The Dying Game Casualty


The Dying Game

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-It is my department.

-She'd be great back-up.

-Back-up?

-Absolutely.

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-Seriously?

-You wouldn't say no.

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-Well, a score says you can't.

-40 says I can.

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You left your colleagues in the lurch.

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You made some really irresponsible decisions.

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-But Minor Injuries Unit?

-Consider yourself lucky.

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This department is in chaos!

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You have to get this sorted. They're on their knees. So am I.

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As I'm sure you all know, it's a very special day for one of us.

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Good man, Fred. It's Fred's birthday.

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100 years old.

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Now, Fred has been with us at Forest Glade for, what,

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nearly a decade now,

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and I'm sure you'll agree, he is living proof of the care

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and devotion provided by our staff and facilities.

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Happy Birthday, Fred!

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# For he's a jolly good fellow

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# For he's a jolly good fellow

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# For he's a jolly good fellow

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# And so say all of us

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# And so say all of us And so say all of us

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# For he's a jolly good fellow

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# For he's a jolly good fellow

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# For he's a jolly good fellow

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# And so say all of us. #

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Fire! Fire!

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-FIRE ALARM BLARES

-Get everyone out!

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Quick! Get everyone out!

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COMMOTION

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ALARM CONTINUES AND GLASS SMASHES

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I need to extend my credit.

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I don't get paid for another three weeks

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so I can't give you what I haven't got, can I?

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Yeah? Well. OK, ask him and see what he says, all right?

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Get back to me.

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We're only halfway through this shift and I'm wishing it was over.

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-Tell me about it.

-Hi, you all right?

-All right? What are you doing here?

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Finished my stint in MIU.

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I've come in to check the off-duty, see when I'm next in ED.

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-Is Tess on duty?

-Yes, she is. And, er, I'd have brought flowers.

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And where am I supposed to put this?

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Leather looks good on you. You should wear it more often.

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I look like Cat Woman's frumpy sister.

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And it smells. Don't you ever get it cleaned?

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That's the smell of the open road.

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-All right, helmet on.

-Oh.

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Here, let me help you.

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You look great.

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-So how am I going to get on this thing?

-Relax! It'll be fun.

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Right, on you get.

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Wrap your arms around me.

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-Oh, now I see what the plan is.

-Tighter.

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I don't want to squash the rose. You know,

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most men would just take a girl out for dinner on a second date.

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I'm not like most men, am I?

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All right, hold on.

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AMBULANCE SIREN

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Downstairs day room, 15 people. They're all out.

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Cavalry's here. Gather round.

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Fire started in the downstairs day room.

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It's out now so we're good to go in.

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Dave, Mac, I'd like you to treat the residents out here.

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There's a lot of scared, vulnerable people.

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Triage as best you can.

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Would you like me to get on to ambulance control?

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-See if there's anyone available?

-Yeah, OK, great.

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The fire's taken out all the electrics - so that's

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the medical and monitoring equipment down, so regular obs, please.

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Tamzin, we have a gentleman still inside with a suspected

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-cardiac arrest, so that's you and me.

-Yup.

-Let's do this thing.

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Thanks, buddy.

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3006 to Control - looks like we're on our way to you with 15 patients -

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all elderly and infirm, some with mobility issues.

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-One with a suspected cardiac arrest. Over.

-Excuse me? It's this way.

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-Jeff?

-Control to 3006, received, over.

-OK, thanks.

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This way? OK.

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-This way! Please!

-All right, love, we're on our way, don't worry.

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-OK, sweet pea - through here, yeah?

-We're here.

-Room 50. OK.

-Thank you - 50.

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Hello? Ambulance service.

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-Clear!

-OK, mind yourself, mate, please. Bit of room.

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MONITOR SOUNDS THEN STOPS

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-OK, I've got a pulse.

-I did it.

-Are you're the nursing manager?

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-Yeah, Colin McKenna.

-What's the patient's name?

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-Peter Taper.

-Peter. I'm his wife.

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Peter? Peter, can you hear me?

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He's OK? He's going to be OK, right?

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He's 91 years old. Terminal.

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Right, OK, what treatment's he receiving?

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Pulse is faint. And thready.

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He's receiving end-of-life care.

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-Any DNR?

-What's DNR?

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No.

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There's no pre-planned DNR in place.

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I mean, I wouldn't be shocking him otherwise, would I?

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No. Could you take this lovely young lady outside for me?

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-Oh, I don't want to leave him.

-It's OK.

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Peter's going to come right out behind you. I promise.

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Thanks.

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-Jeff, he's dying.

-Yeah, I know.

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But without any DNR in place we're obliged to keep him going

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till we get him to the ED, aren't we? Nice.

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Charlie, er...

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Where are those breach reports from last month?

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-Guy Self has been asking me for them.

-On the computer, as usual.

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Right, OK, erm..

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-You finally read it, then?

-Every word - twice.

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It's really good. Thank you.

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Listen, about what you said.

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You were right. I need to take charge of the department more...

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And you're a great doctor, Zoe, but...

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But I need to be a better clinical lead.

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Hi, Charlie. I just needed to talk to you about the quarterly

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drug expenditure - I think I've found some savings.

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Great. Always open to new ideas.

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Ah, Brie and grape?

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-Mmm.

-Lovely.

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I've never understood why anyone would put fruit in a sandwich.

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Well, we all know you're a man of simple taste, Cal.

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-Ah, thank you very much.

-Yeah, just that, please.

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Oh, ah, I've forgotten my money, hold on. Cal..?

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Maggie, can you put that by for me? I'll be back in a bit.

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Dr Knight.

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-Dr Chao.

-Haven't seen you around this past couple of days.

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Ah, you know how it is. Work, work, work.

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Any interesting cases?

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I can be interested in anything for about an hour.

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That's why I became an ED doctor.

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I had a fascinating multiple fractures patient yesterday.

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He was practically folded in half.

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-Sounds lovely.

-I can show you the X-rays if you want.

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What are you doing after work?

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I've really got to catch up on some sleep.

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-We can do that.

-OK.

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Last time you wore me out. So...

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I just need a quiet night in. We'll do it again soon though.

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Promise.

