Property Agents The Apprentice

£250,000, it's an acorn which we want grown into a great oak tree.

Lord Sugar is on the hunt for a brand-new business partner.

If you think this process is tough, it's just got a whole lot tougher.

Over the next 12 weeks, you are out of your comfort zone.

Ready to fight for his funding, 18 aspiring entrepreneurs.

Supply and demand, that's what this is about.

I'm demanding the answers, you had better bloody well supply them.

On the table, a quarter million pound investment

and a 50-50 partnership with Britain's toughest backer.

You haven't used any of your skills, any of your knowledge,

mistake on that, mistake on this, straight in the bin.

-Rich, come on!

-Let's go, mate.

It's a deal worth battling for.

I sold the most yesterday.

-You did yesterday, but this morning you didn't.

-Whatever.

18 candidates.

-Hang on.

-Common sense prevails.

We're going to be explosive.

12 testing weeks.

-I really don't know what to do.

-I messed up a bit, didn't I?

-Get in!

One life changing opportunity.

You're fired. You're fired.

This is a bad call on strategy.

You're fired.

Previously on The Apprentice...

You need to throw a party to remember.

Two birthdays.

Go!

20 tough customers.

Keep going.

-In, out, in, out, shake it all about. Do you know this song?

-That's old.

Gary's mixed messages...

-Is there any no-nos?

-I've got a nut allergy.

-So there's no nuts in there?

-It may contain nuts.

..were hard to swallow.

That type of thing would be a big risk for Julie.

And David's poor printing...

It's back to front.

Cut the top off so there's no happy birthday.

..cost them dear.

It's not the quality we were looking for, I think it's a no.

On Selina's team...

I don't have children, I don't like them.

But that's not to say I'm not brilliant at putting on a children's event.

..Richard riled teammate Vana.

I got everything sorted with the cake.

Don't come back to me with the cake.

He got really mad at me, it was really awkward.

But in the boardroom...

Connexus, you won it.

..a celebration.

They loved it, I don't know why, but they loved that.

Charleine...

-Goodbye, boys.

-Where are you going?

..was going nowhere fast.

You, young lady, jumped up thinking you were scot-free, but I'm sorry.

Gary got a roasting.

First rule of party planning is don't poison the client.

But for David, the party was over.

£175 wasted on these T-shirts.

You're fired.

Thank you very much, Lord Sugar.

He became the tenth casualty of the boardroom.

Now, eight remain to fight for the chance to become

Lord Sugar's business partner.

6am.

Good morning.

For the candidates, a special delivery.

Guys, you need to get up.

Lord Sugar wants us to meet him at the South Bank Tower.

-What did you say?

-South Bank Tower.

South Bank Tower? What's that?

-The tower on the South Bank.

-Whay!

I've got a hard hat. I've just done my hair.

Bloody hell, do you think that's how you wear a helmet, mate?

-Yes, mate, yeah.

-That's the back.

LAUGHTER

I really hope the teams don't change.

My dream scenario would be we all stay as we are.

I can't see Charleine going, "I'd really like Richard to come back."

I can't see us saying, "I'd really like Selina to come back."

-Don't fancy Selina coming over then?

-That would be good, Gary.

Whoever they take, I just hope it's not going to be too much of a catastrophe for the team.

-South Bank Tower.

-"South Bank Tower. Living high."

Wow.

We're very high.

-Good morning.

-ALL:

-Good morning, Lord Sugar.

This building was originally built in the '70s, and is now undergoing

major construction, adding 11 new floors of luxury apartments.

There's many things I've asked candidates to do.

We've sold coffee, we've sold flowers, but for this task,

you're going to sell the priciest product of them all.

Property.

I've found two developers who are about to

launch their range of luxury apartments.

You have to pitch to represent them

and become sales executives on their behalf,

with the opportunity to sell property worth millions of pounds.

You'll also be selling mid-range properties.

The team that makes the most amount of money,

as far as commissions are concerned, will win.

And in the losing team, at least one of you will be fired.

Now, I think it's time to even up the teams.

Selina, go over to Versatile.

-So, everything clear?

-ALL:

-Yes, Lord Sugar.

All right, off you go.

Working in new developments,

teams have two days to sell apartments off-plan.

-Welcome to the team, Selina.

-Happy to be here again.

-First time to work with you.

-Yeah.

-Throughout the whole process.

First, the rookie realtors need leaders.

I want to put myself forward straightaway. I love to sell.

I've got a business that does property rentals.

Never sold a property before, but I can sell pretty much anything else.

-OK. Lead the way.

-Thank you very much, guys.

On the other team...

I want to do it.

When I was at university, I was an estate agent to fund my studies.

..project manager sorted.

All in favour? Let's do it. All right.

Next, decide who sells high-priced apartments.

-I think the product manager needs to go there.

-I'm going high-end.

And who take on more affordable flats.

Who wants to go into that mid-range team today?

I would like to look at the high-end for myself.

To go in and do the sales and stuff for them.

Has anybody else got any thoughts on that?

My parents are architects,

so I grew up going to a lot of building sites and seeing

a lot of different apartments that they were working on.

I've been exposed to the world and how it works

and how the new builds are actually sold.

Look, I mean, Scott, you may not be happy with this, but would you...?

At the end of the day, you're the project manager, make your decision.

That decision's made then.

-So, sorry, buddy.

-Don't say sorry, it's fine.

So, my initial thoughts on splitting the teams are myself and Selina

to go to the high-end and Charleine and Gary to go to the mid-range.

Having that mix so we can appeal to both sides.

-I'd have liked to go to the high-end with you.

-Yeah.

-Yeah.

I really want to go to the high-end.

Well, I'm going to stick with that anyway. That's how it's going to go.

'I know that Selina and Charleine have knocked heads.'

I don't like to get involved in silly little arguments,

but if I'd put them together today,

it would have been an absolute nightmare.

No negativity, everybody get on. Everybody work very well together.

-Yeah.

