Episode 1 The Sheriffs Are Coming


Episode 1

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Transcript


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Meet the sheriffs.

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My name's Mr Grix. My colleague and I are enforcement agents.

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It's to do with a High Court order.

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They work for the High Court, and if it says you're owed money,

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it's their job to go and get it.

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I'm here for £6,072.18.

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They can demand payment on the spot...

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I'm here for the full balance.

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How are you going to pay it?

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..or remove assets instead.

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The car will be going unless you can pay it.

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You'll have a week to pay in full before it gets sold at auction.

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Obstructing their work can be a criminal offence.

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I wouldn't do that if I were you.

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The door needs to stay open.

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Every year, in England and Wales,

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unpaid debts totalling more than £80 million

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are recovered by the sheriffs.

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Coming up, a budding property developer's lost out

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after squatters took over his building.

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We have subsidised the squatters,

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approximately £20,000.

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When the sheriffs tried to evict them,

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they get more than they bargained for.

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Didn't see all that, did you?

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There's confusion when Tommy and Craig chase money

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owed by a clothing manufacturer...

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..only their story doesn't check out.

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It transpires the arrangement they had in place, they've defaulted on.

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A locksmith's done a botched job on Pete Mullany's door.

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The mechanism was the wrong one.

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The whole frame and everything was damaged.

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It was a bit of a disaster.

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The boss of the company responsible doesn't want to cooperate.

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But can Ken change his mind?

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That's what I like to see, plenty of stock in the shop.

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And Lawrence and Kev are on the hunt for a stables manager

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who owes money.

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Hello?

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No sign of anybody, is there?

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The place is deserted, but can they get the debtor's attention?

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HORN BEEPS

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Return to the stables immediately please,

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so that we can deal with this.

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This morning, enforcement agent Ken Warby

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is in his usual North London patch.

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He's heading to a shop in Barnet, in pursuit of an unpaid debt.

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On the face of it, it looks like a run-of-the-mill job,

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but he's about to be reminded

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that it takes some people longer than others

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to come to terms with the realities of High Court enforcement.

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We are going to visit a company called All Service For You.

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I believe they're a security company.

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To be precise, All Service For You Ltd

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is a locksmiths,

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and their debt of more than £2,000 all began

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with a surprisingly simple problem,

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a broken lock on the front door

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of Pete Mullany's family home in Stockport.

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The locks themselves wasn't shutting properly,

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such that when you shut the door,

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it was just slightly sticking out a bit,

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so the locks had probably been in there 20 years,

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and they just needed replacing.

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Pete and his wife called around locksmiths for quotes,

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before settling on All Service For You,

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thinking it was a local company.

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It wasn't until we found out a little bit further on in the process

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that the company was based in London,

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and they'd outsourced it to local contractors to pick up the deal.

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So it wasn't kind of what we were hoping for.

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And when a workman came to fix the lock,

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it didn't exactly go as planned.

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It's a composite door with its own unique locking mechanism,

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and the mechanism that he put in was the wrong one,

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so as a result, there was loads of holes everywhere,

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which had been filled in with Polyfilla.

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The door was slightly damaged, as well,

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and at the bottom, didn't shut properly.

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You could actually see the light coming through,

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the wind blowing through into the hallway.

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So all told, it was a bit of a disaster.

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At first, it looked like All Service For You

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were keen to help and sent someone else out

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to fix the problem, only HE fared no better.

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He himself had to, in parts in the door, lathe down the door,

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and as a consequence of lathing down the door,

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he actually splintered all the door, so the damage got worse.

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This time, when the Mullanys tried to complain,

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they found the company was less responsive.

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Calls and messages went unanswered and in the end, they just gave up,

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until several months later, when events spurred Pete into action.

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I went to slam the door and the actual splinter

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started to come away,

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and that's when I realised that this job wasn't good enough.

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So what I did, I did two things, really.

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I checked the original invoice that we got for the locks.

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They'd put one-year warranty, so I thought I was within that one year,

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so still within my rights to do something about it.

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So I contacted them and asked them to ring me,

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sent all the pictures again, and as usual, they never got back.

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Pete decided he wasn't going to take it lying down,

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and following guidance given him by Citizens' Advice,

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got a second opinion.

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I contacted a local master locksmith.

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He came round,

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and originally, we'd been looking at this as to settle the damage

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for the lock, but it was him who pointed out

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that the whole doorframe and everything was damaged,

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and suddenly, it ramped up from just replacing the locks

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to actually the whole door and the whole frame.

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Pete made a claim against All Service For You Ltd

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through the County Courts,

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and when they didn't offer a defence, he won a default judgment.

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But weeks down the line, there's still no sign of his money.

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I've still not received any correspondence from the defendant

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as to whether he's paying this money,

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so I'm getting pretty desperate and I'm just thinking,

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"What do I need to do?"

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More than anything, we need to get that door sorted.

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Three daughters in the house,

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my constant fear is that someone could break that door down.

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When it rains heavily, we're always scared about ingress of water

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coming into the house. When it's windy,

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you can hear it whistling through the bottom of the door.

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Desperate to get his money, and with the law on his side,

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Pete's escalated the case to the High Court

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and called in the sheriffs.

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I'm hoping that they are going to get that money for me,

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because this has been a mega process,

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and it just feels like if it falls at the last step,

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I'll be absolutely devastated.

