Taxi Driver Toughest Place to be a...


Taxi Driver

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This programme contains some strong language

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Three British workers - a fireman, a farmer and a taxi driver -

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have all accepted the challenge to do their job

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under the most stressful and dangerous conditions on the planet.

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These guys are tough, as tough as they come.

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If you did this in our country,

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they'd probably give you about a month off.

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Jesus!

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The fumes, the heat, this is unbearable. Welcome to hell.

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Mason McQueen is leaving his home and his job as a London taxi driver

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to join the taxi wallahs in the Indian megacity of Mumbai.

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Whoa, whoa, whoa, whoa, whoa. Big bus, big bus, big bus.

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What have I got myself into here, eh?

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He'll have to get to grips with some unusual driving conditions...

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Jesus.

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Too much problem if you are going to hit the cow.

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He'll meet migrant workers struggling to survive

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in India's city of dreams...

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You can't make a living. There's no money to live there, no?

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...before hitting the streets as a fully fledged Mumbai cabbie.

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Feel really stressed. I don't think I can do it, mate.

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I don't think I can do it, cos I don't know where I'm going.

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East Ender Mason McQueen has been driving a London taxi for six years.

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I love this job.

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It's a great city to work in every day. What you're looking at

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in this windscreen, you know, some of the buildings, open spaces.

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I just think London's the best city in the world.

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-Where you off to, madam?

-Tate Modern.

-Tate Modern, certainly.

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You can meet some lovely people,

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but that's one part I do like about the job, cos I do like talking.

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-How's my day been?

-Yeah.

-Oh, mate, you got an hour?

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You got to know where you're going.

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People get in, they expect you to, you know, take them straight there.

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London's black cabs are strictly licensed.

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Mason spent three years studying for the Knowledge -

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a test all cabbies must pass.

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I'm proud of what I do.

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You know, it was a tough road, getting that badge.

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You do take thousands of streets in your head. You know?

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You're just a ball of knowledge hurtling down the road

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looking for your next fare.

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Mason drives a top of the range taxi costing around £30,000.

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I've got credit card facilities, I've got air-con in there,

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I've got wheelchair facilities,

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flat-screen media screen in the back.

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Yeah, it's a nice cab.

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Got a saying, you know, "Be lucky,"

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to other drivers and it really is true, that.

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You know, you could go left and you get a great job, you go right

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and you don't get a great job, but that's like life, you know?

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You want to be lucky in life as well.

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Oh, first time.

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-Mace, you want a cup of tea?

-Yeah, tea please.

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Mason lives in Epping with his partner, Nancy,

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and his youngest daughter, Isabella.

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Being a dad, you're a born worrier, I think, and a wallet.

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In just a few weeks' time, he'll be travelling 6,000 miles, to Mumbai.

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-Ah!

-Mumbai?

-Oh, my God, Dad!

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-Oh! I'd better get me A to Z out.

-Will you be all right?

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Of course I'll be all right! I'm a London cab driver.

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-We survive. We're survivors.

-Yeah!

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It's time for Mason's last dinner with his fellow drivers.

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-Where you going, Mase?

-Mumbai, chaps.

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-So it's Mumbai.

-Mumbai, mate, yeah.

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Who's taking you to the airport?

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Having curry, Mase?

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No, thanks, Bill, I'll have...

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They're all behind me, they said they'd be behind me.

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Safer than being in front.

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Oh, I love it in here, it's great. Nice. See the abuse I get in here?

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Yeah, see? See you later then, yeah?

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-See you later, Mase.

-Ta-ta, Mase.

-Go on you irons! See you later.

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Ta-ta.

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Mumbai...

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..home to big business, Bollywood and billionaires,

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it's the financial hub of India's economic boom.

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Real estate here is some of the most expensive in the world,

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but with more than 30 million people crammed into a space

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less than half the size of London,

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it's one of the most densely populated cities on Earth.

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In just ten years, a growing middle class has doubled car ownership.

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Mumbai's roads are now jammed with traffic.

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Serving the millions of commuters who cross the city every day,

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taxi drivers battle the chaos and gridlock on Mumbai's mean streets.

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Mental here, mate, I'm telling you.

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There's people bibbing you constantly.

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It's like landing on another planet. You got to go, you got to go, babe.

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You got to bob and weave, get with it,

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get with the flow of the traffic.

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In less than two weeks,

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Mason will have to drive a taxi here on his own.

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His host will be 30-year-old Pradeep Sharma.

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He's been driving a Mumbai taxi for 12 years...

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How are you, mate? Nice to meet you.

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-..and it's his job to teach Mason the Knowledge...

-Nice to meet you.

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...Mumbai style.

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-You are welcome to Mumbai, sir.

-Sukriya. Sukriya.

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The journey to Pradeep's house

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is Mason's first taste of driving in an Indian megacity.

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CAR HORNS BEEP

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Whoa, whoa, whoa. Whoa!

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Oh, my God, there's a little baby in the middle of the road.

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Big bus, big bus, big bus! Whoa, whoa.

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HORNS BEEP

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You were just getting out of there, weren't you?

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Whoa, whoa, whoa, whoa, whoa.

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What's the top speed you go in this, Pradeep?

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-120.

-120, in this? Oh, my God.

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Look at that.

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Pradeep lives in Borivali,

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a northern suburb 15 miles from the busy streets of the city centre.

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Whoa.

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-This is relaxing?

-Yeah.

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It's chaos. It's like Mad Max meets the Kumars or something.

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Hairy and scary.

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I feel drained and I was only a passenger.

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That's what I'm worried about.

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-ALL:

-Hello!

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Wow, this is unreal, mate. Hey! All right, guys?

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Wow. It's like a royal visit.

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Pradeep lives with his family

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in this warren of tightly-packed, two-room houses.

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-This is my house.

-Ah. Lovely.

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Hello. Namaste. Nice to meet you.

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That's your boy, yeah? Hello.

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-This is my mother.

-Hello. Namaste.

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-Have a please sit down, sir.

-OK, thank you. Thank you very much.

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-La familia!

-Yeah. I have a big family.

-Big family.

-Yeah.

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His family are probably a bit apprehensive about me,

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but I'll win them round with me Cockney charm, hopefully.

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She works part-time in her friend's beauty salon.

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She does all the housework as well, yeah.

