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£250,000. | 0:00:02 | 0:00:04 | |
It's an acorn, | 0:00:04 | 0:00:05 | |
which we want grown into a great oak tree. | 0:00:05 | 0:00:09 | |
Lord Sugar's on the hunt for a brand-new business partner. | 0:00:09 | 0:00:13 | |
If you think this process is tough, | 0:00:13 | 0:00:15 | |
it's just got a whole lot tougher. | 0:00:15 | 0:00:17 | |
Over the next 12 weeks, you are out of your comfort zone. | 0:00:17 | 0:00:20 | |
Ready to fight for his funding, | 0:00:21 | 0:00:24 | |
18 aspiring entrepreneurs. | 0:00:24 | 0:00:26 | |
Supply and demand, that's what this is about. | 0:00:28 | 0:00:30 | |
I'm demanding the answers, | 0:00:30 | 0:00:32 | |
you better bloody well supply them. | 0:00:32 | 0:00:34 | |
On the table, a quarter-million-pound investment... | 0:00:34 | 0:00:38 | |
..and a 50-50 partnership with Britain's toughest backer. | 0:00:39 | 0:00:43 | |
You haven't used any of your skills, | 0:00:43 | 0:00:46 | |
any of your knowledge. | 0:00:46 | 0:00:47 | |
Mistake on that, mistake on this, | 0:00:47 | 0:00:49 | |
straight in the bin. | 0:00:49 | 0:00:51 | |
-Yeah, Rich, come on! -Let's go, mate. | 0:00:51 | 0:00:53 | |
It's a deal worth battling for. | 0:00:53 | 0:00:55 | |
Do not talk over me! I am talking, OK. | 0:00:55 | 0:00:58 | |
18 candidates... | 0:00:58 | 0:00:59 | |
ALL: Yeah! | 0:01:01 | 0:01:02 | |
-Pedestrians, out of the way. -We are going to be...explosive! | 0:01:02 | 0:01:05 | |
..12 testing weeks... | 0:01:05 | 0:01:06 | |
I really don't know what to do. | 0:01:06 | 0:01:08 | |
I messed up a bit, didn't I? Oh, my God. | 0:01:08 | 0:01:10 | |
..one life-changing opportunity... | 0:01:10 | 0:01:12 | |
You're fired, you're fired. | 0:01:12 | 0:01:14 | |
This is a bad call on strategy. | 0:01:14 | 0:01:16 | |
You're fired. | 0:01:16 | 0:01:18 | |
Previously on The Apprentice... | 0:01:27 | 0:01:29 | |
You're going to go and open up your own discount store. | 0:01:29 | 0:01:32 | |
The teams went north... | 0:01:32 | 0:01:34 | |
We are Manchester's newest discount store! | 0:01:34 | 0:01:37 | |
..as prices went south... | 0:01:37 | 0:01:39 | |
Rock bottom prices. Come on in! | 0:01:39 | 0:01:41 | |
At Scott's shop... | 0:01:41 | 0:01:43 | |
I want that stuff in there. | 0:01:43 | 0:01:45 | |
-Speak to me like that again... -..sparks flew... | 0:01:45 | 0:01:47 | |
-I sold the most yesterday. -You did yesterday, but this morning you didn't. -Whatever, whatever. | 0:01:47 | 0:01:51 | |
Oh, my gosh. | 0:01:51 | 0:01:53 | |
..but sales stalled... | 0:01:53 | 0:01:55 | |
-Do you want to come and look at our new discount store? -No. | 0:01:55 | 0:01:57 | |
Sir, and yourself? | 0:01:57 | 0:01:58 | |
On the other team... | 0:01:58 | 0:02:00 | |
Does Jammy Dodgers go with washing powder? | 0:02:00 | 0:02:02 | |
..for retailer Gary... | 0:02:02 | 0:02:04 | |
You are making the manager very happy. | 0:02:04 | 0:02:07 | |
..profits piled up. | 0:02:07 | 0:02:08 | |
Eight, nine, ten... We'll call it £11. | 0:02:08 | 0:02:10 | |
And in the boardroom, | 0:02:10 | 0:02:12 | |
his store won the war. | 0:02:12 | 0:02:14 | |
So you made over £1,000 in the course of this exercise. | 0:02:14 | 0:02:18 | |
Very good. | 0:02:18 | 0:02:19 | |
On the losing team... | 0:02:19 | 0:02:20 | |
Yes, me and Scott bumped heads in the shop. | 0:02:20 | 0:02:23 | |
-You said you'd smash my face in. -I didn't say that. | 0:02:23 | 0:02:25 | |
..Scott pointed the finger... | 0:02:25 | 0:02:27 | |
You're not here for a serious business. | 0:02:27 | 0:02:29 | |
That's, oh! You haven't seen my business plan. | 0:02:29 | 0:02:31 | |
-How dare you sit there and say that... -Right, OK. | 0:02:31 | 0:02:34 | |
..and Sam was shown the door. | 0:02:34 | 0:02:36 | |
The last time you was in this position, | 0:02:36 | 0:02:39 | |
it was that close, Sam. | 0:02:39 | 0:02:41 | |
-You're fired. -Thank you. | 0:02:42 | 0:02:44 | |
Thank you, anyway. Thank you. | 0:02:44 | 0:02:46 | |
He became the ninth casualty of the boardroom. | 0:02:46 | 0:02:48 | |
Now nine remain to fight for the chance to become | 0:02:49 | 0:02:53 | |
Lord Sugar's business partner. | 0:02:53 | 0:02:55 | |
PHONE RINGS 6am... | 0:03:04 | 0:03:05 | |
-Hello? -'Good morning. | 0:03:08 | 0:03:10 | |
'Lord Sugar would like you to meet him at the Museum Of Childhood. | 0:03:10 | 0:03:13 | |
-'The cars will be outside in 20 minutes.' -Thank you. | 0:03:13 | 0:03:16 | |
MUSIC: Aufforderung Zum Tanz, OP. 65 by Hamburg Radio Symphony Orchestra | 0:03:16 | 0:03:19 | |
Guys, wake up! 20 minutes, Museum Of Childhood. | 0:03:19 | 0:03:22 | |
We've got that winning fever. It's like football teams, isn't it? | 0:03:22 | 0:03:25 | |
Winning breeds winning, doesn't it? | 0:03:25 | 0:03:26 | |
Selina throws negativity into every single project we turn up on. | 0:03:26 | 0:03:30 | |
And Scott, if you don't agree with something he says, | 0:03:30 | 0:03:32 | |
he starts getting into a sulk. | 0:03:32 | 0:03:34 | |
Are you going to be PM again? | 0:03:46 | 0:03:47 | |
No. It's just been... | 0:03:47 | 0:03:49 | |
horrendous. | 0:03:49 | 0:03:51 | |
Throughout the test, there's a lot of people who have been good | 0:03:51 | 0:03:54 | |
at one particular sort of thing. | 0:03:54 | 0:03:56 | |
Joe, for example, is a very strong salesperson. | 0:03:56 | 0:03:58 | |
But I think that there's other things that he hasn't proved yet. | 0:03:58 | 0:04:02 | |
But then you're not a strong seller-negotiator. | 0:04:02 | 0:04:05 | |
The Museum Of Childhood. | 0:04:10 | 0:04:12 | |
Under one roof, Britain's largest collection of kids' things. | 0:04:13 | 0:04:18 | |
-Good morning. -ALL: Good morning, Lord Sugar. | 0:04:28 | 0:04:31 | |
Children's parties are a great industry. | 0:04:31 | 0:04:34 | |
Believe it or not, | 0:04:34 | 0:04:35 | |
over £2 billion a year is spent by parents | 0:04:35 | 0:04:38 | |
putting on parties for children. | 0:04:38 | 0:04:41 | |
And that's what this next task is all about - party planning. | 0:04:41 | 0:04:45 | |
I've lined up a client for each team. | 0:04:45 | 0:04:48 | |
They're parents looking to hold a birthday party for their child. | 0:04:48 | 0:04:52 | |
And what you need to do is to throw the birthday boy or girl | 0:04:52 | 0:04:57 | |
a party to remember. | 0:04:57 | 0:04:59 | |
Those clients have an initial budget of £2,000. | 0:04:59 | 0:05:02 | |
The winning team is the team that makes the most amount of profit. | 0:05:02 | 0:05:07 | |
Think carefully about this. | 0:05:07 | 0:05:09 | |
Spend too little, you're going to put on a rubbish event | 0:05:09 | 0:05:13 | |
and the client will have the right to demand money back. | 0:05:13 | 0:05:17 | |
Spend too much, you're not going to make much profit. | 0:05:17 | 0:05:20 | |
Now, Selina, this is right up your alley. | 0:05:20 | 0:05:24 | |
You do events, right? | 0:05:24 | 0:05:26 | |
So you are going to be the project manager. | 0:05:26 | 0:05:28 | |
-Gary, you were the project manager last week. -Yes, Lord Sugar. | 0:05:28 | 0:05:31 | |
Well, I also understand that you want to start an events company. | 0:05:31 | 0:05:35 | |
So I'm going to suggest that you are the project manager again. | 0:05:35 | 0:05:38 | |
Now, Connexus, you haven't got a great track record for winning. | 0:05:40 | 0:05:44 | |
To give you a little boost, | 0:05:45 | 0:05:47 | |
Selina, your choice. | 0:05:47 | 0:05:50 | |
Would you pick one of the people from that team to come over and help you. | 0:05:50 | 0:05:54 | |
Um... | 0:05:54 | 0:05:55 | |
I would like to pick Richard. | 0:05:55 | 0:05:57 | |
Richard, | 0:05:57 | 0:05:59 | |
move over to this team. | 0:05:59 | 0:06:01 | |
I'll see you back in the boardroom in a couple of days' time. | 0:06:05 | 0:06:08 | |
Off you go. | 0:06:08 | 0:06:09 | |
I think coming into you guys, I can feel, like, loads more energy. | 0:06:13 | 0:06:17 | |
-Breath of fresh air. -Yeah. | 0:06:17 | 0:06:18 | |
A breath of fresh air. | 0:06:18 | 0:06:20 | |
I don't have children and I don't like them, | 0:06:20 | 0:06:22 | |
but that's not to say that I'm not brilliant at putting on children's events. | 0:06:22 | 0:06:25 | |
-We're going to win. -Definitely. | 0:06:25 | 0:06:27 | |
Tomorrow the teams will put on their parties. | 0:06:27 | 0:06:30 | |
Today, a chance to meet the clients... | 0:06:30 | 0:06:33 | |
What we're going to do is go in there and get information. | 0:06:33 | 0:06:36 | |
That's how I always deal with clients at home. | 0:06:36 | 0:06:38 | |
We go in, we do information gathering. | 0:06:38 | 0:06:40 | |
The main focal point is I actually want to listen to them | 0:06:40 | 0:06:42 | |
and let them tell us what their expectations are. | 0:06:42 | 0:06:45 | |
I've worked in retail for the last six-and-a-half years, | 0:06:45 | 0:06:47 | |
but my business plan is all about creating events and entertaining. | 0:06:47 | 0:06:50 | |
Now, whilst it might not specialise in children's parties, | 0:06:50 | 0:06:53 | |
the principle is still the same. | 0:06:53 | 0:06:54 | |
For Gary, birthday boy Jamal. | 0:06:54 | 0:06:57 | |
-Good morning. How are you doing? -I'm Yusef. -Gary. | 0:06:57 | 0:06:59 | |
Holding the purse strings, parents Julie and Yusef... | 0:06:59 | 0:07:03 | |
Thanks ever so much your time. | 0:07:03 | 0:07:05 | |
Obviously it would be great just hear a bit about yourselves | 0:07:05 | 0:07:07 | |
-and come up with some proposals for a great day. -OK. | 0:07:07 | 0:07:11 | |
-Anything you're really into at the moment? -Active stuff. | 0:07:11 | 0:07:13 | |
Yeah, outdoors activities. We'll see what we can do with that. | 0:07:13 | 0:07:16 | |
CHARLEINE: And what sort of foods are you into? | 0:07:16 | 0:07:19 | |
-Likes his burgers, don't you? -Yeah. | 0:07:19 | 0:07:20 | |
-A man of my own heart. -What sort of cake do you want, Jamal? | 0:07:20 | 0:07:23 | |
-Chocolate. -Chocolate cake, fantastic. | 0:07:23 | 0:07:25 | |
I think Gary and his team have done very well. | 0:07:25 | 0:07:28 | |
Clearly listened to what the client wants, | 0:07:28 | 0:07:30 | |
very good rapport with the family, | 0:07:30 | 0:07:31 | |
which I think is very, very important. | 0:07:31 | 0:07:34 | |
Is there any no-noes that you want us to avoid? | 0:07:34 | 0:07:35 | |
I've got a nut allergy, so... | 0:07:35 | 0:07:37 | |
-A nut allergy? -It's a very severe allergy. It's quite key. | 0:07:37 | 0:07:40 | |
We need Julie to feel comfortable during the day. | 0:07:40 | 0:07:43 | |
Yeah, fantastic. | 0:07:43 | 0:07:45 | |