-Stay positive throughout. Fantastic.

-Good luck.

11am.

I want to own my own tower block. The Valente Towers.

I might even call it Valentino Towers just for Lord Sugar.

Oh, you would, wouldn't you?

Half of each team set off to start selling mid-range flats.

Richard has a tendency to almost take over.

What I want to see is Vana really stand up for herself.

The rest will pitch to represent high-end developments.

In the pitches, I will do an intro.

If you can make sure you get comprehensive notes

on all the features of the rooms.

Newly spruced-up Stratford.

Destined to be the area's tallest residential tower,

Manhattan Loft Gardens.

So, this is our show flat.

Wow, it's beautiful!

A chance to charm CEO Harry Handelsman.

Double fridge, and this is your freezer.

Oh, my gosh, this is my dream.

-First impressions is amazing.

-Thank you very much.

My parents are architects in New York, so I'm...

-Then it's an easy conversation.

-Yeah.

I care about architecture, I care about concept.

I care about how people can interact.

-KARREN:

-I think they did really well.

Vana understood that the man was very passionate about his building

and talked architecture with him. I think the guy was very impressed.

I have to say that we love this experience.

We felt it from the moment we saw your office.

And seeing the building, it's really incredible.

We're really good salespeople

and we think that we would be able to sell your properties.

-Nice meeting you.

-I think it went great.

I think he really bought into us as well.

I think that we are actually quite a strong proposition for it.

Next to check out luxury living...

-Morning.

-..Joseph and Selina.

What we need from you is as much information about the project

as possible so we can maximise our selling potential.

What does it mean, as much as possible?

Let's just start, let me guide you.

We have floor-to-ceiling windows

and it's going to give you an incredible vista. It's vast.

Yes, it is expensive,

but I believe the growth in the area is going to be stupendous.

Selina and Joseph walked into the showroom and instead of going "Wow!"

they showed no reaction whatsoever.

I think the developer was really disappointed.

He's so passionate about his project.

What is important is that the sales person really understands,

feels, gets what it is all about.

Any questions?

Pricing, I suppose. How much are the flats going to be?

Because we need to maximise our commission rates

to get as much money as possible.

Look, what is important is not the price.

What is really important is your understanding of the product.

Joseph wants to earn a big, big commission.

He wants to sell the most expensive apartments.

He went steaming in far too bullish

and I think that was a poor business decision.

South London...

Without sounding too up our own arses,

there's two of the best sellers

-within the process in this car.

-Yeah.

I would definitely agree with that.

..laid on by Lord Sugar...

Hi. Ben, the manager.

..for Brett and Scott, a converted printworks near Clapham.

-This is the mock-up show flat. It is only a studio apartment.

-OK.

Er, the space here is going to be a cupboard

which will have your washer-drier in.

Flats start at £320,000.

Completion will be around February 2016.

Use all your tools and you'll get some sales!

-And this is the biggest one we've got! So...

-SCOTT LAUGHS NERVOUSLY

In Lewisham, a former office block for Gary and Charleine.

This is a studio suite.

Cheapest flats - £350,000.

And over to the bedroom area.

This gives you an idea of fixtures and fittings.

I think I could adapt to this. Nice shower, nice throne.

I think he needs to stay in here.

Yeah, I could do with a moment, but I don't want to put the clients off.

-Shall we get going?

-Let me show you to your desks.

-Thank you!

Back in Clapham...

Bear with me two secs.

I'm just coming outside to see if I can find you.

..for sales executive Scott...

-Hello!

-Ah!

..a chance to seal an early deal.

-Come on in.

-This is a studio?

-It is, yeah.

These are obviously the walls.

So this area here would be for your washing machine and...

It would be for your fridge.

-So, which one?

-What this would be - sorry to interject -

this is actually your wardrobe space,

so you'll have a sliding door here.

Secondary to that is where your washing machine and that would be.

So we've also got lovely surfaces, erm...

Yeah.

And when is the completion date?

Completion is in 20... I've got it written down here.

It's 2017. February.

Scott's making a terrible mess of things.

If you come through here, I'll take you to the bathroom.

He doesn't know what the development is completed,

he doesn't know where the washing machine goes

compared to where the fridge freezer goes.

In fact, I'm not sure what he does know.

This would be walking into the dining room,

but there's a lot of space here.

-BRETT:

-Scott?

-Yeah.

-It's the lounge

-and the dining room would be though there.

-Sorry, the lounge.

The pitch was OK. I mean, it wasn't great.

-Fantastic.

-Thank you.

-Have a nice evening. Take care.

I was stood there thinking, "What are you doing?!"

Yeah, it was just a train crash.

Next high-end pitch, property hotspot Canary Wharf,

site of future landmark, Maine Tower.

Your big selling point is the fact that

you're on the doorstep of Canary Wharf.

Selling the dream, company executive David Galman.

Both for employers, for your social life,

for absolutely everything, it's all there.

With results decided on commission earned...

I think me and Selina are the best.

..Joseph takes a punt.

But I don't think we come cheap.

And we were thinking to work on maybe a 4% commission rate

with a bonus.

4%?

No, miles away. 1.5% and I won't move. I promise you.

Don't try.

Fair enough.

-CLAUDE:

-Joseph has done it again.

He's being very pushy, but really, Selina should have stepped in.

Great, thank you!

How can they expect to win over potential buyers

when they can't even win over David?

-I think that went well.

-Mm-hm.

Are we walking through that water?

Next to visit Canary Wharf...

-O-M-G!

-..Richard and Vana...

..touring the only available show flat.

This is to show you a typical finish.

Specification has been advanced for the site over the road,

but the reality is, this is a small one-bedroom flat.

We're looking to do a lot in a day

and we're going to really smash it hard.

-He actually worked in property.

-I marketed in the area, yeah.

Yeah, and I've worked actually in Canary Wharf

and I hope that you consider us strongly

because we like Canary Wharf

-and we really enjoyed meeting with you today.

