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can get the details on our website.
That is all, | 0:00:00 | 0:00:11 | |
Tonight on BBC London News -
That is all, | 0:00:11 | 0:00:14 | |
hundreds evacuated and two major
train stations closed | 0:00:14 | 0:00:16 | |
after a huge gas leak
in central london. | 0:00:16 | 0:00:18 | |
All of the streets were caught off
and we didn't know at that time it | 0:00:18 | 0:00:22 | |
was a gas leak. | 0:00:22 | 0:00:23 | |
I think a lot of others
were worried it was something | 0:00:23 | 0:00:25 | |
maybe more serious. | 0:00:25 | 0:00:26 | |
And I'm at Charing Cross
station with an update | 0:00:26 | 0:00:29 | |
on the evacuees and if the trains
are back on schedule. | 0:00:29 | 0:00:31 | |
New figures show gun crime
is rising and victims | 0:00:31 | 0:00:33 | |
are getting younger. | 0:00:33 | 0:00:36 | |
A bid to reduce plastic waste -
plans for more drinking fountains | 0:00:36 | 0:00:39 | |
and businesses offering free water. | 0:00:39 | 0:00:44 | |
Could this put an end
to supermarket queues? | 0:00:44 | 0:00:49 | |
The new checkout system
being trialled in north London. | 0:00:49 | 0:00:59 | |
A very good evening to you -
welcome to the programme. | 0:01:07 | 0:01:11 | |
First tonight -
the gas leak which brought chaos | 0:01:11 | 0:01:14 | |
to a large part of central London. | 0:01:14 | 0:01:17 | |
The cause was a ruptured pipe -
and the consequences | 0:01:17 | 0:01:19 | |
were widespread. | 0:01:19 | 0:01:22 | |
It led to the closure of the Strand
and two of the capital's | 0:01:22 | 0:01:25 | |
busiest train stations. | 0:01:25 | 0:01:26 | |
That meant a difficult start to
the day for thousands of commuters - | 0:01:26 | 0:01:29 | |
with knock on effects
across the transport network. | 0:01:29 | 0:01:32 | |
Hotels just outside the safety
cordon opened their doors to | 0:01:32 | 0:01:35 | |
the customers of their competitors -
who had to evacuate hundreds of | 0:01:35 | 0:01:38 | |
people in the middle of the night. | 0:01:38 | 0:01:40 | |
Charlotte Franks' report
contains some flashing images. | 0:01:40 | 0:01:43 | |
A night spent
on a conference room floor. | 0:01:43 | 0:01:46 | |
People evacuated and sent
here to the Royal Horseguards Hotel | 0:01:46 | 0:01:49 | |
near Embankment in the early hours
of the morning, following a major | 0:01:49 | 0:01:52 | |
gas leak at Charing Cross station. | 0:01:53 | 0:01:56 | |
Megan and her colleagues,
in London for a conference, | 0:01:56 | 0:02:01 | |
were staying at another hotel
down the road | 0:02:01 | 0:02:03 | |
when they were told to leave. | 0:02:03 | 0:02:04 | |
We all walked down the stairs
and that's when we realised | 0:02:04 | 0:02:07 | |
that there was something more
serious happening, more than just | 0:02:07 | 0:02:09 | |
maybe a fire drill or a fire alarm. | 0:02:10 | 0:02:13 | |
All of the streets were cordoned off
and we didn't know at that | 0:02:13 | 0:02:16 | |
time it was a gas leak. | 0:02:16 | 0:02:19 | |
I think a lot of others were worried
it was something more | 0:02:19 | 0:02:22 | |
serious, like an attack. | 0:02:22 | 0:02:23 | |
It was pretty disconcerting
because I looked out the window | 0:02:23 | 0:02:25 | |
and they already had all the police
lines up and everything was cleared | 0:02:25 | 0:02:28 | |
at the hotel and was just
evacuating the hotel. | 0:02:28 | 0:02:31 | |
So, you know, nobody really
knew what was happening. | 0:02:31 | 0:02:33 | |
Emergency services were called
to the Strand at around two o'clock | 0:02:33 | 0:02:36 | |
this morning to tend to the leak
from a side road behind | 0:02:36 | 0:02:39 | |
Charing Cross station. | 0:02:39 | 0:02:41 | |
The station itself was closed,
which meant by rush-hour, | 0:02:41 | 0:02:44 | |
commuters had no option
but to use alternative routes | 0:02:44 | 0:02:46 | |
leading to overcrowding. | 0:02:46 | 0:02:50 | |
Roads in the areas around
Charing Cross were sealed off | 0:02:50 | 0:02:52 | |
to traffic and pedestrians. | 0:02:52 | 0:02:59 | |
An 150 metre cordon
was put in place. | 0:02:59 | 0:03:00 | |
Called at two o'clock this
morning to a gas leak. | 0:03:00 | 0:03:03 | |
It was coming from a side street. | 0:03:03 | 0:03:05 | |
We had to evacuate them
the nearby Heaven nightclub. | 0:03:05 | 0:03:07 | |
Over 1000 people
evacuated from there. | 0:03:07 | 0:03:08 | |
And, also, we evacuated over 100
people from the Charing Cross hotel. | 0:03:08 | 0:03:11 | |
For some, there was no time
to collect personal belongings. | 0:03:11 | 0:03:13 | |
I don't have any money on me. | 0:03:13 | 0:03:21 | |
And I didn't grab my contacts. | 0:03:21 | 0:03:27 | |
So, my colleague, I ran into,
luckily had extra classes | 0:03:27 | 0:03:29 | |
that she gave me so I've been able
to see and sit here and read | 0:03:29 | 0:03:39 | |
by phone where, if I didn't have
these glasses I'd be | 0:03:39 | 0:03:41 | |
pretty blind right now. | 0:03:41 | 0:03:42 | |
The gas company responsible Cadent
repaired the leak towards the end | 0:03:42 | 0:03:45 | |
of the morning and the court
was lifted some hours later. | 0:03:45 | 0:03:48 | |
Charing Cross and Waterloo East
reopened after being | 0:03:48 | 0:03:49 | |
closed all morning. | 0:03:50 | 0:03:51 | |
At this stage, it's not known
what caused the leak but Cadent Gass | 0:03:51 | 0:03:54 | |
says that's going to be the focus
of an investigation. | 0:03:54 | 0:03:56 | |
We now know that those evacuees who
were told to leave their hotels had | 0:03:56 | 0:04:04 | |
been allowed to return this morning.
