Working Like a Dog The Apprentice USA

Two years ago, it began,

an economic crisis that swept the world

and almost brought our country into another Great Depression.

I hate what I'm seeing,

and I'm going to do something about it.

From across the country,

I've chosen 16 of the very best candidates,

all vying to become my apprentice.

Last week...

You are going to sell ice cream all over New York City.

On the men's team, James questioned project manager David's strategy.

I don't think this is very effective.

I'm going to spread everyone out. Watch what I'm going to do.

-Don't walk away!

-You're going to be helping our children at home!

This is chaos.

And while the men struggled...

Terrific ice cream, folks. Who's with me? Who wants some, huh?

Oh, I suck at this!

We've, uh, got ice cream bars. They're local to the area.

..the women hit their stride...

Three vanillas?

Three vanillas! Thank you.

..but project manager Poppy had concerns.

I have my suspicions on who might be our weaker sellers.

And in the boardroom, she cut right to the chase...

Our least strong player was Liza.

Brandy, do you think Liza should be fired?

-I would suggest that she be fired.

-I don't think it's fair,

what y'all are doing right now.

..while the men turned on James.

-Wade, who would you fire?

-James.

I think it would be James.

He overthinks every item that is given to him.

And when the money was counted, it was the women who escaped with their first win.

The men lost.

-ALL CHEER

-Yes! Yes! I knew it!

But the celebration was short-lived.

Don't even frickin' look at me, bitch.

-Don't try to, like, make me feel good now, OK?

-Don't call Poppy a bitch.

And when James was brought back into the boardroom, he came out swinging.

He didn't do much to delegate. We didn't really see much of a plan at all.

I sold more than you, and I did everything else.

But Alex was dealt the final blow.

Alex just doesn't seem to have the same passion as you two guys.

Alex, you're fired.

-Let me explain something here.

-You get too defensive.

Because this is a big deal to me!

-It wasn't an attack.

-It's an attack on me!

If you think that way, you're going to be defensive every time you hear your name.

-But no, no! Listen...

-Liza, stop screaming! I cannot...

I don't do business like this, OK?

-Then that means that you're so...

-That's it. I'm done.

OK, you can be done, but I'm not being able to talk.

'Liza is just so difficult to work with.

'Everyone was tired of hearing her scream like a hyena.'

Just shut up, accept what people said,

and learn from it.

-I didn't attack you. I said you were phenomenal.

-OK, OK, OK.

-But here's the thing.

-I avoided it as long as I could.

You say something and then you turn your back.

How is anybody supposed to answer back?

-I'm grabbing my champagne!

-OK, that's fine, that's fine.

I need a drink around you, hon. I'm sorry.

You know, with comments like that, I just cannot handle you guys.

We're supposed to work together. That's it.

'For me, I think it's more emotional

'cos I have other people depending on me.

'I have my two boys and my husband, and that's what I'm fighting for.'

So my personality just needs to come out, you know?

I need to be the person that built my business from nothing

with aggression, you know, and hard work,

and I really just need to do that again here.

Oh, my God, who's getting fired?

-Hey, guys, let's make it real special for whoever comes back in the doors, OK?

-Yes.

ALL EXCLAIM

So what happened?

You know, I understand that my approach may be different from yours or others,

and so I don't mind being the punching bag.

-But everything that I did, I did for a reason.

-Yeah, yeah.

'Boardroom was tough. Obviously, my team-mates don't like me.'

I'm really worried about the team going forward

because how quick people are to turn on each other.

So, you know, I better watch my back.

# Money, money, money, money

# Money

# Money, money, money, money

# Money. #

-How are you? So nice to meet you.

-I'm great.

It's a pleasure and an honour to meet you.

'As project manager, you know, I stepped up. It was sort of on a whim.

'But the reward is outstanding. I get to meet with Jack Welch,'

the former CEO of GE.

I was doing research, cancer research.

-Yeah.

-But the economy hit hard

and there was no more funding in the lab.

-We're all about getting you a great job from here.

-Yes, yes.

-That's what this whole thing is about - passion.

-Uh-huh.

How much passion do you have to do something?

-We can't dabble in everything.

-True.

-We've got to decide what we really want to do.

-Yes.

-We have the Jack Welch Management Institute, where you get an MBA online.

-Mm-hmm.

So we'd like to give you a two-year scholarship

to the Jack Welch Business School.

What it does, it's going to teach you how to win.

-It doesn't cost you anything.

-Thank you, sir.

'I just feel so blessed, so grateful.'

