Episode 5 Street Patrol UK


Episode 5

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Transcript


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Our lives are blighted by antisocial behaviour,

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whether it's nuisance neighbours...

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Will you let us in, please?

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..graffiti on the streets or too much booze.

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You need to make your way away from here right now.

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This is the story of the police officers...

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This is the police, are you in here?

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You have been drinking a bit today, haven't you?

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..council wardens...

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This is antisocial behaviour because it affects everybody.

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..and local volunteers whose job it is to keep it off our streets.

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Let's go do some good.

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Welcome to Street Patrol UK.

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Today.

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How two Exeter residents fight back against a deluge of youthful

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antisocial behaviour.

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They can party, just give the people that live here permanently a break.

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The planning officers of Newham who've found a unique way

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to beat brothels operating on their patch.

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And we hope this will stop quite quickly.

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Hopefully, within 24 or maybe 48 hours, it won't be here any more.

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And on patrol with North Lanarkshire's Antisocial Behaviour

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Response Team, as they tackle the scourge of noisy neighbours.

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You can't sleep if it's constant noise.

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Our first story is about a problem that is as old as the hills -

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prostitution.

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Now, it might not be something you've come across before but,

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if you lived in a house that was next door to a brothel,

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you wouldn't want to have to put up with all the comings and goings on

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at different times of the day and night.

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But now, it's not the police but the council who are cracking down.

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Newham, the heart of East London and host to the 2012 Olympic Games.

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At the council offices on Dockside, they are dealing with

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a wholly different kind of attraction.

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Christine Lyons is a Planning Enforcement Manager

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and today she is leading raids on unlawful brothels.

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Brothels across London are an increasing problem.

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Within Newham, we've taken a very different approach

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to dealing with those.

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In normal incidences, brothels are dealt with by the police

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or by other agencies.

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The use of a property as a brothel requires planning permission

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and therefore we've used the planning process to go out

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on site, enter premises we know may be used as brothels

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and take the relevant action to get rid of those brothels.

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It's a very good approach, it's a very quick approach

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and it makes enforcement in Newham very, very successful.

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We're off to five sites tonight.

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Using planning laws to close down brothels operating

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out of residential houses and flats is an innovative approach.

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We should be finished by about 12 o'clock.

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And it seems to be getting results.

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The police will be going out with us, we'll have four police officers,

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and they'll assist us in both getting into the premises

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and also assist us in ensuring that

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we're safe while in the premises but also that

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the people we deal with are safe.

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For council enforcement officers like Paul Singleton,

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moving in on a suspect property is a step into the unknown.

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You don't know how many people will be in the premises, you don't know if they are wanted for other offences

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and, if we get issues with antisocial behaviour where there is

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a volatile element to it, then we can call in for back up as well,

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so it works really well having an enforcement police team with us.

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Their first visit is to a known brothel in a residential house.

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Last week, Christine and the team visited and issued

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a warning to the occupants to stop their unlawful business activities.

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Hi, ladies, you look very nice, you had many men in here today?

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Today, she wants to search for any evidence to check

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whether the residents are not complying.

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-Do you live here all the time?

-Eh?

-Do you live here?

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Do you live here?

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Yeah, I live here.

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Is this your house? You don't have many belongings though, have you?

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-I've only lived here for four months.

-You've lived here for four months?

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Christine knows the signs of a working brothel all too well.

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I'll show you what makes it a brothel.

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When you know it is not being used for somebody to purely live in,

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is the fact that there is no bedding on the bed, if you look

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at the bed, the bed has no bedding on it, it just has like a sheet.

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How many people just have that?

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This room only me and my husband.

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Yeah, you and your husband. Brilliant.

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The working girls also know the drill,

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they've been told to say they have husbands and it's a family home.

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Where is he working?

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-This country, not working.

-Not working.

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You can't run this sort of business in a property.

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-No business. This is family house.

-Yes.

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But Christine and the team aren't fooled.

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We've come in today to issue a notice against the use

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of the property as a brothel, obviously now the landlord

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will know what is going on and hopefully the landlord will

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suggest they either stop what they are doing or they move out.

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That's obviously our best option.

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Our best option is that they do move on.

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We will be back next week to see you again.

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You coming next week?

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-Yes, every week we will be here.

-No problem.

-Yep, that's great.

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While they didn't catch them doing business today,

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Newham Council will make a further inspection.

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If the landlord doesn't comply, he will be taken to court.

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Using planning laws to shut down immoral businesses also

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throws up other activities operating on the margins.

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This property is designated in public records as a warehouse

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but it is apparently being used for something else.

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The team knows that the ground floor has been used as a brothel

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in the past but there are no signs of activity here today.

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KNOCKING

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Christine issues a stop notice, which tells the owners

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and occupiers they have to stop the unlawful use of the premises.

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Basically, even though the downstairs was a brothel,

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both properties shouldn't be here either because this should be

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a warehouse, so what they have done is converted what was a warehouse

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into flats. So, as we are here, we might as well have a look round.

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This place should be a warehouse.

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Can we have a look in?

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This officer is from Newham Council.

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I am from Newham Council.

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-She has a right of entry.

-Yeah.

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It becomes evident when they get upstairs that the

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premises are being used for rough accommodation.