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Do I press her feet every day? She should...

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She should press my feet!

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Yes.

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Pradeep, where does everyone sleep?

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Wow.

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-This is my kitchen.

-Ah, the kitchen, huh?

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-Oh, that's where...your bathroom?

-Ah, yeah.

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When she had that curtain closed,

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I thought it went right the way round, but it don't.

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It's here. This is it. This is the end of it here.

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God.

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With no space at home,

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Pradeep has arranged a room for Mason just round the corner.

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Yes. And your house.

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Oooh, lovely.

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-So big. Yeah.

-Few pin-ups. Bollywood.

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-Yeah.

-Bollywood, huh?

-Bollywood, yeah.

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This is nice. This should do, mate.

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Thank you very much.

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Double skinny, mate. Nothing, he ain't got nothing.

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Living in the front room with his mum staying there

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and his kids and his missus. Grim, mate. Double grim.

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DOGS BARK

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All sharing a toilet here in the street.

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The whole neighbourhood sharing a toilet.

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My God, the smell in there is outrageous.

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Outrageous.

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But early days and, uh...

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going to get into it. Got to absorb it.

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Got to get into the way of life here.

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It's Mason's first day of training as a Mumbai taxi driver.

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Lesson one - keep the gods on side.

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Who is Ganesh?

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Pradeep won't start driving before he's made an offering

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to the elephant-headed Hindu god of success.

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Wow.

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We got a flower stall in here!

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-God bless Ganesh.

-Yeah.

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Where's all the punters? I hope I'm not scaring them away!

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Hello, sir.

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Before he takes the wheel,

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Mason's spending the day watching Pradeep work.

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Your cash.

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Hello, mate. Where are you going to? Where are you off to?

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I'm going to pick up my kid from school.

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Pick up your kid from school?

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We like the regulars, eh? Keeps us going.

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Yeah. Oh, here's all the kids now coming out, eh?

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In Mumbai, the fare doesn't always match what it says on the meter.

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-In your hands...

-20.

-Yeah.

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The meter says 26 rupees,

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but Pradeep's regular customer has given him just 20.

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So, he ain't tipped you, he's give you less.

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That don't work where I'm from.

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20 rupees is just 25 pence.

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In a day, Pradeep is lucky to make £10.

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Over half of this goes on petrol, insurance and loan repayments

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for his cab. Only then can he buy food and pay the bills.

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That's doesn't leave you with much, mate, does it?

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Wow, it's very tough for you and your family, huh?

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Yeah, yeah, yeah. Yeah.

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HORNS BEEP

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Competition is fierce.

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Pradeep is just one of 60,000 taxi drivers and more than 200,000

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auto rickshaws vying for business in the city's sweltering streets.

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I'm melting in this cab, mate.

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Are you allowed to drive in your pants here? That's what I want to do.

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Right.

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Taxi! Taxi!

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But the toughest thing for a cabbie in Mumbai is the sheer weight

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of traffic. Every day, the city is crippled by gridlock.

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During rush house, it grinds to a halt.

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Look at these cars. It's like a sandwich.

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Oh my God.

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In this kind of traffic,

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drivers can spend hours in the cab without a passenger.

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No sign of a fare. No-one getting in the cab, mate.

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Basically, it's like the North Circular and it's about 100 degrees.

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In these jammed roads,

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it can take more than an hour to crawl just one mile.

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The fumes, the heat... intolerable cruelty, this is.

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It's like torture, that's what it is. It's like torture.

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What have I got myself into here, eh?

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Oh. Welcome to hell.

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Oh, I am melting in here.

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Mate, you got to get some air-con. You need some air-con.

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Only the blue and white cool cabs

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have the luxury of air conditioning -

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a dream for most cabbies.

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Ganesh on the dashboard, help us in the traffic.

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Please help us.

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Mate, how do you do this, mate? I tell you what.

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-Yes.

-I don't know how you do it.

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I will never moan about traffic in London again.

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Oh, we're moving. Thank God.

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It's the end of the shift.

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Time to return home with the last passengers of the day.

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So you're getting a first-hand experience of traffic in Mumbai.

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-Yes.

-How do you find it? Crazy?

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Yeah, crazy, depressing. I'm not finished yet, hold on.

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Have you got 20 minutes?

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Pradeep regularly works a 15-hour day, finishing well past midnight.

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Mason, I love Mumbai.

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Yeah, good. Yeah. I'm glad you do.

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Traffic. Just... it's nuts.

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Proper gridlock.

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Baking hot in that cab and all, mate, sweating, dripping off me.

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I ain't even driven a taxi yet.

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The mean streets of Mumbai...

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and they certainly are that, I tell ya.

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I'm an East Ender, I'm cleaning me doorstep

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like they used to in the old days.

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I'm cleaning that crap away for starters. I suppose it's dog crap.

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Thank you.

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The streets may be tough,

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but Mason's beginning to feel at home in Pradeep's neighbourhood.

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Logistically, I'm really on... I'm right on the water tap,

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so this is a prime location.

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I'm feeling better than what I did.

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I was really drained yesterday, really drained, you know,

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no air-con and that, it was just unbearable.

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Before letting him loose on his cab,

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Pradeep is taking Mason to a local driving school.

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And you are going to drive the taxi in Mumbai, OK?

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-OK. Yeah.

-Fine?

-Yeah, that's good.

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-And you're ready for that?

-Yeah, yeah.

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Yeah. It's very difficult to drive in Mumbai. Really very difficult.

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"Lane driving is sane driving."

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-I ain't seen any sane driving here yet.

-Insane.

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Mason may be a licensed London taxi driver, but this is India

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and there's a whole new set of rules.

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You should take care whenever you're driving here.

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Not only the human being should be take care of here - animals and all.

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Too much problem if you're going to hit...

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the cow. The cow is like a god in India.

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-Right.

-Understood?

-Yeah, yeah, yeah.

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If you're hitting the man, it's not a problem, you can say sorry

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-and everything...

-I can run.

-..it will be OK.

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You're going to hit the god, it's very problem for us.

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-OK.

-Understood?

-Yeah, yeah.

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-You should...take care.

-I can run over any men.

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Of course. You should take care about that.

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-But the cow, I must miss.

-Yeah.

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Let's come this way.

