Episode 1 Robbed, Raided, Reunited


Episode 1

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Transcript


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Every single minute, there's a burglary in the UK.

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My jewellery! Oh, no!

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It's an invasion of personal space.

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Somebody has been in your house, going through your stuff.

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It's not just your expensive gadgets that are under threat,

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it's your priceless, irreplaceable heirlooms too.

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What's that football expression? You feel gutted.

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Items of huge sentimental value.

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Dad was very proud of his entire career in the fire service,

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so to have the medals stolen, I know he was devastated.

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It can be a difficult time.

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What's that saying? "An Englishman's home is his castle."

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But dedicated teams of police are on the case...

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Police!

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-Police!

-Police!

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..with specialist burglary units across the country chasing down the villains...

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-Calm down, OK?

-Let us do our checks.

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..using every hi-tech tool at their disposal,

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working with the Good Samaritans among us...

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Do you think you'd recognise him if you saw him again?

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-Yeah, I think I probably would.

-..to make sure justice is done.

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Their ultimate aim? To recover your prized possessions...

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We're dancing!

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Just found a bag of sat navs.

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..and return them to you.

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-It's amazing really, what they've done.

-We've got all our stuff back.

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I'm very pleased with the police, and they've been so good and kind.

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I have nothing but gratitude for the efforts they've made.

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This is Robbed, Raided, Reunited.

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Thank you so much.

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Thank you so much.

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Thank you ever so, ever so much.

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Coming up, the touching story of a family

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who are reunited with some long-lost medals.

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We never thought we'd see the medals again,

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and they're just a huge part of our whole family.

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In Essex, police are on the case

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to track down a family's precious stolen jewellery.

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My husband's rings were there, actually,

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and he died three years ago. It was going to be for my grandson.

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And in Hertfordshire, police retaliate against a gang of suspected burglars.

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During this search, a number of items were seized,

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believed to be involved in burglaries in Hertfordshire.

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But first, the heart-warming reunion

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of one remarkable family's unique medal collection.

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Sir Kenneth Holland was one of the greatest firemen this country has ever seen.

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He won the Defence Medal in World War II,

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had a sparkling career throughout the '50s and '60s

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and ended up as the government's Chief Inspector of Fire Services from 1972 to 1980.

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Well, Dad lived and breathed the fire service

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and progressed right through as high as anybody could go in the UK

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and was instrumental in making many changes in the fire service

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during the '60s and '70s,

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when he was a chief officer and the government's adviser.

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He was such a role model, his son Peter and his grandson Paul

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have also entered the fire service.

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We care passionately about what we do because it's a great job.

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It's about caring for people and keeping people safe.

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Sir Kenneth received 28 medals during his astonishing career,

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including the Queen's Fire Service Medal,

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the Fire Service Long Service Medal

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and medals to commemorate his CBE,

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his MBE and, finally, his knighthood.

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Dad was incredibly proud, particularly of the knighthood.

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There are very few people in the fire service who ever get knighted.

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Sir Kenneth eventually retired to Poole in Dorset with his wife Pauline.

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Here, he loved to show visitors his medal collection,

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which he proudly kept in a special glass display case in his front room.

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But in 1995, his peaceful retirement was disrupted by unscrupulous thieves.

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So, what happened, the burglars climbed over the gate here,

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and came down to the windows, down here on the left-hand side,

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and ripped this grille off the wall, no mean feat,

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took the glass out and climbed in through the window here and came through.

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This was the study. Through the hallway, along, through to the lounge.

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The medals were located here on a glass display table.

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You can actually still see the marks on the floor where the glass display cabinet was,

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but very easy, unfortunately, for the burglars to find the medals and steal them.

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The medals disappeared without trace, leaving Sir Kenneth distraught.

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Dad was very proud of his entire career in the fire service,

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so the medals were perhaps the most tangible memory of all that service,

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so to have them stolen, I know he was absolutely devastated.

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Dad didn't show his emotions that much, but on this occasion I know he was incredibly upset.