Meeting their clients, | 0:07:45 | 0:07:47 | |
13-year-old Nicole and mum, Melissa... | 0:07:47 | 0:07:49 | |
-Hello. -..Selina's team. | 0:07:49 | 0:07:51 | |
Really, we're here to get some information | 0:07:51 | 0:07:53 | |
so that we can prepare the best party for you. | 0:07:53 | 0:07:55 | |
There's actually a lot of activities that we can do. | 0:07:55 | 0:07:57 | |
Maybe karaoke, possibly dance-off, | 0:07:57 | 0:07:59 | |
we could also do a treasure hunt... | 0:07:59 | 0:08:00 | |
That might be a little bit young for you. | 0:08:00 | 0:08:02 | |
How do you feel about face painting or, like, a glam-booth? | 0:08:02 | 0:08:05 | |
Do you like dressing up in fancy dress? | 0:08:05 | 0:08:07 | |
Would you be interested in fire-breathers or stilt-walkers? | 0:08:07 | 0:08:10 | |
I've been a fire-breather and circus skills performer for over ten years. | 0:08:10 | 0:08:13 | |
Selina is so keen to get down to business and ask her questions | 0:08:16 | 0:08:19 | |
and get answers, that she actually was a little bit scary. | 0:08:19 | 0:08:22 | |
-So are you into, like, hair products and make-up? -Um... | 0:08:22 | 0:08:26 | |
Quite strange for me to say someone's scary, | 0:08:26 | 0:08:28 | |
but she's down there, in your face, asking lots of questions | 0:08:28 | 0:08:31 | |
and I think a more gentle approach might have elicited | 0:08:31 | 0:08:34 | |
the answers more quickly. | 0:08:34 | 0:08:36 | |
Considering it's Nicole's party, | 0:08:36 | 0:08:37 | |
not something too contrived, I suppose. | 0:08:37 | 0:08:40 | |
I also think not too girlie, as well. | 0:08:40 | 0:08:42 | |
I like sports. | 0:08:42 | 0:08:43 | |
-We could have some sporting activities. -Yes. | 0:08:43 | 0:08:46 | |
So, obviously, we're going to work within the budget, | 0:08:46 | 0:08:48 | |
but then there's other things that may be out of budget that we can suggest. | 0:08:48 | 0:08:52 | |
The parties have a starting price of £2,000... | 0:08:52 | 0:08:55 | |
Did you want to give anything out at the end of the party? | 0:08:55 | 0:08:57 | |
Any gifts to the guests? | 0:08:57 | 0:08:58 | |
..but teams can offer extras to try and up the spend. | 0:08:58 | 0:09:02 | |
Normally it's just your traditional party bags. | 0:09:02 | 0:09:04 | |
Is it worth taking some contact details, as well? | 0:09:04 | 0:09:06 | |
-Then we'll run through some proposals and see what we can do to make it memorable. -Yes. | 0:09:06 | 0:09:10 | |
-We'll look forward to speaking with you soon. -Thank you very much. -Fantastic. -Pleasure. | 0:09:10 | 0:09:14 | |
Selina thinks she asked all the right questions. | 0:09:14 | 0:09:16 | |
She didn't miss a trick...except one. | 0:09:16 | 0:09:19 | |
-Contact details. -Take care, bye. | 0:09:19 | 0:09:21 | |
They want to upsell products to the client. | 0:09:21 | 0:09:24 | |
How are they going to get in touch with Melissa? That's a big mistake. | 0:09:24 | 0:09:27 | |
Clients consulted... | 0:09:28 | 0:09:29 | |
We've got zombie laser tag. | 0:09:29 | 0:09:31 | |
The children could turn up and be like, "Oh, zombies(!)" | 0:09:31 | 0:09:34 | |
..next, plan the perfect day... | 0:09:34 | 0:09:37 | |
Listening to the client very strongly, | 0:09:37 | 0:09:39 | |
I believe it's going to be outdoors activities. | 0:09:39 | 0:09:41 | |
On hand, a brochure of party packages. | 0:09:41 | 0:09:44 | |
Outdoor adventure? | 0:09:44 | 0:09:45 | |
So that's a mixture of a climbing wall and a team game across a river. | 0:09:45 | 0:09:49 | |
-DAVID: -I actually was a ropes course instructor. | 0:09:49 | 0:09:51 | |
And, actually, it's team bonding, as well. | 0:09:51 | 0:09:53 | |
I do have a background in working at children's camps | 0:09:53 | 0:09:56 | |
and if we've got to lead these activities in the morning, | 0:09:56 | 0:09:58 | |
you're going to need a professional to do it | 0:09:58 | 0:10:00 | |
and I am that professional. | 0:10:00 | 0:10:02 | |
Overall, we're thinking of games and activities, | 0:10:02 | 0:10:04 | |
because she's sporty and likes these kinds of things. | 0:10:04 | 0:10:06 | |
The mini Olympics, if we can get the hula hoops, the beanbags, | 0:10:06 | 0:10:09 | |
you do your relays, myself and Scott, we'd help 'em. | 0:10:09 | 0:10:12 | |
I see you guys as being, as being | 0:10:12 | 0:10:13 | |
-really strong on the games-hosting side. -Yeah, totally. -Yeah. | 0:10:13 | 0:10:17 | |
I looked at it as, how can I make the most profit? | 0:10:17 | 0:10:20 | |
I would actually like to try and come in about five, 600 quid. | 0:10:20 | 0:10:23 | |
-Mm-hm. -Because if you do that and you up-sell, | 0:10:23 | 0:10:26 | |
it's very hard to lose this task. | 0:10:26 | 0:10:28 | |
My job is definitely make sure that I keep the reins on the creatives, | 0:10:28 | 0:10:33 | |
like Selina, so she doesn't overspend. | 0:10:33 | 0:10:36 | |
It will be integral to winning this task. | 0:10:36 | 0:10:38 | |
Also on the agenda, the food and drink. | 0:10:38 | 0:10:41 | |
I was thinking about afternoon tea. | 0:10:41 | 0:10:42 | |
You know, she is a tomboy, but she's also quite a mature young lady. | 0:10:42 | 0:10:45 | |
I'm your figures man, so I'm going to tell you the facts, | 0:10:45 | 0:10:47 | |
barbecue food is cheap. | 0:10:47 | 0:10:50 | |
We won't be spending 500, so I'm leaning towards afternoon tea. | 0:10:50 | 0:10:54 | |
Lunchtime. | 0:10:56 | 0:10:58 | |
The teams divide. | 0:10:58 | 0:11:00 | |
Half head off to find food and entertainment. | 0:11:01 | 0:11:03 | |
Selina, she can't do fire breathing. First, does she have the tools? | 0:11:03 | 0:11:06 | |
Can she just breathe any type of fire? Like, am I missing something? | 0:11:06 | 0:11:09 | |
-RICHARD LAUGHS -She can put a match in her mouth and start breathing it? | 0:11:09 | 0:11:12 | |
-She should get a lighter, blah. -Really? -Really bad breath, yeah. | 0:11:12 | 0:11:15 | |
THEY LAUGH | 0:11:15 | 0:11:17 | |
The rest will road test potential parties. | 0:11:17 | 0:11:21 | |
Three, two, one, go! | 0:11:21 | 0:11:23 | |
Good, good. Come on now! | 0:11:23 | 0:11:25 | |
Planning a mini Olympics, Brett, Scott... | 0:11:25 | 0:11:28 | |
..and project manager, Selina. | 0:11:28 | 0:11:31 | |
-Our group is 13 to 14-year-old girls. -Yeah. | 0:11:31 | 0:11:33 | |
Just want to make sure these games are going to appeal to them. | 0:11:33 | 0:11:36 | |
You've got 90 minutes of activities | 0:11:36 | 0:11:37 | |
and in that time, I ain't going to make Olympic champion, | 0:11:37 | 0:11:40 | |
but I want you to feel like Olympic champion | 0:11:40 | 0:11:42 | |
by the time you finish and that will be enough to make anyone's party. | 0:11:42 | 0:11:46 | |
-Me and you, let's do it. -Let's go! | 0:11:46 | 0:11:48 | |
-CLAUDE: -My concern is this venue. | 0:11:48 | 0:11:50 | |
It's an athletics arena, it's for sporty people. | 0:11:50 | 0:11:53 | |
Now, Nicole is sporty all right. What about her nine friends? | 0:11:53 | 0:11:56 | |
-SELINA: -So, just wanting to talk to you about the price. | 0:11:56 | 0:11:59 | |
Cost of entry for ten kids, £195. | 0:11:59 | 0:12:03 | |
We were hoping if possible we could reduce the cost to around £140. | 0:12:03 | 0:12:07 | |
-140? -Yeah. | 0:12:07 | 0:12:08 | |
That is asking for 25% off. | 0:12:08 | 0:12:11 | |
How about we meet middle way...169? | 0:12:11 | 0:12:15 | |
-That sounds fantastic. -Shake on it? -Indeed. | 0:12:15 | 0:12:17 | |
-Shaken. -Thank you very much. | 0:12:17 | 0:12:19 | |
Essex. An outdoor adventure park. | 0:12:19 | 0:12:22 | |
Come on, Gary, you can do it! | 0:12:22 | 0:12:24 | |
Showing his project manager the ropes... | 0:12:24 | 0:12:26 | |
-Remember, keep your hands on the tyres. -..David. | 0:12:26 | 0:12:28 | |
Come on, big man. | 0:12:28 | 0:12:30 | |
This activity really fits the client's brief. | 0:12:30 | 0:12:32 | |
He loves being outside, he loves activity. | 0:12:32 | 0:12:35 | |
-Whoo! -So far, so good. | 0:12:35 | 0:12:37 | |
Next, to maximise profits... | 0:12:37 | 0:12:39 | |
I qualified as a high ropes and low ropes instructor. | 0:12:39 | 0:12:42 | |
-Oh, very nice, yes. -..negotiate a knock-down price. | 0:12:42 | 0:12:45 | |
So, you guys are happy to take on all of that hosting, | 0:12:45 | 0:12:49 | |
the energy, that drive? | 0:12:49 | 0:12:52 | |
I would really be comfortable in using these facilities. | 0:12:52 | 0:12:55 | |
You think so? OK, the package price is 260. | 0:12:55 | 0:12:58 | |
Given your experience, the best we could offer is 220. | 0:12:58 | 0:13:02 | |
If I'm honest, when I came here, | 0:13:02 | 0:13:04 | |
I had a mind of 20% off the price, which would be £208. | 0:13:04 | 0:13:07 | |
-Would that be, could we accept £208? 20%? -220. | 0:13:07 | 0:13:11 | |
That's the very lowest that we could offer. | 0:13:11 | 0:13:14 | |
-Great. -As Gary and David seal the deal... | 0:13:14 | 0:13:17 | |
..shopping for party supplies, Charlene and Joseph. | 0:13:18 | 0:13:22 | |
David, in the morning, he was like pinpointing people that he thinks | 0:13:22 | 0:13:26 | |
need to prove themselves and one of those he mentioned was yourself. | 0:13:26 | 0:13:29 | |
What does he think he adds each week? | 0:13:29 | 0:13:31 | |
Cos I don't think he adds a great deal, to be fair. | 0:13:31 | 0:13:34 | |
Time to price up extras... | 0:13:34 | 0:13:36 | |
He wants to do party bags and some nice T-shirts, | 0:13:36 | 0:13:38 | |
so we need to get something to put in the party bag. | 0:13:38 | 0:13:41 | |
..to try and tempt the clients. | 0:13:41 | 0:13:42 | |
These are quite cool. | 0:13:42 | 0:13:44 | |
Ten bracelets, 5.50. | 0:13:44 | 0:13:45 | |
What about those two glow sticks and then a pair of sunglasses? | 0:13:45 | 0:13:48 | |
-TELEPHONE RINGS -Hello, Gary. -'Hi, Joseph.' | 0:13:48 | 0:13:51 | |
The gift bags, right, just to run quickly through what we've got, | 0:13:51 | 0:13:54 | |
a glow stick necklace, a glow stick wristband | 0:13:54 | 0:13:56 | |
and a pair of Hawaiian sunglasses with, like some palm trees on. | 0:13:56 | 0:14:00 | |
I'm just worried, I think they're quite tacky. | 0:14:00 | 0:14:02 | |
They're 11 years old, I think they'll get on board with them. | 0:14:02 | 0:14:05 | |
-What would be the price of that bag, mate? -£6.50. | 0:14:05 | 0:14:07 | |
Great, let's try and get £15 for them, mate. | 0:14:07 | 0:14:09 | |
I'd suggest I'd rather not...have nothing than that. | 0:14:09 | 0:14:11 | |
You know what items are in there, you give them the option, | 0:14:11 | 0:14:14 | |
tell them what's in them. | 0:14:14 | 0:14:15 | |
