Failure to Launch The Apprentice USA

NARRATOR: 'Previously:

'Mr Trump put each team's style sense to the test,

'designing for the Ivanka Trump collection.'

You'll be designing a living window display, you know what that is?

Oh, yeah.

'From the start, the men questioned

'project manager George Takei's focus.'

-We have four windows.

-Oh, really? I thought we were doing two windows.

I'm not sure that George is aware of what's going on.

'On the women's team,

'project manager Dayana Mendoza had a chance to prove herself.'

We're going to need some of Ivanka's outfits.

'But Debbie Gibson felt Aubrey O'Day was taking over.'

Or we split it, if they're smaller,

depending on whatever you guys decide.

It was the Aubrey show.

'As presentation time grew near,

'Lou Ferrigno struggled to fit in on the men's team.'

Lou, I don't want to be rude, but...

There were too many cooks in the kitchen.

No problem. OK.

'While on the women's team,

'a mishap threatened to derail everything.'

Aubrey, the photos are not here.

'But Aubrey came up with a quick fix to put them back on track.'

The models walk out and then she's like, "Thank you so much,

-"these are my designs."

-That's a good idea.

-Can we do that?

'On the men's team, Dee Snider returned from surgery...'

Whoa!

'..just in time for the presentation.'

Ivanka Trump by day.

We wanted to show the whole spectrum.

'While on the women's team, Dayana was in her element.

'That night, the women had their first taste of victory.'

The women's team did a better job.

-Yes!

-Yeah!

'Left to face Mr Trump...'

Lou misunderstands directions often.

'..Lou fought to stay in the game.'

You're not aggressive enough to be a project manager.

'In the end, Mr Trump had to make a difficult decision.'

You know who else has respect for you, George? Donald Trump.

But George, you're fired. Thank you. Thank you very much.

'Leaving Arsenio and Lou shaken

'from seeing their first team member fired.'

Very impressive to see you girls pull together the way you did.

-Thank you.

-Congratulations, girls.

-Cheers.

-To fallopian tubing!

-Cheers!

-DAYANA:

-'This is a win that we really needed.

'We already lost the first two tasks,'

and being the first project manager winning for my team,

it just means, not for me

but for all of us, finally, now we understand each other.

And now we listen to each other.

We are finally a team, so we're ready, we're ready to go,

we're ready to keep on winning.

Now you've got seven people who are strong, unified, focused.

You can see it, the change. It was such a difference.

-Uh-oh.

-Yay!

-Oh, boy.

Well, we're glad you're here.

-LOU:

-'I feel bad because it's tough.'

-Wow.

-Isn't it horrible to be in that room?

Other than someone dying, I can't tell you a time when I felt bad...

I mean, I watched Mr Universe start to well up.

'Being in the room when George got fired'

was one of the most painful experiences I've ever had.

I never thought I'd ever be in a situation where I'd be

sitting next to Lou Ferrigno who's crying.

That lets you know how tough it was.

He's a dignified guy, he took it very well.

Lou was more torn up than he was.

-Oh, Lou.

-Oh, Arsenio.

LAUGHTER

-Let it all out!

-Thank God for comedy.

Guys, whether you like it or not, I'm going to keep asking questions.

If I get in the way, I'm going to fight and fight and be helpful.

-DEE:

-'The Trumps only know what's presented in the boardroom

'and Lou has presented some go-getter,'

chip on his shoulder, nobody gives me a chance to show what I can do,

I'm 110% guy, and he's not.

So, in the big picture, they did not get rid of the right guy,

and Lou is going to fall by the wayside

because his team-mates are not going to cover for him any more.

# Money, money, money, money

# Money!

# Money, money, money, money

# Money!

# Some people got to have it

# Some people really need it

# Listen to me, y'all

# Do things, do things, do things

# Bad things with it

# Dollar bills, y'all, come on

# For that mean, oh, mean

# Mean green

# Almighty dollar

# You know that money

# Give me a nickel

# Brother, can you spare a dime?

# Money can drive some people out of their minds

# No good, no good

# Money!

# Money, money, money, money

# Money! #

-So, here we are.

-Hi! Hi, guys!

'I won my task as project manager,'

and I'm here now in the Latino Commission On Aids offices.

Thank you so much for coming.

'The Latino Commission On Aids helps raise awareness

'in Latino communities, letting them know that they are not alone.'

They have testing in the Latino community so that people can be

tested, without being scared, and they have support groups.

Hi, my name is Raphael.

'I know The Celebrity Apprentice is tough,

'I know there is a lot of work,

'I know that you deal with a lot of situations,

'but the point is to finally get here and help.'

And you have your arguments or whatever it is with others,

but this is all for charity, so... That's why we're here.

You guys are very brave.

And I want you to know that I've been praying for you guys,

and this is something that, in the name of Celebrity Apprentice

and Mr Trump, we will give the Latino Commission On Aids.

You are amazing, you guys. This is 20,000 for us.

This is amazing, so thank you very much, Dayana.

-Good morning. ALL:

-Good morning.

We're standing in Grand Army Plaza, a very, very famous place.

And if you look at all the buildings around on Fifth Avenue etc,

all of my friends right now are watching me.

They're rich, some are good people and some are scum.

Believe me, scum.

Now, it used to be, we'd ride around in a horse and buggy,

but we're in a modern age and we use cars.

And a great car, one of my favourite cars, is Buick.

Buick is one of the fastest-growing brands anywhere in the world.

With me is Craig from Buick and Steve from Leo Burnett.

-Craig, tell them about the task.

-Thanks, Mr Trump.

You know, at Buick, we're all about changing

consumer perceptions of this brand. One of the ways that we've done that

is through a number of new product introductions over the years

that have really broken the mould for Buick.

Your task today is to help us introduce the all-new Buick Verano,

a new vehicle and a new customer segment for us,

to the public, to consumers.

Today's task is a ten-minute presentation,

and a ten-minute question-and-answer segment,

to introduce the Buick Verano

to both a live audience and online viewers.

The presentation needs to be both informative and entertaining,

while highlighting four key features of the Buick Verano.

Right, Don, how will they be judged?

Craig and Steve are going to judge your launch presentation

and determine the overall winner based on three criteria.

Informational content, brand messaging, and overall creativity.

OK? Now, do you have any questions as to how you're going to be judged?

-Adam?

-Just a comment. I lost my virginity in a Regal.

Nice!

Your team is doing very well.

