Upgrade Me


Upgrade Me

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Transcript


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They are the everyday objects which apparently we can't live without.

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Innovative gadgets that fascinate and entertain.

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Shiny new devices that are constantly upgraded to be faster and more powerful,

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with must-have new features.

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# I'm the operator with my pocket calculator. #

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'Millions of us have succumbed to the culture of upgrading.'

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# I'm the operator with my pocket calculator. #

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'I'm already on my tenth mobile.

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'Why do so many of us...' Hello? '..covet the upgrade?'

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Wrong number.

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Is it really about functionality, the look, or the feel,

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or is there some deeper psychology at work here, to do with status and desire?

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Gadgets have changed our relationship with the world and rewired our perceptions.

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As I writer, I'm interested in their impact on our imaginations.

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It's really funky. 'This story will take me to the other side of the world...

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'to the beating heart of the upgrade.'

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The speed of product innovation continues to accelerate,

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but is it sustainable?

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And what's going to happen to all this stuff now?

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'The future is digital, but is it beautiful?'

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I am now very pleased to introduce someone who's written novels, short stories, television films.

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Most recently he's written a book about how music has shaped his life. It's called "Gig".

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And on top of all this, he's one of Britain's finest poets.

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Please will you welcome Simon Armitage.

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APPLAUSE AND CHEERING

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Hello. I'm going to start by reading a poem

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about the pace of modern life and its effect on the brain

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and its effect on the body, so it's a poem that goes very, very quickly

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and it's called Killing Time Number 2.

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Time in the brain cells Sweating like a nail bomb

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Trouble with the heartbeat spitting like a sten gun

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Cut to the chase, pick up the pace

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No such thing as a walkabout fun run

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Shoot yourself a glance in the chrome in the day-room

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Don't hang about You're running out of space, son

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Red light, stop sign Bellyful of road rage

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Ticket from the fuzz if you dawdle in the slow lane

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Pull up your socks Get out the blocks... VOICE FADES

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If the pace of life HAS accelerated, one major factor might be

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our obsession with keeping up with the speed of technological innovation.

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I'm very happy with my new Smartphone...

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I can communicate however, wherever and whenever I want.

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But at other times, I wonder if gadgets make us frantic and anxious.

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What drives our appetite to upgrade to the latest consumer technology?

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And how has new technology changed our lives?

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West Yorkshire, where I was born and live, was one of the cradles

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of the Luddite movement, and back then technology was a dirty word.

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Ironic, then, that without realising it,

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I've become a bit of a technophile with my sat-nav, Smartphone and laptop.

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And inside this little furry, blue pouch...

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I keep this little, silver memory stick.

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Every word that I've ever written is on that stick,

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which is pretty extraordinary, and I don't even think I will ever fill it.

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If I'm looking for evidence of upgrading, I needn't look much further than my own home.

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Dumped in a drawer on the landing are my past purchases.

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I suppose you could say that this drawer,

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and several others like it in the house, represent the story of my upgrading thus far.

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This is the archaeology of my upgrading.

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I don't whether these are trophies, or whether it's a sort of, you know, detritus, or what.

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This was my first laptop, which I actually feel quite sentimental about now.

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Probably bought this about ten years ago.

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But I was so proud of it and worried about losing it

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that I used to hide it under the settee every night when I went to bed.

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Sony Walkman, PDA, Palm Tungsten.

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This was probably the most useless device I ever bought.

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I was getting rid of a handwritten diary and transferring everything to this -

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contacts, appointments, names, addresses, telephone numbers -

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it was all going to be in here.

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And also you had to learn a whole new Hieroglyphic language

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before you could put information into it.

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Who wants to do that, you know at age 40-plus, learn a whole new language,

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just so they can write, "ten o clock, dentist"?

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Excavating this drawer makes me question my attitude to technology.

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Am I destined to carry on upgrading forever?

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The digital revolution has crept up on us all.

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It's now so common-place, we barely recognise it.

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Last year in the UK, we bought a cool 24 million new phones.

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It feels like the speed of upgrading is accelerating.

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I've come to the John Lewis department store in Oxford Street, London.

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Despite the credit crunch, in 2008, sales of consumer electronics

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across John Lewis's 28 stores were up 3% on 2007.

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Across Britain last year, we went on a technology buying spree of epic proportions.

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We purchased six million digital cameras,

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13 million computers and eight million new flat-screen televisions,

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and seven million MP3 players...

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..which must be music to the ears of retailers like John Lewis.

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I know it's an odd thing to say in a shop, but everything looks very new,

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you know, stuff that I haven't seen before.

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How often do the ranges change in all these, you know, various gadgets and things?

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Well, it varies slightly from product area to product area.

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I mean, the one that you're standing next to here in computing, this changes four times a year

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and it completely changes four times a year.

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-So every three months, everything is changed here.

-Yeah, total new range.

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That's probably the most rapid change that we see.

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Areas like televisions and DVD recorders, that type of thing,

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they normally change once a year but they have what they call a refresh, so pretty much every six months.

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'The entire camera range changes twice a year too.

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'It's mind-boggling how often everything is replaced.

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'Within months your new gadget is so...

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'yesterday?

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'The living rooms of Britain have been transformed into home-entertainment emporiums,

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'with a subwoofer behind every settee.'

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And is there one particular product that's driving this whole thing, would you say?

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I think, in the last five years, what's absolutely made people get excited about technology

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is the TV, because there's been this fundamental shift

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from the large box in the corner to something much slimmer and sleeker.

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Also people don't seem to be bothered any more, that it's a bit like being sat in the pub,

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you know, there's a sort of a 60 inch television there in the room.

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Why do you think people buy technology?

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Is it just need, or is it something else?

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There is need, so, "The telly broke, I want a new one."

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But for an awful lot of people it is about what their friends have got,

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it's perhaps a status, and it's very much become part of our lifestyle.

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So you see it in the media, you see it on television yourself,

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and people start to think, "I must buy into that."

