping Rhiannon and Richard

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Their first child, Kate, died in 2009, just six hours old.

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Her death was avoidable but repeated failures by the NHS to properly

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investigate what happened meant it took the family seven years

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We'll never give up on Kate, we'll never give up on her,

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and we'll never give up on trying to ensure that no other family goes

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through what we went through, no other baby suffers like Kate did

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She should be here, she should have decorated that tree with us.

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Today's report says the family's experience is far too common.

:10:45.:10:47.

No health trust in England is properly investigating deaths,

:10:48.:10:50.

according to the Care Quality Commission.

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That means lessons aren't being learned, so other people

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are dying unnecessarily, and the families of the dead

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are often ignored or dismissed by the NHS.

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I was shocked by the extent of the problem across the country.

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The consequences are first of all that we may miss

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opportunities to prevent deaths in the future or certainly

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improve care in the future, and of course at the same time

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we miss the opportunity to be open with families and carers.

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The Health Secretary is likely to force the NHS to regularly

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publish figures from numbers of preventable deaths

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when he responds to the damning report later.

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Around 3,500 Post Office workers are to go on strike for five days

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next week in a dispute over jobs, pensions and branch closures.

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The Communication Workers Union says the walkout will start next Monday

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The Post Office says it will be "business as usual" in the vast

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majority of its branches, despite the industrial action.

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An extremely rare book handwritten and illustrated by the Harry Potter

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author JK Rowling goes on sale today.

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The copy of The Tales Of Beedle The Bard is one of only seven

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produced by the writer, and is estimated to reach over

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It contains a personal inscription to her editor, Barry Cunningham,

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who famously accepted the first Harry Potter book for publication.

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What's very special about this is it was originally intended

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as a very personal and perhaps private gift to six people

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who were instrumental or important in the history of the publication

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It certainly isn't common to get a manuscript of this length,

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over 6,000 words, and it's a very special and unique item.

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Adele has dominated the BBC Music Awards for the second year in a row.

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She picked up song and album of the year, but was not there in person to

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pick up the boards. Robbie Williams did the honours. Coldplay accepted

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their prize for best British artist as they walked on stage in

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Australia. That's a summary of the latest BBC

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News, more at 9:30am. We will talk to four or five would

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be commuters, people who normally catch a train on the Southern Rail

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network and who have not been able to today because of the strike. If

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you normally use the network, let us know your views. The strike action

:13:28.:13:34.

today, tomorrow and Friday. After 10am will bring together for people

:13:35.:13:37.

whose livelihoods are being badly affected by the strike and the boss

:13:38.:13:46.

of the union Aslef. If you have personal experiences, do let me know

:13:47.:13:49.

and I can feed them into the conversation.

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If you text, you will be charged at the standard network rate.

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Let's get some sport now and join Olly Foster at the BBC Sport Centre.

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We're going to focus on football, because it's been award season,

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with a couple of prestigious honours handed out?

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You talk about who the best player in the world is, they will talk

:14:10.:14:15.

about Lionel Messi or Cristiano Ronaldo.

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For the last nine years either Lionel Messi or Cristiano Ronaldo

:14:18.:14:20.

Ronaldo's turn this year, the fourth time he's won it.

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Ronaldo helped Real Madrid win their 11th European Cup back in May,

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he then captained Portugal to their first major trophy,

:14:38.:14:39.

the European Championship, over the summer.

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48 goals in 52 matches in the calendar year.

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He got more than twice as many voting points as Messi.

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Their rivalry has almost become defined by who gets

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this gong every year, so Ronaldo was very happy,

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we going to hear from him or not? We'd like to.

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It is the dream come true again and I never thought in my mind to win

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four times the golden ball. So I'm so pleased. I'm so happy. I have to

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thank all my team-mates, the national team, Real Madrid, all the

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people, all the players who helped to win this individual award.

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He looked quite emotional there? It is a big deal for him. He won it

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three times before, but like I say getting one over on Lionel Messi is

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a big deal for Cristiano Ronaldo. What about British players? How did

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they fair? Pretty good. Two in the top ten. We had Gareth Bale sixth,

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Real Madrid and he helped Wales get into the semifinals at the European

:16:21.:16:25.

Championship. Brilliant for him this year as well, but Jamie Vardy, what

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he did for Leicester. He came eighth in the voting. His goals propelled

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them to that incredible title last season. It is a weird voting system

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and he only got ten voting points Vardy to get into the top ten.

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Cristiano Ronaldo got 700 odd, there were reports that there was one

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journalist of the 173 who voted who thought that Jamie Vardy was the

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best player in the world. One of Vardy's Leicester team-mates came

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seventh and picked up the BBC African Player of the Year yesterday

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as well. A good individual prize for him as well. Congratulations.

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Cheers, Olly. More from Olly throughout the morning.

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What's going on in Aleppo, Syria's second city?

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For four years it has been a key battleground in the Syrian civil

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war, a battle between Syrian soldiers fighting on behalf

:17:30.:17:31.

of their president, President Assad and those who oppose the way

:17:32.:17:34.

As a result, Aleppo has ended up divided roughly in half,

:17:35.:17:37.

with opposition supporters and what are called rebel fighters

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controlling the east and the Syrian government the west.

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You may possibly be immune to reports of the fighting there.

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It's been going on for a long time after all, and nothing

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Apart from more people being killed of course.

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But reports today say the battle of Aleppo is reaching its bloody

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conclusion because Syrian government forces say they're close to taking

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And there are warnings this morning of atrocities in the east.

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It is feared civilians - dads, brothers, mums,

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sisters, children - are being slaughtered

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Syrian state TV shows some people in parts of the city celebrating,

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after the army swept through more rebel districts.

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Some posts on social media tell a very different story.

:18:55.:19:01.

Residents have been posting their wills and saying goodbye

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to their families because they don't expect to survive.

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Look at this tweet from someone inside Aleppo.

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Rebel fighters are trapped in a small pocket in the east along with

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thousands of civilians. We don't know. It is impossible to say how

:19:32.:19:35.

many and they have come under bombardment from the Syrian Army

:19:36.:19:39.

backed up by Russian planes dropping bombs.

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The UN secretary general has expressed alarm at reports of

:19:44.:19:47.

atrocities against large numbers of civilians.

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This tweet is from Bana. : This was retweeted 7,700 times. That

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will not do her any good, though, will it? The White Helmets have

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tweeted this: We have not been able to verify all

:20:30.:20:39.

of the tweets we've shown. On the programme yesterday we spoke

:20:40.:21:14.

to Abdul Kafi Alhamado an English He told us about the desperate

:21:15.:21:17.

situation people were facing. The situation in Aleppo is the

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doomsday. Really it is the doomsday. It is the doomsday. Just when I'm

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coming here to the internet centre I have to take maybe 15 minutes

:21:39.:21:43.

although it is so close to my house because bombs, bombs are everywhere.

:21:44.:21:46.

People are running. They don't know where. Just running. Some people are

:21:47.:21:52.

injured in the streets. No one can dare go to help them. Some of them,

:21:53.:21:58.

some people are under the rubble. No one can help them. They just leave

:21:59.:22:06.

them until they die under the rubble. These houses are their

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graves. Bombs here are like rain. People don't know what to do. For

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me, I risked my life. I risked my life to go out because it is so

:22:20.:22:25.

dangerous. No one can move ten meters or 20 without you know having

:22:26.:22:30.

bombs close to them. People, most of them now don't have houses because

:22:31.:22:37.

all those people who moved from areas that were controlled by the

:22:38.:22:42.

regime now are in our areas. It is so dangerous and the bombs are like

:22:43.:22:46.

rain. They make very, very huge numbers of casualties and kill

:22:47.:22:52.

people. That was Abdul talking to us live

:22:53.:22:55.

yesterday. Abdul is now posting his final

:22:56.:22:56.

message on social media Don't believe anymore in the United

:22:57.:23:16.

Nations. Don't believe anymore in the international community. Don't

:23:17.:23:24.

think that they are not satisfied with what's going on. We are being

:23:25.:23:39.

killed. We are facing one of the most difficult or the most serious

:23:40.:23:47.

or the most horrible massacres that is in the new history. Russia

:23:48.:23:53.

doesn't want us to go out alive. They want us dead. Assad is the

:23:54.:23:59.

same. Exactly yesterday there were many celebrations on the other part

:24:00.:24:05.

of Aleppo. They were celebrating on our bodies. It's OK. This is life.

:24:06.:24:16.

At least we know that... We were free people. We wanted freedom.

:24:17.:24:21.

Wow, we wanted freedom. Let's speak to Caroline Anning from

:24:22.:24:35.

Save The Children. Mohamed you say you've lost contact

:24:36.:24:49.

with your friends and relatives in Aleppo. When was the last time you

:24:50.:24:54.

spoke to them? Twonchts days ago actually in the evening. That was

:24:55.:24:57.

the last time I spoke to them and they were saying do anything that

:24:58.:25:02.

you can to help us like try to go to the street or anything, just get out

:25:03.:25:12.

of there. Right. When you hear that last video message saying we don't

:25:13.:25:15.

believe in the United Nations anymore, he's right, isn't he? Yeah,

:25:16.:25:20.

I mean, that's what I actually was hearing from all my friends. They

:25:21.:25:24.

said they lost faith in humanity at all now. They don't believe that the

:25:25.:25:28.

world can see them, see what's happening there and leave them there

:25:29.:25:33.

and like just continue as if nothing is happening. Caroline, it's, I

:25:34.:25:38.

mean, there is absolutely nothing anyone can do, do you think that's

:25:39.:25:44.

fair? Well, I don't think it is fair to say that there is nothing that

:25:45.:25:48.

anybody can do. We have the ability as the international community to

:25:49.:25:51.

solve anything, I think, if people would really put their effort into

:25:52.:25:56.

it and we've failed. I mean what is true is we have utterly failed to

:25:57.:25:59.

protect civilians and children in particular in east Aleppo. Let me

:26:00.:26:03.

interrupt. Nothing is going to change now, the Syrian Government

:26:04.:26:07.

forces, if what they say is true, that they have nearly re-taken the

:26:08.:26:11.

whole of Aleppo, nothing is going to stop that from happening and

:26:12.:26:16.

therefore, nothing is going to stop more civilians potentially being

:26:17.:26:21.

killed? Well, I have to disagree and say I think that we can stop

:26:22.:26:24.

civilians being killed. We still have that opportunity. So you're

:26:25.:26:29.

right the Syrian army has taken 98% of the territory that was opposition

:26:30.:26:34.

held in east Aleppo. That seems like that's now a fact. That area is

:26:35.:26:37.

going to fall, but that doesn't mean that we can't still protect the aid

:26:38.:26:41.

workers and the civilians, the children that are still trapped in

:26:42.:26:46.

that area. Now that the military situation is at an end we see no

:26:47.:26:51.

reason why we can't now have a ceasefire and allow for the safe

:26:52.:26:55.

passage monitored by the Red Cross and the UN to allow people out of

:26:56.:26:59.

those areas, to at least save some lives to, at least make sure that

:27:00.:27:02.

those aid workers and those children are able to leave safely.

:27:03.:27:06.

