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'Every summer, thousands of young Brits travel to Magaluf in Majorca. | 0:00:02 | 0:00:06 | |
'Not so much for the sun... but for what happens when the sun goes down.' | 0:00:07 | 0:00:10 | |
This programme contains some strong language and some scenes which some viewers might find upsetting | 0:00:10 | 0:00:17 | |
'I'm Stacey Dooley, and tonight, | 0:00:17 | 0:00:19 | |
'I discover the darker side of this notoriously wild resort.' | 0:00:19 | 0:00:21 | |
'I'm going to work with the people who deal with the chaos in Magaluf, | 0:00:29 | 0:00:33 | |
'day in and day out.' | 0:00:33 | 0:00:34 | |
Hello, you're talking to the police. | 0:00:34 | 0:00:36 | |
Oh, nice, nice, nice! | 0:00:36 | 0:00:37 | |
Eh, eh, eh, eh, eh! Eh! | 0:00:37 | 0:00:38 | |
Gracias. | 0:00:42 | 0:00:43 | |
'Through them, | 0:00:43 | 0:00:44 | |
'can I uncover what's really going on in this party paradise?' | 0:00:44 | 0:00:48 | |
But the atmosphere here is horrible, people are telling us to F off. | 0:00:58 | 0:01:02 | |
'It's a story we've never seen before.' | 0:01:02 | 0:01:05 | |
It's the volume that some people are consuming that is causing | 0:01:05 | 0:01:10 | |
these deaths. | 0:01:10 | 0:01:11 | |
'From the crime... | 0:01:13 | 0:01:14 | |
You should be able to walk home without having | 0:01:14 | 0:01:16 | |
everything stolen off you. | 0:01:16 | 0:01:18 | |
Girls, come and speak to me! | 0:01:18 | 0:01:19 | |
These girls have got free rein. | 0:01:19 | 0:01:21 | |
They're going around mugging vulnerable people. | 0:01:21 | 0:01:24 | |
'..To the tourists who don't make at home.' | 0:01:24 | 0:01:26 | |
The rooms, the mess, the sperm on the windows. | 0:01:32 | 0:01:35 | |
That's all grim, but actually, people are dying here. | 0:01:35 | 0:01:38 | |
'A short hop on a plane, | 0:01:47 | 0:01:48 | |
'Magaluf has become a go-to destination for young Brits. | 0:01:48 | 0:01:52 | |
'You can do it on a budget, | 0:01:54 | 0:01:56 | |
'it's hot and it's made for people who like to party. | 0:01:56 | 0:02:00 | |
'So here I am. I've made it. | 0:02:00 | 0:02:01 | |
'I'm in Magaluf on the Spanish island of Majorca. | 0:02:01 | 0:02:05 | |
'I've decided to come here, like so many other British people do. | 0:02:05 | 0:02:09 | |
'I think there's millions of holidaymakers every single year.' | 0:02:09 | 0:02:12 | |
I can imagine my time spent here is going to be very different to | 0:02:12 | 0:02:16 | |
that of the typical 25-year-old holidaymaker. | 0:02:16 | 0:02:18 | |
I've come to see the other side of Magaluf. | 0:02:18 | 0:02:21 | |
So what's it like to work here, to live here, day in, day out? | 0:02:21 | 0:02:24 | |
'A mecca for first-time holidaymakers, stags and hens, | 0:02:28 | 0:02:32 | |
'Magaluf now holds one of the worst reputations for binge drinking.' | 0:02:32 | 0:02:37 | |
So far, I've just walked down the strip. | 0:02:37 | 0:02:39 | |
There's a Union Jack flags everywhere. | 0:02:39 | 0:02:41 | |
Everyone's boozed, everyone's eating pizzas and kebabs. | 0:02:41 | 0:02:44 | |
It's like being down the wine bars in Luton. | 0:02:44 | 0:02:46 | |
'Walking along the beach, | 0:02:48 | 0:02:49 | |
'it's hard not to notice that the bars are already full. | 0:02:49 | 0:02:52 | |
'Cheap alcohol is on offer everywhere, | 0:02:52 | 0:02:55 | |
'and everyone looks like they're either nursing a hangover | 0:02:55 | 0:02:58 | |
'or already completely trollied.' | 0:02:58 | 0:03:00 | |
There's all-you-can-drink, there's sangria, beer. Get wrecked! | 0:03:01 | 0:03:05 | |
I've just come off and I look like this! | 0:03:05 | 0:03:07 | |
And how many hours were you on the booze cruise? | 0:03:07 | 0:03:09 | |
Err... About... | 0:03:09 | 0:03:10 | |
-About three hours! -About three hours? | 0:03:12 | 0:03:14 | |
So you guys have been taking full advantage of the free bar? | 0:03:14 | 0:03:17 | |
-Yes. -Yeah. | 0:03:17 | 0:03:18 | |
All you can drink? Drink, drink, drink? | 0:03:18 | 0:03:20 | |
The sun's out, your boobs have been out, your willy's out. | 0:03:20 | 0:03:23 | |
You're on holiday! | 0:03:23 | 0:03:24 | |
I mean, you literally couldn't script it here. | 0:03:24 | 0:03:27 | |
You hear "Magaluf, Shagaluf." | 0:03:27 | 0:03:30 | |
Everyone is on such a different level to anywhere else that I've | 0:03:30 | 0:03:34 | |
ever experienced. | 0:03:34 | 0:03:35 | |
And that's in the day! So you can imagine they're quite tame. | 0:03:35 | 0:03:39 | |
You know, they're quite reserved in the day. | 0:03:39 | 0:03:41 | |
Soon as the sun goes down, they all go out to play, | 0:03:41 | 0:03:44 | |
and I just can't wait to see it for myself. | 0:03:44 | 0:03:46 | |
So here I am. | 0:04:04 | 0:04:06 | |
I'm in the main strip, Punta Ballena, as the locals call it. | 0:04:06 | 0:04:09 | |
Other people call it Psycho Alley, I've been told. | 0:04:09 | 0:04:11 | |
'With over 200 bars in Magaluf, competition is fierce. | 0:04:13 | 0:04:17 | |
'Every bar employs a promoter to offer tourists on the street more | 0:04:17 | 0:04:21 | |
'cheap, or even free, booze. | 0:04:21 | 0:04:24 | |
'The deals are endless.' | 0:04:24 | 0:04:25 | |
We can do discounts, we take people in for free, | 0:04:25 | 0:04:28 | |
stags and hen groups, the stag or the hen will go in for free entry. | 0:04:28 | 0:04:31 | |
And what about drinks and stuff like that? Is there a deal? | 0:04:31 | 0:04:33 | |
It's a free bar all night till 6am in the morning. | 0:04:33 | 0:04:36 | |
Talk me through this. What is this? | 0:04:43 | 0:04:45 | |
-We asked for the strongest drink they had. -Orange! | 0:04:45 | 0:04:48 | |
-That's a jug. -And that was that. | 0:04:48 | 0:04:51 | |
-That's a jug, no? -That's a jug, yeah. -And what is it? | 0:04:51 | 0:04:53 | |
What's it tastes like? | 0:04:53 | 0:04:54 | |
It tastes like orange, but it's meant to have, like, vodka... | 0:04:54 | 0:04:57 | |
-I think it's a Sex on the Beach. -Yeah. -They just throw everything in? | 0:04:57 | 0:05:00 | |
And how much do you have to pay for drinks? | 0:05:00 | 0:05:02 | |
On the strip, five euros for a shot, two drinks and a jug. | 0:05:02 | 0:05:08 | |
'In order to compete with the bars, clubs in Magaluf charge a fee | 0:05:08 | 0:05:12 | |
'at the door, entitling ticket holders to a free, | 0:05:12 | 0:05:15 | |
'unlimited bar all night. | 0:05:15 | 0:05:17 | |
'For the equivalent of £20-30, | 0:05:22 | 0:05:24 | |
'people can drink as much as they want for up to eight hours.' | 0:05:24 | 0:05:28 | |
Absolute carnage! Everyone's totally boozed. | 0:05:31 | 0:05:34 | |
They leave their minds at home, | 0:05:34 | 0:05:36 | |
they leave any common sense on the kitchen table. | 0:05:36 | 0:05:38 | |
They come here and they just absolutely go for it. | 0:05:38 | 0:05:41 | |
It's nearly twenty to five, and I'm off to bed. | 0:05:41 | 0:05:43 | |
Grandma Dooley can't keep up! | 0:05:43 | 0:05:44 | |
This lot are carrying on. | 0:05:44 | 0:05:47 | |
Without question, tonight has shown me why people are drawn to Magaluf. | 0:05:47 | 0:05:53 | |
ALL: Magaluf, Magaluf, Shagaluf, Shagaluf, Shagaluf, Shagaluf! | 0:05:53 | 0:05:59 | |
'My first day in Magaluf was quite an eye-opener. | 0:06:05 | 0:06:07 | |
'But from tonight, I start working in the resort. | 0:06:07 | 0:06:10 | |
'My first job is right on the front line, in one of its bars.' | 0:06:10 | 0:06:15 | |
You know what the thing I find really interesting about here? | 0:06:15 | 0:06:18 | |
It's almost like a frantic panic. It's like a rush, like, | 0:06:18 | 0:06:22 | |
"Aaaarghh! | 0:06:22 | 0:06:23 | |
"I've got to drink as much drink as I possibly can because it's free." | 0:06:23 | 0:06:27 | |
Whereas in Ibiza and other parts of Spain, everything's pricey. | 0:06:27 | 0:06:32 | |
So you kind of pace yourself. | 0:06:32 | 0:06:34 | |