-Pleasure.

Richard and I play off each other well in the sales pitches.

I think he took comments on board from the last task

because he's not as bossy and he's actually giving me an input.

So I hope that the developer chooses us to represent his property.

Decision time...

Stratford, unproven property track record but glossy showroom...

Stratford was a sexier option and I'm concerned Canary Wharf's

showroom space is going to be so ugly for us to show.

..or Canary Wharf.

No floor plans, show flat under construction, but a property hotspot.

I don't think a property in Canary Wharf requires any negotiation.

-It's very hot. Going to go with Canary Wharf?

-OK.

Canary Wharf is a brand in itself.

Canary Wharf is more of a brand name,

-so I think we should go with that.

-Decision made.

With both teams choosing the same location...

David? How are you doing? It's Richard Woods here from Connexus.

..the developer will decide.

We would love it if you would be kind enough to let us

sell some properties for you tomorrow.

'I thought you were very professional.

-'So that's a yes from us.'

-Amazing!

-That's fabulous.

-Thank you so much!

-Whoo!

-LINE RINGING

-Hi, David. It's Joseph.

'Erm, unfortunately for you, I've chosen Richard and Vana.

'I think they were a bit more polished.

'I wouldn't feel comfortable putting yourself

'in front of clients of mine.

'It doesn't sit that well with me.'

Right. Thank you very much anyway.

Well...

that's a shame.

He didn't feel you were suited to his company.

That sounds like a personal thing.

I don't know if he was talking about me specifically, was he?

-Or both of us in general.

-Don't know.

-He said the other guys were more polished.

-Yeah.

I feel slightly offended.

I don't know why he thinks that Richard or Vana

could represent his properties better than us.

The client's feedback was that we weren't polished enough, erm,

and I don't feel that it was specifically aimed at me.

Having lost out on Canary Wharf...

-Good to see you again.

-Lovely to see you again, sir.

..for Joseph and Selina, it's Stratford.

One piece of advice - skip suspenders.

You don't need pink shirts. Just really relaxed

-and lots of luck. I'm sure you'll do really, really well.

-OK.

7pm.

Hi, Anthony! Sorry, hi, is that Anthony?

..two hours...

Where are you from, by the way? Are you Italian?

From Brazil!

..to book in buyers for tomorrow.

Back-to-back from nine till two o'clock.

'If I'm getting in rental against what I'm paying out,

'what's my return roughly?'

I'll work it out as a return for you and then give you a call back.

'Brilliant.'

So what was the question?

He wanted to know what his return would be back.

-Return?

-Yeah.

Pfft.

I look forward to seeing you tomorrow at 12pm.

Do you know what you're looking to spend?

'Around the one million mark.'

In Lewisham...

Built-in sink. Built-in toilet. Very modern. Very smart, isn't it?

-..Charleine...

-It's south-facing.

-..pitching a £350,000 flat.

-So do you want to snap this one up tonight before it goes?

-Yep.

Yep? Perfect.

I am ecstatic!

Congratulations. It was a pleasure doing business with you.

Deposit taken, deal done.

£350,000!

Yeah!

You could buy a street in Wales for that money!

Wow!

Appointments fixed,

tomorrow, all developments open for business.

I might not have the most eloquent of accents, but I can really sell.

Joseph did make a big mistake not taking me on the high-end.

-Well done.

-Yeah.

6am.

He didn't think I looked cool enough in my braces yesterday.

-He said I looked too corporate.

-Really?

-No pink shirts.

So I've tried to mimic his outfit this morning,

-so hopefully he's going to be impressed.

-Yeah.

For both project managers...

Morning, guys.

..a chance to rally sale squads.

We had our first meeting yesterday. There was a couple of mistakes made.

I don't want you to miss deals because you have one bad experience.

-Push for two each.

-HE SIGHS

-This is not that difficult.

-Thank you very much. We appreciate that.

Wicked.

Congratulations, Charleine.

Great sale last night.

So, guys, strategy for the day -

me and Selina are going to the same place...

-You want to keep it the same?

-Yeah.

I had massive passion for being on the high-end team.

The thing that came up yesterday was that we weren't polished enough,

compared to, like, say Richard and Vana and that's what...

But I wouldn't say you were more polished than me, Selina.

That's not what I'm saying. It's more about client base.

I've dealt with lots of international clients

-and members of the royal family...

-Have you ever bought a house?

-Ever sold one?

-No, but it's not just about the product is it?

-Yeah.

-Well, let's not get into an argument.

-No, no, I'm not!

Just for the team, it's too awkward to change now.

Selina is cheeky.

She just said that I'm not polished enough to sell at the high-end.

I find her a very judgmental, insulting person.

I think that is very unpolished for a businessperson.

-It is what it is.

-Yep.

-Yep.

-So... It's staying the same.

-All right, guys.

-Good luck then, guys. Let's make a move.

Teams have ten hours to sell as many properties as possible.

How about these? I think these look nice.

Jam tarts.

Every client they sweet-talk...

Ladies like chocolates.

-Milk Tray?

-Yeah, absolutely!

..will net them a 1.5% commission.

Better put your arms down, mate.

-Sweating?

-Yeah.

-Hi, Elizabeth?

-Scott?

Scott, lovely to meet you.

-I'm Charleine.

-Hello, I'm Sehrish.

-JOSEPH:

-By the time this is built,

Stratford's regeneration is going to be outstanding.

So do you have much knowledge in Clapham at all?

Scott praising the virtues of South London living.

So we're just here and it's very highly populated by everybody.

You know, everybody's enjoying the Clapham.

And also you've got absolutely everything.

Dry cleaners, off-licences...

Fish and chips.

We've got everything here.

I'm just going to take you over to the showroom.

Welcome to the studio.

OK.

So, erm, it's a nice open space for the windows to have the sun

come in throughout the day and the night.

-Are you going to give any discount?

-What would you...like?

-CHUCKLING:

-I don't know.

It has to come from your mouth.

