14/09/2016 Victoria Derbyshire

This morning, an American firm accused of wrongly stopping hundreds

of your tax credits will not get its contract renewed by

It's after we exclusively revealed the story on this

They accused me of living with another lady. I sent the documents

back in June. I have had no money for two weeks. I have had to go to a

foodbank. They told me I need to prove that there is nobody living

with me, an adult. That's what they think and I have got a bill for over

?1,000. I have lost my tax credits which is the bulk of what I get each

month. REPORTER: And how much are you down

by? A little over ?600. A month? Yeah.

We'll talk to the Work and Pensions Secretary

Also on the programme, could it really ever be possible

Scientists think early experiments suggest yes it could be.

And in a wide ranging interview Julie Walters talks to us

about her new TV role, equal pay, roles for women and why

she feels out of place in Hollywood because she hasn't

Do you think Hollywood has got better? Or not when it comes to

roles for older women? No. They're not very good with roles for older

women. If I went out there, I would look like a freak. But you'd look

real? It is good. I don't want to do that.

That full interview to come at around 9.30am or 10.10am

where she also gives her verdict on new Prime Minster Theresa May

Hello and welcome to the programme, we're live until 11am.

Well done to you for getting in touch with us yesterday to tell

It's led to HMRC deciding not to renew Concentrix's contract.

I expect the financial hardship for you goes on.

Plus The President of the European Commission Jean-Claude

Juncker is delivering his State of the Union speech this morning.

He's going to talk about Brexit and Nigel Farage

a Euro MP will repsond - so we'll dip into

If you want to watch the whole thing it's on BBC Parliament right now.

Do get in touch on all the stories we're talking about this morning.

Use the hashtag Victoria Live and If you text, you will be charged

A group of MPs has launched a stinging attack on David Cameron,

blaming the former Prime Minister for the current instability in Libya

and the rise of the terror group Islamic State there.

The Foreign Affairs Committee says Mr Cameron turned

a limited intervention, intended to protect civilians,

into an "opportunist policy of regime change",

Let's get more details form our political guru

So the protecting of innocent civilians was all right, but it

mutating into getting ready of Gaddafi, not good? Vic, I mean this

report, I know we often say the reports are damning and scathing,

but this one truly, thrashes Mr Cameron's reputation in terms of the

intervention in Libya. I mean just let me give you, if I may, its

conclusion which is astonishing really. It says Mr Cameron's policy,

the result was political and economic collapse in Libya, Inter

militia and intertribal warfare, migrant crisis, wide spreads Human

Rights vio lawingses and the spread of the Gaddafi regime and the spread

of weapons and the growth of IS in North Africa and that's from a

Conservative-dominated committee. Libya was kind of David Cameron's

Iraq. Exactly the same mistakes that were made in Iraq, were made in

Libya. So for example there was a failure intelligence. The

intelligence that Mr Cameron was relying on suggested that Gaddafi

was a threat to civilians in Benghazi, that was overstated. It

under played the fact that many of the rebels had sort of Islamist

links and were connected to IS. There was a sort of mission creep

where initially the policy was all about trying to save civilians and

then drifted into regime change and above all, there was no plan for the

aftermath which was why Libya degenerated into near catastrophe

with migrants fleeing across the Mediterranean to try and escape and

of course, it is now a base for IS. It is really, it seems to me, Mr

Cameron's Iraq. That seems to be what they're suggesting. And what

would he say to, in his own defence? Well, I think he would say one,

Gaddafi was a profoundly evil man and it was right to get rid of him.

Two, there was a real concern about the threat to civilians and three,

you know, there were other countries who were similarly alarmed, France

and the United States. But when you look at the picture now, I mean I

remember when David Cameron and President Sarkozy went to Benghazi

after the war and I don't know if you remember the pictures, they were

standing in front of these cheering crowds, it was almost like he saw

its a huge, huge success, it reminded me as President Bush on

that aircraft carrier saying, "Mission accomplished." When you

look at Libya now, I mean, it is hard to see it is in a much better

state than it was under Gaddafi. Norman, for the moment, thank you

very much. Norman Smith at Westminster.

It has been pointed out to me that Nigel Farage is still leader of Ukip

until the new leader is announced which is very soon. Two suspects

have been arrested after a man was fatally stabbed as he confronted a

gang of moped thieves with his father in East London. This is just

in from the Metropolitan Police. Two suspects arrested after a man was

killed as he confronted a gang of moped thieves with his father in

whatted well Heath in East London. Joanna is in the BBC

Newsroom with a summary HM Revenue and Customs has said it

won't extend the contract it has with the private company,

Concentrix, to manage tax credits The decision came hours

after the Victoria Derbyshire programme exposed the plight

of hundreds of claimants who had 150 members of HMRC staff

are to be redeployed Victoria will have the latest

on this story in just a few minutes' time including

reaction from Concentrix. The World Anti-Doping Agency says

Russian hackers have breached its database and published

confidential records of four One of them is tennis

star Serena Williams. Wada said a Russian cyber espionage

group was trying to undermine Moscow has strongly

denied any involvement. A British man accused

of attempting to shoot the US republican candidate,

Donald Trump, has pleaded Michael Sandford, who's 20

and from Dorking in Surrey, tried to grab a policeman's gun

at a rally in Las Vegas in June. Sandford admitted being an illegal

alien in possession of a firearm, He is expected to face around two

years in prison when he's sentenced in December,

but could have been jailed for 20 17 care workers are to bring

the biggest ever legal claim in the sector over alleged

non-payment of the minimum wage. The action is being brought

against care company Sevacare and the North London Council

Haringey. Some of the care workers claim

they were being paid Sevacare says it pays above minimum

wage but the workers say that hours which were supposedly off-duty

should also be covered. Yeah, we have to shower, dress,

feed. This lady is bed-bound. What do you make of the way you're being

treated as a care worker? Really, really unfair. I don't know how to

describe it. We were misled. We're nothing.

The former president of Israel, Shimon Peres, is in a serious

condition in hospital in Tel Aviv after suffering a stroke.

Mr Peres, who's 93, has been sedated and is on a respirator.

Shimon Peres won the Nobel peace prize in 1994, alongside

the Prime Minister Yitzhak Rabin and the Palestinian leader

Yasser Arafat, for negotiating the Oslo peace accords.

A watchdog has found that prison officers at a jail in County Antrim

failed to to intervene while an inmate blinded himself.

Sean Lynch was a prisoner on remand in Maghaberry Jail

The Northern Ireland Prisoner Ombudsman said much of the episode

was observed by two prison officers on CCTV.

The prison and health authorities have accepted the findings

The United Nations says there's been a significant reduction

in the fighting in Syria as a partial ceasefire

It says the priority now is to get a convoy of relief

supplies into rebel-held neighbourhoods in Aleppo.

However, officials are still waiting for assurances that aid convoys

will be allowed safe passage into besieged areas.

The President of the European Commission,

Jean-Claude Juncker, has used his state of

the European Union address to speak out against attacks on Polish

Addressing the European Parliament in Strasbourg, Mr Juncker said

Europe's basic values must be defended.

He's also used the address to call for more solidarity in the EU.

That's a summary of the latest BBC News.

E-mails about Concentrix are still coming in. Jill says, "I got a

letter saying an overpayment had been made and I'm having to pay back

over ?5,000, ?50 a month for ten years. . I wasn't told why this had

been decided and I still haven't managed to find out. Last time I

wrote to them, it took over six months for them to reply and even

then my question why I they had deemed that an overpayment had been

made was answered by that an overpayment had been made. At one

point I couldn't pay them and they just added a fine of ?1,000. I hope

now people are coming forward the company responsible can be held to

account. More to come.

Do get in touch with us throughout the morning -

use the hashtag Victoria live and If you text, you will be charged

Let's get some sport now with Jessica.

Yesterday Jess Paralympics GB won 3 golds in 40 minutes,

Difficult to get much better, but Para GB managed it.

Stephanie Millward got the ball rolling, winning

She won four silver medals and a bronze at London

And now finally she has her first gold medal.

And what a performance, she dominated the race and set

Millward had tried to qualify for the Sydney 2000 Olympics as a

15-year-old, didn't quite make it, and two years later was diagnosed

with multiple sclerosis and became a Paralympic athlete.

After the race she said, her dream has finally been realised,

Then on the track, Libby Clegg won her second gold of the Games,

completing the sprint double, by winning the T11 200m title.