I'm speechless.

-Good morning.

-ALL: Good morning, Mr Trump.

Many of you have been involved with very big business,

but there's tremendous money in small business.

ALL: Yes, sir.

For this task, you will each run a hotel and spa for dogs.

So you're going to do everything that you need

to make this dog hotel and spa terrific.

You'll also be responsible for creating a value add for your customers.

Don, tell them what you're looking for.

You will be judged on three criteria -

the execution of your responsibilities,

creativity and sustainability of your value add,

and the overall experience.

You will also be visited by the world-famous dog whisperer, Cesar Millan.

-Yes!

-SHE SQUEALS

Cesar, in addition to the hotel owners,

will be judging you on this task.

Who is going to be your project manager? Men?

-Uh, I will.

-James?!

-Yes, sir.

Wow. This could be very dangerous.

-No, I don't think it will be.

-OK.

'Our project manager this task is James.'

Yay(!)

I can't stand James.

I am so fired up to actually lose this task

so James can go home and I can smile a little bigger.

-Ladies, who?

-I'm stepping up, Mr Trump.

-Very good. OK.

So we have two good teams.

I want to see the Trump Tower for dogs, OK?

-Awesome. Yes.

-Good luck.

-Go ahead.

-ALL: Thank you.

Thank you.

I think we should spitball ideas right now. Wade.

One thing that I wish I would've had is some sort of notification

as to how my dog is progressing and what's going on.

-Instant notification.

-That's a really good idea.

-Like a webcam?

-A webcam.

I think that's a real value added.

'Wade came up with the idea of having a webcam for the owners so that they could view'

what their dog was doing away from the daycare facility.

That's the winning idea. Dave, is that a tough thing to do, to get a webcam going?

Not in any way, shape, or form.

You should delegate tasks now. Do you know dogs?

-I...

-Are you good with dogs?

I'm terrified of dogs. I've, honest to God, never had a pet.

-What are the other tasks?

-Front desk.

My mom has a salon.

I worked the front desk for 15 years.

-OK.

-I am incredible with clients.

I think I really belong at the front desk, getting people in.

-I wear, like, a nice black dress.

-OK.

It doesn't matter what you wear.

Cos I was thinking I could take up reception too.

'I currently hold the title of Miss Cougar California.'

Like, I walk into a room, and I command presence,

so I want to be in the front desk.

I think Mahsa should be front desk. She has to do reception.

I think that... I think you would be really...

-I'm incredible.

-Don't you want to be at the reception?

'For 15 years, I worked the front desk of my mom's salon.'

I took appointments. I greeted customers.

I talked with clients. I sold them products.

But as of right now, Tyana has decided to be at the reception...

I'm so pissed right now.

..because she's a jealous cow.

-Hi.

-Hi. I'm Naresh.

-Naresh, I'm James.

-Naresh, how you doing? I'm Clint.

-Let's go into the meeting room.

-Guys, come on.

-Is there one of you guys who's the team leader?

-I am, yeah.

'I stepped up as project manager this week,'

because I was kind of dogged in the boardroom last time.

'We come from different backgrounds.

'I went to Duke University, Georgetown Law,

'was a lawyer for two years.

'Clearly, my team-mates are completely different.'

I first wanted to apologise to you guys because I haven't really shown you

the respect that you guys deserve

in terms of, you know, the projects that you're leading

and the initiatives that you're taking on,

and that's something that I need to do a better job on.

'Nobody respects James, and pretty much'

begging everyone for forgiveness

is not going to gain him any respect now.

So with that in mind, um, let's get started.

It's very important

that the client and the dog are greeted.

-Is there a way that we can know who these dogs are so that we can greet them?

-Yes.

Do you let your clients set discipline with the dogs?

Like, what do you do when dogs misbehave?

I think that's something we can deal with later.

It's a question I'd like to know the answer to.

-I don't think that really has to do with what we're planning.

-Sure. Of course.

Are most of your clients working and they're dropping their dogs off on the way to work?

So they're not looking...

BLEEP!

Dave... Dave...

If you mutter something like that under your breath again,

-you're benched for the rest of this task, OK?

-Go ahead and bench me anytime you want to,

and then you'll lose the task.

-JAMES SIGHS Dave, Dave, Dave...

-You know what, James?

-If I ask a question, allow it to be answered.

-We're going to take a break. Dave, let's go. Let's go.

Sorry, guys. We're going to take a quick two seconds. DAVE LAUGHS

One question I asked.

