Episode 13 Fake Britain


Episode 13

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Welcome to a world where nothing is quite as it seems.

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Welcome to Fake Britain.

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Police! SHOUTING

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Get down! Get down! Put your hands behind your back, now!

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Here at the Fake Britain house, things might look familiar,

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but don't be taken in. Because this is a house that's filled with fakes.

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In this series I'll be revealing the counterfeits, copies and cons

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that are flooding the market, fooling the public,

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making money for the criminals and maybe even putting you in danger.

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We'll be investigating those fraudsters

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who are cashing in by selling us something that isn't real.

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And we'll be showing you how to avoid falling for a fake.

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Today on Fake Britain:

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The fake batteries that could give you more power

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than you bargained for...

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The thought of that occurring on an aircraft

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with maybe 400 passengers is horrific.

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..the fake cosmetics keeping Trading Standards on their toes

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I've been doing this job for 30 years,

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and I've never seen this amount of fake cosmetics.

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..and courier fraud. On the front line with the real police officers

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cracking down on the fake ones.

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Hundreds of thousands of pounds of valuables are being handed over

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to these fake police officers and fake couriers.

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We live our lives surrounded by technology that we take with us

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wherever we go. Phones, laptops and cameras, just for starters.

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And they all need portable power.

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These are lithium batteries,

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and increasingly they're the type you'll find in all these devices.

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They're packed full of power, usually rechargeable,

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and they're not cheap.

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But at as you might expect, at the Fake Britain house,

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none of these batteries is the real thing.

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And as we're about to show you, the consequences of having a fake

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lithium battery inside your device could be very serious indeed.

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The chances are, you're probably carrying one or more lithium

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batteries with you wherever you go, and you'll have more at home.

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Every year over three billion lithium batteries are transported

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worldwide, and they're big business for an electronics giants

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like Canon and Samsung.

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The fakers know that. They're cashing in on our insatiable desire

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for more portable power.

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It's early morning in the north of England.

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The scam busters' north-west team, led by officer Wally Din,

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are on the trail of a suspect thought to be selling vast

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quantities of fake lithium batteries.

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We are hoping to find evidence of the sale of counterfeit

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Canon camera batteries.

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And when it comes to these batteries,

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Wally's not just worried about trademark infringement.

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The problem with the fake batteries is that they could potentially

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overheat and go on fire, so they could cause damage to property,

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to somebody's expensive camera, or, in fact, they could cause injury.

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The counterfeit and potentially dangerous batteries

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need to be taken out of circulation.

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The officers arrive at the suspect's address

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and quickly get inside.

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Hi, we've got a warrant to search the address.

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The search begins, and it doesn't take long

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for the officers to find what they're looking for.

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We've got here what appear to be several boxes

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of goods that we're looking for, counterfeit batteries.

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Your phone is being seized as part of this operation. Mm-hm.

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As will your laptop be.

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The suspect is arrested and led away.

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He'll be taken to the police station for further questioning.

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As well as searching his house, officers take a look

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in the suspect's car, and a first glance proves interesting.

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Wally's pleased with what they've discovered.

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We've found six large boxes of what appear to be fake batteries

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of the type we're searching for.

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There's also crucial evidence that could link the suspects

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to the crime.

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Computers, documents, laptops,

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mobiles used by the offenders.

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With the evidence secured, it's time for Wally to take a closer look.

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He's noticed something strange about the seemingly innocent

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generic boxes claiming to contain battery chargers.

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The packages are unbranded.

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They say "Digital Camera Chargers",

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which we think is an attempt to evade examination, say, by customs.

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It contains fake batteries.

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They've appeared to put one case inside another

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in an attempt to disguise what's, in fact, inside them.

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It's the fakers' version of pass the parcel.

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Fake branded batteries hidden inside generic packaging.

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And there are thousands of pounds' worth of them.

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Just to give you an idea of the scale, leafing through, you can see

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that there's loads and loads of individual fake batteries

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within each of these double packs.

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The retail price of these batteries is about ?60 each,

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there's two in each.

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There are thousands of batteries here,

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so substantial monetary value to it all.

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The batteries are convincing counterfeits,

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even down to the fake hologram.

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But in a situation like this,

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how can anyone tell the fake from the real thing?

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Fortunately, Wally's got some help from a gadget

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that Cannon calls the handy viewer.

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If you look at the hologram under the handy viewer, you can see

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that it shows gold on both sides,

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indicating that it's a fake one.

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On a genuine one, it shows black on one side

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and then gold on the other one.

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And that indicates that that is a genuine item.

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But Canon isn't the only major electronics company

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to have their lithium batteries targeted, and Trading Standards

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are concerned the fakers are also cutting corners on safety.

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We have here what appears to be a fake Olympus lithium battery,

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so the same safety considerations apply, really.

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So we've got some Sony CyberShot batteries.

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They are fake. They may not be safe.

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Shockingly, it's not just potentially unsafe batteries

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in this haul.

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This is something else we've found. There are Olympus battery chargers.

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Similar ones to these have been independently tested

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and found to be dangerous.

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So they're really not worth buying.

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It's a good day's work for the team.

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Today they've protected unwitting British consumers

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from buying over 2,000 fake lithium batteries from online shops.

