Episode 16 Fake Britain

Welcome to a world where nothing is quite as it seems.

Welcome to Fake Britain.

Police!

-Get down, get down!

-Get down on the floor now!

Put your hands behind your back now!

Here at the Fake Britain house things might look familiar

but don't be taken in because this is a house that's filled with fakes.

In this series, I'll be revealing the counterfeits, copies and cons

that are flooding the market,

fooling the public, making money for the criminals

and maybe even putting you in danger.

We'll be investigating those fraudsters

who are cashing in by selling us something that isn't real

and we'll be showing you how to avoid falling for a fake.

Today on Fake Britain,

one of the UK's oldest builders' merchants in the dock

for selling illegal hard hats.

I think it's terrifying that a reputable company

have actually been selling this kind of equipment.

And the fake bike parts putting the brakes on Britain's cyclists.

This makes me really angry that this could happen.

These people making these fake items are putting people's lives at risks.

This little piggy went to the farmers' market.

The porkies being told about these sausages.

I'm shocked because they've committed food fraud.

And the satellite TV fakers making viewers see red.

If they're pensioners, they cannot afford to lose that sort of money.

With around two million of us

now getting on our bikes at least once a week,

the UK cycle industry is thriving.

People are willing to splash out not only on the bikes

but also on bike parts to make their two-wheelers faster,

flashier or just more comfortable.

But these bike parts, which are all on sale to the public, are fake.

They're made by people wanting to cash in on the boom in biking.

As we're about to see, they're not only a con, they're also dangerous.

With more and more of us getting on two wheels

for commuting and leisure, the cycling industry's now worth

a stonking £3 billion in the UK.

But now it seems the fakers want a slice of the action...

..with a growing trade in counterfeit bike parts.

The fraudsters want to take Britain's budding bikers for a ride

as Matt Phillips from Hereford found out

when he was looking for a new set of handlebars.

I bought a frame second-hand from a friend,

I essentially needed to build a bike myself.

'Ended up finding a site with lots and lots of carbon bars

'and all sorts on there.'

I did the usual tricks of checking their feedback

and making sure they sold lots of items

and the price seemed somewhere near sensible.

Matt found some carbon fibre handlebars that would make

his mountain bike a lot lighter and increase the performance.

And at about £50 these top-end bars branded as FSA

seemed like a good deal so he took the plunge.

FSA's a sort of known brand within cycling.

I think their products are pretty much known

for being of really high quality.

I thought I had the added security of getting a brand like FSA

rather than a cheap no name import.

Matt's handlebars arrived in the post about two weeks later.

I built them into the bike pretty quickly after that.

Nothing really made me think there was anything unusual about them.

I just forgot about them I guess once they were on there.

Sometime later, though, Matt was out mountain biking

with one of his mates in the Malvern Hills.

'It was a normal Wednesday evening ride.'

Nothing too extreme.

'I'd only been going about ten minutes,

'we were just coming down off of one of the local hills

'called Black Hill.

'It comes down quite steeply

'and there's a short rise before the next up.

'And just as I went over that little rise'

as my wheel came down, basically both handlebars snapped.

Matt's supposed top-end bars had shattered into three pieces

whilst he was travelling downhill at speed.

And it wasn't just his handlebars that he broke.

I felt my wrist and I knew that for the first time really

that something quite serious had happened.

I could hear it sort of clicking and crunching

and hear the bones rubbing together enough to know

that something was really wrong.

Matt's friend rushed him to A & E.

X-rays confirmed he'd broken his wrist in two places.

The wrist would need seven weeks in plaster and months of physiotherapy.

This is the original X-ray I had.

The bones at the end here had come away from their normal position.

There are fractures here to the both the radius and the ulna

and it's slightly dislocated

and obviously it required a fairly intensive bit of traction

to put it all back into place.

Matt is still suffering the consequences.

My right hand is stronger now than it was

but it's still not quite as flexible as my left.