It's a very different mentality here, and I think that's been | 0:06:34 | 0:06:36 | |
created by the workers, the promoters, | 0:06:36 | 0:06:39 | |
the bars, the club owners. | 0:06:39 | 0:06:42 | |
And of course, we've come over here and reacted to it, you know. | 0:06:42 | 0:06:45 | |
We lap it up. | 0:06:45 | 0:06:46 | |
So I think I'll probably see more of that tonight. | 0:06:48 | 0:06:51 | |
That's me, ready. | 0:06:58 | 0:06:59 | |
The hair's out, the lippie's on, I've got me | 0:06:59 | 0:07:02 | |
cut-offs on cos all the girls were wearing these yesterday. | 0:07:02 | 0:07:04 | |
All Magalufed up! | 0:07:04 | 0:07:07 | |
"35 euros, darling! Come on, come on! What you drinking? | 0:07:07 | 0:07:11 | |
"Seven-and-a-half hours' free bar. Come in!" | 0:07:11 | 0:07:14 | |
SHE LAUGHS | 0:07:14 | 0:07:15 | |
That's what they do. I'm off. I'm off for work! | 0:07:15 | 0:07:18 | |
'I'll be working in a bar that's part of a chain of clubs | 0:07:20 | 0:07:22 | |
'on the strip. | 0:07:22 | 0:07:24 | |
'My shift starts at 9.30 | 0:07:24 | 0:07:26 | |
'and finishes when the bar closes at 4am.' | 0:07:26 | 0:07:29 | |
Damian normally uses number one. | 0:07:29 | 0:07:31 | |
So if you use number two, that's up here. | 0:07:31 | 0:07:33 | |
-Yeah? -OK. So tell me about the drinks, Helen. -OK. | 0:07:33 | 0:07:37 | |
-Right. All your local mixers are here. -Is that the vodka? | 0:07:38 | 0:07:42 | |
-Yes, this is our local vodka. -What is this? Is it Spanish? | 0:07:42 | 0:07:44 | |
Yeah, it's our cheap vodka. Tastes really nice as well(!) | 0:07:44 | 0:07:47 | |
-Gives you a sore throat! -Does it? -Yeah. -Gives you a sore throat? -Yup. | 0:07:47 | 0:07:50 | |
-We don't have measures. It's just all free pour. -Are you joking?! -Nope! | 0:07:50 | 0:07:54 | |
That's probably why they all get so drunk! | 0:07:54 | 0:07:56 | |
'Free pouring in Magaluf means one drink here can equal two or | 0:07:56 | 0:08:00 | |
'three back in the UK. | 0:08:00 | 0:08:01 | |
'But for some, size is everything.' | 0:08:01 | 0:08:04 | |
It's going to be... | 0:08:04 | 0:08:06 | |
Have you opened the bar yet? | 0:08:06 | 0:08:07 | |
..One of the biggest fish bowls I've ever seen! | 0:08:07 | 0:08:10 | |
'This giant cocktail contains half a litre of vodka | 0:08:12 | 0:08:15 | |
'and half a litre of schnapps.' | 0:08:15 | 0:08:17 | |
-That's not enough, is it? -Keep going! -Keep going. | 0:08:17 | 0:08:20 | |
I could never, ever, ever drink anything like this. | 0:08:20 | 0:08:23 | |
-I'd be really, really poorly. Could you drink this? -No, never. | 0:08:23 | 0:08:27 | |
-Tastes horrible. -How big are the groups that you sell these to? | 0:08:27 | 0:08:30 | |
-At least four people. -Four people? | 0:08:30 | 0:08:34 | |
'This fish bowl has enough alcohol to make 24 individual cocktails.' | 0:08:36 | 0:08:41 | |
I actually feel quite irresponsible, giving them this. | 0:08:41 | 0:08:45 | |
Let's put more straws in so they don't... | 0:08:45 | 0:08:48 | |
The idea is tonight, that the people will pay 25 euros for a wristband. | 0:08:48 | 0:08:53 | |
And that wristband means you're allowed to drink | 0:08:53 | 0:08:56 | |
unlimited amounts of drink for seven-and-a-half hours. | 0:08:56 | 0:08:59 | |
And there's separate bar crawls that are on a completely different | 0:08:59 | 0:09:02 | |
pricing list. | 0:09:02 | 0:09:03 | |
And they'll pay two euros per drink. | 0:09:03 | 0:09:06 | |
But ultimately, the idea is it's all very, very cheap. | 0:09:06 | 0:09:09 | |
And if it's not cheap, it's free. | 0:09:09 | 0:09:11 | |
And that does make you wonder, "How are you able to run a business | 0:09:11 | 0:09:14 | |
"when you're giving so much stuff away?" | 0:09:14 | 0:09:16 | |
'Almost 100 people turn up on an organised bar crawl. | 0:09:27 | 0:09:31 | |
'They've paid 30 euros each for five hours of drinking. | 0:09:32 | 0:09:36 | |
'And with plenty of free shots along the way, | 0:09:36 | 0:09:38 | |
'I was about to see first-hand just how crazy things could get.' | 0:09:38 | 0:09:42 | |
'Part of the attraction of these regular bar crawls | 0:10:01 | 0:10:04 | |
'are the sexually explicit drinking games they play | 0:10:04 | 0:10:07 | |
'in each of the five bars they visit.' | 0:10:07 | 0:10:09 | |
'I was really shocked when I discovered what these complete | 0:10:18 | 0:10:21 | |
'strangers were just about to do to each other.' | 0:10:21 | 0:10:24 | |
'I was stunned by what I'd seen, and wanted to talk to the two guys | 0:11:05 | 0:11:08 | |
'who make their living running the bar crawl.' | 0:11:08 | 0:11:11 | |
-Are you responsible? -Yeah, well, we are. | 0:11:11 | 0:11:13 | |
If someone's too drunk, yeah, we look after them. | 0:11:13 | 0:11:15 | |
As you've seen there, get them absolutely wasted at the strip, | 0:11:15 | 0:11:18 | |
drop them off, take them to the club. | 0:11:18 | 0:11:20 | |
I can't believe I've just seen two girls give two lads a blow job. | 0:11:20 | 0:11:24 | |
-Does that happen all the time? -It's Magaluf. | 0:11:24 | 0:11:26 | |
-You know the reputation, of course. -It happens every time. | 0:11:26 | 0:11:29 | |
-We just encourage it. -So it's different rules out here? -Totally. | 0:11:29 | 0:11:33 | |
-There aren't any rules. -You can't do things like that back home. | 0:11:33 | 0:11:37 | |
Out here, everything's more lenient. | 0:11:37 | 0:11:40 | |
So you can get away with stuff like this. | 0:11:40 | 0:11:42 | |
The first reaction is to kill yourself laughing, | 0:11:47 | 0:11:50 | |
and then you think, "That's someone's baby, | 0:11:50 | 0:11:52 | |
"that's someone's sister. | 0:11:52 | 0:11:55 | |
"How much has she had to drink? Is she wanting to do this? | 0:11:55 | 0:11:58 | |
"Is she feeling pressured?" | 0:11:58 | 0:11:59 | |
Just the amount of drink that is being thrown at some of these | 0:12:03 | 0:12:06 | |
kids, and some of them are just 18. | 0:12:06 | 0:12:09 | |
It's just endless. You can drink yourself into oblivion. | 0:12:09 | 0:12:13 | |
I've not enjoyed it tonight. Last night was great fun. | 0:12:13 | 0:12:16 | |
Tonight, it just feels a bit... | 0:12:18 | 0:12:21 | |
..darker. It feels a bit more irresponsible. | 0:12:23 | 0:12:27 | |
Perhaps Magaluf has taken it to a level that no-one else has. | 0:12:29 | 0:12:34 | |
'After my night at work, I had some questions. | 0:12:45 | 0:12:48 | |
'So I arranged to meet the general director of the bar, Alvaro Reyes.' | 0:12:51 | 0:12:56 | |
Can you see the link | 0:12:56 | 0:12:58 | |
between drinking for seven-and-a-half hours and problems? | 0:12:58 | 0:13:02 | |
When they have the free bar all night, | 0:13:02 | 0:13:04 | |
they don't have to rush drink. | 0:13:04 | 0:13:06 | |
So what I'm going to do is drink it like normal because it go all night. | 0:13:06 | 0:13:09 | |
But they don't drink like normal here, do they? That's the thing. | 0:13:09 | 0:13:12 | |
-To be honest... -When I see them, it's like a panic. | 0:13:12 | 0:13:15 | |
It's like a frenzy, like, "drink, drink, drink, drink, drink!" | 0:13:15 | 0:13:18 | |
Wouldn't it be better for your business | 0:13:18 | 0:13:20 | |
if you were able to charge a bit more? | 0:13:20 | 0:13:22 | |
Maybe they wouldn't get as hammered | 0:13:22 | 0:13:24 | |
and there wouldn't be as many problems. | 0:13:24 | 0:13:26 | |
To be honest, the system works. | 0:13:26 | 0:13:28 | |
And also, you must compete with all these all-inclusive hotels. | 0:13:28 | 0:13:32 | |
While they let the people drinking and eating for free till 12, | 0:13:32 | 0:13:35 | |
half past twelve, so you have to change, you know? | 0:13:35 | 0:13:39 | |
'Alvaro says he's forced by the competition to offer a free bar, | 0:13:39 | 0:13:42 | |
'but what really concerned me | 0:13:42 | 0:13:44 | |
'were the sexually explicit drinking games happening in his bar.' | 0:13:44 | 0:13:48 | |