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But if you are working then why are you living in such horror?

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I am still looking for accommodation, you know?

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And who lives in here?

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So this is your bed here?

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-You sleep on this?

-Yes.

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And all these belongings belong to you as well?

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Yes, some papers, yeah.

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Do you work for the man in the shop?

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No, no, I wanted to find a place and I didn't find so...

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So he offered you a desk to sleep on?

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No, I am an asylum applicant.

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The police will want to speak to you on this one.

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There are no signs of a brothel here,

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but it looks like someone is making a few bob putting up asylum seekers.

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From having a look, there are three rooms which have all been vaguely

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changed into habitable bedrooms,

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if you can call that...that in there a bed, and then down here we have

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got a very basic kitchen, microwave, some sort of hob.

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Basic bathroom, it's all a bit grubby and not very nicely kept.

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This is what Newham is trying to get rid of, is all this disgusting

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sort of accidental housing which this is, isn't it?

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Just somebody trying to make some money out of some people that

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you've seen that are a bit vulnerable.

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We will be back next week to see you again, I think.

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It's very typical of the addresses we go to,

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the standards are very poor

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but they often accept it because they don't feel they can change it

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because they're not here legally and can't raise their heads above the parapet.

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Unfortunately, we do find a lot of properties like this

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do result in an arrest for immigration.

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About 300 in the last year.

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The man will be handed over to the immigration authorities

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and the landlord of the property will be informed that a stop notice

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has been issued.

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Later, Newham's antisocial enforcement team catch one unlucky

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punter in a very embarrassing situation.

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Can I ask you a stupid question, what were you doing here?

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Sorry, I was just...

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-Just what?

-Sorry about that.

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Many towns in the UK are home to places of further education

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which means a swell in youthful population

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at certain times of the year.

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And where you get lots of young people,

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you are also going to get lots of partying.

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But sometimes those high spirits can get out of hand.

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And there are some young people who aren't just burning the candle

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at both ends, but indulging in truly antisocial behaviour.

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Exeter is one of the UK's quality red brick university towns.

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People love living here.

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This place is absolutely gorgeous.

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It's a nice area, it's quiet, there's parking.

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It's pleasant.

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And, with over 19,000 students, the city can be a lively place.

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They seem to have parties every other night

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and they go on for quite a long time.

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While plenty of hard work goes on here,

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there are sometimes tensions between the residents.

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There is a definite separation between the locals and the students.

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The other day a man came out of his house yelling,

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"You're all evil scum, you're all students."

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You do come here to get a degree but you have got to enjoy yourself

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while you are here.

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The last two years I have done some stuff that I am not proud of and,

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if I told my mum, she would definitely not be proud of me.

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And not everyone is enjoying the student lifestyle.

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When I've got to get up at six o'clock every weekday

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and they're playing music until 3am, on a week day, it's quite annoying.

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For local residents John and Sherree,

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their quiet street can often feel like it's overrun with youngsters.

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And they seem to be surrounded on all sides.

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Private, student, student, I think that is private.

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But a lot of this up and through here is students.

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That's private, that's private, that's students,

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that's students.

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STUDENTS SHOUT

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-Wonderful.

-That's without drink.

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Did you hear that, "How many beers have you had?"

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So, we are surrounded.

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These people are our future lawyers, doctors, police officers.

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People that are supposed to hold respect.

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John suffers from debilitating back problems and is in constant pain.

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And living under stressful conditions day and night

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can only make it worse.

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How do we get in?

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This poor car has had so much done to it.

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It's been peed on,

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it's been puked on, it's had a motorbike pushed onto it,

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it's had eggs, but I think they bounced off it and hit the car.

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It had a traffic cone on it. A wing mirror smashed off it.

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You've got noise, you've got rubbish, you've got beer cans.

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We have come out in the mornings sometimes

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and there has been a row of beer cans on the wall.

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We have an alley going up the side of the property.

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We get them running down through there drunk. Banging on the wall,

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trying to get the dogs to bark.

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Or having sex just on the corner there or peeing in the corner

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because they can't be assed to go back indoors

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and use the toilet properly.

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We have done nothing to warrant any of this.

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Fed up with night-time antics,

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John and Sherree decided to start gathering evidence.

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So, they set up their own hi tech surveillance system.

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We have one camera that is just up here, this one here

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points at the footpath and we have a small camera just inside there.

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We also have a camera up there and that points down,

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it covers the left side of the parking bay.

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Their Big Brother network is monitored with care.

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-All right?

-All right? All right.

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They're always ready to scrutinise the streets 24/7

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and capture whatever young partygoers are getting up to.

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-That's it, you have got the back of the car and the bikes.

-Right.

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You coming down? See you in a mo, bye.

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Camera one points up the road, camera two points down the road,

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camera three does the garden which covers the bikes

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and camera four covers the back garden down to the alley.

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And the things they see in their control room often beggar belief.

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A taxi has pulled up just down the road from where we live,

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to drop off some young ladies that live up the road.

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There she is pulling up her

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skirt and pulling down her knickers, her friend here will be getting

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out her phone in a minute, taking photos of it, but the taxi is still

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there and she pulls up her skirt and goes for a pee on the car and

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then when she's finished she walks up the path.

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Up she comes and gives us the finger, there we go.