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'The digital revolution has delivered uncountable gizmos and gadgets into the heart of our lives.

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'And to some they bring status and credibility, implying as they do success, knowledge and power.'

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When you're in this kind of Aladdin's cave of technology

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it's almost impossible not be seduced into the idea of wanting something.

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And I don't think it's just because everything is so shiny and sleek and slim-line and lightweight,

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it's the fact that it's all working and it all looks so neat and tidy

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and you think, "Actually my life could do with a bit of tidiness. If I get that thing there,

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"it's going to sort everything out, bring everything into focus, put everything in its right place."

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It does make you want to... does make you want to purchase.

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Looking around, upgrade culture seems to cross all boundaries of class, age and ethnicity.

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Perhaps it's been fuelled by the wealth that this country has enjoyed in recent years.

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When I was young, money was much tighter and there was far less choice.

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I'm going to meet some schoolchildren to discover just how much of this stuff today's kids have got,

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at a school I know well from my visits as a poet.

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My first gadget was a radio in the shape of an electric shaver.

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How hilarious is that?!

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It only played Radio One.

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In fact, it only seemed to play Grandad by Clive Dunn!

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OK, guys, if you could just pop your stuff... Just take it off the desk for the time being.

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If you just clear the desks, thanks.

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If you've brought a gadget or an electronic device with you today,

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can you just get them out and put them on the table?

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'I'm gob-smacked by the amount of stuff the children have brought in today to show me.

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'Holland Park School is a diverse inner-city comprehensive

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'and the pupils here come from every social background.'

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-Is that a special cover for that?

-Yeah.

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Oh, that's pretty cool.

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-You can put music on it.

-Can you watch videos on it as well?

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'These kids are 11 and 12, but a remarkable 49 out of 50 own a mobile phone.

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'Only a handful don't have the latest MP3 player or games console.

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'And every child here owns a digital camera.

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'You can't help thinking that gadgets are actually part of their identities.'

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Is it cool to be the same as everybody else or is it cool to be different?

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Could you be really cool by NOT having a phone?

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If you have a phone, it's cooler than not having a phone,

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but it's also cool to have a different phone to your friends.

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People like to compare their phones, for just like early on.

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Me and Dan were just comparing our phones, comparing the different features

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on our phones, such as the camera, the games, the downloading off the internet, and things like that.

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What is the ultimate gadget? What is the best gadget to have?

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-The iPhone.

-iPhone.

-Yeah.

-It's cool, it does everything.

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-So even though nobody here's got an iPhone, you've all heard of it?

-Yeah.

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You all know what one is and you all desire one?

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-Yeah.

-I don't think I really need one at this stage in life.

-Maybe you're in denial about it,

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secretly it's the thing that you desire more than anything?

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Um, not really.

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'Toys have long been status symbols for kids.

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'But for this generation, there seems to be a good deal

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'of social pressure on them and their parents to acquire the latest gadgets and be part of the gang.'

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It's also really interesting to see what a social tool they are.

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Gadgets are often thought of as things that isolate people,

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but watching them together here, it seems to me that they're often devices for bringing people together.

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'I thought it would be fun to see how many of them could recognise a portable music device from MY youth.'

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Has anybody got one of these?

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No. What is it?

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-What do you think it is?

-A box.

-I think it's a computer.

-Do you think it's a computer?

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I think it's one of the first computers ever made,

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inside the box.

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It looks like it could be some big, chunky laptop, in its case.

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I think it's a radio and it might be like you can sit in it while listening to music.

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THEY LAUGH Very comfy! What do you think it is?

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It's a music thing, one of the those old fashioned things.

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-A gramophone.

-Yeah.

-Yeah.

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Madonna!

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You press a button and this comes up.

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-This thing moves, then it takes it, and then it plays it.

-Wow!

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-Whoa!

-Put it right at the edge.

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No, don't do it too hard.

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RECORD SCRATCHES

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MUSIC STARTS

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'Music, and how to access and listen to it, has been

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'one of the biggest drivers of upgrade culture for today's generation.

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'For me, music has always been a kind of fuel that powers your daydreams.'

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I'm from that generation that got a wonky spine from carrying vinyl around.

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I was in my mid-teens when bands like Blondie were making their noise.

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I caught the tail end of punk, and all my spare money went on records.

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After vinyl, it was the cassette,

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and the Sony Walkman - nothing short of a revolution.

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Suddenly you could go anywhere with music.

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Then it was CD, minidisc, and finally the digital MP3 player,

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dominated by one particular brand.

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# This is ground control to Major Tom... #

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The iPod was a quantum leap in listening to music.

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Suddenly you could have 10,000 songs on this little device.

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The comparison used to be with a cigarette packet that you could just drop in your top pocket.

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But I used to think of it as like a little block of Kendal Mint Cake

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sat there, and with these headphones it was like music playing directly into your thoughts,

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it was music being mainlined straight into your imagination.

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The Classic iPod will always be white.

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'Tom Dunmore is a gadget guru

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'and the editor of lads' gadget magazine, Stuff.

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'Stuff has dotted every "i" in the iPod story.

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'It's gadget porn for those who lust and desire.'

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Can we talk about what I think of as the stuff of Stuff?

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Do you remember seeing your first ever iPod?

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I remember it really clearly actually

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because I went to the Macworld Exhibition in London.

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It was the first day it was on sale. It had already been out in America,

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but not for very long.

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Well, I think I've got one of the first ones here, and...

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back then, when it started - this is actually a second generation one -

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but the first one that came out, it looked exactly the same, but this wheel here was actually mechanical

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so it moved with your finger. And I actually really miss that

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because there's a kind of really nice analogue feel to quite a digital device.

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When this notion of the iPod came along I was really excited about it.

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I said to my wife, "I want one of those," and she said, "I'll get you one for Christmas."

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And I still use the one that I got all those years ago, so I guess this is kind of an original, isn't it?

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-Yeah that's a third generation iPod.

-Third generation?

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That's third generation, yeah. So that came after this one.

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'Tom walked me through the whole evolution of the iPod upgrades.

