Party Planning The Apprentice


Party Planning

Similar Content

Browse content similar to Party Planning. Check below for episodes and series from the same categories and more!

Transcript


LineFromTo

£250,000.

0:00:020:00:04

It's an acorn,

0:00:040:00:05

which we want grown into a great oak tree.

0:00:050:00:09

Lord Sugar's on the hunt for a brand-new business partner.

0:00:090:00:13

If you think this process is tough,

0:00:130:00:15

it's just got a whole lot tougher.

0:00:150:00:17

Over the next 12 weeks, you are out of your comfort zone.

0:00:170:00:20

Ready to fight for his funding,

0:00:210:00:24

18 aspiring entrepreneurs.

0:00:240:00:26

Supply and demand, that's what this is about.

0:00:280:00:30

I'm demanding the answers,

0:00:300:00:32

you better bloody well supply them.

0:00:320:00:34

On the table, a quarter-million-pound investment...

0:00:340:00:38

..and a 50-50 partnership with Britain's toughest backer.

0:00:390:00:43

You haven't used any of your skills,

0:00:430:00:46

any of your knowledge.

0:00:460:00:47

Mistake on that, mistake on this,

0:00:470:00:49

straight in the bin.

0:00:490:00:51

-Yeah, Rich, come on!

-Let's go, mate.

0:00:510:00:53

It's a deal worth battling for.

0:00:530:00:55

Do not talk over me! I am talking, OK.

0:00:550:00:58

18 candidates...

0:00:580:00:59

ALL: Yeah!

0:01:010:01:02

-Pedestrians, out of the way.

-We are going to be...explosive!

0:01:020:01:05

..12 testing weeks...

0:01:050:01:06

I really don't know what to do.

0:01:060:01:08

I messed up a bit, didn't I? Oh, my God.

0:01:080:01:10

..one life-changing opportunity...

0:01:100:01:12

You're fired, you're fired.

0:01:120:01:14

This is a bad call on strategy.

0:01:140:01:16

You're fired.

0:01:160:01:18

Previously on The Apprentice...

0:01:270:01:29

You're going to go and open up your own discount store.

0:01:290:01:32

The teams went north...

0:01:320:01:34

We are Manchester's newest discount store!

0:01:340:01:37

..as prices went south...

0:01:370:01:39

Rock bottom prices. Come on in!

0:01:390:01:41

At Scott's shop...

0:01:410:01:43

I want that stuff in there.

0:01:430:01:45

-Speak to me like that again...

-..sparks flew...

0:01:450:01:47

-I sold the most yesterday.

-You did yesterday, but this morning you didn't.

-Whatever, whatever.

0:01:470:01:51

Oh, my gosh.

0:01:510:01:53

..but sales stalled...

0:01:530:01:55

-Do you want to come and look at our new discount store?

-No.

0:01:550:01:57

Sir, and yourself?

0:01:570:01:58

On the other team...

0:01:580:02:00

Does Jammy Dodgers go with washing powder?

0:02:000:02:02

..for retailer Gary...

0:02:020:02:04

You are making the manager very happy.

0:02:040:02:07

..profits piled up.

0:02:070:02:08

Eight, nine, ten... We'll call it £11.

0:02:080:02:10

And in the boardroom,

0:02:100:02:12

his store won the war.

0:02:120:02:14

So you made over £1,000 in the course of this exercise.

0:02:140:02:18

Very good.

0:02:180:02:19

On the losing team...

0:02:190:02:20

Yes, me and Scott bumped heads in the shop.

0:02:200:02:23

-You said you'd smash my face in.

-I didn't say that.

0:02:230:02:25

..Scott pointed the finger...

0:02:250:02:27

You're not here for a serious business.

0:02:270:02:29

That's, oh! You haven't seen my business plan.

0:02:290:02:31

-How dare you sit there and say that...

-Right, OK.

0:02:310:02:34

..and Sam was shown the door.

0:02:340:02:36

The last time you was in this position,

0:02:360:02:39

it was that close, Sam.

0:02:390:02:41

-You're fired.

-Thank you.

0:02:420:02:44

Thank you, anyway. Thank you.

0:02:440:02:46

He became the ninth casualty of the boardroom.

0:02:460:02:48

Now nine remain to fight for the chance to become

0:02:490:02:53

Lord Sugar's business partner.

0:02:530:02:55

PHONE RINGS 6am...

0:03:040:03:05

-Hello?

-'Good morning.

0:03:080:03:10

'Lord Sugar would like you to meet him at the Museum Of Childhood.

0:03:100:03:13

-'The cars will be outside in 20 minutes.'

-Thank you.

0:03:130:03:16

MUSIC: Aufforderung Zum Tanz, OP. 65 by Hamburg Radio Symphony Orchestra

0:03:160:03:19

Guys, wake up! 20 minutes, Museum Of Childhood.

0:03:190:03:22

We've got that winning fever. It's like football teams, isn't it?

0:03:220:03:25

Winning breeds winning, doesn't it?

0:03:250:03:26

Selina throws negativity into every single project we turn up on.

0:03:260:03:30

And Scott, if you don't agree with something he says,

0:03:300:03:32

he starts getting into a sulk.

0:03:320:03:34

Are you going to be PM again?

0:03:460:03:47

No. It's just been...

0:03:470:03:49

horrendous.

0:03:490:03:51

Throughout the test, there's a lot of people who have been good

0:03:510:03:54

at one particular sort of thing.

0:03:540:03:56

Joe, for example, is a very strong salesperson.

0:03:560:03:58

But I think that there's other things that he hasn't proved yet.

0:03:580:04:02

But then you're not a strong seller-negotiator.

0:04:020:04:05

The Museum Of Childhood.

0:04:100:04:12

Under one roof, Britain's largest collection of kids' things.

0:04:130:04:18

-Good morning.

-ALL: Good morning, Lord Sugar.

0:04:280:04:31

Children's parties are a great industry.

0:04:310:04:34

Believe it or not,

0:04:340:04:35

over £2 billion a year is spent by parents

0:04:350:04:38

putting on parties for children.

0:04:380:04:41

And that's what this next task is all about - party planning.

0:04:410:04:45

I've lined up a client for each team.

0:04:450:04:48

They're parents looking to hold a birthday party for their child.

0:04:480:04:52

And what you need to do is to throw the birthday boy or girl

0:04:520:04:57

a party to remember.

0:04:570:04:59

Those clients have an initial budget of £2,000.

0:04:590:05:02

The winning team is the team that makes the most amount of profit.

0:05:020:05:07

Think carefully about this.

0:05:070:05:09

Spend too little, you're going to put on a rubbish event

0:05:090:05:13

and the client will have the right to demand money back.

0:05:130:05:17

Spend too much, you're not going to make much profit.

0:05:170:05:20

Now, Selina, this is right up your alley.

0:05:200:05:24

You do events, right?

0:05:240:05:26

So you are going to be the project manager.

0:05:260:05:28

-Gary, you were the project manager last week.

-Yes, Lord Sugar.

0:05:280:05:31

Well, I also understand that you want to start an events company.

0:05:310:05:35

So I'm going to suggest that you are the project manager again.

0:05:350:05:38

Now, Connexus, you haven't got a great track record for winning.

0:05:400:05:44

To give you a little boost,

0:05:450:05:47

Selina, your choice.

0:05:470:05:50

Would you pick one of the people from that team to come over and help you.

0:05:500:05:54

Um...

0:05:540:05:55

I would like to pick Richard.

0:05:550:05:57

Richard,

0:05:570:05:59

move over to this team.

0:05:590:06:01

I'll see you back in the boardroom in a couple of days' time.

0:06:050:06:08

Off you go.

0:06:080:06:09

I think coming into you guys, I can feel, like, loads more energy.

0:06:130:06:17

-Breath of fresh air.

-Yeah.

0:06:170:06:18

A breath of fresh air.

0:06:180:06:20

I don't have children and I don't like them,

0:06:200:06:22

but that's not to say that I'm not brilliant at putting on children's events.

0:06:220:06:25

-We're going to win.

-Definitely.

0:06:250:06:27

Tomorrow the teams will put on their parties.

0:06:270:06:30

Today, a chance to meet the clients...

0:06:300:06:33

What we're going to do is go in there and get information.

0:06:330:06:36

That's how I always deal with clients at home.

0:06:360:06:38

We go in, we do information gathering.

0:06:380:06:40

The main focal point is I actually want to listen to them

0:06:400:06:42

and let them tell us what their expectations are.

0:06:420:06:45

I've worked in retail for the last six-and-a-half years,

0:06:450:06:47

but my business plan is all about creating events and entertaining.

0:06:470:06:50

Now, whilst it might not specialise in children's parties,

0:06:500:06:53

the principle is still the same.

0:06:530:06:54

For Gary, birthday boy Jamal.

0:06:540:06:57

-Good morning. How are you doing?

-I'm Yusef.

-Gary.

0:06:570:06:59

Holding the purse strings, parents Julie and Yusef...

0:06:590:07:03

Thanks ever so much your time.

0:07:030:07:05

Obviously it would be great just hear a bit about yourselves

0:07:050:07:07

-and come up with some proposals for a great day.

-OK.

0:07:070:07:11

-Anything you're really into at the moment?

-Active stuff.

0:07:110:07:13

Yeah, outdoors activities. We'll see what we can do with that.

0:07:130:07:16

CHARLEINE: And what sort of foods are you into?

0:07:160:07:19

-Likes his burgers, don't you?

-Yeah.

0:07:190:07:20

-A man of my own heart.

-What sort of cake do you want, Jamal?

0:07:200:07:23

-Chocolate.

-Chocolate cake, fantastic.

0:07:230:07:25

I think Gary and his team have done very well.

0:07:250:07:28

Clearly listened to what the client wants,

0:07:280:07:30

very good rapport with the family,

0:07:300:07:31

which I think is very, very important.

0:07:310:07:34

Is there any no-noes that you want us to avoid?

0:07:340:07:35

I've got a nut allergy, so...

