Episode 11 Fake Britain


Episode 11

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Transcript


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Welcome to a world where nothing is quite as it seems.

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Welcome to Fake Britain.

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-Police!

-Police officers. Stay where you are!

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You're under arrest.

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In this series, I'll be investigating

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the world of the criminals who make

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their money at your expense -

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and I'm going to be showing YOU how NOT to get ripped off.

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Coming up...

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How fake euros can get innocent holidaymakers banged up abroad.

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I was in bits, to be honest. I was crying, you know what I mean?

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I was petrified. I was in a foreign jail. I didn't know nothing.

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And the heartbreak caused to animal lovers by the fake pet cremations.

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I asked if I could see him, but they said, "No, you cannot.

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"We won't let you see him, because of the state he's in."

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Apparently, he was covered in flies and maggots.

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If you're going on holiday to Europe,

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then the chances are, you'll be needing some of these - euros.

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We exchange our pounds for millions of these each year.

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Now, these ones are real.

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But if the euros you get are fake -

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and trust me, there are loads of them out there -

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then you could be in very big trouble.

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This is a police raid on a counterfeiting ring in Italy,

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where the officers burst into a criminal operation producing millions of fake euros.

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The production is sophisticated and they are using hi-tech equipment

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to recreate as many of the security features as possible.

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This could affect you, as millions of fakes are out there - and they could be in your pocket.

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Alan Williams and his family go skiing every year

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and look forward to their relaxing holiday away together.

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Last Christmas,

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we, as a family,

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decided to go to Kitzbuhel in Austria. I went to Thomas Cook

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in Cheltenham and booked a package holiday.

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When I went to pick up the tickets,

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I actually bought £2,000 worth of euros from Thomas Cook.

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I stuck them back in my bag and took them to Austria with me.

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But, having arrived in Kitzbuhel, and keen to get on the slopes as soon as possible,

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Alan bought the lift passes and things started to go wrong.

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When I went to buy the lift passes and she asked me for the 1,300 euros,

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I opened the plastic wallet which Thomas Cook had given me

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and took out the wodge of notes.

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The girl started feeding them through a small scanning machine,

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and it bleeped and rejected one of the notes. It was clear there was a problem with it.

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In the meantime, I gave her a replacement note.

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But attempting to pass a fake euro meant he was guilty of a crime.

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And then, suddenly, a man appeared next to us and introduced himself as the police.

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He said, "I'd like you to come to the police station."

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It was clear to me that, if I didn't go voluntarily, he would arrest me and take me.

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The police escorted them back to their hotel,

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where they searched their room and asked them to produce identification.

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He turned it pretty well upside down. He opened the Christmas presents and cards, looking for more money.

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And then in the police station, I explained where I got the money.

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I showed him the receipt from Thomas Cook. He examined all the other money and also the forged note.

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Alan was held in the police interview room for five hours

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and the seriousness of the situation began to dawn on him.

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I was guilty of being in possession of a counterfeit note.

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Merely being in possession is viewed as a serious crime on the Continent,

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and I'd have no option but to plead guilty to that if I was charged.

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But, of course, I've also attempted to buy a lift pass with a counterfeit note,

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which, again, is a serious crime.

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And, really, I felt the only thing to do was to try and assist him as much as possible

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and hope he'd decide it's not worth pursuing any further.

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Because if they decide to pursue the issue, then I'd have no choice but to plead guilty.

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But there have been several cases of Brits abroad held by police for having fake euros.

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With 17 nations using the euro,

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it's the second most used currency in the world,

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so it's an attractive target for the counterfeiters.

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Here in Frankfurt,

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at the headquarters of the European Central Bank,

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it's their job to coordinate all the information on all the forgeries found right across Europe.

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Every time a new counterfeit is identified,

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a sample is sent to us as soon as possible.

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What I have on screen at the moment is a comparison of a genuine 50,

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and the counterfeit.

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What is interesting, perhaps, is the way in which

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the counterfeiter has attacked the various security features.

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The most looked-at security feature,

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at least from a public perspective, is undoubtedly the hologram.

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The hologram shows two different pictures as it moves in the light,

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so it's difficult to forge.

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You can see that clearly on the left.

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But this is not the case with the fake on the right.

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One other thing we could draw attention to here is the watermark.

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You can see that, with the counterfeit,

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the watermark is, in fact, printed, whereas...

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if we look in the watermark area on the genuine,

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it's essentially invisible.

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The third main giveaway is how the note actually feels.

