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Think about it - what would you do if you had a bad run of luck? | 0:00:02 | 0:00:05 | |
The chances are that you would end up turning to government agencies for a bit of help. | 0:00:05 | 0:00:11 | |
We're very lucky to have a welfare state | 0:00:11 | 0:00:13 | |
and I think a lot of people don't appreciate it. | 0:00:13 | 0:00:16 | |
My husband is disabled. | 0:00:16 | 0:00:18 | |
Without the benefit system, we would have found things very difficult. | 0:00:18 | 0:00:21 | |
Here in the UK, millions of us need to ask for help every year. | 0:00:21 | 0:00:26 | |
In the form of benefits, legal aid and health care. | 0:00:26 | 0:00:29 | |
But there are some people who are out there to cheat the system out of as much as they can. | 0:00:29 | 0:00:35 | |
Benefit cheats are criminals and they should be treated accordingly. | 0:00:35 | 0:00:40 | |
How are these people managing to get away with this? | 0:00:40 | 0:00:44 | |
Those people who are trying to get rich from the public purse are now being sniffed out | 0:00:44 | 0:00:48 | |
by investigators who want to make sure that as much money as possible is available to those who need it. | 0:00:48 | 0:00:55 | |
This is the world of Saints and Scroungers. | 0:00:55 | 0:00:58 | |
Coming up - the scroungers that are out to beat the system. | 0:01:02 | 0:01:05 | |
A business owner who used the Government's Access to Work scheme | 0:01:05 | 0:01:09 | |
to line his own pockets to the tune of ?2 million. | 0:01:09 | 0:01:12 | |
The computers were full of very strong evidence. | 0:01:12 | 0:01:16 | |
And a man who claimed benefit, | 0:01:16 | 0:01:17 | |
saying his crippling arthritis kept him housebound, | 0:01:17 | 0:01:21 | |
but who is a lot nimbler than he made out. | 0:01:21 | 0:01:23 | |
He's lifting cumbersome, heavy objects. | 0:01:23 | 0:01:26 | |
He's walking at a normal pace, there is no evidence of limp, or pain in his back or hip. | 0:01:26 | 0:01:31 | |
He's not doing it slowly as one might expect if someone was in severe pain. | 0:01:31 | 0:01:35 | |
And those in need of a helping hand | 0:01:35 | 0:01:37 | |
- a woman who's battled with epilepsy all her life | 0:01:37 | 0:01:40 | |
and desperately needs support to get into the work place. | 0:01:40 | 0:01:43 | |
What I really wanted to do, is I wanted to learn | 0:01:46 | 0:01:49 | |
and I also wanted to work and I wanted to get a job that | 0:01:49 | 0:01:53 | |
I could actually be proud of and move up in the world. | 0:01:53 | 0:01:56 | |
You all right? | 0:02:01 | 0:02:03 | |
We have 190,000 prangs every year in the UK. | 0:02:03 | 0:02:08 | |
That's a lot of bumps and dents. | 0:02:08 | 0:02:11 | |
It's no laughing matter, because if you're injured as a result of a car crash, | 0:02:11 | 0:02:16 | |
you could end up missing work and then you will be reliant on the Government for your income. | 0:02:16 | 0:02:21 | |
And if you're faking it, you could be on a collision course with their investigators. | 0:02:21 | 0:02:27 | |
Meet Barry Brooks from the London borough of Bromley, | 0:02:27 | 0:02:31 | |
southeast of central London, with a population of nearly 300,000. | 0:02:31 | 0:02:34 | |
In the 1990s, Brooks had a car accident which left him | 0:02:36 | 0:02:39 | |
with serious back, head and neck injuries. | 0:02:39 | 0:02:42 | |
He was so badly hurt he was barely able to feed himself. | 0:02:42 | 0:02:45 | |
He'd suffered some kind of whiplash injury that effectively had disabled him. | 0:02:47 | 0:02:53 | |
In fact, he was described in some of the documents as tetraplegic, | 0:02:53 | 0:02:57 | |
which would make him seriously, seriously disabled. | 0:02:57 | 0:03:03 | |
He was confined to a wheelchair and because his injuries were so severe, | 0:03:03 | 0:03:06 | |
he was entitled to the highest rate of incapacity benefit. | 0:03:06 | 0:03:11 | |
But in 2001, things started to look up. | 0:03:11 | 0:03:15 | |
Thanks to the Department for Work and Pensions and the Access to Work scheme, | 0:03:15 | 0:03:19 | |
Barry Brooks was able to return to the workplace. | 0:03:19 | 0:03:23 | |
The Access to Work scheme is a series of grants that can be claimed | 0:03:23 | 0:03:27 | |
to cover various needs for somebody who's disabled, | 0:03:27 | 0:03:30 | |
in order to allow them full access to employment. | 0:03:30 | 0:03:34 | |
Access to Work grants can be claimed as a company, | 0:03:34 | 0:03:37 | |
on behalf of a company, rather than an individual. | 0:03:37 | 0:03:39 | |
This is where a company would employ disabled people and make the claims on their behalf. | 0:03:39 | 0:03:46 | |
So for example, if I was running a company and I had three employees who were disabled | 0:03:46 | 0:03:51 | |
and couldn't use standard computer equipment, I would then make a claim to Access to Work | 0:03:51 | 0:03:56 | |
to get the correct computer equipment in order that they could do their job properly. | 0:03:56 | 0:04:00 | |
The scheme can also pay for transport to and from work | 0:04:02 | 0:04:05 | |
and even if an employee has to move between different sites. | 0:04:05 | 0:04:10 | |
Specially adapted office equipment can be claimed, | 0:04:10 | 0:04:12 | |
or even a support worker if someone needs help to do their job. | 0:04:12 | 0:04:17 | |
Barry Brooks worked for a variety of charities and claimed his expenses through the scheme. | 0:04:17 | 0:04:23 | |
But in 2004, Barry decided to set up his own business, the Access Audit Corporation Ltd | 0:04:23 | 0:04:29 | |
- not to be confused with similar sounding companies. | 0:04:29 | 0:04:32 | |
Making himself company director, he employed six people, all of whom had disabilities. | 0:04:32 | 0:04:37 | |
Brooks made claims on their behalf for taxis to and from work. | 0:04:37 | 0:04:41 | |
He did as well, as he travelled in and out every day by London taxi. | 0:04:41 | 0:04:46 | |
For his work improving the lives of disabled people, | 0:04:46 | 0:04:49 | |
Barry Brooks was hailed a disability champion. | 0:04:49 | 0:04:52 | |
But in August 2009, suspicions were raised and the Access to Work | 0:04:52 | 0:04:56 | |
team in Harrow contacted the fraud investigators. | 0:04:56 | 0:05:00 | |
The case landed on the desk of team fraud investigator, Andy MacDonald. | 0:05:00 | 0:05:04 | |
We realised that there were substantial claims being made for travel in work. | 0:05:05 | 0:05:10 | |
Thousands and thousands of pounds worth of computer equipment had been claimed by this company. | 0:05:10 | 0:05:14 | |
Also on top of this, there are payments made for what is termed a support worker. | 0:05:14 | 0:05:20 | |
In fact, virtually everything that could be claimed for under Access to Work | 0:05:20 | 0:05:24 | |
was being claimed by this one company over a period of years. | 0:05:24 | 0:05:28 | |
He started off by claiming smaller amounts of money. | 0:05:28 | 0:05:31 | |