Some worked best for the occasion | 0:04:04 | 0:04:11 | |
and didn't have mobile phones or
money. The tubes faced disruption | 0:04:11 | 0:04:15 | |
for most of the morning. They got
back up and running around 11am. | 0:04:15 | 0:04:19 | |
There could be residual delays this
evening, it was thought, I have been | 0:04:19 | 0:04:26 | |
inside and the information desk told
me that everything was running | 0:04:26 | 0:04:30 | |
smoothly this evening with no
further delays or cancellations. | 0:04:30 | 0:04:34 | |
This isn't the first time London has
seen a gas leak and won't be the | 0:04:34 | 0:04:39 | |
last time either. Our gas pipes are
incredibly old and there is a | 0:04:39 | 0:04:46 | |
programme to replace them. In the
future, it's hoped incidents like | 0:04:46 | 0:04:50 | |
this will happen less and less.
Charlotte Kerwood thanks very much | 0:04:50 | 0:04:54 | |
for that update. | 0:04:54 | 0:04:56 | |
Coming up later in the programme - | 0:04:56 | 0:04:59 | |
how a south london mum's work
with the elderly is being hailed | 0:04:59 | 0:05:02 | |
as a blueprint for social care. | 0:05:02 | 0:05:08 | |
The level of gun crime
in London is rising | 0:05:08 | 0:05:11 | |
and the victims are getting younger. | 0:05:11 | 0:05:15 | |
That's the warning from the surgeon
in charge of the capital's | 0:05:15 | 0:05:17 | |
four major trauma units. | 0:05:17 | 0:05:18 | |
He's told this programme - | 0:05:18 | 0:05:20 | |
a new approach is needed
to stop the endemic violence. | 0:05:20 | 0:05:23 | |
It comes on the day a City Hall
report warns that a growing number | 0:05:23 | 0:05:27 | |
of teenagers are using firearms. | 0:05:27 | 0:05:28 | |
Here's our Home Affairs
Correspondent Nick Beake. | 0:05:28 | 0:05:34 | |
Keep still. We'll do everything for
you. The trauma team at London | 0:05:34 | 0:05:40 | |
hospitals know about the rise in gun
crime and deal with the consequences | 0:05:40 | 0:05:45 | |
daily. Armed police stand guard. We
filmed at the Royal London last | 0:05:45 | 0:05:49 | |
year. This was one of 100 patients
they treated for gunshot wounds in | 0:05:49 | 0:05:54 | |
2017. This professor was born at the
hospital and now the surgeon who | 0:05:54 | 0:06:02 | |
came into the world here faces a
relentless battle to stop others | 0:06:02 | 0:06:05 | |
leaving it prematurely. He used to
be that guns were rare and in the | 0:06:05 | 0:06:14 | |
hands of professionals so people
would never make it as battle. | 0:06:14 | 0:06:18 | |
Recently, we've seen wider use of
guns across the general population | 0:06:18 | 0:06:22 | |
and have had to deal with more
gunshot injuries. Do you find it | 0:06:22 | 0:06:30 | |
concerning? The level of violence in
London is deeply concerning. The | 0:06:30 | 0:06:32 | |
fact that young people are feeling
at risk and scared about violence is | 0:06:32 | 0:06:38 | |
a big problem for society. Today's
report identified a significant rise | 0:06:38 | 0:06:44 | |
in gun crime over the last few
years. 310 shootings in 2016, | 0:06:44 | 0:06:52 | |
jumping to 350 in 2017. A rise of
13%. A big concern was that younger | 0:06:52 | 0:06:59 | |
people are getting involved. Victims
were often just 19 or 20. The | 0:06:59 | 0:07:05 | |
youngest Londoner shot dead last
year was 14 years old. The study | 0:07:05 | 0:07:09 | |
also found there been an increase in