It's about 90% I think at the moment

and it actually isn't as strong as my left hand

even though it was the stronger hand before.

Matt found out his handlebars were supposedly made here

near Milan at one of the world's top bike parts manufacturers, FSA.

He took on a solicitor to demand compensation.

You expect handlebars to be strong enough to withstand

just normal riding.

I was especially angry when I saw how they'd failed and I thought

those handlebars aren't right and there's something wrong there.

But two months later technical director Davide Riva

would have some shocking news.

Despite the branding,

the faulty handlebars weren't made by FSA at all.

They were fakes.

This fake bar broken in three pieces, this is catastrophic.

When something like this happens and you're riding your bicycle,

you risk your life

because you don't have control of the bicycle any more.

This product has not been through any kind of quality inspection.

If you do the testing in the lab and in real life,

your bar will never, never break like this.

By law, any mountain bike parts that are sold in Europe

have to conform to the minimum European standard EN14766.

This means they have to pass rigorous fatigue and stress tests.

When fake parts similar to Matt's handlebars

were tested by Davide's team, they all failed.

This material is extremely cheap.

The quality of the fibre and the resin and also the way it's built.

So probably they don't control the pressure,

they don't control the temperature and this is the result.

The rise in fakes is a worry for the manufacturer.

Every week we receive three, four complaints and then we discover

that these complaints are because of fake products.

And Davide Riva has seen many other British cyclists

who've been duped by the fakers.

Paul McIntyre in Coventry for example.

He was looking for a new handlebar stem.

'The listing all looked very good and all genuine.

'The photos were very good and clear.'

It had all the right description with regards to the part

I was buying.

The seller had very good feedback which also gave me no concern.

It's a crucial part which attaches the handlebars

to the main body of the bike.

At £85, Paul's handlebar stem was about a third cheaper

than the in-store price.

But when it arrived, it didn't quite live up to his expectations.

One of the logos on one side seemed to be slightly offset

so this made me think this item wasn't manufactured

to the high standard that I was expecting.

On the inside of the product, there was a crack that was visible.

Concerned by what he found, he too contacted the manufacturer

and sent them photos.

They confirmed what he'd started to suspect.

The part was counterfeit.

Paul eventually got his money back through PayPal

but he could've paid a much higher price.

This makes me really angry that this could happen as these people

making these fake items are putting people's lives at risk

and serious injury so I was very upset to discover that this item

I'd purchased was indeed a fake.

Fake Britain has taken Paul's counterfeit bike part

to the manufacturer in Milan.

So what do they make of it?

It's very evident on this fake product that they build it

in a different way so it's just glued in three pieces.

There is already a crack in this stem.

If you look inside you can see that the aluminium part

and the carbon fibre part are splitting

so very soon this head clamp will leave the rest of the bicycle

and you will lose control of your bicycle.

Extremely dangerous to use.

In the past year, Davide has uncovered a host of other FSA fakes,

like this seat post.

Here the two parts are already splitting.

Very soon this is going to break in half.

When something like this happens, it's very dangerous.

I mean, 60% of your body weight is on the saddle.

If this is broken, it means you lose control of the bicycle.

In one month FSA have had over 2,000 counterfeit bike parts

removed from sale online, worth around 50,000 euros to the fakers.

To help fight this battle,

the manufacturer has also introduced various security measures

to help riders spot the genuine from the fake.

On the genuine one we have the serial number in this area,

we have a glued in tag here with the serial number

and also inside the bar we have the serial number.

There's three spots where you have to check

when you buy a new product to be sure that it's a genuine one.

And Davide has another feature up his sleeve

that the counterfeiters will find it difficult to copy.

If you light this area with a UV light,

you're able to see the FSA logo clearly

but it's completely invisible to the human eye.

Sadly, Matt didn't know anything about this

when he was duped into buying his dangerous fakes.

'It could've been very, very serious.'

I could've had a serious head injury or even a spinal injury,

'it could've been far worse.