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In Barnet, Ken's on his way to the shop

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where All Service For You are thought to trade.

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Since Pete enlisted the sheriffs' help to get his money back,

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there have been further legal developments, but Ken is undeterred.

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I know that there was an application...

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..to get the judgment set aside,

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which has recently been thrown out of court,

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so we are good to go on it.

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As he reaches the address,

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it seems the name of the shop doesn't quite match

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the name on his writ.

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37, All Time Security...

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But it's probably just a trading name for the same business,

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and Ken likes what he sees.

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Walk straight in the shop front, that should be easy enough.

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Little does Ken know the extent to which his patience will be tested,

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but he does at least find a nice place for the car.

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That's a good little spot. It's free...

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..and it's literally over the road.

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Time for Ken to discover whether the company's planning

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-to finally pay up for Pete's door.

-Hello.

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All Service For You Ltd?

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Yes.

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I need to speak to the person in charge.

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It's the right company,

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and the woman behind the desk quickly finds the manager.

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My name is Mr Warby.

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OK.

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This is regarding a judgment from an individual called Mr Pete Mullany.

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I think you know about it,

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because I think you tried to get the judgment set aside.

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OK. And what was the outcome?

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The sheriffs are used to arguing with people

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who think their cases are still ongoing,

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but as this man's appeal was rejected yesterday,

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he should know exactly where he stands.

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-Yes.

-So far, so good.

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Or maybe not.

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The man believes that his intention to appeal again

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means he doesn't have to pay,

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but that's not what the law says.

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The locksmiths were ordered to pay Mr Mullany nearly two months ago,

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and this man's attempt to get the judgment overturned has failed.

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The situation's this...

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These now have a High Court judgment against you,

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so I'm here for the full balance.

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After costs, it's now £2,311, that's what I'm here for.

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The man now says he's willing to pay the original judgment debt,

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without costs and fees,

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but the time to pay this lower figure has long gone.

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The amount with Sheriffs' fees currently stands at £2,311.50.

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Yeah...

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At this point, our camera is asked to leave.

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Inside, Ken attempts to explain to the manager

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that he needs to find more than two grand pretty quickly,

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or else goods will be removed from the shop.

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But the man doesn't like what he's hearing and closes the shutters,

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trapping Ken inside.

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Ken follows protocol and calls the police.

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For 25 minutes, the discussion continues behind closed doors,

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until eventually, the shutters reopen.

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The boss thinks he's found a loophole in Ken's paperwork

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and wants to show us.

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The address on the writ is the company's registered office,

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not here, where they are trading from.

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Thinking he's onto a winner, the boss lets us back in.

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But he's barking up the wrong tree.

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Sheriffs can attend anywhere the debtor resides

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or carries out a trade or business.

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Yeah, we're instructed by the client to attend here,

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so that is an extension for the writ.

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To be here.

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The manager seems to think it's unreasonable for the claimant

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to want the money he's legally owed.

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Ken decides the easiest thing is to just wait for backup.

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I want it done amicably, OK? I want the police here,

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just so they can let you know because you won't take it from me,

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that we are within our rights to be here,

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and that we can remove goods from here.

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Maybe you'll have it from the police officer,

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and if he then can't convince you,

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I'll call up the van and we'll remove goods.

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Later, as he starts listing goods for potential removal...

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I can go wherever I want, mate.

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..Ken gets locked in again.

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Using the county courts to try to recover money you're owed

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isn't difficult. 1.5 million money claims

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are made every year in England and Wales,

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involving anything from faulty goods or poor workmanship,

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to unpaid invoices.

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Claims can be filed by post or online for a small fee.

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Both parties in the case will be asked to submit evidence,

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and you may have to attend a court hearing.

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If you're successful,

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a County Court Judgment or CCJ will be issued against the debtor.

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And if they still don't pay, that's when you call the sheriffs.

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It's 6am in Brixton, South London.

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All right, I'll give out a couple of copies of the writ.

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Under the cover of darkness,

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the sheriffs are quietly preparing to carry out an eviction

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on a group of squatters.

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They've taken over a nearby commercial premises,

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and it's the job of team leader Mark King

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to take it back for the owner.

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The client has said there is potentially

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up to 15 people in there.

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We'll give them the opportunity to get their stuff together.

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If they don't, or they mess about or become aggressive or anything,

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they'll just be removed from the property.

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The building is owned by Julien Gressier.

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He works in the fashion industry but with a background in architecture,

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also has a sideline in small-scale property development.

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For me, it's about doing something that I like doing

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and trying to make a living,

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while creating homes which are desperately needed, you know,

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in the UK and in London.

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The property in question is a commercial building,

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which, until recently, was used to sell car parts.

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But Julien is hoping to develop it

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into a mix of residential and commercial units.

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It is currently a large warehouse on two floors, probably 1930s built,

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industrial to some extent,

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which is very much part of the DNA of the building

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which we want to retain.

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However, shortly after buying it at auction,

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Julien was informed that squatters had moved in.

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As the building had been empty for a few months,

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at first he was sympathetic, and went to speak to them.

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They were keen on some sort of deal whereby they stay in the place,

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look after it, and it wouldn't deteriorate any further.

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To some extent, we were probably open to discussion,

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but I think came a point where we fairly quickly realised

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that they were taking the mickey, if you can use that!