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The loss of something that was so dear to somebody's heart,

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I mean, they're on the left breast, they're right next to your heart.

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They're really there for a reason, because it means a lot.

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When Sir Kenneth died in 2005, his medals were still missing.

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For 16 long years, nothing.

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Then, a remarkable breakthrough.

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In March 2011, I received a phone call in my office from a colleague,

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to say that my father's medals were on an auction website

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and was I aware of it, so I quickly got onto that website and checked it out,

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and sure enough, they were my father's medals, with all the provenance related to those medals.

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Some of the medals had ended up on a legitimate collectors' website.

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Though priceless to the family, they were selling here for just £25 each.

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PC Amy Garner of Dorset police took on the task of reuniting them with Sir Kenneth's family.

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I made contact with the man who had the items on sale

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on the auction website, and asked him to take those items

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off the website, which he did do when he realised they were stolen.

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But not all of the stolen medals were there, just the smaller ones.

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The second page of the auction website led us to the fact

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that the metals had been split, the collection was now in two.

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The miniature medals were being sold,

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and the larger medals had been sold in a lot.

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The remaining medals were now on the other side of the world, in New Zealand,

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and the collector who had them was reluctant to give them back.

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The problem we had was in relation to the fact that

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there is a legal statute which means that,

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if items have been bought in good faith,

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then they have the right to those items after six years.

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As the buyer had not known they were stolen,

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the medals had been in private hands for over six years,

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and the original owner had died.

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There was a question mark over who actually had the legal right to them.

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Amy had to use all her powers of persuasion.

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When I explained to them the fact that they'd been stolen many years ago,

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that they are of huge sentimental value to that family

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and that nothing could replace them,

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I think it hit a nerve, a bit of human reaction,

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and the buyers eventually, from New Zealand, kindly sent them back to the UK

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so they could be returned to their rightful owners.

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In October 2011, all the stolen medals were finally returned

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to Sir Kenneth's delighted children, Peter, Jackie and Keith.

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It's just tremendous.

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We never thought we'd see the medals again

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and given the fire service history,

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they are just a huge part of our whole family.

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This medal here is the Knight Bachelor medal,

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that's the CBE, that's the office of Brother of the Order of St John,

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that's the Queen's Fire Service Medal,

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that's the Defence Medal from the Second World War,

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and that's the Fire Service Long Service and Good Conduct Medal

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for 20 years' service, and that's the order of importance.

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The Knight Bachelor, obviously, being the most important.

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I've had a huge sense of satisfaction

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in getting the medals back to the family.

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It's not very often that we get jobs like this.

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It's not very often that we're able to get the full set

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of something that's been stolen back to the family as well.

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We're tremendously grateful to Dorset police

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for getting these medals back, and particularly to PC Amy Garner.

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My mother and the Holland family can enjoy these medals

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as a result of their fantastic efforts.

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The medals had changed hands so many times at auction, online, at fairs,

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that the police believe they will never catch those responsible for the theft.

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But at least Peter and the rest of the family now have them back,

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to remember Sir Kenneth and his remarkable achievements.

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We're going to have these medals on display

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at the Fire Service College, where Dad's ashes are,

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for other people to enjoy,

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and for our family to go and visit and see my father, you know.

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-Coming up...

-Police with a warrant, open the door!

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..Hertfordshire police launch a series of coordinated raids on known burglars

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in the hunt for precious stolen property.

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It's 11pm, near Basildon, in Essex.

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Officer Mark Anderson and his partner are in high-speed response

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to a burglary call ten minutes earlier.

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A female's contacted her son having come home

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and found that a window's been jimmied open on her flat

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and it looks like jewellery is missing at the moment.

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-Hello, mate.

-Hello, there.

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They're let in by Darren Rickenberg...

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-Scenes Of Crime officer here with me.

-All right, OK.

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..son of homeowner Jean.

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Do you know what's been stolen yet?

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Just all my jewellery.

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Is it a tidy or a messy search?

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Oh, no. Go and have a look.

