Brooks/Epilepsy Society Saints and Scroungers


Brooks/Epilepsy Society

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Think about it - what would you do if you had a bad run of luck?

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The chances are that you would end up turning to government agencies for a bit of help.

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We're very lucky to have a welfare state

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and I think a lot of people don't appreciate it.

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My husband is disabled.

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Without the benefit system, we would have found things very difficult.

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Here in the UK, millions of us need to ask for help every year.

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In the form of benefits, legal aid and health care.

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But there are some people who are out there to cheat the system out of as much as they can.

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Benefit cheats are criminals and they should be treated accordingly.

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How are these people managing to get away with this?

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Those people who are trying to get rich from the public purse are now being sniffed out

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by investigators who want to make sure that as much money as possible is available to those who need it.

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This is the world of Saints and Scroungers.

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Coming up - the scroungers that are out to beat the system.

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A business owner who used the Government's Access to Work scheme

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to line his own pockets to the tune of ?2 million.

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The computers were full of very strong evidence.

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And a man who claimed benefit,

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saying his crippling arthritis kept him housebound,

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but who is a lot nimbler than he made out.

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He's lifting cumbersome, heavy objects.

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He's walking at a normal pace, there is no evidence of limp, or pain in his back or hip.

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He's not doing it slowly as one might expect if someone was in severe pain.

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And those in need of a helping hand

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- a woman who's battled with epilepsy all her life

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and desperately needs support to get into the work place.

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What I really wanted to do, is I wanted to learn

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and I also wanted to work and I wanted to get a job that

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I could actually be proud of and move up in the world.

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You all right?

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We have 190,000 prangs every year in the UK.

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That's a lot of bumps and dents.

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It's no laughing matter, because if you're injured as a result of a car crash,

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you could end up missing work and then you will be reliant on the Government for your income.

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And if you're faking it, you could be on a collision course with their investigators.

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Meet Barry Brooks from the London borough of Bromley,

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southeast of central London, with a population of nearly 300,000.

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In the 1990s, Brooks had a car accident which left him

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with serious back, head and neck injuries.

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He was so badly hurt he was barely able to feed himself.

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He'd suffered some kind of whiplash injury that effectively had disabled him.

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In fact, he was described in some of the documents as tetraplegic,

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which would make him seriously, seriously disabled.

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He was confined to a wheelchair and because his injuries were so severe,

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he was entitled to the highest rate of incapacity benefit.

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But in 2001, things started to look up.

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Thanks to the Department for Work and Pensions and the Access to Work scheme,

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Barry Brooks was able to return to the workplace.

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The Access to Work scheme is a series of grants that can be claimed

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to cover various needs for somebody who's disabled,

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in order to allow them full access to employment.

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Access to Work grants can be claimed as a company,

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on behalf of a company, rather than an individual.

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This is where a company would employ disabled people and make the claims on their behalf.

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So for example, if I was running a company and I had three employees who were disabled

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and couldn't use standard computer equipment, I would then make a claim to Access to Work

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to get the correct computer equipment in order that they could do their job properly.

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The scheme can also pay for transport to and from work

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and even if an employee has to move between different sites.

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Specially adapted office equipment can be claimed,

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or even a support worker if someone needs help to do their job.

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Barry Brooks worked for a variety of charities and claimed his expenses through the scheme.

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But in 2004, Barry decided to set up his own business, the Access Audit Corporation Ltd

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- not to be confused with similar sounding companies.

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Making himself company director, he employed six people, all of whom had disabilities.

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Brooks made claims on their behalf for taxis to and from work.

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He did as well, as he travelled in and out every day by London taxi.

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For his work improving the lives of disabled people,

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Barry Brooks was hailed a disability champion.

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But in August 2009, suspicions were raised and the Access to Work

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team in Harrow contacted the fraud investigators.

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The case landed on the desk of team fraud investigator, Andy MacDonald.

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We realised that there were substantial claims being made for travel in work.

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Thousands and thousands of pounds worth of computer equipment had been claimed by this company.

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Also on top of this, there are payments made for what is termed a support worker.

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In fact, virtually everything that could be claimed for under Access to Work

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was being claimed by this one company over a period of years.

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He started off by claiming smaller amounts of money.

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Gradually escalated.

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When challenged, he would provide some kind of proof to those who needed to see it,

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in order that all of the claims appeared genuine.

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Jackie Raja is the head of

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the Department for Work and Pensions Financial Investigations Unit.

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I've come to the headquarters to find out more about their role in this case.

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How did you first come to hear about him?

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The investigator in the case was contacted by the criminal investigation team.

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They asked for the financial investigation unit to come on board

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to bring some of the specialist skills that we've got to support the investigation.

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So you weren't looking just at Barry making claims, it was other people?

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Yes, it was the scale of the operation of the business he was running.

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There was doubt cast over a whole range of people

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and the claims that they were making.

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What was the suspicion then?

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The suspicion was that some of the claims that were being made to this grant

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were being really exaggerated to quite an outstanding degree -

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hundreds of pounds being over-claimed.

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And that wasn't all that was ringing alarm bells.

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When we did our checks on Barry Brooks,

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it became apparent that as well as running this company,

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he was also claiming disability benefits himself.