Two weeks ago, hotshot!

Now, you're going to have to make a choice -

who is going to be your captain?

You have Michael Andretti, the son of Mario Andretti,

in his own right, an unbelievable racer.

-DEBBIE:

-'Hello? Michael Andretti on the team?'

I was like, we're a bunch of chicks who know nothing about cars.

I have a feeling I know who you're going to do, but we'll see.

Oh, wow.

-How you feeling about this one, Adam?

-I feel good.

Gentlemen, who is your project manager?

Adam, now, why didn't you pick Michael Andretti for a car thing?

Because he looked at me and said, "You do it."

'What a lot of people may not know about me

'is that I race vintage cars

'and I do a car show on the Speed Channel.'

So I realised I could probably execute this better than he could.

-Who is your project manager?

-I'm going to be the project manager.

OK, Deborah, that's very good.

'I decided to step up as project manager

'because it was about live presentation.

'I perform all the time, so I thought,'

"How hard could this be?"

The winning team's project manager will get 20,000

for his or her charity. What is your charity?

My charity is Children International, Mr Trump.

-Good, Deborah. Adam, what's your charity?

-Catholic Big Brothers.

-OK, very good.

-Mr Trump, I think we can help there.

-I think we can add to that 20,000 with another 30,000.

-Whoa!

-Thank you very much, Craig.

-Oh, we've got to win, we've got to win!

So, the winning team's project manager gets 50,000.

-Oh, awesome.

-All right, have a good time, do a great job for Buick.

-Thank you, thank you.

-Go ahead.

-All right. Whoo-hoo!

Ooh! We've got swag from Buick. All right, guys.

I am very excited. We're going to ride the wave

that started on the last task with our win.

-TIA:

-'Our task this week is to do a consumer launch'

presentation for the Buick Verano,

and it's to include a ten-minute presentation and a ten-minute Q&A.

I think we should tell a story that's sincere,

makes people feel that this was really genuine,

and if I were in that situation, I would want that car.

That's a great thing.

'Aubrey is a brainstormer, which is great, but...

'It can be overbearing.'

So my job as project manager is to recognise

when it's the idea, take it, run with it.

One of them can be a serious story about getting in an accident

and being stranded with nobody to help,

so that's an emotional, dramatic story

and it's got to be someone that can tear up an audience.

'I think the entire team knows what a strong player I am.'

I don't think any of them would have a creative bone in their body

to continue on without me.

-Hello.

-Hello!

-How is everybody?

-Great.

-Hi, how are you?

-Good, how are you?

-Hi. Steve Chavez.

-OK, why don't we have the guys sit over here?

My first question is, when you do these presentations,

what is the overall purpose?

For us in the Verano,

it's really about a more thoughtful take on luxury.

Our key proof point in that is a system called IntelliLink.

It's also about the thoughtfulness

of what we call recording studio quiet.

The third one is efficient use of space.

And the final one is the safety of ten airbags.

The four features that we have to highlight are a quiet environment,

safety-ness, space and especially IntelliLink.

We want to deliver on thoughtful design.

You'll have an opportunity this morning, out on Pier 54,

to drive the cars with some product specialists.

-AUBREY:

-'During the brainstorming with the executives,'

a lot of the words that they were using were heavily feminine.

They were talking about the voice of the car, the thoughtfulness of it,

so I think that we really need to talk about the heart of this car.

-Good luck.

-Thank you.

-Try not to drive into the Hudson River.

-Thank you so much.

-Thank you.

I'm going to come out, welcome everybody, kiss some Buick ass.

I think that one of the most important parts is a face

that knows the product inside out. I mean, that is Michael.

The Q&A part, I'm built for.

Improv, car knowledge, I'll have all the specs downloaded.

I mean, I do think we're really missing something big

-if we don't get his ass on stage talking.

-Sure.

-Hey, guys.

-Hey.

-Here comes our guys.

-How are you?

Craig Bierley. Nice to meet you.

Adam? How are you? Nice to meet you. Arsenio. Pleased to meet you.

You know what? What we want to do today is we want to have you guys

create a consumer-focused event to introduce the all-new Buick Verano.

The inspiration behind how we developed the car was about being thoughtful.

OK? It's about thoughtful technology.

-ADAM:

-'Thoughtful is some fat person you work with

'who remembers your birthday'

and gets you one of those edible arrangements.

It's nothing to do with a car.

In terms of tone, you know... Fun?

Funny? I mean, obviously, you don't want to be boring.

There's a wit and charm to the way we communicate this brand.

We like a sense of humour, but it's not beer advertising.

These guys were reserved in the box executives,

and I was a little afraid

because Adam is a comic.

So are we making a mistake with Adam being the project manager?

Steve and I have spent a lot of time crafting what is

essentially the voice for this brand.

Right? In terms of tonality.

Well, that's Tiger Woods, right?

Or is it...? We don't talk about him any more?

-Most things that come from him will be jokes.

-Don't make that call.

'Tiger Woods used to be a spokesperson for Buick',

but after all his, ahem, controversy,

his name is probably the last thing they want to hear.

So, as project manager, Adam's going to have to figure out how to

turn the dial back on his comedy a little bit

if he's going to be able to lead us in a Buick-themed task.

Let's just work at the beginning.

I would like a little kapow

with the reveal of the car.

-ARSENIO:

-'Our task this week is to present

'the Buick Verano to a live audience,'

and an internet audience on Twitter,

and present a ten-minute show and a ten-minute Q&A.

You know I'm saying?

I could come out with a suit and have difficulty tearing it apart.

I... Maybe.

In order to go Hulk, we have to get the wig

and we have to get a certain kind of make-up to match.

You know, the Hulk's a little campy.

Lou, you've been saying that you're capable of doing more.

I think you need to show you can do more.

MICHAEL: 'Lou's problem is that he just worries about Lou.'

He's not really caring about the task -

he's just worrying about his part in the task.

And the only job he really wants is to pull his shirt off

and act like he's the Hulk.

Let's go. We're going to go test drive the car.

The car's silver. Do you want a silver suit torn with a green tie?

I don't know that I want to get green make-up all over.

'Adam was very adamant about what he wanted to do,'

and some of us were nervous because we were feeling that

he wasn't on the right path.

-Adam?

-Yes.

-I'm trying to show you something. Here.

-Yeah.

-Take this with you.

-No, we're good.

'Adam had in the back of his mind what he wanted to do,'

and how could it be delivered,

whether anybody else likes it or not.

