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police officer, this was his bit. was always happy to get involved. I | :00:07. | :00:12. | |
was not frightened of arresting people, doing the job of a police | :00:12. | :00:17. | |
officer, rather than being somebody who stood there in a uniform. | :00:17. | :00:23. | |
getting involved changed his life. Phil Don CCTV, Peter and two | :00:23. | :00:31. | |
colleagues were called to deal with a man outside a nightclub. He had | :00:31. | :00:35. | |
been causing problems and we were called to do with him. He was | :00:35. | :00:40. | |
pushed. He stumbled and fell into his -- the road and banged his head. | :00:40. | :00:46. | |
He came back and started remonstrating with us. The three | :00:46. | :00:56. | |
:00:56. | :01:00. | ||
officers tried to move them on so During the arrests, the man on the | :01:00. | :01:04. | |
poor but saw officers on the lake. It takes three officers to cover | :01:04. | :01:08. | |
him. There has been situations throughout my servers that have | :01:08. | :01:12. | |
been like that or worse. Situations like that in Whigham happen all the | :01:12. | :01:22. | |
:01:22. | :01:27. | ||
time. Police found the former soldier guilty of assault. | :01:27. | :01:30. | |
Everything was to change, and in the end he would find himself here | :01:30. | :01:39. | |
in the dock. He was later complained about the way he was | :01:39. | :01:43. | |
arrested and appealed to his conviction. The CCTV footage was | :01:43. | :01:50. | |
seen again. This time the appeal judge said it was the police | :01:50. | :01:56. | |
officers that behaved badly and abuse their powers. Mark's | :01:56. | :02:06. | |
condition of assault was quashed. Police investigated how their | :02:06. | :02:15. | |
officers acted that night. He was trying to put his head for words to | :02:15. | :02:21. | |
bite me but I was pulling it back. It looks like I am hitting his head | :02:21. | :02:31. | |
against a fall. It shows him repeatedly hitting and punching | :02:31. | :02:37. | |
mark in the face. It looks like you're giving him a plethora of | :02:37. | :02:46. | |
punchers. You can only remember what you doing the training. We're | :02:46. | :02:51. | |
told to punch him in the shoulder so he would release his arm. He | :02:51. | :02:55. | |
released his arm enough so we could rent it out and get a calf on him. | :02:55. | :03:01. | |
Game over. Peter like forts and the police officers face criminal | :03:01. | :03:11. | |
:03:11. | :03:16. | ||
charges. He went to trial but his colleagues were clade. -- lead. | :03:16. | :03:22. | |
House of policing is durability to use the minimum of force and deal | :03:22. | :03:25. | |
with violent situations and not lose your temper. That is the | :03:25. | :03:34. | |
standard that we have set. Mr Light for it has step below that standard. | :03:34. | :03:40. | |
The problem is that when you are there at the situation you have got | :03:40. | :03:44. | |
a split-second to deal with how to make a decision and you must live | :03:44. | :03:49. | |
with that decision. He does not matter your records of how my last | :03:49. | :03:54. | |
you have saved. In that situation if you break the law you might just | :03:54. | :03:58. | |
as likely as other citizens. We set a high standard and I do not | :03:58. | :04:07. | |
apologise for that. I opened and shut, it took three court cases | :04:07. | :04:12. | |
until the judges decided Peter had broken the law. The thing about his | :04:12. | :04:17. | |
case is that we know all the details. There was a trial, his | :04:17. | :04:24. | |
mistake and his punishment was public. Most police disciplinary | :04:24. | :04:29. | |
measures are kept away from the public gaze. Virtually every case | :04:29. | :04:34. | |
is dealt with behind closed doors. That can be very hard for those | :04:34. | :04:44. | |
:04:44. | :04:48. | ||
affected by their behaviour. Was this the only place you have ever | :04:48. | :04:54. | |