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For his lesson, Mason's going to be driving a vintage Fiat Padmini -

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the traditional Mumbai taxi.

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Please. There it is.

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Wow. It's old, innit?

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I told you, it's not so easy.

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Oh, mate. This is going to be fun.

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Very, uh, compact.

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-In there?

-Good car?

-Yeah, fantastic. Ain't there a handbrake?

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-There is no handbrake.

-There's no handbrake?

-Yeah.

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-Jesus.

-There is no handbrake.

-Indicators?

-Indicator...

-Yeah.

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..you have to show your hand when you want to go the left.

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-You what?

-If you want to go to the left...

-Yeah.

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-..you have to go like this.

-Like that?

-Yeah.

-Yeah?

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OK? If you want to stop your car, you should do that.

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Like this.

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If I want to turn left, I've got to go like that out the window?

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-Yeah, like this.

-You're having a laugh, aren't you?

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Yeah, you're going left.

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That's the least of me problems, innit, indicating?

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Maybe sometimes, because I'm an instructor, this is my job,

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sometimes getting angry and this and that, you have to understand.

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-Getting angry?

-Maybe.

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-Very good.

-OK?

-Yeah, please go.

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And be careful. The dogs are there.

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-Yeah.

-OK?

-Mind the dogs.

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I check me mirrors, there ain't none. Where's the wing mirrors?

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Stop. Stop. Brake, brake, brake. Brake, brake...

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-Oh, the brakes don't...

-Brake, brake here.

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Oh, the brakes, they don't work.

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-And now we are going left.

-Left?

-Yeah.

-Oh, left.

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Yes. OK?

0:19:450:19:48

-Oh.

-Take a left.

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HORNS BEEP

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Now, I'll get in trouble if I touch one of these cows, mate.

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That'd be the end of me.

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Nice.

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The old Padmini may be short on mod cons, but it does have the

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essential feature of any car in Mumbai.

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Horn, horn, horn, horn.

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Give them a bib? Give them a bib?

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-Yeah.

-That's OK?

-Yeah.

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-It's not rude to do that?

-Yeah, you should do that.

-Yeah. Do that.

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When you are doing the horn, they can understand he's moving.

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-Right.

-Now stop.

-Stop? Right, yeah, yeah.

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-Ready?

-Gotcha, yeah.

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Where's he going? He's gone through a red light.

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No, actually, we are following the rules.

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Like Wacky Races.

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Shall I stop for these people?

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-No, no, go through.

-They're on a crossing.

0:20:350:20:37

-If you stop the car, a lot of people are coming.

-Oh, right.

0:20:370:20:39

You can go. It's a human jungle.

0:20:390:20:42

It's a human jungle. You're not shouting yet.

0:20:420:20:44

When are you going to shout?

0:20:440:20:48

"Horn OK please." What does this mean? As in...

0:20:480:20:51

Horn please, OK? All correct.

0:20:510:20:54

-I don't understand.

-Horn, please.

0:20:560:20:58

-Please give me the horn?

-Yeah.

-Give me the horn so I know...

0:20:580:21:01

Any time, please give me the horn.

0:21:010:21:02

Please give me the horn. I'll have to rephrase that.

0:21:020:21:05

Whoo! Living the dream, baby. I'm in Mumbai.

0:21:050:21:08

-Yeah.

-Whoo!

0:21:080:21:09

So is Mason ready to go solo?

0:21:110:21:14

Very well done.

0:21:160:21:18

You did a good job and you can drive properly in Mumbai.

0:21:180:21:22

-Inshallah.

-Watch out, Mumbai, eh?

-Yeah.

0:21:220:21:26

Yeah, it was good, it was exciting. Exciting.

0:21:300:21:33

Yeah, the whole thing's a problem.

0:21:340:21:36

You know, you got to be very alert at every junction.

0:21:360:21:40

The signals? I ain't seen no-one else do the signals.

0:21:420:21:45

Pradeep, I ain't seen you do a signal once.

0:21:490:21:52

The only signal I've seen is on your mobile phone

0:21:520:21:54

when you're talking on that.

0:21:540:21:55

Oh, oh, oh, oh, very good, very good!

0:21:550:21:58

Dinner back home is a chance for Mason to find to more

0:22:050:22:08

about Pradeep's family.

0:22:080:22:11

How many people do you support?

0:22:170:22:20

Pradeep took on the responsibility of four extra children

0:22:280:22:32

when his brother died four years ago.

0:22:320:22:34

So you took your sister-in-law and her children under your wing?

0:22:430:22:46

Now Pradeep has to pay for six children's education.

0:22:590:23:03

I take my hat off to you, how you keep going and keep doing it.

0:23:030:23:07

You're a strong man.

0:23:070:23:09

You need just a little bit of luck, mate, like we all do

0:23:210:23:24

and you'll be fine.

0:23:240:23:26

Now, that's the question, that's the question.

0:23:330:23:36

I'd be saving up for one of them cool cabs, I know that, if I could.

0:23:360:23:39

You need a cool cab, that's what you need, eh?

0:23:390:23:42

That's what you need, son.

0:23:420:23:44

Pradeep, good night, mate.

0:23:440:23:47

'He's got it harder than I thought.

0:23:470:23:48

'He's looking after his sister-in-law and her four kids as well.'

0:23:480:23:52

To go out every day with a smile on his face is just a testament

0:23:520:23:56

to the geezer, you know?

0:23:560:23:58

Today, mason will take the wheel of the taxi.

0:24:040:24:07

-Oh, Mason, how are you?

-Hello, mate.

0:24:090:24:11

Although the roads may be chaotic,

0:24:110:24:13

Mumbai cabbies are still governed by strict rules.

0:24:130:24:17

By law, Mason has to look the part.

0:24:170:24:19

How comes you ain't wearing a uniform?

0:24:230:24:25

Oh, all right. Renters wear the uniform, nice.

0:24:320:24:35

-The uniform.

-Top and trousers.

0:24:350:24:38

Guys and girls, what do you think?

0:24:500:24:53

-Very nice.

-Oh. Yes, yes.

0:24:540:24:59

Before they head out in the cab, Mason needs to get his bearings.

0:24:590:25:03

Central and South Mumbai are Pradeep's main hunting grounds

0:25:100:25:13

and the first job is to learn how to get there.

