27/03/2017 The One Show

Hello and welcome to a new week on The One Show,

Our guests tonight might be seen as a bit of an odd couple.

And he is the critic that chefs love to hate....

It's Monica Galetti and Giles Coren.

CHEERING AND APPLAUSE Welcome, welcome. You look like

you're getting on. You've been working together on a new series all

about hotels. Monica, we have dinner, did you use this as an

opportunity to give Giles a bit of a dressing down? Absolutely! Had he

written about Monica? About Monica? No, the restaurant she used to work

in, a long time ago when she was in the international superstar she is

now. She has a new restaurant now, I wouldn't dream of going in there.

He's been there but it's a bit awkward, when you get to know

someone as a friend... It becomes a bit weird that Giles comes in and he

will be honest about it. He's been in once, I won't let him in again!

LAUGHTER You are on to talk about this new

series all about hotels, it's called Amazing Hotels; Life Beyond The

Lobby. There must have been some phenomenal freebies you got.

Freebies?! We had work to do. We did sign up thinking it would be a great

series, set by the swimming pool, have some cocktails and see what

it's like but no, we had to work. I thought it would be like 1970s TV,

Alan Wicker, drunk all the time, reading a magazine... But no, we

were working. They got as good. We got there and we'd start about two

in the morning and we had to do forest walks. Giles has gleaned

about every window in every hotel! Really? Normally I'm the food

critic, Monica, she's a chef, she'll cook. Giles... What will we do with

him? I ended up cleaning windows and toilets. Sounds interesting, we hear

more about it later. Hotels and bed and breakfasts have

played a part in many life stories. If there is one with a special

place in your heart, perhaps you met your partner

there or you go on holiday there every year send us a picture

of you making yourself at home. We will show as many as we can

little later on. That will be lovely.

Home Secretary Amber Rudd has told WhatsApp and other internet

messaging companies that use encryption to do more to help police

Detectives have been unable to discover who Khalid Masood sent

a message to just before he began his attack.

She's meeting the big players on Thursday.

But will she have public opinion on her side?

I am hitting the streets of Crewe to find out if people here think social

media company should be doing what's being asked of them and give police

and intelligence services access to encrypted messages.

Do you think the government should have access to Whatsapp?

These days, with security and what's happening in the world, they should

have access to anything if they think there's a risk. I think if I

was under investigation, they should be able to find out who I've been

ringing and everything else. It a purpose. They should have the

technology to see anything like that. Feed to arrest on Wednesday

sent messages on Whatsapp before the attack, should we be able to seize

phone? If you can see his own people would expect to see a Brunstrom.

Some could be jokes and they could interpret things as being serious.

Innocent people are going to get fingers pointed at them. I think in

many ways it's an excuse to push forward what started with the

snoopers Charter and try to sort of control the Internet more. I think

it's not too big a jump from being able to access some messages to

being able to read everything you are saying. I don't think it's right

they can't legally be allowed to check the phones. For the sake of

saving lives, you've got to do things that some people might see as

being a bit wrong. There is nothing on your phone you wouldn't be

unhappy with the police or government seeing? Nothing like

that, no. I don't have anything to hide my friends I'm not bothered who

looks at its. If the government wanted access to your phone, you'd

be fine with that modular they have access to everything else I your

phone? The Home Secretary is meeting Internet and social media companies

on Thursday. It was already in the diary and it's clear the events of

last Wednesday will be right at the top the agenda.

It is an interesting debate, where do you guys stand on it? Where do

you stand on police having access to your messages? I think it's all

right. Yes, I think it's an incentive not to do anything wrong.

Division in 1984 of this terrible future which might lie ahead and the

government have control over everything... But I have nothing to

hide. I think if you have nothing to hide, it's OK, but there has to be a

fine line in protecting the privacy of the public. You don't want to be

delving in for the sake of it. I wouldn't want my wife to have access

to! LAUGHTER Just the government. You have a

wife? Sorry! The new series starts tonight. We need to have a look at

some of the jaw-dropping facilities. This is the longest elevated

infinity swimming pool in the world, the length of three Olympic swimming

pools. How much does that waterway on top of those buildings? My word.

