14/05/2014 The One Show

Our guests are making their final preparations for tonight's One Show.

There's Rita Ora saying hello to her fans outside.

The new voice of Postman Pat, Stephen Mangan,

is getting into character by helping out in the mailroom.

And as for Robbie Savage, he's, of course, in makeup.

Hello and welcome to The One Show with Matt Baker and Alex Jones.

Last week we asked you to send good luck cards to retiring Highlands

She admitted a busy day was receiving six letters.

Later we'll be live with Esther to reveal how you delivered

With the FA Cup final between Hull City and Arsenal this weekend,

their fans are starting the rivalry early by playing the latest football

And Robbie Savage is pretty used to being in

We've sent him undercover for a special One Show film.

She's about to storm back to number 1 in

the music charts and he's an actor playing Britain's number 1 postman.

Very nice to have you here. We were going to talk about Postman Pat

later on but you have also been filming? 50 Shades of Grey? How has

it been? It has been very interesting and surprising. That was

just a taster. The picture everyone sees is not what I look like in the

movie. I am very different. I have got a brown bob. Completely

different. It has been incredible. I am not as experienced as you are but

I had a little moment. Shot in America? Vancouver in Canada. You

play Mia Grey? The sister of the main character?

America? Vancouver in Canada. You play Mia Grey? The I can tell who is

lying about who has read the book! Stephen? No! He is telling the

truth! I can see the factoring in your eyelashes! Have you read

Postman Pat? Know but I have grown up in London and it is the dream for

my children, Jess, the cat. Postman Pat, that is raunchy! You are making

a big name for yourself in America? Episodes? How do you find British

acts being accepted over there? Matt has a speech in this series and he

is moaning about the fact that every actor seems to be British. You don't

know they are British until they are on a talk show and they say, wait,

he is English? How do you find doing American accidents? Very hard, do

not make me do it! It was so difficult for me, the coach had to

whisper into my ear before we shot any scene. I could not do it, it

took four months to just get one line. And I had to learn French. And

only knew one line. Steak and chips did that mean? I have no idea! Can

you tell us what that means? No? Here on The One Show we've been

working on a special series of new films, taking celebrities

back to their roots in disguise to see if they can slip

into their old lives unnoticed. Can Match of the Day's Robbie Savage

make a secret comeback What would happen if you good but a

professional football in disguise and get him to infiltrate a Sunday

league team website the rivals knowing? To find out, Robbie Savage

has agreed for one match only to become our super subsidy. Robbie

played football at the highest level and was capped 39 times for Wales.

Today, he is at Elstree Studios to begin the transformation. John is a

creator of preset extra sum of the abyss names in the industry. -- make

up. The first thing he creates is a digital model of Robbie Savage's

head. Amazing. You were saying, what kind of face? Very strong, which is

harder than if you had a weaker face. John has to disguise his

trademark blonde hair. You will not cut my hair? No, we will sweep and

back. You have very fine hair. It will go under nicely. Just get the

scissors! That would be my biggest pet! With the way, oh, yeah, that

works. It looks like me! I just do not believe that. We're not far away

but maybe something shorter. OK, I would love to do the cast. Step into

that. John is digging a silicon cast of his face to capture the finer

details. You might need more than that for my nose. Robbie has to stay

still while it sets. There you are. That is weird. Robbie has done all

he can but with the disguise under production, it was time to return

home to Bradley, where his career began. And where he will meet the

team he will be playing for. Back then he was known as Bobby and his

father was the manager of one of the first team see ever played for.

Bradley Juniors. -- first teams he ever played for. The amount of time

I got in trouble from that house, the noise when the ball was hitting

the garage was horrendous and that window, I broke that three times.

They would not give me the ball back if it was in their garden. Countless

hours of practising on my own with the ball. Juggling it. That is my

old neighbour, Norman. It has changed a little bit. There was no

Bentley parking the drive! It was always a Ford! Or a Vauxhall. This

was the pitch I started. Under 14. Bradley. My father's team, every

Saturday morning, rain and snow. I could not wait, it was my life,

really. And one day, I got spotted by Hugh Roberts, the Manchester

United scout. On this field. Two weeks later, I was at Old Trafford

having the triad. Luckily, I got in. After leaving Man United, Robbie had

a tryout at Crewe. He had spotted Robbie when he played for Bradley.

