Episode 9 Neighbourhood Blues


Episode 9

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Transcript


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The friendly, caring bobby pounding the beat has always been

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the hallmark of British policing...

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Fantastic. The pleasure's been all mine, my friend.

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..and has even been immortalised on film

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by the fictional Dixon Of Dock Green.

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Good evening, all.

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SIREN WAILS

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Today's neighbourhood police teams continue that tradition,

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but also tackle the root causes of crime head-on...

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SMASHING ..by targeting known hot spots...

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Unlucky.

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..stamping down on antisocial behaviour...

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I'm arresting you for a public order offence.

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..and waging war on illegal drugs.

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I can smell cannabis already.

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On this new series of Neighbourhood Blues,

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we follow the police men and women of Somerset,

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as they continue their quest to make our streets a safer place.

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Coming up...

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A shocking, unprovoked attack is caught on CCTV.

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I saw him run towards him. Yeah.

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And the guy's... I didn't actually see it go in. OK.

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The neighbourhood team go undercover to catch drug abusers by surprise.

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He's running. He's running. He's heading towards the train station on

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Redgate Street. He's running.

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And the sorrowful drunk...

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I'm sorry, mate. I'm begging you, mate.

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..is hacked off about his new living quarters.

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BLEEP! Calm down.

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Stand up. BLEEP! Stand up.

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Serious unprovoked assaults are rare, thank goodness,

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but whenever one does take place, it can shock the whole community.

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So, it's vital the neighbourhood police are seen

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to deal with them quickly and effectively

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to keep a lid on people's fear of violence.

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In Weston-super-Mare, an emergency call has come in.

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Jon Phippen is responding.

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Someone has been the victim of a senseless and violent assault.

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The attack happened outside an office

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and the building CCTV cameras

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have recorded the whole shocking incident.

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The ambulance is on the way, bud, all right?

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The youth comes out of the front door for a cigarette.

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He lights up and then walks around to the side of the building.

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While innocently enjoying his smoke,

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the CCTV camera back at the front picks up a car

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stopped on the road outside.

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A man wearing a hoodie suddenly jumps out of the car

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and leaps over the wall before, for some reason, returning to his car.

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The lad with a cigarette is still minding his own business,

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making the most of his break.

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When suddenly, his world changes.

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The man in the hoodie runs back to the building and makes a beeline for

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his prey.

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He chases the youth round to the car park

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where he brings him to the ground and then starts hitting him.

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The lad tries to defend himself,

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but his attacker is too strong and brings him down again.

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With the victim now defenceless,

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it appears the assailant has got something to say to him

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while jabbing his back with what turned out to be some scissors,

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before he casually walks off.

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As the man leaves, he is joined by a woman,

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she appears to be the driver of the car.

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Office staff who witnessed the attack

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quickly come to the lad's aid.

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Were you here when it happened, were you?

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We were in the office, we looked at the CCTV and could see something.

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So, we came straight out,

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he was just going up that little path there

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and I said, "What's going on?"

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And he turned to talk to us, he had the scissors.

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He was trying to hide them up his sleeve. OK.

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Realising the attacker had scissors makes the whole incident

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even more horrifying, as they can be as dangerous as a knife.

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For the log, the male's been stabbed with scissors.

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The air ambulance has been called in and paramedics are now at the scene,

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but why has such a mindless attack happened in broad daylight?

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Any idea what it's about? They were stopped at the lights

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and the guy sticking fingers and BLEEP smiling. So, BLEEP reacted

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and went like that too.

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And with that, he jumped out of the car and chased him. All right.

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So, did you see the stabbing itself?

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I saw him run towards him. Yeah.

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And the guy's...

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I didn't actually see it go in. OK. And then he...

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The attacker's car caught on CCTV is a vital clue.

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Did you see the car that left?

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I didn't see the reg, but it's a grey Volkswagen Beetle.

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Grey, was it? Yeah. They were all saying it was blue.

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It looked grey/blue. Was it? It looked grey to me. OK.

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It's the index I need. Yeah.

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With no registration number at this stage,

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it is going to be difficult to track down the grey/blue VW.

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So, Jon's next thought is to see if CCTV picked it up.

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Yeah, can you ask if they've got view of BLEEP Street

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with any of their cameras?

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And if so, is there a new shaped, blue VW Beetle about,

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potentially three up - two males and one female?

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One thing that is agreed about the Beetle is

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that it's a convertible.

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And there aren't many of those in Weston.

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We've got to know we've got scant details,

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but apparently, it's a dark, dark navy blue...

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So there shouldn't be too many.

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We are quite away from being able to find out who our offender is,

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but there are checks going on,

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so hopefully, we can come up with an index.

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Finding the car will, with any luck, lead Jon straight to the suspect.

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Thankfully, the victim's condition isn't critical, but he is in shock.

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Obviously, we don't want someone as violent as that

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walking about, so the sooner we can trace the vehicle

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and find out who he might be, the sooner we can get him into custody.

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After being checked out by the paramedics,

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it's apparent the lad has had a lucky escape.

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What has he got injury-wise? Is he just...

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The puncture wound is not too deep, though?

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That's good.

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Appears our...

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victim has got a small puncture wound to the back.

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Doesn't look like the scissors have gone in too deep.

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I think the bigger concern is where he's banged his head

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when he's gone to the ground.

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Obviously, he is with the ambulance, so he's with the right people.

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Suddenly, Jon gets a call.

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CCTV picked up a vehicle that might possibly be our vehicle.

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So, we're just going to go off and make that inquiry now.

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Later, we will discover whether the inquiry leads to the suspect.