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Yeeeyy! Hahahaha! Hold on!

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Picking up some speed!

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Shouldn't your back-up generator have kicked in by now?

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Yeah, I was just about to get that serviced.

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You know how it is in the healthcare business.

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Never enough time, not enough resources.

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-Even in the private sector?

-Jeff, we need to get a move on.

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I'll see you in the hospital, Norah. Peter'll be OK.

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-What's up?

-There's been a fire in a care home.

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15 elderly patients, one potential cardiac arrest.

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Start clearing cubicles of minors and warn Reception, please.

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They're a mixture of acute and care-of-the-elderly.

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The more that we can place in the rest of the hospital, the less will have to wait here.

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That's a lot of beds to find in an hour,

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we should split with another hospital.

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Well, that depends on their bed states.

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-Some of them are coming here whatever we do.

-Yeah.

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Look, if you'd have been around a couple of thousand years ago, Tess,

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baby Jesus wouldn't have been born in a stable.

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Do what you do - Max. Max.

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I need all the help I can get.

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-I owe you.

-OK, but I'm keeping a list.

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POLICE SIREN BLARES

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Hold on! Hold on tight!

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-Whohooah!

-Amil!

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Wheheyyy!

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THEY LAUGH

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All right, lost him.

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ENGINE SPLUTTERS AND DIES

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-Sonja.

-My arm.

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-You're all right.

-My arm.

-You're OK.

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-OOWW!

-OK, easy! Easy!

-Ow!

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Oh come on, mate! Get a move on, will ya?

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How does being blind and deaf qualify you for a driving licence?!

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BP's in his boots, Jeff. We need to get a move on, mate.

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We'll be as quick as we can, all right, Norah?

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-HEART MONITOR BLEEPS

-We've got no output, Jeff!

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Peter! Wake up, love - it's me.

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Pulse is VT, Jeff!

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Norah, you need to let go because I need to shock him. Sit back.

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-Still no pulse, I'm starting CPR.

-OK, all right.

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-60 seconds, we'll be there!

-One, two, three, four.

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One, two, three, four.

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RIBS CRUNCH

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-Oh, God!

-It's all right, Norah - that sometimes happens.

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I'm so sorry, sweetheart.

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Who do we have here?

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This is Alice from Forest Glade Nursing Home.

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-She's 80 years old.

-OK. Hello, Alice, I'm Mrs Beauchamp.

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But you can call me Connie. I'm one of the doctors here.

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-Can you tell me what happened?

-No.

-No. OK.

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She was in the room where the fire broke out,

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but there are no visible signs of injury or smoke inhalation.

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With your permission, Alice, I'd like to check you over,

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and then I think I'll prescribe a good strong cup of tea and some biscuits.

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-I need to help with the beds.

-Yeah, that's fine, I've got this.

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Lofty.

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I know we need to talk before I come back officially,

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but under the circumstances I'd like to volunteer for duty.

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-Get yourself changed.

-OK.

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-But we still need to have that talk when this is all over.

-Look forward to it.

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-You're going to love this.

-Toothache?

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Didn't you try telling him how desperately we need

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-these beds for the care home patients?

-Yeah.

-And he said...?

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He said he saw the triage nurse over three hours ago,

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and because we only offered him advice and analgesia,

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he's insisting he's not moving until he sees a doctor.

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-Right. I think I know just the one.

-I've cleared my patient. Next?

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-End-of-life patient coming in.

-Oh, right,

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I'm on hold trying to get this patient a bed.

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Yeah, Charlie, we're on.

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Hi. Name, please?

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-Amil.

-Er, no, her name.

-Sonja.

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-Sonja Egan - she's in a lot of pain.

-OK, take a seat -

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someone will come and see you soon, yeah?

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-Rita!

-Sonja? What are you doing here?

-She needs a doctor.

-Rita?

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-It's OK, I've got it.

-I'll catch you later, OK?

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-Do you want to come with me?

-OK, this is Peter Taper, he's 91.

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When we arrived he was in cardiac arrest.

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He was shocked out of VF by the care home nursing manager.

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Developed pulseless VT in the ambo -

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he's had 150 joules without effect.

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Been unconscious for some time with no output. Query fracture ribs

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during CPR, unable to get venous access en route.

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Charlie, this is Norah, Peter's wife.

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-Please save him.

-I think it might be best

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if we were to pop you in the relatives' room for the moment.

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-No, no! I'm going to stay with Peter.

-OK. That's fine.

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This is Bec, she'll look after you.

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Now don't be afraid to leave if you need to or want to, OK?

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-Don't worry about Peter.

-How long's it been?

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-Erm... Arrival to here, around 15 minutes.

-Stop CPR.

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He's still in VT, stand by to shock.

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Charging.

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OK, stand clear.

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Shocking.

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OK. Rita, can you start CPR?

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-Steady, thanks.

-Thanks. I looked like Michelin man in that.

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Wow. How did that happen, Sonja?

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She fell off my bike. It's all my fault. I was trying to impress her.

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-Not known each other long?

-No.

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-Maybe next time, go for the safe option? Restaurant?

-What did I say?

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-I'm joking. I loved every minute.

-Really?

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No-one could call you predictable.

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OK. Can you feel that? And that?

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All of them? Give it a wiggle. That's good.

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Hopefully that means there's no nerve damage,

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but we'll need an X-ray to make sure there's no fractures.

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Can't you just take it out?

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It's possible it might need surgical removal.

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-We'll get you some pain relief in the meantime.

-Oh.

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-Let's give her 5 milligrams of morphine.

-So you know Rita?

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I was a receptionist at her old ED.

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-We were famous for our karaoke double-act.

-Hm. Sounds like her.

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OK. I'll be right back with your pain relief.

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Just keep pressure on that. OK.

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Oh, dear! It was probably going quite well until he smashed her up on a bike ride.

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-Not everyone has our easy charm with the ladies.

-Speaking of which...

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-You owe me 40 quid.

-You didn't...?

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-I'm afraid I did.

-Really?

-Yep.

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-Come on.

-You know what? Lily really should know better.

-Yeah.

0:14:350:14:40

OK. Stop a second.

0:14:440:14:46

He's been asystolic for ten minutes now.