But if there is to be a ceasefire, if you were President Assad, you

:27:07.:27:11.

would not agree to that until you had re-taken 100% of Aleppo which

:27:12.:27:14.

means more people will be killed in the meantime? Well, that's

:27:15.:27:18.

something, you know, Britain, the UK Parliament is meeting this morning.

:27:19.:27:22.

We sit on the UN Security Council, with the Russians who have been key

:27:23.:27:28.

allies of the Syrian Government and supported them through this. We

:27:29.:27:31.

shouldn't ever say that anything is impossible. Yes, they might want to

:27:32.:27:35.

take the rest of the territory, but does that mean we can't open up safe

:27:36.:27:39.

routes to get civilians out? I don't think so. We have seen it done in

:27:40.:27:42.

other conflicts and it can be done here. We have done it for too long

:27:43.:27:47.

that we have thrown our hands up and said Syria is impossible and Aleppo

:27:48.:27:53.

is impossible this. Is the outcome that people lie and people leave

:27:54.:27:56.

their homes. We will talk to someone who is in the west of Aleppo who is

:27:57.:28:01.

working there for the international committee of the Red Cross. I hope

:28:02.:28:05.

you can hear us OK. Clearly, being in the west is very different from

:28:06.:28:09.

being in the east, the west is run by President Assad and his

:28:10.:28:13.

Government effectively. But what are you hearing from those who are

:28:14.:28:17.

trapped in the east as Syrian soldiers try to re-take what is

:28:18.:28:22.

still held by rebel fighters and opposition activists?

:28:23.:28:34.

From the people who fled from the eastern side to the western side

:28:35.:28:42.

right now are in collective service under the control of the local

:28:43.:28:48.

authorities. There is stories of immense human suffering. The stories

:28:49.:28:54.

that are unbelievable. Stories of really a deep, deep suffering on the

:28:55.:29:01.

individual, of the difficult choices those people have to make every day.

:29:02.:29:08.

Very, very tragic humanitarian situation in the places from where

:29:09.:29:13.

they have to flee or where they currently are. This is our main

:29:14.:29:20.

concern for the time being. The fate of the civilians, whatever they

:29:21.:29:25.

choose to do, whether they stay or they decide to flee, they must be

:29:26.:29:32.

protected and it is in the interests of the fighting sites to protect

:29:33.:29:37.

them. To protect them and let the humanitarian organisations such as

:29:38.:29:41.

the Red Crescent to reach them with their humanitarian aid. Are you

:29:42.:29:49.

getting reports from people in the east about civilians being

:29:50.:29:56.

slaughtered on the streets? We are hearing a lot of reports and social

:29:57.:30:03.

media and the TV programmes are full of the different accounts and stuff.

:30:04.:30:07.

I mean honestly, right now it is very difficult to know what is true

:30:08.:30:14.

what is not true. For us, the main concern is to reach those people and

:30:15.:30:23.

we are offering or service because this is our mandate there, is what

:30:24.:30:27.

we have been doing for over 150 years. We are offering those

:30:28.:30:32.

services to the fighting sides to implement any provision of their

:30:33.:30:36.

mutual agreements for the sake of the civilians that will allow

:30:37.:30:43.

civilians to get humanitarian aid or allow them to be evacuated in safety

:30:44.:30:51.

and we are ready. There must be agreement between the sides.

:30:52.:30:56.

This message from Tony says there is not enough independent reporting

:30:57.:31:06.

from Aleppo, we don't actually know what is going on. For one thing

:31:07.:31:12.

Aleppo has been under siege since the summer Thomason is the start of

:31:13.:31:18.

July, so no international aid agencies have been able to go in,

:31:19.:31:23.

and no journalists are there either. But we have trusted partners there,

:31:24.:31:29.

hundreds of aid workers, people we have worked with for a number of

:31:30.:31:35.

years, and while I can't go into the city, we speak to them every day, we

:31:36.:31:39.

have monitoring mechanisms, and what we do know is that indiscriminate

:31:40.:31:45.

bombing is happening on civilian areas, hospitals and schools have

:31:46.:31:49.

been hit, hundreds of children have been killed, and there is almost no

:31:50.:31:53.

food left. Those are things we can guarantee. We cannot consider every

:31:54.:31:59.

incident or story to be verified, but we know there is immense human

:32:00.:32:02.

suffering, and there has been for months. What do you want the

:32:03.:32:10.

international community to do? It is not an issue of whether we can or

:32:11.:32:14.

can't do something. We have always been able to do something. What has

:32:15.:32:19.

been missing is the lack of political will. Our policymakers

:32:20.:32:22.

have been scapegoating random issues and facts on the ground to make

:32:23.:32:30.

excuses for their in action. We can ensure the safety of civilians if we

:32:31.:32:35.

have the political will to do so. We can ensure a ceasefire if we have

:32:36.:32:38.

the political will to do so. I appeal to everyone watching, we have

:32:39.:32:43.

seen horrible footage, up from Aleppo, we have heard appeals from

:32:44.:32:48.

the residents, and I appeal to everybody watching this to get in

:32:49.:32:50.

touch with your elected officials, to let them know that they must take

:32:51.:32:56.

action, they must call for action by the Government, by the UK Government

:32:57.:33:03.

or other governments. To take action to ensure civilian protection in

:33:04.:33:09.

Aleppo and in Syria as a whole. When you say, get in touch with your

:33:10.:33:12.

elected representatives in Britain to ask them to take action, what is

:33:13.:33:17.

the action you want them to take? In East Aleppo we see massacres of

:33:18.:33:21.

people on the ground, heavy bombardment. We need to ensure

:33:22.:33:27.

safety of civilians, safe passage. In particle terms, that is the

:33:28.:33:34.

international community saying to God Amir Putin and Bashar al-Assad,

:33:35.:33:40.

and various other fighters who have joined, pause for a moment, you have

:33:41.:33:45.

nearly taken Aleppo, but just let the civilians out? They are not

:33:46.:33:51.

going to do that. Even more, stop the bombardment. When we say let the

:33:52.:33:57.

civilians out and keep bombing, the issue is the bombing as well. We

:33:58.:34:03.

need to find a solution for Syria. While policymakers have said they

:34:04.:34:08.

want a political solution, what progress have we seen on this track?

:34:09.:34:13.

We have let Assad and Russia bomb Syria for the last five plus years,

:34:14.:34:18.

and we have not done anything about it. We need to protect the Lee

:34:19.:34:22.

Evans, whether that means allowing those who want to get out safe

:34:23.:34:26.

passage, and also to stop the bombs that are coming from the air. Thank

:34:27.:34:32.

you very much. What drives

:34:33.:34:51.

men and women to join We speak to a man in Germany

:34:52.:34:54.

who went to live with them in Syria And after 10am, the second largest

:34:55.:34:59.

home care provider in the UK, tell us they can't afford to operate

:35:00.:35:11.

on the money they're being paid. Annita is in the BBC Newsroom

:35:12.:35:19.

with a summary of the news. The Government says it's prepared

:35:20.:35:24.

to consider banning strikes on the railways as thousands

:35:25.:35:26.

of passengers in the south-east of England find themselves

:35:27.:35:29.

unable to get to work. Drivers from the Aslef union began

:35:30.:35:32.

a 48-hour walkout at midnight, with a further 24-hour strike

:35:33.:35:38.

set for Friday. There will be no trains on any route

:35:39.:35:41.

and people are warned not to travel. Passengers have already suffered

:35:42.:35:53.

months of disruption in the dispute over the role of conductors.

:35:54.:35:56.

Syrian government forces say they are close to taking full

:35:57.:35:59.

control of Aleppo after a four-year battle for the city.

:36:00.:36:01.

Rebel fighters are now trapped in a small pocket of their former

:36:02.:36:04.

stronghold in the east, along with thousands of civilians,

:36:05.:36:06.

and have come under intense bombardment.

:36:07.:36:08.

The UN Secretary General Ban Ki-moon has expressed alarm at reports

:36:09.:36:10.

of atrocities against large numbers of civilians.

:36:11.:36:13.

A damning review by the Care Quality Commission has found that the NHS

:36:14.:36:16.

is putting lives at risk by failing to learn from the

:36:17.:36:19.

The regulator concluded there isn't a single trust in England

:36:20.:36:22.

investigating deaths properly, that the health service is often

:36:23.:36:26.

defensive about errors, and families are regularly

:36:27.:36:29.

The NHS has said the "whole system must do better".

:36:30.:36:36.

Around 3,500 Post Office workers are to go on strike

:36:37.:36:39.

for five days next week, in a dispute over jobs,

:36:40.:36:41.

The Communication Workers Union says the walkout at the larger

:36:42.:36:46.

Crown Post Offices will start next Monday and include Christmas Eve.

:36:47.:36:50.

The Post Office says it will be "business as usual" in the vast

:36:51.:36:53.

Adele has dominated the BBC Music Awards

:36:54.:36:58.

She picked up Song Of The Year for Hello and Album Of The Year for 25.

:36:59.:37:05.

She wasn't there in person to receive the awards,

:37:06.:37:07.

leaving Robbie Williams to do the honours.

:37:08.:37:09.

Coldplay were another absent winner, accepting their prize

:37:10.:37:11.

for Best British Artist as they walked

:37:12.:37:14.

That's a summary of the latest BBC News, more at 10am.

:37:15.:37:26.

Messages about the Southern Rail strike. Ian says, I agree with the

:37:27.:37:33.

unions are. I think they are right, if something goes wrong, how can one

:37:34.:37:40.

person, the driver, react when he is supposed to drive the train? Guards

:37:41.:37:46.

and conductors perform a valuable and much appreciated service. I

:37:47.:37:49.

would pay more to know I am safe. Southern Rail say that there would

:37:50.:37:54.

not just be only the driver on the train, there would be another member

:37:55.:37:59.

of staff. Samuel says, I am a Southern Rail user, I have never

:38:00.:38:03.

been so does outside with any service in my life. There is no such

:38:04.:38:06.

thing as compromise anymore. Here are the sport headlines

:38:07.:38:08.

now with Olly Foster. Cristiano Ronaldo has won the Ballon

:38:09.:38:18.

d'Or, but the world's Mike Best footballer. He finished a shred of

:38:19.:38:24.

Lionel Messi. He won the European cup with Real Madrid and the

:38:25.:38:26.

European Championships Portugal. Arabs bail and Jamie Vardy came

:38:27.:38:30.

sixth and eighth. Walter Swinburn has died at 55, he

:38:31.:38:35.

won the Derby three times. His most famous victory was on-board Shergar

:38:36.:38:39.

in 1981. History will be made in the Ashes

:38:40.:38:43.

Series next year, the match in Adelaide will be the first day night

:38:44.:38:46.

Test match between England and Australia.

:38:47.:38:47.

I am back after 10am. Sorry, I was going to move over

:38:48.:39:01.

there, then I thought, I am going to stay right where I am! I have the

:39:02.:39:06.

latest inflation figures, it has risen 18 at it. The dish prices

:39:07.:39:13.

index shows it rose by 1.2% in the year to November, compared with a

:39:14.:39:15.

