Browse content similar to With or Without You. Check below for episodes and series from the same categories and more!
Line | From | To | |
---|---|---|---|
'I'm Terry Walker, and this is my scrapyard.' | 0:00:02 | 0:00:04 | |
All right, our Dean? | 0:00:04 | 0:00:05 | |
-You all right? -All right, boss. | 0:00:05 | 0:00:07 | |
'I buy cars. I strip 'em, squash 'em, and flog the lot.' | 0:00:07 | 0:00:12 | |
-It's coming together nicely. -I've never seen a place like this. | 0:00:12 | 0:00:15 | |
-Don't strain yourselves, will you? -We won't. | 0:00:17 | 0:00:20 | |
'It's the love of my life... | 0:00:20 | 0:00:22 | |
-'..other than our Lyndsay, the wife.' -Who's paying this? | 0:00:23 | 0:00:27 | |
-Is it more than a grand? -Yeah. | 0:00:27 | 0:00:28 | |
-You're paying it. -No, I'm not. You're paying it. -Woah! | 0:00:28 | 0:00:31 | |
Nobody can do the deal like Terry, nobody. He is a one-off. | 0:00:31 | 0:00:34 | |
'One day, we plan to hand this all over to our kids.' | 0:00:34 | 0:00:37 | |
I am here solely for my family. | 0:00:37 | 0:00:39 | |
He loves this job. | 0:00:39 | 0:00:41 | |
You won't find them in the corner shop! | 0:00:41 | 0:00:43 | |
'But first we've got to get it running right.' | 0:00:43 | 0:00:45 | |
Stop messing about! It's exactly how it shouldn't be. | 0:00:45 | 0:00:48 | |
'That's the hard bit.' | 0:00:48 | 0:00:50 | |
I want the yard to be run properly. | 0:00:50 | 0:00:53 | |
Oi! Frank! It's not even safe to work. | 0:00:53 | 0:00:54 | |
He's under the bonnet of this car for nothing. | 0:00:54 | 0:00:57 | |
Can you get a high-vis vest on? You? That's not high-vis. | 0:00:57 | 0:01:01 | |
Worst-case scenario, they'll close us down. | 0:01:01 | 0:01:03 | |
INDISTINCT | 0:01:03 | 0:01:06 | |
SHE LAUGHS | 0:01:06 | 0:01:08 | |
INDISTINCT | 0:01:08 | 0:01:10 | |
'In the middle of all this chaos...' | 0:01:10 | 0:01:12 | |
'..we've got to somehow try and earn a few quid as well.' | 0:01:14 | 0:01:17 | |
I'm stuck! | 0:01:17 | 0:01:18 | |
'But if we stick together, | 0:01:18 | 0:01:20 | |
'do the job right...' | 0:01:20 | 0:01:21 | |
METAL CRASHES | 0:01:22 | 0:01:24 | |
'..and keep the cars rolling in, | 0:01:24 | 0:01:26 | |
'we'll be one big happy family.' | 0:01:26 | 0:01:29 | |
OPERA MUSIC PLAYS | 0:01:29 | 0:01:31 | |
Right. Come on. Out of the road. | 0:01:38 | 0:01:41 | |
After months of rows at the yard and rows at home, | 0:01:41 | 0:01:44 | |
something seems to have gone wrong with Terry. | 0:01:44 | 0:01:47 | |
Phew! | 0:01:49 | 0:01:50 | |
So now what can we get rid of? | 0:01:50 | 0:01:52 | |
He's refused to go into the yard for a whole week. | 0:01:52 | 0:01:54 | |
Instead, in the middle of winter, he's spring cleaning. | 0:01:54 | 0:01:58 | |
It's too much sometimes. Sometimes you've just got to take a break, | 0:02:00 | 0:02:04 | |
take a bit of time out. | 0:02:04 | 0:02:06 | |
I'm in a love-hate relationship with my business. | 0:02:08 | 0:02:11 | |
They're doing half the job, they're just not doing it right | 0:02:11 | 0:02:14 | |
they're not doing it how I want it to, and it's upsetting me. | 0:02:14 | 0:02:17 | |
It's bothering me. I'm bringing it home, Lyndsay's worried about me, | 0:02:17 | 0:02:20 | |
cos I'm just like... | 0:02:20 | 0:02:21 | |
When I walk into that yard I become the Hulk. | 0:02:21 | 0:02:23 | |
He's built it up to where it is now | 0:02:29 | 0:02:31 | |
and he's put that many hours in, he's literally burnt himself out. | 0:02:31 | 0:02:35 | |
But it's not like him. He's a bit emotional and... | 0:02:36 | 0:02:39 | |
He's getting worked up, isn't he? | 0:02:39 | 0:02:41 | |
What he needs to learn is new techniques rather than rarara... | 0:02:41 | 0:02:45 | |
He's ranting and raving all the time. | 0:02:45 | 0:02:48 | |
I think it's doing him quite good being at home, taking a seat back. | 0:02:48 | 0:02:52 | |
I think myself he's hiding, doesn't really want to clean | 0:02:52 | 0:02:55 | |
the cupboards, he's hiding from the stress. | 0:02:55 | 0:02:59 | |
This is another cupboard that needs cleaning out now. | 0:02:59 | 0:03:02 | |
# Smile though your arse is itching... # | 0:03:02 | 0:03:06 | |
OPERA MUSIC PLAYS | 0:03:06 | 0:03:09 | |
Mick to reception. | 0:03:15 | 0:03:16 | |
For months, Terry's been under pressure from the authorities | 0:03:16 | 0:03:19 | |
to bring his business's finance and safety up to the latest standards. | 0:03:19 | 0:03:23 | |
HE LAUGHS | 0:03:23 | 0:03:26 | |
The yard is still the biggest in the North West | 0:03:26 | 0:03:29 | |
