Episode 3 Fake Britain


Episode 3

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Transcript


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Welcome to a world where nothing is quite as it seems.

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Welcome to Fake Britain.

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Police!

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In this series, I'm investigating the world of the criminals

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who make their money at your expense.

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I'll be showing you how not to get ripped off.

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Coming up, the dream job offer that turned out to be fake.

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Everything you've worked for has gone.

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My car's gone, my home's gone.

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You know, my job's gone.

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Tracking down the people selling fake medicines which are flooding Britain.

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Your average internet purchaser could be playing Russian roulette with their health.

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And the fake gap year con

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that confronts parents with their worst fears.

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It hit me incredibly emotionally. I cried like I'd never cried before.

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Every parent would dread hearing the news that their son or daughter

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had been involved in an accident or was in trouble,

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especially if that news came while the youngster was travelling abroad.

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But I've discovered some con artists are preying on parents who are out of touch with their children.

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It's called a fake emergency.

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Gavin and Vina Hogg live in the Brecon Beacons,

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a world away from the gap year their son was having in South America.

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Having finished their A levels, Josh and his cousin planned an adventure in South America

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before heading off to Bristol University.

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Him and his cousin wanted to travel throughout Bolivia, Peru,

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and Ecuador and Colombia.

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Colombia was the last leg of the holiday

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and his parents were a little nervous.

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I was a little concerned that he hadn't gone with an organised group.

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We'd heard that Colombia could be a bit dodgy.

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Josh had just one epic bus journey left

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before he could catch his flight home.

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He was in Bogota and then the next day he got on the bus to Quito, a 30-hour bus journey.

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Gavin and Vina knew their son was going to be unreachable for the next 30 hours.

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So it was a surprise when they got an email from him.

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There was an email from Josh Hogg. His emails always came in as Josh Hogg.

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I opened it up and the words were, "Hey, Mum,

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"I'm emailing you from a Colombian military prison.

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"The police have taken me off the bus.

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"They planted cocaine on me."

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It was the news that every parent dreads

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and they imagined the worst.

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I just felt completely sick. It gets you right in the stomach.

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Your first reaction as a parent is you've got to help.

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Whether that's money, or jumping on an aeroplane,

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and flying out to that country.

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We had to look at all our options.

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The next 24 hours were hell for Gavin and Vina

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as they tried to explore ways to get their son home, as he asked for money.

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I must have had four or five emails from him,

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saying "They're not going to release me to an ATM machine,

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"you've got to get me out of here."

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Gavin and Vina were at their wits' end.

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They couldn't speak to Josh and didn't know where to start looking for him.

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I kept saying, "Josh, find out where are you. Where exactly are you?"

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And he would respond, "I'm in the middle of nowhere."

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Every time they found a solution,

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the fear they could read in their son's emails changed their minds.

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We said we'd contact the embassy

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and he very quickly responded, "Don't contact the embassy.

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"If the officials start coming in, they'll have to officially arrest me."

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And that would complicate his situation.

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And we thought, "Yes, you can see that. Best to pay the money and get out."

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But time was running out as they were about to lose contact with Josh.

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They'd be completely in the dark and cut off from their son.

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And also, Josh had been saying,

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"I don't know how much more they'll let me use the computer.

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"It's a bit random."

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And then Josh introduced, "I've met this Canadian guy here."

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When Josh stopped emailing us and the Canadian guy introduced himself.

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"I've just been released." Then all the correspondence was with this Canadian guy."

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He told us that he was a UN worker who'd been arrested.

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He'd been delayed in his research in the jungle due to the heavy rains.

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We knew there'd been heavy rains in Colombia, so that tied in.

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That he knew the country very well and that basically Josh was quite safe

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but they wanted money for his release.

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Relieved to have some connection to Josh,

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they didn't doubt for a second that Chris was someone they could trust.

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He called. We actually spoke to him.

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He told us a bit, that his wife was pregnant back in Canada,

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and she was asleep in bed because she'd spent the last 48 hours

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stressing about his capture.

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Then he introduced the concept of Moneygram and Western Union,

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which we'd never really come across before.

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They needed 750,000 pesos for his release,

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which equated to 273 English pounds.

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We'd been tearing our hair out as the first four times we tried to transfer money, it wouldn't do it.

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It was only when we used a debit card that it accepted it.

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So we had all the money ready to go

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but we couldn't actually make the transaction until the offices opened at seven in the morning.

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So we then had to ask this guy Chris, "Are you prepared to wait another six hours

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"before we can actually verify the transaction and it will be released."

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So it was a bit... It was pretty nail-biting.

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Their only link to their son locked away in a foreign prison

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was the Canadian, Chris.

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He was their only hope.