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Despite the crackdown,

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fake lithium batteries of all kinds are slipping through the net.

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They're being sold on the web and they're duping customers.

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Roy Wilson from Cheshire has been a keen amateur photographer

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for several years.

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He takes his passion seriously,

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and he's invested in all the latest camera equipment.

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When he realised that he needed a spare battery for his kit,

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he turned to the internet to find a good deal.

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It was ?50,

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which is ?15 to ?20 cheaper

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than if I went to the high street.

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But this is not unusual.

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You normally find, if you go online, you do get it cheaper.

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If it had been ?10 for a Canon battery, well, I'd be a fool.

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I would know you can't get a genuine battery for ?10.

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But ?50, to me, was a reasonable and a fair price.

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The battery was reassuringly expensive,

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so Roy went ahead and ordered it.

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When the delivery came, something wasn't quite right.

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We showed Roy a fake Canon lithium camera battery,

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given to us by Trading Standards,

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that was identical to the one he bought,

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even down to the packaging.

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Now, the first thing is, I don't need a pair of scissors

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because it's just really cheap packaging.

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The hologram, when you look at it, this is cheap.

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It's not even proper hologram.

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Everything feels cheap and nasty.

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So, take the battery out.

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And it just feels wrong.

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Roy had heard stories about people unwittingly buying fake batteries

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from online stores.

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He immediately contacted the website where he'd bought the battery.

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Not long after, he received a phone call.

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Trading Standards tell me, "Could we come and get a statement from you?"

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And now I'm thinking, although I can't officially know, I think

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that's giving me the red light that, yes, it was a counterfeit battery.

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I was annoyed, I was furious. I felt ripped off.

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Because I'd spent ?50.

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As I said, if I'd have spent ?5, ?10, that's my own stupid fault.

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I paid good money.

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But it wasn't just being ripped off that worried Roy.

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He'd done some research into fake lithium batteries,

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and had discovered they can wreak havoc with your kit.

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Not only are they ripping you off with money,

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they can melt your equipment. They can cause serious damage.

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Later, we find out how dangerous fake lithium batteries can be.

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Someone could unknowingly buy a fake product, bring it

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into their home and be using it, and this sort of reaction could happen.

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Dior, Mac - two of the top brands of cosmetics out there.

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So you might expect these gift sets to be expensive.

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Take a look at the price tag, ?600.

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But if you paid anything like that for these,

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you'd waste your money, cos they're all fake.

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The criminals are now upping their game

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by moving into this high-end gift set market.

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But they're not only a cosmetic con.

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These fakes could also be dangerous.

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Here on Fake Britain, we have seen how private investigators

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have been cracking down on fake cosmetics.

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And how innocent online shopper Laura Barry was injured

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by the fake foundation she unwittingly put on her skin.

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It was really sore, my eyes were watering, my skin went all blotchy

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and red and it was going all over my cheeks, down my jaw line here.

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But the problem of fake cosmetics hasn't gone away.

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Today Mark Rolfe from Kent Trading Standards

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is making his way to a secret lock-up somewhere in the UK.

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We just had a phone call from our colleagues in the UK Border Force

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who tell us they've detained a shipment of what they believe to be

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counterfeit cosmetics, so make-up and lipstick and that kind of stuff.

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From what they tell us, this sounds like a fairly significant shipment.

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There's a good reason why Mark wants to examine the fake merchandise.

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Counterfeit cosmetics are one of those things

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that in all the fake stuff that we deal with,

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causes us the greatest concern.

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The reason is, you're putting it on your skin

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and we have no idea what's in any of these products.

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But this is no lock-up. This is a warehouse.

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Mark can't quite believe the sheer scale of what's in front of him.

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I've been doing this job just over 30 years and I've never seen

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this amount of fake cosmetics in the same place at the same time.

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This is a really significant haul.

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There's a huge amount.

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Each one of these is going to contain

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probably 100 or 150 items in each of these boxes.

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So there's a massive amount of stock here.

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After doing a bit of quick maths,

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Mark's come up with some staggering figures for the fake cosmetics,

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thought to be crammed into these boxes.

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Just a quick tot up of what we've got here would suggest

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a value of between ?10 million and ?12 million.

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I am actually generally wanting to get my way into some of these

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to see what's here. You never lose the thrill.

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It's time for Mark to take a closer look at exactly what's inside.

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That's a Christian Dior.

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The first thing is, this outer wrapper is really poor quality.

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These are premium brands

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so anything to do with this brand would be a good quality.

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The wrapper would be good quality, the bag would be good quality,

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and it isn't.

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But what made me smile is that this has a price on it of ?600...

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..which is just unbelievable, really.

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Mark's spotted more tell-tale signs

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that these high-end cosmetics are in fact fake.

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This is another set, supposedly with a retail value of ?450.

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But it appears to have a spelling mistake on the box.

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A classic example of a counterfeit product.

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They've misspelled the word curls.

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Instead of 'curl', it's written 'cun'.

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Border Force officer Andy Whybrow led the team

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that intercepted this huge shipment.

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It was his keen eyed officers who realised

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that this make-up wasn't quite right.

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Some of the mascaras

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and eyeshadows inside the boxes had spelling mistakes,

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small mistakes like, 'Made in Farance'

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rather than 'Made in France'.