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In fact, the departmental records show this gentleman as being severely disabled,

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in fact, wheelchair-bound for several years,

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and had been claiming higher rate of disability throughout this period.

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At this point, the investigators had no reason to believe that Brooks wasn't genuinely disabled.

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But having seen the type of business he was running,

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they were suspicious as to whether his own benefit claims were valid.

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Having had a look at Barry Brooks, we then became aware of the name Derek Arnold.

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Derek Arnold's name had come up as somebody who had also counter-signed documents

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as a manager in claims to Access to Work.

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It was clear from the fact that he was signing these things that he had a significant role in the company.

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Further examination identified him as a co-director of Access Audit Corporation.

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Derek Arnold was Barry Brooks' boyfriend,

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who claimed to suffer from spinal bone spurs, sleep apnoea and carpal tunnel syndrome,

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which meant he was unable to lift, carry and walk distances unaided.

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He also needed help cooking, washing and using the toilet.

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Further analysis of the claim forms made it clear

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he was claiming virtually the same as Barry Brooks was,

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which is the full range of Access to Work payments.

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When you worked out the sort of sums that could be involved, what was it looking like?

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Thousands, tens of thousands of pounds that were being paid out, potentially.

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Looking back through the claims that Barry Brooks was making on behalf of himself and his employees,

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it was estimated that he was raking in a staggering ?29,000 per month.

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And there was one type of expense claim in particular that really stood out.

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This investigation had some real concerns about some claims

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that were being made for taxi fares for a supposedly disabled person.

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This disabled person was allegedly travelling from Cardiff to Orpington,

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perhaps as many as five days or six days a week by taxi in order to work in Orpington.

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Now this is a substantial taxi journey to take

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there and back on the same day and complete a full day's work.

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It caused a lot of concern.

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It wasn't just the impracticality of the journey that was raising concerns.

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The cost of the taxi was ?800 for the round trip.

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The man claiming to make this trip was architect Steven Isaacs, who damaged his legs in a car accident.

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He was employed by Barry's company to offer advice

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on adapting buildings to improve disabled access.

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Steven Isaacs' role within Access Audit Corporation was quite

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an obvious one and necessary really for the job they were doing.

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It was clear from the pattern of these claims that they just couldn't be genuine.

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It certainly appeared that people were claiming six days a week, 50 weeks a year

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and it just looked such an unbelievable sum of money.

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If these claims were fraudulent, Barry Brooks and his company

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were claiming nearly ?350,000 a year of taxpayers' money fraudulently.

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Something had to be done to find out if the expense claims were real.

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There was no option but to conduct surveillance.

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We'll find out later if the team were able to get to the bottom

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of Access Audit Corporation's outrageous claims.

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For now, though, it's time to say farewell to the scroungers trying to fleece the system

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and hello to those who we call our saints -

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people who do everything to make sure that those in desperate need of help, who are too proud

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or simply don't know how to help themselves, get what they deserve.

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The benefit system in the UK is undergoing big changes.

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From the introduction of universal credit,

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to the reassessment of people claiming crucial benefits like Disability Living Allowance.

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For people with disabilities, these benefits are vital to their everyday lives

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and the changes being brought in can add yet another thing to worry about.

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It's something UK charity the Epilepsy Society has witnessed first hand.

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Earlier this year we began to get increasing calls to our helpline

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about the changes to benefits.

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People were extremely worried

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about their benefit changes and how it would affect them.

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The new benefit system is very complicated to understand

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and so we thought that providing information would be one of the most

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practical things we could do to support people.

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The charity's organised the benefits roadshow in order to help people

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who suffer from epilepsy navigate their way through the changes.

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The benefits claims process is not straightforward,

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but it poses particular challenges for people with epilepsy.

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Epilepsy is a variable and fluctuating condition

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and it affects everybody in a different way.

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This means it is very difficult to talk about a typical day in relation

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to what somebody is or isn't able to do and whether they're able to work.

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One epilepsy sufferer attending the event is Shirley Jones from Seaford in East Sussex.

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I'm here today to find out more about the benefits

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and the changes in benefits and how they affect people with epilepsy.

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Because I've got epilepsy myself.

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Shirley spent years battling with the benefits system

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and appreciates just what the charity's trying to do with their event.

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Because it's not counted really as a physical disability,

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but it's also if you look at the way they do benefit claim forms,

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it's not counted... It is not a mental health issue.

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And the way the form is split, it's split into two,

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so in a way epilepsy is stuck there, even though people sometimes don't think,

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they read the information and think, "I don't fit into those categories."

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For Shirley, finding out about epilepsy and the type of benefits

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that sufferers can claim is absolutely essential.

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She's suffered with epilepsy from a very early age.

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To be honest, I can't remember much about my very early childhood,

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because I was having seizures from the ages of about 18 months

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into the age of seven, nearly every day.

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So a lot of that time I cannot remember.

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Her daily seizures and the stigma that comes with the condition made going to school an ordeal.

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I first became aware that I was having seizures when I was six

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and other people at my school, children at my school, would be teasing me about it.

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Because they didn't know anything about seizures.

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So it was quite upsetting.

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Today, over half a million people in the UK suffer from epilepsy,

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a condition that can be very misunderstood.

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Epilepsy's a condition of the brain.

