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"You can get in but your dog will have to go in the boot."
The response from one taxi driver to a blind woman from Hampshire
who was trying to get home with her guide dog.
Madeline Close from Fareham says she regularly experiences cabbies
refusing to take her on journeys, even though it's against the law.
A survey by the Guide Dogs Association found 42% of people
with assistance dogs were refused by taxis.
In the course of her community work, Madeline Close, with guide
dog Deano by her side, is out and about each day,
In Eastleigh this morning, they had a very good
experience but Madeline, who's registered blind,
says at least once a month taxi drivers refuse to take her
It makes me very angry, it's very annoying and it is very
inconvenient because you can end up needing to be somewhere or having
a meeting or something and not been able to get a taxi.
Around 7,000 assistance dogs currently work in the UK.
The law says that taxis must accept assistance dogs
unless they have a medical certificate proving
Private hire drivers risk prosecution or their
Rrecently, at her local station in Fareham, a fellow passenger told
Madeline a cabbie took one look at the dog and rejoined
the back of the queue to avoid picking her up.
They are providing a service, they get paid, they are charging.
My dog's a lot less trouble than some other passengers.
He always sits in the footwell, he doesn't sit on the seat,
so I don't see why they can't take him.
The Taxi Association in Fareham says it's doing what it can
I am disappointed, especially in this day and age when we know
that disabilities are out there and we have our job to do.
The taxi driver's job is all about trying to please.
Fines of up to ?1,000 can be imposed.
The Guide Dogs Association is pressing for better
We've done a survey of 500 guide dog and assistance dog owners
across the UK in 2016, and it's prevalent.
From Cornwall up to Scotland, guide dog owners and assistance dog
owners are being refused access to taxis.
So far, the number of prosecutions has been small but Madeline says
she's determined to make the discrimination that she and
others like her encounter a thing of the past.
Briony Leyland, BBC South Today, Eastleigh.
A Hampshire toddler is beginning his recovery from major surgery
Two-year-old Freddie Hunt and his family have received
a huge amount of support from the community in Yateley.
Local people have made a tremendous effort to raise nearly ?370,000.
Church bells were rung when he came out of surgery.
Another ?100,000 is still needed, though, after the operation was more
Freddie, at the moment, he still hasn't opened his eyes,
He's not out of the woods yet, by any means.
I don't think the eyes have been dry for more than about three minutes.
It's been...to say emotional would be an understatement.
It's something I wouldn't really want to ever go through again
but we're not sure whether we're going to have to.
16 years after it first opened, Southampton's main West Quay
It cost ?85 million and is being heralded
as an example of the strength of the city's economic revival.
But is it the type of growth the city needs?
Here's our business correspondent, Alastair Fee.
For years, Southampton was on catch-up.
The trend to shop, eat and be entertained began long ago.
It is a catchment that we go out to that spreads right the way
along the south coast, and we've now got an offer
here that means that we can compete with anything,
whether it be shopping or leisure, within that catchment.
To complement the shopping centre, visitors have more
A ten-screen cinema completes the package.
This will undoubtedly improve Southampton's
That's good for quality-of-life and consumer spending.
But critics question whether this strategy will bring sustainable,
If you just rely on retail, then you are not heading down a road
of really long-term, sustained, high-value
growth because that's not what retail is about.
It's a perfectly respectable industry or sector and they're
perfectly decent jobs, but it's not the sort of thing
that we could be doing, and other cities in the south
The City Council has seven large development
projects worth ?3 billion in investment opportunities.
It says half of that has been achieved already.
A report on urban economic well-being by business advisers PwC
ranks Southampton third in England for good growth.
But another report by the Centre for Cities ranks Southampton
And on several other economic measures, it's
We are trying to make the most of what we've got.
We're trying to make Southampton a place that people want to come
and visit and do business in so people will base their company
in a place that their employees want to live in and want
The fanfare tonight was aimed at drawing in the crowds who,
until now, will have travelled along the coast for the same experience.
The city will need to look beyond consumer spending
if it's to really light up its long-term future.
Gosport sailor Alex Thomson's expected to get a hero's welcome
He finished second in the world's hardest sailing
challenge, the Vendee Globe, when he circumnavigated the globe
A flotilla will start out tomorrow at Spit Bank Fort at 10:15am
He's expected to arrive at the Gosport ferry pontoon at 11am
and there'll be a civic reception at 11:20am in Falklands Gardens.
After the formalities are over, Alex will meet members
Tonight will be cloudy and cold, very like recent nights, and a
chance of snow showers. The showers mainly to a dusting of snow in
places but will not amount to much and temperatures will plunge away to
minus one Celsius. The showers more likely the further north and east
you are. The risk of a frost first thing tomorrow morning. A cold,
cloudy, frosty start with the snow showers continuing through the day
tomorrow. They may lead to a dusting in places and through the afternoon,
you are more likely to see rain showers than snow showers and
reaching a high of 3- fool self says. But the continuing risk of
that cold north-easterly wind. Temperatures will be slightly higher
on Sunday. And finally, we will see the sunshine on
exception to that rule probably over the hills where again there could be
a bit of snow, but not accumulating. Another cold
However I paint this weekend's picture, I'll need a palette of
grey. Thereby a a lot of cloud around but I managed to find some
sunshine. I don't know how but there was a couple of hours towards the
south-west in Cornwall, a beautiful day. The south-west saw glimpses of
sunshine. Further east, cloudy, cold and grey with winds off the North
seep and a scattering of wintry showers. Yes, rain sleet and snow, a
dusting at lower levels through the day. It brought this beautiful
picture on the outskirts of Aberdeenshire. But enough of the