Browse content similar to Episode 14. Check below for episodes and series from the same categories and more!
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Welcome to a world where nothing is quite as it seems. | 0:00:02 | 0:00:06 | |
Welcome to Fake Britain. | 0:00:06 | 0:00:07 | |
Police! | 0:00:08 | 0:00:10 | |
-Get down, get down! -Get on the floor now! | 0:00:19 | 0:00:21 | |
Put your hands behind your back now! | 0:00:21 | 0:00:24 | |
Here at the Fake Britain house, things might look familiar, but | 0:00:24 | 0:00:28 | |
don't be taken in, because this is a house that is filled with fakes. | 0:00:28 | 0:00:33 | |
In this series, I'll be revealing the counterfeits, copies and cons | 0:00:33 | 0:00:37 | |
that are flooding the market, fooling the public, | 0:00:37 | 0:00:40 | |
making money for the criminals and maybe even putting you in danger. | 0:00:40 | 0:00:44 | |
We'll be investigating those fraudsters | 0:00:44 | 0:00:46 | |
who are cashing in by selling us something that isn't real, | 0:00:46 | 0:00:50 | |
and we'll be showing you how to avoid falling for a fake. | 0:00:50 | 0:00:54 | |
Today on Fake Britain... | 0:00:55 | 0:00:57 | |
Trading Standards clamping down on the rogue operators using | 0:00:57 | 0:01:00 | |
fake ATOL memberships to convince travellers to part with thousands. | 0:01:00 | 0:01:05 | |
I was really disgusted that anybody could do that. | 0:01:05 | 0:01:08 | |
The fake LED lights that are shockingly bad. | 0:01:08 | 0:01:12 | |
It's seriously dangerous and potentially life-threatening. | 0:01:12 | 0:01:15 | |
The huge haul of fake goods flooding the country. | 0:01:15 | 0:01:19 | |
We reveal what's for sale at just one high street shop. | 0:01:19 | 0:01:22 | |
He didn't want to actually give me access to the basement, | 0:01:22 | 0:01:25 | |
and now I can see why. | 0:01:25 | 0:01:27 | |
And the tragic story of the young boy killed by | 0:01:27 | 0:01:29 | |
fake almond powder in his curry. | 0:01:29 | 0:01:32 | |
It's absolutely destroyed that family. It really has. | 0:01:32 | 0:01:36 | |
When it comes to holidays, we Brits are big spenders. | 0:01:42 | 0:01:46 | |
We pay an average of around £1,000 per person to get us | 0:01:46 | 0:01:50 | |
out of the nine-to-five. That's a lot of money. | 0:01:50 | 0:01:53 | |
And when we sign up to fly away on our package trip, | 0:01:53 | 0:01:56 | |
it makes to sense to know our money and holiday are protected. | 0:01:56 | 0:02:01 | |
This sign on your glossy brochure says they are. | 0:02:01 | 0:02:05 | |
It means the company has an Air Travel Operators' Licence - | 0:02:05 | 0:02:08 | |
ATOL. So, that's all OK then...except this is a fake. | 0:02:08 | 0:02:12 | |
This company didn't have a licence. | 0:02:12 | 0:02:15 | |
And as we are about to find out, you may need to take a closer | 0:02:15 | 0:02:18 | |
look at your travel operator the next time you book a holiday. | 0:02:18 | 0:02:22 | |
When David and Marlene Jackson from East Sussex retired, they were | 0:02:24 | 0:02:28 | |
finally able to look forward to planning their holiday in Russia. | 0:02:28 | 0:02:32 | |
I came across this company called Russian Gateway. | 0:02:32 | 0:02:36 | |
Excellent website, very well written, very clear, good photographs, | 0:02:36 | 0:02:40 | |
good description of the ship that we would be going on, | 0:02:40 | 0:02:43 | |
a very professional presentation. | 0:02:43 | 0:02:45 | |
It gave the impression that Russian Gateway was the specialist | 0:02:45 | 0:02:49 | |
company, and because of that, it generated a feeling of trust. | 0:02:49 | 0:02:53 | |
So far, so good with the company's website. | 0:02:53 | 0:02:57 | |
But being seasoned travellers, | 0:02:57 | 0:02:59 | |
David and Marlene knew to look for a travel company that would | 0:02:59 | 0:03:02 | |
protect their money should things take a turn for the worse. | 0:03:02 | 0:03:06 | |
The ATOL logo in particular was something which encouraged us | 0:03:06 | 0:03:10 | |
as it was a bona fide company, a bona fide claim, and that we | 0:03:10 | 0:03:13 | |
were covered if there was any cancellation of any kind at all. | 0:03:13 | 0:03:17 | |
ATOL is a protection scheme for air holidays managed | 0:03:17 | 0:03:21 | |
by the Civil Aviation Authority. | 0:03:21 | 0:03:24 | |
And ATOL tour operator protects you from losing money or | 0:03:24 | 0:03:27 | |
being stranded abroad if the company goes bust. | 0:03:27 | 0:03:31 | |
Convinced that they had found the right company to | 0:03:31 | 0:03:34 | |
arrange their holiday, the Jacksons took the plunge | 0:03:34 | 0:03:36 | |
and booked their Russian adventure. | 0:03:36 | 0:03:39 | |
But their plans for the trip abroad were about to be sunk... | 0:03:40 | 0:03:43 | |
by a series of forest fires around Moscow. | 0:03:43 | 0:03:46 | |
It was about a week before we were due to go that we were advised | 0:03:46 | 0:03:49 | |
not to go, so we cancelled that trip and we talked about it | 0:03:49 | 0:03:53 | |
and decided to postpone for a year. | 0:03:53 | 0:03:55 | |
David and Marlene's holiday would have to wait. | 0:03:55 | 0:03:58 | |
They had already paid for it and were desperate to go, | 0:03:58 | 0:04:00 | |
so decided to leave their money with Alan Steel, | 0:04:00 | 0:04:03 | |
the director of Russia Gateway UK Limited of Leamington Spa, | 0:04:03 | 0:04:08 | |
not to be confused with any other company of a similar name. | 0:04:08 | 0:04:11 | |
They looked forward to their holiday. | 0:04:11 | 0:04:14 | |
We got in touch with them again, we fixed the dates. | 0:04:14 | 0:04:17 | |
He told us the hotel we'd be staying in. | 0:04:17 | 0:04:20 | |
He told us the flights we'd be on. | 0:04:20 | 0:04:23 | |
It seemed that the holiday would be going ahead, | 0:04:23 | 0:04:25 | |
so they spent £750 on ballet tickets, which they | 0:04:25 | 0:04:29 | |
arranged to be sent to their hotel in Moscow. | 0:04:29 | 0:04:32 | |
We then got a message from the ticket agency that we booked through | 0:04:32 | 0:04:37 | |
to say they had tried to deliver the tickets to the hotel, | 0:04:37 | 0:04:39 | |
but the hotel didn't know anything about us. | 0:04:39 | 0:04:41 | |
And that was sort of the first indication that something was | 0:04:41 | 0:04:44 | |
going wrong with the second trip. | 0:04:44 | 0:04:46 | |
With their holiday drawing closer | 0:04:46 | 0:04:48 | |
and their hotel having no record of their booking, | 0:04:48 | 0:04:51 | |
David got back in touch with Alan Steel at Russian Gateway. | 0:04:51 | 0:04:55 | |
He was having financial problems with his Russian suppliers | 0:04:55 | 0:04:58 | |
and he was due to see his bank manager the following day. | 0:04:58 | 0:05:02 | |
This is a week before we were due to go on holiday. | 0:05:02 | 0:05:05 | |
The Jacksons didn't know what to think. | 0:05:05 | 0:05:07 | |
Up till literally two days before we were due to go, | 0:05:07 | 0:05:11 | |
we were being told there was still a possibility we'd go. | 0:05:11 | 0:05:15 | |
To be quite honest, I think it was just unbelievable. | 0:05:15 | 0:05:18 | |
I mean, there are your suitcases that you have started to pack | 0:05:18 | 0:05:22 | |