0:25:130:25:16

So, yeah, we're hitting the streets. Going to be a challenge.

0:25:190:25:23

HORNS BEEP

0:25:230:25:25

Pradeep starts his day round the bustling northern railway stations

0:25:280:25:32

to find a passenger to take into the city.

0:25:320:25:35

But being too eager to get a fare can have dire consequences.

0:25:370:25:41

So what, they'll attack me if I run someone over, Pradeep?

0:25:550:25:59

If I run someone over, get in the driver's seat.

0:26:090:26:12

Where we going? Where we going? Right?

0:26:240:26:26

-Sidhe.

-Left.

0:26:260:26:28

Sidhe, straight.

0:26:280:26:31

Speaking Indian now, ain't I?

0:26:310:26:32

Once he's picked up a fare south,

0:26:340:26:36

Pradeep usually takes the expressway into Central Mumbai.

0:26:360:26:40

-Over there?

-Yeah.

0:26:420:26:44

National Park on the left.

0:26:520:26:53

The fast-moving expressway has its own dangers.

0:26:550:26:59

Whoa! Whoa!

0:27:010:27:03

Sorry, mate, sorry. They got to put a bit of tarmac down here.

0:27:050:27:10

Jesus. Oh, mate.

0:27:100:27:14

-Mason.

-What? What?

0:27:140:27:16

Don't think so. I'm having a nightmare.

0:27:170:27:19

Off the expressway and into the city centre,

0:27:210:27:23

things start to get more complicated.

0:27:230:27:26

Pradeep, why don't they put the street signs on the streets

0:27:280:27:31

so I know where I'm going?

0:27:310:27:32

Whoa, this is nuts, mate.

0:27:380:27:41

I don't know where I'm going. It's a nightmare.

0:27:420:27:45

But where are we now? Where are we?

0:27:450:27:47

-The Times of India Building.

-Times of India Building.

0:27:470:27:50

You know, you're teaching me, Pradeep,

0:27:500:27:52

but it's not really making much sense, you know?

0:27:520:27:55

It took Mason three years to learn the streets of London,

0:27:550:28:00

but he has just a few days to master Mumbai.

0:28:000:28:03

If they start going crackers in the back

0:28:030:28:05

and screaming the house down, "Where are you going?

0:28:050:28:07

"What are you doing? Why have you come this way?"

0:28:070:28:11

Not good, mate, not good.

0:28:110:28:12

To be honest, I'm stressed out. Very stressed out.

0:28:160:28:20

Stressful experience, you know?

0:28:200:28:22

Pradeep has decided Mason needs a break

0:28:260:28:28

and a cup of the local milky tea.

0:28:280:28:30

-Good.

-Good?

-Yeah, nice.

0:28:350:28:37

It's not just taxi drivers who ply their trade on the roads of Mumbai.

0:28:370:28:42

The cab rank is a marketplace for beggars and street sellers.

0:28:420:28:47

That's the one. That's the one. I'll have this one.

0:28:470:28:50

-What's your name?

-Badami.

0:28:520:28:54

Badami?

0:28:540:28:57

Badami, thank you very much. Hello, boys, how you doing?

0:28:570:29:01

You looking after your mum, eh? Eh?

0:29:010:29:03

Are you from Mumbai?

0:29:060:29:08

Up north, huh? North India.

0:29:100:29:13

Badami lives in a community of Rajasthanis

0:29:150:29:18

who have made their home under the flyover.

0:29:180:29:20

With no work in the countryside, Mumbai is a magnet for people

0:29:220:29:26

from India's poorest regions.

0:29:260:29:28

That's it there?

0:29:320:29:33

What, there? That's it?

0:29:360:29:38

Right on the motorway here.

0:29:390:29:41

Badami and her family have lived here for four years.

0:29:430:29:47

Across India, an estimated 78 million people are homeless.

0:29:470:29:53

What is in Rajasthan? Is there anything there for you?

0:29:560:30:00

Do you always have enough money to eat?

0:30:050:30:08

Badami, what's your hopes for the future for you and your children?

0:30:190:30:24

It's like a load of lost souls, isn't it,

0:30:390:30:42

just waiting for someone to help them, I suppose.

0:30:420:30:46

Beautiful children.

0:30:460:30:47

Just been dealt a wrong hand, mate, in life, that's all.

0:30:470:30:51

You just want to clean them up and put them in lovely clothes and,

0:30:510:30:54

you know, let them enjoy their life as a kid, innit?

0:30:540:30:57

Ain't no life for a kid, is it, really?

0:30:570:30:59

I don't know, mate. I really don't know any answers.

0:30:590:31:03

This city's just fucking draining me, mate, really, emotionally.

0:31:030:31:07

It's just...I don't know.

0:31:070:31:09

Pradeep's family also came to Mumbai

0:31:140:31:16

from the countryside of northern India.

0:31:160:31:19

For him, the threat of poverty and destitution is very real.

0:31:190:31:23

Poverty, mate. Oh.

0:31:520:31:54

Why don't the government do something, sort it out?

0:31:560:31:59

Shouldn't be happening in the 21st century.

0:31:590:32:02

If you ain't got no money, you're fucking...

0:32:020:32:04

you're bang in schtuck in this place, mate.

0:32:040:32:06

Just a grind just to live,

0:32:060:32:10

just to eat, just to survive.

0:32:100:32:12

DOGS BARK

0:32:120:32:13

Just to be human, really.

0:32:130:32:15

Pradeep has brought Mason to the southern tip of Mumbai

0:32:210:32:24

and the very heart of the city.

0:32:240:32:26

I'm loving the architecture down here, mate.

0:32:260:32:30

This is a beautiful part of town.

0:32:300:32:32

Aha! See, when we make something, mate, it stays, doesn't it, eh?

0:32:370:32:43

But behind the tourist attractions

0:32:530:32:56

live some of Mumbai's poorest people.

0:32:560:32:58

Pradeep wants Mason to meet some taxi drivers

0:32:580:33:02

at the very bottom of the pile.

0:33:020:33:04

-Hello, how are you?

-Hello, mate. Nice to meet you.

0:33:180:33:20

-Welcome to India.

-Thank you very much, sir.

0:33:200:33:22

-This is my friend, Ragu.

-Ragu.

-Hi.

0:33:220:33:25

-Nice to meet you. He's from UP as well?