'And my job and my family depend on that so...

'Yeah, it was a very serious near miss in my book.

'This is a warning for people.

'We just take an assumption that everything's genuine'

and my case shows that obviously there are lots of fake stuff

out there and it's very, very dangerous.

There's not much better than a barbecue in your back garden

and you can't have a barbecue without bangers.

Sausages today come in a huge variety from traditional pork

to the slightly more unusual but a bit more expensive wild boar

or venison.

Can you be sure what's in them, though?

As we found out,

some sausages can contain some rather unsettling secrets.

With recent scandals such as "Horsegate",

where beef was found to be contaminated with horse meat,

you might think that people would turn to buy their meat

at places like this - the farmers' market.

You'd hope that you could buy locally produced wholesome food

that you can trust.

I prefer to come here because of the quality.

You know, you've got to support local businesses, haven't you?

It's just better for us.

The food's fresh and we know where it comes from.

Exotic meats like venison and wild boar are often on sale

and you can even buy them in many supermarkets now.

But now it seems the fakers are trying to take a cut of this action

as Trading Standards found out recently

when they seized this half ton batch of meat products

that one trader was planning to peddle at local farmers' markets.

These are wild venison sausages and the actual label,

the batch number and also the health mark,

all of that is made-up.

So basically you've got a complete label that is false.

By law, meat products can be traced back to their origin.

Somewhere along the line, these health marks have been stolen

from another supplier and fraudulently placed on these items.

But bangers aren't the only meat products being faked here.

Burgers are being falsely branded too.

And Trading Standards have uncovered more suspect culinary delights

with fake labels and false health marks.

We've got various pigeon breast. There are different colours there.

We don't know the reason why they're different colours,

whether it's been in the freezer too long

or they've been adulterated.

Hidden away in another freezer,

Trading Standards have more evidence of fraud

somewhere in the food chain.

English Barbary ducks that aren't even English.

This is a French Barbary duck that has been imported from France.

He's been taking them out of the packages

and then repackaging with his own labels

on the actual Barbary duck and what that does is

it tells the consumer that are buying the goods on farmers' markets

that this product's origin is the UK and not in France.

The problem is that much of this food fraud can stay hidden

until something goes wrong.

We had a complaint from a member of the public

who'd actually purchased some of the products.

She cooked the sausages for her and her family

and immediately after having the sausages she became ill.

Now it's time to find out what's actually contained

in these meat products.

Today, Trading Standards are taking four of the items

seized in their operation for analysis

and they include samples of wild boar and venison sausages.

We're going to test the DNA we've extracted

and that will tell us what species are in there.

The samples are placed into what's called the PCR machine

to establish which animal DNA they contain.

Two hours later, it reveals which species are present.

So what's in the so-called venison sausages?

Looking quickly, we can see there's a small amount of pig there,

less than 5% and obviously pig wasn't declared on the label

so it shouldn't be there and we've also got greater than 80% chicken.

Both sausages adulterated with small amount of pork,

larger amount of chicken so obviously that's not what it should be.

The lab is unable to identity how much deer, if any,

is in this sample.

With over 80% of the sample unlabelled poultry,

it's more like a chicken than a venison sausage.

At that level, it's not by accident - it's been put there, you know,

fraudulently, on purpose.

But what about the wild boar sausages?

We can't differentiate on the DNA between a domestic pig

and a wild boar but you would expect, still, pig to come up.

Now pig does come up in the wild boar sausage

but it's around the 5% level.

There's hardly any pork in this wild boar sausage.

If it's not pork, what is it?

What we see is greater than 90% chicken so again gross adulteration.

The chicken's been put there instead of the more expensive boar meat,

I would imagine.

They're results that Linda finds astonishing.

I'm shocked because members of the public go to these farmers' markets

expecting to get home-made grown products and good products.

They're paying more elevated prices for these items

and they're expecting good quality food and they're not getting it.

