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Wel head come to BBC London News. regulations. | :00:13. | :00:21. | |
An investigation into a computer failure in the London Ambulance | :00:22. | :00:27. | |
Service control room on New Year's Eve has blamed it | :00:28. | :00:29. | |
On the busiest night of the year calls took up to 25 minutes to be | :00:30. | :00:34. | |
Calls had to be recorded by pen and paper for nearly five hours. | :00:35. | :00:38. | |
One person died after waiting 48 minutes for an ambulance. | :00:39. | :00:41. | |
Here's our Political Correspondent Karl Mercer. | :00:42. | :00:43. | |
Thousands on the streets and the ambulance service preparing | :00:44. | :00:48. | |
But half an hour after this, its computer system crashed, | :00:49. | :00:54. | |
leaving staff to resort to pen and paper to despatch ambulances. | :00:55. | :00:58. | |
A whistleblower told BBC London in February what the problems meant. | :00:59. | :01:06. | |
the people of London were failed on New Year's Eve. | :01:07. | :01:11. | |
They were watching their loved ones and their friends | :01:12. | :01:13. | |
Not knowing if or when help would arrive. | :01:14. | :01:16. | |
Do think there was a chance people might have died as a result of this | :01:17. | :01:19. | |
computer failure? Without a doubt. Today's report confirms one person | :01:20. | :01:20. | |
did die after waiting 48 minutes for an ambulance | :01:21. | :01:24. | |
despite being conscious and breathing when the ambulance | :01:25. | :01:25. | |
was first called. Undoubtedly patients would have | :01:26. | :01:34. | |
waited longer for an ambulance on New Year's Eve than the otherwise | :01:35. | :01:38. | |
would have because the systems are naturally slower manually. For that, | :01:39. | :01:41. | |
we do apologise. Between 3 and 4 in the morning | :01:42. | :01:43. | |
it was taking 25 minutes Some less serious cases had to wait | :01:44. | :01:47. | |
seven hours for an ambulance. And nearly 500 calls were dealt | :01:48. | :01:52. | |
with by other services. Today's report blames management | :01:53. | :01:55. | |
and technology failings. Essentially the problem | :01:56. | :01:59. | |
was that the computer's had clogged with information that should | :02:00. | :02:01. | |
have been deleted. There were seven cases with | :02:02. | :02:12. | |
technical systems and problems were raised before the incident, why on | :02:13. | :02:17. | |
earth were not dealt with? As I've said previously, we accept the | :02:18. | :02:21. | |
findings of the report that there were failings in terms of our | :02:22. | :02:24. | |
governance and our process management. We have put in place | :02:25. | :02:27. | |
measures to fix that, to improve that. You are confident it won't | :02:28. | :02:33. | |
happen again? I'm very confident this particular failure won't happen | :02:34. | :02:36. | |
again because we found a fault and we have eliminated the ability for | :02:37. | :02:38. | |
it to happen again. Despite the problems frontline staff | :02:39. | :02:40. | |
were praised for their efforts The Mayor of London has announced | :02:41. | :02:43. | |
new plans which he says will reduce He's putting an extra half a million | :02:44. | :02:47. | |
pounds into projects which deal with gangs, | :02:48. | :02:50. | |
increasing checks for weapons in schools and backing | :02:51. | :02:53. | |
the Met Police to use more stop On Monday, three men were stabbed | :02:54. | :02:56. | |
to death in separate The Mayor's been talking to our Home | :02:57. | :03:00. | |
Affairs Correspondent Nick Beake We have published today | :03:01. | :03:05. | |
a comprehensive plan, to coin a phrase, a plan | :03:06. | :03:11. | |
that is tough on knife crime, That means we're going to get rid | :03:12. | :03:14. | |
of dangerous people and dangerous We've got now, a specialist | :03:15. | :03:20. | |
team of 18 officers, who will target areas of high knife | :03:21. | :03:26. | |
crime, who are going to take action against those selling illegal knives | :03:27. | :03:29. | |
or those who are selling to underage We're also going to make sure | :03:30. | :03:33. | |
if a school wants a metal detector for a school, | :03:34. | :03:40. | |
they can have one. We are going to make sure that | :03:41. | :03:44. | |
young people know, look, if you carry a knife, | :03:45. | :03:46. | |