It's a doggie daycare centre. We're not in the business of abusing dogs.

-But I wanted to know the answer because I don't know the answer to the question.

-OK. Fine.

But that has nothing to do with our programs,

-and that's something...

-You're wasting time.

I'm not going to tolerate that. You do that again, you're out.

-Do you understand?

-OK.

-We're on the same team, working together here.

-Then give me respect and you get it back.

-OK, Dave...

-Have you ever managed people before?

-Dave...

-Have you?

-Yes, yes, I have,

-and the fact of the matter is...

-Do you know that you need to show them respect and you get it back?

-Dave, remember, we're a

-BLEEP

-team here, OK? Act like it.

-Play like a team leader.

-Play like a leader.

-Act...

-Respect your team, and you'll get it back.

-Just act like you're a part of the team.

-BLEEP.

ALL: Hi.

-I'm Dale.

-Nice to meet you, Dale.

-Nice to meet you.

What I'm going to do first is take you on a tour of the place.

-We're going to show you the areas that you will be working in first.

-Awesome.

-Excellent.

-That sound good?

-Sounds great.

'Our task this week is to run a dog daycare facility'

and create a value-added incentive for the customer.

-What's your slowest business day of the week?

-Probably Tuesday.

-So let's make it a promotion day, where we're offering this package and it's an upgraded package.

-Right.

-And we'll do a cute little gift bag with this, and that's it.

-That's it.

We're calling it Tailwag Tuesdays, where you get a goody bag,

which we're calling a doggie bag,

with little promotional treats inside.

'We're also including a report card with what your dog did throughout the day

'and a little photo, which is cute.

'So I think it's an easy, simple value added,'

and it's not expensive to do.

So you walk dogs.

You go to the small dog, you go to the big dog.

'Tyana put me with the big dogs. This doesn't make sense.'

She knows that I would be a star in there,

and she didn't want that to happen.

'She thinks this is going to be a set-up for failure, but it's going to backfire on her.'

Screw her. It's time for her to go home.

It's time for her to go home.

-I'm done.

-I know.

-She was very clear. I'm done.

I'm assuming -

and you can decline if you want - I'm assuming you want to take on the webcam.

-You are correct.

-What I want you to spend your time on initially is scouting it out.

-OK.

-What do you need in order to get it done?

'I knew David was going to be challenging to work with,

'and so I knew that I had to make sure'

that it wasn't too big a piece, that it was something

that he could focus on and execute himself.

I'd like to have three programs.

So therapy, active, and then pampering.

I was noticing their entrance. Can we put, like, a little red carpet down?

Give them the red-carpet treatment?

You got the doorman out there, and then, "Oh, come here."

You unhook the rope, and they come in.

We've got entranceway here. We've got promotional materials.

Um... Who wants to do the entrance area,

the atmosphere in the entrance?

-Wade? OK.

-Sure.

James, knowing that I have probably the most expertise with dogs,

sets me up to decorate the entrance.

'He's what I call an educated idiot.'

We're going to start doing some training on the tasks that we do here,

and so we're going to start with walking,

and I'll use the mannequin as the model...

Oh, could we actually just have just two quick minutes to get through all this?

OK, so, um, Dave is on webcam.

You know the expression "dollar waiting on a dime"?

'Naresh, passing, said,'

"Well, isn't this the dollar waiting on the dime?"

And I'm thinking, "Oh, my gosh."

We were obviously the little dimes,

and Naresh was not only the owner of the centre,

this guy's our judge.

I'm going to work on the trainer.

Since the owner came in here and kind of wanted to get started,

shouldn't we have someone maybe check...work with the owner?

Uh, what I want to do, though, is I want to get moving

-because we are...

-But why wouldn't we...? But why...?

James, I don't think, ever even apologised.

He just said, "OK," and went on with the show.

Start working on your individual stuff, and then we'll get back together.

Go ahead. Go to the store. Take a phone with you.

-You got a phone?

-Yes.

-I do.

-OK.

I'm pissed that we pissed the owner off. He was annoyed.

-He was. He has every right to be.

-He was annoyed.

MAHSA GASPS Ugh!

-How are you?

-We weren't expecting you.

-Oh, really?

When Don Jr came to visit,

I was so unprepared.

-Everyone getting along well?

-Yes.

'I didn't realise he was going to go to each individual and ask questions.'

Hello, huh? Hello.

You look like you're afraid of dogs.

Well, I have 15 years of experience running a salon.

Why do you think you were put here, then?

15 years I ran a salon,

so I probably could do better out there.