The Trading Standards investigation is ongoing.

'Welcome to the world where nothing is quite as it seems.

'Welcome to Fake Britain.'

I can't stand him.

If you've got one of these, a set top box for satellite television,

you've also probably got some kind of insurance to go with it.

Could be expensive if it goes wrong

but as we've discovered that means you could be

a target for the fakers and the fraudsters who switched on

to what could be a very lucrative business.

Sky is Britain's biggest satellite TV operation.

It now has ten million households tuning into its services

across the UK.

But as 76-year-old Valerie Morris found out,

the fraudsters are also focusing in on Sky's growing success.

One day she got a call out of the blue.

-'Hello, is that Mrs Valerie Morris?'

-'It is.'

'Hi. This is Thomas calling regarding your Sky television.'

Well, it all began with a phone call

and when I picked it up I thought I was talking to somebody from Sky.

I trusted that he was from Sky and he was sort of going on and on.

Valerie had just woken up.

She was recovering from a recent fall.

'OK, it's basically in regards to the service plan, Mrs Morris,

'which has expired. We're calling to renew that again

-'so you're covered again with us next year, OK?'

-'Right...'

They were offering insurance for the following year.

The fact that I had had this from Sky the year before,

I just thought it was a continuation.

It all sounded very plausible.

The salesman told Valerie he was offering to renew her cover plan

in case her Sky box broke down.

'The good news is, miss, because you were with us last year

'and you didn't make any claims, this year it's falling down to £79, OK?

'So it's over £40 cheaper for you.'

'Right.'

A £40 reduction in her Sky set top box cover seemed like a good deal.

The problem is the salesman wasn't from Sky at all.

Despite this, he went on to claim he had Valerie's credit card details.

'Firstly, miss, the Visa debit card we had on the system for you

'last year, the card number started 6-5-8.

'Have you got that card there with you?'

The number wasn't on Valerie's credit card at all.

He then asked for her full details.

'Now then, what number did you quote?'

'The number first, we just need to confirm

'the number across the middle of the card, the long number.'

When he asked for my card details, I'm afraid I did give them to him.

For some reason the credit card transaction didn't go through

so a letter arrived asking Valerie for a cheque

which she duly sent off.

Despite the cheque clearing,

they sent another letter demanding payment.

According to them, the cheque that I had sent they hadn't received

and they were going to send debt collectors to my door

if I didn't pay this money.

I just flipped because we don't have debt collectors coming to the door.

I felt cross, angry, the fact that somebody had been...

had written me this terrible letter.

In a state of near panic, Valerie got her son Gareth involved.

I read the letter a couple of times

and I started to realise there's something not quite right.

The wording wasn't...

It didn't fit together, the letter, it was very sort of in pieces.

I realised it was a scam.

So Gareth did some digging.

First, he called his mother's satellite TV provider, Sky.

They came back pretty quickly and said,

"Look, this is nothing to do with us.

"This is not a subcontracted company.

"This is absolutely nothing to do with Sky whatsoever."

The demands for payment had been sent by Aurora Satellite,

the trading name for a Swansea company called Aurora Logistics.

That confirmed it wasn't Sky and that pretty much led us into,

"Right, OK, we need to look into this company. Who are they?

"How do we get in contact with them? How do we get our money back?"

Soon Swansea Trading Standards were also trying to find out

more about this local outfit, Aurora Logistics.

We started to receive complaints from consumers and in total

over the investigation we received about 200 complaints

all of the same nature.

Sky confirmed to Rhys' team

that they had their own in-house cover plan called Sky Protect

and that they were not connected in any way to Aurora Logistics.

The claims that their salesmen had access

to Sky customer records were fake.

The sales staff didn't know anything, all they had in front of them

was a name, address and a telephone number.

They didn't know what they'd paid, they didn't know if they had Sky,

they didn't know if they had insurance, they knew nothing.