0:07:350:07:37

-A nut allergy?

-It's a very severe allergy. It's quite key.

0:07:370:07:40

We need Julie to feel comfortable during the day.

0:07:400:07:43

Yeah, fantastic.

0:07:430:07:45

Meeting their clients,

0:07:450:07:47

13-year-old Nicole and mum, Melissa...

0:07:470:07:49

-Hello.

-..Selina's team.

0:07:490:07:51

Really, we're here to get some information

0:07:510:07:53

so that we can prepare the best party for you.

0:07:530:07:55

There's actually a lot of activities that we can do.

0:07:550:07:57

Maybe karaoke, possibly dance-off,

0:07:570:07:59

we could also do a treasure hunt...

0:07:590:08:00

That might be a little bit young for you.

0:08:000:08:02

How do you feel about face painting or, like, a glam-booth?

0:08:020:08:05

Do you like dressing up in fancy dress?

0:08:050:08:07

Would you be interested in fire-breathers or stilt-walkers?

0:08:070:08:10

I've been a fire-breather and circus skills performer for over ten years.

0:08:100:08:13

Selina is so keen to get down to business and ask her questions

0:08:160:08:19

and get answers, that she actually was a little bit scary.

0:08:190:08:22

-So are you into, like, hair products and make-up?

-Um...

0:08:220:08:26

Quite strange for me to say someone's scary,

0:08:260:08:28

but she's down there, in your face, asking lots of questions

0:08:280:08:31

and I think a more gentle approach might have elicited

0:08:310:08:34

the answers more quickly.

0:08:340:08:36

Considering it's Nicole's party,

0:08:360:08:37

not something too contrived, I suppose.

0:08:370:08:40

I also think not too girlie, as well.

0:08:400:08:42

I like sports.

0:08:420:08:43

-We could have some sporting activities.

-Yes.

0:08:430:08:46

So, obviously, we're going to work within the budget,

0:08:460:08:48

but then there's other things that may be out of budget that we can suggest.

0:08:480:08:52

The parties have a starting price of £2,000...

0:08:520:08:55

Did you want to give anything out at the end of the party?

0:08:550:08:57

Any gifts to the guests?

0:08:570:08:58

..but teams can offer extras to try and up the spend.

0:08:580:09:02

Normally it's just your traditional party bags.

0:09:020:09:04

Is it worth taking some contact details, as well?

0:09:040:09:06

-Then we'll run through some proposals and see what we can do to make it memorable.

-Yes.

0:09:060:09:10

-We'll look forward to speaking with you soon.

-Thank you very much.

-Fantastic.

-Pleasure.

0:09:100:09:14

Selina thinks she asked all the right questions.

0:09:140:09:16

She didn't miss a trick...except one.

0:09:160:09:19

-Contact details.

-Take care, bye.

0:09:190:09:21

They want to upsell products to the client.

0:09:210:09:24

How are they going to get in touch with Melissa? That's a big mistake.

0:09:240:09:27

Clients consulted...

0:09:280:09:29

We've got zombie laser tag.

0:09:290:09:31

The children could turn up and be like, "Oh, zombies(!)"

0:09:310:09:34

..next, plan the perfect day...

0:09:340:09:37

Listening to the client very strongly,

0:09:370:09:39

I believe it's going to be outdoors activities.

0:09:390:09:41

On hand, a brochure of party packages.

0:09:410:09:44

Outdoor adventure?

0:09:440:09:45

So that's a mixture of a climbing wall and a team game across a river.

0:09:450:09:49

-DAVID:

-I actually was a ropes course instructor.

0:09:490:09:51

And, actually, it's team bonding, as well.

0:09:510:09:53

I do have a background in working at children's camps

0:09:530:09:56

and if we've got to lead these activities in the morning,

0:09:560:09:58

you're going to need a professional to do it

0:09:580:10:00

and I am that professional.

0:10:000:10:02

Overall, we're thinking of games and activities,

0:10:020:10:04

because she's sporty and likes these kinds of things.

0:10:040:10:06

The mini Olympics, if we can get the hula hoops, the beanbags,

0:10:060:10:09

you do your relays, myself and Scott, we'd help 'em.

0:10:090:10:12

I see you guys as being, as being

0:10:120:10:13

-really strong on the games-hosting side.

-Yeah, totally.

-Yeah.

0:10:130:10:17

I looked at it as, how can I make the most profit?

0:10:170:10:20

I would actually like to try and come in about five, 600 quid.

0:10:200:10:23

-Mm-hm.

-Because if you do that and you up-sell,

0:10:230:10:26

it's very hard to lose this task.

0:10:260:10:28

My job is definitely make sure that I keep the reins on the creatives,

0:10:280:10:33

like Selina, so she doesn't overspend.

0:10:330:10:36

It will be integral to winning this task.

0:10:360:10:38

Also on the agenda, the food and drink.

0:10:380:10:41

I was thinking about afternoon tea.

0:10:410:10:42

You know, she is a tomboy, but she's also quite a mature young lady.

0:10:420:10:45

I'm your figures man, so I'm going to tell you the facts,

0:10:450:10:47

barbecue food is cheap.

0:10:470:10:50

We won't be spending 500, so I'm leaning towards afternoon tea.

0:10:500:10:54

Lunchtime.

0:10:560:10:58

The teams divide.

0:10:580:11:00

Half head off to find food and entertainment.

0:11:010:11:03

Selina, she can't do fire breathing. First, does she have the tools?

0:11:030:11:06

Can she just breathe any type of fire? Like, am I missing something?

0:11:060:11:09

-RICHARD LAUGHS

-She can put a match in her mouth and start breathing it?

0:11:090:11:12

-She should get a lighter, blah.

-Really?

-Really bad breath, yeah.

0:11:120:11:15

THEY LAUGH

0:11:150:11:17

The rest will road test potential parties.

0:11:170:11:21

Three, two, one, go!

0:11:210:11:23

Good, good. Come on now!

0:11:230:11:25

Planning a mini Olympics, Brett, Scott...

0:11:250:11:28

..and project manager, Selina.

0:11:280:11:31

-Our group is 13 to 14-year-old girls.

-Yeah.

0:11:310:11:33

Just want to make sure these games are going to appeal to them.

0:11:330:11:36

You've got 90 minutes of activities

0:11:360:11:37

and in that time, I ain't going to make Olympic champion,

0:11:370:11:40

but I want you to feel like Olympic champion

0:11:400:11:42

by the time you finish and that will be enough to make anyone's party.

0:11:420:11:46

-Me and you, let's do it.

-Let's go!

0:11:460:11:48

-CLAUDE:

-My concern is this venue.

0:11:480:11:50

It's an athletics arena, it's for sporty people.

0:11:500:11:53

Now, Nicole is sporty all right. What about her nine friends?

0:11:530:11:56

-SELINA:

-So, just wanting to talk to you about the price.

0:11:560:11:59

Cost of entry for ten kids, £195.

0:11:590:12:03

We were hoping if possible we could reduce the cost to around £140.

0:12:030:12:07

-140?

-Yeah.

0:12:070:12:08

That is asking for 25% off.

0:12:080:12:11

How about we meet middle way...169?

0:12:110:12:15

-That sounds fantastic.

-Shake on it?

-Indeed.

0:12:150:12:17

-Shaken.

-Thank you very much.

0:12:170:12:19

Essex. An outdoor adventure park.

0:12:190:12:22

Come on, Gary, you can do it!

0:12:220:12:24

Showing his project manager the ropes...

0:12:240:12:26

-Remember, keep your hands on the tyres.

-..David.

0:12:260:12:28

Come on, big man.

0:12:280:12:30

This activity really fits the client's brief.

0:12:300:12:32

He loves being outside, he loves activity.

0:12:320:12:35

-Whoo!

-So far, so good.

0:12:350:12:37

Next, to maximise profits...

0:12:370:12:39

I qualified as a high ropes and low ropes instructor.

0:12:390:12:42

-Oh, very nice, yes.

-..negotiate a knock-down price.

0:12:420:12:45

So, you guys are happy to take on all of that hosting,

0:12:450:12:49

the energy, that drive?

0:12:490:12:52

I would really be comfortable in using these facilities.

0:12:520:12:55

You think so? OK, the package price is 260.

0:12:550:12:58

Given your experience, the best we could offer is 220.

0:12:580:13:02

If I'm honest, when I came here,

0:13:020:13:04

I had a mind of 20% off the price, which would be £208.

0:13:040:13:07

-Would that be, could we accept £208? 20%?

-220.

0:13:070:13:11

That's the very lowest that we could offer.

0:13:110:13:14

-Great.

-As Gary and David seal the deal...

0:13:140:13:17

..shopping for party supplies, Charlene and Joseph.

0:13:180:13:22

David, in the morning, he was like pinpointing people that he thinks

0:13:220:13:26

need to prove themselves and one of those he mentioned was yourself.

0:13:260:13:29

What does he think he adds each week?

0:13:290:13:31

Cos I don't think he adds a great deal, to be fair.

0:13:310:13:34

Time to price up extras...

0:13:340:13:36

He wants to do party bags and some nice T-shirts,

0:13:360:13:38

so we need to get something to put in the party bag.

0:13:380:13:41

..to try and tempt the clients.

0:13:410:13:42

These are quite cool.

0:13:420:13:44

Ten bracelets, 5.50.

0:13:440:13:45

What about those two glow sticks and then a pair of sunglasses?

0:13:450:13:48

-TELEPHONE RINGS

-Hello, Gary.

-'Hi, Joseph.'

0:13:480:13:51

The gift bags, right, just to run quickly through what we've got,

0:13:510:13:54

a glow stick necklace, a glow stick wristband

0:13:540:13:56

and a pair of Hawaiian sunglasses with, like some palm trees on.

0:13:560:14:00

I'm just worried, I think they're quite tacky.

0:14:000:14:02

They're 11 years old, I think they'll get on board with them.

0:14:020:14:05

-What would be the price of that bag, mate?

-£6.50.

0:14:050:14:07

Great, let's try and get £15 for them, mate.