But I'm going to give it 100%. I'm going to do a good job.

All right. That's good.

I think it was a questionable decision

to put someone who's not comfortable with dogs in back with the dogs.

On the execution side of things, that could play out in a negative way for them.

Stand around, everyone, and be good.

That one is humping.

-Hi, folks.

-Um, hey.

-How's it going?

-Um, OK.

-Good, good.

Oh. So what we're doing - three different programs.

-OK.

-Uh, there's no "one size fits all" for dogs.

Uh, the real luxury isn't, you know,

the amenities and the plush, you know, dog beds

and whatever else, but rather services that are tangible

and really beneficial for the individual dog.

You're going to have to get far more articulate prior to your presentation, James.

-Right. Well, I'm...I'm...I'm...

-Spit it out. What's going on?

He was very nervous and a little bit inarticulate.

I don't know if he lacks a sense of clarity in general

or if he hadn't quite formulated the vision.

What did you guys spend?

We got shut down on every frickin' thing we wanted to do.

No red carpet. We're going to just do a green carpet instead.

You know, the doggie red carpet, which is a green carpet.

Managing this team

is like herding cats. It's miserable.

Once David, Wade, and Gene got back,

it became clear that this big idea that they had for the entrance

just wasn't going to come together.

Here's what we're going to do.

We're not going to do the velvet rope.

We're just going to put one, two, three,

those three plants along our AstroTurf wall.

'I still wanted the grand entrance.'

I wanted it to be the Plaza Hotel for dogs.

Gene, where's our nails?

They're in the bag.

I didn't grab them.

I thought... I thought I saw you swipe them.

What happened to our nails, Gene?

OK. Hold on. Don't blow a gasket yet.

HE WHISTLES

-What do I use? Clint, can I look in your bag?

-It's all yours, buddy. You do what you need to do.

I can make nails off your clippies.

I'm going to do it real fast.

I can make nails. I'm going to go make nails.

Wait, wait. Dave, Dave, Dave... I don't know...

-Dave... David.

-Yes, James?

I'd rather have you work on the webcams right now.

OK. Who's going to...? Is someone going to do this?

I'm happy with this right here.

'I don't know what planet'

Dave lives on where he can turn a binder clip into a nail.

-I'm happy with this.

-Stupidest decision in the entire world.

How do you turn a binder clip into a nail?!

A binder clip into a nail?!

-You don't make it look like a runway?

-David, David?

-What did we talk about earlier?

-OK. Fine.

-I'm not going to do it. You told me not to do it. I'm not doing it.

-No, no, no, I need you to calm down.

I'm going to go do the webcams,

-and you're not going to do this.

-Please. That is the biggest priority right now.

-BLEEP

-me.

I can't wait to see you in the boardroom.

-I'm sorry, James, if you don't do it, you're going to lose that whole wow factor.

-David, David...

-I don't have time for this. Come here.

-I don't have time to lose, James.

-David, come here.

-David, come on.

-I just ran frickin' five blocks.

Well, I didn't ask you to pick those things up.

-I need you to calm down.

-I need you to shut up.

-OK? Shut up.

-Then you know what?

-All right. This is not going to work.

-You're going to fail, and you're going to suck,

and it's your fault. You're going home, boy.

OK. Here we go.

-Does anyone else know how to set up webcams?

-Here. Here are the webcams.

-Dave, I'm going to ask you to leave.

-That's fine.

Thank you. Quickly.

Good luck. Have fun failing.

'James is the worst project manager'

in the history of project management.

He's... Oh!

-BLEEP

-him!

-Now I have a reason to rip someone from elbow to

-BLEEP

-and I'm going to do it.

I'm out for blood.

OK, we have all the cupcakes and the puppy cakes.

Everything with Steve's done?

-Oh, the printing?

-Yeah.

-Um, everything but two things.

'My role in this task was more'

of the designer for the team,

'and so I put together the sign that was going to go outside. I made the banner.'

I also made the report cards.

And those two things, they're taking care of it.

Everyone trained today in their specific stations,

but Liza didn't train in any station

cos she was busy doing the banners, and it took her all day to do that.

MOBILE PHONE RINGS

Hey, Steve.

'Hi. How you doing?'

OK.

-So what's missing? Which two?

-Just...

The A-frame and what else?

And the paper.

Yeah, I'm working on it right now, and I'm going to send it to you, OK?

15 minutes before the deadline, they're calling us,

telling us that they can't see the file.

She just tried sending another file.

He just called. He can't get the artwork.