and come to a grinding halt. | 0:05:22 | 0:05:24 | |
I was really upset about it, wasn't I? | 0:05:26 | 0:05:28 | |
I think, really, you still have sleepless nights. | 0:05:28 | 0:05:31 | |
It was just awful. | 0:05:31 | 0:05:32 | |
I mean, we just didn't know what was going to happen. | 0:05:32 | 0:05:35 | |
Finally, Russian Gateway admitted it to the couple | 0:05:37 | 0:05:40 | |
that they wouldn't be going on their long-awaited trip. | 0:05:40 | 0:05:43 | |
David demanded a refund, but company director Alan Steel said | 0:05:43 | 0:05:47 | |
they could only afford to pay them back in instalments. | 0:05:47 | 0:05:50 | |
We said, "What we'd like you to do is to pay us so much a month in advance, | 0:05:50 | 0:05:54 | |
"from September onwards." | 0:05:54 | 0:05:57 | |
And he agreed to that in principle. | 0:05:57 | 0:05:59 | |
In reality, they didn't get back one penny, | 0:05:59 | 0:06:02 | |
despite months of phone calls and e-mails asking for a refund. | 0:06:02 | 0:06:05 | |
We personally, total, had lost just over £3,000. | 0:06:07 | 0:06:10 | |
It's a lot of money. It was for us. | 0:06:12 | 0:06:14 | |
The Jacksons thought their money would be protected. | 0:06:14 | 0:06:17 | |
Surely the ATOL logos they had seen were proof of that. | 0:06:17 | 0:06:21 | |
So David contacted the Civil Aviation Authority, | 0:06:21 | 0:06:24 | |
who manage the ATOL scheme, to see if they could help. | 0:06:24 | 0:06:27 | |
And it was at that point that we were told that in fact | 0:06:27 | 0:06:29 | |
he was no longer a member, and he hadn't been a member for six years, | 0:06:29 | 0:06:32 | |
which means he had been fraudulently displaying the ATOL logo | 0:06:32 | 0:06:35 | |
throughout that period when he wasn't entitled to do so. | 0:06:35 | 0:06:38 | |
Marlene was horrified that they had been duped by what | 0:06:38 | 0:06:41 | |
was in fact a fake ATOL logo. | 0:06:41 | 0:06:45 | |
When we found out that the ATOL logo | 0:06:45 | 0:06:48 | |
and the claims to be a member of ATOL were fake... | 0:06:48 | 0:06:52 | |
..I was really disgusted that anybody could do that. | 0:06:54 | 0:06:57 | |
You see all these symbols appearing all over the place | 0:06:57 | 0:06:59 | |
and you take them for granted that, in fact, if they display them, | 0:06:59 | 0:07:02 | |
then they are entitled to display them. | 0:07:02 | 0:07:04 | |
We both thought that the ATOL logo was genuine. | 0:07:04 | 0:07:09 | |
-We had no way... -We had no reason to think otherwise. | 0:07:09 | 0:07:12 | |
But the fakery didn't just end with the ATOL logos, | 0:07:12 | 0:07:16 | |
David and Marlene realised that the claim | 0:07:16 | 0:07:18 | |
made by Allen Steel in the small print of the brochure | 0:07:18 | 0:07:22 | |
that their money was protected was utterly worthless. | 0:07:22 | 0:07:25 | |
So, in the terms and conditions, it is quite clear that he says | 0:07:25 | 0:07:28 | |
he was covered by an insurance bond to comply with European regulations. | 0:07:28 | 0:07:34 | |
-That was a fake claim. That is total misrepresentation. -That is. | 0:07:34 | 0:07:39 | |
Russian Gateway's fakery had ruined David and Marlene's holiday plans. | 0:07:39 | 0:07:44 | |
So was initially extreme disappointment, | 0:07:44 | 0:07:47 | |
as it was cancelled, followed by hope that we were able to go eventually, | 0:07:47 | 0:07:52 | |
followed by anger when we couldn't. | 0:07:52 | 0:07:53 | |
The Jacksons weren't the only ones to be duped by Russian Gateway. | 0:07:57 | 0:08:00 | |
Eleanor Lake, from Warwickshire Trading Standards, | 0:08:00 | 0:08:04 | |
had received dozens of phone calls from disgruntled holiday-makers | 0:08:04 | 0:08:07 | |
who had been misled by the travel company. | 0:08:07 | 0:08:10 | |
It was large-scale fraud. | 0:08:10 | 0:08:12 | |
We was aware of around 31 consumers who were affected as a result | 0:08:12 | 0:08:16 | |
of this, and they had lost in the region of £140,000. | 0:08:16 | 0:08:21 | |
Many of the people who lost their money were elderly and vulnerable. | 0:08:21 | 0:08:25 | |
The sort of victims that we had in this case were older pensioners. | 0:08:25 | 0:08:30 | |
This was the holiday of a lifetime for quite a lot of them, | 0:08:30 | 0:08:34 | |
and £3,000 to £4,000 wasn't an unusual amount of money | 0:08:34 | 0:08:37 | |
for people to have lost. | 0:08:37 | 0:08:39 | |
Many of the holiday-makers thought they'd been doing the right thing | 0:08:39 | 0:08:43 | |
by specifically looking for assurances that | 0:08:43 | 0:08:45 | |
their money would be protected should the worst happen. | 0:08:45 | 0:08:48 | |
Consumers have said that they were particularly looking out for | 0:08:48 | 0:08:51 | |
an ATOL logo as a form of protection for them. | 0:08:51 | 0:08:54 | |
All British firms selling flight packages are legally required | 0:08:54 | 0:08:59 | |
to hold an ATOL licence and show the logo. | 0:08:59 | 0:09:02 | |
This would be a fake use of their logo. | 0:09:02 | 0:09:04 | |
He didn't have permission to produce it. | 0:09:04 | 0:09:07 | |
And consumers would be misled into believing that they were | 0:09:07 | 0:09:10 | |
getting some sort of protection when they were not. | 0:09:10 | 0:09:13 | |
It turned out that Russian Gateway wasn't just faking its ATOL logos, | 0:09:13 | 0:09:17 | |
the company also claimed to be a member of ABTA - | 0:09:17 | 0:09:19 | |
the Association of British Travel Agents. | 0:09:19 | 0:09:22 | |
It is a stamp of approval and should mean customers receive high | 0:09:22 | 0:09:25 | |
standards of service and accurate information. | 0:09:25 | 0:09:28 | |
One of the consumers was concerned that they didn't know | 0:09:28 | 0:09:32 | |
Mr Steel's ABTA number. | 0:09:32 | 0:09:34 | |
Rather than admitting that he didn't have an ABTA number | 0:09:34 | 0:09:37 | |
because he wasn't an ABTA registered business, he actually | 0:09:37 | 0:09:41 | |
produced an e-mail to this witness and he created a fake ABTA number. | 0:09:41 | 0:09:46 | |
The ABTA number did belong to a genuine business, | 0:09:46 | 0:09:49 | |
and that business had a similar sounding name to Mr Steel's. | 0:09:49 | 0:09:53 | |
And his hope was that this consumer would be fooled | 0:09:53 | 0:09:57 | |
by that false number. And that would make them | 0:09:57 | 0:10:00 | |
feel confident enough to pay the rest of the money for the booking. | 0:10:00 | 0:10:05 | |
As Eleanor dug deeper, it became clear that Russian Gateway | 0:10:05 | 0:10:08 | |
offered its customers absolutely no protection. | 0:10:08 | 0:10:12 | |
What Mr Steel had done was told people that their money would be | 0:10:12 | 0:10:16 | |
kept secure until they came back from the holiday, but he had lied. | 0:10:16 | 0:10:20 | |
He had made these false statements that that money was protected. | 0:10:20 | 0:10:24 | |
And nothing could prepare Eleanor for the reality of what | 0:10:24 | 0:10:27 | |
Mr Steel was actually doing with his customers' money. | 0:10:27 | 0:10:31 | |
When we obtained the bank account details for Mr Steel, | 0:10:31 | 0:10:35 | |
you could actually see that he was using his business | 0:10:35 | 0:10:38 | |