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The squatters are preventing access to the building

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which Julien needs to progress the works,

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and because he was unable to persuade them to leave,

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he's embarking on the legal process of getting them removed.

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He's ploughed all his savings into this project,

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and reckons the squatters' intervention

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has cost him a small fortune.

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We are paying, every month.

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Business rates are probably about £3,000 a month on the place.

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We were potentially looking at doing short-term rentals

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for photo shoots and things like that

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which would have recovered some of these costs,

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which, again, now is not possible at all.

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Overall...

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We have subsidised the squatters by approximately £20,000.

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Julien has now obtained a writ of possession from the courts,

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which means he can legally evict the squatters, but even so,

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he's made one last-ditch effort to get them to leave peacefully.

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We were saying, "Look, we've got now all the paperwork in place,

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"tomorrow, we can get the team to literally throw you out.

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"We thought we'd come, you know, it would save us some money,

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"save you some hassle,

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"let's come to some agreement maybe next week or something.

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"You know, you can move out without having to go through that."

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They were very much defiant.

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I think by now I feel that I'm probably being a bit naive and...

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And they're just, you know, taking advantage.

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It's now down to the sheriffs to finish the job.

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Julien's sure that one way or another,

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he'll get the property back,

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but he's worried about what state it might be in.

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The squatters have now been in the property for nearly a month,

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a month and a half, maybe nearly two months?

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We have been told by neighbours

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that there are approximately 30 people in there,

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dogs as well, so we don't know how bad it's going to be.

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While the squatters are asleep,

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the sheriffs are getting ready to make their move.

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Team leader Mark King is no stranger to the tricks

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squatters can employ to keep the authorities out,

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so he's doing a recce with locksmith Andy

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to find out what they might be up against,

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and it doesn't look good.

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Just had a look, all the shutters around the front and the side

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are padlocked or locked up.

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Don't look like they're being used.

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There are two doors which are both locked,

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but they're barricaded on the inside.

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Barricaded doors are bad news for the sheriffs.

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They want to gain access quickly and quietly

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before the squatters are awake and can cause any trouble.

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So Mark needs to choose which of the doors

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he thinks will be the easiest for the team to force open.

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Just get the door open.

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He opts for one which he thinks the squatters might be using

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to go in and out themselves, and gives the go-ahead.

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Knock it in.

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The door is putting up a fight, but persistence pays off.

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And with a bit of elbow grease, the sheriffs manage to prise it open.

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All right. Hold on, hold on.

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What's behind it, though, is going to be much more of a problem.

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That ain't the way they're coming in, then.

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The doorway's thoroughly barricaded.

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The sheriffs throw everything at it they can.

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Someone else give it a go.

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But they've lost the element of surprise,

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so Mark might as well appeal to the squatters directly.

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Right, listen, fellas.

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We're enforcement officers with a High Court writ.

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We're coming in. You need to start packing up your stuff, yeah?

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What the sheriffs don't want is to give the squatters enough time

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to create any more obstacles...

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..especially as the heavily fortified barricade

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they're already up against isn't showing any signs of budging.

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Keep going at that one.

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Mark can't afford to waste any more time,

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so turns his attention to the shutters instead.

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That doesn't prove to be much easier, but eventually,

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they managed to force a gap just wide enough to squeeze through.

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-All right, we're in, we're in.

-Go, go, go.

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Once inside, they set about waking everyone up and moving them out.

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Right, you need to pack your stuff straightaway.

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You've got ten minutes.

0:18:300:18:32

All right, fella, get your stuff packed up.

0:18:320:18:34

You need to leave, yeah?

0:18:340:18:36

Half-asleep squatters aren't the easiest to get motivated.

0:18:370:18:40

And it's not only people that need to leave.

0:18:430:18:46

We've got dogs, yeah.

0:18:460:18:48

-Yeah, three upstairs.

-All right. OK.

0:18:480:18:49

As the squatters slowly start to get their possessions together,

0:18:510:18:54

Mark reviews his tactical entry.

0:18:540:18:56

We chose the wrong door, really, didn't we?!

0:18:580:19:01

But you can't, you can't tell until you get inside.

0:19:010:19:05

I mean, we would have got through that eventually.

0:19:050:19:08

Either way, they're in,

0:19:090:19:11

and it seems like the squatters accept the game's up.

0:19:110:19:14

They were throwing stuff against the door first off,

0:19:140:19:17

but once we're in, they're just packing up, aren't they?

0:19:170:19:21

Because they know what's happening.

0:19:210:19:22

The sheriffs' priority now

0:19:260:19:27

is to try to get the squatters to remove as many of their possessions

0:19:270:19:31

as possible, preferably quickly.

0:19:310:19:34

Well, ideally...

0:19:340:19:35

..we don't want them to be here too long,

0:19:370:19:38

because the longer we're here, the more it's costing the client, but...

0:19:380:19:43

..on the other hand, we want them to take their possessions,

0:19:450:19:48

because if they've got their stuff,

0:19:480:19:50

then they're not going to want to get back in here.

0:19:500:19:53

DOG BARKS

0:19:530:19:56

And this group certainly has a lot of stuff.

0:19:560:19:58

While the squatters' possessions pile up on the pavement outside,

0:20:010:20:05

Mark has a look around the premises.

0:20:050:20:07

He's seen worse, but like many squatted premises,

0:20:070:20:11

it's been left in a bit of a state.