This is a casting call for the Buick spokesman or something?

That's why it would give people an excuse to come out of the audience.

That is a fantastic idea,

such a great way to relay all that information.

You can say, "OK, you."

Then somebody can get up and do their little vignette.

So she's about the space. You're about the safety.

I'm about the gadgets. And you're about the recording...

The soundproofing as the loudmouth. And Tia's the host.

-AUBREY:

-'Lisa and I are allies

'because we both know how valuable each other are.'

Until I started to get the ball rolling with the creativity side,

and Lisa started formulating the concept,

nothing was getting done creatively on this task.

I have a really huge mission for you, Teresa.

Is your husband available to do the scenario with you and the kids?

'Debbie suggested bringing my husband and my children,

'and I was like, "No problem." '

If they want to make me centre of attention, I'll take it.

The introduction to the thing is, like, we're all a world community -

that sort of thing.

Sort of like the overriding theme connecting it is, like, humanity.

Any better ideas or any other ideas?

The whole back wall of it, an image of Ivanka,

what do you think about that?

No, I don't thing we should do that.

What's the order of what you want to do,

-which type of music you want to use?

-We don't know yet, so...

'Some people come up with ideas that are so far off course,

'or a day late and a dollar short,'

it's a detriment and a distraction

and it holds us back from meeting our deadlines.

What if you had each person get a Buick after their story

and, at the end, they're all in the car together,

and it's like, "I am Buick" or "We are Buick?"

We are all Buick.

-PENN:

-I believe that a presentation needs to be somebody

with eye contact, from the heart, talking to the audience.

Do we need to say that again to Adam

or do you think he's heard it already?

We don't want to later say

we shouldn't have given up trying to communicate.

'Adam, Paul and Michael Andretti'

have gone for a test drive.

We're back at the war room and we have nothing.

PHONE RINGS

-Hello?

-Hey, Adam.

-Clay.

If you give me some idea of what you're thinking of and looking at.

I'm thinking maybe just to do our sketch

-and then get to the Q&A.

-'Yeah.'

We also don't know what the sketch is yet, Adam, of course.

-What if you guys are hecklers?

-And it would happen during the Q&A?

-'No, it would happen during my presentation.'

-Oh!

I think it would be funny if we spread you guys around the audience

and, you know, you guys heckle me.

Not... Doesn't seem like a good idea to me.

I think it's a really classy brand

and I think we should go over it, not come under it.

It's all going to be there, like, we may want to play ourselves.

-Penn, I'm a big man, I need plenty...

-I like braking power.

-I'm Dee Snider, I want to rock?

-'Yeah.'

Adam had this idea for hecklers in the audience

and he wanted each celebrity heckler

to have a different concern about the car.

-OK, thanks, guys.

-OK, call us if you need us.

-OK.

We all have made comments that we don't think

so much humour is important.

The question was asked directly, do you want funny? And they said no.

Yeah. That means something about tone.

A lot of the team members are concerned about the beer

commercialness of it because that was literally

said by the executives, "We don't want a beer commercial."

But Adam has decided he wants to go straight against that,

so we really have no choice but to follow his lead

and to hope he's right.

We've said it, we've said it, "Who's the boss?" Do it.

You're absolutely right.

If I'm going to buy a car, I just want to feel special in it,

just like the way I pick a man and an outfit.

-Right, that's what I mean, it's a reflection. Reflection.

-Reflects...

Reflect. Love your reflection!

Love is perfect. Thank you.

It's clear that Debbie has put the people she thinks

will be most efficient in the cool van.

I've always been one of the members of the cool van.

We're usually the ones that move the task along,

really make the entire thing happen.

The uncool van is the leftovers.

-Does anybody have Advil?

-No. Sorry.

Being put in a separate van

and knowing they are coming up with a concept that is going to be

solidified by the time you get to your destination,

it was frustrating.

-DAYANA:

-I don't know what I'm doing, nobody has told me anything.

Why couldn't they just have us on speakerphone so we could listen?

-Is that so hard?

-Yeah, I know, I know.

Debbie could have done a better job in delegating.

She doesn't have to like me,

but we're in a challenge together and I wanted to be more involved.

Sorry, yep. Tia.

We wanted to be on speakerphone

-so we could be in the conversation, so we know what's going on.

-Hold on.

-Can you hold this, please?

-Sure.

I don't have anything to include her in yet. I just want to review this.

Debbie is reviewing her notes and then we'll call you right back.

She said she'll call back when she has it all fleshed out.

She will call you back.

-Yeah, when SHE has it all fleshed out.

-Right.

-So there is no team.

Hi. I'm Adam Carolla.

Nice to meet you. I'm Jennifer Nardicchio.

We needed to meet with our Buick product specialist,

so I decided to take Michael with me, and Paul,

and go out and drive the car for ourselves.

-Do you want to hop in the passenger?

-Sure.

Michael Andretti's job was to test drive the car

and be the sort of technical expert.

CAR STARTS

-Can we go?

-I think you're ready to go.

HE REVS ENGINE

-TYRES SCREECH

-Slow down!

Michael Andretti is a legend,

everybody knows that, so, you know, to see him

getting that new Buick to rip around that track was pretty impressive.

'I'm a race car driver and I know what a car should feel like

'when you drive it. I like the Verano.'

It felt really good, I was real happy with the way it responded.

It was a perfect car.

-How do you like that?

-Wow!

Hey. He will take you on your drive.

-Nice to meet you.

-You as well.

-Thank you.

So we arrive at Chelsea Pier to meet up with our Buick product

specialist, who is going to take us on a test drive.

How much do you girls trust me?

-It's very comfortable.

-Step on it a little.

Step on it? No problem.

TYRES SCREECH

THUD!

Ohhhh! It's like my driving test all over again.

Oooh, this is fun.

Oh, going to knock some cones over but that's all right. OK.

Stop, stop!

TYRES SCREECH

That's great. Sold!

You want to start with safety? Ten airbags?

Hey.

I'm going to run the beats here through you guys.

I'm going to start, welcome everybody.

Michael is going to discuss the experience of driving the car

and how it felt, and then the heckle will begin.

'As a project manager, I wanted a mixture of'

information and laughs.

The team doesn't have 11 quarterbacks,

it has a quarterback and some guys have to block.

The button will be Paul chiming in,

-just saying, "You suck."

-Oh!