I guess my question is, is that OK? Are you happy for that to go on? | 0:13:48 | 0:13:52 | |
Nobody's forcing you to do silly things like that. | 0:13:52 | 0:13:55 | |
-Are they encouraging you? -All depends on your behaviour. | 0:13:55 | 0:13:59 | |
All depends what you're being teaching at home. | 0:13:59 | 0:14:02 | |
I don't think any normal girl is going to do things like that. | 0:14:02 | 0:14:06 | |
What about if she's been drinking for seven-and-a-half hours? | 0:14:06 | 0:14:10 | |
If everything I do in my life wrong, the excuse is going to be, | 0:14:10 | 0:14:14 | |
"I'm sorry because I was drunk"? And then? | 0:14:14 | 0:14:17 | |
-That will be the answer for everything. -Yeah. | 0:14:17 | 0:14:19 | |
"I'm sorry I was drunk." | 0:14:19 | 0:14:21 | |
'From talking to Alvaro, it seems the cut-throat competition will | 0:14:22 | 0:14:25 | |
'make it hard for anything to change. | 0:14:25 | 0:14:27 | |
'But does more business for the bars mean trouble for everyone else? | 0:14:29 | 0:14:33 | |
'It's Friday night in Magaluf, and the Punta Ballena is heaving. | 0:14:42 | 0:14:46 | |
'On an average summer weekend, | 0:14:47 | 0:14:48 | |
'this 800-metre strip has an estimated 20,000 tourists. | 0:14:48 | 0:14:53 | |
'Mix with heat and excessive alcohol, | 0:14:54 | 0:14:56 | |
'and you've got the potential for one dangerous cocktail. | 0:14:56 | 0:15:00 | |
'Tonight, I will be going to work with the public ambulance service.' | 0:15:01 | 0:15:05 | |
From May through till about October time, a lot of their time, | 0:15:05 | 0:15:09 | |
a lot of their efforts and their resources, are spent in Magaluf. | 0:15:09 | 0:15:13 | |
Now in the summer, they're having to hire extra staff, just to try | 0:15:13 | 0:15:16 | |
and deal with the sheer volume of calls. | 0:15:16 | 0:15:18 | |
So I'm going to meet a man called Manu and trying to understand what | 0:15:18 | 0:15:21 | |
it's like working here on a typical summer night. | 0:15:21 | 0:15:24 | |
-Hello! -Hello! -You Manu? -Yes. -I'm Stacey. -Hello. -Nice to meet you. | 0:15:25 | 0:15:30 | |
Thank you for agreeing to have me. | 0:15:30 | 0:15:32 | |
-Yeah, you're coming with me, you put this, all right? -I wear this? -Yes. | 0:15:32 | 0:15:35 | |
'This year in Magaluf, the public ambulance service have seen | 0:15:35 | 0:15:38 | |
'a disturbing increase in alcohol-related incidents.' | 0:15:38 | 0:15:41 | |
Tell me what the | 0:15:41 | 0:15:43 | |
typical things are that you'll get a call for on a summer night. | 0:15:43 | 0:15:46 | |
'Manu tells me it's not just guys fighting that's on the increase.' | 0:15:53 | 0:15:57 | |
'This year, Manu's also seen a rise in sexual abuse, especially rape.' | 0:16:19 | 0:16:23 | |
-Really? -Yes. -Every summer... -Yes. | 0:16:29 | 0:16:31 | |
-..can be around 15 to 20 girls... -Yes. | 0:16:31 | 0:16:34 | |
..who are calling and saying, | 0:16:34 | 0:16:36 | |
"I've been raped. I need you to come and help me." | 0:16:36 | 0:16:38 | |
Yes, this problem is more serious. | 0:16:38 | 0:16:42 | |
'His colleague Conchi describes one particular incident | 0:16:42 | 0:16:45 | |
'that continues to haunt her.' | 0:16:45 | 0:16:46 | |
-16?! -Dieciseis, yes. | 0:16:54 | 0:16:57 | |
And she's been drinking alcohol? | 0:16:57 | 0:16:59 | |
Her drink spiked, maybe? | 0:17:23 | 0:17:25 | |
These girls are so vulnerable. It's... It's scary. | 0:17:26 | 0:17:30 | |
It's scary to see how vulnerable people can get here, so quickly. | 0:17:30 | 0:17:34 | |
PHONE RINGS | 0:17:34 | 0:17:36 | |
-Now a call for the emergency. -Oh! | 0:17:36 | 0:17:38 | |
-One, two, three! -If I hit that... | 0:17:41 | 0:17:43 | |
'And it's no surprise to Manu that we're heading to the Punta Ballena.' | 0:17:46 | 0:17:50 | |
SIREN WAILS | 0:17:50 | 0:17:52 | |
So, what do the people in Palma do? | 0:18:05 | 0:18:06 | |
What are the other people that aren't in Punta Ballena do | 0:18:06 | 0:18:10 | |
if there's an emergency? | 0:18:10 | 0:18:11 | |
They have to wait? | 0:18:14 | 0:18:15 | |
'En route, our ambulance is flagged down. | 0:18:16 | 0:18:19 | |
'A young girl looks unconscious has been spotted alone outside a club.' | 0:18:19 | 0:18:23 | |
We just found her, she was here on her own... | 0:18:23 | 0:18:25 | |
No, we know nothing. Nothing. | 0:18:27 | 0:18:29 | |
'The girl responds and doesn't need medical assistance.' | 0:18:35 | 0:18:38 | |
SIREN WAILS | 0:18:42 | 0:18:44 | |
'We continue on to our original call further up the strip.' | 0:18:45 | 0:18:49 | |
'On a busy summer night, Manu can attend to over 30 similar calls.' | 0:18:53 | 0:18:57 | |
'A young man is lying outside a bar. | 0:19:00 | 0:19:02 | |
'The police are already on scene | 0:19:02 | 0:19:04 | |
'to help control a rowdy crowd that's beginning to gather.' | 0:19:04 | 0:19:07 | |
INDISTINCT SHOUTING | 0:19:07 | 0:19:09 | |
You can't very well stop there. | 0:19:09 | 0:19:11 | |
So, it's the first call of the night for us to Punta Ballena. | 0:19:11 | 0:19:14 | |
It's really, really busy. | 0:19:14 | 0:19:16 | |
The young lad who's on the floor has just drank too much. | 0:19:16 | 0:19:18 | |
He's 20, his pal says it's his second night here on holiday. | 0:19:18 | 0:19:21 | |
He's been drinking shots, lots and lots and lots of beer, | 0:19:21 | 0:19:24 | |
he's just passed out. | 0:19:24 | 0:19:25 | |
He wasn't even responding at all when we first got here. | 0:19:25 | 0:19:28 | |
'Unlike the young girl, this guy's not responding. | 0:19:29 | 0:19:32 | |
'Manu must help him regain consciousness, | 0:19:32 | 0:19:35 | |
'or he'll have to take him to hospital.' | 0:19:35 | 0:19:37 | |
The atmosphere here is horrible. It's tense... | 0:19:39 | 0:19:43 | |
people are abusive, people are getting in the way of the ambulance, | 0:19:43 | 0:19:46 | |
people are telling us to F off, | 0:19:46 | 0:19:48 | |
people are giving us a hard time because we're here following Manu... | 0:19:48 | 0:19:53 | |
It's...it's a hard job. | 0:19:53 | 0:19:55 | |
'The young man is extremely drunk, but eventually comes round.' | 0:19:59 | 0:20:02 | |
'After having his vital signs checked, | 0:20:05 | 0:20:07 | |
'he doesn't need further treatment, | 0:20:07 | 0:20:10 | |
'leaving Manu and the ambulance free for another emergency.' | 0:20:10 | 0:20:13 | |
SIREN WAILS | 0:20:13 | 0:20:15 | |
There's a fire? | 0:20:17 | 0:20:18 | |
'The fire is away from the strip, in a local village. | 0:20:23 | 0:20:26 | |
'We are the closest ambulance, so take the call.' | 0:20:26 | 0:20:29 | |
Of course it's amazing that we all come here every summer, | 0:20:29 | 0:20:32 | |
and it's a really great thing in lots of different ways, but... | 0:20:32 | 0:20:36 | |
on the flipside, | 0:20:36 | 0:20:37 | |
it seems to be costing the normal Spanish person | 0:20:37 | 0:20:43 | |
so much money to keep us here, to keep us safe. | 0:20:43 | 0:20:46 | |
Throughout the summer, every single ambulance is usually in Magaluf, | 0:20:52 | 0:20:56 | |
you know, sat in Punta Ballena, | 0:20:56 | 0:20:58 | |
helping all the tourists and helping everyone that's got really drunk. | 0:20:58 | 0:21:01 | |
So, I guess it's nice for him | 0:21:06 | 0:21:08 | |
to think that he is helping the locals as well sometimes, | 0:21:08 | 0:21:12 | |
and he has been able to come somewhere like this and do his bit. | 0:21:12 | 0:21:15 | |
..no, pero hay un senor que esta un poco nervioso... | 0:21:15 | 0:21:19 | |
-It's all right. -What happened? -No is necessary the ambulance. | 0:21:19 | 0:21:23 | |
The fire in the...in the chicken. | 0:21:23 | 0:21:25 | |
-Oh, a fire in the kitchen? -In the ki... | 0:21:25 | 0:21:27 | |
In the kitchen. | 0:21:27 | 0:21:29 | |
THEY LAUGH | 0:21:29 | 0:21:31 | |
There's a fire in the chicken! | 0:21:31 | 0:21:34 | |
Fuego en el pollo! HE LAUGHS | 0:21:34 | 0:21:36 | |