but for a whole week now it's been running without the boss. | 0:03:29 | 0:03:33 | |
Terry seems to think that the place can't run without him, | 0:03:33 | 0:03:37 | |
but it runs all right. | 0:03:37 | 0:03:39 | |
800 quid. Yeah. | 0:03:39 | 0:03:41 | |
The takings are good. | 0:03:42 | 0:03:45 | |
Take the engine out then, then all the doors, the lot. | 0:03:46 | 0:03:50 | |
Terry not being here, | 0:03:50 | 0:03:52 | |
me ears have stopped ringing - not shouting at me as much. | 0:03:52 | 0:03:55 | |
Maybe not coming in, his blood pressure will go down | 0:03:55 | 0:03:57 | |
and when he does come in, he'll be chilled. | 0:03:57 | 0:04:00 | |
But the peace and quiet may not last much longer. | 0:04:02 | 0:04:06 | |
I'm not going in to work, I'm just going in simply to sign some papers, | 0:04:09 | 0:04:12 | |
and then I'll make my way back home again. | 0:04:12 | 0:04:14 | |
Every time I try and stay at home for any length of time, | 0:04:14 | 0:04:17 | |
I always get drawn back in. | 0:04:17 | 0:04:19 | |
Two sausage, two bacon. | 0:04:22 | 0:04:25 | |
You know that juicer I've got at home? | 0:04:25 | 0:04:27 | |
I've got a spare one, which I could bring in, and we could | 0:04:27 | 0:04:30 | |
do fruit juices, you know, | 0:04:30 | 0:04:33 | |
like down the lines of healthy eating. | 0:04:33 | 0:04:36 | |
-Do you know the price of fruit? -I know it's expensive, isn't it? | 0:04:36 | 0:04:39 | |
Would they even drink it? | 0:04:39 | 0:04:41 | |
I suppose I could get some and they could try it. | 0:04:41 | 0:04:44 | |
They are fussy, aren't they? | 0:04:44 | 0:04:47 | |
-Debs! -Terry! | 0:04:48 | 0:04:50 | |
-Hot chocolate, please. -No probs. | 0:04:50 | 0:04:53 | |
-All right, Chelle? -You all right? -No. | 0:04:54 | 0:04:57 | |
I'm not 100% and I don't feel like coming in this place. | 0:04:57 | 0:05:00 | |
Can't do it. I can't be happy and funny any more right now. | 0:05:00 | 0:05:04 | |
The authorities have said we need to do A, B, C | 0:05:04 | 0:05:07 | |
and these are not doing it. They're not complying to it. | 0:05:07 | 0:05:11 | |
I won't kick off unless there's something to kick off about. | 0:05:11 | 0:05:13 | |
You look at Lee, for instance, he's not got no high-vis on. | 0:05:13 | 0:05:17 | |
I'm the one who's moaning all the time. Lyndsay's saying, | 0:05:17 | 0:05:20 | |
"Look, you're changing like the Hulk." | 0:05:20 | 0:05:22 | |
Why don't Lyndsay go and tell them? | 0:05:22 | 0:05:24 | |
Meanwhile, on her way to the office, | 0:05:24 | 0:05:25 | |
Lyndsay's been thinking along those very same lines. | 0:05:25 | 0:05:29 | |
Worried about Terry's stress levels, | 0:05:30 | 0:05:32 | |
she's decided to find out for herself | 0:05:32 | 0:05:34 | |
what's really going on in the yard. | 0:05:34 | 0:05:36 | |
-All right, cock? -All right? | 0:05:37 | 0:05:40 | |
-Guess what I'm doing tomorrow. -What? Go on. | 0:05:42 | 0:05:45 | |
I'm swapping roles with your dad. | 0:05:45 | 0:05:47 | |
-Ha! -I'm doing the gate. | 0:05:47 | 0:05:49 | |
Have you got to go and check all the parts and things like that? | 0:05:49 | 0:05:53 | |
You really think I'll be checking parts? | 0:05:53 | 0:05:56 | |
If you're taking the full role of Terry... | 0:05:56 | 0:05:59 | |
I delegate. I don't do it myself. | 0:05:59 | 0:06:01 | |
I ask somebody else to go and do it. | 0:06:01 | 0:06:03 | |
-Right, have you seen who you've got to work with? -Nesbitts! | 0:06:03 | 0:06:07 | |
They're all a set of Nesbitts. | 0:06:07 | 0:06:09 | |
The thing is, we're trying to comply | 0:06:09 | 0:06:11 | |
with every single rule that they have given us | 0:06:11 | 0:06:13 | |
and Terry keeps finding them doing different things | 0:06:13 | 0:06:16 | |
and not doing as they're told. | 0:06:16 | 0:06:17 | |
This is the reason why I am going in the yard - | 0:06:17 | 0:06:20 | |
to have a look around and see what is going on. | 0:06:20 | 0:06:23 | |
I hope they behave. | 0:06:23 | 0:06:25 | |
I hope they don't. | 0:06:25 | 0:06:27 | |
Don't get me stressed! I'm looking forward to it. | 0:06:27 | 0:06:30 | |
Anyway, while I'm down there, your dad's up here. | 0:06:30 | 0:06:34 | |
Oh, nice one. | 0:06:34 | 0:06:36 | |
Be prepared that he might come home with a black eye or something. | 0:06:36 | 0:06:40 | |
Give him a dig in his eye. | 0:06:40 | 0:06:42 | |
Give him his money back. | 0:06:42 | 0:06:43 | |
If you do it once, they'll want it doing all the time. | 0:06:43 | 0:06:46 | |
Downstairs, there are signs that Lyndsay's intervention | 0:06:46 | 0:06:49 | |