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In our mind's eye, he was sitting in this dusty cafe

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in the middle of a terrorist war zone

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with a military prison over there.

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And he was waiting for his taxi to arrive and then he was gone.

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But all was not as it seemed.

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Find out what did happen to Josh later in the programme.

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Astonishingly, all of these medicines are fake.

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From life-saving cancer and fertility drugs to heart tablets.

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As I've been discovering, fake medicines is one of the most dangerous and lucrative

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criminal industries in the world.

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Buying medicines online is certainly not what the doctor ordered.

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We're on a dawn raid with Wiltshire police

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who've had intelligence that a local resident is importing and dealing in fake medicines.

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We're en-route to execute a warrant under the Misuse of Drugs Act.

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This is information that a chap has been importing controlled drugs Class C.

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The house has been under surveillance by undercover agents

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and the suspect doesn't know he's being watched.

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They know that he's on his own in the house

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but they don't know exactly what drugs they'll find.

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-MAN:

-Oh, don't do the door!

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The suspect is arrested on suspicion of importing and supplying

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medicines which are illegal without a prescription.

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Once he's dressed, we'll remove him from the property and continue looking for evidence.

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He's taken downstairs so they can search his bedroom.

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The man is suspected of importing and selling fake prescription drugs from his home.

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The raid is a tiny part of a £50 billion industry making fake medicines.

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The problem is so bad that big pharmaceutical companies are fighting back.

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Today's raid is a direct result of their own investigations.

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One of the simplest ways of fighting counterfeit, clearly,

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is for us to use agents

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to go onto the internet and purchase from websites various products

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which we then analyse to see if they are indeed the genuine article.

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Working with the postal services,

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they intercepted parcels coming into the UK from China and India.

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Large amounts of fake drugs ordered by individuals

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sets alarm bells ringing.

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The number of packages that must be arriving from overseas,

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it's evident that some of them will be getting through, placing people's lives at risk.

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They found an alarming number of parcels addressed to the house in Wiltshire.

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The believe they have evidence he bought 65,000 pills in just five days.

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So the post to the house was watched.

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The next-door-neighbour was also tricked into signing for parcels

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but had no idea what was in them.

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These are unopened.

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Yeah, that's the stuff from India.

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When you purchase medicine online, it could have been manufactured in a garage somewhere.

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We've found appalling hygiene conditions

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with rat faeces and other rubbish lying around on the floor.

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Clearly some of this has made its way into the products that have been manufactured.

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Your average internet purchaser potentially could be playing Russian roulette with their health.

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Later on, we find out exactly what drugs were found under the mattress.

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And how a job offer that was meant to improve a life turned it upside-down.

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There's nothing I can do except try and drag myself out of the gutter

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and hopefully get another job.

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And we're on the cutting edge of the fight against fakes.

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Maybe cut your leg off or worse.

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Millions of homes in the UK, with the exception of mine,

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have got a set of these - hair straighteners.

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Because they're so popular, that's made them a target with counterfeiters.

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Now, do bear in mind with these that you have to plug them into the mains socket.

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And if you've bought a fake, just like one of these - and all of them are fakes -

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you could be in big trouble.

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17-year-old Rebecca from Leicestershire wanted some hair straighteners for her birthday.

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She chose a pair of Good Hair Days, or ghd's, which her boyfriend bought for her online.

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They looked really good and I was really pleased when I opened them on my birthday.

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But when she used them for the first time,

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she had anything but a good hair day.

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When I noticed they weren't running smoothly through my hair,

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at first I thought it might have been part of my hair extensions stuck to it or something.

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But then I realised it was a big chunk of my hair

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just stuck to the plate of the straighteners.

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I was scared, so I unplugged them and ran down to Mum.

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She had the straighteners in her hand, and they were black

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and all her hair was on it.

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I was like, "Oh, my God!"

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Every time I ran my fingers through it, bits kept coming out.

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The smell came all the way down the stairs. It was really horrible.

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I immediately rang ghd and that's when they told me to give them the serial number.

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I gave them the serial number and they said they were fakes.

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I said, "No way!" And they said, "I'm afraid they are."

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They'd bought a pair of fake ghd's from what she thought was their genuine website.

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But even that turned out to be fake.

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The website had all the proper pictures on

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and the look was exactly the same as the official website.

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And it also had on it

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"This is a genuine website connected to ghd

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"and beware of imitations."

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So we didn't think anything of it.

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When buying off the internet,

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check it's a genuine website by looking at the address bar.

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If it is genuine, it should be official like "ghd hair.com".

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But if it's a made-up address like ghd555 that Becka bought her straighteners from,

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then it's time to worry.

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Real ghd's cost about £100.

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But the fakes aren't cheap either.

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They're just expensive enough to make you think you're getting a good deal online.

