Episode 3 Caught Red Handed


Episode 3

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Transcript


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Thieves will steal our cash, our cars, our valuables -

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just about anything they can get their hands on.

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SIREN BLARES

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But now the police are using cutting-edge technology

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to catch the bad guys.

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CCTV is gold dust.

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-Great evidence for the police.

-Got to have him stopped.

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Local councils, shops and businesses are fighting crime

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with their own tricks and traps.

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There's a eureka moment when you get that evidence.

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And the public are using secret cameras to make sure crooks

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get their comeuppance.

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It makes me feel so angry.

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He's paid the price. He's being dealt with.

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Yes! We've got her!

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So anyone who's up to no good had better think twice.

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They might just get Caught Red Handed.

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Today....

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Ramzi's small village shop is his pride and joy.

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So when a knife-wielding robber tries to get his cash,

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Ramzi takes the biggest gamble of his life.

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It's just a spur of the moment.

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Adrenaline kicked in. I've been working day and night.

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He wants money for nothing!

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Perhaps it was unwise for a five-foot-five grandfather

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to tackle a six-foot armed robber.

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But it's the man with the knife who rues the day he took on Ramzi.

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Also today...

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businessman Paul discovers bundles of cash have been regularly

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stolen from his safe.

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I got all the lads downstairs and just said I've got one of the

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most difficult speeches I'm ever going to make to the staff.

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We've got a thief in the company.

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So he lays a hi-tech trap for the culprit but

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he simply isn't prepared for what it reveals.

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To be betrayed like that is very hurtful.

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And an ingenious plan to steal computers goes from bad...to worse.

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This thief fancies himself as a cat burglar but

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he needs to watch where he puts his paws.

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The village of Cockenzie on Scotland's east coast is just up

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the road from Edinburgh, a short bus ride.

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30 years ago, village store owner Ramzi used to make

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the journey daily as a driver for the bus company.

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I used to drive the 26 bus.

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HE LAUGHS

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I remember seeing this shop for sale.

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Ramzi was thrilled at the chance to buy the Cockenzie village shop

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and rushed back to tell his wife and daughter, Sam.

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I remember my dad coming home and saying,

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"I've found an amazing place to stay."

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So he brought us down one day and it took our breath away.

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It was picturesque, serene, calm.

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I thought, "Yeah. Absolutely lovely."

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Since then, Ramzi has built the shop up, raised three children with

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his wife, Rifat,

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and established himself at the heart of the Cockenzie community.

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Five and five is ten.

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Everybody knows Ramzi. Everybody.

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Cockenzie would be quiet, let's say, without Ramzi.

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Basically, he's one in a million. Everybody is beautiful in his eyes.

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Nothing is a problem for my dad, nothing whatsoever.

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The whole community is like one whole family.

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We have been there about 30 years now.

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Customers, we've grew up with them.

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We went through their sicknesses, health, divorces, marriages -

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every part of life.

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But, after 30 happy years in the shop, Ramzi's faith in human nature

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is suddenly tested to the limit by a violent robbery.

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It's just after 6am on a Sunday.

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In the morning, I opened my shop and I'd done the papers.

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Delivery papers.

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The store has CCTV cameras which also record sound.

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It isn't long before a customer comes in.

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He asked me for cigarette papers. I asked him for his age,

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to make sure he was over 18.

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Ramzi gets the cigarette papers but then another man

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bursts into the shop.

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As soon as I open the cash register, this other guy comes running in...

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The man crashes forward,

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knocking the displays and baskets on the counter.

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..and grabs the till.

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He has a large knife

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and points it an inch from Ramzi's face.

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The customer runs out as a thief tries to grab cash from the till.

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I tried to close the till but I couldn't close it

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because his hand was in it.

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Ramzi hangs on to the till for grim life

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and shouts at the top of his voice.

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That's the spur of the moment.

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Adrenaline kicked in and I started to get very angry.

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I've been working day and night. He wants money for nothing!

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The six-foot-tall robber towers over Ramzi, who's only five foot five.

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He said he's going to stab me.

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"Give me the money. I'm going to stab you."

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But Ramzi ignores the warning and continues yelling.

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I thought if I shout somebody from the street might hear me

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and come and give me a hand.

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But no-one arrives to help so Ramzi goes on the offensive,

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the opposite of what police would suggest.

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I don't know where I got the strength from.