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I don't think we can do any more. Are we agreed?

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Time of death, 14.50.

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No. No. Please. Please, there must be something else.

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I'm so sorry.

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But... But I'm not ready.

0:15:060:15:10

Sorry, Norah.

0:15:100:15:12

Mr McKenna said he'd be OK.

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Why don't you come say goodbye?

0:15:190:15:21

Oh, Peter. Peter.

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Peter.

0:15:340:15:36

-Jeff. Why did you even start CPR?

-Well, we didn't.

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It was the nursing manager, McKenna.

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There was a care plan in place, but no DNR.

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I mean, the whole set-up was a joke.

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They managed to set fire to the place with a birthday cake,

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that blew the electrics.

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There was no back-up generator.

0:15:530:15:55

He hadn't had it serviced, apparently. Pathetic.

0:15:550:15:58

It's not right. A man of his age should have been allowed to pass over peacefully.

0:15:580:16:02

Yeah.

0:16:020:16:04

It looks like you've had some recent dental work, Mr Griffiths?

0:16:060:16:09

-Yes. A root filling.

-It may have become infected.

0:16:090:16:12

I can give you some pain relief to take home, and if you

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call your dentist I'm sure he'll fit you in for an emergency appointment.

0:16:150:16:18

No. There must be a dentist here somewhere.

0:16:180:16:21

We have an on-call dentist,

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but this is not an emergency. I don't think they will see you.

0:16:220:16:25

I can give you a list of NHS dentists if you want?

0:16:250:16:27

-I'm in pain.

-Yes, I understand that...

-Unbearable pain.

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And I'm prescribing you analgesics to take care of that.

0:16:310:16:34

Look, I can't sleep. I can't think. I can't eat.

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But you really need to see your own dentist.

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If you wait in Reception,

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our nurse will bring you your medication and you can go home.

0:16:420:16:45

-No.

-Excuse me?

-I'm not going anywhere.

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Your job is to look after me - my taxes pay your wages.

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On that basis, as a taxpayer myself I pay my own wages.

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Fetch me a pair of pliers.

0:17:020:17:03

If he wants his tooth removed, I'll do it myself.

0:17:030:17:06

Colin McKenna, the Nursing Manager.

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Hi, I'm Dr Hanna.

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We are trying to admit all the patients as soon as possible.

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Unfortunately Peter Taper passed away.

0:17:290:17:32

-It wasn't a good death.

-Rita.

-I'm sorry?

0:17:320:17:34

Peter shouldn't have had to make the ambulance ride.

0:17:340:17:37

Rita, why don't you help Tess over there, please?

0:17:370:17:39

Sorry. It's a little fraught in here today.

0:17:390:17:41

We need one more doctor and at least one more nurse.

0:17:410:17:44

Well, Martin isn't picking up his phone.

0:17:440:17:46

-Try asking the elderly care team see if they can help us out.

-Yes.

0:17:460:17:49

Zoe, we shouldn't be holding elderly patients in reception.

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I'm aware of that, Connie. We're trying to manage the numbers.

0:17:540:17:57

Managing the numbers is only part of it.

0:17:570:17:59

It's about quality of care.

0:17:590:18:00

How are we doing?

0:18:020:18:03

Mac, can you talk me through this one?

0:18:030:18:05

OK. This is Margaret Johnson, 85 years old, involved in a fire.

0:18:050:18:10

No obvious injuries.

0:18:100:18:12

GCS 14 on arrival, no improvement en route.

0:18:120:18:16

BP 110/80, pulse 90, SATS 92%.

0:18:160:18:20

Is that everything?

0:18:200:18:21

She also has Alzheimer's.

0:18:230:18:24

Let's get her straight to resus. I'll take this one.

0:18:240:18:27

Yes, I would like to file an insurance claim.

0:18:280:18:30

Excuse me, is there anybody with Margaret?

0:18:300:18:33

-Any visitors or relatives?

-Not really.

0:18:330:18:34

What does that mean? Not really?

0:18:340:18:36

Forest Glade Nursing Home, yes. We've had a fire.

0:18:360:18:39

Margaret? I'm Rita, I'm a nurse.

0:18:390:18:41

I'm going to check you over, OK?

0:18:410:18:44

Could you just give us a minute, Mac?

0:18:460:18:49

Sweetheart, can you squeeze my hand if you can hear me.

0:18:500:18:54

That's great.

0:18:580:18:59

You're in hospital, everything is fine, we're looking after you.

0:18:590:19:04

But I'll be losing money for as long as we have to close.

0:19:040:19:07

Excuse me, take that outside.

0:19:070:19:09

Guy. Hello. Bad news travels fast. No, we can cope.

0:19:150:19:22

I think Dr Hanna thrives on creating chaos, I'll knock it

0:19:220:19:25

back into shape - don't worry.

0:19:250:19:27

No, really. That's not necessary.

0:19:290:19:31

If you want, you can have a look for yourself, but...

0:19:310:19:33

Mrs Beauchamp, can we have some help over here?

0:19:330:19:36

Sorry, Guy, I've got to go.

0:19:360:19:37

Airway clear - no sign of smoke inhalation.

0:19:390:19:42

Let's continue with the O2.

0:19:420:19:43

OK, so this lady must have someone come to see her.

0:19:460:19:50

Who do you notify in case of an emergency?

0:19:500:19:52

Her healthcare's paid for out of her own assets.

0:19:520:19:55

I remember a visit from another little old dear

0:19:550:19:57

a couple of times but with Margaret's Alzheimer's,

0:19:570:19:59

she wouldn't even know she was here anyway.

0:19:590:20:01

OK. Can I have her contact details, please?

0:20:010:20:03

The Fire Service are still securing the place.

0:20:030:20:05

-I won't be able to get back in till tomorrow sometime.

-Of course.

0:20:050:20:08

It was more important for you to get your insurance policy as you

0:20:080:20:11

walked out the door, rather than the next-of-kin contact list.

0:20:110:20:14

I'm a qualified nurse, you know. I provide a good service.

0:20:140:20:17

It's not a service, it's a duty of care. You appear to have forgotten that.

0:20:170:20:20

Can we get her into a gown, please?