It was a tryout which would shape the rest of his career. But Bradley

has not been enjoying the same success. They are in the third tier

of the Sunday League and there is only one fixture left this season.

Against turf FC. And Robbie will play for them under cover. I did not

believe him, I thought, it was a day before April Fools' Day. I thought

somebody was winding me up. This is the biggest thing that has ever

happened to amateur football in North Wales. Much day and Robbie

arrives three hours before kick-off. Not for the warm up, but his

make-up. Last season, Turf beat us but we have signed a new player. He

will play for us today. Well, Sam! Lads.

meant a lot to go back to that field?

That was amazing, my father started the team and he has passed away from

Alzheimer 's soldier play on the pitch where was amazing. If you did

not turn out as if it all, apart from professional dancer, what would

you have done? I was not the brightest so football was my only

option. I was lucky. What do you make of this? We want to introduce

everybody do this. Double full all. It is bizarre. -- bubble football.

This is Natalie Moseley, the woman behind it.

From Norway. We saw online videos, my husband and myself up there was

nothing like this in England so we started this. Is just like proper

football? You cannot foul? Not in this game. Anything goes. Tackling,

you have to knock people of the ball. You are just knocking into

each other. And there is a tournament? Very soon? Nationwide,

starting next month. Just in time for the World Cup. For those taking

part, how long are the marchers? It looks very hot? It is tiring and the

matches last ten minutes. We run a mini tournament, --, ten minute

games. We have two teams, Arsenal and Hull City, and the fans. Are you

ready? Robbie will have the whistle. Go for it! They are off and running.

Are you happy about this? You have to play the winning team? Looking

forward to it. Anything could happen. Anything goes in this game.

Alex? There we are. Bobby is looking forward to that. What is going on?

Why did I agreed that! Insein and a little bit sweaty. -- agreed to

that. We saw where it began for Robbie,

let's talk about where it all began I did a lot of theatre when I

started, supplementing that with foreign commercials and I was the

Gillette man in Turkey. Can we see that face? Which camera? All yes, he

is happy with that. Very happy with that shave. It did not end there, he

went on to study and had even further fame. You have not find

this? ! You just have to tell us. Estonia is a country in Eastern

Europe. I have never heard of that! Sorry. There was a man in Soho on

top of the camera and he said, look at the camera and growl like a

tiger! You were a very good-looking! Thanks. I thought this was the

casting couch! You were a model? I was an actor. You did commercials?

There are often very good-looking women in commercials and comedy men.

I did that. Did you take your top off and growl like a tiger? They

were checking me out, really naughty kids, and they smelt the person and

ran off. And stage school? That was a stage school. It started in

Kosovo? Batters in Eastern Europe, right next door to Albania. -- that

is in. You went back gracefully? You shot one of your videos are? I did.

-- recently. Honestly, there were no rules. It was like, children there,

just hanging out. All of my cousins on those motorbikes. Yes, all of my

cousins and that is why he let me jump onto the back of that. You're

not supposed to but it was very slow, it looks faster on the video.

Keep it in the family! Ora is not your original surname? It was added

on when I was six years old. My original name means time in my

online which. Ora was a very nice alternative. It is easier for us to

say that. My name is Irish and that means luxurious growth of hair! It

is lucky I am not bald! And my son looks exactly like me, but only that

tall. Rita, apparently you made such an impact in Kosovo that the

president has invited you and your family to have tea with him? Yeah. I

did not even know exactly what that meant. How does the conversation

start? My mum and dad are already looking for outfits. I was like,

what do we do? He offered me the ambassador role for Kosovo. Isn't

that crazy? That means Unicef has been a consistent charity, and I am

working with them on a music festival in Eastern Europe. And it

is a space for people to creatively let go. You should ask him whether

he has read 50 Shades Of Grey. We will talk more about your global

stardom later. And yours as well, Stephen!