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Getting to grips with complaints about illegal drugs is

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one of the neighbourhood police's most pressing concerns,

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particularly because as so many other crimes are connected to drugs.

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It causes lots of problems.

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Yeah, you've got the people stealing for the money.

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You've got the actions that people do under the influence of drugs.

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So, it just brings down everything.

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If it has consequences on other people, which it does,

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it's not the right thing.

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The neighbourhood team in Bridgwater are doing whatever

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they can to take out the dealers and users.

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The neighbourhood officers are really focusing on those issues,

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if you like, that keep coming back.

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And their focus is around

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preventing issues from occurring in the first place.

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So, they are looking at that preventative strategy

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and dealing with problems in the medium to long term.

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Today, Andy's team are running an operation to clamp down on people

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openly buying and selling illegal drugs on Bridgwater's streets.

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Rachel Aston is briefing officers on today's plan of action.

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Today is going to mainly be about intel gathering.

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We've got some local people complaining about drug dealing

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in the area and the areas of dealing will be around the train station.

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We know they are using the trains to come to and from Bridgwater.

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The station is not the only concern.

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..and Sydenham have lots of needles being found by staff members

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from the school, lots of children are accessing that area as well.

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So pay particularly close attention to that.

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Uniforms have been left behind today.

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Being in civvies means the cops can go unnoticed

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and take offenders off their guard.

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Rachel and Jen Atkinson are in an unmarked car

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that also won't draw attention.

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We know the faces of the people, but unfortunately, they also know us.

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So, we're staying very much in the plain car,

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going around the areas that we know the dealers are coming from

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or they're likely to be doing the deals in.

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And we'll be acting with CCTV as a bit of a spotter car

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and then directing people to the places they need to go,

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and hopefully, getting the deals and the naughty people at the time.

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Collette Ranson and Kev Curd are going to patrol

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around the railway station.

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PCSO Jo Farrow is observing from the council CCTV control room

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and she will relay the movements of people on the street to Rachel

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and Jen in the car.

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We've got these...three men and they've just walked all the way

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from West Street all the way through the town. Acting quite suspiciously.

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They are just hovering around. It looks like they're waiting

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for somebody at the moment, but two of them are disappearing off

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towards The Church Street direction.

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I'm going to keep an eye on them.

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Within moments, Jo is back in contact with Rachel and Jen.

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She has seen someone else acting strangely.

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That's no... We just happen to be at the end,

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so we will float around and see

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if he pops out anywhere.

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Nothing wrong with walking funny, unless it is

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because they've got drugs concealed between their butt cheeks,

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something that has been found to be going on here.

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She believes he might have drugs plugged at the moment

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because he is walking quite uncomfortably, shall we say.

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Having drugs plugged is a rather unpleasant way to hide drugs

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when travelling around.

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We use it to refer to drug dealers or runners that will conceal

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the drugs anywhere they can, usually up their backsides.

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Because then when we search them, we can't find anything on them.

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Whereabouts are you?

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Jen's just had a call from one of her plainclothed colleagues.

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SHE MUMBLES

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..the address on the actual estate that we are interested in,

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so we're just going to head over there at the moment.

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We don't know exactly what's going on, but they sounded quite

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rushed with it, so I'm assuming they've got someone stopped.

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Uniformed officers backing up the team chased two lads.

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One has been caught, but the other has managed to get away.

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Rachel and Jen go after him.

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Almost straightaway, they spot a lad in a blue jacket.

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He's running. He's running.

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He's heading toward the train station, Redgate Street and running.

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They believe he sold drugs to the lad who has been being detained.

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Where is he now?

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If the seller is from out of town,

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it is likely he will make his getaway by train.

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It might've been that he scooted down the alley.

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OVER RADIO: 'So unless he comes over the bridge,

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'we are not going to see him.'

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Yeah, we just saw him on Redgate Street

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and as soon as he clocked us, he started running.

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So we thought he might come over the foot bridge,

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but if you've not seen him, he's obviously circled back on himself.

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Either way, he has disappeared,

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so Rachel and Jen head back to where the other suspect is being detained.

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Kev gives a rundown on what's just happened.

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We identified ourselves as police officers because this lad

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and another lad have climbed over a school fence.

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This lad has then decided to run off,

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dropped his rucksack in the lane.

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I've then just given chase on foot to here,

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where he has decided to become a bit uncooperative

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and fought with me in the middle of the road.

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Just a couple of scrapes to my knuckles,

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but nothing major.

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The desperate suspect threw whatever

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he was carrying down a drain.

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As he sort of stopped running, he's crouched over that drain

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and turned to face me and dropped something down through.

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He said it was a Spice bag, bag of Spice.

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Luckily, whatever it was hasn't gone far.

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They've just had a look down there

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and he is telling us it's Spice, which is a legal high,

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but Herbal Haze has been found down the drain.

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Wow.

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A mixture of possibly cannabis and legal high.

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Blueberry-smelling cannabis, at the moment, is what we've got, I think.

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These substances, known as synthetic cannabis, are a mix of herbs

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and man-made chemicals often flavoured.

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But they can be stronger and more addictive than cannabis.

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And that's not all that went down the drain.

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A substance inside a piece of foil has also been found.

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You'll get it tested, won't you?

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It's something, a fairly small amount.

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Jen has got a good idea of what it is.

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He's trying to say it's a legal high,

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but the way it is wrapped up inside the packet,

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we are pretty sure it's going to come back as heroin.

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So, he will get interviewed later on.

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The drugs will have to go for testing, but good start.

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With the suspect now off to custody,

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back at his desk,

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Kev takes a closer look at what's inside the foil wrap.

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A brown powder. There's a possibility it's going to be heroin.

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A small amount just there inside the foil,

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which he has had concealed inside his legal high.