0:20:110:20:12

One of their bedrooms,

0:20:140:20:16

which is probably some old office or something.

0:20:160:20:19

Normally, they take their mattresses with them,

0:20:190:20:21

but they've not bothered this time.

0:20:210:20:25

So far, things are all going smoothly enough.

0:20:250:20:27

Just when it looks like this eviction

0:20:270:20:29

might pass without incident,

0:20:290:20:31

the mood starts to change.

0:20:310:20:33

Just come and go, get your stuff, if you carry on, listen,

0:20:340:20:37

if you carry on playing up, yeah,

0:20:370:20:38

it's going to affect other people getting their stuff, OK?

0:20:380:20:40

Come and get your stuff as you need to, and that's it.

0:20:400:20:43

Another of the squatters isn't keen on having their 15 minutes of fame,

0:20:430:20:47

and is obstructing our cameraman.

0:20:470:20:49

-Just leave her alone.

-No, I'm in the street, you're not police,

0:20:490:20:52

you do your job, this is a public highway.

0:20:520:20:54

Yeah, it's a public highway.

0:20:540:20:56

When the sheriffs step in, tempers flare.

0:20:560:20:59

Don't touch me, not in a public place, don't touch me.

0:20:590:21:02

I'm not touching anything.

0:21:020:21:04

Not touching anything.

0:21:040:21:05

Hey, hey, hey, hey!

0:21:050:21:07

Look, just calm down, fellas.

0:21:070:21:10

-Do you want to get arrested?

-Why?

0:21:100:21:12

Do you want to get arrested?

0:21:120:21:13

-We're in the street.

-Well then, stop.

0:21:130:21:15

You don't want to make things worse for everyone else out here.

0:21:150:21:18

The squatters are becoming more and more agitated.

0:21:180:21:21

The situation is starting to turn ugly.

0:21:210:21:24

Watch me! Hey, hey, hey!

0:21:250:21:27

Try and burn me again with it, and I will chuck it.

0:21:270:21:29

-No.

-You don't... You are grabbing me.

0:21:290:21:32

You just tried to burn me with your cigarette.

0:21:320:21:34

Don't grab me. This woman is grabbing me.

0:21:340:21:36

I'm not doing anything.

0:21:360:21:37

No-one else to go back in now.

0:21:380:21:40

No-one goes in now, Rupert.

0:21:400:21:42

What?

0:21:420:21:43

Take a step back.

0:21:430:21:44

-What?

-Take a step back, take a step back.

0:21:440:21:46

No-one's going back in there because she's messing about.

0:21:460:21:48

Enough is enough.

0:21:500:21:52

With some of the squatters getting aggressive,

0:21:520:21:54

the sheriffs take the decision not to let anyone else back in.

0:21:540:21:58

Whatever possessions are inside will have to be left behind.

0:21:580:22:01

So it's now all the more important the building's well and truly secured,

0:22:020:22:06

so they don't break back in later.

0:22:060:22:09

Locksmith Andy's already on the case,

0:22:100:22:12

and there is at least one door where the job's been done for him.

0:22:120:22:16

Yeah, a bit of barricading from the front.

0:22:160:22:19

So I don't think Andy will do anything with that,

0:22:190:22:21

because it's as good as it's going to be.

0:22:210:22:23

As the new locks go on, the squatters start to disperse.

0:22:250:22:29

But just as it appears that the tensions have been defused,

0:22:290:22:32

one man who was causing trouble earlier comes back for more...

0:22:320:22:36

A MAN SHOUTS

0:22:360:22:37

..kicking our cameraman in the shins as a parting shot.

0:22:370:22:41

We don't care. You're not welcome.

0:22:410:22:43

He's just doing his job. Leave him alone.

0:22:430:22:46

That's the last we see of him, though,

0:22:460:22:48

and as the final stragglers head on their way,

0:22:480:22:50

the sheriffs' work is done.

0:22:500:22:53

All the locks have been changed.

0:22:530:22:55

All the padlocks, exterior locks, door locks, everything.

0:22:550:22:59

The property's secure.

0:22:590:23:00

Um...

0:23:000:23:02

just got to sign vacant possession to the client,

0:23:020:23:05

and then it's time for breakfast.

0:23:050:23:07

The property is now back in the hands of the owner,

0:23:100:23:13

and, a few weeks later, we're catching up with him.

0:23:130:23:16

Julien says the damage turned out to be far worse

0:23:160:23:20

than he had feared.

0:23:200:23:21

You had the alarm system that they ripped out,

0:23:230:23:26

you had the copper pipes, which were pretty much running all across,

0:23:280:23:32

that they nicked.

0:23:320:23:33

You know, chopped them off, sold for scrap, I guess.

0:23:330:23:37

The worst was actually all the rubbish that we had to get rid of.

0:23:370:23:40

That was probably about £3,000 to get rid of it.

0:23:400:23:44

But with the clear-up complete, the space is now usable once more.

0:23:460:23:50

It's being hired for photo shoots as planned,

0:23:500:23:53

while the details of the redevelopment are finalised.

0:23:530:23:56

Julien is relieved to have his project back on track.

0:23:560:24:00

I'm really happy I got the place back.

0:24:000:24:02

It was pretty much two months of delay,

0:24:020:24:06

but it's now behind us.

0:24:060:24:09

I have to thank the sheriffs very much

0:24:090:24:11

for their...for their help.