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'Made in Camada' rather than Canada.

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We didn't expect that,

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a spelling mistake to be on a high quality product.

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With more digging, Mark uncovers four high end cosmetics brands -

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Mac, Chanel, Christian Dior and Bobbi Brown.

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It's the first time Fake Britain has seen this volume

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of fake make-up under one roof.

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And the first time we've seen fakers turning their hands

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to high end gift sets,

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each of which contains an array of fake cosmetics.

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But it's what could be inside them that worries both Mark and Andy.

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What we've got here is a powder blusher mixture with its mirror.

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What worries us about this is,

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this is designed to be applied straight to the skin.

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The people who make these fake products

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really don't care what they put in them,

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so we've no idea if this is going to cause a skin reaction, blistering.

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It can have a really nasty effect on people

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if it's got dangerous chemicals in it.

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You've got the various colours of eyeshadows there

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on what is reported to be a Mac eyeshadow kit.

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I've just scratched the surface of the silver one here.

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It's a black underneath.

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I scratch the gold, and a green underneath.

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Utterly useless, but there are two items in these fake gift sets

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that are giving Mark particular cause for concern.

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First up, the fake mascara.

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Some fake mascara products contain paint stripper. I have no idea why.

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It's a product clearly that shouldn't be in a gift set of this kind,

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a cosmetic that you will put on your skin

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and around your eyes in particular.

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These products, there is no quality control.

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They're just put together cheaply and quickly,

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using whatever chemicals come to hand and who knows what danger

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they pose to people who would apply them to their skin.

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Next under the spotlight is a red lipstick that Mark's uncovered.

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More sham than glam,

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it could leave you with red lips for all the wrong reasons.

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Fake lipsticks, particularly red lipsticks,

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to manufacture them as cheaply

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as these people need to make the fake products,

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they use chemicals to make the red colour which are not safe

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and shouldn't be applied to your skin and shouldn't be around your mouth.

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Obviously the people who make the real thing are very careful

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to make sure what they do is safe but the people who make these fakes

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really don't care what impact they have on the users.

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Shockingly, when it comes to using fake cosmetics like these,

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you might consider yourself lucky to come away with just a rash.

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This kind of fakery is one of the most dangerous types

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that we come across.

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Some of these products we know from experience contain chemicals

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which are known to be carcinogenics.

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If you're using these fake products over a period of time,

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the very worst case scenario is that they could cause cancer.

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Organised crime gangs have shifted up a gear

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by faking these high-end gift sets but on this occasion,

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it's the fakers and not us who are going to lose out.

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The fakers behind it have lost out to the tune of millions of pounds

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because of the alertness of our colleagues in the Border Force

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and the actions of our Trading Standards Officers working with them.

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The investigation continues into just where

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this huge haul of fake cosmetics was destined.

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Eventually, it will all be destroyed

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so it can never reach the homes of any unsuspecting customers.

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You get a phone call from the police or from your bank

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saying they think you've been targeted by a fraudster.

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You can bet you'll be taking that call very seriously. I would.

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You'll probably try to cooperate and do whatever you can

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to sort it out, to stop criminals getting their hands on your cash.

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But as many people have discovered, that worrying call is actually

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coming from fake police officers or fake bank staff.

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It's become known as the courier fraud and right across the country,

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criminals are getting away with millions of pounds of our money.

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So, do you really know who you're on the phone to?

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Peter Buckthorpe from Crawley in West Sussex was at home one day

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when he received a phone call out of the blue.

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A gentleman said that he was a police officer

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from the Hammersmith Division and that they'd arrested two people.

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They had found a book.

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My name appeared and my address.

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They said they were concerned, they were following it up,

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and they wanted to know initially,

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did I still have my credit cards with me.

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The police officer told Peter that he was at risk of credit card fraud.

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He gave him a crime reference number and said he would transfer him

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to the bank's fraud department.

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I was connected through after a delay

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to what was thought to be

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the NatWest fraud squad.

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So they took the number of my credit card

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and my PIN number through a telephone keypad.

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They then thanked me very much

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and said my cards were now cancelled at that point in time.

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Believing that he was now protected against fraud,

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Peter was told there would be an investigation.

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So he was put through to another police officer at

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his local police station in Crawley.

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He then said if at any time I wanted to get back to him or if

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the line fell dead or something,

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I could always call the national police line, 101,

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and I would then get through to Sussex police

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and I would be connected through to him.

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Strangely enough, they did get cut off.

0:19:150:19:18

So, as instructed, Peter dialled the police nonemergency number, 101,

0:19:180:19:22

and spoke to someone who sounded like a Sussex police operator.

0:19:220:19:26

She put him through to the officer he'd just been speaking to.

0:19:260:19:29

I said to him that we'd obviously been cut off

0:19:290:19:32

and I got back to him as he'd suggested.

0:19:320:19:35

But they hadn't been cut off.

0:19:370:19:39

The man on the phone had only pretended to get disconnected.

0:19:390:19:42

In fact, he'd kept the line open while Peter dialled 101.

0:19:420:19:46

He said they felt that they had enough information now

0:19:460:19:51

to ask for a remand in court the following day.