I don't know if the "you suck" stuff is going to work for these guys.

If it plays, if it gets a laugh, if it's funny, then it works.

They said they want witty, not a beer commercial.

-We can, we can...

-Just asking.

-No.

The downside to Adam is, once he's made up his mind

as to what he wants to do,

it's really hard to get him to see another side.

I don't feel like he doesn't hear us,

I just don't necessarily think he...cares.

I feel like, as long as we're getting it out there,

we'll be in good shape.

I need to just recap with everybody.

We're going with the - love your reflection.

We came up with the idea potentially of doing some mirrors.

I don't know how quite it's going to work.

Each character basically is going to reflect upon

a way in which a Buick helped them in their lives, helped save the day.

Is there any way to decide on that,

-just so we know how to start writing it?

-Erm...

So we got back to the war room after test driving the car,

and realised that we had a huge deadline to meet but no script yet.

-Can I read something? I wrote like three short things.

-Absolutely.

OK. One woman - "I need a car I can count on, a safe space to

"transport my family and a stylish car that reflects who I am."

You take pictures of the people that look like they've got

the Buick style.

Not to knock it down, it's away from where we're going,

only because you weren't in our van.

'I had envisioned photos of everyday people, which fell on deaf ears.

'It's kind of like, wow, you don't have to be so dismissive of me'

or condescending.

It doesn't feel nice and it makes you feel like, well,

OK, I'll just sit here and let you do what you're going to do.

Oh, my God, our hero!

-Hello.

-Flattery will get you everything with me.

-Sit down, this is empty.

-How's it going so far?

Things are unfolding and we're taking things in.

We're a little wired and nervous watching the timing cos we've

run into issues with that in the past.

I think my biggest concern about the women's team, frankly, is

they have a lot to do in a very finite amount of time.

I think, if Debbie doesn't crack down and get pen on paper and

start delivering this task, she's going to be in trouble

when she gets up in front of hundreds of people.

-I look forward to seeing it.

-Us, too.

Why don't you explain to her what that idea was?

This would be the reveal inside.

We want the logo and we want to put three words.

What if we did thoughtful something, thoughtful something

and then thoughtful?

-Hi, guys.

-Hey.

-Good to see you, Adam. Paul, how's it going?

-Hi, nice to see you.

-How's it going so far?

-Do you want all the gags?

-Yes, give it to me.

I think we're going to do it in a way that's a little more

humorous and more interesting, where our guys yell

out their concerns and I say, "Good point".

Obviously the questions are based on the marketing.

You know about the cars.

Yeah, I'm not a mechanic or anything, but I know how they operate.

I was surprised you weren't project manager on this one.

This is more a marketing thing than a driving thing.

Yeah, but you can bring in all your driver friends...

Given that the Andretti family is almost synonymous with cars

and racing, I was a little bit surprised that Michael didn't step

'up on a task that is more tailored to his particular skill set.'

I think he'll do a better job of presenting

the actual presentation cos that's his thing.

I don't know. This struck me as a total natural for you.

I felt like, if we wanted to win the task, Adam had a better shot at it,

but I was starting to get worried that my point wasn't getting across.

Well, guys, enjoy and I will see you all at the presentation. Good luck, Adam.

Thank you.

Hey, what's going on?

Our task this week is to produce a presentation for the new

Buick Verano, so we got to rehearsal

and started to run through the show for the first time.

Let's give up for IndyCar great Michael Andretti.

-Thanks, Michael.

-Great to be here.

'The creative for our presentation was basically Adam gets up there,'

starts talking, brings me up on stage to give my spiel.

Then the hecklers would start.

Hey, you, if you could shut your pie-hole for a minute, I have a question.

'And the idea of a heckler was for them'

to bring out the points of the car that the Buick execs wanted.

-What can you do for me?

-Bluetooth technology, kapow!

Look at me! I'm 6'7",

would I even fit in there with my children?

So it started with Arsenio and then it went to Penn,

-and then Penn gets in the trunk, which was great.

-Action.

This trunk is big enough to fit Penn Jillette.

Can I go back to sleep? Night-night, Adam.

That's kind of funny. Lou, you are the security.

Can you pick him up and bear hug him out of here?

I can choke him but I can't pick him up. 'They should utilise me more.

'I keep fighting, I keep bringing up ideas.

'I can contribute because everybody loves Lou Ferrigno.

'You know, anything I do creates attention.'

All right, as I was saying, ten air bags.

I can't even count that high - that's how many airbags there are.

During the performance,

I'm not going to be surprised that Adam gets laughs.

I'm not surprised that he knows cars, he knows cars.

But I was a little surprised that, of the 20-minute-show,

'I believe that Adam was responsible for 19 and a half.'

-This is going to be up to me to

-BLEEP

-basically.

We got lots to do.

Let's welcome the star of our show, you lead the clapping.

Then in your official position as cast director,

that's when you walk here and assume that character.

'For the presentation, we thought it'd be a really cool idea'

if each one of us, who were telling our own story about the car,

represented a feature of the Buick Verona.

I like to shop, but, guess what, I'm on a budget too

and I need a lot space.

Aubrey, myself, Lisa and Teresa are all going to act in the show,

and Tia will host.

Tia goes, envelops the audience and says, "We are all Buick."

Love your reflection and you have the thing too,

and that's the ending.

Yes. But first I just need to talk it through with Lisa.

We are going to present in less than 12 hours and, to be honest,

I don't know what we're doing.

I don't think they are still understanding

that I can help as much as I can.

So... OK, we start, Tia, the reveal.

I would say, maybe...

-AUBREY:

-I think Debbie is maybe very overwhelmed.

We have yet to have run through the show one time in a clean fashion.

You!

Blah, blah, blah. Blah, blah, blah.

'As I'm watching the rehearsal,

'I realise that it looks very gimmicky.'

We have Lisa being a comedian,

then we have Debbie Gibson having her comeback tour.

HORN TOOTS

MUSIC PLAYS

I think Debbie should just go on stage and sing In Her Dreams,

-or whatever the

-BLEEP

-song that she says is so amazing.

I honestly wasn't into any of her stuff,

I was more of a Tiffany fan,

but whether you bought a ticket or not, you're going to hear her sing.

My only concern with that, to vocalise it, is just I think

it's becoming into a comedy hour instead of focusing on a

detailed presentation of product,

so if we can just come back a little bit.

-I'm so deliriously tired.

-I know.