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'They've come thinner and faster.

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'Six generations of the iPod Classic since 2001,

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'each smaller, with a bigger memory or more features.

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'Of course, there are other MP3 players.

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'Brands like Sony, Creative or Philips.

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'But for me, it's the iPod that is synonymous with upgrading.'

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Is it fair to say that we've been living through a revolution, a digital revolution?

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Absolutely.

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I mean, it's not only been a digital revolution, it's gone hand in hand with a design revolution

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and I think the two are really interlinked.

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With the iPod, Apple upped the design stakes and brought a new simplicity to music players.

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Going digital freed the industry to play with the look and feel of devices.

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But it's not just the thirty-something male readers of Stuff magazine

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who have bought the latest iPods.

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Women, kids, even old fogey dads like me have sported the famous white earphone.

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While Apple were the established cool outsider brand,

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I wonder if the iPod's success was also down to its advertising.

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'Robin Wight is a leading ad man who spent years researching advertising psychology.'

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Robin, when I think of iPod advertising, this is the advert I think of. The silhouette campaign.

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Why was this so important?

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These are brilliant. First of all, you got this signalling of the white wire.

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A big part of this young people's market

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is you're trying to signal your success...

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about, basically, genetic fitness.

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Through having an iPod they are saying, "I am good breeding stock."

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You are exactly doing that. At an unconscious level and sometimes

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at a conscious level you are saying that you can afford this... display activity

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and you're actually signalling peacock-tail behaviour and signalling genetic fitness.

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It is the mating game.

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How big do you think my iPod is?

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Your iPod? I am sure you have the very latest one.

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A small one may be more status than a big one, at least in iPods.

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Is it is crude as "I want to be that person?"

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One of the points is you don't see who the person is so you could be that person.

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You can identify with it.

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It's concept of the incomplete proposition.

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It's called the Zygonic Effect.

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If you have something that's incomplete, you complete the circle, which your brain will do,

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it's more engaging.

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In your opinion, with an upgraded product, is that product a response to our need for an upgraded product

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-or is it simply the company's need to keep on selling these things?

-Well, it's a mixture of the two.

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The company's need to keep selling things wouldn't work if there wasn't this underlying need.

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People need, for the function and signalling power, the upgrades. It drives human progress.

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You should be happy. If humans didn't want to upgrade,

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we'd probably still be in the Middle Ages.

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Apple and clever advertising psychology certainly helped grab music out of the Middle Ages.

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But it's interesting today the biggest global player

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in consumer electronics is not in the United States, or even in Japan.

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They're here, in South Korea,

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at the cutting edge of the digital revolution.

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I've just peeled myself out of the aeroplane after a ten-hour flight.

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The sun's coming up on a new country for me.

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It's very exciting. And I'm heading to Gadget HQ, in Gadget City, in Gadget Country.

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So I feel as if I'm right in the epicentre

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of the technological revolution, and it's exciting.

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South Korea is one of the world's most advanced digital societies.

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The capital city Seoul is home to Samsung,

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today the world's largest consumer electronics company.

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Their global sales have overtaken Sony's, and competitors like Toshiba and Panasonic.

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This is Samsung's swanky new headquarters.

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The company make an extraordinary diverse range of gadgets,

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with products for every conceivable -

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and some inconceivable - occasions.

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In 2007, their global consumer electronics sales reached a staggering 105 billion.

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Inside the HQ is Samsung D'light,

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a glistening multimedia display promoting the creative philosophy of the company.

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My guide is Seon Mi Jin.

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Watch your step. Samsung D'light has three floors,

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and now we are going to the first floor.

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On the first floor, there are three kinds of genre -

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image, text and sound.

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Image, text and sound.

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And it's also the kinds of marketing, and...

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'The atmosphere is post-postmodern,

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'but one you can touch and play with!'

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An other-worldly high-tech palace of the senses.

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What have we got here?

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Oh, yes, er, now you see our MP3 player.

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-Oh, they're MP3 players, are they?

-Yeah.

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-Right. It looks very light.

-Yes. Would you like to pick up?

0:24:180:24:22

-Oh, yes.

-It's really light.

-It weighs nothing, does it?

0:24:220:24:25

So it's a sort of pebble-shaped iPod type thing?

0:24:250:24:30

Ah, yes, that could be. Yes.

0:24:300:24:32

Why would Samsung design something in the shape of a pebble?

0:24:320:24:37

It's designed like a pebble because it is easy to grip

0:24:370:24:42

and easy to hold,

0:24:420:24:44

and really a small one, yeah.

0:24:440:24:46

-But it's sort of beautiful as well, isn't it?

-Yes, yes.

0:24:460:24:50

Is that the idea, to appeal to people's sense of beauty?

0:24:500:24:54

Sure, yeah, so it's really popular for young people, especially,

0:24:540:25:00

and we also have a pebble design for DVD players.

0:25:000:25:04

Because a lot of the original gadgets were quite ugly, weren't they, but they, but they were useful.

0:25:040:25:11

But it seems now almost as if they're becoming jewellery, an ornament.

0:25:110:25:17

Ah, yeah, yeah. It could be also one idea with these MP3 players.

0:25:170:25:23

Yeah.

0:25:230:25:24

Walking around the exhibition is a calm and inviting experience.

0:25:250:25:30

It's design that wants us to engage and be at one with it.

0:25:300:25:34

Samsung's business is to create the products of tomorrow and to anticipate our desires.

0:25:340:25:40

Everything is lightweight and pleasing to the eye.

0:25:400:25:44

What's very clear, looking at these products, is that function is no longer a primary concern.

0:25:470:25:52

We all know that these things work.

0:25:520:25:54

It's about fashion now, it's about design, it's about decoration, it's about beauty.

0:25:540:25:59

Who knows - it could even be about art.

0:25:590:26:02

'Six floors above the showroom, Samsung's mobile phone design team

0:26:080:26:12

'are brainstorming next season's phones.

0:26:120:26:16

'Each year they're responsible for designing dozens of new models.'