Gradually escalated. | 0:05:31 | 0:05:33 | |
When challenged, he would provide some kind of proof to those who needed to see it, | 0:05:33 | 0:05:36 | |
in order that all of the claims appeared genuine. | 0:05:36 | 0:05:40 | |
Jackie Raja is the head of | 0:05:42 | 0:05:44 | |
the Department for Work and Pensions Financial Investigations Unit. | 0:05:44 | 0:05:48 | |
I've come to the headquarters to find out more about their role in this case. | 0:05:48 | 0:05:53 | |
How did you first come to hear about him? | 0:05:53 | 0:05:56 | |
The investigator in the case was contacted by the criminal investigation team. | 0:05:56 | 0:06:00 | |
They asked for the financial investigation unit to come on board | 0:06:00 | 0:06:03 | |
to bring some of the specialist skills that we've got to support the investigation. | 0:06:03 | 0:06:07 | |
So you weren't looking just at Barry making claims, it was other people? | 0:06:07 | 0:06:12 | |
Yes, it was the scale of the operation of the business he was running. | 0:06:12 | 0:06:16 | |
There was doubt cast over a whole range of people | 0:06:16 | 0:06:19 | |
and the claims that they were making. | 0:06:19 | 0:06:21 | |
What was the suspicion then? | 0:06:21 | 0:06:22 | |
The suspicion was that some of the claims that were being made to this grant | 0:06:22 | 0:06:26 | |
were being really exaggerated to quite an outstanding degree - | 0:06:26 | 0:06:30 | |
hundreds of pounds being over-claimed. | 0:06:30 | 0:06:33 | |
And that wasn't all that was ringing alarm bells. | 0:06:33 | 0:06:37 | |
When we did our checks on Barry Brooks, | 0:06:37 | 0:06:39 | |
it became apparent that as well as running this company, | 0:06:39 | 0:06:43 | |
he was also claiming disability benefits himself. | 0:06:43 | 0:06:46 | |
In fact, the departmental records show this gentleman as being severely disabled, | 0:06:46 | 0:06:52 | |
in fact, wheelchair-bound for several years, | 0:06:52 | 0:06:55 | |
and had been claiming higher rate of disability throughout this period. | 0:06:55 | 0:07:00 | |
At this point, the investigators had no reason to believe that Brooks wasn't genuinely disabled. | 0:07:00 | 0:07:06 | |
But having seen the type of business he was running, | 0:07:06 | 0:07:08 | |
they were suspicious as to whether his own benefit claims were valid. | 0:07:08 | 0:07:13 | |
Having had a look at Barry Brooks, we then became aware of the name Derek Arnold. | 0:07:13 | 0:07:17 | |
Derek Arnold's name had come up as somebody who had also counter-signed documents | 0:07:17 | 0:07:23 | |
as a manager in claims to Access to Work. | 0:07:23 | 0:07:25 | |
It was clear from the fact that he was signing these things that he had a significant role in the company. | 0:07:25 | 0:07:30 | |
Further examination identified him as a co-director of Access Audit Corporation. | 0:07:30 | 0:07:36 | |
Derek Arnold was Barry Brooks' boyfriend, | 0:07:36 | 0:07:39 | |
who claimed to suffer from spinal bone spurs, sleep apnoea and carpal tunnel syndrome, | 0:07:39 | 0:07:44 | |
which meant he was unable to lift, carry and walk distances unaided. | 0:07:44 | 0:07:49 | |
He also needed help cooking, washing and using the toilet. | 0:07:49 | 0:07:52 | |
Further analysis of the claim forms made it clear | 0:07:54 | 0:07:57 | |
he was claiming virtually the same as Barry Brooks was, | 0:07:57 | 0:08:00 | |
which is the full range of Access to Work payments. | 0:08:00 | 0:08:03 | |
When you worked out the sort of sums that could be involved, what was it looking like? | 0:08:03 | 0:08:08 | |
Thousands, tens of thousands of pounds that were being paid out, potentially. | 0:08:10 | 0:08:16 | |
Looking back through the claims that Barry Brooks was making on behalf of himself and his employees, | 0:08:16 | 0:08:21 | |
it was estimated that he was raking in a staggering ?29,000 per month. | 0:08:21 | 0:08:26 | |
And there was one type of expense claim in particular that really stood out. | 0:08:27 | 0:08:32 | |
This investigation had some real concerns about some claims | 0:08:32 | 0:08:36 | |
that were being made for taxi fares for a supposedly disabled person. | 0:08:36 | 0:08:40 | |
This disabled person was allegedly travelling from Cardiff to Orpington, | 0:08:40 | 0:08:45 | |
perhaps as many as five days or six days a week by taxi in order to work in Orpington. | 0:08:45 | 0:08:52 | |
Now this is a substantial taxi journey to take | 0:08:52 | 0:08:55 | |
there and back on the same day and complete a full day's work. | 0:08:55 | 0:08:59 | |
It caused a lot of concern. | 0:08:59 | 0:09:00 | |
It wasn't just the impracticality of the journey that was raising concerns. | 0:09:02 | 0:09:08 | |
The cost of the taxi was ?800 for the round trip. | 0:09:08 | 0:09:11 | |
The man claiming to make this trip was architect Steven Isaacs, who damaged his legs in a car accident. | 0:09:14 | 0:09:20 | |
He was employed by Barry's company to offer advice | 0:09:21 | 0:09:24 | |
on adapting buildings to improve disabled access. | 0:09:24 | 0:09:27 | |
Steven Isaacs' role within Access Audit Corporation was quite | 0:09:30 | 0:09:33 | |
an obvious one and necessary really for the job they were doing. | 0:09:33 | 0:09:37 | |
It was clear from the pattern of these claims that they just couldn't be genuine. | 0:09:37 | 0:09:43 | |
It certainly appeared that people were claiming six days a week, 50 weeks a year | 0:09:43 | 0:09:48 | |
and it just looked such an unbelievable sum of money. | 0:09:48 | 0:09:52 | |
If these claims were fraudulent, Barry Brooks and his company | 0:09:52 | 0:09:55 | |
were claiming nearly ?350,000 a year of taxpayers' money fraudulently. | 0:09:55 | 0:10:02 | |
Something had to be done to find out if the expense claims were real. | 0:10:02 | 0:10:06 | |
There was no option but to conduct surveillance. | 0:10:08 | 0:10:11 | |
We'll find out later if the team were able to get to the bottom | 0:10:11 | 0:10:15 | |
of Access Audit Corporation's outrageous claims. | 0:10:15 | 0:10:18 | |
For now, though, it's time to say farewell to the scroungers trying to fleece the system | 0:10:23 | 0:10:28 | |
and hello to those who we call our saints - | 0:10:28 | 0:10:30 | |
people who do everything to make sure that those in desperate need of help, who are too proud | 0:10:30 | 0:10:35 | |
or simply don't know how to help themselves, get what they deserve. | 0:10:35 | 0:10:38 | |
The benefit system in the UK is undergoing big changes. | 0:10:44 | 0:10:47 | |
From the introduction of universal credit, | 0:10:47 | 0:10:50 | |
to the reassessment of people claiming crucial benefits like Disability Living Allowance. | 0:10:50 | 0:10:56 | |
For people with disabilities, these benefits are vital to their everyday lives | 0:10:56 | 0:11:00 | |
and the changes being brought in can add yet another thing to worry about. | 0:11:00 | 0:11:05 | |
It's something UK charity the Epilepsy Society has witnessed first hand. | 0:11:05 | 0:11:10 | |
