Episode 1 Fake Britain


Episode 1

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Transcript


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Welcome to a world where nothing is quite as it seems.

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Welcome to Fake Britain.

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-Police!

-Police officers! Stay where you are!

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You're under arrest.

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In this series, I'll investigate the world of the criminals

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who make their money at your expense.

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I'll be showing you how not to get ripped off. Coming up,

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a wake-up call for those trading fakes online from the comfort of home.

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Police!

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-Move back.

-Move back now! Move back!

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On the back of a lorry, the fake vodka factory on the A64.

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This is crazy. It's eight bottles every ten seconds.

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And dud suds that would give you a rash.

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A private eye tracks them from China to Chester.

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I'm a consumer and that leaves the consumer with no chance whatsoever.

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Here at Fake Britain, we are always shocked at the fakes that threaten our safety in our very own home,

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but those very same criminals that make those fakes are also affecting jobs of people here in the UK.

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We are world leaders in fashion,

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but Cool Britannia is being undercut by Copycat China!

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30 years ago, designer label Karen Millen started off with £100 and a lot of hope.

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Today, they have over 100 stores worldwide,

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employing thousands of people - a British success story.

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The problem is, within days of putting a design on a catwalk, fakes are run up and put online.

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Dawn in Birmingham - too early for fashionistas,

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but 24 officers are preparing to raid an ordinary-looking home that keeps up with fashion

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by shipping in lots of parcels from Chinese sweat shops.

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We've traced a couple of people importing counterfeit goods

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from China in the designer brand of Karen Millen.

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It's a family operation. We've done some test purchases which have confirmed the dress as counterfeit.

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It's a very poor quality of what the real Karen Millen garment would be.

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Karen Millen employs a considerable amount of people and there's the risk and loss of their jobs.

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We all know what the current climate is like. It's a loss to Karen Millen of £250,000 in the last 90 days,

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so it is quite substantial.

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-Open the door!

-Someone's in, but they're not opening.

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If you don't open the door, the door is going to get forced.

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-Are they being forthcoming?

-Yeah, he's coming down by the look of it.

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They're given 20 seconds. Any longer and they could be destroying vital computer evidence.

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Time's up.

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Police!

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-Move back.

-Move the dogs back.

-Move back now. Move back!

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Dogs barking! Move back!

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Move back.

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This is a bad day to be a house-sitter.

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-They're in Spain?

-Yeah.

-How did they go to Spain...?

-They should be back today.

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After all this, a bewildered house-sitter says the suspects are in Spain,

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but that doesn't stop the search.

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OK, so we've got more dresses from Karen Millen.

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This looks pretty much like a bridal type outfit,

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all tagged up with the Karen Millen garments, so very desirable for wedding type events.

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These fakes are being sold at close to the price of the genuine article.

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They're selling these items between £60 and £90, so people are still having to pay a lot of money

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for what they think to be genuine garments when they're getting fakes.

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That's Karen Millen leather boots.

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We have found approximately 300 to 400 dresses that we know of.

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The officers are still looking through more up there.

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A few years ago, crooks had to brave markets and pubs to flog fakes. Not any more.

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The internet makes it easy to set up in a nice residential property trading from home.

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Nobody would know the difference.

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No-one knows what's going on inside a premises.

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They're running their own business from a laptop and the items are bought and just shipped.

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It's a busy little house. The postal records show business is booming.

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There's been hundreds and hundreds of people purchasing from them

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and these individuals have made a lot of money.

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We're aware that they're buying property in Spain, but we'll have ongoing inquiries with that.

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The courts may seize the money going on that place in the sun.

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Things just got worse for the house-sitter.

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He's now under arrest for a sneaky text to the couple in Spain.

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They've notified them in Spain

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and they then sent a message back to the UK to the young lad to remove items out of their house.

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Unfortunately, someone's already doing that.

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This is a package that's just arrived from China.

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And collecting the post.

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The bottom line with the internet is that nobody can see you.

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At the same time, nobody knows that we're watching the criminals.

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With all this evidence, these traders may end up somewhere rather different to their place in the sun.

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In rolling fields just outside Scarborough, police get a tip-off

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about a group of Eastern European men acting suspiciously.

