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Thieves will steal our cash,
our cars, our valuables -
just about anything they can get
their hands on.
But now, the police are using
cutting-edge technology to catch the
We want to make sure we've got a
Enough evidence to convict at court.
Local councils, shops,
and businesses are fighting crime
with their own tricks and traps...
It's just unbelievable that she
thinks she can get away with this.
..and the public are using secret
to make sure that crooks get their
Fair means or foul, I was
going to get rid of him.
I thought, we've got her!
And I was so happy! Thank God!
So, anyone who's up to no good
had better think twice.
They might just caught red-handed.
Today, Samantha is nervous about
a clothes shop for the first time.
But all is going well,
until in the dark hours of one
..a ghostly man in a grotesque mask
breaks into her shop.
I felt sickness and dread in the pit
of my stomach.
The man and his accomplice want to
steal designer dresses,
and for Samantha, it becomes a
late-night horror show.
Also today, Elaine and her family
finally persuade her World War II
veteran dad to hire a carer,
because his health is deteriorating.
But soon, he faces a new problem,
when his own home becomes a crime
Dad got his wallet, and one of the
20s was missing.
He was visibly shaking, hurt,
and felt quite sick.
And, Neil nicknames and shames
shoplifters on a poster board
in his hardware store. He's had
enough of people stealing
We lose £30,000 worth a year.
It equates to one or two
members of staff.
Neil's called his latest thief
Mr Till Man,
because he tries to steal
from a cash drawer.
But it turns out Mr Till Man is a
few tools short of a full box.
Every year, over half a million new
businesses are started in Britain,
by people dreaming of a brighter
Sometimes, they've invested their
But burglars don't care about that.
All they're interested in...is easy
Milford Haven in Wales
is well-known for its marina and
the independent shops
which line its town centre.
Samantha owns one of them,
a clothes store.
She and husband David
settled in the town with their two
children eight years ago.
My husband served 27 years in the
Army and it's his home town.
So we decided to come here because
we thought it would be a good
upbringing for the children.
It's a very safe area.
After David retired from the Army
the couple decided to take an
using their life savings to
buy a clothes business.
I'd never run a shop before.
And we used my husband's pension,
so it was quite a gamble.
But we felt that we wanted to put
something into the town
and by having the shop, I think,
within the town,
you're providing a service to the
For six years, the store ticked
But then one Halloween,
a midnight invasion by burglars
meant Samantha's business dream
took a nightmarish turn.
It's early in the morning on a
and Samantha receives a phone call
from the police with bad news.
Her shop's been broken into.
I felt sickness and dread
in the pit of my stomach.
She rushes to the shop and finds
lying on the pavement outside.
Her front door has been smashed in,
and there's a metal beer barrel
sitting on top of broken glass.
I could see that a lot of stock had
and it is a very unsettling
and very heartbreaking feeling.
A forensics police officer arrives,
and Samantha tells him that her
might have captured the crime.
They watch the recording,
and at 11pm, as the clock ticks
towards midnight on Halloween,
the security video turns into a
Out of the darkness, a ghostly
figure in a scary mask appears...
..and kicks the door.
He walks away.
But then a minute later, he
reappears with what looks like a
He strikes the door,
cracking the glass.
He rams the glass with the end of
but still doesn't break through.
The ghostly villain is determined to
force his way in
and five minutes later,
he's back with a new and rather
for breaking glass - a heavy beer
Watching this recording is very
upsetting for Samantha.
It feels like a huge violation,
and anger, that they've got no
thought for anybody else.
Now he's broken in,
the burglar goes to the back of the
shop and grabs a large bundle of
I was horrified to think that
obviously it was stock
that I'd paid for,
so really it was my money.
The man lifts a backpack off one of
then goes to the door to pass the
stolen goods to an accomplice.
They leave with Samantha's valuable
But the show isn't over yet.
15 minutes later, and the men are
One goes to the till.
I keep my till empty at night.
And he tries the key, which was a
key to my stock room.
He tries to open it, and obviously
it's the incorrect key.
It's frustrating for Samantha and
the police officer,
that both men's faces are covered
with ghoulish masks.
And being Halloween, they won't even
arouse suspicion in the street.
I felt quite devastated,
because I realised at that point
that we may never ever find out
who had been involved.
But the men's attempt at a slick
operation is about to run into a
Because as one of them leaves, and
tries to get past the beer barrel,
he gets caught up in the clothes,
and suddenly he goes bump in the
..falling flat on his face.
The other man comes over to see
He'll wish he hadn't, because one of
the cameras captures a moment
that will come back to haunt him.