Earlier this year we began to get increasing calls to our helpline | 0:11:11 | 0:11:14 | |
about the changes to benefits. | 0:11:14 | 0:11:16 | |
People were extremely worried | 0:11:16 | 0:11:17 | |
about their benefit changes and how it would affect them. | 0:11:17 | 0:11:20 | |
The new benefit system is very complicated to understand | 0:11:20 | 0:11:23 | |
and so we thought that providing information would be one of the most | 0:11:23 | 0:11:27 | |
practical things we could do to support people. | 0:11:27 | 0:11:30 | |
The charity's organised the benefits roadshow in order to help people | 0:11:31 | 0:11:35 | |
who suffer from epilepsy navigate their way through the changes. | 0:11:35 | 0:11:39 | |
The benefits claims process is not straightforward, | 0:11:41 | 0:11:44 | |
but it poses particular challenges for people with epilepsy. | 0:11:44 | 0:11:47 | |
Epilepsy is a variable and fluctuating condition | 0:11:47 | 0:11:50 | |
and it affects everybody in a different way. | 0:11:50 | 0:11:53 | |
This means it is very difficult to talk about a typical day in relation | 0:11:53 | 0:11:56 | |
to what somebody is or isn't able to do and whether they're able to work. | 0:11:56 | 0:12:01 | |
One epilepsy sufferer attending the event is Shirley Jones from Seaford in East Sussex. | 0:12:01 | 0:12:07 | |
I'm here today to find out more about the benefits | 0:12:08 | 0:12:11 | |
and the changes in benefits and how they affect people with epilepsy. | 0:12:11 | 0:12:15 | |
Because I've got epilepsy myself. | 0:12:15 | 0:12:17 | |
Shirley spent years battling with the benefits system | 0:12:17 | 0:12:20 | |
and appreciates just what the charity's trying to do with their event. | 0:12:20 | 0:12:24 | |
Because it's not counted really as a physical disability, | 0:12:26 | 0:12:30 | |
but it's also if you look at the way they do benefit claim forms, | 0:12:30 | 0:12:33 | |
it's not counted... It is not a mental health issue. | 0:12:33 | 0:12:36 | |
And the way the form is split, it's split into two, | 0:12:36 | 0:12:39 | |
so in a way epilepsy is stuck there, even though people sometimes don't think, | 0:12:39 | 0:12:45 | |
they read the information and think, "I don't fit into those categories." | 0:12:45 | 0:12:50 | |
For Shirley, finding out about epilepsy and the type of benefits | 0:12:50 | 0:12:53 | |
that sufferers can claim is absolutely essential. | 0:12:53 | 0:12:58 | |
She's suffered with epilepsy from a very early age. | 0:12:58 | 0:13:01 | |
To be honest, I can't remember much about my very early childhood, | 0:13:03 | 0:13:06 | |
because I was having seizures from the ages of about 18 months | 0:13:06 | 0:13:09 | |
into the age of seven, nearly every day. | 0:13:09 | 0:13:12 | |
So a lot of that time I cannot remember. | 0:13:14 | 0:13:18 | |
Her daily seizures and the stigma that comes with the condition made going to school an ordeal. | 0:13:18 | 0:13:24 | |
I first became aware that I was having seizures when I was six | 0:13:24 | 0:13:28 | |
and other people at my school, children at my school, would be teasing me about it. | 0:13:28 | 0:13:33 | |
Because they didn't know anything about seizures. | 0:13:33 | 0:13:37 | |
So it was quite upsetting. | 0:13:37 | 0:13:39 | |
Today, over half a million people in the UK suffer from epilepsy, | 0:13:40 | 0:13:44 | |
a condition that can be very misunderstood. | 0:13:44 | 0:13:47 | |
Epilepsy's a condition of the brain. | 0:13:47 | 0:13:49 | |
Every person will have a threshold | 0:13:52 | 0:13:56 | |
where if the correct stimuli happen, this can lead to an epileptic seizure. | 0:13:56 | 0:14:01 | |
Having unprovoked epileptic seizures is a condition called epilepsy. | 0:14:01 | 0:14:07 | |
Even we are now in the 21st century, epilepsy still carries a lot of stigma | 0:14:07 | 0:14:12 | |
and sometimes it can affect people more than the condition itself. | 0:14:12 | 0:14:17 | |
For Shirley and her family, the seizures were making life at school impossible. | 0:14:17 | 0:14:23 | |
She went to school at five or six and they couldn't cope with her. | 0:14:23 | 0:14:29 | |
But they thought it was bad behaviour. | 0:14:30 | 0:14:33 | |
Which I suppose it was, to them. | 0:14:33 | 0:14:35 | |
But eventually they asked us to take her away from the school. | 0:14:37 | 0:14:41 | |
At the age of seven, Shirley had been placed permanently into a special needs school. | 0:14:41 | 0:14:46 | |
There was no National Curriculum then, so we weren't entitled to it. | 0:14:46 | 0:14:49 | |
All we got was reading, writing and arithmetic. | 0:14:49 | 0:14:52 | |
Oh, yes, and country dancing! | 0:14:52 | 0:14:55 | |
That was basically... | 0:14:55 | 0:14:57 | |
And then we didn't have... They might incorporate a bit of history, | 0:14:57 | 0:15:03 | |
but it wouldn't be the standard that you would have at secondary school. | 0:15:03 | 0:15:06 | |
And it was frustrating, because I wanted to learn more | 0:15:06 | 0:15:09 | |
and up until the age of 12, I was reading books that | 0:15:09 | 0:15:13 | |
were for around four-year-old, five-year-olds. | 0:15:13 | 0:15:15 | |
And I was told that it was mainly because of the epilepsy. | 0:15:15 | 0:15:19 | |
Shirley left school at 16 with no qualifications. | 0:15:20 | 0:15:24 | |
And although, thanks to medication, she hadn't had a seizure since the age of seven, | 0:15:24 | 0:15:28 | |
she had almost no chance of getting a job. | 0:15:28 | 0:15:30 | |
Over the next 20 years, Shirley tried several jobs, | 0:15:32 | 0:15:35 | |
but she found herself unable to carry out the physical | 0:15:35 | 0:15:38 | |
and mental tasks that were required of her. | 0:15:38 | 0:15:40 | |
What I really wanted to do was, I wanted to learn, and I also wanted to work | 0:15:42 | 0:15:48 | |
and I wanted to get a job that I could actually be proud of and move up in the world. | 0:15:48 | 0:15:53 | |
Often it is misunderstood by people in human resources, employers | 0:15:55 | 0:16:00 | |
and they will always associate epilepsy, for instance, with people having seizures at work. | 0:16:00 | 0:16:08 | |
They might have other fears of people with epilepsy. | 0:16:08 | 0:16:12 | |
Which will lead to misunderstanding and this will make | 0:16:12 | 0:16:15 | |
the life of people in the job market very difficult. | 0:16:15 | 0:16:19 | |
Even though Shirley wasn't suffering from seizures, | 0:16:21 | 0:16:24 | |
she just couldn't hold down a job and was relying on the small | 0:16:24 | 0:16:27 | |
amount she was getting in Jobseeker's Allowance. | 0:16:27 | 0:16:30 | |
But she wasn't giving up, and at the age of 36 she decided to follow her dream to go to university, | 0:16:30 | 0:16:36 | |
and signed up for an access to higher education course to get her there. | 0:16:36 | 0:16:40 | |
To afford to do the course, she needed Disabled Student Allowance | 0:16:40 | 0:16:44 | |