-I feel the tone is going to take

-shape tomorrow and it's going to be right, I won't let it be wrong.

-OK.

'It's the end of the night and I'm feeling a little out of it.'

There's definitely a lot of loose ends at this point.

One of my biggest things is the facts for the Q&A.

I don't know that we'll have time to memorise every single fact.

I want 50,000 for my charity and I want to present well.

I want to rock it, so I really hope that some magic fairy dust gets

sprinkled on us tomorrow and we're able to pull it out of the hat.

We didn't actually get to go through a rehearsal.

All right. Guys, we have 45 minutes.

We're just going to hit the ground running. Everybody, get into place.

'Our task today is to introduce the new Buick Verano in a ten-minute'

live presentation and a ten-minute question-and-answer segment.

Check, one, two.

We're giving this presentation for a live audience and Twitter followers.

-DEBBIE:

-It's moments before the performance and I'm a little bit

nervous because I'm not overly familiar with the material,

but I thought, you know what? It's show time, there was

nothing else we could do to prepare, so on we went.

Ladies and gentlemen, Team Forte.

Hello, everyone. Welcome to Buick. But first,

the star of our show, the all-new 2012 Buick Verano.

Ah, yes.

We are conducting a casting call to choose

a spokesperson for the new Buick Verano.

-Do we have anyone that...?

-Oh, I'd like to audition.

-Sure, absolutely.

-Hi, everyone. I'm Debbie Gibson.

Yes, THE Debbie Gibson.

CHEERING

Anyway, with all of this hands-free connectivity,

with just one touch of a button and using my voice and my smartphone,

it was like, "Get me agent, get my manager" -

who, by the way, happens to be my mother, yes.

LAUGHTER

Y'all may remember this little ditty.

Play Debbie Gibson, Shake Your Love!

-ON STEREO:

-# Your love

# I just can't shake your love... #

I hope I got the part. Thank you!

CHEERING

I'm ready for my close-up.

I am Lisa Lampanelli

and I yell a lot.

So the best thing about my Buick Verano

is it has a recording-studio-quiet environment.

Cos I'm the quiet one in the family, all right?

But that's like being the poorest member of the Trump family -

-it don't mean much!

-LAUGHTER

So I get up there, I'm HILARIOUS,

and I caught a look at the executives,

laughing and having a good time, so I'm feeling pretty good.

Thank you!

CHEERING

-Oh, no!

-# I just can't shake your love... #

I'm trapped in Debbie Gibson's car!

HELP!

LAUGHTER

I have a reflection about the Buick Verano

that will make me the winning spokesperson.

'It's my turn to go on the stage,'

and, in order to be an efficient presenter,

you have to emotionally connect with the crowd.

Everything was amazing...

..except from when I got a call that my mum had been in a car accident.

I don't know if any of you have been through this position,

but it is one of the toughest things that you will ever face.

And, for me, as an only child,

I have never felt what it felt like to know that I could lose my mum.

And had my mum been driving a Buick Verano,

she would have had the ten standard airbags.

She would have had the on-demand emergency system.

'I definitely lied about it.'

I feel like I did amazing.

I saw people tearing up in the audience.

'I got a couple of amens.

'I was like a pastor at church.'

I was just feeding my disciples all my energy. It was amazing.

My Buick Verona has kept my family...

'Lisa and I are sitting in the car'

and Aubrey calls the Verano...

a Verona.

But I have my own Buick Verona now, too.

I have the red and she has the silver.

(Twice!)

'At this point, I'm thinking, "That could be a problem." '

So now it is Teresa's turn to come on stage

and I was a little concerned Teresa's vignette

could just totally tank.

After an afternoon of shopping,

my juicy husband Joe and my beautiful daughters...

Joe, where are you? You're always late!

We all fit in the Buick Verano - all of us in one car.

CHEERING

You forgot your dog!

LAUGHTER

'My role was to bring in my family

'and to show the efficient use of space.

'So, you know, it was nice that my husband Joe'

and my daughters came in, you know, to help us do the presentation.

Love your reflection.

We're going to be taking some questions from the audience,

as well as our online community that is following us on Twitter.

Hi, Lisa.

I was just curious to know what the rating would be

with the Insurance Institute Of Highway Safety,

-as far as what ratings they got?

-OK.

Safety ratings? Er...

LAUGHTER

Are you the stumper here in the audience?

LAUGHTER

It's safe enough for my family with the Latch System.

'The Q&A starts'

and the very first question is a zinger.

It's about safety ratings.

'None of us have that stat. What a way to start.'

Buick went the extra mile.

The industry standard is six airbags,

they have ten in this vehicle, and the anti-lock brakes,

and that's good enough for me.

It is definitely one of the safest vehicles on the road.

-We're only required to have eight airbags - it's got ten.

-Yes, sir?

Whoo!

It cranks, biatch!

-LAUGHTER

-I like it! I like it!

That's right!

Yes, we do have a question from a tweeter.

"Which feature of the car complements you the most?"

For, I'd say, Debbie and I, it would be able

to play any artist you want, hands-free.

And all you have to do is give the voice command

and the car will continuously go through any artist...

-Request your favourite Debbie Gibson song.

-Or not!

LAUGHTER AND APPLAUSE

OK, looks like we have time for one more question. Any questions?

-I have a question.

-Yes, Teresa?

Does it come in hot pink and leopard?

Ba-dum-bum.

Thank you! Thanks, everybody.

Thank you, everyone!

Yeah.

If these Buick guys wanted a simpler presentation,

Adam's going to get it.

If they were judging on creativity and capturing the heart and soul

of their product, the girls have it.

That was so fun!

I was just trying to figure that out, too.

'Today is the day of our performance'

and I'm feeling pretty anxious. The team's feeling anxious.

OK, Adam has made some choices as the team leader

that we didn't necessarily agree with

and we're hoping he's right.

Please welcome...Adam Carolla!

APPLAUSE

Thank you for that pathetic smattering of applause.

Thank you very much. Yes, don't let the...

LAUGHING: My hand's shaking, I'm so nervous here!

I came out and, for the first time in 15 years,

I had so much adrenaline and so much energy, I was nervous.

I can't believe it. I stand up on stage for a living

and I'm actually flustered talking about the car -

it is that spectacular.

180 horsepower, 171 foot-pounds of torque

and, most importantly, four valves, two cams,

all the bells and whistles.

31 on the highway, 21 in the city, so great mileage,

also great punch, great power, great performance. All right.