Now, we have been hearing about complications with the changes to

the benefit system. We thought it was time to let someone having

problems confront the people in charge. Tony Livesey went to make it

happen. Stephen Duckworth has been in a

wheelchair since he was 21 after he broke his neck playing rugby. He is

paralysed from the neck down and has limited use of his right hand. Like

many people in his position, he has been watching the government's

controversial disability benefit reforms with interest. But don't

make the mistake of thinking Stephen is on the receiving end of this just

because he is a wheelchair user. Actually, many people see him as

part of the problem. It is his job to oversee some of the assessments

for the new benefit that everyone is complaining about, the person all --

personal independence payment, or PIP. Stephen is part of a company

that assesses some of the claimants. But since the new system was

introduced, there have in backlogs. Six months on, Atos and capita have

90,000 outstanding cases between them. If you qualify, you get ?134

per week, but while you are waiting, you get nothing. Without the

assessment, claimants not receive a penny. I agreed to meet Natalie. She

has been waiting for 104 days for her assessment with his company,

Capita. When I called to make an appointment, I was told there was no

appointment, but don't call us, we will call you. It is carelessness

and this respect -- disrespect when is this is something to aid people

with disability. The silence is more disrespectful than anything else. I

am just a number on a page, a statistic. Firstly, I apologise for

what has happened. We have always tried to put disabled people at the

forefront of our thinking. Everything is taking twice as long.

The call centre that were operating the appointment system was

completely overloaded, so it has been a challenging time. But the

main driver of that is to deliver high quality reports. Home visits

are really important to us. We look at each individual and their own

circumstances. Natalie was diagnosed with Emmy last year and finds it

very difficult to get around her home. She is desperate to apply to a

local authority for disabled facilities, but without receiving a

PIP payment, she can't. I am told, apply and then apply to us once you

have got it. So it is a gateway. And you hear Natalie's story, what is

your main emotion? For me, it is extreme frustration and

disappointment, beyond levels that anyone would understand. What is the

longest it could take? Let's say I had the most incompetent of your

staff. None of my staff are incompetent. But as a worst-case

scenario. The longest people have been waiting at the moment is 107

days. That is unacceptable. Is there a case to be made that the system is

not fit for purpose? The system is fit for purpose now. Whose purpose?

The system is becoming fit for purpose in terms of getting the

right number of disability assessors that are required to deliver the

assessment process. So it is fit for the assessments, not those being

assessed? It will be fit for them soon full up but while you are

getting fit, we are getting an fit, and our life is going to waste. The

government and the two assessment providers underestimated the amount

of time it would take to do the new face-to-face assessments, but this

does not help Natalie. One of the ironies of today is that next year,

you face your own PIP assessment. Yes, I have had many assessments in

the past and it is always quite an anxiety provoking process. There

have been those who have said that you are in this position because of

your disability, almost as a publicity stunt. How do you react to

that? I am a doctor. I have a Ph.D. And a Masters in rehabilitation

medicine. It is not a publicity stunt. There goes Stephen, and fair

play to him. He came along to face the music, when he knows the system

is not working. He says what he has heard courtesy of The One Show today

will help him change the system. The irony of that is that come next

year, hopefully, he will not have to wait half as long as a lot of others

have waited. Natalie did not pull any punches. It

has been five months since this process started. She did not even

have an assessment day until we got involved. We rang the company, and

then they rang her back that afternoon. What a surprise(!). She

said it went well and she is now waiting for her results. But the

point for her is that if she passes, it is backdated to December, when

she first applied. If she does not pass, she gets nothing. Why have

they changed the system if it creates so many problems? The

government said at the old benefit is outdated and this PIP, personal

independence payment, targets those who need it most. They get

face-to-face assessments and regular reviews. They say it reflect

today's understanding of disability better than the old system. And in

the long term, it is a cost saving exercise. Yes, there is a review of

it this year. Next year, those who already claimed disability living

allowance will be assessed. If it is not working, imagine the backlog.