0:14:070:14:09

I'd suggest I'd rather not...have nothing than that.

0:14:090:14:11

You know what items are in there, you give them the option,

0:14:110:14:14

tell them what's in them.

0:14:140:14:15

Tell them what's included and I reckon he'll laugh.

0:14:150:14:17

Give you a call back in the next couple of minutes. Cheers.

0:14:170:14:20

Central London.

0:14:200:14:22

-Richard.

-Nice to meet you.

-How are you doing?

-Hi, I'm Vana.

-Vana.

0:14:220:14:25

A top restaurant.

0:14:250:14:27

-Which is the easiest to make out of this?

-I would say the macaroons.

0:14:270:14:30

Sent by Selina to suss out afternoon tea...

0:14:300:14:34

Oh, no!

0:14:340:14:36

..Vana and Richard.

0:14:360:14:38

Wow, it's a lot harder than I thought!

0:14:380:14:40

My thoughts are that this is going to be really complex.

0:14:410:14:45

We would end up buying all the little cakes

0:14:450:14:48

and maybe buying some scones made.

0:14:480:14:50

-Do you think it's a risk?

-We could pull off a barbecue...

0:14:500:14:53

cheaper.

0:14:530:14:55

-Yo, yo, yo.

-Hi, guys. How's it going?

0:14:550:14:58

If we're going to win this, we can't do the afternoon tea.

0:14:580:15:00

OK, so what's your suggestion?

0:15:000:15:03

Let's go and spend very little money on a barbecue experience.

0:15:030:15:08

-Let's keep it simple. Keep it simple.

-OK.

0:15:080:15:11

If we are going to do a barbecue, we can't do it cheap.

0:15:110:15:13

We have to do a really nice one with all the nice little nibbly bits

0:15:130:15:16

that make a high-end barbecue. Bye-bye.

0:15:160:15:18

-'Hi, Gary, how are you?'

-How are you doing, Yusef?

0:15:190:15:22

Negotiating extras for his team...

0:15:220:15:24

Really like to provide all the children with some party bags.

0:15:240:15:27

-..Gary.

-We're going to have glow sticks, wristbands

0:15:270:15:30

and we are going to even have little sunglasses in there as well.

0:15:300:15:33

We'd do the party bags at £15.

0:15:330:15:34

'Right.'

0:15:360:15:37

'I'm not seeing £15 worth there.

0:15:390:15:41

'I'm not sure how you have got to that figure.'

0:15:410:15:44

I mean, what we can do is see

0:15:440:15:45

if we can do a deal on the party bags, if that's OK.

0:15:450:15:48

I laughed as soon as the client came back

0:15:480:15:50

and said they weren't going to pay £15 for the party bags.

0:15:500:15:52

What was in them was absolute rubbish.

0:15:520:15:55

I could do the party bags for £9 each, yeah?

0:15:550:15:59

-'Yeah.'

-Brilliant.

0:15:590:16:00

The client has agreed to pay £9 for them,

0:16:000:16:02

but I can guarantee you tomorrow, when he looks in that bag,

0:16:020:16:05

he is not going to pay for them.

0:16:050:16:06

We'd really like to provide all the children with some

0:16:060:16:08

memorable personalised T-shirts.

0:16:080:16:11

'You're saying £17 for the T-shirts. That sounds good.'

0:16:110:16:14

Brilliant. Fantastic. Thanks ever so much for that, Yusef,

0:16:140:16:16

and I look forward to a fantastic day tomorrow.

0:16:160:16:19

-On the other team...

-Possible up-sell, isn't it, the party bag?

0:16:190:16:22

Richard's saying £2 odd, but that is going to be...

0:16:220:16:26

I don't want a cheap party bag. I think that's quite important.

0:16:260:16:29

..Selina is also thinking of calling her client.

0:16:290:16:32

Are we missing something? We don't have a number.

0:16:340:16:36

Sure it's not on that piece of paper?

0:16:360:16:38

Erm... It's not there.

0:16:380:16:39

Were we supposed to get her number or something?

0:16:390:16:43

I feel like I'm missing out on something here.

0:16:430:16:45

-I mean, here you are, contact telephone number.

-Yeah.

0:16:450:16:48

But I mean, like, am I completely overlooking something?

0:16:480:16:50

-That's really bad.

-Hello?

-Hello.

0:16:500:16:52

We are literally having a disaster

0:16:520:16:54

because we can't find the client's number.

0:16:540:16:56

Do you have any pieces of paper that has the client information on?

0:16:560:17:00

-Do you have the Yellow Pages?

-The Yellow Pages?

0:17:000:17:03

If we don't have her number, we can't up-sell anything.

0:17:030:17:06

Oh, no, surely not.

0:17:060:17:08

7.15.

0:17:120:17:13

Party bags, talk to us.

0:17:140:17:15

Buy them.

0:17:150:17:17

So, we want one pack of those.

0:17:180:17:20

With no way of contacting the client...

0:17:220:17:24

The party bags is kind of a standard anyway,

0:17:240:17:26

so I think we are just going to have to do it.

0:17:260:17:29

..Selina takes a punt.

0:17:290:17:31

I'm thinking around a tenner per bag.

0:17:310:17:34

Buying goods today without the certainty

0:17:340:17:37

that that is what the client wants is a gamble.

0:17:370:17:40

Maybe we can have something like a friendship band each.

0:17:400:17:42

-Flowery candles?

-Some dice with the letters on.

0:17:420:17:45

They are buying products speculatively in the hope that

0:17:450:17:48

tomorrow, when they meet the client,

0:17:480:17:49

somehow or other they are going to be able to up-sell.

0:17:490:17:52

I don't know what this is but I like that it has flashing lights on it.

0:17:520:17:55

£80. Thank you very much. Thank you!

0:17:550:17:58

-And a balloon! Thank you very much.

-Thank you, bye.

0:18:040:18:07

Today's final job...

0:18:080:18:10

Do we need pickles? I was thinking more just mayo, ketchup and mustard.

0:18:100:18:14

..order tomorrow's food online.

0:18:140:18:17

These are the tiny little compromises that equal winning.

0:18:170:18:20

Across the hall...

0:18:210:18:23

For the cake we're going to go with a chocolate finger cake, yeah?

0:18:230:18:26

..requested by Charleine and Joseph's client...

0:18:260:18:29

Does any chocolate spread not have nuts in it?

0:18:290:18:31

..one chocolate cake with no nuts.

0:18:310:18:33

Milk chocolate spread. Hazelnuts.

0:18:330:18:36

No, can't have that.

0:18:360:18:38

Well, I've just found one and it doesn't say it contains nuts.

0:18:380:18:41

The only thing it says is it "may contains nuts".

0:18:410:18:43

I think just about everything these days says "may contain".

0:18:430:18:46

I think we're just going to have to get it.

0:18:460:18:48

-There you go.

-Right, well done, Charleine.

0:18:480:18:50

-Well done, Joseph.

-Good job.

-Yeah, done it.

0:18:500:18:52

-PHONE RINGS

-Super sub team.

-'Hi, guys.'

0:18:520:18:54

We have got the gift items for the gift bags

0:18:540:18:56

and we are looking at a cost price of about £10 per bag.

0:18:560:19:00

-Wow.

-We are obviously going to try and up-sell it to the client.

0:19:000:19:02

You're breaking my heart. You're breaking my heart at that level.

0:19:020:19:05

-Really sorry, we have to go.

-£10 a party bag!

0:19:050:19:08

I mean, are you serious?

0:19:080:19:10

Like, what are we putting in there? Diamond rings?

0:19:100:19:12

-Thank you very much.

-Thank you.

0:19:120:19:14

Plans in place...

0:19:140:19:15

-It's the Lee Valley Sports Centre, isn't it?

-Yeah.

0:19:150:19:17

Basically, if there's any chance you could pass

0:19:170:19:19

-it on to the client that would be fantastic.

-Thank you very much.

-OK.

0:19:190:19:22

Tomorrow...

0:19:220:19:24

Party time.

0:19:240:19:25

8am.

0:19:290:19:31

Everybody gets a pack of pens, everybody gets one lip balm each.

0:19:310:19:34

I think you guys are going to have to bring up the up-sell.

0:19:340:19:37

I'm going to mention it to her when I see her.

0:19:370:19:39

I'll apologise that we didn't get in touch yesterday.

0:19:390:19:41

Brett, Scott and I will be doing some interactive games.

0:19:410:19:44

We'll be keeping them entertained, getting that party vibe going.

0:19:440:19:47

We need to prepare the cake, the food,

0:19:470:19:49

we need to do all the decorations.

0:19:490:19:51

There was one thing I need to pick up on.

0:19:510:19:52

In regard to the cake, the chocolate spread said it may contain nuts,

0:19:520:19:56

-so you are going to have to let the mum know this morning.

-Good flag.

0:19:560:19:59

Make sure that you tell her

0:19:590:20:00

because we don't want to, obviously, poison her or anything.

0:20:000:20:04

9am.

0:20:040:20:06

The teams divide.

0:20:060:20:08

Just point something out to you here.

0:20:080:20:10

Glasses and a glow stick -

0:20:100:20:12

I don't know if the dad is even going to pay the full £9 for these.

0:20:120:20:15

-Yeah.

-So why don't we, rather than put it in the party bag,

0:20:150:20:18

just hand them to him and then tie it straight round their neck

0:20:180:20:21

-and then they've got no choice but to pay for it?

-Yeah.

0:20:210:20:23

-Because they will use them.

-Like it.

0:20:230:20:27

-Hello, super sub team.

-We have another request.

0:20:270:20:30

We would like you guys to go to a party shop to get some sticky jewels

0:20:300:20:33

and write on Nicole's gift bag "Happy birthday, Nicole".

0:20:330:20:36

We want hers to look extra special.

0:20:360:20:38

Honestly, guys, if I was to ask you to do one thing today,

0:20:380:20:42

it is to stop spending money.