Here's Michael Andretti, IndyCar champion. Michael.

APPLAUSE

We had a chance to drive the car yesterday.

What were your impressions?

The first thing that got me was the look.

I think the car just looks beautiful.

I think they've done a fantastic job...

-The fit and finish is unbelievable.

-Yeah, it really is.

'I was watching Michael Andretti on stage'

and he's not a performer,

and he was a little bit nervous,

but I don't think anybody will hold that against him.

His endorsement is the best thing

the Buick executives could possibly have.

Well, his last name's Andretti and he likes the car.

Good enough for me. Yes, ladies and gentlemen?

Thank you, Michael. Appreciate it.

Buick again has sent a new benchmark for quality...

Hey, hey, hey, yo, motormouth!

Oh. Oh, we got a heckler.

-I got three words for you.

-Mm-hm?

Tech...nolo...gy.

-That's what I need. What can you do for me?

-Three words, for you,

IntelliLink, Bluetooth, MP3, USB ports, iPod, Sirius Radio...

All there.

'We took a risk in doing the comedic thing, but I believe,

by audience reaction, that it paid off.

As I was saying, the lines speak for themselves.

MacPherson struts suspension, hydraulic ride bushings -

I'm a car guy, I don't even know what that is. It's that advanced!

-Hey, Jabberjaw!

-Yes?

I'm 6'7", I'm 300 pounds.

Doesn't matter how good the car is, I will not fit. I'm too big!

You don't think you could fit in this car?

I say you fit comfortably in this car.

Hop behind the steering wheel.

-Hop was the verb?

-All right.

Wow. Plenty of room, plenty of room!

-And headroom too, look at this!

-Not only that.

With huge space in the trunk,

you can keep two sets of golf clubs in the trunk. It's a massive trunk.

-It's a huge trunk.

-I bet you could fit in that trunk.

I don't think I could fit in the trunk.

I think you could fit in that trunk.

-I can fit in the trunk?

-CHEERING AND APPLAUSE

I think the audience would like to see

if Penn Gillette could fit in the trunk.

And will it close?

Yes!

'I was very happy with people cheering me getting in the trunk.'

And that's... You know, you take turns in your life

and you end up in weird places.

I end up in New York City in the trunk of a car...

HE CHUCKLES

..which is surprising since Gotti is off the show!

HE LAUGHS

I really like this car, but I think you suck.

Paul, we get the heckling bit now, just spit out the question.

No, I really think you suck.

We don't have a question about the car?

You suck!

Oh, get him out of here, Lou, would ya?

APPLAUSE

We're going to do some Q&A.

-We have Michael Andretti. Want to join me for this?

-Absolutely.

'I thought I should bring Michael Andretti back on stage

'because I could hear Trump going,

' "You had Michael Andretti'

"for a Q&A segment about cars

"and you chose to have him stand backstage,

"with his thumb in his butt?"

Got another one here from Twitter.

A woman writes in and says, "Men love to drive fast.

"Does that mean someone driving this won't hear me honking

"when they cut me off on the highway?"

LAUGHTER

No, you can hear the honking, but you won't need it

cos you'll be able to miss 'em because that car handles...

You'll be passing them so fast.

That honk will be just like a distant fart in the wind that you

remember from your childhood. LAUGHTER

I know, I really paint a picture, don't I?

Adam, this probably should be the last question.

And how better to end than with Tracy?

How do you feel when you're driving in this great car?

I feel like a beautiful, beautiful blonde in a tight, blue dress.

LAUGHTER

Windows down, my hair flowing in the breeze...

APPLAUSE

..and a little Sinatra

being pushed through the seven-speaker Bose system.

I...

-You feel like a lady, too?

-No, no.

LAUGHTER

Well, then it's just me.

Well, there you have it. The 2012 Buick Verano, everybody.

Thank you very much. APPLAUSE

When the presentation was over, I felt very good.

We got a lot of laughs.

I felt like I answered all of the technical questions,

and it was just smiles all the way round,

so we were extremely confident.

Adam.

Are you nervous?

A little bit, but I also feel great about what we did.

Why?

I think we brought a lot of heart to our project.

I think we really listened

when Craig and Steve talked to us about the brand

and what Buick represents.

And I really think that...

we really kind of felt a connection to the product and...

How did you like the car?

I love it. I'm actually looking for a new car and now I want it.

-Yeah, but do you like it?

-I like it a lot.

-Great product?

-Great product.

OK, good.

So, Lisa, how was your project manager?

I think she did pretty well. She...

You know, I liked most of the way things ran.

That's not exactly a ringing in endorsement, Deborah, is it?

It is what it is. You're going to ask for the truth.

As project managers, we all have different styles.

-What didn't she do well?

-Um...

I think she was great at creative

and I think, unfortunately, every project manager

gets a little frazzled and disjointed.

Was she frazzled?

A little bit. But, you know what, at the end of the day, who wasn't?

Anyone who says they sat in that seat...

She was not frazzled on opening night on Broadway, right?

-I was on the inside.

-On Les Miserables.

-I know.

-Well, you know what?

-I was there. She wasn't frazzled.

-She sang so unbelievably.

-Thank you.

But she's saying you were frazzled on this event.

This is definitely, I think, out of all of our comfort zones.

-It is a very unique experience.

-It's a unique experience. It's tough.

-And I'm glad, though, because...

-Look at Lisa.

She destroys men for a living.

-And it's been tough, right?

-Physically, too.

Leave her personal life out of this...please.

Let me ask you this - who is not comfortable in this environment?

Any of you guys not comfortable?

You're getting more comfortable? Adam?

No, I don't think anyone's comfortable...literally.

Comfortable's drinking rum out of a coconut somewhere.

It's a whole different experience. It's not easy. Look at my man.

-You look good.

-Thank you, sir.

-You look good.

Sometimes I think I'm going to just shave my hair

and say, "To hell with it." What do you think? It's easier.

I think you don't shave it until God decides.

Yeah, maybe that's right. Maybe that's right. All right.

So, Dee, how was Adam?

Adam was amazing. I mean, he was in his element

and he knew what he wanted to do.

Did he use Michael?

Oh, yeah, he used Michael. Michael, I mean...

I was surprised Michael didn't take this job as project manager.

-He was the perfect guy. I mean...

-No, YOU'RE the perfect guy.

-You're the perfect guy.

-Your name's Andretti.

-You know what, though?

On paper, yes, but I don't think so...