account for his personal expenses. | 0:10:38 | 0:10:40 | |
You could see his shopping was coming out of that account, | 0:10:40 | 0:10:43 | |
so various personal groceries were coming on there. | 0:10:43 | 0:10:47 | |
So there was no evidence that money had gone in from a consumer and then | 0:10:47 | 0:10:52 | |
that same amount of money had gone into some sort of trust account. | 0:10:52 | 0:10:55 | |
The business was spiralling out of control | 0:10:55 | 0:10:57 | |
and all of Russian Gateway's customers were at risk. | 0:10:57 | 0:11:01 | |
The very thing that the package travel regulations are there | 0:11:01 | 0:11:04 | |
to protect against is if a company goes bust, | 0:11:04 | 0:11:07 | |
and that is the very thing that happened in this case, is that the | 0:11:07 | 0:11:11 | |
company went into liquidation | 0:11:11 | 0:11:13 | |
and all of that money that consumers had interested, around £140,000 | 0:11:13 | 0:11:18 | |
worth of consumer money, disappeared overnight. | 0:11:18 | 0:11:22 | |
Fortunately, the holiday-makers who lost out to | 0:11:23 | 0:11:25 | |
Russian Gateway's ATOL and ABTA fakery eventually managed | 0:11:25 | 0:11:29 | |
to get their money back | 0:11:29 | 0:11:30 | |
as a result of the case brought by Warwickshire Trading Standards. | 0:11:30 | 0:11:34 | |
Alan Steel had to sell his luxury home to pay his prosecution | 0:11:36 | 0:11:40 | |
costs - he was ordered to pay over £135,000 in compensation | 0:11:40 | 0:11:44 | |
to 31 victims, and he was sent to prison. | 0:11:44 | 0:11:48 | |
Mr Steel was given a 2.5 year custodial sentence, | 0:11:48 | 0:11:52 | |
which reflects the scale of the fraud. | 0:11:52 | 0:11:54 | |
The judge said that the actions that Mr Steel had done had | 0:11:54 | 0:11:57 | |
undermined confidence in the travel industry | 0:11:57 | 0:12:00 | |
and the judge had taken a lot of regard of the impact | 0:12:00 | 0:12:04 | |
statements given by the witnesses | 0:12:04 | 0:12:06 | |
and this holiday of a lifetime was lost to them. | 0:12:06 | 0:12:10 | |
Eleanor has some advice for anyone out there who might be | 0:12:10 | 0:12:13 | |
planning a holiday. | 0:12:13 | 0:12:14 | |
Consumers can go onto the Civil Aviation Authority's website | 0:12:14 | 0:12:18 | |
and check an ATOL for themselves to find out | 0:12:18 | 0:12:20 | |
whether a company is ATOL protected. | 0:12:20 | 0:12:22 | |
Coming up, we're out with Trading Standards as they crack | 0:12:24 | 0:12:27 | |
down on the tour operators putting holiday-makers at risk. | 0:12:27 | 0:12:31 | |
They would be handing over £4,000, £5,000 a package. | 0:12:31 | 0:12:35 | |
They are not protected. | 0:12:35 | 0:12:36 | |
We are a nation of curry lovers, with over 20 million of us | 0:12:41 | 0:12:45 | |
tucking into something like this every month. | 0:12:45 | 0:12:48 | |
And this is almond powder, used in loads of different curries. | 0:12:48 | 0:12:52 | |
But we have discovered that some almond powder out there is fake. | 0:12:52 | 0:12:56 | |
So it is not just almonds that will be in your curry. | 0:12:56 | 0:12:59 | |
It could be something that is proved fatal for some allergy sufferers. | 0:12:59 | 0:13:04 | |
Previously on Fake Britain, | 0:13:06 | 0:13:08 | |
we have come across all kinds of food fakery, | 0:13:08 | 0:13:11 | |
from fake lamb to fake fish. | 0:13:11 | 0:13:14 | |
But now there is a new and potentially deadly kind of fakery | 0:13:14 | 0:13:18 | |
out there involving the almond powder used to thicken | 0:13:18 | 0:13:21 | |
and flavour curries. | 0:13:21 | 0:13:24 | |
In some cases, almond powder is being adulterated with peanuts. | 0:13:24 | 0:13:29 | |
Trading Standards are finding fake almond powder | 0:13:29 | 0:13:31 | |
in restaurants across the country. | 0:13:31 | 0:13:33 | |
And that could be a problem for the half a million people in the UK | 0:13:34 | 0:13:38 | |
who have a peanut allergy. | 0:13:38 | 0:13:40 | |
The problem is getting worse, | 0:13:40 | 0:13:41 | |
with around 4,000 people being newly diagnosed each year. | 0:13:41 | 0:13:45 | |
Detective Chief Inspector Michael Fraser knows all too well the very | 0:13:48 | 0:13:53 | |
real dangers of fake almond powder. | 0:13:53 | 0:13:55 | |
He investigated the case of 12-year-old Connor Donaldson. | 0:13:55 | 0:14:00 | |
Connor was a perfectly healthy boy with the exception that he was | 0:14:00 | 0:14:03 | |
an asthma sufferer. | 0:14:03 | 0:14:05 | |
He was also diagnosed as having a nut allergy. | 0:14:05 | 0:14:09 | |
That particular day, the family decided | 0:14:09 | 0:14:11 | |
they were going to have a takeaway - curry - from the local takeaway. | 0:14:11 | 0:14:15 | |
Because of Connor's peanut allergy, his mum asked the restaurant | 0:14:15 | 0:14:19 | |
to confirm that his prawn balti would not contain any peanuts. | 0:14:19 | 0:14:23 | |
They confirmed there were no peanuts in the dish. | 0:14:23 | 0:14:26 | |
Just moments after his first few mouthfuls, | 0:14:28 | 0:14:30 | |
Connor was unable to breathe. | 0:14:30 | 0:14:32 | |
He had gone into anaphylactic shock, a severe allergic reaction. | 0:14:32 | 0:14:37 | |
Connor was rushed by ambulance to hospital. | 0:14:37 | 0:14:39 | |
An emergency staff did all they could to help him, | 0:14:39 | 0:14:42 | |
but it was too late. | 0:14:42 | 0:14:43 | |
After arriving at the hospital, it was confirmed that Connor had died. | 0:14:43 | 0:14:48 | |
It's absolutely devastating for any family to lose a loved one. | 0:14:49 | 0:14:54 | |
It is particularly devastating when that loved one is a young child | 0:14:54 | 0:14:57 | |
within your family, within your community. | 0:14:57 | 0:15:00 | |
It's absolutely destroyed that family. It really has. | 0:15:02 | 0:15:07 | |
From that moment on, it was DCI Fraser's job to find out why | 0:15:10 | 0:15:14 | |
and how Connor had died. | 0:15:14 | 0:15:17 | |
Traces of peanut were actually found within his body. | 0:15:17 | 0:15:20 | |
Subsequent investigation at the local takeaway found that they | 0:15:22 | 0:15:27 | |
didn't have peanuts within that takeaway, within | 0:15:27 | 0:15:30 | |
any of their recipes whatsoever. | 0:15:30 | 0:15:32 | |
While peanuts weren't used as an ingredient in the recipes, | 0:15:34 | 0:15:38 | |
the restaurant had used almond paste, | 0:15:38 | 0:15:40 | |
but shockingly, almonds weren't the only nut present in the paste. | 0:15:40 | 0:15:46 | |
Subsequent investigation revealed that the actual almond paste | 0:15:46 | 0:15:49 | |
and the almond powders within the restaurant had actually been | 0:15:49 | 0:15:52 | |
adulterated by up to 50% peanut content. | 0:15:52 | 0:15:56 | |
Connor's death has been caused because almonds have been adulterated | 0:15:56 | 0:16:01 | |
somewhere in the food chain by peanuts. | 0:16:01 | 0:16:05 | |
But it wasn't going to be easy to find out where or when | 0:16:05 | 0:16:08 | |
the almond powder had been faked. | 0:16:08 | 0:16:10 | |
There was absolute no suggestion whatsoever that the adulteration | 0:16:11 | 0:16:15 | |
of that almond with those peanuts took place | 0:16:15 | 0:16:18 | |
within that particular takeaway. | 0:16:18 | 0:16:21 | |