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These lines here - as you can see, they're raised and, consequently,

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when we run our nail across the finished entity, we feel -

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or we rather hear - a kind of washboard effect.

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I'm not going to feel that,

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or hear it, with this note because it's a counterfeit.

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This particular counterfeit note was made in the UK.

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The quality of the fake notes varies, but 75% of them are made on professional printers.

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He'll make something as good as he feels it necessary,

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in order to be accepted by the ultimate victim.

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The police accepted Alan's story, as he had the receipt from Thomas Cook

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to prove he had changed the money in good faith.

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Thomas Cook refunded the note, as a gesture of goodwill,

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but do not accept that the counterfeit came from them.

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I just felt I was an unfortunate victim of a note that had slipped through the system.

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But actually, I was being treated under the Austrian legal system

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as though I was a major currency swindler.

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Alan got off lightly.

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But later, we'll find out what happened to Carl Redden,

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who wasn't so lucky.

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I was actually locked up with life prisoners -

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rapists, drug dealers. You name it, they're in there.

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Every year, there are between 40,000 and 80,000 DNA tests done in the UK

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to determine the paternity of a child.

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Stuart Richards works for the Child Support Agency,

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who are there to ensure that the parent caring for the child

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gets financial support from the other parent.

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Stuart leads one of the CSA's investigation teams.

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Our role is primarily ensuring we make the correct calculation

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of maintenance to support the child,

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and then ensure the money flows to that child.

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It's a very important role, in terms of ensuring that parents have the opportunity and wherewithal

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to support their children through their growing life.

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But not everyone is happy to accept their responsibilities.

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We investigate any allegations where there are fraudulent attempts by people

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to avoid paying their maintenance.

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That type of fraud may be that they attempt to suppress their income levels,

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or they may undertake a DNA fraud,

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to try to show they're not the parent of a child they are.

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This type of fraud is not the norm, but it's more common than you might think.

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In the last two years, there have been seven convictions in the UK,

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with 32 cases ongoing.

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What people will do

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is they're provided the opportunity to take a DNA test,

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to prove unequivocally whether they are the father of the child or not.

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The fraud people will undertake, in regard to that,

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they'll get somebody else to go and take the test.

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So they will try and get another person - different DNA -

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and they believe that'll be the end of the matter.

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But it's not that simple to defraud the system.

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This young mother, whose identity we have to protect,

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fell pregnant by her boyfriend, who wasn't so pleased by the news.

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I told him I was pregnant and his response to me was,

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"Well, we can carry on seeing each other. Just get rid of...

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"the baby."

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Whereas my response was, I wasn't going to get rid of the baby.

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-SHE CLEARS HER THROAT

-So then I was just told that he was...not going to be around.

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There was absolutely no contact at all.

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Once he decided to go his way, that was it.

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She had a baby girl and sent the father a photo of his daughter,

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in case he ever wanted to get in touch.

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But I still got no reply, no answer to anything,

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so I just left it, then.

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But five months down the line, it all sort of unravelled,

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cos I got an e-mail from his wife.

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Shocked that he was married, things started to make sense.

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And it was his wife who told her to contact the Child Support Agency.

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They demanded that he contribute financially

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to the upbringing of his child,

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but he denied that he was the father.

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Some people do contest they are the father

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and, rightly, there is a process in place to enable them to challenge it.

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When that happens, we facilitate them to provide a DNA sample,

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which will prove whether they're the father or not.

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A DNA sample was taken from the mother, daughter and man in question,

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and sent off to be tested.

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I was expecting it to come back that obviously,

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I'm her mother and he's her father.

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There was no doubt in my mind of who the father was

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so, to me, it was like a straightforward test.

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DNA is the body's genetic blueprint.

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Testing DNA can conclusively prove whether a man is the true father of a child.

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Everybody's DNA is unique.

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We can get a DNA sample by taking a simple mouth swab

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from the inside of somebody's mouth. Having extracted that DNA

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from the mother, the child and the alleged father,

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we can go through and carry out a number of different tests that identifies markers in the DNA.

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These genetic markers, because they're inherited

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half from the mother, half from the father,

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if you look at the DNA pattern of the child,

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you can see every single marker in there.

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If it isn't from the mother, it must come from the man we're testing,

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if he is the father of the child.

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This allows us to provide a conclusive analysis of paternity.

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I received the DNA results through the post and when I opened them,

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it said that he wasn't the father.

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I phoned the CSA, like, pretty much straightaway.