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It wasn't half price. It was only 20 to £30 off the original price.

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So we didn't think anything of it that it could be fake.

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3.7 million counterfeit products are seized every year

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at Britain's borders like Felixstowe, the UK's largest container port.

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UK Border Agency officer Anne sees a steady flow of these fake straighteners

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coming through Felixstowe docks.

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Within the box we're looking at a nice case to keep your hair styler in

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once it's out of the original packaging.

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A "How to" DVD.

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Instructions on what to do.

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And then in here we've got the styler itself.

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A plug on it for the UK market.

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But these are potentially so dangerous.

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With no safety standards,

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these dodgy pairs can heat up to 285 degrees Celsius.

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Genuine ghd's don't go beyond 200

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because after that, human hair can melt.

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You're not just talking someone burning their hair.

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The entire thing could catch fire.

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The best that would happen would be that they didn't work at all.

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But the fraudsters are getting clever. Because Customs are so good at seizing fakes,

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they've started to import the parts separately and put them together here in the UK.

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This loophole means it's not a fake until it's been rebranded.

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What would have sold for a fiver can now go for £100.

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Working with a UK border agency,

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Nottingham Trading Standards launched their biggest seizure operation ever.

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The operation was huge.

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There was a huge amount of product and a lot of money had changed hands.

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So in my experience, it's the biggest operation

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I've been involved in in 25 years of trading standards.

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In this ordinary suburban house in Nottinghamshire,

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Stuart Peach and his gang were making millions in a major criminal operation,

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importing and assembling piles of fake goods.

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During the raid,

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they seized 5,000 pairs of hair straighteners, all of them fake

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and potentially deadly.

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The key thing here is all of the effort has gone into making them look like the real thing.

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No effort has been put into making sure they're safe.

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In this criminal operation alone,

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ghd would have lost half a million pounds

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with 5,000 people falling for the dangerous fakes.

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Fake electrical items are dangerous.

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You lose your money, maybe your hair, and even your life.

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Josh Hogg is on his gap year in Colombia.

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Having got on a 30-hour bus journey,

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his parents then received the worst news they could imagine.

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Their son had been taken to a military jail.

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They think their only hope of getting him out is the friendly Canadian Chris,

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who says that he can help.

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I got up at half past five, back down to the email. "Chris, are you still there? Can't sleep."

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He replied back, "Yes, I'm still here. It's OK. The driver's asleep. And it won't be long now."

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When you send your money via Western Union,

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they give you a ten pin digit number.

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We sent that to Chris

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who said, "I will give it a go.

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"I will try it now.

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"Next time you speak to me I will probably have Josh with me."

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Just half an hour before the money transfer went through,

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their 24-hour ordeal was almost over.

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And then the phone rang.

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At 6.15 that morning,

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the phone goes and Gavin picks up the phone.

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And it's Josh.

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All I can hear Gavin saying is, "Is that you, Josh? Is that you?"

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He didn't know who it was. "It's Josh." "Who?" I said,"Josh!"

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"I'm in Quito. What's been going on?"

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Then he gave me to his cousin. "Yeah, we're both here. What's going on?

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"Don't give any money!"

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Unbeknown to them, Josh's parents had been the victim of a scam.

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Chris, who they'd trusted, was actually a fraudster.

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He'd known the boys would be out of contact for 30 hours

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and had hacked into Josh's email and Facebook accounts

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and pretended to be him to his parents.

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Josh had never been in jail but had been on the bus the whole time.

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Amazingly, when they got into Quito at two in the morning,

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after a 30-hour bus journey, there was an internet cafe open.

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We read them all and realised this guy's quite clever.

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He knows everything we've done. So I was really angry,

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livid with this guy.

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What he'd done to my parents was unspeakable.

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My first instinct was, "If it's not Josh in prison, who's the poor kid in prison?"

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Then I thought, "God, what are we going to do with Chris?

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"This poor guy who's been sitting in a dusty roadside cafe

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"waiting to release Josh.

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"How am I going to deal with him?

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"Maybe I should still send the money."

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I was so far into the story and the film and then it went bang and suddenly stopped.

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Yep, it didn't occur to us it was a whole hoax.

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It hit me incredibly emotionally.

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I cried like I never cried before, really.

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It all just crashed in around me.

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I just thought, "Yeah, it's a scam. A complete scam."

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It is evil. It's messing with people's heads.

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People's security.

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We got completely sucked in. It was totally believable.

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Yeah, he went right in there and took us right in.

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Tom, you're the founder of gapyear.com.

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That was a pretty horrific story. Just how common is it?

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It's very rare. It's important to say that for any parents

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whose children are about to go travelling,

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"I don't think they should." But it is something that could be on the rise.

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The parents are often the target.