can't come too soon. | 0:06:49 | 0:06:50 | |
Can't buy cars with fresh air. | 0:06:52 | 0:06:53 | |
They're moaning upstairs that there's no money. | 0:06:53 | 0:06:55 | |
Terry hasn't been able to resist coming out of the cafe | 0:06:55 | 0:06:58 | |
to have a word with sales manager Lee. | 0:06:58 | 0:07:00 | |
One of the car traders has bought a car off us, £500. | 0:07:02 | 0:07:05 | |
OK? | 0:07:05 | 0:07:06 | |
I've said to the trader, "Have you paid for the car?" He said, "No." | 0:07:06 | 0:07:10 | |
He's letting people buy cars and take 'em | 0:07:10 | 0:07:13 | |
without paying for them, when we need the money. | 0:07:13 | 0:07:16 | |
I know what I'm doing. I've... | 0:07:16 | 0:07:19 | |
No, you don't. | 0:07:19 | 0:07:20 | |
I'm doing it, don't worry. | 0:07:20 | 0:07:23 | |
When Terry comes in shouting, put them on. | 0:07:23 | 0:07:25 | |
"What are you saying? | 0:07:25 | 0:07:27 | |
"I can't hear you." | 0:07:27 | 0:07:29 | |
Terry's all stick and no carrot. That's the problem. | 0:07:29 | 0:07:32 | |
He's not bought the carrot. Just using stick. | 0:07:32 | 0:07:36 | |
It's making me feel like a failure because all of a sudden, | 0:07:36 | 0:07:40 | |
in this world, today, | 0:07:40 | 0:07:43 | |
we've been told that we have to implement new rules in. | 0:07:43 | 0:07:45 | |
But it isn't happening. For instance, old lady there, | 0:07:45 | 0:07:49 | |
if she slips on that floor and bangs her leg or anything | 0:07:49 | 0:07:52 | |
they're coming to me. | 0:07:52 | 0:07:53 | |
Like now that lorry's backing in, there's no light, | 0:07:53 | 0:07:57 | |
-there's nobody properly backing him. -I'll have a chat. | 0:07:57 | 0:08:01 | |
There's loads of things winding me up, that's the problem. | 0:08:01 | 0:08:04 | |
Terry's brief view of what's going on in the yard | 0:08:07 | 0:08:09 | |
has done nothing to lift the mood he's been struggling with for weeks. | 0:08:09 | 0:08:13 | |
OPERA MUSIC PLAYS | 0:08:13 | 0:08:16 | |
And Lyndsay's plan for tomorrow might not help much either. | 0:08:24 | 0:08:28 | |
I've had a word with the girls today. I'm going to... | 0:08:35 | 0:08:38 | |
You've had a word with the girls? | 0:08:38 | 0:08:40 | |
Yes. | 0:08:40 | 0:08:41 | |
The reason I'm going in the yard, it's to see... | 0:08:41 | 0:08:45 | |
To prove a point, to shoot me down, to prove me wrong. | 0:08:45 | 0:08:49 | |
Shut up! You're always on the defensive! | 0:08:49 | 0:08:51 | |
It's to see where they're going wrong, these lads, | 0:08:51 | 0:08:55 | |
and what they're doing | 0:08:55 | 0:08:56 | |
and why they're not wearing the stuff they should. | 0:08:56 | 0:08:59 | |
I want to go in with a different attitude to you. | 0:08:59 | 0:09:04 | |
I'm not going to bawl and shout about anything. | 0:09:04 | 0:09:06 | |
If I'm not happy, | 0:09:06 | 0:09:07 | |
I'll take them to one side and tell them I'm not happy. | 0:09:07 | 0:09:10 | |
Fine, fine. | 0:09:11 | 0:09:13 | |
It's just to show you that you don't have to be frothing at the mouth | 0:09:13 | 0:09:17 | |
and veins coming out your neck - it can be done a different way. | 0:09:17 | 0:09:22 | |
You're portraying me to be shouting and bawling all the time. | 0:09:22 | 0:09:25 | |
No, I'm not. | 0:09:25 | 0:09:28 | |
BOTH TALK AT ONCE | 0:09:28 | 0:09:30 | |
See what I mean? You're starting frothing! | 0:09:30 | 0:09:32 | |
I'm not portraying you as that at all, I'm on about in that situation. | 0:09:32 | 0:09:35 | |
You're not always like that. | 0:09:35 | 0:09:38 | |
Let's see if there's any of that situation tomorrow then | 0:09:38 | 0:09:41 | |
and see if you froth at the mouth. | 0:09:41 | 0:09:44 | |
Can't see me doing that, Terry. | 0:09:44 | 0:09:47 | |
-Something's just occurred to me. -What's that? | 0:09:47 | 0:09:49 | |
I'll stay in bed in the morning while you make me breakfast! | 0:09:49 | 0:09:53 | |
It's the morning of Lyndsay's takeover | 0:09:55 | 0:09:56 | |
and the weather has taken a dramatic turn. | 0:09:56 | 0:09:59 | |
I think she's going to struggle. I don't think she'll last a day. | 0:10:04 | 0:10:07 | |
I don't. | 0:10:07 | 0:10:08 | |
It's not a woman's job out there in the cold all day. | 0:10:08 | 0:10:11 | |
On an average day, the yard takes around three and a half grand, | 0:10:11 | 0:10:14 | |
but, today, expectations are low. | 0:10:14 | 0:10:18 | |
When Terry's in, the takings do go up cos he's got contacts. | 0:10:18 | 0:10:21 | |
Lyndsay's not got contacts. | 0:10:21 | 0:10:22 | |
Everyone make sure you've got your high-vises on. | 0:10:22 | 0:10:25 | |