shootings that were not | 0:07:09 | 0:07:13 | |
gang-related. London doesn't seem to
know enough about guns in the town. | 0:07:13 | 0:07:19 | |
We don't seem to know how they are
getting into London and how many are | 0:07:19 | 0:07:23 | |
out there. Until we can grasp the
detail, we would be in a position to | 0:07:23 | 0:07:28 | |
fight this. Police investigating a
gun attack in Stratford on Saturday | 0:07:28 | 0:07:36 | |
night, a teenager shot in the head
and in a critical condition. The | 0:07:36 | 0:07:40 | |
person that runs the anti-gun
programme Trident said this. It | 0:07:40 | 0:07:53 | |
incorporates a whole range of
resources across the organisation, | 0:07:53 | 0:07:58 | |
like operation Viper working with
colleagues in the armed police in | 0:07:58 | 0:08:03 | |
command, armed response vehicles
utilised in areas of high gun crime | 0:08:03 | 0:08:06 | |
discharges in order to make sure
that the population are safe. But | 0:08:06 | 0:08:13 | |
until that occurs, the young people
of London are increasingly are at | 0:08:13 | 0:08:21 | |
risk. | 0:08:21 | 0:08:22 | |
The mother of a seriously ill baby
has told a judge that | 0:08:22 | 0:08:24 | |
"God should decide" when he dies. | 0:08:24 | 0:08:26 | |
Doctors at King's College Hospital
say that giving further treatment | 0:08:26 | 0:08:28 | |
to 11-month-old Isaiah Haastrup
is not in his best interests - | 0:08:28 | 0:08:31 | |
despite the wishes of his mother. | 0:08:31 | 0:08:32 | |
The hearing is expected
to end tomorrow. | 0:08:32 | 0:08:35 | |
A new photograph has been
released of an unknown man | 0:08:35 | 0:08:38 | |
who collapsed
in Central London on Boxing Day | 0:08:38 | 0:08:40 | |
and remains unconscious. | 0:08:40 | 0:08:42 | |
Detectives say this man
had suffered a heart attack, | 0:08:42 | 0:08:45 | |
and he's now in an induced coma. | 0:08:45 | 0:08:47 | |
But as he wasn't carrying any
identification, police haven't been | 0:08:47 | 0:08:50 | |
able to trace his family. | 0:08:50 | 0:08:54 | |
Next - an insight
into how the internet is changing | 0:08:54 | 0:08:57 | |
the lives of those working
in the sex industry. | 0:08:57 | 0:09:00 | |
A study into the online sex trade
spoke to hundreds of workers. | 0:09:00 | 0:09:04 | |
With the highest concentration
of them here in the capital - | 0:09:04 | 0:09:07 | |
has it made life safer for them? | 0:09:07 | 0:09:09 | |
Here's Frankie McCamley. | 0:09:09 | 0:09:19 | |
For many, sex work is no longer
found in the shadows and street | 0:09:23 | 0:09:27 | |
corners but is online instead. This
unit in Basildon, specialises in | 0:09:27 | 0:09:36 | |
webcam for customers on the Internet
in real time. Nikki worked in the | 0:09:36 | 0:09:42 | |
industry in the capital for years.
It's easy enough to screen clients. | 0:09:42 | 0:09:48 | |
Everybody used to pay in cash and
you were often in a situation where | 0:09:48 | 0:09:52 | |
it was hard to find out who clients
are. Despite this, she says the new | 0:09:52 | 0:09:57 | |
way of working still has risks.
Invasion of privacy is a major | 0:09:57 | 0:10:02 | |
problem. There is now more of an
expectation that you put more | 0:10:02 | 0:10:07 | |
information about yourself out
online and it can cause problems. | 0:10:07 | 0:10:12 | |
You can be exposed to family and
friends and online stalking and | 0:10:12 | 0:10:16 | |
harassment has definitely gone up.