You then have to start looking back in the food supply chain, | 0:16:21 | 0:16:25 | |
and there were so many different areas of where that | 0:16:25 | 0:16:29 | |
adulteration could occur that it is almost impossible to identify | 0:16:29 | 0:16:33 | |
where that adulteration has taken place. | 0:16:33 | 0:16:36 | |
We wanted to find out why anyone would want to fake almond | 0:16:40 | 0:16:44 | |
powder by using ground peanuts. | 0:16:44 | 0:16:46 | |
So we visited award-winning chef Cyrus Todiwala | 0:16:47 | 0:16:50 | |
at his Indian restaurant. | 0:16:50 | 0:16:52 | |
I am not surprised that almond powder will get adulterated | 0:16:52 | 0:16:56 | |
because almond powder is expensive. | 0:16:56 | 0:16:57 | |
As you know, almonds are expensive compared to other certain | 0:16:57 | 0:17:01 | |
cheaper nuts, maybe peanuts, for example. | 0:17:01 | 0:17:04 | |
A very good quality almond powder could be up to £20 a kilo. | 0:17:04 | 0:17:08 | |
And a cheap almond powder could be between seven, eight, | 0:17:08 | 0:17:10 | |
nine, ten pounds a kilo. | 0:17:10 | 0:17:12 | |
If you asked for cheaper quality almond powder | 0:17:12 | 0:17:15 | |
from a manufacturer, he could put peanuts inside, | 0:17:15 | 0:17:18 | |
for example, he could put something else inside, for example. | 0:17:18 | 0:17:20 | |
And you would never know what is inside. | 0:17:20 | 0:17:23 | |
And that could be hazardous. | 0:17:23 | 0:17:26 | |
Cyrus thinks the pressure on small businesses to | 0:17:27 | 0:17:30 | |
maximise their profits has led to some unscrupulous traders | 0:17:30 | 0:17:34 | |
using cheaper peanuts to bulk up more expensive almond powder. | 0:17:34 | 0:17:38 | |
If the public keep demanding cheap, cheap, | 0:17:38 | 0:17:41 | |
cheap all the time, people who open restaurants are there to make | 0:17:41 | 0:17:45 | |
some money, create a livelihood. | 0:17:45 | 0:17:47 | |
And if we keep pushing the price down, pushing them | 0:17:47 | 0:17:50 | |
on pressure to reduce the price, | 0:17:50 | 0:17:51 | |
they're forced to buy poor quality, cheaper quality raw materials. | 0:17:51 | 0:17:56 | |
And cheaper quality raw materials are not necessarily | 0:17:56 | 0:17:59 | |
the best for your health. | 0:17:59 | 0:18:02 | |
The owner of the restaurant may not necessarily know, | 0:18:02 | 0:18:05 | |
and they could quite innocently be cooking with that product | 0:18:05 | 0:18:10 | |
and giving the person who can actually suffer from an anaphylactic | 0:18:10 | 0:18:14 | |
shock, for instance, a product that he never should have had. | 0:18:14 | 0:18:19 | |
It is enough to make any restaurateur stop and think. | 0:18:19 | 0:18:22 | |
Knowing what he does about the dangers faced by diners with | 0:18:22 | 0:18:25 | |
peanut allergies, | 0:18:25 | 0:18:26 | |
Cyrus pays forensic attention to what is inside his almond powder. | 0:18:26 | 0:18:30 | |
It is very, very essential that you buy something that you | 0:18:33 | 0:18:36 | |
are sure of the history of it, where it originated, | 0:18:36 | 0:18:40 | |
where it was produced. | 0:18:40 | 0:18:41 | |
And we always demand that everything is supported by a lab test report | 0:18:41 | 0:18:46 | |
or a report from the manufacturer on allergens. | 0:18:46 | 0:18:49 | |
The certificate that comes with Cyrus's almond powder is | 0:18:49 | 0:18:52 | |
issued by a lab that is used by the wholesaler to test | 0:18:52 | 0:18:55 | |
the contents of raw ingredients. | 0:18:55 | 0:18:57 | |
This test is an assurance that customers with peanut allergies | 0:18:59 | 0:19:03 | |
can eat the almond powder in their meals without ending up in hospital. | 0:19:03 | 0:19:07 | |
The peanut is there, that it has | 0:19:07 | 0:19:09 | |
"no peanuts and products thereof". | 0:19:09 | 0:19:11 | |
So all of these put together give you a completely | 0:19:11 | 0:19:15 | |
clear message that this product is what you want to use. | 0:19:15 | 0:19:20 | |
Corinne Lowe from the Trading Standards Institute believes | 0:19:22 | 0:19:25 | |
that somewhere out there right now, either deliberately or | 0:19:25 | 0:19:29 | |
otherwise, restaurants could be using ground peanuts | 0:19:29 | 0:19:32 | |
instead of ground almonds in their meals. | 0:19:32 | 0:19:35 | |
Trading Standards are testing meals and finding, unfortunately, | 0:19:35 | 0:19:39 | |
in some cases, up to 40% of those meals can contain peanut | 0:19:39 | 0:19:43 | |
when they have been described as peanut-free. | 0:19:43 | 0:19:46 | |
Not only is it a criminal offence to misdescribe food, | 0:19:46 | 0:19:50 | |
you are also risking people's lives by bulking out | 0:19:50 | 0:19:54 | |
almond powder with peanut. | 0:19:54 | 0:19:56 | |
Trading Standards across the country continue to investigate | 0:19:56 | 0:20:00 | |
cases of suspected fake almond powder. | 0:20:00 | 0:20:03 | |
Earlier, we saw how David and Marlene Jackson, from East Sussex, | 0:20:11 | 0:20:15 | |
lost over £3,000 trying to book their dream holiday through | 0:20:15 | 0:20:19 | |
a company with a fake ATOL membership. | 0:20:19 | 0:20:22 | |
Up till literally two days before we were due to go, | 0:20:22 | 0:20:25 | |
we were being told there was still a possibility we'd go. | 0:20:25 | 0:20:29 | |
But Russian Gateway isn't the only travel company out there | 0:20:29 | 0:20:31 | |
faking its ATOL logos and putting holiday-makers at risk. | 0:20:31 | 0:20:35 | |
Today, Mohammed Tariq from Birmingham Trading Standards, | 0:20:38 | 0:20:41 | |
is travelling down south to join forces with Trading Standards | 0:20:41 | 0:20:44 | |
from a London borough. | 0:20:44 | 0:20:46 | |
They received information that suspect travel businesses are using | 0:20:47 | 0:20:51 | |
fake ATOL logos to dupe British Muslims planning their hajj trips. | 0:20:51 | 0:20:56 | |
Hajj is a religious pilgrimage to Mecca, in Saudi Arabia. | 0:20:56 | 0:20:59 | |
As we're coming up to the hajj season in a couple of weeks' time, | 0:20:59 | 0:21:03 | |
so you're going to get a lot of travel agents just popping up, | 0:21:03 | 0:21:06 | |
trying to make a quick buck. | 0:21:06 | 0:21:08 | |
Reputable travel companies pay a large fee, meet financial tests | 0:21:08 | 0:21:12 | |
and put up a bond to be part of the ATOL scheme | 0:21:12 | 0:21:14 | |
and have permission to display the logo. | 0:21:14 | 0:21:16 | |
But some dodgy operators don't want to pay to be a member, meaning they | 0:21:16 | 0:21:20 | |
are selling unprotected holidays to unsuspecting holiday-makers. | 0:21:20 | 0:21:25 | |
Trading Standards are duty-bound to stop them. | 0:21:25 | 0:21:27 | |
They have arrived at the first suspect travel business. | 0:21:27 | 0:21:30 | |
Is the owner about, please? | 0:21:30 | 0:21:32 | |
Is anybody else in the premises? | 0:21:35 | 0:21:36 | |
The man doesn't seem to be involved, | 0:21:40 | 0:21:43 | |
so the officers head to the back of the shop to find the owner. | 0:21:43 | 0:21:46 | |
Are you the owner or the manager? | 0:21:46 | 0:21:48 | |
No, he is. | 0:21:48 | 0:21:50 | |
-He is, outside? -Yeah, yeah. -He told me you were. | 0:21:50 | 0:21:52 | |
-No. -What, the gentleman that is sitting there? He is the owner? | 0:21:52 | 0:21:55 | |