0:24:110:24:14

And for giving us the space back, really.

0:24:140:24:16

Goods and services must meet expectations,

0:24:280:24:30

or else the buyer is usually entitled to their money back.

0:24:300:24:34

Much of the sheriffs' work concerns cases like these,

0:24:340:24:37

and while they might feel they've seen it all,

0:24:370:24:40

there are still jobs that throw up surprises.

0:24:400:24:42

In the South-east, enforcement agents Lawrence Grix

0:24:450:24:48

and Kev McNally are heading into the countryside.

0:24:480:24:51

We are in Horsham in West Sussex today.

0:24:520:24:54

We're going to West Sussex Livery.

0:24:550:24:58

The debt is relating to...

0:24:590:25:01

HE CHUCKLES

0:25:050:25:06

Is that a wind-up?

0:25:070:25:09

What is the debt relating to?

0:25:090:25:11

Kev can barely believe it,

0:25:130:25:14

but the dispute began with the purchase of some

0:25:140:25:17

horse semen, as Lawrence explains.

0:25:170:25:21

Apparently, our claimant's mare, um,

0:25:210:25:25

was due to be impregnated by the debtor's stallion.

0:25:250:25:28

I don't know if it was artificial or if they actually covered the mare.

0:25:280:25:31

But the mare didn't get pregnant.

0:25:310:25:34

Test results on the stallion's semen revealed it was substandard,

0:25:350:25:39

and was therefore unlikely to result in a pregnancy.

0:25:390:25:42

This is basically the money she paid for the...

0:25:420:25:45

..for the duff semen.

0:25:460:25:48

THEY LAUGH

0:25:490:25:50

It may not be your typical case, but the law works the same nonetheless.

0:25:510:25:56

After the mare's owner was refused a refund,

0:25:560:25:58

she took West Sussex Livery to court - and won.

0:25:580:26:02

That was six months ago, and with costs and fees,

0:26:020:26:05

the stables now owes £2,273.

0:26:050:26:09

Kev reckons he's got a pretty good idea of what assets

0:26:130:26:16

they're likely to find.

0:26:160:26:18

There's going to be stuff to remove at a stables, you presume.

0:26:180:26:21

I suppose, potentially, horses but, in reality,

0:26:230:26:27

that's not going to be happening.

0:26:270:26:28

But if that's the only asset they've got, we have to take it.

0:26:280:26:31

We're not going to take any horses.

0:26:310:26:33

THEY LAUGH

0:26:330:26:34

As they approach the location the claimant's given them,

0:26:360:26:39

Lawrence realises they've got a problem.

0:26:390:26:41

Access to the stables seems to be through a neighbouring farm,

0:26:410:26:45

and the sheriffs aren't entitled to just go wherever they like.

0:26:450:26:49

The stables are out the back here.

0:26:500:26:52

But we can't cross third-party premises to get into

0:26:520:26:54

where we're going.

0:26:540:26:56

We can't cross somebody else's land.

0:26:560:26:58

At least not without their permission.

0:26:590:27:01

The sheriffs pull up outside a back entrance to the farm

0:27:010:27:04

and try their luck.

0:27:040:27:06

See, it's shut.

0:27:080:27:09

The sheriffs might have stumbled at the first fence.

0:27:090:27:13

If they were to get into the property improperly,

0:27:130:27:16

any subsequent action they take could be overturned by a judge.

0:27:160:27:21

Here, go on, hop up. Just...

0:27:210:27:22

pull yourself up and have a butchers.

0:27:230:27:25

But the law doesn't stop them from taking a look.

0:27:270:27:31

-The door's open here.

-Oh, what, the door into the building?

0:27:310:27:34

There's someone... The door's open here.

0:27:350:27:38

Is it? Hello?!

0:27:380:27:40

There's no answer.

0:27:400:27:42

But Kev's pretty sure they're in the right place.

0:27:420:27:45

I did see one of the horses' heads sticking out.

0:27:450:27:48

I'm not sure if it was the, uh,

0:27:480:27:51

the horse in question.

0:27:510:27:52

From his elevated position,

0:27:540:27:55

Kev has also spotted a track which might be another way in.

0:27:550:27:58

They get back in the van and go and look for a second entrance.

0:28:000:28:04

If we go out of the lane,

0:28:050:28:06

turn left back the way we came...

0:28:070:28:09

-Yeah.

-Oh, this is it, Yeah, look, look, look.

0:28:100:28:13

This is exactly where we were knocking.

0:28:130:28:15

They've found it, and it doesn't look like they'll have any problem

0:28:150:28:18

getting in after all.

0:28:180:28:19

That gate will open.

0:28:190:28:21

-Shall I go in that way?

-Yes, please, mate, yeah.

0:28:210:28:24

Having finally found the premises, they head in to look for the owner,

0:28:280:28:32

a woman called Anne Hawes.

0:28:320:28:34

Hello?

0:28:350:28:37

Hello?

0:28:370:28:39

-Hello?

-Anybody around?

0:28:390:28:41

But the only signs of life are either equine...

0:28:410:28:44

Horses. Big heads.

0:28:440:28:46

..or canine.

0:28:460:28:47

There's dogs here.

0:28:470:28:49

Hello, pups.

0:28:490:28:51

They might be cute but the sheriffs didn't come here for puppies.

0:28:520:28:56

-Hello?

-There's no sign of anybody, is there?