Everyone's ready for the new boss | 0:10:25 | 0:10:27 | |
but, even though it's 9am, so far there's no sign of her. | 0:10:27 | 0:10:31 | |
I'm just making his breakfast. | 0:10:32 | 0:10:34 | |
Because we've swapped roles, it's my turn. | 0:10:34 | 0:10:38 | |
Lyndsay! | 0:10:40 | 0:10:42 | |
Come on, shift it and hurry up! I need to get up! | 0:10:42 | 0:10:45 | |
-What are you saying? -Shift it and hurry up! | 0:10:45 | 0:10:48 | |
The day's going to be over at this rate. | 0:10:48 | 0:10:51 | |
Shut up! | 0:10:51 | 0:10:52 | |
He's made me late on purpose, honestly! | 0:10:54 | 0:10:56 | |
Are you still here? | 0:10:58 | 0:11:00 | |
Listen, King Dick! | 0:11:00 | 0:11:02 | |
Come on. | 0:11:02 | 0:11:04 | |
Just get it and hurry up, I've got to go. | 0:11:05 | 0:11:07 | |
What the... | 0:11:07 | 0:11:09 | |
You've rushed that, haven't you? | 0:11:10 | 0:11:11 | |
-Anyway, thank you very much. What the hell have you got on?! -Pants. | 0:11:11 | 0:11:15 | |
-You can't go to work dressed like that. -Watch me! | 0:11:15 | 0:11:18 | |
In an ideal world, I'm hoping that the takings are decent | 0:11:28 | 0:11:31 | |
and also, if I come across a problem, I want to show him that | 0:11:31 | 0:11:37 | |
you don't have to start shouting and bawling. | 0:11:37 | 0:11:41 | |
See what the day brings! | 0:11:41 | 0:11:43 | |
Don't start. | 0:11:50 | 0:11:51 | |
Morning, boss! | 0:11:51 | 0:11:54 | |
Behave! | 0:11:54 | 0:11:55 | |
Morning. | 0:11:55 | 0:11:57 | |
It's going to be funny. | 0:11:57 | 0:11:59 | |
Give us a high-vis. | 0:11:59 | 0:12:01 | |
Hello, breakers. | 0:12:01 | 0:12:02 | |
I'm getting a brew. First job. | 0:12:02 | 0:12:05 | |
You can't come in at ten o'clock and expect a brew. | 0:12:05 | 0:12:07 | |
Get us one as well while you're there, please. | 0:12:07 | 0:12:10 | |
Hiya, Michelle. | 0:12:10 | 0:12:11 | |
Yeah. | 0:12:11 | 0:12:13 | |
Can I have a brew, please, before I start, bring me round? | 0:12:13 | 0:12:16 | |
Well, first of all, she's late. So she should be going home now. | 0:12:16 | 0:12:20 | |
She should be being sent home, really. | 0:12:20 | 0:12:23 | |
-Do I look funny or something? -It's the pink! | 0:12:25 | 0:12:29 | |
Morning, Terry! | 0:12:29 | 0:12:31 | |
Breakers. | 0:12:33 | 0:12:34 | |
On a normal day, the efficiency of the entire business | 0:12:34 | 0:12:37 | |
depends on Terry, who identifies customers' needs | 0:12:37 | 0:12:39 | |
at the front gate and directs the lads to serve them. | 0:12:39 | 0:12:43 | |
Today, all that is down to Lyndsay. | 0:12:43 | 0:12:46 | |
We've just come to buy some scrap. | 0:12:46 | 0:12:49 | |
Here, love. Sorry about that. | 0:12:49 | 0:12:51 | |
Ford Mondeo, driver's side seat belt. | 0:12:51 | 0:12:54 | |
-Is Terry in yet? -Not seen him yet. | 0:12:54 | 0:12:57 | |
Look at her. She looks like a little dwarf, doesn't she? | 0:12:57 | 0:13:01 | |
I bet she's freezing. Bless her. | 0:13:01 | 0:13:04 | |
She tries talking like she knows what she's talking about. | 0:13:04 | 0:13:06 | |
The Kangoo van at the back, the white one. How much? | 0:13:06 | 0:13:09 | |
-Down at the back? -Yeah. There's nobody down there so... | 0:13:09 | 0:13:13 | |
Oh, right. | 0:13:13 | 0:13:14 | |
He's on the phone. | 0:13:17 | 0:13:18 | |
I'll get Simon to go down with you and look at it. | 0:13:18 | 0:13:21 | |
All I can think about is the yard, and how Lyndsay's going on. | 0:13:23 | 0:13:28 | |
I hope she's all right but I have no problem whatsoever | 0:13:28 | 0:13:33 | |
cleaning my own house. | 0:13:33 | 0:13:35 | |
Come on. Come on. | 0:13:37 | 0:13:39 | |
I think she'll get a little taste of it today | 0:13:39 | 0:13:41 | |
but it won't be a true reflection | 0:13:41 | 0:13:44 | |
on what my life's all about with regards to work. | 0:13:44 | 0:13:49 | |
All right? | 0:13:49 | 0:13:51 | |
HE LAUGHS | 0:13:51 | 0:13:52 | |
Who? | 0:13:55 | 0:13:56 | |
-Say that again. -What's he doing in it? | 0:13:57 | 0:14:00 | |
Just half an hour as boss of the yard | 0:14:00 | 0:14:02 | |
and Lyndsay's been called to deal with a potentially serious incident. | 0:14:02 | 0:14:06 | |
I'll have to go up. | 0:14:06 | 0:14:07 | |
Stackers are used to move scrap cars around the site. | 0:14:07 | 0:14:12 | |
Although yard junior Dean has only just qualified as a driver, | 0:14:12 | 0:14:15 | |
operating the stacker isn't actually part of his job. | 0:14:15 | 0:14:18 | |
What's happened? | 0:14:20 | 0:14:22 | |
INDISTINCT | 0:14:22 | 0:14:25 | |
Somebody's said that you've hit George. | 0:14:25 | 0:14:27 | |
