Episode 16 Crimewatch Roadshow

We're live and kicking off our final week with a packed programme.

A new appeal to find the killer of Surjit Takhar,

the devoted dad whose body was found near a motorway.

For my children's sake, for my sake, if you know anything,

no matter how small it is, just please let somebody know.

And we're with the police as they dismantle dangerous

One of the main things we check is any booby-traps.

Even worse - the shoddy electrics in these cannabis

We'll be seeing how these guys tackle them.

Life of the next 45 minutes, you are watching Crimewatch road show.

Hello and welcome to Crimewatch Roadshow.

It's the last week of the series and we still need your

The elderly postmaster attacked at knifepoint

He started shouting, "I'm going to kill you,

And how images from your phone could make all the difference

Today the Roadshow's moved to the Midlands,

to Handsworth Fire Station in Birmingham.

Tina Daheley, it's your first morning with us.

Well, I'm in the middle of a cannabis farm.

It looks - and even smells - very realistic!

But it's fake, and it's used to train the emergency services

to deal with the many real dangers found in illegal cannabis factories.

Join me later for the full guided tour.

But first, can you help police, and a grieving family,

solve a mystery that's spanned almost nine years?

When I met circuit, he was just like normal guy, he was about 18, 19, I

was only 17 -- when I met Surjit. Really friendly, really nice person.

We were married for about 14, 15 years, we had three children. But

over the years the family went through some tough times. He was

drinking quite heavily, throughout the years he carried on drinking and

drinking and got really serious, a reason why we both split up. Surjit

Takhar left the family home in Walsall in 2007 before moving into a

flat a few miles away in Oldbury. He was really determined during that

year to change, to be a better person, to stop drinking, show us,

prove to us that he is a family man, therefore the children, that the

children could start building the trust and relying on him again. But

before that could happen, Surjit went missing. Because of his drink,

he would go away for a week, then he would come back, and it was a

pattern I was used to, so to me it didn't really mean anything when he

went for that week, and suddenly when I found out he was gone for two

weeks, I knew something was wrong. Surjit was reported missing by his

family on October the 8th 2008. For his children, growing up without

their father was a confusing time. We were worried as well, but because

he used to disappear a lot, we weren't really sure how to feel. We

were angry thinking he just left and went and not bothering to come back

to even see their children. They had exams, 13th birthday, 16, 18, all

these milestones. Seven years went by with no news. Then, in August

2015, their worst fears were realised. A police investigation is

under way after a human skull was discovered near junction four of the

54 at Telford in Shropshire. A forensic inquiry is now being

carried out at scene. The remains were found just to the side of me

here by junction four on the A54, found by workmen who were surveying

the land here. To build up a picture of how long the body had been at the

scene, police bought in a forensic expert to analyse plant growth and

other evidence. They were believed to be the remains of a male aged

between 28 to 35 years of age. There were some Sikh bangles we believe

the deceased had been wearing at the time of his death. On TV I saw the

appeal, they showed some Sikh bangles which I recognised

straightaway. I knew they were his, I recognised them. The family

contacted the police. A DNA sample from a tooth confirmed it was

Surjit. It was just a normal day, I went to work and then suddenly I had

officers visit me at work to let me know that they had found a body, to

find out that he was actually buried for all these years and it confirmed

it was him. I went into shock straightaway, I just couldn't

believe it was him. We didn't really know how to feel as well. Being

there for so long, yeah. Probably still in shock now, to be honest. To

be told that his remains had been there for a long time, my

emotions... I think from being angry they just went into guilt and the

fact that I'd thought in my head that he had just left us and

everything, so I think it was a lot of guilt at the time. It still is,

to be honest. Tests confirmed Surjit had suffered injuries to his face,

ribs and wrist, all consistent with some sort of trauma. When he went

missing in 2008, traces of blood had also been found at his home. The

site where the remains were found was clearly a site where they had

been disposed of, as opposed to somebody falling or coming

accidentally across their depth at that location. This is supported by

the blood and tissue from the address and the circumstances around

Surjit not being seen since 2008 lead this to be a suspicious death.