0.9% rise in the year to October. Hundreds of thousands of rail

:39:16.:39:18.

passengers are dealing with travel chaos this morning after a walkout

:39:19.:39:20.

by Southern Rail train drivers. There will be no

:39:21.:39:23.

trains on any route. It all started in a row over

:39:24.:39:28.

who would push the button to activate the train doors,

:39:29.:39:31.

drivers or conductors. # I asked the unions,

:39:32.:39:39.

when will it end? So not really looking forward

:39:40.:39:54.

to probably having to stand Can't get a seat in most

:39:55.:40:31.

trains on normal days, and then when there is a strike,

:40:32.:40:38.

it's just doubly disrupted. And right now I've left a bit later,

:40:39.:40:39.

I'm not sure when I'm I've heard that people are just

:40:40.:40:45.

giving up and driving to Brighton. # I asked the Government,

:40:46.:40:47.

when will it end? I'm just fed up to

:40:48.:40:51.

the back teeth of this. Week after week, and the same

:40:52.:41:18.

thing all the time. It's extremely tiring

:41:19.:41:21.

and inconvenient and I have no idea what time I'll get

:41:22.:41:23.

home this evening. # Clowns to the left of me,

:41:24.:42:00.

jokers to the right. The past couple of weeks I've been

:42:01.:42:09.

coming home 40 minutes later, Maybe they'll run,

:42:10.:42:12.

maybe they won't run. Maybe I'll get to see my kids

:42:13.:42:15.

before they go to bed And that's all down to people

:42:16.:42:18.

who are, at best, incompetent. Regular Southern Rail

:42:19.:42:24.

commuters say they're constantly met with delays,

:42:25.:42:26.

cancellations and Some say they fear losing their jobs

:42:27.:42:28.

because they're constantly late, businesses say it's

:42:29.:42:32.

affecting their trade. Some have given up their jobs

:42:33.:42:43.

because they cannot cope with the commute anymore.

:42:44.:42:45.

We can speak now to some fairly frustrated commuters.

:42:46.:42:48.

Peter Izzard commutes up to London five times a week and spends over

:42:49.:42:51.

Emma Green from Littlehampton has quit her job because the commute to

:42:52.:42:57.

Matt Steel says he gave up his job in London to work locally in Horsham

:42:58.:43:02.

in West Sussex because the commute had become so bad.

:43:03.:43:04.

Lee Lockwood says his work are not happy, he's worried about his boss.

:43:05.:43:08.

I pay over ?4000 per year. What do you think about what is going on? It

:43:09.:43:20.

is an absolute debacle. It is a war of attrition between the unions and

:43:21.:43:25.

the train companies. The service is deteriorating each day. Total and

:43:26.:43:31.

utter uncertainty. When you leave work in the evening, you have got

:43:32.:43:37.

absolutely no idea how atrocious your journey will be, how long it

:43:38.:43:42.

will take, and whether you will get home at all. It is awful. Emma, you

:43:43.:43:47.

have quit your job because the commute to London from Littlehampton

:43:48.:43:50.

lost too much. That is a massive decision to make. Give us an insight

:43:51.:43:58.

into why you were so hacked off. I had started a new job in June.

:43:59.:44:03.

Having previously committed, I thought it would be fine, there

:44:04.:44:07.

would be no problems, but very quickly come up within a week, I was

:44:08.:44:12.

having journeys home of anything up to four and a half hours, and it

:44:13.:44:18.

should take an hour and a half. I could not bear it, I was talking to

:44:19.:44:22.

my son on the train because I could not put him to bed, and crying. Cool

:44:23.:44:27.

because I was letting him down and my family down, and I had enough.

:44:28.:44:33.

Have you been able to get other work? Yes, I now commute to

:44:34.:44:39.

Portsmouth, and our's Drive, so I don't have to step foot on a

:44:40.:44:43.

Southern Rail trainer. Tell us what you did as a result of these

:44:44.:44:49.

journeys. Very similar to Emma. I had previously committed to London.

:44:50.:44:54.

I noticed from the beginning of the year that things were getting worse.

:44:55.:44:58.

That is even before the strikes started. I made the decision that I

:44:59.:45:04.

was no longer going to carry on in the job I was doing and find a job

:45:05.:45:09.

closer to home, because I was not seeing my family, it was incredibly

:45:10.:45:13.

stressful, because you did not know what kind of day you were going to

:45:14.:45:16.

have, often the journeys home were worse than the journeys up, so you

:45:17.:45:20.

ended up not seeing your children and getting home in time, you could

:45:21.:45:24.

not make arrangements with friends, because used to -- you did not know

:45:25.:45:30.

when you are going to be back. I was glad I changed jobs.

:45:31.:45:36.

Lee what about your situation? It is horrific. When it is strike day it

:45:37.:45:43.

is running better for myself. The service is abysmal. You don't know

:45:44.:45:47.

what's happening from one day to the next. It is getting steadily worse.

:45:48.:45:53.

It is chaos, a commute to work should be not too bad, it is the

:45:54.:45:59.

worst part of my day and that includes my eight hour day. I'm

:46:00.:46:03.

lucky if I get home half an hour late. My partner is fed-up of me

:46:04.:46:11.

being miserable. I'm fed-up of it. I pay ?55.20 a week, the reason I

:46:12.:46:15.

don't pay for monthly or yearly tickets, I don't know where I stand

:46:16.:46:19.

one day to the next. Touf judge it by week. I want to ask all of you

:46:20.:46:26.

where you stand on the issue of driver-only trains. Should the

:46:27.:46:30.

driver be the one that closes the doors as opposed a to a conductor.

:46:31.:46:41.

Now Southern say it wouldn't just be a driver, but there would be another

:46:42.:46:45.

member of staff on the train, do you care? Would it be safer? What do you

:46:46.:46:52.

say Peter? Part of the Southern Network is run by Thameslink and

:46:53.:46:58.

Thameslink are driver-only trains. So no one complains about that. It

:46:59.:47:02.

is part of the same franchise. My view is, look, it is as deemed as

:47:03.:47:07.

safe and Southern are saying allegedly there will be another

:47:08.:47:11.

member of the train crew on the train. So I think the issue here is

:47:12.:47:18.

one of job preservation in my opinion. What do you say, Emma? The

:47:19.:47:24.

thing is, you've got so many people affected by this. It really actually

:47:25.:47:31.

doesn't matter now. They need to get around a table and talk about it and

:47:32.:47:34.

put something in place which is going to improve our lives.

:47:35.:47:40.

Lee, what about yourself? No, guards should be on the train. It is safer

:47:41.:47:44.

for many people, you know, it is reassuring to see people on the

:47:45.:47:48.

train like guards just keeping an eye on yourself. You only saw what

:47:49.:47:52.

happened at Forest Hill, a guy running amok with a knife, whether

:47:53.:47:57.

there was a guard, if the driver is in his cab, he doesn't know what's

:47:58.:48:02.

going on inside the carriage, there could be someone taking badly ill,

:48:03.:48:05.

there could be someone with bad inat any time. I have seen a woman try

:48:06.:48:09.

and get a bike off a train, the train doors have shut on the bike,

:48:10.:48:13.

it is crushing the bike, the driver is still trying to slam the door

:48:14.:48:17.

shut not even seeing what is going on, it took three of us to open the

:48:18.:48:22.

doors it get the bike through the doors, the bike was crushed, but the

:48:23.:48:27.

driver didn't care. I heard the boss of the company on the radio this

:48:28.:48:31.

morning saying it wouldn't just be the driver on that train. There

:48:32.:48:35.

would be another member of staff to do, to help with the squashed bike

:48:36.:48:45.

in the doors for example? You You need to see it to believe it. The

:48:46.:48:49.

guards are going to strike for a reason. They don't want to do it.

:48:50.:48:53.

The commuters is on the side, you know. Matt, where are you, the boss

:48:54.:49:01.

said there will be no job losses? I would prefer a guard being

:49:02.:49:05.

responsible for closing the doors. I think that sort of this reliance on

:49:06.:49:10.

the CCTV camera that has a view up the side of the train, I appreciate

:49:11.:49:15.

on the Thameslink trains wruf got long, straight platforms that maybe

:49:16.:49:20.

that would work, the platforms are curved, you can't get a proper view

:49:21.:49:23.

down the back of the train unless you have a member of staff who steps

:49:24.:49:27.

off the train and looks up and down it and gets back on and closes the

:49:28.:49:32.

door when they know it is safe. You can't do that with a CCTV camera. Do

:49:33.:49:38.

you back the strike then? I think I would. Having been a commuter for

:49:39.:49:42.

quite a while on Southern, this is not just about the doors. This is

:49:43.:49:48.

the fact that Southern sort of, you know, lost the confidence of their

:49:49.:49:52.

staff years ago. You would hear the guards talking on the train about

:49:53.:49:55.

little things happening to their shifts, to the way that they are

:49:56.:49:59.

working and they were getting more and more fed-up and the door thing

:50:00.:50:02.

was just a catalyst for the fact that the management and the unions

:50:03.:50:07.

stopped talking a long time ago and entered a trench warfare. Yes yes or

:50:08.:50:11.

no from all four of you if you wouldn't mind. The Transport

:50:12.:50:16.

Secretary says he wouldn't rule out banning strikes on railways. Peter,

:50:17.:50:19.

would you support that, yes or no? Yes. Emma? No. Matt? No. Lee? No.

:50:20.:50:33.

Are you sure? Well... You know, I just want it to end. Chris Grayling,

:50:34.:50:37.

he hasn't got a clue what's going on. If he did see and it is plain to

:50:38.:50:41.

see for everyone this service abysmal. It has got to end. It has

:50:42.:50:46.

to. You know, it is no good. It is people's lives, you know, are being

:50:47.:50:50.

ruined here and it is just not right. It is just not right. Thank

:50:51.:50:57.

you very much. Your frustration is coming through

:50:58.:51:04.

loud and clear. Sandra says, "Southern Trains

:51:05.:51:08.

management should be sacked. They handled the dispute badly causing 21

:51:09.:51:14.

days strikes. The drivers and the guards aren't striking for more

:51:15.:51:18.

money, but for safety. They lose their pay when they strike. The

:51:19.:51:22.

public are treated disgracefully." Coming up, Adele dominates

:51:23.:51:26.

the BBC Music Awards We'll have the latest

:51:27.:51:28.

on all the winners and losers. Breaking news on the

:51:29.:51:36.

rate of inflation. Our Economics Editor,

:51:37.:51:38.

Kamal Ahmed, is here. What is inflation? Higher prices.

:51:39.:51:43.

OK. What are the figures today? Well, they show a significant

:51:44.:51:47.

increase. We've been warned for a number of months since the

:51:48.:51:50.

referendum to leave the European Union that prices would be or might

:51:51.:51:56.

be going up, that's because the fall in sterling, we import a lot of food

:51:57.:52:02.

and a lot of fuel, if we have a weaker currency prices will be going

:52:03.:52:05.

up. Today, we have seen the first real evidence of that. The inflation

:52:06.:52:11.

number has gone up from 0.9% to 1.2%. So quite a big increase, but

:52:12.:52:16.

of course, that is still quite a small number, but if prices are

:52:17.:52:21.

higher, the pound in people's pocket doesn't go as far and clothing

:52:22.:52:26.

prices have increased. The price of fuel has increased and interestingly

:52:27.:52:31.

a lot of the gadgets that buy have increased. A lot of the computer

:52:32.:52:34.

firms have put up the prices of phones and of iPads and of tablets.