She started strongly and carried on that way

to the finishing line, crossing comfortably ahead

And completing the gold rush just minutes later, Matt Wylie won the S9

He won it by a whisker - four thousandths of a second.

In fact, all eight of the swimmers were separated by

So that's British Swimming's ninth gold medal of these Games,

meaning they've beaten the total from London 2012

Earlier in the day, there were three more golds

for sprinter Georgie Hermitage, javelin thrower Hollie Arnold,

He took up wheelchair table tennis after being paralysed playing

So another brilliant day. There was disappointment for David

Weir and Ellie Simmonds. Yes, David Weir not having

the best of Games in Rio. He says he's struggling

with homesickness, after missing the birth of his son,

to compete at the Paralympics. Last night, he lost his T54 1500m

title, only finishing fourth. And it comes a day after only

finishing fifth in the 400m. Weir still has two more individual

events and a relay to go, but hinted that this is likely

to be his last Paralympics. Ellie Simmonds also lost one

of her titles, the S6 Perhaps feeling the effects

of her world record Quite a night in the Champions

League. It was like something

out of Noah's Ark! The heaven's opened in Manchester

just before Manchester City's tie with Borussia Munchen Gladbach

at the Etihad. As you can see the pitch

completely unplayable. So it's been rescheduled

for tonight at 7.45pm. Celtic might have wished

their game was postponed after they were hammered

by Barcelona in their match. Brendan Rodgers' side lost 7-0

to the Spanish champions. Lionel messi scored a hatrick,

and Luis Suarez grabbed two Rodgers said it was a learning

experience. Captain Scott Brown said

it was unnacceptable. Arsenal fans might be feeling

slightly fortunate this morning. They earned a valuable point away

to Paris St Germain. The French champions went ahead

after just 42 seconds, and Arsenal equalised midway

through the second half. We are back with the headlines at

9:30am, Martyn Rooney coming up at 10am.

Hours after we exclusively revealed on this programme yesterday that

a US firm was accused, by hundreds of you, of wrongly

stopping your tax credits, Her Majesty's Revenue and Customs

announced they would not be renewing its contract

Concentrix is employed by HMRC to cut fraud and overpayments.

The company says so far it has saved the taxpayer ?300 million.

Some of the stories we heard included a 19-year-old whose

benefits were withdrawn because she was accused of living

with a 74-year-old dead man, a woman accused of being married

to her own brother, a bloke accused of being in a relationship

with his grandma and a woman who lost her benefits

because Concentrix thought her partner was her

In that bill, when you see ?2,500, what do you think?

I have got to the lowest ebb I think I've ever been

Presumably, you've tried to get in touch with HMRC

and say, "This is a mistake, I've sorted it with the other firm,

Three to five hours on the phone, eventually getting through to be

told it was not able to be updated on their system, so it has

to be done manually, which can take weeks.

There's no time precedent set, so I'm going from six

weeks into seven now, and it could be weeks longer.

I've done nothing wrong and they know that, but I'm not

My tax credit was cut at the beginning of August.

I had a phone call with them and it took me three to five hours a day

for a week to actually get hold of them.

They were very rude, they weren't nice at all.

And when you've got a three-year-old running around, it's difficult to be

They've told me that I need to prove there's nobody

And I've also got a bill for over ?1,000.

They think that they've wrongly been paying me since April,

I've lost my child tax credits and working tax

credits, which is the bulk of what I get each month.

And how much are you down by as a result of what you say

They accused me of living with another lady.

They lost the documents, so I've had to send the documents

You sign a declaration stating that you're a single parent living

on your own, yet that's still not good enough.

I just don't know what else you're supposed to do.

I mean, it's really putting people into difficult situations.

Because of this, my housing benefit could be stopped as well,

which means that my tenancy could be affected.

Concentrix came out fighting, they said this.

The statement attacks our professional credibility and the

commitment of our staff, who have performed determinedly despite the

issues with HMRC policies and procedures. Throughout the contract

we have employed hard-working people within the UK at our expense in

order to stuff phone lines and handle customer calls which were

agreed by HMRC and were based on HMRC assumptions. We have answered

significantly more calls than planned with HMRC. Through the

contract we have not been incentivised to make wrong decisions

and we have been penalised heavily for failing to adhere to policies

and procedures. We have of course asked both HMRC

and Concenrtix for an interview on the programme they've both

turned us down. We will continue

asking them each day. Meanwhile, more of you are getting

in touch with your stories. Catherine told us Concentrix stopped

her payment because they believed she was in a relationship

with her lodger when she's not. Joanne told us Concentrix

stopped her payments after claiming her two-year-old

daughter didn't live with her. One viewer told us his claim

was stopped after he was told he was living with his mother,

who had died ten months previously. Thank you for these comments.

Imagine, thank you for what you achieved yesterday. Wilma, well done

for playing a role in this company's demise. Elizabeth, well done.

Charlie, thank you for helping to these cowboys down. What will happen

with Concentrix? The latest figures showed that 6700 claimants had

issues with those claims in the last 22 months, and 65% of complaints

were upheld. This is still a continuing contract until May, but

HMRC have drawn up an action plan, they are telling Concentrix they

have to improve their performance in certain issues, which they say have

fallen well below the standards that were required. They are drafting in

150 extra people to deal with those call centres, people phoned in to

say they were on the phone for hours, 59 phone calls in one hour to

try to get through, and stuck on the phone forever and not getting

through. They say they are increasing resources to tackle that

so people can get to their advisers and get their situation sorted out.

For those people watching who have had their credits stopped, what

should they do now? That is the thing. HMRC say the people who have

had their credits stopped will be prioritised. I spoke to someone who

only had 20 quid to last two weeks. They are the type of people that

HMRC say they will deal with straightaway, try and sort it out.

They also say to those people, if you have any evidence that shows

that those claims were wrong, get in touch with them and your claims and

money will be fully backdated and you will not have lost out. Get into

which. More people have been employed by HMRC.

MPs have been telling us they've been inundated with complaints

from constituents about this - Louise Haigh is a Labour MP who told

us yesterday she wanted Concentrix stripped of its contract.

That has not happened. They will not be renewing their contract in May.

They are still processing get over the next six months. But HMRC are

redeploying 150 staff to make sure they can deal with the backlog.

Questions remain as to why this company was given the contract in

the first race when it cannot run a basic post room or operate their

telephony standards, people waiting on hold for upwards of an hour. My

questions have revealed they breached their performance standards

on 120 occasions the last year. The Minister agreed last week it was

completely unacceptable. I am pleased that HMRC have responded so

quickly and announced that the contract will not be renewed. It has

brought relief to thousands of single parents, especially across

the country. But they are still in financial hardship, the money has

been cut, they have built saying they owe ?2500, five's ?5,000, what

are they going to live on? I advise they get in touch with their MP or

local citizens advice. There is an MP hotline directly to HMRC. There

is not one to Concentrix. If they get in touch with their local MP,

they can get through to HMRC. They can get the claim reinstated as

quickly as possible and backdated. There are thousands of people who

have had their tax code it wrongly stopped by this company, precisely

because it has been employed on a payment by results contract. When we

move on,... You mean Concentrix were given a target by HMRC of millions

of pounds to draw back for the taxpayer and that has lead to

mistakes being made? They are aiming for that target? Yes, they are

incentivised to cut or completely stop tax credit. I don't think that

is an appropriate model on which to operate our welfare system. I want

the Government to look at the failings of this contract and think

about whether a payment by results model is appropriate in the welfare

system. We have seen equalled failings elsewhere, I would like

this to lead to a full review of the entire model. Do you have any idea

how long... Let's say somebody manages to get through to HMRC

today, saying, I have had my tax credits stopped, can you reinstate

my claim how long might that take for the money to come back? The

waiting times have been really poor. Given that there are 150 new staff

redeployed from HMRC, I would hope this would be able to be treated

very urgently and within a couple of days. When I have been able to

amplify cases that have come through my office, it has been immediate. It

should be within a day or two. I would suggest they get in touch and

let their MP know urgently that it is an issue so they can get on to

HMRC. These people do not want to sit on their helpline again when

they have already had to do that many times. A couple more messages.