-Yes.

0:33:250:33:28

Like many cabbies, Pavan and the drivers arrived in Mumbai

0:33:280:33:31

from India's poorest northern states.

0:33:310:33:34

It's nice tea.

0:33:340:33:35

Nice tea, yeah. Shukria. Shukria. Oh, that's a good one.

0:33:350:33:40

That's a good one. That's a vintage one, that one.

0:33:400:33:42

Another cup of rosy with the boys before we start the shift.

0:33:440:33:48

Guys, when you first came down here driving a cab, how did you get by?

0:33:480:33:52

Your geographical knowledge of Mumbai must have been very small.

0:33:520:33:55

Like Mason, these drivers wear the khaki uniform which shows

0:34:130:34:17

that they rent their cars.

0:34:170:34:19

Pavan, is this your taxi?

0:34:190:34:21

This is your baby, yeah?

0:34:230:34:25

Cheap to run, the Fiat Padmini is the workhorse

0:34:310:34:34

for the city's poorest taxi drivers.

0:34:340:34:37

Here we go. Come on.

0:34:370:34:39

This is the car Mason will be driving when he goes solo...

0:34:390:34:42

Hey!

0:34:420:34:44

..in just a few days' time.

0:34:440:34:46

This motor is an animal, I'm telling you.

0:34:480:34:50

The white one drove better in my training.

0:34:500:34:52

Where you off to, mate?

0:34:550:34:57

Bombay central.

0:34:580:35:00

This is Mason's first chance to pick up some fares.

0:35:000:35:03

Sidhe. Sidhe.

0:35:030:35:06

Yeah, sidhe.

0:35:060:35:08

With Pavan directing him, Mason's getting into the swing of things.

0:35:080:35:12

So, you work for a call centre, huh?

0:35:130:35:15

Yeah.

0:35:150:35:16

Can you say to me, "Is the homeowner there?"

0:35:160:35:20

-"Hold a minute."

-I'm sure it's you.

0:35:200:35:22

You've been getting me out of bed too early!

0:35:220:35:24

HORNS BEEP INCESSANTLY

0:35:280:35:30

Jesus.

0:35:300:35:31

Out of me way.

0:35:310:35:34

As the notorious rush hour approaches,

0:35:340:35:37

the Mumbai public just want to get home.

0:35:370:35:40

People walking in the road. There's just so many people in Mumbai.

0:35:400:35:44

I've never seen so many people.

0:35:440:35:46

Where are you going to, madam?

0:35:480:35:50

-I want to go doctor.

-Doctor?

-Yeah, dockyard.

0:35:500:35:54

-Doctor Jard? Dockyard?

-Dockyard.

-Oh, the dockyard!

0:35:540:35:58

I'm working. I can't go any quicker, love.

0:36:020:36:04

Taxi! Taxi!

0:36:070:36:08

CAR HORN Yeah, hold on. Doing me job, pal.

0:36:080:36:11

You'll have to hold on, mate. It's what I do for a living.

0:36:110:36:15

Straight on, my man?

0:36:160:36:17

With just days to go, Mason is no closer to finding his way round.

0:36:170:36:22

-Left?

-U-turn, U-turn.

-U-turn.

0:36:220:36:25

Without Pavan, he'd be lost.

0:36:250:36:28

I don't drink whisky,

0:36:280:36:29

but I feel like having a double or something like that, I really do.

0:36:290:36:33

Really fucking stressed.

0:36:330:36:35

Sweating hot. Not knowing where I'm going is just, it's unbearable.

0:36:350:36:40

Like the heat. I feel really vulnerable.

0:36:400:36:44

I really don't think I can do it, mate. I don't know where I'm going.

0:36:440:36:48

I really don't. I ain't had time. You know?

0:36:480:36:51

Turn it in. Cup of chai, please!

0:36:530:36:55

Pavan's wife and two-year-old daughter

0:37:000:37:02

still live back in a village in Uttar Pradesh.

0:37:020:37:05

He can't afford for them to stay in the city,

0:37:070:37:09

so instead he sends money home.

0:37:090:37:11

Living apart is another burden on Mumbai's migrant workers.

0:37:140:37:19

Pavan, how often do you see your wife and daughter?

0:37:190:37:21

Pavan sends most of his earnings - about £100 a month -

0:37:350:37:39

home to his wife.

0:37:390:37:41

He also pays for his brother's education.

0:37:410:37:43

How long's he got to go?

0:37:590:38:00

He's away from his family, his little girl, for all that time.

0:38:050:38:08

That's something he ain't going to get back.

0:38:080:38:10

It's like he's banged up somewhere, isn't it, really?

0:38:100:38:13

I feel sorry for him, mate, I really do.

0:38:130:38:15

There must be thousands of them doing it,

0:38:150:38:17

though, all coming down here.

0:38:170:38:18

Go to Mumbai, seek your fortune. The streets are paved with gold.

0:38:180:38:22

But they ain't.

0:38:220:38:23

But the lure of huge wealth and opportunity is irresistible.

0:38:270:38:30

As more and more people are drawn to the city,

0:38:300:38:33

overcrowding is reaching crisis proportions.

0:38:330:38:36

At its worst, one million people are crammed, cheek by jowl,

0:38:360:38:40

into just one square mile.

0:38:400:38:42

With rental prices through the roof, over 60% of Mumbai's population

0:38:420:38:47

are forced to live in the city's growing slums.

0:38:470:38:49

Pavan's life is typical.

0:38:490:38:52

To save cash, Pavan shares a room with other migrant workers.

0:38:560:39:01

Up to 20 drivers live in this shack.

0:39:010:39:04

-We'll sleep here...

-Yeah.

0:39:050:39:07

..in lines, eight to ten people.

0:39:070:39:10

One man, second, third, fourth, in line.

0:39:100:39:13

No-one should live like this, mate.

0:39:130:39:15

This is fucking beyond making a few quid, innit, really?

0:39:150:39:18

About being a human being, innit?

0:39:180:39:20

The Bollywood dream of Mumbai is a long way from reality

0:39:200:39:24

for these migrant taxi drivers.

0:39:240:39:27

With space at such a premium, some natives of Mumbai have begun

0:39:410:39:45

to resent the influx of migrants from the northern states

0:39:450:39:49

of Uttar Pradesh and Bihar.