Police are now appealing to the local community where Surjit spent

the last few months of his life to help them solve what they believe to

be a murder. We want answers. We just want to know what happened. Why

did it happen? Someone out there, please, for my children's sake, for

my sake, if you know anything, no matter how small it is, please come

and let the police know, let somebody know. They've lived a life

without a father for all these years, without any answers. I just

want them, I want what's best for all of us, for our children, and got

Surjit to rest in peace. Detective Inspector

James Munro is with me. You saw mamma just how determined

Surjit's family are to find his killer. What do we know about the

lifestyle he was living? We know Surjit was living a chaotic

lifestyle at the time of his disappearance, drinking heavily and

he had run up some debts, we are keen to speak to people who may have

information regarding those issues he had at the time to come forward

to give some peace to his family. It happened a long time ago but it is

possible someone may have seen something suspicious around the time

his body was dumped, remind us where it was bad? Junction four of the

M54, that is where his remains were found, we are keen to speak to

anybody who saw suspicious activity in and around October 2000 and

eight. What other information are you hoping for? We are keen to speak

to people with specific information regarding Surjit's disappearance, he

went missing on October one 2008 from his address in the Oldbury area

of the West Midlands and we are keen to speak to people who have

information regarding his lifestyle, particularly his frequenting of the

Temple on Soho Road in the centre of Birmingham, that is key for us. You

are keen to hear from someone who contacted you last year? January 25

last year we had a call with specific information regarding the

case, anonymous male caller. That person unfortunately was cut off

before they were put through to the investigation team and I am urging

them to come forward again today, their core will be treated in the

strictest confidence. If you have any information that could help,

please do get in touch. You saw how desperate Surjit's family after

answers. The lines are open now. Time now for our roundup

of criminals caught on CCTV. Take a look and see if you recognise

any of these faces. This guy driving his soft top is

here for the second time today to sell his laptop and mobile phone.

When the deal goes pear shaped, he decides to head home, keeping hold

of his gadgets, but he is being blocked in by a van just off-camera

and he is in for a shock. Four robbers get out and sworn his car.

What you don't see is a man pointing a gun straight at the victim. Then

they go for him, gripping his jewellery and watch away, they

ransacked the front and back seats, even the boot. Once satisfied, the

robbers take his car keys, leaving the victim pleading for them back.

Eventually they made off with over ?8,000 worth of goods and through

the man's keys on the floor. If you think you know who these men are, we

need to hear from you. It is Christmas Eve, but this guy

isn't quite getting into the spirit of things. He forces his way into a

mosque in central London and it looks like he is on a mission.

Kicking in the locked office door, he scrambles around looking for

things to pinch. Once satisfied, he scuppers as quick as he can,

stealing the Imam's personal laptop, ?600 in cash, and causing around

?400 worth of damage. If you know who this group is, call us now.

If you recognised anyone, get on the phone now.

Or you can text us on 63399 - text CW, space, and then your message.

Texts will be charged at your standard message rate.

Or send us an email - the address is [email protected].

Rav, this bit of kit is very useful for the teams tasked with finding

It's a thermal imaging camera, and police use it to detect large

areas of heat given off by the lights used

Mike Hall is from West Midlands Police's cannabis disposal team.

When might use this? This would be used with the checks and balances on

people give us information on suspicion of a cannabis factory, we

use this as an indicator to give more information so we would be able

to put that in front of a magistrate. Let's have a go, what do

I do? Pointed at the windows, you will see the heat for some in doubt,

lots of different colours, and it will show the temperature of the

windows. Where the heat is coming out of the cannabis factory, out

from the e.Dams and underneath the windows, we would not expect to see

this from a house where there is not a cannabis factory. So you might be

able to establish there is cannabis inside before you go in? Very

clever. In a moment I will take a look

around the fake cannabis farm at this fire station but first I spent

time with Mike's team to find out how hazardous it can be.