I have been battling with Concentrix and tax credits for two years, they

could our income by 900 quid a month to start with, without our warning,

and wrote to us saying we had a ?5,000 overpayment. We both had to

stop working because the more we worked, the more we owed. That is

just ludicrous. An e-mail, thank you for highlighting what Concentrix

have been doing, my tax credits have been stopped for nine weeks, they

say I am living with the person who was the previous tenant, I have two

sons, one is severely disabled, he has the rubble Paul C and severe

epilepsy, it takes hours to speak to someone at Concentrix, which is so

upsetting when I am trying to look after my boys. I have provided them

with all of the information and still a decision was made I are not

single. I am devastated and will have to consider going to food

banks. I got a bill from the tax credit people saying I owe them

?2800 because they have overpaid me. This has to be paid by October. My

housing benefit has also stopped. I am my wits end, I am so glad to see

your show is doing something about this. This is the result of them

being asked to look at undeclared partner fraud, that does happen, and

HMRC are right to make sure the claim is correct, but they have been

asked to make sure that people are living with who they say they are

living with, so they are looking through the register they see

previous tenants on there, they are making assumptions that are

incorrect, and they are stuffing them completely unfairly. It is

taking weeks if not months to put that right. They first came to my

attention last year, my constituent had her credits stopped while she

was in a coma, and months later it was still not reinstated. HMRC have

acted right in cancelling the contract, I want to see them bring

the service back in house so the service is done by the public sector

and not incentivised by profit, otherwise we will see more people

affected in this way. I spoke to one of Britain's

best-loved actresses, Julie Walters, on her latest movie,

roles for women, plastic surgery and her friend and collaborator,

the inimitable Victoria Wood, Creating a baby, but without a mum,

or at least an egg. It sounds implausible,

but scientists think early experiments indicate that a mum-free

baby could be a possibility. Here's the BBC Newsroom

with a summary of today's news. A group of MPs has strongly

criticised Britain's military The Foreign Affairs Committee report

accuses David Cameron of pursuing an "opportunist policy of regime

change" by deciding to remove It said the military action

had led to the current instability in the country,

but the Foreign Office said the intervention had received

international support. The mission was explained

to the House of Commons by David Cameron as not about regime

change, yet a few weeks later he is writing a joint letter

in the New York Times with President Sarkozy

and President Obama saying the mission is now a regime change,

and there was clearly a lack of clarity and analysis,

and therefore flawed decision-making HM Revenue and Customs has said it

won't extend the contract it has with the private company Concentrix

to manage tax credits The decision came hours after this

programme exposed the plight of hundreds of claimants who had

their payments wrongly stopped. 150 members of HMRC staff

are to be redeployed An Army sergeant has been charged

with attempted murder after his wife's main parachute

failed to open in a 4,000 feet jump. Victoria Cilliers suffered "multiple

serious injuries" after falling to the ground during a routine jump

near Netheravon Airfield over Salisbury Plain

in Wiltshire in April. Her husband, Sergeant Emile Cilliers

is due to appear at Salisbury Scientists say early experiments

suggest it maybe possible to make babies without using eggs. They have

succeeded in creating healthy baby mice. The researchers say the

findings could mean women can be removed from the baby making

process. The president of the European

Commission, Jean-Claude Juncker, has said that the European Union

respects, and at the same time, regrets the British

decision to leave the bloc. He was delivering his first State

of the Union address Mr Juncker warned that there

could be no access to the European single market without the free

movement of people. He also called for the formal

mechanism for Britain's exit to be That's a summary of

the latest BBC News. Julie Walters interview at about

10.10am. Mags says she has it all figured out. Angela, "I love Julie

and she is on my wavelength. She would be a freak in Hollywood. ."

Patricia says, "I love Julie Walters because she says it as it is."

Six gold medals in all, with three over a 20 minute spell,

including another title for Libby Clegg as she added the T11

200 metres title to the 100 metres she won on Saturday.

Great Britain's haul means they've now equalled their London

Serena Williams is among four US athletes whose confidential medical

files have been leaked by Russian hackers.

The World Anti-Doping Agency have described it as an attempt

to undermine the global anti-doping system.

The Kremlin have denied any involvement

On to the Champions League, and Celtic were given a hiding

Luis Suarez scored twice with Lionel Messi grabbing

a hat-trick, as the Spanish champions won 7-0.

It was Celtic's worst ever European defeat

Slightly better for Arsenal as they came from behind to snatch

The Gunners were outplayed for much of the match,

but missed chances from the home side cost them as Alexi Sanchez

And Manchester City will have to play Borussia Munchen gladbach

meant their match last night was postponed.

The decision was made on safety grounds after over 32 millimetres

of rain fell in an hour which the weatherman tells us

Also tonight, Spurs play Monaco while Leicester's first ever

Champions League campaign starts in Bruges.

And I know you'll have more on that soon, Victoria.

So, what have Channel 4 bought for their ?75

A tent and some cooking utensils, perhaps?

Mel and Sue have confirmed they're leaving Great British Bake Off

when it switches channels, meaning no more of this

12 fresh bakers are preparing for battle. Like warriors of old.

Warriors? No worriers. They're not dressed as warriors. That's why they

don't have breast plates on. Don't worry. Welcome to a brand-new series

of the Great British Bake Off. What you have done basically is

you've made Frankenstein's buns. It is half-time. Bring out the dancing

girls and the orange segments. What do you mean there has been budget

cuts? This is your chocolate mouse. Get off. It is mine. I did a little

netball thing. It is in the lap of the gods. The good news, it is

great. The bad news is I've eaten it all! Baker finalists you've got half

an hour left. I've got some cream for it!

And Mary Berry and Paul Hollywood's future at the show is uncertain too.

So could the BBC create a new baking programme with the same stars

We can speak now to Jake Kanter, who is the media editor

of Business Insider, and Lis Howell, now director of broadcasting

at City University London, who used to be managing editor of Sky News.

Welcome both of you. Jake, would it be as simple as just starting a new

show with those four stars with a different title? I think that's

entirely possible. But it would be tricky. The BBC would have to thread

carefully. What they don't want to do is get into a legal dispute with

the production company behind the Great British Bake Off which is Love

Productions and the format is a world-class format. I don't think

you can under estimate how powerful that show is even without its

presenters. What do you think of the decision by Mel and Sue not to

switch to Channel 4 without the programme? They have got a great

loyalty to the BBC. They feel the BBC incubated this show and brought

it on and perhaps it is where its home is. I would like to hear from

Channel 4. They have had a lot of criticism and there is a lot of

public feeling that Channel 4 is grabbing something that's not really

theirs. But Channel 4, although it is owned by the DCMS is funded by

advertising. They have got to make it commercially and perhaps in a way

the BBC don't. They are putting a lot of eggs in one cake if you like.

Its remit is to be innovative, creative, etcetera, etcetera? That

didn't matter when it came to Big Brother. You have to be popular and

make money because they have got to fund themselves and they are going

for this show and it is a big market. They had Big Brother first.

It is a question of nicking and free-market, what's the difference?

If it is up for sale and they got it, good luck to them. Personally, I

don't think it will work. These things don't, but I don't think you

can criticise them for taking that step. Jake, I mean, sorry, go on. It

was a big shock that Channel 4 came in for this. The perceived wisdom

was that it would go to ITV so the fact that Channel 4 has come in in

this way is really interesting and I mean already you're seeing the

knives being sharpened by certain corners of the press saying that,

Channel 4 is ruining what is a national institution. Two things I

would say to that, Channel 4 were not the highest bidder. Really? My

sources tell me that Love Productions was offered more than

double what Channel 4 is paying. And also... By? There is only ITV left.

I'm going to make the guess it was them? Well, there is a suggestion

that some of the big US online players such as Amazon and Netflix

were also interested, but just one point, even if Bake Off's audience

halves to five or six million viewers, that's success for Channel

4. You have a story today which you say

is about a legal wrangle in the past between the BBC and Love Productions

over another format which Love Productions was suggests was too

closely resembling the Great British Bake Off? In 2014 there was a

catastrophic breakdown in relationships between the BBC and

Love Productions. Love Productions disputed a show called Hair which

broadcast on BBC Three. They said it was very close to the format of the

Great British Bake Off and engaged a city law firm to pursue legal action

and the matter was resolved out of court with the BBC making an

undisclosed financial settlement. This has only come to light today.

And the suggestion is that that incident contaminated the

negotiations over the future of Bake Off.