Tell them what's included and I reckon he'll laugh. | 0:14:15 | 0:14:17 | |
Give you a call back in the next couple of minutes. Cheers. | 0:14:17 | 0:14:20 | |
Central London. | 0:14:20 | 0:14:22 | |
-Richard. -Nice to meet you. -How are you doing? -Hi, I'm Vana. -Vana. | 0:14:22 | 0:14:25 | |
A top restaurant. | 0:14:25 | 0:14:27 | |
-Which is the easiest to make out of this? -I would say the macaroons. | 0:14:27 | 0:14:30 | |
Sent by Selina to suss out afternoon tea... | 0:14:30 | 0:14:34 | |
Oh, no! | 0:14:34 | 0:14:36 | |
..Vana and Richard. | 0:14:36 | 0:14:38 | |
Wow, it's a lot harder than I thought! | 0:14:38 | 0:14:40 | |
My thoughts are that this is going to be really complex. | 0:14:41 | 0:14:45 | |
We would end up buying all the little cakes | 0:14:45 | 0:14:48 | |
and maybe buying some scones made. | 0:14:48 | 0:14:50 | |
-Do you think it's a risk? -We could pull off a barbecue... | 0:14:50 | 0:14:53 | |
cheaper. | 0:14:53 | 0:14:55 | |
-Yo, yo, yo. -Hi, guys. How's it going? | 0:14:55 | 0:14:58 | |
If we're going to win this, we can't do the afternoon tea. | 0:14:58 | 0:15:00 | |
OK, so what's your suggestion? | 0:15:00 | 0:15:03 | |
Let's go and spend very little money on a barbecue experience. | 0:15:03 | 0:15:08 | |
-Let's keep it simple. Keep it simple. -OK. | 0:15:08 | 0:15:11 | |
If we are going to do a barbecue, we can't do it cheap. | 0:15:11 | 0:15:13 | |
We have to do a really nice one with all the nice little nibbly bits | 0:15:13 | 0:15:16 | |
that make a high-end barbecue. Bye-bye. | 0:15:16 | 0:15:18 | |
-'Hi, Gary, how are you?' -How are you doing, Yusef? | 0:15:19 | 0:15:22 | |
Negotiating extras for his team... | 0:15:22 | 0:15:24 | |
Really like to provide all the children with some party bags. | 0:15:24 | 0:15:27 | |
-..Gary. -We're going to have glow sticks, wristbands | 0:15:27 | 0:15:30 | |
and we are going to even have little sunglasses in there as well. | 0:15:30 | 0:15:33 | |
We'd do the party bags at £15. | 0:15:33 | 0:15:34 | |
'Right.' | 0:15:36 | 0:15:37 | |
'I'm not seeing £15 worth there. | 0:15:39 | 0:15:41 | |
'I'm not sure how you have got to that figure.' | 0:15:41 | 0:15:44 | |
I mean, what we can do is see | 0:15:44 | 0:15:45 | |
if we can do a deal on the party bags, if that's OK. | 0:15:45 | 0:15:48 | |
I laughed as soon as the client came back | 0:15:48 | 0:15:50 | |
and said they weren't going to pay £15 for the party bags. | 0:15:50 | 0:15:52 | |
What was in them was absolute rubbish. | 0:15:52 | 0:15:55 | |
I could do the party bags for £9 each, yeah? | 0:15:55 | 0:15:59 | |
-'Yeah.' -Brilliant. | 0:15:59 | 0:16:00 | |
The client has agreed to pay £9 for them, | 0:16:00 | 0:16:02 | |
but I can guarantee you tomorrow, when he looks in that bag, | 0:16:02 | 0:16:05 | |
he is not going to pay for them. | 0:16:05 | 0:16:06 | |
We'd really like to provide all the children with some | 0:16:06 | 0:16:08 | |
memorable personalised T-shirts. | 0:16:08 | 0:16:11 | |
'You're saying £17 for the T-shirts. That sounds good.' | 0:16:11 | 0:16:14 | |
Brilliant. Fantastic. Thanks ever so much for that, Yusef, | 0:16:14 | 0:16:16 | |
and I look forward to a fantastic day tomorrow. | 0:16:16 | 0:16:19 | |
-On the other team... -Possible up-sell, isn't it, the party bag? | 0:16:19 | 0:16:22 | |
Richard's saying £2 odd, but that is going to be... | 0:16:22 | 0:16:26 | |
I don't want a cheap party bag. I think that's quite important. | 0:16:26 | 0:16:29 | |
..Selina is also thinking of calling her client. | 0:16:29 | 0:16:32 | |
Are we missing something? We don't have a number. | 0:16:34 | 0:16:36 | |
Sure it's not on that piece of paper? | 0:16:36 | 0:16:38 | |
Erm... It's not there. | 0:16:38 | 0:16:39 | |
Were we supposed to get her number or something? | 0:16:39 | 0:16:43 | |
I feel like I'm missing out on something here. | 0:16:43 | 0:16:45 | |
-I mean, here you are, contact telephone number. -Yeah. | 0:16:45 | 0:16:48 | |
But I mean, like, am I completely overlooking something? | 0:16:48 | 0:16:50 | |
-That's really bad. -Hello? -Hello. | 0:16:50 | 0:16:52 | |
We are literally having a disaster | 0:16:52 | 0:16:54 | |
because we can't find the client's number. | 0:16:54 | 0:16:56 | |
Do you have any pieces of paper that has the client information on? | 0:16:56 | 0:17:00 | |
-Do you have the Yellow Pages? -The Yellow Pages? | 0:17:00 | 0:17:03 | |
If we don't have her number, we can't up-sell anything. | 0:17:03 | 0:17:06 | |
Oh, no, surely not. | 0:17:06 | 0:17:08 | |
7.15. | 0:17:12 | 0:17:13 | |
Party bags, talk to us. | 0:17:14 | 0:17:15 | |
Buy them. | 0:17:15 | 0:17:17 | |
So, we want one pack of those. | 0:17:18 | 0:17:20 | |
With no way of contacting the client... | 0:17:22 | 0:17:24 | |
The party bags is kind of a standard anyway, | 0:17:24 | 0:17:26 | |
so I think we are just going to have to do it. | 0:17:26 | 0:17:29 | |
..Selina takes a punt. | 0:17:29 | 0:17:31 | |
I'm thinking around a tenner per bag. | 0:17:31 | 0:17:34 | |
Buying goods today without the certainty | 0:17:34 | 0:17:37 | |
that that is what the client wants is a gamble. | 0:17:37 | 0:17:40 | |
Maybe we can have something like a friendship band each. | 0:17:40 | 0:17:42 | |
-Flowery candles? -Some dice with the letters on. | 0:17:42 | 0:17:45 | |
They are buying products speculatively in the hope that | 0:17:45 | 0:17:48 | |
tomorrow, when they meet the client, | 0:17:48 | 0:17:49 | |
somehow or other they are going to be able to up-sell. | 0:17:49 | 0:17:52 | |
I don't know what this is but I like that it has flashing lights on it. | 0:17:52 | 0:17:55 | |
£80. Thank you very much. Thank you! | 0:17:55 | 0:17:58 | |
-And a balloon! Thank you very much. -Thank you, bye. | 0:18:04 | 0:18:07 | |
Today's final job... | 0:18:08 | 0:18:10 | |
Do we need pickles? I was thinking more just mayo, ketchup and mustard. | 0:18:10 | 0:18:14 | |
..order tomorrow's food online. | 0:18:14 | 0:18:17 | |
These are the tiny little compromises that equal winning. | 0:18:17 | 0:18:20 | |
Across the hall... | 0:18:21 | 0:18:23 | |
For the cake we're going to go with a chocolate finger cake, yeah? | 0:18:23 | 0:18:26 | |
..requested by Charleine and Joseph's client... | 0:18:26 | 0:18:29 | |
Does any chocolate spread not have nuts in it? | 0:18:29 | 0:18:31 | |
..one chocolate cake with no nuts. | 0:18:31 | 0:18:33 | |
Milk chocolate spread. Hazelnuts. | 0:18:33 | 0:18:36 | |
No, can't have that. | 0:18:36 | 0:18:38 | |
Well, I've just found one and it doesn't say it contains nuts. | 0:18:38 | 0:18:41 | |
The only thing it says is it "may contains nuts". | 0:18:41 | 0:18:43 | |
I think just about everything these days says "may contain". | 0:18:43 | 0:18:46 | |
I think we're just going to have to get it. | 0:18:46 | 0:18:48 | |
-There you go. -Right, well done, Charleine. | 0:18:48 | 0:18:50 | |
-Well done, Joseph. -Good job. -Yeah, done it. | 0:18:50 | 0:18:52 | |
-PHONE RINGS -Super sub team. -'Hi, guys.' | 0:18:52 | 0:18:54 | |
We have got the gift items for the gift bags | 0:18:54 | 0:18:56 | |
and we are looking at a cost price of about £10 per bag. | 0:18:56 | 0:19:00 | |
-Wow. -We are obviously going to try and up-sell it to the client. | 0:19:00 | 0:19:02 | |
You're breaking my heart. You're breaking my heart at that level. | 0:19:02 | 0:19:05 | |
-Really sorry, we have to go. -£10 a party bag! | 0:19:05 | 0:19:08 | |
I mean, are you serious? | 0:19:08 | 0:19:10 | |
Like, what are we putting in there? Diamond rings? | 0:19:10 | 0:19:12 | |
-Thank you very much. -Thank you. | 0:19:12 | 0:19:14 | |
Plans in place... | 0:19:14 | 0:19:15 | |
-It's the Lee Valley Sports Centre, isn't it? -Yeah. | 0:19:15 | 0:19:17 | |
Basically, if there's any chance you could pass | 0:19:17 | 0:19:19 | |
-it on to the client that would be fantastic. -Thank you very much. -OK. | 0:19:19 | 0:19:22 | |
Tomorrow... | 0:19:22 | 0:19:24 | |
Party time. | 0:19:24 | 0:19:25 | |
8am. | 0:19:29 | 0:19:31 | |
Everybody gets a pack of pens, everybody gets one lip balm each. | 0:19:31 | 0:19:34 | |
I think you guys are going to have to bring up the up-sell. | 0:19:34 | 0:19:37 | |
I'm going to mention it to her when I see her. | 0:19:37 | 0:19:39 | |
I'll apologise that we didn't get in touch yesterday. | 0:19:39 | 0:19:41 | |
Brett, Scott and I will be doing some interactive games. | 0:19:41 | 0:19:44 | |
We'll be keeping them entertained, getting that party vibe going. | 0:19:44 | 0:19:47 | |
We need to prepare the cake, the food, | 0:19:47 | 0:19:49 | |
we need to do all the decorations. | 0:19:49 | 0:19:51 | |
There was one thing I need to pick up on. | 0:19:51 | 0:19:52 | |
In regard to the cake, the chocolate spread said it may contain nuts, | 0:19:52 | 0:19:56 | |
-so you are going to have to let the mum know this morning. -Good flag. | 0:19:56 | 0:19:59 | |
Make sure that you tell her | 0:19:59 | 0:20:00 | |
because we don't want to, obviously, poison her or anything. | 0:20:00 | 0:20:04 | |
9am. | 0:20:04 | 0:20:06 | |
The teams divide. | 0:20:06 | 0:20:08 | |
Just point something out to you here. | 0:20:08 | 0:20:10 | |
Glasses and a glow stick - | 0:20:10 | 0:20:12 | |
I don't know if the dad is even going to pay the full £9 for these. | 0:20:12 | 0:20:15 | |
-Yeah. -So why don't we, rather than put it in the party bag, | 0:20:15 | 0:20:18 | |
just hand them to him and then tie it straight round their neck | 0:20:18 | 0:20:21 | |
-and then they've got no choice but to pay for it? -Yeah. | 0:20:21 | 0:20:23 | |
-Because they will use them. -Like it. | 0:20:23 | 0:20:27 | |
-Hello, super sub team. -We have another request. | 0:20:27 | 0:20:30 | |
We would like you guys to go to a party shop to get some sticky jewels | 0:20:30 | 0:20:33 | |
and write on Nicole's gift bag "Happy birthday, Nicole". | 0:20:33 | 0:20:36 | |
We want hers to look extra special. | 0:20:36 | 0:20:38 | |
Honestly, guys, if I was to ask you to do one thing today, | 0:20:38 | 0:20:42 | |
it is to stop spending money. | 0:20:42 | 0:20:44 | |
I am the one who is responsible for up-selling this to the client | 0:20:44 | 0:20:46 | |
so I would feel more comfortable doing that | 0:20:46 | 0:20:48 | |
-if I'm confident in our product. -All right. Bye. -Bye. | 0:20:48 | 0:20:51 | |
If I kick up a big fuss now, this will be the last of it because then | 0:20:53 | 0:20:57 | |
they won't go, "Oh, we should do this and we should do that." | 0:20:57 | 0:21:00 | |
Essex... | 0:21:01 | 0:21:03 | |