The one that was sitting here? | 0:21:55 | 0:21:56 | |
Looks like the man they spoke to earlier was involved. | 0:21:56 | 0:21:59 | |
-He's run off. -Has he run off? | 0:21:59 | 0:22:01 | |
And he is clearly in the mood for a bit of exercise. | 0:22:01 | 0:22:04 | |
-He's running, running, running. -Oh, yeah, I can see him, yeah. | 0:22:04 | 0:22:08 | |
Obviously, he has got something to hide and he has just run off. | 0:22:08 | 0:22:12 | |
The officers will try to catch up with him on another day. | 0:22:12 | 0:22:15 | |
But for now, it is time to take a look at why he might have run off. | 0:22:15 | 0:22:19 | |
Tariq doesn't have to go inside the shop to find some | 0:22:19 | 0:22:22 | |
potentially incriminating evidence. | 0:22:22 | 0:22:25 | |
The ATOL logo you can see there is fake, basically, | 0:22:25 | 0:22:27 | |
because they are not licensed by the Civil Aviation Authority. | 0:22:27 | 0:22:31 | |
If you haven't got a licence with the Civil Aviation Authority, | 0:22:31 | 0:22:34 | |
you are not permitted to sell any packages. | 0:22:34 | 0:22:37 | |
Inside, the officers manage to get one of the owners on the phone. | 0:22:37 | 0:22:41 | |
Obviously, you've got a fake ATOL logo out there. | 0:22:41 | 0:22:44 | |
You are giving the indication to members of the public | 0:22:44 | 0:22:46 | |
that you are ATOL protected. | 0:22:46 | 0:22:48 | |
You are not ATOL protected, so why have you put the sign up there? | 0:22:48 | 0:22:52 | |
Tariq knows the fake ATOL logos displayed by this business | 0:22:52 | 0:22:55 | |
could spell bad news for prospective travellers. | 0:22:55 | 0:22:58 | |
Rogue traders don't want to pay for that licence and | 0:22:59 | 0:23:02 | |
they are bypassing that by claiming to be falsely ATOL protected. | 0:23:02 | 0:23:05 | |
It's not cheap going on hajj or umra, | 0:23:05 | 0:23:07 | |
we're talking about £4,000, £5,000 a package. | 0:23:07 | 0:23:10 | |
Now, often pilgrims will save this. This is a life savings. | 0:23:10 | 0:23:14 | |
And what will happen if the company goes bust | 0:23:14 | 0:23:16 | |
or the trader goes down, | 0:23:16 | 0:23:18 | |
the consumer is not protected. | 0:23:18 | 0:23:19 | |
Tariq will be making further inquiries about this company, but | 0:23:21 | 0:23:25 | |
there are others out there, duping consumers with fake ATOL logos. | 0:23:25 | 0:23:29 | |
So the officers head to another suspect business around the corner. | 0:23:30 | 0:23:34 | |
Tariq explains to the owner why they are there. | 0:23:35 | 0:23:38 | |
We have carried out some checks in relation to your premises. | 0:23:38 | 0:23:41 | |
So what we are looking at is traders passing off themselves | 0:23:41 | 0:23:44 | |
as being ATOL licensed, and they are not. | 0:23:44 | 0:23:46 | |
As the search gets under way, Tariq immediately finds | 0:23:46 | 0:23:49 | |
a suspect advertisement that could dupe unsuspecting holiday-makers. | 0:23:49 | 0:23:54 | |
Look how sophisticated that looks. | 0:23:54 | 0:23:55 | |
Anyone looking at that will think they are dealing with a proper, | 0:23:55 | 0:23:58 | |
legitimate company who is ATOL protected. | 0:23:58 | 0:24:01 | |
But there are other fake ATOL logos at this business - | 0:24:01 | 0:24:04 | |
dozens in the customer waiting area. | 0:24:04 | 0:24:06 | |
You got documentation down yet, | 0:24:06 | 0:24:08 | |
that has got the ATOL logo there as well. That is fake. | 0:24:08 | 0:24:12 | |
And outside the shop, it is the same story. | 0:24:12 | 0:24:14 | |
If I can just show you... When a customer is coming in, | 0:24:14 | 0:24:17 | |
it says it is ATOL protected there. | 0:24:17 | 0:24:19 | |
That is misleading because you are not associated with ATOL. | 0:24:19 | 0:24:23 | |
The owner's records leave a lot to be desired and there is real | 0:24:25 | 0:24:28 | |
concern about what he has been doing with his customers' money. | 0:24:28 | 0:24:31 | |
Money has been taken off consumers | 0:24:31 | 0:24:33 | |
and then what this gentleman does is put some money into his account, | 0:24:33 | 0:24:37 | |
which is totally against the CAA regulations. | 0:24:37 | 0:24:40 | |
The money should go straight into an ATOL protected account, | 0:24:40 | 0:24:44 | |
ATOL holder account, so the money is protected then. | 0:24:44 | 0:24:47 | |
Obviously, he goes into his account, then... | 0:24:47 | 0:24:51 | |
Where is the money being protected? | 0:24:51 | 0:24:53 | |
The officers have enough evidence to caution and question the man. | 0:24:53 | 0:24:56 | |
It is a criminal offence to say ATOL protected | 0:24:56 | 0:24:59 | |
when you are not ATOL protected. | 0:24:59 | 0:25:01 | |
You do not have to say anything, but it may harm your defence if you | 0:25:01 | 0:25:04 | |
do not mention in questioning | 0:25:04 | 0:25:05 | |
something that you later rely on in court. | 0:25:05 | 0:25:07 | |
What we are going to do is we are going to seize any documentation - | 0:25:07 | 0:25:11 | |
leaflets, banners - that are displaying this fake logo, yeah? | 0:25:11 | 0:25:15 | |
This company is about to lose all its glossy advertising. | 0:25:16 | 0:25:19 | |
It is fake and it is also evidence, so it has got to be seized. | 0:25:19 | 0:25:23 | |
This is a result for Birmingham Trading Standards with | 0:25:25 | 0:25:28 | |
companies under investigation for using fake ATOL logos that | 0:25:28 | 0:25:32 | |
could leave holiday-makers unprotected. | 0:25:32 | 0:25:35 | |
Remember, if you are about to book a holiday, you can check | 0:25:37 | 0:25:41 | |
if your travel provider is genuinely ATOL protected | 0:25:41 | 0:25:44 | |
by logging onto the Civil Aviation Authority's website. | 0:25:44 | 0:25:48 | |
This is a Light Emitting Diode, or LED bulb. | 0:25:53 | 0:25:57 | |
It is new lighting technology that gives out more | 0:25:57 | 0:26:00 | |
light for the amount of power it consumes than conventional bulbs. | 0:26:00 | 0:26:04 | |
It is also supposed to last longer and be safer | 0:26:04 | 0:26:07 | |
because it is cool to the touch. | 0:26:07 | 0:26:09 | |
This LED bulb does all that. | 0:26:09 | 0:26:12 | |
But this one doesn't. | 0:26:12 | 0:26:14 | |
It has a fake safety mark on it and it is on sale online now. | 0:26:14 | 0:26:19 | |
As we're about to find out, | 0:26:19 | 0:26:20 | |
plug this or any of these fake LED bulbs in | 0:26:20 | 0:26:24 | |
and you might get more than you bargained for. | 0:26:24 | 0:26:27 | |
Retired electronics engineer Derek Hawthorne from Hampshire | 0:26:29 | 0:26:33 | |
wanted to update the lighting in his house. | 0:26:33 | 0:26:36 | |
In a light-bulb moment, he decided to replace the old light | 0:26:36 | 0:26:40 | |
bulbs on his cooker with new LED bulbs. | 0:26:40 | 0:26:43 | |
I thought it was just a matter of picking the right | 0:26:43 | 0:26:47 | |
size of lamp from an auction website, making sure that the wattage | 0:26:47 | 0:26:52 | |
was about right and plug it in and forget about it. | 0:26:52 | 0:26:57 | |
Derek went ahead and ordered his LED bulbs on the internet. | 0:26:57 | 0:27:01 | |
The package arrived, the lamps looked to be of reasonable quality | 0:27:01 | 0:27:06 | |