0:28:560:28:59

Deserted.

0:28:590:29:01

Where is everyone, Lawrence?

0:29:010:29:03

-Don't know, mate.

-Do you not think that's odd?

0:29:030:29:06

Someone has been here recently. Everything's open,

0:29:060:29:10

there's half a dozen horses and the stables are clearly working.

0:29:100:29:13

Whether they've made themselves scarce after seeing the sheriffs

0:29:140:29:17

arrive, or just popped out for lunch, without making contact,

0:29:170:29:21

there's not much Lawrence and Kev can do.

0:29:210:29:25

Feel like we're in the Walking Dead.

0:29:250:29:27

I can't believe there's nobody here.

0:29:290:29:31

They're in a sticky situation. The animals and equipment here

0:29:340:29:38

could well belong to clients of the stables,

0:29:380:29:40

and there's no way of knowing what, if anything, belongs to the debtor.

0:29:400:29:44

-I don't think anyone's here, Lawrence.

-I don't.

0:29:440:29:47

Lawrence has a number for the woman

0:29:470:29:49

who runs the place, but gets no answer.

0:29:490:29:52

This is a message for Anne Hawes.

0:29:530:29:54

My name is Mr Grix. I'm an enforcement agent.

0:29:540:29:57

I've got a High Court writ against West Sussex Livery.

0:29:570:29:59

I'm actually at the stables at the moment.

0:29:590:30:02

Would you be able to ring me back, please,

0:30:020:30:04

or return to the stables immediately, please,

0:30:040:30:06

so that we can deal with this? Thank you.

0:30:060:30:08

Kev makes a final desperate plea to get someone's attention.

0:30:100:30:13

HE BEEPS HORN

0:30:130:30:16

But even that goes unheard.

0:30:190:30:22

It appears deserted but you wouldn't expect them to just disappear,

0:30:220:30:25

so we're just going to sit here for a little while in case somebody

0:30:250:30:28

comes back. Or as is sometimes the case,

0:30:280:30:31

on jobs like this,

0:30:310:30:33

the first thing you know is the police turn up.

0:30:330:30:35

People put in a call to the police saying "Oh, there's people on my

0:30:350:30:38

"land, there's people doing this, people doing that."

0:30:380:30:41

After waiting it out,

0:30:440:30:45

there's still no sign of either the police or the debtor.

0:30:450:30:48

And eventually, they have to call it a day.

0:30:480:30:52

They take down the registration numbers of the vehicles here

0:30:520:30:55

so that they can run some checks.

0:30:550:30:57

Lawrence prepares some paperwork, and with nowhere better to leave it,

0:30:570:31:00

Kev tucks it under the gate latch as they leave.

0:31:000:31:03

Anyone getting in is seeing that.

0:31:040:31:07

The job might seem like it's a bit of a 'mare but, in fact,

0:31:070:31:11

it turns out to be quite the opposite.

0:31:110:31:13

While the sheriffs never managed to meet Ms Hawes in person,

0:31:140:31:18

the paperwork does have the desired effect.

0:31:180:31:21

Shortly after their visit, she paid the £2,273 owing,

0:31:210:31:26

and the claimant has finally got their money back.

0:31:260:31:29

If you've won a County Court Judgment and haven't been paid,

0:31:340:31:37

for £66, you can get the case transferred up to the High Court,

0:31:370:31:41

which will issue a writ for enforcement by the sheriffs.

0:31:410:31:44

My job is to collect in full or remove goods.

0:31:440:31:49

They've got special powers of entry.

0:31:490:31:51

We don't have to take any notice of your security protocol, I'm afraid.

0:31:510:31:54

And there's no limit on the size of the debts they can pursue.

0:31:540:31:57

£1.6 million.

0:31:570:31:59

If they're successful, they'll recover your money and costs

0:32:010:32:04

from the debtor.

0:32:040:32:05

Have you got the cash now, then?

0:32:050:32:07

As well as their own fees, which are set by the government.

0:32:070:32:10

-She's paid, the judgment is settled.

-Thank you very much.

0:32:100:32:13

If the sheriffs can't get your money,

0:32:130:32:16

they'll ask you to pay a fee of £75 plus VAT.

0:32:160:32:20

Back in Barnet, Sheriff Ken Warby is still in a high-street locksmiths -

0:32:240:32:28

All Service For You Ltd -

0:32:280:32:30

trying to convince the boss to pay up £2,311.

0:32:300:32:35

He says he's happy to pay the original court award,

0:32:360:32:39

but not the extra fees incurred after he didn't pay and the case was

0:32:390:32:42

transferred to the sheriffs.

0:32:420:32:44

He's adamant he's not going to pay our charges at all.

0:32:440:32:47

He'll pay the debt, he's not going to pay our charges.

0:32:470:32:50

He's spoken to his solicitor. His solicitor has advised him to pay.

0:32:500:32:53

But he's still not having it, he's just being very stubborn.

0:32:530:32:56

The police are still on their way because he says no-one's going

0:32:560:32:58

to be removing goods from here. Hopefully, when the police turn up,

0:32:580:33:01

they will advise him that we can remove goods from here

0:33:010:33:04

and he'll pay the debt in full.

0:33:040:33:06

Sorry, sir. I'm going to have to crack on with this.

0:33:130:33:15

So your charges will now apply, OK? You have been warned.