:52:35.:52:41.

But the big issue will be for next year people will be seeing these

:52:42.:52:46.

higher prices feeding through into the economy at the same time as

:52:47.:52:51.

their real n the actual amount they're earning is flat and that

:52:52.:52:54.

becomes the big issue that people's incomes are not keeping up with the

:52:55.:52:58.

price increases and that goes to this whole big debate about the just

:52:59.:53:02.

managing families, finding it tougher and tougher to make the

:53:03.:53:05.

household finances work. Thank you very much.

:53:06.:53:16.

The second largest home care provider group says had to to pull

:53:17.:53:24.

out of contracts with councils because they can't afford to operate

:53:25.:53:27.

on the money they are being paid. They provide care at home to 10,000

:53:28.:53:31.

elderly people. Alan Long is the Chief Executive of the group.

:53:32.:53:37.

The UK home care association says companies like yours should get

:53:38.:53:43.

?16.70 per hour to allow you to provide decent care for people in

:53:44.:53:46.

their own homes as well as paying your staff a legal wage. What is the

:53:47.:53:51.

lowest amount per hour that you have been offered? Under ?13 an hour. I

:53:52.:54:01.

think, you know, just to say ?16.70 is the minimum and based on somebody

:54:02.:54:06.

earning the minimum Living Wage and I believe actually that home care

:54:07.:54:09.

now, the skills required to deliver the kind of service that elderly

:54:10.:54:14.

people need to stay safe in their own home, it is not a minimum wage

:54:15.:54:19.

job. So the comparison you gave is right. The minimum is ?16.70, but

:54:20.:54:25.

actually there are councils asking for providers to deliver the service

:54:26.:54:29.

for under ?13 in the UK at the moment. What do you think of that?

:54:30.:54:37.

Well, I appreciate councils have had massive cuts it their budgets and

:54:38.:54:42.

that of course, social care is the biggest single spend that councils

:54:43.:54:45.

have, but it can't be right even with that situation that councils

:54:46.:54:49.

are effectively asking providers to, I think, breach Living Wage, minimum

:54:50.:54:54.

wage regulations because certainly based on our calculations you can't

:54:55.:54:57.

deliver that service legally at those really low rates. Well, you

:54:58.:55:02.

could, if you took less in profit, I assume? Well, we don't make any

:55:03.:55:08.

profit at all and we're not alone in that as a provider. You must make

:55:09.:55:13.

some profit. No, we don't. So you run this company and you absolutely

:55:14.:55:19.

break even, you don't make a penny more? No, we're in a fortunate

:55:20.:55:28.

position unlike many care providers, we deliver other services such as

:55:29.:55:31.

housing services. Now, at the moment, we have been open and frank

:55:32.:55:36.

about that, our housing services are effectively subsidising our care

:55:37.:55:38.

services which is why we have been able to keep, you know, services

:55:39.:55:42.

going as long as we have with many councils. If it wasn't for our

:55:43.:55:49.

housing based services and on our care services, you can see we have

:55:50.:55:53.

lost as many providers, a significant amount of money and

:55:54.:55:57.

we've done that because we believe that in the long-term there has to

:55:58.:56:02.

be a solution found to deliver a decent service to elderly people in

:56:03.:56:06.

this country. OK, so how many more contracts are you going to pull out

:56:07.:56:14.

of? Well, I hope none. Obviously recently the Living Wage change for

:56:15.:56:18.

next year has been announced. Living Wage is going up again next year and

:56:19.:56:23.

there is various other cost increases. We don't want to pull out

:56:24.:56:26.

of any contracts because the effect on that for our staff is significant

:56:27.:56:30.

and of course the effect on that for service users is significant. You've

:56:31.:56:35.

already pulled out of three local authority contracts? Yes, but based

:56:36.:56:41.

on what happened in April last year, again we have long discussions with

:56:42.:56:44.

councils as you can imagine, we don't just pull out of contracts

:56:45.:56:49.

overnight. Up to last year we never pulled out of any, when you are

:56:50.:56:53.

being asked to deliver a service at rates which are ?4 below the minimum

:56:54.:56:58.

that's been identified for care, I think, it is the responsible to do.

:56:59.:57:04.

Because if providers do continue to accept these kind of contracts at

:57:05.:57:08.

frankly ridiculous rates, nothing will change.

:57:09.:57:18.

So as I understand it, you have got 90 contracts with councils and

:57:19.:57:23.

commissioning groups. How many of the 90 are offering you below the

:57:24.:57:28.

minimum deemed right by the UK home care association? Increasingly few

:57:29.:57:34.

now. So because we have been much more, you notion we have been much

:57:35.:57:37.

more selective and many of the councils that we work with have, you

:57:38.:57:45.

know, are paying more than the ?16.70. I think the really smart

:57:46.:57:50.

councils are ones who have recognised that, you know, you're

:57:51.:57:53.

asking me questions about the hourly rate at the moment. The real cost is

:57:54.:57:58.

not so much the hourly rate, it is whether the quality of care that's

:57:59.:58:05.

provided by the provider can lead to the recipient actually recovering

:58:06.:58:08.

their independence so they don't get admitted into residential care or

:58:09.:58:12.

into hospitals before they need to be and as well as being a much more

:58:13.:58:16.

expensive setting in residential care and in hospitals, for most

:58:17.:58:19.

people, it is where they don't want to be.

:58:20.:58:23.

Alan Long the Chief Executive of the Mears Group. Latest news and sport

:58:24.:58:26.

before the weather. A big meteor shower coming. Never

:58:27.:58:35.

seen one. Is tonight the night? Not for you, Victoria. Disappointing,

:58:36.:58:46.

no. It is a Geminid meteor shower. It peaks at 2am. It is favoured to

:58:47.:58:51.

see it from the Northern Hemisphere, but you will be able to see it from

:58:52.:58:55.

the Southern Hemisphere as well. You need clear skies to see it at its

:58:56.:58:58.

best and the best viewing areas are Northern Scotland and Wales. But the

:58:59.:59:02.

other thing is tonight, the moon size we've got a super moon, it is

:59:03.:59:09.

99.8% full. It is a big, bright moon which may impact how much of the

:59:10.:59:13.

meteors that you actually see. But having said that, those particular

:59:14.:59:18.

meteors are very bright. So there is a good chance you will. If you don't

:59:19.:59:22.

see them tonight, look out for the next couple of nights. If you are

:59:23.:59:25.

looking for them, they come in spurts. So you will see a blast of

:59:26.:59:28.

them and then there will be a lull and then you may see another blast

:59:29.:59:32.

of them. They sound amazing. I would love to see them. I have never seen

:59:33.:59:37.

one either. Well, get home to Northern Scotland then! What are you

:59:38.:59:39.

saying? Thank you very much, Victoria, on

:59:40.:59:45.

that note! We have got a dull, damp and murky start and really that's

:59:46.:59:48.

the way it is going to continue. We have had clear skies across the far

:59:49.:59:51.

north of Scotland. So here we have got sunshine. It was also a cold

:59:52.:59:55.

start with frost. But as you can see from the yellow plume across the

:59:56.:59:59.

chart, it is going to be a mild day. For the next few days, it will be

:00:00.:00:03.

mild. It is as we head into the weekend we start to see things cool

:00:04.:00:05.

down with night-time frosts. when you are going to be back. I was

:00:06.:00:10.

glad I changed jobs. Through the afternoon we should see

:00:11.:00:17.

some brighter breaks, and we will hang onto them across northern

:00:18.:00:22.

Scotland. For Northern Ireland, a fine afternoon, pleasant for this

:00:23.:00:28.

stage of December. As we come further south, we have the rain

:00:29.:00:31.

moving north, through the Southern uplands, the central lowlands and

:00:32.:00:37.

the Highlands. Move south again, a lot of cloud across northern

:00:38.:00:41.

England. Some spots of rain, nothing too heavy. Across the Midlands, into

:00:42.:00:46.

East Anglia, Essex Kent, Southern counties, a lot of cloud. One or two

:00:47.:00:53.

brighter breaks, but they will be the exception, and that extends into

:00:54.:00:58.

south-west England. That is a high temperature in Plymouth. A lot of

:00:59.:01:05.

cloud around for Wales. The rain moves north as we go through the

:01:06.:01:09.

course of the night, hence a better chance of seeing the media shower in

:01:10.:01:15.

North Wales and North Scotland. Under the weather front introduces

:01:16.:01:19.

heavier rain and strengthening winds. As we go through tomorrow, it

:01:20.:01:23.

is not moving particularly quickly and it is bumping into a ridge of

:01:24.:01:27.

high pressure, so the progress will be slow. I had of the rain, a lot of

:01:28.:01:32.

dry weather, sunshine, and a bit more cloud along the east coast.

:01:33.:01:37.

Behind it, things improve, it will dry out and brighten up. For western

:01:38.:01:42.

Scotland and Northern Ireland we could see quite a lot of rain. The

:01:43.:01:48.

temperatures are above average for December. For Thursday, the weather

:01:49.:01:53.

front tries to get into that area of high pressure, but it loses the

:01:54.:01:58.

battle and comes in as a band of cloud, some patchy rain. Later,

:01:59.:02:04.

another one comes from the West, introducing more wet and windy

:02:05.:02:08.

weather. The temperatures coming down a bit in the north but still

:02:09.:02:10.

pretty high in the South. Hello, it's Tuesday, it's 10am,

:02:11.:02:14.

I'm Victoria Derbyshire. There are no trains on any

:02:15.:02:17.

route on Southern's Drivers are on strike in a row over

:02:18.:02:26.

who pushes the door button. I wish there was another way for

:02:27.:02:48.

them to resolve their dispute. This is the problem, I have university,

:02:49.:02:53.

exams, and there are no trains, so how am I supposed to get there

:02:54.:02:54.

today? A complete meltdown in Aleppo, that

:02:55.:03:07.

is how you when are describing the situation. Residents are warning of

:03:08.:03:13.

atrocities. We are not satisfied that we are

:03:14.:03:20.

being killed, that we are facing one of the most difficult or the most

:03:21.:03:28.

serious or the most horrible massacres in history.

:03:29.:03:35.

Although, at the BBC Music Awards, guess who was the big winner.

:03:36.:03:40.

The winner of the album of the year goes to... The goddess that is

:03:41.:03:44.

Adele! Here's Annita in the BBC Newsroom

:03:45.:03:51.

with a summary of today's news. The Government says it's prepared

:03:52.:04:00.

to consider banning strikes on the railways as thousands

:04:01.:04:03.

of passengers in the south-east of England find themselves

:04:04.:04:06.

unable to get to work. Train drivers on Southern Rail

:04:07.:04:09.

began a 48-hour strike at midnight, the latest action

:04:10.:04:12.

in the long-running dispute The Transport Secretary Chris

:04:13.:04:14.