The UK's wholesale cannabis market is thought to be worth almost ?1

billion per year. It is cultivated in people's homes and in industrial

sized operations. Stopping that trade is a priority for police. Here

in the West Midlands, police have set up a dedicated cannabis disposal

unit to deal with the problem, and today we have got access to their

base to find out more about how they operate. Set up in 2010, the team

focuses on finding and disrupting cannabis farms run organised gangs.

We are dealing with around four all five cannabis factories a day,

generally, they come into either through warrants, community led

intelligence, or spontaneously where we discover a cannabis factory for

another reason, for instant a fire or search of a premises on an

unrelated matter. There can be multiple raids on any given day said

the team must be ready to react at a moment's notice.

How do you prepare for a raid on a cannabis factory? We try and

bejewelled we have got enough equipment that can more or less deal

with as many scenarios as we possibly can. We have got clothes

now, the standard issue, what we should have is one of these, but

what I prefer, this is my favourite, is these. Wow, I expect officers to

have things like handcuffs, a Kayser, a battle, this is very

different? You need gardening tools, eventually? Absolutely, just like

the officers out on the street, they use the correct equipment to deal

with the scenarios they are likely to face, and the cannabis team carry

equipment we need in order to do the job. A report has come in of a

significant cannabis farm in a suburb of Birmingham. The team

springs into action. Arriving on occasion, the team gets ready to

make their first assessment under Mike's command. Two officers will go

in first to check for safety and give us a brief of what we are

facing in that. They will check for safety, structural alterations,

electoral hazards -- electrical hazards that might be in there. One

of the first things we check is any booby traps because they will have

nails on the back of the doors so that when you entered the room you

can catch them on your hand. The house is declared safe to enter and

the team begins the task of seizing this huge haul of mature plants.

This room is typical of the way rooms are converted, electricity for

the high-intensity lights, ventilation systems. This fan is as

heavy as a domestic fridge, just hanging on wires above our head from

the ceiling. There is also where the ventilation goes, they have knocked

holes in the chimney breast and taken away some of the brickwork.

The criminal gangs behind this farm has left the rented property in a

hazardous state. They have even bypassed the meter to steal

electricity. They connect the electricity just using live and

neutral and they don't the socket so potentially every bit of metal in

this premises could have been electrified, including the radiators

and the taps. The high-value crop has been cut down and up. -- bagged

up. And the team gets to work dismantling the site. A cannabis

farm of this side would probably cost about ?15,000 to set up with

the equipment, lighting, ventilation and growing materials, so what we

aim to do is disrupt the drug network, take away the initial

investment and take away their huge profit by taking the cannabis away.

And you can see here that people like to protect their investment,

and these are some of the dangers that others, as the police, face

when we go into cannabis factories. The bags full of cannabis are

removed and another successful raid comes to an end. The four rooms

used, all three bedrooms and the loft, we have taken away a total of

219 plants. The team heads back to base, where the sheer scale of the

problem is clear to see. Wow, this is a lot of cannabis. What

are we looking at? About a month's call off the streets of the West

Midlands here, around six times. What is the commercial value? Could

be as much as ?60 million worth. Just from one month? Joest, just

from one month. The smile is overpowering. That is often what

gives it away to members of the public who report their concerns.

This is kept in a secure container, what happens to it next? This is

authorised for disposal, we wait for it to rot down then it is taken away

and destroyed. Well, before police can get

drugs off the street, they have to gain entry

to the property - Here at this fake cannabis farm,

officers train for that challenge. And that's what I'm doing now,

in this very dark, cramped space! Talk me through what you would be

doing here. This simulates the trips and hazards that we come across when

entering a cannabis farm. We can make this as easy or difficult as we

want, depending on the level of training required for the 999

services. In a real-life scenario, the space can be very confined and

we could even end up being on our hands and knees in spaces like an

attic or lost. There are a lot of things to be aware of. Those

equivalent over your head. We have live wires behind you and things on

the floor. So we need to remain vigilant at all times. Thankfully, I

don't have to crawl through here but I do have to come down this ladder

into the cannabis farm itself. And hopefully, Michael should be waiting

for me at the bottom! This is it. So that was the real cannabis. And this

is the fake stuff. How does this place helped prepare people for the

real thing? It gives you exposure training for 999 services, so we can

highlight the different risks involved in entering and dealing

with a cannabis factory. We can change the training to a super

scenario. We can do a casualty evacuation or even simulate fires or

electrical hazards. Some of these cannabis farms are really secure,

though, and difficult to get into. Very difficult. We use specialist

method of entry equipment like this battering ram. It is really heavy!