0:26:160:26:20

'Surprisingly, they use literary notions to inspire their discussion with enigmatic team leader Eliot.

0:26:360:26:43

'Ideas like stories, emotion and identity.'

0:26:430:26:47

'The biggest trend in consumer electronics is convergence,

0:26:580:27:01

'gadgets that can do a multitude of things.

0:27:010:27:04

'The team's latest design is an upmarket touch-screen phone

0:27:040:27:08

'combined with camera, MP3 player and internet access.'

0:27:080:27:12

Actually designing something is like a journey

0:27:120:27:17

for finding kind of...a new story,

0:27:170:27:20

new kind of emotions for the people.

0:27:200:27:23

So they wanna express their lifestyle with this, you know,

0:27:230:27:27

very stylish phone, especially the back.

0:27:270:27:31

The back side is more important,

0:27:310:27:33

you know, it's getting more important these days.

0:27:330:27:35

So, through the back of the phone, because that's projecting towards other people,

0:27:350:27:41

-you're signalling to other people what sort of person you are?

-That's right. That's right.

0:27:410:27:45

-And what sort of person would

-I

-be if I had this phone?

0:27:450:27:48

Would I be cool? Smart?

0:27:480:27:51

-Both, I think.

-Sexy?

0:27:510:27:55

-Absolutely.

-And next year will there be a better phone than this?

0:27:550:28:00

Absolutely. Because, er, design trend is changing and people's emotion is also changing.

0:28:000:28:08

Does Korea have a huge appetite for new phones?

0:28:080:28:12

It's kind of test bed for new design, new technologies.

0:28:120:28:16

So, every time we introduce the new phones, people really like that.

0:28:160:28:22

Sometimes having...old phone here, it's kind of very strange.

0:28:220:28:26

ELECTRONIC PIANO PLAYS

0:28:310:28:33

On the 11th floor live Samsung's ring-tone team.

0:28:370:28:42

It might not be Mozart, but these little ditties

0:28:500:28:53

are the Pavlovian noises that send us scurrying to our phones.

0:28:530:28:57

HIP-HOP BEAT

0:28:570:28:59

As if our devices speak to us using a language we all understand -

0:29:020:29:05

music.

0:29:050:29:07

BEEPING TUNE PLAYS

0:29:120:29:14

Across Seoul, I was then shown a vision of what Samsung think our domestic lives might become.

0:29:150:29:21

-Hello.

-Hello, nice to meet you.

-Hi.

0:29:210:29:24

This is Future House.

0:29:240:29:26

We're joined here by Microsoft and Samsung Engineering And Construction to exhibit the house of the future.

0:29:260:29:32

So today I will be the owner of this house that I would like to introduce to you.

0:29:320:29:36

Please to be seated on the couch.

0:29:370:29:40

This is the living room and this cellphone is a key that's used to control my house,

0:29:400:29:46

and I can show you very briefly now.

0:29:460:29:49

And even I can check that where is my family inside this living room.

0:29:490:29:57

PHONE BLEEPS

0:29:570:29:58

When I'm wondering about the location of my little boy,

0:29:580:30:02

I can click the little boy pictures.

0:30:020:30:06

And this is a kind of GPS system so in the future every family member

0:30:060:30:11

have a chip.

0:30:110:30:13

Do you like this system?

0:30:130:30:15

Yeah the system's great.

0:30:150:30:17

-Thank you very much.

-So every member of the family has a chip?

0:30:170:30:21

-Yes.

-On them? In them?

0:30:210:30:23

Ah yes, both of them is possible

0:30:230:30:25

and I think in the future every family member have

0:30:250:30:30

chip-like bracelet, or necklace or cellphone is possible.

0:30:300:30:34

OK.

0:30:340:30:37

'I can understand the thinking here,

0:30:400:30:42

'but I'm not convinced this surveillance future is one I want to live in

0:30:420:30:47

'or find these huge multi-media gizmos in my living room.'

0:30:470:30:51

-Is this the bathroom?

-Yes.

0:30:510:30:53

'But what about the bathroom of the future?

0:30:530:30:56

'A bathroom's a bathroom, right?'

0:30:560:30:58

This is a biotron,

0:30:580:30:59

and actually you can check your health condition with this little check machine.

0:30:590:31:05

-So would you like to try it?

-Yeah.

0:31:050:31:07

Yes, come over here and put your hand on the machine.

0:31:070:31:11

Put your both hands on.

0:31:110:31:14

Now start your health condition.

0:31:140:31:16

-MACHINE SPEAKS:

-'Checking your health condition.'

0:31:160:31:20

And you can see the diagnosis via a magic mirror.

0:31:200:31:23

'Health check is done'.

0:31:230:31:25

Now it's done, Simon.

0:31:250:31:27

-How was I?

-You will see the result via magic mirror.

0:31:270:31:32

-Oh, Simon, congratulations you have great condition.

-My body is my temple.

0:31:320:31:38

-It's a good diet.

-Yes. And also they are recommending a programme for you Simon.

0:31:380:31:43

What did it check? Did it check my pulse, my heart rate?

0:31:430:31:47

Yes, in the future you can check health condition in this house and without going to hospital.

0:31:470:31:54

-Have you ever exercised in yoga?

-No, do I have to do that now?

0:31:540:31:59

So just remember you can exercise very easily. Very good.

0:32:010:32:05

'Straighten yourself, with your palms on your waist'.

0:32:050:32:09

This is called the house of the future.

0:32:090:32:12

How far into the future will it be before we've got all these gadgets?

0:32:120:32:17

-Actually now it's not available but we try to actualise in about ten years.

-Ten years?

-Yes.

0:32:170:32:23

-Can you do that?

-I think so.

0:32:230:32:27

# Fly me to the moon and let me play among the stars

0:32:390:32:46

# Let me know what spring is like on Jupiter and Mars... #

0:32:460:32:52

'Sitting in the bedroom of the future,

0:32:520:32:55

'you realise that the future is - how shall we put it? -

0:32:550:32:59

'A question of personal taste.