0:20:420:20:44

I am the one who is responsible for up-selling this to the client

0:20:440:20:46

so I would feel more comfortable doing that

0:20:460:20:48

-if I'm confident in our product.

-All right. Bye.

-Bye.

0:20:480:20:51

If I kick up a big fuss now, this will be the last of it because then

0:20:530:20:57

they won't go, "Oh, we should do this and we should do that."

0:20:570:21:00

Essex...

0:21:010:21:03

Stand in the nice little archway here for me, please.

0:21:030:21:06

..starting point for Jamal's party...

0:21:060:21:08

Welcome. Some people do call me Gary The Giraffe

0:21:080:21:11

because I'm a bit tall and a bit like that.

0:21:110:21:13

..led by rope-climbing expert David.

0:21:130:21:16

I want to have as much fun as we can today,

0:21:160:21:19

as we possibly can,

0:21:190:21:20

but I would also stress as well that we have a no running policy

0:21:200:21:23

around here as well.

0:21:230:21:25

A few rules before we start the game.

0:21:250:21:27

You are not allowed to go round the back.

0:21:270:21:30

You are not allowed to climb to the top.

0:21:300:21:32

Go!

0:21:320:21:33

Make sure you don't go all the way to the top, Jamal.

0:21:350:21:37

I also need to point your attention to these gaps

0:21:370:21:40

in the wood as well, OK?

0:21:400:21:42

It can be very dangerous if we get our fingers in there.

0:21:420:21:45

Are you enjoying it so far? Yeah?

0:21:450:21:47

David and Gary are taking it very seriously,

0:21:470:21:49

but so seriously I think they have forgotten this is a party.

0:21:490:21:52

Can I get you to slow down, please? Don't move anywhere. Thank you.

0:21:520:21:56

These kids want to have fun, they want to let loose.

0:21:560:21:58

Do it so it's nice and tight but it's comfortable as well.

0:21:580:22:01

Gary is a corporate man and actually it feels

0:22:010:22:03

more like a corporate awayday.

0:22:030:22:05

-Is it possible to get the atmosphere going a little bit more?

-Yeah.

0:22:050:22:08

Like on a sports day - just sort of motivate them.

0:22:080:22:11

Right, it's been a bit flat,

0:22:110:22:12

so what we're going to do now is a bit of a competition.

0:22:120:22:15

My team against your team.

0:22:150:22:16

-We just need to quickly go over a safety thing, Gary.

-Yeah.

0:22:160:22:19

The Lee Valley.

0:22:210:22:23

Arriving for Selina's mini Olympics...

0:22:240:22:26

Hi, birthday girl, how are you?

0:22:260:22:28

..Nicole and friends.

0:22:280:22:31

We have got a fantastic day planned.

0:22:310:22:32

How many of you guys here are sporty?

0:22:320:22:35

OK, cool.

0:22:370:22:38

In charge of fun and games...

0:22:400:22:43

Scott and Brett.

0:22:430:22:44

We're going to have a really good time.

0:22:440:22:46

It's about dodge ball, having fun,

0:22:460:22:48

getting crazy, letting your hair down.

0:22:480:22:50

I would like to say the same,

0:22:500:22:51

but I let my hair down once upon a time and it went.

0:22:510:22:55

On your marks, get set, go!

0:22:550:22:58

This task, apart from the end goal of making profit,

0:22:590:23:02

is customer satisfaction.

0:23:020:23:04

There are two customers - the birthday girl seems to be happy,

0:23:050:23:09

the other one, perhaps the more important one in this instance,

0:23:090:23:12

-is the mother.

-Pull!

0:23:120:23:13

That's it, go, go, go!

0:23:150:23:16

She has to feel she is getting value for money

0:23:160:23:18

and at the moment she is sitting on the fence.

0:23:180:23:22

Run, Nicole, run!

0:23:220:23:24

Oh, oh!

0:23:240:23:26

-Are you all right?

-Keep running!

0:23:260:23:28

Happy birthday, me!

0:23:280:23:29

South London.

0:23:330:23:35

I think the most important thing for me is to get this cake done.

0:23:350:23:39

Preparing for the arrival of the birthday girl, Richard...

0:23:390:23:42

Shit!

0:23:420:23:44

..and Vana.

0:23:440:23:46

Have a little taste of that. Oh, yeah.

0:23:460:23:48

I smashed that kitchen out on my own. I'm more than happy to do that.

0:23:480:23:52

OK.

0:23:520:23:53

Good luck, my friend.

0:23:540:23:56

The cake is in, icing is made, icing is in the fridge.

0:23:560:23:59

I might put my feet up.

0:24:000:24:02

What are we going to do about Selina's request to get

0:24:020:24:05

the glitter for the party bags? Are we going to...?

0:24:050:24:09

We have no time.

0:24:090:24:11

We have no time for that.

0:24:110:24:12

For the other team,

0:24:160:24:17

preparations are under way for a beach-themed afternoon.

0:24:170:24:21

We've got sand, we've got grass... What more could they ask for?

0:24:210:24:25

While Charleine and Joseph put the icing on the cake...

0:24:250:24:28

Definitely chocolaty, Joe.

0:24:280:24:29

Voila.

0:24:310:24:33

..at the rope park...

0:24:330:24:34

-THEY CHANT:

-David! David!

0:24:340:24:36

-..David and Gary...

-Argh!

0:24:360:24:38

..finally make a splash.

0:24:380:24:39

I think they are enjoying it, anyway.

0:24:400:24:42

There are a couple of things.

0:24:420:24:43

In the chocolate cake there is a chocolate spread

0:24:430:24:46

and it says it may contain nuts.

0:24:460:24:47

There's the chocolate spread that we put in...

0:24:490:24:52

-It's not Nutella, is it?

-Yeah.

0:24:520:24:54

Nutella is nut-based chocolate.

0:24:540:24:56

-Yeah, definitely.

-That type of thing would be big risk for Julie.

0:24:560:25:00

Gary, I think this is so serious that you need to phone your team

0:25:000:25:04

-and qualify what this spread is made of.

-Absolutely.

0:25:040:25:07

That's why I wanted to check with the client...

0:25:070:25:09

The client doesn't know until you have qualified what

0:25:090:25:12

is in the spread - whether it is traces of nuts or nut-based spread.

0:25:120:25:15

Yeah.

0:25:150:25:16

PHONE RINGS

0:25:160:25:18

-Joseph?

-Yeah.

-How are you doing, mate, you all right?

0:25:180:25:20

Yeah, good, mate, yeah, we are nearly there with the cake now.

0:25:200:25:23

There's only a trace of nuts in there, isn't there?

0:25:230:25:26

There's no actual nuts in there.

0:25:260:25:28

-It just says "may".

-"May contain nuts".

0:25:280:25:31

It's not Nutella that you are using, is it?

0:25:310:25:34

It is Cadbury milk chocolate spread.

0:25:340:25:36

-Yeah, OK, that's fine.

-Bye!

0:25:360:25:39

Pleased to say we have not used any nuts, anything like that.

0:25:410:25:44

So what we have done is just done it purely with chocolate milk spread.

0:25:440:25:47

It would be great to see the packaging just to

0:25:470:25:49

set our mind at rest, because it is such a big issue for us.

0:25:490:25:53

CHEERING

0:25:540:25:56

1pm.

0:25:560:25:57

Yeah, party bus!

0:25:570:25:59

To transport their guests...

0:25:590:26:01

Wow, look at this!

0:26:010:26:03

..for both teams... CHEERING

0:26:030:26:05

..a party bus.

0:26:050:26:06

All together!

0:26:070:26:08

# My loneliness is killing me

0:26:080:26:11

# Hey

0:26:110:26:13

# I must confess

0:26:130:26:15

# I still believe

0:26:150:26:17

# Still believe

0:26:170:26:18

# Hit me baby one more time. #

0:26:180:26:20

Yes!

0:26:200:26:22

Right, time to get the party started.

0:26:280:26:30

Has anyone seen these before - glow bands?

0:26:300:26:32

You get them like that and you snap them like that together.

0:26:340:26:37

You watch - when it turns pitch-black later on,

0:26:370:26:40

your hands will glow and you will be like doof, doof, doof!

0:26:400:26:43

Maybe we can organise a bit of music,

0:26:440:26:46

-just to get the atmosphere going a little bit more.

-Yeah.

0:26:460:26:49

-David, we need to get the atmosphere going.

-Erm...

0:26:490:26:52

# In, out, in, out

0:26:520:26:53

# Shake it all about... #

0:26:530:26:55

-Do you know that song?

-That's old!

0:26:550:26:57

Erm...

0:26:580:26:59

# You put your left hand out

0:26:590:27:02

# You cup it around

0:27:020:27:04

# You're gonna pull it back

0:27:040:27:05

# And twist it around

0:27:050:27:07

# And then you go boom, boom, boom! #

0:27:070:27:09

-Do you like that?

-No.

0:27:090:27:10

South London.

0:27:140:27:15

Party bus! Whoo!

0:27:150:27:17

Arriving for lunch...

0:27:170:27:19

If you want to pop all your bags and stuff up here.

0:27:190:27:21

..Nicole and friends.

0:27:210:27:23

It is orange, elderflower and a little bit of Sprite.

0:27:230:27:27

But for Selina...

0:27:270:27:28

-Everything from our side is fine.

-OK.

0:27:280:27:30

..a pressing issue.

0:27:300:27:31

Party bags. Did you guys go and get extra stuff?

0:27:310:27:34

We literally got here, scouted out the venue

0:27:340:27:36

and we are now where we are now.

0:27:360:27:38

We haven't stopped, so we just haven't... We just haven't stopped.

0:27:380:27:42

Yeah. It is quite difficult to personalise gift bags

0:27:420:27:45

and make them look really cool when you don't have any materials.

0:27:450:27:48

The guys said they didn't have time to get it.

0:27:480:27:50

It was very unlikely they were going to go and do it

0:27:500:27:53

-because Richard didn't want to do it.

-At the beach...

0:27:530:27:55

-Let's get the party started, shall we, boys?

-..time to eat.