He's obviously had problems
speaking to the person he's with,
and at this moment, he removes his
mask quickly, at which point I felt
quite uplifted in a sense and...
Praying, almost, that people would
recognise who he was.
The ghostly figures then gather up
their ill-gotten gains
before vanishing into the night.
Samantha's business has been dealt
a bitter blow.
That stock value would be maybe
The police officers take away the
footage to try and identify the man
who removed his mask.
And Samantha's left to come to terms
with what's happened.
It's the run-up to Christmas,
and the timing of the burglary
couldn't be worse.
It took me to a very dark place.
I cried for much of the time.
Because it had had a huge impact
on my life,
and obviously on my family's life.
I did actually think at that point
that I may have to close.
But a few days later, Samantha gets
some welcome news.
The police have identified and
arrested the burglar who took off
My immediate feeling was of relief.
I thought, I can't let this beat me
For the future of my family,
I believed that I had to make the
and to completely turn it around.
While Samantha's fortunes were on
the way up, the unmasked burglar
was about to be sent down.
When he appeared in court, the man
was sentenced to 18 weeks in prison.
Since the break-in, Samantha has
improved her security
with bars on the door and a new
And she's been able to put her
well and truly behind her.
The future after this incident is
looking quite positive now.
I've introduced a few new brands to
encourage our younger shoppers
into the shop and we hope to be
here for many years to come.
This armed robber is about to find
out the hard way
that you don't mess with Post Office
staff in Cardiff.
Wearing a mask, he struts in
and points a large knife at the
52-year-old shop assistant.
But if he expects her to be
he's going to get a painful
Take that, and that!
She's pulled out what looks like a
The robber tries to threaten her
and gets another swipe for his
When he refuses to go away,
the angry shop assistant bravely
comes around the counter
and chases him out.
Thankfully, the courageous woman's
and because of her actions,
nothing's been taken.
But police are still keen to track
down this would-be robber.
Though he's probably lying low
after being beaten
at his own game by a brave
A World War II veteran keeps finding
his money's going missing.
As soon as his back is turned,
a woman who's been hired to help him
decides to help herself.
His health may be frail,
but a decorated sailor who survived
the dangers of war
isn't the sort of man to be cheated
by a sneaky thief.
Peter, from Spalding in
is a 89-year-old Merchant Navy
He was awarded two medals for the
dangerous work he undertook at sea
after D-Day in World War II.
His daughter Elaine
and the rest of his family are proud
of Peter's bravery.
My dad joined the Merchant Navy
when he was 15
and his first ship was actually
And ten people died,
and ten people survived.
So that was his first-ever trip.
What a way to start, really.
Peter suffered a damaged eardrum
when his boat was hit,
but thankfully, survived the rest of
And in 1951, he married his
long-time sweetheart, Sheila.
Mum and Dad had a great
Mum and Dad had a great
and had my sister and I.
We had great family holidays.
Peter and Sheila were happily
married for 54 years.
Unfortunately, I lost my mum to
cancer in '05.
It was a hard, sad time.
And he still misses my mum
Elaine lives in Hertfordshire,
two hours away.
But she visits her dad every week,
and speaks to him daily
over the internet.
My dad's got the latest technology,
so we FaceTime a lot.
Because he's not very mobile now,
he walks with a Zimmer Frame.
Because Peter's health started to
deteriorate over recent years,
he agreed to his family's suggestion
that he employ a carer
to look after him two days a week.
But it turned out that the carer
was less interested in Peter's
wellbeing than she was in his cash.
It's a Monday in autumn.
Peter has decided he'd rather
not talk on camera,
but he wants us to tell the story of
what happened with his carer.
It all starts with Elaine receiving
a worrying phone call from her dad.
He noticed that his money was
getting less and less.
He likes to pay cash for everything
and he ended up having to withdraw
more and more.
So, something wasn't right.
Peter suspects the money's going
missing from his wallet.
So he decides to carefully check it
every time a visitor leaves his
The next day, he has a visit from
his regular care assistant.
She's been with him for well over a
and Peter's come to regard her
as a friend.
When this woman left, dad got his
wallet and counted the money.
And lo and behold, one of the 20s
Peter finds it hard to accept that
someone he had grown to trust
could be stealing from him.
We FaceTimed, and he was visibly
shaking, hurt, and felt quite sick.
The fact that this woman could
actually do this,
it's not a nice thing to see.
You know, a frail old man,
you know...almost in tears.
It occurs to Peter that he could be
making a terrible mistake,
so he decides to seek more proof.
Dad said, she's coming back again
on Friday morning.
Let's do it again.
After the woman leaves on Friday,
Peter checks his wallet and finds
that money's gone missing.