Stand in the nice little archway here for me, please. | 0:21:03 | 0:21:06 | |
..starting point for Jamal's party... | 0:21:06 | 0:21:08 | |
Welcome. Some people do call me Gary The Giraffe | 0:21:08 | 0:21:11 | |
because I'm a bit tall and a bit like that. | 0:21:11 | 0:21:13 | |
..led by rope-climbing expert David. | 0:21:13 | 0:21:16 | |
I want to have as much fun as we can today, | 0:21:16 | 0:21:19 | |
as we possibly can, | 0:21:19 | 0:21:20 | |
but I would also stress as well that we have a no running policy | 0:21:20 | 0:21:23 | |
around here as well. | 0:21:23 | 0:21:25 | |
A few rules before we start the game. | 0:21:25 | 0:21:27 | |
You are not allowed to go round the back. | 0:21:27 | 0:21:30 | |
You are not allowed to climb to the top. | 0:21:30 | 0:21:32 | |
Go! | 0:21:32 | 0:21:33 | |
Make sure you don't go all the way to the top, Jamal. | 0:21:35 | 0:21:37 | |
I also need to point your attention to these gaps | 0:21:37 | 0:21:40 | |
in the wood as well, OK? | 0:21:40 | 0:21:42 | |
It can be very dangerous if we get our fingers in there. | 0:21:42 | 0:21:45 | |
Are you enjoying it so far? Yeah? | 0:21:45 | 0:21:47 | |
David and Gary are taking it very seriously, | 0:21:47 | 0:21:49 | |
but so seriously I think they have forgotten this is a party. | 0:21:49 | 0:21:52 | |
Can I get you to slow down, please? Don't move anywhere. Thank you. | 0:21:52 | 0:21:56 | |
These kids want to have fun, they want to let loose. | 0:21:56 | 0:21:58 | |
Do it so it's nice and tight but it's comfortable as well. | 0:21:58 | 0:22:01 | |
Gary is a corporate man and actually it feels | 0:22:01 | 0:22:03 | |
more like a corporate awayday. | 0:22:03 | 0:22:05 | |
-Is it possible to get the atmosphere going a little bit more? -Yeah. | 0:22:05 | 0:22:08 | |
Like on a sports day - just sort of motivate them. | 0:22:08 | 0:22:11 | |
Right, it's been a bit flat, | 0:22:11 | 0:22:12 | |
so what we're going to do now is a bit of a competition. | 0:22:12 | 0:22:15 | |
My team against your team. | 0:22:15 | 0:22:16 | |
-We just need to quickly go over a safety thing, Gary. -Yeah. | 0:22:16 | 0:22:19 | |
The Lee Valley. | 0:22:21 | 0:22:23 | |
Arriving for Selina's mini Olympics... | 0:22:24 | 0:22:26 | |
Hi, birthday girl, how are you? | 0:22:26 | 0:22:28 | |
..Nicole and friends. | 0:22:28 | 0:22:31 | |
We have got a fantastic day planned. | 0:22:31 | 0:22:32 | |
How many of you guys here are sporty? | 0:22:32 | 0:22:35 | |
OK, cool. | 0:22:37 | 0:22:38 | |
In charge of fun and games... | 0:22:40 | 0:22:43 | |
Scott and Brett. | 0:22:43 | 0:22:44 | |
We're going to have a really good time. | 0:22:44 | 0:22:46 | |
It's about dodge ball, having fun, | 0:22:46 | 0:22:48 | |
getting crazy, letting your hair down. | 0:22:48 | 0:22:50 | |
I would like to say the same, | 0:22:50 | 0:22:51 | |
but I let my hair down once upon a time and it went. | 0:22:51 | 0:22:55 | |
On your marks, get set, go! | 0:22:55 | 0:22:58 | |
This task, apart from the end goal of making profit, | 0:22:59 | 0:23:02 | |
is customer satisfaction. | 0:23:02 | 0:23:04 | |
There are two customers - the birthday girl seems to be happy, | 0:23:05 | 0:23:09 | |
the other one, perhaps the more important one in this instance, | 0:23:09 | 0:23:12 | |
-is the mother. -Pull! | 0:23:12 | 0:23:13 | |
That's it, go, go, go! | 0:23:15 | 0:23:16 | |
She has to feel she is getting value for money | 0:23:16 | 0:23:18 | |
and at the moment she is sitting on the fence. | 0:23:18 | 0:23:22 | |
Run, Nicole, run! | 0:23:22 | 0:23:24 | |
Oh, oh! | 0:23:24 | 0:23:26 | |
-Are you all right? -Keep running! | 0:23:26 | 0:23:28 | |
Happy birthday, me! | 0:23:28 | 0:23:29 | |
South London. | 0:23:33 | 0:23:35 | |
I think the most important thing for me is to get this cake done. | 0:23:35 | 0:23:39 | |
Preparing for the arrival of the birthday girl, Richard... | 0:23:39 | 0:23:42 | |
Shit! | 0:23:42 | 0:23:44 | |
..and Vana. | 0:23:44 | 0:23:46 | |
Have a little taste of that. Oh, yeah. | 0:23:46 | 0:23:48 | |
I smashed that kitchen out on my own. I'm more than happy to do that. | 0:23:48 | 0:23:52 | |
OK. | 0:23:52 | 0:23:53 | |
Good luck, my friend. | 0:23:54 | 0:23:56 | |
The cake is in, icing is made, icing is in the fridge. | 0:23:56 | 0:23:59 | |
I might put my feet up. | 0:24:00 | 0:24:02 | |
What are we going to do about Selina's request to get | 0:24:02 | 0:24:05 | |
the glitter for the party bags? Are we going to...? | 0:24:05 | 0:24:09 | |
We have no time. | 0:24:09 | 0:24:11 | |
We have no time for that. | 0:24:11 | 0:24:12 | |
For the other team, | 0:24:16 | 0:24:17 | |
preparations are under way for a beach-themed afternoon. | 0:24:17 | 0:24:21 | |
We've got sand, we've got grass... What more could they ask for? | 0:24:21 | 0:24:25 | |
While Charleine and Joseph put the icing on the cake... | 0:24:25 | 0:24:28 | |
Definitely chocolaty, Joe. | 0:24:28 | 0:24:29 | |
Voila. | 0:24:31 | 0:24:33 | |
..at the rope park... | 0:24:33 | 0:24:34 | |
-THEY CHANT: -David! David! | 0:24:34 | 0:24:36 | |
-..David and Gary... -Argh! | 0:24:36 | 0:24:38 | |
..finally make a splash. | 0:24:38 | 0:24:39 | |
I think they are enjoying it, anyway. | 0:24:40 | 0:24:42 | |
There are a couple of things. | 0:24:42 | 0:24:43 | |
In the chocolate cake there is a chocolate spread | 0:24:43 | 0:24:46 | |
and it says it may contain nuts. | 0:24:46 | 0:24:47 | |
There's the chocolate spread that we put in... | 0:24:49 | 0:24:52 | |
-It's not Nutella, is it? -Yeah. | 0:24:52 | 0:24:54 | |
Nutella is nut-based chocolate. | 0:24:54 | 0:24:56 | |
-Yeah, definitely. -That type of thing would be big risk for Julie. | 0:24:56 | 0:25:00 | |
Gary, I think this is so serious that you need to phone your team | 0:25:00 | 0:25:04 | |
-and qualify what this spread is made of. -Absolutely. | 0:25:04 | 0:25:07 | |
That's why I wanted to check with the client... | 0:25:07 | 0:25:09 | |
The client doesn't know until you have qualified what | 0:25:09 | 0:25:12 | |
is in the spread - whether it is traces of nuts or nut-based spread. | 0:25:12 | 0:25:15 | |
Yeah. | 0:25:15 | 0:25:16 | |
PHONE RINGS | 0:25:16 | 0:25:18 | |
-Joseph? -Yeah. -How are you doing, mate, you all right? | 0:25:18 | 0:25:20 | |
Yeah, good, mate, yeah, we are nearly there with the cake now. | 0:25:20 | 0:25:23 | |
There's only a trace of nuts in there, isn't there? | 0:25:23 | 0:25:26 | |
There's no actual nuts in there. | 0:25:26 | 0:25:28 | |
-It just says "may". -"May contain nuts". | 0:25:28 | 0:25:31 | |
It's not Nutella that you are using, is it? | 0:25:31 | 0:25:34 | |
It is Cadbury milk chocolate spread. | 0:25:34 | 0:25:36 | |
-Yeah, OK, that's fine. -Bye! | 0:25:36 | 0:25:39 | |
Pleased to say we have not used any nuts, anything like that. | 0:25:41 | 0:25:44 | |
So what we have done is just done it purely with chocolate milk spread. | 0:25:44 | 0:25:47 | |
It would be great to see the packaging just to | 0:25:47 | 0:25:49 | |
set our mind at rest, because it is such a big issue for us. | 0:25:49 | 0:25:53 | |
CHEERING | 0:25:54 | 0:25:56 | |
1pm. | 0:25:56 | 0:25:57 | |
Yeah, party bus! | 0:25:57 | 0:25:59 | |
To transport their guests... | 0:25:59 | 0:26:01 | |
Wow, look at this! | 0:26:01 | 0:26:03 | |
..for both teams... CHEERING | 0:26:03 | 0:26:05 | |
..a party bus. | 0:26:05 | 0:26:06 | |
All together! | 0:26:07 | 0:26:08 | |
# My loneliness is killing me | 0:26:08 | 0:26:11 | |
# Hey | 0:26:11 | 0:26:13 | |
# I must confess | 0:26:13 | 0:26:15 | |
# I still believe | 0:26:15 | 0:26:17 | |
# Still believe | 0:26:17 | 0:26:18 | |
# Hit me baby one more time. # | 0:26:18 | 0:26:20 | |
Yes! | 0:26:20 | 0:26:22 | |
Right, time to get the party started. | 0:26:28 | 0:26:30 | |
Has anyone seen these before - glow bands? | 0:26:30 | 0:26:32 | |
You get them like that and you snap them like that together. | 0:26:34 | 0:26:37 | |
You watch - when it turns pitch-black later on, | 0:26:37 | 0:26:40 | |
your hands will glow and you will be like doof, doof, doof! | 0:26:40 | 0:26:43 | |
Maybe we can organise a bit of music, | 0:26:44 | 0:26:46 | |
-just to get the atmosphere going a little bit more. -Yeah. | 0:26:46 | 0:26:49 | |
-David, we need to get the atmosphere going. -Erm... | 0:26:49 | 0:26:52 | |
# In, out, in, out | 0:26:52 | 0:26:53 | |
# Shake it all about... # | 0:26:53 | 0:26:55 | |
-Do you know that song? -That's old! | 0:26:55 | 0:26:57 | |
Erm... | 0:26:58 | 0:26:59 | |
# You put your left hand out | 0:26:59 | 0:27:02 | |
# You cup it around | 0:27:02 | 0:27:04 | |
# You're gonna pull it back | 0:27:04 | 0:27:05 | |
# And twist it around | 0:27:05 | 0:27:07 | |
# And then you go boom, boom, boom! # | 0:27:07 | 0:27:09 | |
-Do you like that? -No. | 0:27:09 | 0:27:10 | |
South London. | 0:27:14 | 0:27:15 | |
Party bus! Whoo! | 0:27:15 | 0:27:17 | |
Arriving for lunch... | 0:27:17 | 0:27:19 | |
If you want to pop all your bags and stuff up here. | 0:27:19 | 0:27:21 | |
..Nicole and friends. | 0:27:21 | 0:27:23 | |
It is orange, elderflower and a little bit of Sprite. | 0:27:23 | 0:27:27 | |
But for Selina... | 0:27:27 | 0:27:28 | |
-Everything from our side is fine. -OK. | 0:27:28 | 0:27:30 | |
..a pressing issue. | 0:27:30 | 0:27:31 | |
Party bags. Did you guys go and get extra stuff? | 0:27:31 | 0:27:34 | |
We literally got here, scouted out the venue | 0:27:34 | 0:27:36 | |
and we are now where we are now. | 0:27:36 | 0:27:38 | |
We haven't stopped, so we just haven't... We just haven't stopped. | 0:27:38 | 0:27:42 | |
Yeah. It is quite difficult to personalise gift bags | 0:27:42 | 0:27:45 | |
and make them look really cool when you don't have any materials. | 0:27:45 | 0:27:48 | |
The guys said they didn't have time to get it. | 0:27:48 | 0:27:50 | |
It was very unlikely they were going to go and do it | 0:27:50 | 0:27:53 | |
-because Richard didn't want to do it. -At the beach... | 0:27:53 | 0:27:55 | |
-Let's get the party started, shall we, boys? -..time to eat. | 0:27:55 | 0:27:58 | |
Who wants bacon? You want bacon, young man? | 0:27:58 | 0:28:01 | |
Gary, can we just have a word and get sorted out with the cake? | 0:28:01 | 0:28:05 | |
-No problem. -But first, confirm no nuts on site. | 0:28:05 | 0:28:09 | |
Stuck outside, mum Julie. | 0:28:09 | 0:28:12 | |
The whole point of being a party planner is that you take | 0:28:12 | 0:28:14 | |
the stress away. | 0:28:14 | 0:28:16 | |
Gary explained there was a nut spread in the cake, | 0:28:16 | 0:28:19 | |
which actually there wasn't a nut spread. | 0:28:19 | 0:28:21 | |