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OK.

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And the other, second bedroom had my computer.

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They went into the bathroom as well.

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I just left it as it is, as they've opened the cupboards.

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OK.

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That's the bedroom.

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-Have Scenes Of Crime been through here yet?

-Pardon?

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-Have Scenes Of Crime been through here?

-No, not yet.

-No, OK.

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Jean's home has been ransacked.

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A forensics officer is already on the scene,

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gathering any evidence that may lead to a suspect.

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And whereabouts do you keep your jewellery?

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It was all in these cases, it was all in that top cupboard up there.

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OK, all right.

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So, it looks like the point of entry is through that window there.

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The back door was wide open when I came in.

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-Was it?

-Yeah.

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Officer Anderson must confirm the sequence of events that has taken place.

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Yeah, so you can see they've actually jimmied the window and scooted in that way.

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You can see some small jimmy marks on the frame, there.

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A burglar can get through any space that is larger than a human head.

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Prising a window open has proven enough, in this case.

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Son Darren has noticed some other damage.

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It looked like they've stuck one under the door as well,

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because it's dead-bolted, so they've tried to lift the door

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and then push it backwards, but obviously they've been unsuccessful

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and they've gone round and done the window.

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So, as you can see, it's a typical messy search.

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They'll come in through a window,

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and just open up all the drawers as quickly as they can

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and try and be in and out in literally a couple of minutes,

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just fill their pockets or a little bag, whatever they can do,

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and just out through one of the side doors or the main door, and away they go.

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Even the tiniest detail of what Jean found on her return home

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could prove crucial to the investigation.

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And what did you notice first when you got back?

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I walked through. No lights were on.

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Seeing my back door wide open, I thought,

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"Oh, my God, I haven't left my back door open, surely!"

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And then walked into here, and then see the cupboard open,

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and then see the door wide open, and then I thought, "Oh, my God."

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Instead of taking a lengthy description of the house,

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if I can give you a blank bit of paper and you draw a big square,

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and draw the rooms on it for me.

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Can you do that, Paul?

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-Do you need a pen?

-No, it's all right.

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As big as you can.

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Fill the paper, and then it's just the layout of the house,

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where the windows and doors are, that kind of thing.

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Jean's home was also burgled five years ago.

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Her husband was woken in the middle of the night

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and caught the burglars red-handed.

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Afterwards, they made several security alterations

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on police advice.

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And the police said, "You know, You've got to secure your gate,"

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because it was an easy way out for them,

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so we did all that and we put all the lights up and everything.

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-There's nothing you can do to make it impenetrable.

-No, no.

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You've just got to make it as difficult as you can, so it puts people off.

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Sadly, Jean's husband has since died, and this time,

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being targeted by burglars has proven much more traumatic.

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There was a few personal things.

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There was a ring and a St Christopher that were my dad's,

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that were going to be given to my nephew when he was 18

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and obviously they've gone,

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so he's not going to get those now,

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and I think it's that kind of thing

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that bothers her more than the jewellery that was hers.

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Yes, I'd love to get the ring back, actually. I would like to, but...

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It was my husband's rings there, actually.

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And he died three years ago.

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It was going to be for my grandson, but that's gone now.

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Sorry.

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All right.

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-You all right?

-Mmm.

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-You all right?

-Yes.

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-Sure?

-Yes.

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Come on and get your bag, and you can come and stay mine.

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We'll tidy all this up in the morning.

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It's going to be a struggle now,

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I would have thought, for her to want to come back to the house.

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The first thing she said when we walked through the door was, "That's it, I'm selling it."

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I know it can all be put back,

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but it does make you feel very vulnerable, doesn't it?

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I'd locked everything up, I hadn't left anything open for anyone.

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Why me, really.

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I don't suppose I'll ever see any of it again. You never do.

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Very, very rarely, anyway.

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The officers are taking this crime very seriously,

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and report details back to the station as soon as possible.

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Yeah, it looks like a messy search of the main bedroom,

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and a couple of drawers open in the dining room.