0:20:200:20:22

Peter Taper should have died comfortably in bed, not in here.

0:20:220:20:25

I'm sorry, but who the hell do you think you are?

0:20:250:20:27

-What's going on here?

-Get your pit-bull off me.

0:20:270:20:30

What's wrong with you people?

0:20:300:20:32

My husband was fine until he came in here.

0:20:320:20:35

Can I have a word outside, Rita?

0:20:370:20:39

What's wrong with you?

0:20:420:20:44

I checked with Peter Taper's doctor about his care plan.

0:20:440:20:47

There was no DNR agreed. So McKenna's hands are tied.

0:20:470:20:49

-It's inhumane.

-Rita, humans don't die easily.

0:20:490:20:53

They cling on until the very last second, you know that.

0:20:530:20:56

Sometimes they don't want a DNR. That's their decision.

0:20:560:20:58

Not McKenna's, not mine, not yours.

0:20:580:21:01

As far as we're concerned, he is the only known contact of Margaret's,

0:21:010:21:05

so you treat him like you would any grieving relative. OK?

0:21:050:21:08

-I want you to take five minutes.

-I just...

0:21:080:21:11

Just take five minutes, please.

0:21:110:21:12

..I'm sending my patient up now.

0:21:160:21:19

Move them to ITU if you need to.

0:21:190:21:21

Oh, you're joking. Oh, come on!

0:21:340:21:37

I'll take you to the relatives room.

0:21:450:21:47

Norah. I'm so sorry.

0:21:480:21:52

-I just think Peter could have died more peacefully.

-Yes, he should.

0:21:520:21:56

That paramedic even broke Peter's rib while she was treating him.

0:21:560:22:01

Unfortunately, that is not uncommon in elderly patients.

0:22:010:22:04

But nobody explained anything to me.

0:22:040:22:07

Those ambulance people were talking about a DNR.

0:22:070:22:11

I don't even know what that means.

0:22:110:22:14

OK. So a DNR stands for do not attempt resuscitation.

0:22:140:22:20

It's a legal order that patients can sign that says

0:22:200:22:23

they don't want extensive intervention if they're dying.

0:22:230:22:27

Didn't Mr McKenna discuss this with you?

0:22:270:22:30

No. No, I don't think so.

0:22:300:22:33

I only wanted what was best for Peter.

0:22:330:22:37

Mr McKenna promised that he would take good care of him.

0:22:370:22:41

Of course.

0:22:410:22:42

Thank you, Norah.

0:22:420:22:43

Do you think he should have had one?

0:22:470:22:49

-One of those DNR things?

-Only Peter could have decided that.

0:22:490:22:54

Let's go.

0:22:560:22:57

-That looks tricky.

-Trust me - I know how to tie a girl up in knots.

0:23:070:23:11

He's as bad as you.

0:23:110:23:13

-Hi, Sonja. We got your X-rays back.

-Ah, ouch.

0:23:130:23:17

We're going to have to send you off to theatre, I'm afraid.

0:23:170:23:20

The way the wood's splintered inside means we'll have to clean it out surgically.

0:23:200:23:23

In the meantime, can you get Sonja a gown

0:23:230:23:25

while I talk to the orthopaedic surgeons?

0:23:250:23:27

And let's get some antibiotics into her -

0:23:270:23:29

1.2 grams of co-amoxiclav IV and a tetanus booster.

0:23:290:23:32

Rita. I'll be here overnight now.

0:23:360:23:38

-Give us a chance to catch up when your shift's over.

-Overnight?

0:23:380:23:42

You got a wife and kids to get back to?

0:23:420:23:44

-No, I just don't want to be in the way.

-Don't be silly.

0:23:440:23:47

What about you, Rita? Any kids yet? How's Mark?

0:23:470:23:51

Is he still dragging you down White Hart Lane every other weekend?

0:23:510:23:55

Rita's husband was a big Spurs fan.

0:23:550:23:56

No. No, I didn't.

0:23:560:23:59

We should all got to get together some night.

0:23:590:24:02

He's dead.

0:24:020:24:03

Mark's dead.

0:24:070:24:09

Rita, I'm so sorry...

0:24:090:24:11

Would you excuse me?

0:24:120:24:13

I feel terrible, I didn't know.

0:24:160:24:19

Let's not worry about that for now, let's concentrate on you.

0:24:190:24:22

-We need to get you into this.

-I can manage myself.

0:24:220:24:25

OK.

0:24:250:24:27

Hey, how's she doing?

0:24:370:24:40

Pulse, BP, SATS are all fluctuating. She is basically trending downwards.

0:24:400:24:45

I spoke to Norah about why Peter didn't have a DNR in place.

0:24:450:24:48

-OK, and...?

-She said McKenna never discussed it with them.

0:24:480:24:51

He said there was nothing agreed,

0:24:510:24:53

but he didn't half seem shifty about it.

0:24:530:24:55

You don't make any money from the residents once they're dead, do you?

0:24:550:24:58

-MARGARET GROANS

-All right, Margaret.

0:24:580:25:01

OK, she's burning up.

0:25:020:25:04

Jeff, can you find McKenna for me, please?

0:25:040:25:06

I need to know everything about this woman's medical history.

0:25:060:25:09

OK, I'll do it now.

0:25:090:25:10

Sats are 95%.

0:25:100:25:12

Date of birth?

0:25:120:25:13

7/6/...1914?

0:25:130:25:17

Fred, I think you're playing with us.

0:25:170:25:19

A good-looking young man like you couldn't possibly be 100 years old.

0:25:190:25:23

-I can.

-Prove it.

0:25:230:25:25

Oh, you have got it! Look at this.

0:25:270:25:30

-That's from the Queen?

-Yeah.

0:25:300:25:32

Get to be 100, you get congratulations from the Palace.

0:25:320:25:35

I'm so adding that to my bucket list.

0:25:350:25:36

Well, I would love to offer you champagne,

0:25:360:25:39

-but unfortunately, we've only got tea.

-Oh.

0:25:390:25:41

I know. Maybe next time.

0:25:410:25:42

I've got an idea.

0:25:470:25:48

I managed to get your dentist on the phone.