The government, though, so that by 2018, it will save ?3 billion a

year. And direct that money to the people who need it. Yes, they say

that is the point of the exercise. But critics say it is a cynical

money-saving exercise. For further information on PIP, visit our

website. Last week, we introduced you to

83-year-old Esther Brauer, Britain's longest serving

postmistress. Now she is retiring from running her tiny post office in

the Highlands, so we ask you to make her last week a very busy one by

sending her good luck cards. Martel Maxwell is back in Kylesku for an

update. What is the atmosphere like this evening? Welcome to not so

sunny, but delightful and beautiful Kylesku in the north-west Highlands.

As you know, One Show viewers have been writing into surprise Esther,

Britain's longest serving postmistress, and it has been kept a

secret from her. The woman who has been raking the Magic cabin is

Tanya, who owns the Kylesku hotel. You have kept this a secret. How

many cards have been coming in? We have had a fantastic response. We

had about 2000 cards on the first day and we have received many sacks

ever since. Given that there is a permanent population of just 12,

that must be the busiest post a week ever. Now, I have got a surprise for

you. I'm going to show you inside Esther's eight x 6-foot wooden post

office. These are just a few of the cards. So many people are saying

Esther is a real inspiration. We have had classes of schools saying,

we think you are fantastic. This is the tip of the iceberg. It is a

complete surprise to Esther. Join us, when we will enlist the entire

village to bring all of Esther's post from the One Show viewers. Our

viewers are the best. We will be back there shortly and that hope the

sound is OK in the van when we do. Stephen, last time you were on, you

said you were excited about playing Postman Pat because it would be the

first thing your kids could watch you in. Have they seen it and what

they make of it? They came to the world premiere in Leicester Square

on Sunday, and they loved it. The cinema was full of three, four, five

and six-year-olds. And kids are not polite if they don't like it, and

they were hooked all the way through, so I am delighted. But a

relief. There is a lot of pressure on you as the voice of Poznan Pat.

If I muck that up, I will not be welcome at the school gates any

more. So I am pleased it went well. In the movie, Pat auditions for a

very familiar looking music mogul. Let's see how things go in front of

Simon Cowbell. Well, Postman Pat, what will you be dazzling us with

this evening? Well, I thought I would sing my wife Sarah's favourite

song. Ooh, I am all a tingle. Should I start? Well, that is why you got

dressed up. Oh, my am sorry. Sorry. I wasn't supposed to... Hang on a

minute. Could I start again, please? He is a perfectly good postman. Why

is he putting himself through that? Well, his wife wants to go to Italy

and he promised her a trip to Italy and there is trouble at the post

office. He is not getting his bonus, so the only way is to win first

prize on TV and it turns out he has an amazing singing voice. He does!

Wait till you hear it. Let's listen. # In your smile, the simple things

saying to me. # Without you, I'm lost like a man

say. # And with you is where I am meant

to be. Stephen, that was amazing. A lot of people do not realise what a

voice I have got full up did you really? Did you really think that?

Ronan Keating. They did not even ask me if I could sing. But he is

terrific. But you can sort of tell that Postman Pat's speaking voice is

not his singing voice. A little Irish twinge, but the

three-year-olds don't mind. Going back to that scary audition, what is

the scariest audition you have had? I think the movie audition was

scary, because I had never done anything like that, auditioning for

something that did not involve singing. I freaked out, I forgot my

lines. But it turned out all right, because you are in it. Now, we have

good news. We have got a real Postman Pat in the studio up this is

Patrick. Pat, where do you work? Where is your round? I am in

Bristol. This is extraordinary, because Patrick has filmed something

on his mobile phone. Bear in mind, this is the real Postman Pat.

This cat has just jumped onto my back. This is a random cat that

seems to be drawn to Patrick. I like how loving he or she is. Isn't that

wonderful? You're a bit of a black

and white cat magnet, aren't you? It appears so, there was some

serendipity. This was not the only case? A couple of days later, there

must have been something in the air, but another cat, I'd left my van

open for 20 seconds and the cat jumped straight into it! Jess was

doing some research! Have you got your ticket yet? Absolutely! We were

trying to swing some for you. You can go and see the movie, on May the

23rd. And thank you, Patrick. Time for the second half of our Robbie

Savage peace. Robbie Savage has gone undercover to lend his skills to his

old club. Bradley or in on the joke but will the rival team catch on?