I would be happy to offer just you guys - don't tell anyone else,

obviously - a 1% discount on the overall cost.

-How does that sound?

-We'll have to think about it.

-OK.

It's a tough old game. I mean, you do the best you can.

Take care. Thank you.

It's down to your clients, it's down to preference, it's down to people,

how they feel, what they want, it's really hard.

In Canary Wharf...

Thank you so much for coming down to see us today. Really appreciate it.

..with properties priced up to £1.4 million,

Richard and Vana deliver sugar-coated sales patter.

Canary Wharf has a brand name to it

that just makes it really attractive.

The road's nice, it's sort of tree-lined,

it's got a great, nice feel to it.

Their charm offensive is really quite relentless.

You've been chosen as one of the exclusive customers

that we've called today.

But then again, there isn't really much else they can offer.

So do you have a layout of, you know, what the floor plan...?

We don't have the actual layouts for them.

It's just buying something without even having it on paper.

When there isn't even a floor plan, developers use show flats

to give people an idea of what their flat could look like.

You can trust that these apartments are going to be well-designed.

Richard and Vana have decided to ignore the show flat

and I really think that could be a big mistake for them.

I'm afraid, you know, I can't. Just without even having a viewing.

No show flat, no floor plans... With just a plate of biscuits.

-Thank you so much.

-Thank you!

-RICHARD:

-Have you worked with "Gilly-ad" before?

-No.

I just want to point out to you, it's not "Gilly-ad" Homes,

-it's Galliard Homes.

-Galli-ally-ard.

I'm just not going to say it, I think. Be easier.

-On the other team...

-Hello!

-Hello.

-Hi. Are you Anoushka?

..with apartments costing up to £1.5 million,

Selina sells Stratford's high life.

As you can see, it's a very stunning design.

-And what does this look on to?

-Erm...

I'd like a good aspect.

Do you mind if I show you that after

because I need to look at the positioning of the building

to show you which ways the apartments face.

It's about £1,400 per square foot.

And what's the average square foot value in Stratford?

I think it's about 30% less,

so this property is more expensive...

I think it's £455 a square foot.

-Really? You could be right.

-OK.

-CLAUDE:

-Selina's not one for detail.

Can I see a floor plan?

Erm...

When they met with the developer yesterday,

all the information was available to them.

They didn't ask the questions and hence today,

they haven't got the answers.

I think I'd be more comfortable going off and doing some research

and if I want to come back and purchase, I'll come back in.

-JOSEPH:

-Selina's performance is not great.

I'll walk you out, Anoushka.

When it comes to closing a sale, that's where she falls down.

Obviously I am responsible for myself as a seller,

but I do think it's a shame that Joseph,

as someone who clearly talked about owning a property company,

didn't know the right questions to ask

and didn't know what I should include in my sales patter.

Clearly I have gone wrong a little bit earlier in the day

and he hasn't corrected me or offered me any support at all.

Come with us.

Lewisham, 11am.

Have a look. Take your time.

On Joseph's sub-team, Gary highlights the sights.

Some people love the greenery. Some people like looking at the city,

some people like looking into Lewisham.

Hmm.

We were actually quite positive we'd buy it,

but now that we've been up here,

I'm not sure that we really like the trains coming from that side

and looking over the shopping mall that side.

Gary's sale - derailed.

So which one is it that you're mostly interested in?

Charleine's - on track.

I think we'll go for the fifth floor.

Do you want me to secure that one for you now?

-Yeah, I think we'll go for it.

-Yes, please.

-Excellent!

Congratulations.

I managed to secure another deal.

But I bet Selina will say,

"It's because you had easier properties to sell."

At the end of the day, she could have come over. She didn't want to.

And I could have gone to the high-end.

Your signature in that box and could I have your signature in that box?

Clapham.

It's just this way.

A £340,000 deal at stake.

-It's more what it's overlooking as well, you see.

-Yeah.

Brett and his clients take in the view.

So this is where you would be at.

You're literally... How many window bays in?

One, two, three, four.

Yeah, so you've literally got all of this to look out at.

I think you're showing them the wrong spot.

-No, no...

-It's four windows along. This is two.

-I just said that.

-So it's four windows along.

-Yeah, I did say four windows.

That was just for visually.

I was just giving you what you were looking at,

but if you go down here, this is exactly where the plot would be.

This is four. But visually, it's pretty much exactly the same.

No.

-I don't want this one.

-No?

-No. I don't want to look at the wall.

HE SIGHS

PLANE OVERHEAD

With commission key...

..both teams push for sales.

-Is this something that you would possibly purchase?

-Probably, yeah.

OK. Brilliant.

I will also give you a free bottle of Prosecco

-just to congratulate you.

-Oh, wow! Yes, thank you.

380. Thanks ever so much for that and congratulations.

-Thank you very much.

-Thanks ever so much.

So if I do go through with it today, can you do anything on the price?

-I can't deviate from that price at all.

-Yeah?

Well, at least I can say I tried.

Would you like to go through with that today?

-Yeah, I would actually.

-Fantastic.

Cool!

What would it take for you to shake my hand?

I would shake your hand if we agreed on a 1% discount

-and I can buy it today.

-You can buy it today.

-I think we're able to do that for you today.

-OK.

Thank you very much.

-Price...

-Just a signature and the date, please, if you don't mind.

..just over three quarters of a million.

I feel absolutely amazing.

I can't wipe the smile off my face.

I'll just see you out. Thank you.

I think the thing that clenched it today was obviously the discount,

but also my outstanding sales techniques.

-So we've got 1.5% on 750.

-It's not bad.

-Crazy.

With regards to the sale he made,

that customer clearly came in here looking to buy.

It wasn't a difficult sale and he was very easy to get him

to sign the contract.

Hello, guys.

Give us some good news, buddy!

-Literally just sold a house for £765,000.

-Well done!

That's amazing.

-'Who sold that one?'

-That was me.

-'Well done, Joseph.'