We would be foolish to write off Bake Off being on Channel 4, but

there is precedent when top programmes, really popular

programmes lose their presenters. Sometimes they lose an audience?

This is true and it is difficult to distinguish what is the popularity

of the presenter and what is the popularity of the format. This is a

format sale, it would be interesting to see how the format works without

the presenters. If you look at top gear or other programmes that moved,

even more comb and wise, what happens when shows move channels is

new people come along and they have new ideas and they fiddle around

with it and it doesn't quite work. As Jake said, even if it was an

audience of five to six million, it would be seen as a success? This is

a massive investment by Channel 4. It really is. This tweet, "Mel and

Sue leaving Bake Off is not news. Don't demean yourself and cover the

real news." Ben says, "Why is the Bake Off all over the news and over

the newspapers? It is only a cooking show." Well, it is a national

treasure. It is a cooking show that people love and we need light things

in the news from time to time. Jake, what's your excuse for covering the

story? Well, I have been brought in as a media person. This is slap-bang

in my remit. What do you say to people who say why is it news? It is

the biggest television show on British television. You know, it

gets up to 15 million viewers. People are interested and therefore,

the news agenda is interested. Thank you very much, Jake. Thank you.

Thank you Lis. Let's hear from Nigel Farage. He is

in Brussels. He is responding to the president of the European

Commission. On behalf of the European Parliament we've got the

man who is going to be negotiating breaks ut and if you were to think

of this building as a temple, well he is the high priest. A fanatic. In

fact there is only one real nationalist in the room and it's

you. Because you want flags, anthems, armies, you are an EU

nationalist and I frankly think that this appointment amounts to pretty

much a declaration of war on any sensible negotiating process. If you

stick to the dogma of saying, "For tariff-free access with the single

market we must maintain the free movement of people." Then you will

inevitably drive us towards no deal. No deal and trading on WTO rules.

For the United Kingdom that actually isn't too bad because it is very

much better and cheaper than the current deal we've got, but for

hundreds of thousands of German car workers and French wine producers,

potentially it is very bad news because we are their biggest market

who they trade with most profitably in the world and I would argue that

what we need, what we really need is to have a sensible, common sense

approach and for this Parliament to recognise that it it has made a

mistake and to find who actually likes the United Kingdom to lead

these talks. Thank you. APPLAUSE If you want to watch all of

that, you can watch it on BBC Parliament. Some breaking news.

Unemployment fell by 6.3 million. Let's talk to Andy verity. Andy

Verity. Considering they are the first to have at least a month after

the time of the EU referendum, there is no immediate effect visible on

unemployment. Unemployment fell by 39,000 to 1.36 million. The rate of

unemployment is 4.9%, the lowest it has been in a decade. And compares

to 5.5% a year before. So we're still an economy that's generating

jobs, or at least we were in the period from May to July which is the

three month period these numbers look at. There is a time lag, but

you have five weeks in these numbers which are post referendum and they

aren't showing a sudden drop in recruitment or a sudden increase in

unemployment. In fairness who who predicted there would be economic

gloom after a Brexit vote, they weren't saying everything would

happen straightaway, but most of the economic indicators we have had

since the referendum have been far more upbeat than most predicted. Is

that partly to do with what the measures the Bank of England took

afterwards or not really? Well, it is hard for the Bank of England to

claim credit. It was interesting, Mark Carney a few days ago, the Bank

of England governor was saying the measures they took, increasing their

bond programme, quantitative easing, shoving billions into the system,

that that had helped he said, but you can't really know that. You

don't know how it fed through to inflation and the supply of credit

to businesses and households. Where are average earnings? They increased

by 2.1% excluding bonuses. A lot of people don't get bonuses. 2.1% is

not bad. It is more than inflation at 0.6% so your earnings are growing

in real terms. On the other hand, it is not the sort of runaway wage

inflation that the Bank of England say ten months ago thought might be

happening by now pushing up inflation. There is a big question,

it is not so much whether we are going to head into a slump, but

whether we have got inflationary pressures feeding through from the

weak pound pushing up the cost of imported goods. Thank you very much,

Andy. We will talk to the Work and Pensions Secretary about those

latest figures and about HMRC and Concentrix and tax credits.

A survivors' group which has been investigating physical and sexual

abuse at Lambeth Children's Homes in London from 1950 to 1994 is this

morning expected to begin revealing details of what it believes was one

of Britain's biggest paedophile rings.

The Shirley Oaks Survivors Association, which has been working

alongside the child sex abuse inquiry, claims to have identified

60 paedophiles that operated in the Shirley Oaks homes and abused

Let's talk to our correspondent Tom Symonds, who is in Central London,

where the group is due to speak to the media.

Tell us more about what is going on today. It is a residential area not

far from Croydon, ten miles from here. It was once a network of 52

children's homes, said amid a green campus. It was where many London

boroughs sent many children in care. That place has now become the focus

of a major allegation of child sexual abuse. It was the biggest

children's home in the country. The claim is it for the focus of

Britain's biggest paedophile ring. The houses were quite small, they

were overseen by house mothers or fathers. The whole thing was run by

Lambeth Council. I have three people who have been directly affected by

what has gone on there. You started the association, you are a social

worker who has helped bringing some of the evidence forward, and you

lived at one of these homes as a child, what was it like? We lived in

fear every day of our lives, I was 12 when I went there. We lived in

terror everyday. I witnessed children being beaten regularly, on

a daily basis, dragged out of their beds at night time. I was sexually

abused two weeks after I arrived. These houses were ten or 12

children, so the adults were very powerful? Yes. We were children.

They were very powerful. What affect this have on your life, both as a

child and later? As a child, either suicidal. -- I was suicidal. Many

children there took their own lives. They committed suicide. You were a

social worker in the area at the time, your perspective is that you

were aware of attempts to warn the authorities about all sorts of

things, including some child abuse images that were possessed by

somebody that you worked with. How much notice was taken when warnings

were given about this? That was a queue years later, but very little.

A senior member of staff, a filing cabinet was found to contain these

pictures of children being abused, he was allowed to go off on early

retirement. How frustrating was that? A lot of what was going on we

did not know until much later. As a social worker, you do everything you

can to keep children out of care, but they were going in occasionally.

It was an enclosed environment. Whenever serious matters were raised

up the line, more often than not you felt nothing was done about it. It

is the same with a series of reports and investigations. You look at the

recommendations, you try to look at who followed them up and who carried

out these actions, even now that does not seem to happen. Raymond,

you are running this organisation, the survivors' organisation, to

prove this happened. There is scepticism about this these days.

That is why we decided to investigate ourselves. We have

conclusive proof there was a paedophile ring operating and it

extended into Lambeth after it closed. We have statements from all

of the fourth -- from over 400 children and documents given to us

which confirm our theory. The police said they were fitted paedophiles

operating income both -- 52 paedophiles operating in Lambeth.

You will give us some more of the evidence you have. All of this is

pretty central to the upcoming institutional child abuse enquiry

which is going to start next year. The Lambeth allegations are one part

of that. You will hear a lot more about this in the years to come.

Premier League Champions Leicester City play their first ever

They will take on Club Bruges in Belgium in their first group match.

It hasn't been an amazing start to the season

for Leicester, though - they're 16th in the Premier League,

having only won one of their last four games.

Well, last season, we followed two Leicester fans as their dreams came

true and their team beat the odds to do what no one thought possible.

Let's talk to them now as they travel out for tonight's

match - the lovely Sandra Fixter

Absolutely excited, we are over the moon. Take one step back. You are

trying to hear me, that's why. A perfect shot. Whenever I talk to

you, you are always on top of the world, irrespective of whether

Leicester City have won, lost or drawn. Do you worry about the start

to the season? Not at all. It is a totally different competition, the

Champions League. We won the league, we have done it, who cares about

this season. We will stay up. Let's have a European tour. I am

absolutely so excited. I will be happy when I get off this train and

I know where I am going. The bubble is still blowing. People say the

bubble will burst, but it will not, because we are on a European tour.

Leicester City are India rep, playing with the big boys. Let's

hope it lasts. Good luck. Let's talk about the latest

unemployment figures, it has dropped again, to 1.6 million, between May

and July. They are very good figures. They

span the period of the referendum, so it is too early to say what

effect it might have, but what I would pick out are not just on

implement generally coming down, but we have more women at work than ever

before, which is pleasing, and at the same time wages are still rising

faster than inflation. The more people we have in work, on average,

they will feel better off as a result of their wage rises. That has

been a problem for a lot of people for many years. What happened to

those predictions that said that unemployment would rise if there was

a vote to leave the EU? You agreed with some of those predictions.