0:27:550:27:58

Who wants bacon? You want bacon, young man?

0:27:580:28:01

Gary, can we just have a word and get sorted out with the cake?

0:28:010:28:05

-No problem.

-But first, confirm no nuts on site.

0:28:050:28:09

Stuck outside, mum Julie.

0:28:090:28:12

The whole point of being a party planner is that you take

0:28:120:28:14

the stress away.

0:28:140:28:16

Gary explained there was a nut spread in the cake,

0:28:160:28:19

which actually there wasn't a nut spread.

0:28:190:28:21

See if you can just explain, Joseph, in terms of what we have used.

0:28:210:28:25

Basically on the back there it says "may contain nuts" at the bottom.

0:28:250:28:28

But I think the message,

0:28:280:28:29

because it was confused, has dented the client's confidence.

0:28:290:28:32

If that's it, that's fine.

0:28:320:28:34

It was just something that played on our minds.

0:28:340:28:37

That was one of the key things that we mentioned.

0:28:370:28:39

And so far, I think that has put a real dampener on the day for them.

0:28:390:28:42

4.30pm.

0:28:420:28:45

One, two, three, four, five.

0:28:450:28:47

For Nicole, an American-themed party.

0:28:470:28:49

And then we go...

0:28:490:28:51

But still no burgers.

0:28:510:28:53

Can you try and get it out now? It is nearly five o'clock.

0:28:540:28:58

Yeah, that's all right. We're all right.

0:28:580:29:01

-Hang on, hang on.

-Hang on what?

0:29:010:29:03

They are not done. OK, off, off, off.

0:29:030:29:05

The thing about Richard is that he likes to be in control.

0:29:050:29:08

Get the tomato slice, the lettuce.

0:29:080:29:11

Richard is the boss.

0:29:110:29:13

But not too small, they need to be quite big.

0:29:130:29:15

Vana is his slave.

0:29:150:29:17

I am doing everything you told me.

0:29:170:29:19

However, it is chaotic, the kitchen.

0:29:190:29:21

I'm just going to cover up the salad so they don't get...

0:29:210:29:24

-Don't worry about covering it.

-It just makes it look really clean.

0:29:240:29:26

-Vana, honestly...

-It is going to look messy.

0:29:260:29:28

-Come on, let's just get them out.

-Guys, is there a burger going?

0:29:280:29:31

We've got a girl going, that's all.

0:29:310:29:33

Ketchup and mustard right out there.

0:29:330:29:35

Do you want ketchup or anything on it?

0:29:350:29:37

-It's fine.

-You sure?

-Thank you.

-Thank you ever so much for coming.

0:29:370:29:41

At the beach...

0:29:410:29:42

One, two, three... Hooray!

0:29:420:29:45

With the birthday meal over...

0:29:450:29:46

Right, the person that wants to run the least furthest, go at the back.

0:29:460:29:49

..former Navy girl Charleine...

0:29:490:29:52

Number ones at the front,

0:29:520:29:53

you are going to run yourselves all the way down to the fence and back.

0:29:530:29:56

..takes charge of fun and games.

0:29:560:29:59

First ones back sat on their bums win, OK?

0:29:590:30:03

Inside...

0:30:030:30:04

Gary, I just think it is best we put a few more extra items

0:30:040:30:07

into the party bags.

0:30:070:30:09

..David takes charge of merchandise.

0:30:090:30:11

Two bags of sweets, two balloons, a water pistol

0:30:110:30:14

and a pair of sunglasses in each one?

0:30:140:30:16

I would definitely pay £9 now for one of these bags.

0:30:160:30:19

Also ordered, ten souvenir T-shirts.

0:30:190:30:23

I only learnt how to iron the other day.

0:30:230:30:25

Price agreed - £175.

0:30:250:30:28

That one has not come out very well at all.

0:30:300:30:32

-Have you followed the instructions?

-Yeah, of course.

0:30:320:30:35

Took that off a bit too wet.

0:30:350:30:36

And also, the happy birthday is back to front.

0:30:360:30:39

Cut the top off so there's no happy birthday.

0:30:400:30:42

It has done it again. Even worse this time.

0:30:450:30:48

Just a couple of slight defects,

0:30:480:30:49

but enough that once they have been washed once or twice

0:30:490:30:52

they are going to fade slightly, and I think... It will work.

0:30:520:30:55

At Nicole's party...

0:30:570:30:59

-Guys, come on, dinner is ready.

-Food!

0:30:590:31:02

..food finally served.

0:31:020:31:03

OK, so, bon appetit.

0:31:030:31:05

Right, so...

0:31:060:31:08

Richard tackles the cake...

0:31:080:31:10

It is slightly too warm to put the icing on, so the icing will melt.

0:31:100:31:13

..and Selina...

0:31:130:31:15

-So, this is Nicole's gift bag.

-..pitches her party bags.

0:31:150:31:18

It has a little hairbrush, the photo frame

0:31:180:31:21

and we have a candy from the day.

0:31:210:31:24

If I had my choice,

0:31:240:31:25

I would have said definitely don't do a goody bag.

0:31:250:31:28

Oh, really? You didn't want the goody bags?

0:31:280:31:30

I wish I had the opportunity last night to say.

0:31:300:31:33

Do you want us to give the goody bags away

0:31:330:31:35

and can we talk about a price for them?

0:31:350:31:37

It has cost us around £10 for each of the girls.

0:31:370:31:39

-My instinct is to say no.

-OK.

0:31:420:31:45

Me and Joseph are going to show you a pass. It is the chest pass.

0:31:470:31:51

At Jamal's beach party...

0:31:510:31:52

..Gary tries to claw back some cash.

0:31:540:31:57

I obviously ordered ten T-shirts

0:31:570:31:59

and I'm going to be totally transparent with you -

0:31:590:32:01

a couple of the T-shirts that we did earlier didn't go to plan.

0:32:010:32:05

OK. We are missing the happy birthday.

0:32:070:32:09

With that in mind, I wouldn't be expecting the same prices for them.

0:32:090:32:13

No, and to be honest, Gary,

0:32:130:32:15

it's not the quality that we were looking for. I think it's a no.

0:32:150:32:19

There's no two ways about it, the whole T-shirt fiasco was a disaster.

0:32:190:32:23

It has cost us £175, so I just hope it doesn't cost us in the boardroom.

0:32:230:32:27

The party bags,

0:32:270:32:28

happy with those in the end with all the additional extras?

0:32:280:32:31

We are a little bit disappointed in terms of the items.

0:32:310:32:34

I mean, I can't see more than £5 value in those bags, to be honest.

0:32:340:32:39

OK. So I did go in at 90 for the bags.

0:32:390:32:42

I mean, would you be happy if I reduced it from £90 to £60?

0:32:420:32:45

I'm making a loss on those.

0:32:450:32:47

-Yeah.

-I appreciate that.

0:32:480:32:49

That, that, that.

0:32:500:32:52

5.30pm.

0:32:520:32:54

That's it. Yes!

0:32:540:32:56

Half an hour until guests head home.

0:32:560:32:58

So, I'm a little bit worried.

0:32:580:33:00

Is there any way we can cool this any faster?

0:33:000:33:02

What we want to do is shock freeze it.

0:33:020:33:04

Just make sure it doesn't lose its shape.

0:33:040:33:06

Has the icing been prepped yet or no?

0:33:060:33:08

Hey, Rich, where is the icing?

0:33:080:33:10

Because Brett has an idea about how to fix it.

0:33:100:33:13

I don't want any help. Honestly, I don't even understand.

0:33:130:33:15

I have got everything sorted with the cake.

0:33:150:33:17

Please, just don't come back to me with any more about the cake.

0:33:170:33:20

But don't get mad.

0:33:200:33:21

-But you are constantly moaning about a cake!

-It's not moaning.

0:33:210:33:24

There is no problem.

0:33:240:33:25

Brett had the idea to put the cake into the freezer to cool it faster.

0:33:250:33:29

-No, because then it goes hard.

-OK.

0:33:290:33:31

He got really mad at me.

0:33:340:33:35

He got so mad that I was nervously laughing.

0:33:350:33:38

It was really awkward.

0:33:380:33:39

Throughout the day Richard has been bossing me around

0:33:390:33:41

and I've felt like a waitress.

0:33:410:33:43

I mean, he basically cursed me out for mentioning the cake.

0:33:430:33:47

Vana, honestly, it's just every second I'm hearing "cake".

0:33:470:33:50

Who wants a party bag?

0:33:500:33:51

-KIDS:

-Me!

0:33:510:33:53

6pm.

0:33:530:33:54

-Everybody gets a water pistol.

-CHEERING

0:33:540:33:57

The party bags were doomed from the outset.

0:33:570:33:59

It just proved that Joseph

0:33:590:34:00

and Charleine are not smart people at all.

0:34:000:34:03

-Hip hip...

-ALL: Hooray!

0:34:030:34:04

My job was to look after the outdoor adventure, which I did -

0:34:040:34:07

-exceptionally well, may I add.

-OK, don't rush.

0:34:070:34:10

I'm going to marshmallow the whole thing.

0:34:100:34:12

Mate, it needs to go out now.

0:34:120:34:14

I feel like we've offered really good value for money.

0:34:140:34:17

OK, and make a wish!

0:34:170:34:19

However, if the customer was unsatisfied

0:34:190:34:22

they would ask for a refund and that would absolutely wipe out

0:34:220:34:27

any profit-making and savings that I've been pushing for.

0:34:270:34:30

CHEERING

0:34:300:34:32

Parties over.

0:34:340:34:36

Tonight, client satisfaction will be canvassed.

0:34:370:34:41

See you later, guys.

0:34:410:34:43

Tomorrow, a get-together in the boardroom.

0:34:430:34:47

You can go through to the boardroom now.

0:35:070:35:09

-Good morning.

-ALL: Good morning, Lord Sugar.

0:35:230:35:26

Well, a task all to do with party planning and, Selina,

0:35:270:35:31

your birthday girl was Nicole.