and it was this reassessment of her disability that would change her life. | 0:16:44 | 0:16:48 | |
So the college arranged for me to see an educational psychologist. | 0:16:50 | 0:16:54 | |
He assessed me. | 0:16:54 | 0:16:57 | |
Basically, he says, "Yes, you have got dyslexia and dyspraxia, | 0:16:57 | 0:17:02 | |
"which is affecting your reading and your writing and your spelling. | 0:17:02 | 0:17:05 | |
"Even though it is moderate, it does affect your ability to learn and you need support." | 0:17:05 | 0:17:13 | |
Finally, it became clear - it wasn't the epilepsy that had been holding Shirley back, | 0:17:13 | 0:17:17 | |
it was two completely undiagnosed conditions - dyslexia, which affects the reading and spelling of words - | 0:17:17 | 0:17:23 | |
and dyspraxia, a coordination disorder that can affect basic motor skills like walking | 0:17:23 | 0:17:29 | |
and fine motor skills like writing and picking up small objects. | 0:17:29 | 0:17:33 | |
That was when everything came together. | 0:17:35 | 0:17:38 | |
And I've always had the diagnosis of epilepsy all of my life | 0:17:38 | 0:17:43 | |
and all of my problems that I had with education | 0:17:43 | 0:17:46 | |
and learning have been blamed on that, and suddenly | 0:17:46 | 0:17:50 | |
I was told, no, that's got nothing to do with your epilepsy, | 0:17:50 | 0:17:54 | |
it's to do with the dyslexia and dyspraxia. | 0:17:54 | 0:17:58 | |
Shirley was awarded disability student allowance | 0:17:58 | 0:18:00 | |
and was accepted to study politics and sociology at Sussex University. | 0:18:00 | 0:18:06 | |
Her benefits enabled her to access computer software that helped | 0:18:06 | 0:18:09 | |
sentence structure, spelling and organisation. | 0:18:09 | 0:18:12 | |
And the university - who knew and understood her conditions - | 0:18:12 | 0:18:15 | |
ensured she wasn't marked down for spelling and she got extra time in examinations. | 0:18:15 | 0:18:21 | |
They treated me as if I was an intelligent person. | 0:18:21 | 0:18:25 | |
They looked at what I was actually putting down on the paper | 0:18:25 | 0:18:27 | |
and what I was saying in seminars, more than what my handwriting was like. | 0:18:27 | 0:18:31 | |
Shirley had spent years knowing that it wasn't her epilepsy that was holding her back, | 0:18:31 | 0:18:36 | |
but that she had been unfairly labelled and, as a result, her education suffered. | 0:18:36 | 0:18:42 | |
Through sheer determination, she went to university. | 0:18:42 | 0:18:45 | |
Shirley was well on the way to the degree that she had always dreamed of, | 0:18:45 | 0:18:49 | |
but in her final year the stress of her course began to take its toll. | 0:18:49 | 0:18:53 | |
I'd achieved the first stage of my dream, which was to go to university. | 0:18:55 | 0:19:00 | |
Like, my brother and my two sisters all went there, and I thought, "I'm doing it now. | 0:19:00 | 0:19:07 | |
"I've got what I want to do. | 0:19:07 | 0:19:09 | |
"And I was so happy." | 0:19:09 | 0:19:11 | |
But in her last year at university, she had a bad epileptic seizure. | 0:19:11 | 0:19:16 | |
The medication she'd been on for years had simply stopped working. | 0:19:16 | 0:19:20 | |
I spent that year type of denying that the epilepsy had come back. | 0:19:20 | 0:19:24 | |
So I think I was more concerned that I don't want this to affect me getting a degree. | 0:19:24 | 0:19:29 | |
Incredibly, Shirley ploughed on, and in 2007 she graduated | 0:19:29 | 0:19:34 | |
with a Bachelor of Arts degree in Politics and Sociology. | 0:19:34 | 0:19:39 | |
I thought I was going to get a third. | 0:19:39 | 0:19:41 | |
"Oh, I got a 2.ii, that's good! Oh, it's a lot better than I thought I'd get!" | 0:19:41 | 0:19:46 | |
So I was really very, very happy about it. | 0:19:46 | 0:19:49 | |
Yeah, we were over the moon when she got her degree, | 0:19:49 | 0:19:54 | |
you know, it's an achievement and we were really proud of her. | 0:19:54 | 0:19:59 | |
Finally, after years of struggling with education and the workplace, | 0:19:59 | 0:20:03 | |
Shirley had proved her conditions didn't define her, | 0:20:03 | 0:20:06 | |
but as we'll find out later, putting her new qualifications into practice was no easy task. | 0:20:06 | 0:20:12 | |
Now, from those in need of help | 0:20:17 | 0:20:19 | |
to those people that are out to fiddle the system. | 0:20:19 | 0:20:22 | |
Here in the UK, the Department for Work and Pensions | 0:20:22 | 0:20:25 | |
has a safety net in place to help | 0:20:25 | 0:20:27 | |
those who are genuinely diagnosed with an illness or disability. | 0:20:27 | 0:20:32 | |
You could end up with a blue badge to help you get around, | 0:20:32 | 0:20:35 | |
a much-needed cash injection or even home help, and that's only fair. | 0:20:35 | 0:20:40 | |
But what isn't fair is when some people try to use that safety net | 0:20:40 | 0:20:45 | |
to systematically scam you and I, the taxpayer. | 0:20:45 | 0:20:49 | |
Now, it is just a very small percentage of disability claimants | 0:20:50 | 0:20:54 | |
who do cheat the system, | 0:20:54 | 0:20:55 | |
but the money they fraudulently claim does add up. | 0:20:55 | 0:20:59 | |
One man claiming disability benefits | 0:20:59 | 0:21:01 | |
was 55-year-old Christopher Pope from Bolsover in Derbyshire. | 0:21:01 | 0:21:05 | |
Since May 2000, | 0:21:05 | 0:21:07 | |
he received Disability Living Allowance at the higher rate. | 0:21:07 | 0:21:11 | |
On his claim forms, Pope had told the Department for Work and Pensions | 0:21:11 | 0:21:15 | |
that he needed help seven days a week | 0:21:15 | 0:21:17 | |
and to walk he needed either a stick or his wife's arm | 0:21:17 | 0:21:20 | |
due to very severe pain in his hip and back. | 0:21:20 | 0:21:24 | |
In fact, his condition was so bad, he said even going outside alone | 0:21:24 | 0:21:28 | |
was a no-go due to the fear of falling over. | 0:21:28 | 0:21:31 | |
This restricted lifestyle was due to osteoarthritis. | 0:21:31 | 0:21:35 | |
Osteoarthritis is a degenerative wear-and-tear arthritis of the joints | 0:21:36 | 0:21:41 | |
characterised by pain. | 0:21:41 | 0:21:43 | |
It usually gets worse with time. | 0:21:43 | 0:21:45 | |
It's either in weight-bearing joints or in joints that are used often, | 0:21:45 | 0:21:49 | |
so, for example, the joints of the hand, the knees and the hips. | 0:21:49 | 0:21:53 | |
Pope told the authorities that he'd had to give up his previous job | 0:21:53 | 0:21:57 | |
as it involved minor lifting that caused him discomfort | 0:21:57 | 0:22:00 | |
but that he was managing to work | 0:22:00 | 0:22:02 | |
in another, more manageable, lower-paid job. | 0:22:02 | 0:22:05 | |
To help him out, the Department for Work and Pensions gave him | 0:22:05 | 0:22:09 | |
around ?50 a week in Disability Living Allowance. | 0:22:09 | 0:22:13 | |
Disability benefits are vital in allowing a person to perform | 0:22:13 | 0:22:16 | |