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Every person will have a threshold

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where if the correct stimuli happen, this can lead to an epileptic seizure.

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Having unprovoked epileptic seizures is a condition called epilepsy.

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Even we are now in the 21st century, epilepsy still carries a lot of stigma

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and sometimes it can affect people more than the condition itself.

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For Shirley and her family, the seizures were making life at school impossible.

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She went to school at five or six and they couldn't cope with her.

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But they thought it was bad behaviour.

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Which I suppose it was, to them.

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But eventually they asked us to take her away from the school.

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At the age of seven, Shirley had been placed permanently into a special needs school.

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There was no National Curriculum then, so we weren't entitled to it.

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All we got was reading, writing and arithmetic.

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Oh, yes, and country dancing!

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That was basically...

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And then we didn't have... They might incorporate a bit of history,

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but it wouldn't be the standard that you would have at secondary school.

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And it was frustrating, because I wanted to learn more

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and up until the age of 12, I was reading books that

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were for around four-year-old, five-year-olds.

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And I was told that it was mainly because of the epilepsy.

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Shirley left school at 16 with no qualifications.

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And although, thanks to medication, she hadn't had a seizure since the age of seven,

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she had almost no chance of getting a job.

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Over the next 20 years, Shirley tried several jobs,

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but she found herself unable to carry out the physical

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and mental tasks that were required of her.

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What I really wanted to do was, I wanted to learn, and I also wanted to work

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and I wanted to get a job that I could actually be proud of and move up in the world.

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Often it is misunderstood by people in human resources, employers

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and they will always associate epilepsy, for instance, with people having seizures at work.

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They might have other fears of people with epilepsy.

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Which will lead to misunderstanding and this will make

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the life of people in the job market very difficult.

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Even though Shirley wasn't suffering from seizures,

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she just couldn't hold down a job and was relying on the small

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amount she was getting in Jobseeker's Allowance.

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But she wasn't giving up, and at the age of 36 she decided to follow her dream to go to university,

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and signed up for an access to higher education course to get her there.

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To afford to do the course, she needed Disabled Student Allowance

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and it was this reassessment of her disability that would change her life.

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So the college arranged for me to see an educational psychologist.

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He assessed me.

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Basically, he says, "Yes, you have got dyslexia and dyspraxia,

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"which is affecting your reading and your writing and your spelling.

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"Even though it is moderate, it does affect your ability to learn and you need support."

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Finally, it became clear - it wasn't the epilepsy that had been holding Shirley back,

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it was two completely undiagnosed conditions - dyslexia, which affects the reading and spelling of words -

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and dyspraxia, a coordination disorder that can affect basic motor skills like walking

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and fine motor skills like writing and picking up small objects.

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That was when everything came together.

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And I've always had the diagnosis of epilepsy all of my life

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and all of my problems that I had with education

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and learning have been blamed on that, and suddenly

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I was told, no, that's got nothing to do with your epilepsy,

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it's to do with the dyslexia and dyspraxia.

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Shirley was awarded disability student allowance

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and was accepted to study politics and sociology at Sussex University.

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Her benefits enabled her to access computer software that helped

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sentence structure, spelling and organisation.

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And the university - who knew and understood her conditions -

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ensured she wasn't marked down for spelling and she got extra time in examinations.

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They treated me as if I was an intelligent person.

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They looked at what I was actually putting down on the paper

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and what I was saying in seminars, more than what my handwriting was like.

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Shirley had spent years knowing that it wasn't her epilepsy that was holding her back,

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but that she had been unfairly labelled and, as a result, her education suffered.

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Through sheer determination, she went to university.

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Shirley was well on the way to the degree that she had always dreamed of,

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but in her final year the stress of her course began to take its toll.

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I'd achieved the first stage of my dream, which was to go to university.

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Like, my brother and my two sisters all went there, and I thought, "I'm doing it now.

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"I've got what I want to do.

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"And I was so happy."

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But in her last year at university, she had a bad epileptic seizure.

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The medication she'd been on for years had simply stopped working.

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I spent that year type of denying that the epilepsy had come back.

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So I think I was more concerned that I don't want this to affect me getting a degree.

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Incredibly, Shirley ploughed on, and in 2007 she graduated

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with a Bachelor of Arts degree in Politics and Sociology.

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I thought I was going to get a third.

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"Oh, I got a 2.ii, that's good! Oh, it's a lot better than I thought I'd get!"

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So I was really very, very happy about it.

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Yeah, we were over the moon when she got her degree,

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you know, it's an achievement and we were really proud of her.

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Finally, after years of struggling with education and the workplace,

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Shirley had proved her conditions didn't define her,

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but as we'll find out later, putting her new qualifications into practice was no easy task.

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Now, from those in need of help

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to those people that are out to fiddle the system.

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Here in the UK, the Department for Work and Pensions

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has a safety net in place to help

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those who are genuinely diagnosed with an illness or disability.

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You could end up with a blue badge to help you get around,

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a much-needed cash injection or even home help, and that's only fair.

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But what isn't fair is when some people try to use that safety net

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to systematically scam you and I, the taxpayer.

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Now, it is just a very small percentage of disability claimants

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who do cheat the system,

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but the money they fraudulently claim does add up.