0:35:310:35:33

-Yes, that's right.

-And mum was Melissa.

-Yes.

0:35:330:35:37

Mum had already agreed a £2,000 budget

0:35:370:35:40

and you interviewed the girl and the mum.

0:35:400:35:42

One of the things that Nicole had said was

0:35:420:35:45

that she was interested in athletic sports,

0:35:450:35:47

so we thought a mini Olympics was something that

0:35:470:35:49

we could make really fun by the way we entertained her and her friends.

0:35:490:35:52

Brett cheekily dressed up as the fat referee, which was good.

0:35:520:35:57

We sort of thought that as an orientation

0:35:570:35:59

when the girls turned up we would all hop on one leg, get involved.

0:35:590:36:01

-You and Scott together?

-Yeah.

0:36:010:36:03

The last task you were more like Punch and Judy

0:36:030:36:05

and on this particular occasion, your best double act since Jedward.

0:36:050:36:09

-Well, we did...

-They had a great time.

0:36:090:36:11

It was really, really fun.

0:36:110:36:12

The loved it. I don't know why, but they loved it.

0:36:120:36:14

Richard and Vana, you were in the kitchen, is that right?

0:36:140:36:17

Yes. I was in charge of the costings from the start and what I was

0:36:170:36:21

very keen on was making sure that we could make some savings on the food.

0:36:210:36:25

Selina had a vision of actually making a rather nice event.

0:36:250:36:29

Was he like a brick of Lego in a Meccano set?

0:36:290:36:33

I have to say, I mean, you're right, it is irritating,

0:36:330:36:35

but I am really happy that Richard was irritating

0:36:350:36:37

because it is about numbers and if you do give me creative rein,

0:36:370:36:40

-I might have started trying to put unicorns and all sorts.

-OK.

0:36:400:36:44

Now, according to Claude, Vana was...

0:36:440:36:46

Rather than the sous chef, she was a bit like a slave.

0:36:460:36:49

-A sous slave.

-A sous slave, yeah.

0:36:490:36:52

I wouldn't use those words but we...

0:36:520:36:54

-He did!

-I can understand that.

0:36:540:36:57

Vana probably will.

0:36:570:36:58

I knew what I needed to get done and Vana helped out.

0:36:580:37:02

Can I hear from the sous slave?

0:37:020:37:03

I think the point is that Rich wanted to have

0:37:030:37:06

control of the kitchen and I didn't really have a place.

0:37:060:37:09

What you do in those situations? Do you just fold or what?

0:37:090:37:12

Once he screamed at me and once he told me to get out of his hair I...

0:37:120:37:16

-I did take a step back.

-The cake comments were,

0:37:160:37:19

"I'm worried about the cake, I'm worried about the cake,"

0:37:190:37:21

and I just wanted you to just shut up about the cake.

0:37:210:37:24

The party arrived and nothing -

0:37:240:37:27

nothing - was cooking.

0:37:270:37:28

It sounds to me that at this birthday party, they'll be waiting

0:37:280:37:31

until they get a telegram from the Queen, waiting for you to feed them.

0:37:310:37:35

Both teams had the option of encouraging the parents to

0:37:350:37:40

spend a little bit more, which they would tend to do -

0:37:400:37:43

they always want their children's party to be the best party,

0:37:430:37:46

a memorable occasion, but then the penny drops

0:37:460:37:49

and suddenly you realise that it's perhaps time to call Mummy

0:37:490:37:54

and see whether she wants to go along with some of the goody ideas

0:37:540:37:58

that you have thought up.

0:37:580:37:59

-But you didn't have Mummy's phone number.

-No.

-Is that right?

0:37:590:38:02

Yeah, it was a complete oversight.

0:38:020:38:05

So, here you were, having to take a bit of a flyer yourself

0:38:050:38:09

as to the additional stuff that you were going to ask her to pay for.

0:38:090:38:13

Yes, and the gift bags weren't fantastic.

0:38:130:38:15

It sounds to me like you could've just done away with the goody bags,

0:38:150:38:18

-saved yourself a lot of money.

-Possibly, yeah.

0:38:180:38:20

-We could have done that.

-I was asked on the second day to go

0:38:200:38:23

get some glitter to be able to dress up the actual bags

0:38:230:38:27

themselves further, but I was anti this idea because I was

0:38:270:38:31

keen to not spend any money, as you might have already gathered.

0:38:310:38:34

We were up against it timewise and actually...

0:38:340:38:36

Timewise, or you didn't want to spend the money?

0:38:360:38:39

It was a case that we didn't have the time for it.

0:38:390:38:42

In my schedule, I had to bake a cake, we had to put the food down...

0:38:420:38:44

If you had the time, would you have done it?

0:38:440:38:46

..and I said that to Selina on the phone.

0:38:460:38:48

-If you had the time, would you have done it?

-Yes.

0:38:480:38:50

When I set the task at the museum, you chose Richard.

0:38:500:38:55

Yes, that's true.

0:38:550:38:56

In the end, you was happy with your choice of Richard, yeah?

0:38:560:39:00

Yeah, very happy.

0:39:000:39:02

All right. Now then, Gary.

0:39:020:39:03

You have got a business already that puts on events.

0:39:030:39:08

That's correct, yes.

0:39:080:39:09

I believe you gave yourself the name Gary The Giraffe, is that right?

0:39:090:39:12

Yeah, I've been worse.

0:39:120:39:14

You're here to stick your neck out in this boardroom, then.

0:39:140:39:16

Absolutely, yes.

0:39:160:39:18

Not going to confess to being an expert in children's parties

0:39:180:39:21

but my business plan is in events and entertainment,

0:39:210:39:23

so organising events.

0:39:230:39:24

I was delighted to be project manager again.

0:39:240:39:26

OK, so, you had Jamal, yeah?

0:39:260:39:28

We asked if they'd rather be indoors or outdoors

0:39:280:39:31

and it was very strong they wanted to be outdoors and active.

0:39:310:39:33

-So that was your outdoor adventure.

-That's right, yes.

0:39:330:39:36

I probably had a stroke of luck as well because David,

0:39:360:39:38

it turns out, has had three years' experience.

0:39:380:39:41

I managed to engage all of the children, get them involved.

0:39:410:39:43

It was very earnest, but it wasn't much fun, was it?

0:39:430:39:46

-I thought...

-The parents did ask you to up your energy

0:39:460:39:49

-and create a bit of atmosphere.

-It was supposed to be about fun.

0:39:490:39:52

Sounds to me like an Ofsted inspection.

0:39:520:39:54

Yeah, I think we flipped it round and the birthday boy

0:39:540:39:56

and his brother basically pushed us into this swamp.

0:39:560:39:59

LAUGHTER

0:39:590:40:00

Right, so Joseph and Charleine

0:40:000:40:02

went off to the party shop to buy some stuff, yeah? What did you buy?

0:40:020:40:06

Glowsticks and then the funky glasses.

0:40:060:40:09

You phoned the client, didn't you? Cos you got his contact details, didn't you, Gary?

0:40:090:40:13

-That's right.

-Oh, you got the number?

0:40:130:40:14

Yeah. So in the morning, I said, "Can I take your number

0:40:140:40:17

"so we can check in with you in the afternoon?"

0:40:170:40:19

-And did you say to him, "We're thinking of these additional items?" Or what?

-Spot on, yeah.

0:40:190:40:24

So by the end of the call, he gave us pretty much a preorder.

0:40:240:40:27

-So, he kind of like gave you the green sign that everything was going to be good?

-Yes.

0:40:270:40:31

He'd pay you an extra on top of the £2,000 that he's budgeted, yeah?

0:40:310:40:34

We did well to get £175.

0:40:340:40:36

I was in charge of transferring the photos onto the T-shirts.

0:40:360:40:40

Erm, we made a few mistakes.

0:40:400:40:42

Also the client wasn't happy with the party bags.

0:40:420:40:45

-You didn't offer any solution at all?

-No.

-I wasn't in the shop,

0:40:450:40:49

but all I'm saying is glowsticks and glasses is pathetic.

0:40:490:40:52

-Joseph and Charleine, you're cooking, aren't you?

-We both did the cake each,

0:40:520:40:56

and then Joseph was taking control of the barbecue and the meats and everything on the barbecue.

0:40:560:41:00

There was an issue with the cake, wasn't there?

0:41:000:41:02

-Yeah, the mum had said that she had a nut allergy.

-Severe nut allergy.

0:41:020:41:07

It was very severe, yes.

0:41:070:41:09

Not only could she not eat it, but she couldn't touch it.

0:41:090:41:11

-This could have turned out one of those murder-mystery parties, couldn't it?

-It could've.

0:41:110:41:15

But all the chocolate ingredients we looked at. On the back it said "may contain nuts",

0:41:150:41:18

so we wanted to make sure that the mum knew that the cake may contain nuts.

0:41:180:41:22

I mean, they asked for a party that had to be memorable,

0:41:220:41:25

it'd be certainly memorable if they're taking mum out on a bleeding stretcher.

0:41:250:41:29

-Yeah.

-Right?

0:41:290:41:31

Well, let's find how much money we made.

0:41:310:41:34

Now, each of your clients paid 2,000 upfront for your parties.

0:41:340:41:39

And I did make the point in setting the task

0:41:390:41:42

that if your party wasn't up to scratch,

0:41:420:41:45

the clients could ask for some or all of their money back.

0:41:450:41:49

And from what I can understand from both you, neither of them were 100% satisfied.

0:41:490:41:54

Karen, let me know what happened?

0:41:540:41:59

Versatile spent £1,149.80.

0:41:590:42:03

But their client wasn't happy with a number of aspects

0:42:030:42:06

and, therefore, they were only prepared to pay £1,546 all in.

0:42:060:42:10

So that gives Versatile a profit of £396.20.

0:42:110:42:17

-And your people weren't happy bunnies either, Claude?

-Afraid not.

0:42:180:42:21

Connexus spent £1,050.79.

0:42:230:42:27

Their client was prepared to pay £1,665.