Is there a task that you could have been better for, though?

-I mean, just thinking about...

-Formula One driving.

-..the weeks to come.

-LAUGHTER

I don't think you're ever going to

get anything closer to your wheelhouse than this.

Maybe not perfect, but this is about as close

-as I can imagine it's going to get.

-I was there.

If he wasn't there, I would have taken it in a second.

Paul, let me ask you a question. You're into this world, too, right?

-Somewhat.

-The automotive world.

I was sure that they were going to choose Michael.

And I understand, Adam,

you really knew a lot about the car and about cars.

But who knows more than Michael Andretti, right?

Other than Mario Andretti. Then it's a tie.

Were you surprised that Michael didn't take project manager?

No, not really.

Cos I think there was more involved than just, you know, cars.

-You know, there was a presentation.

-That's interesting.

-Can I...?

-Yes?

Can I make something clear?

In fantasy football, there's the jocks who play on the field,

who actually hit each other and make millions of dollars

and actually play the game,

and then there's the nerds at home that follow all the stats

and know all the teams and know all the players.

They know more about the guys who are playing

than are guys who are actually playing.

He's a jock.

-He's out on the field, I'm the big nerd at home.

-It's OK.

Interesting definition.

-OK. So, Lou...

-Yeah?

-..what did you do?

I did whatever Adam wanted.

I wanted to do more because...

everybody thinks I'm the Hulk.

I've done over 40 feature films,

I'm a world-class motivational speaker,

and I wanted to get more involved with the dialogue.

You do motivational speaking?

-Yeah, for the National Achievement Council.

-Very good.

Yeah, I speak about ways of overcoming fear

and motivating people.

-Maybe I will see you some day.

-Lou, it feels...

When you talk and the team talks about you,

it feels like you think you've been marginalised,

at least in the tasks.

I mean, is that true? Did that continue on in this task?

I think I should have been utilised more.

-Almost every week, you've felt that.

-It's just a recurring theme.

That's right.

It always seems that you're not using Lou maybe to his potential.

What do you think about that?

Well, when you talk about potential,

we don't know the answer to that is, cos who knows...?

-Potential is a very tricky word.

-Yeah.

-Right.

I think, in this particular instance,

I had a couple of guys doing technical stuff,

which they volunteered for,

and I had a couple of guys who were yelling out from the crowd.

And Lou has an impairment.

Lou can be understood quite easily when you're sitting next to him,

but I didn't know if Lou, from the back of the audience,

yelling out on the stage, would be understood as clearly as...

Can you do that, Lou? Can you do that?

-I would think so.

-Yeah, I've done theatre stage plays.

Very simple, I could have been closer to him.

I think you should have used him.

By the way, I didn't understand a word you just said.

THEY ALL LAUGH

I'm only kidding.

OK. So, Penn, what did you do?

I argued with Adam and disagreed with him on some stuff.

And then he prevailed and, other than that,

I got into a car and I got into the trunk of a car.

Where were your disagreements with him?

I listened very carefully to what the gentlemen from Buick said,

and I thought, from what they said,

that our presentation should have been a little different.

When we asked them a question about "funny", they said "witty".

And I believe, in corporate code, "witty" means,

"No, let's not really do funny."

And I knew that Adam was going to get big laughs,

but I was a little worried that the gentlemen from Buick

would feel that the humour was more funny and less witty.

I expressed that and Adam said, very clearly,

that he thought, if those 70 people in the room

were laughing and having a wonderful time,

that that would be the most important part.

Do you think that you followed the executives' order?

I know you got laughs from the audience, but do you think

you did what the executives really wanted in this task?

A number of us had the same concerns that Penn had

and we voiced them to Adam.

And Adam, you know - it was his task, he was in charge -

and he's listened to what we had to say, he modified some of the stuff.

In the end, he still felt that the comedy was important.

-And, you know, he's the leader and we backed him 100%.

-OK.

So, Adam, tell me about your group.

-Were you happy?

-Very happy.

-Why?

It just came off the way we wanted it to come off.

If you lose, do you know who you're going to be bringing back?

-Yes.

-Who?

No-one.

In other words, if you lose, you think you're going to be fired.

Yeah, but we're not losing.

-You think it was that good?

-Yes.

That's a big statement.

And, by the way, I heard great things from the executives

about Adam and about Deborah.

-Great.

-Like, they both did a good job. OK?

This wasn't, like...an easy one.

Unfortunately, one team won, one team lost.

Somebody will be fired. See what happens.

So tell me, Teresa, how was your project manager?

Debbie's great. You know...

-She is, I agree.

-Yeah.

-She is great.

But, you know, I felt like...

You know, Tia and I, we were in the other van

and we really didn't know what was going on.

Is Debbie not a good communicator?

Um, no. I mean, afterwards, she told us what she was doing. You know?

But we just felt a little jaded. Like, you know... We were, like...

A little left out?

Unfortunately, we were playing beat the clock.

I know these two to be the quickest idea people

and sometimes, in the situation...

I was very much listening, whether they realised it or not,

to every idea that came up.

And I felt like I ran everything by everyone and said,

-"Does everyone like this?"

-Aubrey,

was Deborah decisive, would you say, as a project manager or not?

Decisive isn't the word.

She wasn't all the way a complete opposite of that word,

but decisive is clear and concise...

-So you would say she was OK, not great?

-She was good, not great.

OK. Tia, you've been very much under the radar

and yet I see people respect you greatly,

but I don't know anything about you. What did you do on this task?

On this task, I was the moderator of the proceedings.

They were forced into a vignette.

And have you actually been purposely going under the radar,

-would you say?

-I'm learning the game.

I'm very mindful of learning people and trying to be, you know...

Approach it with a caring, you know...

OK, forget it. Don't worry about it.

So, Deborah, if you lose,

-who are you going to bring back to the boardroom?

-Oh, God.

-I do have two people I can name.

-Go ahead, who are they?

And it's based on, not only this task, but what I think they might

-bring or not bring moving forward.

-It's OK, it's based on history also.

-It's all right.

-And that's Tia and Teresa.

OK. Tell me why.

Maybe they just haven't, much like Lou's frustration, maybe

they haven't gotten to show all they can do. I think Teresa's...

I don't think Teresa's shown what she can do, I will say that.

-She's very creative.

-Do you agree with that, Lisa?

Yes, I think there's un-mined territory there, I just don't know

-how much.