There is a thing I read about the Jets they have under the hotel to

keep level, because it's so high, if it tilts, on the water empties out

into the city. APPLAUSE People swimming up there taking

selfies. Nobody swam. Why is that some of the footage is

extraordinary. That's what people do now, Singapore, Southeast Asia, they

are even more selfie tests and we are. They pay a lot of money, maybe

1000 quid to be there for 24 hours. One of the things they have to do is

take selfies. For us it is great just witness that. We had one,

didn't we? I wanted to swim. I thought we worked so hard... But

there wasn't time. You didn't get in the swimming pool? No. I did push

into one swimming pool. Yes, in one, hilarious! All those facilities are

there for people to come and enjoy. This is the wardrobe, for the staff

uniform! I know, amazing. It's like a bizarre vending machine. Do you

remember how many people worked there? In the whole hotel about

9000. The staff meals, 5000 staff meals a day. The volume that they do

in this hotel is phenomenal. If you can imagine if this uniform thing at

all went wrong, 9005 peep hole in the wrong outfits! It didn't happen

when we were working there. Tummy more about your job roles. You said

it wasn't really a holiday, you didn't get a chance to swim, what

did you do? We went behind the scenes and got to meet the people

that work in these hotels, and the sacrifices a lot had to make. In

Singapore I spent time with a guy in the room service department. They

import 90% of their staff into Singapore because nobody wants to do

the manual labour, no one wants to clean the room is. It's like a

microcosm of a British thing, and middle-class country with nobody to

do the work. We talk about immigration, without immigration,

nothing would work. All the people who work in hotels don't get to see

their families, they are from further away, South India,

Bangladesh and come and work there. As a guest in the hotel... You don't

see that. You're trying to get a feel for it? Yes, why they are

there, what they've learned from it, what the hotel means to them, what

it offered them and how it affects them. Their stories have been

overwhelming. Monica was very good at that kind of thing. As a

restaurant critic either orders happened by magic. That is

interesting from your point of view. What did you get from being a butler

or a valet? It reminded me of jobs I had when I was young. I worked in

shops and bars then. It reminded me about how indignant I got about the

requirements of people. Here I am helping to lay out. This is a room

that's about 10,000 quid a night. For the high rollers in the casino

and hotel. If they use enough money they don't have to pay their hotel

bill. They want to see their flowers perfectly arrange, they want the

French weights. If it's wrong, God knows what happens! Somebody don't

see their family for three months. Had the kitchens compare? It was

madness, the volume itself. They are doing thousands, hundreds each

night. The most I would do is 90 or 100. They do 5000 for one night's

event in different kitchens. I spend time doing things I hadn't done

before. Dim sum. I thought you could make that! Much better than him, he

was much worse. We will leave you to argue that out because we are going

on to our next film. Retirement homes should be sociable

places where our older people But isn't always the case though

and that's led one city council to pioneer a new approach which some

might find controversial. I'm Wayne Sleep and I know a little

about retirement from my experience in India on the real marigold hotel.

I would love it, a different way of life, to last longer, and a

different climate. The one show once my opinion on a new development here

in the UK and it's quite a surprising one. Manchester City

Council is proposing a new retirement development where the

majority of the residents are lesbian, gay, bisexual and trans and

-- transgender, but is it a good idea?

To find out I'm heading to a tea dance. I'm all like this...

When I was growing up in the 50s I didn't even tell my mother I was

gay, but what's the feeling among my generation now?

When you are very young did you know any gay people Marcelo Melo. I knew

one or two that I thought were slightly different. Always

well-dressed, very accurate. You don't find miserable ones, I don't

think! Like you two, give me a kiss. What do you think about retirement

homes are mainly gay people? I think that's only going to make the

situation worse. It's splitting Vokes community up and they should

all go in the same old peoples homes. -- splitting the community

up. Thank you everybody, you should be

an Strictly! Attitudes are certainly changing but I can't help thinking

it's still a bit them and us. I think the elderly gay people

probably feel there is still stigma against them. If they go to a

retirement home, they will feel that prejudice again like they felt when

they were younger. And research by the University of

Nottinghamshire shows that's exactly what's happening. A survey of LGBT

care home residents is found they weren't disclosing their sexual

orientation to staff and there are those who fear that opinions held by

some elderly people can still feel like prejudice. People like Graham

Giles, who lives in Manchester city centre.

About a year and a half ago there was men screaming homophobic abuse,

wishing me dead, dying of AIDS, hurry up and die and a lot worse.

Diane Hudson worries she could be herself if she had to go into a

retirement home. I probably wouldn't discuss my

sexuality, which leads to becoming quite isolated.

Mike lives on his own in south Manchester.

There are still bits of prejudice occasionally, however at the moment

I can't see myself wanting to live in a retirement complex.

Diane Mike and Graham have all agreed to find out more about what

an LGBT majority Leader retirement home might offer.