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But I just grabbed his hood so he wouldn't stab me.

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It happened so fast but to me it felt like hours and hours.

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I was trying to bang his head so he would be hurt and leave me alone.

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Ramzi manages to close the till.

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The frenzied attacker blindly waves his knife around

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but doesn't harm Ramzi.

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Fortunately, he took a fright.

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HE SHOUTS

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Ramzi's brave resistance has worked.

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The armed robber decides to run away.

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He's managed to steal just £10.

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I was very, very angry so I ran after him

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but then I said, "No, no. I'm not going out of the shop."

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Then after about two or three minutes I composed myself

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and phoned the police.

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Somebody tried to rob me.

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Er, just about two minutes ago.

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The police arrive minutes later.

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At home nearby, Ramzi's daughter, Sam, is waking up to alerts on

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her phone and computer from friends who've seen the police at the shop.

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She rushes to see her father.

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I've got no shoes on, no top, no nothing.

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I'm just running, basically.

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I've got 1,001 things going through my head.

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A police officer stops Sam outside the store.

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He said, "Your dad was a brave man."

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I can remember hysterically screaming,

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"Does that mean he's no more?"

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He's like, "No, but we can't say anything at this point."

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It was just the worst day of my life.

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She was very worried and crying.

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I was worried that she would phone my wife.

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She might take a fright and something might happen to her.

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Ramzi notices Sam outside.

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He comes to the door and is a bit dazed. Me being me,

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"Oh, my God! What's happened to you? What's happened to you?"

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"I'm absolutely fine. I'm absolutely fine. Is your mum OK?

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"Is your mum OK?"

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Sam's sister arrives and they go inside.

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The shop was an absolute mess.

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Me and my sister look at each other and we're like, "Cameras."

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When they check the CCTV camera recording they are distraught

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their dad was in such extreme danger.

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What we saw and how close the blade was,

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it was just awful.

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It's only money. His life was more important.

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But when I think why he'd done it or how he must've felt at the moment,

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I thought, "Yes, very proud of him for doing what he done."

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I was being brave and silly at the same time.

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Silly because for a couple of pounds, your life is worth more than that.

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Brave because you have to protect your own property.

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If you're not brave then anybody can trample you.

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The police assure Sam they'll catch the robbers soon.

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But she wants to identify the man herself.

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She gives the footage to the officers and takes a copy home.

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My younger brother's here with the wee ones and of course

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he's getting a bit hysterical here.

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"I'm away to search in the streets." I goes, "Rather than doing this,

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"I've got it on USB.

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"Why don't we put it on social media and we'll take it from there?"

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Sam posts the footage online and she's stunned by what happens next.

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We had a massive response, which was very overwhelming.

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I had the name within the first three minutes.

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Sam immediately calls the police and they arrest the prime suspect.

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Priceless moment to hear that he was arrested.

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I was very proud of the police that they caught the culprit

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very quickly so he could commit no other crimes.

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In court, the arrested man pleaded guilty to robbery and assault.

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He was sentenced to three years and two months behind bars

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with a further two years on licence.

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Ramzi hopes the man will change his ways.

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I was very sad, the young man ruining his life.

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He can make better life for himself.

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I don't want to see him go to prison all the time.

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I just want him to be a nice citizen of the community.

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Despite being shaken by the attack, Ramzi went straight back to work

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and his faith in human nature has been quickly restored.

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Customers came in and had a wee banter with him.

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"You're not going to hold us up, Ramzi, are you?!"

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A few people got himself back to his normal self.

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I'm very grateful to the people of Cockenzie because

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they are very, very helpful to me and very supportive.

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And it's not just the locals who've been supportive.

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Because the footage was online,

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Ramzi received well-wishers' messages

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from all around the world.

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From America, from Canada, from Turkey.

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Some were former customers, some were people that had stayed here.

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Some were relatives of relatives that are here.

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Unbelievable support.

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One of my customers, she phoned up from Sweden that she was

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very worried about me.

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That makes me laugh! It makes me proud, too.

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I admire my dad. He's my hero.

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I don't think I could ask for a better person to be my father.

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Say bye-bye.

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Now, a foolhardy attempt to come down through the roof ends up

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being mission really impossible for a bungling burglar.

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Breaking through a ceiling tile,

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this thief is lowering himself into a computer store.