lead? Yes. It brings back quite a few memories. Had you feel as we | :04:54. | :05:04. | |
walk down here? It feels weird. a bit weird. 18-year-old Aaron and | :05:04. | :05:09. | |
his sister Hayley were never forget the night they had to call police | :05:09. | :05:19. | |
:05:19. | :05:20. | ||
from the street. I ran downstairs when I heard screaming and shouting. | :05:20. | :05:27. | |
Then he started to come towards me. He got in between us. From that | :05:27. | :05:37. | |
:05:37. | :05:39. | ||
moment I saw that with a knife in his hands. -- my father. The men | :05:39. | :05:42. | |
armed with a knife was still in the house and Aaron was trying to keep | :05:42. | :05:49. | |
his mum alive. I was expecting the police to come straight away. | :05:49. | :05:56. | |
is so slow. I do not know what to do. I started to think about what | :05:56. | :06:03. | |
to do. Paramedics had a right, but police had not so the paramedics | :06:03. | :06:07. | |
were stuck outside. The police did not arrive until 90 minutes after | :06:07. | :06:17. | |
:06:17. | :06:19. | ||
the first 999 call. My son Asprey was arrested. Their mother was dead. | :06:19. | :06:27. | |
In was too late. What the family did not know was that to ignore | :06:27. | :06:35. | |
pence sheer police officers were at the bottom of their street when the | :06:35. | :06:39. | |
children called to ask for help. The call was made at 11 minutes | :06:39. | :06:45. | |
past midnight. We know where the police officers were because there | :06:45. | :06:50. | |
was a GPS transmitter in their car. At 12 minutes past midnight, which | :06:50. | :06:55. | |
is one minutes later and again at quarter past midnight, we know them | :06:55. | :06:59. | |
in the immediate vicinity of the street. They were just down the | :06:59. | :07:04. | |
road. It took an inquiry by the Independent Police Complaints | :07:04. | :07:09. | |
Commission and that minutes later the officers refused to attend the | :07:09. | :07:15. | |
emergency call. If they will put in our shoes then they would want | :07:15. | :07:18. | |
everyone to help them. But when it came to me Naren we had nothing. | :07:18. | :07:22. | |
That night we only relied on each other to look after each other and | :07:22. | :07:31. | |
a mother. We tried to be the safe as we called during that half-hour. | :07:31. | :07:36. | |
Why would the officers not respond? They said they were busy on an | :07:36. | :07:40. | |
operation based six miles away in Northampton. They claim that they | :07:40. | :07:44. | |
ended up at the bottom of the road because they followed a car there. | :07:44. | :07:49. | |
The inquiry revealed that they did not know the registration and a | :07:49. | :07:52. | |
notebook showed that they hadn't deal with a single incident in the | :07:52. | :07:57. | |
previous six hours. Lollies Webster's father says that he is | :07:57. | :08:06. | |
horrified that the police Treadaway. They knew it was serious. They | :08:06. | :08:11. | |
should have gone. There was no two ways about it. It would not cost | :08:11. | :08:16. | |
them anything to have gone. Medical experts say that the ways Webster | :08:16. | :08:26. | |
:08:26. | :08:37. | ||
iPod life could not have been saved. -- lollies Webster. Be forced | :08:38. | :08:43. | |
decide this was a case of gross misconduct. The definition of gross | :08:43. | :08:47. | |
misconduct it is the definition which is to be set. That is the | :08:47. | :08:52. | |
race the officers are facing. they lose their jobs? That was | :08:52. | :09:02. | |
:09:02. | :09:03. | ||
another decision for not end ship police. -- Northamptonshire. The | :09:03. | :09:06. | |
police will do the evidence and the result was that the two officers | :09:06. | :09:11. | |
kept their jobs and receive final written warnings. It really does | :09:11. | :09:20. | |
not mean anything at all. they're not doing their job | :09:20. | :09:30. | |
:09:30. | :09:31. | ||
properly then they should have been retrenched as punishment. They | :09:31. | :09:35. | |