And they seemed to prefer calling during daytime hours

as the majority of complaints were from pensioners,

people like MS sufferer Carol Oatey.

She was also lied to.

'It was just a normal day until the phone rang.'

I think that was the opening gambit.

"We noticed that your contract with Sky is expired

"and you're no longer covered by any insurance."

They really made an impression on me that I would be in all sorts

of trouble if anything went wrong with my Sky equipment.

It was fairly aggressive and...

persuasive.

Carol gave the salesman her bank details over the phone

and parted with £79.99.

When the documentation came through,

I suddenly realised with a sickening jerk to my stomach

that I already had an insurance policy

and that I didn't need this from Aurora at all.

It did make me feel sick to think that I might've lost £80.

But the net would soon close in on Aurora Logistics,

who were also operating under other names such as

Cable Guy Technical Services,

not to be confused with similar sounding companies.

By now Trading Standards had built up enough evidence

to execute a warrant on their premises

here on the Kingsway in Swansea.

When we attended the premises,

we couldn't get into the premises initially through locked doors.

Finally, someone came to answer the door,

which was Paul Delamere, the director.

When I was speaking to him, unaware to me,

the sales staff were rubbing their names off boards

in the sales room, so they couldn't be identified.

When some of them left,

they went to the floor below and someone knocked off the fire alarm.

We tried to get to what was called their server room,

which was where everything was held.

Unfortunately, we couldn't get access to that point.

They, allegedly, didn't have a key on-site.

We weren't aware at this point

that while we were waiting to get into that room, one of the directors

was downloading something called evidence eliminator,

trying to destroy everything

which was on the hard drives in the server room.

We, luckily, got in there with a locksmith

just before it had actually worked.

By sifting through the seized data,

Rhys and his team identified

a shadowy figure behind the operation -

a man called Jonathan Stockting,

even though his name never appeared as a director

on any official company documents.

Jonathan Stockting was... nice vehicles, er...

living in a very nice part of Swansea,

very expensive properties.

He had previously run call centres in Swansea.

We had received complaints about those companies, previously.

Despite Trading Standards' attempts to stall his operation,

the company moved again, and the complaints continued to flood in.

So, five months later, Rhys and 100 officers

swooped in on Aurora,

once again arresting Stockting and nine of this team.

On this second time, we were able to get core recordings.

These core recordings were complete.

The importance was they showed they had carried on doing exactly

the same thing as they had been doing previously -

misleading consumers into believing they were Sky.

Exactly the same scripts.

For Rhys Harries and his team,

the case against Stockting's outfit was building.

To get it to court, though, they had to sift through

around 100,000 recorded calls,

seized from the two raids.

Here's one of the calls Rhys and his team

were able to use as evidence.

Interestingly, in this call he's saying that,

"We notice your Sky policy's expired."

All he has, in fact, is their name, address and telephone number.

He has no further information at this stage.

Again, he's saying "renew it" so it's an indication

that it's a current policy with Sky which he has.

The consumer is clearly under the impression they're from Sky,

cos he asks them and he says yes,

that we do all the Sky in the Wales area.

Within the recordings,

Rhys and the team also found shocking evidence

of the bullying tactics used to extract money from the elderly.

ELDERLY WOMAN

He carries on and persists and persists,

and she has to hang up for a second time

before she can get rid of him.

And once the fakers had the bank details,

the fraud didn't always stop at just one transaction.

Some consumers had paid six or seven times,

up to eight times, for the same policy covering the same year.

The consumer in one instance paid for four policies

over the same week.

To us that was clearly fraud.

Later, time is called on Jonathan Stockting

and his fellow fraudsters as they arrive for sentencing in court -

including cold-caller Thomas Howlett

who duped victims into handing over their credit card details.

Get that camera out of my face, mush.

The construction industry is one of the UK's largest employers.

If you're one of the estimated 2.5 million people who work in it,

then you'll have worn one of these - a safety helmet, or hard hat.