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So, he may need to be further arrested

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for possession of a Class A substance.

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And he will be interviewed

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and that will be tested following his interview.

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After questioning, it was discovered that the drug user was

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wanted in relation to two other offences and is currently

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on bail pending confirmation of the substance found in the foil.

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This day has been really successful.

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We've gained a lot of intelligence today just from being out

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on the street in plain clothes, as well as having officers in our CCTV.

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So, yeah, really positive day today.

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Earlier in Weston-super-Mare,

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Jon Phippen was responding to an unprovoked attack.

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A youth standing outside a building was attacked by a stranger

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out of the blue.

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He chased the youth, brought him to the ground and started punching him

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before getting away in a blue VW Beetle convertible.

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In the fight, the victim received a stab wound from a pair

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of scissors, but thankfully, he wasn't seriously injured.

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From CCTV footage and witness accounts,

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police have a description of the attacker and his car,

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but unfortunately, not the registration number.

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Now, all of Weston's neighbourhood team are on the hunt

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for the vehicle.

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With only three dark blue VW Beetle convertibles registered

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in Weston-super-Mare,

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it should hopefully just be a process of elimination.

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Sharp-eyed Jon Phippen has just spotted one of them.

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Ooh, ooh, there's one at the back. Is there?

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We need to get that way. Yeah.

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If the this Beetle doesn't lead to the attacker,

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at least there are only two other ones to investigate.

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Can someone do some checks?

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See if this vehicle is known to us or anything.

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Yeah, that's needed, thank you.

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Because the assault on the youth was so random,

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they need to find the suspect as soon as possible.

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For update information, my colleague is going in.

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You've got CCTV covering the service area where the vehicle is parked.

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The worry for us is, you know,

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has this person got mental health issues

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or are they just someone who's just going to go around

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randomly stabbing people?

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You know, we just don't want those people around town, really.

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After checking the store's CCTV footage,

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it's discovered this Beetle belongs to an elderly couple.

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Weston's two other blue soft top Beetles were also eliminated

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from the inquiry.

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So, over the next few days, police widen their search.

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And with the help of hundreds of CCTV cameras,

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25 miles away in Bristol, they find the car

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and the man they've been hunting for.

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We've managed to get a male in custody.

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And through using all of our resources

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and partner agencies like North Somerset Council

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and their CCTV system

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as well as the ANPR cameras, we were able to trace the vehicle.

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Checks against that vehicle have shown the female owner.

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And checks on our intelligence system have shown her boyfriend

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to be the offender.

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It has sent shocks through the community.

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From a reassurance point of view, it's great that, you know,

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from what we had on the night, which was very little

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in terms of a suspect, so actually through the work we've done

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with our agencies and colleagues and detectives,

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actually lead to an arrest.

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So, it is absolutely fantastic

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and now all we want is a good result at court.

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Despite all the detective work, witnesses were not able to

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pick out the suspect in an identity parade.

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And with no weapon or DNA ever found,

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the decision to go ahead with the prosecution was dropped by the CPS.

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Still to come on Neighbourhood Blues...

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A store manager is threatened after a tussle with an irate customer.

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As he was leaving, got his camera out, tried filming me,

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told me he was going to get all his mates to pull up outside

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and they were going to wait for me.

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And a woman is the victim of daylight robbery.

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"Don't scream, I'm taking your handbag."

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And by the time that's registered and you've actually turned around,

0:18:560:18:59

he was actually out there and running up the step.

0:18:590:19:02

It's fair to say that youth and fashion go hand-in-hand,

0:19:080:19:11

especially urban fashion.

0:19:110:19:14

In Weston-super-Mare,

0:19:140:19:16

the latest must-have fashion accessory

0:19:160:19:19

is the man bag.

0:19:190:19:21

Working the streets, neighbourhood cops get to know all

0:19:210:19:24

the latest trends.

0:19:240:19:25

This morning, Russ Millier is responding to a call.

0:19:280:19:32

Two fashion-conscious youths,

0:19:320:19:34

who are wanted for a robbery earlier today,

0:19:340:19:36

have just been seen on Bournville estate

0:19:360:19:39

and the stolen item is...

0:19:390:19:41

a man bag.

0:19:410:19:42

The victim has given full descriptions of the suspects,

0:19:430:19:47

so as he approaches the estate,

0:19:470:19:49

Russ calls CCTV to help with the search.

0:19:490:19:52

Grasmere, mate. If you'd zoom that camera that's on Grasmere,

0:19:570:20:00

down to the far left-hand corner

0:20:000:20:04

and just keep it on there. I'm going to go on the other side.

0:20:040:20:06

Just see if they pop back out.

0:20:060:20:08

He's wearing an all-in-one sort of tracksuit.

0:20:080:20:12

And the other one is wearing, like, a grey hooded top.

0:20:120:20:14

As CCTV keeps an eye on one end of the road,

0:20:140:20:19

Russ spots a youth up ahead on the other.

0:20:190:20:21

And he is wearing a grey hoodie matching the description

0:20:230:20:26

of one of the suspects, plus the latest male accessory - a man bag.

0:20:260:20:31

All right?

0:20:340:20:35

Stay where you are a minute. Huh? Stay where you are a minute.

0:20:360:20:39

Russ is familiar with most of the lads on the estate,

0:20:390:20:43

but not this one.

0:20:430:20:44

Never met you before.

0:20:450:20:47

Never seen you on the Bournville.

0:20:470:20:49

How long have you lived down here?

0:20:490:20:51

Really?

0:20:510:20:52

Are you known to us, mate?

0:20:520:20:54

No?

0:20:540:20:55

Just wear the same old man bags that the rest of them wear.