should have lost their jobs. If they can't turn up to something so | :09:35. | :09:42. | |
important as that and what would they turn up to. The officers got | :09:42. | :09:52. | |
:09:52. | :09:57. | ||
up incredibly lively. -- Lapsley. When it comes to misconduct cases, | :09:57. | :10:02. | |
police investigate themselves. The IPC have only a role in a small | :10:03. | :10:08. | |
numbers of very serious cases. The most they can do is identify Ms | :10:08. | :10:13. | |
conduct. The punishment is completely down to the individual | :10:13. | :10:18. | |
officers unforced. The panels which decide the outcome of misconduct | :10:18. | :10:25. | |
hearings almost always sits in private. Individual forces dealing | :10:25. | :10:31. | |
behind closed doors. This man is a lawyer who handles cases against | :10:31. | :10:38. | |
police. The problem is that you get in consistency. There is not | :10:38. | :10:41. | |
transparency in the first place, that is where there is a gap here. | :10:41. | :10:46. | |
There is very little evidence that lessons are being lied. Police | :10:46. | :10:52. | |
misconduct can be anything from rudeness to physical violence. The | :10:52. | :10:56. | |
police are supposed to be one of the most regulated public bodies, | :10:56. | :11:01. | |
but who is making sure that misconduct panels do their job? | :11:01. | :11:06. | |
There is no overall body that has responsibility for the police | :11:07. | :11:16. | |
misconduct system due other than the Home Office. Individual forces | :11:16. | :11:26. | |
:11:26. | :11:27. | ||
have a role, but there is no single overarching body. Yes they should | :11:27. | :11:33. | |
be a body like this. How many decisions are made about police | :11:33. | :11:36. | |
misconduct with little or no national oversight? It is not easy | :11:36. | :11:42. | |
to find out. We put in Freedom of Information requests to 54 courses | :11:42. | :11:51. | |
of the UK and 47 of them responded. We discovered that there were 1915 | :11:51. | :11:59. | |
guilty findings against officers on his conduct between 2008 and 2010. | :11:59. | :12:06. | |
382 were dismissed or required to resign. Nearly a fifth of | :12:06. | :12:14. | |
punishments handed down ended in officers leading be forced. -- | :12:14. | :12:23. | |
leaving the force. There was no national oversight. What is the | :12:23. | :12:28. | |
loss of no single overdue? It makes consistency a problem. Guidance can | :12:28. | :12:34. | |
be a problem. I think it does have an impact on public confidence. | :12:34. | :12:38. | |
you comfortable with a system that has no national wave of the? | :12:38. | :12:46. | |
have three national systems. nobody looks at his conduct. | :12:46. | :12:56. | |
:12:56. | :13:00. | ||
IPP c has no control. We report trains to them. Police forces | :13:00. | :13:03. | |
locally are aware of all the cases and complaints and take it very | :13:03. | :13:09. | |
seriously. Once again police forces do to make sure their offices get | :13:09. | :13:19. | |
:13:19. | :13:22. | ||
it right in the first place? -- of the service. Back in Dyrham, they | :13:22. | :13:30. | |
are preparing for the complicated situations they may face. As the | :13:30. | :13:33. | |
sergeant knows, training once always protect officers from | :13:33. | :13:37. | |
complaints by the public. How often have complaints been made against | :13:37. | :13:47. | |
you? In my service, probably seven or eight times. His is that | :13:47. | :13:54. | |
comment? It is probably reflective. If you deal with matters of the | :13:54. | :13:57. | |
public in high-stress situations as a police officer you might get it | :13:57. | :14:07. | |
wrong. Those complaints against NT were not upheld. Almost 30,000 were | :14:07. | :14:10. | |
levelled at the police last year. Can offices are four to admit they | :14:10. | :14:20. | |
:14:20. | :14:25. | ||
made a mistake two? A lot of officers don't trust the system. We | :14:25. | :14:29. | |