normal, functional tasks of daily living, walking and care. | 0:22:16 | 0:22:20 | |
If they were not available, | 0:22:22 | 0:22:23 | |
that person would be left in a situation where they could not cope | 0:22:23 | 0:22:26 | |
and couldn't look after themselves on the most basic level, | 0:22:26 | 0:22:29 | |
being unable to prepare a meal, go to the toilet and walk. | 0:22:29 | 0:22:33 | |
That safety net is very important. | 0:22:33 | 0:22:35 | |
For Pope, it was the "getting about" bit that was essential. | 0:22:37 | 0:22:40 | |
He chose to have part of his benefits put towards a car, | 0:22:40 | 0:22:43 | |
courtesy of the Motability scheme. | 0:22:43 | 0:22:46 | |
But in April 2011, his eligibility came into question. | 0:22:47 | 0:22:52 | |
An anonymous tip-off from a member of the public wound its way | 0:22:52 | 0:22:55 | |
through the World Wide Web to the DWP's fraud investigators. | 0:22:55 | 0:22:58 | |
The allegation suggested Pope wasn't as disabled as he'd been stating. | 0:23:00 | 0:23:05 | |
In fact, the allegation said his job involved heavy lifting. | 0:23:05 | 0:23:09 | |
If true, his claim to benefits would be in serious doubt. | 0:23:09 | 0:23:12 | |
Investigators immediately contacted his employer, | 0:23:14 | 0:23:17 | |
who was completely unaware Pope had any form of disability. | 0:23:17 | 0:23:21 | |
As the saying goes, "the camera never lies", | 0:23:21 | 0:23:24 | |
so the investigators put Pope under surveillance. | 0:23:24 | 0:23:29 | |
Dr Javid Abdelmoneim is an independent doctor. | 0:23:29 | 0:23:32 | |
While it's not his job to assess benefit claimants, | 0:23:32 | 0:23:35 | |
he does treat people with Pope's condition, | 0:23:35 | 0:23:37 | |
and we asked him to examine | 0:23:37 | 0:23:39 | |
the footage the investigators shot of Pope doing his day job. | 0:23:39 | 0:23:43 | |
Ironically, his job was as a driver delivering mobility aids. | 0:23:43 | 0:23:47 | |
He's working alone and in different locations, | 0:23:50 | 0:23:52 | |
so I presume he is the driver of this van, | 0:23:52 | 0:23:54 | |
a high van that he needs to step into to drive, | 0:23:54 | 0:23:58 | |
which would require a good range of movement at your hip | 0:23:58 | 0:24:02 | |
and to sit in a seated position for a while, | 0:24:02 | 0:24:05 | |
which for someone with severe, debilitating arthritis of the back... | 0:24:05 | 0:24:08 | |
..could be considered difficult, especially for a whole day. | 0:24:10 | 0:24:13 | |
Investigators had discovered that Pope was working full-time, | 0:24:15 | 0:24:19 | |
so that meant a lot of driving and delivering. | 0:24:19 | 0:24:22 | |
And what about his claims that he was only able to walk | 0:24:22 | 0:24:25 | |
40 yards in approximately seven minutes? | 0:24:25 | 0:24:28 | |
Here he's seen carrying lighter objects, | 0:24:29 | 0:24:31 | |
where he strides at full pace with no limitations. | 0:24:31 | 0:24:34 | |
There's a normal rhythm and gait to his walking. | 0:24:34 | 0:24:38 | |
He seems to be perfectly comfortable. | 0:24:38 | 0:24:41 | |
OK, no issues with walking, then. | 0:24:41 | 0:24:44 | |
But Pope also claimed to the DWP | 0:24:44 | 0:24:47 | |
that he stumbled four to five times a week. | 0:24:47 | 0:24:51 | |
So, he's walking at a normal pace, | 0:24:51 | 0:24:53 | |
he's lifting cumbersome, heavy objects. | 0:24:53 | 0:24:56 | |
Here he's seen lifting a reclining chair | 0:24:56 | 0:25:01 | |
which is big and bulky, | 0:25:01 | 0:25:02 | |
by himself, with no aid from anybody or any mechanisms in the van. | 0:25:02 | 0:25:07 | |
He's walking at a normal pace. | 0:25:09 | 0:25:10 | |
There's no evidence of limp or pain in his back or hip. | 0:25:10 | 0:25:13 | |
He's not doing it slowly, he's not doing it gingerly, | 0:25:13 | 0:25:16 | |
as one might expect if someone was in severe pain. | 0:25:16 | 0:25:18 | |
Pope had been under surveillance for a month | 0:25:20 | 0:25:22 | |
before investigators decided they had enough | 0:25:22 | 0:25:25 | |
to be able to put some serious questions to him. | 0:25:25 | 0:25:28 | |
In January 2012, he was interviewed under caution. | 0:25:29 | 0:25:33 | |
The evidence and surveillance footage was shown to him, | 0:25:33 | 0:25:36 | |
and Pope went into confessional. | 0:25:36 | 0:25:38 | |
He admitted he'd exaggerated that he was virtually unable to walk | 0:25:38 | 0:25:42 | |
and admitted he had no entitlement to the benefits he'd been getting. | 0:25:42 | 0:25:47 | |
Finally, some honesty. | 0:25:47 | 0:25:49 | |
After the interview, | 0:25:52 | 0:25:53 | |
investigators were keen to know the whereabouts | 0:25:53 | 0:25:56 | |
of the Motability scheme car the taxpayer had been funding, | 0:25:56 | 0:25:59 | |
as it was conspicuously absent from their surveillance footage. | 0:25:59 | 0:26:03 | |
It lived in his garage, only coming out on Sundays to be washed. | 0:26:03 | 0:26:07 | |
He considered it his pride and joy. | 0:26:07 | 0:26:09 | |
That may be, but I bet Pope wasn't too proud of the fact | 0:26:11 | 0:26:15 | |
he'd claimed over ?23,000 in benefits he wasn't entitled to. | 0:26:15 | 0:26:19 | |
In July 2013 at Derby Crown Court, | 0:26:21 | 0:26:23 | |
he pleaded guilty to failing to notify a change in circumstances | 0:26:23 | 0:26:27 | |
regarding an improvement in his mobility condition | 0:26:27 | 0:26:30 | |
and was sentenced to six months in prison, suspended for 12 months. | 0:26:30 | 0:26:35 | |
He was also ordered to do 200 hours' unpaid work | 0:26:36 | 0:26:39 | |
and received a two-month curfew tag. | 0:26:39 | 0:26:42 | |
Like Pope, the public purse is now in better health, | 0:26:42 | 0:26:45 | |
as his Mobility car was taken off him, | 0:26:45 | 0:26:48 | |
and he's since paid back every penny that he stole. | 0:26:48 | 0:26:51 | |
It's time to return to the people | 0:26:56 | 0:26:58 | |
who legitimately need help from the welfare state. | 0:26:58 | 0:27:02 | |
Shirley Jones was diagnosed with epilepsy as a baby, | 0:27:02 | 0:27:05 | |
and although she'd not had any seizures for 15 years, | 0:27:05 | 0:27:08 | |
she'd been sent to special schools | 0:27:08 | 0:27:10 | |
which didn't offer any real qualifications. | 0:27:10 | 0:27:13 | |
As an adult desperate to become a valued member of society, | 0:27:14 | 0:27:17 | |
it had been discovered she'd also been suffering from dyslexia, | 0:27:17 | 0:27:21 | |
a learning difficulty, | 0:27:21 | 0:27:23 | |
and dyspraxia, which affects coordination. | 0:27:23 | 0:27:26 | |
With her new diagnoses, | 0:27:26 | 0:27:28 | |
she finally got the benefit support she needed and gained a degree. | 0:27:28 | 0:27:32 | |
I did three years of a Politics and Sociology BA | 0:27:33 | 0:27:37 | |
and I graduated with a 2.ii in Politics and Sociology. | 0:27:37 | 0:27:42 | |
I've got what I want to do, and I was so happy. | 0:27:44 | 0:27:48 | |
So... I just can't explain it, really. | 0:27:48 | 0:27:52 | |