INDISTINCT | 0:14:27 | 0:14:29 | |
One serious accident and the yard could be shut down. | 0:14:29 | 0:14:32 | |
For Lyndsay, it's her first chance | 0:14:32 | 0:14:35 | |
to show an alternative to Terry's management style. | 0:14:35 | 0:14:38 | |
George, has he just hit you with a stacker? | 0:14:38 | 0:14:40 | |
I don't know how true it is - somebody's walked down and said it. | 0:14:40 | 0:14:43 | |
I don't know if he's hit him or not. | 0:14:43 | 0:14:45 | |
First day Lyndsay's here, she's not going to be impressed. | 0:14:45 | 0:14:48 | |
She won't be as shouty as Terry but she'll still get her point across. | 0:14:48 | 0:14:51 | |
I've not been nowhere near him, nowhere near him. | 0:14:51 | 0:14:54 | |
Frank's just started shouting at me cos I was dropping some sawdust off. | 0:14:56 | 0:14:59 | |
Listen, Dean. Don't go in it. | 0:14:59 | 0:15:01 | |
Stay out of the stacker. Do not go in it at all. | 0:15:01 | 0:15:05 | |
Because of his age, people just worry - | 0:15:05 | 0:15:06 | |
he gets a bit anxious, a bit giddy and a bit careless. | 0:15:06 | 0:15:09 | |
Well, today it's raining as well. Keep him away. | 0:15:09 | 0:15:13 | |
He is a pest, to be honest, but he's young, | 0:15:13 | 0:15:16 | |
he just needs a bit of training. | 0:15:16 | 0:15:18 | |
Hopefully, he'll listen to what I've just said. | 0:15:18 | 0:15:20 | |
I've said stay away from them completely. | 0:15:20 | 0:15:23 | |
But Dean's not the only one who's a health and safety risk. | 0:15:28 | 0:15:31 | |
This should be on the stacks. | 0:15:31 | 0:15:33 | |
Why's that out there? Why's that like that? | 0:15:33 | 0:15:35 | |
Despite Terry's efforts to bring the yard up to scratch, | 0:15:35 | 0:15:38 | |
Lyndsay's discovering there's plenty of room for improvement. | 0:15:38 | 0:15:42 | |
Shit. The stacker's running as well. | 0:15:45 | 0:15:48 | |
-Is that normal? -No, it's not. | 0:15:48 | 0:15:49 | |
Coxy! | 0:15:51 | 0:15:52 | |
That should not be running without a driver in it. | 0:15:53 | 0:15:56 | |
Right. My fault. | 0:15:56 | 0:15:58 | |
Good. So you take responsibility. | 0:15:58 | 0:16:00 | |
Took off this for a minute. | 0:16:00 | 0:16:01 | |
I could have walked behind that and it rolled. | 0:16:03 | 0:16:05 | |
Each year, £100,000 of the yard's income | 0:16:08 | 0:16:11 | |
comes from the sale of spare parts. | 0:16:11 | 0:16:13 | |
But if the parts aren't put on the sale shelves, | 0:16:13 | 0:16:15 | |
they won't reach customers. | 0:16:15 | 0:16:17 | |
-That's not good enough. -It's just a mess. | 0:16:19 | 0:16:22 | |
What are these doing here anyway? | 0:16:22 | 0:16:23 | |
In my eyes, I'd put it where it's going to be. | 0:16:23 | 0:16:25 | |
It should be where it's going to be. | 0:16:25 | 0:16:27 | |
It turns out it's another case | 0:16:27 | 0:16:29 | |
of 16-year-old Dean not doing what he's told. | 0:16:29 | 0:16:31 | |
How many times have we asked you to move these panels? | 0:16:32 | 0:16:35 | |
How many times do you walk off? | 0:16:35 | 0:16:37 | |
If you spoke to me with respect then I'd move them. | 0:16:37 | 0:16:39 | |
Ask him, "Please can you move these panels into here." | 0:16:39 | 0:16:44 | |
Really, you've got to listen, Dean, | 0:16:44 | 0:16:46 | |
because if it's not done, I'll have to give you warnings. | 0:16:46 | 0:16:49 | |
Can you say it again while I hold that ear? | 0:16:49 | 0:16:53 | |
It goes in one and out of the other! | 0:16:53 | 0:16:55 | |
No, let's give him a chance. Where are we going? | 0:16:55 | 0:17:00 | |
I don't think Lyndsay understands | 0:17:01 | 0:17:02 | |
that we've asked Dean a million times to do things | 0:17:02 | 0:17:04 | |
and he walks off and disappears. | 0:17:04 | 0:17:06 | |
Some people in here see kindness as a weakness. | 0:17:06 | 0:17:09 | |
You've got to be strong. You've got to be hard. | 0:17:09 | 0:17:12 | |
It's been an eventful morning in the yard | 0:17:14 | 0:17:17 | |
and Terry's making a relaxed entrance at the office. | 0:17:17 | 0:17:20 | |
Bloody hell, it's roasting. | 0:17:20 | 0:17:23 | |
Bloody roasting, isn't it? | 0:17:23 | 0:17:25 | |
It's like I've just come back from the Caribbean. | 0:17:25 | 0:17:27 | |
Who's going to get me up on auctions? | 0:17:27 | 0:17:29 | |
That's not what you're here for. | 0:17:29 | 0:17:31 | |
-How are you, love? -All right. | 0:17:31 | 0:17:35 | |
-Weather all right for you? -Fine and dandy. | 0:17:35 | 0:17:37 | |
Lovely and warm up here, flower. | 0:17:37 | 0:17:40 | |
Want to do it again tomorrow? | 0:17:41 | 0:17:42 | |
