07/04/2014 The One Show

Hello and welcome to The One Show with Alex Jones. And Matt Baker.

This year the Tour de France is starting in Yorkshire and the party

has already started. Tonight we're joining in. Star of BBC Three's The

Call Centre's Nev is attempting to break a sprint record on our outside

track. Nice to see you. Alex Riley's tackling the hill

climb. We'll explain why he's dragging a piano up with him later.

And wearing the yellow jersey tonight or is it a gold one? It's

Gary Kemp. How are you? You are a mad keen cyclist aren't you? You are

not getting me out there now. You had an accident? Yes, about two

months ago. I was doing 30 miles an hour down a hill and fell off. Had a

helmet on, but the lens out of my glasses went into my eye and I ended

up with six stitches. You should have seen the state of the other

geezer! Where you wearing your lycra at the time? I looked down and about

that much was ripped and so was my skin. They wonderful man came out of

the house and took me to hospital. It has made me nervous. Well in

honour of Gary here we want see pictures of your MAMILs. That's a

middle aged men in Lycra. Send your pictures in to the usual address and

we will show some at the end of the show. That will be interesting. Now

Angela Rippon is like a dog with a bone when it comes to your consumer

rights, if she thinks you, the British public, are being conned or

badly treated she won't let it go. And that is something the people

behind the development company Fresh Start Living know all to well.

Last year we told you about dozens of complaints we received about the

redevelopment company, Fresh Start Living. Flat owners in Stockport

complained of an unfinished building and sewage in the basement. That is

disgusting. I spoke to the director of Fresh Start Living and he

promised me... I am doing everything I can at the moment to get it sorted

out. What is the time frame you will give to finish the building? That

will be about a month. That was four months ago. I have come back to

speak to the owners to find out if there have been any improvements.

Let's start with the unfinished building. Janet, George and Gordon

tell me some of the work has been done. They filled in a gap in the

roof that was letting in pigeons. And water leaks in the apartments

have been fixed. But it is still not finished and the builders have

disappeared again. It is not even fastened down. Loose cables. All of

this completely unfinished. They have been painted, but it is an

interesting paint job. My daughter could do a better job, it is

horrendous. It is not to a good tune of standard. The owners showed me

war work that needed finishing. But what about the sewage in the

basement? Also in the basement we discovered what appears to be an

open sewer pipe. When I last visited the site, I don't think it was open

to anyone. It was, and it still is. The sewage pipe has been capped off,

but the filthy toilets remain. Were they for the builders? I suppose,

but you cannot flush them because there is no water connected. The

residents have had meetings with C Cunningham to resolve the issues but

they continue to wait for the work to be done. It must be so

frustrating? If someone says they should finish it, then they should.

Revisiting the highlights we visited in the past, complaints about Fresh

Start Living continue. Karen Jones was sold six students accommodation

units in Manchester. She was promised a guaranteed rental income

by Fresh Start Living. You are not going to get that now with the

banks. But after a year the rent stopped coming in and that is when

Karen made a shocking discovery. They have converted three of the

flats I purchased the ?24,000 each into the kitchen. With your

permission? I did not find out until months afterwards. Her property is

now part of the communal kitchens which can be used by any of the

students in the communal building. This is part of what I own. This

party was my letting unit. The wall appears to have been taken down. My

letting bedroom appears to have become the kitchen. Where the bed

should be, we have now fridges. I am the legal owner of the kitchen and

no one would a ?75 a week to sleep here. Fresh Start Living told Karen

they would provide her with replacement units, but once again

she was let down. Manchester City Council told us the company had not

built enough communal space for the number of bedrooms. They told Fresh

Start Living they had to change some of the units into kitchens and

communal areas. Fresh Start Living has since sold the house to another

company and it is not clear if Karen will ever get replacement units or

her money back. We have contacted Mr Cunningham again, and he told us the

cladding will be finished and he will make good the paintwork. Since

we filmed in stock 40 says he has removed the dirty toilets and has

had a meeting with Karen Jones to discuss her problems. He went on to

say they are fighting to keep the group solvent by cutting costs and

disposing of key assets whilst they look to recapitalise the business.

They do not have the infrastructure or capital they would like to have

to manage the properties they still own. But, that is cold comfort for

those who believed in Fresh Start Living. The fresh is intolerable.