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Surveillance confirms their concerns, but when officers return with a warrant,

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the lock-up is deserted and empty.

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What were they up to?

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Curiously, a massive truck is parked up nearby

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and investigators are not prepared for what's inside.

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Where do I start?

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This is crazy.

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The East Europeans have loaded their entire fake vodka factory into a getaway truck.

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We've clearly got a vodka manufacturing plant.

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We can see that from the bottles, from the Smirnoff and the Glen's Vodka as well.

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We have the vats which are full of vodka which is ready to be put into the bottles there.

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At least 12 vats full of the vodka. That's going to make a lot of vodka.

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Boxes ready to go.

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There's absolutely hundreds, if not thousands.

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So we've got all of them over there, all of these at the top, including these cases as well.

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These are all full of the boxes ready to be used

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to package the bottles up.

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We need to get the items examined, to have them sampled to see what is in the contents of each bottle.

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It could be dangerous. It could be a risk to the health of the community.

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We don't want that getting out into the community cos you never know what could happen.

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Every year in Eastern Europe where this gang come from, thousands fall ill or die from fake vodka.

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The question for Dave is how much has already been sold.

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It's not just one bottle every five minutes. It's eight bottles every ten seconds.

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We don't know where these items have been sold, if they've been doing this for several months.

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There may be a host of bottles in the shops, pubs and bars of the local area. That's a massive health issue.

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Worryingly, most vodka is drunk with mixers,

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covering up for the rough and unsanitary way this is made.

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It's clearly a professional business. There is lots and lots and lots of money being made out of this.

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Eventually, David's team trace the man renting the premises,

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but he and all the others escaped back to Eastern Europe.

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This appears to be the bottling area.

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No-one has yet called, asking for their vodka factory back.

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-This'll be it here.

-Yeah.

-Customs!

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Later, we'll visit the shops willing to sell this stuff.

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We don't know what's in it.

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A large box of washing powder like this can cost over £10,

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so it's no surprise that criminals tried to clean up

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by churning out thousands of fake boxes of this well-known brand.

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Their only problem was that undercover detectives were following them from China to Chester.

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Richard Brayford and his gang are totally unaware

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a private detective is taking this footage of them.

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They reckon they passed the brilliance test,

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shipping 25 tonnes of nasty washing powder all the way from China.

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They planned to put it into fake boxes of a top brand,

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but Persil's detectives were on to the dud suds.

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The investigation had been going on for some time.

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It's a unique set of circumstances to be sat at your desk,

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receiving a telephone call from the legal team at Unilever,

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advising us that they've got a team of investigators

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tracking washing powder from China to Winsford in Cheshire.

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A very, very bizarre situation.

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Having landed in Britain, the undercover detectives manage

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to keep track of the consignment as it heads off on the back of a lorry.

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All they could do was follow. For a raid, they would need Trading Standards.

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It was vital that they let it unfold. They had very good intelligence.

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They knew that the powder was coming into the country separately from the packaging.

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It was important to wait until it was married up with the packaging.

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Once that white powder goes into the packaging, there are offences. It's passed off as Persil washing powder.

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With boxes and powder now together in one warehouse,

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it was time for the raid.

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It was bizarre going through the door. It was a huge warehouse. In one corner, a mountain of sacks.

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A bit further along, an area where the boxes were being built.

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Further on again where the boxes were being filled

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and finally, in one corner, pallet loads all ready to go.

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You can see for yourself it's incredibly difficult.

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Here is the counterfeit packaging. Here is the real thing.

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Could you tell the difference between those two on the supermarket shelf? I'd certainly struggle.

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The other key item was the difference in the handles.

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There's a very small gap in the handle where the rivet's put in on the real thing.

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On the fake, it's much larger, but they are incredibly minor differences.

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I'm a consumer and I would say that leaves the consumer with no chance whatsoever.

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The powder was tested and that told us it was virtually useless as a washing agent.

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As is normal, the money gets spent on the eye-catching packaging.

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The powder was of a very low quality.

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Insufficient money was spent on the detergent and lower quality materials were used

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which could damage washing machines and be a skin irritant.

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The Persil plot had been foiled.

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In court, Richard Brayford was all washed up and jailed for two years.

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Three others also went to prison.

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Thanks to those whiter-than-white private eyes, not a single fake packet ever reached our shelves.