This is a massive day for the club, this will put us on the map. You

might even get new players. Enjoy it today! Bradley might be the local

team but on recent form, Turf either favourites. And with Robbie on the

team, spirits are high. It will be a very tough game for us. Get into the

box! However, the match is not going Bradley's way. Robbie is still on

the sideline. But are his skills attracting too much attention? No,

Robbie Savage has always supported the local teams but I do not know if

he actually played for us. By half-time, Bradley or 4-0 down. You

make us look like fools! Push-up, give support to the strikers. If

there is any chance to come back, Bradley have to get Robbie onto the

pitch. Will he be rumbled and will he help the team win? Robbie is

nothing if not determined. He seems to have made a difference. They have

made a cracking substitution. He looks like he has got this team

going. With a sharp tackle, do the rivals know what I said then? --

what has hit them. Then the dead ball gives Robbie Savage the chance

to put them back in the game. It was the keeper's fault. He should have

saved that, really. This curling free kick from outside the penalty

box breaks Turf's dock. He has brought some Premiership quality to

the pitch but that goal, if not his ponytail, is raising eyebrows and

the penny is starting to drop. I am dubious about number 14, I think he

has a recognisable face. Not even Robbie Savage can help Bradley to

victory. They have lost 6-3. And they think the rivals are onto them.

I think they rumbled me after five minutes. I think they knew. I am

glad I do not look like that in real life. Robbie made a difference when

he came on. You did rumbled me? Thanks! Well played, mate! Sorry

about that dummy! I think he is a very big inspiration to the young

players and it is not often you get a lad from this area who has made it

like him. I would not change the way my career has went, I thoroughly

enjoyed it but what a great day to come back and play football with my

first-ever team. You know? In the same surroundings. Thoroughly

enjoyable. Critic your performance. Well, we lost 6-3. You did look good

as a brunette. That is what my hair is like without bleach! That is not

natural? No. Letters have one more look at that free kick. There it

goes. -- let us. No chance! Very good. Very good. You were scouted by

Man United on that very pitch? As I said earlier, it was my father's

team. My dad was putting the cat away underskirt came to my mother

and said, we want a by. She said, go away. When it got to the house, my

father went mad. Man United Scout! That is Ryan Giggs, David Beckham.

Gary Neville. The class of 92. To be part of that, but was amazing. And

your son is training for Man United? Under 11. He must feel pressure? I

think so. I watch every week. And some of the parents, they have

banned them from kids games! In the garden, are you drilling him? I

don't play much in the garden. When I grew up, I went out on my own. I

do play with them but I think it is up to him, he has to go out and do

it. I coach every day, if I did that, he would get bored. You just

train him with the hairbrush? And you are part of the BBC team going

to Brazil for the World Cup. Congratulations. Will you be able to

handle the heat? It might play havoc with your hair? Yes, I will take my

straighteners. It is went over there. The first game for England,

it will be quite hot but the others will be fine. It will be an actual

football pitch with grass? Pardon? Are you playing? No, I am too old!

Just for fun? On the beach, definitely. Is a difficult playing

of the beach? Well... You did not see me play! It was difficult on

grass! Forget the World Cup. The FA Cup is this weekend so we have not

Hull City and Arsenal fans together. Let us check on which is looking the

favourite to play Robbie and Stephen in the final of bubble football. The

latest, Steve Wilson. Just one goal tucked away, making it 10-7 to

Arsenal. Rob Davies has put that away. Hull City were up, Arsenal

roaring back. But it is all to play for. We have had a hat-trick. Look

at this. This was a fantastic Arsenal hat-trick. Kevin scored four

goals in the first-half. And three of them here. Nice little finish,

there. Pretty physical game. And it is a lot of fun. And very hot. Kevin

is enjoying himself at the moment. It is 9-7 to Arsenal at the moment.

It is all right for Robbie to have a go, and Stephen? I am a season

ticket holder for Spurs. Arsenal boys waiting for us? Plenty of time.