0:19:510:19:55

But as part of the evidence,

0:19:570:20:01

they would very much like my credit cards to present at court.

0:20:010:20:05

Peter had no qualms about handing them over to the police.

0:20:070:20:11

The police officer helpfully arranged for a courier

0:20:110:20:14

to collect the cards.

0:20:140:20:15

The taxi duly arrived

0:20:150:20:17

and the envelope was given to the taxi driver and he went off.

0:20:170:20:21

But the friendly police officer on the other end of the phone

0:20:210:20:25

was about to make a very strange request.

0:20:250:20:28

I was suggested going down to the bank around try and draw ?2,000.

0:20:280:20:33

And that was the time that triggered suspicion in my mind.

0:20:350:20:39

The penny - well, it was rather more than a penny - finally dropped.

0:20:410:20:45

Suddenly the pieces started to fall into place.

0:20:450:20:48

The questions that I'd been asked, the people I'd spoken to

0:20:510:20:55

and the sequence all had great credibility,

0:20:550:21:00

but all of it leading up to an illogical question.

0:21:000:21:04

Go and withdraw ?2,000 from your bank account?!

0:21:040:21:07

Courier fraudsters sometimes ask their targets to withdraw cash

0:21:070:21:10

for safekeeping as they claim their bank accounts have been compromised.

0:21:100:21:15

Peter suspected that he was in the process of being conned.

0:21:150:21:19

He asked the man on the landline to hold while secretly

0:21:190:21:22

calling the police on his mobile.

0:21:220:21:24

I explained that I suddenly had a suspicion

0:21:250:21:29

that I was in the middle of a scam...

0:21:290:21:32

..and the person I was speaking to said,

0:21:340:21:37

"I think you're absolutely right.

0:21:370:21:40

"Don't go any further with the call, put your phone down."

0:21:400:21:44

But of course, what was going through one's mind was that at that point

0:21:440:21:47

of time, my current account, my credit cards were totally vulnerable.

0:21:470:21:52

Peter tried to stop the taxi before it dropped his cards off

0:21:520:21:56

with the fake officials he'd been speaking to, but it was too late.

0:21:560:22:00

The drop had been made.

0:22:000:22:02

A fake police officer, a fake bank official...

0:22:020:22:06

..another fake police officer had collectively taken,

0:22:080:22:13

at that stage,

0:22:130:22:16

?1,100 out of my bank account.

0:22:160:22:20

Peter gradually realised how an intricate web of fakery had led him

0:22:200:22:24

to hand over his money to a courier

0:22:240:22:27

who was controlled by the fraudsters.

0:22:270:22:30

It is a very elaborate scam. It's clearly very well thought-out.

0:22:300:22:36

I had a mental picture at the end of it of a whole group of people

0:22:360:22:42

sitting around a table in a room.

0:22:420:22:44

They were quite clearly different people who each were playing

0:22:460:22:50

their part in the scam, a female as well as male.

0:22:500:22:54

There was quite a group of them playing their part as if it

0:22:540:22:58

was scripted play and, quite frankly, an Oscar-winning performance.

0:22:580:23:02

Peter Buckthorpe is considered to be one of the luckier victims

0:23:060:23:09

of courier fraud - he finally got his money back from the bank.

0:23:090:23:13

But as we found out, other targets haven't fared so well.

0:23:140:23:19

Detective Inspector Danny Lawrence leads a task force that deals

0:23:190:23:22

with courier fraud involving fake police officers

0:23:220:23:26

and fake bank staff and the people who are left in their wake.

0:23:260:23:30

One handed over ?30,000 in cash having visited the bank

0:23:300:23:34

on a number of occasions to retrieve that amount of cash.

0:23:340:23:37

When it's not about cash and cards, it's about valuables.

0:23:370:23:41

One 89-year-old victim in London lost a ?100,000 painting

0:23:410:23:44

handed over for safekeeping.

0:23:440:23:46

One of the people that DI Lawrence's team came into contact with

0:23:480:23:51

had been so convinced by the fake police officers

0:23:510:23:55

that at first the real police were unable to help her.

0:23:550:23:58

These fake police officers managed to take

0:23:580:24:01

over ?22,000 out of that individual's four bank accounts.

0:24:010:24:04

We called the victim

0:24:040:24:06

and it took us half an hour to convince her that we were

0:24:060:24:09

the real police and that she'd been assisting fake police for a month.

0:24:090:24:14

Coming up, we follow DI Lawrence and his team

0:24:160:24:18

in a major crackdown on the courier fraudsters.

0:24:180:24:22

Police!

0:24:220:24:24

Earlier, we followed Wally and his team as they seized a huge haul

0:24:310:24:35

of fake lithium camera batteries...

0:24:350:24:37

There are thousands of batteries here,

0:24:370:24:39

so there's a substantial monetary value to it all.

0:24:390:24:42

..and we saw how Roy Wilson lost out to the camera battery fakers.

0:24:420:24:46

I was annoyed, I was furious and I felt ripped off.

0:24:460:24:50

Fake Britain decided to investigate how easy it is to buy

0:24:510:24:54

a fake lithium battery for a phone or laptop computer.