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It's the sort of evidence you dream of having.

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For a private investigator to turn up on your doorstep

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and show you video footage of the consignment arriving, it was first-class.

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This investigator deals with fakes that kill over 200,000 people a year.

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His job is to stop them entering Britain.

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In parts of Asia, up to half the pills for many life-threatening illnesses are now counterfeit.

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The consequences are deadly and don't think it couldn't happen to you.

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A secretly located basement in central London shows

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how the criminals are now breaking into the British market.

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Nimo Ahmed is head of intelligence

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at the organisation charged with stopping the deadly fakes bound for Britain.

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This is Casodex, a cancer medicine to treat prostate cancer, and we found 10,000 fake packs.

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We have found fake statins for people at high risk of heart attack.

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This is a very serious medicine that treats schizophrenia and we found 20,000 fake packs.

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We found 35,000 packs of this medicine which is to treat patients after heart surgery.

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Ten dangerous batches of fake medicine have now broken through

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into the NHS prescription system,

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but most in this packed storeroom have been seized from rogue online websites.

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In their naivety, they go on the internet and think,

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"That's the medication I take. I can save all the hassle.

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"I'll purchase it off the internet."

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The front page shows someone with a stethoscope to appear legitimate, as if a doctor's behind the dispensing.

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But that's not the case. As you've seen from the raids we've been on,

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they could be in the back of a car garage, in someone's kitchen,

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they could be mixed up with all sorts of other unhygienic conditions.

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Because we trust our medicine in Britain, the worry is fakes could kill someone

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and never be linked to the cause of death.

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We don't know of any cases in the UK where somebody has died or become seriously ill from fake medicine.

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That's not to say it hasn't happened, but it's very difficult to diagnose.

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A British death is the last thing this team want confirmed.

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It's dawn and a fake medicine website is about to get a rude awakening.

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So we're heading out to visit a number of addresses across the borough

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which we've got reason to believe are linked to a Pakistani organised gang

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who are supplying counterfeit medicines into the UK.

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We'll rejoin the team when they are ready for that early morning knock.

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Police, let us in!

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Hello! Customs.

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In Liverpool, customs officers are gobsmacked by the shops

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who think they can get away with selling fake booze and fags.

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There's a fair amount of stock in here. There's more in here as well.

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We've got a dozen bottles of Smirnoff here.

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There is more just about everywhere. They even sleep with it.

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There are tell-tale signs with regard to tax stamps.

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For example, this one, in particular, the duty tax stamp peels off

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which indicates it's a non-legitimate product,

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giving us the right to seize it.

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There's whisky or vodka.

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Officers are acting on a tip-off from rival stores being undercut by this place's fake fags and booze.

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Oh, here we go.

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-These are non-legitimate...

-Polish.

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They're not legitimate UK manufactured cigarettes.

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10,000, so we've got 20,000 cigarettes so far.

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There's more to this shop than its sign claims.

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I would estimate there's about 100 cases of vodka, 100 cases of whisky.

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It's completely disproportionate to the size of this little corner shop.

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It just isn't credible for the amount of business that he'll do.

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The gentleman's just said he's selling it for about £11.99 which is a counterfeit product.

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Shamelessly, this shop charges almost full price for fakes.

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That allows them to pocket an extra £8.50 on every single bottle

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because they've paid no duty.

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It's unregulated. We don't know what's in it.

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This will be seized and taken to a warehouse and it will be destroyed.

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Ordinary people are getting fed up with criminals trying to undercut legitimate trade

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and trying to fiddle the taxpayer.

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Back in West London, Nimo and his fake medicines team are about to raid a house

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trading dodgy, dangerous fakes to innocent online buyers.

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So we've got officers on six addresses across the borough

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and we're about to visit one of them

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where we believe the main suspect here in the UK,

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who is supplying the counterfeit medicines on behalf of the gang in Pakistan, is based.

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After months of surveillance, it's now down to a dawn knock.

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-I hear someone.

-Police! Let us in!

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Inside, they are not disappointed.

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The place is packed with fake drugs,

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a whole range traded from a scruffy bedsit,

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the contents of the drugs unknown.