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The parent is the person at home with money in the account.

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People think, "I could get to the parents through the kids."

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There has to be a way for the parents to know it's a genuine email. What's the answer?

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We've seen a lot of code words. It's not new,

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the use of a code word to say are you genuine, Dom? Are you the person I know?

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So make up a fictitious member of the family. "How's Uncle Trevor?" Fit it in so it's a buzzword.

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"There is no Uncle Trevor", so there's something going wrong.

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From a parent's point of view, be aware that your child might be a target.

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And what you do if the worst happens.

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It's vital parents get involved in their children's trip.

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Especially for the younger gappers.

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"What do we do in an emergency?"

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Quite often it's a thing parents don't want to talk about.

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It's their worst nightmare that the child has problems thousands of miles from home.

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We advise everyone to have a list of embassies and addresses of where they're going

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-and give a copy to their parents.

-A lot of people use internet cafes

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and could offload software there.

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-How do you get round that?

-Obviously, when you're travelling, the system's not yours.

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And they can access your details. It's vital with digital travel

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that you secure everything.

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Don't give people access to your passwords, lock your Smartphone down.

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Access to your travel plans, your itinerary.

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If people know where you're going and know your home address -

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often it's written on our luggage, "This is where we live",

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they've got half the information they need to be able to scam you.

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It's doing the obvious things that we take for granted. If you don't do it at home, don't do it overseas.

0:21:370:21:44

Still to come, the very harsh reality of accepting a fake job.

0:21:490:21:54

It's pulled everything from under you.

0:21:540:21:57

It's hard to put on a brave face.

0:21:570:22:00

And the green-fingered in danger of losing their fingers

0:22:000:22:04

with fake chainsaws.

0:22:040:22:06

Wherever it touches, face, shoulder or neck,

0:22:060:22:10

he's going to suffer a severe injury or possibly even death.

0:22:100:22:13

We're back in the house in Wiltshire that's been raided by the police.

0:22:200:22:24

Following a tip-off, they're looking for fake prescription drugs

0:22:240:22:28

that have been imported from India and China.

0:22:280:22:31

We're looking for any paperwork that relates to any transactions.

0:22:310:22:35

Any drugs, pills, anything.

0:22:350:22:37

Having found the packaging stashed in the wardrobe,

0:22:370:22:40

they soon find the drugs.

0:22:400:22:42

Is there any evidence of any counterfeit medication at the moment?

0:22:420:22:47

-Neurazepam tablets, that one.

-OK.

0:22:470:22:49

But we've got a lot more of what looks like those under the bed.

0:22:500:22:54

Everywhere the police look, there's evidence of drug use.

0:22:540:22:58

Even in the cat's basket!

0:22:580:23:01

There's evidence of drug use with discarded needles and bottles of methadone everywhere.

0:23:020:23:07

They're finding thousands of fake tablets. All the drugs are illegal if not on prescription.

0:23:090:23:15

We've got hundreds of packets of - I don't really know what it is.

0:23:150:23:19

What do you reckon? Some form of Viagra, I'm guessing.

0:23:190:23:23

But there's much more than fake Viagra - thousands of packets of prescription sleeping drugs,

0:23:230:23:30

Zolpidem and Diazepam, as well as Lorazepam, which treats anxiety and insomnia

0:23:300:23:36

and is unlicensed in the UK.

0:23:360:23:38

Expert Phil Cottrell has led hundreds of investigations

0:23:380:23:42

like the one that led to the raid in Wiltshire.

0:23:420:23:45

They monitor what can be bought online and what is imported into the country.

0:23:450:23:49

He's examining a batch of fake sleeping pills which his team bought online.

0:23:490:23:54

This pack arrived a couple of days ago.

0:23:540:23:57

It contains several blister strips of the product.

0:23:570:24:00

This appears to be, on the face of it, Stilnox.

0:24:020:24:06

The printing on the rear

0:24:060:24:09

actually looks very good.

0:24:090:24:11

However,

0:24:110:24:13

I know the manufacturing date and the batch number portrayed on the strip are not genuine.

0:24:130:24:20

The only way to really tell for sure is by getting them tested in a lab.

0:24:200:24:25

All the drugs seized in the Wiltshire raid

0:24:250:24:28

will also be tested to confirm if they are counterfeit.

0:24:280:24:31

First, Phil takes some suspect prescription heart tablets that he bought on the internet

0:24:310:24:36

to the anti-counterfeiting lab in France.

0:24:360:24:39

If my suspicions are confirmed and they prove to be counterfeit,

0:24:390:24:43

the implications for any patient or anybody taking these products could be dire.

0:24:430:24:48

The scale of the problem is so big

0:24:500:24:53

they've had to set up a high-tech lab especially to fight the counterfeiters.