and I thought, "This is plug and play, fit and forget." | 0:27:06 | 0:27:10 | |
So Derek did fit and forget about his new LED bulb, that is | 0:27:10 | 0:27:16 | |
until a few days later. | 0:27:16 | 0:27:18 | |
I moved my hand first of all just underneath, | 0:27:18 | 0:27:20 | |
and I could feel quite a lot of heat coming out. | 0:27:20 | 0:27:23 | |
And then I moved my hand up and across the underneath of the cooker | 0:27:23 | 0:27:26 | |
hood and received an electric shock. | 0:27:26 | 0:27:29 | |
The jolt left Derek shaken, but luckily, nothing more than that. | 0:27:30 | 0:27:34 | |
As an electronic engineer, Derek knows a thing or two about wiring. | 0:27:35 | 0:27:39 | |
As far as he was concerned, | 0:27:39 | 0:27:41 | |
getting an electric shock from an LED bulb could mean only one thing. | 0:27:41 | 0:27:46 | |
If I buy a lamp from a certified manufacturer, | 0:27:46 | 0:27:49 | |
I don't expect to get any kind of an electric shock, because a lamp | 0:27:49 | 0:27:53 | |
or a bulb should be completely insulated | 0:27:53 | 0:27:55 | |
from the electricity supply. | 0:27:55 | 0:27:57 | |
A product purported to have met standards but in fact was | 0:27:57 | 0:28:03 | |
probably a fake because it didn't meet those standards. | 0:28:03 | 0:28:06 | |
If an LED bulb but with a CE mark gives you an electric shock, | 0:28:06 | 0:28:10 | |
then the CE mark itself is probably fake. | 0:28:10 | 0:28:13 | |
Concerned that they were dangerous, Derek got rid of his fake LED bulbs, | 0:28:15 | 0:28:19 | |
so we brought him one that was almost identical to those he fitted. | 0:28:19 | 0:28:23 | |
There are exposed connections | 0:28:23 | 0:28:26 | |
here, here - and either side of every single LED | 0:28:26 | 0:28:29 | |
is an exposed connection. | 0:28:29 | 0:28:31 | |
There is no protection on the front of the lamp to stop | 0:28:31 | 0:28:35 | |
you from touching any of these parts and receiving an electric shock. | 0:28:35 | 0:28:39 | |
Derek had brushed against the top of a lamp similar to this one. | 0:28:39 | 0:28:43 | |
He thinks he had a lucky escape, | 0:28:43 | 0:28:45 | |
as the electric shock he received wasn't very powerful. | 0:28:45 | 0:28:49 | |
But not everybody could be as fortunate. | 0:28:49 | 0:28:51 | |
What would happen if my wife was cleaning underneath the cooker | 0:28:51 | 0:28:56 | |
hood and she used a damp cloth? | 0:28:56 | 0:28:59 | |
She would get a much more severe shock. | 0:28:59 | 0:29:01 | |
If a component in the lamp were to fail, | 0:29:01 | 0:29:04 | |
then the consequences could have been death. | 0:29:04 | 0:29:08 | |
Derek also found himself thinking of the consequences of someone | 0:29:08 | 0:29:12 | |
using a fake LED bulb like this one outdoors. | 0:29:12 | 0:29:15 | |
That would have been potentially tragic because they would have | 0:29:15 | 0:29:19 | |
suffered a lethal shock in the event that the lamp had got wet. | 0:29:19 | 0:29:23 | |
They are potentially hazardous and a risk to life. | 0:29:23 | 0:29:27 | |
And it is very difficult for people to know | 0:29:27 | 0:29:30 | |
whether they've got a product that is a fake or not. | 0:29:30 | 0:29:33 | |
The fake LED bulb that we showed Derek was bought online. | 0:29:34 | 0:29:37 | |
Disturbingly, it is just one of thousands of fake LED bulbs | 0:29:37 | 0:29:40 | |
out there. | 0:29:40 | 0:29:41 | |
Since the European Union ban on older-style filament bulbs | 0:29:41 | 0:29:45 | |
was phased in, demand for LED lamps has rapidly increased, | 0:29:45 | 0:29:49 | |
as has the production of the fakes. | 0:29:49 | 0:29:52 | |
Suffolk Trading Standards sees this pile of fake LED bulbs | 0:29:52 | 0:29:55 | |
on their way from China into the UK through the port of Felixstowe. | 0:29:55 | 0:30:00 | |
Many are almost identical to the one that gave | 0:30:00 | 0:30:03 | |
Derek Hawthorne his nasty shock. | 0:30:03 | 0:30:05 | |
Over here, we've got nearly 1,000 LED bulbs, | 0:30:05 | 0:30:09 | |
which are just part of a larger consignment. | 0:30:09 | 0:30:12 | |
The problem with these is that they've got fake CE marks. | 0:30:12 | 0:30:15 | |
By that, I mean it is either been misapplied or, in this instance, | 0:30:15 | 0:30:18 | |
the CE mark itself doesn't actually meet the criteria which it should. | 0:30:18 | 0:30:22 | |
It's a fake. | 0:30:22 | 0:30:24 | |
With their fake CE markings, these LED bulbs could be dangerous. | 0:30:24 | 0:30:28 | |
But we wanted to find out just how dangerous the fakes can be. | 0:30:28 | 0:30:32 | |
So we went to leading test house Intertek to meet electrical | 0:30:32 | 0:30:37 | |
safety expert Steve Curtler. | 0:30:37 | 0:30:39 | |
How can you tell the difference between a genuine | 0:30:39 | 0:30:42 | |
and a fake LED bulb? | 0:30:42 | 0:30:44 | |
We can see on the genuine, there is a cover over the LED lamp | 0:30:44 | 0:30:48 | |
and the LED array itself and any connections, which means | 0:30:48 | 0:30:51 | |
I can't put my finger on to anything that might have dangerous voltages. | 0:30:51 | 0:30:55 | |
Steve ordered an LED bulb on the internet, | 0:30:57 | 0:30:59 | |
identical to the one that shocked Derek Hawthorne. | 0:30:59 | 0:31:03 | |
At first glance, he is concerned. | 0:31:03 | 0:31:05 | |
You can actually unscrew the lamp itself | 0:31:05 | 0:31:09 | |
and get access to live parts, hazardous parts. | 0:31:09 | 0:31:12 | |
No lamp should be able to be taken apart purely by unscrewing it. | 0:31:12 | 0:31:16 | |
Easy access to dangerous wiring can mean only one thing for the CE | 0:31:16 | 0:31:21 | |
and other safety markings on this bulb. | 0:31:21 | 0:31:24 | |
We've got a problem here at that has the potential to kill somebody. | 0:31:24 | 0:31:28 | |
And there is no way that genuine manufacturers would produce... | 0:31:28 | 0:31:31 | |
manufacture anything that could come apart as easy as that. | 0:31:31 | 0:31:35 | |
There is no doubt that the safety marks that have been applied | 0:31:35 | 0:31:38 | |
onto this lamp are indeed false, fake. | 0:31:38 | 0:31:42 | |
With the testing, Steve hopes to put his finger on the problem. | 0:31:42 | 0:31:46 | |
Well, not his finger exactly. | 0:31:46 | 0:31:48 | |
We are going to be using a laboratory test finger to simulate | 0:31:48 | 0:31:52 | |
someone actually touching the outside of the lamp. | 0:31:52 | 0:31:55 | |
The artificial finger will be connected to a lamp that | 0:31:55 | 0:31:58 | |
represents the human body. | 0:31:58 | 0:32:00 | |
If that is to light up, then we know that there is a voltage | 0:32:00 | 0:32:03 | |
and a current there. | 0:32:03 | 0:32:04 | |
And then we want to see how dangerous that voltage and current is. | 0:32:04 | 0:32:08 | |
First, Steve will test a genuine LED lamp. | 0:32:10 | 0:32:13 | |
OK then, Mike, when you are ready. | 0:32:13 | 0:32:15 | |
So, we're touching the lamp wherever we can with the test finger. | 0:32:16 | 0:32:21 | |
The lamp is not coming on. We are not getting any dangerous voltages. | 0:32:21 | 0:32:24 | |
We get no voltage at all, in fact. | 0:32:24 | 0:32:26 | |
The genuine LED lamp has passed the test with flying colours. | 0:32:26 | 0:32:30 | |