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They're inebriated, I don't think they even know what they're doing.

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I think it's just a case of we've annoyed them

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because we want to live by a standard that they don't want to live by.

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It's not just weekends that we have the parties going on.

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It's every day of the week.

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It seems that these youngsters are trying their hardest to be creative,

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coming up with ever more extreme behaviour to upset the neighbours.

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-This one here...

-Oh, that's the poopy one.

-..that's the pooper.

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There's a group of people coming down the road, it's raining as well.

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I kept watching out the window thinking

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they're going to go in a minute.

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And one of the lads goes up the driveway across the road

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and I'm thinking he's going to go for a pee, but he doesn't,

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he turns around and drops his trousers and, yeah,

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and he's like holding his hand out to his mate to give him some tissue.

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And he goes up there and I'm like...

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I can't believe you are doing that, it's somebody's garden.

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And that's not the only revolting behaviour

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involving bodily functions.

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This is when John got up in the morning to take our son to work and

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he noticed stuff all down the side, vomit all down the side of the car.

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That was the night when they were having a party.

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I went down to ask them to turn it down and take it in.

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That was about 11 o'clock.

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Because they was keeping us all awake

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and our son had to get up for work in the morning, so he went in.

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It's amazing the quantity of vomit in that bin, actually.

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To get it all up the side of the car

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and he's so drunk he can't even walk straight.

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You notice he doesn't spray anyone else's car.

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So, it is a personal thing.

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It was payback for me asking them to turn it down and take it in.

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Here, darling.

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Over a long period of time, it's like everything, it grinds you down.

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There's been times I've come downstairs in tears.

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John and Sherree contacted the university and sent them

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their video evidence.

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Mr Hatch supplied us with some CCTV footage and also informed us

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that some students who'd engaged in a particular kind of behaviour

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had made their way into a neighbouring property.

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The cameras turn around and say this happening.

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Right, we're not lying, it's happening.

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After a police investigation, it was concluded that not all

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the incidents could be proven against students,

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and that local youths could also be responsible for some of them.

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However, the university took action against some students

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for throwing vomit and mooning.

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We made contact with those students to put the accusations to them,

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and they admitted to them

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and we took action from there in partnership with local police.

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I'm quite happy that when they get caught they get fined

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and they get academic probation,

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because it means they are paying for it one way or another.

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For John and Sherree, it's the result they wanted.

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And they discovered that their cameras also have a hidden benefit.

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Since we moved in with the dogs and the cameras,

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the amount of burglaries in people's back gardens have dropped.

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We've been told about that.

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The police knock on our door if there is ever an incident near here

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because they know we've got cameras.

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It is said the UK is the most camera-d up place on the planet,

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but if CCTV means that noisy youngsters

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are forced to respect those around them, that can only be a good thing.

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Later, North Lanarkshire's noise prevention team

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get tough at four in the morning.

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You realise it's 4 o'clock in the morning? People are sleeping.

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We asked you not to do this,

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you didn't listen, it's in the hands of the police now.

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I've been out on a street patrol of my own to find out what bothers

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you about Britain today.

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Simon, what do you witness that you would class as antisocial?

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These young'uns, more than anything, the teenagers.

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There are playgrounds around here,

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but they are of an age where they don't need playgrounds.

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But they still go in there drinking and whatever else.

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And then you say something when you have got your kids on board

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and they just turn around and give you a load of abuse.

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And you witnessed this?

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Not so much up the High Street, I think,

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because of the cameras, but they go to where the cameras aren't.

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How does that make you feel when you're with your children?

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I am assuming they are quite young.

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Two-year-old. My boy and his little mate want to walk over to them

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because that is where the playground is, but then you see them smoking

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and you don't want them breathing that in

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and the mess they make afterwards with the litter and that,

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then you are thinking, well, is there broken beer bottles, is there drugs or whatever?

0:19:550:19:59

You don't know what the kids are going to come up to you and say,

0:19:590:20:02

"Here, Dad, look what I just found."

0:20:020:20:04

It just makes you stay away really, it's a lot easier

0:20:040:20:06

to go somewhere else or get on a bus and go to another town.

0:20:060:20:11

You are making it sound like you have never seen an adult

0:20:110:20:14

behaving badly in public?

0:20:140:20:15

You get the odd drunkards, quite a few to be honest with you,

0:20:150:20:18

I nickname them river rats, they only come out in the night time

0:20:180:20:20

create a load of havoc and then are gone by the morning.

0:20:200:20:23

But the mess that they leave behind.

0:20:230:20:24

The urine and the smell of it down alleys and park areas

0:20:240:20:27

where children are going to be playing the next day.

0:20:270:20:30

I want to hear about the antisocial changes you might witness.

0:20:300:20:33

Oh, you're nodding, you have something to say here, haven't you?

0:20:330:20:37

I just think where we used to walk along and people would say hello

0:20:370:20:40

and people would be calling out

0:20:400:20:41

-to each other, there is no community any more.

-No atmosphere.

0:20:410:20:44

There is no atmosphere any more. There is just no social connection.

0:20:440:20:49

Tell me about the things which you find might upset you or

0:20:490:20:54

disgust you that people are doing.

0:20:540:20:56

The worst one for me is smoking and spitting in public.

