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police officer, this was his bit. was always happy to get involved. I

:00:07.:00:12.

was not frightened of arresting people, doing the job of a police

:00:12.:00:17.

officer, rather than being somebody who stood there in a uniform.

:00:17.:00:23.

getting involved changed his life. Phil Don CCTV, Peter and two

:00:23.:00:31.

colleagues were called to deal with a man outside a nightclub. He had

:00:31.:00:35.

been causing problems and we were called to do with him. He was

:00:35.:00:40.

pushed. He stumbled and fell into his -- the road and banged his head.

:00:40.:00:46.

He came back and started remonstrating with us. The three

:00:46.:00:56.
:00:56.:01:00.

officers tried to move them on so During the arrests, the man on the

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poor but saw officers on the lake. It takes three officers to cover

:01:04.:01:08.

him. There has been situations throughout my servers that have

:01:08.:01:12.

been like that or worse. Situations like that in Whigham happen all the

:01:12.:01:22.
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time. Police found the former soldier guilty of assault.

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Everything was to change, and in the end he would find himself here

:01:30.:01:39.

in the dock. He was later complained about the way he was

:01:39.:01:43.

arrested and appealed to his conviction. The CCTV footage was

:01:43.:01:50.

seen again. This time the appeal judge said it was the police

:01:50.:01:56.

officers that behaved badly and abuse their powers. Mark's

:01:56.:02:06.

condition of assault was quashed. Police investigated how their

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officers acted that night. He was trying to put his head for words to

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bite me but I was pulling it back. It looks like I am hitting his head

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against a fall. It shows him repeatedly hitting and punching

:02:31.:02:37.

mark in the face. It looks like you're giving him a plethora of

:02:37.:02:46.

punchers. You can only remember what you doing the training. We're

:02:46.:02:51.

told to punch him in the shoulder so he would release his arm. He

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released his arm enough so we could rent it out and get a calf on him.

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Game over. Peter like forts and the police officers face criminal

:03:01.:03:11.
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charges. He went to trial but his colleagues were clade. -- lead.

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House of policing is durability to use the minimum of force and deal

:03:22.:03:25.

with violent situations and not lose your temper. That is the

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standard that we have set. Mr Light for it has step below that standard.

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The problem is that when you are there at the situation you have got

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a split-second to deal with how to make a decision and you must live

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with that decision. He does not matter your records of how my last

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you have saved. In that situation if you break the law you might just

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as likely as other citizens. We set a high standard and I do not

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apologise for that. I opened and shut, it took three court cases

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until the judges decided Peter had broken the law. The thing about his

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case is that we know all the details. There was a trial, his

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mistake and his punishment was public. Most police disciplinary

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measures are kept away from the public gaze. Virtually every case

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is dealt with behind closed doors. That can be very hard for those

:04:34.:04:44.
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affected by their behaviour. Was this the only place you have ever

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lead? Yes. It brings back quite a few memories. Had you feel as we

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walk down here? It feels weird. a bit weird. 18-year-old Aaron and

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his sister Hayley were never forget the night they had to call police

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from the street. I ran downstairs when I heard screaming and shouting.

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Then he started to come towards me. He got in between us. From that

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moment I saw that with a knife in his hands. -- my father. The men

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armed with a knife was still in the house and Aaron was trying to keep

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his mum alive. I was expecting the police to come straight away.

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is so slow. I do not know what to do. I started to think about what

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to do. Paramedics had a right, but police had not so the paramedics

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were stuck outside. The police did not arrive until 90 minutes after

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the first 999 call. My son Asprey was arrested. Their mother was dead.

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In was too late. What the family did not know was that to ignore

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pence sheer police officers were at the bottom of their street when the

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children called to ask for help. The call was made at 11 minutes

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past midnight. We know where the police officers were because there

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was a GPS transmitter in their car. At 12 minutes past midnight, which

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is one minutes later and again at quarter past midnight, we know them

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in the immediate vicinity of the street. They were just down the

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road. It took an inquiry by the Independent Police Complaints

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Commission and that minutes later the officers refused to attend the

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emergency call. If they will put in our shoes then they would want

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everyone to help them. But when it came to me Naren we had nothing.

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That night we only relied on each other to look after each other and

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a mother. We tried to be the safe as we called during that half-hour.

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Why would the officers not respond? They said they were busy on an

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operation based six miles away in Northampton. They claim that they

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ended up at the bottom of the road because they followed a car there.