0:32:590:33:02

'And that certain visions of the future can even seem,

0:33:020:33:05

'well, old fashioned.'

0:33:050:33:09

'I'm struck by a comment from Elliot, the mobile phone designer, about how Koreans are a nation of up-graders.'

0:33:140:33:21

'And the country is a test-bed for Samsung's new products.

0:33:210:33:25

'In Seoul everywhere you go you see people with the latest gadgets.

0:33:250:33:30

'It's hyper real and hyper active.

0:33:300:33:33

'They've got Wi-Fi and digital TV reception across Korea

0:33:330:33:37

'even on the underground.

0:33:370:33:40

'You could be standing inches away from somebody

0:33:400:33:43

'totally absorbed in what they're doing - watching telly, listening to music.

0:33:430:33:49

'But for some reason in this country, it doesn't appear rude. It just seems to be the norm.'

0:33:490:33:55

'It's odd to witness so many people in their own private universes.

0:34:000:34:05

'Are they stimulated, or insulated against the world?

0:34:050:34:10

'Even in public places, you sometimes get the feeling that you're on your own.'

0:34:100:34:15

'Koreans love their video games.

0:34:230:34:25

'Throughout the country you'll find PC-Bhangs,

0:34:250:34:29

'places where young men are engrossed in game-playing for hours on end.

0:34:290:34:35

'It seems alien to me.

0:34:350:34:37

'The last video game I played was Space Invaders in a pub in 1985.'

0:34:370:34:42

'Gaming's so much part of the culture here they have professional leagues

0:34:470:34:52

'and games are even screened on TV!

0:34:520:34:55

'How did Korea became this advanced digital society?

0:34:570:35:01

'I met up with Korean culture writer Bernard Cho.'

0:35:010:35:06

What is it about Korea? Is there something in the psyche

0:35:060:35:09

that naturally leads to gadgets and electronic devices?

0:35:090:35:14

Well, I think if you look at modern Korean history, Korea has developed so quickly, economically,

0:35:140:35:21

politically, and more importantly from a technology standpoint.

0:35:210:35:26

Towards the late 90s the Korean Government invested heavily into the internet, into technology,

0:35:260:35:33

and you saw a huge take off in terms of Korean brands developing

0:35:330:35:37

instead of imitative, very innovative products

0:35:370:35:40

you saw the whole Korean online digital society really take off, so if a new trend's gonna break

0:35:400:35:46

with an advanced wired and wireless society as Korea,

0:35:460:35:50

I mean, it's gonna spread instantly.

0:35:500:35:54

'Samsung have come to epitomise the development of Korea.

0:35:560:36:00

'Once seen as followers of Japan and the West,

0:36:000:36:03

'they're now one of the trendsetters. They've taken their products upmarket

0:36:030:36:09

'and the company's reputation appears to be source of national pride here.

0:36:090:36:15

'But when it's minus seven in the middle of Seoul's busiest street,

0:36:150:36:20

'it's a bit of a reality check.'

0:36:200:36:23

'And even the finest virtual reality gadget in the world can't stop it feeling unbelievably cold.'

0:36:230:36:30

I'm on way to Suwon, about 25 miles outside Seoul.

0:36:410:36:45

I'm going to Samsung's Research and Development headquarters.

0:36:450:36:49

'I'm curious about how Samsung have achieved their success.

0:36:540:36:58

'This kind of global triumph doesn't happen by accident, so what's the secret?

0:37:000:37:05

'At the Suwon research complex,

0:37:070:37:10

'26,000 scientists and company executives are developing tomorrow's technologies.

0:37:100:37:17

'Through R&D, last year Samsung were one of the largest holders

0:37:170:37:22

'of new technology patents registered in the US.

0:37:220:37:26

'At Suwon, they also house the whole history of the company and generations of its upgrades.'

0:37:260:37:33

-When were you originally based here? The sixties?

-Yeah, sixties. It's a long time ago.

0:37:360:37:42

Is there one innovation above all others that's led to this technological revolution?

0:37:420:37:48

Yes, and I believe one of the most important and a key

0:37:480:37:53

component to success is our chip business.

0:37:530:37:55

Samsung is one of the most advanced technology company

0:37:550:37:59

in developing and commercialise the semi-conductor chips.

0:37:590:38:03

That technology is really a core and the centre of

0:38:030:38:07

all the development and commercial gadgets.

0:38:070:38:10

You could say that the semi-conducted chip is at the heart of the revolution

0:38:100:38:15

-and is almost like the beating heart of the device as well?

-I believe so.

0:38:150:38:20

Because without that chip, technologies, we couldn't develop

0:38:200:38:25

in a very fancy and a very high technologies, gadgets like LCD TV and cell phones.

0:38:250:38:32

'For Samsung, it's their investment in R&D, particularly nano-technology,

0:38:350:38:40

'that they believe is the key to their success.

0:38:400:38:44

'It's nano-technology that is also the driving force behind the upgrade.

0:38:440:38:50

'In the electronics industry it's called Moore's law.

0:38:500:38:55

'Across the industry, the number of transistors manufacturers have been able to fit on a silicon chip

0:38:550:39:02

'has literally doubled every two years since the early late 1960s.

0:39:020:39:06

'It helps explain how gadgets have become smaller and cheaper,

0:39:060:39:10

'with exponential increases in processing power.'

0:39:100:39:14

If you were to close your eyes and dream,

0:39:160:39:18

what does the future hold for the device, for the gadget?

0:39:180:39:23

What kind of gadget can you imagine in five years, in ten years?

0:39:230:39:28

That is also one of the very critical questions

0:39:280:39:33

that all the electronic companies are facing.

0:39:330:39:36

You know, we believe one of the gadgets will prevail over other gadgets.

0:39:360:39:42

It should be a cell phone, should be TV, should be computer.

0:39:420:39:46

I don't know, but we believe the market will decide.

0:39:460:39:50

But one thing I can be sure is, you know the convergence era will continue.