This study is spoke to over 600 sex | 0:10:16 | 0:10:24 | |
workers and found most would not be
involved without the Internet. Web | 0:10:24 | 0:10:33 | |
camming is a indirect form of
contact and wouldn't exist without | 0:10:33 | 0:10:40 | |
the Internet. Advertising sexual
services online in this country is | 0:10:40 | 0:10:47 | |
not illegal but many sex workers
don't feel like they can turn to the | 0:10:47 | 0:10:52 | |
police for help. Some were worried
that their identities could be | 0:10:52 | 0:10:57 | |
revealed, others were concerned that
their complaint could turn into | 0:10:57 | 0:11:01 | |
their own conviction. The report
authors say the police in response | 0:11:01 | 0:11:04 | |
to the changing industry is
inconsistent and underdeveloped. The | 0:11:04 | 0:11:10 | |
level of knowledge that we have a
moment is incomplete and we are | 0:11:10 | 0:11:14 | |
commissioning further research to
properly understand the extent and | 0:11:14 | 0:11:18 | |
prevalent of sex working across the
UK at the moment. Despite this | 0:11:18 | 0:11:24 | |
industry's growth, there is still
little insight into the lives of | 0:11:24 | 0:11:27 | |
people who offer sex for money
online, just a few clicks away. | 0:11:27 | 0:11:34 | |
Now the BBC's Blue Planet series has
done much to highlight | 0:11:34 | 0:11:37 | |
the problem of plastic pollution
and the immense impact | 0:11:37 | 0:11:39 | |
it has on the environment. | 0:11:39 | 0:11:41 | |
With research showing how the UK | 0:11:41 | 0:11:43 | |
fails to recycle 16 million bottles
per day - | 0:11:43 | 0:11:46 | |
there's a plan to get Londoners
to help reduce the level of waste. | 0:11:46 | 0:11:49 | |
The Mayor's announced a new scheme
which will see more drinking | 0:11:49 | 0:11:52 | |
fountains and businesses offering
to refill water bottles. | 0:11:52 | 0:11:55 | |
Our Environment Correspondent,
Tom Edwards has more. | 0:11:55 | 0:11:58 | |
Lunchtime at Borough market
where thousands flock to eat and now | 0:11:58 | 0:12:05 | |
also free tap water
and this is what the mayor | 0:12:05 | 0:12:08 | |
wants to see more of. | 0:12:08 | 0:12:09 | |
Drinking fountains
and bottle filling points. | 0:12:09 | 0:12:11 | |
I think it's a really good idea,
considering the amount | 0:12:11 | 0:12:14 | |
of waste that is generated
from plastic bottles. | 0:12:14 | 0:12:18 | |
So, having the opportunity
to refill would be great. | 0:12:18 | 0:12:22 | |
This is practical, as well. | 0:12:23 | 0:12:25 | |
Because you don't have to carry
around from your house to work. | 0:12:25 | 0:12:28 | |
Yes, I think it's really good. | 0:12:28 | 0:12:38 | |
Threequarters of a million pounds
wuill pay for a pilot in five areas | 0:12:46 | 0:12:50 | |
for bottle filling points. | 0:12:50 | 0:12:51 | |
Retailers will be listed on an app
if they provide free tap water. | 0:12:51 | 0:12:54 | |
20 water fountains will also be
installed, some at Tube stations | 0:12:54 | 0:12:56 | |
or in busy shopping areas. | 0:12:56 | 0:12:58 | |
Borough market put in these
fountains last year. | 0:12:58 | 0:13:00 | |
Clearly, everybody's seen
the Blue Planet everybody seen | 0:13:00 | 0:13:01 | |
the impact plastic has
on the marine environment. | 0:13:01 | 0:13:03 | |
And they want to do
something about that. | 0:13:03 | 0:13:05 | |
What's really important
is that we provide the facilities | 0:13:05 | 0:13:08 | |
for people to be able to make that
conscious decision and by bringing | 0:13:08 | 0:13:11 | |
a reusable bottle rather
than single use plastic. | 0:13:11 | 0:13:12 | |
You really do need
to have the facilities | 0:13:12 | 0:13:14 | |
to allow people to do that. | 0:13:14 | 0:13:16 | |
There were once many public
drinking fountains in London | 0:13:16 | 0:13:18 | |
but the number has dwindled
as they fell into disrepair. | 0:13:18 | 0:13:22 | |
Now, the tide is turning
against the use of plastic bottles. | 0:13:22 | 0:13:26 | |
A report recently found
that the capital has some | 0:13:26 | 0:13:31 | |
of the worst recycling rates
in the UK with Londoners using more | 0:13:31 | 0:13:33 | |
bottles per per person than anywhere
else in the country. | 0:13:33 | 0:13:37 | |
Once people have the option,
I think, through these schemes, | 0:13:37 | 0:13:42 | |
we're going to make this
available then I think people | 0:13:42 | 0:13:44 | |
will change their behaviour. | 0:13:44 | 0:13:45 | |
We need to see that
behaviour change. | 0:13:45 | 0:13:47 | |
We know that people want to do this. | 0:13:47 | 0:13:49 | |
So, yes, I think it's
going to be a success. | 0:13:49 | 0:13:51 | |
Sceptics warn that there have been
promises of more water fountains | 0:13:51 | 0:13:55 | |
before but further funding
isn't clear yet. | 0:13:55 | 0:13:57 | |
Others want the matter go further
with a deposit scheme on plastic | 0:13:57 | 0:14:01 | |
bottles but we could see more free
tap water in the capital | 0:14:01 | 0:14:04 | |
in the future. | 0:14:04 | 0:14:06 | |
Tom Edwards, BBC London News. | 0:14:06 | 0:14:09 | |
Still to come
this Tuesday evening... | 0:14:09 | 0:14:16 | |
I spent the day with a plumber who
is set to start for England's women | 0:14:16 | 0:14:20 | |
in the upcoming six Nations. And in
just a few minutes, after today's | 0:14:20 | 0:14:27 | |