It was fantastic news, | 0:27:52 | 0:27:54 | |
and all Shirley wanted to do was go out and get a decent job. | 0:27:54 | 0:27:57 | |
But she was still in denial that her seizures had returned, | 0:27:57 | 0:28:00 | |
and they were now happening monthly. | 0:28:00 | 0:28:04 | |
She'd applied for and got Jobseeker's Allowance once again, | 0:28:04 | 0:28:07 | |
but it was this claim that worsened her condition even further. | 0:28:07 | 0:28:11 | |
The stress of JSA and its limitations on the amount of jobs | 0:28:12 | 0:28:16 | |
you've got to apply for each week or else you're sanctioned... | 0:28:16 | 0:28:20 | |
My seizures are stress-related, | 0:28:20 | 0:28:23 | |
and there's a good chance that the epilepsy will return. | 0:28:23 | 0:28:26 | |
The Jobseeker's Allowance benefit | 0:28:26 | 0:28:28 | |
is there for people who are fit and able to apply for work, | 0:28:28 | 0:28:31 | |
but because of her conditions, | 0:28:31 | 0:28:33 | |
Shirley simply wasn't able to keep up. | 0:28:33 | 0:28:36 | |
She was being sanctioned, which means that her JSA was reduced, | 0:28:36 | 0:28:39 | |
because she wasn't able to apply for the right number of jobs. | 0:28:39 | 0:28:44 | |
She desperately needed some advice. | 0:28:44 | 0:28:46 | |
I was shopping in our local shopping centre, | 0:28:46 | 0:28:49 | |
and they had Epilepsy Society volunteers in the shopping centre. | 0:28:49 | 0:28:54 | |
I went over to them and started talking to them, | 0:28:54 | 0:28:57 | |
and they had a load of leaflets about epilepsy, | 0:28:57 | 0:28:59 | |
but it was actually talking to people | 0:28:59 | 0:29:01 | |
and finding out other people's experiences. It really helped me. | 0:29:01 | 0:29:04 | |
The volunteers at the society invited her to a local group | 0:29:06 | 0:29:09 | |
to chat with other sufferers about the problems they faced. | 0:29:09 | 0:29:13 | |
I was able to talk to people there about how my epilepsy affected me | 0:29:14 | 0:29:18 | |
and about issues, such as employment, which were most important to me, | 0:29:18 | 0:29:24 | |
erm, whether it was worth me going onto benefits, disability benefits, | 0:29:24 | 0:29:30 | |
whether this will be an advantage or a disadvantage. | 0:29:30 | 0:29:33 | |
The society directed her towards the right benefits, | 0:29:34 | 0:29:37 | |
and they told her to apply for ESA, or Employment and Support Allowance, | 0:29:37 | 0:29:42 | |
instead of JSA. | 0:29:42 | 0:29:44 | |
More importantly, they told her how to fill in the forms, | 0:29:44 | 0:29:47 | |
advice the society knows is crucial to those with epilepsy. | 0:29:47 | 0:29:51 | |
The assessment form for Employment Support Allowance | 0:29:51 | 0:29:54 | |
is a largely tick-box form, | 0:29:54 | 0:29:55 | |
and I know there's space to write additional evidence | 0:29:55 | 0:29:58 | |
about how the condition affects you. | 0:29:58 | 0:29:59 | |
Many of the questions ask for an answer "yes", "no" or "sometimes". | 0:29:59 | 0:30:04 | |
For someone with epilepsy, this is very difficult to answer, | 0:30:04 | 0:30:07 | |
because for most people with epilepsy the answer is often | 0:30:07 | 0:30:10 | |
"on some days" or "it depends". | 0:30:10 | 0:30:12 | |
It doesn't fit neatly into a tick-box. | 0:30:12 | 0:30:15 | |
With the right help, Shirley's move onto ESA was successful. | 0:30:15 | 0:30:19 | |
Changing from Jobseeker's Allowance to Employment Support Allowance | 0:30:21 | 0:30:24 | |
made complete sense for Shirley. | 0:30:24 | 0:30:26 | |
Make no mistake, she wanted to work, | 0:30:26 | 0:30:29 | |
and getting the right benefits meant that she could focus | 0:30:29 | 0:30:31 | |
on applying for the right jobs without undue pressure. | 0:30:31 | 0:30:35 | |
As a result, Shirley was no longer having seizures, | 0:30:35 | 0:30:38 | |
and her epilepsy was under control. | 0:30:38 | 0:30:41 | |
Not only that, they informed her that she was also entitled | 0:30:41 | 0:30:45 | |
to Disability Living Allowance, | 0:30:45 | 0:30:47 | |
which she went on to successfully claim, | 0:30:47 | 0:30:50 | |
hugely easing the burden on her day-to-day living expenses. | 0:30:50 | 0:30:54 | |
Having a support network there of people that actually understand | 0:30:54 | 0:30:57 | |
what you're going through, | 0:30:57 | 0:30:58 | |
that helps you apply for benefits | 0:30:58 | 0:31:01 | |
that in the back of your mind you know that you're entitled to | 0:31:01 | 0:31:05 | |
but you think, "Well, should I apply for this?", and things like that. | 0:31:05 | 0:31:09 | |
It helps you be confident about going to work | 0:31:09 | 0:31:13 | |
and thinking, "Yes, I am able to do this, | 0:31:13 | 0:31:15 | |
"I've got the right experience for this." | 0:31:15 | 0:31:17 | |
My epilepsy should not affect me... | 0:31:17 | 0:31:18 | |
Well, it will affect me, | 0:31:18 | 0:31:19 | |
but if it does, there are ways of actually getting support, and that. | 0:31:19 | 0:31:25 | |
It was there that she met Trevor Hutton, | 0:31:25 | 0:31:28 | |
a regional manager at the society | 0:31:28 | 0:31:30 | |
who was there at one of her support meetings. | 0:31:30 | 0:31:32 | |
I first met Shirley... | 0:31:32 | 0:31:34 | |
I remember it very well, I was doing a presentation on | 0:31:34 | 0:31:38 | |
- would you believe? - public attitudes towards epilepsy, | 0:31:38 | 0:31:41 | |
and this was to a group in Eastbourne. | 0:31:41 | 0:31:45 | |
At the end of the meeting, | 0:31:45 | 0:31:46 | |
he was saying the most important thing is | 0:31:46 | 0:31:49 | |
the information volunteers. | 0:31:49 | 0:31:51 | |
And I thought, "Yes, this is something I can do." | 0:31:51 | 0:31:54 | |
So I said, "Yes, I'd like to become a volunteer." | 0:31:54 | 0:31:57 | |
Shirley now volunteers at her local hospital twice a week, | 0:31:58 | 0:32:02 | |
giving people that have been newly diagnosed and their families | 0:32:02 | 0:32:06 | |
advice on how to cope with epilepsy. | 0:32:06 | 0:32:08 | |
I've been able to actually help people get rid of the fears they have | 0:32:08 | 0:32:12 | |
and the stigma around epilepsy and what it contains | 0:32:12 | 0:32:16 | |
and let people realise that it isn't the end of everything. | 0:32:16 | 0:32:20 | |
And with Disability Living Allowance | 0:32:20 | 0:32:22 | |
now changing to the Personal Independence Payment, | 0:32:22 | 0:32:24 | |
epilepsy sufferers have to get their heads round | 0:32:24 | 0:32:28 | |
a new application process. | 0:32:28 | 0:32:29 | |
But at the society's benefits roadshow in London, | 0:32:31 | 0:32:33 | |
help is at hand for those that are struggling. | 0:32:33 | 0:32:36 | |
Shirley's attending in order to brush up her volunteering knowledge. | 0:32:36 | 0:32:40 | |
I'm also here partly for the people that I'm providing information for. | 0:32:40 | 0:32:46 | |
People with epilepsy who I speak to really want to work if they can, | 0:32:46 | 0:32:50 | |