0:24:540:24:58

Acting on a tipoff from an insider,

0:24:590:25:01

our researcher bought Samsung phone batteries from several phone shops

0:25:010:25:05

across London and from several online sellers.

0:25:050:25:09

Samsung later confirmed that the batteries were counterfeit.

0:25:090:25:14

We also ordered what our source told us was a fake laptop battery.

0:25:140:25:19

Armed with counterfeit batteries, we went to world-renowned test house

0:25:190:25:22

BRE Global to find out more about the dangers of fakes.

0:25:220:25:27

Fire investigator Ciara Holland agreed to show us what happens

0:25:270:25:31

when a fake develops a fault.

0:25:310:25:33

We began by giving her the fake Canon camera battery.

0:25:340:25:38

We are going to place this onto a hot plate

0:25:380:25:40

and we're going to force it to overheat.

0:25:400:25:42

Ciara is simulating a fault in this fake camera battery.

0:25:440:25:48

All lithium batteries become highly unstable

0:25:480:25:51

when they heat up during a malfunction,

0:25:510:25:53

but fakes are far more likely to short-circuit than the real deal.

0:25:530:25:58

Fake lithium batteries have issues with quality control

0:25:580:26:02

and with the safety features that were put into them.

0:26:020:26:05

Ciara will force the fake into a state known as thermal runaway.

0:26:050:26:10

It's when the temperature inside a lithium battery rises

0:26:100:26:13

to a critical point and as it hits that critical point,

0:26:130:26:17

the battery starts to smoke.

0:26:170:26:19

So why would a fake battery explode like this?

0:26:310:26:35

It is more likely to happen with the fake battery due to

0:26:350:26:38

the fact of the poor quality control,

0:26:380:26:42

the lack of safety features that are within these devices.

0:26:420:26:46

Next up, it's the counterfeit Samsung phone battery

0:26:460:26:49

bought by fake Britain.

0:26:490:26:51

Less than two and a half minutes later, it fails dramatically.

0:26:540:26:58

Here we go.

0:26:580:26:59

We have obviously forced this reaction today,

0:27:030:27:06

but it is similar to the reaction that can occur when these

0:27:060:27:10

fake batteries are within devices, either being charged or being in use.

0:27:100:27:14

Last but not least, it's time to test the fake laptop battery

0:27:170:27:21

that we ordered from the internet.

0:27:210:27:23

The internal failure causes a massive explosion.

0:27:340:27:37

The shocking results have left Ciara concerned about the effects

0:27:410:27:45

of this happening in somebody's home.

0:27:450:27:47

Whilst the fake batteries have been forced into a state of failure,

0:27:470:27:51

they can heat up and explode without outside intervention.

0:27:510:27:54

Someone could unknowingly buy a fake product,

0:27:560:27:59

bring it into their home and be using it

0:27:590:28:01

and this sort of reaction could happen,

0:28:010:28:04

creating what could be quite a serious fire.

0:28:040:28:06

So fake lithium batteries could be dangerous in our homes.

0:28:080:28:12

What could happen when they're in the air?

0:28:120:28:15

Geoff Leach knows a thing or two about dangerous goods

0:28:160:28:19

being carried in aeroplanes -

0:28:190:28:21

he headed up the Dangerous Goods Office

0:28:210:28:23

at the Civil Aviation Authority for over a decade.

0:28:230:28:26

Lithium ion batteries are now

0:28:260:28:28

so widespread it would be quite common for an passenger

0:28:280:28:31

on an aircraft perhaps to be carrying maybe ten batteries,

0:28:310:28:35

if you like, in the laptop, the mobile phone, the e-reader,

0:28:350:28:39

a light for an e-reader and so on and so forth.

0:28:390:28:43

They really are everywhere.

0:28:430:28:45

We showed Geoff the results of our tests on fake lithium batteries.

0:28:460:28:50

Yeah, it's just...

0:28:520:28:53

..horrendous.

0:28:540:28:56

The thought of that occurring on an aircraft

0:28:560:28:58

with maybe 400 passengers is horrific.

0:28:580:29:01

A fake lithium battery blowing up on or near an aircraft

0:29:010:29:05

isn't just a theoretical scare story.

0:29:050:29:08

This laptop battery here was carried on a passenger aircraft

0:29:080:29:11

from Hong Kong to London Heathrow Airport.

0:29:110:29:14

Shortly after landing at Heathrow, the packaging in which it was

0:29:140:29:17

contained was in the mail sort facility and it caught fire.

0:29:170:29:20

There were four-foot-high flames in the facility.

0:29:200:29:25

The fire was extinguished very quickly to avoid

0:29:250:29:28

what could have been a potentially disastrous fire.

0:29:280:29:32

The people who came into contact with this fake lithium battery

0:29:320:29:35

had a lucky escape.

0:29:350:29:37

A few hours before, this battery was in the hold of

0:29:370:29:40

the passenger aircraft with maybe 350, 400 passengers on board.

0:29:400:29:45

This obviously happened with a fake battery.

0:29:450:29:47

There's next to no chance of this happening with a battery

0:29:470:29:50

from a genuine source.

0:29:500:29:52

And it isn't the only occurrence.

0:29:540:29:57

Geoff showed us a frightening video of a laptop computer.