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And I kind of... I explained to them that, you know,

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I'd received the results and that I wasn't happy,

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because I know that he was the father, but it's saying that he's not.

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She was told that DNA testing provides definitive proof

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as to the identity of the father.

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But she was sure who the father was, so something wasn't adding up.

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We use doctors to take samples so that at the appointment,

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the doctor can confirm that the person from whom the sample's being taken is the right person.

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We use photographic evidence

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and we also collect signatures from people at the appointment.

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We can be absolutely certain everything is accurate and correct.

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So, if you can't escape from your DNA and who you are,

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how is this fraud even possible?

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All I got in response was that them tests are 99.999% certain.

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I said, "Well, I'm not disputing your testing system,

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"I'm disputing who took the test."

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I knew he would have pulled some sort of stunt.

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Whoever's gone is not my daughter's father.

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She was absolutely categoric and emphatic that this man was the father

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of the child involved here,

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and clearly wanted to progress it.

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When we heard her information, we sent an investigator to meet her,

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and we showed her a photograph of the person who had taken the DNA test.

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The mother in this instance was absolutely categoric -

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that was not the man she had named as the father.

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I explained, I've never seen him before in my life.

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Didn't have a clue who he was. So I know he's not my daughter's father.

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And they... Obviously, then, they turned round and said,

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well...they would be opening a fraud...

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My case would have to be transferred to the fraud side of things.

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The person named on that application was not the person in the photo

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and, by inference, clearly not the person who took the DNA test

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that came back negative.

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This is a very serious fraud, both emotionally and financially.

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It could result in a parent knowingly cheating their own child

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out of tens of thousands of pounds over the course of their childhood.

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The impact on those people - it's not just about the money.

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It's the emotional impact on the mother and child

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when they go to these lengths -

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particularly a fraudulent length - to show they're not the father.

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For the mother and child in this case,

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where they fraudulently attempted to show they are

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not the father of a child, is an utterly despicable act.

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We undertook an arrest of the man named as the father. He was questioned at that point.

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What had actually happened was,

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he'd asked somebody to go to the doctor in his place to take the test,

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ensuring that the DNA result would come back negative.

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Subsequently, he has been to court and been found guilty of offences under the Fraud Act.

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He now has a criminal record and,

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obviously, the maintenance he was due to pay,

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we've secured that now.

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But there was an arrears of maintenance that he had accrued.

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He has gained nothing in doing this.

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I just pity him, for him to sink so low

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to be able to pull stunts like that.

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Relieved that he's had to take responsibility at last,

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she's never regretted her decision.

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I can thank him for the best thing I've ever had,

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and that's my little girl.

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She's the best thing that ever happened to me.

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I wouldn't be without her.

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When a pet that has been loved and a constant companion

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finally passes on it can hit some owners really hard.

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They want the best for it, even after it's died.

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As our investigation reveals, some pet owners have been fooled.

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That dignified final farewell that they paid for and cherished turned out to be anything but.

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It's the fake pet cremation scam.

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When Bournville, Linda's older dog, died,

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they paid for an individual cremation for him.

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We expressed the wish to the vet

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that we wanted him solely cremated,

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by himself,

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and we wanted his ashes back,

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to go with our other pet, who had died the previous year.

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So we understand his body was collected the following day from the vet's by the crematorium.

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We got the phone call the following week from the vet

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to say they'd received Bournville's ashes back.

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Me and my son went to collect his ashes.

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Just when they thought they'd laid him to rest, the RSPCA called.

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A man out walking one morning had come across the bodies

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of four dogs dumped in a field, one of whom was Bournville.

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First initial reaction was disbelief.

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No, this couldn't happen.

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This is not right.

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Bournville died in my arms and we've got his ashes here.

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We've got him here. And she described his markings and he was microchipped.

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She said, "He's registered to you."

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We went to identify the body and it was Bournville.

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Obviously, because he'd been lying in the field

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for perhaps a good week and a half,

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two weeks,

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he obviously wasn't a pretty sight.

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He was a marvellous dog.

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His character, his personality.

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You couldn't get one better. You couldn't get one better.

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That's what hurts, because he was a member of our family.

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A member of our four dogs.

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These were our children, as well.

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To know that he was just dumped, as though he was rubbish,

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is very heartbreaking.

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But she wasn't alone.

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Found dumped in the field along with Bournville was the body of Sam,

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a black Labrador, whose owner Angie

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had had him put to sleep at the vet's.

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I assumed he was going to go to a crematorium

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and that he was going to be cremated

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and that his ashes would be scattered.