clouds, the very latest on
tomorrow's wet and windy weather. | 0:14:27 | 0:14:34 | |
Providing adequate
care for our growing | 0:14:34 | 0:14:36 | |
elderly population is one
of the UK's biggest challenges. | 0:14:36 | 0:14:39 | |
But one London mum has been
recognised for her "outstanding" | 0:14:39 | 0:14:42 | |
work by the industry regulator. | 0:14:42 | 0:14:45 | |
Clare Jefferies set up her service
after seeing how her terminally ill | 0:14:45 | 0:14:48 | |
parents were treated. | 0:14:48 | 0:14:50 | |
Emma North has been to meet her. | 0:14:50 | 0:14:55 | |
It's called doing the mum test. | 0:14:55 | 0:14:59 | |
Looking after other people
in the same way you'd | 0:14:59 | 0:15:01 | |
care for your own parent. | 0:15:01 | 0:15:06 | |
-- looking after older people. | 0:15:06 | 0:15:08 | |
Today it comes in the shape
of a coffee and culture morning. | 0:15:08 | 0:15:11 | |
For £4, you get a history
lesson, some intelligent | 0:15:11 | 0:15:13 | |
conversation and a break. | 0:15:13 | 0:15:14 | |
This woman's husband has dementia. | 0:15:14 | 0:15:16 | |
It normally stops them from going
out, but here, it doesn't matter. | 0:15:16 | 0:15:20 | |
All of a sudden, life is
sort of worth living again, | 0:15:20 | 0:15:23 | |
because there are places we can go,
people we can meet and friendships | 0:15:23 | 0:15:28 | |
can be formed, we can do interesting
things without worrying | 0:15:28 | 0:15:32 | |
about the behaviour
of the person you are with. | 0:15:32 | 0:15:36 | |
And that makes a huge difference. | 0:15:36 | 0:15:38 | |
It's all the idea
of Clare Jefferies. | 0:15:38 | 0:15:40 | |
She was horrified by the care
her parents were given | 0:15:40 | 0:15:43 | |
in their final months. | 0:15:43 | 0:15:44 | |
So, she started her own company. | 0:15:44 | 0:15:46 | |
The aim is to keep people's quality
of life as high as possible. | 0:15:46 | 0:15:52 | |
Looks completely wiggly! | 0:15:52 | 0:15:53 | |
Let's do the wiggle woggle. | 0:15:53 | 0:15:55 | |
And it's through little touches. | 0:15:55 | 0:15:57 | |
Penny has dementia,
but art makes her happy. | 0:15:57 | 0:16:01 | |
So, her carer is also
an illustrator. | 0:16:01 | 0:16:03 | |
He also understands the problems
faced by many older people. | 0:16:03 | 0:16:07 | |
They do need some help. | 0:16:07 | 0:16:09 | |
I know certainly people
suffering from loneliness, | 0:16:09 | 0:16:12 | |
they might be on their own,
in their homes for long periods | 0:16:12 | 0:16:14 | |
of time, which obviously is not fine
and it's not OK at all. | 0:16:14 | 0:16:21 | |
And increasingly, private firms
like hers are being called | 0:16:21 | 0:16:24 | |
to fill in when the NHS and social
services can't cope. | 0:16:24 | 0:16:28 | |
We are getting increasing phone
calls from discharge planners, | 0:16:28 | 0:16:31 | |
social workers, the local authority,
saying, can you cover this care? | 0:16:31 | 0:16:38 | |
And we've always shied away from it,
because they've only been | 0:16:38 | 0:16:43 | |
interested in 15-minute,
half-hour calls from us. | 0:16:43 | 0:16:45 | |
Now, not only are they willing
to take the hour's care, | 0:16:45 | 0:16:48 | |
they are also willing
to pay our rates as well. | 0:16:48 | 0:16:50 | |
Because they are desperate. | 0:16:50 | 0:16:52 | |
Clare's advice is for people to save
early for their care in old age. | 0:16:52 | 0:16:56 | |
Give us your best shot! | 0:16:56 | 0:16:58 | |
Because when it comes
to health and happiness, | 0:16:58 | 0:17:00 | |
it's all about the service. | 0:17:00 | 0:17:02 | |
Emma North, BBC London News. | 0:17:02 | 0:17:06 | |
The Duchess of Cambridge
has said she's committed to helping | 0:17:06 | 0:17:08 | |
the youngest and most vulnerable
in society as she launched a | 0:17:08 | 0:17:11 | |
mental health website for teachers. | 0:17:11 | 0:17:14 | |
Speaking at Roe Green
Junior School in Kingsbury | 0:17:14 | 0:17:16 | |
in North West London,
she said the site, due to be | 0:17:16 | 0:17:19 | |
piloted in 50 schools,
would give teachers easy access | 0:17:19 | 0:17:21 | |
to trusted resources at all times. | 0:17:21 | 0:17:27 | |
Placed by the Royal Foundation
with close collaboration | 0:17:27 | 0:17:29 | |
from our heads together partners,
this new online resource | 0:17:29 | 0:17:31 | |
would transform schools access
to high-quality information | 0:17:31 | 0:17:36 | |
and guides teachers and school
leaders towards the best | 0:17:36 | 0:17:38 | |
support out there. | 0:17:38 | 0:17:43 | |
Turning now to how to solve
the problem of long queues | 0:17:43 | 0:17:46 | |
at the supermarket till. | 0:17:46 | 0:17:49 | |
Well, a new "instant"
checkout system which | 0:17:49 | 0:17:51 | |
promises to revolutionise | 0:17:51 | 0:17:52 | |
shopping is being trialled
in Holloway, in North London. | 0:17:52 | 0:17:55 | |
Which is where we can
join our reporter, Ayshea Buksh. | 0:17:55 | 0:18:04 | |
Tell us more. Well, if you're in a
hurry and you hear the words | 0:18:04 | 0:18:09 | |
unexpected item in the bagging area,
it can be a real pain. Some feel | 0:18:09 | 0:18:13 | |
might say we're only to calm down a
bit. But for computer technology | 0:18:13 | 0:18:17 | |
companies, there is a real
opportunity to help us check out | 0:18:17 | 0:18:21 | |
quicker at the checkouts.