And how many cannabis farms would you come across typically? We can

see as many as five in a day sometimes. It depends on the level

of information the community are passing to their neighbourhood teams

or to Crimestoppers. And give us some examples of the most extreme

once you have been to? We have seen as many as 8000 plants in a disused

factory in Coventry. We have seen four houses that have been knocked

together through their walls. We have seen cannabis farms under

houses where they have removed all be supporting walls. And we can look

at the footage of one you attended not long ago with a fire. Thank you

very much, Mike. Later, I will find out how the Fire Service deals with

daisies at cannabis farms. Right, lots more to come

in today's programme. Do you recognise this

ruthless post office robber, All of a sudden, from his side

he pulled a knife straight in and didn't say good

morning or anything. And Paul Foster was killed

whilst walking to work. Police need to trace

a driver who fled the scene It's like the children,

they're like, "Where's grandad? Next, police in Manchester

are looking for two thieves who mugged a disabled pensioner

on his way home from the shops. 74-year-old Pete Walker relies

on his mobility scooter to get around after surviving a brain

haemorrhage six years ago. My dad is not mobile. He can just

literally stand up, into his wheelchair and then onto his

scooter. That is as mobile as he is. Other than that, he can't do

anything. I'm paralysed down the right-hand side of my body. It does

make things difficult. I can't walk. This couple came up behind him and

went on either side of him. The guy was asking him where this place was,

this so-called map he was showing him. And while my dad was talking to

him of the woman on the other side was trying to distract and take his

chain from his neck, and she succeeded. I tried to grab her. It

was too late. He was quite shook up. He was just all in a panic. He

couldn't believe what had happened. He thought how vulnerable he was and

how helpless, defenceless. It's just not right. It makes me feel very

annoyed. It's a shame they haven't been found yet. Hopefully, this

appeal might work. Now, this is the gold

necklace that was stolen. He'd worn it for about 50 years

and it meant a lot to him. This attack happened at around

9.15am on the morning of Sunday 19th February in the town

of Ashton-Under-Lyne, Pete was making his way along

Keswick Road when the man They fled the scene, making

their way towards Furness Avenue. Now, this CCTV shows a number

of cars driving past Police would like to speak

to the occupants of those vehicles or anyone else who might have

information about the two The male suspect is

described as being white, in his early 30s, around 5ft 8ins

tall and of skinny build. He was wearing a grey woolly hat

with a brown jacket and blue jeans. The woman was around 40

years old, 5ft 8ins. If you can help, call us now -

our numbers are on your screen. Now, earlier we heard about some

of the challenges the police face But the fire service

is often involved too. With me is firefighter Linden Jones.