Not just financially, it affects your health and you feel like giving

up. Angela can't be with us tonight so Lucy's here, what's the latest on

Fresh Start Living? We obviously can't trust a word they say, what is

going on? He has told her the company is in liquidation and they

have no assets so she will not get her money or the property back. Her

solicitor has advised her to seek compensation from the company who

bought the property. She still owns that property? Yes, she bought it in

good faith. That is how she is taking it forward. Due to pension

reforms, there are discussions, we don't know whether there are grounds

to it, but more people will be buying off plan? Yes, from April 20

15th pensioners will have large sums of money so they will have a lump

sums. There is suspicion among experts this will light a fire under

the buy to let new build property market because they will want to

generate some income. Income generation has been streets ahead

with property. But 23% more buildings have been started this

year than the year before. But as you get older, you are supposed to

get more risk averse. But you will have to take out a mortgage because

most people cannot buy a property outright. There is a suspicion it

might happen. So for those who want to take a lump sum out and buy off

plan or a new build, what is the best advice you can give them?

Please make sure the builders are registered with the local authority

or a national, official organisation. The National

house-building Council certifies 80% of new worlds and 13,000 builders on

their records. I operate under warranty scheme. You do have some

redress, which is very important. Don't just hand over your money. You

have to visit the property, keep turning up. It is important. Thank

you, Lucy. Good luck with the Marathon on Sunday. The Call Centre

returns to BBC Three tomorrow at 9pm with Nev Wilshere and his

alternative management style. I feel cold and dad and I am not enjoying

it. You are struggling. You are so uncomfortable, it is unbelievable.

Too cool for school does not sell. Go and get another job, because this

is not the place for you. I am telling you. Nice to see you. Just

looking for Angela Rippon. She is not here. We watched the first

series with interest, the second one is back. You have had a chance to

watch it and saw yourself. Did it change the way you operate now? Was

there anything you wanted to adjust or were you happy? I am what I am

and I will not be any different. I did look and think I should lose a

bit of weight. Have you done that? I did at one stage, but it did not

last long. I overcame it. Is it right you have been found ?225,000

per nuisance calls? I would love to chat about that but there is ongoing

litigation, so I cannot. Can you say if you have changed your ways and

you are checking more before you ring people? I can't talk about it.

We have Gary who has paid not to be called by companies like yours? I am

ex-directory so I assume I don't get those calls. But I get them

endlessly just as my kids were getting in the bath. I was dealing

with that at 6pm at night. Didn't you want any loft insulation? We got

a cold call at 8:30am on Mother's Day morning. Since you have been on

BBC Three the programme has been a success. You have done a charity

single, it has all been going on. You opened a kebabs house? I opened

my mate's kebabs house in Swansea. It is not like I am suddenly a

celebrity, just a little bit more well-known than I was. We should get

them in the Spandau Ballet dressing room. Your competitive nature might

be tested because in the second series your son comes in and you

have a ping-pong match and it gets competitive. We are going to put you

to the test on our cycle track outside. I tried it out earlier and

I will let you know what happened. Before that, Dan Snow has been

credible story of the only British man ever to be awarded Germany's

highest military honour, the iron Cross.

On the 29th of January 1943, a huge bomb exploded in the Havilland

aircraft factory in Hertfordshire. Another casualty of the Luftwaffe.

From the air there was no doubt, the entire power plant of this crucial

factory had been destroyed. The factory produced the famous

mosquito. At the time, one of the fastest aircraft in the world.

Planes were produced at this plant in their thousands, making it an

obvious target. This was no ordinary German air strike. In fact, there

was no bomb at all. This is the story of one of the most acts of

deception -- remarkable acts of deception in the Secret Service.

Eddie Chapman was at double agent in the Second World War. He was

imprisoned in Germany occupied jersey during the war, where he

struck a deal with the NAT sees to defect for his release from prison.