-Is there a problem?

-Uh-huh.

We really need our banner and our A stand.

Is there any way we can redo this and e-mail it to you and still get it for tomorrow morning?

So, OK... We have to make something. We have to have something.

OK. Everyone, step away.

We just cannot operate uniformly with Liza.

'I mean, she's just like poison.'

All right. We just sent them through. Can you confirm if you got them?

Thanks so much for your help.

My God. This printing of this banner almost gave me a heart attack.

We need to get this frickin' chick out of here.

So, uh, we've got four of us and then two in the playroom.

It's the morning of day two,

and we're being judged by Cesar Millan

and the two owners of the dog spa.

-Hi, I'm James.

-Hi, James. Joel.

-Joel?

'Having had David benched,

'we just decided that in spite of our project manager,'

we were going to go ahead and just do our parts, try to win the task.

-Morning.

-How are you?

Today is our Tailwag Tuesdays.

The party's getting started!

-Come on, Boston.

-Come on. Come on.

HE SIGHS

I just don't understand this whole butt-sniffing thing.

This is how this is going to go. You're going to sit still, and I'm going to give you a bath.

SHE LAUGHS

Put a W next to, um, Ace.

-Where's Ace?

-Where's Bruiser?

DOGS BARK

We got a live one.

Ohh!

Aah!

OK, so she made a new BFF,

she went out for some air, and took care of business.

-She had a good day.

-Look at her!

I know. Isn't that cute?

All right. You just want to sit?

-Hey, guys.

-Hey. How are you?

-Nice to meet you. Cesar.

-I'm Naresh.

-Nice to meet you.

-I'm Dale.

-Dale, nice to meet you.

TYANA GASPS Cesar!

-Hi.

-I am so excited to meet you.

-Are you?

-I'm Tyana.

-Tyana, nice to meet you.

-Hi.

'Cesar Millan was one of our judges this week,

'and I've seen all his shows,'

so it's a little nerve-racking having him as a judge,

because he's here to see how we're doing with the animals.

So we essentially got the information

that Tuesdays are the slowest business days,

so we thought, "Let's make Tuesday a special day

"and drum up business."

-Yes, ma'am.

-So we came up with Tailwag Tuesdays.

Essentially, we have three things - a personal photo,

a special doggie bag, and a puppy report card.

What it is is we tell them what they did.

-Uh-huh.

-And then we attach their photo at the end.

-Oh, look at that picture.

-That's great.

'When I enter into ladies' territory, Tyana's energy was exactly calm,'

assertive energy, you know?

She was definitely there for the pack.

-Nice to meet you. My mother loves you.

-Oh, thank you.

'That's what I want to see in people that work with me -'

team effort, teamwork.

Here you go.

There you go.

Once the dog has his face, or his whole body, in the food

and then you go touch...

-BOTH: Oh!

-Yes.

That's a big no-no, you know? You don't want to break that rule.

Once the food is on the ground, you just don't touch.

Vote Team Fortitude!

So you think you'd like the princess package?

-Probably.

-OK. Great.

-Hey, guys, how are you?

-Hi.

-Mr Millan, how are you? Anand Vasudev.

-Pleasure. Nice to meet you.

-Hi, I'm James.

-Hi, James. Pleasure.

-Mr Millan.

-Nice to meet you.

-Nice to meet you. Welcome.

-Come on in. Let's show you what we're doing.

-All right. I'll see you around.

-Um, we've got a couple programs going.

-Oh.

-This is our octane doggie daycare.

-Yes.

And then here we have the three individual packages that we're offering.

These are...

This is to really meet the individual needs of the dogs.

-Uh, we... We spend... We...

-We installed some webcams as well,

-so that the owners can actually...

-We'll...we'll...we'll show you that.

'When I enter into the men's territory,'

it's too many leaders in one pack.

So James is supposed to be the pack leader,

but a lot of guys wanted to run the show, as well,

and that creates conflict.

-We have two webcams set up. We have one here...

-Kennel cam.

We have one set up in our individual playroom.

We also have one set up in our group playroom in the back.

-Nice. Do people have to pay extra for that, or...?

-No, no, no, it's all part of the package here.

That's nice.

The guys did amazing research about how to bring people in and blow them away.

"We have a video camera."

I love that part, you know? It made it just very personal.

You feel part of this event.

There's a real difference between yesterday and today.

I'm really impressed with how the rest of the team has pulled together.

Win or lose, I'm proud of how I led this team,

and I'm proud of what we accomplished.