I'm always interested in what provision there is for gay people on

hand and very interested in this proposal. The new complex sounds

wonderful, it really does. With the proposal still at the planning

stage, we're looking groundbait complex similar to the ambition for

eight future LGBT site. Our tour guide is theirs, one of those behind

the scheme. Wearing quite a lovely, open communal space. There will be a

restaurant. People from the outside can come in the. A mixture of gay

and straight? A minimum of 51% will be LGBT. It will be open to

everybody. Do you think it will work, have you really will looked

into it? We are not excluding anyone but its needs space. I would love to

see at 100% LGBT. Come and have a look at one of our show flats? After

you. Here is an example as to what one of

the apartments might look like. Research shows LGBT people are more

likely to experience loneliness. Say if the partner passes away, and they

don't have support from the traditional family networks you

might see in other areas of the city. Somebody this morning with

saying he thinks it sets a bad idea to have mainly a gay sort of

accommodation area for the elderly because that's just segregating them

against terror if you put it into context we've probably got 10,000

older LGBT people in the city. The scheme like this would be about

hundred and 50 apartments. The idea is there is something additional

that allows them to live in the community they choose. Would you

move on? The actual accommodation is superb, I think it's wonderful. I

think I was very sceptical when I walked in. It felt cold. But I've

come round to thinking, I'd certainly give it some very serious

consideration. From the people I've met today and

this marvellous building, this is something that this community seems

to really desire. As somebody once said to me, I don't need cabaret

necessarily, I just want to sit down with somebody who's not thinking I

shouldn't be there. Thank you, all the best with their

retirement. We will put your knowledge of hotels on the line. The

question is - who knows the most about hotels around the world. Yes.

Just a bit of fun. Behind each picture is a key that relates to a

famous hotel. All we want you to do is ring your reception bell when you

know the answer. There's a bell for you and one for you. Here is our

first one. Let's take a look. This hotel was made famous by which scary

movie. Stephen King film. A book. Here's Johnnie is the clue!

The Shining. I gave him the clue! It's in Oregon.

Used in the 1980s horror film. Such a nerd!

On we go! The next one - what famous political

scandal is associated with this hotel? Watergate.

Is it Watergate? Yes, it is Watergate.

Yes - The Watergate Hotel at the heart of the scandal in 1972. On to

the hotel I am sure a lot of people will go, oh, I didn't expect it to

look like that! Which song is reported to be the inspiration of

this hotel? I have to guess... Have a go? It's in Rio. I was going to

say... North of Havana. Barry Manilow.

Copacabana... It is the pressure of a big TV quiz. It goes out of your

mind! On to the next one. What do we have behind 104. Which famous baby

stayed at this hotel? Is it still a baby? I know. I will say

something... People will laugh at home! Rosemary's Baby. Who is

Rosemary? Nobody puts baby in a corner. Dirty Dancing. Yes!

What is unusual about this particular hotel? Here we go. Let's

have a little look. A quick look at the old photo. It's a boat. That is

not what's unusual. It's in space. Not far off.

Thank goodness we didn't go in that one! Well done. Monica you won

there. Good knowledge of hotels! There's been a lot of

soul-searching over how many 80 years ago the Government faced

a similar dilemma with children fleeing a conflict much

closer to home. These were the children Britain

didn't want. Everybody crying. Screaming. Children crying.

It was terrible. Flee from a brutal civil war in

Spain. They were shipped to our shores in their thousands. They had

to evacuate these children because there was too many being killed.

Only to be cast adrift by the Government.

From 1936, civil war raged in Spain as General Franco's right-wing

nationalists tried to gain control of the country. As the Basque region

in the north was hit hard, it was decided to get the children out of

harm's way. The Basque Government appealed to

foreign nations to grant temporary asylum to the children. The British

Government refused. Citing a policy of nonintervention.

But fortunately help did come. This woman runs the association. It was

the British public. They pushed for the Government to change its mind.

They wanted to eke tend the hand of friendship and help to these

children. Although the Government eventually agreed, they did insist

on certain conditions. If the children came, not a penny of public

money was to be put towards supporting them. They were purely

supported by the British people. Maria then aged six had already lost

one of her siblings during the bombings, so Maria's family

evacuated here. With 4,000 other children, she found herself on board

a ship bound for Southampton. Parents trying to say goodbye in the

midst of that. Terrible!

All I remember is them all in black. Arriving in England, Maria first

stayed on a temporary campsite that had been set up by volunteers in

Eastleigh, just outside South Hampton, before her and other

children were moved to better accommodation throughout the

country. We went in the tents all nightlong, maybe a week or so.

They were moved in groups as the Basque Government didn't want the

children to lose their national identity, but it was a struggle for

them, due to the language barrier. We couldn't go to school because we

couldn't speak English. We had to ask for food in English. They would

tell us what it was called. When we repeated it properly they would give

it to us. Now 91 Paco was nearly 11 when he arrived with his

eight-year-old sister. We were told we were only coming for three

months. I thought it was a holiday. I can still feel my mother's tears

on me, as she said goodbye. Paco stayed at the Eastleigh campsite for

three months before being moved to Ipswich to live in a mansion with 80

other children. Like Maria, it was the language he was having

difficulty with. The only bit of English I learnt was, "I think so."