It's my day off tomorrow. I don't mind Friday. | 0:17:42 | 0:17:45 | |
A bit of salt. Seasoning. It's all about the seasoning. | 0:17:48 | 0:17:51 | |
In the cafe, Debs and Michelle are also trying something different, | 0:17:51 | 0:17:54 | |
introducing their new healthy eating menu for the lads. | 0:17:54 | 0:17:58 | |
Would you not try it? | 0:18:00 | 0:18:01 | |
No, it's got all peppers, mushrooms, all that crap in it, no. | 0:18:01 | 0:18:05 | |
There you go, there's a healthy eater for you. | 0:18:05 | 0:18:07 | |
We don't have a healthy eater on the premises, have we? | 0:18:07 | 0:18:11 | |
You're very cynical about my couscous, aren't you? | 0:18:11 | 0:18:14 | |
-Want to bet how many portions you sell? -Two. | 0:18:14 | 0:18:17 | |
THEY LAUGH | 0:18:17 | 0:18:20 | |
One for me, one for you! | 0:18:20 | 0:18:22 | |
Freezing. | 0:18:25 | 0:18:26 | |
THEY LAUGH | 0:18:26 | 0:18:27 | |
What you laughing at? | 0:18:27 | 0:18:30 | |
Your little...pink pants. | 0:18:30 | 0:18:33 | |
My little pink pants. | 0:18:33 | 0:18:34 | |
-Have you got thermal socks on? -Yeah. | 0:18:34 | 0:18:36 | |
And tights and all sorts. Still cold. | 0:18:36 | 0:18:39 | |
-Freezing cold? -Want some soup? | 0:18:39 | 0:18:41 | |
My shoes are heavier than me. | 0:18:41 | 0:18:43 | |
Walking like a penguin. | 0:18:43 | 0:18:45 | |
-How are you finding it? -Easy. -Easy? | 0:18:45 | 0:18:47 | |
Do you know something, Lyndsay? I knew you would. | 0:18:47 | 0:18:51 | |
Well, there's been a few problems this morning but... | 0:18:51 | 0:18:55 | |
But you've sorted them? | 0:18:55 | 0:18:56 | |
I've not shouted, I've not risen my voice yet. | 0:18:56 | 0:18:59 | |
Sorry for laughing, Lyndsay, | 0:18:59 | 0:19:00 | |
but I'm just looking, look at that snow now, what you've got waiting. | 0:19:00 | 0:19:04 | |
# Do you wanna build a snowman? # | 0:19:04 | 0:19:08 | |
Up in the office, the girls have been easing Terry in gently. | 0:19:08 | 0:19:13 | |
Jemma... | 0:19:13 | 0:19:14 | |
..I've got really, really bad belly ache. | 0:19:16 | 0:19:18 | |
Need a poo? | 0:19:19 | 0:19:21 | |
No, I think I might be due on. | 0:19:21 | 0:19:23 | |
Terry, have you got any sanitary towels? | 0:19:23 | 0:19:26 | |
I can sort out Milly's nappies. | 0:19:26 | 0:19:30 | |
SHE LAUGHS | 0:19:30 | 0:19:31 | |
I've done the mail. I've rang the accountant, | 0:19:31 | 0:19:34 | |
sorted one or two cars out on the system, | 0:19:34 | 0:19:37 | |
flicked through these CVs while listening to a load of claptrap. | 0:19:37 | 0:19:40 | |
Listen, this is nothing, absolutely nothing. | 0:19:40 | 0:19:44 | |
If we give you the full extent of what we did, | 0:19:44 | 0:19:46 | |
-your head would fall off your shoulders. -No, it wouldn't. | 0:19:46 | 0:19:49 | |
I've been here since you were an itch in your dad's keks. | 0:19:49 | 0:19:52 | |
They decide to get him started on some real work. | 0:19:52 | 0:19:55 | |
Blood... Is that just to get in? | 0:19:55 | 0:19:56 | |
-You've not even made a payment. -Is this the easiest way to pay? | 0:19:56 | 0:20:00 | |
This is the way it does. This is easy, this. | 0:20:00 | 0:20:03 | |
Erm... I've got to find the company, haven't I? | 0:20:03 | 0:20:07 | |
You've got to put the amount in first. | 0:20:07 | 0:20:09 | |
That's what I'm doing. | 0:20:09 | 0:20:11 | |
This is taking ages. | 0:20:11 | 0:20:14 | |
Something that's a two-minute job is taking far too long. | 0:20:14 | 0:20:17 | |
Don't start trying to put me under pressure. | 0:20:17 | 0:20:20 | |
It's Gloria the grab who rips all the cars to be sold as scrap metal. | 0:20:21 | 0:20:26 | |
But first it's the job of Frank and George | 0:20:26 | 0:20:28 | |
to strip each car of usable parts to be sold separately. | 0:20:28 | 0:20:32 | |
The job requires heavy cutting machinery | 0:20:32 | 0:20:34 | |
and the constant use of safety goggles. | 0:20:34 | 0:20:37 | |
MACHINE TOOL WHIRS | 0:20:37 | 0:20:39 | |
If they're doing a cut out there with no glasses on | 0:20:43 | 0:20:45 | |
there's a problem. | 0:20:45 | 0:20:47 | |
They need them. | 0:20:49 | 0:20:50 | |
They've put it on now. | 0:20:52 | 0:20:54 | |
All t'time, this, yes? All the time. | 0:20:54 | 0:20:57 | |
For your safety as well. | 0:20:59 | 0:21:02 | |
Never no glass. There you go. | 0:21:02 | 0:21:04 | |
What happens if something goes in your eye? | 0:21:04 | 0:21:07 | |
Who would be at fault? Me? | 0:21:09 | 0:21:11 | |
-David? -David? Exactly. And me. | 0:21:11 | 0:21:14 | |
Health and safety come in, we get shut down. | 0:21:14 | 0:21:18 | |