-Thank you very much.

-Thank you.

-Thanks.

Do you like dogs, James?

I do like dogs, sir.

Was your team a dog?

No, my team was terrific.

-You thought they did well?

-We did very well.

David, what did you think of James as a project manager?

I didn't think much of him at all.

You don't like him very much, do you?

I don't respect him,

and James and I had a disagreement, uh...

What was the disagreement, David?

Right away, when the task began, everyone was asking questions,

and my question was interrupted and stopped

because James didn't feel like mine deserved an answer.

But maybe he doesn't respect you.

-Do you respect David, James?

-As time goes on,

I find that I respect him less and less.

As far as the question is concerned, uh...

I did shoot it down because it was something that should be saved for later.

Gene, what do you think?

Even though we're sitting here

and David and James had some disagreements,

what I did see that James doesn't know is he did not want to be sidelined.

Why was he sidelined?

I believe what James was trying to do

was trying to minimise the disruption.

Um, we did lose a critical set of hands,

but that's a decision that the project manager makes.

-But I can tell you...

-So, essentially, he fired him from this task

because he didn't want disruption?

Pretty much.

-Can I explain the situation?

-Yes.

We had an idea of what we were going to do all day.

I was tasked, along with two other of my team-mates,

-to get something done.

-So why did he sideline you?

We came back from running in New York, with wood in our hands,

to build what James had wanted and authorised us to build.

We forgot the nails,

and I decided to make my own nails out of paper clips.

So I'm on the ground, sweating, and James comes by and says,

"We're not building those any more."

Why did you do that, James? And is it so?

Well, David thought that it was a good use of time

-to build nails out of a binder clip.

-I can do it. I can do it, James.

It's not a good use of time, and as project manager,

it was my responsibility to keep my eye on the big picture

and set our priorities and say,

"Look, there's a better use of our time here."

Clint, what did you think of James?

I thought that he made a mistake the first day

when our owner came to the table, trying to show us how to execute

the operational side of the business,

and James put him on the back burner, said, "We'll be just a couple minutes."

James, do you think it shows fundamental lack of judgment

that you kept the owners waiting, as opposed to addressing them

-and dealing with them immediately?

-I wanted to make sure

that we were all on the same page in terms of our plan

and that we all knew what our roles would be

so that once we were done with the training,

we could begin putting all the pieces together.

But wouldn't speaking to the owner be able to adjust your plan on the fly?

Wouldn't the information you get from the guy who does this every day help you with your plan?

Certainly, and I had no intention of discounting his input.

But you said you were trying to make your plan.

Shouldn't you form your plan after speaking to the owner, not before?

Tyana.

-Yes?

-Are you ready?

I'm ready for you, Mr Trump.

Do you think your team won?

I think it's a really good possibility we won.

Why?

Our creativity flow as a team was so organic,

and everyone, essentially, at the end of the task,

completed everything that was supposed to be done.

Did you have any weakness,

in that some of your people were afraid of dogs?

-Because I could understand...

-Yes, but I...

-Who was afraid of dogs? Who in the group was afraid?

-Mahsa.

-Terrified, sir.

-Why?

-I'm terrified of dogs, sir.

-You rip people apart for a living.

You're afraid of a dog?

-Not any more, sir. I came out victorious.

-Did it show?

Did it show that she was afraid of dogs?

You know, Mr Trump, when we decided everything

and Kelly and Mahsa ended up being the people in the observation room...

In the dog pit, sir...

with 20 vicious animals that would jump up on you.

It was kind of a... It was a punishment, Mr Trump.

-Was this a bit of a set-up, Tyana?

-Absolutely not.

Why do you put, Tyana, somebody that's obviously afraid of dogs,

-why do you put her with the dogs?

-Um...

-Her extent of fear was not known to me at the time.

-That's not true.

All I knew is I did not want her at the front desk.

-Do you like Mahsa?

-Um...

-You can be honest.

-I don't dislike her.

-Not particularly.

Who would you have put at the front desk?

Myself. I'm a people person.

I have worked in my mother's beauty salon for 15 years, greeting clients, pushing sales.

So, needless to say,

you do not think she was a good project manager.

Mr Trump, absolutely not. She's not very strong.

If the Mahsa that exists in her head were a real Mahsa,

-I would say, "Forget this game and just give her the job."

-Tyana...

You know, you guys are like pussycats, I hate to tell you.

Mr Trump, I thought Stephanie would be stronger.

Stephanie, what do you think of Mahsa?

I think she's a very strong individual.