As soon as he was accepted right the German Secret service, he turned

once again and became a British double agent. To the Germans, his

codename was Fritz. To the British comedy was agent zigzag. Ronnie Reid

was his handler. But could he trust Eddie Chapman, given his criminal

past? Nicholas is Ronnie's son. Generally, after all he was used to

telling a tall tale to the police, so he could tell it to the Germans

as well. The Germans tasked him with blowing up the factory in heart

fortshire. He accepted the mission and promptly informed his case

officer at MI5. Chapman had no intention of carrying it out, but

needed to convince the Germans he had carried it out. MI5's solution

was to fake the ep tire event. Why go -- entire event? Why go to such

extremes? Nigel West is a spy author. MI5 ran 70 or 80 double

agents and all them to some extent were engaged in deception, but this

was nothing quite like Eddie Chapman, the zig zag case stands

alone, because of the saB starge -- sabotage. Why where they so keen to

make it happen for Eddie? The Germans would trust miple more and

they wouldn't rely on other uncontrolled sources or agents, so

he would become a superspy. On the eve of 29th January 1943, the set

was dressed under the cover of darkness. They had to use

applicantier mash a to transform everything. And the awnings would be

painted black and placed over various parts of the buildings to

make it look as if there was an explosion and there would be a

gaping hole where the building had been. The stage was set. The final

edition was pyre row tech nicks. It was enough to convince even local

employees their factory had taken a direct hit. Chapman radioed the

Germans to tell them he had successfully finished Walter, the

code name for the factory. When German planes flew over the site,

the set was enough to convince them that Chapman had been true to his

word. Incredibly, the Germans had bought it and to his amazement he

was awarded the Iron Cross, Germany's highest decoration.

Following this, Chapman returned to Germany and continued working for

German and British intelligence services. When the war ended,

Chapman gave up the trappings of his life and returned to the civilian

world, albeit sworn to secrecy by having signing the Official Secrets

Act. He remains the only British citizen ever to have been awarded

the ieRp cross -- Iron Cross in the service of the Third Reich.

That story has grabbed you, hasn't it? It's given you an idea? I would

love to play him in a movie, but it's more Tom Hardy, but it's the

kind of character that could easily have turned up in the play that I'm

just about to do. It was your first day? Rehearsals today. How did it

go? Singing day. It's a musical. We just all gathered around the piano

today. I'm a bit hoarse. How does it work, because you are there with a

new cast, some people who you've never met, I assume? Some people who

you might have worked with before, so is it embarrassing when you throw

your voice? My entire job is always a bit embarrassing. You are putting

yourself on the line. Of course it is when you first start singing and

Jessie Wallace is starring in it and Jessie's voice is incredible.

Goosebumps came up. She seems to be channelling Queeny Watts. With the

songs, what story are you telling? It's Lionel Bart's first major

musical. Before Oliver it went to Broadway. It went to Broadway for a

while and started Barbara Windsor. It is set in a club in Soho and it's

about the changing in Soho, trying to clean up the streets. It echoes

right now, because that's what they're doing. I play the local

inspector, Collins. Is he a goody or baddie? Right from the start he

takes a few back-handers. Yeah, yeah, he's a sort of shaky copper,

but you have to be if you work in Soho. The lovely - well... The

lovely thing is that the play is - you are doing the play when it was

first put on in Stratford East? This is amazing. It was developed by Joan

Littlewood in 1959 as part of the theatre workshop in the Theatre

Royal Stratford East. And she was really pushing the working-class

actors at the time and so many people discovered themselves in that

time, including Barbara Windsor. She also did Oh What A Lovely War. It's

the 100th anniversary of her birth. Gorgeous theatre. Just rewinding the

clock back and talking about music, Soul Boy of the Western World, the

debut of this documentary in America. It's basically the whole

story of you? We've just done the movie, Soul Boy of the Western

World. It's the archive-only documentary of Spandau Ballet and

it's not just about the band, but about the era and a lot about the

youth culture. It's an 1980's documentary and about friendship and

it's warts and all and how - Very cathartic to do that? We sat it

together. It's how we fell apart. At one point I'm a baddie in it. Does

it help to see it all there and for you all to experience it and watch

it and you get it all? It is. I'm hoping it's more than that,

otherwise it's expensive therapy. We had a director, George, who we left

alone and she put it together with the story and we didn't want to be

peering over her shoulder. It premiere at a festival in Austin

Texas three weeks ago and we played after at a club. They say you're

going to reform. We hope it's true. Bang! The Tour de France, the

world's most famous race pushes off on 5th July. You have cycled a leg

of it? Yeah. Gruelling stuff? It was gruelling, yeah. It took me ten

hours. They did it in four. The race will take in the peaks of the

Pyrenees and travel across the Alps. However, it all starts in Yorkshire.