See if you can just explain, Joseph, in terms of what we have used. | 0:28:21 | 0:28:25 | |
Basically on the back there it says "may contain nuts" at the bottom. | 0:28:25 | 0:28:28 | |
But I think the message, | 0:28:28 | 0:28:29 | |
because it was confused, has dented the client's confidence. | 0:28:29 | 0:28:32 | |
If that's it, that's fine. | 0:28:32 | 0:28:34 | |
It was just something that played on our minds. | 0:28:34 | 0:28:37 | |
That was one of the key things that we mentioned. | 0:28:37 | 0:28:39 | |
And so far, I think that has put a real dampener on the day for them. | 0:28:39 | 0:28:42 | |
4.30pm. | 0:28:42 | 0:28:45 | |
One, two, three, four, five. | 0:28:45 | 0:28:47 | |
For Nicole, an American-themed party. | 0:28:47 | 0:28:49 | |
And then we go... | 0:28:49 | 0:28:51 | |
But still no burgers. | 0:28:51 | 0:28:53 | |
Can you try and get it out now? It is nearly five o'clock. | 0:28:54 | 0:28:58 | |
Yeah, that's all right. We're all right. | 0:28:58 | 0:29:01 | |
-Hang on, hang on. -Hang on what? | 0:29:01 | 0:29:03 | |
They are not done. OK, off, off, off. | 0:29:03 | 0:29:05 | |
The thing about Richard is that he likes to be in control. | 0:29:05 | 0:29:08 | |
Get the tomato slice, the lettuce. | 0:29:08 | 0:29:11 | |
Richard is the boss. | 0:29:11 | 0:29:13 | |
But not too small, they need to be quite big. | 0:29:13 | 0:29:15 | |
Vana is his slave. | 0:29:15 | 0:29:17 | |
I am doing everything you told me. | 0:29:17 | 0:29:19 | |
However, it is chaotic, the kitchen. | 0:29:19 | 0:29:21 | |
I'm just going to cover up the salad so they don't get... | 0:29:21 | 0:29:24 | |
-Don't worry about covering it. -It just makes it look really clean. | 0:29:24 | 0:29:26 | |
-Vana, honestly... -It is going to look messy. | 0:29:26 | 0:29:28 | |
-Come on, let's just get them out. -Guys, is there a burger going? | 0:29:28 | 0:29:31 | |
We've got a girl going, that's all. | 0:29:31 | 0:29:33 | |
Ketchup and mustard right out there. | 0:29:33 | 0:29:35 | |
Do you want ketchup or anything on it? | 0:29:35 | 0:29:37 | |
-It's fine. -You sure? -Thank you. -Thank you ever so much for coming. | 0:29:37 | 0:29:41 | |
At the beach... | 0:29:41 | 0:29:42 | |
One, two, three... Hooray! | 0:29:42 | 0:29:45 | |
With the birthday meal over... | 0:29:45 | 0:29:46 | |
Right, the person that wants to run the least furthest, go at the back. | 0:29:46 | 0:29:49 | |
..former Navy girl Charleine... | 0:29:49 | 0:29:52 | |
Number ones at the front, | 0:29:52 | 0:29:53 | |
you are going to run yourselves all the way down to the fence and back. | 0:29:53 | 0:29:56 | |
..takes charge of fun and games. | 0:29:56 | 0:29:59 | |
First ones back sat on their bums win, OK? | 0:29:59 | 0:30:03 | |
Inside... | 0:30:03 | 0:30:04 | |
Gary, I just think it is best we put a few more extra items | 0:30:04 | 0:30:07 | |
into the party bags. | 0:30:07 | 0:30:09 | |
..David takes charge of merchandise. | 0:30:09 | 0:30:11 | |
Two bags of sweets, two balloons, a water pistol | 0:30:11 | 0:30:14 | |
and a pair of sunglasses in each one? | 0:30:14 | 0:30:16 | |
I would definitely pay £9 now for one of these bags. | 0:30:16 | 0:30:19 | |
Also ordered, ten souvenir T-shirts. | 0:30:19 | 0:30:23 | |
I only learnt how to iron the other day. | 0:30:23 | 0:30:25 | |
Price agreed - £175. | 0:30:25 | 0:30:28 | |
That one has not come out very well at all. | 0:30:30 | 0:30:32 | |
-Have you followed the instructions? -Yeah, of course. | 0:30:32 | 0:30:35 | |
Took that off a bit too wet. | 0:30:35 | 0:30:36 | |
And also, the happy birthday is back to front. | 0:30:36 | 0:30:39 | |
Cut the top off so there's no happy birthday. | 0:30:40 | 0:30:42 | |
It has done it again. Even worse this time. | 0:30:45 | 0:30:48 | |
Just a couple of slight defects, | 0:30:48 | 0:30:49 | |
but enough that once they have been washed once or twice | 0:30:49 | 0:30:52 | |
they are going to fade slightly, and I think... It will work. | 0:30:52 | 0:30:55 | |
At Nicole's party... | 0:30:57 | 0:30:59 | |
-Guys, come on, dinner is ready. -Food! | 0:30:59 | 0:31:02 | |
..food finally served. | 0:31:02 | 0:31:03 | |
OK, so, bon appetit. | 0:31:03 | 0:31:05 | |
Right, so... | 0:31:06 | 0:31:08 | |
Richard tackles the cake... | 0:31:08 | 0:31:10 | |
It is slightly too warm to put the icing on, so the icing will melt. | 0:31:10 | 0:31:13 | |
..and Selina... | 0:31:13 | 0:31:15 | |
-So, this is Nicole's gift bag. -..pitches her party bags. | 0:31:15 | 0:31:18 | |
It has a little hairbrush, the photo frame | 0:31:18 | 0:31:21 | |
and we have a candy from the day. | 0:31:21 | 0:31:24 | |
If I had my choice, | 0:31:24 | 0:31:25 | |
I would have said definitely don't do a goody bag. | 0:31:25 | 0:31:28 | |
Oh, really? You didn't want the goody bags? | 0:31:28 | 0:31:30 | |
I wish I had the opportunity last night to say. | 0:31:30 | 0:31:33 | |
Do you want us to give the goody bags away | 0:31:33 | 0:31:35 | |
and can we talk about a price for them? | 0:31:35 | 0:31:37 | |
It has cost us around £10 for each of the girls. | 0:31:37 | 0:31:39 | |
-My instinct is to say no. -OK. | 0:31:42 | 0:31:45 | |
Me and Joseph are going to show you a pass. It is the chest pass. | 0:31:47 | 0:31:51 | |
At Jamal's beach party... | 0:31:51 | 0:31:52 | |
..Gary tries to claw back some cash. | 0:31:54 | 0:31:57 | |
I obviously ordered ten T-shirts | 0:31:57 | 0:31:59 | |
and I'm going to be totally transparent with you - | 0:31:59 | 0:32:01 | |
a couple of the T-shirts that we did earlier didn't go to plan. | 0:32:01 | 0:32:05 | |
OK. We are missing the happy birthday. | 0:32:07 | 0:32:09 | |
With that in mind, I wouldn't be expecting the same prices for them. | 0:32:09 | 0:32:13 | |
No, and to be honest, Gary, | 0:32:13 | 0:32:15 | |
it's not the quality that we were looking for. I think it's a no. | 0:32:15 | 0:32:19 | |
There's no two ways about it, the whole T-shirt fiasco was a disaster. | 0:32:19 | 0:32:23 | |
It has cost us £175, so I just hope it doesn't cost us in the boardroom. | 0:32:23 | 0:32:27 | |
The party bags, | 0:32:27 | 0:32:28 | |
happy with those in the end with all the additional extras? | 0:32:28 | 0:32:31 | |
We are a little bit disappointed in terms of the items. | 0:32:31 | 0:32:34 | |
I mean, I can't see more than £5 value in those bags, to be honest. | 0:32:34 | 0:32:39 | |
OK. So I did go in at 90 for the bags. | 0:32:39 | 0:32:42 | |
I mean, would you be happy if I reduced it from £90 to £60? | 0:32:42 | 0:32:45 | |
I'm making a loss on those. | 0:32:45 | 0:32:47 | |
-Yeah. -I appreciate that. | 0:32:48 | 0:32:49 | |
That, that, that. | 0:32:50 | 0:32:52 | |
5.30pm. | 0:32:52 | 0:32:54 | |
That's it. Yes! | 0:32:54 | 0:32:56 | |
Half an hour until guests head home. | 0:32:56 | 0:32:58 | |
So, I'm a little bit worried. | 0:32:58 | 0:33:00 | |
Is there any way we can cool this any faster? | 0:33:00 | 0:33:02 | |
What we want to do is shock freeze it. | 0:33:02 | 0:33:04 | |
Just make sure it doesn't lose its shape. | 0:33:04 | 0:33:06 | |
Has the icing been prepped yet or no? | 0:33:06 | 0:33:08 | |
Hey, Rich, where is the icing? | 0:33:08 | 0:33:10 | |
Because Brett has an idea about how to fix it. | 0:33:10 | 0:33:13 | |
I don't want any help. Honestly, I don't even understand. | 0:33:13 | 0:33:15 | |
I have got everything sorted with the cake. | 0:33:15 | 0:33:17 | |
Please, just don't come back to me with any more about the cake. | 0:33:17 | 0:33:20 | |
But don't get mad. | 0:33:20 | 0:33:21 | |
-But you are constantly moaning about a cake! -It's not moaning. | 0:33:21 | 0:33:24 | |
There is no problem. | 0:33:24 | 0:33:25 | |
Brett had the idea to put the cake into the freezer to cool it faster. | 0:33:25 | 0:33:29 | |
-No, because then it goes hard. -OK. | 0:33:29 | 0:33:31 | |
He got really mad at me. | 0:33:34 | 0:33:35 | |
He got so mad that I was nervously laughing. | 0:33:35 | 0:33:38 | |
It was really awkward. | 0:33:38 | 0:33:39 | |
Throughout the day Richard has been bossing me around | 0:33:39 | 0:33:41 | |
and I've felt like a waitress. | 0:33:41 | 0:33:43 | |
I mean, he basically cursed me out for mentioning the cake. | 0:33:43 | 0:33:47 | |
Vana, honestly, it's just every second I'm hearing "cake". | 0:33:47 | 0:33:50 | |
Who wants a party bag? | 0:33:50 | 0:33:51 | |
-KIDS: -Me! | 0:33:51 | 0:33:53 | |
6pm. | 0:33:53 | 0:33:54 | |
-Everybody gets a water pistol. -CHEERING | 0:33:54 | 0:33:57 | |
The party bags were doomed from the outset. | 0:33:57 | 0:33:59 | |
It just proved that Joseph | 0:33:59 | 0:34:00 | |
and Charleine are not smart people at all. | 0:34:00 | 0:34:03 | |
-Hip hip... -ALL: Hooray! | 0:34:03 | 0:34:04 | |
My job was to look after the outdoor adventure, which I did - | 0:34:04 | 0:34:07 | |
-exceptionally well, may I add. -OK, don't rush. | 0:34:07 | 0:34:10 | |
I'm going to marshmallow the whole thing. | 0:34:10 | 0:34:12 | |
Mate, it needs to go out now. | 0:34:12 | 0:34:14 | |
I feel like we've offered really good value for money. | 0:34:14 | 0:34:17 | |
OK, and make a wish! | 0:34:17 | 0:34:19 | |
However, if the customer was unsatisfied | 0:34:19 | 0:34:22 | |
they would ask for a refund and that would absolutely wipe out | 0:34:22 | 0:34:27 | |
any profit-making and savings that I've been pushing for. | 0:34:27 | 0:34:30 | |
CHEERING | 0:34:30 | 0:34:32 | |
Parties over. | 0:34:34 | 0:34:36 | |
Tonight, client satisfaction will be canvassed. | 0:34:37 | 0:34:41 | |
See you later, guys. | 0:34:41 | 0:34:43 | |
Tomorrow, a get-together in the boardroom. | 0:34:43 | 0:34:47 | |
You can go through to the boardroom now. | 0:35:07 | 0:35:09 | |
-Good morning. -ALL: Good morning, Lord Sugar. | 0:35:23 | 0:35:26 | |
Well, a task all to do with party planning and, Selina, | 0:35:27 | 0:35:31 | |
your birthday girl was Nicole. | 0:35:31 | 0:35:33 | |
-Yes, that's right. -And mum was Melissa. -Yes. | 0:35:33 | 0:35:37 | |
Mum had already agreed a £2,000 budget | 0:35:37 | 0:35:40 | |
and you interviewed the girl and the mum. | 0:35:40 | 0:35:42 | |
One of the things that Nicole had said was | 0:35:42 | 0:35:45 | |
that she was interested in athletic sports, | 0:35:45 | 0:35:47 | |
so we thought a mini Olympics was something that | 0:35:47 | 0:35:49 | |
we could make really fun by the way we entertained her and her friends. | 0:35:49 | 0:35:52 | |
Brett cheekily dressed up as the fat referee, which was good. | 0:35:52 | 0:35:57 | |
We sort of thought that as an orientation | 0:35:57 | 0:35:59 | |