0:20:560:20:59

They spit and then they throw their rubbish down in public.

0:20:590:21:02

Do you know the worst thing for me?

0:21:020:21:04

They have a cigarette and straight to the floor.

0:21:040:21:06

It makes me feel quite sick to the stomach.

0:21:060:21:09

Do either of you feel intimidated walking down the street?

0:21:090:21:13

Yes, as I am walking along here today,

0:21:130:21:16

I am like this with my handbag.

0:21:160:21:17

Right, have either of you actually ever crossed a road or changed

0:21:170:21:20

your route as a result of feeling uncomfortable in a certain area?

0:21:200:21:24

I have, I often do.

0:21:240:21:26

If my sister wasn't with me or my niece wasn't with me

0:21:260:21:29

I wouldn't walk through this market.

0:21:290:21:30

When thieves steal from our historical monuments,

0:21:330:21:36

the damage caused goes much, much deeper than what they've just taken.

0:21:360:21:40

You see, the mindless actions of these people is actually

0:21:400:21:43

ruining everyone's entitlement to a piece of our history.

0:21:430:21:47

And I am not just talking about our past,

0:21:470:21:49

I am also talking about the present and our future.

0:21:490:21:51

The South Downs, in Sussex, is a national park,

0:22:010:22:05

an area of outstanding beauty, stretching for more than 70 miles.

0:22:050:22:11

Dating back to the 1820s, the historic Jill windmill

0:22:110:22:14

is at the heart of it all, nestled above the village of Clayton.

0:22:140:22:19

It's a popular tourist destination, supported by a group

0:22:190:22:22

of enthusiasts, whose efforts keep the mill in working condition.

0:22:220:22:27

I'm part of the maintenance team and we try to spend every

0:22:280:22:31

Saturday up here throughout the year carrying out milling and maintenance.

0:22:310:22:35

When the weather is permitting, we have the sweeps turning and milling,

0:22:350:22:38

when the weather is not so good, we have to work inside.

0:22:380:22:41

The windmill for me is a way of life,

0:22:410:22:45

it's become a way of life, it's a passion,

0:22:450:22:47

and just looking up at the hill, it's an enchanting place to be.

0:22:470:22:51

But when Simon came up to the mill one weekend in February,

0:22:560:22:59

he quickly realised something was very wrong.

0:22:590:23:02

Five millstones, spares should the present millstones break

0:23:050:23:09

and part of the mill's attraction,

0:23:090:23:11

had mysteriously disappeared from the garden area.

0:23:110:23:14

Millstones are used to grind corn and without them,

0:23:160:23:19

mills can't operate.

0:23:190:23:22

We thought we were seeing things,

0:23:220:23:23

who would take two and a half tonnes of stone from a windmill?

0:23:230:23:26

Simon immediately called the police

0:23:260:23:28

and Community Special Officer Jade Harrison, who deals with local

0:23:280:23:32

issues of antisocial behaviour, began making enquiries.

0:23:320:23:35

PCSOs, myself included, got tasked to do house to house

0:23:370:23:42

in the local area.

0:23:420:23:44

It was a small, tight-knit community and the hope was that

0:23:440:23:47

such an unusual incident might have attracted someone's attention.

0:23:470:23:52

When we do house to house, we visit all the houses that are local,

0:23:520:23:54

and in this case some of the farms as well as there is quite

0:23:540:23:57

a lot of farmland around there,

0:23:570:23:59

speak to the owners, see if they have seen or heard anything.

0:23:590:24:02

They might have seen a vehicle, people acting suspiciously

0:24:020:24:04

and could call it in.

0:24:040:24:06

In this case, no-one saw anything.

0:24:060:24:08

Although nobody has come forward with information,

0:24:090:24:12

Simon believes the crime would have taken a great deal of planning.

0:24:120:24:16

They probably realised they couldn't get their large vehicle onto our site

0:24:160:24:19

so the guys would have carried the stones as far as they could

0:24:190:24:21

to the edge of the site, made a hole in the fence and rolled the stones

0:24:210:24:24

though the fence straight onto their lorry.

0:24:240:24:27

We believe it must have been at least five people to carry

0:24:270:24:30

each of the millstones because they're half a tonne to a tonne each.

0:24:300:24:33

As to timings, we think it might have been during the day because at

0:24:330:24:37

night-time it is quite difficult to get in and dangerous because

0:24:370:24:40

they are heavy objects, moving them in the dark, but other than that,

0:24:400:24:43

that's all we have got at the moment.

0:24:430:24:45

The police believe the thieves must have visited

0:24:570:25:00

the mill as tourists at some point.

0:25:000:25:03

Chances are they would have scoped it out beforehand,

0:25:030:25:05

so come as a visitor before because they wouldn't have known they

0:25:050:25:08

were here, so they've definitely been to the site several times.

0:25:080:25:11

Here is where we had three of the millstones,

0:25:110:25:14

two of the lighter ones were either side on the floor

0:25:140:25:16

and the dark grey one was vertical in the middle and, as you can see,

0:25:160:25:20

over there is where the fence was cut and they were transported

0:25:200:25:23

out into the back where there was a vehicle parked in the car park.