Knowing how astute my dad is,
it could only have been her.
Elaine goes with her father to
report what's happened to the
They say they need clear-cut video
evidence before they can take things
We kind of thought, well,
shall we just sack this woman?
But then we were thinking, well,
if she's doing this to my dad,
how many other people is she doing
They hire a security expert,
who installs a covert camera,
and tells Peter he mustn't give the
suspect carer any indication that
It was just like a little black box
on a shelf in the corner.
It was set to go off at a certain
The following Tuesday,
the camera's in position and ready
to roll as soon as
the woman starts her shift.
Peter puts his wallet in its usual
place on a table by his chair.
Everyone's on tenterhooks.
My dad especially - the fact that
he was not well anyway,
having that woman in the house...
..knowing what she was doing...
How would you feel?
I really felt for him.
The carer arrives,
and Peter realises he needs to act
to avoid giving the game away.
He's gone to get a shower,
But while he's washing,
the camera shows how she goes
into the empty sitting room,
and heads straight for his wallet.
She's stolen a £20 note.
After Peter finishes his shower,
The security expert
retrieves the footage,
and shows the family what this carer
has been up to.
It was disbelief.
You really can't believe
what you're seeing.
And especially when it's your dad!
But even though they appear to have
caught the theft on camera,
there isn't a clear shot
of the woman taking Peter's cash
out of his wallet.
So the family decide to try
again when she comes next,
from a different camera angle.
Peter's already proved
he's a good actor.
But now he must prepare
for a repeat performance.
He was amazing, I don't think I
could do it.
Trying to act normally...
I think he deserves an Oscar.
The woman arrives, and Peter goes
for his shower.
As he leaves the room,
she glances across to a window to
see if anyone is looking in.
Then, she goes over to the wallet.
Glances again at the window...
And with the coast clear, she takes
a £20 and a £10 note,
then pops the wallet back,
and goes in to see Peter.
As soon as the woman leaves,
Peter lets Elaine know more money
has been taken.
I said, "Right. I'm not putting
my dad through any more."
I phoned the woman up, and I said,
"I know what you've been doing.
"I'm sacking you." I didn't tell
her that we'd been filming.
And she was saying, "How dare you?
"What do you mean? I've never
stolen," and all this on the phone.
And I said, "I don't care,
"just don't ever come near my father
The police arrest the woman.
In court, she changed her tune and
pleaded guilty to the two thefts
that had been caught on video.
She was sentenced to 150 hours of
unpaid community work,
and ordered to pay £220 in costs
Peter is now looked after by a
who the family trust 100%.
And he continues to sail on with the
same fortitude that took him to war
as a teenager.
It's his 90th birthday coming up,
and the amount of effort it takes
for him to get up, do anything...
But he's still forcing himself out
of that chair, out of bed,
to actually be independent.
It's absolutely amazing.
There are millions of carers in the
There are millions of carers in the
and very few of them are dishonest.
But it's always wise to take
precautions when hiring anyone
who's got access to our house,
or the homes of our loved ones.
I think an important thing to know
before you employ them is in fact
why they've left their previous job,
and if they're happy for you to
speak to their previous employer.
And if they're reluctant to allow
you to do this,
then I think that would raise some
I would strongly advise anybody
bringing an employee
into their home,
to ask them for their DBS check, to
check on their criminal history.
If they're unwilling, or unable
to provide it,
then you take a pass on them,
and you interview somebody else.
A really simple thing that you can
do to find out
about somebody's history is to have
a look on social media.
Perhaps you'll find out something
that they didn't disclose
during the interview, and it's
really interesting -
if you put somebody's name into a
along with the town where you are or
where you think that they used to
reside, then effectively you can get
quite a lot of information back.
We have a reputation of being a
polite society and not wanting
to be too intrusive. But you can't
be too intrusive in this situation.
And if it doesn't feel right, then
move on, ask them to leave politely
and look for somebody you feel
There's trouble at t' till in a
when a shoplifter goes after a cash
drawer the moment a staff member
leaves it unguarded.
The thief smuggles the till into a
quiet corner to remove the cash.
But the light-fingered felon
has a problem -
the member of staff is on his way
and will discover the theft
Mackay's family hardware shop in
Cambridge has been a popular
for local builders and DIY-ers for
It's something of a regular on
Caught Red Handed,
because in recent years, it's also
proved popular with shoplifters.
And the store's owner, Neil Mackay,
has come up with a radical
solution - posters displaying images
of people suspected of stealing from
Well, here's our famous Rogues'
CCTV images of all the people
we've caught recently.