0:33:150:33:18

Ken calls for a removal truck...

0:33:190:33:21

meaning even more fees.

0:33:210:33:23

And he begins to make an inventory of assets in the shop.

0:33:230:33:26

But the boss isn't being very helpful.

0:33:260:33:29

Let's start with the key machine over there.

0:33:340:33:37

So, show me proof it's not yours.

0:33:400:33:42

OK. And the stock, for example?

0:33:470:33:49

OK.

0:33:500:33:51

Not really, not if we can help it.

0:33:540:33:55

You sure have.

0:33:570:33:58

Ken's not sure of a door lock's auction value,

0:34:000:34:03

but he's likely to need a lot of them to get close to the value of

0:34:030:34:06

the debt. So he needs to list everything he can find.

0:34:060:34:10

Only the boss isn't happy with him looking around.

0:34:100:34:13

I can go wherever I want, mate.

0:34:130:34:14

It's under the same roof.

0:34:180:34:20

The man once again sends our camera outside...

0:34:230:34:25

..locks the doors and closes the shutters.

0:34:310:34:34

Ken puts another call in to the police.

0:34:360:34:38

And they arrive shortly afterwards.

0:34:400:34:41

Hello?

0:34:470:34:48

Hello, it's the police.

0:34:500:34:52

Can you open the door, please? Thank you.

0:34:520:34:54

The police are let in, and it's still a relatively good-natured

0:34:570:35:00

atmosphere inside. But as the boss continues to repeat

0:35:000:35:03

the same arguments Ken's been listening to for the past two and a half hours,

0:35:030:35:07

patience is wearing thin.

0:35:070:35:09

The eventual sight of the removal truck is welcome relief.

0:35:110:35:14

Ken's hoping that will provide the incentive for the boss to pay.

0:35:140:35:18

Come in when you're ready, mate.

0:35:200:35:22

With a police escort, Ken and the removals man get to work.

0:35:220:35:26

But even when faced with the prospect of an almost completely

0:35:270:35:30

empty store, the boss still doesn't cave in.

0:35:300:35:33

Now the police have arrived, now the removal guy's arrived,

0:35:350:35:39

he's now claiming that there's other companies in here that own

0:35:390:35:42

certain things, so we're looking for invoices and stuff on that now as proof.

0:35:420:35:47

It's looking at the moment like he's not going to pay it.

0:35:470:35:49

He's digging his heels in, so I'm going to have to do the same.

0:35:490:35:52

And so the excruciating task of comparing thousands of locks and

0:35:520:35:56

parts against individual receipts continues.

0:35:560:35:59

Finally, as the first box of his stuff is set down in the lorry,

0:36:000:36:04

the boss reaches for his credit card and pays in full.

0:36:040:36:08

The saga is finally over.

0:36:080:36:10

He thought as soon as the police turn up that we would have to go.

0:36:100:36:14

I started listing stuff inside, the guy turned up to remove them,

0:36:140:36:18

and his bottle went. I knew he would pay in the end.

0:36:180:36:21

Despite a judge rejecting his appeal,

0:36:270:36:29

the man is still convinced he's in the right.

0:36:290:36:32

He says Mr Mullany tried to get the damage done to his door fixed after

0:36:320:36:36

their standard guarantee had expired.

0:36:360:36:38

But he's not helped himself.

0:36:520:36:54

By failing to pay when he was ordered to after the first court hearing,

0:36:540:36:58

and again when Ken turned up this morning,

0:36:580:37:00

his final bill is more than double the original judgment.

0:37:000:37:03

He ended up paying a whopping...

0:37:040:37:08

Drumroll...

0:37:080:37:10

£3,993.52.

0:37:100:37:12

He's had full fees on there. Stupid, really,

0:37:130:37:16

because all that could have been avoided.

0:37:160:37:18

All he wanted to do was pay the debt.

0:37:180:37:20

He didn't want to pay any of our charges at all.

0:37:200:37:22

And the upshot was, he's ended up paying a hell of a lot more than

0:37:220:37:27

what I originally went in there for, to the tune of over £1,500.

0:37:270:37:32

The boss might be wishing today had panned out differently,

0:37:320:37:36

but back in Stockport, his customer, Pete Mullany,

0:37:360:37:39

is more than happy with the outcome.

0:37:390:37:41

I'm just over the moon, really relieved.

0:37:410:37:44

The main thing now is to get this door repaired.

0:37:450:37:48

If I'm honest with you, I would have done the door before but I genuinely

0:37:480:37:51

thought it might be used as evidence at some point.

0:37:510:37:54

But I'm already intending to get a lad that I know quite well to come

0:37:540:37:57

and fix the door.

0:37:570:37:58

I think everyone has a good laugh at it when they come in

0:37:580:38:01

now and see the state that it's in at the minute.

0:38:010:38:04

While Ken's been embroiled in a stand-off at the locksmiths,

0:38:120:38:16

in the Midlands, enforcement agents Craig Wild and Tommy Coyle have a

0:38:160:38:20

very different kind of job on their hands.

0:38:200:38:23

They've got another writ of control for a company

0:38:230:38:26

which has fallen behind with payments to a supplier.

0:38:260:38:29

We're in Leicester today.

0:38:300:38:32

Off to see a company called Freedom Clothing Ltd.

0:38:320:38:35

The amount of money that's outstanding, just short of £11,000.