Grayling says he will look at changing the law over strike

:04:15.:04:18.

action on the railways It is a long-running dispute that

:04:19.:04:20.

has forced people to change jobs and move houses because they cannot

:04:21.:04:29.

rely on the trains. Now the drivers are joining in,

:04:30.:04:32.

it is about to get much worse. There is nothing at all

:04:33.:04:39.

going from stations I am I pay ?230 a month, I have been late

:04:40.:04:41.

to work or home from work A lot of people are paying

:04:42.:04:53.

for a season ticket, It will wipe out more than 2,000

:04:54.:04:57.

daily services on some They could solve this this

:04:58.:05:04.

morning if they sit down, sort out a deal and call

:05:05.:05:13.

off the strikes. It is not fair on the passengers

:05:14.:05:16.

that they pursue this Southern wants its drivers to take

:05:17.:05:18.

over the job of closing the doors. Currently, the on-board

:05:19.:05:26.

guard does it. The company says a third

:05:27.:05:28.

of Britain's services already work that way and it has

:05:29.:05:30.

been deemed safe. The unions disagree,

:05:31.:05:34.

saying that the guard has a much-better view of the doors

:05:35.:05:36.

than the driver and can see The Government says

:05:37.:05:39.

automated trains are vital The unions fear it is going to lead

:05:40.:05:46.

to getting rid of a second Whatever happens here

:05:47.:05:52.

could be repeated on other UK inflation rose to 1.2%

:05:53.:05:59.

in November, the highest rate Increases in the prices of clothing,

:06:00.:06:08.

fuel and hotel and restaurant charges were behind

:06:09.:06:13.

the slightly But there were falls in air fares

:06:14.:06:15.

and food and non-alcoholic drinks. The United Nations has received

:06:16.:06:31.

reports of pro-government forces entering houses in eastern Aleppo

:06:32.:06:35.

and killing those inside, including women and children. It says it has

:06:36.:06:40.

evidence of 82 civilians being shot on the spot. Have an forces say they

:06:41.:06:44.

are close to taking full control of the city after a four-year battle.

:06:45.:06:47.

Rebel fighters are now trapped in a small pocket of their former

:06:48.:06:50.

stronghold in the east, along with thousands of civilians,

:06:51.:06:52.

and have come under intense bombardment.

:06:53.:06:54.

And speaking from west Aleppo, Pawel Krzysiek

:06:55.:06:55.

from the International Committee Of The Red Cross told us earlier

:06:56.:06:58.

in this programme that those civilians have to be the priority.

:06:59.:07:02.

Very, very tragic humanitarian situation in the places from where

:07:03.:07:12.

they had to flee or where they currently are. This is our main

:07:13.:07:17.

concern for the time being, the fate of the civilians. Whatever they

:07:18.:07:24.

choose to do, where ever they stay or they decide to flee, they must be

:07:25.:07:33.

protected. They must be protected and the humanitarian organisations

:07:34.:07:40.

should be allowed to reach them with their humanitarian aid.

:07:41.:07:43.

Adele has dominated the BBC Music Awards

:07:44.:07:44.

She picked up Song Of The Year for Hello and Album Of The Year for 25.

:07:45.:07:50.

She wasn't there in person to receive the awards,

:07:51.:07:52.

leaving Robbie Williams to do the honours.

:07:53.:07:54.

Coldplay were another absent winner, accepting their prize

:07:55.:07:56.

for Best British Artist as they walked

:07:57.:07:57.

That's a summary of the latest BBC News.

:07:58.:08:04.

Let's get some more sport now with Olly Foster.

:08:05.:08:15.

For the past nine years, Cristiano Ronaldo and Lionel Messi

:08:16.:08:17.

have hoovered up the award for the best footballer

:08:18.:08:20.

It's Ronaldo's turn this year, winning it for a fourth time,

:08:21.:08:25.

finishing ahead of five-time winner Lionel Messi.

:08:26.:08:28.

He won the European Cup with Real Madrid and the European Championship

:08:29.:08:30.

with Portugal and has scored 48 goals in 52 matches in 2016.

:08:31.:08:38.

Gareth Bale and Jamie Vardy came sixth and eighth in the voting.

:08:39.:08:44.

I never thought in my mind to win four times the Golden Ball.

:08:45.:08:59.

So I'm so pleased, I'm so happy I have an opportunity

:09:00.:09:02.

to thank all my team-mates, the national team, Real Madrid,

:09:03.:09:08.

all the people, all the players who helped me to win.

:09:09.:09:14.

Leicester's Riyadh Mahrez was seventh in the voting

:09:15.:09:16.

for the Ballon d'Or, but he came out on top in the BBC

:09:17.:09:19.

The Algerian's goals and assists were key

:09:20.:09:23.

to Leicester's Premier League title last season.

:09:24.:09:29.

Manchester City midfielder Yaya Toure has pleaded guilty

:09:30.:09:31.

to drink driving and been banned from driving for 18 months.

:09:32.:09:39.

He did not contest the charge that he was over the limit, but in a

:09:40.:09:46.

statement he said the judge accepted he had not intentionally consumed

:09:47.:09:50.

alcohol. He is Muslim and says he has always refused alcohol. He was

:09:51.:09:53.

arrested in London last month and has been fined's fined ?54,000.

:09:54.:09:57.

In the last hour, Sale Sharks have announced the signing

:09:58.:09:59.

of the Super League winger Denny Solomona from Castleford.

:10:00.:10:01.

This comes after the player failed to report for preseason training

:10:02.:10:06.

He announced he had retired from the game.

:10:07.:10:16.

He had two years left on his contract and has now signed

:10:17.:10:19.

a three-year deal with Sharks after switching codes.

:10:20.:10:21.

The announcement could now result in legal action,

:10:22.:10:23.

with Castleford threatening to take the issue to the High Court.

:10:24.:10:27.

One of the great jockeys Walter Swinburn has died at 55, he won the

:10:28.:10:34.

Derby three times. His most famous victory came in 1981, on-board the

:10:35.:10:40.

horse Shergar. He was just 19 in that race. He was nicknamed the

:10:41.:10:45.

choir boy and went on to become a successful trainer following his

:10:46.:10:51.

retirement as a jockey. That is all this board for now, I am

:10:52.:10:55.

back with the headlines in half an hour.

:10:56.:10:59.

Let me read a couple of messages to do with Aleppo. Ron says, I see the

:11:00.:11:08.

do something brigade have been on this morning. Call your MP? LOL. Joe

:11:09.:11:19.

Q -- Joe Public does not care about Aleppo, stop droning on. We will

:11:20.:11:27.

continue droning on. It was that there was a complete meltdown of

:11:28.:11:33.

humour T in Aleppo. But they are just words, so we will talk about

:11:34.:11:40.

what the UN can do. -- meltdown of humanity.

:11:41.:11:42.

More than 800 men and women from the UK are believed to have

:11:43.:11:45.

travelled to Syria and Iraq to join the so called Islamic State.

:11:46.:11:48.

According to the British authorities, about half

:11:49.:11:50.

And how should governments deal with those who want to come back?

:11:51.:11:55.

Our reporter James Longman went to Germany to meet one young man

:11:56.:11:58.

who went to live under the Islamic State in Syria

:11:59.:12:01.

He spoke exclusively to this programme about what happened.

:12:02.:12:04.

You may find some of his views offensive, but they are challenged

:12:05.:12:07.

and they're important to hear to understand why people

:12:08.:12:09.

Thousands of men and some women from all over Europe have travelled

:12:10.:12:31.

About 850 have left from the UK, and something

:12:32.:12:36.

But what makes them leave them the first place?

:12:37.:12:47.

I went to Dresden in Germany to meet young one man who went

:12:48.:12:50.

to live in the caliphate, but decided that life

:12:51.:12:52.

We are searching for the purpose of life.

:12:53.:12:55.

My friend came to me and he said, "Yeah, I've read some Islam

:12:56.:12:58.

So I came to the point that Islam is a way of life.

:12:59.:13:13.

And it all happened in quite a quick period?

:13:14.:13:15.

Yes, it was in two or three months, I think.

:13:16.:13:18.

So you went from someone who hadn't really thought about Islam...

:13:19.:13:23.

To being someone who believed in it deeply and started to have very

:13:24.:13:29.

clear ideas about the world and about what was wrong with it?

:13:30.:13:33.

So, at this time, the so-called caliph had made an announcement

:13:34.:13:41.

to get Muslims to go over to the Islamic State.

:13:42.:13:45.

It was that there is, of course, a caliphate,

:13:46.:13:51.

an Islamic caliphate, where you can live as a Muslim.

:13:52.:13:57.

But I think the main fact was that there was war and that,

:13:58.:14:02.

yeah, that someone has to help the families that don't have houses,

:14:03.:14:12.

no food and, yeah, that was my main factor.

:14:13.:14:14.

I think a lot of people watching this will look at you and think,

:14:15.:14:17.

how could you look at IS and think that that was a good place to go?

:14:18.:14:21.

Yeah, I thought, of course, it's a group who spent terror

:14:22.:14:27.

But IS is also a state, an Islamic state, so I...

:14:28.:14:37.

Well, it depends if you believe their propaganda, doesn't it?

:14:38.:14:41.

Because surely their actions then negate their claim

:14:42.:14:45.

The time that you went, already a certain number of Western

:14:46.:14:53.

journalists and aid workers had been beheaded, publicly beheaded.

:14:54.:14:58.

And then the Yazidis, who were infamously raped

:14:59.:15:06.

All of these things had been well publicised.

:15:07.:15:09.

So for you to still believe that this was a truly Islamic place,

:15:10.:15:14.

I think a lot of people might find that, regardless of your own beliefs

:15:15.:15:17.

in Islam, might find that difficult to believe.

:15:18.:15:21.

Of course, difficulty, because, yeah, it's Islamic State who do

:15:22.:15:28.

very dangerous things, who kill people and this is,

:15:29.:15:33.

I mean, you could also live in Germany and be a good Muslim.

:15:34.:15:40.

You could be an aid worker in any country in the world

:15:41.:15:45.

But my opinion was in this time I want to practice Islam

:15:46.:15:49.

in the highest level, and if you're here in Germany,

:15:50.:15:56.

there's girls running with free bodies outside,

:15:57.:15:57.

and if you see this as a Muslim, it's not good.

:15:58.:16:03.

So I want to live in a country where the Islamic rules are the highest,

:16:04.:16:07.

and also the caliphate, it's the only caliphate

:16:08.:16:12.

At the time that you went, a lot of Muslim scholars

:16:13.:16:18.

from around the world, people who have been reading

:16:19.:16:20.

the Koran and studying the Koran a lot longer than you had,

:16:21.:16:23.

were saying don't go, these are not real Muslims.

:16:24.:16:27.

Did you listen, did you hear that advice?

:16:28.:16:28.

And what did you make of it at the time?

:16:29.:16:35.

My opinion, joined there and to only live in the Islamic state and not...

:16:36.:16:40.

TRANSLATION: Samuel was always a calm boy.

:16:41.:17:07.

He played a lot, had friends hung out with as he got older.

:17:08.:17:13.

We raise them all within the Christian faith.

:17:14.:17:22.