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The inquiry revealed that they did not know the registration and a

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notebook showed that they hadn't deal with a single incident in the

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previous six hours. Lollies Webster's father says that he is

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horrified that the police Treadaway. They knew it was serious. They

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should have gone. There was no two ways about it. It would not cost

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them anything to have gone. Medical experts say that the ways Webster

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iPod life could not have been saved. -- lollies Webster. Be forced

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decide this was a case of gross misconduct. The definition of gross

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misconduct it is the definition which is to be set. That is the

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race the officers are facing. they lose their jobs? That was

:08:52.:09:02.
:09:02.:09:03.

another decision for not end ship police. -- Northamptonshire. The

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police will do the evidence and the result was that the two officers

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kept their jobs and receive final written warnings. It really does

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not mean anything at all. they're not doing their job

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:09:30.:09:31.

properly then they should have been retrenched as punishment. They

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should have lost their jobs. If they can't turn up to something so

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important as that and what would they turn up to. The officers got

:09:42.:09:52.
:09:52.:09:57.

up incredibly lively. -- Lapsley. When it comes to misconduct cases,

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police investigate themselves. The IPC have only a role in a small

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numbers of very serious cases. The most they can do is identify Ms

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conduct. The punishment is completely down to the individual

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officers unforced. The panels which decide the outcome of misconduct

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hearings almost always sits in private. Individual forces dealing

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behind closed doors. This man is a lawyer who handles cases against

:10:31.:10:38.

police. The problem is that you get in consistency. There is not

:10:38.:10:41.

transparency in the first place, that is where there is a gap here.

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There is very little evidence that lessons are being lied. Police

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misconduct can be anything from rudeness to physical violence. The

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police are supposed to be one of the most regulated public bodies,

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but who is making sure that misconduct panels do their job?

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There is no overall body that has responsibility for the police

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misconduct system due other than the Home Office. Individual forces

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have a role, but there is no single overarching body. Yes they should

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be a body like this. How many decisions are made about police

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misconduct with little or no national oversight? It is not easy

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to find out. We put in Freedom of Information requests to 54 courses

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of the UK and 47 of them responded. We discovered that there were 1915

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guilty findings against officers on his conduct between 2008 and 2010.

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382 were dismissed or required to resign. Nearly a fifth of

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punishments handed down ended in officers leading be forced. --

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leaving the force. There was no national oversight. What is the

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loss of no single overdue? It makes consistency a problem. Guidance can

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be a problem. I think it does have an impact on public confidence.

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you comfortable with a system that has no national wave of the?

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have three national systems. nobody looks at his conduct.

:12:46.:12:56.
:12:56.:13:00.

IPP c has no control. We report trains to them. Police forces

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locally are aware of all the cases and complaints and take it very

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seriously. Once again police forces do to make sure their offices get

:13:09.:13:19.
:13:19.:13:22.

it right in the first place? -- of the service. Back in Dyrham, they

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are preparing for the complicated situations they may face. As the

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sergeant knows, training once always protect officers from

:13:33.:13:37.

complaints by the public. How often have complaints been made against

:13:37.:13:47.

you? In my service, probably seven or eight times. His is that

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comment? It is probably reflective. If you deal with matters of the

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public in high-stress situations as a police officer you might get it

:13:57.:14:07.

wrong. Those complaints against NT were not upheld. Almost 30,000 were

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levelled at the police last year. Can offices are four to admit they

:14:10.:14:20.
:14:20.:14:25.

made a mistake two? A lot of officers don't trust the system. We

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need a more common sense approach. Police officers are human and do

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sometimes make mistakes. We must be accepting of that. That is hard

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when police failures leave to tell a ball loss. Harder still when you

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are let down by not only one force but four. I heard the couple up but

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I did not look out the window. Sometimes you see a car and to look

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at the window to see you're tears but that night I did not. -- who is

:15:02.:15:12.
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there. That is in night the man picked me up. The young girl was

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picked up by 33-year-old man pretending to be a young man. That

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was the hard bit. She did Tommy everything until that night.