0:25:230:25:28

There was no evidence left here such as cigarette butts to show

0:25:280:25:30

that anyone had ever been here.

0:25:300:25:32

And then over here where the fifth and final one was stolen,

0:25:320:25:36

they had to physically remove this plate to take the millstone off and

0:25:360:25:39

they left the plate behind and again it is quite a distance to the hedge

0:25:390:25:42

so it would have taken quite a few people to

0:25:420:25:44

actually lift it and move it.

0:25:440:25:47

These stones are easily identifiable, so someone may yet spot them.

0:25:470:25:51

And Simon and Jade think they know why they were taken.

0:25:510:25:55

I'm quite sure they were not stolen for another windmill,

0:25:550:25:57

they were stolen to make some twee garden ornament in someone's garden.

0:25:570:26:00

It took time and effort to organise the men and the lorry and equipment.

0:26:000:26:04

If they hadn't got a buyer, they wouldn't have made the effort.

0:26:040:26:06

The millstones are invaluable really, they are unusual looking and

0:26:060:26:09

they make fantastic garden ornaments so they were probably stolen

0:26:090:26:13

to order and they are worth quite a bit of money, about £5,000, but as

0:26:130:26:18

I said, I don't think they would have been stolen for financial worth.

0:26:180:26:21

They must have had somebody out there who for some reason

0:26:210:26:24

decided that some traditional millstones would look

0:26:240:26:26

lovely in their back garden, not realising the great loss to us.

0:26:260:26:29

The theft has had a profound impact on fellow windmill enthusiast Janet.

0:26:340:26:39

Devastated, angry.

0:26:390:26:41

I'm hurt that all the work we've put in here that people think

0:26:410:26:45

they can just come up onto the site and take the stones away.

0:26:450:26:49

It's a loss of heritage.

0:26:510:26:53

Jill is a historic building just like Stonehenge

0:26:530:26:55

and every other important, historic building across the world, and

0:26:550:26:58

when people come up and desecrate a site, whether with a spray can

0:26:580:27:01

or by stealing something, we've lost part of our heritage, for ever.

0:27:010:27:05

As well as the anguish the loss has caused these windmill lovers,

0:27:050:27:09

they believe that the theft has greater consequences that will

0:27:090:27:12

reach far into the future.

0:27:120:27:14

To us they're priceless because they can't be replaced,

0:27:150:27:19

that's the important thing.

0:27:190:27:20

People don't make modern millstones now

0:27:200:27:22

and if our millstone was to break or fail, we'd need a replacement

0:27:220:27:25

and we haven't got that facility now,

0:27:250:27:27

so heaven knows what we'd do if one of our millstones ever breaks.

0:27:270:27:31

In 30 or 40 years down the line,

0:27:320:27:34

there's one less millstone for future millers,

0:27:340:27:37

for the next generation to enjoy.

0:27:370:27:39

And, if we all keep an eye out for those millstones, with any

0:27:390:27:42

luck they'll be spotted soon.

0:27:420:27:43

Antisocial behaviour is all about a lack of human decency

0:27:470:27:51

and disrespecting those people who live around you.

0:27:510:27:53

And if your way of life makes other people's a misery,

0:27:530:27:57

that's about as antisocial as it gets.

0:27:570:27:59

We're on the front line with the highly skilled

0:27:590:28:02

teams of council workers, police officers

0:28:020:28:04

and volunteers who are committed to keeping our streets safe and

0:28:040:28:08

clean and taking on our antisocial battles, on a daily basis, to make

0:28:080:28:13

sure that our lives are not blighted by other people's bad behaviour.

0:28:130:28:18

This is Street Patrol UK.

0:28:180:28:19

We live on a small island, which means, for most of us,

0:28:230:28:26

we live near door to other people.

0:28:260:28:29

But if you live next door to a noisy neighbour,

0:28:290:28:32

that could really mess up your life.

0:28:320:28:34

So, it's good to know that there are antisocial behaviour teams

0:28:340:28:37

who are working around the clock to give peace a chance.

0:28:370:28:41

Noise Action Week is a busy

0:28:430:28:45

time for North Lanarkshire's Antisocial Behaviour Response Team.

0:28:450:28:49

It's an opportunity to talk directly to residents about keeping down

0:28:510:28:54

the noise or about how to complain if it's not kept under control.

0:28:540:28:59

It's a real concern

0:29:000:29:01

for those whose lives are blighted by noisy neighbours.

0:29:010:29:05

We're from North Lanarkshire Council. I'm looking for...

0:29:050:29:09

Noise can be very bad, I had an occasion where the antisocial

0:29:090:29:13

task force were out, the noise was so loud that the

0:29:130:29:16

people concerned didn't hear the police at the door.

0:29:160:29:19

You can be demented with it, you can't sleep

0:29:190:29:22

if it's constant noise and then you're irritable the next day.

0:29:220:29:27

Puts you into depression, and it can be really bad.

0:29:270:29:30

Councils across the UK

0:29:310:29:33

handled around 190,000 noise complaints last year,

0:29:330:29:37

it's a big problem.

0:29:370:29:39

It's North Lanarkshire Council, can you let us in, please?

0:29:390:29:42

Response officers Lesley Morrison

0:29:420:29:44

and Gerry McCann from the council antisocial behaviour team

0:29:440:29:48

are out in North Lanarkshire tackling noise complaints every day.