It's time for a rather | 0:18:21 | 0:18:27 | |
unconventional shopping experience. | 0:18:27 | 0:18:29 | |
The first thing I'm going
to do is get my bag out. | 0:18:29 | 0:18:32 | |
This North London convenience store
is trialling a prototype instant | 0:18:32 | 0:18:35 | |
checkout, with the finished
product being prepared | 0:18:35 | 0:18:36 | |
for its debut later this year. | 0:18:36 | 0:18:40 | |
Because when it comes
to actually checking out, | 0:18:41 | 0:18:43 | |
the tag that is on the products
will be instantly scanned in one go, | 0:18:43 | 0:18:47 | |
you can just put everything
in here straightaway, | 0:18:47 | 0:18:50 | |
although it does sort of feel wrong! | 0:18:50 | 0:18:53 | |
And something sweet. | 0:18:53 | 0:18:55 | |
So, I have everything
I need in my shopping bag, | 0:18:55 | 0:18:57 | |
but I can't leave just yet. | 0:18:57 | 0:18:59 | |
In fact, this is the fun bit. | 0:18:59 | 0:19:01 | |
It's time for the instant checkout. | 0:19:01 | 0:19:03 | |
I put down my bag full of items,
and immediately, what's in that bag | 0:19:03 | 0:19:07 | |
seamlessly comes up on the screen. | 0:19:07 | 0:19:09 | |
At this point, you get
out your smartphone, | 0:19:09 | 0:19:11 | |
where you should have already
downloaded the app and have your | 0:19:11 | 0:19:14 | |
payment details securely stored,
you need to make sure | 0:19:14 | 0:19:17 | |
that your Bluetooth is turned
on, and at that point, | 0:19:17 | 0:19:19 | |
you simply tap the reader. | 0:19:19 | 0:19:22 | |
A process so quick that
even if the store becomes busy, | 0:19:22 | 0:19:25 | |
a queue is unlikely to develop. | 0:19:25 | 0:19:27 | |
So now, I can actually leave! | 0:19:27 | 0:19:30 | |
But what have the public
been making of this? | 0:19:30 | 0:19:33 | |
It was really quick,
it was excellent. | 0:19:33 | 0:19:35 | |
I thought that was
really, really cool. | 0:19:35 | 0:19:36 | |
One thing that I always struggle
with with self checkouts is, | 0:19:36 | 0:19:39 | |
you know finding the bar code
and scanning it, | 0:19:39 | 0:19:41 | |
and it's really annoying? | 0:19:41 | 0:19:42 | |
The fact that I just
put it on there, done. | 0:19:42 | 0:19:44 | |
IBM's long-term hope is for this
technology they've created to be | 0:19:44 | 0:19:47 | |
rolled out across all areas
of retail, along with suitable sized | 0:19:47 | 0:19:50 | |
checkout areas and the repositioning
of shop assistants to actually | 0:19:50 | 0:19:55 | |
assist you around the shop. | 0:19:55 | 0:19:59 | |
Meanwhile, yesterday's launch
of Amazon Go's cashierless | 0:19:59 | 0:20:02 | |
Seattle store provides
a place where customers can | 0:20:02 | 0:20:05 | |
scan their phone on arrival,
and after being tracked | 0:20:05 | 0:20:08 | |
by cameras and sensors
to see what they pick up, | 0:20:08 | 0:20:11 | |
have their Amazon account
instantly charged. | 0:20:11 | 0:20:15 | |
But whilst this sort of convenience
may appeal to some, you can't, | 0:20:15 | 0:20:18 | |
of course, please everyone. | 0:20:18 | 0:20:21 | |
You liked it? | 0:20:21 | 0:20:22 | |
But on balance, you prefer a person? | 0:20:22 | 0:20:24 | |
I still prefer a person. | 0:20:24 | 0:20:34 | |
So, that report from Click. I'm
joined by Mary Wallace from IBM's | 0:20:34 | 0:20:41 | |
digital team. Thank you for joining
us. Who is this technology aimed at? | 0:20:41 | 0:20:47 | |
Some people might think it is aimed
at millennial is, but it is aimed at | 0:20:47 | 0:20:52 | |
anyone who needs to get into a store
and out quickly, whether they are | 0:20:52 | 0:20:56 | |
time pressured or they just need a
quick shop at the end of the day. It | 0:20:56 | 0:20:59 | |
is also aimed at retailers who want
to make better use of their physical | 0:20:59 | 0:21:03 | |
stores and to get stuff back out
onto the shop floor helping | 0:21:03 | 0:21:06 | |
customers when they need it most. So
could this be the death of the bar | 0:21:06 | 0:21:11 | |
code? Absolutely not. It still has a