Hull City might level. Earlier on this sort Esther Brauer's post

office covered in postcards. But that was just beginning of the

incredible response. Welcome back to the North-West

Highlands and I am with the lady that everybody is talking about,

Esther Brauer. The longest serving postmistress in Britain. How has the

final week been? I still like it. But I will miss this when it closes.

I will miss not seeing all the people. Not as much as everybody

will miss you. It has been a pretty eventful day already. You have seen

some of the cards arriving. Delivered by the locals just to say

how much they appreciate your work. And a very cool cake has been made.

Fantastic. But the surprises are not over. For starters, Kylie Minogue

has sent a card saying, all the best. And I have another surprise.

Kenny from the post office wants to give you a very special award. Here

we go. It gives me great pleasure to present to you this long service

award in recognition of your 61 years providing post office services

to the community here. You have dinner wonderful job and on behalf

of everyone in the post office, we want to wish you and Walter all the

very best for retirement. Thank you very much. You were not expecting

that. Something else. I know you think there has been some cards

delivered, we have seen it a few hundred in the post office but we

have enlisted the help of the entire village to deliver thousands and

thousands of cars from the one show viewers. To lead the procession, I

want to welcome Stuart, your local postman.

Thank you so much. From the villagers and all of your friends,

they want to say how much they love you and they will miss you. On

behalf of the programme, thank you so much. Thank you all very much.

Congratulations. Have a wonderful retirement. And all of those bags

were full of the cards that you send. So thank you. Let's get on to

the brand-new single. I know, it is hard. It is due to be number one

this week. Congratulations. Letters have a listen. I Will Never Let You

Down. # oh, I will never let you down...

You have already had so much global success. With music and the films

and all sorts of things. The clothing range? What is left? So

much. There are so many things I want to do, I want to go on tour

forever. I love performing live. I want to see every single country in

the world. I don't know how long that would take me but I love

performing. And keep giving out music and hopefully I will make

people happy and I am so grateful that this has received so many

positive vibes. Thank you to everybody for supporting me. Yes.

You said earlier that the album is out in September. Will you tour

without? Definitely, we are doing summer festivals. Anybody who wants

to get dancing. And the tour will start and basically, music and

music. Things will start rolling out as the year goes on. And you are

mixing with global superstars, much like you, Stephen. This is a

brilliant picture of you with JC and Beyonce. -- Jay Z. He find me, him

and his team, when I was 17 and I am 23 so this has been a journey,

building me up and putting me through development but Jay Z is

very smart and I have learned so much from him as a music mogul and

he is a very cool guy. I will never get over eating my idol, Beyonce.

She is so sweet. Completely still shocking to me. What was the first

encounter like? It was so surreal, I grew up loving her. I thought she

was like an alien or something because she does so many things at

the same time and I cannot do two different things at once. I cannot

read and listening -- and listen to something at the same time. The fact

she does that at once, pretty incredible. There is a lot to learn.

When did you discover this talent? What was the moment when you

thought, this is what I want to do? I started off by songwriting. For

other artists. And I signed a very bad publishing deal when I was 14

but I started writing for people and I guess that my demo got around and

into the hands of Jay Z's record label and from that point on, it was

like changing. I was working in a shop in Portobello Road. At 17, New

York, I came back with a record deal. Score! And on the new album,

she is collaborating with Prince! Of all people! Pretty good! Pretty

good! That is happening, it is so close, my album is never done until

I take to the factory because they always change things at the last

minute but I went to the Neapolis and I saw the studio and it was

surreal and was a cupboard full of records from Prince. Can you imagine

if we could just get our hands on those! He is literally a genius. Is

he really short? I do not want to say! Yes! Was he shorter than you?

No... How tall are you? All I can say is that he was the size of

Prince! Pint sized Prince! The new single, I Will Never Let You Down,

is out now. Another supermarket price war is underway. Joe has been

shopping around. There is a war on our high streets.