Yeah and it will climb the wonderful Deals and the locals are getting on

their bikes. They want to break the stereotype of carrying love up a

hill, they've got something much grander planned as Alex Riley's been

finding out. The Tour de France, the ultimate test of man and machine for

over 100 years. Come titors pedalling for 2,000 miles to claim

the elusive yellow jersey. That's all very well and good, but as the

tour starts here, the people of Yorkshire decided to come up with a

proper challenge - how many cyclists does it take to pull a piano up a

hill? Do you know. I know I certainly don't. Today, I've come to

witness a major new art project. As part of the 100-day Yorkshire

Festival, locals are attempting to use pedal power to pull a six-font

piano up Cragg Vale. It's the longest continuous incline in

England over six miles. Does this count as an art installation? Yeah.

It's a piece of art. It's a new piece of musical commissioning. A

couple of officers from work have been wolfed. Why am I right down the

back? That's where the best have to be, where all the power is. Good,

because that's what I'm here for, the power. Hold on tight and you'll

be fine. I was commissioned to write a piece to go up there and it's nine

pieces in one and it's called Piano Cycle. And they are all different

styles of music. Some of them classical, some jazz. How do you

think it went? Pretty good. A certain amount of composed piece and

ad-libbing, so you have to really fit the music to the amount of time

that you've got to get up the hill. I think it's chaos? I've never

played a moving piano before. It's the maddest thing I've ever done.

Wait for me! It's getting quite steep now. The further up we get,

the windier and wetter and colder it will get too.

Well, it takes 48 people on 18 bikes four-and-a-half hours to pull a

grand piano to the top of a very long hill. Well, I've done my stint

on the bike and now for the Grand Finale, me on the piano. Well, it 88

days' time it begins in Yorkshire. Not everyone has the capacity to

ride in that race, but they can get involved in this. Look at this. It's

basically an outdoor velodrome. Anne, how can people get involved?

Anyone can get involved. It's a portable, mini velodrome to give

people a taste of track cycling. It travels around the country in

different locations. As long as you can ride a bike, then it's open to

everyone. Can you go around it with stabilisers? No, you have to be over

14. Nev has kindly agreed to give it a go. Thank you. Before you have

your go - Do you think the general public are willing him on or what?

They are. It's a good point. Earlier on, I had a little go around here

Nev and it was quite wet, so there we are. Just getting into the swing

of it. That happened. It's a bit tricky to be honest, but I managed

to get there. I got there in ten seconds up until the fall. We just

thought to see if you could beat ten. Go on then. Here he goes. You

can do three laps. That's good. Nice and gentle. That's good. He's there.

He's safe, he's safe. Keep going, keep going. Stick to the line. He

has gone high, but these there. Good. We'll get the ref in. Fastest

lap. He's up and down a bit. There we are. Is that it, Sir? No, it's

not. That will do. There we are. Here we are. Prime-time telly, with

Nev whiepG around. What is it, Sir? 32.8. We'll do the averaging. I

don't know what he did. I think he's very brave to take it on. Would you

go on that? I would love to, but I don't think my director would be

happy. You have to be careful? I'm tap dancing tomorrow or doing

something like that, so I better be careful. Hang on. You are tapping

dancing tomorrow? No, there's dancing in it. I saw on the call

sheet something about tap so I'm getting nervous. Right. We'll get

some middle-aged men in lycra on show. Hold one up. Who is this? This

is Phil and 74-year-old Mick Golden. The lycra is in style. This is Sean

and he is a man in lycra. This back side belongs to Ian who is rocking

the grey. I don't think else has ever rocked it. Any more? That looks

like Bruce. No, this is Brian from Elgin. Super job. I want to say Karl

Cunningham has disappointed a lot of people, but it's not fair to be

saying that he can't be trusted. There you go. We are looking for

people who have messed up on camera, sporting feats that have gone wrong

and dancefloor disasters. Any calamity you would like to share

with the nation. We would. Send a message with a link to your video to

our website. And that's all for tonight. The Call Centre is on

tomorrow night and Gary is appearing in Things Ain't What They Used To be

Be.