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But she too had the news that the cremation she'd paid for had failed

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to happen and Sam's body was just dumped in a field.

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We just couldn't believe that we were being told this.

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We just didn't understand how anyone could do anything like that.

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I asked if I could see him,

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but they said, "No.

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"You cannot. We won't let you, because of the state he's in."

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Apparently, he was covered in flies and maggots.

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He was in a terrible state.

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Both Sam and Bournville had been sent by the vet

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to Peak Pet Cremations, to be cremated.

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In reality, Emma Bent, who ran the company, had no cremation licence

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and her incinerator had not worked for several years.

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This resulted in around 3,000 pet owners

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being conned by her fake cremations.

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And it was big business.

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The kiln in question was apparently found in total disrepair.

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It was all rusted up and hadn't been used for a long time.

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They've either been burned on bonfires

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or dumped at various locations.

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There's other evidence to say that she'd been disposing

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of clinical waste on bonfires.

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Now this clinical waste included syringes

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that had still got

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medication in the syringes

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that were used to euthanise animals with.

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Now, had a child got hold of that,

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it doesn't bear thinking about.

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Since then, Sam and Bournville have been cremated

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under the high standards of the Association of Private Pet Cemeteries & Crematoria.

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These are Bournville's genuine ashes

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that we witnessed at Bournville's cremation.

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We're just so pleased we know

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we've got this as the real Bournville's ashes.

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Emma Bent had been receiving these pets from the vet

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and getting paid to cremate them,

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but was instead just dumping their bodies in the local area.

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She was charged with separate counts of fraud

0:18:510:18:54

by the Crown Prosecution Service,

0:18:540:18:56

the Environment Agency and Trading Standards, and was sentenced

0:18:560:19:00

to eight months in jail for fraud and having no licence.

0:19:000:19:03

We found it so hard that a business lady, a business woman,

0:19:030:19:10

can be so hard-hearted.

0:19:100:19:13

Everything was, to our way of thinking, very callous.

0:19:130:19:16

Whilst this is an extreme case,

0:19:180:19:20

it does highlight the discrepancies in the cremation services on offer.

0:19:200:19:24

Pet owners routinely aren't being given the cremation they believe they're paying for.

0:19:240:19:29

For a lot of people the perception is individual cremation equals their pet

0:19:300:19:34

being looked after akin to a human service.

0:19:340:19:37

Simply that's not the case in the majority of situations using

0:19:370:19:41

bigger companies that come round once a week.

0:19:410:19:44

There are a whole range of services on offer when your pet passes away,

0:19:440:19:48

with many claiming to cremate your pet individually.

0:19:480:19:51

But they differ widely in their meaning of "individual".

0:19:510:19:55

I'm part of an association that adheres to a strict code of practice

0:19:550:19:59

that defines what individual means.

0:19:590:20:01

I hope our definition is in keeping with what the general public

0:20:010:20:05

believes individual to mean,

0:20:050:20:06

which is one pet cremated,

0:20:060:20:08

whether they be a hamster or Great Dane, on their own

0:20:080:20:11

in an enclosed chamber, until the cremation is fully completed.

0:20:110:20:15

All their ashes are then removed and given back to the owner.

0:20:150:20:19

Some companies will do numbered tray cremations, where 10-15, possibly

0:20:190:20:23

more, pets are placed on trays then put into a chamber at the same time.

0:20:230:20:29

The other practice that does go on is effectively a communal creation.

0:20:290:20:33

And, literally, that is a scoop of ashes taken from that communal

0:20:330:20:37

cremation, which is put into a casket and given back to that owner.

0:20:370:20:41

Again, unfortunately, that is under the guise of individual cremation.

0:20:410:20:45

So it's important to know exactly which

0:20:450:20:48

cremation service your vet uses, to make an informed choice

0:20:480:20:52

about how to say goodbye to your pet.

0:20:520:20:54

Until something like this happens,

0:20:540:20:56

you don't ask the questions, because you don't feel you have to.

0:20:560:21:01

People need to go out there and find out for themselves what's what.

0:21:010:21:08

When the euro came into circulation in 2002, it was hailed as the most

0:21:130:21:18

counterfeit-proof currency ever to roll off the presses.

0:21:180:21:21

But they were wrong.

0:21:210:21:23

Carl Redden works at the fruit and veg wholesale markets in Birmingham.

0:21:240:21:28

He wanted to propose to his girlfriend on a romantic holiday

0:21:280:21:31

in Cyprus, but it didn't go to plan.