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One man claiming disability benefits

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was 55-year-old Christopher Pope from Bolsover in Derbyshire.

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Since May 2000,

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he received Disability Living Allowance at the higher rate.

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On his claim forms, Pope had told the Department for Work and Pensions

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that he needed help seven days a week

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and to walk he needed either a stick or his wife's arm

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due to very severe pain in his hip and back.

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In fact, his condition was so bad, he said even going outside alone

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was a no-go due to the fear of falling over.

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This restricted lifestyle was due to osteoarthritis.

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Osteoarthritis is a degenerative wear-and-tear arthritis of the joints

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characterised by pain.

0:21:410:21:43

It usually gets worse with time.

0:21:430:21:45

It's either in weight-bearing joints or in joints that are used often,

0:21:450:21:49

so, for example, the joints of the hand, the knees and the hips.

0:21:490:21:53

Pope told the authorities that he'd had to give up his previous job

0:21:530:21:57

as it involved minor lifting that caused him discomfort

0:21:570:22:00

but that he was managing to work

0:22:000:22:02

in another, more manageable, lower-paid job.

0:22:020:22:05

To help him out, the Department for Work and Pensions gave him

0:22:050:22:09

around ?50 a week in Disability Living Allowance.

0:22:090:22:13

Disability benefits are vital in allowing a person to perform

0:22:130:22:16

normal, functional tasks of daily living, walking and care.

0:22:160:22:20

If they were not available,

0:22:220:22:23

that person would be left in a situation where they could not cope

0:22:230:22:26

and couldn't look after themselves on the most basic level,

0:22:260:22:29

being unable to prepare a meal, go to the toilet and walk.

0:22:290:22:33

That safety net is very important.

0:22:330:22:35

For Pope, it was the "getting about" bit that was essential.

0:22:370:22:40

He chose to have part of his benefits put towards a car,

0:22:400:22:43

courtesy of the Motability scheme.

0:22:430:22:46

But in April 2011, his eligibility came into question.

0:22:470:22:52

An anonymous tip-off from a member of the public wound its way

0:22:520:22:55

through the World Wide Web to the DWP's fraud investigators.

0:22:550:22:58

The allegation suggested Pope wasn't as disabled as he'd been stating.

0:23:000:23:05

In fact, the allegation said his job involved heavy lifting.

0:23:050:23:09

If true, his claim to benefits would be in serious doubt.

0:23:090:23:12

Investigators immediately contacted his employer,

0:23:140:23:17

who was completely unaware Pope had any form of disability.

0:23:170:23:21

As the saying goes, "the camera never lies",

0:23:210:23:24

so the investigators put Pope under surveillance.

0:23:240:23:29

Dr Javid Abdelmoneim is an independent doctor.

0:23:290:23:32

While it's not his job to assess benefit claimants,

0:23:320:23:35

he does treat people with Pope's condition,

0:23:350:23:37

and we asked him to examine

0:23:370:23:39

the footage the investigators shot of Pope doing his day job.

0:23:390:23:43

Ironically, his job was as a driver delivering mobility aids.

0:23:430:23:47

He's working alone and in different locations,

0:23:500:23:52

so I presume he is the driver of this van,

0:23:520:23:54

a high van that he needs to step into to drive,

0:23:540:23:58

which would require a good range of movement at your hip

0:23:580:24:02

and to sit in a seated position for a while,

0:24:020:24:05

which for someone with severe, debilitating arthritis of the back...

0:24:050:24:08

..could be considered difficult, especially for a whole day.

0:24:100:24:13

Investigators had discovered that Pope was working full-time,

0:24:150:24:19

so that meant a lot of driving and delivering.

0:24:190:24:22

And what about his claims that he was only able to walk

0:24:220:24:25

40 yards in approximately seven minutes?

0:24:250:24:28

Here he's seen carrying lighter objects,

0:24:290:24:31

where he strides at full pace with no limitations.

0:24:310:24:34

There's a normal rhythm and gait to his walking.

0:24:340:24:38

He seems to be perfectly comfortable.

0:24:380:24:41

OK, no issues with walking, then.

0:24:410:24:44

But Pope also claimed to the DWP

0:24:440:24:47

that he stumbled four to five times a week.

0:24:470:24:51

So, he's walking at a normal pace,

0:24:510:24:53

he's lifting cumbersome, heavy objects.

0:24:530:24:56

Here he's seen lifting a reclining chair

0:24:560:25:01

which is big and bulky,

0:25:010:25:02

by himself, with no aid from anybody or any mechanisms in the van.

0:25:020:25:07

He's walking at a normal pace.

0:25:090:25:10

There's no evidence of limp or pain in his back or hip.

0:25:100:25:13

He's not doing it slowly, he's not doing it gingerly,

0:25:130:25:16

as one might expect if someone was in severe pain.

0:25:160:25:18

Pope had been under surveillance for a month

0:25:200:25:22

before investigators decided they had enough

0:25:220:25:25

to be able to put some serious questions to him.

0:25:250:25:28

In January 2012, he was interviewed under caution.

0:25:290:25:33

The evidence and surveillance footage was shown to him,

0:25:330:25:36

and Pope went into confessional.