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Point of access is a forced-open, metal-framed UPVC side window

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which leads into the lounge, and point of exit is the back door.

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The key was in the inside of it, so they've just opened that and gone out that way.

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Although Jean's house was actually quite well secured,

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Officer Anderson advises her on one security device

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that could have made a real difference.

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My one recommendation today is a burglar alarm.

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Right, OK.

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Up in the apex on your outside wall,

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it would be a nice, big, flashy blue box,

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with a nice, big light that's flashing to say that it's on and it's active.

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That's going to deter most of them.

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I'll definitely get the burglar alarm, I think.

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The insurance company's going to absolutely love me!

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But I've never, ever claimed before, ever, never.

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So, all these years I've paid it,

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so I hope they'll be a bit thoughtful, but...

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Having an alarm not only makes it less likely you'll be burgled,

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if these do get in, they spend much less time inside.

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Officer Anderson tells Jean not to lose hope for the safe return of her missing jewellery.

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Your property could turn up.

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I've personally done a couple of operations where we've recovered large amounts of stolen property,

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and if it does happen, we'll give you a call.

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Are you in the building? Police with a police dog! Show yourself!

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All over the UK, police are working hard to get your stolen items back.

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Police!

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Operation Scorpion was set up by Hertfordshire police to fight back against burglary.

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Since it began in April 2011, there has been a drastic reduction in burglaries,

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and police have arrested over 700 suspected burglars.

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Today, they hope to add to that figure.

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It's 7am at Stevenage police station.

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Detective Sergeant Kerry Bull has his team in place,

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ready for a final briefing, before a series of carefully coordinated raids.

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Intelligence suggests that named offenders are actively burgling in Hertfordshire.

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These will be people you've known, you've dealt with in the past.

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These are our most prolific criminals.

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You're going to be divided into two teams, as we know.

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One team, which is going to be Mike's team, are going to focus on the Stevenage area,

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and Mr Smith's team are going across to Welwyn Garden City.

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The police believe that the individuals targeted in today's raid

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are part of a suspected gang of burglars.

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By synchronising the raids,

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they can make sure the suspects don't have a chance to warn each other.

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Team, thanks very much.

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This is about making a difference today, working hard and locking up bad people.

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Sergeant Mike Keane is in charge of a specialist tactical team heading to Stevenage.

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The police often raid houses at dawn

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because they are more likely to find the suspects at home.

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In fact, they're often in bed.

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It takes them ten minutes to get to the first suspect's home.

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This is the street.

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The police are armed with specialist equipment that can break through a door in seconds.

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Police with a warrant, open the door!

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Just go from there.

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-He's coming, he's coming.

-Stand by. Cancel, cancel.

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MUFFLED: Oh, my God!

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On this occasion, the police enter the flat the traditional way.

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Wait here and I'll come out in a bit,

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just to make sure what's going on, then I'll come and have a chat.

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They're inside. The chap who's of interest to us is inside.

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He's been arrested, and we've got officers in there now, searching.

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There's a Tiffany bracelet, there.

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Got two mobile phones.

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There's also a receipt from Cash Converters there,

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which I think's got "nine-carat gold" written on it.

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Cool, I think we're done.

0:19:140:19:15

The police have arrested a man,

0:19:170:19:19

and bagged up some evidence to take back to the station.

0:19:190:19:22

Back at Hatfield, the team from the second raid are bringing in another suspect.

0:19:260:19:30

A woman who is arrested on suspicion of conspiracy to burgle.

0:19:300:19:33

It's now 8:30am, and Sergeant Mike Keane is briefing his team on Operation Scorpion's next raid.

0:19:360:19:42

They're going to another address which the police believe

0:19:450:19:47

the arrested man uses to hide stolen goods.

0:19:470:19:50

Everything in place. All right?

0:19:510:19:55

They need to get there fast, in case word gets out of the arrest and any evidence is removed.

0:19:570:20:01

The team quickly gains entry to the home.

0:20:050:20:08

It's clear.