0:20:570:21:00

But before Russ can have a proper word with the youth,

0:21:020:21:05

he gets an emergency call.

0:21:050:21:07

I'll leave you to it, mate. All right?

0:21:090:21:10

Russ had realised the lad isn't one of the two suspects.

0:21:100:21:13

Now, he has been told they've just been seen across the estate.

0:21:130:21:16

Russ wastes no time.

0:21:180:21:19

SIREN WAILS

0:21:190:21:22

Two sharp-eyed PCSOs recognised the suspects

0:21:280:21:31

and have got them detained.

0:21:310:21:32

That's fine. I'm not saying that you have. I'm just saying...

0:21:320:21:35

I haven't been in town today, mate. I know. I'm not saying you have.

0:21:350:21:38

I'm saying you've both been named, so therefore...

0:21:380:21:40

This time, the youth in the grey hoodie is one that Russ knows.

0:21:400:21:45

Come and take a seat in my car.

0:21:450:21:46

Alongside providing a visible presence in a neighbourhood,

0:21:460:21:50

the PCSO's role also includes intelligence gathering.

0:21:500:21:53

Being on the beat, I get to know the regular people

0:21:530:21:55

who are out and about, especially the two gentlemen

0:21:550:21:58

I've stopped today. One of them is very well known to me

0:21:580:22:00

for other offences. I can recognise them at quite a distance as well.

0:22:000:22:03

It's really handy being able to know these people locally,

0:22:030:22:06

and being able to stop them.

0:22:060:22:07

While the youth in black is detained,

0:22:070:22:10

Russ searches the one in the grey hoodie.

0:22:100:22:12

What's in here?

0:22:120:22:13

Your laptop?

0:22:160:22:17

Right. Man bags. Is there anything in there that shouldn't be?

0:22:180:22:21

A load of random stuff.

0:22:230:22:24

As well as a possible stolen man bag,

0:22:250:22:28

there's confusion over whom the laptop belongs to.

0:22:280:22:31

So, it's your mate's laptop?

0:22:340:22:35

OK.

0:22:390:22:40

I don't know what's what at the minute. I'll find out for you.

0:22:440:22:46

Yeah. Bummer, isn't it?

0:22:510:22:53

RUSS WHISTLES

0:22:540:22:57

Russ does a quick search of the lad...

0:22:570:22:59

All right, take a seat back in there.

0:23:020:23:03

..before taking a look inside the backpack

0:23:030:23:06

where the two man bags are.

0:23:060:23:09

Whose man bag is this one?

0:23:090:23:10

Russ has seen a lot of man bags in his time,

0:23:100:23:13

but not a top-of-the-range, designer one like this,

0:23:130:23:17

which matches the description of the one stolen earlier.

0:23:170:23:20

You are under arrest on suspicion of robbery this morning.

0:23:200:23:22

You've been named responsible.

0:23:220:23:24

Is there anything else in there you shouldn't have?

0:23:240:23:26

But it's what's inside the bag that gets the lad into even more trouble.

0:23:260:23:30

Also under arrest for possession of cannabis.

0:23:300:23:34

It's a good piece of teamwork.

0:23:340:23:36

PCSOs working with us on the Bournville,

0:23:360:23:38

out on patrol, just come across it.

0:23:380:23:41

You know, radioed us all in at different times.

0:23:410:23:44

Yeah, really good piece of work, teamwork.

0:23:440:23:47

It just shows that it works.

0:23:470:23:49

The youth was sentenced to a month in prison for possession

0:23:500:23:53

of the cannabis found in the man bag.

0:23:530:23:56

Interestingly, the person who had the bag stolen

0:23:560:23:59

decided not to press charges.

0:23:590:24:02

The other youth was released without being charged.

0:24:020:24:05

It takes a special kind of person to be a neighbourhood police officer.

0:24:110:24:14

From the PCSOs in a team up to the inspector,

0:24:140:24:17

they all possess a determination to make local neighbourhoods

0:24:170:24:20

safer places and a resolve to improve people's lives.

0:24:200:24:26

I bet any money you like that

0:24:260:24:27

if we looked at their application forms for every single officer

0:24:270:24:30

that has been part of this programme,

0:24:300:24:32

you would see that they want to make a difference,

0:24:320:24:35

they want to help people.

0:24:350:24:37

And that's exactly what they do.

0:24:370:24:38

Kev Curd is one of those who likes to help people.

0:24:380:24:42

This morning in Bridgwater, he is on his way to aid a motorist

0:24:420:24:46

who's broken down, blocking a busy main road.

0:24:460:24:49

It's not appropriate to sit and wait for him to get recovery.

0:24:490:24:52

It's going to cause us more problems in the long run.

0:24:520:24:55

Right, you've got steering, have you?

0:24:550:24:57

The sooner the car is out of the way,

0:24:570:25:00

the sooner the traffic can move on.

0:25:000:25:02

But it is going to require some manpower...

0:25:020:25:05

Oh, my...

0:25:050:25:06

..not just push the car to one side,

0:25:060:25:09

but to manoeuvre it around a roundabout.

0:25:090:25:12

One final push... KEV GROANS

0:25:160:25:19

..and the workout is over for Bridgwater's strongmen.

0:25:190:25:21

HE BLOWS RASPBERRIES

0:25:210:25:23

Kev is still feeling the burn.

0:25:230:25:25

I've been better. It's harder than it looks.

0:25:270:25:29

And after a day of training yesterday,

0:25:290:25:32

my shoulders and legs are hurting now.

0:25:320:25:35

But he is off the road, traffic is flowing.