Now, what about the LED lamp that Steve bought from an online store? | 0:32:31 | 0:32:37 | |
To pass the safety test, | 0:32:37 | 0:32:38 | |
the voltage on the surface of this LED bulb, | 0:32:38 | 0:32:41 | |
which someone could feasibly touch, must not exceed 60 volts | 0:32:41 | 0:32:45 | |
and the current - two milliamps. | 0:32:45 | 0:32:47 | |
It is an immediate result for the fake LED bulb. | 0:32:49 | 0:32:52 | |
We have got way over the 60 volt limit. 178 volts. | 0:32:52 | 0:32:57 | |
It has failed spectacularly. | 0:32:58 | 0:33:00 | |
This isn't just slightly over the voltage limit, | 0:33:02 | 0:33:04 | |
this is way over, about three times the amount. | 0:33:04 | 0:33:08 | |
So that is extremely hazardous. | 0:33:08 | 0:33:11 | |
And the same for the current, 91 milliamps. | 0:33:11 | 0:33:14 | |
So that is extremely dangerous. | 0:33:14 | 0:33:17 | |
You could easily get a fatal electric shock from this scenario. | 0:33:17 | 0:33:21 | |
Steve has all the information he needs to pass final judgment | 0:33:22 | 0:33:26 | |
on this fake. | 0:33:26 | 0:33:27 | |
Clearly, the bulb has never been tested before. | 0:33:27 | 0:33:29 | |
It is marked up with all the safety marks to say that it has been. | 0:33:29 | 0:33:33 | |
So those marks are fake, the lamp is fake. It is seriously dangerous. | 0:33:33 | 0:33:38 | |
And potentially life-threatening. | 0:33:38 | 0:33:41 | |
Anyone fitting a fake LED lamp like this in their house could be | 0:33:42 | 0:33:45 | |
lucky only to walk away with a minor electric shock. | 0:33:45 | 0:33:48 | |
But Steve is not finished. | 0:33:51 | 0:33:53 | |
There is another suspected fake lamp he'd like to test, | 0:33:53 | 0:33:56 | |
and it is a big one. | 0:33:56 | 0:33:58 | |
This could be fitted in a shop, school or other public area. | 0:33:58 | 0:34:02 | |
They run the test, and Steve is astonished by the results. | 0:34:04 | 0:34:08 | |
We have got voltage of 203 volts, which is ridiculous. | 0:34:08 | 0:34:14 | |
Extremely hazardous voltage there. | 0:34:14 | 0:34:17 | |
That is nearly four times the limit. | 0:34:17 | 0:34:19 | |
97 milliamps - a fatal electric shock waiting to happen | 0:34:19 | 0:34:23 | |
if you were to touch that when it was in the lamp fitting itself, | 0:34:23 | 0:34:27 | |
so unfortunately, another fake. | 0:34:27 | 0:34:29 | |
The fake LED lamps that Steve tested today could kill. | 0:34:29 | 0:34:34 | |
Some of them, like this one, | 0:34:34 | 0:34:35 | |
have come from the shipment seized by Suffolk Trading Standards. | 0:34:35 | 0:34:39 | |
After these and other tests, Suffolk Trading Standards | 0:34:42 | 0:34:45 | |
are taking drastic action to ensure the fake LED bulbs | 0:34:45 | 0:34:49 | |
they seized will never be able to harm anyone. | 0:34:49 | 0:34:51 | |
So these fake LED bulbs are going to be destroyed. | 0:34:51 | 0:34:55 | |
The reason why we do destroy these things is because they are unsafe. | 0:34:55 | 0:34:59 | |
It is a dangerous product and can't be allowed for sale within the EU. | 0:35:01 | 0:35:05 | |
As we have seen on Fake Britain, fake versions of everyday | 0:35:12 | 0:35:16 | |
items we all buy are pouring into the country every day. | 0:35:16 | 0:35:20 | |
Take a look at these evidence bags - | 0:35:20 | 0:35:22 | |
sunglasses, cigarette lighters, and loom bands. | 0:35:22 | 0:35:26 | |
We've also got much, much more. | 0:35:26 | 0:35:28 | |
We've been out with Trading Standards and the police to see | 0:35:28 | 0:35:31 | |
how much fakery can be found in one shop on one high street. | 0:35:31 | 0:35:35 | |
It could be a high street near you. | 0:35:35 | 0:35:37 | |
It is early morning somewhere in London. | 0:35:39 | 0:35:43 | |
Trading Standards officer David Hunt is leading a major | 0:35:43 | 0:35:46 | |
crackdown on potentially dangerous counterfeit goods | 0:35:46 | 0:35:49 | |
suspected of being sold from a high street shop. | 0:35:49 | 0:35:52 | |
Trading Standards will lead the operation into the premises, | 0:35:52 | 0:35:55 | |
accompanied with the police. | 0:35:55 | 0:35:57 | |
Introduce ourselves, explain what is happening. | 0:35:57 | 0:36:00 | |
11 brand representatives from leading companies who | 0:36:01 | 0:36:04 | |
think their products are being faked are joining forces with Trading | 0:36:04 | 0:36:08 | |
Standards and the police in a major antique counterfeiting operation. | 0:36:08 | 0:36:12 | |
All right, this is the premises, here on our left-hand side, | 0:36:12 | 0:36:15 | |
we're coming to visit. | 0:36:15 | 0:36:17 | |
Good morning. | 0:36:17 | 0:36:18 | |
David is straight into the shop for a chat with the shop assistant. | 0:36:18 | 0:36:22 | |
We are going to carry out an inspection on the shop here today. | 0:36:22 | 0:36:25 | |
I have a number of brand holders with me, OK? | 0:36:25 | 0:36:27 | |
We are going to look around the shop. | 0:36:27 | 0:36:29 | |
Anything we find that is fake, so that has got trademarks or | 0:36:29 | 0:36:33 | |
copyright applied or anything that is unsafe, we will seize. | 0:36:33 | 0:36:37 | |
The shop is on the corner of a busy main road, | 0:36:37 | 0:36:40 | |
so the police have to cordon it off. | 0:36:40 | 0:36:42 | |
One of the shop assistants isn't terribly happy | 0:36:42 | 0:36:44 | |
that our film crew is there. | 0:36:44 | 0:36:46 | |
Can you not film me? | 0:36:46 | 0:36:47 | |
It might be because of what David has just spotted, | 0:36:47 | 0:36:50 | |
brazenly on display in broad daylight. | 0:36:50 | 0:36:53 | |
What we have here is a display of sunglasses. | 0:36:53 | 0:36:55 | |
A significant number of them have got Ray-Ban's trademark on them. | 0:36:55 | 0:36:59 | |
When we see fake sunglasses, we do seize them. | 0:36:59 | 0:37:03 | |
Inside the shop, David finds even more shoddy shades, | 0:37:03 | 0:37:06 | |
complete with fake ultraviolet protection labelling. | 0:37:06 | 0:37:09 | |
They have the label on them to say they have been tested for protection. | 0:37:09 | 0:37:13 | |
The fake ones haven't had the testing done and if people wear them, | 0:37:13 | 0:37:17 | |
they risk damaging their eyes. | 0:37:17 | 0:37:18 | |
People buy them thinking they're going to | 0:37:18 | 0:37:20 | |
protect their eyes from bright sunshine, and they don't. | 0:37:20 | 0:37:24 | |
These fake sunglasses aren't the only potentially dangerous | 0:37:24 | 0:37:27 | |
fake goods that David is on the hunt for today. | 0:37:27 | 0:37:30 | |
It is not long before he spots something else. | 0:37:30 | 0:37:33 | |
These lighters are manufactured to be copies of the Zippo type lighters, | 0:37:33 | 0:37:38 | |
with brands on them. | 0:37:38 | 0:37:40 | |
When you pull the inside out, they're not always tight. | 0:37:40 | 0:37:44 | |
They are quite loose. | 0:37:44 | 0:37:45 | |
And there is a chance that if it is filled with lighter fluid, | 0:37:45 | 0:37:48 | |
that could actually come out around the top of the device | 0:37:48 | 0:37:53 | |
when you ignite it. | 0:37:53 | 0:37:55 | |
If the fluid is there, around the side, that will ignite. | 0:37:55 | 0:37:58 | |
And this could cause serious burns to the hand of the user. | 0:37:58 | 0:38:02 | |