-In the kitchen! -Chicken?! -Chicken is "pollo." -Polo... | 0:21:36 | 0:21:39 | |
THEY LAUGH | 0:21:39 | 0:21:41 | |
'But our one moment of light relief is cut short | 0:21:42 | 0:21:45 | |
'as we're called back to the Punta Ballena.' | 0:21:45 | 0:21:47 | |
'En route, Manu tells me about the increase in the number of calls he's attended this year | 0:21:50 | 0:21:55 | |
'due to a craze called balconing.' | 0:21:55 | 0:21:57 | |
SIRENS WAIL | 0:22:18 | 0:22:20 | |
How many people... | 0:22:22 | 0:22:24 | |
every summer are doing this? | 0:22:24 | 0:22:26 | |
40, just this one summer?! | 0:22:42 | 0:22:44 | |
-There's been 40 falls from balconies? -Yes. | 0:22:44 | 0:22:47 | |
How many of them 40 are dying? | 0:22:47 | 0:22:50 | |
When you tell me your stories | 0:22:57 | 0:22:59 | |
about people falling and people dying, | 0:22:59 | 0:23:03 | |
the strip doesn't look that appealing. | 0:23:03 | 0:23:05 | |
It doesn't look so fun. You know? | 0:23:05 | 0:23:07 | |
It's a tough gig, and I've definitely learnt that today. | 0:23:14 | 0:23:18 | |
I mean, people deserve to have wicked holidays, | 0:23:18 | 0:23:20 | |
but just spending time on the other side really opens your eyes | 0:23:20 | 0:23:26 | |
to a lot of things that would... | 0:23:26 | 0:23:28 | |
..completely go over your head. | 0:23:30 | 0:23:31 | |
No is broken. It's only for the... | 0:23:33 | 0:23:35 | |
No, no is broken. | 0:23:37 | 0:23:38 | |
No, it's only for the... | 0:23:38 | 0:23:39 | |
Manu's saying he's been doing this profession for 15 years | 0:23:42 | 0:23:46 | |
and this is the worst year he's seen so far. | 0:23:46 | 0:23:49 | |
You know, the violent behaviour, because of the drinking, | 0:23:49 | 0:23:52 | |
is on the rise. | 0:23:52 | 0:23:54 | |
More people have died this year. | 0:23:54 | 0:23:56 | |
You know, what starts out as an amazing holiday | 0:23:56 | 0:23:59 | |
with all the girls or all your lads... | 0:23:59 | 0:24:01 | |
..can... | 0:24:03 | 0:24:05 | |
..end with someone going home in a body bag. I mean, that's just... | 0:24:05 | 0:24:08 | |
No-one wants to talk about it, because you don't... | 0:24:10 | 0:24:13 | |
want to dampen the mood, but that's what happens. | 0:24:13 | 0:24:16 | |
Thousands of accidents happen on the streets of Magaluf, | 0:24:18 | 0:24:21 | |
but the danger doesn't end there. | 0:24:21 | 0:24:24 | |
After the bars close, | 0:24:24 | 0:24:25 | |
drunken tourists carry on the party back at their hotels, | 0:24:25 | 0:24:29 | |
creating a whole new recipe for disaster... | 0:24:29 | 0:24:32 | |
..and it's the people who clean up the aftermath of those parties | 0:24:33 | 0:24:37 | |
that I'm going to be working with today. | 0:24:37 | 0:24:39 | |
Hola. | 0:24:40 | 0:24:42 | |
Hello. I'm Stacey. | 0:24:43 | 0:24:45 | |
-Sandra. -Sandra? -Sandra. -Sandra, nice to meet you. | 0:24:45 | 0:24:48 | |
-Yoli. -Yoli, nice to meet you. | 0:24:48 | 0:24:50 | |
How many rooms do you want me to clean today? | 0:24:50 | 0:24:53 | |
It just depends to you. How strong you see, you know? | 0:24:53 | 0:24:56 | |
Oh, really? They're bad? | 0:24:56 | 0:24:58 | |
A lot of stuff on the floor, a lot of rubbish... | 0:24:59 | 0:25:01 | |
What's the worst room that you've ever found? | 0:25:01 | 0:25:04 | |
What state has it been in? | 0:25:04 | 0:25:06 | |
A few weeks ago, we had one full of blood, | 0:25:06 | 0:25:08 | |
where something happened and it was just full of blood. | 0:25:08 | 0:25:10 | |
-The bed, the mattress... -Blood?! Blood?! | 0:25:10 | 0:25:13 | |
-All over the bed, the sheets...? -Yeah, yeah, yeah. | 0:25:15 | 0:25:17 | |
-The mattress? -Yeah, the mattress. | 0:25:17 | 0:25:19 | |
And it's normal for some of these rooms to be left in a real state? | 0:25:19 | 0:25:22 | |
It's a hotel for young people, mainly young people. | 0:25:22 | 0:25:26 | |
They come here just to party, to have fun. | 0:25:26 | 0:25:28 | |
Sometimes, out of control... | 0:25:28 | 0:25:30 | |
When something happens, you've got to get money from them, | 0:25:30 | 0:25:33 | |
and this is a bit stressful sometimes, | 0:25:33 | 0:25:35 | |
because you don't now how people are going to react. | 0:25:35 | 0:25:37 | |
Some people are very aggressive... | 0:25:37 | 0:25:39 | |
So, you know... And, as well, if they are drunk at the time, then... | 0:25:39 | 0:25:43 | |
'With most guests not being early risers, | 0:25:44 | 0:25:47 | |
'the rooms are only cleaned after people have checked out.' | 0:25:47 | 0:25:50 | |
I follow you? | 0:25:50 | 0:25:52 | |
Oh, my God! It smells a bit funny in here. | 0:25:55 | 0:25:59 | |
Oh! | 0:25:59 | 0:26:00 | |
STACEY GROANS | 0:26:08 | 0:26:09 | |
Oh, my gosh! Is that a condom? | 0:26:12 | 0:26:16 | |
That's disgusting! | 0:26:16 | 0:26:17 | |
STACEY SCREAMS | 0:26:19 | 0:26:20 | |
Why do they have to blow it up? That is so grim! | 0:26:20 | 0:26:22 | |
There's hair hanging off it! There's hair! | 0:26:24 | 0:26:26 | |
I've never seen so much hair... | 0:26:26 | 0:26:27 | |
Oh, crisps and roll ups. That's disgusting! | 0:26:34 | 0:26:38 | |
No-one's suggesting we come on holiday | 0:26:38 | 0:26:40 | |
and give it a spring clean every morning. | 0:26:40 | 0:26:42 | |
It's just putting stuff in the bin, you know? | 0:26:42 | 0:26:44 | |
I don't mean to sound like an old square, | 0:26:46 | 0:26:48 | |
but do you leave your hotel like this? | 0:26:48 | 0:26:50 | |
Make-up all over the floor, look at that. | 0:26:50 | 0:26:53 | |
Hair everywhere. | 0:26:53 | 0:26:55 | |
'Sandra's cleaned endless hotel rooms, | 0:26:55 | 0:26:58 | |
'but is still shocked at what she finds.' | 0:26:58 | 0:27:00 | |
Sperm on the windows?! | 0:27:13 | 0:27:15 | |
Dripping down the window? | 0:27:16 | 0:27:18 | |
'Both Sandra and Yoli earn just over 1,000 euros a month, | 0:27:20 | 0:27:24 | |
'for what seems to me a thankless task.' | 0:27:24 | 0:27:27 | |
The chairs, they take them and throw them off the balcony...? Si. | 0:27:47 | 0:27:51 | |
And that happens so much that you're having to number the furniture, | 0:27:51 | 0:27:55 | |
to know who's thrown it, what room it's come from? | 0:27:55 | 0:27:58 | |
So far this year, broken, ripped and burnt furniture | 0:28:02 | 0:28:06 | |
has cost the hotel over 7,000 euros, | 0:28:06 | 0:28:09 | |
but that's only the tip of a much more serious problem. | 0:28:09 | 0:28:12 | |
They go from this balcony to that balcony, to that balcony...? Si. | 0:28:19 | 0:28:23 | |
And people fall? | 0:28:23 | 0:28:24 | |
Here?! Si. | 0:28:28 | 0:28:29 | |
308?! Si. | 0:28:32 | 0:28:33 | |
That way? That room? | 0:28:33 | 0:28:35 | |
That's tragic. | 0:28:49 | 0:28:51 | |
The rooms, the mess, the... | 0:28:57 | 0:28:59 | |
the sperm on the windows, the ketchup thrown everywhere, | 0:28:59 | 0:29:02 | |
the vomit, the chicken and chips in the bed... | 0:29:02 | 0:29:05 | |
that's all...grim, but, actually... | 0:29:05 | 0:29:08 | |
..people are dying here. | 0:29:09 | 0:29:10 | |
'It's not known if, or how much, the girl had been drinking, | 0:29:13 | 0:29:16 | |
'and the hotel was not at fault. | 0:29:16 | 0:29:19 | |
'Similar deaths are happening all over Magaluf.' | 0:29:19 | 0:29:22 | |
'It's not only devastating for the families, | 0:29:24 | 0:29:26 | |
'but has a huge impact on the people | 0:29:26 | 0:29:28 | |
'who have to deal with these accidents.' | 0:29:28 | 0:29:30 | |
'I'm returning to the hotel to meet Alex, | 0:29:32 | 0:29:34 | |
'who was on duty the night the young girl died.' | 0:29:34 | 0:29:37 | |
-Hello. -Hello. -Are you Alex? -Yeah. | 0:29:39 | 0:29:41 | |
-Alex, I'm Stacey. -Nice to meet you. -Nice to meet you, sir. | 0:29:41 | 0:29:44 | |
Thank you so, so much for agreeing to see me tonight. | 0:29:44 | 0:29:47 | |
-You're welcome. -I really appreciate it. | 0:29:47 | 0:29:49 | |