0:29:480:29:52

They're both dedicated to the job of keeping the noise down.

0:29:560:30:00

Sorry to bother you, is your mum or dad there?

0:30:000:30:03

We're from North Lanarkshire Council.

0:30:030:30:05

Lesley and Gerry have worked together for around five years,

0:30:070:30:10

supporting each other through the ups and downs of the job.

0:30:100:30:14

I like my job and enjoy it because I don't know what each day entails

0:30:140:30:18

and you don't know... Every scenario you go into you,

0:30:180:30:21

whether it be a complainer or an offender,

0:30:210:30:23

you don't know what kind of reaction you are going to get.

0:30:230:30:26

We are used to dealing with situations like that,

0:30:260:30:28

they get quite hostile.

0:30:280:30:30

We rely on our communication skills to calm the situation down.

0:30:300:30:35

They always need to tread carefully when dealing with allegations.

0:30:360:30:40

KNOCKING

0:30:400:30:41

It's Gerry McCann from the council.

0:30:450:30:48

We are not taking any formal action against you,

0:30:480:30:50

you are not getting a warning or anything like that but we are coming

0:30:500:30:54

up here and there's been allegations made and you need to be careful.

0:30:540:30:59

He did listen,

0:31:010:31:02

although to be fair,

0:31:020:31:03

he did deny completely the allegations against him.

0:31:030:31:06

There's not much more we can do right now,

0:31:060:31:08

in order to do any more we need evidence.

0:31:080:31:11

We can also use other neighbours as witnesses,

0:31:110:31:13

but they don't want to get involved which you can understand,

0:31:130:31:17

but that does give us big issues, it's a challenge.

0:31:170:31:22

Lesley and Gerry often need to visit more than once. They're off to see

0:31:260:31:30

a couple who are facing a final warning after repeated complaints.

0:31:300:31:35

It's really quite important. We've had a lot of complaints in about the property again.

0:31:350:31:39

-Remember we were here before?

-Complaints?

0:31:390:31:41

Uh-huh. I need to come in and speak to you.

0:31:410:31:45

Please listen, right.

0:31:450:31:47

The complaints have come in about you partying next door,

0:31:470:31:50

12a and 12b party, right?

0:31:500:31:53

And this is complaints coming in and why I have come to see you today.

0:31:530:31:56

Saying you were outside partying in the garden,

0:31:560:31:58

saying it is causing disruption and it's not just one complaint,

0:31:580:32:01

if it was one complaint, I wouldn't be out seeing you just now

0:32:010:32:04

but there's quite a few complaints in.

0:32:040:32:07

It is not us, I swear that it is not us.

0:32:070:32:10

What you are forgetting about as well is that

0:32:100:32:13

you are on your final warning right now.

0:32:130:32:16

What you need to do is take it on board and if you've not been

0:32:160:32:20

doing any of these things you've got nothing to worry about.

0:32:200:32:23

As day turns into night,

0:32:260:32:27

they hand over to the late team, Louis Kohn

0:32:270:32:30

and John Irving - and night-time is when the noise really starts.

0:32:300:32:35

We were called to a noisy party, however when we approached,

0:32:360:32:40

we were seen by someone on a balcony so we suspect

0:32:400:32:43

they passed the information on to the people at the party that there

0:32:430:32:46

was council people outside and that was enough for the music to stop.

0:32:460:32:51

So, we're just going to hang around a little bit longer

0:32:510:32:53

and just see what happens.

0:32:530:32:56

Just as they predicted, the noise starts up again.

0:32:560:32:59

So, Luis and John go back in, this time with police back up.

0:32:590:33:03

Hi there, it's Lanarkshire Council,

0:33:050:33:08

can we just have a wee word with you?

0:33:080:33:10

Basically, we have witnessed a party, OK?

0:33:110:33:14

We have had complaints about the noise levels, far too

0:33:140:33:16

excessive for this time of night, OK?

0:33:160:33:20

That is the advice we want to give you,

0:33:200:33:22

the party needs to stop because if we get further complaints

0:33:220:33:25

-you'll get served with a warning notice, OK?

-That's fine.

0:33:250:33:28

All right. It needs to end, OK?

0:33:280:33:31

We thought it was loud so we kept turning it down and back up again.

0:33:310:33:36

I didn't think it was that bad for the police to turn up.

0:33:360:33:40

Dealing with noisy people at night can be unpredictable.

0:33:400:33:45

You try and work out in your mind before you go what it might

0:33:450:33:48

be like you just... It's never the way you think it's going to be.

0:33:480:33:54

If it's not safe, we will just back off and, if need be, get the police.

0:33:540:33:59

KNOCKING

0:33:590:34:01

Good evening. My name is Louis

0:34:020:34:05

and I am from the antisocial team of North Lanarkshire Council

0:34:050:34:08

and I've got the police with me as well, OK, can we come in?

0:34:080:34:13

Right, we have had a complaint that the noise is too loud.

0:34:160:34:19

Too many people, music too loud, OK?

0:34:190:34:21

So I'm going to issue you with a warning.

0:34:210:34:24

It's just so that you keep it quiet, at least for the next six months.