0:20:080:20:10

I think that's his room there.

0:20:100:20:12

With the property secure, a thorough search begins.

0:20:120:20:15

We'll just make sure that we've exhausted all possible avenues,

0:20:170:20:19

in terms of where things could be secreted.

0:20:190:20:22

The chap who's been arrested has got links to this address.

0:20:220:20:26

We've got a warrant that covers the car as well.

0:20:260:20:28

So I'm just going to have a quick look through,

0:20:280:20:30

to make sure there's nothing to suggest that he hasn't

0:20:300:20:33

secreted anything in there that might be linked to a burglary.

0:20:330:20:36

Creative. We have a piping, so try and catch them at their game.

0:20:390:20:45

Nothing of interest was found in the car.

0:20:460:20:48

We're nearly finished with the house now.

0:20:480:20:50

Several items were seized from the home,

0:20:500:20:52

including jewellery and mobile phones.

0:20:520:20:56

Police hope these items will link the gang of suspects to burglaries across Hertfordshire.

0:20:560:21:00

Another morning of raids for Operation Scorpion done,

0:21:030:21:06

and now it's time to process all the information.

0:21:060:21:09

Just so you know, the addresses in Welwyn Garden City, a female has been arrested,

0:21:090:21:13

and her car has been searched. There's some jewellery recovered.

0:21:130:21:16

There's also a high-value watch that's been secreted in a wardrobe

0:21:160:21:19

that's been recovered, and electrical items. There's a camera we believe is stolen.

0:21:190:21:23

She's been arrested on suspicion of conspiracy to burgle, and she's come into Stevenage police station.

0:21:230:21:30

During the search, a number of items were seized,

0:21:300:21:32

believed to be involved in burglaries in Hertfordshire.

0:21:320:21:35

You've been arrested on suspicion of conspiracy to burgle.

0:21:350:21:37

The officer's outlined the reasons why.

0:21:370:21:40

Some property's been found at an address this morning

0:21:400:21:42

where you were at, where a warrant was executed, and therefore,

0:21:420:21:47

you've been arrested on suspicion of being involved in those burglaries.

0:21:470:21:50

After she's booked in, she's taken to a cell to await questioning.

0:21:500:21:55

The evidence found at the woman's house is being checked by PC Rob King.

0:21:570:22:02

Erm, we've managed to get quite a few cameras, sat navs and obviously it's up to her now

0:22:020:22:08

to prove where they've come from, and if they belong to her.

0:22:080:22:13

Every item that's seized is meticulously logged and put onto a special computer system.

0:22:140:22:18

It's then checked against reported stolen goods to see if there's a match.

0:22:180:22:23

The teams also seize cash from both raids,

0:22:240:22:27

and its PC Paul Wadsworth's job to try to find out where it came from.

0:22:270:22:30

Our intelligence is that these parties have been disposing of counterfeit currency,

0:22:310:22:37

so we're going to check to see

0:22:370:22:38

if this currency is legal tender or is counterfeit.

0:22:380:22:42

I've just got a very simple test, and it's only provisional test,

0:22:420:22:45

but it's just the torch with the UV bulb.

0:22:450:22:47

These flecks here on this top note that are reacting to the UV light

0:22:470:22:51

would indicate that that's a genuine £20 note.

0:22:510:22:54

The note directly underneath doesn't appear to have any of those flecks

0:22:540:22:58

that react with the UV light and the torch, but we would need to

0:22:580:23:01

send that note off to the Bank of England to verify whether it is a fake, counterfeit note

0:23:010:23:06

or whether it is a genuine one,

0:23:060:23:08

but there's certainly at least one fake £20 note in that pile that was seized from the chap at the flat,

0:23:080:23:14

the first address we went to this morning.

0:23:140:23:16

If this is counterfeit money,

0:23:160:23:19

it could link the man to a wider criminal network.

0:23:190:23:21

Organised criminals are known to move counterfeit money around the UK,

0:23:210:23:26

breaking down large batches to distribute on the streets.