0:39:490:39:51

Some local politicians have whipped up these tensions,

0:40:160:40:19

blaming the migrants for the city's many problems

0:40:190:40:22

and in the past there have been violent attacks on migrant workers.

0:40:220:40:26

Marked out by their uniforms, taxi drivers from the north

0:40:260:40:29

have borne the brunt of the violence.

0:40:290:40:32

There is little Pavan or his friends can do

0:40:450:40:47

about the discrimination they face.

0:40:470:40:49

Guys, when I go home and I tell my wife about you, like,

0:41:000:41:03

meeting you and what I've seen, she'll tell me

0:41:030:41:06

never to moan again about driving a taxi in London.

0:41:060:41:10

One thing I think we all share is that you need a bit of luck, huh?

0:41:100:41:15

So be lucky.

0:41:150:41:16

Be lucky.

0:41:180:41:19

'Being from UP or Bihar,

0:41:210:41:23

'you ain't exactly flavour of the month down here, are you?

0:41:230:41:26

'They're getting the brunt of it, you know,

0:41:260:41:28

'cos they're easy pickings, ain't they, with their uniform on.

0:41:280:41:30

'The odds are stacked against you.

0:41:300:41:33

'It's a noble job, they say that, you know?'

0:41:330:41:35

It's been going for hundreds of years. Great job, really,

0:41:350:41:38

driving a cab. But here, they're looked at like a piece of shit.

0:41:380:41:41

Back on the old plot. Thank God.

0:41:530:41:55

I've missed the Borivali East!

0:41:570:41:59

Hello, boys. Abisheck, how are you?

0:42:000:42:03

After experiencing the conditions that the migrant drivers live in,

0:42:030:42:07

Mason is seeing Pradeep's neighbourhood in a different light.

0:42:070:42:11

I'm lifted already. Kids are smiling.

0:42:140:42:17

Weren't a lot of smiley kids down there, mate.

0:42:170:42:19

Nothing to smile about, is there?

0:42:190:42:22

And now I'm back in my old street.

0:42:220:42:24

When I first saw this, I was like, "Oh,"

0:42:240:42:26

and then I went down there and see, you know, how Pavan's living.

0:42:260:42:32

Just another level, really. It's brighter here, you know?

0:42:320:42:35

People are smiling, there's a nice community.

0:42:350:42:37

I didn't really get that feel down there.

0:42:370:42:39

They was like people in despair, you know?

0:42:390:42:41

Hello, guys. How are you?

0:42:410:42:44

Hello, mate, how are you?

0:42:440:42:45

You all right? Good to see you.

0:42:450:42:47

-Hi, Sheela.

-Hi.

-You OK? Hello, mate.

-Morning.

-How are you?

-Fine.

0:42:470:42:53

Opening up me old gaff.

0:42:530:42:55

Any post? Oh, a few bills. Get you every time!

0:42:570:43:00

Another day in paradise!

0:43:040:43:05

Mason is getting in one last practice run

0:43:100:43:12

in Pradeep's taxi before he has to go it alone.

0:43:120:43:16

This is like driving a Rolls-Royce compared to that bloody other thing.

0:43:160:43:21

This is good taxi, Pradeep,

0:43:210:43:24

compared to...Padmini.

0:43:240:43:28

-That's killing me, that cab.

-Yeah.

-That cab's killing me!

0:43:280:43:32

Oh, fine. Fantastic.

0:43:340:43:37

-Am I blending in now? Am I becoming a Mumbaian?

-Oh!

0:43:490:43:53

DRUMS ROLL

0:43:590:44:02

Today is one of the biggest days on the Mumbai calendar.

0:44:030:44:07

What's going on, Pradeep?

0:44:090:44:11

It's the climax of a 12-day festival

0:44:140:44:17

celebrating the elephant god, Ganesh,

0:44:170:44:20

and celebrations have hit the streets.

0:44:200:44:22

FIREWORKS BANG

0:44:230:44:26

Fucking Ada!

0:44:260:44:27

GENERAL HUBBUB

0:44:270:44:30

Millions of Mumbaikars head for the city's beaches,

0:44:300:44:33

carrying effigies of Ganesh which they then immerse in the sea.

0:44:330:44:38

I would have given this one a swerve at home, I think.

0:44:430:44:46

Pradeep and Mason have given Santos and his family

0:44:460:44:50

a lift down to the beach.

0:44:500:44:52

THEY CHANT

0:44:520:44:54

Come on, Santosh. You're nearly there, mate.

0:44:540:44:57

THEY CHEER

0:44:570:44:59

I've never seen so many people on the beach in all my life.

0:45:020:45:05

I can't believe how many people are here. Thousands of people.

0:45:050:45:09

The festival was embraced by the people of Mumbai at the turn

0:45:090:45:12

of the last century as a show of unity against colonial British rule.

0:45:120:45:17

Now, it's a time for all Mumbaikars to celebrate together.

0:45:170:45:22

He's done me no favours so far, Ganesh, traffic-wise, you know?

0:45:220:45:26

But there's still time, there's still time.

0:45:260:45:29

GENERAL HUBBUB

0:45:290:45:32

Keep going.

0:45:340:45:36

Their god...submerged.

0:45:390:45:43

Ganesh is a symbol of hope for all Mumbaikars.

0:45:430:45:47

Whether they were born here or migrated from further afield,

0:45:470:45:51

they're locked in the same struggle to survive

0:45:510:45:53

in India's city of dreams.

0:45:530:45:56

Yeah, I'm from Bethnal Green, east London.

0:45:560:45:58

-Fantastic to meet you.

-Yeah, and to meet you, sir.

0:45:580:46:00

-I'm very, very happy.

-Oh, good. And me, I'm pleased as well.

0:46:000:46:03

-Yes.

-Where you from?

-Bombay, sir.

-UP.

-UP?

-Yes.

0:46:030:46:06

-Calcutta.

-Calcutta. UP? Bihar? Bihar? Oh, UP.

0:46:060:46:12

They're from all over India down here, you know?

0:46:120:46:14

All doing this, you know, they've come down here for this day

0:46:140:46:17

and they're all together, doing it all together,

0:46:170:46:19

which is a good thing, you know?

0:46:190:46:21

How was it? It was good, Santos? You enjoyed doing that?