And there are more fake lighters inside. | 0:38:02 | 0:38:04 | |
These lighters are actually copies of Clippers. | 0:38:06 | 0:38:11 | |
Not only are they counterfeit, but they are very unsafe. | 0:38:11 | 0:38:15 | |
They may explode on the person. Or if you drop them, they break easily. | 0:38:15 | 0:38:18 | |
The gas will escape, with the risk of explosion. | 0:38:18 | 0:38:21 | |
By now, the officers have established that this shop is | 0:38:21 | 0:38:24 | |
selling potentially dangerous goods. | 0:38:24 | 0:38:26 | |
But they are about to come across something out of the ordinary. | 0:38:26 | 0:38:30 | |
There are 225 packets of substances known as legal highs. | 0:38:30 | 0:38:33 | |
And unfortunately, people do consume them. | 0:38:33 | 0:38:36 | |
And they cause serious illness and possibly psychosis. | 0:38:36 | 0:38:40 | |
We don't know what effect these have on the human body and we don't | 0:38:40 | 0:38:43 | |
know the long-term effects and if any permanent damage could be caused. | 0:38:43 | 0:38:47 | |
While searching through a bag of legal highs, | 0:38:47 | 0:38:50 | |
the officers have discovered another potentially harmful drug. | 0:38:50 | 0:38:53 | |
Found four packets of what appear to be Viagra tablets. | 0:38:53 | 0:38:57 | |
They could be more fake goods and it raises a more serious | 0:38:57 | 0:39:02 | |
issue of fake tablets being sold on the high street. | 0:39:02 | 0:39:05 | |
These will have to go to the police to be tested and checked. | 0:39:05 | 0:39:08 | |
It is over to the police to question the men | 0:39:08 | 0:39:10 | |
working in the shop about the drugs that have been discovered. | 0:39:10 | 0:39:13 | |
This is not legal. This is what we believe to be Viagra. | 0:39:13 | 0:39:18 | |
Well, I usually don't sell these ones, so... | 0:39:18 | 0:39:20 | |
-But it is behind the counter. -Yeah. | 0:39:20 | 0:39:23 | |
And you have said today that you are in control of the store. | 0:39:23 | 0:39:26 | |
Yeah, in control, but usually when the boss is around here, | 0:39:26 | 0:39:29 | |
I run the small shop. | 0:39:29 | 0:39:30 | |
So far, it is a successful operation - | 0:39:32 | 0:39:34 | |
potentially dangerous fake lighters and sunglasses, legal highs | 0:39:34 | 0:39:38 | |
and Viagra, all being sold out of this high street shop, | 0:39:38 | 0:39:42 | |
and all of which will be seized. | 0:39:42 | 0:39:45 | |
As well as selling dangerous fake goods, | 0:39:45 | 0:39:47 | |
the shop is brimful of something we have seen many | 0:39:47 | 0:39:50 | |
times on Fake Britain - a bewildering array of fake fashion. | 0:39:50 | 0:39:55 | |
As the officers bag and tag the fake clothing out on display, | 0:39:55 | 0:39:59 | |
David is curious about what might be in the basement. | 0:39:59 | 0:40:02 | |
Section 28 of the Trade Descriptions Act gives me | 0:40:02 | 0:40:04 | |
the power to enter anywhere on premises that are open for business. | 0:40:04 | 0:40:09 | |
Your basement, | 0:40:09 | 0:40:10 | |
I have power to enter as it is part of the business premises. | 0:40:10 | 0:40:13 | |
But David is not going to be able to see what lies beneath | 0:40:13 | 0:40:16 | |
without a fight. | 0:40:16 | 0:40:17 | |
Excuse me, Mr Police Officer, he is not going to allow me | 0:40:17 | 0:40:20 | |
to go in the basement. | 0:40:20 | 0:40:21 | |
He has got legal power to go in the basement, all right? | 0:40:21 | 0:40:23 | |
So he is allowed down in the basement. | 0:40:23 | 0:40:26 | |
Finally, David gains access to the basement and it is immediately | 0:40:26 | 0:40:29 | |
clear why the shop assistant didn't want to let him down there. | 0:40:29 | 0:40:33 | |
There is a large amount of goods stored here. | 0:40:33 | 0:40:36 | |
We have Yves Saint Laurent, Arctic Monkeys, Chicago Bulls. | 0:40:36 | 0:40:42 | |
We have Chanel, | 0:40:42 | 0:40:45 | |
Obey. | 0:40:45 | 0:40:46 | |
Adidas here. | 0:40:48 | 0:40:50 | |
Hidden below the shop are thousands of pounds worth of fake clothing. | 0:40:50 | 0:40:54 | |
There is a large quantity of goods | 0:40:54 | 0:40:55 | |
here that is all going to need to be looked at... | 0:40:55 | 0:40:58 | |
..and inspected by the brand holders to see what we have here. | 0:40:59 | 0:41:02 | |
He didn't want to actually give me access to the basement, | 0:41:02 | 0:41:05 | |
and now I can see why he didn't want to do that. | 0:41:05 | 0:41:08 | |
Along with the fake clothes upstairs, | 0:41:08 | 0:41:10 | |
this subterranean hall will be bagged, tagged, and taken away. | 0:41:10 | 0:41:14 | |
David feels lucky to have ever found it. | 0:41:14 | 0:41:18 | |
This wall here was covered in T-shirts. | 0:41:18 | 0:41:21 | |
And it was so you couldn't actually see the door, but the door is here. | 0:41:22 | 0:41:28 | |
You gain access to a basement area. | 0:41:28 | 0:41:30 | |
With the fake clothing taken care of, | 0:41:30 | 0:41:32 | |
David is still on the hunt for potentially dangerous fakes. | 0:41:32 | 0:41:36 | |
And he has found some more. | 0:41:36 | 0:41:38 | |
This time, worryingly, in the form of children's bracelets. | 0:41:38 | 0:41:42 | |
With the loom bands, what we have is we have requirements in the toy | 0:41:42 | 0:41:46 | |
safety legislation that they should have certain markings on them. | 0:41:46 | 0:41:50 | |
These loom bands do have the safety markings, | 0:41:50 | 0:41:53 | |
but looks can be deceiving. | 0:41:53 | 0:41:55 | |
And on this one, it has got an EN71 number, which is | 0:41:55 | 0:41:59 | |
the British standard for child safety, | 0:41:59 | 0:42:02 | |
but that British standard number wouldn't be made up like that. | 0:42:02 | 0:42:05 | |
That marking is definitely fake, so they will be seized | 0:42:05 | 0:42:08 | |
because we cannot be sure that they are a safe product. | 0:42:08 | 0:42:12 | |
They might look harmless enough, but David knows how dangerous | 0:42:12 | 0:42:16 | |
these children's bracelets could be for anyone who ends up wearing them. | 0:42:16 | 0:42:21 | |
Because they have not been tested for chemicals such as phthalates, | 0:42:21 | 0:42:24 | |
which are banned in Europe. | 0:42:24 | 0:42:26 | |
They could contain phthalates, which have got a risk of cancer | 0:42:26 | 0:42:31 | |
and are banned from all products for children. | 0:42:31 | 0:42:33 | |
There are dozens of packs of the loom bands for sale in this | 0:42:35 | 0:42:38 | |
high street store, but these looms are doomed. | 0:42:38 | 0:42:42 | |
For Graham Mogg, of the Anti-Counterfeiting Group, it is | 0:42:42 | 0:42:46 | |
important that decisive action is taken to make sure these products | 0:42:46 | 0:42:49 | |
are off the street for good. | 0:42:49 | 0:42:51 | |
It gives a clear message to retailers that sell | 0:42:51 | 0:42:53 | |
counterfeit products that it won't be tolerated. | 0:42:53 | 0:42:55 | |
From a brand's perspective, it shows that we will work... | 0:42:55 | 0:42:58 | |
Private and public sectors working together is the way forward to try | 0:42:58 | 0:43:01 | |
and tackle the problem. So it's a fantastic result. | 0:43:01 | 0:43:04 | |
That is all from Fake Britain. Goodbye. | 0:43:09 | 0:43:11 |