0:25:360:25:38

He admitted he'd exaggerated that he was virtually unable to walk

0:25:380:25:42

and admitted he had no entitlement to the benefits he'd been getting.

0:25:420:25:47

Finally, some honesty.

0:25:470:25:49

After the interview,

0:25:520:25:53

investigators were keen to know the whereabouts

0:25:530:25:56

of the Motability scheme car the taxpayer had been funding,

0:25:560:25:59

as it was conspicuously absent from their surveillance footage.

0:25:590:26:03

It lived in his garage, only coming out on Sundays to be washed.

0:26:030:26:07

He considered it his pride and joy.

0:26:070:26:09

That may be, but I bet Pope wasn't too proud of the fact

0:26:110:26:15

he'd claimed over ?23,000 in benefits he wasn't entitled to.

0:26:150:26:19

In July 2013 at Derby Crown Court,

0:26:210:26:23

he pleaded guilty to failing to notify a change in circumstances

0:26:230:26:27

regarding an improvement in his mobility condition

0:26:270:26:30

and was sentenced to six months in prison, suspended for 12 months.

0:26:300:26:35

He was also ordered to do 200 hours' unpaid work

0:26:360:26:39

and received a two-month curfew tag.

0:26:390:26:42

Like Pope, the public purse is now in better health,

0:26:420:26:45

as his Mobility car was taken off him,

0:26:450:26:48

and he's since paid back every penny that he stole.

0:26:480:26:51

It's time to return to the people

0:26:560:26:58

who legitimately need help from the welfare state.

0:26:580:27:02

Shirley Jones was diagnosed with epilepsy as a baby,

0:27:020:27:05

and although she'd not had any seizures for 15 years,

0:27:050:27:08

she'd been sent to special schools

0:27:080:27:10

which didn't offer any real qualifications.

0:27:100:27:13

As an adult desperate to become a valued member of society,

0:27:140:27:17

it had been discovered she'd also been suffering from dyslexia,

0:27:170:27:21

a learning difficulty,

0:27:210:27:23

and dyspraxia, which affects coordination.

0:27:230:27:26

With her new diagnoses,

0:27:260:27:28

she finally got the benefit support she needed and gained a degree.

0:27:280:27:32

I did three years of a Politics and Sociology BA

0:27:330:27:37

and I graduated with a 2.ii in Politics and Sociology.

0:27:370:27:42

I've got what I want to do, and I was so happy.

0:27:440:27:48

So... I just can't explain it, really.

0:27:480:27:52

It was fantastic news,

0:27:520:27:54

and all Shirley wanted to do was go out and get a decent job.

0:27:540:27:57

But she was still in denial that her seizures had returned,

0:27:570:28:00

and they were now happening monthly.

0:28:000:28:04

She'd applied for and got Jobseeker's Allowance once again,

0:28:040:28:07

but it was this claim that worsened her condition even further.

0:28:070:28:11

The stress of JSA and its limitations on the amount of jobs

0:28:120:28:16

you've got to apply for each week or else you're sanctioned...

0:28:160:28:20

My seizures are stress-related,

0:28:200:28:23

and there's a good chance that the epilepsy will return.

0:28:230:28:26

The Jobseeker's Allowance benefit

0:28:260:28:28

is there for people who are fit and able to apply for work,

0:28:280:28:31

but because of her conditions,

0:28:310:28:33

Shirley simply wasn't able to keep up.

0:28:330:28:36

She was being sanctioned, which means that her JSA was reduced,

0:28:360:28:39

because she wasn't able to apply for the right number of jobs.

0:28:390:28:44

She desperately needed some advice.

0:28:440:28:46

I was shopping in our local shopping centre,

0:28:460:28:49

and they had Epilepsy Society volunteers in the shopping centre.

0:28:490:28:54

I went over to them and started talking to them,

0:28:540:28:57

and they had a load of leaflets about epilepsy,

0:28:570:28:59

but it was actually talking to people

0:28:590:29:01

and finding out other people's experiences. It really helped me.

0:29:010:29:04

The volunteers at the society invited her to a local group

0:29:060:29:09

to chat with other sufferers about the problems they faced.

0:29:090:29:13

I was able to talk to people there about how my epilepsy affected me

0:29:140:29:18

and about issues, such as employment, which were most important to me,

0:29:180:29:24

erm, whether it was worth me going onto benefits, disability benefits,

0:29:240:29:30

whether this will be an advantage or a disadvantage.

0:29:300:29:33

The society directed her towards the right benefits,

0:29:340:29:37

and they told her to apply for ESA, or Employment and Support Allowance,

0:29:370:29:42

instead of JSA.

0:29:420:29:44

More importantly, they told her how to fill in the forms,

0:29:440:29:47

advice the society knows is crucial to those with epilepsy.

0:29:470:29:51

The assessment form for Employment Support Allowance

0:29:510:29:54

is a largely tick-box form,

0:29:540:29:55

and I know there's space to write additional evidence

0:29:550:29:58

about how the condition affects you.

0:29:580:29:59

Many of the questions ask for an answer "yes", "no" or "sometimes".

0:29:590:30:04

For someone with epilepsy, this is very difficult to answer,

0:30:040:30:07

because for most people with epilepsy the answer is often

0:30:070:30:10

"on some days" or "it depends".