0:25:520:25:55

She tells me she prescribed the appropriate pain relief

0:25:550:25:57

following your recent dental work.

0:25:570:25:58

Well, it's not working, is it? I don't care what they say.

0:25:580:26:01

Let me have a look again.

0:26:010:26:02

Have you been drinking?

0:26:040:26:06

-No, I haven't.

-I can smell it on your breath.

0:26:060:26:08

And I don't need to be a doctor to work that out.

0:26:080:26:11

Well, since you haven't been helping me,

0:26:110:26:12

I've been self-medicating for pain relief.

0:26:120:26:15

Whisky numbs a painful tooth. Everybody knows that.

0:26:150:26:18

An entire flask? Your tooth is not that big.

0:26:180:26:21

I'll keep this safe for you until later.

0:26:210:26:24

HE SIGHS

0:26:260:26:27

I'm told you were looking for me.

0:26:310:26:33

Yeah. I need a full medical history.

0:26:330:26:35

She's 85 years old. How long have you got?

0:26:350:26:36

-That's not helpful, McKenna.

-It's Mr McKenna.

0:26:380:26:40

Right, Rita.

0:26:400:26:41

She's pyrexic at 38.5.

0:26:410:26:43

OK, let's hang up another bag of saline,

0:26:430:26:45

give her a gram of paracetamol, and I'll do a venous blood gas.

0:26:450:26:48

She has a history of acute UTIs. We need to do a dip test.

0:26:480:26:51

FBCs, U and Es, and a urinalysis, please.

0:26:510:26:53

Yes, I know, we've got it, thank you.

0:26:530:26:55

-And one gram of amoxicillin IV.

-Only trying to help.

0:26:550:26:58

I am a fully qualified nurse.

0:26:580:26:59

Yeah, you said that, but it takes more than qualifications

0:26:590:27:02

-to be a nurse.

-Rita!

0:27:020:27:03

I'm sorry, but he didn't even tell Norah

0:27:030:27:06

that a DNR was a possibility for her husband!

0:27:060:27:08

Yeah. that's because it was something

0:27:080:27:10

I knew she wouldn't even consider.

0:27:100:27:12

I might not.

0:27:120:27:13

But he might have.

0:27:140:27:15

I sorry, I forgot my handbag.

0:27:160:27:18

Norah, lots of people would have given up on Peter long before I did.

0:27:180:27:22

My Peter fought in the war.

0:27:230:27:25

Serious action in France and in Burma.

0:27:250:27:29

He was no coward.

0:27:290:27:31

He knew the difference between a good death and a bad death.

0:27:310:27:34

Norah...

0:27:340:27:35

You should have given him the choice.

0:27:350:27:38

He should have died more peacefully.

0:27:380:27:40

Alison, can you help Norah back to the relatives' room, please?

0:27:430:27:47

Rita, I need that urinalysis.

0:27:480:27:50

-I never had you down as a drinker, Dr Chao.

-I'm not.

0:28:000:28:03

-I don't even like wine gums.

-Everything in moderation, eh?

0:28:030:28:06

Are we going to talk?

0:28:060:28:07

-About what?

-About what?!

0:28:110:28:13

About your views on warfarin versus novel oral anticoagulants

0:28:130:28:15

for atrial fibrillation. What do you think I am talking about?!

0:28:150:28:18

Like I said, Lily - everything in moderation.

0:28:210:28:24

Everything OK?

0:28:290:28:30

-What are you doing?

-Right now?

0:28:350:28:39

Praying for this shift to end.

0:28:390:28:41

No, I mean with Lily. What's going on?

0:28:420:28:45

Nothing. I think that's her problem.

0:28:450:28:49

Will you say sorry to Rita for me?

0:28:520:28:55

I didn't mean to upset her.

0:28:550:28:57

Don't worry. Rita will be fine.

0:28:570:28:59

OK, that's your antibiotics.

0:29:010:29:03

So, how long've you two been together, then?

0:29:030:29:05

-AT THE SAME TIME: Early days.

-We're not exactly together.

0:29:050:29:07

I'm still...wooing her.

0:29:090:29:11

BOTH: Wooing?

0:29:110:29:13

-This is what you call wooing?

-Nah, good man.

0:29:130:29:17

Right, tetanus coming up. You'll feel a sharp scratch...now.

0:29:170:29:21

You all right there?

0:29:250:29:26

Did you hurt that in the crash? Do you want me to have a look?

0:29:260:29:29

-Nah, nah, it's fine. Just an itch.

-OK.

0:29:290:29:31

Well, I'm going to leave you to woo her some more.

0:29:310:29:34

But I'm leaving the curtain open, all right?

0:29:340:29:36

Rita. You all right?

0:29:440:29:46

I'm fine, Fletch.

0:29:460:29:47

Let's not, please. It was a long time ago.

0:29:470:29:49

OK. But...you know,

0:29:490:29:51

if you do want to talk about it.

0:29:510:29:52

I'm sorry. Another time, OK?

0:29:520:29:55

-OK.

-It's not you. I'm just cranky. I haven't eaten all day.

0:29:550:29:58

That blinking machine, it swallowed all my money

0:29:580:30:00

and it's given me nothing in return.

0:30:000:30:02

-It's not my day.

-OK. Here.

0:30:020:30:04

-Oh, no, no.

-Get yourself something to eat.

0:30:050:30:07

-Sure?

-Course.

0:30:070:30:09

Pay you back tomorrow?

0:30:100:30:11

-Guy!

-Hello, Zoe.

0:30:230:30:25

If you're looking for the breach reports,

0:30:250:30:27

I'm sorry, but we have been really busy.

0:30:270:30:29

Yes, I can see that.

0:30:290:30:31

Actually, I'm not here about the reports.

0:30:310:30:34

No?

0:30:340:30:35

It's been brought to my attention that some of the care home residents

0:30:350:30:39

that have been brought in today

0:30:390:30:40

have had to wait some time for a cubicle.

0:30:400:30:43

Funnily enough, Mrs Beauchamp expressed similar concerns.

0:30:440:30:46

But you will be happy to know that we have found beds

0:30:460:30:49

for all the care home residents and they're getting treated as we speak.