Samuel was confirmed, and after that he started searching,

:17:23.:17:24.

You was always looking for the meaning of life,

:17:25.:17:28.

and there's plenty about that to be found on the internet.

:17:29.:17:30.

We never realised and never thought that he would go to Syria.

:17:31.:17:50.

Or you are a fighter on the front line, or a normal fighter.

:17:51.:17:58.

Normal fighter, front-line fighter, suicide bomber?

:17:59.:18:09.

There was no option for humanitarian worker, was there?

:18:10.:18:12.

Why did you think that fighting was wrong?

:18:13.:18:14.

I think killing people for Islam or for any religion

:18:15.:18:17.

But Max very definitely wanted to fight?

:18:18.:18:23.

Because I think he took you to a gun range, you went shooting together

:18:24.:18:39.

So did you practice shooting before you went to Syria?

:18:40.:18:46.

I think people might find it strange that you went to practice

:18:47.:18:58.

shooting before you went to be a humanitarian worker?

:18:59.:19:00.

I think if you go in a place of war, you have to know how

:19:01.:19:11.

Did you see or hear any of the bombardments, the airstrikes?

:19:12.:19:22.

I was making my night prayer and then seconds later the bomb

:19:23.:19:29.

behind the school came on the ground.

:19:30.:19:31.

What were you doing on a daily basis?

:19:32.:19:37.

We're making some groups of Arabic lessons.

:19:38.:19:52.

So where did you start to think that you wanted to leave?

:19:53.:20:00.

I knew when they wanted to have me for a fight.

:20:01.:20:03.

And then I decided for me to leave IS.

:20:04.:20:20.

TRANSLATION: Day and night we prayed the bombs would not hit him.

:20:21.:20:24.

We tried everything to get in contact with him.

:20:25.:20:27.

We were constantly at the computer writing e-mails to him,

:20:28.:20:31.

TRANSLATION: Dear Sammy, please come back.

:20:32.:20:43.

Take this pain and heartbreak away from your parents.

:20:44.:20:45.

Most of all, take this burden of yourself so your little sister

:20:46.:20:48.

Believe me, dear Sammy, war cannot be a way to tackle injustice.

:20:49.:21:01.

Reading these e-mails, there came more feelings up,

:21:02.:21:03.

and childhood came back, and all those feelings came to me.

:21:04.:21:10.

And I realised that, yeah, I need my family,

:21:11.:21:12.

and my friends need me, and the family.

:21:13.:21:14.

So did you think you would die at that point?

:21:15.:21:40.

Yeah, of course I thought about this.

:21:41.:21:57.

Someone watching, again, might find this story

:21:58.:21:59.

Mostly because you're a white European convert to Islam.

:22:00.:22:09.

This was at a time inside the so-called Islamic State

:22:10.:22:14.

where they were using videos to try to recruit other people

:22:15.:22:21.

from Europe, other people from Western countries.

:22:22.:22:24.

You would have been very, very important to IS because you're

:22:25.:22:27.

This is the image they want to show the world.

:22:28.:22:31.

The idea that you could just travel freely anywhere you wanted

:22:32.:22:34.

and go and get your phone, I think it's difficult

:22:35.:22:37.

Yeah, but it was not a problem to give us our phones.

:22:38.:22:45.

I go inside the bus stop and my father is sitting

:22:46.:23:09.

TRANSLATION: There is a story in the Bible, the story

:23:10.:23:25.

It's about a father who gave his son his inheritance.

:23:26.:23:30.

The son went into the world and squandered the inheritance,

:23:31.:23:35.

and then came home in the hope that his father would let him back

:23:36.:23:38.

The father stood, knowing fully that the son would come home.

:23:39.:23:43.

He stood waiting for him the whole time.

:23:44.:23:45.

When the son came home, the two hugged and it was exactly like that

:23:46.:23:49.

Both of us cried and we held each other tight.

:23:50.:24:24.

So what's your feeling towards the so-called Islamic State now?

:24:25.:24:26.

I think they are a group of terrorists who do brutal things,

:24:27.:24:37.

But I think that the Islamic State, only the state, is...

:24:38.:24:48.

Yeah, who try to live in the Islamic way.

:24:49.:24:56.

Even if the Islamic State was started by terrorists, you still

:24:57.:24:58.

I think the concept is OK but what they do is not OK.

:24:59.:25:09.

You obviously love your son very much, it's clear.

:25:10.:25:14.

Do you worry maybe that your love for him maybe blinds you to maybe

:25:15.:25:17.

the reality of what he was thinking before he went to Syria,

:25:18.:25:20.

TRANSLATION: Of course something like that is possible.

:25:21.:25:26.

But, as a parent, you have a feeling for whether your child

:25:27.:25:33.

is telling the truth or not, and you feel in your heart,

:25:34.:25:36.

Is his motive for coming home honest?

:25:37.:25:39.

We are completely convinced that things are exactly

:25:40.:25:45.

All I can say is that we feel it as parents.

:25:46.:25:53.

So if you still have many of the opinions that you had

:25:54.:25:56.

before you went to Syria, why are you not a danger now

:25:57.:25:58.

I think I wasn't a danger if I was also here in Germany.

:25:59.:26:09.

What I don't say is that I will kill some people,

:26:10.:26:18.

Of course they have to check me, what I have done in Syria.

:26:19.:26:24.

But it's impossible for them to know, isn't it?

:26:25.:26:29.

It's very difficult for them to prove anything.

:26:30.:26:31.

But, yeah, they have to wait for other people who came

:26:32.:26:35.

back from IS to Germany, that's the only way, I think.

:26:36.:26:42.

Finding proof that a crime has been committed is the major test every

:26:43.:26:45.

government faces when dealing with people returning from IS.

:26:46.:26:50.

How can the German authorities be sure that Samuel is telling

:26:51.:26:52.

the truth and, more importantly, how can anyone know that the people

:26:53.:26:57.

coming back have completely abandoned the worldviews that drove

:26:58.:26:59.

We can now speak to Laura Zahra McDonald founder of Connect Futures,

:27:00.:27:12.

a social enterprise that specialises in tackling extremism.

:27:13.:27:14.

They featured Samuel Wendt in a series of films

:27:15.:27:19.

And Rupert Sutton, research fellow at the Henry Jackson Society,

:27:20.:27:23.

which is a right-wing foreign policy think-tank.

:27:24.:27:30.

Samuel Wendt clearly still believes in the idea of a so-called Islamic

:27:31.:27:39.

caliphate, but is that OK as long as he's given up any idea of violence?

:27:40.:27:44.

Yes and that's maybe the biggest question of all what we mean by

:27:45.:27:49.

de-radicalisation as opposed to disengagement? When we look at

:27:50.:27:53.

examples around the world about people removing themselves from

:27:54.:27:57.

groups, very often they haven't completely given up their ideas.

:27:58.:28:02.

Ireland is a good example. People who supported the Republican cause

:28:03.:28:08.

and used violence as a means to get to their ideals, but recounted the

:28:09.:28:12.

violence, but still remain Republican. It is a similar

:28:13.:28:16.

situation there. What's your view, Rupert? Well, think when peel are

:28:17.:28:22.

radicalised they are combining an ideology they believe in strongly

:28:23.:28:28.

with the capability or the intent to do harm and that's where people

:28:29.:28:31.

become dangerous. One of the keys for people returning from Syria,

:28:32.:28:35.

particularly those who have either been acquitted of offences, but

:28:36.:28:39.

still maintain their views, is about ensuring that we perhaps bring them

:28:40.:28:44.

back, put them closer to the more protective kind of elements that

:28:45.:28:51.

they might not have had before they travelled and bring them closer to

:28:52.:28:54.

their families and provide support they might need in terms of mental

:28:55.:28:58.

health support, perhaps... When you say bring them closer to their

:28:59.:29:03.

families. You can't, you know the official, authorities, Government,

:29:04.:29:06.

local councils, can't engineer that, can they? They can't fully but

:29:07.:29:11.

Government does have a role to play in that. One thing the Government

:29:12.:29:16.

can do before people travel and become extreme as part of the

:29:17.:29:21.

Prevent programme is seek to provide as wide a range of services as

:29:22.:29:23.

possible that can provide families with the support they need to reach

:29:24.:29:27.

out to somebody who might have more extreme views. So that could be

:29:28.:29:31.

getting them to sit down with a mentor or getting them to sit down

:29:32.:29:35.

with somebody who understands how individuals can find themselves very

:29:36.:29:39.

isolated What do you think? Yeah, I was going to say so preventative

:29:40.:29:43.

approach is really important and that's where we have been making our

:29:44.:29:46.

films which we've crowd funded to try and get the experience of those

:29:47.:29:49.

who have been there and done that out there and have the difficult

:29:50.:29:51.

conversations particularly with young people, but the question of

:29:52.:29:57.

support when people have returned and including those people who have

:29:58.:30:01.

been convicted and are leaving prisons, I think there is 418 so far

:30:02.:30:06.

who have left of which two-thirds have not accepted the support that

:30:07.:30:10.

is currently provided. So the question therefore, is how do we

:30:11.:30:14.

better provide a rewhat bill tative system and a programme that's more

:30:15.:30:19.

holistic in first of all preventing people from the grass-roots of going

:30:20.:30:24.

there in the first place? It really winds people up when we talk about

:30:25.:30:27.

support for those who have been convicted. I understand where you're

:30:28.:30:31.

coming from, but you can see how it works.

:30:32.:30:37.

When people return, the full force of the law is brought to bear. It

:30:38.:30:43.

was in Germany, Samuel was found not guilty. The difficulty of convicting

:30:44.:30:48.

people who have become involved, even if they did not fight, shows we

:30:49.:30:53.

need to consider how we deal with offences around proscribed

:30:54.:30:56.

organisations like Islamic State. Is it enough that you can be convicted

:30:57.:31:03.

of involvement with a prescribed organisation just for fighting or

:31:04.:31:07.

providing support? Is there a way we can develop the laws to understand

:31:08.:31:12.

that if you work as part of that organisation, even if you are not

:31:13.:31:16.

carrying a gun, there is still an offence you can be convicted of? At

:31:17.:31:20.

once people are acquitted, there needs to be that continuation of

:31:21.:31:25.

involvement with the authorities, that can't be the end of the

:31:26.:31:30.

process. We need to make sure the Government has as wide ranging and

:31:31.:31:34.

consistent a policy as possible, so individuals receive the same support

:31:35.:31:37.

regardless of what happened. The situation in Aleppo is described

:31:38.:31:52.

as a complete meltdown of humanity by the UN. Google talk live to a

:31:53.:31:57.

representative from the UN and we will hear from some more civilians

:31:58.:32:01.

in the east of the city who said they are facing an absolutely

:32:02.:32:05.

desperate situation. We are facing one of the most

:32:06.:32:13.

difficult or the most serious or be most horrible massacre that is in

:32:14.:32:21.

the history. Also, much more parochial, we will

:32:22.:32:27.

talk about the BBC Music Awards, where Adele was the big winner for

:32:28.:32:31.

the second year in a row. This is the best night of my life!

:32:32.:32:35.

With the news, here's Annita in the BBC Newsroom.