when the girls turned up we would all hop on one leg, get involved. | 0:35:59 | 0:36:01 | |
-You and Scott together? -Yeah. | 0:36:01 | 0:36:03 | |
The last task you were more like Punch and Judy | 0:36:03 | 0:36:05 | |
and on this particular occasion, your best double act since Jedward. | 0:36:05 | 0:36:09 | |
-Well, we did... -They had a great time. | 0:36:09 | 0:36:11 | |
It was really, really fun. | 0:36:11 | 0:36:12 | |
The loved it. I don't know why, but they loved it. | 0:36:12 | 0:36:14 | |
Richard and Vana, you were in the kitchen, is that right? | 0:36:14 | 0:36:17 | |
Yes. I was in charge of the costings from the start and what I was | 0:36:17 | 0:36:21 | |
very keen on was making sure that we could make some savings on the food. | 0:36:21 | 0:36:25 | |
Selina had a vision of actually making a rather nice event. | 0:36:25 | 0:36:29 | |
Was he like a brick of Lego in a Meccano set? | 0:36:29 | 0:36:33 | |
I have to say, I mean, you're right, it is irritating, | 0:36:33 | 0:36:35 | |
but I am really happy that Richard was irritating | 0:36:35 | 0:36:37 | |
because it is about numbers and if you do give me creative rein, | 0:36:37 | 0:36:40 | |
-I might have started trying to put unicorns and all sorts. -OK. | 0:36:40 | 0:36:44 | |
Now, according to Claude, Vana was... | 0:36:44 | 0:36:46 | |
Rather than the sous chef, she was a bit like a slave. | 0:36:46 | 0:36:49 | |
-A sous slave. -A sous slave, yeah. | 0:36:49 | 0:36:52 | |
I wouldn't use those words but we... | 0:36:52 | 0:36:54 | |
-He did! -I can understand that. | 0:36:54 | 0:36:57 | |
Vana probably will. | 0:36:57 | 0:36:58 | |
I knew what I needed to get done and Vana helped out. | 0:36:58 | 0:37:02 | |
Can I hear from the sous slave? | 0:37:02 | 0:37:03 | |
I think the point is that Rich wanted to have | 0:37:03 | 0:37:06 | |
control of the kitchen and I didn't really have a place. | 0:37:06 | 0:37:09 | |
What you do in those situations? Do you just fold or what? | 0:37:09 | 0:37:12 | |
Once he screamed at me and once he told me to get out of his hair I... | 0:37:12 | 0:37:16 | |
-I did take a step back. -The cake comments were, | 0:37:16 | 0:37:19 | |
"I'm worried about the cake, I'm worried about the cake," | 0:37:19 | 0:37:21 | |
and I just wanted you to just shut up about the cake. | 0:37:21 | 0:37:24 | |
The party arrived and nothing - | 0:37:24 | 0:37:27 | |
nothing - was cooking. | 0:37:27 | 0:37:28 | |
It sounds to me that at this birthday party, they'll be waiting | 0:37:28 | 0:37:31 | |
until they get a telegram from the Queen, waiting for you to feed them. | 0:37:31 | 0:37:35 | |
Both teams had the option of encouraging the parents to | 0:37:35 | 0:37:40 | |
spend a little bit more, which they would tend to do - | 0:37:40 | 0:37:43 | |
they always want their children's party to be the best party, | 0:37:43 | 0:37:46 | |
a memorable occasion, but then the penny drops | 0:37:46 | 0:37:49 | |
and suddenly you realise that it's perhaps time to call Mummy | 0:37:49 | 0:37:54 | |
and see whether she wants to go along with some of the goody ideas | 0:37:54 | 0:37:58 | |
that you have thought up. | 0:37:58 | 0:37:59 | |
-But you didn't have Mummy's phone number. -No. -Is that right? | 0:37:59 | 0:38:02 | |
Yeah, it was a complete oversight. | 0:38:02 | 0:38:05 | |
So, here you were, having to take a bit of a flyer yourself | 0:38:05 | 0:38:09 | |
as to the additional stuff that you were going to ask her to pay for. | 0:38:09 | 0:38:13 | |
Yes, and the gift bags weren't fantastic. | 0:38:13 | 0:38:15 | |
It sounds to me like you could've just done away with the goody bags, | 0:38:15 | 0:38:18 | |
-saved yourself a lot of money. -Possibly, yeah. | 0:38:18 | 0:38:20 | |
-We could have done that. -I was asked on the second day to go | 0:38:20 | 0:38:23 | |
get some glitter to be able to dress up the actual bags | 0:38:23 | 0:38:27 | |
themselves further, but I was anti this idea because I was | 0:38:27 | 0:38:31 | |
keen to not spend any money, as you might have already gathered. | 0:38:31 | 0:38:34 | |
We were up against it timewise and actually... | 0:38:34 | 0:38:36 | |
Timewise, or you didn't want to spend the money? | 0:38:36 | 0:38:39 | |
It was a case that we didn't have the time for it. | 0:38:39 | 0:38:42 | |
In my schedule, I had to bake a cake, we had to put the food down... | 0:38:42 | 0:38:44 | |
If you had the time, would you have done it? | 0:38:44 | 0:38:46 | |
..and I said that to Selina on the phone. | 0:38:46 | 0:38:48 | |
-If you had the time, would you have done it? -Yes. | 0:38:48 | 0:38:50 | |
When I set the task at the museum, you chose Richard. | 0:38:50 | 0:38:55 | |
Yes, that's true. | 0:38:55 | 0:38:56 | |
In the end, you was happy with your choice of Richard, yeah? | 0:38:56 | 0:39:00 | |
Yeah, very happy. | 0:39:00 | 0:39:02 | |
All right. Now then, Gary. | 0:39:02 | 0:39:03 | |
You have got a business already that puts on events. | 0:39:03 | 0:39:08 | |
That's correct, yes. | 0:39:08 | 0:39:09 | |
I believe you gave yourself the name Gary The Giraffe, is that right? | 0:39:09 | 0:39:12 | |
Yeah, I've been worse. | 0:39:12 | 0:39:14 | |
You're here to stick your neck out in this boardroom, then. | 0:39:14 | 0:39:16 | |
Absolutely, yes. | 0:39:16 | 0:39:18 | |
Not going to confess to being an expert in children's parties | 0:39:18 | 0:39:21 | |
but my business plan is in events and entertainment, | 0:39:21 | 0:39:23 | |
so organising events. | 0:39:23 | 0:39:24 | |
I was delighted to be project manager again. | 0:39:24 | 0:39:26 | |
OK, so, you had Jamal, yeah? | 0:39:26 | 0:39:28 | |
We asked if they'd rather be indoors or outdoors | 0:39:28 | 0:39:31 | |
and it was very strong they wanted to be outdoors and active. | 0:39:31 | 0:39:33 | |
-So that was your outdoor adventure. -That's right, yes. | 0:39:33 | 0:39:36 | |
I probably had a stroke of luck as well because David, | 0:39:36 | 0:39:38 | |
it turns out, has had three years' experience. | 0:39:38 | 0:39:41 | |
I managed to engage all of the children, get them involved. | 0:39:41 | 0:39:43 | |
It was very earnest, but it wasn't much fun, was it? | 0:39:43 | 0:39:46 | |
-I thought... -The parents did ask you to up your energy | 0:39:46 | 0:39:49 | |
-and create a bit of atmosphere. -It was supposed to be about fun. | 0:39:49 | 0:39:52 | |
Sounds to me like an Ofsted inspection. | 0:39:52 | 0:39:54 | |
Yeah, I think we flipped it round and the birthday boy | 0:39:54 | 0:39:56 | |
and his brother basically pushed us into this swamp. | 0:39:56 | 0:39:59 | |
LAUGHTER | 0:39:59 | 0:40:00 | |
Right, so Joseph and Charleine | 0:40:00 | 0:40:02 | |
went off to the party shop to buy some stuff, yeah? What did you buy? | 0:40:02 | 0:40:06 | |
Glowsticks and then the funky glasses. | 0:40:06 | 0:40:09 | |
You phoned the client, didn't you? Cos you got his contact details, didn't you, Gary? | 0:40:09 | 0:40:13 | |
-That's right. -Oh, you got the number? | 0:40:13 | 0:40:14 | |
Yeah. So in the morning, I said, "Can I take your number | 0:40:14 | 0:40:17 | |
"so we can check in with you in the afternoon?" | 0:40:17 | 0:40:19 | |
-And did you say to him, "We're thinking of these additional items?" Or what? -Spot on, yeah. | 0:40:19 | 0:40:24 | |
So by the end of the call, he gave us pretty much a preorder. | 0:40:24 | 0:40:27 | |
-So, he kind of like gave you the green sign that everything was going to be good? -Yes. | 0:40:27 | 0:40:31 | |
He'd pay you an extra on top of the £2,000 that he's budgeted, yeah? | 0:40:31 | 0:40:34 | |
We did well to get £175. | 0:40:34 | 0:40:36 | |
I was in charge of transferring the photos onto the T-shirts. | 0:40:36 | 0:40:40 | |
Erm, we made a few mistakes. | 0:40:40 | 0:40:42 | |
Also the client wasn't happy with the party bags. | 0:40:42 | 0:40:45 | |
-You didn't offer any solution at all? -No. -I wasn't in the shop, | 0:40:45 | 0:40:49 | |
but all I'm saying is glowsticks and glasses is pathetic. | 0:40:49 | 0:40:52 | |
-Joseph and Charleine, you're cooking, aren't you? -We both did the cake each, | 0:40:52 | 0:40:56 | |
and then Joseph was taking control of the barbecue and the meats and everything on the barbecue. | 0:40:56 | 0:41:00 | |
There was an issue with the cake, wasn't there? | 0:41:00 | 0:41:02 | |
-Yeah, the mum had said that she had a nut allergy. -Severe nut allergy. | 0:41:02 | 0:41:07 | |
It was very severe, yes. | 0:41:07 | 0:41:09 | |
Not only could she not eat it, but she couldn't touch it. | 0:41:09 | 0:41:11 | |
-This could have turned out one of those murder-mystery parties, couldn't it? -It could've. | 0:41:11 | 0:41:15 | |
But all the chocolate ingredients we looked at. On the back it said "may contain nuts", | 0:41:15 | 0:41:18 | |
so we wanted to make sure that the mum knew that the cake may contain nuts. | 0:41:18 | 0:41:22 | |
I mean, they asked for a party that had to be memorable, | 0:41:22 | 0:41:25 | |
it'd be certainly memorable if they're taking mum out on a bleeding stretcher. | 0:41:25 | 0:41:29 | |
-Yeah. -Right? | 0:41:29 | 0:41:31 | |
Well, let's find how much money we made. | 0:41:31 | 0:41:34 | |
Now, each of your clients paid 2,000 upfront for your parties. | 0:41:34 | 0:41:39 | |
And I did make the point in setting the task | 0:41:39 | 0:41:42 | |
that if your party wasn't up to scratch, | 0:41:42 | 0:41:45 | |
the clients could ask for some or all of their money back. | 0:41:45 | 0:41:49 | |
And from what I can understand from both you, neither of them were 100% satisfied. | 0:41:49 | 0:41:54 | |
Karen, let me know what happened? | 0:41:54 | 0:41:59 | |
Versatile spent £1,149.80. | 0:41:59 | 0:42:03 | |
But their client wasn't happy with a number of aspects | 0:42:03 | 0:42:06 | |
and, therefore, they were only prepared to pay £1,546 all in. | 0:42:06 | 0:42:10 | |
So that gives Versatile a profit of £396.20. | 0:42:11 | 0:42:17 | |
-And your people weren't happy bunnies either, Claude? -Afraid not. | 0:42:18 | 0:42:21 | |
Connexus spent £1,050.79. | 0:42:23 | 0:42:27 | |
Their client was prepared to pay £1,665. | 0:42:28 | 0:42:39 | |
-Leaving Connexus with a profit of £614.21. -Oh. | 0:42:35 | 0:42:39 | |
OK, you won it... | 0:42:41 | 0:42:43 | |
on £614 compared to £396, | 0:42:43 | 0:42:47 | |
maybe due to Richard's stinginess. | 0:42:47 | 0:42:49 | |
Now, I've arranged for you to have a lesson | 0:42:49 | 0:42:52 | |
with the UK's most successful snowboarder, | 0:42:52 | 0:42:56 | |
the Olympic bronze medallist, Jenny Jones. | 0:42:56 | 0:42:59 | |