0:46:210:46:24

Ah, it was very good.

0:46:240:46:26

Very good. You done well, mate, you done well.

0:46:260:46:28

THEY CHEER

0:46:280:46:32

You know, it's nice to see a bit of hope in people's faces

0:46:330:46:36

that haven't got anything.

0:46:360:46:38

It's not all despair and traffic. Very, very special day.

0:46:380:46:42

Now Lord Ganesh has got to help me out

0:46:420:46:44

when I take that taxi out on my own.

0:46:440:46:46

I'm hoping he will. I'm hoping he'll do me a favour,

0:46:460:46:48

cos I brought him down here, I've said me prayers and sent him

0:46:480:46:51

off in immersion, so I've done my bit!

0:46:510:46:53

It's the moment of truth for Mason.

0:47:020:47:05

Today, he has to drive the cab on his own.

0:47:050:47:08

He'll have to pick up fares for real on Mumbai's streets.

0:47:080:47:12

How are you?

0:47:120:47:13

Thank you very much, darling. Cheers. Thank you.

0:47:150:47:18

Mason is still worried about getting lost, so he's asked

0:47:180:47:21

a neighbour for some last-minute advice.

0:47:210:47:23

-With the lefts and rights...

-OK. So...

0:47:230:47:26

-Left.

-Left is baia.

-Baia.

0:47:260:47:29

-Or right is daya.

-Right is daya.

0:47:290:47:32

And in front of you, sidhe.

0:47:320:47:34

Sidhe, I've got that one. I'm good with that one.

0:47:340:47:36

-Oh, and behind is pichi. Yeah.

-OK, so baia, daya...

0:47:360:47:40

-..sidhe, pichi.

-Yeah.

-You're a good teacher.

0:47:400:47:43

-No, I'm not teacher.

-I'm a bad student!

0:47:430:47:46

Mason's car for the day is a vintage Fiat Padmini

0:47:490:47:52

and Pradeep is making sure he has all the help he can get.

0:47:520:47:56

I'm feeling a bit...nervous.

0:48:230:48:26

Today, I've got to show the... well, I want to show myself

0:48:260:48:29

and Pradeep that I can do the job, you know?

0:48:290:48:32

He's showed me as much as he can and I'm on my own now,

0:48:320:48:35

so, you know, I want to get on with it.

0:48:350:48:38

Pradeep has a last-minute surprise for Mason - a reminder of home.

0:48:400:48:45

-All right, Pradeep?

-Hi.

-Ah! Ah!

0:48:450:48:49

Good morning!

0:48:510:48:52

It's good.

0:49:040:49:06

Very good.

0:49:090:49:11

Seeing the girls' names there has upset me, it has.

0:49:130:49:18

Cos I'm missing them at the moment and yeah, it's really nice.

0:49:200:49:23

For hire.

0:49:260:49:27

Hooter works. Let's go.

0:49:270:49:30

Let battle commence!

0:49:300:49:32

With his family behind him and an elephant god on the dashboard,

0:49:350:49:39

London cabbie Mason McQueen is driving out solo

0:49:390:49:43

into the mean streets of Mumbai -

0:49:430:49:45

a taxi wallah hunting for fares.

0:49:450:49:49

Oh, cow in the road, cow in the road!

0:49:490:49:52

Mason's first challenge is to find a passenger heading south

0:49:520:49:56

towards the busiest streets of Central Mumbai.

0:49:560:50:00

Taxi, madam? No? Taxi?

0:50:000:50:03

Taxi! Taxi! Taxi.

0:50:030:50:06

Come on, Mason, get a job here.

0:50:080:50:10

But he's not having much luck.

0:50:120:50:15

14 million people, I can't get a job.

0:50:150:50:18

Driving around the railway stations,

0:50:180:50:21

it's dog-eat-dog in the hunt for fares.

0:50:210:50:23

I'm surrounded by all these auto rickshaws

0:50:230:50:26

and they're all jumping in there.

0:50:260:50:28

HORNS BEEP

0:50:280:50:30

Every passenger is fair game for the auto rickshaws.

0:50:300:50:33

Ah, another one's gone over and nicked me job. Jesus.

0:50:350:50:39

He's just dropped off that geezer and then he's nicked the first job.

0:50:390:50:43

Don't do that.

0:50:430:50:45

Cheaper than Mason's cab, the rickshaws pick up job after job.

0:50:450:50:49

Ah, look, he's getting in an auto rickshaw. Fuck's sake.

0:50:490:50:55

Fucking pests. Three-wheeled pests.

0:50:550:50:59

Mason decides to cut his losses

0:51:030:51:05

and heads to the busier streets of the south.

0:51:050:51:08

Empty.

0:51:080:51:10

Oh, me luck might change down here, I don't know.

0:51:100:51:13

Come on, you lovely people of Mumbai.

0:51:130:51:16

Ah, I'm in.

0:51:190:51:21

Hello, guv'nor. Where, mate?

0:51:210:51:24

Sophia, Sophia. Four-hander, eh?

0:51:250:51:29

Four carpenters are heading to work in the south.

0:51:290:51:33

See how your luck changes? One minute you're down in the dumps,

0:51:330:51:37

the next, you've got a big smile on your face.

0:51:370:51:39

Sidhe? Sidhe? Santa Cruz?

0:51:390:51:41

-Sidhe?

-Santa Cruz.

-Sidhe.

0:51:410:51:43

Mason's last-minute language lesson is paying off.

0:51:430:51:47

-Baia.

-Baia.

0:51:470:51:48

Baia, yeah, I know that one an' all!

0:51:480:51:53

That's what it's all about. Shukria, sir. Nice to meet you.

0:51:530:51:56

First one out the way.

0:51:590:52:00

Armed with just a few words of Hindi, he heads out to work

0:52:000:52:03

the busy streets of the city centre.

0:52:030:52:07

-You know the route?

-Yeah, kind of.

0:52:140:52:18

Baia? Sidhe?

0:52:180:52:21

Pichi? Behind?

0:52:210:52:24

In the bustling streets, fares start rolling in.

0:52:240:52:27

Finally, Mason is feeling like a proper cabbie.

0:52:270:52:30

-Baia.

-Baia.

-Baia!

0:52:300:52:32

It's a bit limited, mate, but it's all I know.

0:52:320:52:35

Do you have a licence?

