08/08/2013 The One Show

with Alex Jones. And Matt Baker. Tonight we've a pair

of fiery female Dragons. It's the new 'Designer Dragon, Kelly Hoppen,

and the Green Goddess Dragon, Deborah Meaden.

APPLAUSE Welcome the green green. I like

that. It's lovely to have you both here.

Congratulations in your new role. Thank you. We know it must be very

nerve-racking for the entrepreneurs when they go into the Den for the

first time but how was your experience? I have to say all the

old dragons babe Dee sat me very well. The first hour was a bit

daunting because it's a new show but to be honest the minute you're

sitting in there you forget you have five cameras in there and you get

engresed with these entrepreneurs coming in and telling their stories

and trying to sell what they're doing. At the same time you're

trying to fight off people like Deborah... Didn't need a lot of baby

sitting in fairness. When you have to say the words "I am out", how

about that moment? That actually probably was the scariest because

you want to be in. The other thing is, when you see something you like

and you're not tucking yet, and everyone else is talking, and you're

trying not to show you're that enthusiastic, and one of the things

I remember today is there is often that silence when nobody wants to be

the first person to say, "I'll make you an offer". And that makes for

amazing tension in the Den as well. I suppose you have to have quite a

poker face, don't you, to stop the others from realising you're

desperate? You do. That's the thing people don't think about. They think

about the relationship between the entrepreneur and the dragon, but you

have to be tuned in this way too. Eyes in the back of your head

literally. We're now moving on to another businesswoman. This is a

woman who is struggling to keep her business afloat. It's Melanie Wood.

She's the Managing Director of Pleasure Island Theme Park in

Cleethorpes, Lincolnshire. In April Declan Curry witnessed just

323 visitors come through the gates on the first day of the season . He

has been back to see in the sunshine has brought out the punters and a

return to profit. On my first visit to the Pleasure

Island Theme Park in Cleethorpes, owner Melanie Wood was struggling to

keep the park going. We've managed to survive one bad year. I wouldn't

like to make any predictions at this point, but to survive two years like

that would be very, very difficult. It's been four months since I was

last here, and with the crucial school holidays now in full swing,

I'm back to see in the park can be Hello. Good morning.How lovely to

see you again. Thanks for coming.We have had this lovely heatwave.

Surely, that has been of some help to you. The weather was lovely,

certainly for the two middle weeks of July. Unfortunately, that's not

when certainly the English schools were off. And since school holidays

have begun, the mixed weather has so far failed to draw the crowds. What

are your finances like? Are you even covering the costs of just keeping

the park open? We are, you know, I've got �120,000 down. That's a

fairly big sum. It is. It means the summer holidays are now critical to

you. Absolutely. 60% of my business happens during the summer holidays,

so really, it's now or never. The park has been in her family for 20

years. In its heyday, 35,000 people visited every week, but that's

plummeted to just 10,000 in recent times, and she's not the only one

who is worried. The town's other tourist attractions depend on the

park to bring in paying customers. It's the major attraction here, and

we all rely on it. The pleasure park is really important to Cleethorpes,

provides a huge amount of inward investment to the resort. Pleasure

Island Theme Park is doing well, I think the whole resort is doing

well. Without them, we'd lose a lot of customers, to be honest with you.

So far, Melanie struggled to get financial help from the banks, and

she's been forced to prop up the business with her personal savings.

I get really cross really because there's all this support -

financial, you know, funds, grants, whatever, for businesses that are

new and setting up, very little help and support for established

businesses. You can't keep this going forever. At some point, you're

going to run out of money. Absolutely, and it comes to the

point where, you know, enough is enough.

With almost �1 million of savingses tied up in the park, the whole

family is feeling the pressure. It's not just about me. It's about the

children and, you know, the fact that my dad started this. It's a

family thing, very much a family thing. You hear your mum talk about

the park. Do you worry about it? do. I ask her. I e-mail her if

there's any school bookings in each day and shoo how she's doing.

you've got this kind of commitment - this kind of emotional and financial

attachment to anything, you can't just cut off, so it's 52 weeks a

year. Melanie's not giving up yet. She hopes a new 4D cinema attraction

could save the day, but it won't come cheap. The 4th Dimension is the

motion, the sensory stimulation. You have all sorts going on in the

films. It can be steam, heat. The beauty of this is the second year

you can have a new film, so in effect you have a new attraction.