-So, I'll see you on the next task. -ALL: -Thank you, Lord Sugar. | 0:42:59 | 0:43:03 | |
Well, clearly the client was not happy. | 0:43:16 | 0:43:19 | |
I'll see you back here shortly and we'll discuss it in more detail. | 0:43:19 | 0:43:22 | |
Yes, Lord Sugar. | 0:43:22 | 0:43:24 | |
I would have been absolutely gutted if we'd lost. | 0:43:27 | 0:43:30 | |
I can't even remember what it was like to lose. | 0:43:30 | 0:43:32 | |
Richard, you're the worst. | 0:43:32 | 0:43:35 | |
Yeah! | 0:43:35 | 0:43:37 | |
-Hi! -Are you ready to go snowboarding? -ALL: -Yes! | 0:43:37 | 0:43:40 | |
Let's do it. Stand up! Stand up! Stand up! Lovely! | 0:43:40 | 0:43:43 | |
I've won more than anybody else in this process, | 0:43:43 | 0:43:45 | |
so I know how to get there. | 0:43:45 | 0:43:46 | |
-Nice! -This task, I made sure we looked after the cost and made more profit. | 0:43:46 | 0:43:51 | |
So it's not a fluke, it's through actual input on my behalf. | 0:43:51 | 0:43:55 | |
LAUGHTER | 0:43:55 | 0:43:56 | |
Richard was very irritating and controlling on this task. | 0:43:56 | 0:44:00 | |
-Whoa! -WHOOPING | 0:44:00 | 0:44:02 | |
I think he really was on a power trip. | 0:44:02 | 0:44:04 | |
-Oh, that was scary! -Whoa! | 0:44:04 | 0:44:07 | |
Nice! She's got it! | 0:44:08 | 0:44:11 | |
Yay! | 0:44:11 | 0:44:13 | |
They're going to come onto us hard for these T-shirts. | 0:44:15 | 0:44:18 | |
-Yeah. -And for that reason alone, David, you're going to be coming in with me. -OK. | 0:44:18 | 0:44:22 | |
I don't want to dance around the bush. | 0:44:22 | 0:44:23 | |
I've highlighted David, not only was it the lost revenue | 0:44:23 | 0:44:26 | |
of just under £200, | 0:44:26 | 0:44:28 | |
he left a sour taste in the client's eye at the end of the day. | 0:44:28 | 0:44:31 | |
The point is with the cake, the only thing in there nuts was hazelnut chocolate spread, | 0:44:31 | 0:44:34 | |
which we changed to dairy milk chocolate spread. | 0:44:34 | 0:44:37 | |
But then the family thought that it was hazelnut chocolate spread. | 0:44:37 | 0:44:40 | |
-Now, I don't know if that was you that said that? -I feel that Joseph and Charleine | 0:44:40 | 0:44:43 | |
are trying to sidestep the fact that they were in charge of the cake. | 0:44:43 | 0:44:46 | |
That scared the customer, made them worried, they couldn't enjoy the day as much. | 0:44:46 | 0:44:49 | |
You decided to take the glowsticks out of the party bag and then give 'em out on the bus. | 0:44:49 | 0:44:54 | |
When we spoke to the guy... | 0:44:54 | 0:44:55 | |
-You knew... -Are you guys going to listen to me or not? | 0:44:55 | 0:44:57 | |
-Wait, David... -No, you're not listening. The point is that when we was there | 0:44:57 | 0:45:00 | |
and we was negotiating the prices, the guy said, "It is not value for money." | 0:45:00 | 0:45:04 | |
-He was pissed because the T-shirts were...shit! -It wasn't that. | 0:45:04 | 0:45:07 | |
-Would you send the candidates in, please? -Yes, Lord Sugar. | 0:45:14 | 0:45:17 | |
You can go through to the boardroom now. | 0:45:17 | 0:45:19 | |
Right, the first thing you'd found out | 0:45:29 | 0:45:31 | |
-was that the wife had a nut allergy. -Correct, yeah. | 0:45:31 | 0:45:35 | |
First rule of party planning is don't poison the client. | 0:45:35 | 0:45:39 | |
On the ingredients of the cake, | 0:45:39 | 0:45:41 | |
it did have hazelnut spread, we said we would use normal chocolate spread. | 0:45:41 | 0:45:47 | |
Even though you clarified that to the client, | 0:45:47 | 0:45:50 | |
you left an air of uncertainty in his mind to such an extent | 0:45:50 | 0:45:55 | |
that the wife was frightened to come into the party | 0:45:55 | 0:45:58 | |
and sat herself on some bench somewhere 300m away | 0:45:58 | 0:46:03 | |
until he gave her the all clear. | 0:46:03 | 0:46:05 | |
The client said, "It sounds great what you're telling me, | 0:46:05 | 0:46:08 | |
"but I need to see the boxes." Cos the boxes said "may contain nuts". | 0:46:08 | 0:46:12 | |
That's not true, Gary. That's not true. | 0:46:12 | 0:46:15 | |
You told the client that it had hazelnut spread in it, | 0:46:15 | 0:46:19 | |
and then you clarified it was actually chocolate spread, | 0:46:19 | 0:46:21 | |
-and by that stage the client had lost confidence. -I...I totally agree. | 0:46:21 | 0:46:25 | |
You've upset his day. He's supposed to be there... Him and his wife are supposed to be there relaxing, | 0:46:25 | 0:46:31 | |
letting you professional party planners put this party on for his kid. | 0:46:31 | 0:46:35 | |
So he knocked 100 quid off for that stupid, stupid mistake. | 0:46:35 | 0:46:39 | |
And then again the guy knocked 150 quid off | 0:46:39 | 0:46:42 | |
because he reckoned the party bus there was no entertainment on it. | 0:46:42 | 0:46:46 | |
The client said they felt short-changed. | 0:46:46 | 0:46:49 | |
Anyway, moving on to the extra costs. | 0:46:49 | 0:46:52 | |
The key driver was the T-shirts, | 0:46:52 | 0:46:53 | |
we were looking to get 175 back from those. | 0:46:53 | 0:46:55 | |
The party bags, he wasn't too happy with that, | 0:46:55 | 0:46:58 | |
so he paid £60 for those in the end. | 0:46:58 | 0:47:00 | |
The customer actually agreed that party bag with the necklace, the band and the sunglasses, | 0:47:00 | 0:47:05 | |
and agreed to pay the full price for that bag. | 0:47:05 | 0:47:08 | |
-But they didn't actually get that bag as the party bag in the end. -Why not? | 0:47:08 | 0:47:11 | |
Cos I had stated that I thought the items were not acceptable | 0:47:11 | 0:47:15 | |
and the client would never pay that much money for them. | 0:47:15 | 0:47:18 | |
And then because we'd given the glowsticks out on the party bus, | 0:47:18 | 0:47:20 | |
all that was going to be in the bag was going to be some sunglasses. | 0:47:20 | 0:47:23 | |
So I went rummaging around and noticed we had some water pistols, | 0:47:23 | 0:47:26 | |
balloons, sweets, and I just wanted to put something in a bag | 0:47:26 | 0:47:29 | |
-for the kids to play with, to have something to eat. -I can't understand | 0:47:29 | 0:47:32 | |
why the necklaces and the glowsticks got taken out of the party bag. | 0:47:32 | 0:47:35 | |
I definitely feel the fact that I put items in meant we got £60 for them. | 0:47:35 | 0:47:38 | |
-A bag of Haribo and a crappy little water pistol. -Had I put none of that in there, | 0:47:38 | 0:47:42 | |
-I personally don't think he would have paid. -He agreed the bag. | 0:47:42 | 0:47:45 | |
A glowstick is a glowstick, | 0:47:45 | 0:47:46 | |
there's not an amazing quality glowstick or a poor quality glowstick, | 0:47:46 | 0:47:50 | |
a glowstick is a glowstick. And if he had that bag, | 0:47:50 | 0:47:52 | |
what argument would he have had to not pay, | 0:47:52 | 0:47:54 | |
because he'd pre-agreed the items. | 0:47:54 | 0:47:56 | |
-He's not going to knock £4 off, because... -He may not agree to pay for 'em | 0:47:56 | 0:47:59 | |
cos Gary may have exaggerated them over the phone. | 0:47:59 | 0:48:03 | |
When he agreed them and he saw them, he must have gone, "Blimey, | 0:48:03 | 0:48:06 | |
"I'm not paying 90 quid for this bunch of tut here."! | 0:48:06 | 0:48:08 | |
He was going to pay 90, he ended up paying 60, so there's the £30 loss. | 0:48:08 | 0:48:12 | |
The big loss was obviously the T-shirts, which was £175. | 0:48:12 | 0:48:15 | |
A lot of people are going to point the finger at me cos I'm the person | 0:48:15 | 0:48:17 | |
who actually put the print on the T-shirt, but in terms of the eight that I managed to do | 0:48:17 | 0:48:21 | |
-the pictures did actually come out. -But he wasn't going to buy eight when he had ten kids. | 0:48:21 | 0:48:25 | |
-What two was he going to leave out? -Agreed, but.. | 0:48:25 | 0:48:28 | |
£175 that cost. Well, I've spelt out where all the money went wrong here. | 0:48:28 | 0:48:33 | |
So, Gary, you're going to have to choose two people to bring back in this boardroom. | 0:48:33 | 0:48:38 | |
I mean, that £175 is huge. | 0:48:38 | 0:48:41 | |
So on that basis, I'd be looking down the David route, | 0:48:41 | 0:48:44 | |
but I need to understand from the subteam where was the oversight with the chocolate cake? | 0:48:44 | 0:48:48 | |
So, in regards to the cake, we both looked over the cake. | 0:48:48 | 0:48:51 | |
I can't have committee, I need someone at this stage | 0:48:51 | 0:48:53 | |
to say who was accountable for it and stand by that decision. | 0:48:53 | 0:48:55 | |
Myself and Joseph from word go felt the both of us negotiated together, | 0:48:55 | 0:49:01 | |
we chose everything together, we both worked our socks off. | 0:49:01 | 0:49:03 | |
I'm sorry, Gary, but the decision's going to have to be yours. | 0:49:03 | 0:49:06 | |
-Don't tell me you did it 50-50. -It was 50-50. | 0:49:06 | 0:49:09 | |
And you then make your decision | 0:49:09 | 0:49:11 | |
as to who you think put the most effort in. | 0:49:11 | 0:49:13 | |
-Gary, are you going to make a decision? -Yeah. | 0:49:15 | 0:49:18 | |
-What is your decision? -OK, I'm going to bring David and Joseph back in. | 0:49:18 | 0:49:22 | |
-Is that a final decision? -Unless there's any further feedback. | 0:49:22 | 0:49:25 | |
-Look, I'm not here to do your job for you. -No. Joseph's done great on previous tasks, | 0:49:25 | 0:49:29 | |
-but I've got to judge it on this task. -(Good luck, boys.) | 0:49:29 | 0:49:31 | |
-CLAUDE: -Where are you going? -Where are you going? | 0:49:31 | 0:49:33 | |
Oh, do I not...? Oh, sorry. | 0:49:33 | 0:49:35 | |
I don't wish to override your decision, | 0:49:37 | 0:49:40 | |
but I think there's so much going on here | 0:49:40 | 0:49:43 | |
that I'm going to make an unprecedented move here | 0:49:43 | 0:49:46 | |
and that is this. | 0:49:46 | 0:49:47 | |
I'm going to have a much deeper chat with Karen here | 0:49:47 | 0:49:51 | |
and I want all four of you to come back in here. | 0:49:51 | 0:49:54 | |
At least one of you will be fired. OK? | 0:49:54 | 0:49:57 | |
Charleine, I didn't like her presumptuous manner | 0:50:05 | 0:50:09 | |
that she thought she was away scot-free, to be honest with you. | 0:50:09 | 0:50:12 | |
Both Charleine and Joseph were responsible | 0:50:14 | 0:50:17 | |
for some of the deductions that were made by the client. | 0:50:17 | 0:50:21 | |
Gary...struggling, struggling, struggling there to make a decision. | 0:50:22 | 0:50:26 | |
He likes to make decisions after everyone else has decided. | 0:50:26 | 0:50:29 | |
You wouldn't want to go into an events business with him | 0:50:29 | 0:50:31 | |