need a more common sense approach. Police officers are human and do | :14:29. | :14:35. | |
sometimes make mistakes. We must be accepting of that. That is hard | :14:35. | :14:39. | |
when police failures leave to tell a ball loss. Harder still when you | :14:39. | :14:48. | |
are let down by not only one force but four. I heard the couple up but | :14:48. | :14:53. | |
I did not look out the window. Sometimes you see a car and to look | :14:53. | :15:02. | |
at the window to see you're tears but that night I did not. -- who is | :15:02. | :15:12. | |
:15:12. | :15:15. | ||
there. That is in night the man picked me up. The young girl was | :15:15. | :15:22. | |
picked up by 33-year-old man pretending to be a young man. That | :15:22. | :15:29. | |
was the hard bit. She did Tommy everything until that night. | :15:29. | :15:33. | |
hours after Ashley walked out the front door, her mother's frantic | :15:33. | :15:39. | |
calls to her mobile were answered. By this time, I was shocked undone | :15:39. | :15:44. | |
found dead. I said he why you? He said to me who you laugh. And I | :15:44. | :15:49. | |
said no tummy who you were. This is my daughters find I want to know | :15:49. | :15:57. | |
who you laugh. It was a police officer. Bass is fine had been | :15:57. | :16:02. | |
found after a man was arrested for a driving offence. When he was | :16:02. | :16:12. | |
:16:12. | :16:16. | ||
taken to be police station this This man is Peter Chapman. He had | :16:16. | :16:22. | |
just confessed to killing her daughter. I got a horrible feeling | :16:22. | :16:31. | |
inside. I cannot explain. My heart had been ripped out. Ashley had | :16:31. | :16:35. | |
been raped and murdered by Peter Chapman. Her body was found in a | :16:35. | :16:45. | |
:16:45. | :16:46. | ||
ditch by the side of the road. wish she had never gone. Sorry. She | :16:46. | :16:54. | |
would have stayed. You can't do that to yourself. What she did not | :16:54. | :16:59. | |
know then was that Peter Chapman could have been stopped. He was a | :16:59. | :17:04. | |
known sex offender who was supposed to be monitored by Merseyside | :17:04. | :17:11. | |
police. But for nine months they did not know where he was. One | :17:11. | :17:20. | |
force had lost track of him. Three others fail to stop him. -- failed. | :17:20. | :17:24. | |
Just three days before Ashley was murdered, a nationwide alert had | :17:24. | :17:29. | |
been put out for Peter Chapman. During that time his car was | :17:29. | :17:37. | |
spotted near Ashby's home six - Max 16 times by special police cameras | :17:37. | :17:40. | |
which recognise registration numbers. On some occasions the | :17:40. | :17:48. | |
police look for him but twice they did not, 48 hours before Ashley was | :17:48. | :17:55. | |
killed. The police inspector looked at what officers he had and he | :17:55. | :18:05. | |
decided not to respond. Then on the evening Chapman pick Ashley up his | :18:05. | :18:09. | |
car were spotted by police cameras near his home. But the people who | :18:09. | :18:14. | |
were supposed to be watching were not locked onto the system. By this | :18:14. | :18:20. | |
time, Ashley was in his car. As the night moved on, he was spotted | :18:20. | :18:26. | |
again by Canberra's across the North-East. But nothing was done. - | :18:26. | :18:31. | |
- cameras. During that journey, Ashleigh Hall was killed. Judy | :18:31. | :18:39. | |
blame for her death? I blame him because he did it. But I've also | :18:39. | :18:47. | |
claimed the police for not doing their job properly. I always will. | :18:47. | :18:55. | |
The IP P -- IPCC produced two reports into her death. They call | :18:55. | :19:00. | |
for a national review of the way police cameras operated. They | :19:00. | :19:04. | |
criticised the poor monitoring of sex offenders. They concluded that | :19:04. | :19:08. | |
though opportunities were missed, they may not have prevented | :19:08. | :19:13. | |