0:23:260:23:30

Then, a breakthrough.

0:23:320:23:35

One of the items found at the woman's address provides them with a clue to its real owner.

0:23:350:23:40

We've looked through the photos on the camera

0:23:410:23:43

and it doesn't tie in with any of the people that we've got in custody at this moment.

0:23:430:23:46

We believe that this image is, hopefully,

0:23:460:23:49

the owner of the camera,

0:23:490:23:50

and obviously this will have an impact on our investigation,

0:23:500:23:53

because we will be able to interview the person in custody as to how they came about having that camera,

0:23:530:23:58

and why they've got it in their room where they were arrested.

0:23:580:24:01

For Detective Sergeant Kerry Bull and his team, today's multiple raids have been a success.

0:24:030:24:07

The two that were in custody, one of those people, we believe,

0:24:090:24:12

is acting as a driver for our burglars.

0:24:120:24:14

The gentleman that in custody, we believe to be an active burglar.

0:24:140:24:17

He's got previous convictions for that type of offence.

0:24:170:24:21

We're currently looking for another two burglary suspects

0:24:210:24:24

that have conspired with these two people to burgle houses in Hertfordshire.

0:24:240:24:28

The gentleman who's been interviewed, he's been asked

0:24:280:24:31

to account for the property that's been recovered,

0:24:310:24:34

he's been asked to account for his association with other suspected conspirators.

0:24:340:24:37

The lady who was arrested this morning is waiting for her solicitor to attend so she can be interviewed.

0:24:370:24:43

Following the raids in Hertfordshire,

0:24:460:24:49

the camera found at the suspect's address turned out to be stolen

0:24:490:24:52

and was reunited with its rightful owner.

0:24:520:24:55

The woman arrested in connection with the stolen camera claimed it was left at her house after a party.

0:24:550:25:00

The Crown Prosecution Service decided that there was not enough evidence to charge her

0:25:020:25:06

or the other suspects arrested in connection with these raids.

0:25:060:25:10

Operation Scorpion continues, though.

0:25:110:25:14

The team has charged over 450 people for nearly 700 crimes,

0:25:140:25:19

and the burglary rate continues to fall across Hertfordshire.

0:25:190:25:23

Back in Essex, no-one has been charged with Jean's burglary,

0:25:250:25:28

but she remains optimistic that one day she will be reunited with her jewellery.

0:25:280:25:34

In January 2012, the recovered medals of Sir Kenneth Holland were presented by his family

0:25:340:25:40

to the Fire Museum in Somerset, also home to Sir Kenneth's ashes.

0:25:400:25:46

As children growing up, we heard about Moreton and the college,

0:25:480:25:51

so to know that it's here, where he is as well, is lovely, yes.

0:25:510:25:54

When we got the medals back, really, there was only one place they could possibly come to,

0:25:570:26:01

and that is at the Fire Service College, and we had a family meeting,

0:26:010:26:05

and we decided that this was absolutely the right place to bring them to.

0:26:050:26:09

And we're really pleased to get the medals back, aren't we, Mum?

0:26:090:26:11

Yes, we are. Exceedingly pleased.

0:26:110:26:14

Welcome to this ceremony to hand over Dad, Granddad, Great-Granddad's medals

0:26:140:26:19

to the Fire Service College.

0:26:190:26:21

The family feel that these medals, really, rightly belong here,

0:26:210:26:25

because the Fire Service College was very much in Dad's heart.

0:26:250:26:28

Would you please accept these on behalf of the family.

0:26:280:26:31

Thank you very much. We are absolutely delighted. Thank you very much indeed.

0:26:310:26:35

Looking at the medals today,

0:26:360:26:38

I actually had no idea he had that many, so it's nice to look at it,

0:26:380:26:43

and it's nice to know they're here, for everyone else to appreciate as well.

0:26:430:26:47

I'm very proud of him, so I expect other people to be proud.

0:26:470:26:50

And they are, Mum. They absolutely are.

0:26:500:26:53

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