I'm on the board. I sold one at 380 grand.

Smashed it. Well done.

-Charleine's managed to sell another one.

-Well done, guys.

-Keep doing your best.

-Bye!

-Well done, Charleine.

-Mm-hm...

No disrespect to Charleine, like,

-I know she's a really good seller, but this is not an easy sell.

-No.

I mean, she's very good and pushy on certain sales, but I don't feel

that she's necessarily got better skills than you or I have.

-JOSEPH:

-Selina is quite a negative person.

She has a very manipulative way about her to try

and make people think that something's not her fault.

Canary Wharf...

-It's not a decision I could make right this second.

-OK.

-Being honest with you.

-Thank you.

One high-end client walks away...

TRUMPET FANFARE

..as another rolls in.

-Hello, I'm Vana, nice to meet you.

-Hi, nice to meet you.

-Zahir.

-Hi, I'm Richard.

-Nice to meet you, Zahir.

Potential purchase, a luxury three-bed.

Price? Almost 1.4 million.

Could we see the...the floor plans?

This is all we have to work with today, which is frustrating.

My parents have a three-bedroom in New York and they're architects,

so I know what the flow will be like.

The kitchen will be here and it'll be open with the dining room.

If you can help us with the price,

we can give you an answer today.

He's feeling the heat!

It's going to be difficult for us to do anything on that price.

-Is it impossible?

-There's really no shift on the price.

-If you can throw in the parking space...

-Let's go ask the question.

I'm going to try my best for you guys.

I'll be back soon.

I'll leave you on your own for a couple of minutes to discuss.

1.5 is a shit discount, unless you equate it to the fact

it's a parking space and then suddenly, actually,

it's like, OK.

-Just sell it.

-OK, I'll do my best.

-Do you mind if we come back in?

-You're already in!

LAUGHTER

OK, we're literally doing everything we possibly can to make this work

for you and to make it worthwhile, so we can give you £20,000,

which would be approximately the cost of parking the car round here.

That's the most we could possibly do for you.

-Let's go for it.

-Fantastic, guys.

-Thanks a lot.

-Thank you.

-Thank you. Take care, bye.

I'm SO proud of us!

PHONE RINGS 5:30.

'Please leave a message after the tone.'

90 minutes' trading left.

-I'd just like to speak to you about something, many thanks.

-Voicemail.

Voicemail.

I've gone through my whole list, rang four times, rang three times,

-left two messages.

-Are we missing a trick?

You can't just go out on the street for stuff like this, because you need a lot of bloody money!

How're you doing, are you OK?

-Would you be looking at purchasing soon?

-No.

-Is there anyone you know that may be interested?

-Potentially.

If we could take his contact number, that would be fantastic.

In terms of the finish, really top end.

My husband's going to kill me!

-Fantastic.

-Thank you very much.

You've bought yourself a great property.

We're wondering if it's something you're of interest of?

Thank you, bye.

Oh, my God.

At the Stratford showroom...

So, Annabel - welcome to Manhattan.

Joseph's last client.

We've got some computerised aspects

of where the roof garden's going to be.

Are they open to the public, or is that just for people who...?

-The gardens...

-Only the communal garden on this level that we're seeing.

The sky gardens are available for the residents only.

Does that mean it's an extortionate service charge?

-No, the service charge is about £6.03 per square foot.

-Yeah.

My appointment was the last one.

So this is the stunning one-bedroom plus den.

Selina tried to pounce on my customer.

BOTH: You want to see some of the storage space?

I felt that it was embarrassing. I didn't want to keep dogfighting

for the customer's attention.

So, how do you feel about reserving one of these fantastic

properties, Annabel?

-I think probably it's not going to be today.

-Mm-hm.

I think it's a real shame that I didn't confirm any business today.

But I think Joseph underestimated the complexity of the task,

he's not used to selling products that are worth this amount of money.

So I do think it's down to Joseph.

Minutes remain.

What...else...is there to do?

Hello, my name's Charleine.

After their dash around Lewisham...

It's real oak wood flooring, mirror set back, nice and classy.

For Charleine and Gary, one last lead.

We literally have a minute left to close the deal!

-Would be a very expensive minute!

-It would be!

Tempted, aren't you?!

The pen's there, it's very close!

That's officially the end of trading.

7pm.

Selling ceases.

Tomorrow, in the boardroom, completion.

-I think myself and Charleine had a great day.

-Well done, Gary!

Just hope the high-end sales or the lack of high-end sales really

doesn't cost us.

It's hard not to look unhappy when you feel a little bit deflated.

I've got no problems in saying I've done everything I could have done.

But I've always been someone that says never underestimate

your opponent and never count your chickens.

You can go through to the boardroom now.

-Good morning.

-ALL: Good morning, Lord Sugar.

Well, I created just what the world needs,

another bunch of real estate agents.

They're not my favourite people, actually,

but nevertheless, they're a necessary evil.

This is a very, very serious task.

I mean, we've done a bit of selling, items for a pound each

and all that stuff. HERE,

we're talking about items of 300, 400,000, one million.

So it's really serious stuff.

Now, Richard, talk me through the high-end, then,

cos there were two developers I gave you, there.

We went to Canary Wharf.

We really engaged well with him,

Vana did a great job as well engaging with the client.

-This was David, was it?

-David, yes.

-And where's David from?

So... Where's...? Oh! He's from Galliards.

I got the name of the development wrong in a pitch.

-You got the name wrong?

-Day two, I did.

We don't go around calling you Dick, do we?

Not to your face, anyway, let's put it that way.

So, even with all that, you impressed them.

We engaged well with him and he responded well back to us.

-So you wanted Canary Wharf.

-Correct.

And they would have had, Alan, a choice of whoever they wanted.

-Both of the clients wanted them.

-Good.

Right, now, we're down in Clapham, mid-range development,

-with Scott and Brett.

-OK.

There were studio apartments and also one bed and study.

-You sound like you know what you're talking about now.