These figures cover May to July, so the referendum falls in the middle

of that. It is too early to be definitive. What has happened since,

the Government and the Bank of England are working very hard to

make sure that we don't suffer from any uncertainty that might cause a

slowdown in investment, which would have a knock-on effect on jobs, so

we are working hard not just to get the best deal possible, but also to

make sure that in between now and when we finalise a deal, the British

economy can continue with the strong growth and the growth of job that we

have seen over the past few years. You are expecting me to ask about

Concentrix, hundreds of mistakes on half of HMRC, stopping credits for

some of the lowest income families in the country. They say people in

relationships with dead pensioners, their brother-in-law, their

grandmother, how do you respond? As you have seen, HMRC has acted

decisively. I am sure they were correct to do so. Clearly, anyone

who is dealing with people who are claiming benefits needs to be

sensitive to their needs as well as enforcing the rules. It is what we

ask of our own suppliers at the DWP, Concentrix were working for a

different arm of Government, HMRC, but they will demand the same high

standards of their suppliers. What would you advise these people to do

who suddenly find themselves with very little money because their tax

credits have been stopped? There is an appeal system which they should

go to straightaway, they should contact HMRC. How should they

survive in the meantime? The faster they can get... If they are entitled

to the credits, they should ensure as fast as possible that they

receive them. It is clear that HMRC is very aware of these problems, so

I am sure they are acting to make sure that nobody is not given

benefits for a long period to which they are entitled. The approach from

the outsourced firm, you said they should be sensitive, it is clear

they have not been. Employed by HMRC, a Government department,

having a detrimental impact on families' lives. It does not sound

like a Government that wants to serve everyone, not just the

privileged few. That is not fair. There have been failures here in one

area of one contractor working for HMRC. But the benefits given out by

my own department, we deal with 22 million people at any time, if you

include pensioners, and every so often people will challenge their

benefit payments, but we get benefits out competently and

regularly to people, and in the overwhelming majority of cases that

system works well. People will always challenge individual

decisions, but there is a process to appeal against that, so broadly

speaking the system works very well. Of course there are problems, as

there have been with Concentrix. HMRC has acted decisively to put

this problem at an end. Let's get the latest

weather update with Carol. Will it be baking in part of the

country again today? It is. Today we could be looking at

32 across parts of the south-east. Where we had all of the cloud and

rain, that is where we did see the lower temperatures. If we look at

what we are looking at today, some lovely pictures from Cumbria. Lovely

sunrise. It was not like this everywhere. In East Anglia, quite a

bit of mist and fog lapping in from the North Sea. This was a lovely

picture from earlier of County Durham. You can see what I mean. All

of this low cloud and mist and fog will slowly start to retreat back

towards the coast, but it will suppress the temperatures.

Meanwhile, the patchy mist and fog has lifted, looking at a lot of

sunshine. Where it was so wet yesterday, things drying up. But

there is the risk of the odd isolated thunderstorm across North

Wales, the North Midlands and North West England. You can see why. We

also have some dry weather across Scotland, especially in the West. It

pushes off out into the Hebrides. Across Northern Ireland, sunshine.

Still the temperatures suppressed. One of the sunshine as we move

further south. Norfolk, Cambridgeshire, heading towards

London, we could hit 32. Through this evening and overnight, we watch

the low cloud, some sea fog, drift further inland, drifting towards the

Midlands. There will be clear skies, and the rain across Scotland pushing

into the Atlantic. It will be a muggy night. That is how we start

tomorrow, cloudy, murky. All of the low cloud in eastern and Central

parts. Through the day, it will slowly pushed back towards the

coastline. The cloud. To break up. You can see how the warmth spread

further north. Through the afternoon, the risk of showers,

which could be thundery, across central and southern England.

Heading down towards the West Country. Overnight, Thursday into

Friday, the showers will be rejuvenated, we will see a band of

rain coming in, courtesy of the weather front, as it moves west to

east. It will cut off the hot air coming up from the continent, and

replace it with Atlantic conditions. That is a fresher condition for us

to have our weather from. We start off on a sticky note on Friday

before the weather front clears away from the south-east. Behind it,

brighter skies, a few showers. The temperatures are where they should

be at this stage in September. Hello, it's Wednesday, it's 10am,

I'm Victoria Derbyshire, In the last few minutes the Work

and Pensions Secretary has told this programme HMRC has acted decisively

in cancelling the contract of the US firm accused of wrongly stopping tax

credits of hundreds of people. Well, as you have seen HMRC has

acted pretty decisively in this and I'm sure they were correct to do so

and clearly anyone who is dealing with people who are claiming

benefits needs to be sensitive to their needs as well as obviously

enforcing the rules. It follows our exclusive story

yesterday which revealed Concentrix has been accused of wrongly stopping

tax credits by hundreds of you. Her Majesty's Revenue

and Customs have now said Serious questions remain as to why

this company was given the contract in the first place when it clearly

can't run a basic post room or operate their

telephony standards. As we've heard, people are waiting

on the phone for upwards Also on the programme,

confidential medical files of US Olympic athletes,

including gymnast Simone Biles and tennis stars Serena

and Venus Williams, have been leaked Plus, in a wide-ranging interview,

one of Britain's best-loved actors, Julie Walters, talks to us

about her dear friend Victoria Wood, what she thinks of Hollywood,

roles for older women, her views on Labour

leader Jeremy Corbyn, plus she gives us her verdict

on Prime Minister Theresa May's Do you think Hollywood has got

better when it comes No, I don't think they're very good

with roles for women, are they? I know if I go out there,

I'd look like a freak, Yes, that is good.

I don't want to do that. Here's Joanna in the BBC Newsroom

with a summary of today's news. Unemployment fell slightly

between May and July following the UK's vote

to leave the EU. The number of people without jobs

and looking for work fell The figures released by the Office

for National Statistics show the unemployment rate was 4.9% -

that's down from 5.6% Average weekly earnings also

increased by around 2.3%. Dame Green said the Government acted

decisively in ending a contract with the private company, Concentrix to

manage tax credits, fraud and over payment. The decision came hours

after this programme exposed the plight of hundreds of claimants who

had their payments wrongly stopped. 150 members of HMRC staff are to be

deployed to deal with the issues. One MP spoke to this programme about

the problems caused. Serious questions remain as to why

this company was given the contract in the first place when it clearly

can't run a basic post room or operate their

telephony standards. As we've heard, people are waiting

on the phone for upwards A group of MPs has strongly

criticised Britain's military The Foreign Affairs Committee report

accuses David Cameron of pursuing an "opportunist policy of regime

change" by deciding to remove It said the military action had led

to the current instability in the country, but the Foreign Office

said the intervention had The World Anti-Doping Agency says

Russian hackers have breached its database and published

confidential records of four One of them is tennis

star Serena Williams. Wada said a Russian cyber espionage

group was trying to undermine Moscow has strongly

denied any involvement. The president of the European

Commission, Jean-Claude Juncker, has said that the European Union

respects, and at the same time, regrets the British

decision to leave the bloc. He was delivering his first State

of the Union address Mr Juncker warned that there

could be no access to the European single market without the free

movement of people. He also called for the formal

mechanism for Britain's exit to be That's a summary of

the latest BBC News. We have had e-mails from people who

say they have worked previously for Concentrix. Chester, sorry, this is

not from someone who worked from them. This is from someone who says

they are on the phone to HMRC, they say they can't do anything yet and

are waiting to see what they can do. This e-mailer says, "Thank you for

exposing this. I worked for Concentrix for a few months and I

felt I had no choice, but leave. It is a blessing this contract has been

removed, however I would not want employees on lower levels to be

blamed as we had little choice in the matter." This is from Dermot,

"I'm not surprised by what's going on. Staff are under pressure to try

and catch people out." Do get in touch with us

throughout the morning. Use the hashtag Victoria Live

and if you text, you will be charged Lots to talk about athletics-wise

this morning, with the Paralympics in full swing and Para GB performing

well and, of course, news To discuss it all, GB's 400m

European champion, Martyn Rooney

is with me. I might have introduced you as the

2008 Olympic four by 400 meters relay bronze medallist because eight

years after the fact it seems that the Russian quartet have been

disqualified so you've got your moment now? Yeah. So I think we have

been upgraded from fourth to bronze, but until I get that medal around my

neck I'm not counting my chickens. Are you angry that your moment on

the podium has been snatched away? We were disappointed a the time. We

knew something wasn't right and it is tough to go through that kind of

bitter stage, but we're all grown men. We've moved on and hopefully

next year in London 2017 we will get the opportunity to go on the podium

there and celebrate in front of our home crowd. This doping scandal

seems to run on and run and the latest news is confidential medical

files have been leaked revealing banned substances that they take,

but are allowed to take because of therapeutic reasons. What's your

reaction? Do you think the system has been exploited? To be honest, it

is something that actually I don't know enough about, but I think what

I have seen of it, it's, the individual cases are very different.