The law says they should be provided and worn

wherever there's a risk of injury,

and they must be worn in designated hard-hat areas.

You rely on this hat to save your life, but...

The safety claims stamped on it...

are fake.

And as we discovered, it was bought from one of the country's

biggest builders merchants.

Previously on Fake Britain, we've revealed the dangers

of cheap counterfeit safety helmets for sale online.

Since then, another batch of dodgy hard hats has hit UK shops,

not at any old store, but a builder's merchant

with over 600 branches and nearly two centuries of trading

in this country - Jewson.

This shocking discovery came about during a routine survey

by Northamptonshire Trading Standards in early 2012.

We took seven examples of hard hats

from different retailers and submitted them

for testing to see whether they complied with

the relevant European standard.

Out of seven samples from different suppliers

that went through shock absorption tests,

Jewson's was the only one that failed.

Force that was transmitted through the helmet

was in excess of seven kilonewtons.

The European standard

requires that it should be no more than five kilonewtons.

The claim that it complies with the minimum safety requirements

is untrue, therefore, it is a fake claim.

Trading Standards went on to investigate more thoroughly

and bought more Jewson helmets for further testing

during their investigation.

We took two of these to the world-renowned

British Standards Institution -

BSI - to show the real-life consequences

of a substandard helmet.

They've agreed to run shock absorption tests.

Mark Mayo is their lab manager.

We are going to drop a mass of about five kilos onto the helmet

which simulates a brick, or something similar to that.

We're going to test for impact strength,

to make sure that the helmet will actually withstand an impact

and not transfer too much of the energy into the head of the wearer.

The first hard hat we tested passed this shock absorption test.

During the Trading Standards investigation,

a single Jewson helmet also passed a shock absorption test.

So, how well will the second Jewson helmet perform?

Two of the clips on the cradle have detached,

the cradle has come away.

And, in fact, the actual cradle

has broken, as well. In the centre.

So, all round, not a good result.

And, remember, this helmet has to perform within the safety limit

of five kilonewtons, in order to pass the European standard.

The energy imparted into the head was 9.95 kilonewtons.

That's double the limit.

That's quite a significant failure.

In this scenario, the impact from

the falling object that we're simulating in the test -

the energy would've been transferred straight through into the head

and caused a serious injury.

The fact that it's carrying the C mark

means that people might be wearing that, and believe that they're safe.

And they're not.

It's a five-kilonewton shock, but it's not a surprise.

It simply reflects the worrying findings

that Trading Standards obtained.

In fact, during the Trading Standards investigation,

several Jewson helmets produced worse results than this test.

So, what do construction workers think about the fact

that substandard helmets have been on the market?

Can't believe what I saw.

These things are here, that we use on-site, everyday,

to basically save our lives. We do a lot of work up high.

If somebody was to strike one of our blokes, when they had that on,

then I'm looking at something serious, so, yeah.

Not happy about it at all.

The British Safety Industry Federation advises manufacturers

and suppliers across the UK on how to ensure

the products they sell comply with Safety Standards.

In this case, you can see that the head harness

has become completely detached.

The purpose of the head harness is to sit with the helmet proud

from the head, to provide a distance between the shell and the skull.

And, clearly, that's failed to perform.

Jewson were advised that several of their helmets had failed

shock absorption tests.

Despite this, during the Northamptonshire

Trading Standards investigation,

the investigator managed to buy another suspect hard hat

from a Jewson store, a month after concerns were first raised.

Worse was to come, when this helmet underwent testing.

The helmet failed with a force of 18.9 kilonewtons,

so it was more than three times the permitted highest level.

That particular failure was the worst failure that we recorded.

It turned out that this line of hard hats

had been imported from China.

And, eventually, they were removed from sale.

But Trading Standards continued to uncover more worrying evidence.

They had imported approximately 63,000

of this particular style of helmet.

