27/01/2017 Look East


27/01/2017

The latest news, sport and weather for the East of England.


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Transcript


LineFromTo

Thousands of rail commuters were caught up in rush-hour chaos

:00:09.:00:12.

today as the region's main line into London was once again hit

:00:13.:00:17.

The trouble began last night when a train brought down overhead

:00:18.:00:20.

Greater Anglia asked passengers not to travel,

:00:21.:00:24.

but no replacement bus services were laid on.

:00:25.:00:34.

Disruption continued through the day but tonight a normal

:00:35.:00:36.

Once again disruption, delays and cancellations on the line

:00:37.:00:46.

between London Liverpool Street and Norwich.

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Greater Anglia issued a do not travel notice.

:00:49.:00:50.

Commuters were angry vented their frustration on social media.

:00:51.:01:04.

If you look at the morning peak service on the Great Eastern

:01:05.:01:07.

mainline, we run a very many trains, lots of long trains that effectively

:01:08.:01:11.

carry between 20,000 and 25,000 people down that corridor.

:01:12.:01:13.

To actually carry that same number of people with coach and buses

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would take somewhere in the region of around 400 coaches or buses,

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and there simply aren't that amount of coaches and buses available

:01:23.:01:26.

to hire, and particularly not that short notice.

:01:27.:01:30.

A small number of buses were laid on the totally between Witham

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I understand that they can't possibly get 15,000,

:01:36.:01:40.

20,000 people in the peak rush into London by bus,

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but to have no contingency, no buses whatsoever.

:01:44.:01:44.

The reality is some people can say, yes, I can take the day off,

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I can work form home, but a lot of people can't,

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The problem started late last night at around 10.00pm.

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A train caused damage to a new section of the overhead power

:01:59.:02:01.

The damage initially was at Ingatestone and it

:02:02.:02:05.

carried on all the way through to Chelmsford,

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so obviously that affects the whole line in the sense that

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because we need to switch the power off to do the repairs,

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for our guys to safely do that, that means the whole line has

:02:16.:02:18.

The problem was fixed at eight o'clock this morning and a full

:02:19.:02:23.

Fears of further damage to the overhead cables forced

:02:24.:02:28.

the temporary closure of one of the two lines.

:02:29.:02:33.

I thought they had been fixed, but I think it was just my luck

:02:34.:02:37.

to get it when they needed more repairs.

:02:38.:02:39.

The train I was initially booked on was cancelled and 40 minutes

:02:40.:02:42.

The train drivers were not fully informed of what was going

:02:43.:02:48.

on and were doing their best to help us.

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After the day of disruption Greater Anglia say that trains

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Meanwhile Network Rail said today that it won't be able to start work

:02:56.:03:04.

on upgrading the Ely rail junction until 2020 at the earliest.

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Campaigners had been hoping that the work could begin in 2019,

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but officials told a rail summit today that the project was complex

:03:13.:03:15.

Enlarging the junction will allow more services

:03:16.:03:20.

to run between Kings Lynn, Norwich and Cambridge.

:03:21.:03:28.

There's more evidence tonight of the serious

:03:29.:03:29.

The Queen Elizabeth in King's Lynn has declared

:03:30.:03:34.

an Internal Critical Incident and can't accept any more patients

:03:35.:03:37.

because too many beds are occupied by people who are medically fit

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Also in Norfolk a family has contacted Look East to tell us that

:03:41.:03:44.

an elderly woman was denied her wish to die at home because

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the right sort of care couldn't be found for her.

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Extra medical and nursing support has been brought in as the hospital

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Up to a dozen extra beds are available to help ease pressures

:03:58.:04:01.

This is on a background of an increasing number of patients

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coming to the department week-upon-week, and a large number

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of patients in the hospital at the moment who are medically fit

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for discharge but with very limited social care capacity

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The so-called bed blocking issue is central to the hospital's problems.

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Meanwhile this man has submitted a formal complaint to the Norfolk

:04:23.:04:26.

The problem, getting it to release his mother

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so she could come back to the family home.

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Phyllis was admitted to the hospital last October with a chest infection.

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The family say they rejected suggestions she should not be

:04:39.:04:43.

They made it very clear that she wanted to die at home.

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In December they were told she was dying and a fast-track

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So many people get put in a home and die.

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I promised her she would never be put in a home.

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I wanted to be a family and I wanted my mum,

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when she came to the end of her life, to be with us,

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and the hospital just made it so difficult for us

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The family say they arranged for a local care company

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When I phoned the hospital back and said, I can find carers,

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they are quite happy to give us the number

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they said, they cannot deal with them because they are not

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And if you use them yourself you won't be funded.

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The Norfolk and Norwich told us its teams worked tirelessly

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Due to the shortage of suitable carers in certain areas

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like North Norfolk it can, at times, take longer than it

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The family want an apology from the hospital, devastated

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they could not deliver on Phyllis's last wish.

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Back here at the Queen Elizabeth Hospital the critical incident

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But I'm told the hospital remains under intense pressure and it's

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appealed to people with minor ailments to consider other options

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The Queen received a warm welcome today from crowds

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She was visiting the Sainsbury Centre in Norwich to view

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One of the items on display had been presented to her when she visited

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Coming up next, the weather with Julie.

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I feel clear intervals overnight but a lot of cloud and outbreaks of

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light and patchy rain. Not as cold as last night with lows of two or

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three. Proudly start to tomorrow with rain times. Do I interludes but

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it won't be as chilly as the last couple of days. We finished the day

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on a largely cloudy note with rain at times. The cloud will break for

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most of us after dark. In a moment the National forecast but I leave

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you with the outlook. On Sunday another cloudy day with outbreaks of

:07:27.:07:28.

rain. Question mark Good evening. Not many would argue

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that January hasn't been dry, but today, many of us had our first

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significant rain for some time, because the transition is on from

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cold, Continental dry air to milder Atlantic air, but the transition is

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a slow one. So we have had ice today, and freezing fog, in northern

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England. We had a little sunshine as well in Norfolk, but we still have

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the cold air around and about in the north. All this rain you can see,

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which is giving is a wet day in some areas, 10-15 millimetres of rain has

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fallen, as it comes north there could be some winter it issues. Snow

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already falling over Scotland, possibly over northern England,

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possibly some sleet over lower areas and fog. Not particularly nice, and

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some icy conditions to contend with late in the night across Northern

:08:27.:08:31.

Ireland, as the rain clears away. Again, a word of warning there could

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be some ice around in the morning if you are heading out, in fact this

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evening

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