How much would this set her back? She's looking at around �150,000.

That's a lot of money, particularly when things aren't great at the

moment. It's all about keeping our customers interested, keeping our

customers coming back. While things aren't so good, you still have to

consider this. But before any more money is spent,

a tough decision will have to be made about the future. There has to

be an end to it. You can't keep throwing good money after bad, but

the emotional attachment to the park has probably made us invest more

than anybody else would have done. How close are you to giving serious

thought to closure? It's not really something that I'm going to think

about until I have to, you know? We've got four, five weeks in front

of us whereby everything could change, and that's what we have to

hope and pray for, and that's what we're working towards. I'll be back

at Pleasure Island later in the year to see how the crucial summer season

went and to find out whether the park has a future.

You can't help really sympathising with Melanie, can you? But in your

heart of hearts, what do you think? Is she throwing good money after

bad? I think it's going to be interesting to see what happens this

season because honestly the weather has been lovely. It has.The

domestic market has recovered. They should have had a good year. I

worry. I was hearing about spending �150,000, was it, on a 4D cinema? If

you're going to spend that money, it has to be on something that is so

different people will think, that's amazing. We need to go and see it. I

am worried that a 4D cinema isn't going to do that. What would you

spend that money on? Now you have put me on the spot! I honestly don't

know because I shouldn't know. It should be something so new and

different. You have put me on the spot, but it should be so new, I'd

be out there right now looking at what's going on in the rest of the

world and thinking nobody else has got that in the UK. You have some

different ways how she should spend some money. It all looked a bit old.

I would spend the money making it look a bit newer. People want

newness, but it's a family business. My heart goes out to her. It can be

a burden. That's what was heart wrenching, watching it. That's what

she's thinking about all the time. She's not stepping outside the box.

She's just going, family business, family business. It's not stepping

outside the box, and as she says, going and seeing what is out there.

You can't throw more money into something that is not working.

That's a disaster. You have to plan it. Debra, you started out in the

leisure industry. Absolutely.Would you perhaps go up there and have a

word with Melanie? This is a world trend story through the leisure

industry because actually, the leisure pound is a totally

discretionary pound, so the leisure industry is finding the next thing.

I would be fascinated to go and see her. I'd like to think maybe I could

offer some insight or help. I would love to. Super. Great.I am sure she

would appreciate that. I am sure she would. Great. As Declan said, we'll

go back and see what happens. Hopefully, your in input might have

had a bit of difference. countdown to the Commonwealth Games

begins a week tomorrow with the arrival in Glasgow of the Baton ,

the equivalent, really, of the Olympic Torch, and it will all be

live here on the One Show. Tickets for the games go on sale the

following Monday, so it's no wonder the city has been sprucing itself

High above the hustle and bustle of Glasgow Central Station -

unbeknownst to the travellers down below, a dedicated team is hard at

work down below, cleaning the windows.

Built in 189, Glasgow Central Station will be one of the main

thorough fares for the Commonwealth Games in 2014, so the pressure is on

to make the station shine for a worldwide audience. At over 48,000

panes, it's actually the largest continuous glass roof in the world,

and it's all been meticulously cleaned by hand over a 15-week

programme. Give me your hand.I'm spending the day with experienced

cleaners John, Joe, Robert and Joe's son, Joe jr. The cleaning is coming

to an end, but some of the toughest parts have been left for me to

tackle. Look at the state of these windows. There's some stubborn

stains on this I tell you. How often does it need doing, this? Every time

for the Commonwealth Games! Joe and John will be hoping the thousands of

athletes that are coming to the games next year will look up and

notice their hard work, especially if star attraction Usain Bolt makes

an appearance. Do you think he might look up at the roof and say, wow.

day, then? How many windows?How many windows? More than you.I went

off to chat to Joe Jr, who is especially motivated to do the

windows, as he's going for gold, representing the games in boxing.