-Yeah.

Because according to the feedback I got from Karren, when push

came to shove, you didn't know the answer to a lot of questions.

I didn't know everything straightaway.

You didn't know ANYTHING, actually, Scott.

"This is the washing machine", it was the wardrobes.

"This is the fridge freezer", it was the washing machine.

You called the bidet a hot tub.

I haven't touched this kind of industry before, but I did

the best I could do and I got better, improved throughout the next day.

The first client that we had on day one was a bit of a train wreck,

to be honest.

We walked into day two

and just tried to stay as focused as we possibly could.

Do you think when Scott tried to sell one of the flats

saying it was near a chippy, what is that...?

I mean, to sell a flat because it's near a fish and chip shop,

is not exactly encouraging, is it?

I was just trying to show what the area had and that they had

different shops and restaurants and a fish and chip shop was one of those.

I don't have an education in this particular area,

so if I don't know something... I go and learn it.

-I can't just make stuff up.

-I accept that, Scott.

If you don't know something,

don't blurt out rubbish is the point I'm making.

Richard, as the project manager,

do you not feel that you may have kept yourself

concentrated on your high-ends, left these two lost at sea, really?

I did put the time and effort into giving as much

knowledge as I could do at the start of that day.

Sounds to me that you didn't.

All right, let's move on now to Versatile. Your high-end.

Joseph, similarly, you go and talk to Harry and David.

First of all we went to see Harry over at Manhattan Lofts. Great place.

In Stratford.

Yes, he was very passionate, had a great vision,

he did like to talk quite a lot.

When somebody's very passionate about their product,

what you need to do is sit and listen.

Even if you're not bleeding interested,

you make out you're interested.

From what I can understand from Claude, it was, "Yeah,

"all right, Harry, thanks for that.

"Right, anyway, what's the price, Harry?"

-Very, very blunt and to-the-point.

-It's absolutely right.

Unfortunately, you didn't share his dream. You didn't go with him.

Selina, particularly,

I would have expected you to kind of really buy into all that.

I did buy into it, Claude,

but Joseph had made it clear that he wanted to lead the pitch.

It wasn't a matter of talking, it was a matter of showing.

Showing enthusiasm and I think the pair of you lack that.

No disrespect,

but Harry commented on your attire at the time, didn't he?

Yes, Harry said to me that he didn't like the braces.

Did you smarten yourself up a little bit?

Or did you still look like a plumber with a moustache like Super Mario?

Yes, I did take his feedback on board,

but I thought I looked smart the first day.

I think that was a little bit unfair to comment on my braces

underneath my suit jacket.

-I had a very nice suit on with a purple shirt.

-Hm.

Now, Gary and Charleine,

tell me about the mid-range development, in Lewisham.

Yes, so we went into the developer and we just literally asked

as many questions as we could, as if we was going to buy a property.

-OK, you're ready for people firing questions at you?

-Yes.

Sounds good to me.

-And then you had your first sale that evening, is that right?

-Yes.

That's right, Charleine did a great job, yes.

Right at the end on day two,

I think it was getting up to 6 o'clock,

you'd ran out of leads, you went out in the street, didn't you?

Till we exhausted all our leads.

Now, the chance of getting someone on the street and asking them to come over in half an hour

and invest 400,000 was extremely slim.

We had 15 minutes to try and give him as much as what we could

and to try to seal the deal.

-I thought the idea was completely bonkers.

-Hm.

-Nearly got a deal.

-Yep.

-Very close.

All right, look...

Um... Let's get some numbers.

Claude, tell me about the mid-range sales.

Commission on the mid-range for Lewisham was 18,200.

Right, and while with you, on the high-end development?

At Stratford for Versatile,

they had £11,360.25,

making a total commission

of £29,560.25.

-Right.

-Karren? The commission on sales at Clapham was £12,725.

Right.

Commission on sales at Canary Wharf

was £63,901, giving them

a total commission of £76,626.78.

Very good.

Very, very, very good. Excellent.

You sold over £4 million worth of property in those days. Very good.

I think the contrast between the two teams was staggering.

You two were impressive, you two, not so much.

You heard me say many times that if you're in the winning team,

you stay in the process. Sometimes, it backfires.

Scott, I've got to tell you, from what I'm hearing from Karren

you are a very, very lucky man to still be here at the moment.

Anyway, for your treat, I've arranged a high-octane

speedboat experience where you'll be

whizzing along the Thames at 30 knots.

Hold on tight, enjoy the ride and I'll see you on the next task, OK?

Very well done, you two. Very well done indeed.

It's all right, I would just like to quickly say...

Thank you for the opportunity.

But I would like to exit the process at this point.

(My God!)

Well, that's your choice if you want to.

Oh, my God.

You're doing my job for me.

What's he doing?

But I'm an honourable man and I stick to the rules.

So all I can do is thank you very much indeed for putting

yourself forward, because you've actually made life a little bit easier for me, OK?

Thank you very much.

(My God.)

Scott, what you doing?

I'm off.

This process is all about people that perform.

At least another one of you will be leaving the process today, OK?

So...off you go.

He clearly knows he's out of his depth.

He didn't deserve to stay in this process. He really didn't.

-Listening to you...

-He's gone.

-He's been floundering for weeks, really.

I left because Lord Sugar made a success of his business himself,

so why do I need to go to him to go and get an investment?

I truly stand by my decision and he'll kick himself that he

didn't look at me in a different light.

Can you believe Scott has gone?

To go when you've won...

-..is unbelievable. You think, why?

-I don't get it. I don't GET it.

It was like this massive bombshell -

we'd all worked so hard to win

and I still don't understand it, why you'd want to throw the towel in.

Scott has had a couple of bad runs. He was out of his depth on it.

He tried his best, but he just couldn't cut it.

It's getting very dog-eat-dog, now.

If that means that that's one less candidate that

I have to worry about, all the better for me.

ALL: Whoooo!

-Let me speak!