'It's Alex's first season working in Magaluf, | 0:29:50 | 0:29:53 | |
'doing night shifts in the hotel, | 0:29:53 | 0:29:55 | |
'and that evening in May is one he won't forget.' | 0:29:55 | 0:29:59 | |
Now, it's easier to talk about it, | 0:29:59 | 0:30:03 | |
but that night was horrible. | 0:30:03 | 0:30:05 | |
You see... | 0:30:05 | 0:30:07 | |
You just see a girl falling and she just appeared from the nothing, | 0:30:07 | 0:30:11 | |
and the first two seconds, I was, like, thinking, | 0:30:11 | 0:30:14 | |
"Oh, they throw a chair, or..." I didn't... | 0:30:14 | 0:30:17 | |
I didn't realise it was a person. | 0:30:17 | 0:30:19 | |
Alex, will you talk me through what happened? | 0:30:19 | 0:30:22 | |
OK. I was just like... | 0:30:22 | 0:30:24 | |
-So, you're working here, right? -Yeah, like always. | 0:30:24 | 0:30:26 | |
And I was just, like, going to the door to smoke a cigarette | 0:30:26 | 0:30:29 | |
and when I was like, I don't know, maybe it was around... | 0:30:29 | 0:30:33 | |
..like, here, I just saw something falling down and I was like, | 0:30:34 | 0:30:38 | |
as I told you, "Oh, a chair, or something..." | 0:30:38 | 0:30:40 | |
and when I was here, I saw the legs, and I was like, "Whoa." | 0:30:40 | 0:30:44 | |
And that's when I just went to her... | 0:30:44 | 0:30:47 | |
to see her, and she was...all mess. | 0:30:47 | 0:30:50 | |
And then I called the ambulance and everything, but it was too late. | 0:30:52 | 0:30:55 | |
The doctors say they die in the moment. | 0:30:55 | 0:30:58 | |
I think that's the worst thing you can see. | 0:30:59 | 0:31:02 | |
And how long had the two girls been in this hotel? | 0:31:02 | 0:31:05 | |
Two hours. | 0:31:05 | 0:31:07 | |
They just came here, leave the bags in the room, go out, | 0:31:07 | 0:31:11 | |
and when they come back like two, three hours later... | 0:31:11 | 0:31:15 | |
that happened. | 0:31:15 | 0:31:16 | |
'On his shift, Alex is responsible for the safety | 0:31:16 | 0:31:19 | |
'of the 110 guests in the hotel. | 0:31:19 | 0:31:22 | |
'When they return from the strip after a heavy day's drinking, | 0:31:22 | 0:31:25 | |
'it becomes the toughest part of his job.' | 0:31:25 | 0:31:28 | |
-DISTANT SCREAMING AND SHOUTING -Can you see something? | 0:31:28 | 0:31:30 | |
Fuck. I don't know if there's... | 0:31:30 | 0:31:33 | |
Please... Go into your room. | 0:31:33 | 0:31:37 | |
-Alex, was that her balcony? -Yeah. MAN ON BALCONY: -Hello, baby! | 0:31:37 | 0:31:40 | |
-Where them guys are now, that's where she fell from? -Yeah. | 0:31:40 | 0:31:43 | |
Oh, fuck. | 0:31:43 | 0:31:46 | |
Let's see what happens... | 0:31:46 | 0:31:48 | |
You've got to tell them to be careful. | 0:31:48 | 0:31:50 | |
-Do you have to do this a lot? -Yeah. | 0:31:51 | 0:31:53 | |
-Every night? -Every night. | 0:31:53 | 0:31:55 | |
-Hello. Please be careful on your balcony. -Aye, sorry... | 0:31:56 | 0:31:59 | |
-Because I saw you, like... -You all right, son? -..kind of... | 0:31:59 | 0:32:02 | |
-and I don't want you to fall down. -Aye, no, no, totally... | 0:32:02 | 0:32:04 | |
-OK. -Sorry. | 0:32:04 | 0:32:06 | |
Come on, my son! You all right, buddy? | 0:32:06 | 0:32:08 | |
I'm fucked, eh? I'm fucked! | 0:32:08 | 0:32:10 | |
Careful... | 0:32:10 | 0:32:12 | |
Careful on that balcony. | 0:32:12 | 0:32:14 | |
Aye, sorry. Honestly... | 0:32:14 | 0:32:15 | |
Listen to Alex. | 0:32:17 | 0:32:19 | |
I love you, baby! | 0:32:19 | 0:32:20 | |
-Sorry, sorry. -OK. Calm down, please. -Sorry. | 0:32:22 | 0:32:25 | |
-So, you have to do that every night in the summer? -Yeah. | 0:32:25 | 0:32:28 | |
Go and tell them to be careful on the balcony? | 0:32:28 | 0:32:31 | |
Yeah, because, I mean, if... | 0:32:31 | 0:32:32 | |
They normally like to stay on the balcony, and they like to be... | 0:32:32 | 0:32:35 | |
Because we have, like, two or three chairs on the balcony, | 0:32:35 | 0:32:38 | |
and they like to be there smoking and have the last drink, I guess. | 0:32:38 | 0:32:41 | |
The problem is, if they stand up... | 0:32:41 | 0:32:44 | |
Like, when you are drunk, maybe your body, like, moves a little bit. | 0:32:44 | 0:32:47 | |
Maybe you move too much and... | 0:32:47 | 0:32:50 | |
I don't want that to happen again. I think one time is enough. | 0:32:50 | 0:32:54 | |
Now, when I hear something, like, a big noise, | 0:32:54 | 0:32:57 | |
I'm, like, in tension... | 0:32:57 | 0:33:00 | |
like, to see what happens. | 0:33:00 | 0:33:01 | |
Maybe it's only a glass or some food they throw, | 0:33:01 | 0:33:05 | |
but if I heard something, like, really noise, | 0:33:05 | 0:33:08 | |
GIRL SCREAMS IN DISTANCE really, really big noise, I can get... Sorry. | 0:33:08 | 0:33:12 | |
It's them again. | 0:33:15 | 0:33:16 | |
Every night. | 0:33:18 | 0:33:19 | |
-I feel uneasy. -MUSIC BLARES | 0:33:19 | 0:33:21 | |
-Can you turn the volume down, please? -Aye. Sorry. | 0:33:21 | 0:33:24 | |
OK, there are people trying to sleep. | 0:33:24 | 0:33:25 | |
MAN IN ROOM LAUGHS AND SHOUTS | 0:33:25 | 0:33:27 | |
Alex, you know, he's come to work, and I think people... | 0:33:30 | 0:33:33 | |
you know, they don't necessarily think about | 0:33:33 | 0:33:35 | |
how it affects the people who work here in Magaluf. | 0:33:35 | 0:33:39 | |
You know, these people, they're in that room... | 0:33:39 | 0:33:41 | |
PEOPLE ON BALCONY SCREAM AND SHOUT | 0:33:41 | 0:33:44 | |
-Oh, flipping hell! -WOMAN ON BALCONY: | 0:33:44 | 0:33:46 | |
There you go again, look. | 0:33:46 | 0:33:48 | |
I mean, there's four people on that balcony now. | 0:33:48 | 0:33:50 | |
They're on the exactly the same balcony that that young girl was | 0:33:50 | 0:33:53 | |
when she fell off it. | 0:33:53 | 0:33:54 | |
Alex is out having a fag, and he panics, you can see him panicking. | 0:33:54 | 0:33:58 | |
He's been up to them twice already. | 0:33:58 | 0:34:00 | |
And you can just so easily see how it can go from... | 0:34:00 | 0:34:03 | |
..a wicked night to... | 0:34:05 | 0:34:06 | |
..you know, a tragedy. It's just a slip, isn't it? | 0:34:08 | 0:34:11 | |
It's just that one second. I mean, it's happened. | 0:34:11 | 0:34:15 | |
That's not me stood here trying to be really dramatic | 0:34:15 | 0:34:17 | |
and ruining everyone's holidays. It's happened. | 0:34:17 | 0:34:20 | |
In that room, on that balcony, it's happened. | 0:34:20 | 0:34:22 | |
It's happened this summer. It happened a couple of months ago. | 0:34:22 | 0:34:25 | |
'Alex's job is hard, but he believes it's made even harder | 0:34:25 | 0:34:28 | |
'when the guests drink to excess.' | 0:34:28 | 0:34:30 | |
If you're drunk, it's OK. The problem is if you are too drunk. | 0:34:30 | 0:34:32 | |
I think it's also because we have... | 0:34:32 | 0:34:35 | |
really, really young people. | 0:34:35 | 0:34:36 | |
Like from 18, 19 or 22, 23, and they love to drink. | 0:34:36 | 0:34:41 | |
For example, they can be screaming in the rooms | 0:34:41 | 0:34:44 | |
or throwing chairs from the balcony, | 0:34:44 | 0:34:46 | |
and you have to go to the rooms, talk to them, | 0:34:46 | 0:34:49 | |
and sometimes, they get really aggressive. | 0:34:49 | 0:34:52 | |
Be honest with me, Alex. You can tell me the truth. | 0:34:52 | 0:34:54 | |
Are you ever scared when you have to confront big lads, | 0:34:54 | 0:34:57 | |
-four, five boys? -A lot of times. -Of course. | 0:34:57 | 0:35:00 | |
Just a moment, sorry. | 0:35:00 | 0:35:01 | |
-God, we can't let that go! -SHE LAUGHS | 0:35:04 | 0:35:06 | |
We have to have our wits about us at all times! | 0:35:06 | 0:35:09 | |
He's got an incredibly tough job. | 0:35:11 | 0:35:14 | |
You know, when this hotel's in full swing, he's responsible... | 0:35:14 | 0:35:18 | |
..for 100 people. | 0:35:19 | 0:35:20 | |
Listen, please, can you keep it down? | 0:35:22 | 0:35:24 | |
Please. People are complaining and everything, OK? Thank you. | 0:35:24 | 0:35:28 | |