0:29:570:30:01

Clearly something has gone wrong with the battery,

0:30:010:30:04

which is out of the laptop.

0:30:040:30:06

You'll see somebody move the laptop away from the battery

0:30:060:30:10

and then it rather... Some rather dramatic effects.

0:30:100:30:13

This lithium battery was about to be taken onto an aeroplane.

0:30:130:30:17

It may or may not have been a fake battery,

0:30:170:30:19

but what it does do is illustrate the power that is contained

0:30:190:30:22

within lithium batteries and the problems that can occur

0:30:220:30:25

if they are not treated appropriately and this

0:30:250:30:28

kind of incident is far more likely to occur from a fake battery.

0:30:280:30:32

The fake batteries have the potential to cause a very

0:30:330:30:37

serious fire as we've seen from these videos

0:30:370:30:40

and really, really should be avoided.

0:30:400:30:42

Earlier, we saw how Peter Buckthorpe from West Sussex

0:30:500:30:53

became a target of courier fraudsters,

0:30:530:30:55

losing over ?1,000 to fake police officers and fake bank staff.

0:30:550:31:00

What was going through one's mind was my current account,

0:31:000:31:04

my credit cards were totally vulnerable.

0:31:040:31:07

The police are taking courier fraud extremely seriously.

0:31:070:31:11

It's daybreak in North London.

0:31:110:31:13

A major police operation is under way to arrest a gang

0:31:130:31:16

of suspected courier fraudsters.

0:31:160:31:19

Detective Inspector Danny Lawrence aims to prevent any more

0:31:190:31:22

innocent members of the public from being conned

0:31:220:31:25

out of thousands of pounds.

0:31:250:31:27

These are effectively fake police officers phoning innocent victims

0:31:270:31:32

and gaining their trust and getting them to hand over their cash

0:31:320:31:36

and their cards and their valuables.

0:31:360:31:38

The courier fraudsters have been convincing people to hand over

0:31:400:31:43

credit cards and PIN numbers.

0:31:430:31:45

Posing as police officers and bank staff,

0:31:470:31:49

the fakers are making a killing.

0:31:490:31:51

This runs into millions of pounds.

0:31:510:31:54

It is organised crime on a significant scale.

0:31:540:31:56

There's a number of teams we've dismantled and disrupted already

0:31:560:32:00

and a number of teams that we'll continue to target.

0:32:000:32:02

Today, over 80 officers will be targeting multiple addresses

0:32:040:32:07

across the country.

0:32:070:32:09

The unit arriving at this address will need to secure

0:32:110:32:14

the area as quickly as possible.

0:32:140:32:16

The officers are trying to take the suspects by surprise.

0:32:180:32:22

Police!

0:32:230:32:25

SHOUTING

0:32:250:32:27

Stay where you are! Move, move! Police, hands where I can see them.

0:32:300:32:33

Anyone else upstairs?

0:32:360:32:38

Get off! Get off!

0:32:380:32:40

It's all right, it's all right.

0:32:400:32:42

Is anyone else in the room?

0:32:420:32:44

It looks like it's been a wake-up call for this suspect.

0:32:460:32:49

We've got a warrant to search the address, OK?

0:32:490:32:52

I'm just going to take some details first

0:32:520:32:54

and then we'll explain what's going on, OK?

0:32:540:32:56

As the search gets under way at this address,

0:32:560:32:59

another team of police officers is at a second premises nearby.

0:32:590:33:03

Comparatively, they're taking it softly-softly.

0:33:030:33:07

I'm outside the door.

0:33:070:33:08

Quickly, otherwise it's going in.

0:33:080:33:10

But whoever is inside doesn't seem to be in a hurry.

0:33:100:33:13

You ain't got very long to show your face,

0:33:130:33:15

otherwise it's going to get put in.

0:33:150:33:17

Quick as you can. That's it, just open the door, then.

0:33:170:33:20

Morning, police. We've got a warrant. Hello, fellow. Hello.

0:33:220:33:26

We've got a search warrant at this address and in a minute,

0:33:260:33:29

one of the officers is going to tell you something you might not like.

0:33:290:33:33

One of the suspected courier fraudsters is handcuffed

0:33:330:33:36

and read his rights.

0:33:360:33:37

You're under arrest for conspiracy to commit fraud.

0:33:370:33:40

You don't have to say anything, but it might harm your defence

0:33:400:33:43

if you don't listen when questioned

0:33:430:33:44

something you later rely on in court.

0:33:440:33:46

Two of the suspects are arrested

0:33:460:33:48

and taken into police custody for further questioning.

0:33:480:33:52

For DI Lawrence, this operation is already looking like a success.

0:33:520:33:56

The individuals that we arrested we are hoping have been involved

0:33:560:34:00

in this courier fraud as fake police officers or fake bank employees.

0:34:000:34:04

We suspect that they are the people that make the calls.

0:34:040:34:07

They are also part of the team that go and collect the cards

0:34:070:34:10

and they are part of the team that goes and reap the rewards,

0:34:100:34:13

the financial rewards from this fraud.

0:34:130:34:16

With the suspects detained, it's time for the officers

0:34:170:34:20

to begin a search for evidence that could link the men to courier fraud.