but they want to know that the system's there for them | 0:32:50 | 0:32:52 | |
for the times when they're not able to work, | 0:32:52 | 0:32:54 | |
when they need that extra support. | 0:32:54 | 0:32:56 | |
Shirley's volunteering is helping her confidence, | 0:32:56 | 0:32:58 | |
and at the same time she's helping others. | 0:32:58 | 0:33:02 | |
Shirley is delightful. | 0:33:02 | 0:33:05 | |
She's really committed to what she does | 0:33:05 | 0:33:09 | |
and is incredibly reliable, giving good information, | 0:33:09 | 0:33:14 | |
and I am pleased to say that we have her on board. | 0:33:14 | 0:33:17 | |
Shirley is a very determined person. | 0:33:17 | 0:33:21 | |
And everything she's done she's done on her own. | 0:33:22 | 0:33:26 | |
And she's never down. | 0:33:26 | 0:33:28 | |
I've never seen her down, always up for it... | 0:33:29 | 0:33:34 | |
..which... | 0:33:36 | 0:33:38 | |
must take some doing, really, mustn't it? | 0:33:38 | 0:33:41 | |
For many years, Shirley's conditions were misunderstood. | 0:33:41 | 0:33:44 | |
She was excluded from society, | 0:33:44 | 0:33:46 | |
and she had no idea what benefits she was entitled to. | 0:33:46 | 0:33:50 | |
If I could say one thing to the Epilepsy Society, | 0:33:50 | 0:33:53 | |
I would like to say, "I'm glad you're there. Thank you very much." | 0:33:53 | 0:33:56 | |
And now that she's got volunteer training under her belt, | 0:33:56 | 0:33:59 | |
well, who knows what could come next? | 0:33:59 | 0:34:02 | |
In the future, I'd like to get a job in disability campaigns. | 0:34:02 | 0:34:06 | |
That was the reason why I went to university. | 0:34:06 | 0:34:08 | |
That's the reason I chose to do politics and sociology. | 0:34:08 | 0:34:11 | |
Shirley will be the first to tell you | 0:34:14 | 0:34:16 | |
that she still has a journey ahead of her to get where she wants to be, | 0:34:16 | 0:34:20 | |
but having finally got the right support and advice, | 0:34:20 | 0:34:24 | |
she's in a better place than ever before. | 0:34:24 | 0:34:27 | |
And she's now using what she's learnt | 0:34:27 | 0:34:29 | |
to help other people understand a bit more about epilepsy. | 0:34:29 | 0:34:33 | |
Time now to return to those | 0:34:39 | 0:34:40 | |
who think nothing of pinching from the public purse, | 0:34:40 | 0:34:44 | |
the world of the scrounger. | 0:34:44 | 0:34:46 | |
Barry Brooks was suspected of defrauding the Access To Work scheme | 0:34:47 | 0:34:50 | |
for hundreds of thousands of pounds | 0:34:50 | 0:34:52 | |
by submitting what investigators suspected were bogus claims. | 0:34:52 | 0:34:57 | |
At a very early stage, | 0:34:58 | 0:35:00 | |
I became aware that there could be a considerable fraud taking place, | 0:35:00 | 0:35:06 | |
a massive attack on the taxpayers' money. | 0:35:06 | 0:35:09 | |
Because of their concerns, the Department for Work and Pensions | 0:35:09 | 0:35:12 | |
had decided to place Brooks, along with his boyfriend Derek Arnold | 0:35:12 | 0:35:16 | |
and their employee Stephen Isaacs, under surveillance. | 0:35:16 | 0:35:20 | |
When we commenced our surveillance operation, | 0:35:20 | 0:35:22 | |
our objectives were relatively simple at the start. | 0:35:22 | 0:35:25 | |
All we needed to do, really, was to see whether people arrived | 0:35:25 | 0:35:30 | |
at the Access Audit Corporation business premises by taxi. | 0:35:30 | 0:35:33 | |
After all, that's what the claims were being made for. | 0:35:33 | 0:35:36 | |
So we wanted to see whether Brooks, Arnold - in fact, anybody else - | 0:35:36 | 0:35:39 | |
arrived by taxi and left the business premises by taxis. | 0:35:39 | 0:35:43 | |
We saw Brooks and Arnold leaving their address | 0:35:43 | 0:35:45 | |
but not going to the business. | 0:35:45 | 0:35:46 | |
However, our people that were watching the business | 0:35:46 | 0:35:50 | |
saw a number of women turning up. | 0:35:50 | 0:35:53 | |
So it was quite clear that, yes, there was a business running there, | 0:35:53 | 0:35:57 | |
and there appeared to be staff employed there. | 0:35:57 | 0:36:00 | |
We very quickly realised that these members of staff | 0:36:00 | 0:36:03 | |
had no idea what was going on. | 0:36:03 | 0:36:04 | |
It was quite clear that they were not involved in the fraud. | 0:36:04 | 0:36:07 | |
But investigators strongly suspected Isaacs, Brooks' employee, | 0:36:07 | 0:36:11 | |
who'd been making extortionate taxi claims from Cardiff to Kent. | 0:36:11 | 0:36:16 | |
We saw no sign of him at the premises over quite extensive surveillance, | 0:36:16 | 0:36:20 | |
nor did we see him leave his own house. | 0:36:20 | 0:36:22 | |
So we had serious concerns | 0:36:22 | 0:36:23 | |
about whether he was conducting any business | 0:36:23 | 0:36:26 | |
for Access Audit Corporation at all. | 0:36:26 | 0:36:29 | |
The surveillance not only uncovered | 0:36:29 | 0:36:31 | |
that Isaacs never once made the ?800 taxi ride to the company premises, | 0:36:31 | 0:36:36 | |
it also highlighted some other very interesting information | 0:36:36 | 0:36:40 | |
about Barry Brooks, too. | 0:36:40 | 0:36:42 | |
In fact, at no point when we were watching them did they use a taxi. | 0:36:42 | 0:36:46 | |
It was always a range of vehicles - a Range Rover, Jaguar, Mercedes. | 0:36:46 | 0:36:52 | |
So, over the period of the mobile surveillance, we watched, | 0:36:52 | 0:36:55 | |
for example, Brooks and Arnold shopping together, | 0:36:55 | 0:36:57 | |
taking a trolley, loading the bags into the back of the car. | 0:36:57 | 0:37:02 | |
We see them walking the length of a high street, | 0:37:02 | 0:37:06 | |
walking, in the estimation of the investigator, possibly a mile. | 0:37:06 | 0:37:09 | |
You have to bear in mind that he is claiming to be working at AAC | 0:37:09 | 0:37:14 | |
and requiring a support worker | 0:37:14 | 0:37:16 | |
to look after him for that period of time. | 0:37:16 | 0:37:19 | |
These two men claimed to be so severely disabled | 0:37:20 | 0:37:23 | |
that they couldn't walk unaided | 0:37:23 | 0:37:25 | |
and needed help with everything, from lifting to going to the toilet. | 0:37:25 | 0:37:29 | |
It was now clear Brooks and Arnold were not entitled to the benefits | 0:37:29 | 0:37:33 | |
and Access to Work grants they'd been claiming on their own behalves | 0:37:33 | 0:37:37 | |
and potentially for every employee in their company. | 0:37:37 | 0:37:40 | |
The investigators were now convinced | 0:37:41 | 0:37:44 | |
that the Access Audit Corporation was a sham. | 0:37:44 | 0:37:46 | |
They just had to prove it. | 0:37:46 | 0:37:48 | |
In March 2010, police and the DWP struck. | 0:37:48 | 0:37:52 | |
This was an incredibly complex arrest to arrange for several reasons, | 0:37:54 | 0:37:59 | |
one of them being we had a number of addresses to check. | 0:37:59 | 0:38:03 | |
We were very wary that if we attended the addresses separately, | 0:38:03 | 0:38:07 | |