0:39:500:39:55

'Before leaving, I thought I'd take advantage of the Wi-Fi signal here,

0:40:010:40:07

'and try Skyping home for the first time.'

0:40:070:40:11

Hello.

0:40:110:40:13

-'Hello. Hello.'

-You all right?

0:40:130:40:16

'Yes. How are you?'

0:40:160:40:19

-All right. It works.

-'It certainly does. It's pretty amazing.

0:40:190:40:23

'Shall I wave? Hello!'

0:40:230:40:25

HE LAUGHS

0:40:250:40:27

'Yeah, I think it's great.'

0:40:270:40:31

It's an interesting place. It's gadget crazy.

0:40:310:40:35

I don't know what this country would do if they had a power cut!

0:40:350:40:39

'Not much gadget action at this end!'

0:40:390:40:42

I have a very important question to ask you. Do you know how United went on last night?

0:40:420:40:49

'No! Would I know how United went on last night, Simon? Sorry I don't.'

0:40:490:40:55

You couldn't just flick Ceefax on for me, could you?

0:40:550:40:59

It seems a weird, given that I've only just got here, but I'll be back tomorrow.

0:40:590:41:04

'I know, that's pretty strange as well.

0:41:040:41:08

'But that's absolutely amazing, absolutely incredible to do that,

0:41:080:41:13

'and we should be doing more of it.

0:41:130:41:15

'It's great.

0:41:150:41:17

-'Bye.'

-Bye. See you tomorrow. Bye.

-'Yeah. See you. Bye.'

0:41:170:41:21

'For me, the enthusiasm with which Korea has embraced technology is the biggest eye-opener.

0:41:300:41:37

'For Koreans, technology is the unquestioned road to prosperity and enlightenment.

0:41:370:41:43

'Back in Yorkshire the contrast with Seoul couldn't be starker. Apart from the snow, obviously.

0:41:480:41:54

'So, my body's back on the day job but my thoughts are still in Asia.

0:41:580:42:04

'In 30 years, Korea has been transformed beyond all recognition.

0:42:040:42:08

'It's wired to the digital future

0:42:080:42:11

'and is years ahead of us in its connectivity.

0:42:110:42:16

'What's happened in Britain in the same period?

0:42:160:42:19

'The way our pasts shape our lives is a subject I return to again and again as a poet.

0:42:190:42:25

'Growing up in the seventies, life was rather different.

0:42:250:42:29

'There were no mobile phones or personal stereos back then.

0:42:290:42:33

'What did we do all the time? How did we survive?'

0:42:330:42:37

This is my parents' living room,

0:42:390:42:41

and I used to spend a lot of time in this room,

0:42:410:42:46

and it was a big deal if anything ever changed.

0:42:460:42:49

You got a new telly or new phone or new record player.

0:42:490:42:53

It was a big deal, because that's how it was then. You got things and you kept them.

0:42:530:42:59

'Back then, objects had sentimental value. They were imbued with memories.

0:42:590:43:04

'I wonder if this is lost with the speed of upgrading?

0:43:040:43:09

'Objects were once landmarks and anchors for our pasts.

0:43:090:43:14

'This is an old laptop of mine. My mum uses it now.

0:43:140:43:18

'Today we've barely got to know an object before it's being replaced.'

0:43:180:43:23

'But I'm not saying we should keep living in the past.

0:43:260:43:29

'Back in the nineteenth century the Luddites attempted to halt

0:43:290:43:34

'the march of technology and people lost their lives.

0:43:340:43:38

'Here in Marsden you don't have to look too far to find evidence of that conflict.'

0:43:380:43:43

This is the grave of Enoch Taylor who had a foundry in the village.

0:43:430:43:48

He made cropping devices that did the work of ten men.

0:43:480:43:51

The Luddites smashed it up with a hammer they called Enoch and said,

0:43:510:43:55

"Enoch shall make em and Enoch shall break em."

0:43:550:43:58

So this is the confluence point of technology and anti technology, right here on my doorstep.

0:43:580:44:06

'These days there really aren't many people who actively reject technology.

0:44:180:44:24

'Even the greenest of the greens usually have a website.

0:44:240:44:28

'To find someone who had taken a stand led me here to Pembrokeshire.

0:44:280:44:35

'For the past decade, Emma Orbach has lived here without any of today's techno trappings.'

0:44:350:44:41

-Hello.

-Hiya.

0:44:440:44:47

Hello. Hiya. Simon.

0:44:470:44:50

-I'm Emma.

-Pleased to meet you. Hiya.

0:44:500:44:52

-Good. Do you want to come in?

-Shall I slip my shoes off?

-Yeah, if you don't mind.

0:44:520:44:57

I don't suppose there could be that many people in Britain who would want to live like this, do you think?

0:45:030:45:10

Yes, sometimes I've thought about...

0:45:100:45:14

If I was discovered living like this there could be shock horror headlines.

0:45:140:45:20

"Middle-aged woman found in hovel in woods without electricity or water."

0:45:200:45:24

And so what is the difference between that scenario and how I experience living here?

0:45:240:45:29

And the difference is that I CHOOSE to live like this and that, for me, it's beautiful.

0:45:290:45:34

I'm not a victim of a circumstance that I would wish to be otherwise.

0:45:340:45:38

So to own a gadget would not make you any happier?

0:45:380:45:42

No, it makes me a bit depressed.

0:45:420:45:45

-Does it?

-Yes.

-Why?

0:45:450:45:46

Because they always break down and they make a noise and they end up as landfill

0:45:460:45:54

and they're just part of the consumer nightmare.

0:45:540:45:57

It must be great to just get up in the morning and be out here in the land.

0:45:580:46:04

Yes, it is really beautiful,

0:46:040:46:07

'Emma has lived without a washing machine for 30 years.

0:46:070:46:11

'She's got no TV, no microwave, no radio even.

0:46:110:46:15

'Her one concession to communication -

0:46:150:46:18

'a landline two fields away.