0:25:350:25:38

With the traffic on the move again,

0:25:390:25:41

no sooner is Kev back in the driving seat

0:25:410:25:44

when he gets another call to do with cars.

0:25:440:25:47

Thank you. En route to that person,

0:25:480:25:50

4891 is not a code one, so I'm making a first instance.

0:25:500:25:53

The manager of a large motor accessories store has hit

0:25:550:25:58

the panic button for immediate help.

0:25:580:26:01

He has had a fight with a customer who tried to return a power unit,

0:26:010:26:06

claiming it was bought from the store.

0:26:060:26:08

Unfortunately, Kev is too late to catch him.

0:26:080:26:12

OK.

0:26:140:26:15

All right, thank you.

0:26:150:26:17

Although the customer has driven off,

0:26:170:26:19

Kev still needs to speak to the manager who pushed the panic button.

0:26:190:26:23

The guy came in, trying to return an item, huge power unit. OK, like a...

0:26:230:26:28

Like a... I can show you. Yeah, show me, then.

0:26:280:26:31

Till staff and the manager refused to give the customer a refund

0:26:310:26:35

for the power unit without proof

0:26:350:26:37

that he had bought it from the store,

0:26:370:26:39

which happens to be the most expensive one on sale at ?150.

0:26:390:26:44

Unable provide any proof of purchase,

0:26:440:26:47

the customer began making threats.

0:26:470:26:49

Gave it a lot of mouth.

0:26:490:26:50

Asked him to leave, as he was leaving,

0:26:500:26:52

got his camera out, tried filming me.

0:26:520:26:54

Telling me he was going to get all his mates to pull up outside

0:26:540:26:57

and they were going to wait for me.

0:26:570:26:58

I took his camera off him and deleted the photos.

0:26:580:27:00

Cos he can't film me in my shop without my permission.

0:27:000:27:02

That's why you've had a bit of a tumble

0:27:020:27:04

cos he was trying to get his phone back? Yeah.

0:27:040:27:06

It was a brave move by the manager to try to

0:27:060:27:08

protect his privacy as the fight could have got out of hand.

0:27:080:27:12

The manager also explains that after a recent stock check,

0:27:120:27:16

staff had discovered that a power unit had gone missing.

0:27:160:27:20

And it was the same kind as the one the customer was trying to return.

0:27:200:27:25

So, the original theft, there is no CCTV of that at all? OK.

0:27:250:27:28

Similar to a product you've had stolen. Yeah.

0:27:280:27:30

You don't know if it's exactly the same one. Yeah. So, yeah.

0:27:300:27:34

The original power unit theft may not have been

0:27:350:27:37

caught on the store's CCTV cameras, but today's incident with

0:27:370:27:41

the hostile customer has.

0:27:410:27:43

He decided to tell me... That was him waving his hands, telling me he

0:27:430:27:46

was going to get all his mates to park out in front of the store

0:27:460:27:49

and make my life a misery unless I gave him a refund.

0:27:490:27:51

I open the door and said, "Please leave.

0:27:510:27:53

"I don't want you in the building any more."

0:27:530:27:55

But instead of going out of the door,

0:27:550:27:57

the customer started taking pictures of the manager on his mobile phone

0:27:570:28:01

to which the manager took exception.

0:28:010:28:04

So, a little bit of a ruckus down there.

0:28:040:28:08

And then he gets up.

0:28:080:28:10

The customer then left, but quickly came back for more.

0:28:130:28:17

Yeah, he goes down to his car and comes back with his phone again

0:28:170:28:20

while I was sat there and tries taking photos of my face again.

0:28:200:28:24

That's when he asked me to come outside,

0:28:240:28:26

so he could talk about it with me outside.

0:28:260:28:28

Would I like to come outside and discuss it?

0:28:280:28:30

Have you got registration on the car he was in?

0:28:300:28:33

A white transit van.

0:28:330:28:35

Kev takes the details to run through the PNC,

0:28:350:28:38

police national computer, to find out who owns the van.

0:28:380:28:42

All of a sudden, the manager gets an unexpected call.

0:28:420:28:46

Yeah?

0:28:460:28:47

I think this is him on the phone. Oh. Must be him on the phone.

0:28:470:28:50

It sounds like the irate customer wants another word.

0:28:510:28:55

Hello.

0:28:550:28:56

But it isn't the customer.

0:28:560:28:59

It's someone claiming to be his dad.

0:28:590:29:01

He says he's not calling to complain,

0:29:020:29:05

but to apologise for his son's behaviour.

0:29:050:29:08

That's entirely up to you.

0:29:100:29:12

If you want to return that item and you can prove, you know,

0:29:120:29:14

proof of purchase with whatever - a receipt or bank details...

0:29:140:29:18

The man on the phone says he does have a receipt

0:29:180:29:21

and Kev asks him to pass on some advice to his son.

0:29:210:29:24

What he needs to do, if he is trying to legitimately return an item,

0:29:240:29:27

is one - have a receipt for it

0:29:270:29:28

and two - if he hasn't got a receipt for it,

0:29:280:29:30

just walk out the door when he is refused one.

0:29:300:29:33

All right? Bye-bye.

0:29:330:29:35

It sounds like his son has taken it upon himself to try

0:29:350:29:37

and return that item without Dad sort of knowing what's going on.

0:29:370:29:41

But if the phone call wasn't enough of a surprise,

0:29:410:29:44

Kev's just found out something interesting

0:29:440:29:46

about the customer's van.

0:29:460:29:48

So, they want us potentially... If this vehicle is seen again

0:29:480:29:51

is to stop and obtain the VIN number to make sure it belongs

0:29:510:29:55

on these plates.

0:29:550:29:56

The information is that the van might have the same number plates

0:29:560:30:00

as those register to another transit van in Peterborough.