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People that sell this sort of thing obviously have no conscience

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because these medicines are prescription-only medicines

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and they can cause side-effects, so you need a doctor to assess you properly.

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We've got here Valium which is a controlled drug.

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We've seen this before as well because there's a market for this.

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This branded diazepam can have serious side-effects even when used properly,

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but these fakes mixed with other drugs could be deadly.

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Even fake Viagra has risks.

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If you've got a dodgy heart and you take some of these medicines for impotence or erectile dysfunction,

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you're opening up your valves and putting a lot more pressure on your heart.

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There is one arrest, but the team are aiming higher.

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They want the people who placed this man in a grubby bedsit packed with fake drugs.

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It's very important to make sure that we impact the organised gang behind this.

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In this case, it is an international criminal gang.

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We'll make the necessary phone calls to law enforcement authorities in Pakistan we've been liaising with.

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They're on stand-by to execute the equivalent of warrants there and conduct raids in Pakistan.

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That should be going off in the next half an hour or so.

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As the suspect heads off to the local nick, he just misses the postman with a large delivery.

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Not to worry - the team will take it for him.

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Whatever could be inside?

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OK, so this parcel has just arrived while we're here at the premises,

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while our investigators are seizing and quantifying all the other products.

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They've spoken to the suspect. This has been delivered by Royal Mail.

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If you have a look, this is blisters of Viagra.

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These fakes cost pennies to make, but each one sells for £5.

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That's a better return than cocaine or heroin.

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The total haul in this one bedsit is worth over £150,000.

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London, like most other great global destinations is being hit by a world-wide con.

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Holiday accommodation we book and pay for on the internet turns out to be fake.

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I consider myself to be quite savvy with the net.

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I'm aware of these scams.

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I tell people about them.

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I spot them for some people and say, "Don't even try that."

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Ezeibe's mother was coming from Africa to visit her new grandchild.

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Like thousands of others, the family were conned by rogue websites renting fake accommodation.

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Whether for London or Lanzarote,

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crooks pinch estate agent photos and offer properties they don't own.

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On arrival, you discover it's somebody else's home.

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To be honest, I thought, "How could it have happened to me of all people?"

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You know, because I'm always on the internet.

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It is frightening, to be perfectly honest.

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There is no means of us predicting how this is going to develop.

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Almost helpless, Trading Standards watch these rogues as they change their web address every few weeks.

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The previous site's victims are left to arrive, luggage in tow,

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but the bank account they paid that £1,000 deposit into has also shut.

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They said they were sorry to inform me that they had several situations like this

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and people had turned up at the apartment with no official booking

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and that I should get in touch with the police.

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We can't even warn you of the company's name because it changes every few weeks.

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Authorities and victims are left to watch it reappear at a new web address.

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Oh, my gosh, that's exactly the same place! That's the same address.

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That is an exact replica, if not the very site that I was on. People should not be able to do this,

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to just shut down and start again and be seemingly unstoppable. Someone needs to stop these people.

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Similar sites are ripping people off every day

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and the law just can't keep up with them.

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We've recruited Which? magazine's Matt Bath.

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He thinks knowing our enemy will help us defeat the online con men.

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We've given him just 15 minutes to build a fake website.

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I can build my fake website for free.

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I don't need to spend money to con people out of theirs.

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The first step is to choose a web name that's really easy and people will believe.

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We're going to choose Trusted London Rentals.

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As far as this website is concerned, I'm a legitimate business about to offer a legitimate service

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and not in the business of ripping people off. Little do they know.

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I need some pictures of some property, so I need to go online to my local estate agents

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and steal the pictures of their property.

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This is effectively property hijacking.

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And the address they steal could be yours.

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Now then, let's have "we loved your property".

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"Fantastic service

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"and very reliable."

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It's like the Wild West out there sometimes. Let's go.

0:23:290:23:32

"London Rentals...

0:23:360:23:39

"Trusted, rated, reviewed...

0:23:410:23:46

"The Mews." That sounds fantastic.

0:23:480:23:51

I also haven't had to go through any checks.

0:23:550:23:58

It is almost the perfect crime. As a criminal, I can be anywhere in the world.

0:24:000:24:06

I can be up and running in 15 minutes and I can be gone again just as quickly.

0:24:060:24:12

Click "next" and bang, our website is up and running!