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He's caught on camera and, as he's about to find out,

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he's also caught on a dangling cable.

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I guess you could call that a tripwire.

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Now, ironically, the only thing that doesn't come with

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wireless in this hi-tech store is our thief's left shoe.

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And he struggles to untangle it.

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It's not like this in the movies.

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Shoe back on, he decides to get on with the thieving but forgets

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to cover his face until it's too late.

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D'oh!

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Unsurprisingly, being a hi-tech store, everything is alarmed,

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and the hapless thief's forced to give up empty-handed.

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He decides to go back the way he came in,

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trying to escape without leaving a trace.

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Less cat burglar, more bull in a china shop.

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This decidedly non-master criminal is still at large but police hope

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the footage will lead to somebody identifying him.

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The camera shows he hasn't got a leg to stand on.

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And probably needs locking up for his own safety.

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There is a saying,

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"Keep your friends close but your enemies closer."

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But they can be one and the same thing,

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when a friend, someone you trust, lets you down.

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A safe cracked.

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Someone I'd known for 20-odd years.

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A friend betrayed.

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Just couldn't believe it was the person who it was.

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Nobody wins.

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Big price to pay for a small amount of money.

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Stevenage in Hertfordshire.

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In the 1950s thousands of houses were built here to accommodate

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Londoners moving out of the capital looking for a fresh start.

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Three decades later,

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Paul came to the area to set up a new business and it soon thrived.

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We were a fencing company but over the years people asked us to

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do other jobs.

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We've been a successful company for the best part of 30 years.

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A lot of family members involved.

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Paul employs 20 people, mostly mates from his footballing days

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who'd been with him from the start.

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Some of the friendships, 30-odd years, 20 years at a time.

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It's been a close-knit company that's been good

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and I've enjoyed it that way.

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Paul's office is directly above the factory floor.

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He likes to be close to his team.

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Valuables and petty cash are kept in a safe behind his desk.

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My secretary keeps money in the safe because the lads are paid

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in cash each week.

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In all his years running the firm, Paul's never had to take

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serious disciplinary action against any of his staff.

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We have had one or two things go missing but minor.

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In the building industry,

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it's not acceptable but these things do happen.

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Paul had a security camera fitted years ago.

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Because his employees are his friends,

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he thought he'd never need to use it.

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But he was wrong.

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It's a normal day in the office, but then Paul's assistant tells him

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she thinks money has disappeared from the safe.

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My secretary asked me if I had been in the safe

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and taken some money out.

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I had to answer honestly that I didn't know

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because I always go in and out of the safe,

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thought it might be myself... getting old, maybe, I don't know!

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Paul puts it down to his forgetfulness,

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but over the next couple of weeks, more money goes missing

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and he realises he must do something about it.

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My first instinct was to be absolutely gutted because I knew

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it was someone within the firm,

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and that is one of the hardest things in life,

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when you have known people long term,

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an absolute kick in the stomach, it really is.

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Paul's investigation begins.

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He checks the CCTV footage, but sees nothing unusual.

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His office is always locked when left unattended

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and only a handful of trustworthy staff have keys.

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But then he remembers there is a spare key in the cutlery drawer.

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We had hidden a key in case we had forgotten any of our keys.

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Any thief could have found the key in the drawer,

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which explains how he gets into the office.

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But the safe has a combination code,

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and that is only known by Paul and his inner circle.

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The only way that they can find the number to the safe

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was to deliberately look

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while it was being accessed by authorised members of staff.

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Paul's investigation has reached a dead end,

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but he is determined to find the thief.

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I made a phone call to a surveillance-camera company,

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who were absolutely superb, waited for all the staff to leave,

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came early evening when the offices were all shut.

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The security expert suggests hiding a tiny spy camera in a box file.

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The guy drilled out the hole,

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fixed and installed the covert security camera,

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stuck it on the inside,

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documentation there to cover it up, straight onto the safe

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and you would never have known

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that camera was there in a million years.

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A state-of-the-art kit records footage whenever it senses motion.

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The trap was set, simple as that.

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And, within days, money goes missing again.

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Paul and his secretary get together to watch the spy-camera footage.

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We are both wondering who it could be

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because you are turning over who you think it was.

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We were both wrong.

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Paul is stunned.

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The thief is one of his oldest and closest friends.

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The man has entered his office wearing bright yellow rubber gloves

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to avoid leaving fingerprints.