0:46:180:46:21

'It's low-impact living, in extremis.

0:46:210:46:25

'Yet in spite of the absence of mod cons, Emma doesn't seem to want for anything.'

0:46:270:46:31

-So beautiful.

-Do they come out with their spikes...

0:46:310:46:34

No, when they're born, they're little pink rubbery things.

0:46:340:46:38

Have you renounced technology?

0:46:380:46:40

That's a really interesting question for me

0:46:420:46:45

and I've started to feel that I'm a conscientious objector really.

0:46:450:46:51

And, for me, I am not convinced that technology and gadgets,

0:46:510:46:57

add to the quality of my life - in fact, I think they detract from it.

0:46:570:47:01

What would constitute an upgrade in your world?

0:47:010:47:04

I can't think of anything,

0:47:040:47:07

apart from, yes, I do have an ambition to upgrade my trivet,

0:47:070:47:13

so that for my visitors... don't have wooden handles,

0:47:130:47:17

and that's quite a sophisticated sort of bit of innovative modern technology for me, yeah.

0:47:170:47:24

I wonder where you'd go to update your trivet?

0:47:240:47:26

Oh, I'd just get somebody to do it for me.

0:47:260:47:29

-Trivets R Us?

-There's somebody who makes them locally.

0:47:290:47:32

On the face of it, a life like this seems quite seductive almost,

0:47:330:47:39

especially on a sunny day,

0:47:390:47:40

and I think I could live without TV, and I could probably live without a washing machine

0:47:400:47:45

and a microwave and that kind of thing.

0:47:450:47:47

But I would find it very difficult to be out of contact for so long,

0:47:470:47:53

and so giving up the email and giving up the phone, I think, I would find impossible,

0:47:530:47:58

even now with my phone in my pocket I'm wondering which calls I might have missed.

0:47:580:48:04

So I'm going to go and check.

0:48:040:48:07

'Back in the blur of central London, Pembrokeshire feels like a distant era. My phone's back on.

0:48:150:48:21

'So I'm happy, right?'

0:48:210:48:23

Hi Catherine, hi. Where are you?

0:48:240:48:27

Yeah, I will, I'm in the station now. I'll see you in five minutes. OK, bye.

0:48:270:48:33

'To find out if gadgets really do make us happy, I've come to St Pancras Station

0:48:350:48:39

'to meet a consumer psychologist.'

0:48:390:48:42

We know that upgrade culture has been accelerating through the years.

0:48:440:48:48

What effect would you say that was having on us as people?

0:48:480:48:51

I would say it has a detrimental effect.

0:48:510:48:53

We're not aware of how it actually impacts on us

0:48:530:48:57

because we are on a hedonic treadmill of consumption

0:48:570:49:01

if you like, whereby we tend

0:49:010:49:03

to purchase more and more and more products, especially gadgets.

0:49:030:49:06

And unfortunately people have a subconscious belief

0:49:060:49:10

that it will make them happier and it doesn't.

0:49:100:49:12

Because we believe it's going to make us happier we keep purchasing the next product

0:49:120:49:17

in the hope that it's going to fulfil some psychological need.

0:49:170:49:20

But what about the specifications and the functionality?

0:49:200:49:24

You know, for example, on my phone now I can get email

0:49:240:49:27

and I couldn't do that before and that makes me, I think, happy. Am I just deluded?

0:49:270:49:31

It might be practical. No, I wouldn't say you're deluded,

0:49:310:49:34

but most of the time people don't make use

0:49:340:49:37

of all the kind of functions that a gadget actually has.

0:49:370:49:40

Salman Rushdie once said this thing that we've all got a God-shaped hole inside of us,

0:49:400:49:44

but I actually wonder whether this hole inside of us is actually the shape of a laptop or an iPod,

0:49:440:49:50

and that we won't be happy until we can stuff all this technology in

0:49:500:49:54

and become gods and machines at the same time.

0:49:540:49:56

Um, I wouldn't quite put it that way,

0:49:560:50:00

but I think what people are trying to seek for in life in general is some sort of happiness

0:50:000:50:05

and I think if they believe that these products are the route to happiness then, yes,

0:50:050:50:11

they might have to decide to be more fully-integrated with them somehow,

0:50:110:50:15

but if you don't have that belief you're probably going to back off

0:50:150:50:19

and see the whole thing as a rather nasty idea.

0:50:190:50:22

You don't see technology as being the road to paradise anyway, do you?

0:50:220:50:26

I don't see any consumption being the route to paradise.

0:50:260:50:29

'The road to paradise doesn't always follow the scenic route.

0:50:360:50:40

'This is Sweep Electronics Recycling Plant in Kent.'

0:50:460:50:50

Will every TV in the land end up somewhere like this?

0:50:550:50:58

Yeah, there is well-established legislation around TVs. They are classified as a hazardous waste.

0:50:580:51:03

If you wanted any evidence that people are upgrading all the time, this is it.

0:51:030:51:07

It's not long since I had a TV like this,

0:51:070:51:10

it's not like they are 1950s stuff.

0:51:100:51:12

Not at all. I recognise my model on occasions, I've actually got a glass telly still at home myself.

0:51:120:51:17

The scale of it is overpowering - it's just all these sort of disgorged innards just piling up.

0:51:170:51:25

It's not pretty, is it?

0:51:250:51:27

No, it's not but you can look at it the other way - it's here being recycled rather going to landfill.

0:51:270:51:32

It's scary to see it, but I'd much rather than not see it at all.

0:51:320:51:36

'This is a big operation.

0:51:380:51:40

'They recycle 3,000 televisions a day here.

0:51:400:51:44

'They are disassembled by hand and then the materials are re-used to make new TVs.

0:51:440:51:50

'Every day, they also process 40 tonnes of computers, devices and white goods.

0:51:550:52:01

'An elephants' graveyard of gadgets and gizmos.

0:52:010:52:06

'But what's recycled is only a fraction of what's dumped in landfill.'