Athletes are taking banned substances and they're banned

because Wada feel that they can give performance-enhancing results. So

hopefully if athletes are using it for the right reasons, if they have

a medical reason, there is no reason why they shouldn't take it. It is up

to the athletes to prove they have a reason to take it and I'm sure they

will have the right reasons and hopefully it is all backed up.

Another issue, these medical files which have been hacked and released

are confidential. Are you worried that your personal details could be

thrown out there? I'm not worried, but I would be worried if you are a

member of the public and someone starts spouting your medical

business. It is tough for the athletes who had their medication

shown to the public, but it is something that hopefully Wada and

IAAF and all those people involved can sort out. Let's talk about more

positively things. The Paralympics are in team and the track and field

team doing very good. What do you make of their success? It is

incredible. It is testament to the hard work they have put in, guys

like Libby Clegg and Chris Clarke, you have not Richard Whitehead,

David Weir, David Weir is an am dos dor for the sport and Johnny, he

made a change in his coaching set-up and it is working really well. He is

running fast times. It is a credit to them. It is brilliant that we've

got the brilliant athletes coming and hopefully next year, we will see

London World Championships, we have the Paralympics and the Olympic

athletes competing in Britain. Speaking of London, the World

Athletics Championships in London. Now, you admitted in Rio, you didn't

perform quite as you expected. I won't repeat the word you used

because I won't be on air anymore. But do you feel like you have a

point to prove in London? Definitely. Rio didn't go too well

for me. Maybe I was a bit too honest in my interview, London is an

opportunity for athletes who had a great Olympics to cap tealise and

athletes who hadn't a great Games to come and do better. London puts on

the best Games. We know in 2012 we had an incredible experience and I'm

sure next year, it will be even better. Martyn, thank you. The next

big athletics meeting will be in London next summer at the World

Athletics Championships. Parliamentary Committee found that

the former News of the World editor and former legal manager Tom Crone

are in contempt of the House of Commons over evidence they gave

about the phone hacking scandal. Parliamentary Committee saying that

former News of the World editor and a former legal manager in contempt

of the House of Commons over evidence they gave about the phone

hacking scandal. The US firm accused of wrongly

stopping tax credits of hundreds of people will carry on working

for HMRC until May next year - despite hundreds of

complaints against them. Concentrix will continue the work

until May next year despite the complaints against them. Yesterday

on this programme we reveal the scale of the complaints against HMRC

hearing from people who say their credits have been wrongly stopped

costing them hundreds and in some cases, thousands of pounds. Hours

after that exclusive story HMRC announced they wouldn't be renewing

Concentrix's contract. Here is what the Work Work and Pensions Secretary

Damian Green told us before 10am. HMRC has acted pretty decisively in

this and I'm sure they were correct to do so and clearly anyone who is

dealing with people who are claiming benefits needs to be sensitive to

their needs as well as obviously enforcing the rules. It is what we

ask of our own suppliers at the DWP, Concentrix were working for a

different arm of Government, but they will obviously demand the same

high standards of their suppliers. We've asked Concentrix to talk to

us, but they have turned us down. So let's talk now to three women

who've had their tax credits wrongly Sarah Bailey is from Stoke

on Trent, Diane McNamara is from Bristol and Sandie Beavers

is from Fleetwood. Tell our audience what you have had

to do because money is so tight? I have had to quit my job because

where I work is in the middle of nowhere, I can't afford fuel and I

can't afford my car insurance, unfortunately I have had to hand in

my notice and now I can't work. That's unbelievable, isn't it?

How do you feel about it? It is devastating. I'm really upset about

it because I really enjoyed working. I haven't had a job for a couple of

years bringing up my daughter and I was able to get back into work. I

was financially stable and now I feel like I have gone to work and

now I have had to give up my job basically of what happened because I

have got no money whatsoever to support me and my child. Diane, you

work 30 hours a week in a care home. Why did Concentrix suddenly say you

couldn't continue receiving ?377 a month? Because they said that they

had evidence that I had a partner living with me. And do you? No. What

was their evidence then? I don't know. They haven't told me, but when

they rang me after me trying to contact them for three days they

told me they had the name of the person that was supposed to be

living with me and when I asked them if they could tell me who it was and

they said yes, it was actually my female next door neighbour. How did

she react when she found out that you were meant to be in a

relationship with her? She was very upset. They won't talk to me. I have

tried to ring them for two days and I can't get hold of them. I don't

know how they came to this conclusion. The tax credits people

are very nice when I speak to them, but they cannot help you at all.

They cannot get in contact with Concentrix at all by e-mail or

telephone. So I don't know what's happening to my money at the moment.