0:30:000:30:04

So they've asked us to try and...

0:30:040:30:06

If we see the vehicle again, stop the vehicle and obtain...

0:30:060:30:09

try and marry up the vehicle identification number

0:30:090:30:11

with the number plates.

0:30:110:30:13

There was no hard evidence to prove that the power unit

0:30:150:30:18

the customer tried to return was stolen from the store.

0:30:180:30:22

And police are still keeping an eye out for the van.

0:30:220:30:25

According to a recent report,

0:30:320:30:34

police spent 53% of their time tackling drink-related crime.

0:30:340:30:40

Dealing with aggressive drunks,

0:30:410:30:43

who have had too much to drink,

0:30:430:30:45

prevents officers like Jim Murray

0:30:450:30:47

from dealing with other important issues.

0:30:470:30:50

Jim has just spotted something going on up ahead.

0:30:510:30:53

It looks like we might have a fight just here.

0:30:530:30:55

I'm not sure what's going on.

0:30:550:30:57

SHOUTING

0:30:570:30:59

Listen to BLEEP me now!

0:30:590:31:02

A young man is shouting at another lad who is holding on to him

0:31:020:31:05

trying to calm him down.

0:31:050:31:06

Put me down! Harry, listen...

0:31:060:31:08

He is angry at being thrown out of a bar by security for being drunk.

0:31:080:31:12

No! Harry, don't bite. CHATTER

0:31:120:31:16

It's mayhem and the lad has just lashed out.

0:31:160:31:19

Mate, has he...? Smile, you are on telly.

0:31:190:31:22

Has he bitten someone? He just bit me.

0:31:220:31:25

In the scuffle, the lad has bitten the security man from the bar.

0:31:250:31:29

Jim needs to find out exactly what has happened.

0:31:290:31:32

He came back several times.

0:31:320:31:34

He got asked to move away, he stepped up again,

0:31:340:31:36

he came through, tried to go through the doorman.

0:31:360:31:38

Sat on him, lifted him up, moved away, brought him down here,

0:31:380:31:41

started going crazy, came back again.

0:31:410:31:43

The lad's drunken rage continues,

0:31:430:31:46

but luckily, the bite isn't serious

0:31:460:31:49

and the security man doesn't want to press charges.

0:31:490:31:52

Sorry, do you want to make a complaint? Has he got you?

0:31:520:31:54

Mate, I don't even know if he realised it was my arm

0:31:540:31:57

he was biting, in all fairness.

0:31:570:31:58

Even without a complaint, Jim is of a mind to arrest the lad.

0:31:580:32:02

He needs to go home.

0:32:020:32:04

I might have to, I'm just trying to find out what's going on.

0:32:040:32:06

What's going on?

0:32:060:32:08

He's claiming he was assaulted first, but he is so inebriated,

0:32:080:32:12

it's difficult to get anything sensible out of him.

0:32:120:32:15

Are you taking him home? You taking him home?

0:32:150:32:17

Who's...

0:32:170:32:19

CHATTER Oi, oi, oi.

0:32:190:32:21

Listen, you are going to get arrested in a minute.

0:32:210:32:24

Now, calm yourself down. Calm yourself down.

0:32:240:32:27

He attacked me first.

0:32:270:32:28

I understand. Now, calm yourself down. All right?

0:32:280:32:30

The lad says he isn't to blame, but Jim has had enough anyway.

0:32:300:32:34

Trying to get you away from the door...

0:32:360:32:38

Mate, you came back several, several times.

0:32:380:32:40

Come on. Come on.

0:32:400:32:42

Look, mate, just go home. Have a good...

0:32:420:32:45

No, they won't, mate. They're not going to touch you. Mate...

0:32:450:32:49

Mate, they're not going to send you to jail.

0:32:490:32:51

Give me a hand.

0:32:510:32:52

Mate, they're not going to send you to jail.

0:32:520:32:55

Mopping up Friday night drunks takes a disproportionate

0:32:550:32:59

amount of the emergency service's time...

0:32:590:33:01

Come on.

0:33:010:33:02

..and costs everybody millions of pounds a year.

0:33:020:33:05

Come on, get in the van. No, I've done nothing wrong. Please!

0:33:050:33:08

I'm begging you. Please. I've done nothing.

0:33:080:33:11

No, sorry, we're just struggling to get him in the van.

0:33:160:33:19

He is in the van now. One in custody for D, please.

0:33:190:33:23

He's been arrested for drunk disorderly.

0:33:230:33:25

Can't have that behaviour in the town.

0:33:250:33:27

So, we are going to take him back, book him in for the night.

0:33:270:33:30

He's obviously well lubricated.

0:33:370:33:39

Very fortunate we just happened to be driving down,

0:33:390:33:42

driving down the road at the right time, really,

0:33:420:33:44

and saw a bit of a scuffle going on.

0:33:440:33:46

Managed to intervene before anybody got seriously hurt.

0:33:460:33:49

So, that's one of the benefits of being in the town, isn't it?

0:33:490:33:53

Hopefully, the journey to the station has helped

0:33:530:33:56

the lad calm down.

0:33:560:33:58

Come on, mate. You going to behave?

0:33:580:33:59

Come on. No, I know we haven't.

0:34:010:34:02

Just relax, yeah? Shh, shh, shh. Don't be silly.

0:34:020:34:05

You ain't got nothing on me. I didn't do nothing.

0:34:050:34:07

All I know is you were kicking off. I wasn't...

0:34:070:34:09

HE SLURS HIS WORDS I know.

0:34:090:34:10

He attacked me first, mate. I swear to God. All right.