What's it like working with your dad? It's great. He's not just my

dad. He's also my boxing trainer. You're going to be competing at the

Commonwealth Games? Yeah. We'll be training as hard as we can, cutting

no corners. We should win the gold medal.

I have been promoted. I'm going to do some squirting. Hold the lines.

Pull the trigger. Keep the gun low. Tell you what, though, it's a

cracking view from up here. It is. That's one of the perks of the job.

You can actually see my horse from here. Right there. So 48,000 panes

of glass - it must get boring. How do you keep your mind from going

completely crazy? You have a bamter with the guys. They like to have a

laugh up here. I think if you didn't have a laugh, you would go crazy.

With the end in sight, the Bos boss of the cleaning company turns up to

check on our progress. It's a good job we're not slacking. What you

need to do is soak your hand - for the sweat!

LAUGHTER What a job you're doing! It's like

big grown house now. I think the people that grow tomatoes ought to

come see this place. They will. Don't let him give you the

brush-off, OK? LAUGHTER

Doing this kind of job, you will get job satisfaction because you will

see an end product. Yeah.Guys, that's a wrap. Hey! Fantastic. Hang

on. My train's due. I'm going to have to shoot off. Thanks, big man.

Thanks, Joe. See you later. Ta-ra. If it all goes wrong, I can go and

clean the roof of Glasgow Central Station. In outfit.Show me the

squeegee. We know you as an interior designer with some of the most

flamboyant clients in the world - Elton John, the Beckhamses, but how

did it all start for you from a business point of view? I was very

young, 16-and-a-half, and my father had a friend who had a kitchen that

needed doing. You fitted a kitchen? No, as a designer! Very good.

LAUGHTER And it was a total disaster, and it

was ghastly, then I had a good friend who happened to be having an

awe affair with a racing driver who was really famous, and I got the

job! Wow. It was a big job, and basically, he had seen my house that

I had done when I was 17. That's how the business started. I was

fearless. I think when you're young and passionate about what you do,

you don't worry about things. You just go in. You're a doer. I like to

do things and do them well, and I still love it. Have you ever had

your own personal Dragons Den' moment, where you have had to

convince somebody to believe in you? We laugh because I say, every day, I

get people to believe in me! But yes, in a sense, I pitch every time

I go and present a job because you come to me and say, "I want you to

build my house." It's not like going to a hairdresser and saying, "Do my

hair" because after an hour, your hair is done and you go, well done.

Fantastic. Sometimes people have to wait. Until they see my pitch - I

have to sell it, then they have to wait a year or two until they see

it, so I have to continually make them believe I know what I am doing.

I have many image that you would have to pitch to the other Dragons

to get a job as a Dragon... I so wish that's what happened. Sunday

two came in and you're at loggerheads with them. Let's have a

look. You kind of walked in here unexcited about a product I actually

like, although it's so out of my sphere of what I do as a living, but

I don't think you're going to sell enough. I'm quite impressed with the

pluck of you telling somebody who does cut logs big time and has done

for 50-odd year... You always have to look at a person at the end of

the day and think, how would we work together? And we wouldn't. We would

kill each other. LAUGHTER

APPLAUSE there

there it

there it is.

there it is. OK.

there it is. OK. Don't go and clean the roof of Glasgow Central Station.

Join him. So many options! I tell you, there is a slight change, isn't

there, this series, because you have ramped up the tension for the way

everybody enters the Den? We have. It's interesting this year, they

arrive in a lift. I wasn't sure that would work but actually, I think

it's kind of more tense. You can see from these pictures, there's cameras

in the lift, then, to get their reactions. My word, yeah. You get

the before and the after as well, when they think - when the doors

have closed, they think nobody is watching them. It's more tense

because when they walk up the stairs, you're doing something. You

are moving into the room. They're kind of standing there and the doors

open and you see them all go, gulp. There is a kind of moment where they

think- At least they're not out of breath coming up the stairs. That's

true. It's a nice design feature. think it's more the fact they're

captured when they leave. They can't get out. They're waiting - the

producers are waiting for that moment. Run! We can't. If you do

have a successful business, nothing says you've made it more than

turning up on your yacht for Cowes Week on the Isle of Wight. Michael

Douglas has set sale for the island to see if he can cut it on the ocean

waves. Cowes, this place calls itself the home of world yachting,

and right now I can't argue with that.