0:30:100:30:12

It doesn't fit neatly into a tick-box.

0:30:120:30:15

With the right help, Shirley's move onto ESA was successful.

0:30:150:30:19

Changing from Jobseeker's Allowance to Employment Support Allowance

0:30:210:30:24

made complete sense for Shirley.

0:30:240:30:26

Make no mistake, she wanted to work,

0:30:260:30:29

and getting the right benefits meant that she could focus

0:30:290:30:31

on applying for the right jobs without undue pressure.

0:30:310:30:35

As a result, Shirley was no longer having seizures,

0:30:350:30:38

and her epilepsy was under control.

0:30:380:30:41

Not only that, they informed her that she was also entitled

0:30:410:30:45

to Disability Living Allowance,

0:30:450:30:47

which she went on to successfully claim,

0:30:470:30:50

hugely easing the burden on her day-to-day living expenses.

0:30:500:30:54

Having a support network there of people that actually understand

0:30:540:30:57

what you're going through,

0:30:570:30:58

that helps you apply for benefits

0:30:580:31:01

that in the back of your mind you know that you're entitled to

0:31:010:31:05

but you think, "Well, should I apply for this?", and things like that.

0:31:050:31:09

It helps you be confident about going to work

0:31:090:31:13

and thinking, "Yes, I am able to do this,

0:31:130:31:15

"I've got the right experience for this."

0:31:150:31:17

My epilepsy should not affect me...

0:31:170:31:18

Well, it will affect me,

0:31:180:31:19

but if it does, there are ways of actually getting support, and that.

0:31:190:31:25

It was there that she met Trevor Hutton,

0:31:250:31:28

a regional manager at the society

0:31:280:31:30

who was there at one of her support meetings.

0:31:300:31:32

I first met Shirley...

0:31:320:31:34

I remember it very well, I was doing a presentation on

0:31:340:31:38

- would you believe? - public attitudes towards epilepsy,

0:31:380:31:41

and this was to a group in Eastbourne.

0:31:410:31:45

At the end of the meeting,

0:31:450:31:46

he was saying the most important thing is

0:31:460:31:49

the information volunteers.

0:31:490:31:51

And I thought, "Yes, this is something I can do."

0:31:510:31:54

So I said, "Yes, I'd like to become a volunteer."

0:31:540:31:57

Shirley now volunteers at her local hospital twice a week,

0:31:580:32:02

giving people that have been newly diagnosed and their families

0:32:020:32:06

advice on how to cope with epilepsy.

0:32:060:32:08

I've been able to actually help people get rid of the fears they have

0:32:080:32:12

and the stigma around epilepsy and what it contains

0:32:120:32:16

and let people realise that it isn't the end of everything.

0:32:160:32:20

And with Disability Living Allowance

0:32:200:32:22

now changing to the Personal Independence Payment,

0:32:220:32:24

epilepsy sufferers have to get their heads round

0:32:240:32:28

a new application process.

0:32:280:32:29

But at the society's benefits roadshow in London,

0:32:310:32:33

help is at hand for those that are struggling.

0:32:330:32:36

Shirley's attending in order to brush up her volunteering knowledge.

0:32:360:32:40

I'm also here partly for the people that I'm providing information for.

0:32:400:32:46

People with epilepsy who I speak to really want to work if they can,

0:32:460:32:50

but they want to know that the system's there for them

0:32:500:32:52

for the times when they're not able to work,

0:32:520:32:54

when they need that extra support.

0:32:540:32:56

Shirley's volunteering is helping her confidence,

0:32:560:32:58

and at the same time she's helping others.

0:32:580:33:02

Shirley is delightful.

0:33:020:33:05

She's really committed to what she does

0:33:050:33:09

and is incredibly reliable, giving good information,

0:33:090:33:14

and I am pleased to say that we have her on board.

0:33:140:33:17

Shirley is a very determined person.

0:33:170:33:21

And everything she's done she's done on her own.

0:33:220:33:26

And she's never down.

0:33:260:33:28

I've never seen her down, always up for it...

0:33:290:33:34

..which...

0:33:360:33:38

must take some doing, really, mustn't it?

0:33:380:33:41

For many years, Shirley's conditions were misunderstood.

0:33:410:33:44

She was excluded from society,

0:33:440:33:46

and she had no idea what benefits she was entitled to.

0:33:460:33:50

If I could say one thing to the Epilepsy Society,

0:33:500:33:53

I would like to say, "I'm glad you're there. Thank you very much."

0:33:530:33:56

And now that she's got volunteer training under her belt,

0:33:560:33:59

well, who knows what could come next?

0:33:590:34:02

In the future, I'd like to get a job in disability campaigns.

0:34:020:34:06

That was the reason why I went to university.

0:34:060:34:08

That's the reason I chose to do politics and sociology.

0:34:080:34:11

Shirley will be the first to tell you

0:34:140:34:16

that she still has a journey ahead of her to get where she wants to be,

0:34:160:34:20

but having finally got the right support and advice,

0:34:200:34:24

she's in a better place than ever before.

0:34:240:34:27

And she's now using what she's learnt

0:34:270:34:29

to help other people understand a bit more about epilepsy.