0:52:380:52:40

Oh, yes, sir, yes. I've got a TV licence!

0:52:400:52:43

There you go, guv'nor. There's just your change, OK?

0:52:450:52:49

Come. What? You are standing there now, I thought you're dead.

0:52:490:52:51

-Come here, now.

-Is that the wife?

-It doesn't matter.

0:52:510:52:54

-I'll get her? I'll get the wife?

-I'll take the...

0:52:540:52:56

-Where has she gone? Let's get her.

-She was that side.

0:52:560:52:59

We'll get her. Not a problem, no. All part of the service.

0:52:590:53:02

I'm getting quite attached to this Padmini.

0:53:050:53:07

Never thought I'd say that!

0:53:070:53:10

It's gruelling work but, as the evening rush hour begins to kick in,

0:53:150:53:19

thousands of Mumbai taxi wallahs head back north.

0:53:190:53:23

Tonight, one of them is London cabbie Mason McQueen.

0:53:230:53:27

Come on, the old Padmini. Get me home, Pads.

0:53:270:53:32

Oh, I'm minging, that's how I'm doing. Could kill a shower.

0:53:560:54:00

I've got the grime of this city all over me.

0:54:020:54:04

But I'm glad to put it on the belt, clip it on the belt,

0:54:060:54:09

another notch on the belt. Quite an experience.

0:54:090:54:13

Like they say, if you can drive in Mumbai, you can drive anywhere.

0:54:130:54:16

I've had a go. What I've got is what I've got.

0:54:190:54:22

I'm sure he'll be fine with that.

0:54:220:54:24

Hello, mate.

0:54:330:54:34

Just under 500. All right?

0:54:390:54:42

Done my best. Not bad, eh? Not bad for a learner!

0:54:430:54:46

When I get back to London, there won't be a day goes by that I don't

0:54:510:54:55

think of you, thinking, "Right, if he's doing that, I can do it too."

0:54:550:54:59

-OK, mate.

-OK.

-Yeah, nice one.

-Yes.

0:55:110:55:15

GENERAL HUBBUB

0:55:150:55:17

What's going on here? Wow, look at the street!

0:55:170:55:20

Look at the street where I live!

0:55:200:55:21

Mumbaikars love a street party.

0:55:230:55:26

Tonight, Pradeep and his neighbours have pulled out all the stops

0:55:260:55:29

for Mason's triumphant return.

0:55:290:55:31

Pavan. All right, buddy? How are you, son?

0:55:320:55:35

Good to see you. Got through it and that was the aim of the game.

0:55:350:55:39

With your help, I made it.

0:55:400:55:43

'This community has, like, kept me

0:55:450:55:48

'going through the despair I'm seeing on the streets every day.

0:55:480:55:51

'They've kept me going, especially the kids.

0:55:510:55:53

'They get by with the minimum of everything,

0:55:550:55:58

'but they do it with a dignity and they just get on with life.

0:55:580:56:03

'Fucking exhausted, but elated that I done it

0:56:030:56:06

'and I've been welcomed into this community like I have been.

0:56:060:56:12

'Really nice people.'

0:56:120:56:15

Got me through it, it really has.

0:56:150:56:17

Special place. Borivali East, mate.

0:56:170:56:20

Welcome to India!

0:56:200:56:22

# I'm a one man band Nobody knows or understands... #

0:56:280:56:35

Mason is back and working the streets of London.

0:56:350:56:39

Bus lane, baby. There ain't none of these in Mumbai.

0:56:390:56:41

Look at this, clear. Going past the traffic.

0:56:410:56:44

Look, open the window... silence.

0:56:440:56:48

Silence is golden.

0:56:480:56:50

One new passenger in his cab is a constant reminder of his time

0:56:520:56:56

with the taxi wallahs of Mumbai.

0:56:560:56:59

There's not a time that I don't think about Pradeep and Pavan,

0:56:590:57:02

you know, I feel for them, pulling them cabs around in that heat.

0:57:020:57:06

We're lucky, we've got it all here. We've got it all.

0:57:060:57:09

You know, we've got our own problems, but I think they're

0:57:090:57:12

really small in comparison to what's going on in Mumbai, you know?

0:57:120:57:17

Evening!

0:57:230:57:24

It's the Mumbai marauder.

0:57:260:57:27

Oh, abuse. I love it in here. I pay you for it.

0:57:290:57:33

-How was the food out there, Mase?

-Bill, it weren't as nice as yours,

0:57:330:57:36

-but it was...

-Ah!

-Oh, Bill!

0:57:360:57:39

Look at that, Plan B. Nasty Terry.

0:57:420:57:44

Look at that, it's Nasty Terry. Cockle, straight away.

0:57:440:57:47

Mason knows that even a few pounds will go a long way

0:57:470:57:49

-for the drivers he's met in Mumbai.

-Thanks, Nick.

0:57:490:57:52

A whip-round raises enough cash

0:57:520:57:55

to send Pavan back home to see his family.

0:57:550:57:57

Good luck, mate. I'm glad you ain't let me down.

0:57:570:58:00

I thought £11.80, looking at the lot of yous, but no,

0:58:000:58:02

it's really nice of you, guys.

0:58:020:58:04

London's finest. Finest cab service in the world.

0:58:040:58:07

-Well done.

-Hear, hear!

0:58:070:58:10

-Gents, I'm going back to work.

-All right, mate.

0:58:100:58:12

God bless you all. Thank you very much, yeah?

0:58:120:58:14

-Be lucky, Mase.

-Ta-ta, mate.

0:58:140:58:17

Next time, Richard Gibson leaves his dairy farm in Devon

0:58:200:58:23

to work as a Samburu cattle herder.

0:58:230:58:26

This isn't going to be my usual day then, obviously.

0:58:260:58:28

With farmers forced into bloody battles to keep their cattle alive.

0:58:280:58:33

He's prepared to give his life for his cows,

0:58:330:58:35

cos if they haven't got them, they've got nothing.

0:58:350:58:37

He'll be faced with some unusual traditions...

0:58:370:58:40

I just don't want to be circumcised today!

0:58:400:58:43

..and experience a way of life on the edge of existence.

0:58:460:58:50

Been totally in awe of the way they have managed to keep farming.

0:58:500:58:54

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0:58:540:58:57

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