practical use in all types of | 0:21:11 | 0:21:16 | |
scenario, not just retail, but this
is about helping customers and | 0:21:16 | 0:21:20 | |
retailers understand more about the
product, get better information and | 0:21:20 | 0:21:32 | |
understand more about not just the
checkout, but the whole | 0:21:32 | 0:21:34 | |
merchandising and product inventory
process. Could this mean a loss of | 0:21:34 | 0:21:38 | |
jobs? No, it is about enabling staff
to make better use of the time in | 0:21:38 | 0:21:42 | |
the store. Rather than having shop
floor staff at the back, have them | 0:21:42 | 0:21:46 | |
on the shop floor making better use
of the time, helping customers and | 0:21:46 | 0:21:51 | |
running that store better. But
somebody still needs to the | 0:21:51 | 0:21:55 | |
technology. I sometimes still need a
human to come and help with the | 0:21:55 | 0:22:02 | |
technology. Absolutely, but one of
the things I really like about the | 0:22:02 | 0:22:05 | |
solution is it is not about the
technology, it is about creating a | 0:22:05 | 0:22:09 | |
better store for everyone, shoppers
and retailers. And we have taken the | 0:22:09 | 0:22:14 | |
problem of reading the bar code
away. In the report, one lady said | 0:22:14 | 0:22:18 | |
she just likes a human touch just to
have someone say hello and thank | 0:22:18 | 0:22:21 | |
you. That will never be replaced?
No, because humans like to | 0:22:21 | 0:22:36 | |
interact with other humans. This is
about to start engaging with | 0:22:38 | 0:22:40 | |
customers. If you want to use your
phone, that's great, if not, there | 0:22:40 | 0:22:43 | |
are staff there to help you. This
technology is aimed to be rolled out | 0:22:43 | 0:22:46 | |
later this summer. | 0:22:46 | 0:22:46 | |
By day she's a full-time plumber -
but Marlie Packer is also | 0:22:46 | 0:22:49 | |
an England and Saracens player. | 0:22:49 | 0:22:50 | |
Now she's hoping to help the team
to Six Nations success - | 0:22:50 | 0:22:53 | |
with the tournament
starting next month. | 0:22:53 | 0:22:55 | |
Sara Orchard has been to meet her. | 0:22:55 | 0:23:01 | |
If I get aboard listen, I will use
my... This is Marlie Packer, halfway | 0:23:01 | 0:23:07 | |
through a day's training with the
rugby squad ahead the 6-nation. But | 0:23:07 | 0:23:10 | |
happy to spend how much power
showing me around her plumbing van. | 0:23:10 | 0:23:16 | |
So, ceilings or pipes, this is
another one. This is my baby! Do you | 0:23:16 | 0:23:22 | |
have the coolest job in the England
team? Sometimes I think on a Friday | 0:23:22 | 0:23:28 | |
evening when I am unblocking a
toilet and it is not quite happening | 0:23:28 | 0:23:31 | |
and I have to get to the gym, it is
a little bit different. She is right | 0:23:31 | 0:23:36 | |
up there in terms of the
high-profile personalities in the | 0:23:36 | 0:23:40 | |
side. She is so passionate about the
game, she takes the game incredibly | 0:23:40 | 0:23:45 | |
personally. That is what makes her
the player and the person she is. | 0:23:45 | 0:23:51 | |
Marlie was a World Champion with
England in 2014 and part of the | 0:23:51 | 0:23:54 | |
squad that lost to New Zealand in
the World Cup final last year in | 0:23:54 | 0:23:59 | |
Ireland. But they are getting ready
for less than a fortnight, when | 0:23:59 | 0:24:02 | |
England will be defending their Six
Nations title against Italy. Take | 0:24:02 | 0:24:07 | |
away the World Cup, the conversation
that you want to win and be involved | 0:24:07 | 0:24:12 | |
in most, this is my third one so I
have been in the England programme | 0:24:12 | 0:24:15 | |
for a few years, but this is only my
third Six Nations. She moved clubs | 0:24:15 | 0:24:22 | |
to Saracens this season, and the
North London side are top of the | 0:24:22 | 0:24:27 | |
table, although playing for Sarries
does have one drawback. The traffic | 0:24:27 | 0:24:31 | |
on Tuesday and Thursday night is a
nightmare, but to get home is not | 0:24:31 | 0:24:35 | |