0:38:350:38:39

Freedom Clothing Ltd owes a debt to Jerseytex Ltd,

0:38:390:38:43

who've gone to court to get their money.

0:38:430:38:46

Freedom Clothing didn't defend the case,

0:38:460:38:48

so a default judgment was awarded against them.

0:38:480:38:51

They now owe £10,909.

0:38:510:38:55

Tommy and Craig are on their way to collect.

0:38:580:39:01

If they can find the place.

0:39:010:39:02

Here we are, then. What are we looking for?

0:39:030:39:05

Freedom Clothing Ltd.

0:39:050:39:07

-It's number eight.

-Is it?

-Yeah. It's number eight.

0:39:080:39:12

But when they can't find it, Craig has another look at the writ.

0:39:140:39:19

-We're looking for number...

-Nine.

0:39:190:39:22

-Eh?

-It's back there, behind us now.

0:39:220:39:24

Despite Craig's best efforts, the sheriffs locate the premises.

0:39:270:39:32

We're there, kid. We're there, kid.

0:39:320:39:34

There's parking right outside as well.

0:39:340:39:36

-Drop it here.

-I'm dropping it under here, yeah.

0:39:360:39:40

I think the gate's to the right, uh, to the left, mate,

0:39:400:39:42

-we just saw. The back door.

-Is this it?

0:39:420:39:45

Are you all right? Is it Freedom Clothing Ltd?

0:39:490:39:51

-Yeah.

-Enforcement agent.

0:39:510:39:53

Tommy heads to the office to tell the boss it's time to pay up.

0:39:540:39:58

-You all right, guys? Yeah.

-It's to do with a High Court order.

0:39:590:40:03

-Yeah.

-In the company name.

-Yes.

0:40:030:40:05

It's regarding Jerseytex Ltd, that's the creditor.

0:40:060:40:10

You can speak to them... At the moment...

0:40:140:40:17

You paid it in full to them, did you?

0:40:190:40:21

Yeah, at the moment,

0:40:260:40:28

it's been issued as a High Court order and they've instructed us...

0:40:280:40:31

-I can...

-By all means, yeah. If you want to call them.

0:40:310:40:34

There seems to be some confusion, but our camera is asked to leave

0:40:340:40:38

before Tommy can make sense of the man's story.

0:40:380:40:40

Inside, the company insists that they have an agreement with their

0:40:420:40:46

creditor and that they don't have to pay the sheriffs.

0:40:460:40:49

But they're not going to just take his word for it.

0:40:490:40:52

We haven't been notified of any arrangements.

0:40:520:40:55

If it hasn't been paid and the claimant says that there's no

0:40:550:40:59

arrangement in place, then our instructions are to carry on.

0:40:590:41:03

It's a small sort of textile workshop,

0:41:030:41:07

with probably about 10-15 machines at the back.

0:41:070:41:10

If they haven't got the funds, then we will be looking to remove it.

0:41:110:41:15

Whatever arrangement Freedom Clothing Ltd might think

0:41:160:41:19

they have to clear their debt,

0:41:190:41:21

from experience, the sheriffs know that in most cases like these,

0:41:210:41:24

they've been called out because the debtor has failed to keep up with

0:41:240:41:27

payments. And sure enough,

0:41:270:41:29

that's exactly what seems to have happened here.

0:41:290:41:32

Director's on the phone to the claimant because he's claiming he

0:41:320:41:35

had some sort of arrangement in place.

0:41:350:41:36

Tommy's spoken to the claimant and it transpired that the arrangement

0:41:360:41:40

they had in place, they've defaulted on,

0:41:400:41:43

so they want us to carry on.

0:41:430:41:46

Their High Court writ means the sheriffs can now insist the debt's

0:41:460:41:49

paid off in full.

0:41:490:41:51

Given the valuable assets in the unit,

0:41:510:41:53

and the company's previous failure to keep up with promised payments,

0:41:530:41:57

they don't plan to settle for anything less.

0:41:570:42:01

He's struggling to try and raise the money.

0:42:010:42:03

And in my view, he hasn't made sufficient efforts at the moment.

0:42:030:42:06

He's focusing his energies on trying to go back onto an arrangement

0:42:060:42:09

plan. Once we've actually focused his mind,

0:42:090:42:13

I'm sure he'll actually be able to get the money together.

0:42:130:42:17

The threat of his machines being removed soon does the trick.

0:42:170:42:20

The boss provides evidence of a £2,500 payment

0:42:210:42:25

that he's already made,

0:42:250:42:27

and once that's deducted from the bill,

0:42:270:42:29

he manages to come up with the rest of the money.

0:42:290:42:31

Yeah, it went pretty well. The gentleman was quite cooperative.

0:42:310:42:36

He had already made a payment.

0:42:360:42:38

It was just ironing out and making sure we could see evidence of that

0:42:380:42:42

payment he had already made to the claimant.

0:42:420:42:44

If he could produce that,

0:42:440:42:46

we actually had a quick conversation with the claimant as well,

0:42:460:42:49

we verified this, but they specify the payment needs to be paid in full

0:42:490:42:52

and he needs to deal with ourselves. And that's what he did.

0:42:520:42:56

He paid the balance in full.

0:42:560:42:58

Which was a £5,500 transfer and £3,000 in cash.

0:42:580:43:02

The supplier will now get the money they're owed.

0:43:020:43:05

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