0:24:130:24:17

You've been warned. Here are our tips.

0:24:180:24:21

Our next story is about a crime-busting grandmother.

0:24:380:24:42

Chrissie Manz was happy silver-surfing round the net, comparing prices and buying gifts.

0:24:420:24:48

That is when she stumbled across and exposed Britain's biggest ever counterfeit racket -

0:24:480:24:53

fake golf equipment.

0:24:530:24:55

She is our very own Miss Marple.

0:24:550:24:58

Enjoying retirement, Alf and Chrissie Manz just love playing golf.

0:25:040:25:09

I can't get it out of the hole!

0:25:090:25:12

-Hold it straight.

-I'm trying to.

0:25:120:25:15

When they bought some brand-new clubs on eBay,

0:25:150:25:18

the happy silver surfers soon discovered they had been conned.

0:25:180:25:23

I got home and said to Chrissie, "You'll never guess what!" "What?"

0:25:230:25:27

"The clubs I bought are fakes!"

0:25:270:25:29

I never in a million years thought they would make fake golf clubs.

0:25:290:25:33

Yes, you get fake T-shirts and trainers and this sort of thing,

0:25:330:25:37

but high-end stuff like golf equipment where you pay over £100 a club,

0:25:370:25:42

I never in a million years thought they'd make copies of them.

0:25:420:25:46

The ad also said that there was a no-quibble guarantee,

0:25:460:25:50

so if we didn't like the clubs, we'd get our money back,

0:25:500:25:53

so that's what we tried to do.

0:25:530:25:56

We wrote to the seller, first by email, and got absolutely no response whatsoever,

0:25:560:26:01

so then I decided to go to the local Trading Standards Office.

0:26:010:26:05

The fakers had made a big mistake.

0:26:060:26:09

Ignoring Chrissie's request for a £100 refund led to an investigation

0:26:090:26:14

that would bring down a £3 million criminal network.

0:26:140:26:18

'We initially thought it was a one-off.'

0:26:190:26:23

We had no reason to suspect

0:26:230:26:25

it would eventually turn into a worldwide conspiracy and fraud.

0:26:250:26:30

Officers started watching the eBay account of seller Gary Bellchambers

0:26:300:26:35

and soon discovered he was running over 100 accounts.

0:26:350:26:39

Here we have the main bulk of our haul,

0:26:410:26:44

our golf clubs that we've seized.

0:26:440:26:46

We've got close to 2,500 clubs, all of the main brands.

0:26:460:26:51

Although they look like the real thing, the paint looks OK, the lettering looks fine,

0:26:510:26:56

the shaft detail looks very good and the grip looks like a genuine thing,

0:26:560:27:01

once people start hitting them, they'll realise they're not genuine.

0:27:010:27:06

Marketing was all-important with regard to this particular scam

0:27:060:27:10

because they were priced in such a way that they weren't so cheap that people would think they were fake,

0:27:100:27:16

but they were expensive enough that people would think they were genuine items, but at a bargain price.

0:27:160:27:22

Bellchambers had a factory in China churning out the latest clubs that he would ship around the world.

0:27:220:27:29

They were costing him under a fiver apiece.

0:27:290:27:32

It's the biggest ever fraud on eBay.

0:27:320:27:34

We do know that there were in excess of 90,000 listings,

0:27:340:27:39

so if you worked out on a base figure of £60,

0:27:390:27:42

which the Odyssey 2-Ball putters were,

0:27:420:27:45

that works out to £5.5 million worth of stock.

0:27:450:27:48

Fred and the team successfully prosecuted Gary Bellchambers and he was jailed for four years.

0:27:480:27:55

It's very satisfying to know that the guys who perpetrated this scam

0:27:550:28:00

are not out here enjoying this lovely sunshine that we're getting at the moment and are behind bars.

0:28:000:28:06

-So you can't blame your fake clubs any more for your appalling game.

-No, I'm afraid I can't.

0:28:070:28:14

I think someone might regret not refunding one plucky woman £100.

0:28:140:28:18

That's all from Fake Britain today. Bye for now.

0:28:250:28:28

Subtitles by Subtext for Red Bee Media Ltd 2011

0:28:500:28:54

E-mail [email protected]

0:28:540:28:57

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