Right. Sandie, hello. Congratulations on your little boy

in the background. You're in Fleetwood and you have got two boys

and a girl and Concentrix thought you too were in a relationship. When

you asked them who you were supposed to be in a relationship with, what

did they tell you? They said it was with my

six-year-old son. When you chug down the phone at

them, how did they respond? They put me on hold and wanted to look at the

records, which they then told me that they can see it on record that

I have a claim for my son, Harvey. You are down ?117 a week and HMRC

say you owe them ?2500. How is that affecting you? It is not just ?2500,

there is another sum of 6400 as well, which they say I owe. They

also want me to pay back by the 27th of the 11th 2016, which is totally

impossible. Absolutely. What do you think about the fact that HMRC will

not renew this company's contract? It is disgusting that they think

that everything about it should be dealt with... Is it any consolation

that Concentrix will not have their contract renewed? Not really. I just

hope they will get everybody sorted in this position. And not take

anybody else on, because I cannot deal with it. Really appreciate you

coming on the programme. Let's hope you get your claims reinstated as

soon as possible. I know you will keep getting in

touch on that issue, please do. Next week, Julie Walters is back

on TV in a new four-part drama She plays the wife of a well-loved

comedian who's accused She's been telling me about why

she was drawn to the role, and in a wide-ranging interview also

talks in-depth about the death of her dear friend Victoria Wood,

she says she'd be regarded as a "freak" in Hollywood

because she hasn't had cosmetic surgery, and she gives her views

on Jeremy Corbyn, the Labour leader, Here she is, firstly talking

about the part she plays in National Treasure,

which starts on Channel 4 next week. Well, National Treasure's

about a celebrity. He's a quiz-show host/comedian,

who is arrested on suspicion She's a great character,

in that I haven't played I was brought up a Catholic,

so I found all of that interesting. And it's how this event impacts

on the family and others involved. My name is DI Palmer,

this is DS Georgeson. We're here for a word

with your husband. There's been an allegation

of rape made against you. This is the warrant

for a search of your premises. Are you interested in the fact

that she is sticking And we've seen that in the real

world as well, haven't we? It's been a significant

part of current affairs over the last few years,

and your eye always goes to the wife You think, what is happening

in her world, and in her head? For Marie, the character

I play, it's about faith. It's about her Catholic faith

and about her faith in her husband and in the family and their

history and all of that. So I just find that really

interesting. And, of course, the other side

of the coin, about doubt. The first episode really

is about... He's been unfaithful

throughout their marriage. But she's always said,

"You've got to be honest about it." As she says in the first episode,

this is something else. They didn't tidy up

after themselves. They tried to, but they didn't

do a very good job. I wasn't sure, because you

had your lunch... They took my computer

as well as yours. We could turn it into a

spring clean. Couldn't you get the laptop

open quick enough? For me, playing the four episodes,

it's about the various phases From a viewer's point of view,

the climax is this high-profile celebrity, Paul Finchley,

this national treasure, As a viewer, you find out that,

as you say, he's got flaws. He's not a particularly nice man

sometimes, and he hasn't been to his wife, but you never know,

presumably until the end, I don't know what the outcome

is, whether this man And that's why you're on a knife

edge with it. There are times when you think

he must be, and there are times And Marie, who I play,

she's a bit like the audience. They see things through her eyes

a bit, because she's And gradually, she's trying

to solve it herself. She becomes quite forensic

about his behaviour It's about the emotional

stuff between everyone. If I'm innocent,

I would say I'm innocent. Not going to be cheap,

this, you know. Well, we spend whatever

it takes to get I know I've not treated

you well at times. As you say, it's the

story of our times. Do you think there might be a bit

of criticism, because it is such intense real-life content

being turned into entertainment? And you would never make dramas

about anything if you thought It's not trying to give any kind

of message, and certainly It gets people debating how a lot

of people are accused who haven't done anything

and how appalling that is. That's the issue of anonymity

which comes up in it. Paul Finchley, played

by Robbie Coltrane, talks about whether he should have been

kept out of the media spotlight until and unless he's charged,

which has also been Cliff Richard, Paul Gambaccini,

they were never charged, yet their names were dragged

through the press. It's absolutely awful,

of course, for people who've never done anything,

because there's always that feeling, even if they're let off

and there's no charge, they will always have that thing,

that aura of, "Well, did he? But on the other hand,

someone's name going out into the media does give other

victims the strength and the courage to come forward,

and I guess in the end, You've played intense roles before,

but are you able to leave it behind But if something has been very

upsetting that day, if the scene has been upsetting and there are one

or two scenes where she is very upset, I realise that my sleep

is disturbed that night and things like that,

and I have weird dreams about cameras being in the room

and I've got no clothes on, I suppose it's about

exposing yourself. Generally, I'm able to go home,

read, go to sleep and it's OK. You've worked with Robbie Coltrane

before, in the Harry Potter films. But I read that you didn't do

much filming together, In Potter, we just did a couple

of scenes over ten years. It would be the other Hagrid,

the massive person, And when I was asked if I wanted

to do it and I saw his name was on it, I thought,

"I've got to do that, And we managed to have

fun, although it's not Do you now turn down more things

than you say yes to? I value my home life,

and I've done such a lot of it. I often look at stuff and think,

"I would like to watch it, So what is it that you are drawn

to when you read a script now? The character was an

unusual character. The script was interesting

and it's very topical. Then I heard that they wanted

to get Andrea Riseborough, and she is one of...if not

the favourite actress. For most of us,

it was a huge shock. And people felt really

close to her even though You actually were close

to her, which must have And the fact that it's in the public

domain as well makes I couldn't respond to it

much at the beginning, even though we all knew

that it was probably close, Death is anyway, but it was a huge

shock, and I found I couldn't I felt hugely anxious,

a massive anxiety about it. And then when I was able

to relax and see my husband, I thought about her just today,

I can't think what brought it up, when we were in

the taxi coming here. Chrissy, who does my make-up,

was very close to her. I think everyone goes through that

thing with grief where they go, She looked, before she got ill,

she looked fantastic. You may not want to answer this,

and that's fine - could she rationalise

the diagnosis? I don't want to say

anything else. People are going to enjoy

her work and your work Bren, can you sponsor

me for landmines? Didn't realise I was

popping into hunk heaven. She wasn't as chipper as she seemed

away from the footlights. Mary, I called her, and I think

she liked it. She tried to give me a condo

in Salt Lake City after she had that I said, "Mary, I love you,

but I'm too outspoken. A lot of what the Mormons do,

I can't swallow it." So many people in the streets come

up. Not just since her death,

but before that as well. "When are you going to work

with her again?" Her brother wants a statue to be

erected in Bury, where she obviously went to school, a statue

of her sitting at a piano. Somehow, a statue doesn't

seem enough, does it? Her work is the thing,

isn't it? It's her work that, as you say,

is the legacy and stimulates everybody's memories

of her and keeps her alive. Are you not

otherwise thingybob? OK,

then. Before you met Victoria,

which was mid-'70s, Before that, you were part

of a generation of working-class actors who graduated

from the Everyman in Liverpool, You, Pete Postlethwaite,

Bill Nighy. And now, as you know,

Eddie Redmayne, Damian Lewis, Dominic West, Tom Hiddleston,

they all went to Eton. It's not the fact that they

are doing brilliantly, it's the fact that it's hard

for working-class kids. In my day, we had

subsidised theatre. These days, you can't get a grant

for drama school at all. So where is the next

generation of working-class Presumably, they won't come

through drama school. I was lucky to be

on the wave of the... Michael Caine, Tom Courtenay,

Albert Finney all started Then in the '70s, we really

cashed in on that. It was really not good

to have a middle-class accent. You would hear posh people

tryin' a talk like that so that they would be accepted,

because it wasn't trendy. There was a feeling before that

that you had to get rid Do you think Hollywood

has got better, or not, when it comes to roles for

older women? I don't think they're good

with roles for women, are they? Meryl Streep is an exception,

isn't she? And Julianne Moore,

people like that. She's not that old, Julianne Moore,

but she's 50-odd. I've just worked with

wonderful Annette Bening. Annette Bening doesn't look

like she's had anything done to her face, and that's

unusual in Hollywood. If I went there, I'd look

like a freak. So I suppose it's got better

a bit, yes. That's very true, and I'm not

sure that is changing. I read that the highest-paid top ten

men in Hollywood are paid twice I suppose they do a lot of those

big blockbuster things, violent things that must bring

in money all around the world, whereas the women tend to do more

interesting things that Can I ask you about the Labour

Party? And whether you're a Jeremy Corbyn

woman or an Owen Smith woman? We find out the new leader a week

on Saturday. His speech when he launched his

campaign was fantastic. You know, he was sort

of absent at the Brexit. I know people say he did loads

of speeches, but I was watching and I wasn't aware of him

making any speeches. And Owen Smith, I'm

not sure about him. So I don't know how

I feel about that. What do you think about

Theresa May as Prime Minister? Better than what they could have

had. Better

than... I don't agree with grammar schools,

even though I did benefit Lots of people suffered

because they failed their 11-plus, the scourge of failing,

and the pressure. It would be all middle-class kids,

parents tutoring them into a nice grammar school where they didn't

have to pay any fees. But what I feel about Theresa May

is that she's a good woman. I do think she comes

from a good heart. She does genuinely think she's going

to give working-class kids a chance. But I don't think it

will result in that. Finally, we added up

all your awards over So it's six Baftas, two Emmys,

an Olivier, Golden Globe, various RTSs, various Empires

and countless others. What's wrong with the Oscars

committee? I haven't done anything that they

would give me an Oscar for! You do feel like you've won

something in the States when you're People say congratulations

to you afterwards. And you think, "Well,

I didn't get it." And thank you for

starring in our series. I had to dig deep,

because for a whole minute I want to be proven innocent,

and the likes of Rolf and Stuart and Jimmy,

I want them caught. But the police argue that

by publicising names, it encourages other women

who may also have been That was crucial in

the cases of Rolf Harris, We don't know the details

of your case... But the question is what the law

should be doing, protecting possible victims or protecting

possible perpetrators? And National Treasure starts

on Channel 4 on Tuesday, Am I allowed to say that? I love

that woman. Clare says, "A lovely interview with Julie Walters."

Tomorrow says, "Julie Walters is a brilliant actress." Lisa, Thomas,

"Watching the great Julie walers talk about Victoria Wood brings a

tear to my eye." It goes on, Julie Walters a true British icon,

inspired so many and proved that working people can shine. Thank you

very much for those. If you want to watch the whole thing again, you're

welcome to. Just go to our programme page.

Let's bring you a little more on HMRCs decision to end a contract

with the private company Concentrix after this programme revealed

hundreds of claimants have had their contract wrongly stopped.

We can talk now to Sharon, it's not her real name,and we're not

She's got in touch with us this morning.

She says she worked for Concentrix earlier this year.