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He goes straight to the petty-cash box

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and takes out hundreds of pounds.

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Once he's pocketed the cash,

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the thief puts everything else back into the safe as he found it.

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The evidence couldn't be more clear-cut.

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I just couldn't believe it was the person it was, couldn't believe it.

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Someone that I'd known, played football with and against,

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for 20-odd years.

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If he'd come to me and asked me for any financial help,

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it would have definitely been forthcoming.

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To be betrayed like that...is...

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is very, very hurtful.

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Very, very hurtful.

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But the security-camera recordings hold a further disturbing secret.

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When Paul watches the footage once more,

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he hears something that shocks him.

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When the light switch goes, you hear the light switch go

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and then, after that, you can hear him talking to someone.

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MUFFLED SPEECH

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There's someone else there.

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The sound is nearly inaudible,

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but it seems like the thief is talking to an accomplice.

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MUFFLED SPEECH

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Paul realises why there's never been any evidence recorded

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on the office security cameras.

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The CCTV cameras were switched off at the main power supply.

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They've been coming in, turning the CCTV off, doing the thefts,

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turning it back on again.

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Paul has no idea who the accomplice might be,

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but he's got the evidence he needs to confront the thief.

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I got all the lads downstairs and just said,

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"I've got one of the most difficult decisions and speeches

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"I'm ever going to make to the staff.

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"We've got a thief in the company.

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"And it hurts me to say it, but,"

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I said, "The thing is, I know who the thief is.

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"The thief knows who he is, I know who he is,

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"because he has committed the crime

0:19:140:19:16

"wearing the loudest pair of yellow gloves you could ever know!"

0:19:160:19:19

I then looked at the gentleman in question

0:19:190:19:21

and, in industrial language,

0:19:210:19:23

told him to leave immediately and I was going down the police.

0:19:230:19:26

While Paul is giving a statement at the station,

0:19:260:19:29

the thief hands himself in.

0:19:290:19:32

He had no choice really, but...

0:19:320:19:34

He done probably the bravest thing,

0:19:340:19:37

rather than run away and not face what was coming to him.

0:19:370:19:39

In court, the man admitted stealing.

0:19:420:19:45

He was ordered to pay costs, compensation and fined.

0:19:450:19:49

The accomplice was never identified.

0:19:510:19:55

I don't think he is a bad, bad person, I really don't.

0:19:550:19:58

He's just made one stupid decision and it's affected his life,

0:19:580:20:03

his friendships... Such a shame.

0:20:030:20:06

Because of what happened,

0:20:060:20:07

Paul decided to bring his retirement date forward.

0:20:070:20:10

He is now leading a life of leisure.

0:20:100:20:12

We have to move on now, but I hope other people learn

0:20:120:20:16

that it's a big price to pay for a small amount of money.

0:20:160:20:21

Security cameras can be highly effective,

0:20:270:20:29

but they can also be turned off, faulty or damaged,

0:20:290:20:33

so it's always good to have a backup plan, just in case.

0:20:330:20:36

CCTV is fantastic, but it's not entirely foolproof,

0:20:370:20:42

so you do need to make sure that

0:20:420:20:44

your images are properly backed up

0:20:440:20:46

and that your backup facility is secure.

0:20:460:20:49

The CCTV cameras don't hold the data, it's the hard drive,

0:20:490:20:53

so you've really got to make sure

0:20:530:20:54

that your security around the hard drive is second to none.

0:20:540:20:57

You should make sure the hard drive isn't obvious,

0:20:570:20:59

isn't in the same place as the camera,

0:20:590:21:01

in case somebody wants to damage it or destroy it,

0:21:010:21:04

so is it in another room, can it be secured, can it be hidden away?

0:21:040:21:07

There are some fantastic gadgets available on the market

0:21:070:21:10

in relation to CCTV and security.

0:21:100:21:13

You can even upload images directly from your CCTV to your mobile phone,

0:21:130:21:17

so even when you are on holiday, out of the country,

0:21:170:21:20

on business, you can see exactly what's happening at home

0:21:200:21:23

or at your particular business premises.

0:21:230:21:25

If you're going to use a CCTV camera within your property,

0:21:250:21:28

it's essential that you have it in the correct position.

0:21:280:21:32

You want to capture the criminal's face as they come through the door,

0:21:320:21:35

so use your friends and family to test it

0:21:350:21:37

and make sure you get to grips with the system

0:21:370:21:39

before you actually use it.