:32:36.:32:38.

The Government says it's prepared to consider banning strikes

:32:39.:32:42.

on the railways as thousands of passengers in the south-east

:32:43.:32:45.

of England find themselves unable to get to work.

:32:46.:32:47.

Drivers from the Aslef union began a 48-hour walkout

:32:48.:32:53.

on the Southern Rail network at midnight, with a further 24-hour

:32:54.:32:56.

There will be no trains on any route and people are warned not to travel.

:32:57.:33:00.

Passengers have already suffered months of disruption in the dispute

:33:01.:33:03.

The United Nations warns it has received reports of pro-government

:33:04.:33:12.

forces entering houses in east Aleppo and killing those inside,

:33:13.:33:15.

The UN says it has reliable evidence of 82 civilians

:33:16.:33:18.

Syrian government forces say they are close to taking

:33:19.:33:21.

full control of the city after a four-year

:33:22.:33:25.

Rebel fighters are now trapped in a small pocket of their former

:33:26.:33:29.

stronghold in the east, along with thousands of civilians.

:33:30.:33:32.

We'll have more on the situation in Aleppo shortly.

:33:33.:33:35.

UK inflation rose to 1.2% in November, the highest rate

:33:36.:33:38.

Increases in the prices of clothing, fuel and hotel and restaurant

:33:39.:33:45.

charges were behind the slightly

:33:46.:33:46.

But there were falls in air fares and food and non-alcoholic drinks.

:33:47.:33:55.

Join me for BBC Newsroom Live at 11am.

:33:56.:33:59.

Here are the sport headlines now with Olly Foster.

:34:00.:34:01.

These are our headlines this morning.

:34:02.:34:02.

Cristiano Ronaldo has won the Ballon d'Or,

:34:03.:34:05.

the world's best footballer award, for a fourth time.

:34:06.:34:08.

He finished ahead of five-time winner Lionel Messi.

:34:09.:34:11.

He won the European Cup with Real Madrid and the European

:34:12.:34:14.

Gareth Bale and Jamie Vardy came sixth and eighth.

:34:15.:34:19.

Manchester City midfielder Yaya Toure has been banned

:34:20.:34:20.

from driving for 18 months after pleading guilty

:34:21.:34:23.

He has released a statement saying the judge accepted that he had "not

:34:24.:34:28.

Toure, who is Muslim, was arrested in East London

:34:29.:34:33.

Sale Sharks have signed the super league record try scorer from

:34:34.:34:45.

Castleford. He had announced his retirement from the 13 man game

:34:46.:34:49.

despite having two years left on his contract. His former club

:34:50.:34:52.

threatening to take the matter to the High Court.

:34:53.:34:53.

And, one of the great jockeys, Walter Swinburn, has

:34:54.:34:56.

His most-famous victory was on Shergar, when he was

:34:57.:35:01.

Nicknamed the Choirboy, he went on to become a successful

:35:02.:35:04.

trainer following his retirement as a jockey.

:35:05.:35:13.

That is all the sport from me, I am back on BBC News through the rest of

:35:14.:35:18.

the day. The United Nations has expressed

:35:19.:35:20.

alarm at reports of massacres against large numbers of people,

:35:21.:35:22.

including children, in Aleppo as the Syrian army comes close

:35:23.:35:24.

to defeating opposition fighters. The rebels are now trapped in a tiny

:35:25.:35:31.

area under heavy bombardment, Although we have no idea exactly how

:35:32.:35:38.

many. You may possibly be immune

:35:39.:35:50.

to reports of the fighting there. It's been going on for a long time,

:35:51.:35:52.

after all, and nothing Apart from more people

:35:53.:35:55.

being killed, of course. But there are warnings this morning

:35:56.:35:58.

of yet more atrocities in the east. It's feared civilians, dads,

:35:59.:36:01.

brothers, mums, sisters, children, are being slaughtered

:36:02.:36:03.

on the streets. Syrian state TV shows some people

:36:04.:36:05.

in parts of the city celebrating after the army swept

:36:06.:36:10.

through more rebel districts. Some posts on social media tell

:36:11.:36:42.

a very different story. Residents have been posting

:36:43.:36:45.

their wills and saying goodbye to their families because they don't

:36:46.:36:48.

expect to survive. This tweet from someone

:36:49.:36:52.

inside Aleppo. The White helmets are a Syrian

:36:53.:37:37.

volunteer group. We haven't been able to verify

:37:38.:38:13.

all of the tweets we've shown. On the programme yesterday we spoke

:38:14.:38:17.

to Abdul Kafi Alhamado, an English teacher in eastern

:38:18.:38:20.

Aleppo. We can now speak to the UN's

:38:21.:38:24.

humanitarian adviser We heard from one resident who no

:38:25.:38:33.

longer believes in the United Nations, and he is right not to,

:38:34.:38:40.

isn't he? I would not blame him, because the United Nations members

:38:41.:38:48.

have not been able to enable conditions for the humanitarian

:38:49.:38:52.

employees of the organisations, including me as an adviser, to come

:38:53.:39:00.

to the relief of the vulnerable civilians of East Aleppo, nor

:39:01.:39:05.

organise their escape. We have had four major initiatives since East

:39:06.:39:10.

Aleppo became besieged in July. Each of them has failed, because the

:39:11.:39:17.

parties to this conflict and their sponsors have not agreed to enable

:39:18.:39:27.

our access or safety and security of those to escape. That we are trying

:39:28.:39:31.

again today, there are still thousands of people in desperate

:39:32.:39:38.

situations that could get out, so we are trying again today, we are

:39:39.:39:42.

trying every day and night for weeks. We are not giving up as long

:39:43.:39:47.

as there are people in this who need our support. When you say you are

:39:48.:39:53.

trying again today, can you give our audience and insight into what that

:39:54.:39:56.

trying actually involves? You pick up the phone, who do you talk to? We

:39:57.:40:07.

do have contact to those inside. The desperate civilians. We have even

:40:08.:40:12.

more graphic reports that the tweet he referred to. Then we talk to the

:40:13.:40:20.

armed groups inside, to make sure that they are willing to enable

:40:21.:40:26.

escape. Then we go to the Russian diplomat and the Russian military

:40:27.:40:34.

directly. We go to the Syrian Government, both the civilian and

:40:35.:40:37.

the monetary authorities, and we ask for a safe corridor. A pause in the

:40:38.:40:45.

fighting so we can send enough few calls to the front line point to

:40:46.:40:52.

receive those who can come to that point or ask to enter into the

:40:53.:41:01.

battle scene, to get them out. Again and again, day and night, we have

:41:02.:41:06.

tried this, and each time it has halted because one side says, no, we

:41:07.:41:11.

will condition this on something else, or, no, we cannot guarantee to

:41:12.:41:20.

stop the fighting, we were attacked and our ago, so we will not halt our

:41:21.:41:25.

fighting. It has been endless, this lack of humanity, and the lack of

:41:26.:41:30.

willingness, ability, to enable basic humanity. You said you had had

:41:31.:41:38.

more graphic reports that some of the social media messages that we

:41:39.:41:43.

read out. What facts do you have about the situation in the east of

:41:44.:41:48.

Aleppo? What I am concerned with are the reports that some of the

:41:49.:41:55.

victorious militia, if you like, taking over areas, shooting

:41:56.:42:06.

civilians. Men, but also women and children. Health workers and others.

:42:07.:42:11.

These are reports that we cannot independently verify, but these are

:42:12.:42:16.

eyewitness accounts that are sent to us, and it is heartbreaking to be a

:42:17.:42:21.

humanitarian, have colleagues outside, brave colleagues, who have

:42:22.:42:28.

the supplies and the willingness to evacuate, and are being denied

:42:29.:42:34.

access. We will see whether these reports of atrocities are all or

:42:35.:42:44.

some true. There will be an hour of accountability, investigations, I

:42:45.:42:50.

hope. Today, our urgency is to help people out of the rubble, the

:42:51.:42:54.

wounded as well as the vulnerable still inside.

:42:55.:43:05.

Let's get the latest from our correspondent

:43:06.:43:07.

From what we understand from Syrian state TV, the pro-government forces

:43:08.:43:21.

now control around 98 sent of East Aleppo, the rebels have been pushed

:43:22.:43:28.

back into an area in the south-east. Fighting is still going on, the

:43:29.:43:33.

rebels still hold for neighbourhoods. It is an area of

:43:34.:43:39.

around three square kilometres, according to Syrian state military.

:43:40.:43:43.

Tens of thousands still trapped in that area. The fear from rebels and

:43:44.:43:50.

activists in those areas is that a bombardment will inflict further

:43:51.:43:56.

casualties and more loss of life, because they are in such a condensed

:43:57.:44:02.

area at the moment. Even while there is and joy in the West, rumours of

:44:03.:44:08.

the war coming to an end, it has not finished just yet.

:44:09.:44:19.

The Government may consider banning strikes on the railways. Phil is in.

:44:20.:44:30.

Where are we? Two things are going on. The Government say there is

:44:31.:44:33.

nothing they can do about the current dispute at Southern Rail, I

:44:34.:44:38.

had a chat with Chris Grayling, he is adamant he cannot sort it out

:44:39.:44:42.

because he does not have the legal powers to resolve it. It might seem

:44:43.:44:47.

extraordinary, we have 300,000 people who cannot get into work,

:44:48.:44:52.

2000 services cancelled, a rail minister who resigned because of the

:44:53.:44:56.

gift buckle, and yet the Secretary of State says there is the Vicky can

:44:57.:45:02.

do, but he says once the dispute is over he will look at the possibility

:45:03.:45:07.

of new strike laws to make sure this cannot happen again. He is not

:45:08.:45:11.

specific about what he is talking about, it could be a ban on strikes

:45:12.:45:17.

on the railways, which would be a nuclear option, no other European

:45:18.:45:20.

country does that, it would run into all sorts of human rights

:45:21.:45:24.

legislation, so it would be extraordinarily difficult to do, but

:45:25.:45:30.

he says he is prepared to look at tougher strike laws. This is what he

:45:31.:45:31.

said this morning. Eople from the grass-roots of going

:45:32.:45:37.

there in the first place? It really winds people up when we talk about

:45:38.:45:40.

support for those who have been convicted. I understand where you're

:45:41.:45:42.

coming from, but you can see how it works.

:45:43.:45:44.

Raez We are going to have to look at all options when the strike is over,

:45:45.:45:47.

but right now the important thing is to get the trains running again and

:45:48.:45:50.

to get people back to work and to get people back travelling again.

:45:51.:45:53.

The Government only tightened up the law, what about a year or so ago? So

:45:54.:46:00.

whether they could actually do it is another thing altogether. You sense

:46:01.:46:05.

that pretty much commuters are just stuck in the middle here between

:46:06.:46:09.

unions, pretty much determined to stand their ground and the company

:46:10.:46:14.

also prepared to stand their ground and a Secretary of State who is

:46:15.:46:17.

adamant that at the moment there is nothing he can do.

:46:18.:46:22.

That was Norman Smith at Westminster.

:46:23.:46:26.

Andy McDonald is the Labour Shadow Transport Minister.

:46:27.:46:30.