People would ask me my name. I would say, "I think so." The civil war in

Spain ended in 1939. General Franco now ruled the country. At this time

the majority of the refugees returned, but some remained in

England for many more years. I wrote to my mother, I said, can me

and my sister come back? She said, stay where you are, we are going

through bad times here. When Maria and Paco did return to their parents

they found it difficult to readjust to their old life.

They were talking Spanish. We didn't know what they were talking about.

We had forgotten Spanish. When they saw me 15 years later, they wanted

me to stay. I said, no I am married, settled in England. I like it. This

is very difficult to England. The way things are now. I can never live

under this dictatorship. Maria also returned to England at 17, trained

as a nurse and has now retired to scar burger.

-- Scarborough. Do you think your parents made the right decision

sending you away? Definitely. Those who lived there suffered. If it was

not for the English people, I don't know what would have happened to us.

It's amazing to think that because of the upswell of public support,

4,000 Spanish children's lives were changed forever. For some of them,

that change lasted a lifetime. What a story and what a childhood.

When you were eight years old you moved to New Zealand, couldn't speak

a word of English. What was it like for you to learn that whole new

language? It was terrifying. I think as a child and not belonging. My

older brothers could speak English. They helped us a lot. You know, as a

child you pick it up very quickly. And then you move to England and

it's all different. Dual carriageways and all that,

confusing. They don't really speak English in New Zealand. Or in

England! Many people get their groceries

delivered to their door these days. It may be convenient,

but if you do you will miss out on the pleasure of meeting the likes

of Rosemary and Geraldine... Magherafelt is located in the middle

of Northern Ireland. For the 9,000-strong community, life is all

about the chat. So we embedded our cameras in a local supermarket. JC

Ste warts to listen on two main checkout chums, Rosemary and

Geraldine. This is Geraldine, my best best. And this is Rosemary, my

best, best friend. I have worked here for 12 years. I nearly nine. We

get to know our customers. The ones we know well we ask them what they

are making for tea tonight, sharing recipes. As you will see, we laugh a

lot. Yes. The checkout is a place of conservation, chitchat and

confession. Geraldine to the checkouts. You may

think the downside of local shopping is that everyone knows everything

about you. But for customers like Iris it is a virtue.

Good morning. How are you today? I'm always crackers! I went to the

wedding, came home with nothing. How are you Mary? OK. How are you?

Go and do your shopping and come back without that! My husband

wouldn't know about that! The morning flows with customers who are

regular, Eden. I remember getting a gluten-free loaf. It is free of

gluten. It helps all the rest. I find it very helpful. Are you

intolerant to wheat? That's the problem. Spires bakery is making

gluten-free stuff. What I have seen is sweet stuff. Maybe crow are

trying to avoid that. That's the easy part getting it off is the

problem. That's great. Pastry chef Stephen; on the other

hand is not worried about wheat. He wants to all you can, especially if

it is sticky toffee pudding. Lovely. I made it once. I would say yours is

not bad! It is amazing. I love the sauce on it. My sticky sauce is

really nice. Just before the lunch crowd arrive, Ian is on a mission to

keep things squeaky-clean, but not in the way you expect. I have been

using that for 36 years. Good for you. It does a really good job, Ian.

I have been cleaning windows for 36 years. And I got this way back 20

years ago. I've been faithful every week since. I like to get paid.

The afternoon is filled with children and toddlers wandering the

aisles for the makings of dinner and like Elizabeth's young charges, in

need of a sugary pick me up. Two of them disappeared. Two have

disapeered already. Where is Geraldine today? Maybe she went for

her tea. Minding the broad in Magherafelt... Somebody who is ill

and she needs the straws. Oh, very good. One of the sisters is in

hospitals and she's finding it difficult. Difficult to swallow?

Difficult to swallow. You do a great job. Thank you.

Monica is also planning an important visit. I'm going down to see my

beautiful, handsome son and his wife and children.

Very good. Grandchildren. That is all I live for is my children and

grandchildren. As the final customers stroll towards sunset,

it's time for the check out chums to go home.

If you'd like to nominate a shop where the staff are super friendly,

perhaps you queue at a particular till to chat to someone special,

Here is Grace. And Andy proposed to his wife in the Head land hotel in

new key. Monica Galetti and Giles Coren,

whose new series Amazing Hotels;

Life Beyond The Lobby Tomorrow we'll be joined

by actor Riz Ahmed.