100 drunk people... | 0:35:29 | 0:35:30 | |
..who are difficult to handle. | 0:35:33 | 0:35:35 | |
I think it takes a certain type of person | 0:35:35 | 0:35:38 | |
to work in this type of hotel in Magaluf. | 0:35:38 | 0:35:41 | |
It's constant. | 0:35:41 | 0:35:42 | |
It's a constant battle to try and keep everything... | 0:35:42 | 0:35:46 | |
..ticking along nicely. | 0:35:47 | 0:35:49 | |
'This year, over 200 tourists have suffered unnatural deaths in Majorca, | 0:36:00 | 0:36:05 | |
'and I want to know how much of a part alcohol plays in the death toll.' | 0:36:05 | 0:36:09 | |
I'm meeting local pathologist Javier Alarcon to find out more. | 0:36:12 | 0:36:15 | |
-Hola, que tal? Como estas? -Hola, como estas? -Muy bien, tu? | 0:36:15 | 0:36:19 | |
How many tourists have died | 0:36:20 | 0:36:24 | |
because, you believe, they've drunk too much? | 0:36:24 | 0:36:28 | |
Yo creo que si que tiene que cambiar... | 0:36:39 | 0:36:41 | |
'In some autopsies, Javier tells me he's found people's alcohol levels | 0:36:41 | 0:36:45 | |
'to be ten times over the Spanish limit.' | 0:36:45 | 0:36:48 | |
It's the amount, it's the volume that some people are consuming | 0:36:48 | 0:36:54 | |
that is causing... | 0:36:54 | 0:36:55 | |
..these deaths? | 0:36:56 | 0:36:57 | |
You know, you're dealing with 15, 16, 17-year-olds, sometimes. | 0:37:00 | 0:37:04 | |
How does that make you feel? | 0:37:04 | 0:37:06 | |
If excessive drinking wasn't popular in Magaluf, in Punta Ballena... | 0:37:18 | 0:37:23 | |
..would you be dealing with less people? | 0:37:25 | 0:37:29 | |
You think it will always exist? | 0:37:35 | 0:37:37 | |
Umm... | 0:37:58 | 0:37:59 | |
Yeah, a bit of a reality check in there. | 0:38:00 | 0:38:03 | |
I guess Javier just confirmed, really, | 0:38:03 | 0:38:06 | |
that it's the excessive drinking that's playing a massive part | 0:38:06 | 0:38:10 | |
in the incidents that he's dealing with. | 0:38:10 | 0:38:13 | |
He said 80 to 90% have got large volumes of alcohol in their system. | 0:38:13 | 0:38:19 | |
You know, it's not necessarily the drink, it's not the place, | 0:38:19 | 0:38:23 | |
it's the amount, | 0:38:23 | 0:38:25 | |
it's the excessiveness that's causing problems. | 0:38:25 | 0:38:27 | |
You know, he's completely impartial, and he himself says, | 0:38:27 | 0:38:31 | |
"Yeah, things...things need to change." | 0:38:31 | 0:38:33 | |
'I've seen the effect alcohol has on tourists, | 0:38:40 | 0:38:43 | |
'but what effect does tourism have on the 4,500 residents | 0:38:43 | 0:38:47 | |
'who live and work in Magaluf all year round?' | 0:38:47 | 0:38:50 | |
'I've arranged to meet a local shop owner, Rene Nes. | 0:38:53 | 0:38:56 | |
'She's been living on the Punta Ballena almost 40 years.' | 0:38:56 | 0:39:00 | |
-Hola! -Buenas tardes. -Buena seres. | 0:39:00 | 0:39:04 | |
-How are you? -Pleased to meet you. -Pleasure to meet you. | 0:39:04 | 0:39:07 | |
-I hear that you have lived here for a very long time. -Mm-hmm. | 0:39:07 | 0:39:11 | |
How has Magaluf changed, if it has? | 0:39:11 | 0:39:14 | |
The people are different. | 0:39:14 | 0:39:15 | |
We do want the families back, the families we used to have. | 0:39:15 | 0:39:19 | |
Whereas now, the youngsters will come over, | 0:39:20 | 0:39:23 | |
the only thing they like to do is drink, drink, drink, and be hooligans. | 0:39:23 | 0:39:27 | |
Obviously, we always want tourism here, but we don't want THIS tourism. | 0:39:27 | 0:39:32 | |
Tell me what it's like to live on Punta Ballena. | 0:39:32 | 0:39:36 | |
Well, in the summer, it's a hell, | 0:39:36 | 0:39:39 | |
and in the winter, it's paradise. | 0:39:39 | 0:39:42 | |
People started feeling comfortable just using the street as toilets. | 0:39:42 | 0:39:47 | |
Others will strip off completely | 0:39:47 | 0:39:50 | |
and they will have sex in front of everybody. | 0:39:50 | 0:39:54 | |
Where I live, there's a lot of kids, | 0:39:54 | 0:39:55 | |
there's a lot of, five, six, seven, eight, nine, ten, 11-year-old kids, | 0:39:55 | 0:40:00 | |
and they're not supposed to see that. | 0:40:00 | 0:40:02 | |
To me, lately, Magaluf seems the place without a law. | 0:40:02 | 0:40:07 | |
Rene goes on to say that the biggest worry for local residents | 0:40:09 | 0:40:13 | |
is that this type of tourism is causing a new wave of street crime. | 0:40:13 | 0:40:17 | |
The biggest problem is the prostitute on the street, | 0:40:17 | 0:40:21 | |
and even people who live here are scared of them. | 0:40:21 | 0:40:25 | |
The prostitutes are not prostitutes. | 0:40:25 | 0:40:27 | |
They are thieves. | 0:40:27 | 0:40:29 | |
-Are they prostitutes that steal, or...? -No, they are just thieves. | 0:40:29 | 0:40:32 | |
-Pretending? -Yeah, they are pretending they are prostitutes, | 0:40:32 | 0:40:36 | |
but they are just after the money. | 0:40:36 | 0:40:38 | |
-So, the man thinks that he's going to get a service...? -Mm-hmm. | 0:40:38 | 0:40:41 | |
..and then she'll take his things? | 0:40:41 | 0:40:43 | |
Anything he has in his pocket goes. Mobile, anything. | 0:40:43 | 0:40:46 | |
And have you seen this? You've seen this happen? | 0:40:46 | 0:40:50 | |
-Yes. Too often. -Too often? -Too often. | 0:40:50 | 0:40:53 | |
And everyone knows this is happening? | 0:40:53 | 0:40:55 | |
Oh, yeah. Even the police and Guardia Civil. | 0:40:55 | 0:40:57 | |
-This isn't just one prostitute...? -No, it's a bunch. It's a group. | 0:40:57 | 0:41:01 | |
It's a known thing? A group? | 0:41:01 | 0:41:03 | |
Yeah, 20, 30... | 0:41:03 | 0:41:06 | |
I don't... I can't count them no more, there's too many. | 0:41:06 | 0:41:09 | |
So, they're coming here solely... | 0:41:09 | 0:41:12 | |
-..to rob from drunk British tourists? -Yeah. | 0:41:14 | 0:41:16 | |
-That's tourism. -That's tourism? -I suppose. | 0:41:16 | 0:41:20 | |
'I wanted to see for myself how the prostitutes operated...' | 0:41:20 | 0:41:24 | |
'..and it's not long after midnight that the women begin to appear.' | 0:41:28 | 0:41:32 | |
There's been a couple of girls floating around | 0:41:38 | 0:41:41 | |
for the past half an hour, an hour, | 0:41:41 | 0:41:43 | |
and you can see, every time a drunk guy walks past, | 0:41:43 | 0:41:45 | |
they're are kind of approaching him... | 0:41:45 | 0:41:48 | |
'Local bar manager Daniel works close by | 0:41:50 | 0:41:53 | |
'and sees this all the time.' | 0:41:53 | 0:41:56 | |
Every night without fail, there's probably, | 0:41:56 | 0:41:58 | |
I don't know, between 20 and 30... | 0:41:58 | 0:42:01 | |
well, prostitutes/robbers, more like robbers... | 0:42:01 | 0:42:04 | |
between here and there. | 0:42:04 | 0:42:05 | |
Every drunk man that comes stumbling along, | 0:42:05 | 0:42:08 | |
two or three of them straight round him, | 0:42:08 | 0:42:10 | |
whether they proposition him to have sex or whatever, | 0:42:10 | 0:42:13 | |
or they're just straight, hands in pockets... | 0:42:13 | 0:42:15 | |
And has it got worse? Are there more muggings? | 0:42:15 | 0:42:17 | |
Yeah, I think it has. I think there's got more and more girls. | 0:42:17 | 0:42:20 | |
They are, like, tooled up and that. They cut people and stuff. | 0:42:20 | 0:42:23 | |
They're not just... They're violent. | 0:42:23 | 0:42:25 | |
You should be able to walk home safely | 0:42:25 | 0:42:27 | |
without having everything stolen off you. | 0:42:27 | 0:42:29 | |
There's the argument to be had though, | 0:42:29 | 0:42:31 | |
if they didn't get SO drunk, they wouldn't be as vulnerable? | 0:42:31 | 0:42:34 | |
In the UK, I can get plastered, fall asleep on a bench and wake up with everything. | 0:42:34 | 0:42:37 | |
What you want to happen? What you hope...? | 0:42:37 | 0:42:39 | |
What do you think needs to be done? | 0:42:39 | 0:42:41 | |
It needs to be sorted out, just to make it safe. | 0:42:41 | 0:42:43 | |