So who's your weak link? Who is your weakest player?

In my opinion, it would be Liza.

Why?

Unfortunately, Liza tends to overreact a lot

and make everything an emotional reaction and is very defensive,

and there was a lot of negative baggage that we took with us

on this new task from our last task because...

Tell me what I did. You're not giving examples.

-She called Poppy a name...

-That wasn't during the task.

Liza, what did you call Poppy?

-I'm not going to say it on camera.

-Come on.

-Poppy, what did she call you?

-A bitch.

-Why did you call her a bitch?

-Because I was really feeling it at that point...

-Emotional!

Mr Trump, I really, honestly believe that I work really hard,

and they can see that it's from the heart.

And, at the end of the day, this is the job to become the apprentice.

I hear it in your voice, though. I mean, your voice is cracking a little bit.

- You sound like you're on the verge of tears. - I'm all by myself!

And we're supposed to be a team, you know?

SHE EXHALES DEEPLY

OK. Are we ready?

ALL: Yes, sir.

So Cesar and the dog-spa owners

really had some very, very strong opinions.

And as far as the women are concerned...

they absolutely loved what you did.

And, men, you lost.

Now, Tyana, a friend of mine, a great entrepreneur,

the head of Def Jam, Russell Simmons...

Oh, my God!

..is going to meet with you.

He's going to mentor you, at least for a little while. You're going to learn a lot from Russell.

We could all learn a lot from Russell. A great guy.

Good luck. Turn on your televisions. Watch what's going to happen.

-Congratulations. Great job.

-ALL: Thank you.

-And, Liza, isn't that nice?

-It is. It's awesome.

-But you still have to live with these bitches.

-ALL LAUGH

-Good job, ladies.

-All right.

Men, stay here. One of you will be fired.

-So, James, what went wrong?

-You know, um, I don't know.

This is tough, and it's tough to hear a lot of this criticism.

-Pretty strong, right?

-Yeah, absolutely.

And it's particularly tough because at the beginning of the task, I said,

"I want to hear your ideas. I want to hear when you disagree with something that I'm doing."

-And a lot of these...

-David, you're smirking.

You're not a believer in this whole thing.

Well, sir, I just heard him say that, "I told my team-mates to come to me and give me ideas."

Well, when I did that, it was handled in such an unprofessional, shut-downing way.

-That's absurd.

-He wouldn't even have a conversation with me.

-David...

David, you were asking a question that was not relevant

-to the conversation that we were having with Naresh.

-I'm not talking about...

Then when I asked a question, you muttered under your breath -

audible to the group -

that that was...profanity.

-Is that true, Steuart?

-Yes, it was.

He was undermining me from the start, and you know what?

Yeah, but he didn't believe in you, and you did lose.

-He didn't believe in you, right?

-Absolutely not.

Mr Trump, as offended as what happened with James and Naresh,

I am equally as offended to what happened with David and Naresh.

-That was entirely inappropriate.

-Why, what happened?

In the sense of the meeting, what he said under his breath to James,

-with Naresh right next to him...

-Not good.

-Not appropriate.

-Insubordinate.

-Yes.

-I mean, a true leader is respected,

so it's really a lack of leadership, James.

-He respects you...

-But...

-Listen, listen.

He respects you so little that he talks that way. That's not so good.

Right, I absolutely agree, but this was at the beginning of the task.

I hadn't done anything as the project manager to warrant such insubordination.

-It seems like it's been building from task to task.

-You shut me down first.

In fairness, you lost for two reasons.

The negative feedback centred around the bad dynamic of the team...

-That's right.

-..which was detectable by the people judging you.

Also, they felt that you were so concerned with the execution

that you didn't actually learn the business.

-You were so focused on the idea.

-Exactly right.

-Do you agree with it?

I agree wholeheartedly.

-Wade, do you agree with it?

-I agree 110%.

He's going home cos of that.

-You never not ask the client what they want.

-That's the worst thing.

-They screwed up big-time.

-Clearly.

David, in fairness,

I would fault you for the faulty dynamic as well.

You roll your eyes a lot. You're incredibly insubordinate.

I see it. I mean, we see it right here. Everything that anyone says that you disagree with,

you're very openly emotional.

Do you not feel like some of that criticism was levied at you?

I take my responsibility.

I believe that some of this contributed to our loss.

It did. I'd be a liar if I said it didn't.

So why would you do it?

When I saw such a failure of direction,

I thought if I stood back in the background and let it continue to happen

without jumping in and saying, "we have to change direction,"

I would be doing a disservice to my entire team.