0:21:390:21:41

Portsmouth on the south coast, a major naval port

0:21:510:21:54

and, for many a sailor on shore leave, famous for its friendly pubs.

0:21:540:21:59

The Milton Arms first opened its doors to thirsty customers

0:22:010:22:04

400 years ago.

0:22:040:22:06

Chris is the latest in a long line of owners.

0:22:060:22:09

Taking over a pub is a big plunge,

0:22:090:22:11

but I've really enjoyed the challenge. There's long hours,

0:22:110:22:14

but it's really rewarding when you see it all come together

0:22:140:22:17

and music events we are doing here

0:22:170:22:18

are getting lots and lots of popularity and some good feedback.

0:22:180:22:22

Because Chris's music nights are so well attended,

0:22:220:22:26

pub takings are on the up

0:22:260:22:27

and so are donations to charities the pub supports.

0:22:270:22:31

Chris was encouraged to get involved in fundraising

0:22:310:22:34

through a close friend, Matt, who was a volunteer youth worker

0:22:340:22:38

before he tragically took his own life two years ago.

0:22:380:22:41

Matt worked with troubled teens at the local shelter.

0:22:420:22:45

Probably one of the nicest people you will ever meet.

0:22:450:22:48

I think that it's testament to him

0:22:480:22:50

that people still remember him so fondly.

0:22:500:22:52

For me and his family and his best friends,

0:22:520:22:54

it was exceptionally difficult for us to...

0:22:540:22:57

to try and process, really, losing someone who was so close to us,

0:22:570:23:00

so we wanted to have some form of legacy

0:23:000:23:02

whereby we could use his name in a positive manner.

0:23:020:23:05

Chris decided to celebrate Matt's life

0:23:050:23:08

by raising money for a local charity he was involved in.

0:23:080:23:12

It's called Motiv8 and it helps young people like Katie.

0:23:120:23:15

I first got involved with Motiv8 when I was 13,

0:23:170:23:20

struggling with school and life at home.

0:23:200:23:25

Motiv8 really did help me out.

0:23:250:23:27

Katie now wants to go to university

0:23:270:23:30

and, to help her and the other teenagers, Chris raises money

0:23:300:23:33

through a collection tin next to the pub's till.

0:23:330:23:37

It raised a considerable sum in donations each month,

0:23:370:23:40

until one day, it is stolen in broad daylight.

0:23:400:23:43

Chris is angry.

0:23:450:23:47

He feels it insults the memory of his friend

0:23:470:23:49

and sets out to track down the thoughtless thief

0:23:490:23:52

by enlisting an army of locals.

0:23:520:23:55

It's a Sunday afternoon when one of the barmaids, Carla,

0:23:580:24:02

discovers the theft.

0:24:020:24:03

Carla went to go and make a donation in the charity tin

0:24:040:24:06

and it wasn't there. I'm thinking,

0:24:060:24:08

"Who the hell has taken this charity tin?!"

0:24:080:24:10

There's lots of personal attachment to it as well,

0:24:100:24:12

but just in general, for a charity tin to go missing is terrible.

0:24:120:24:16

The Milton Arms has security cameras,

0:24:160:24:19

so Chris asks another barmaid, Danni, to see if the CCTV recording

0:24:190:24:24

shows exactly what day and time the charity tin disappears.

0:24:240:24:29

I knew that it was there Thursday cos I put some money in there,

0:24:300:24:33

so I went through to Friday and you can see it there

0:24:330:24:36

and then you can see it not there.

0:24:360:24:37

So, the tin was stolen two days ago

0:24:370:24:40

when Chris and Danni were getting the pub ready for the weekend.

0:24:400:24:43

They go through that day's footage minute by minute.

0:24:450:24:49

Just before the time the tin disappears,

0:24:490:24:52

a customer, who isn't a regular, comes into the pub.

0:24:520:24:55

The guy had come in saying can he wait for his girlfriend

0:24:550:24:58

and I was like, "Yeah, that's fine."

0:24:580:24:59

He takes a seat at the bar, whilst trying to make the scene

0:24:590:25:03

look little bit more casual,

0:25:030:25:05

pretending, as it appears, to use his phone.