You have been to several cannabis farms. Yes, we have been to 12

streaked away from the Fire Service. The were shut permanently, and

eventually I saw smoke coming from the roof. You are going to give us a

demonstrate and of the conditions you might face? Our usual team is

just two people. They will walk to the door and make a door entry. They

were tipped behind the door for booby traps if they suspect it is a

cannabis farm. There is a lot of smoke. Disses cosmetic smoke,

similar to what you would find in a nightclub. But for real, it is

obviously thicker. They are constantly feeling in front of their

faces are dangling cables and any other booby traps. You can also hear

them tapping their feet, checking for holes in the floor. It is

difficult to see where you are going. We are approaching the

cannabis farm itself now. What booby traps with a lookout for? Sometimes,

these criminals will electrify doorframes and put other booby traps

in place. There are a couple where they have literally electrified

copper cable. That is more for rival gangs than for us. Lots of hazards

here. Lots of hazards. The crew have now extinguished the fire. Most of

the fires we encounter in cannabis farms are electrical fires. So we

use a CO2 extinguisher. Once the fire is out, we will search the

property and make sure no one is inside. Then you have to preserve

the evidence once you have established that the fire was caused

by a cannabis farm. What's we are happy that there was no one there,

we will retreat outside, put a cordon outside and hand it over to

the police. The smoke is starting to die down a bit now. Later, we will

find out how one of these is now helping firefighters to do their

job. Next, can you help police trace

the man responsible for a cowardly knife attack on an elderly post

master? From the 19th of July, 1998, we were

running a post office on slave road. Very nice business, happy customers.

Tarsem Thethy and his wife Kulwant have always enjoyed working together

in their small shop and post office in the Erdington area of Birmingham.

We have good customers. We try to serve the community. We know most of

them, even by name. On a Friday morning in March, Tarsem was

preparing for another busy day at work. It was just like any other

day. We had just opened the shop. I was just trying to tidy up the shop.

Outside, a man was approaching the post office, and he wasn't looking

to send a parcel. When he came in, I greeted him as a customer. Then all

of a sudden, from his side, he pulled a knife rather than saying

good morning or anything. It was there. The man launched a terrifying

attack on Tarsem, knocking the turban from his head and pushing him

around the shop. He threatened the postmaster with a knife and demanded

cash. He started shouting, I'm going to kill you. Open the door, give me

the keys. The attacker grappled with Tarsem, pushing the knife against

his neck. Behind the counter, Kulwant watched in horror. All of a

sudden, I saw my husband without a turban and Udo was something wrong.

Then I saw the light coming towards the screen of the post office and I

hit the alarm. With the panic alarm ringing out, the attacker lashed out

one more time before making his escape empty-handed. I saw blood

around his neck, his shirt covered in blood. It is scary. Police in

Birmingham are appealing for help define the man who carried out

cowardly attack. This man is a particular danger to the public and

needs taking off the streets. We clearly want to be able to identify

him and arrest him the protection of the public, given the viciousness

and how frenzied the attack was. Three months on, Tarsem and Kulwant

are still struggling to move on with their lives. Since the attack, he

has been nervous. He is not the same person. I still have flashbacks from

time to time. He just put the knife to my throat. That was what he did,

which is very scary. A horrible attack that has had a

real impact on the victims? Yes, this was an extremely violent and

nastier tag on a popular and well-respected member of the local

community. The emotional and psychological damage is not just him

but his family and wider family, it is terrible. Remind us where and

when this happened? This happened on Friday the 17th of March this year

on the post office on Slade Road in Birmingham. It happened around

9:20am, so there would have been lots of people around, a popular

street, there would have been lots of people so anybody that saw

anything that morning is urged to contact us. You have good CCTV

footage of the man, what do we know? He is a white male around six tall,

around 28 to 34 years of age, very slight build, he has got fair, short

hair and was wearing a very distinctive full-length camouflage

type jacket. He was also wearing three quarters length navy trousers

with a baseball cap. Do you think he is local to that area? We don't, we

think you may have been visiting somebody, maybe staying with

somebody in the area at the time. I would urge anybody that knows

recognises him to contact us as soon as they can. Given how awful this

attack was, do you think he may strike again? Seeing the footage, he

is clearly a violent man, he has no qualms about carrying a knife in

public and using it against somebody so we would urge anyone to contact

us to arrest this man and taking off our streets. Alan, thank you very

much. If you can help, please do

get in touch now using And it's worth knowing that

victims of any crime can Next, in our increasingly connected

world, we rely more and more But they can be vulnerable

to hackers looking to extort money. In the past few months, the UK's

Parliament, hospitals and biggest companies have become victims of a

growing threat. The NHS is the victim of a major cyber-attack. The

cyber attack is sweeping across the globe, taking systems off-line.