0:34:240:34:27

So when you go out enjoy your night, and when you come back

0:34:270:34:30

-make sure it's quiet, OK?

-No problem.

0:34:300:34:33

It was a young boy and his friends, they were watching the football.

0:34:360:34:40

They were very reasonable young boys, so I think everything should be fine.

0:34:400:34:45

2.40am and residents have complained that a noisy party

0:34:450:34:49

is keeping them awake.

0:34:490:34:51

-Hello.

-Good morning, my name is Louis

0:34:530:34:55

and I am from the antisocial team of North Lanarkshire Council.

0:34:550:34:58

The occupant doesn't want to let them in.

0:34:580:35:00

It's in your best interests to let us in. We've heard the disturbance.

0:35:000:35:03

People are sleeping. Guitar playing, singing, music. It's too loud.

0:35:030:35:07

Once inside, Louis gives a clear warning that they need to

0:35:070:35:10

stop making noise and suggests it's time to break up the party.

0:35:100:35:15

I am issuing you a warning, if there are no more incidents,

0:35:150:35:19

after six months, it just goes away, there is nothing criminal.

0:35:190:35:23

It is because of the time of the morning,

0:35:230:35:26

you are going to have to ask your friends to go.

0:35:260:35:29

Thank you, all the best. Cheers, all the best, my man.

0:35:290:35:32

But things don't stay peaceful for very long.

0:35:340:35:37

4am and they're called back to the same house.

0:35:380:35:41

We went back to the office, as soon as we got back, we received a call

0:35:430:35:47

that apparently everyone that left the house just went back in,

0:35:470:35:50

I don't know if they took a walk around the block or whatever.

0:35:500:35:54

Apparently all of them are back in.

0:35:540:35:55

What I did this time, I just phoned the police

0:35:550:35:57

and if they are all back in and the complainer says the noise

0:35:570:36:01

is worse than before,

0:36:010:36:02

then this time the police have the power to confiscate any equipment.

0:36:020:36:07

Why did everyone come back and make noise again?

0:36:110:36:14

Instead of dying down, the party seems to have got worse.

0:36:140:36:18

Sitting playing guitar again.

0:36:180:36:20

There's actually more people than there was before.

0:36:200:36:22

You realise it is four o'clock in the morning?

0:36:220:36:24

People are sleeping.

0:36:240:36:26

What is going to happen is the housing office will be in

0:36:260:36:28

contact with you, they are going to get you in for an ASBO interview

0:36:280:36:31

because that's a final warning.

0:36:310:36:33

We asked you not to do this.

0:36:330:36:35

So what I did this time, I actually issued him with a fixed

0:36:390:36:42

penalty for £40 and they also confiscated the guitar.

0:36:420:36:46

With the resident given a fine and the guitar taken away,

0:36:460:36:50

the party is well and truly over.

0:36:500:36:52

The neighbours can hopefully get some sleep at last.

0:36:520:36:56

25 past 4 in the morning, could get one or two more calls,

0:36:560:36:59

because sometimes we do.

0:36:590:37:01

People live different lives and sometimes they, you know,

0:37:010:37:04

they turn night into day, so we'll just wait and see what happens.

0:37:040:37:06

I've been out on a street patrol of my own to find out what bothers

0:37:100:37:13

you about Britain today.

0:37:130:37:16

What's your name, my lovely?

0:37:160:37:17

-Heather.

-Hello, Heather.

-Hello.

0:37:170:37:19

Tell me, what have you seen out

0:37:190:37:20

and about on the streets which you think is antisocial?

0:37:200:37:24

Spitting, I don't like spitting.

0:37:240:37:26

Oh, nobody likes spitting. What else?

0:37:260:37:29

-Drinking outside.

-OK. That annoys you?

-Yes.

-Why?

0:37:290:37:33

Because I think they are going to fall into the children or something.

0:37:330:37:36

Have you ever gone up to somebody

0:37:360:37:38

and told them off for something they're doing?

0:37:380:37:40

-I told someone off down the prom last week.

-For doing what?

0:37:400:37:43

For swaying all over the place.

0:37:430:37:44

-Why were they swaying?

-They were drunk.

0:37:440:37:48

There is always a chance they might have been ill.

0:37:480:37:50

They wasn't because they had a beer can.

0:37:500:37:51

Fair enough, you've got me on that one.

0:37:510:37:53

-Lindsay, this is your shop, isn't it?

-It is indeed. I've been here since December.

0:37:530:37:58

-And how have you found it working here?

-We get the odd theft happen,

0:37:580:38:01

we get the odd person steal something and run away,

0:38:010:38:04

but other than that it is not too bad in this part of town.

0:38:040:38:06

What else have you witnessed outside here?

0:38:060:38:08

There's been quite a few fights,

0:38:080:38:10

you get a lot of men brawling out on the street.

0:38:100:38:12

We have had the odd bit of that since we have been here.

0:38:120:38:14

What about anything that disgusts you?

0:38:140:38:16

Just people's complete lack of respect

0:38:160:38:19

and disregard for other people's property.

0:38:190:38:21

-Do you have children?

-I do, I have two children.

0:38:210:38:23

-What sort of age?

-The oldest is ten and the youngest is six.

0:38:230:38:27

Do you ever feel worried when you are out in public...