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hours after Ashley walked out the front door, her mother's frantic

:15:33.:15:39.

calls to her mobile were answered. By this time, I was shocked undone

:15:39.:15:44.

found dead. I said he why you? He said to me who you laugh. And I

:15:44.:15:49.

said no tummy who you were. This is my daughters find I want to know

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who you laugh. It was a police officer. Bass is fine had been

:15:57.:16:02.

found after a man was arrested for a driving offence. When he was

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taken to be police station this This man is Peter Chapman. He had

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just confessed to killing her daughter. I got a horrible feeling

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inside. I cannot explain. My heart had been ripped out. Ashley had

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been raped and murdered by Peter Chapman. Her body was found in a

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ditch by the side of the road. wish she had never gone. Sorry. She

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would have stayed. You can't do that to yourself. What she did not

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know then was that Peter Chapman could have been stopped. He was a

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known sex offender who was supposed to be monitored by Merseyside

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police. But for nine months they did not know where he was. One

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force had lost track of him. Three others fail to stop him. -- failed.

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Just three days before Ashley was murdered, a nationwide alert had

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been put out for Peter Chapman. During that time his car was

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spotted near Ashby's home six - Max 16 times by special police cameras

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which recognise registration numbers. On some occasions the

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police look for him but twice they did not, 48 hours before Ashley was

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killed. The police inspector looked at what officers he had and he

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decided not to respond. Then on the evening Chapman pick Ashley up his

:18:05.:18:09.

car were spotted by police cameras near his home. But the people who

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were supposed to be watching were not locked onto the system. By this

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time, Ashley was in his car. As the night moved on, he was spotted

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again by Canberra's across the North-East. But nothing was done. -

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- cameras. During that journey, Ashleigh Hall was killed. Judy

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blame for her death? I blame him because he did it. But I've also

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claimed the police for not doing their job properly. I always will.

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The IP P -- IPCC produced two reports into her death. They call

:18:55.:19:00.

for a national review of the way police cameras operated. They

:19:00.:19:04.

criticised the poor monitoring of sex offenders. They concluded that

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though opportunities were missed, they may not have prevented

:19:08.:19:13.

Ashley's death. But her mother is clear the police let her and her

:19:13.:19:20.

daughter down. When I am afraid all that I am sure my daughter would be

:19:20.:19:26.

still here today. There is no question. She definitely would

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still be here. So that makes me feel even worse because they could

:19:29.:19:34.

have prevented the point Or concerns her the most about the

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report is nobody was blamed in the north-east with the killer was

:19:40.:19:43.

spotted that not stop. Merseyside, where police lost track

:19:44.:19:49.

of Chapman for nine months, and lead to lower ranking officers

:19:49.:19:54.

receive management advice. Across the hall Merseyside force, no

:19:54.:20:00.

senior officers were held to account. So why isn't the IPCC lot

:20:00.:20:08.

harder on the police? One criticism is that low ranking officers up

:20:08.:20:14.

blamed. Is that fair? Joke. We follow the evidence where it takes

:20:14.:20:20.

us. If it takes us higher in the organisation's - and there are

:20:20.:20:24.

numerous examples where we have done this - we will take action to

:20:24.:20:28.

get to those levels. We will determine a case to answer if that

:20:28.:20:35.

is appropriate. He took Andrea Hall two years to find out what went

:20:35.:20:42.

wrong. Even now she is not happy about the way she has been treated.

:20:42.:20:47.

Durham police apologised to Andrea for failing to act went Chapman's

:20:47.:20:56.

car was caught on camera. They believe the force needs to change.

:20:56.:20:59.

Whenever a families bereaved there is a sense that something could

:20:59.:21:05.

have been done more to prevent it. We are trying to very carefully

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move the culture of the organisation to one of openness.

:21:09.:21:14.

Where we say sorry, listen and explain. Then we can show people

:21:14.:21:21.

this is what we have worked. So in Durham they are changing the way

:21:21.:21:26.

complaints are handled. Now officers may have to do with their

:21:26.:21:30.

accuser face-to-face. Panorama was given access to the very first time

:21:30.:21:37.

an officer was called in to explain himself to be well when he arrested.

:21:37.:21:41.

I am nervous. Donald was arrested during a row with her neighbours.

:21:41.:21:46.

She thinks the officer was heavy hand as. I was arrested for no

:21:46.:21:56.
:21:56.:21:57.

reason. I suffered injuries to my hand. How are you doing? Donnell

:21:57.:22:00.

wanted the police officer to answer for his actions. This is the first

:22:00.:22:07.

time she has seen him since he arrested her. The first person I

:22:07.:22:11.

saw in the street was an aggressive for a bout. When you walked in you

:22:11.:22:17.

had a face that was going to make an arrest. I thought your behaviour

:22:17.:22:25.

was difficult. Benny Hayne Castle on. That made you more angry?