having watched that party. I can assure you, it was bad. | 0:50:31 | 0:50:34 | |
David's lack of organisation in doing those T-shirts | 0:50:34 | 0:50:38 | |
cost the team dear. | 0:50:38 | 0:50:39 | |
PHONE RINGS | 0:50:39 | 0:50:41 | |
-Yes, Lord Sugar? -Yeah, can you send the four of 'em in, please? | 0:50:41 | 0:50:44 | |
'Yes, Lord Sugar.' | 0:50:44 | 0:50:45 | |
Charleine, you, young lady, jumped up thinking you were scot-free, | 0:50:58 | 0:51:02 | |
well, I'm sorry, the explanation as to all these refunds | 0:51:02 | 0:51:06 | |
is not very clear in my mind. | 0:51:06 | 0:51:08 | |
Do you accept some of the responsibility for some of this money that's been knocked off? | 0:51:08 | 0:51:13 | |
I accept responsibility for the cake 50-50 with Joseph, | 0:51:13 | 0:51:17 | |
-that part I will take. -But you don't take any responsibility | 0:51:17 | 0:51:20 | |
-for any of the other deductions? -I absolutely worked my socks off | 0:51:20 | 0:51:24 | |
from the beginning of the task to the end of the task. I always do with every single task. | 0:51:24 | 0:51:28 | |
-When I sell, I sell really well. -Whoa! Whoa! | 0:51:28 | 0:51:32 | |
Watch my lips. Do you take any responsibility | 0:51:32 | 0:51:36 | |
-for the other reductions? -No, Lord Sugar, I don't think the other deductions are related to myself. | 0:51:36 | 0:51:41 | |
-Including that of the bags, then? -What we paid on the party bags, we got our money back on. -Hmm. | 0:51:41 | 0:51:47 | |
Gary, a trait of yours is that you deliberate so much. | 0:51:47 | 0:51:51 | |
You won't make a decision, you won't hone in on something, | 0:51:51 | 0:51:54 | |
and you're supposed to know who caused you the failure of this task. | 0:51:54 | 0:51:58 | |
And, in the end, I'm ending up doing the work for you. | 0:51:58 | 0:52:00 | |
Well, I'm not going to do the work for you. | 0:52:00 | 0:52:02 | |
I've had six-and-a-half years working for the leading retailer | 0:52:02 | 0:52:05 | |
and if I couldn't make decisions working for them, I wouldn't be lasting six-and-a-half years. | 0:52:05 | 0:52:09 | |
Well, maybe I know that major retailer you're talking about | 0:52:09 | 0:52:11 | |
-and, with the greatest respect, it is a massive corporate organisation. -Yeah. | 0:52:11 | 0:52:16 | |
And, dare I say, that people walk around with a dustbin lid on their arse not making decisions. | 0:52:16 | 0:52:21 | |
In defence of that, this is the eighth task and I've already been project manager twice, | 0:52:21 | 0:52:26 | |
and this is the first time I've come back in here. | 0:52:26 | 0:52:28 | |
No-one here is pointing the finger to say it wasn't managed well. | 0:52:28 | 0:52:31 | |
I believe the failure in this task was how it was executed | 0:52:31 | 0:52:34 | |
and, unfortunately, the failure of this task was down to how it ended. | 0:52:34 | 0:52:37 | |
David was in a difficult position with the T-shirts, | 0:52:37 | 0:52:39 | |
but not only was it £175, | 0:52:39 | 0:52:41 | |
it also meant the customer left the day with a sour taste. | 0:52:41 | 0:52:45 | |
-And a sour taste over the nut cake also. -Yep. | 0:52:45 | 0:52:47 | |
Didn't they? And I think that had a lot to do with you. | 0:52:47 | 0:52:50 | |
Yeah, I felt very exposed, I was challenged, "Has it got hazelnut?" | 0:52:50 | 0:52:54 | |
And, if I'm being honest, there and then I didn't have the definite answer. | 0:52:54 | 0:52:57 | |
And, Joseph, you don't believe that any of the refunds | 0:52:57 | 0:53:01 | |
that came about here are down to you? | 0:53:01 | 0:53:04 | |
-The cake was a joint decision, OK. -A joint decision? | 0:53:04 | 0:53:07 | |
So the cake was £100. | 0:53:07 | 0:53:09 | |
So I'll have to take 50 of that, cos that was a joint decision. | 0:53:09 | 0:53:11 | |
He's negotiating here. So, tell me... | 0:53:11 | 0:53:15 | |
-who should be out of here today? -David. | 0:53:15 | 0:53:18 | |
He messed up on the T-shirts, he didn't do anything on the first day, | 0:53:18 | 0:53:21 | |
I think he's being carried quite far throughout this process. | 0:53:21 | 0:53:24 | |
-Hmm. -You do realise on day one, I negotiated £40 off the price. | 0:53:24 | 0:53:28 | |
I wouldn't say you negotiated, the fact that you was there probably helped. | 0:53:28 | 0:53:31 | |
-Yeah, but it was done together. -I wouldn't say David made it. | 0:53:31 | 0:53:34 | |
-David, a lot of fingers are pointing at you. -Yep. | 0:53:34 | 0:53:36 | |
On this particular task itself, | 0:53:36 | 0:53:38 | |
OK, with the T-shirts there has been a slight error of judgment. | 0:53:38 | 0:53:41 | |
But let's move that aside, there's £175 there, I'm going to have to take that, | 0:53:41 | 0:53:44 | |
but you're got to also realise what else I've done. | 0:53:44 | 0:53:46 | |
For example, trying to make sure things like the party bags were working. | 0:53:46 | 0:53:49 | |
Gary, did the parent say | 0:53:49 | 0:53:52 | |
that he would pay more for the party bag | 0:53:52 | 0:53:55 | |
because David put in a plastic gun? | 0:53:55 | 0:53:58 | |
-That's not the argument. -No, he didn't. | 0:53:58 | 0:54:00 | |
-No, he didn't. -That's not the argument. -No, he didn't. | 0:54:00 | 0:54:02 | |
But you keep going on about putting in these plastic guns, | 0:54:02 | 0:54:05 | |
they would not have paid no more for those party bags | 0:54:05 | 0:54:07 | |
-if you put a plastic gun in there or a bag of Haribo. -OK, I still... | 0:54:07 | 0:54:11 | |
Can you... Can you just chill out one second, please? | 0:54:11 | 0:54:14 | |
Because this is not right. | 0:54:14 | 0:54:16 | |
I mean, let him talk and if you've got some criticism about what he's' got to say, | 0:54:16 | 0:54:20 | |
-then you can tell me afterward. Carry on. -Yes, Lord Sugar. | 0:54:20 | 0:54:24 | |
So when it came to the morning event, it was one of the best bits about the actual day itself. | 0:54:24 | 0:54:28 | |
That's because you paid £240 for an activity that is done all the time. | 0:54:28 | 0:54:35 | |
Of course it was going to be good. It didn't have anything to do with you, David. | 0:54:35 | 0:54:38 | |
If they had had someone with more enthusiasm and more oomph, | 0:54:38 | 0:54:41 | |
-they would've enjoyed it even more. -I've heard enough here. | 0:54:41 | 0:54:44 | |
Charleine, interrupting in the manner that you're doing, | 0:54:47 | 0:54:50 | |
and just shouting loud, very, very loud, is something that I don't like. | 0:54:50 | 0:54:55 | |
Rattling off doesn't actually mean that any sense is coming out of your mouth. | 0:54:55 | 0:55:00 | |
And, Joseph, I do believe | 0:55:02 | 0:55:05 | |
that there was some responsibility here for you on this task. | 0:55:05 | 0:55:09 | |
Gary, I'm a bit concerned. | 0:55:10 | 0:55:12 | |
I made you the project manager on this, unusual because you were the project manager last week, | 0:55:12 | 0:55:17 | |
but I thought, "Hold on a minute, you are an events organiser, | 0:55:17 | 0:55:21 | |
"and what better project manager should one have for this?" | 0:55:21 | 0:55:24 | |
And, David, I do believe that today you have a lot to answer to. | 0:55:27 | 0:55:32 | |
£175 wasted on these T-shirts. | 0:55:32 | 0:55:36 | |
I wish you well, David, | 0:55:38 | 0:55:40 | |
but I have concluded that you're not going to be my business partner. | 0:55:40 | 0:55:44 | |
You're fired. | 0:55:44 | 0:55:46 | |
Thank you very much for the opportunity, Lord Sugar. Karen, Claude, thank you. | 0:55:46 | 0:55:49 | |
It's getting close to the run-in | 0:55:57 | 0:55:59 | |
and I'm a little bit concerned, particularly about you, Gary, | 0:55:59 | 0:56:04 | |
that you are a...big corporate man. | 0:56:04 | 0:56:08 | |
I'm wondering...at the end of the day, | 0:56:08 | 0:56:11 | |
whether your culture is going to be any good working with me. | 0:56:11 | 0:56:15 | |
Now it's £250,000, it's a lot of money, | 0:56:15 | 0:56:17 | |
it's an acorn which we want grown into a great oak tree. | 0:56:17 | 0:56:21 | |
-That's why I've left that organisation to start... -Yeah, I don't want to hear any more. | 0:56:21 | 0:56:26 | |
But, look, erm, I'm going to let you remain in the process. | 0:56:28 | 0:56:33 | |
-Thank you, Lord Sugar. -And the same applies to you two. | 0:56:33 | 0:56:36 | |
-Go back to the house. -Thank you, Lord Sugar. | 0:56:36 | 0:56:40 | |
-Sorry, David. -It's all right. | 0:56:42 | 0:56:44 | |
Three people decided to gang up on me, it was as simple as that. | 0:56:56 | 0:56:59 | |
Charleine is an irritant. Joseph, all he can do is sell, he can't do anything else. | 0:56:59 | 0:57:03 | |
And the fact that Gary didn't actually stick up for me is because he wanted to save his own bacon. | 0:57:03 | 0:57:07 | |
And when you've got three versus one, it's always going to be a tough one to win. | 0:57:07 | 0:57:10 | |
I'm a little bit concerned the fact that no-one's come back whatsoever. | 0:57:12 | 0:57:16 | |
-One person normally comes back at least. -Yeah, and they haven't. | 0:57:16 | 0:57:20 | |
-They haven't come back. It might be funny, but... -Are you doing the barbie without us, then, guys? | 0:57:20 | 0:57:24 | |
-Hello! -Wow! -Oh, my God! It's just you guys? -Is it only you guys? | 0:57:24 | 0:57:29 | |
-Gary's gone? -Oi-Oi! -Get out! | 0:57:29 | 0:57:32 | |
LAUGHTER | 0:57:32 | 0:57:34 | |
Joseph has been a brilliant candidate all the way through, | 0:57:34 | 0:57:38 | |
so I knew it was tough to bring him back but I had to say one of them. | 0:57:38 | 0:57:41 | |
-Charleine was off. Claude went, "Where are you going?" Like that, straight in. -No?! | 0:57:41 | 0:57:46 | |
But with me it was close, | 0:57:46 | 0:57:47 | |
it was really, really, really, really close. | 0:57:47 | 0:57:50 | |
Now eight candidates remain. | 0:57:51 | 0:57:54 | |
Lord Sugar's search for his next business partner...continues. | 0:57:54 | 0:58:00 | |
Next time. | 0:58:02 | 0:58:04 | |
You're going to sell the priciest product of them all, property. | 0:58:04 | 0:58:07 | |
Dream homes. | 0:58:07 | 0:58:09 | |
Beautiful. £1,369,150. | 0:58:09 | 0:58:13 | |
The windows have the sun come in throughout the day and the night. | 0:58:13 | 0:58:16 | |
-Oh, my God! -A nightmare exchange. | 0:58:16 | 0:58:18 | |
-You are such a manipulator! -We're literally doing | 0:58:18 | 0:58:21 | |
everything we possibly can. | 0:58:21 | 0:58:24 | |
-And in the boardroom... -Oh, my God! | 0:58:24 | 0:58:27 | |
..new developments. | 0:58:27 | 0:58:28 | |
This process is all about people that perform. You're fired. | 0:58:28 | 0:58:32 |