0:24:530:24:57

The World Health Organisation estimates that ten per cent of all the medicines in the world are fake.

0:24:570:25:04

This lab alone examines 75,000 suspect packages a year.

0:25:050:25:10

They're testing a drug called Plavix.

0:25:100:25:13

The real drug is taken by patients who've had a stroke,

0:25:130:25:16

have heart conditions or have high blood pressure.

0:25:160:25:19

Patients rely on this medicine to keep their blood thin

0:25:190:25:23

and prevent another stroke.

0:25:230:25:25

If this medicine were fake, things could go very wrong.

0:25:250:25:29

We've checked the batch number

0:25:290:25:31

and see that the product batch number does not exist.

0:25:310:25:34

The other difference we have observed on the pack

0:25:340:25:38

is that there's no safety labels.

0:25:380:25:42

They've proved the packaging is fake.

0:25:420:25:45

But are the tablets dangerous?

0:25:450:25:47

They crush and dissolve the tablets and analyse the chemical content

0:25:470:25:51

with an infra-red spectroscope. Now they can see exactly what's gone into them

0:25:510:25:56

and what patients are unknowingly putting into their mouths.

0:25:560:26:00

The graph in red is the result obtained with the suspected product.

0:26:000:26:04

It's very low

0:26:040:26:06

compared to the blue one.

0:26:060:26:10

This product is definitely a counterfeit medicine.

0:26:100:26:14

So in this batch there is hardly any active ingredient in the pills.

0:26:140:26:19

If you took these fake tablets with a heart condition,

0:26:190:26:22

it could be fatal. But the dealers don't think about the patient.

0:26:220:26:26

At the end of the day, they're in business to make money

0:26:260:26:29

and they don't want to kill off their patients.

0:26:290:26:32

However, they have no compassion for the people taking these fake medicines.

0:26:320:26:36

Coming up, the fake electronics made in China which are heading for the UK.

0:26:410:26:46

They're dangerous and potentially deadly.

0:26:460:26:49

There are up to 30,000 electrical fires a year in the UK alone

0:26:490:26:54

that can cause harm and even death.

0:26:540:26:56

This is something you don't want to mess around with.

0:27:050:27:08

Using a chainsaw is potentially a very dangerous thing.

0:27:080:27:12

But one criminal gang ordered thousands of deadly fakes from China

0:27:120:27:16

and then sold them right here in the UK.

0:27:160:27:18

But what's really scary is the fact that many of these

0:27:180:27:21

are still out there in people's garden sheds and they don't even know it.

0:27:210:27:26

A few years ago, a horror movie was the closest most of us came to chainsaws.

0:27:300:27:35

But with the DIY and gardening boom, sales have surged.

0:27:370:27:41

Eager to cash in,

0:27:410:27:43

factories in China have been churning out fakes of top name brands

0:27:430:27:47

with deadly flaws.

0:27:470:27:49

As PC Angus Wilson discovered on patrol in rural Dorset.

0:27:500:27:53

In this job, you go out and you never know who you're going to stop or what you'll see.

0:27:540:27:59

The officer pulled over an Italian driver with a faulty rear light.

0:27:590:28:03

Then he opened the boot.

0:28:030:28:05

He couldn't account for where the chainsaws had come from.

0:28:050:28:08

He basically said he was just travelling round selling them.

0:28:080:28:13

I believed because he couldn't account for them they may be stolen chainsaws.

0:28:130:28:17

In fact, they were part of an £11 million flood of fake top-brand tools

0:28:170:28:23

unleashed across Europe.

0:28:230:28:24

A Mafia-style gang from Naples had shipped them in from China.

0:28:240:28:28

We don't know what this product is going to do if we start it up. These could be lethal.

0:28:280:28:34

With so many sold,

0:28:340:28:36

Dorset Trading Standards feared novice gardeners had potentially taken deadly tools into their homes.

0:28:360:28:44

They took them to professionals using genuine Stihl tools.

0:28:440:28:47

I wouldn't want to use it!

0:28:500:28:52

No. It's plastic.

0:28:520:28:54

It looks like it could break off or even possibly jam,

0:28:540:28:59

which, if it did jam, the chain's not going to stop spinning if the brake's off.

0:28:590:29:04

You could cut your leg off or worse.

0:29:040:29:06

Altogether, police raids have seized 800 tonnes of the gang's goods across Europe.

0:29:060:29:13

Strict European safety checks are built in to the real thing.

0:29:130:29:17

Crucially, something called a chain break

0:29:170:29:20

stops the razor-sharp blade rotating if it kicks back towards your face.

0:29:200:29:26

Manufacturers Stihl discovered fakes with their name on had no chain break.