-No, no. I am SICK of this negativity thing.

-Let me speak!

-You really need to find...

-Selina, DO NOT TALK OVER ME!

I am talking, OK? Do NOT talk over me, right?

Give me a chance to speak.

You need to calm down and stop shouting over people.

Having to work with someone like Charleine,

who is the most irrational,

unprofessional person ever.

I mean, she shouldn't be in this process

and I'm amazed that she has any business at all.

I'll talk to these about why I feel the failure of the task.

Selina brings negativity to the team.

She turned around and said to Gary and myself, the reason why myself

and Joseph didn't get a pitch is because we're not polished enough.

-If we're not polished enough, well...

-I didn't say that.

You DID say that yesterday.

Selina always gets under my skin.

She sits in that boardroom,

makes it sound like the sun shines out of her bum.

She talks like she's this perfect package, but she's not.

You've twisted this...

The key point is we didn't build enough rapport with the client.

Selina, I took you there to build a rapport with the clients, you said you deal with high-end clients...

You told me that you wanted to lead and asked me to write the notes...

-No, I asked you to write some questions....

-When it went wrong, Joseph, I snatched the phone off...

Oh, my God, you are SUCH a manipulator!

I've never met ANYBODY like you.

Without a doubt, Selina should be fired.

She didn't sell, she didn't build a rapport,

she was with me the whole day, she could have stepped in at any point.

I don't think she's Lord Sugar's suitable business partner.

You're very clever, but I can see straight through you.

Straight through you. You're very, very clever.

PHONE RINGS

Yes, Lord Sugar.

Can you send the candidates in, please.

Yes, Lord Sugar.

You can go through to the boardroom now.

Well, Joseph, it seems to me

-that you bit off more than you can chew here.

-I disagree with that.

I went there cos I could sell.

I specifically took Selina

because she said she deals with high-end clients all of the time.

That was to build the rapport. I took myself there because...

-You didn't build any rapport, did you?

-No, we didn't, I know.

You were like a bull in a china shop.

-In what sense?

-In the sense...

-In the sense that I went straight to negotiation, or...?

-The point is,

you still don't understand what I'm talking about, do you?

I'm asking you whether you felt that you was a fish out of water

amongst these people.

You're saying, "No, I'm a good salesman", but clearly there was

no sophistication in what you were doing.

I definitely misread the situation.

That's all I'm asking you.

I was out of my depth, but I tried to change my style of selling.

It was obviously clear that we wasn't good enough that evening.

-I got that from...

-Who's we?

-Me and Selina.

-Yeah.

I mean, Selina, you've put on kind of events and things like that,

which... I know it's not the same, but it's very similar, isn't it?

Generally project managers take the lead on pitches and

because Joseph has a property company and property isn't something

I know about, he did say he wanted to lead, which I was happy with.

It is difficult when you're slightly sidelined to take a leading role...

-You being sidelined?

-Selina, come on...

These are the facts of the matter. The fact is, when we lost that pitch, David phoned back

and said, "I'm not happy, you weren't as polished as Richard and Vana and

"I don't like the way you talk and you wouldn't be suitable in my company."

With respect, I don't feel that was necessarily aimed at me.

It's the first time in nine weeks I've worked with you, Selina,

and I would not want to work with you again

or work with you in a professional environment.

Well, I don't want to work with somebody who talks himself

into a job and you alienated major clients...

Selina, the truth is, you could have helped him out.

-You could have taken the lead.

-After that, I did take the lead.

I took the lead on the first client in the morning...

Because it was booked. You took the lead?

-I'm still talking.

-You didn't!

-It was booked in on your first client.

-I had to take the lead

because Joseph's nerve was knocked, he got personal, negative feedback from both Harry and David...

Selina, I believe that one of your traits is that

when things are not going great, you kind of tune out.

I get negative feedback from people because I'm too pushy,

because I like leading.

So for me, it's a fine balance between being pushy and taking a step back.

And when you don't talk, you have a negative aura about you,

where you pull a face and sit back...

-You cannot say...

-You make it very negative.

That's ridiculous, guys.

You can't keep bringing up this negative thing.

Yes, I can, because it's specific.

I've just had to deal with Charleine screaming at me

-for 5 minutes in a cafe...

-Because you don't let me speak, Selina.

-Oh, my God.

-Both of them making personal insults...

I work in an industry where it's to do with performing and happiness -

how do you think I'm the negative one in this group?

Is there any one time, Joseph,

that you thought yourself that you had the wrong person with you?

I think Charleine's a very good seller,

but she's quite like me in the sense that we do the hard sell.

-What about Gary?

-Ummm...

Let's be honest, it was the decision

that he didn't want to put Charleine and Selina together.

I definitely didn't want to put Charleine and Selina together.

They've knocked heads throughout.

Why can't you get on with her or why can't she get on with you?

I don't get it.

I feel everyone does have a limit and when someone does push you

and push you and push you, it is hard not to react.

I don't clash heads with any single person in the house,

I never have volatile arguments with anybody.

What do you think, Gary, then, on this?

If I'm being honest, when we had a meeting in the morning, there was

a comment about not being polished and it rubbed people up

-the wrong way.

-I'm sorry, I was talking about how the client said Richard and Vana

-were more polished than me and Joseph.

-I'm not saying...

I'm talking about the way it was perceived amongst Joseph...

And myself, as well.

Gary, I'd never bring up something as personal as that.

I'm not saying we've had a problem, but there's no smoke without fire.

Why is it clearly that people have got this opinion of you?

I think quite honestly the main issue is Charleine

and I feel like she's quite manipulative

-and she does try to manipulate other people in the house.

-Joseph...

Can I finish speaking? Lord Sugar has asked me a question.

I'm not someone that's trying to win a personality contest here.

Trust me, no-one is winning any personality contest here.

I pride myself on being able to get on with people

and it is a mark of my character that I don't...

Well, something's gone wrong, cos you're rubbing people up the wrong way here, that's for sure.