0:34:290:34:33

Time now to return to those

0:34:390:34:40

who think nothing of pinching from the public purse,

0:34:400:34:44

the world of the scrounger.

0:34:440:34:46

Barry Brooks was suspected of defrauding the Access To Work scheme

0:34:470:34:50

for hundreds of thousands of pounds

0:34:500:34:52

by submitting what investigators suspected were bogus claims.

0:34:520:34:57

At a very early stage,

0:34:580:35:00

I became aware that there could be a considerable fraud taking place,

0:35:000:35:06

a massive attack on the taxpayers' money.

0:35:060:35:09

Because of their concerns, the Department for Work and Pensions

0:35:090:35:12

had decided to place Brooks, along with his boyfriend Derek Arnold

0:35:120:35:16

and their employee Stephen Isaacs, under surveillance.

0:35:160:35:20

When we commenced our surveillance operation,

0:35:200:35:22

our objectives were relatively simple at the start.

0:35:220:35:25

All we needed to do, really, was to see whether people arrived

0:35:250:35:30

at the Access Audit Corporation business premises by taxi.

0:35:300:35:33

After all, that's what the claims were being made for.

0:35:330:35:36

So we wanted to see whether Brooks, Arnold - in fact, anybody else -

0:35:360:35:39

arrived by taxi and left the business premises by taxis.

0:35:390:35:43

We saw Brooks and Arnold leaving their address

0:35:430:35:45

but not going to the business.

0:35:450:35:46

However, our people that were watching the business

0:35:460:35:50

saw a number of women turning up.

0:35:500:35:53

So it was quite clear that, yes, there was a business running there,

0:35:530:35:57

and there appeared to be staff employed there.

0:35:570:36:00

We very quickly realised that these members of staff

0:36:000:36:03

had no idea what was going on.

0:36:030:36:04

It was quite clear that they were not involved in the fraud.

0:36:040:36:07

But investigators strongly suspected Isaacs, Brooks' employee,

0:36:070:36:11

who'd been making extortionate taxi claims from Cardiff to Kent.

0:36:110:36:16

We saw no sign of him at the premises over quite extensive surveillance,

0:36:160:36:20

nor did we see him leave his own house.

0:36:200:36:22

So we had serious concerns

0:36:220:36:23

about whether he was conducting any business

0:36:230:36:26

for Access Audit Corporation at all.

0:36:260:36:29

The surveillance not only uncovered

0:36:290:36:31

that Isaacs never once made the ?800 taxi ride to the company premises,

0:36:310:36:36

it also highlighted some other very interesting information

0:36:360:36:40

about Barry Brooks, too.

0:36:400:36:42

In fact, at no point when we were watching them did they use a taxi.

0:36:420:36:46

It was always a range of vehicles - a Range Rover, Jaguar, Mercedes.

0:36:460:36:52

So, over the period of the mobile surveillance, we watched,

0:36:520:36:55

for example, Brooks and Arnold shopping together,

0:36:550:36:57

taking a trolley, loading the bags into the back of the car.

0:36:570:37:02

We see them walking the length of a high street,

0:37:020:37:06

walking, in the estimation of the investigator, possibly a mile.

0:37:060:37:09

You have to bear in mind that he is claiming to be working at AAC

0:37:090:37:14

and requiring a support worker

0:37:140:37:16

to look after him for that period of time.

0:37:160:37:19

These two men claimed to be so severely disabled

0:37:200:37:23

that they couldn't walk unaided

0:37:230:37:25

and needed help with everything, from lifting to going to the toilet.

0:37:250:37:29

It was now clear Brooks and Arnold were not entitled to the benefits

0:37:290:37:33

and Access to Work grants they'd been claiming on their own behalves

0:37:330:37:37

and potentially for every employee in their company.

0:37:370:37:40

The investigators were now convinced

0:37:410:37:44

that the Access Audit Corporation was a sham.

0:37:440:37:46

They just had to prove it.

0:37:460:37:48

In March 2010, police and the DWP struck.

0:37:480:37:52

This was an incredibly complex arrest to arrange for several reasons,

0:37:540:37:59

one of them being we had a number of addresses to check.

0:37:590:38:03

We were very wary that if we attended the addresses separately,

0:38:030:38:07

that somebody would alert someone else.

0:38:070:38:10

The police and DWP officers raided the Access Audit Corporation

0:38:100:38:14

and the homes of Brooks, Arnold and Isaacs.

0:38:140:38:18

They confiscated computers, company accounts

0:38:190:38:21

and bank-account information.

0:38:210:38:24

Brooks' account showed that not only was he a company director,

0:38:260:38:29

he owned five properties, including the house he shared with Arnold,

0:38:290:38:33

a penthouse apartment in Spain and a motorcycle shop.

0:38:330:38:38

But it was analysis of the confiscated computers

0:38:380:38:40

that provided the most important information.

0:38:400:38:43

We have e-mails going backwards and forwards

0:38:450:38:48

between the main perpetrators of this fraud

0:38:480:38:50

indicating not just that they knew each other,

0:38:500:38:52

which, actually, is vital to our case,

0:38:520:38:55

but also discussing how to make this fraud work,

0:38:550:38:59

how to get round Access to Work,

0:38:590:39:01

what to say to justify certain claims,

0:39:010:39:04

e-mails that showed quite clearly that they were well knowledgeable

0:39:040:39:08

in what they were doing and that what they were doing was wrong.