0:42:280:42:39

-Leaving Connexus with a profit of £614.21.

-Oh.

0:42:350:42:39

OK, you won it...

0:42:410:42:43

on £614 compared to £396,

0:42:430:42:47

maybe due to Richard's stinginess.

0:42:470:42:49

Now, I've arranged for you to have a lesson

0:42:490:42:52

with the UK's most successful snowboarder,

0:42:520:42:56

the Olympic bronze medallist, Jenny Jones.

0:42:560:42:59

-So, I'll see you on the next task.

-ALL:

-Thank you, Lord Sugar.

0:42:590:43:03

Well, clearly the client was not happy.

0:43:160:43:19

I'll see you back here shortly and we'll discuss it in more detail.

0:43:190:43:22

Yes, Lord Sugar.

0:43:220:43:24

I would have been absolutely gutted if we'd lost.

0:43:270:43:30

I can't even remember what it was like to lose.

0:43:300:43:32

Richard, you're the worst.

0:43:320:43:35

Yeah!

0:43:350:43:37

-Hi!

-Are you ready to go snowboarding?

-ALL:

-Yes!

0:43:370:43:40

Let's do it. Stand up! Stand up! Stand up! Lovely!

0:43:400:43:43

I've won more than anybody else in this process,

0:43:430:43:45

so I know how to get there.

0:43:450:43:46

-Nice!

-This task, I made sure we looked after the cost and made more profit.

0:43:460:43:51

So it's not a fluke, it's through actual input on my behalf.

0:43:510:43:55

LAUGHTER

0:43:550:43:56

Richard was very irritating and controlling on this task.

0:43:560:44:00

-Whoa!

-WHOOPING

0:44:000:44:02

I think he really was on a power trip.

0:44:020:44:04

-Oh, that was scary!

-Whoa!

0:44:040:44:07

Nice! She's got it!

0:44:080:44:11

Yay!

0:44:110:44:13

They're going to come onto us hard for these T-shirts.

0:44:150:44:18

-Yeah.

-And for that reason alone, David, you're going to be coming in with me.

-OK.

0:44:180:44:22

I don't want to dance around the bush.

0:44:220:44:23

I've highlighted David, not only was it the lost revenue

0:44:230:44:26

of just under £200,

0:44:260:44:28

he left a sour taste in the client's eye at the end of the day.

0:44:280:44:31

The point is with the cake, the only thing in there nuts was hazelnut chocolate spread,

0:44:310:44:34

which we changed to dairy milk chocolate spread.

0:44:340:44:37

But then the family thought that it was hazelnut chocolate spread.

0:44:370:44:40

-Now, I don't know if that was you that said that?

-I feel that Joseph and Charleine

0:44:400:44:43

are trying to sidestep the fact that they were in charge of the cake.

0:44:430:44:46

That scared the customer, made them worried, they couldn't enjoy the day as much.

0:44:460:44:49

You decided to take the glowsticks out of the party bag and then give 'em out on the bus.

0:44:490:44:54

When we spoke to the guy...

0:44:540:44:55

-You knew...

-Are you guys going to listen to me or not?

0:44:550:44:57

-Wait, David...

-No, you're not listening. The point is that when we was there

0:44:570:45:00

and we was negotiating the prices, the guy said, "It is not value for money."

0:45:000:45:04

-He was pissed because the T-shirts were...shit!

-It wasn't that.

0:45:040:45:07

-Would you send the candidates in, please?

-Yes, Lord Sugar.

0:45:140:45:17

You can go through to the boardroom now.

0:45:170:45:19

Right, the first thing you'd found out

0:45:290:45:31

-was that the wife had a nut allergy.

-Correct, yeah.

0:45:310:45:35

First rule of party planning is don't poison the client.

0:45:350:45:39

On the ingredients of the cake,

0:45:390:45:41

it did have hazelnut spread, we said we would use normal chocolate spread.

0:45:410:45:47

Even though you clarified that to the client,

0:45:470:45:50

you left an air of uncertainty in his mind to such an extent

0:45:500:45:55

that the wife was frightened to come into the party

0:45:550:45:58

and sat herself on some bench somewhere 300m away

0:45:580:46:03

until he gave her the all clear.

0:46:030:46:05

The client said, "It sounds great what you're telling me,

0:46:050:46:08

"but I need to see the boxes." Cos the boxes said "may contain nuts".

0:46:080:46:12

That's not true, Gary. That's not true.

0:46:120:46:15

You told the client that it had hazelnut spread in it,

0:46:150:46:19

and then you clarified it was actually chocolate spread,

0:46:190:46:21

-and by that stage the client had lost confidence.

-I...I totally agree.

0:46:210:46:25

You've upset his day. He's supposed to be there... Him and his wife are supposed to be there relaxing,

0:46:250:46:31

letting you professional party planners put this party on for his kid.

0:46:310:46:35

So he knocked 100 quid off for that stupid, stupid mistake.

0:46:350:46:39

And then again the guy knocked 150 quid off

0:46:390:46:42

because he reckoned the party bus there was no entertainment on it.

0:46:420:46:46

The client said they felt short-changed.

0:46:460:46:49

Anyway, moving on to the extra costs.

0:46:490:46:52

The key driver was the T-shirts,

0:46:520:46:53

we were looking to get 175 back from those.

0:46:530:46:55

The party bags, he wasn't too happy with that,

0:46:550:46:58

so he paid £60 for those in the end.

0:46:580:47:00

The customer actually agreed that party bag with the necklace, the band and the sunglasses,

0:47:000:47:05

and agreed to pay the full price for that bag.

0:47:050:47:08

-But they didn't actually get that bag as the party bag in the end.

-Why not?

0:47:080:47:11

Cos I had stated that I thought the items were not acceptable

0:47:110:47:15

and the client would never pay that much money for them.

0:47:150:47:18

And then because we'd given the glowsticks out on the party bus,

0:47:180:47:20

all that was going to be in the bag was going to be some sunglasses.

0:47:200:47:23

So I went rummaging around and noticed we had some water pistols,

0:47:230:47:26

balloons, sweets, and I just wanted to put something in a bag

0:47:260:47:29

-for the kids to play with, to have something to eat.

-I can't understand

0:47:290:47:32

why the necklaces and the glowsticks got taken out of the party bag.

0:47:320:47:35

I definitely feel the fact that I put items in meant we got £60 for them.

0:47:350:47:38

-A bag of Haribo and a crappy little water pistol.

-Had I put none of that in there,

0:47:380:47:42

-I personally don't think he would have paid.

-He agreed the bag.

0:47:420:47:45

A glowstick is a glowstick,

0:47:450:47:46

there's not an amazing quality glowstick or a poor quality glowstick,

0:47:460:47:50

a glowstick is a glowstick. And if he had that bag,

0:47:500:47:52

what argument would he have had to not pay,

0:47:520:47:54

because he'd pre-agreed the items.

0:47:540:47:56

-He's not going to knock £4 off, because...

-He may not agree to pay for 'em

0:47:560:47:59

cos Gary may have exaggerated them over the phone.

0:47:590:48:03

When he agreed them and he saw them, he must have gone, "Blimey,

0:48:030:48:06

"I'm not paying 90 quid for this bunch of tut here."!

0:48:060:48:08

He was going to pay 90, he ended up paying 60, so there's the £30 loss.

0:48:080:48:12

The big loss was obviously the T-shirts, which was £175.

0:48:120:48:15

A lot of people are going to point the finger at me cos I'm the person

0:48:150:48:17

who actually put the print on the T-shirt, but in terms of the eight that I managed to do

0:48:170:48:21

-the pictures did actually come out.

-But he wasn't going to buy eight when he had ten kids.

0:48:210:48:25

-What two was he going to leave out?

-Agreed, but..

0:48:250:48:28

£175 that cost. Well, I've spelt out where all the money went wrong here.

0:48:280:48:33

So, Gary, you're going to have to choose two people to bring back in this boardroom.

0:48:330:48:38

I mean, that £175 is huge.

0:48:380:48:41

So on that basis, I'd be looking down the David route,

0:48:410:48:44

but I need to understand from the subteam where was the oversight with the chocolate cake?

0:48:440:48:48

So, in regards to the cake, we both looked over the cake.

0:48:480:48:51

I can't have committee, I need someone at this stage

0:48:510:48:53

to say who was accountable for it and stand by that decision.

0:48:530:48:55

Myself and Joseph from word go felt the both of us negotiated together,

0:48:550:49:01

we chose everything together, we both worked our socks off.

0:49:010:49:03

I'm sorry, Gary, but the decision's going to have to be yours.

0:49:030:49:06

-Don't tell me you did it 50-50.

-It was 50-50.

0:49:060:49:09

And you then make your decision

0:49:090:49:11

as to who you think put the most effort in.

0:49:110:49:13

-Gary, are you going to make a decision?

-Yeah.

0:49:150:49:18

-What is your decision?

-OK, I'm going to bring David and Joseph back in.

0:49:180:49:22

-Is that a final decision?

-Unless there's any further feedback.

0:49:220:49:25

-Look, I'm not here to do your job for you.

-No. Joseph's done great on previous tasks,

0:49:250:49:29

-but I've got to judge it on this task.

-(Good luck, boys.)

0:49:290:49:31

-CLAUDE:

-Where are you going?

-Where are you going?

0:49:310:49:33

Oh, do I not...? Oh, sorry.

0:49:330:49:35

I don't wish to override your decision,

0:49:370:49:40

but I think there's so much going on here

0:49:400:49:43

that I'm going to make an unprecedented move here

0:49:430:49:46

and that is this.

0:49:460:49:47

I'm going to have a much deeper chat with Karen here

0:49:470:49:51

and I want all four of you to come back in here.

0:49:510:49:54

At least one of you will be fired. OK?

0:49:540:49:57

Charleine, I didn't like her presumptuous manner

0:50:050:50:09

that she thought she was away scot-free, to be honest with you.

0:50:090:50:12

Both Charleine and Joseph were responsible

0:50:140:50:17

for some of the deductions that were made by the client.