Always just keep them there, | 0:21:20 | 0:21:22 | |
all the time, every time you cut anything - goggles. No excuse. | 0:21:22 | 0:21:26 | |
He's even lifting it up now. | 0:21:28 | 0:21:30 | |
My God! | 0:21:31 | 0:21:33 | |
I'll come back in a bit and have a look again. | 0:21:33 | 0:21:35 | |
-The amount of times we've said this... -It's for their own safety. | 0:21:35 | 0:21:38 | |
-I don't understand. -Neither do I. | 0:21:38 | 0:21:41 | |
Here you are. Are you all right? | 0:21:41 | 0:21:43 | |
As the afternoon sets in, Lyndsay gets into her stride. | 0:21:43 | 0:21:46 | |
There's no shouting or bawling. | 0:21:46 | 0:21:49 | |
The yard seems to be running smoothly and the money's coming in. | 0:21:49 | 0:21:53 | |
Come out of t'way of t'wagon. | 0:21:53 | 0:21:55 | |
Tell gobshite at the back to answer the phone when I ring him. | 0:21:55 | 0:21:58 | |
You concentrate on that. Causes all the bloody trouble. | 0:21:58 | 0:22:02 | |
Where's he going? | 0:22:02 | 0:22:04 | |
Even Terry seems to be enjoying being back in the yard. | 0:22:04 | 0:22:07 | |
-Just try it. -Mediterranean couscous? -With chicken. | 0:22:07 | 0:22:10 | |
He's going to say it's awful. | 0:22:13 | 0:22:14 | |
No, it's all right. It's nice. | 0:22:14 | 0:22:17 | |
Hey! Proper chef, me! | 0:22:17 | 0:22:19 | |
THEY LAUGH | 0:22:19 | 0:22:20 | |
Takings on window up to now, two and a half grand. | 0:22:20 | 0:22:23 | |
-We're not doing too bad. -I prefer having you here, Linds. | 0:22:23 | 0:22:26 | |
You've set your stall. | 0:22:26 | 0:22:28 | |
Within reason, it looks OK. | 0:22:33 | 0:22:37 | |
It looks like Lyndsay's on course | 0:22:41 | 0:22:43 | |
to make the daily average of three and half grand. | 0:22:43 | 0:22:45 | |
But now she wants to know if her approach has worked with the staff. | 0:22:45 | 0:22:48 | |
I'm just going checking to see how Dean's doing. | 0:22:48 | 0:22:51 | |
I have seen him working but not on the jobs I've asked him to do. | 0:22:52 | 0:22:57 | |
What have you done? Anything I asked you to? | 0:22:57 | 0:23:00 | |
Yeah. I moved them but they've piled back up again. | 0:23:00 | 0:23:02 | |
-So them are different parts? -Yeah, they're different. | 0:23:02 | 0:23:05 | |
Those are the same panels you did before. | 0:23:05 | 0:23:08 | |
I asked him nicely. I said, "Please can you move the panels, Dean?" | 0:23:08 | 0:23:11 | |
He went, "Yeah." He took two bumpers in there. | 0:23:11 | 0:23:13 | |
I said, "Thank you, Dean." I never saw him again. | 0:23:13 | 0:23:16 | |
They're asking him to do other things as well, | 0:23:16 | 0:23:18 | |
so maybe this is a problem with the yard. | 0:23:18 | 0:23:21 | |
Right, go on, move them. | 0:23:21 | 0:23:24 | |
It seems Lyndsay's gentle management style hasn't paid off with Dean. | 0:23:24 | 0:23:27 | |
I knew they had asked Dean to go down there | 0:23:29 | 0:23:31 | |
before I even come up here. | 0:23:31 | 0:23:33 | |
So... But then he could come straight back | 0:23:33 | 0:23:36 | |
and carry on moving them. He's capable of moving them. | 0:23:36 | 0:23:39 | |
God, he needs a chaperone permanent. | 0:23:41 | 0:23:44 | |
And when Lyndsay goes back to check on Frank and George, | 0:23:44 | 0:23:47 | |
it looks like her softly-softly approach | 0:23:47 | 0:23:49 | |
hasn't worked with them either. | 0:23:49 | 0:23:51 | |
-Are you cutting? -No. | 0:23:55 | 0:23:57 | |
Were he cutting then? | 0:23:57 | 0:23:59 | |
INDISTINCT | 0:23:59 | 0:24:01 | |
Yeah, yeah. Yeah. | 0:24:01 | 0:24:02 | |
I told him before, the other guy, to keep the goggles on his hat | 0:24:05 | 0:24:09 | |
and they're off. | 0:24:09 | 0:24:11 | |
Now he's looking for them. | 0:24:12 | 0:24:14 | |
Yes? Frank, we've got a problem... | 0:24:14 | 0:24:16 | |
..because I've come back up to check on t'goggles again. | 0:24:17 | 0:24:21 | |
You, up here, are the manager. | 0:24:21 | 0:24:24 | |
This, this, every time, goggles. | 0:24:24 | 0:24:27 | |
MACHINE TOOL DROWNS SPEECH | 0:24:27 | 0:24:29 | |
I mean it, 100%. You tell them. | 0:24:29 | 0:24:32 | |
I've not seen much of her, to be honest. | 0:24:42 | 0:24:44 | |
She's either been hiding or been very busy. | 0:24:44 | 0:24:47 | |
-She's been busy. They've loved her down there. -Have they? -Yeah. | 0:24:47 | 0:24:51 | |
Lyndsay's done all right. | 0:24:51 | 0:24:52 | |
She stuck it out. I know I said she wouldn't, but she did. | 0:24:52 | 0:24:57 | |
Come on! | 0:24:57 | 0:24:59 | |
I'm finding it difficult to drive with my feet | 0:24:59 | 0:25:01 | |