If I went and robbed someone, I'd get arrested for it. | 0:42:43 | 0:42:47 | |
But they do it night in, night out, and get away with it. | 0:42:47 | 0:42:50 | |
'Within minutes, I see the women picking out and following lone men.' | 0:42:52 | 0:42:56 | |
'I can't believe it when I see one of the women | 0:43:03 | 0:43:06 | |
'attempt to put her hand in a man's pocket.' | 0:43:06 | 0:43:08 | |
It's so obvious! I mean, it's...it's... | 0:43:08 | 0:43:10 | |
..it's blatantly obvious what they're doing. | 0:43:12 | 0:43:14 | |
They don't even try and hide it, that's the mad thing. | 0:43:14 | 0:43:17 | |
They do it in front of people. | 0:43:17 | 0:43:18 | |
I'd be so surprised if I ever got one of them girls to speak to me. | 0:43:19 | 0:43:23 | |
-SHE GASPS -She's pulling him! | 0:43:23 | 0:43:26 | |
What's going on, girls?! | 0:43:26 | 0:43:27 | |
We're just wondering why you keep chasing them guys? | 0:43:29 | 0:43:33 | |
Girls, come and speak to me! | 0:43:33 | 0:43:34 | |
Here we are. | 0:43:36 | 0:43:38 | |
Girls, talk to me! | 0:43:38 | 0:43:39 | |
Girls, come and have a chat with me! | 0:43:45 | 0:43:48 | |
Girls, where are you going? | 0:43:48 | 0:43:49 | |
Here we are, look. | 0:43:49 | 0:43:51 | |
WOMAN CRIES OUT | 0:43:51 | 0:43:52 | |
The two guys that work in the pub said to me, | 0:43:53 | 0:43:57 | |
"Come out here, come and have a look at this..." | 0:43:57 | 0:43:59 | |
..and I saw her pulling him, trying to get in his pockets. | 0:44:02 | 0:44:05 | |
I saw it with my own eyes. | 0:44:05 | 0:44:07 | |
'I hardly catch my breath when the girls are back.' | 0:44:09 | 0:44:12 | |
It's almost laughable, | 0:44:13 | 0:44:15 | |
but it does seem like these girls have got free rein. | 0:44:15 | 0:44:17 | |
They're going around mugging vulnerable people, | 0:44:17 | 0:44:20 | |
but it is a worry, it is a concern, | 0:44:20 | 0:44:22 | |
especially when you've got 18-year-old lads coming out here. | 0:44:22 | 0:44:25 | |
They're on their holidays, they're getting really boozed, | 0:44:25 | 0:44:28 | |
they've fell away from the crowds... It's totally going on. | 0:44:28 | 0:44:31 | |
It certainly makes you want to have a chat with the people up above, | 0:44:31 | 0:44:34 | |
and see if, (a) they know about it | 0:44:34 | 0:44:37 | |
and, (b) what they plan to do about it, | 0:44:37 | 0:44:39 | |
because tourism is the most important thing on this island. | 0:44:39 | 0:44:43 | |
So, surely, if you're happy enough to take all the tourists' money, | 0:44:43 | 0:44:47 | |
you have to...you have to be looking after these people | 0:44:47 | 0:44:50 | |
and making sure their safety is a priority | 0:44:50 | 0:44:53 | |
when they're on your island, when they're in Magaluf. | 0:44:53 | 0:44:56 | |
'I want to take this right to the top, but my first port of call | 0:44:59 | 0:45:03 | |
'are the people whose job it is to protect and serve.' | 0:45:03 | 0:45:06 | |
'I want to see how the local police cope with the violence | 0:45:07 | 0:45:10 | |
'and the crime on Magaluf's streets.' | 0:45:10 | 0:45:12 | |
'Tonight, I'll be working with two of Magaluf's finest, | 0:45:17 | 0:45:20 | |
'Pablo and Cisco.' | 0:45:20 | 0:45:22 | |
OK, so you've got your vest on, you got a gun there, | 0:45:22 | 0:45:25 | |
-walkie-talkie, gloves... -Yes. | 0:45:25 | 0:45:28 | |
-All this is for back-up... -Correct. -..if necessary? -Yes. | 0:45:28 | 0:45:31 | |
Punta Ballena, here we come! | 0:45:32 | 0:45:34 | |
Out with the police... | 0:45:34 | 0:45:36 | |
'The officers begin their nightly patrol of Magaluf. | 0:45:41 | 0:45:44 | |
'In the summer, there are six cars patrolling the strip every night. | 0:45:44 | 0:45:48 | |
'Each car deals with up to 40 calls.' | 0:45:48 | 0:45:51 | |
-When you're all told, "Oh, you going to Punta Ballena tonight..." -Yes? | 0:45:51 | 0:45:55 | |
..do you know that you're in for a busy night? | 0:45:55 | 0:45:57 | |
-Yes, especially when it's weekend. -And weekends in summertime? | 0:45:57 | 0:46:01 | |
-There is no weekend in summertime. Every day is a weekend. -Oh! | 0:46:01 | 0:46:05 | |
Has there been an increase in alcohol-related incidents | 0:46:05 | 0:46:09 | |
for you guys this year? | 0:46:09 | 0:46:10 | |
Yes. Compared from other years. | 0:46:10 | 0:46:13 | |
The actual incidents that you're getting called out for, | 0:46:13 | 0:46:16 | |
because people have drunk too much alcohol, what are they? | 0:46:16 | 0:46:19 | |
An increase of fights, especially when there is not many ladies. | 0:46:19 | 0:46:23 | |
So, the guys are fighting, maybe. | 0:46:24 | 0:46:26 | |
Don't ask me why, but they decide to fight. | 0:46:26 | 0:46:29 | |
'They tell me, as the heat rises, so does the violence, | 0:46:29 | 0:46:32 | |
'and they can deal with up to ten fights on a hot summer night.' | 0:46:32 | 0:46:36 | |
How serious can the fights get? | 0:46:36 | 0:46:38 | |
Sometimes only a punch or a hit, or something like this, | 0:46:38 | 0:46:41 | |
-and sometimes with the bottles... -Drunk, knife... | 0:46:41 | 0:46:44 | |
'For these police officers, violence is never far away, | 0:46:44 | 0:46:47 | |
'as we're soon called to defuse a brawl at a bar.' | 0:46:47 | 0:46:50 | |
Easy, easy, man. Easy, easy. | 0:46:51 | 0:46:53 | |
Busted for no reason! | 0:46:53 | 0:46:54 | |
INDISTINCT CHATTER, RADIO BEEPS | 0:46:54 | 0:46:58 | |
One of them just smacked me, | 0:46:58 | 0:46:59 | |
and then I had about 12 of them, like, fucking... | 0:46:59 | 0:47:01 | |
RADIO CHATTER | 0:47:01 | 0:47:02 | |
'The young man claims it was the bar staff who attacked him...' | 0:47:02 | 0:47:06 | |
Hey! | 0:47:06 | 0:47:07 | |
He's calling me! | 0:47:09 | 0:47:11 | |
-Come with me. Come with me. -OK, I'm coming with you. What? | 0:47:11 | 0:47:15 | |
'..but the bar's promoter has a different story.' | 0:47:15 | 0:47:17 | |
I was having a drink in a bar... | 0:47:17 | 0:47:19 | |
-..and somebody threw an ashtray at somebody. -OK. | 0:47:20 | 0:47:24 | |
'With no reliable witnesses, there's nothing more the police can do.' | 0:47:24 | 0:47:28 | |
-So, there's two very different stories? -Two different stories. | 0:47:28 | 0:47:31 | |
So, where... Where do you go from here? Do you...? | 0:47:31 | 0:47:33 | |
'It's not just the Punta Ballena that keeps the police busy.' | 0:47:43 | 0:47:47 | |
There is a person laying down on the beach, dressed, | 0:47:47 | 0:47:50 | |
and it seems that he's unconscious. | 0:47:50 | 0:47:52 | |
'At night, Magaluf's beach is a dark and dangerous place.' | 0:47:52 | 0:47:56 | |
-Where is he, love? -Just over there. | 0:47:56 | 0:47:58 | |
'This August in Magaluf, there were 300 reported robberies.' | 0:47:58 | 0:48:02 | |
Oh, shoot! | 0:48:02 | 0:48:03 | |
'Many happen on its beaches.' | 0:48:03 | 0:48:05 | |
-Hello, mate. -He's English. | 0:48:06 | 0:48:08 | |
Mister? Mister? | 0:48:08 | 0:48:10 | |
Hello, you're talking to the police. | 0:48:10 | 0:48:13 | |
Do we think that he could have already been robbed? | 0:48:13 | 0:48:15 | |
He has a wallet, and I think that nobody touched him. | 0:48:15 | 0:48:18 | |
-Oh, that's good! -Nobody's stolen...has stolen anything. | 0:48:18 | 0:48:21 | |
Mister! Are you OK? Are you fine? | 0:48:21 | 0:48:23 | |
'Luckily, he's not been robbed, | 0:48:23 | 0:48:25 | |
'but it's immediately obvious he HAS been drinking | 0:48:25 | 0:48:27 | |
'and he's not out of danger.' | 0:48:27 | 0:48:29 | |
The worry is how vulnerable he is. | 0:48:33 | 0:48:35 | |
I mean, there's literally one, two, three of us stood around him, | 0:48:35 | 0:48:38 | |
-and he has absolutely no idea that we're even here. -No, no, no. | 0:48:38 | 0:48:41 | |
What could have happened, realistically? | 0:48:41 | 0:48:44 | |
RADIO CHATTER | 0:48:48 | 0:48:51 | |
Give me your name, please... | 0:48:51 | 0:48:52 | |