0:50:170:50:21

Gary...struggling, struggling, struggling there to make a decision.

0:50:220:50:26

He likes to make decisions after everyone else has decided.

0:50:260:50:29

You wouldn't want to go into an events business with him

0:50:290:50:31

having watched that party. I can assure you, it was bad.

0:50:310:50:34

David's lack of organisation in doing those T-shirts

0:50:340:50:38

cost the team dear.

0:50:380:50:39

PHONE RINGS

0:50:390:50:41

-Yes, Lord Sugar?

-Yeah, can you send the four of 'em in, please?

0:50:410:50:44

'Yes, Lord Sugar.'

0:50:440:50:45

Charleine, you, young lady, jumped up thinking you were scot-free,

0:50:580:51:02

well, I'm sorry, the explanation as to all these refunds

0:51:020:51:06

is not very clear in my mind.

0:51:060:51:08

Do you accept some of the responsibility for some of this money that's been knocked off?

0:51:080:51:13

I accept responsibility for the cake 50-50 with Joseph,

0:51:130:51:17

-that part I will take.

-But you don't take any responsibility

0:51:170:51:20

-for any of the other deductions?

-I absolutely worked my socks off

0:51:200:51:24

from the beginning of the task to the end of the task. I always do with every single task.

0:51:240:51:28

-When I sell, I sell really well.

-Whoa! Whoa!

0:51:280:51:32

Watch my lips. Do you take any responsibility

0:51:320:51:36

-for the other reductions?

-No, Lord Sugar, I don't think the other deductions are related to myself.

0:51:360:51:41

-Including that of the bags, then?

-What we paid on the party bags, we got our money back on.

-Hmm.

0:51:410:51:47

Gary, a trait of yours is that you deliberate so much.

0:51:470:51:51

You won't make a decision, you won't hone in on something,

0:51:510:51:54

and you're supposed to know who caused you the failure of this task.

0:51:540:51:58

And, in the end, I'm ending up doing the work for you.

0:51:580:52:00

Well, I'm not going to do the work for you.

0:52:000:52:02

I've had six-and-a-half years working for the leading retailer

0:52:020:52:05

and if I couldn't make decisions working for them, I wouldn't be lasting six-and-a-half years.

0:52:050:52:09

Well, maybe I know that major retailer you're talking about

0:52:090:52:11

-and, with the greatest respect, it is a massive corporate organisation.

-Yeah.

0:52:110:52:16

And, dare I say, that people walk around with a dustbin lid on their arse not making decisions.

0:52:160:52:21

In defence of that, this is the eighth task and I've already been project manager twice,

0:52:210:52:26

and this is the first time I've come back in here.

0:52:260:52:28

No-one here is pointing the finger to say it wasn't managed well.

0:52:280:52:31

I believe the failure in this task was how it was executed

0:52:310:52:34

and, unfortunately, the failure of this task was down to how it ended.

0:52:340:52:37

David was in a difficult position with the T-shirts,

0:52:370:52:39

but not only was it £175,

0:52:390:52:41

it also meant the customer left the day with a sour taste.

0:52:410:52:45

-And a sour taste over the nut cake also.

-Yep.

0:52:450:52:47

Didn't they? And I think that had a lot to do with you.

0:52:470:52:50

Yeah, I felt very exposed, I was challenged, "Has it got hazelnut?"

0:52:500:52:54

And, if I'm being honest, there and then I didn't have the definite answer.

0:52:540:52:57

And, Joseph, you don't believe that any of the refunds

0:52:570:53:01

that came about here are down to you?

0:53:010:53:04

-The cake was a joint decision, OK.

-A joint decision?

0:53:040:53:07

So the cake was £100.

0:53:070:53:09

So I'll have to take 50 of that, cos that was a joint decision.

0:53:090:53:11

He's negotiating here. So, tell me...

0:53:110:53:15

-who should be out of here today?

-David.

0:53:150:53:18

He messed up on the T-shirts, he didn't do anything on the first day,

0:53:180:53:21

I think he's being carried quite far throughout this process.

0:53:210:53:24

-Hmm.

-You do realise on day one, I negotiated £40 off the price.

0:53:240:53:28

I wouldn't say you negotiated, the fact that you was there probably helped.

0:53:280:53:31

-Yeah, but it was done together.

-I wouldn't say David made it.

0:53:310:53:34

-David, a lot of fingers are pointing at you.

-Yep.

0:53:340:53:36

On this particular task itself,

0:53:360:53:38

OK, with the T-shirts there has been a slight error of judgment.

0:53:380:53:41

But let's move that aside, there's £175 there, I'm going to have to take that,

0:53:410:53:44

but you're got to also realise what else I've done.

0:53:440:53:46

For example, trying to make sure things like the party bags were working.

0:53:460:53:49

Gary, did the parent say

0:53:490:53:52

that he would pay more for the party bag

0:53:520:53:55

because David put in a plastic gun?

0:53:550:53:58

-That's not the argument.

-No, he didn't.

0:53:580:54:00

-No, he didn't.

-That's not the argument.

-No, he didn't.

0:54:000:54:02

But you keep going on about putting in these plastic guns,

0:54:020:54:05

they would not have paid no more for those party bags

0:54:050:54:07

-if you put a plastic gun in there or a bag of Haribo.

-OK, I still...

0:54:070:54:11

Can you... Can you just chill out one second, please?

0:54:110:54:14

Because this is not right.

0:54:140:54:16

I mean, let him talk and if you've got some criticism about what he's' got to say,

0:54:160:54:20

-then you can tell me afterward. Carry on.

-Yes, Lord Sugar.

0:54:200:54:24

So when it came to the morning event, it was one of the best bits about the actual day itself.

0:54:240:54:28

That's because you paid £240 for an activity that is done all the time.

0:54:280:54:35

Of course it was going to be good. It didn't have anything to do with you, David.

0:54:350:54:38

If they had had someone with more enthusiasm and more oomph,

0:54:380:54:41

-they would've enjoyed it even more.

-I've heard enough here.

0:54:410:54:44

Charleine, interrupting in the manner that you're doing,

0:54:470:54:50

and just shouting loud, very, very loud, is something that I don't like.

0:54:500:54:55

Rattling off doesn't actually mean that any sense is coming out of your mouth.

0:54:550:55:00

And, Joseph, I do believe

0:55:020:55:05

that there was some responsibility here for you on this task.

0:55:050:55:09

Gary, I'm a bit concerned.

0:55:100:55:12

I made you the project manager on this, unusual because you were the project manager last week,

0:55:120:55:17

but I thought, "Hold on a minute, you are an events organiser,

0:55:170:55:21

"and what better project manager should one have for this?"

0:55:210:55:24

And, David, I do believe that today you have a lot to answer to.

0:55:270:55:32

£175 wasted on these T-shirts.

0:55:320:55:36

I wish you well, David,

0:55:380:55:40

but I have concluded that you're not going to be my business partner.

0:55:400:55:44

You're fired.

0:55:440:55:46

Thank you very much for the opportunity, Lord Sugar. Karen, Claude, thank you.

0:55:460:55:49

It's getting close to the run-in

0:55:570:55:59

and I'm a little bit concerned, particularly about you, Gary,

0:55:590:56:04

that you are a...big corporate man.

0:56:040:56:08

I'm wondering...at the end of the day,

0:56:080:56:11

whether your culture is going to be any good working with me.

0:56:110:56:15

Now it's £250,000, it's a lot of money,

0:56:150:56:17

it's an acorn which we want grown into a great oak tree.

0:56:170:56:21

-That's why I've left that organisation to start...

-Yeah, I don't want to hear any more.

0:56:210:56:26

But, look, erm, I'm going to let you remain in the process.

0:56:280:56:33

-Thank you, Lord Sugar.

-And the same applies to you two.

0:56:330:56:36

-Go back to the house.

-Thank you, Lord Sugar.

0:56:360:56:40

-Sorry, David.

-It's all right.

0:56:420:56:44

Three people decided to gang up on me, it was as simple as that.

0:56:560:56:59

Charleine is an irritant. Joseph, all he can do is sell, he can't do anything else.

0:56:590:57:03

And the fact that Gary didn't actually stick up for me is because he wanted to save his own bacon.

0:57:030:57:07

And when you've got three versus one, it's always going to be a tough one to win.

0:57:070:57:10

I'm a little bit concerned the fact that no-one's come back whatsoever.

0:57:120:57:16

-One person normally comes back at least.

-Yeah, and they haven't.

0:57:160:57:20

-They haven't come back. It might be funny, but...

-Are you doing the barbie without us, then, guys?

0:57:200:57:24

-Hello!

-Wow!

-Oh, my God! It's just you guys?

-Is it only you guys?

0:57:240:57:29

-Gary's gone?

-Oi-Oi!

-Get out!

0:57:290:57:32

LAUGHTER

0:57:320:57:34

Joseph has been a brilliant candidate all the way through,

0:57:340:57:38

so I knew it was tough to bring him back but I had to say one of them.

0:57:380:57:41

-Charleine was off. Claude went, "Where are you going?" Like that, straight in.

-No?!

0:57:410:57:46

But with me it was close,

0:57:460:57:47

it was really, really, really, really close.

0:57:470:57:50

Now eight candidates remain.

0:57:510:57:54

Lord Sugar's search for his next business partner...continues.

0:57:540:58:00

Next time.

0:58:020:58:04

You're going to sell the priciest product of them all, property.

0:58:040:58:07

Dream homes.

0:58:070:58:09

Beautiful. £1,369,150.

0:58:090:58:13

The windows have the sun come in throughout the day and the night.

0:58:130:58:16

-Oh, my God!

-A nightmare exchange.

0:58:160:58:18

-You are such a manipulator!

-We're literally doing

0:58:180:58:21

everything we possibly can.

0:58:210:58:24

-And in the boardroom...

-Oh, my God!

0:58:240:58:27

..new developments.

0:58:270:58:28

This process is all about people that perform. You're fired.

0:58:280:58:32

Download Subtitles

SRT

ASS