0:52:060:52:10

It feels insane that even stuff like this that's, I mean, it's only a few years old

0:52:100:52:16

and it would have cost thousands of pounds, just chucked in a tip.

0:52:160:52:20

It feels like a kind of madness as if, you know, it can't possibly carry on like this.

0:52:200:52:26

Well, it's the end of the road for the Palm PDA.

0:52:320:52:36

I would be lying if I said that I was sorry to see it go.

0:52:360:52:40

And it's going to that place where all Palm PDAs go at the end of their life,

0:52:400:52:45

it's Palm PDA heaven it's going to - it's going in the crusher.

0:52:450:52:51

'I'm glad the PDA has gone to a sound environmental heaven.

0:52:580:53:02

'But will it stop me buying the next, new thing?

0:53:020:53:05

'Whether it is frustrating or useful, or simply a beautiful object

0:53:150:53:21

'to impress our friends with, we continue to embrace new technology ever closer.

0:53:210:53:28

'The economic imperative tends to drive innovation forward.

0:53:280:53:33

'The cutting edge of technology is constantly changing

0:53:330:53:37

'and the possibilities are extraordinary.'

0:53:370:53:40

We get very emotionally attached to our gadgets,

0:53:400:53:45

but is there a future where we get physically attached to them as well,

0:53:450:53:49

to the point where we might want to upgrade ourselves?

0:53:490:53:52

Is there a future where technology is not just at our fingertips but in our fingertips?

0:53:520:53:57

Maybe that's the next frontier.

0:53:570:54:00

'In the last decade, what was once science fiction has become science fact.

0:54:070:54:12

'Computer chips have been implanted in the cochlea to restore hearing to deaf children.

0:54:120:54:18

'Researchers are working on chips attached to the retina to restore sight loss.

0:54:180:54:23

'Here at Cambridge University's Institute of Biotechnology,

0:54:270:54:32

'they're developing sensors to be implanted inside the body to give doctors real-time information

0:54:320:54:37

'about proteins and molecules inside the bloodstream.'

0:54:370:54:41

Your first work in this field was with chips, wasn't it?

0:54:460:54:49

-That's correct.

-Are these the kind of chips

0:54:490:54:51

-that you were working on?

-These are the chips

0:54:510:54:54

that we developed a few years ago.

0:54:540:54:56

So this chip would be, what, implanted into the body?

0:54:560:54:59

This particular chip is exactly that.

0:54:590:55:01

We designed this to monitor glucose and to be implanted within the body,

0:55:010:55:06

and you can see it's a relatively small size chip

0:55:060:55:08

and it would be implanted either in a location like here or perhaps around the midriff.

0:55:080:55:13

The problem with this technology is it's actually quite expensive

0:55:130:55:16

and that's why we stopped it,

0:55:160:55:18

to see whether we could find cheaper alternatives to monitor glucose

0:55:180:55:22

and other metabolites in the body with a much simpler system.

0:55:220:55:26

'The scientists are developing two types of sensor -

0:55:270:55:30

'one using light, and one using sound.

0:55:300:55:34

'The light device is a hologram

0:55:350:55:38

'produced by lasers that fire onto specially developed polymers.

0:55:380:55:42

'The hologram changes colour in response to changes in the blood chemistry.

0:55:420:55:48

'With acoustics, a radio signal is sent to the tiny transparent sensor,

0:55:480:55:54

'which then sends back the blood information.'

0:55:540:55:57

That just looks to me like a contact lens or something.

0:55:570:56:01

Yeah, it is actually a quartz disc made out of silica.

0:56:010:56:04

And that goes under someone's skin?

0:56:040:56:07

-Correct.

-And transmits information about what?

0:56:070:56:10

One of the major applications of this is to monitor glucose in blood of diabetics in real time.

0:56:100:56:16

If we can do that and control the blood glucose far more precisely

0:56:160:56:20

than you would if you were saying pricking your finger say five or so times a day,

0:56:200:56:24

then I think what you'd have is the ability to control the diabetes far better,

0:56:240:56:29

and you would not suffer a lot of the consequences of diabetes,

0:56:290:56:33

like blindness, for example, and also problems with the kidney.

0:56:330:56:38

'For now, this sensor technology remains experimental.

0:56:380:56:41

'In the future, the hope is it will improve diagnosis and treatment

0:56:410:56:46

'for conditions such as stress, schizophrenia and multiple sclerosis.

0:56:460:56:52

'The sensors could help patients better manage their symptoms.'

0:56:520:56:55

Would you describe this kind of technology as sort of an upgrade to the human body?

0:56:550:57:01

In the sense that you're not going to suffer from all the side reactions

0:57:010:57:05

that you'd normally have, of course it's an upgrade,

0:57:050:57:08

but there are other applications of that. We've been looking at some sports applications,

0:57:080:57:13

bearing in mind we have the Olympics in 2012, and that the elite athletes are interested in monitoring

0:57:130:57:19

their glucose and lactate levels because this determines their performance.

0:57:190:57:24

If you could monitor that and have some control over that during training,

0:57:240:57:28

you could upgrade their performance.

0:57:280:57:30

Does that move then to, you know, being able to measure somebody's state of mind?

0:57:300:57:36

In terms of measuring their state of mind,

0:57:360:57:38

it depends on, can we find something to measure which would be an indicator of their state of mind?

0:57:380:57:44

If the answer's yes to that, if we could find a measure of that,

0:57:440:57:48

some chemical measure of it, we could in theory do the same thing.

0:57:480:57:51

This is a long way into the future, of course.

0:57:510:57:54

Technology plays a central role in our imaginations.

0:58:000:58:05

But just how close do we want our relationship to become?

0:58:050:58:09

We've placed our faith in these bewildering ingenious objects

0:58:100:58:14

to the point where we'd be lost and angry without them.

0:58:140:58:17

I've got my gadgets, though, and after decades of upgrading they seem perfect to me.

0:58:200:58:25

So I can be happy with my lot.

0:58:250:58:28

At least, that is, until tomorrow.

0:58:280:58:31

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