0:29:260:29:32

If the bar and chain comes back towards the operator at full speed,

0:29:320:29:36

wherever it touches, face, shoulder or neck,

0:29:360:29:40

he's going to suffer a severe injury or possibly even death.

0:29:400:29:44

Next came tests on the handle above the rotating blade.

0:29:440:29:47

This looks a very cheap plastic.

0:29:470:29:50

The real one on the left, the fake on the right.

0:29:500:29:53

In the pendulum test,

0:29:560:29:58

this broke off.

0:29:580:30:00

If that were to happen whilst somebody was using it,

0:30:000:30:03

their hand could drop down onto the chain with severe consequences.

0:30:030:30:09

In 32 years of using chainsaws,

0:30:130:30:16

I've never come across such a shoddy chainsaw.

0:30:160:30:19

And not only is it shoddy,

0:30:190:30:22

but it's dangerous.

0:30:220:30:23

Many of the people supplying these fakes have now been arrested.

0:30:230:30:27

But beware. From Dusseldorf to Dorset, lots of these fakes have never been traced.

0:30:270:30:34

High unemployment in the UK is bad news for the job market

0:30:450:30:49

but good news for the crooks.

0:30:490:30:51

They've reached a brand-new low -

0:30:510:30:54

fake job offers.

0:30:540:30:56

As Iain and his pregnant wife, Claire, found out.

0:30:560:30:59

I heard I was going to be a dad and I thought it was fantastic.

0:30:590:31:03

You want the best for your family.

0:31:030:31:05

When you find out you're pregnant, you plan to buy a new pushchair,

0:31:050:31:10

buy a new cot, new things for baby, decorate the baby's room.

0:31:100:31:15

Look forward to having a new child in your life, basically.

0:31:150:31:21

With a baby on the way, money was going to be tight,

0:31:210:31:24

so Iain looked for a new job.

0:31:240:31:26

I decided to look for employment

0:31:260:31:29

that paid more money than what I was on to give our daughter a better start in life.

0:31:290:31:34

I went searching on the internet

0:31:340:31:36

and found through Directgov a job that stood out from the rest.

0:31:360:31:41

He said, "I've seen this job. It's a brilliant job.

0:31:410:31:45

"Something I want to do, something I can do.

0:31:450:31:47

"Do you want me to apply for it?" I said, "Go for it."

0:31:470:31:51

What Iain had found was a job with a £30,000 salary

0:31:510:31:54

offering the chance to be a chauffeur to the stars.

0:31:540:31:58

The interview went fantastic.

0:31:580:32:00

As I was leaving he says, "Have you seen the vehicle you'll be driving if successful?" I said, "No."

0:32:000:32:07

He says, "The car's outside. Have a look on the way out."

0:32:070:32:10

It was a £70,000 BMW.

0:32:100:32:13

He did tell me during the interview

0:32:130:32:16

there was a £100 retainer, in case you lost the fuel card or car keys.

0:32:160:32:21

Iain paid the £100 and waited for some news.

0:32:210:32:25

The postman came and it was an acceptance letter and a contract.

0:32:250:32:30

I felt on Cloud Nine.

0:32:320:32:34

We just wanted to tell everybody, tell the world that he'd got this fantastic job.

0:32:340:32:42

I thought, "I've landed on my feet." It was supposed to be a nine till five sort of job.

0:32:420:32:47

I thought, "No weekend work. It'll be fantastic for the family."

0:32:470:32:52

I was really looking forward to it from my previous job which was heavy graft.

0:32:520:32:57

I handed my notice in at my employer. I thought I'd have a couple of weeks off before starting.

0:32:570:33:04

I was expecting to get a letter just before I started saying where I needed to be,

0:33:040:33:08

what I needed to be doing, whether I'd be doing some training.

0:33:080:33:12

The week before I was due to start, I tried ringing them,

0:33:120:33:16

went on the internet, got some contact numbers, and rang and rang. No response.

0:33:160:33:21

After a couple of hours, it really sunk in

0:33:210:33:24

that there was no job.

0:33:240:33:26

Mark Shortland was the man behind this scam.

0:33:260:33:30

He was a serial con man

0:33:300:33:32

and had interviewed over 80 people across the whole of the UK,

0:33:320:33:35

offering chauffeuring jobs to all of them

0:33:350:33:38

and collecting their £100 retainers.

0:33:380:33:41

But it wasn't just £100 that Iain lost.

0:33:410:33:44

It was devastating. You have the rug ripped from under your feet.

0:33:440:33:48

You've given up your employment to start your new job

0:33:480:33:53

to find out it's just a scam.

0:33:530:33:55

You know, it's horrific.

0:33:550:33:58

Iain rung his old company where he used to work, the next day

0:33:580:34:01

and asked them if he could have his old job back.