0:39:080:39:11

They even found scammed copies

0:39:120:39:14

of all Brooks' companies' employees' signatures,

0:39:140:39:17

which they would use to make expense claims on their behalves,

0:39:170:39:21

completely unbeknownst to them.

0:39:210:39:23

Brooks would, of course, keep the cash for himself.

0:39:230:39:26

And e-mails proved that Isaacs was in on it, too.

0:39:260:39:30

Brooks, Arnold and Isaacs were brought in for questioning.

0:39:300:39:33

In the interviews under caution, Brooks and Arnold both no-commented.

0:39:350:39:39

They gave no response whatsoever to our questions.

0:39:390:39:44

Mr Isaacs spoke. He attempted to give explanations.

0:39:440:39:48

Unfortunately for Mr Isaacs,

0:39:480:39:50

his explanations were completely disproved.

0:39:500:39:53

But suddenly, Barry Brooks started to suffer a relapse.

0:39:530:39:57

I had the reports from my investigators

0:39:570:39:59

of his behaviour during the arrest,

0:39:590:40:01

where he couldn't be moved out of a wheelchair,

0:40:010:40:04

he couldn't step up one step

0:40:040:40:06

to go towards the interview room in the police station.

0:40:060:40:10

It just didn't seem that this could possibly be the same man.

0:40:100:40:14

The three men were released on bail and a court date was set.

0:40:140:40:17

However, this was postponed four times,

0:40:170:40:20

as Barry Brooks claimed he was too poorly to attend.

0:40:200:40:23

The team wasn't convinced and decided to do some more digging.

0:40:250:40:28

An internet search revealed

0:40:280:40:30

that not only was Barry Brooks pulling a sickie,

0:40:300:40:33

he was potentially pulling a few pints, too.

0:40:330:40:36

This new search suggested he was the landlord of a country pub.

0:40:360:40:40

Andy decided to pay him another visit.

0:40:400:40:44

The surveillance in the pub was very interesting.

0:40:440:40:46

What I found was Mr Brooks serving behind the bar.

0:40:460:40:51

He was walking completely unaided,

0:40:510:40:54

without any sign of any discomfort whatsoever.

0:40:540:40:57

It was clear that, unfortunately, Mr Brooks and Mr Arnold

0:40:570:41:01

were going to have to be re-arrested and re-interviewed.

0:41:010:41:04

So we called in the police,

0:41:050:41:07

and the police were perfectly willing to re-arrest them.

0:41:070:41:11

On the 6th of June 2012,

0:41:110:41:13

the three men finally appeared at Southwark Crown Court in London.

0:41:130:41:17

Isaacs pleaded guilty to the charge of conspiracy to defraud,

0:41:170:41:21

and Brooks, attending in his wheelchair, and Arnold

0:41:210:41:23

both pleaded not guilty.

0:41:230:41:25

But after a seven-week trial, the pair was found guilty

0:41:250:41:30

and sentenced to eight years in prison.

0:41:300:41:33

Isaacs received a two-and-a-half-year sentence

0:41:330:41:35

because it was felt that by pleading guilty

0:41:350:41:38

he'd saved the taxpayer a lot of money.

0:41:380:41:40

Over the years, Barry Brooks had fiddled the taxpayer

0:41:400:41:43

out of ?27,000 in housing benefit and council tax benefit,

0:41:430:41:48

over ?77,000 in personal care grants

0:41:480:41:52

and swiped over ?1.9 million

0:41:520:41:56

from the Department for Work and Pensions.

0:41:560:41:59

That's a total of over ?2 million pinched from the public purse.

0:41:590:42:04

The Department for Work and Pensions...

0:42:040:42:06

Well, they wanted their money back.

0:42:060:42:09

So where are we in that process, then?

0:42:090:42:10

Have we got most or all of that ?2 million?

0:42:100:42:15

Where we are in the process

0:42:150:42:16

is that Brooks has had what's called a confiscation order

0:42:160:42:19

made against him.

0:42:190:42:20

At the outset, we would have restrained a lot of this money,

0:42:200:42:22

and some of that money has gone to pay some of the costs

0:42:220:42:25

involved in this case.

0:42:250:42:26

Basically, Brooks now has to pay

0:42:260:42:29

an order in excess of... I think it's around ?300,000,

0:42:290:42:32

the intention being that as and when he comes out of prison,

0:42:320:42:35

he has no assets left,

0:42:350:42:37

that all the money that he's accrued as a result of his criminality

0:42:370:42:40

will have gone, so he has nothing to come back to.

0:42:400:42:43

It's a staggering sum of money, and if you think about it,

0:42:450:42:48

Brooks and his merry men are a bit like Robin Hood and his gang...

0:42:480:42:52

in reverse,

0:42:520:42:54

stealing from people who really deserve and need

0:42:540:42:57

the Government's help and money

0:42:570:42:58

and using it to make themselves rich.

0:42:580:43:01

It's reassuring to know that not only have they lost their freedom

0:43:010:43:04

but that the money that they've made

0:43:040:43:06

from this elaborate and deceptive scam should soon follow suit.

0:43:060:43:11

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