They did have a test certificate to show it had been

tested in the past,

however, this test certificate was not particularly current,

which, of course, left the question open that something

had happened to the type or the components or the make

of these helmets, that had altered its performance.

With the evidence stacked up against Jewson,

they were taken to court.

They pleaded guilty to five counts of supplying a safety helmet

contrary to Personal Protective Equipment regulations.

They were fined £14,000.

What does the British Safety Industry Federation

make of the case?

It's extremely disappointing that such a strong brand

and a strong household name would be providing product that wasn't

up to performance requirements of the safety industry.

Jewson told us they'd like to apologise.

They said they would:

...and have amended their buying processes to ensure this

would never happen again.

They say they are NOT aware of any injuries as a result

of wearing these helmets, and agree it was an unacceptable breach.

They also told us:

They also told us:

But Britain's largest union of construction workers,

UCAT, is concerned by the case.

I think it's terrifying that a company like Jewson's,

a reputable company,

have actually been selling this kind of equipment.

And it just astounds me.

How many of these hats are throughout the construction industry?

The fear that I've got, of course,

is that, these hard hats have been left in cabins and canteens and

people have picked them up and will continue to use them.

Construction workers were out there day in, day out risking their lives anyway.

This adds further risk to construction workers.

Earlier, we saw how fakers are switching on

to the world of multichannel TV.

How a gang of fraudsters in Swansea misled

the elderly into thinking they were calling from Sky...

..selling them so-called set-top box insurance and defrauding them

out of an estimated £500,000.

People like pensioner Valerie Morris.

I felt angry, I felt, my goodness, where are these people coming from?

And MS sufferer, Carol Oatey, who also lost out.

They know what financial situation people are in,

if they're pensioners, they can't afford to lose that sort of money.

Today, for Rhys Harries of Swansea Trading Standards,

the end of the road is nearly in sight

for his three-year-long investigation.

The fraudsters are due at the city's Crown Court,

where they'll finally receive their sentences.

We had individuals either found guilty or pleading guilty

to conspiracy to defraud.

And, today, hopefully,

the judge's going to be sentencing them in relation to those matters.

I hope all the vulnerable and elderly victims will be satisfied after

today, after the judge has passed sentence, that they have had justice.

At Swansea's Crown Court,

14 defendants arrive to face justice together in the dock.

They include the scam salesman, people like Thomas Howlett,

the cold caller who sweet-talked Valerie Morris

into handing over £80.

VOICE ON PHONE: Firstly, Miss, the Visa debit card we had on the

system for you last year, have you got that card there with you?

Jamie Williams, who browbeat an elderly woman into paying up while

she was waiting for an ambulance to take her sick husband to hospital.

And the ringleaders are also here.

The head of the operation, Jonathan Stockting.

He was the brains behind the Sky TV scam,

but now he's in front of the cameras himself,

he seems a little bit shy.

After hours of submissions, the judge delivers the sentences.

A total of nearly 30 years are handed down to the 14 defendants.

The brains behind the business, Paul Delamare,

Jordan Diamont,

and our camera-shy Jonathan Stockting, are all sent to prison.

Stockting receiving four years.

Get the camera out of my face!

Salesman Jamie Williams and Thomas Howlett

are handed down terms of 20 months and 15 months, respectively.

But they are able to celebrate narrowly avoiding prison:

their sentences are each suspended for a year.

So-called sky TV salesman Howlett doesn't like the

Fake Britain camera turned on him.

Stop recording!

But there's a degree of justice for his target,

pensioner Valerie Morris.

I'm glad they'll get what's coming to them, because they'll deserve it.

But, actually, I'm so glad I can put a line under it now.

And the judge congratulated Rhys Harries

and his Trading Standards team for bringing the fraudsters to justice.

We're obviously very pleased with the verdict today.

The judge wanted to send a clear message out to the company

and any other companies conducting their business in the same fashion.

Anybody involved in this type of business will be given

a custodial sentence.

That's all from Fake Britain.

Goodbye.