-Yeah, I think so, especially with regards to Teresa.

-Yeah.

-It's just more about the owning who she is and I think that's

part of leadership, and I think there's a lot

of creativity in there. But what happens is, and I think

why we sometimes plough ahead with ideas without her is,

because there's a hesitation. And in that hesitation, it's like...

-So, you're saying Teresa hesitates?

-Doesn't own who she is.

-I...I think...

-I don't think she knows who she is.

-I disagree, very much.

-Go ahead, Teresa.

No, I... Obviously, she doesn't know me, so I disagree with that.

I will say your persona to date is very different from that which,

perhaps, you're associated with.

Do you think you are being overly reserved and cautious,

in the context of this show?

Not at all, no. I mean...

I can constructively criticise myself as much as I am with her.

Well, Deborah, do you think that Teresa is very smart?

I do think she's smart, I do think she's smart, but she doesn't own it.

-I think that if she did, she'd be unstoppable.

-I can see that

-though, Teresa. You know, you're different.

-If I'm not the project

-manager, I'm not going to own it.

-In the boardroom, if you're being

criticised and being attacked, you can't just disagree.

That's nice to disagree, but you need to have a thesis to back it up.

-Well, when we come back...

-Why do you disagree?

-How are you going to prove that to her?

-If we come back, then, you know,

I guess that'll be for Mr Trump to answer, you know.

Well, shouldn't you do that now?

The more defensive I would think you get now, the better you stand up for yourself,

-the less likely you are to be put in that situation...

-Well, I disagree.

-..cos she doesn't want to go against someone who's going to not be meek.

-Teresa, can I cut to the chase here?

-Yes.

-Just flip the boardroom table over, so we can move on here, please.

-Well, I'm not there.

Can't you see where this is heading?

Well, Mr Trump, she's trying to say I don't step up. I did step up.

A lot of things in the first task, second task

and third task were from my doing, from my saying

and the project manager listening.

-Well, no-one task could've gotten done without everybody's help.

-Correct.

-But some people are more proactive...

-Well, this one you had your favourites.

-No, some people are more proactive and forward thinking than others.

-Yes, you did.

-Yeah, whatever, Debbie.

-I don't really care who gets the credit in a team.

-Well, cos you're trying...

-I really don't care whose idea something was.

That's a very good statement, Deborah.

I mean, that's all about winning.

It gets to the end of the day and I go, "I don't know..."

That's a Derrick Jeter-type statement, right? That's Derrick.

-Number two.

-Is he great?

-He's the one.

-We love Derrick.

-It's not an A-Rod statement, it's a Derrick statement.

-Absolutely.

All right. So, Tia, she also wants to bring you back in,

-if your team loses.

-Mm-hm.

-How do you feel about that?

-I fully expected that because...

-Why?

..by design, we were marginalised. We were put in the other van.

-The two of you?

-Yes.

This is her, you know, this is her dream team here

-and they come up with ideas and...

-Oh, really? And what about Patricia?

-Oh, and Patricia, of course.

-When you have less than 24 hours...

But I did come up with very good ideas...

-Really, you're saying that everybody is her pet, except the two of you?

-Well, in this task and...

The photo idea was a great idea on its own.

It didn't ultimately feed the concept and I really felt like...

It didn't feed your concept. I had a fully fleshed out concept.

Well, ultimately, I thought that was not our best use of time

because I felt like, at the heart of what we were doing,

we had characters and anecdotes and it didn't fit.

OK, Tia, what did you think of Deborah as your project manager, therefore?

I find Deborah's style to be very off-putting.

She has a way of, if you come up with an idea,

"I don't have time for that, right now."

I don't remember saying that.

But you shut people down in a way that's very dismissive

and very condescending.

"OK?" That kind of thing, and it's like, wow, really?

You've done that to me too.

Unfortunately, you did that to everybody in this room.

-Teresa, how do you feel?

-She's done that to me, too.

And why is that?

You need to ask her.

Lack of respect.

So, Don, tell me what the executives thought of the women's team.

Well, they really liked how they integrated the four key

features that they spoke about with the executives,

like the thoughtful banner that you...you really heard that.

That was probably something they thought a lot of people would miss.

You heard that and delivered that.

They liked Lisa's role and they liked Aubrey's passion.

The negatives were that they didn't get a great sense of the brand,

they didn't get a great sense of Buick from the presentation.

They weren't sure what Tia's role was and Aubrey called the

car a Verona, instead of the Verano,

so that was a little bit of a slip up.

That was after me tearing up about my mum's car accident.

-They did like your passion.

-Just twice.

-That was exhaustion.

-It was, but I could just...

-Well, it might be, but that's pretty bad.

No, I agree, but I had just cried about my mum

being in a car accident.

-That could be a firing problem.

-Oh, God.

-No, no, that's a bad one.

-She got it right three times.

-It was once that I said it wrong.

But we could never say Donald Tramp.

But they remembered the one time she didn't get it right, very well.

-That sounds like a bad one.

-Oh.

-OK, go ahead.

One more thing, they didn't fully understand the reflection theme.

They didn't? OK. It was really about how your car

is a statement on who you are.

Did you get that, did you get it?

Do you understand why they didn't understand?

No, I actually thought we portrayed it,

so I don't understand where we went wrong.

Teresa, did you like the concept?

Well, at first, the concept was supposed to be reflection

-and then we changed it to...

-No, it was, it was love your reflection.

But the whole thing, remember, was supposed to be all about that.

Then we changed it to the casting.

That was just the through-line,

it was a creative way of integrating...

But it was still about reflection, is it not?

-Absolutely, yes.

-Well, it troubles me that your team doesn't even know that the

-concept was reflection, Debbie.

-It's not so good.

Adam, you must be drooling over this.

-You listen to this you now think you won, right?

-I'm tumescent.

-Huh?

It's a big word - people can Google it when they get home.

So, Ivanka, what did the executives think of the men's team?

They thought they did a very good job.

They thought, Adam, you were extremely engaging

and you had a tremendous command of the product and the car, from

the technical elements to, really, everything about the vehicle.

They also thought that the Q&A was very good, that you answered

all the questions very well and they loved Penn getting out of the car.

In terms of some of the negatives,

they felt that Michael was such an asset and yet

you didn't have the kind of presence they wanted from you on the stage.

-You were a little too reserved, despite the fact that...

-They were very surprised by that, Michael,

the presence, the lack of presence. It's not your thing, but...