0:30:490:30:52

There was one death. Frankly, I'm questioning whether

0:30:520:30:54

he should even have made it onto the ambulance.

0:30:540:30:56

Apart from that, everything is in hand.

0:30:560:30:58

Good. Sounds like you don't need my help.

0:30:580:31:02

So, I'm going to let you get back to doing what you do best.

0:31:020:31:07

HE GASPS

0:31:170:31:18

HE RETCHES

0:32:000:32:02

OK, we've got two care home patients in resus, one left in cubicles,

0:32:050:32:08

and all the rest have gone up to wards.

0:32:080:32:09

Thanks for holding the fort, you two. You've done a great job.

0:32:090:32:12

Hey, we're not just employed for our good looks, you know.

0:32:120:32:14

-Ha!

-Especially not you.

0:32:140:32:16

What did Guy want?

0:32:160:32:17

Guy? He wanted to share your thoughts

0:32:170:32:20

on the inadvertent holding pattern that we had in reception earlier.

0:32:200:32:23

Well, I'm sure you see just the one death

0:32:230:32:25

as a small victory under the circumstances.

0:32:250:32:27

-It'll be two before the day's out.

-Excuse me?

0:32:270:32:29

This is an emergency department, Connie. It's not the Keller Ward.

0:32:290:32:32

-Darwin.

-We don't have time to play office politics.

0:32:320:32:34

-Maybe you should.

-Every single day it is emergency and death.

0:32:340:32:37

Once you get your head round that, you and me will get on just fine.

0:32:370:32:40

-Excuse me.

-The difference between us,

0:32:400:32:41

-I will never get my head around losing a patient.

-This is not the place for this.

-Oh, really?

0:32:410:32:45

Thank you, Connie.

0:32:450:32:47

I know. I know.

0:32:530:32:54

Sonja?

0:33:020:33:03

-She's having a snooze.

-You sure you're all right with that ankle?

0:33:030:33:06

Yeah, yeah. Since she's going to be in theatre and out of it

0:33:060:33:09

and all that, I might shoot off now and come back in the morning.

0:33:090:33:12

Sonja, can you hear me?

0:33:120:33:13

I need some help in here!

0:33:140:33:16

-What's wrong?

-Hang on.

-What's going on?

0:33:160:33:18

She's not responding to physical or verbal stimulus. Excuse me.

0:33:180:33:21

Pin-prick pupils. Let's get her to resus, please.

0:33:230:33:26

-What's going on?

-Did Sonja take any drugs earlier today?

-What?

0:33:260:33:28

-Be honest with me, Amil?

-No! We just went for a bike ride.

0:33:280:33:31

Can you keep an eye on him for me, please?

0:33:310:33:33

Right, guys, she's displaying signs of an opiate overdose.

0:33:370:33:40

Let's give her 400 of naloxone and, Fletch, can you do an ECG?

0:33:400:33:44

Yep.

0:33:440:33:45

How did we not know about this?

0:33:530:33:55

She hasn't said anything.

0:33:550:33:56

Probably because her brand-new boyfriend's been there

0:33:560:33:59

the whole time and it's only their second date.

0:33:590:34:01

I'll get the surgeons to release her theatre spot.

0:34:010:34:03

We'll need a full medical history before we pass her over to them.

0:34:030:34:06

Margaret's dip test proved positive for nitrates,

0:34:100:34:13

haematuria and leucocytes.

0:34:130:34:15

Let's make her as comfortable as we can.

0:34:160:34:18

There's not much more we can do for her.

0:34:180:34:21

You were right about him,

0:34:220:34:23

but McKenna's not who we need to focus our attention on right now.

0:34:230:34:27

It's Margaret.

0:34:270:34:28

We'll deal with him later, OK? I'll sort out some pain relief.

0:34:280:34:31

Margaret? It's me again.

0:34:330:34:36

I know I go on a bit, but I'd love to hear some more about you.

0:34:360:34:41

Is there anything we can do for you? Is there anyone I can contact?

0:34:410:34:45

You don't have to think.

0:34:480:34:50

Just listen to your heart.

0:34:510:34:53

Hello.

0:34:580:34:59

All right?

0:35:000:35:01

What can I do for you?

0:35:030:35:04

Purse?

0:35:070:35:08

Going to open it, OK?

0:35:090:35:11

Margaret, is that you on the left?

0:35:160:35:17

How hot were you, Margaret?

0:35:200:35:22

Who's that on the right?

0:35:220:35:24

Jenny.

0:35:260:35:27

Jenny your friend?

0:35:280:35:29

You want me to contact Jenny?

0:35:310:35:33

Margaret, how am I going to do that?

0:35:340:35:36

Is she in here? OK.

0:35:390:35:41

You hang on for me. I'll be back in a minute, OK?

0:35:410:35:44

(Good work.)

0:35:460:35:48

-RETCHING

-Lily...

0:35:530:35:56

Oh!

0:35:570:35:58

Mr Griffiths.

0:36:000:36:01

Want to tell me about this?

0:36:010:36:03

What is it doing here?

0:36:060:36:07

Do you really think you're the first person ever to try

0:36:090:36:11

drinking the hand gel in hospital for its alcohol content?

0:36:110:36:14

Well, it was a first for me, I'll admit it.

0:36:140:36:17

-Much rather have a decent malt.

-What else have you taken?

0:36:170:36:20

-Remind me what medication you're on.

-I don't know what it's called!

0:36:200:36:23

-Metro...metro dazzle, or something.

-Metronidazole.

0:36:230:36:26

Show me.

0:36:260:36:27

They're not working. They just make me sick.

0:36:290:36:31

It's not the pills making you sick, it's the alcohol.

0:36:310:36:33

And there's no way a dentist gave you these without telling you

0:36:330:36:36

to abstain from alcohol during the course of treatment.

0:36:360:36:38

Doctors always say that. Nobody ever takes any notice.

0:36:380:36:41

What, and being sick didn't make you think otherwise?

0:36:410:36:44

All you're doing is throwing up the medication straightaway.

0:36:440:36:47

No wonder your tooth is getting worse.

0:36:470:36:49

Take it out and I'll be fine.