Sharon. Thank you for talking to us. Tell us how it was from the inside

working for the company. At times it was very stressful. At times, a lot

of the time we did not have the tools to complete the job that we

needed to do. I really did feel for the claimants and I understood the

position they were coming from. So when the decision was made that for

instance they would say you need to suspend these payments, I would do

anything in my power to not do that, even it came to not work that case,

just leaving it. Because I just didn't feel right doing it at all. I

actually just ended up leaving in the end because I couldn't do it to

people. Really? I understand. I have been on benefits myself and I am a

low wage earner. I understand the sort of money and how much of a

difference it makes to people. And I just couldn't imagine having four

kids and someone click ago button in some wee call centre and that

changing it for the next couple of months. It just didn't feel right to

me at all. Lots of people who got in touch with us said they were told

that there was evidence, they were in a relationship with, you know,

people that they were not in relationships with. Ie, they weren't

single and therefore their tax credits needed to be reduced. Where

would you look for that evidence? A name would flag up on to our system.

Right. The resource of where that name came from now, that would be

all very things, maybe a letter has been isn't. From our position we

just saw a name on the system. Once that name flags up, a check would

flag up and that's how that would happen which meant they would need

to send us the evidence to prove it want the case. It wasn't like you

were going to the electoral register, the computer would say no

effectively and then you would carry through the process of stopping the

payments? Effectively, yes. I mean obviously when it comes to how the

information came on to the system me, myself, most of us were low wage

workers and when it comes to where the evidence is coming from as far

as we were concerned we wouldn't understand where HMRC would gather

that information. We would go by basically common knowledge which if

there has been a previous tenant or something like that, we would go

down that route. OK. Sharon, thank you so much. I really appreciate it.

Thank you for getting in touch. And Sharon is just one of the number of

employees who used to work there. We are continuing to try to talk to the

boss of Concentrix on the programme and we'll give him a call each day.

The Northern Ireland Prisoner Ombudsman has found that officers

at a jail in County Antrim failed to to intervene while

Chris Page joins me from Belfast with more.

The Northern Ireland prisoner ombudsman said it was a case of

extremely shocking self-harm. Sean Lynch was in his early 20s, he was a

prisoner in remand in Maghaberry jail in County Antrim. His mental

health deteriorated and he had a pro longed self-harm episode in a cell

and the ombudsman found that two prison officers observed much of

that ordeal, but didn't step in. Why didn't they intervene? Their duty of

care was trumped by security concerns which appear to have little

basis. Sean Lynch's father said the prison authorities were negligent, a

Healthcare Trust which has responsibility for healthcare in

prisons have significant issues to consider, both those organisations

said they will learn lessons from the report. The Director-General of

the Northern Ireland Prison Service has said this is the worst case of

self-harm she has seen in over 30 years of working in prisons across

the UK. Chris, thank you. Chris Page in Belfast.

Some of America's top athletes have been taking drugs that are normally

The Olympic gold medallist gynmast Simone Biles and tennis stars Serena

and Venus Williams have used substances that would

normally be banned although they all had permission

We know this because a Hacking group calling itself Fancy Bears has

hacked and leaked confidential files held by the World Anti-Doping Agency

which recently exposed industrial scale cheating by Russia.

Wada blames Russia for the hacking - though the Russian government

You'll remember that Russia was accused by Wada

of state-sponsored doping - and was later banned from several

fields in the Olympics and all competition in the paralympics.

We can talk now to Bill Buchanan, who is a Professor of Cyber Security

at Edinburgh Napier University and also to Professor Chris Cooper,

who is Director of the Centre of Sport and Exercise Science

at the University of Essex and author of Run, Swim, Throw,

Welcome both of you. Thank you very much for coming on the programme.

Professor Buchanan. How might have the hackers have gone about this?

This looks as if it was a standard sign of a phishing e-mail. The

typical method is an intruder will actually search the internet for an

e-mail address and craft an e-mail which has the log-in to the

anti-dope administration system and then they set-up a fake website and

steal the credentials. The other way they might do it is to send an I

mail system to allow them to log into their home e-mail system and

again, they might be able to actually reset their username and

password on the system or they could find an e-mail address that actually

contains the details of the log-in. Along with that, it might be an

insider who might have gained some details about the account and

finally, it could be an e-mail with a malware which when clicked on will

create a back door. How do you react to this information

that has been released? It is not surprising, it is well known you

have therapeutic use exemption is. A lot of the athletes in the

Paralympics have problems and are treated by drugs on the banned list,

so you almost would not have a Paralympics without these

exemptions, which are designed to enable performance rather than an

handset. You look at a case and say, this person has an illness or

disease, the correct medical treatment is with this drug, does

giving it and has performance or is it enabling? Cases go through the

agencies and to the Court of Arbitration for Sport, so it is

treated seriously. It does not surprise me that athletes would have

exemptions. Recently, Simon Yates, the UK cyclist, was banned because

his team forgot to reveal or to declare his asthma medication, so he

lost four months. It is relatively common. If people have illnesses and

could not compete without these exemptions. Simone Biles has

tweeted, confirming that she has ADHD, that is what her therapeutic

use exemption is for, it is for Ritalin. That is unlikely to enhance

her performance at gymnastics? It is an amphetamine like compound,

gymnastics would not be an area where you would think it would be

performance enhancing, and so when the committee looked at her

exemption, they would include that in their judgment, but in the US the

standard treatment for that person would be Ritalin, and therefore you

don't want to give somebody the wrong medication. They try to avoid

doing that, whilst being fair to the other athlete. It is a balance,

sometimes the cases go to the Court of Arbitration for Sport, but it is

done in a balanced way. We can understand that private individuals

might fall victim to this, but big organisations should have better

security? We are all human. It is fairly easy for us to click on

e-mails that have been crafted for us. For example, they might be

asking something personal, it might look as if it is from a teacher in a

school or from somebody in the family. There is a great deal of

resource that can go into these things. If the profit is worth it

for the hackers, they will spend some time to do this. The agency

involved is -- published details of the certificate on the side

yesterday. They have even set up a hashtag. Their objective is for fair

play and clean sport. They have identified the US athletes

initially, but they have also said that they will also release

information on other nations around the world. It is quite interesting

that there are a lot of things on the and drugs list when it comes to

top sport that are not performance enhancing. Yes, it's a big gets on

the list, it is for two of three reasons, one is it is the form

enhancing, one is it is bad for the health, and one is it is against the

spirit of sport. There are some drugs, recreational, where sport

does not want to send the image that its athletes are taking recreational

drugs, so they are banned. Things like opiates and heroine, but it is

hard to imagine an athlete using heroin for performance enhancement.

It is a catchall to enable the list to include what the organisations

think of things that are against the spirit of sport. In some cases,

think that are of tiny benefit, they ban it because the use implies

performance enhancement. That is what happened with Melburnians, the

drug that Maria Sharapova was taking, it was not originally

banned, but Sony athletes were taking it for heart disease,

apparently. The suspicion was that might be used for performance

enhancement, so it was banned. There is no strong evidence that it is

performance enhancing, but athletes were using it.

There is so much love for Julie Walters. She was watching the other

day. She will be embarrassed! Carroll says, she is inspirational.

James, so much humility, a genuine warmth. This tweet, Julie Walters,

my morning has been made. Ricky, what ever the stick into view, what

a gorgeous and lovely lady. She is a national treasure, such a fantastic

interview, and very emotional to hear her talk about Victoria Wood.

Gillian says, I would love to chat with her. Kathy says, I love Julie

Walters. And totally agree with her views on the Labour Party. Keep them

coming in. A British man accused of attempting

to shoot Donald Trump has pleaded Michael Sanford, who's 20

and from Dorking in Surrey, tried to grab a policeman's gun

at a rally in Las Vegas in June. Michael's mum Lynne joins us

via webcam from Dorking. Hello. How do you react to the fact

that he has now pleaded guilty to these lesser charges? He did sign

the plea agreement whilst I was over there in the week. It went to court

last night to be accepted by the judge formally. It was a big relief.

But it is a gamble. We now have to wait for sentencing, where the judge

will either accept the guidelines or he can completely overturned those

and impose a custodial sentence of his own choosing. Your hope is that

the fact that he has pleaded guilty to these lesser charges, he could be

deported, brought back here, with hopefully a reduced sentence? Yes.

It is a long process. After sentencing, he will have to wait two

months to be sent to a different facility within the USA. He can then

apply to come back to the UK, and we can apply for him to get psychiatric

help overhear. The mind our audience, for those who are not

aware, how is he? Tale is about his condition. Primarily, he has autism,