0:25:050:25:08

At the time, Chris is up a ladder to the right of the man,

0:25:080:25:11

decorating the pub, and Danni is stocktaking to the man's left.

0:25:110:25:16

He checks she isn't looking at him

0:25:160:25:18

and then slowly moves his hand towards the donation tin.

0:25:180:25:22

You see him giving it a quick nudge

0:25:220:25:24

to see exactly what the potential reward is going to be

0:25:240:25:27

from this risk he is about to take.

0:25:270:25:29

He then asked for a glass of water,

0:25:290:25:31

so then I gave him a glass of water as well.

0:25:310:25:33

Here it comes.

0:25:330:25:35

The man takes a sip...

0:25:350:25:36

..undoes his jacket...

0:25:370:25:39

..waits until Chris and Danni are looking the other way...

0:25:410:25:44

..and then snatches the tin,

0:25:460:25:49

but just as he's nearly got it covered,

0:25:490:25:52

this clumsy bloke almost drops the lot.

0:25:520:25:54

I did hear money fall, but when you look,

0:25:560:25:58

you don't think to think that someone has got a charity box,

0:25:580:26:01

you just think they've dropped their change.

0:26:010:26:03

Chris was too far away to hear the charity tin being juggled.

0:26:030:26:07

He must have been thinking that was his moment, he'd be caught,

0:26:070:26:10

and he thought it was his lucky day when it wasn't.

0:26:100:26:13

The thief hides the tin in his jacket

0:26:130:26:15

and carries on pretending to wait for his girlfriend.

0:26:150:26:18

He even joins in with Chris's conversation as he walks by.

0:26:180:26:22

I had just spoken to Danni about the fact that Noel Gallagher

0:26:220:26:25

had been booked for a local music festival

0:26:250:26:27

and he piped up and said, "Noel Gallagher? Really?"

0:26:270:26:30

And I was like, "Yeah."

0:26:300:26:32

He pretended to speak to the person on the phone, "Let's get tickets."

0:26:320:26:35

A few minutes later, the thief walks out,

0:26:350:26:39

taking money meant for teenagers like Katie, not for him.

0:26:390:26:43

There was a number of times

0:26:450:26:46

I might have sworn to try and calm my anger

0:26:460:26:49

because seeing someone be so cold in the taking of something

0:26:490:26:53

that means a lot to everyone that has been involved in it, really,

0:26:530:26:56

it had a massive negative effect on me, really, I think,

0:26:560:26:59

to put it bluntly.

0:26:590:27:00

The thief may not have dropped the tin, but he has dropped a clanger.

0:27:020:27:05

Chris is a skilled events promoter and knows how to spread news fast.

0:27:050:27:10

He enlists the help of a colleague, Steve, and they spring into action.

0:27:100:27:15

Steve made the decision to put it onto social media

0:27:150:27:18

because we've got such a large network

0:27:180:27:20

of all the businesses that we are involved with.

0:27:200:27:22

In a matter of minutes, the thief's face is popping up

0:27:220:27:25

on computer screens and smartphones across the city.

0:27:250:27:28

The snowball effect from that was massive.

0:27:280:27:31

I think we had over 500 shares within an hour.

0:27:310:27:33

His image spreads through Portsmouth fast

0:27:330:27:36

and he soon realises he's got nowhere to run.

0:27:360:27:39

Within 24 hours,

0:27:400:27:42

the person had given himself up and made himself known to police.

0:27:420:27:46

Case...closed.

0:27:460:27:48

In court, the man pleaded guilty to four counts of theft,

0:27:510:27:55

including the charity tin, and was sentenced to three months in prison.

0:27:550:27:59

Chris was delighted with the outcome and the way his customers

0:28:020:28:06

rallied round to help the charity afterwards.

0:28:060:28:09

People were happy to come and drop in coins

0:28:090:28:12

and then it started to turn towards people were happy to drop in notes,

0:28:120:28:15

with more and more local businesses and people

0:28:150:28:17

offering to support them more, so there has been a big benefit

0:28:170:28:21

for something that could have lost a lot, basically.

0:28:210:28:24

That's all for today.

0:28:270:28:28

Join us next time to see some other villains

0:28:280:28:31

who have been Caught Red Handed.

0:28:310:28:32

A burglar trying to steal laptops comes a cropper, and a Scottish corner shop owner is the victim of an armed robbery. His daughter rushes to the scene fearing for his life.


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