that somebody would alert someone else. | 0:38:07 | 0:38:10 | |
The police and DWP officers raided the Access Audit Corporation | 0:38:10 | 0:38:14 | |
and the homes of Brooks, Arnold and Isaacs. | 0:38:14 | 0:38:18 | |
They confiscated computers, company accounts | 0:38:19 | 0:38:21 | |
and bank-account information. | 0:38:21 | 0:38:24 | |
Brooks' account showed that not only was he a company director, | 0:38:26 | 0:38:29 | |
he owned five properties, including the house he shared with Arnold, | 0:38:29 | 0:38:33 | |
a penthouse apartment in Spain and a motorcycle shop. | 0:38:33 | 0:38:38 | |
But it was analysis of the confiscated computers | 0:38:38 | 0:38:40 | |
that provided the most important information. | 0:38:40 | 0:38:43 | |
We have e-mails going backwards and forwards | 0:38:45 | 0:38:48 | |
between the main perpetrators of this fraud | 0:38:48 | 0:38:50 | |
indicating not just that they knew each other, | 0:38:50 | 0:38:52 | |
which, actually, is vital to our case, | 0:38:52 | 0:38:55 | |
but also discussing how to make this fraud work, | 0:38:55 | 0:38:59 | |
how to get round Access to Work, | 0:38:59 | 0:39:01 | |
what to say to justify certain claims, | 0:39:01 | 0:39:04 | |
e-mails that showed quite clearly that they were well knowledgeable | 0:39:04 | 0:39:08 | |
in what they were doing and that what they were doing was wrong. | 0:39:08 | 0:39:11 | |
They even found scammed copies | 0:39:12 | 0:39:14 | |
of all Brooks' companies' employees' signatures, | 0:39:14 | 0:39:17 | |
which they would use to make expense claims on their behalves, | 0:39:17 | 0:39:21 | |
completely unbeknownst to them. | 0:39:21 | 0:39:23 | |
Brooks would, of course, keep the cash for himself. | 0:39:23 | 0:39:26 | |
And e-mails proved that Isaacs was in on it, too. | 0:39:26 | 0:39:30 | |
Brooks, Arnold and Isaacs were brought in for questioning. | 0:39:30 | 0:39:33 | |
In the interviews under caution, Brooks and Arnold both no-commented. | 0:39:35 | 0:39:39 | |
They gave no response whatsoever to our questions. | 0:39:39 | 0:39:44 | |
Mr Isaacs spoke. He attempted to give explanations. | 0:39:44 | 0:39:48 | |
Unfortunately for Mr Isaacs, | 0:39:48 | 0:39:50 | |
his explanations were completely disproved. | 0:39:50 | 0:39:53 | |
But suddenly, Barry Brooks started to suffer a relapse. | 0:39:53 | 0:39:57 | |
I had the reports from my investigators | 0:39:57 | 0:39:59 | |
of his behaviour during the arrest, | 0:39:59 | 0:40:01 | |
where he couldn't be moved out of a wheelchair, | 0:40:01 | 0:40:04 | |
he couldn't step up one step | 0:40:04 | 0:40:06 | |
to go towards the interview room in the police station. | 0:40:06 | 0:40:10 | |
It just didn't seem that this could possibly be the same man. | 0:40:10 | 0:40:14 | |
The three men were released on bail and a court date was set. | 0:40:14 | 0:40:17 | |
However, this was postponed four times, | 0:40:17 | 0:40:20 | |
as Barry Brooks claimed he was too poorly to attend. | 0:40:20 | 0:40:23 | |
The team wasn't convinced and decided to do some more digging. | 0:40:25 | 0:40:28 | |
An internet search revealed | 0:40:28 | 0:40:30 | |
that not only was Barry Brooks pulling a sickie, | 0:40:30 | 0:40:33 | |
he was potentially pulling a few pints, too. | 0:40:33 | 0:40:36 | |
This new search suggested he was the landlord of a country pub. | 0:40:36 | 0:40:40 | |
Andy decided to pay him another visit. | 0:40:40 | 0:40:44 | |
The surveillance in the pub was very interesting. | 0:40:44 | 0:40:46 | |
What I found was Mr Brooks serving behind the bar. | 0:40:46 | 0:40:51 | |
He was walking completely unaided, | 0:40:51 | 0:40:54 | |
without any sign of any discomfort whatsoever. | 0:40:54 | 0:40:57 | |
It was clear that, unfortunately, Mr Brooks and Mr Arnold | 0:40:57 | 0:41:01 | |
were going to have to be re-arrested and re-interviewed. | 0:41:01 | 0:41:04 | |
So we called in the police, | 0:41:05 | 0:41:07 | |
and the police were perfectly willing to re-arrest them. | 0:41:07 | 0:41:11 | |
On the 6th of June 2012, | 0:41:11 | 0:41:13 | |
the three men finally appeared at Southwark Crown Court in London. | 0:41:13 | 0:41:17 | |
Isaacs pleaded guilty to the charge of conspiracy to defraud, | 0:41:17 | 0:41:21 | |
and Brooks, attending in his wheelchair, and Arnold | 0:41:21 | 0:41:23 | |
both pleaded not guilty. | 0:41:23 | 0:41:25 | |
But after a seven-week trial, the pair was found guilty | 0:41:25 | 0:41:30 | |
and sentenced to eight years in prison. | 0:41:30 | 0:41:33 | |
Isaacs received a two-and-a-half-year sentence | 0:41:33 | 0:41:35 | |
because it was felt that by pleading guilty | 0:41:35 | 0:41:38 | |
he'd saved the taxpayer a lot of money. | 0:41:38 | 0:41:40 | |
Over the years, Barry Brooks had fiddled the taxpayer | 0:41:40 | 0:41:43 | |
out of ?27,000 in housing benefit and council tax benefit, | 0:41:43 | 0:41:48 | |
over ?77,000 in personal care grants | 0:41:48 | 0:41:52 | |
and swiped over ?1.9 million | 0:41:52 | 0:41:56 | |
from the Department for Work and Pensions. | 0:41:56 | 0:41:59 | |
That's a total of over ?2 million pinched from the public purse. | 0:41:59 | 0:42:04 | |
The Department for Work and Pensions... | 0:42:04 | 0:42:06 | |
Well, they wanted their money back. | 0:42:06 | 0:42:09 | |
So where are we in that process, then? | 0:42:09 | 0:42:10 | |
Have we got most or all of that ?2 million? | 0:42:10 | 0:42:15 | |
Where we are in the process | 0:42:15 | 0:42:16 | |
is that Brooks has had what's called a confiscation order | 0:42:16 | 0:42:19 | |
made against him. | 0:42:19 | 0:42:20 | |
At the outset, we would have restrained a lot of this money, | 0:42:20 | 0:42:22 | |
and some of that money has gone to pay some of the costs | 0:42:22 | 0:42:25 | |
involved in this case. | 0:42:25 | 0:42:26 | |
Basically, Brooks now has to pay | 0:42:26 | 0:42:29 | |
an order in excess of... I think it's around ?300,000, | 0:42:29 | 0:42:32 | |
the intention being that as and when he comes out of prison, | 0:42:32 | 0:42:35 | |
he has no assets left, | 0:42:35 | 0:42:37 | |
that all the money that he's accrued as a result of his criminality | 0:42:37 | 0:42:40 | |
will have gone, so he has nothing to come back to. | 0:42:40 | 0:42:43 | |
It's a staggering sum of money, and if you think about it, | 0:42:45 | 0:42:48 | |
Brooks and his merry men are a bit like Robin Hood and his gang... | 0:42:48 | 0:42:52 | |
in reverse, | 0:42:52 | 0:42:54 | |
stealing from people who really deserve and need | 0:42:54 | 0:42:57 | |
the Government's help and money | 0:42:57 | 0:42:58 | |
and using it to make themselves rich. | 0:42:58 | 0:43:01 | |
It's reassuring to know that not only have they lost their freedom | 0:43:01 | 0:43:04 | |
but that the money that they've made | 0:43:04 | 0:43:06 | |
from this elaborate and deceptive scam should soon follow suit. | 0:43:06 | 0:43:11 | |
Subtitles by Red Bee Media Ltd | 0:43:33 | 0:43:35 |