-SLURRED: -J-O-N-A-T-H-A-N. | 0:48:52 | 0:48:56 | |
-MOCKS ACCENT: -Junahata? That's not a name! | 0:48:56 | 0:48:58 | |
Mister! Hey, Mister, we're the police! | 0:48:58 | 0:49:01 | |
Oh, nice, nice, nice! Nice! | 0:49:01 | 0:49:04 | |
Mister, Mister, be quiet. Police. Police. | 0:49:04 | 0:49:06 | |
Which hotel do you stay? | 0:49:06 | 0:49:08 | |
Do you remember where is your hotel? | 0:49:08 | 0:49:10 | |
Je peux pas en anglais... | 0:49:10 | 0:49:12 | |
Right, listen. The... | 0:49:14 | 0:49:17 | |
OK, listen to me. | 0:49:17 | 0:49:19 | |
What you're going to do now is go outside the beach. | 0:49:19 | 0:49:22 | |
This boy is completely trollied. I mean... | 0:49:22 | 0:49:24 | |
he's in no fit state to string a sentence together. | 0:49:24 | 0:49:28 | |
Apartment? | 0:49:30 | 0:49:32 | |
Umm... | 0:49:32 | 0:49:33 | |
I'm sure when you sign up as a policeman, | 0:49:33 | 0:49:35 | |
this isn't what you have in mind, | 0:49:35 | 0:49:37 | |
trying to get boozed people to talk to you, | 0:49:37 | 0:49:40 | |
because there's so many other things that need taking care of. | 0:49:40 | 0:49:43 | |
'After half an hour, the young man gave the police his name and hotel, | 0:49:43 | 0:49:47 | |
'but refused any further treatment and went on his way.' | 0:49:47 | 0:49:51 | |
'Returning to the car, | 0:49:54 | 0:49:55 | |
'Cisco points out some women he knows to be working as prostitutes.' | 0:49:55 | 0:49:59 | |
Is prostitution illegal here? | 0:50:05 | 0:50:07 | |
'They tell me that prostitution on the streets is not illegal. | 0:50:10 | 0:50:15 | |
'Their concern, like many of the residents in Magaluf, | 0:50:15 | 0:50:18 | |
'is the growing number of tourists | 0:50:18 | 0:50:20 | |
'being propositioned by the prostitutes and then being robbed.' | 0:50:20 | 0:50:24 | |
This is a new strategy of prostitution. | 0:50:24 | 0:50:27 | |
Prostitution is shown as a hook to later on commit a further crime. | 0:50:27 | 0:50:32 | |
-And that creates a new prototype of criminality. -Yeah. | 0:50:32 | 0:50:36 | |
'It's hard for the police to arrest the women. | 0:50:36 | 0:50:39 | |
'To do so, they need to catch them stealing, | 0:50:39 | 0:50:42 | |
'get a positive ID from the victim, who's often drunk, | 0:50:42 | 0:50:45 | |
'or catch them with stolen goods.' | 0:50:45 | 0:50:47 | |
'Pablo and Cisco regularly patrol streets away from the strip, | 0:50:49 | 0:50:54 | |
'knowing prostitutes get met by cars | 0:50:54 | 0:50:56 | |
'which they use to hide anything they may have stolen from tourists.' | 0:50:56 | 0:50:59 | |
I think they think he's their pimp, | 0:51:11 | 0:51:13 | |
because she was stood at the corner of the road waiting for someone | 0:51:13 | 0:51:17 | |
and now this guy has come down a dark road, away from the strip. | 0:51:17 | 0:51:21 | |
Can you please back him up, to tell him where was the lady hidden? | 0:51:21 | 0:51:25 | |
Yeah... | 0:51:25 | 0:51:26 | |
So, you're suspicious because the lady was hiding from you? | 0:51:29 | 0:51:32 | |
Yeah, totally. And this is the moment more important for us, | 0:51:32 | 0:51:36 | |
because it's the moment that she has all the... | 0:51:36 | 0:51:39 | |
If she's stolen something, she has it on her. | 0:51:39 | 0:51:41 | |
'Pablo found nothing in the car, so the driver was free to go.' | 0:51:41 | 0:51:45 | |
'As they searched the area for any suspected stolen goods, | 0:51:48 | 0:51:52 | |
'I take the opportunity to speak to the prostitute.' | 0:51:52 | 0:51:55 | |
What they are saying is that some of the prostitutes | 0:51:55 | 0:51:59 | |
are stealing and robbing. | 0:51:59 | 0:52:01 | |
I shouldn't believe them? | 0:52:03 | 0:52:04 | |
I'm not suggesting it's you... | 0:52:06 | 0:52:08 | |
'This summer, | 0:52:15 | 0:52:16 | |
'the police have identified approximately 200 prostitutes, | 0:52:16 | 0:52:21 | |
'many of whom they believe are stealing from tourists in Magaluf.' | 0:52:21 | 0:52:24 | |
'Her documents reveal she HAS been in trouble with the police before, | 0:52:27 | 0:52:31 | |
'and has a trial pending, | 0:52:31 | 0:52:33 | |
'but on this occasion, there has been no evidence of robbery.' | 0:52:33 | 0:52:36 | |
-Thank you. -Thank you for speaking to me. -OK. -Bye. | 0:52:36 | 0:52:40 | |
'The woman is free to go.' | 0:52:40 | 0:52:41 | |
-So, it's not been a quiet night? -No. It hasn't. | 0:52:44 | 0:52:47 | |
-This is a normal night for you? -Yeah, it can be more. | 0:52:47 | 0:52:51 | |
How do you do it? | 0:52:51 | 0:52:52 | |
If you keep your mind to serve and protect, you'll have the solution. | 0:52:52 | 0:52:56 | |
The guys were saying to me that things seem to be getting worse. | 0:52:58 | 0:53:01 | |
They don't know what happened this summer, | 0:53:01 | 0:53:03 | |
but for some reason, they were just... | 0:53:03 | 0:53:06 | |
inundated with calls. | 0:53:06 | 0:53:07 | |
It's just so, so busy this year. | 0:53:07 | 0:53:09 | |
Way more than last year. Way more than previous years. | 0:53:09 | 0:53:12 | |
If it continues...going that way, | 0:53:14 | 0:53:17 | |
where are we going to be in two, three, four, five years? | 0:53:17 | 0:53:20 | |
SIRENS WAIL | 0:53:20 | 0:53:22 | |
'It's clear that most of the people I've met | 0:53:29 | 0:53:31 | |
'who work and live in Magaluf are not only stretched, | 0:53:31 | 0:53:35 | |
'but really worried about the rising problems. | 0:53:35 | 0:53:38 | |
'And as more and more tourists visit the Punta Ballena, | 0:53:38 | 0:53:41 | |
'they think it's only going to get worse.' | 0:53:41 | 0:53:43 | |
THEY SHOUT AND CHANT | 0:53:43 | 0:53:46 | |
'I want to find out what, or if anything, | 0:53:47 | 0:53:50 | |
'is being done about these issues. | 0:53:50 | 0:53:53 | |
'So, before I leave, I want to question the mayor, Manu Onieva.' | 0:53:53 | 0:53:57 | |
Do you recognise the problems that come with Punta Ballena? | 0:53:57 | 0:54:02 | |
I guess what I'm saying is, you are the mayor in charge of Magaluf, | 0:54:25 | 0:54:29 | |
so it's your responsibility to focus on the issues that need addressing, | 0:54:29 | 0:54:34 | |
and implement them changes. | 0:54:34 | 0:54:36 | |
So, why do you think people are dying sometimes? | 0:54:36 | 0:54:40 | |
Why do you think people are getting seriously, seriously injured? | 0:54:40 | 0:54:44 | |
Some girls are getting raped. | 0:54:44 | 0:54:45 | |
Why do you think these things are happening? | 0:54:45 | 0:54:48 | |
Do you think it's the cheap alcohol? The free bars? | 0:54:48 | 0:54:51 | |
What would you like to change, | 0:55:01 | 0:55:02 | |
and when do you plan on making that happen? | 0:55:02 | 0:55:05 | |
When might new laws be introduced that can make sure | 0:55:13 | 0:55:17 | |
things like this aren't happening so often? | 0:55:17 | 0:55:19 | |
I asked him three times what he thinks needs to change, | 0:55:29 | 0:55:33 | |
and he accepted that things did need to change | 0:55:33 | 0:55:35 | |
but he didn't tell me what they were, | 0:55:35 | 0:55:38 | |
or when the changes would be put in place. So... | 0:55:38 | 0:55:42 | |
Do I think if I come here next summer things will be the same? | 0:55:42 | 0:55:45 | |
Yes. Do I think we're going to have the same problems? Yes. | 0:55:45 | 0:55:49 | |
And, really, if I'm honest, honest, honest, I only think... | 0:55:49 | 0:55:53 | |
..things will really change, | 0:55:54 | 0:55:55 | |
and the change will be fast and the change will be drastic... | 0:55:55 | 0:55:59 | |
when we stop coming here, because it's got... | 0:55:59 | 0:56:02 | |
It's got to a point where we don't want to come here on holiday, | 0:56:02 | 0:56:05 | |
and the money dries up. That's... | 0:56:05 | 0:56:07 | |
That's when they'll be... | 0:56:07 | 0:56:10 | |
eager and keen to make sure changes are put in place. | 0:56:10 | 0:56:14 | |
Subtitles by Red Bee Media Ltd | 0:56:33 | 0:56:39 |