Malicious programmes have infiltrated their computer systems,

taking control of confidential data and holding it hostage. It is called

rant somewhere and it is a on the rise. -- it is called ransomware.

In a moment, I'll be talking to DI Mick Dodge

from City of London Police, who will be telling us

all about this growing problem, but first I'm joined

Just this year you were a victim of this yourself? Yes, we arrived -- we

were out of the office and got contacted to say our files would be

disappearing subject to a random attack. This was an accountancy

firm, looking after lots of people's bribery details. How did you feel

when this happened? Very vulnerable and angry, they wanted ?4000, which

we decided to pay, so very upset, very annoyed. You paid the money and

it didn't help? No, we didn't get anything back in return. It is all

for what happened to you. Mick, explain, what is ransomware and how

does it get onto computers? It is malicious software that will lock

you out of your files and encrypt your data so you cannot access

anything by good documents or photos. The most common way of

getting onto your computer is opening an attachment or clicking a

link sent from a cyber criminal. We can see an example of what it may

look like. It is almost like they are making a joke out of it, but

there is nothing funny about this. It says, your files have been

encrypted, and it says what you have to do to get your files back and

there is a countdown timer? Guess, to put you under more pressure to

pay the money. Which in your case still didn't help? Is it ever a good

idea to pay? It is never a good idea to pay, you are giving money to

criminals, there is no guarantee you will get access to your files. How

can victims help not to be a victim of this in the first place?

Prevention is definitely better than cure, there are some steps you can

take, firstly make sure your software and apps are up-to-date,

make sure you use antivirus and keep it up-to-date, both of which you can

do by turning on the automatic update option. A lot of that is free

as well? Yes, and make sure you back up the most important data on an

external hard drive or into the cloud so you can get it back if it

happens. That is quite an easy thing to do, you don't have to be

particularly computer savvy to do that, which I am not, I put my hands

up! Would you advise people to report this to you? Absolutely,

reported to action Fraud if you get hit by ransomware. For more

information you can go to their website or follow them on Twitter

every day this week for more information. You are launching a

campaign this week? Yes, every day you can get more information about

ransomware and detail how to protect yourself. Mick, thank you for your

advice over the last four weeks, and thank you for joining us, Liz. Back

to Tina. Next, police here in Birmingham

really need your help to track down one of the drivers involved

in a horrific crash which killed a grandfather

as he was walking to work. He was a lovely man, a big family

man, kind, caring, do anything for anybody. Everything a grandad should

be. Brilliant dad. Shortly before Christmas, 61-year-old bus driver

Paul Foster was walking to work for an early morning shift. At the same

time, a white van and dark-coloured car were driving towards him. Just

metres away from Paul, the two vehicles collided. The white van

spun off the road, hitting the ball and killing him instantly. We all

got that horrible phone call just telling us that he had gone.

Although police have spoken to the van driver, they still need to trace

the driver of the dark-coloured hatchback or failed to stop. I don't

think we will ever have closure. Answers, yes, because there are

missing pieces to the jigsaw, we want to know what happened, how it

happened. It has been devastating, it has torn the family apart,

literally. It is heartbreaking to see the grandchildren, especially,

because they don't understand. The older ones do, they are angry, but

the little ones are just asking, where is grandad, why have they

taken him away? Sergeant Alan Wood from

West Midlands Police's collision A terrible tragedy that has had a

dreadful impact on Paul's family. What can you tell us? The crash

happened on December ten 2016 at 6:25am. It was on the A453 Aldridge

Road Junction, near to Perry Barr Greyhound Stadium and it is quite a

busy road. A black hatchback vehicle was undertaking a white transit van,

they came in close proximity and the white transit van was caused to

leave the road, lose control and collide with Mr Foster, who was on

his way to work, unfortunately killing him. You have spoken to the

driver of the van but need help tracking down the driver of the car?

We do, we desperately need to speak to the driver of the vehicle

committee failed to stop at the scene of the collision after Mr

Foster was killed. What we know from the CCTV is that he continued along

Aldridge Road into College Road and on into the Kingstanding area of

Birmingham. This has been devastating for Paul's family. What

would you say to the driver or anyone who might know who they are?