Heather Barrie is a small business owner.

:46:31.:46:31.

Ann Matthews is small business owner.

:46:32.:46:35.

Ann tell us about your business. I have got a small catering vehicle.

:46:36.:46:44.

We sell coffee and porridge and flapjacks to commuters at Brighton

:46:45.:46:47.

train station. How is business going? Not great at all. There is a

:46:48.:46:54.

massive drop, we've noticed over the past eight or ninety months in

:46:55.:46:58.

general foot fall really. Are you going to have to shut up shop? Yeah,

:46:59.:47:03.

that's correct. We've taken the decision to actually finish trading

:47:04.:47:08.

on 23rd December. Wow. How do you feel about that? It is not great. We

:47:09.:47:14.

have been running this for the last two-and-a-half years. It was new. It

:47:15.:47:23.

was exciting. It was something really good to do at that point, but

:47:24.:47:30.

it is not working now. Would you mind Ann just showing us around? Can

:47:31.:47:35.

you move the camera so we can see your mobile tea shop. We have a

:47:36.:47:43.

coffee machine in this little corner here. Lovely cabinet here full of

:47:44.:47:57.

flapjacks. More flapjacks up here. Thank you. Thank you, Ann. Let me

:47:58.:48:03.

bring in Heather then, how much have you lost because of the strikes? It

:48:04.:48:08.

will be about ?3,000 in turnover. That's just gone. I can't make it

:48:09.:48:12.

back once the days have gone, you can't get them back. What is your

:48:13.:48:18.

business? I run a coffee bar similar to Ann's, I am at arrunnedle train

:48:19.:48:22.

station. I have noticed on the days when it is just the RMT out, there

:48:23.:48:26.

are still obviously, there is still commuters and I have to look after

:48:27.:48:30.

them because they have had torrid journeys the day before, but then on

:48:31.:48:34.

the days with ASLEF going out, there is no trains, I have no business and

:48:35.:48:38.

there is nobody there today at all. So I have no income.

:48:39.:48:44.

We were hoping to talk to the General secretary of ASLEF, Mike

:48:45.:48:49.

Whelan, he was due to be here, but he hasn't been able to join us.

:48:50.:48:54.

Let's talk to Andy McDonald who is Labour's transport spokesman. Do you

:48:55.:49:00.

condemn the strikes, Mr McDonald? This is dreadful the impact this is

:49:01.:49:03.

having on small businesses and they have lost jobs as a result. I

:49:04.:49:08.

reserve my condemnation for a Secretary of State who seems to want

:49:09.:49:11.

to absent himself from this situation. This is a complete

:49:12.:49:15.

failure of industrial relations and what a Secretary of State should be

:49:16.:49:18.

doing is getting involved and resolving this and I urge him to

:49:19.:49:24.

call the parties in, to start talks now without any preconditions and

:49:25.:49:27.

let's get this resolved. It is resolvable and the people who have

:49:28.:49:30.

been suffering for all of these weeks and months deserve that

:49:31.:49:34.

attention by the Secretary of State. I hear your condemnation of the

:49:35.:49:38.

Government. Do you condemn strike action? Well, Victoria, the courts

:49:39.:49:44.

have decided that this is a legitimate dispute. The substance of

:49:45.:49:48.

it isn't about money or terms and conditions, it is about passenger

:49:49.:49:51.

safety and for me to condemn a strike that's focussed on that is to

:49:52.:49:55.

effectively say that it is perfectly OK to run these sorts of risks and

:49:56.:50:00.

they are significant and serious risks and I will never get myself

:50:01.:50:04.

into a situation where I'm going to be prepared to compromise on

:50:05.:50:07.

people's safety, that's what this is about. Well, let's talk ton and

:50:08.:50:12.

Heather. Is it about passenger safety? I have to say I see both

:50:13.:50:19.

sides of the argument, but I think they have such, I am a train

:50:20.:50:22.

traveller as well. I want somebody on the train. So I think they have

:50:23.:50:25.

got a legitimate argument. There will be someone on the train. There

:50:26.:50:28.

will be the driver and another member of staff. Which I totally

:50:29.:50:33.

understand. There won't be a guard/conductor? It seems it is

:50:34.:50:39.

petty that it has come down to who opens the doors, but Southern have

:50:40.:50:44.

lots of curved platformses. It feels like these two bull elephants are

:50:45.:50:47.

going at each other and it is everybody, I don't know anybody who

:50:48.:50:52.

hasn't been affected, it is businesses, mums and students,

:50:53.:50:54.

everybody has been affected by this and there doesn't seem to be an end.

:50:55.:50:57.

There is no political will to do anything.

:50:58.:51:03.

Mr McDonald, to come back to you for a moment, Chris Grayling was saying

:51:04.:51:06.

this morning that he wrote last night after the court action last

:51:07.:51:10.

night, he wrote last night to the unions in order to get back around

:51:11.:51:14.

the table and still hasn't had a response? It is with conditions.

:51:15.:51:17.

What I'm saying is different. I'm saying have the talks without any

:51:18.:51:22.

preconditions. That's how you get discussions and negotiations going.

:51:23.:51:26.

I don't know which way he wants to play this, because on the one hand

:51:27.:51:30.

he says he can't do anything and yet he is making this proposal. If he is

:51:31.:51:35.

making the proposal, take the conditions off it and gets the talks

:51:36.:51:40.

going today. The RMT put forward a proposal that would have accepted

:51:41.:51:45.

the transmission to on board supervisors, but retaining the same

:51:46.:51:50.

safety critical competencies whilst new protocols are established in

:51:51.:51:53.

conjunction with the drivers. That would bring this dispute to an end

:51:54.:52:00.

immediately and I urge him to take that opportunity to take that offer

:52:01.:52:04.

and get on with this rather than threatening people with bans on

:52:05.:52:08.

strikes. I mean, where on earth are we going with that? You don't like

:52:09.:52:13.

that idea then? That's a horrendous idea to suggest that people would

:52:14.:52:20.

not have the right to progress their grievances and concerns. This is

:52:21.:52:23.

about passenger safety at the end of the day. We know for a fact that

:52:24.:52:31.

there are significant dangers in asking drivers to supervise the...

:52:32.:52:37.

Well do we know for a fact? A third of the rail network this is exactly

:52:38.:52:41.

what happens? Horses for courses when you have got the circumstances

:52:42.:52:45.

that permit driver-only operation, but when you have a known risk and

:52:46.:52:49.

when the rail safety standards board say whilst there is nothing wrong in

:52:50.:52:55.

the mechanism DOO makes an accident more likely to happen and if it does

:52:56.:52:59.

happen, it will be severe. Now, we have seen people dragged down

:53:00.:53:02.

platforms and sustaining life changing injuries. This is not

:53:03.:53:06.

something we can just ignore and hope will go away. If we ban people

:53:07.:53:10.

bringing this to our attention in the way the unions are, what are we

:53:11.:53:14.

going to do? Allow the whole thing to let rip? We are having a

:53:15.:53:19.

conversation about injuries and perhaps even worse. So let's avoid

:53:20.:53:24.

that. Let's get this sorted out and let's listen to people's proper and

:53:25.:53:28.

legitimate concerns about safety. Go ahead Ann. At Brighton train station

:53:29.:53:35.

there are two different services. One has conductors at the moment,

:53:36.:53:39.

guards and the other one doesn't. They're driver honl operated, what's

:53:40.:53:43.

the difference? They're both leaving the same train station and they have

:53:44.:53:46.

had the same number of commuters and they are both going to London. Why

:53:47.:53:51.

do they operate differently? What's the difference? I don't know

:53:52.:53:57.

the answer to that, Ann, do you Mr McDonald? I don't know about those

:53:58.:54:02.

specific circumstances, but when you have got 12 carriages and curved

:54:03.:54:06.

platforms it is putting responsibility on the driver to view

:54:07.:54:10.

12 and perhaps even more screens that are no bigger than a mobile

:54:11.:54:14.

phone and to make a decision about the safe dispatch of the train and

:54:15.:54:19.

we see the scenes of thousands of people crowding upon these platforms

:54:20.:54:23.

and to put that responsibility upon a driver to say off you g the train

:54:24.:54:27.

can safely dispatch, is asking for trouble. I think we have got to take

:54:28.:54:32.

proper note of their concerns. Thank you very much.

:54:33.:54:36.

Thank you very much, Ann. Thank you for coming on the programme. I wish

:54:37.:54:40.

you all the best, I really do. Heather, thank you for coming into

:54:41.:54:43.

the studio. Good luck with your business. Thank you so much.

:54:44.:54:48.

Adele has dominated the BBC Music Awards for a second year

:54:49.:54:51.

in a row without ever making an appearance.

:54:52.:54:53.

She picked up two of the main prizes - Song of the Year,

:54:54.:54:56.

for Hello, and Album of the Year, for 25.

:54:57.:55:00.

But Robbie Wlliams, John Legend and the 1975 were plus a rather

:55:01.:55:04.

strange Ricky Wilson from Kaiser Chiefs posing

:55:05.:55:06.

A warning, there is flash photography coming up.

:55:07.:55:15.

So the winner of the BBC Radio 2 Album of the Year goes to...

:55:16.:55:37.

We just got told about winning this beautiful BBC

:55:38.:55:49.

We're about to go on stage in Australia.

:55:50.:55:53.

# It goes a little something like this.

:55:54.:56:14.

Bieber at the Beeb, Olly Murs, Tom Odell, Bastille's day.

:56:15.:56:18.

This is the best moment of my whole life.

:56:19.:56:24.

She can't be here but she sent me instead to accept

:56:25.:56:27.

Our music reporter, Mark Savage was there last

:56:28.:56:44.

Does it matter if people who win these awards aren't there? Three

:56:45.:56:58.

awards went to two that weren't there. They are not giving the

:56:59.:57:01.

awards to the people who have turned up which is happens at a lot of

:57:02.:57:04.

these ceremonies. The BBC's argument is we gave it to the right people

:57:05.:57:07.

and it is a shame they couldn't make it, but Adele is on holiday, she is

:57:08.:57:13.

on a break from her World Tour and Coldplay are in Australia play to go

:57:14.:57:17.

millions of people. Who else picked up gongs and what was Ricky Wilson

:57:18.:57:21.

playing at? Ricky Wilson was stood next to me on the red carpet asking

:57:22.:57:28.

strange questions! Did you know it was him? I called over the PA to

:57:29.:57:34.

say, "I think you need to be wary of this guy." They were all in on T

:57:35.:57:38.

some of the questions he was asking, I was thinking, "I wouldn't get away

:57:39.:57:43.

with this." Like what? Well, he was asking people what they had for

:57:44.:57:48.

dinner and whether they were going to burp it up on stage! The 1975 won

:57:49.:58:03.

the Best Live performance of the year. It sounds like an all right

:58:04.:58:09.

night. It was a good night out. I only had three hours sleep! I'm

:58:10.:58:11.

bleary. He gets up at 4. .15am. On the programme tomorrow,

:58:12.:58:18.

British actor Douglas Booth and we meet the women desperate

:58:19.:58:20.

to find their sugar daddy.

:58:21.:58:24.

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