0:34:010:34:05

They said they'd get back in touch in a couple of days,

0:34:050:34:08

which they did and said there was no position for him now.

0:34:080:34:12

I've no longer got any income whatsoever.

0:34:120:34:15

But they weren't the only ones who were sucked in by serious fraudster Mark Shortland.

0:34:150:34:20

DC Juliet Faram had been investigating him.

0:34:200:34:23

Of course, we've then become aware of this matter

0:34:230:34:27

and as a result arrested Mark.

0:34:270:34:29

He was convicted and given a three-year sentence.

0:34:290:34:32

His scores of victims have been left to pick up the pieces.

0:34:320:34:35

They had gathered on fraud alert websites,

0:34:350:34:39

allowing DC Faram to see the scale of devastation left in Mark Shortland's wake.

0:34:390:34:44

There's so much on there from quite a few people who've been affected by it.

0:34:440:34:49

I mean, this is today. This chap - I didn't mention him, actually -

0:34:490:34:53

"Due to the stress of this scam happening, I've lost the sight in my eye, my right eye."

0:34:530:34:58

And that was June. I did speak to him, actually,

0:34:580:35:03

and he said it was through the stress of all that happened, he lost his sight.

0:35:030:35:08

Like all the other victims, Iain and Claire have to rebuild their lives.

0:35:100:35:15

With no salary and bills still to pay,

0:35:150:35:18

they've had to sell their car which was on hire purchase,

0:35:180:35:21

leaving them with another debt.

0:35:210:35:23

Due to being on finance and losing my job, I couldn't keep up the payments any more.

0:35:230:35:29

So I had to contact the finance company and ask them to come and collect it.

0:35:290:35:34

It was gut-wrenching, you know.

0:35:340:35:37

Behind on their rent,

0:35:370:35:39

Iain and Claire have had no choice but to pack up and leave their home.

0:35:390:35:44

Tomorrow we're leaving the property.

0:35:440:35:47

Everything's been packed up and it's the final nail in the coffin.

0:35:470:35:53

Everything you've worked for has just gone.

0:35:540:35:57

-TEARFULLY:

-It's hard to put on a brave face

0:35:570:36:00

and carry a baby...

0:36:000:36:02

Sorry.

0:36:020:36:04

These things have happened and there's nothing I can do about it

0:36:080:36:12

apart from drag myself back out of the gutter and try and get another job.

0:36:120:36:17

And my wife's due to give birth, you know?

0:36:170:36:21

From a man's perspective,

0:36:210:36:24

um...

0:36:240:36:25

..what can I provide?

0:36:270:36:29

Mike, you're the chairman of Safer Jobs.

0:36:370:36:40

Just how big an issue is it?

0:36:400:36:41

The problem is on the rise now.

0:36:410:36:43

We don't get to hear about every case

0:36:430:36:45

because people are embarrassed about being duped out of money

0:36:450:36:49

and being a victim of fraud.

0:36:490:36:50

But the problem is on the rise because more people use the internet to look for a job

0:36:500:36:55

and more people need to get into work in the economic climate.

0:36:550:36:58

Are we saying every job on these sites is a fake, or are there genuine ones there?

0:36:580:37:03

Absolutely not. There are many genuine jobs.

0:37:030:37:06

There are about half a million jobs advertised online at the moment.

0:37:060:37:09

Of course, the absolute bulk majority of those are completely genuine.

0:37:090:37:14

But you need to look to some of the indicators to make sure

0:37:140:37:17

that you don't fall into any of the traps.

0:37:170:37:19

What can people who find themselves in this position do to protect themselves?

0:37:190:37:24

Make sure that the company you're dealing with look like they're reputable.

0:37:240:37:28

Look at the contact information, look at the quality of the advertising you're applying to.

0:37:280:37:35

You don't want to be parting with any moment up front at all.

0:37:350:37:39

And be very cautious of any personal information such as national insurance number, passport number.

0:37:390:37:45

In the last series, we told the tragic story

0:37:500:37:54

of how a youngster died after using a deadly fake charger bought for his Game Boy.

0:37:540:37:58

Sadly, loads of dangerous electrical items are still flooding into Britain.

0:37:580:38:03

Experts say it's only a matter of time before the next tragedy.

0:38:030:38:07

Fake electrical products come in all shapes and sizes.

0:38:070:38:12

We've seen fake hair straighteners and deadly fake chainsaws.

0:38:120:38:16

I wouldn't use it.

0:38:160:38:18

Cut your leg off or worse.

0:38:180:38:20

They're all posing a threat to people in the UK and all imported from China.

0:38:200:38:25

This is unseen footage from inside a factory in China which manufactures fake electrical goods

0:38:250:38:32

destined for Britain.