Ashley's death. But her mother is clear the police let her and her | :19:13. | :19:20. | |
daughter down. When I am afraid all that I am sure my daughter would be | :19:20. | :19:26. | |
still here today. There is no question. She definitely would | :19:26. | :19:29. | |
still be here. So that makes me feel even worse because they could | :19:29. | :19:34. | |
have prevented the point Or concerns her the most about the | :19:34. | :19:40. | |
report is nobody was blamed in the north-east with the killer was | :19:40. | :19:43. | |
spotted that not stop. Merseyside, where police lost track | :19:44. | :19:49. | |
of Chapman for nine months, and lead to lower ranking officers | :19:49. | :19:54. | |
receive management advice. Across the hall Merseyside force, no | :19:54. | :20:00. | |
senior officers were held to account. So why isn't the IPCC lot | :20:00. | :20:08. | |
harder on the police? One criticism is that low ranking officers up | :20:08. | :20:14. | |
blamed. Is that fair? Joke. We follow the evidence where it takes | :20:14. | :20:20. | |
us. If it takes us higher in the organisation's - and there are | :20:20. | :20:24. | |
numerous examples where we have done this - we will take action to | :20:24. | :20:28. | |
get to those levels. We will determine a case to answer if that | :20:28. | :20:35. | |
is appropriate. He took Andrea Hall two years to find out what went | :20:35. | :20:42. | |
wrong. Even now she is not happy about the way she has been treated. | :20:42. | :20:47. | |
Durham police apologised to Andrea for failing to act went Chapman's | :20:47. | :20:56. | |
car was caught on camera. They believe the force needs to change. | :20:56. | :20:59. | |
Whenever a families bereaved there is a sense that something could | :20:59. | :21:05. | |
have been done more to prevent it. We are trying to very carefully | :21:05. | :21:09. | |
move the culture of the organisation to one of openness. | :21:09. | :21:14. | |
Where we say sorry, listen and explain. Then we can show people | :21:14. | :21:21. | |
this is what we have worked. So in Durham they are changing the way | :21:21. | :21:26. | |
complaints are handled. Now officers may have to do with their | :21:26. | :21:30. | |
accuser face-to-face. Panorama was given access to the very first time | :21:30. | :21:37. | |
an officer was called in to explain himself to be well when he arrested. | :21:37. | :21:41. | |
I am nervous. Donald was arrested during a row with her neighbours. | :21:41. | :21:46. | |
She thinks the officer was heavy hand as. I was arrested for no | :21:46. | :21:56. | |
:21:56. | :21:57. | ||
reason. I suffered injuries to my hand. How are you doing? Donnell | :21:57. | :22:00. | |
wanted the police officer to answer for his actions. This is the first | :22:00. | :22:07. | |
time she has seen him since he arrested her. The first person I | :22:07. | :22:11. | |
saw in the street was an aggressive for a bout. When you walked in you | :22:11. | :22:17. | |
had a face that was going to make an arrest. I thought your behaviour | :22:17. | :22:25. | |
was difficult. Benny Hayne Castle on. That made you more angry? | :22:25. | :22:33. | |
too scared to be angry. Often it is really useful for the officer to | :22:33. | :22:37. | |
listen in a non-threatening environment to what the person has | :22:37. | :22:42. | |
to say. And then for the person to listen to what was going off with | :22:42. | :22:52. | |
:22:52. | :22:52. | ||
the officer's by. I might adopt a different approach next time. | :22:52. | :22:57. | |
appreciate the conversation. We have both learnt stop. Donna still | :22:57. | :23:04. | |
does not agree with her arrest but she had her say. This system is | :23:04. | :23:10. | |
about being as open as possible when the public complains. Panorama | :23:10. | :23:15. | |
has found when the police think themselves officers have a case to | :23:15. | :23:19. | |
answer, things can be very different. There is a back door | :23:19. | :23:23. | |