We name them after the products
they've attempted to steal.
Neil's nicknaming and shaming of
and his extensive security camera
system, are helping reduce
together with his vigilant staff.
People like Nigel, who works in the
power tool department,
and is always on the lookout for
I don't think it's fair on the
who are working hard for a living,
and it's money which pays our wages
I don't think people should be
allowed to get away with things like
Nigel thoroughly enjoys working at
but he doesn't enjoy it when a thief
chances their arm
as soon as his back is turned.
Especially when it isn't only tools
but the store's hard-earned cash.
It's early afternoon on a busy
One of the store's CCTV cameras
shows Nigel standing at his post
in the power tool department.
A customer asked me where some goods
so I took the gentleman out to the
garden department and showed him
what he was looking for.
While Nigel's taking the customer to
a different part
of the shop, a man peers through
the front door and comes in.
He walks behind Nigel's counter, and
looks at the goods on display.
He might seem innocent, but actually
this man's a thief,
and he's not here to buy - he's here
Nigel is waylaid as he makes his way
back to his till.
I spoke to a couple of members of
staff behind their counter.
While Nigel chats to his colleagues,
the man has noticed his till is
I think he must have been in before
at some point,
so he knew there was a till behind
that he could get at quite easily.
He continues to stake out Nigel's
till for several minutes,
circling the racks of tools nearby.
He knew what he wanted to do,
and was just waiting for the
opportunity to take the money.
When he thinks the coast is clear,
the man walks behind Nigel's
makes sure no-one's watching,
He grabs Nigel's till drawer, and
tries to remove it,
but it's attached by a cable.
His plan has hit a snag, and
Nigel will be back any minute.
And as the view from this other
it's not just the staff that the man
has to worry about.
A customer's about to walk past
and spot what he's up to.
So he quickly puts the drawer back.
Then the man seems to move away from
but he's actually gone to pick up a
pair of scissors he's seen nearby,
before going back to Nigel's till
The thief crouches down and cuts the
cable securing the till.
Having removed the drawer,
the man takes it to a quiet part of
and starts trying to open it.
But not surprisingly,
a drawer designed for storing money
isn't easy to get into.
After struggling for several
the frustrated thief gives up.
He hides the drawer in some
perhaps planning to come back and
retrieve it later.
Then he leaves the store.
When Nigel returns to his till,
As I walk behind the counter, I
normally check my cash drawer.
There was nothing there!
Looked down under the counter and
saw a wire hanging down...
It was a moment of panic.
I shouted out that someone's stolen
my till drawer
from under the counter.
Everybody jumped to alert,
trying to find out where it had
The till's been well hidden, and
despite a thorough search,
the team can't find it.
Nigel's beside himself with worry.
After 34 years of working in the DIY
I've never had a till been stolen
from my counter,
what I've been in charge of.
So, yeah. It was quite a shock to
With a heavy heart, Nigel reports
the theft to the police.
But then he gets some good news.
The manager, luckily enough, found
the drawer at the back of the shop.
That made me feel relief,
cos I did feel guilty at times
for not being on the counter.
Sort of blaming myself.
Even though the duty manager has
found the till drawer,
and Nigel was only away from his
station for a few minutes,
he feels responsible and goes to
apologise to shop owner Neil.
He was very nice about it, saying,
"It's not your fault,
"these things happen..."
Although no cash has been taken,
Neil is keen to check out what their
various security cameras have
I was absolutely amazed at
what I saw.
The bungling would-be burglar
didn't even wear gloves.
So when a police forensics officer
arrives and dusts the drawer for
fingerprints, he gets a positive
We got some really good fingerprints
There was only mine on there,
With the fingerprints and CCTV
the police identify the man,
who has a history of offences.
They go and arrest him
and Neil has another pilferer poster
to go on his wall of shame.
Here we have our latest entrant on
the Rogues Gallery, Mr Till Man,
who's been caught. And being before
..we won't be seeing him
for a long time.
The man was sentenced to nine months
in prison for a series of crimes,
including his attempt to get into
the Mackay's till.
All the till drawers in the store
are now kept under lock and key.
Fortunately, we have our own
so they've been using a lot of the
stock and bolting everything down.
Neil's son Andrew recently joined
and is just as security-conscious
as his dad.
We've got to keep everything chest
So no matter where you are in the
you are able to see not only the
staff, so they can help you,
but also anyone who might be acting
Neil has asked Andrew to devise a
comprehensive anti-thief strategy
which they are calling
I'm trying to make sure that Andrew
has the best opportunity to make our
business successful in the future.
That's it for today - and that's it
for a few more criminals,
who've been caught red-handed.