0:21:310:21:34

I proposed to her on the

0:21:340:21:36

Monday afternoon, just down by the poolside.

0:21:360:21:39

A few drinks flowing, everything was nice and I proposed to her that day.

0:21:390:21:43

They popped out to the local shops

0:21:430:21:45

and all romance came to an abrupt end.

0:21:450:21:48

We walked into the shop, got our bits and bobs, went to the counter,

0:21:480:21:54

paid with a 50-euro bank note.

0:21:540:21:56

The lady behind the till scanned it, passed it back, said it was fake.

0:21:560:22:02

I said, "Are you sure, love?

0:22:020:22:05

"Check it again. I don't know."

0:22:050:22:07

She's gone, "Yeah, it's fake. I'm going to have to phone the police."

0:22:070:22:11

I said, "OK, fair enough. I'll wait here.

0:22:110:22:14

I waited for maybe 15-20 minutes, police came,

0:22:140:22:17

asked me about the bank note.

0:22:170:22:19

"Yes, it's mine." Asked me where I got it from.

0:22:190:22:22

Which I got it from England, Birmingham, obviously, where I live.

0:22:220:22:26

My nan got them for me.

0:22:260:22:27

So then they arrested both of us,

0:22:270:22:30

took...put us into separate cars,

0:22:300:22:32

er...straight to the police station.

0:22:320:22:34

I didn't see the Suzanne then for...until we went to court,

0:22:340:22:38

three days after.

0:22:380:22:40

In court, the judge asked them if they had anything

0:22:400:22:43

to say in their defence.

0:22:430:22:44

So I said, "Look, you know, we haven't...

0:22:440:22:46

"we don't know about this euro note.

0:22:460:22:49

"Er...we've come here for a holiday, you know, we proposed yesterday.

0:22:490:22:53

"We're all-inclusive, so we didn't even need this money, you know.

0:22:530:22:57

"Please, can you help us?"

0:22:570:22:59

And the judge just said, "Well, we'll give you bail

0:22:590:23:02

"but we want 5,000 euros each, per person.

0:23:020:23:05

"And you're to stay in the country." Obviously, me and Suzanne

0:23:050:23:08

haven't got 5,000 euros each in our pockets to pay bail.

0:23:080:23:12

So she said, "Well, you'll go to prison until it's paid."

0:23:120:23:15

They had no idea how they'd got hold of fake euros

0:23:150:23:19

and only hours after getting engaged they'd swapped their honeymoon suite for jail cells.

0:23:190:23:25

People just haven't got 5,000 euros lying around,

0:23:250:23:28

do you know what I mean?

0:23:280:23:29

I don't think nobody has, do you know what you mean?

0:23:290:23:32

Not in my kind of lifestyle, anyway.

0:23:320:23:34

I haven't got no-one just to phone and get money straight there.

0:23:340:23:37

In the end, it took their families two whole weeks

0:23:370:23:40

to raise enough money to bail them out of prison.

0:23:400:23:43

And then Carl finally discovered how he'd got the fake euros.

0:23:430:23:48

He asked his nan to change his money for him

0:23:480:23:50

when she went to the Post Office, before he went on holiday.

0:23:500:23:53

But he didn't know that she'd been the victim of a con.

0:23:530:23:57

There was a man outside the Post Office, all suited and booted, selling euros.

0:23:570:24:02

He said to my nan, "Oh, all right, love?

0:24:020:24:04

"Commission's a bit high on the dollars, on the euros,

0:24:040:24:07

"blah, blah, blah." And Nan's like, "Ooh, yeah, love."

0:24:070:24:10

He said, "Well, I'll sell you some euros and I'll do a better

0:24:100:24:13

"commission than what the Post Office are doing." So...

0:24:130:24:16

yeah, well, Nan's just gone, "Yeah, great deal for me son,

0:24:160:24:19

"well, me grandson." And that was it.

0:24:190:24:22

Hearing this information, Carl was desperate to find proof of his innocence.

0:24:220:24:27

I was like, "Aw, Nan, you've got to try and do something.

0:24:270:24:30

"Do you have your receipt? Did you have anything?

0:24:300:24:32

"Is there a camera outside the Post Office that could trace,

0:24:320:24:35

"just trace something back to where you've got them from?"

0:24:350:24:38

And she went, "No, there was a man outside, well dressed, looked smart."

0:24:380:24:42

But she did go to the police here, West Midlands Police, Kings Heath,

0:24:420:24:47

put a statement in and the police said, "There's a lot of this happening."