0:36:490:36:52

Mr Griffiths, the NHS is not in the practice

0:36:520:36:55

of whipping out healthy body parts

0:36:550:36:57

just so you can go on killing yourself with alcohol pain-free.

0:36:570:37:00

What we can do is help you recover.

0:37:000:37:03

Regard your dental abscess as a warning from your body.

0:37:040:37:06

It doesn't like what you're doing.

0:37:060:37:08

I can prescribe you diazepam to help with the withdrawal symptoms,

0:37:080:37:12

and recommend you to a programme

0:37:120:37:13

that will help you cut down your alcohol intake gradually.

0:37:130:37:16

Would you like me to enrol you?

0:37:160:37:18

Yeah. It's killing me, isn't it?

0:37:200:37:23

Yeah, OK.

0:37:250:37:27

Good.

0:37:270:37:28

Doctor?

0:37:310:37:32

Thank you.

0:37:330:37:34

-Long day?

-Aren't they always?

0:37:420:37:44

Do you want to talk about it?

0:37:440:37:46

Alcoholic abusing prescription meds.

0:37:470:37:50

-Old story.

-I meant if you ever need to talk about Cal, then I'm here.

0:37:500:37:56

Why would I need to talk about him?

0:37:570:37:59

I just know how... unreliable my brother can be.

0:37:590:38:03

I'm not relying on Dr Knight for anything.

0:38:040:38:06

No, no, of course not...

0:38:060:38:08

And I hope he isn't going round telling people otherwise.

0:38:080:38:10

No, it's just me.

0:38:100:38:11

You?

0:38:110:38:13

No, I didn't mean...

0:38:130:38:16

Sorry, I meant, I saw you together and I know what he's like,

0:38:160:38:20

how he can upset people.

0:38:200:38:22

I'm really sorry if I got this wrong.

0:38:230:38:26

Tell you one good thing about throwing up antibac -

0:38:260:38:28

at least it's sterile vomit.

0:38:280:38:31

-Do you think he'll ever give up the drink?

-Yeah, course he will.

0:38:310:38:34

He knows he'll have Lily to answer to if he doesn't.

0:38:340:38:36

If you ordered me off the booze,

0:38:360:38:38

I'd have a fridge full of mineral water

0:38:380:38:40

faster than you could say "ventricular tachycardia".

0:38:400:38:43

Anyway, lovely to chat as always, but yes, things to do.

0:38:440:38:48

-Hey, what are you doing with that?

-Orders from above.

0:38:560:38:58

It's for Fred, the old boy who got his telegram from the Queen today.

0:38:580:39:01

-We need to put 100 candles on it.

-100?!

0:39:010:39:04

-Right, come on, then. You too.

-It's what Her Majesty would want.

0:39:040:39:08

-Did you hear about Rita?

-Hear what?

0:39:090:39:11

Apparently she used to be married. Husband died.

0:39:110:39:14

Oh, mate, that's terrible.

0:39:140:39:16

Seriously?

0:39:180:39:19

-What?

-After what happened today?

0:39:190:39:21

You're going to put 100 candles on a cake

0:39:210:39:24

-and light them in here?

-It was his idea.

0:39:240:39:26

-You only need three anyway.

-Three?

0:39:260:39:29

Think about it.

0:39:290:39:31

-Lofty? Shall we have that chat now?

-I was hoping you'd say that.

0:39:320:39:35

I know.

0:39:350:39:36

To tell you the truth, Jenny, even if you left right now,

0:39:370:39:40

I don't think you'd be here in time.

0:39:400:39:43

I want her to know that she's not alone

0:39:430:39:45

and for you to know how sorry I am that this news has come too late.

0:39:450:39:49

I would put you on the phone to her,

0:39:490:39:51

but we just don't have that facility in resus.

0:39:510:39:53

I'm so sorry. I will pass your message on.

0:39:530:39:57

Bye.

0:39:580:40:00

-Everything all right?

-Elderly patient in resus.

0:40:000:40:02

Spent most of her life in a same-sex relationship,

0:40:020:40:05

and now her partner's family have put her

0:40:050:40:07

in their local home, which is miles away.

0:40:070:40:10

I'm just trying to find them some closure.

0:40:100:40:13

Oh, no! Whose cake is that? I'm starving.

0:40:130:40:15

-If you're 100, it's yours.

-HE LAUGHS

0:40:150:40:18

Listen...I've only just heard about your husband.

0:40:180:40:21

I'm really sorry.

0:40:210:40:23

Thank you, Noel. I prefer not to talk about it.

0:40:230:40:27

Course...

0:40:270:40:28

-Can I have a mobile phone top-up, please, Maggie?

-Oh, yeah.

0:40:400:40:44

Right, well, we are going to need to take a full medical history.

0:40:460:40:50

-Could you excuse us?

-No. Stay.

0:40:500:40:52

You need to know this.

0:40:520:40:54

Are you sure?

0:40:540:40:56

Yeah.

0:40:560:40:57

I like you, Amil...

0:41:000:41:01

-Do you?

-Yeah.

0:41:010:41:03

-I just wanted to know that you liked me too, before I told you...

-Course.

0:41:040:41:08

What?

0:41:090:41:10

I'm guessing you're probably on quite strong pain relief.

0:41:120:41:16

Co-codamols?

0:41:160:41:17

-So we overdosed on you with morphine.

-Yes.

0:41:190:41:22

-You did what?

-It wasn't their fault.

0:41:220:41:24

I should have said, but you were here the whole time -

0:41:240:41:26

which is lovely, and thank you...

0:41:260:41:28

Look. I have no idea what any of you are talking about.

0:41:280:41:31

My mother died of cancer. My grandma too.

0:41:340:41:38

They both had the same thing.

0:41:380:41:40

Breast cancer.

0:41:420:41:43

So, I've had an elective double mastectomy three months ago.

0:41:440:41:49

Mastectomy.

0:41:500:41:51

That's...

0:41:520:41:54

that's...

0:41:540:41:55

-Both of them?

-Yeah.

0:41:570:41:59

I've been having reconstructive surgery too.

0:42:000:42:02

-A few more months and I'll be fully healed.

-How many?

0:42:040:42:07

Two, three...