The well-established supermarkets are being challenged by the cut rice

contenders on the block. The big four, Sainsbury's, Tesco, Morrisons

and ASDA, have all seen their share of market fall while budget

supermarkets and discount stores are on the up. But the supermarket

chains are hitting back, and many have announced huge price cuts in

recent weeks. Prices going down sounds like the news, but will it be

enough to tempt shoppers back to the big four supermarkets? Ronan is the

news editor of the industry magazine, the grocer. It started

when Morrisons announced that they were going to halve their profits

for next year in a bid to claw-back the sales they were losing. And

where one supermarket leads, others follow. Why are the discount

supermarket so popular? People really like the offer. You go into a

discount supermarket and you know exactly what you are going to get.

With the big supermarkets, prices go up and down. It is more stable at

the discounters. I'm visiting two retailers, a supermarket and a

discount store, to see how the price war is affecting them and what

impact it is having on their customers. Nigel Thomas is the

managing director of Poundstretcher, who have 400 stores in the UK and

are opening new ones every week. What impact do discount stores have

on the UK? The economic climate has made many customers look at what

they are spending every week. Many customers are on a budget, and every

penny counts. The discount stores have seen that opportunity and

offered value for money. Do you think you have taken them by

surprise as their profits fall? I think that is the case, and there

has also been phenomenal growth of the discount sector which has caught

them by surprise. There are people now who would not have considered

bring to a discount retailer but will now happily go to a discount

retailer on a weekly basis. Tesco profits have been falling. Have the

discount stores got you on the run? Customers are shopping around is

budgets become more squeezed. It is important that we give our customers

confidence that they do not have to shop around. That is why we are the

right price on the lines that matter most. Those are the things in their

basket week in, week out, bread, butter, eggs. So you are filling

these isles with reduced items. Have you been forced into that by the

discount supermarkets? Know, again, the way you win in this market is

having the most compelling offer. For some customers, the charity on

those lines is key, so we are bringing it to life in our stores.

With such tempting price cuts, I want to know what customers think.

Would you go to discount stores? Not really. Why? Because I trust the

brand of Tesco. I would rather go for quality rather than cheap. I go

to Lidl for basics like cleaning stuff and milk. And just basics? No,

I start to buy their food now. The supermarkets just do promotions for

one or two weeks. Then the prices go up again. Here, the prices stay the

same. Where do you go? Sainsbury's, mostly. For odd bits, we come here.

What surprised me, speaking to so many shoppers ran here, is that

people really are willing to go to different stores, to spend time

shopping around and looking for the best bargains. They might get their

basics in one place, but their household goods somewhere else.

We were chatting earlier about shopping and it turns out you can

learn a lot about a person by the three things they always buy in the

supermarket. Which, what are yours? Onions, because I love them.

Avocado, two. One for the fridge, want us off on the side. And hot

sauce. You are into Tabasco? I always have to have hot sauce. I

have got to buy chocolate, red wine and cheese. We are the same with the

avocados. Some magazines for the kids, and kitchen roll. I always get

a packet of ham for the car on the way home, something to snack on.

Three packs of it! While we wait for the final result of the bubble

football, let's hear from Matt Allwright about the new series of

Watchdog that stars tonight. You have got an exclusive for us? That

is right. This series has one of the roughest and toughest groups of

rogue traders I have ever met. You can't take that! What are you doing?

You can't do that. And we will see more of that later

in the series, including their faces. But we kick off tonight with

an exclusive story about Aldi. -- about Audi. You don't get much safer

than a car that has been tested and passed the gold star of safety

testing. However, we went undercover to find out that Audi have been

lying to their customers, trimming some models have been tested when

they have not. Could you tell me about the safety standards?

Unfortunately, what those salesman said his complete Tosh. That story

and much more worried came from at eight o'clock tonight on BBC One.

Thank you, Matt. Now, the final whistle has gone here between Hull

City and Arsenal bubble football. What have been the highlights? It

has been fantastic. The guys have really put the work in. But Arsenal

are going to play against Stephen Mangan. It was a 13-10 victory,

despite a hat-trick for one player, who really deserves a mention. It

was a brilliant game. Well done, lads. How does this compare to the

normal games of football you commentate on? It is fantastic

preparation for the World Cup. Not sure it is such good preparation for

Robbie. He can't give us a thumbs up or anything. We are going to run off

the pitch. Behave, please! Run, Rita, run!