0:38:320:38:33

They're part of the 30-million-pounds'-worth of fake electricals

0:38:330:38:37

which enter the UK every year.

0:38:370:38:39

And each and every one of them is potentially deadly.

0:38:390:38:42

Kevin Harris is a counterfeit investigator for the electrical industry.

0:38:420:38:47

He's working undercover in China

0:38:470:38:50

to try to stop the fakes from leaving the country in the first place

0:38:500:38:54

so they can never reach Britain.

0:38:540:38:55

I fear that the UK will become open house

0:38:550:39:00

for fake goods,

0:39:000:39:01

for cheap goods. We all want a cheap deal, of course,

0:39:010:39:05

but not at the expense of safety.

0:39:050:39:07

The figures that we have for deaths and electrical fires,

0:39:070:39:10

I can see them soaring.

0:39:100:39:12

At this factory in China,

0:39:120:39:14

they're making thousands of plug sockets every day.

0:39:140:39:17

So we go along to the trader or the factory, we pose as a potential buyer

0:39:170:39:22

of these counterfeit products.

0:39:220:39:25

They don't comply with British safety standards.

0:39:250:39:28

But that doesn't stop them.

0:39:280:39:30

They will put on any brand, any mark, any certification mark.

0:39:300:39:34

They have no respect, no regard, and no thought about your safety.

0:39:340:39:40

In this warehouse, they find lots of counterfeit British brands.

0:39:400:39:44

There's also stacks of fake packaging that the counterfeits were going to be shipped in.

0:39:440:39:49

This is Volex over here. It's all Volex.

0:39:490:39:52

Yes, and there. Over there.

0:39:540:39:56

It's easy to see the scale of the problem, and Kevin and his group have their hands full.

0:39:570:40:02

It's a culture issue. It's an enforcement issue.

0:40:020:40:05

Hundreds of thousands of products are seized by our group every month.

0:40:050:40:10

In the ten years that I've been doing this work, 14 million products have been seized and destroyed.

0:40:100:40:16

They're all counterfeit and all highly dangerous.

0:40:160:40:20

It's reported there are approximately 50 deaths per year caused by electrical incidents.

0:40:200:40:25

There are up to 30,000 electrical fires a year in the UK alone.

0:40:250:40:29

They can cause harm and even death.

0:40:290:40:32

Finding the fake goods isn't enough for Kevin.

0:40:320:40:35

At present, when we go to China, we have to operate a "cradle to grave" operation.

0:40:350:40:41

We have to see the products being destroyed. It's the end product of our work.

0:40:410:40:46

But the work goes on. These products are dangerous.

0:40:460:40:49

Back in Wiltshire, the police have raided an ordinary suburban house

0:40:540:40:59

and are looking for fake medicines.

0:40:590:41:01

The suspect is arrested on suspicion of importing, supplying and selling prescription drugs without a licence

0:41:010:41:08

and fraud by selling fake Viagra.

0:41:080:41:11

To check that nothing has been missed by the team,

0:41:110:41:14

they bring in Griff, their star player.

0:41:140:41:17

The police had to safely remove the needles so the dog could have a rummage.

0:41:170:41:22

He sniffs around for any drugs they might have missed in all this mess.

0:41:220:41:27

He showed some interest in there, but it might be that drugs were stored there at one point.

0:41:280:41:33

The team have done their job well. There's nothing left for Griff to find

0:41:330:41:37

except some left-over pizza.

0:41:370:41:40

But the drugs they have found are worth around £15,000.

0:41:410:41:45

This is a considerable find.

0:41:450:41:47

It backs up the intelligence that's been gathered over several months regarding the subject.

0:41:470:41:54

It's really in this front bedroom was a considerable amount of what we were looking for.

0:41:540:41:59

They continue their search to see if they've missed any crucial evidence.

0:42:010:42:05

We've got the exhibits, but we're still looking.

0:42:050:42:08

They've bagged and tagged the evidence

0:42:080:42:10

and will work with the pharmaceutical companies

0:42:100:42:13

to clamp down on fake drugs being imported into the UK.

0:42:130:42:17

Although they've seized almost 5,000 tablets,

0:42:180:42:22

it's a tiny drop in the illegal £50 million industry.

0:42:220:42:25

It's such a big problem that the World Health Organisation

0:42:270:42:31

believes that over half of all the medicine you can buy online is fake.

0:42:310:42:35

It could be going on anywhere in back rooms, garages and suburban homes just like this one.

0:42:360:42:42

All across the UK, dealers are importing these dangerous drugs

0:42:420:42:47

and putting our lives at risk.

0:42:470:42:49

That's all from Fake Britain today.

0:42:550:42:57

Bye for now!

0:42:570:42:58

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