# I wish that we could sail # There are a thousand boats here, and

more than 8,000 sailors competing in 35 events, and unless they're all

really into the wind-swept look, then they're going to be happy to

see me. I am here cutting hair. Should we

cut aur all your hair off? You're all right. See you, then, you big

scaredy cat. This is Dee. She's a round-the

-world sailor, would you believe? Have you done that on your own or?

have done it on my own and with my crew. It's a little bit loan lip

when you're on your own. What are you more scared of, sharks or

capsizing? It's illness or injury because you have to be your own

doctor. I have a doctor on call and I send a photo saying, "Is this

normal?" And he advises me. My big fear is a sore throat. When you're

offshore, there is less bugs, so you're in the best place. It's when

you come back and start meeting everybody and interacting, you get

ill again. Go on. You might as well take a look. Wow.You like it?

Don't I look glamorous? It's like a wind machine just following you

around. # Rock the boat

# Don't rock the boat, baby # These guys aren't the only ones who

have to take to the water today. There are so many people blocking

the shoreline here that the best way for me to get around Cowes is by

boat. Somebody said to me, sail a boat through that lot, I'd be

terrified. Look at the state of it all. I much prefer the boat in Miami

Vice. Remember that one? So this is the lovely Alex, and she has been

coming here for 18 years, and do you sail at all? My dad actually keeps a

boat in East Cowes. It's a 36-foot boat, so quite big. Just a 36-foot!

What have you been doing today? went for a in the swimming pool. The

sea is quite cold. Get yourself in there, no? I just don't like salty

water. Oh, my gosh. That's so much! Don't worry about that. Don't worry

about that. How often does that happen? I think every time a boat

finishes. He gets shot - he's finished. Kill him! Take a look.

It's nice. I really, really like it. # Somewhere beyond the sea #

I think she looked better after I did Dee's hair. Don't you think? Who

is winning at the moment? We will one of the organisers here who works

on this all year around. So - other sailing regular at that is there?

Henley? That's a rowing regular at that. What's the difference? They're

all boats. Crikey. Do you sail? you know, I actually don't. I know I

am probably in the wrong job, but I get incredibly seasick. I have been

sailing once in Ibiza, as you can imagine. We took a catamaran out and

crashed it straight into the side of a 50-foot yacht. You and me going

out together... You would be crashing it. I would be being sick.

Who is winning at the moment? sounds like a straight-forward

question. It is. It requires a very normal answer. But we have 34

classeses of boats. So there's 34 people in first place. Exactly. At

the end of the event, there is one overall winner. Take a look.I love

it! Yeah. Thank you very much. Come out a winner - on a slightly

wobbly floor. And the tragic thing is, it's time to leave, and they say

this place doesn't really kick off until after sunset. They also say

you would be a fool to leave early. See you!

LAUGHTER Looks brilliant out there. Tell you

what, in those conditions, remarkable haircuts. Thank you very

much because it is tough, really tough. And Cowes Week is on at the

moment. When is the final? The final race is Saturday, but they have a

mass massive party on Friday. There's Red Arrows and all sorts.

a hairdresser, Michael, you know if somebody finds a brilliant product

for the hair market, there is a heap of cash to be made, case in point on

the table. This little monkey was pitched on Dragons Den six years

ago. I remember this! Take a look. Tangle 'S theers - uniquely designed

teeth will gently , effortless effortlessly glide through the hair

virtually eliminating hair damage and breakage that is the cause

associated with conventional tools this stage? I was calling security,

actually, at that time because he was - I don't know what he was doing

to the dummy! But actually, I will openly moit that's one that got away

from me. I think I was slightly hung up on the fact he accused me of

having dyed hair. That's not a good idea. Did he?Even if it is dyed,

never say it on national TV. I think he's gone on to be a huge success.