0:34:200:34:24

Anything they find is bagged, tagged and taken away for analysis,

0:34:240:34:28

including this computer, which could contain vital information.

0:34:280:34:32

The officers also find a mobile phone

0:34:350:34:38

which one of the forensics team examines for fingerprints.

0:34:380:34:41

The fake police officers could have used this phone to make calls

0:34:410:34:44

that have cost people thousands of pounds.

0:34:440:34:47

In one of the rooms they found this safe.

0:34:490:34:51

Without the pass code, there's only one way to find out what's inside.

0:34:510:34:55

This looks interesting.

0:34:590:35:02

If you've got card details,

0:35:020:35:04

enough to clone a new card with these cloning devices here,

0:35:040:35:08

this machine, you need to keep it clean,

0:35:080:35:12

and that's a very specific item for cleaning swipe machines.

0:35:120:35:15

This could be evidence that the suspects are faking cards.

0:35:180:35:22

Well, I think it's interesting... why the average person would need

0:35:220:35:26

to clear the head on any card reader.

0:35:260:35:28

It will certainly be something we'd discuss in interview.

0:35:280:35:31

The four suspected courier fraudsters arrested here

0:35:330:35:36

all later pleaded guilty to conspiracy to commit fraud

0:35:360:35:39

by false representation.

0:35:390:35:41

The investigation is ongoing, but it's just one of many in a fraud

0:35:410:35:46

that has spread right across the country.

0:35:460:35:48

Courier fraud has become an epidemic.

0:35:480:35:51

People are losing tens of thousands of pounds.

0:35:510:35:54

Hundreds of thousands of pounds of valuables are being handed over

0:35:540:35:57

to these fake police officers and fake couriers for what

0:35:570:36:01

they perceive to be safe keeping or assisting in an investigation.

0:36:010:36:05

This is a national issue.

0:36:050:36:07

On the raid that Fake Britain accompanied us on,

0:36:070:36:09

we can attribute that organised crime group to committing offences

0:36:090:36:13

in as far afield north as Grimsby,

0:36:130:36:15

south as the south coast towns, Hastings,

0:36:150:36:18

to Lowestoft on the east coast

0:36:180:36:20

and to Gloucester in the west of the country and everything in between.

0:36:200:36:24

The police have already chalked up some big wins

0:36:240:36:27

against courier fraudsters.

0:36:270:36:29

DI Lawrence led the investigations

0:36:290:36:32

into brothers Dulu Miah and Shilu Miah,

0:36:320:36:35

fake police officers who led a jet-set luxury lifestyle

0:36:350:36:38

with the money they stole from the bank accounts

0:36:380:36:41

of over 200 innocent people.

0:36:410:36:43

They attributed ?244,000 of loss to victims

0:36:430:36:46

in their role as fake police officers and fake bank officials.

0:36:460:36:50

The Miah brothers were finally jailed for a total of ten years.

0:36:500:36:54

They are not the only gang who've been enjoying

0:36:540:36:56

the spoils of this type of crime.

0:36:560:36:59

This group of individuals, who were purporting to be

0:36:590:37:02

fake police officers and fake banking officials,

0:37:020:37:05

got away with hundreds of thousands of pounds.

0:37:050:37:07

This CCTV footage shows the teenage courier fraudsters

0:37:070:37:11

using one of their victims' credit cards.

0:37:110:37:14

First they make a test purchase of ?50 to make sure the card works.

0:37:140:37:18

When it does, they embark on a spending spree, racking up

0:37:180:37:22

a bill of ?2,500 on designer clothing in just 20 minutes.

0:37:220:37:27

Six members of this gang were charged with conspiracy

0:37:270:37:31

to commit fraud and sentenced to a total of four years

0:37:310:37:34

and nine months for their crimes.

0:37:340:37:36

DI Lawrence wants to get the word out to stop other

0:37:390:37:41

members of the public from falling for courier fraud.

0:37:410:37:45

Should anyone call you and ask for your bank cards, to go

0:37:450:37:48

to the bank to withdraw cash or ask for your PIN number over the phone,

0:37:480:37:52

I'm 100% certain that they are likely to be fake police officers

0:37:520:37:56

or fake banking officials.

0:37:560:37:58

My message is if somebody does call you

0:37:580:38:00

and ask you to do that, is to hang up the phone,

0:38:000:38:03

use an alternative phone and contact 101 and phone the police.

0:38:030:38:07

Earlier, we saw how dangerous fake lithium batteries could be

0:38:150:38:18

when they heat up...

0:38:180:38:20

..but the story doesn't end there.

0:38:210:38:24

Consumers across Europe could unwittingly be using fake

0:38:240:38:27

lithium phone batteries to power their smartphones.

0:38:270:38:30

What if their phone also turns out to be a fake?

0:38:320:38:35

Faisal Sheikh is a mobile phone expert

0:38:360:38:39

and he thinks there's a problem.

0:38:390:38:41

There are so many here now.

0:38:410:38:43

You see so many cases of people bringing in phones for repair

0:38:430:38:45

where they've got a broken screen and they want us to fix

0:38:450:38:48

their Samsung Galaxy S5 or their iPhone and it's not actually

0:38:480:38:51

an iPhone, it's not a Samsung device.