0:38:270:38:30

You are nodding already and I haven't finished. Tell me when.

0:38:300:38:32

Yes, just use of swearing in front of children.

0:38:320:38:35

It is not appropriate, there is a time and place

0:38:350:38:37

if you want to use that sort of language.

0:38:370:38:39

People have no regard for children,

0:38:390:38:41

no regard for passers-by, they just generally swear whenever

0:38:410:38:45

they like and, if you were to say anything, you are more than

0:38:450:38:48

likely to get a mouthful of abuse rather than an apology.

0:38:480:38:51

-Nice to meet you, Susanna.

-You too.

0:38:510:38:53

Let me ask you what you see or witness in the street,

0:38:530:38:58

at home, anywhere, that you find offensive, antisocial behaviour.

0:38:580:39:03

People spitting and leaving rubbish out on the streets.

0:39:030:39:07

-Spitting is number one, you know, everyone says that.

-Yeah.

0:39:070:39:10

-And rubbish is probably number two.

-And rubbish just left everywhere.

0:39:100:39:14

-What else?

-People who are drunk, quite often you see them rowdy

0:39:140:39:18

on the streets and bumping into things, breaking things and stuff.

0:39:180:39:23

Earlier, we met with Christine Lyons,

0:39:270:39:29

Lead Planning Enforcement Manager for Newham Council.

0:39:290:39:32

She's on the trail of some antisocial

0:39:320:39:35

and quite seedy activities.

0:39:350:39:36

She's trying to stop brothels being run out of residential properties.

0:39:390:39:43

Tonight, they stumble in on what looks like some prospective

0:39:460:39:49

punters waiting, as well as the girls.

0:39:490:39:53

Do you live here? Do you live here?

0:39:530:39:56

Do you live here as well?

0:39:560:39:59

Is it your turn next?

0:39:590:40:01

-Do you live here?

-No speak English.

0:40:010:40:03

Upstairs, Christine almost catches out a couple.

0:40:070:40:10

Can I just ask you a stupid question, what are you doing here?

0:40:120:40:16

I am sorry. I'm just...

0:40:160:40:17

-Just what?

-Sorry about that.

0:40:190:40:21

How did you hear about the venue?

0:40:210:40:23

-Somebody gave me a card.

-A card.

-Yeah.

0:40:230:40:27

What, did you phone ahead?

0:40:270:40:29

-Yeah.

-In the car?

0:40:290:40:30

Do you have any ID on you?

0:40:330:40:35

Yeah, sorry about this.

0:40:350:40:40

Come downstairs.

0:40:400:40:42

So, let's have a look at this property.

0:40:420:40:46

We've just come in on the ground floor and we were met by a room

0:40:460:40:50

with three gentlemen in it and then you go into a room that would

0:40:500:40:54

have been dining room/front room and there were three young girls

0:40:540:40:58

in there, we come upstairs and we found a gentleman and a lady.

0:40:580:41:05

Are you married?

0:41:050:41:06

Obviously for him it's a bit embarrassing,

0:41:090:41:11

we have caught him in the act but nothing will happen to him,

0:41:110:41:17

he'll get an antisocial behaviour notice from the gentlemen downstairs,

0:41:170:41:21

from the law enforcement team.

0:41:210:41:22

The young girl, who is a very young girl, will get a pack from the

0:41:220:41:29

law enforcement guys to hopefully take them away from this but as

0:41:290:41:33

you saw, all the girls downstairs, they are not very old, and have

0:41:330:41:37

very low English as well, you wonder how long they have been in this

0:41:370:41:40

country and you wonder if this is what they have been brought here to do.

0:41:400:41:44

I think we have a lot of questions to ask ourselves about this property.

0:41:440:41:48

Outside the fact that it is being used unlawfully as a brothel.

0:41:480:41:52

And downstairs, there's more evidence this is no family house.

0:41:520:41:56

This is obviously the cards that they hand out,

0:41:560:41:58

the gentleman obviously got hold of one of these cards.

0:41:580:42:00

Obviously this is all the other bits and pieces we tend to find.

0:42:020:42:07

The police need to check the ages

0:42:070:42:09

and ID of all the girls before they go.

0:42:090:42:12

Obviously that shows you what we're trying to get

0:42:130:42:15

rid of in our borough and again this is a normal,

0:42:150:42:19

residential street, lovely houses either side.

0:42:190:42:21

I mean, look at that. That's a lovely family home, isn't it?

0:42:210:42:24

Exactly the properties we've got a lack of and that we want to see

0:42:240:42:27

being brought back into being a lovely family home for the future.

0:42:270:42:32

With the raid confirming that this is a brothel, the council

0:42:320:42:36

will be one step closer to turning this house back into a home.

0:42:360:42:40

The girls all get antisocial behaviour notices and are offered

0:42:410:42:45

help to get them out of prostitution and hopefully into a better life.

0:42:450:42:51

If you want to engage in these activities in a completely

0:42:510:42:55

irregular place like this then you take a chance of being caught.

0:42:550:42:59

And the embarrassed punter is also served with a notice.

0:42:590:43:04

Newham is making it clear - no brothels here.

0:43:040:43:09

Well, that's your lot for today. Thanks for watching.

0:43:130:43:15

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