0:42:070:42:08

It's my birthday in three months.

0:42:100:42:12

Now I know what I want for it.

0:42:120:42:14

Are you sure you don't have a wife and kids at home?

0:42:250:42:28

Look, since we're being honest...

0:42:280:42:30

It's nothing serious, I swear.

0:42:370:42:39

Bloke was beating up on his girlfriend outside the pub one night

0:42:390:42:42

and somewhere in all the kerfuffle, he got a broken nose

0:42:420:42:45

and I got a year's community order and a nightly curfew.

0:42:450:42:47

I should have been home by seven.

0:42:490:42:50

I'll be nicked now for breaching my conditions.

0:42:510:42:54

-You've risked getting arrested to be here with me?

-Sorry.

0:42:550:43:00

I was going to tell you...

0:43:000:43:02

Look, I can't promise anything, but I could talk to the police,

0:43:020:43:08

-explain the circumstances.

-Yeah?

0:43:080:43:10

I can try.

0:43:100:43:11

But I'd give them a call pretty sharpish

0:43:110:43:14

-before they come looking for you.

-Yeah.

0:43:140:43:16

Yeah, I'll do that right now.

0:43:170:43:19

So what do you say?

0:43:240:43:26

I'll still have you if you'll still have me.

0:43:260:43:28

Jenny?

0:43:380:43:40

It's Rita Freeman again, from Holby City?

0:43:400:43:43

I've had an idea.

0:43:430:43:44

Zoe, can I just...?

0:43:460:43:48

Margaret? Margaret, love...

0:43:510:43:54

I've got Jenny on the phone for you.

0:43:540:43:57

OK, Jenny, I'm going to put her on.

0:43:570:43:59

She probably won't speak to you, but she can definitely hear you, OK?

0:43:590:44:03

CONTINUOUS BEEP

0:44:270:44:28

(She's gone.)

0:44:320:44:33

She was smiling. She definitely heard you.

0:44:360:44:38

PHONE RINGS OFF

0:44:430:44:45

Excuse me, sorry. You seem in a bit of a hurry to get away.

0:44:590:45:04

I need to check in with the care home again,

0:45:040:45:06

see how soon we can get the facilities

0:45:060:45:08

-up and running again for our residents.

-No.

0:45:080:45:10

-No?

-There isn't a single resident

0:45:100:45:12

that will be setting foot in your home again.

0:45:120:45:14

I have no idea what you're talking about.

0:45:140:45:16

You're not providing palliative care for your patients.

0:45:160:45:18

You are simply maintaining them.

0:45:180:45:20

Nonsense.

0:45:200:45:21

I have years of experience.

0:45:210:45:23

I can do the job just as well as you.

0:45:230:45:24

Do you know what the only difference is?

0:45:240:45:26

-I'm better paid.

-Yeah, you're better paid because you're keeping

0:45:260:45:29

your residents alive and squeezing every last penny out of them.

0:45:290:45:32

-How dare you!

-Oh, we dare.

0:45:320:45:34

Nursing is a vocation, it's not a job.

0:45:340:45:36

-Nobody becomes a nurse to get rich, Mr McKenna.

-I don't know where the money goes.

0:45:360:45:40

You didn't even get the back-up generator serviced!

0:45:400:45:42

-This has nothing to do with you!

-It's got everything to do with us.

0:45:420:45:45

Peter Taper had a bad death today, and that was your fault.

0:45:450:45:48

Because had he been under our care,

0:45:480:45:49

yes, he may have died a few days earlier,

0:45:490:45:51

but his wife would have been prepared

0:45:510:45:53

and he would have been prepared.

0:45:530:45:54

They would have got the ending that they deserved.

0:45:540:45:56

Margaret Johnson just died now with joy in her eyes,

0:45:560:45:59

and that is because Rita cared.

0:45:590:46:01

That wouldn't have happened in your home.

0:46:010:46:03

Right, so you let them die and you're blaming that on me?

0:46:030:46:06

No. We saved them from suffering. We're blaming that on you.

0:46:060:46:11

Better start looking for a new job. And not in the health industry,

0:46:130:46:15

because I will be reporting you

0:46:150:46:17

to the Care Quality Commission and the Nursing Council.

0:46:170:46:19

You won't be treating any patients again.

0:46:190:46:21

Hey, he's here.

0:46:310:46:32

# For he's a jolly good fellow For he's a jolly good fellow

0:46:320:46:37

# For he's a jolly good fellow...

0:46:370:46:40

# And so say all of us. #

0:46:400:46:42

THEY CHEER

0:46:420:46:44

There you go. One, two, three...

0:46:470:46:49

THEY CHEER AND APPLAUD

0:46:490:46:52

-Will be good to have him back.

-Sorry?

0:46:520:46:55

Lofty. I told him he needed to shape up,

0:46:550:46:57

but he's the only one who would be thoughtful enough to arrange this.

0:46:570:47:00

-Night, Tess.

-Oh, yeah. Goodnight.

0:47:020:47:05

I've already told you, I don't get paid for three weeks.

0:47:120:47:15

When I get it, you'll get it.

0:47:150:47:16

Long day?

0:47:220:47:23

-I have never felt so old and tired.

-No, come on.

0:47:230:47:26

Oh, don't start being nice to me, not now, Max.

0:47:260:47:28

I was going to say terrible, but there you are.

0:47:280:47:30

That's more like it.

0:47:300:47:32

Listen, thanks for today, for staying. I do owe you.

0:47:320:47:35

-Like I said, I'm keeping a list.

-See you tomorrow.

0:47:350:47:38

-Zoe...

-Mm-hm?

0:47:400:47:41

I think you look amazing.

0:47:410:47:43

-I thought you were giving up?

-I was.

0:47:490:47:53

-Connie? About earlier...

-Oh, forget it.

0:47:530:47:56

-Really?

-Yeah, forget it. I have.

-Good.

0:47:560:47:59

I thought you weren't going to make it.

0:48:080:48:10

So did I.

0:48:100:48:12

Really, Zoe is... that department is so disorganised.

0:48:120:48:16

You look like someone who could do with a drink.

0:48:160:48:19

And you look like someone who's buying.

0:48:190:48:21

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