Why are you laughing, James?

This is funny to me, coming from David,

because, to me, David lacks focus and the perspective to understand

what our priorities are and how best to achieve them.

-You didn't give priorities, James.

-Anand...

-Well, I gave...

-Hold it, James.

-Guys, please stop.

-Anand?

-Yes, sir?

You've been watching. You're very quiet.

-What do you think?

-You know, James was a poor leader through and through,

and that's one of the reasons nobody at this table respects him.

-Uh, David...

-That's a pretty strong statement. Wow.

-How do you respond to that? I mean, that's tough.

-That's...

Hey, Gene, you don't get tougher than that, right?

No, you don't. That's tough.

You know what? I learned after the last task that I need to take a step back

and I need to have more respect for the people on my team, and that was something

that I deliberately wanted to make clear to everyone.

But how do you earn respect when you can't even respect the owner of the business?

How do you earn respect from your team-mates then?

All right, James...

-I want you to bring two people back to the boardroom.

-Sure.

Who are they going to be?

David and Wade.

That's interesting.

Give me a reason why, what I did.

Why Wade?

Because I think Wade's content to stay in the background,

-and I think, as a result, his contributions are subpar.

-OK.

David, Wade, James, you stay here.

Everyone else, go back to your suite.

-Thank you.

-ALL: Thank you, Mr Trump.

Wade, why were you brought back in?

I have no idea. You know, I stepped up.

I was open and honest with him and told him how much I was a dog lover,

how much I've grown up around dogs,

and I brought some good ideas to the table.

Dave helped execute those ideas. I worked it out and...

You thought David was pretty good?

You know, again, David is passionate. I respect passion.

You just, as a manager and as a leader, have to know how to channel that passion.

-So do you think David just had so little respect for the leader that he became disruptive?

-Possibly.

I had little respect for the leader, but I didn't become disruptive. I followed his direction

and did what was asked of me and then some.

James, nobody respects you.

I really don't know what I've done to warrant that.

What was your educational background, out of curiosity?

-I went to Duke University, and then I went to Georgetown Law.

-Hmm.

-Great education.

-To be honest, I'm used to dealing with people

-of a completely different mindset.

-That are more intelligent?

That are more intelligent than David?

I don't want to say that. People that work differently.

Do you think that kind of air of elitism that you have puts off your team-mates?

I mean, I think that's what it is, and I think that may reflect in their work toward you.

If that's the case, then that's the sort of criticism that is tangible

and that I can use going forward and really notice in me.

-David, you do see him as an intelligent guy?

-Sir, I do.

I think his educational background is impressive.

But his experience is not there.

The thing that I bring to the table is the experience I have in life,

-in business, in the military...

-But what's your experience? You're unemployed.

It's a bad experience, then, I guess.

No, but that's not exactly something that I'm supposed to be thrilled about, right?

-No, sir.

-He went to two great schools.

-He did.

-He got great education. He's a smart guy.

And in your case, you're a little down and out right now.

I think you're not going to be down and out very long,

-but you're down and out, right?

-Yes, sir.

So when you talk about experience, am I supposed to be impressed?

Impressed with my sales experience,

impressed with the time before the economy...

And by the way, James,

he was very, very successful prior to about a year ago.

-I'm sure that's true.

-He was killed by the economy,

-as a lot of other people have been.

-As we all were. Yeah.

Wade, if you were me, who would you fire?

Absolutely James.

Wholeheartedly. Our team is better off.

We can have a victory in the next task without James.

Fire James, and I'll step up as a project manager to manage the next task,

and I'm willing to show you how I can manage a David.

James...

I'm so disappointed in you in so many ways.

David, you're a wiseass.

You do, as Ivanka said, you do roll your eyes.

But the fact is you're not the reason that you lost.

You really lost because of your project manager.

So, I have to say, James, you're fired.

Go.

-Thanks.

-Thank you.

Go.

Don't let the door hit you in the ass.

JAMES SCOFFS

I really thought that was pretty obvious.

-I think so as well.

-I had no choice.

I respect Mr Trump's decision.

It was a tough loss,

and despite what others may think of me and the job that I did,

I'm walking away with my head held high.

Rockport presents Next Steps...

Since leaving Trump Tower,

I went right back to work, which was terrific.

I've started working at the New York Attorney General's Office.

I'm working on some great cases,

and it's great to be practising again.

I couldn't do what I do at the Attorney General's Office

had I not run a doggie daycare centre.