Michael will deliver the stats. of these is sold every eight seconds

around the world, pretty impressive, and the forecast for turnover is �12

million this year. Wow. That's phenomenal. Do you think, I

genuinely don't mind being wrong when you hear stories like that.

That's a good wrong, isn't it? say, your hair looks much better now

than it did then. Thank you. endorsement. Talking of ways of

cutting hair, you've got a wonderful little demonstration set up over

here. I have. Let me make my way over here. This is a mixture of a

vacuum cleaner and a haircutting device. So you have a vacuum cleaner

here. There are blades in here. I did see the once on Wayne's World,

and it was called the Suck and Cut, goes in there and it starts to cut

the hair. Wow. It looks good so far. Debra, obviously, you missed this

one. Are you going to be in with that? Am I going to be in with that

one? It cuts and Hoovers the hair - sounds like a good idea. Kelly?

Absolutely not, terrifying, no. results are pretty shocking.

Remarkably efficient. Let's go back to Michael and El-Davo. It's so

efficient! LAUGHTER

very good. You're looking smart, man. Thanks, Michael and thanks,

El-Davo. Joking aside, two million of those have been sold. Terrifying

machine! It's quite an experience, having your hair cut. Deborah loves

them, and Kelly hates them. Tonight Mike Dilger discovers why the common

dormouse isn't quite as common as Nocturnal, charming and rare, this

is the common dormouse. A deceptive name, as they're anything but

common. The neglect of woodlands and the destruction of hedge rows has

meant these beautiful creatures are now decidedly scarce, and in some

regions almost extinct. Cost cop cops create a unique environment for

the dormouse. As the cops declined, the dormouse died out. But a project

plans to reverse this decline. I have come to a secret location in

central England where we're going to follow the reintroduction of 34

dormouse as they take their first tentative steps into the wild.

The whereabouts is kept under wraps so they can settle in undisturbed by

humans. Deep in this woodland, Ian White, the director of the release,

gives me the opportunity to see this animal up close.

There is no mistaking a dormouse, is there? There isn't. They're only a

small mammal with a nice furry tail and a nice furry coat, those big,

black eyes that help them see at night well and these with his s

Kerrs. What's your plan for a reintroduction? A coped woodland is

important. It gives them a diversity of food plants for them. What's the

key? Honeysuckle, nuts, blackberries, which are important

because it's got a long flowering and fruiting season and also oak

because it has a lot of insects which they can feed on. They get

their name from "to sleep" in lattin. Known for long periods of

hibernation, they have been known sleep for six months or longer if

it's cool. The hazel dormouse is a name given by cops workers who have

been known disturb the dormouse. They have travelled from breeding

programmes across the UK for today's release.

We're surrounded by door mice. These aren't going to be turned out into

the big wide world today on their own, are they? They're not. We put

some cages out a couple of weeks ago. We'll put a male and a female

in each cage. They'll be fed and watered. Then the cages will be

opened. They'll be free to go. cage is monitored with an electronic

chip. Together with stud book, this ensures the pair pairs are not

related and healthy. The door mice have all importantly

been health checked, and if the pairs are compatible, we might have

babies in the summer. The cage ensures the residents are

acclimatised in their new home, but given the disturbance of their

journey, it might be hours before they leave their nest boxes. This is

male? This is the female.Time to release them into their pen.

those two in will. It's as easy as that. What is your measure as to the

success of the project? We come back and check the boxes in September.

Hopefully, before then we'll have lots of door mice and young door

mice as well who have started to live in this wood. But will we see

the elusive little mammals before we leave? We have installed cameras

into their cages to capture the first moment they leave their boxes.

By dusk it's pouring with rain, but luckily for us, it doesn't deter our

first intrepid adventurer. We come back to take a closer look.

18 cages have now been placed in the woodland, each with a dormouse

copsland side. Let's hope this ensures this shy, adorable character

returns to our woodlands for good. Everybody was saying - this, apart

from Kelly, who was hiding behind her hair. That's all we have time

for. Thanks to our guests. Dragons Den returns Sunday night on BBC Two