0:34:100:34:13

All I want to do...

0:34:130:34:14

But he's going nowhere until he has seen the custody sergeant.

0:34:140:34:18

No, I'm sorry, mate. I'm begging you, please.

0:34:180:34:20

I'm going to speak to you when you are sober. No, I promise you...

0:34:200:34:24

You got some gloves on? He's going straight down...

0:34:240:34:26

Because he is so drunk and volatile,

0:34:260:34:28

they're going to search him in the cell,

0:34:280:34:30

but the sight of more officers...

0:34:300:34:32

Come on, let's get you down to the cell. Come on.

0:34:320:34:34

I'm begging you, please. Can I...?

0:34:340:34:36

..just winds him up again.

0:34:360:34:38

HE SLURS HIS WORDS

0:34:380:34:39

Calm down. Stand up, come on.

0:34:390:34:41

Stand up, come on. Come on. Get up!

0:34:410:34:43

Put me down.

0:34:430:34:46

Put me down now! I swear to God, I'm going to BEEP. Put me down.

0:34:460:34:49

It is easy to see how so much police time is wasted dealing with

0:34:490:34:54

people who have been drinking.

0:34:540:34:55

Put him down this way. HE MUMBLES

0:34:550:34:58

The lad will have to be restrained in order to be searched.

0:34:580:35:01

All right now. Relax, Harry. Come on. I've done nothing wrong.

0:35:010:35:04

You know it. Just relax.

0:35:040:35:05

BLEEP! HARRY MUMBLES

0:35:050:35:09

BLEEP!

0:35:090:35:11

You know what they are. Tell me what they are.

0:35:110:35:14

BLEEP! BLEEP!

0:35:140:35:15

I've done nothing BLEEP wrong, mate.

0:35:150:35:17

A night in the cell should help the lad see some sense.

0:35:180:35:22

He's obviously got himself very upset, very worked up,

0:35:230:35:27

so we've taken him straight down to the cell

0:35:270:35:30

and, obviously, searched him in the cell.

0:35:300:35:32

We will leave him there to calm down for a little bit

0:35:320:35:35

and then we will have a chat with him.

0:35:350:35:37

The suspect eventually pleaded guilty to being drunk and disorderly

0:35:380:35:42

and his evening turned out to be even more

0:35:420:35:45

expensive than he'd bargained for...

0:35:450:35:47

after being landed with a fine and costs of ?100.

0:35:470:35:51

Neighbourhood police units are made up of beat managers, PCs and PCSOs.

0:35:570:36:02

But there is another very important member of the team -

0:36:020:36:06

the police dog.

0:36:060:36:08

So, when drugs, weapons or other evidence needs to be found,

0:36:080:36:13

the dogs are sent in.

0:36:130:36:15

And with noses thousands of times more sensitive than a human's,

0:36:150:36:20

dogs are an invaluable tool for tracking down a suspect.

0:36:200:36:24

Dog handler Mandy Gornicki has great confidence in her dog's abilities.

0:36:250:36:30

Tracking is one of the things that my dog does completely

0:36:300:36:35

without my help, to a certain degree.

0:36:350:36:37

I have to rely 100% on him

0:36:370:36:40

cos I have no idea where the person has gone.

0:36:400:36:43

Mandy has been working with Argo,

0:36:430:36:45

a three-year-old German shepherd, for a few months now.

0:36:450:36:49

He is new to the job,

0:36:490:36:51

so Mandy takes every opportunity to keep him on his toes.

0:36:510:36:54

Today, Mandy is making her own scent trail for Argo to track

0:36:560:37:00

while a toy plays the part of the suspect.

0:37:000:37:02

The dog has no idea where I'm going.

0:37:030:37:05

Yes, he's in the back of the van barking and he can see me,

0:37:050:37:08

but he won't see me once I go that way.

0:37:080:37:10

ARGO BARKS Argo can't wait to get sniffing.

0:37:120:37:15

Getting a result all depends on the weather and the ground surface.

0:37:150:37:20

And lush grass on a day like this is ideal

0:37:200:37:23

for hanging onto a strong scent.

0:37:230:37:26

Argo is doing well and he is getting close to the toy.

0:37:260:37:29

Yeah! Good boy.

0:37:320:37:34

Good boy.

0:37:370:37:39

Well done.

0:37:390:37:41

When the dog is tracking, they are pulling.

0:37:410:37:43

I mean, so much so that you can sometimes get rope burns.

0:37:430:37:47

All we do is,

0:37:470:37:48

they are tracking to find a toy,

0:37:480:37:50

so they can play with it at the end with you.

0:37:500:37:52

So, it's all about the enjoyment of it.

0:37:520:37:54

Good boy, Args. Leave.

0:37:550:37:58

Good lad. You ready? Good boy.

0:37:580:38:00

A few days later, Argo is tracking again, but this time for real.

0:38:060:38:12

He is in Weston-super-Mare searching for a burglar

0:38:120:38:15

who has just stolen a bag from a woman.

0:38:150:38:18

Jon Phippen is on his way to the scene.

0:38:180:38:21

We've got a report of a burglary that has just taken place.

0:38:210:38:27

A male knocked on the door of address,

0:38:270:38:29

a female has answered it, and then he stole her handbag.

0:38:290:38:32

Officers have flooded the area.

0:38:320:38:34

The woman lives in a ground-floor flat approached by stairs

0:38:340:38:38

leading down from the street.

0:38:380:38:40

And as it is a warm day, her front door was open

0:38:400:38:44

when the suspect knocked asking for help.

0:38:440:38:46

So he asked for directions.

0:38:490:38:50

I walked up with him, gave him the directions,

0:38:500:38:53

turned around, walked back down.