they're that cold. | 0:25:01 | 0:25:03 | |
Bit of a shock to my system this, you know. | 0:25:04 | 0:25:06 | |
But after her long day in the yard, | 0:25:07 | 0:25:09 | |
Lyndsay's realised there may be more to the problem | 0:25:09 | 0:25:11 | |
than Terry's hot temper. | 0:25:11 | 0:25:13 | |
Erm... They're just not getting it, to be honest. | 0:25:13 | 0:25:18 | |
I can't get it how you give an instruction, | 0:25:18 | 0:25:22 | |
you ask them to do something and you go back three hours later | 0:25:22 | 0:25:27 | |
and they're doing the same mistake again. | 0:25:27 | 0:25:30 | |
I just don't understand where they're coming from. | 0:25:30 | 0:25:34 | |
This is where Terry's problems are coming from, | 0:25:34 | 0:25:38 | |
the stress of having to keep repeating yourself, day in, day out. | 0:25:38 | 0:25:43 | |
Do this, do it like this. | 0:25:43 | 0:25:45 | |
They're just not doing it, to be honest. | 0:25:45 | 0:25:46 | |
We do need to sort this problem out | 0:25:46 | 0:25:49 | |
and I will try and think how I am going to sort it out. | 0:25:49 | 0:25:52 | |
Oh, you're home. | 0:25:54 | 0:25:57 | |
Are you all right? | 0:25:57 | 0:25:58 | |
-Yeah, fine. -Bloody hell. -What? | 0:25:58 | 0:26:01 | |
Well, I saw you've done it, haven't you, bless you? | 0:26:01 | 0:26:06 | |
-I've done it. -Bloody hell, | 0:26:06 | 0:26:07 | |
all they did upstairs is take t'mickey out of me, | 0:26:07 | 0:26:10 | |
throwing everything at me. | 0:26:10 | 0:26:11 | |
Come here, come here. Well done! | 0:26:11 | 0:26:14 | |
HE LAUGHS | 0:26:16 | 0:26:17 | |
You look like you've been dragged through a hedge backwards. | 0:26:17 | 0:26:20 | |
-I have. I'm going to get a shower. -How much have you done today? | 0:26:20 | 0:26:23 | |
-Five grand! -Get out of it! | 0:26:23 | 0:26:26 | |
No chance, no way! | 0:26:26 | 0:26:28 | |
The last few weeks have been tough for Terry and Lyndsay. | 0:26:29 | 0:26:32 | |
But they never miss their weekly date-night | 0:26:32 | 0:26:34 | |
at their favourite restaurant. | 0:26:34 | 0:26:36 | |
-How's the yard been today? -It's been really good. | 0:26:38 | 0:26:41 | |
Are you saying it's better without me? | 0:26:41 | 0:26:43 | |
No, I'm not saying that, | 0:26:43 | 0:26:45 | |
but the atmosphere is not as stressed. | 0:26:45 | 0:26:48 | |
Yeah. Just taste that, I'm telling you now. | 0:26:48 | 0:26:52 | |
That is... | 0:26:53 | 0:26:54 | |
You've given it to me with the shell. | 0:26:54 | 0:26:57 | |
He's trying to choke me! | 0:26:57 | 0:26:59 | |
My heart is in that yard. | 0:26:59 | 0:27:03 | |
We want you to be part of the yard, Terry. Nobody doesn't want that. | 0:27:03 | 0:27:07 | |
You are the heart of the yard, but it's got to change. | 0:27:07 | 0:27:12 | |
You've got to look after yourself, your own sanity, | 0:27:12 | 0:27:15 | |
your own health. | 0:27:15 | 0:27:16 | |
Them staff should be doing what you want them to do. | 0:27:16 | 0:27:19 | |
And Lyndsay has a proposal for Terry. | 0:27:19 | 0:27:22 | |
You know like... | 0:27:22 | 0:27:23 | |
You've watched Gordon Ramsay on them restaurants? | 0:27:23 | 0:27:26 | |
I need to get someone in, a management consultant guy... | 0:27:26 | 0:27:29 | |
A management consultant? What does he do? | 0:27:29 | 0:27:31 | |
He'll just observe how you work, | 0:27:31 | 0:27:35 | |
how the staff are working, | 0:27:35 | 0:27:38 | |
how your reaction to things is. | 0:27:38 | 0:27:40 | |
Are you OK with that? | 0:27:40 | 0:27:42 | |
Listen, I love you. I'll do whatever you want to do | 0:27:42 | 0:27:45 | |
to get our life... | 0:27:45 | 0:27:47 | |
I want to spend time, quality time with you. | 0:27:47 | 0:27:50 | |
I'm looking forward to it. | 0:27:50 | 0:27:53 | |
-I'm willing to take on board... -You've got to listen. | 0:27:53 | 0:27:56 | |
-You can't kick off. -Course I'll listen! I'm ready for it! | 0:27:56 | 0:27:58 | |
OPERA MUSIC PLAYS | 0:27:58 | 0:28:01 | |
I've been in business for 30 year! I need an MBE me, | 0:28:03 | 0:28:07 | |
not a bloody management consultant. | 0:28:07 | 0:28:09 | |
-What we're going to try is praise people. -What for?! | 0:28:09 | 0:28:12 | |
-Anything you're happy about round here? -No. | 0:28:12 | 0:28:16 | |
How can somebody change overnight like that? They can't. | 0:28:16 | 0:28:19 | |
What happens if you kill someone? My son? | 0:28:19 | 0:28:21 | |
Scrapyard wars is on! | 0:28:23 | 0:28:25 | |
Health and safety will have a field day. | 0:28:25 | 0:28:27 | |
I just want to tell you I love you! | 0:28:27 | 0:28:29 |