you're more likely to be a victim We are going to support young | :03:47. | :03:49. | |
people across London. All of us, not just the police, | :03:50. | :03:54. | |
all of us working together to stop young people been the victims | :03:55. | :03:58. | |
of knife crime. He's held the world record | :03:59. | :04:02. | |
for travelling to all Underground stations | :04:03. | :04:05. | |
in the fastest time possible. Now Londoner Geoff Marshall along | :04:06. | :04:06. | |
with his partner Vicki Pipe They're spending their summer | :04:07. | :04:09. | |
visiting every single It will take them 14 weeks to travel | :04:10. | :04:14. | |
to all 2,563 of them. And it's the perfect combination | :04:15. | :04:21. | |
of railways and romance, as David Sillito has | :04:22. | :04:23. | |
been finding out. We are travelling to all 2,563 | :04:24. | :04:32. | |
railway stations in Great Britain. It's the cutest train | :04:33. | :04:50. | |
I've ever seen. Geoff and Vicki in Stourbridge | :04:51. | :05:02. | |
on a class 139 Parry people mover. So we both have an interest | :05:03. | :05:12. | |
in railways, coming from very How are you enjoying Skegness | :05:13. | :05:39. | |
and the weather so far? I can't really blame | :05:40. | :05:48. | |
Skegness for the weather. Shippey Hill is Britain's | :05:49. | :05:52. | |
least used station. 12 people used Shippey | :05:53. | :06:01. | |
request stop last year. Geoff and Vicki managed | :06:02. | :06:17. | |
to gather 19 for their visit. We've got Victoria sponge cake, | :06:18. | :06:21. | |
which is amazing and some tea. And, as you can see, they've already | :06:22. | :06:28. | |
required acquired some fans. Should be talk about | :06:29. | :06:32. | |
the Peterborough incident? We can talk about the | :06:33. | :06:42. | |
Peterborough incident. I lost track of time | :06:43. | :06:44. | |
inside the cathedral. Every day I edge towards | :06:45. | :06:47. | |
that line of doubt. As Ernest Hemingway once famously | :06:48. | :07:05. | |
said, "Do not travel A mother has given her baby the name | :07:06. | :07:07. | |
Bobby after he was born outside Rebecca Fox was on her way home | :07:08. | :07:27. | |
from hospital last Thursday She pulled up at the police station | :07:28. | :07:31. | |
and called for help. PC Holly Foran was on hand to help | :07:32. | :07:34. | |
deliver the newborn. We've enjoyed some very warm | :07:35. | :07:39. | |
sunny weather recently. We have seen a lot more cloud around | :07:40. | :07:45. | |
as you can see here. We've barely seen any brightness | :07:46. | :07:50. | |
this morning and we have seen some rain as well and that rain | :07:51. | :07:53. | |
is going to continue to arrive as we head | :07:54. | :07:56. | |
through the afternoon in the form These showers becoming more | :07:57. | :07:59. | |
prolonged so turning very wet. Lots of rain arriving | :08:00. | :08:04. | |
through the course of the afternoon and into the evening | :08:05. | :08:07. | |
so it is going to It could cause some surface spray | :08:08. | :08:10. | |
on larger roads and a standing water And maximum temperatures, | :08:11. | :08:16. | |
18-20, maybe a bit higher. The Met Office has issued a yellow | :08:17. | :08:23. | |
weather warning for heavy rain. The latter stages of the afternoon | :08:24. | :08:27. | |
into the rush-hour and overnight, We could hear a rumble or two | :08:28. | :08:31. | |
of thunder, a flash or two A damp start first thing tomorrow | :08:32. | :08:37. | |
morning but gradually that rain will start to break up and start | :08:38. | :08:46. | |
to move away so we will get some drier spells through the course | :08:47. | :08:50. | |
of the day and the maximum It is going to stay fairly unsettled | :08:51. | :08:53. | |
through much of this week. Heavy showers expected | :08:54. | :08:59. | |
through Thursday. We could get a rumble | :09:00. | :09:04. | |
of thunder mixed in there Temperatures stay quite | :09:05. | :09:06. | |
humid though as we head Katharine Carpenter will be here | :09:07. | :09:10. | |
with our 6.30 evening programme. But for now, from us all, | :09:11. | :09:18. | |
a very good afternoon. MUSIC: Fight For Your Right | :09:19. | :09:23. | |
by Beastie Boys I want to, like, hang out with | :09:24. | :09:48. | |
you guys. You put on a show. MUSIC: Let's Get This Party Started | :09:49. | :09:52. | |
by Pink Across the country, | :09:53. | :09:54. | |
11 million people | :09:55. | :10:08. |