-Only Charleine!

-No, it's the whole house. Everybody in the process.

It's not the whole house!

-Joseph, you know what happens next, don't you?

-Yes.

You've got to bring two other people back into this boardroom.

I'm not going to get a prize for working out one of them

is Selina, who's the other one?

The other one is going to be Gary, just based on sales figures.

Right. So Charleine, you can go back to the house.

And I'll see you other three back in here shortly.

Thank you, Lord Sugar. Thank you, Karren, thank you, Claude.

In the case of Joseph, really,

he should never have dived in and taken responsibility for this.

He's very ambitious and he just took a step too far.

Selina is not a team player.

She clearly rubs people up the wrong way.

I think the problem for Selina is her mood gets the better of her.

-Gary is like Steady Eddie, really. He only sold one, didn't he?

-Yes.

There's a real question mark for me with him.

PHONE RINGS

-Yes, Lord Sugar.

-Can you send the three of them in, please.

Yes, Lord Sugar. Lord Sugar will see you now.

Well, Selina. It says here, "I kind of go into Wonder Woman mode".

These are your words. On this task, you're more like Invisible Woman.

It seems you couldn't even flog a property playing Monopoly.

It's true, I didn't sell anything on this task,

but I have sold on other tasks. But Joseph didn't get it together

and I didn't get much management or feedback from him as PM.

You're talking nonsense. Once again, you're trying to get your way out...

-No...

-You didn't sell. I sold, you can't close your deal.

-Stop shouting, why do you have to shout?

-I've just got a loud voice.

All you do is talk, talk, talk...

You weren't prepared for your pitches.

-You've got to close the deal.

-Yeah, OK.

Gary, you're eight years older than the project manager here.

I'm not trying to make you an old man,

but what I'm trying to say is you could have called him up

and said to him, "Look, can I help you out here at all?"

Yes, Lord Sugar.

Based on Joseph's great background in this process of selling,

I totally backed him to sell it.

Joseph, you're, "the definition of success,

"I'm the godfather of business". These are your words.

Where did you get that from at 26 years old?

I just believe I've come such a long way from where I started that

I am quite successful. I came with nothing, I taught myself everything.

You're not the godfather of business, are you?

-No, that's a stupid comment to make.

-Yeah.

I think when you're put into a certain...

area, you know, a lot of people grow up and become that person,

but I think it takes a very strong person to break out of that

and become who they can be and I think that's what I'm going to do.

At the end of the day, I've proved myself throughout the process,

throughout the nine weeks and all I've got to do now is take the feedback on board.

This process is a little bit about learning, it's not a big educational process.

I'm looking for a business partner in the end.

Why do you think I should let you remain in this process?

Lord Sugar, I'm 26 years old, I've got two established businesses,

I do everything by myself.

I know what 20 hours a day looks like,

I did it seven days a week for the last three years.

I want to come in and show you that I can be part of something bigger.

I'm going to break my back for you, Lord Sugar,

there's no doubt about it.

Let's see if we get that far, shall we? Selina...

I think throughout this process,

it has been quite difficult for me to work under other people.

Ultimately, you are looking for a business partner,

you're not looking for an employee.

I am a leader, I am a boss, I have a successful business.

I didn't sell a property because my skills are in design

and dealing with big business

because I want my company to be a global costumes distributor.

I've proven that I'm capable of working with high-end,

wealthy people and not alienating them.

And Gary, you have been a big corporate man.

I know you've left now.

I actually chose to leave that corporation to go out on my own

because I've got great belief in this process and my business.

I've probably made one of the biggest decisions of my life.

I've got family, commitments.

On this task, I do not believe I can be absolutely accountable.

I do feel that you could have smelt that something wasn't going right.

I'm not here to let people sink.

The easiest way to get through this process is winning the task and if I'd have saved the day,

it would've looked even better for me, so absolutely.

OK. Look, I don't want to hear any more from you, now.

Gary, I'm wondering

whether you can ever shrug off that big corporate image.

Selina...

You've certainly managed to alienate a couple of people

here in this process, more than a couple from what

I can understand, and I'm just wondering

whether a person with such a volatile nature is

the type of person I would want as a business partner.

Joseph, I don't like failure, right?

I don't also want to have to be changing nappies all the time.

-Not at all.

-I'm not for asking any comment.

So on that basis, Joseph, you may be here a little bit too early.

I've made my decision.

My instincts tell me that...

..we're not going to make it, Selina.

You're fired.

OK.

Thank you.

You two fellows go back to the house.

I'll see you on the next task, OK?

BOTH: Thank you, Lord Sugar.

-Good luck.

-Good luck.

Take care, bye.

The wrong person has been fired.

I would be a great business partner for Lord Sugar,

but obviously if it means having to go through working with

people as unpleasant as Charleine and Joseph, I'm actually quite

happy to find another business partner to work with.

Who do you reckon is coming back?

I'm hoping Gary and Joseph.

But in front of the boardroom,

Selina talks a very good talk.

-CHEERING

-Get in!

Welcome back, mate. Well done.

So, Selina has gone - how do you feel, Charleine?

I'm not going to lie, I'm absolutely relieved.

It feels good to be the last two girls!

One of us is going to have a £250,000 investment with Lord Sugar!

-One of us!

-One of us is getting in the Rolls-Royce!

Does someone actually go in the Rolls-Royce? Really?

Yeah, you don't need to worry about that, though(!)

Now, six candidates remain.

Lord Sugar's search for his next business partner continues.

-Next time...

-I'd like you to create your own healthy snacks.

-Super foods...

-Made with nutritional yeast.

I can't sell a red onion and nutritional yeast.

Coconut, vanilla, pomegranate...

-Got it?

-Eurgh.

Crazy claims...

It is known as Britain's Viagra.

I need some water.

-It has a slightly greasy feel to it.

-And in the boardroom...

There's more oil in there than I had in my old moped!

..a sickener.

My God, man, are you as thick as him?

You're fired.