0:38:530:38:55

Walked straight back in and sat down there.

0:38:550:38:57

And I had my back to the door cos I picked my iPad up,

0:38:570:38:59

which I was holding. I was going to do my grocery order.

0:38:590:39:02

And at that point, a voice said,

0:39:020:39:04

"Don't scream, I'm taking your handbag."

0:39:040:39:06

Just like that.

0:39:060:39:07

By the time that's registered and you've actually turned around,

0:39:070:39:10

he was actually out there and running up the steps.

0:39:100:39:13

While Argo tries to pick up the scent,

0:39:140:39:18

Jon checks to see if the burglar has binned the handbag he stole.

0:39:180:39:21

HE MUMBLES

0:39:220:39:25

We've, obviously, flooded the scene initially

0:39:270:39:29

in the hope that we could catch the offender nearby.

0:39:290:39:32

That hasn't led us to an arrest at this point,

0:39:320:39:34

so now what we are doing is starting to search around on foot,

0:39:340:39:38

see if anyone is hiding or the stolen item has been discarded.

0:39:380:39:43

Argo has picked up a scent trail.

0:39:450:39:47

So I think, even if you're burgled and you come home and they've been

0:39:490:39:52

in your house. It's the fact you're actually in it when they come in

0:39:520:39:55

and speak to you, that's what's frightening.

0:39:550:39:57

And that you don't hear them coming...

0:39:570:39:59

I think that's what is unnerving.

0:39:590:40:01

For that victim, it's a quite traumatic experience.

0:40:010:40:04

So, now what we've got to do is our absolute best to try

0:40:040:40:08

and catch this person because it's highly unlikely

0:40:080:40:11

it's the first time they've done it.

0:40:110:40:13

And bring them to swift justice, if we can.

0:40:130:40:17

While Argo continues putting his nose to work,

0:40:180:40:21

Jon get some good news.

0:40:210:40:23

INCOHERENT MESSAGE OVER RADIO

0:40:230:40:26

I did. Kyle, where did you find it?

0:40:260:40:29

One of my PSA colleagues,

0:40:290:40:30

who's also out doing an area search,

0:40:300:40:32

has found the bag.

0:40:320:40:33

The stolen handbag was discovered by neighbours

0:40:350:40:38

tossed into their garden.

0:40:380:40:40

Now Argo finds something -

0:40:400:40:44

a purse.

0:40:440:40:46

We've come from the scene of the burglary, turned left into

0:40:460:40:48

this street. We came along a bit further and he has indicated

0:40:480:40:51

on an item of property, which is a wallet, from a handbag

0:40:510:40:55

that was stolen from the burglary.

0:40:550:40:56

Argo's training has paid off.

0:40:560:41:01

It is a good result, good result for the victim

0:41:010:41:03

if all the bank cards are there because that saves the grief

0:41:030:41:06

and the hassle of having to cancel all those kinds of things.

0:41:060:41:09

Although the handbag and purse have been recovered,

0:41:090:41:12

around ?30 in cash is still missing.

0:41:120:41:15

And unfortunately, the thief has gone to ground.

0:41:150:41:19

We've caught him going up the road.

0:41:190:41:21

We've gone right, he's then changed his mind,

0:41:210:41:23

crossed over the road and gone up a set of steps towards a door.

0:41:230:41:26

Argo has led the police to the door of some flats.

0:41:280:41:31

But alas, that's where the trail goes cold.

0:41:320:41:36

I can only say that is where my dog has gone.

0:41:380:41:40

I can't say someone has run in there from the burglary,

0:41:400:41:43

but, you know, it's a very good job that he's done today

0:41:430:41:46

because these sort of tracks this time of day are very,

0:41:460:41:49

very rare and there's a lot of contamination around.

0:41:490:41:52

Hard surface is very difficult tracking and it's very dry.

0:41:520:41:55

It's windy. So the scent would disperse quite quickly.

0:41:550:41:58

But, yeah, I'm pleased with just the wallet. That suits me.

0:41:580:42:02

I'm happy with that.

0:42:020:42:03

And Mandy is not the only ones who is happy.

0:42:030:42:05

It was nice to know you were getting everything back, bar the cash, so...

0:42:060:42:10

yeah, I thought the neighbourhood police was brilliant in Weston.

0:42:100:42:14

I was quite impressed with the whole thing. Yeah.

0:42:140:42:16

Now, it will be down to the crime scene investigators.

0:42:160:42:20

We are going to go back to the police station,

0:42:200:42:22

put in some forms to request CSI to come out

0:42:220:42:26

and do some forensic work on the items we've recovered.

0:42:260:42:29

And hopefully, that will lead to a positive result and a conviction.

0:42:290:42:35

To date, no-one has been caught for the crime,

0:42:350:42:38

but investigations will continue.

0:42:380:42:40

The combined work of police, the public and Argo

0:42:400:42:44

has enabled forensic evidence to be collected.

0:42:440:42:47

And if the suspect slips up again,

0:42:470:42:49

the neighbourhood police will be ready for him.

0:42:490:42:51

The variety of crimes we've seen dealt with today bears witness

0:42:570:43:00

to the skills required for the difficult

0:43:000:43:03

task of neighbourhood policing.

0:43:030:43:05

Thankfully, officers are always ready for whatever comes their way.

0:43:050:43:09

Until next time, evening, all.

0:43:090:43:12

We know we're the last thing

0:43:420:43:43

between something disastrous...

0:43:430:43:45

..and something hopeful.

0:43:470:43:48

Just sometimes we make a difference.

0:43:480:43:51

That's why we come to work.

0:43:510:43:53

That's what this place is all about.

0:43:530:43:55

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