available to officers who dealt not want to go through the misconduct | :23:23. | :23:28. | |
proceedings. You simply retire or resign. Make the decision yourself | :23:28. | :23:35. | |
to avoid justice. We have discovered how many do walk away. | :23:35. | :23:41. | |
How Freedom of Information request show that over the last three years | :23:41. | :23:49. | |
489 officers have chosen this route. If they are allowed to leave the | :23:49. | :23:52. | |
police there is a chance they will get work in another force. That | :23:52. | :24:02. | |
does happen. There is a judgment about waiting for a drawn-out | :24:02. | :24:05. | |
disputes procedure which ends in the officer losing their job. Or if | :24:05. | :24:09. | |
the officer is willing to resign is it not in the public interest to | :24:09. | :24:16. | |
get them off it a rock and avoid the cost and expense of a hearing? | :24:16. | :24:23. | |
It is frustrating. That answer is not good enough. This is not just | :24:23. | :24:29. | |
an issue of cost. It is an issue of gestures. Or what the public think | :24:29. | :24:37. | |
of the idea that so many officers choose to resign? I imagine they | :24:37. | :24:42. | |
would think the officer is getting away with. Is that there. In some | :24:42. | :24:48. | |
cases it may well be. How can it be that one of our most regulated | :24:48. | :24:53. | |
professions have such a large loophole? We expect a lot from our | :24:53. | :25:00. | |
police officers. But when they get it wrong because can be higher. | :25:00. | :25:05. | |
After what you have been through, where is your trust with the | :25:05. | :25:13. | |
police? I don't think I would ever trust them again. I have no faith | :25:13. | :25:19. | |
in them at all. Own faith in the police?. No faith. It is hard to | :25:19. | :25:24. | |
know if our system of dealing with officers accused of misconduct is | :25:24. | :25:29. | |
fair, when so many crucial decisions are made behind closed | :25:29. | :25:35. | |
doors and those accused are free to get up and walk away. A Thursday | :25:35. | :25:39. | |
night a Panorama special investigating the benefit cheats to | :25:39. | :25:49. | |
:25:49. | :26:15. | ||
cost us all billions. That is on Away from the Plan B south-east. -- | :26:15. | :26:20. | |
away from the cloudy south-east. We start the new day with a cold and | :26:20. | :26:25. | |
frosty note. One more day of sunshine to come in Scotland and | :26:25. | :26:31. | |
Northern Ireland. For England and Wales, it does become more cloudy | :26:31. | :26:37. | |
and rainy. This will drift west and north-west, bringing patchy drizzle | :26:37. | :26:42. | |
with that. 8:00am and it is a clear sky at start for the day in | :26:43. | :26:52. | |
:26:53. | :26:55. | ||
Northern Ireland. Western Isles and Scotland is mild. -- in Scotland. A | :26:55. | :27:02. | |
fault it in the Central Lowlands. - - fork in the Central Lowlands. A | :27:02. | :27:09. | |
crossed eastern England, there is a call north-easterly breeze with | :27:09. | :27:14. | |
cloud and patchy drizzle. They cloud is drifting west. The early | :27:14. | :27:19. | |
sunshine in the south-west will be short-lived. The cloud it is into | :27:19. | :27:24. | |
eastern parts of Wales pushing west. It is in the Midlands and Yorkshire. | :27:25. | :27:30. | |
That will drift continues lead throughout the day. It will take | :27:30. | :27:39. | |
them while for the cloud to reach Cumbria. Some patchy fog may linger. | :27:39. | :27:45. | |
It will hold the temperature down. Around 10 or 11 degrees. Quite | :27:46. | :27:51. | |
whether at the moment in the UK because of this high pressure in | :27:51. | :27:57. | |
Scandinavia keeping rain at bay for now. But on Tuesday if this will | :27:57. | :28:04. | |
move across the UK. Clown in England and Wales will push across | :28:04. | :28:10. | |
Scotland and Northern Ireland. -- cloud. Hardly any sound. But the | :28:10. | :28:16. | |
nights will not be so cold. By Wednesday rain will progress West. | :28:16. | :28:20. |