You can join us for the highlights in about four minutes' time.

Earlier, we sent Robbie back to his roots. And Arthur Smith has gone

further back and found himself in the middle of a revolution. Arsenal

1-0 so far! The Black Country, the world 's

first industrial landscape. Black soil beneath my feet, land ravaged

by progress. Tonight, I am going to step into the shoes of a male maker

with a splendid name to see how tough life was in the mid-18

hundredths -- a male maker. The air was so filthy with ever burning

furnaces that it was described at the time as like by day and read by

night. With the constant noise of hammering iron, it must have seemed

like Armageddon. This is the Black Country living museum in the West

Midlands, a complete village recreated brick by brick to show

what life was like in those times. The people of the Black Country

supplied the British Empire with everything from kitchen equipment to

be chains and anchor of the Titanic. But cottage industries were crucial

as well, run from small homes like these. This area was the world

centre of nail making, with production going back over 400

years. Tonight, I am going to stay in this house, reconstructed to look

like a family home. Six members of the family were nailmakers,

including three children. They were paid a pittance. They did not own

this house. It with the job if they were up to the job. Chris, you are

making nails here. Yes. Actually, I am making a bolt spike. Must have

been tough work. It was, because you were governed by the master. And if

you were not making enough, you were thrown out. Thankfully, this family

made a go of it. This is Emma, the wife of the bass's stepson, and she

carried on with the business. In Bromsgrove, there were 5000 men and

women working in the mail industry. So when the man went to the pub to

have his point of year, the woman has to go to the house, provide a

meal for the children and get the washing done and everything else, so

difficult times. What has been the contribution of the Black Country to

the people of the Western world? In the industrial revolution, we were

making everything for the Empire, so it was a major contribution. We are

the nucleus of the universe here. So, with his belly full of beer, the

head of the family goes home. It is time for bed. There is only one room

upstairs. Maybe he slept by the fire, which is where I am going to

sleep. Well, without the perpetual fiery glow of the furnaces, I slept

OK, and I rose at my leisure. This would not have been possible at the

time. The family would have been up at dawn if other through the smoky,

smoggy air, you could tell it was dawn. But here is one of life's

simple pleasures. Into the bike's shop to get my morning loaf. Good

morning, Arthur. The small wonder they? That would have cost you a

penny -- the small one today. Bread must have been important. It was. It

was the main part of most people's diets. Sometimes they had nothing

but bread and margarine. Well, I shall enjoy this. Thank you,

bye-bye. Delicious, fresh bread from this quaint old shop, but life then

was far from quaint, for the men, women and children of that time, it

was brutal, harsh and probably short. I realise again how lucky I

am. If you fancy doing and Arthur, the museums around the country are

opening all night, holding special activities. The details are on our

website and there is a round-up of events on BBC Two at 11 o'clock this

Saturday. As you can tell, the final of our bubble match has been

happening. The lads looked a bit bitter cold. What a four minutes we

have just experienced. Unbelievable. Arsenal are the

winners. It was 3-2. Big Kevin scored a hat-trick. And we got the

opportunity to do what generations of Premier League footballers have

wanted to do. Stephen! How does it feel to be rebounding? It is the

strangest thing I have done with a football at my feet. It is harder

than it looks. So bubble football is not the way forward? Well, I would

like to play again. We can sort that out. Not for me! He is done. What do

you think about the FA Cup final this weekend? I think Arsenal will

have it. you think about the FA Cup final

this weekend? I Similar scoreline, perhaps? 3-0, Arsenal. The whole

country once Hull to win, really. We need to bring Rita in here. I am

enjoying this manly scenario. Our use of Ivan? Hull City or Arsenal? I

just want to get out of this conversation. I like observing

everyone in football gear. This is not real grass either. It is not? I

am kidding. Thanks to everybody for joining us. What a night it has

been. Thanks to Robbie and Stephen. Postman Pat - The Movie is out on me

the 23rd. And thank you to Rita Ora as well. I Will Never Let You Down

is out now. Tomorrow, the actor Tom Hollander will be

as well. I Will Never Let You Down is out now. Tomorrow, the here. We