I would urge the driver to do the right thing and hand themselves in,

if there were any passengers in the vehicle, they are not in any

trouble, we would urge those people to come through. Likewise if anybody

has spoken to the driver, please come forward. Allen, thank you very

much indeed. If you have any information at all that could help,

please get in touch, the numbers are on the screen.

Or you can speak to Crimestoppers anonymously.

Now it's time for a look at today's Wanted Faces,

atarting with Julie Rowson, although she calls herself numerous

other names including Barbara Jones, Maria Morgan, Josephine Thompson

She was jailed for two years for theft offences and released

But she's failed to stick to her conditions and is now

Rowson is 50 and has links to Liverpool,

Nottingham, Staffordshire, Preston and Manchester.

She has a scar on her left cheek and a split earlobe.

She also has tattoos of male names on both arms.

Do you recognise this man, Herito Marquez?

Detectives would like to speak to him

after vulnerable people were convinced to withdraw large

sums of money in order to buy supposedly winning lottery tickets,

Marquez is 39 and originally from Columbia, but now has links

Police want to speak to him about a burglary at a house

He has links to Birmingham and Wolverhampton.

And finally today we have Christopher Connelly,

although he also uses the surname Whitelaw.

Detectives would like to question him

in connection to a burglary at a block of flats in west London.

Connelly is 34 with an Irish accent and links to north London.

If you know where any of these faces are, make sure you get in touch

Here in the West Midlands, some pioneering technology has just

It allows people to use their smartphones to help them

by providing pictures and live video of fires and incidents like road

accidents in those critical minutes when the fire service

It's called 999Eye, and here to tell me all about it is Eddie Sammons.

999Eye is a piece of software that we use and what it enables is the

control room operators to see live images direct from that person

taking the emergency call. What the operator will do is mobilise

resources and then send a text message directly to the caller, not

breaking the audio link. They will press on the text message which will

enable the functionality of the phone to be used so that live

streaming images can be sent back to our control room. This is very new,

you have only used it for three months, is it

helping? Definitely, what it does is we send our resources, up until now

all we could do was take what the caller is telling us but this gives

us be sure confirmation of what we are mobilising to so we can

determine whether to increase with the crease to make an appropriate

response. We can see some of the photos that people have sent in,

sometimes it means you don't need to send out the fire service?

Definitely, there have been incidences where we have sent the

mobilisation and when Reeve refute the live stream we have been able to

determine it is not an emergency and stand down the resources, which have

then been available again to respond to other emergencies we receive at

the time. It is important to say you cannot cheat this, you cannot send a

photo taken somewhere else or at another time? Know, the

functionality of the software is designed so that what you get is

what the corner is seeing and sending us and it is constantly

reviewed to make sure security is in place. Are you hoping this will be

rolled out a fire services across the country? Definitely, West

Midlands Fire Service research and development team went through

development and produced this with capita and what we are looking at is

overseeing the benefits from using 999Eye in the West Midlands. Thank

you very much, very impressive stuff.

Time now for an update, detectives tell us they have made arrestable

robbery, kidnapping the drug offences and arson as a direct

result of the information you have given. You may remember last week

detectives wanted your help as they tried to identify a murder victim

whose body was discovered back in 1971 in Burton on Trent.

The investigation was focusing on a man who went missing from North

Wales a few months before the body was found. As a direct result of the

appeal, family of the man have come forward and DNA tests will be

carried out to see if it is the same person. Brilliant news. Keep those

calls coming in. Rav, I'll be heading just up

the road to West Midland Police's I'll be seeing how

cocker spaniel Dash and meeting the latest batch of very

cute canine recruits. Not all police dogs are cuddly,

though, and I'm going to be coming For more details about

the crimes on today's Before we go, here's

another look at this If any of them look familiar,

pick up the phone and tell We'll be back tomorrow

morning after Breakfast.