:22:25.:22:33.

too scared to be angry. Often it is really useful for the officer to

:22:33.:22:37.

listen in a non-threatening environment to what the person has

:22:37.:22:42.

to say. And then for the person to listen to what was going off with

:22:42.:22:52.
:22:52.:22:52.

the officer's by. I might adopt a different approach next time.

:22:52.:22:57.

appreciate the conversation. We have both learnt stop. Donna still

:22:57.:23:04.

does not agree with her arrest but she had her say. This system is

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about being as open as possible when the public complains. Panorama

:23:10.:23:15.

has found when the police think themselves officers have a case to

:23:15.:23:19.

answer, things can be very different. There is a back door

:23:19.:23:23.

available to officers who dealt not want to go through the misconduct

:23:23.:23:28.

proceedings. You simply retire or resign. Make the decision yourself

:23:28.:23:35.

to avoid justice. We have discovered how many do walk away.

:23:35.:23:41.

How Freedom of Information request show that over the last three years

:23:41.:23:49.

489 officers have chosen this route. If they are allowed to leave the

:23:49.:23:52.

police there is a chance they will get work in another force. That

:23:52.:24:02.

does happen. There is a judgment about waiting for a drawn-out

:24:02.:24:05.

disputes procedure which ends in the officer losing their job. Or if

:24:05.:24:09.

the officer is willing to resign is it not in the public interest to

:24:09.:24:16.

get them off it a rock and avoid the cost and expense of a hearing?

:24:16.:24:23.

It is frustrating. That answer is not good enough. This is not just

:24:23.:24:29.

an issue of cost. It is an issue of gestures. Or what the public think

:24:29.:24:37.

of the idea that so many officers choose to resign? I imagine they

:24:37.:24:42.

would think the officer is getting away with. Is that there. In some

:24:42.:24:48.

cases it may well be. How can it be that one of our most regulated

:24:48.:24:53.

professions have such a large loophole? We expect a lot from our

:24:53.:25:00.

police officers. But when they get it wrong because can be higher.

:25:00.:25:05.

After what you have been through, where is your trust with the

:25:05.:25:13.

police? I don't think I would ever trust them again. I have no faith

:25:13.:25:19.

in them at all. Own faith in the police?. No faith. It is hard to

:25:19.:25:24.

know if our system of dealing with officers accused of misconduct is

:25:24.:25:29.

fair, when so many crucial decisions are made behind closed

:25:29.:25:35.

doors and those accused are free to get up and walk away. A Thursday

:25:35.:25:39.

night a Panorama special investigating the benefit cheats to

:25:39.:25:49.
:25:49.:26:15.

cost us all billions. That is on Away from the Plan B south-east. --

:26:15.:26:20.

away from the cloudy south-east. We start the new day with a cold and

:26:20.:26:25.

frosty note. One more day of sunshine to come in Scotland and

:26:25.:26:31.

Northern Ireland. For England and Wales, it does become more cloudy

:26:31.:26:37.

and rainy. This will drift west and north-west, bringing patchy drizzle

:26:37.:26:42.

with that. 8:00am and it is a clear sky at start for the day in

:26:43.:26:52.
:26:53.:26:55.

Northern Ireland. Western Isles and Scotland is mild. -- in Scotland. A

:26:55.:27:02.

fault it in the Central Lowlands. - - fork in the Central Lowlands. A

:27:02.:27:09.

crossed eastern England, there is a call north-easterly breeze with

:27:09.:27:14.

cloud and patchy drizzle. They cloud is drifting west. The early

:27:14.:27:19.

sunshine in the south-west will be short-lived. The cloud it is into

:27:19.:27:24.

eastern parts of Wales pushing west. It is in the Midlands and Yorkshire.

:27:25.:27:30.

That will drift continues lead throughout the day. It will take

:27:30.:27:39.

them while for the cloud to reach Cumbria. Some patchy fog may linger.

:27:39.:27:45.

It will hold the temperature down. Around 10 or 11 degrees. Quite

:27:46.:27:51.

whether at the moment in the UK because of this high pressure in

:27:51.:27:57.

Scandinavia keeping rain at bay for now. But on Tuesday if this will

:27:57.:28:04.

move across the UK. Clown in England and Wales will push across

:28:04.:28:10.

Scotland and Northern Ireland. -- cloud. Hardly any sound. But the

:28:10.:28:16.

nights will not be so cold. By Wednesday rain will progress West.

:28:16.:28:20.

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