0:24:470:24:51

With no evidence to prove his innocence,

0:24:510:24:53

Carl's ordeal was far from over.

0:24:530:24:55

He was ordered to stay in the country until the next court date,

0:24:550:24:58

which was adjourned for a further six months.

0:24:580:25:01

So in order to get them back home more quickly,

0:25:010:25:04

their lawyer suggested that he changed his plea.

0:25:040:25:07

We can get Carl to plead guilty, Suzanne gets off and Carl gets a fine

0:25:070:25:13

or a suspended sentence, or both together, worst-case scenario.

0:25:130:25:17

And all this can be over with and you can go back home, and that'll be it.

0:25:170:25:21

Little did he know that a fine was nowhere near the worst-case scenario,

0:25:210:25:25

as he learnt when his sentence was passed in court.

0:25:250:25:29

I was in the dock and the judge has called me,

0:25:290:25:32

he's saying in Greek so I didn't really understand.

0:25:320:25:35

The last word I heard was ten months.

0:25:350:25:38

So I'm... I've looked at my lawyer, because he's sat just there,

0:25:380:25:42

just to the right of me.

0:25:420:25:43

And he's putting his head down and I'm, you know,

0:25:430:25:46

I'm...I'm... I nearly fell over, you know,

0:25:460:25:50

I'll be totally honest with you. It was such a shock.

0:25:500:25:53

When he phoned up to say that he'd been sentenced ten months,

0:25:530:25:56

I thought he was having a laugh.

0:25:560:25:58

I thought he was on the plane home coming back.

0:25:580:26:00

But then he said, "No, I'm serious, I got ten months."

0:26:000:26:03

I just couldn't believe it.

0:26:030:26:05

The police have come and got me, I'm in handcuffs,

0:26:050:26:07

I'm in custody, that's it.

0:26:070:26:09

Carl was sentenced to ten months in Nicosia Prison in Cyprus,

0:26:090:26:13

all for possessing a fake 50-euro note, worth just £42.

0:26:130:26:19

Inside there...was horrendous, it was horrible.

0:26:190:26:22

It was dirty, it was smelly, there's...

0:26:220:26:25

You know, you're in a foreign place, no-one speaks English.

0:26:250:26:30

I was moved to, er... it was called the Lifers' Block.

0:26:300:26:33

And I was actually locked up with life prisoners.

0:26:330:26:37

Rapists, drug dealers, you name it, they're in there.

0:26:370:26:42

I was in bits. I was crying, you know what I mean, I was petrified.

0:26:420:26:46

I was in a foreign jail, I didn't know nothing.

0:26:460:26:48

People used to laugh about my case, they used to laugh at me

0:26:480:26:52

because of... You know, it was a 50-euro banknote,

0:26:520:26:55

you know, I got a ten-month sentence

0:26:550:26:58

and I was locked up with life prisoners.

0:26:580:27:01

After serving eight months of his sentence,

0:27:010:27:03

Carl was finally released to return home in handcuffs.

0:27:030:27:07

So you're walking through the airport,

0:27:070:27:09

you feel like a right criminal. People stare at you and, you know,

0:27:090:27:13

you feel victimised, you know what I mean?

0:27:130:27:17

You get people staring at you as if you're a big-time criminal.

0:27:170:27:20

You wouldn't think it would happen to you,

0:27:200:27:22

to get arrested for something you haven't done

0:27:220:27:25

and actually do prison for it.

0:27:250:27:27

Seeing that, I can honestly say I'm quite scared.

0:27:320:27:35

The first and most important thing to do is to get a local lawyer.

0:27:350:27:40

The fact is that the laws on these things vary for every country within Europe.

0:27:400:27:44

So you need a local lawyer who can advise you on how to answer

0:27:440:27:48

police questions and what to do. So that's the first and most important thing.

0:27:480:27:52

The second is, make contact with people -

0:27:520:27:54

the British Foreign Office, friends and family at home.

0:27:540:27:57

And the third thing, often we see cases where people are told

0:27:570:28:01

to sign things in a language they don't understand,

0:28:010:28:03

or they're asked questions when the police interviewer doesn't really speak English.

0:28:030:28:08

So, ask for an interpreter or a translation of documents.

0:28:080:28:11

Don't sign things in a language you don't understand.

0:28:110:28:14

That's all from Fake Britain today. Bye for now.

0:28:200:28:23

Subtitles by Red Bee Media Ltd

0:28:450:28:48

E-mail [email protected]

0:28:480:28:51

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