too bad. But the most pressing
question of the day dost-mac she | 0:24:35 | 0:24:40 | |
fixed your trolley? She is a pretty
good deal at what she does, yes! | 0:24:40 | 0:24:44 | |
England and Marlie will be hoping to
avoid any blockages when they start | 0:24:44 | 0:24:49 | |
the campaign a week on Sunday. | 0:24:49 | 0:24:54 | |
Let's get a check on
the weather with Phil Avery. | 0:24:54 | 0:24:59 | |
Let's get a check on
the weather with Phil Avery. | 0:24:59 | 0:24:59 | |
You said it would be mild? And it
was, about 14 sources, so they tell | 0:24:59 | 0:25:05 | |
me. But what a cloud fest today. I
do not think I saw the sunshine | 0:25:05 | 0:25:10 | |
until about to occur. And Storm
Stella, the first of tonight's | 0:25:10 | 0:25:17 | |
storms, also captured the moment
where the cloud broke. But you get | 0:25:17 | 0:25:20 | |
the sense that was an awful lot more
in a way of cloud than there was | 0:25:20 | 0:25:24 | |
sunshine. It was generally speaking
that sort of day. We had not one but | 0:25:24 | 0:25:30 | |
two weather fronts. But give us a
damp start, and essentially a dry | 0:25:30 | 0:25:35 | |
night, quite breezy coming in from
the South and South West, maybe the | 0:25:35 | 0:25:39 | |
odd passing bit of rain. And you
will not need the heavy quilt | 0:25:39 | 0:25:44 | |
tonight, ten or 11 Celsius should
just cover it for most. You may have | 0:25:44 | 0:25:47 | |
heard the chat already about
Georgina, which is heading towards | 0:25:47 | 0:25:50 | |
the north-western quarter of the
British Isles. But the isobars begin | 0:25:50 | 0:25:55 | |
to squeeze up even across us, so it
is a mild, slightly damp start to | 0:25:55 | 0:25:59 | |
the day. Then if you think you're
going to get away with it, you will | 0:25:59 | 0:26:03 | |
not because here comes the weather
front down from the North, heavy | 0:26:03 | 0:26:07 | |
pulses of rain and a really windy do
as well. Brightening up and drying | 0:26:07 | 0:26:12 | |
up to the North of that area, 13 is
the best on offer. Earlier in the | 0:26:12 | 0:26:16 | |
day. Later it will be done to about
nine Celsius. A somewhat fresher | 0:26:16 | 0:26:22 | |
night. On Thursday, noticed the
isobars are still running at us from | 0:26:22 | 0:26:30 | |
the South West. Not just as many of
them and they have a weather front | 0:26:30 | 0:26:34 | |
of the Northwest so it will be a dry
enough start across all parts. Still | 0:26:34 | 0:26:38 | |
than noticeable breeze coming in
from the South West. If you have | 0:26:38 | 0:26:43 | |
your washing out late, you might
find you will pick out some showers | 0:26:43 | 0:26:47 | |
and some obvious bowls of rain. By
that stage, we're looking at around | 0:26:47 | 0:26:51 | |
nine or ten. So tomorrow, watch out,
really wet and windy. By Friday, a | 0:26:51 | 0:26:58 | |
quieter | 0:26:58 | 0:26:59 | |
really wet and windy. By Friday, a
quieter day, as well. | 0:26:59 | 0:27:02 | |
Thanks for the warning about
tomorrow! | 0:27:02 | 0:27:03 | |
Recapping the main headlines: | 0:27:03 | 0:27:04 | |
Boris Johnson is rebuked
by the Prime Minister | 0:27:04 | 0:27:06 | |
over his public push for more money
for England's NHS. | 0:27:06 | 0:27:09 | |
Theresa May tells Cabinet that
conversations about the future | 0:27:09 | 0:27:11 | |
of the NHS should remain private. | 0:27:11 | 0:27:14 | |
Scotland Yard
is investigating a new | 0:27:14 | 0:27:15 | |
sexual assault allegation
made against the black cab | 0:27:15 | 0:27:17 | |
rapist, John Worboys. | 0:27:17 | 0:27:20 | |
The alleged incident
was more than 20 years ago, | 0:27:20 | 0:27:22 | |
which is several years earlier
than his first known offence. | 0:27:22 | 0:27:29 | |
More on the day's
stories on our website - | 0:27:29 | 0:27:32 | |
and you're welcome of course to get
in touch on our Facebook Page. | 0:27:32 | 0:27:34 | |
I'll be back with our late news. | 0:27:34 | 0:27:36 | |
From all of us here -
do enjoy your evening. | 0:27:36 | 0:27:41 |