0:38:510:38:53

Faisal has to break the news to the smartphone users

0:38:550:38:58

that they have in fact bought a fake phone.

0:38:580:39:01

Fake Britain wanted to see how easy it is to buy a fake smartphone,

0:39:030:39:07

so we asked one of our industry insiders who managed

0:39:070:39:11

to purchase a suspected fake Samsung Galaxy S5 phone.

0:39:110:39:14

We sent the phone to Samsung. They verified that it was indeed a fake.

0:39:160:39:21

We took our fake smartphone to Faisal to see what he thought

0:39:210:39:24

of it compared to the genuine article.

0:39:240:39:27

Well, what you have here are a couple of Samsung Galaxy S5s

0:39:270:39:31

with the exception being that this one here is real

0:39:310:39:33

and this one here is fake.

0:39:330:39:35

Faisal powers up both phones to see exactly what he's dealing with.

0:39:370:39:41

The actual software on the fake one is very impressive.

0:39:410:39:44

It looks like a Samsung device,

0:39:440:39:46

whereas a lot of the fake phones that I've seen, you can tell

0:39:460:39:49

the minute that you get to the interface that is non-genuine.

0:39:490:39:52

If you don't know any better, you won't know this

0:39:520:39:55

and you can easily be duped by this kind of stuff.

0:39:550:39:58

Our fake Samsung Galaxy phone

0:39:590:40:01

came with a fake lithium battery included.

0:40:010:40:04

Having seen how potentially dangerous these fake lithium

0:40:040:40:07

batteries can be, we wanted to see the effects of one developing

0:40:070:40:10

a fault when it's inside a fake phone.

0:40:100:40:13

So we took it to Ciara Holland at the BRE Global test house.

0:40:130:40:17

So we have a fake Samsung phone

0:40:190:40:23

and it's also got a fake Samsung battery inside of it.

0:40:230:40:26

It's not long before the fake battery fails dramatically.

0:40:340:40:37

So you can see the sort of damage that it's done to the phone.

0:40:400:40:43

This will have been caused by the battery itself.

0:40:430:40:47

The worry is that a reaction like this is more likely

0:40:470:40:50

with a fake phone.

0:40:500:40:52

This could happen in someone's house.

0:40:520:40:54

It could happen where it's charging.

0:40:540:40:56

You're more likely to get this type of reaction with a fake device

0:40:560:41:00

or a fake battery, lithium iron battery, than you would with

0:41:000:41:05

the genuine product such as a genuine phone or a genuine battery.

0:41:050:41:10

That is down again to quality control measures.

0:41:110:41:15

It's not just something that's happening in the lab.

0:41:180:41:21

There are numerous media reports of mobile phones

0:41:210:41:24

across the world exploding whilst charging or even when in use.

0:41:240:41:28

All of the incidents involve lithium batteries,

0:41:280:41:31

many of which were suspected or proven to be fake.

0:41:310:41:35

Phone expert Faisal told us about

0:41:350:41:38

the particularly horrific case of Swiss teenager Fanny Schlatter.

0:41:380:41:42

She had a Samsung Galaxy S3 in her pocket, in her back pocket

0:41:420:41:47

and it just blew up.

0:41:470:41:49

You can see from the device the kind of damage caused.

0:41:490:41:53

It's intense heat needed to do something like this to a phone.

0:41:530:41:56

She's got a huge bandage there, a big burn mark.

0:41:560:42:01

Wow.

0:42:010:42:03

Wow, I mean, that's horrific.

0:42:030:42:05

That's quite a horrific burn.

0:42:050:42:07

Fanny suffered second and third degree burns from the explosion.

0:42:090:42:12

She claimed the accident left her with no feeling in her right thigh.

0:42:120:42:17

Fake Britain contacted Samsung about Ms Schlatter's exploding phone.

0:42:170:42:22

Samsung confirmed that following an investigation, it was found

0:42:220:42:25

that the battery that caused the explosion wasn't one of theirs.

0:42:250:42:29

Faisal thinks it could have been even worse.

0:42:290:42:31

She could have been on the phone next to her face,

0:42:310:42:33

that could have been a lot more nasty.

0:42:330:42:35

It must be a frightening experience.

0:42:350:42:37

Faisal believes we could soon see accidents like this involving

0:42:370:42:41

fake phone batteries in the UK.

0:42:410:42:43

It's quite scary because there are so many of these batteries out there.

0:42:430:42:46

There are telltale signs to watch out for.

0:42:480:42:51

If your phone is heating up, it's not a good sign.

0:42:510:42:54

These kind of batteries that we have here where they're starting

0:42:540:42:58

to swell, that will eventually get to an exploding battery

0:42:580:43:01

if we don't give it more attention.

0:43:010:43:04

So don't ignore this stuff.

0:43:040:43:05

That's all from Fake Britain. Goodbye.

0:43:110:43:13

I think we've found four incredible cooks.

0:43:440:43:45

But now it's finals week, we turn up the heat.

0:43:450:43:48

We want to find our final three.

0:43:480:43:50

It's time for business.

0:43:500:43:52

It's going to be so sexy.

0:43:520:43:54

It's like playing a cool game.

0:43:540:43:56

I wanted to show that I can do something different.

0:43:560:43:59

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