Freemium Magazine Launch The Apprentice


Freemium Magazine Launch

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This is not a job. I'm not looking for bloody salespeople,

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I'm looking for someone who's got a brain and can start a business with me.

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'Heading to London, 16 of Britain's entrepreneurial elite, keen to start a company.'

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I'm going to inject £250,000 into a business.

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Your business. And you're going to run it.

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'On offer, a 50/50 partnership

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'with the nation's toughest investor.'

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If you go sitting in the office for three hours and do nothing or three weeks or three months,

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I ain't going to be a very happy bunny.

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'Passionate about new money-spinning ventures,

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'Lord Sugar's on the hunt for a winning business partner.'

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If you see someone else that you think is superior to you, you might as well go home.

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-Yay!

-We...

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'It's a deal worth fighting for.'

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-Absolute storm!

-We might have just got thrashed.

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-'16 candidates.'

-Are you not understanding?

-I don't think you understand.

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I am not having that at all!

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-'12 tough weeks.'

-I didn't even take a penny off!

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'One life-changing opportunity.'

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You're fired. You're fired. I don't think I could go into business with you. You're fired.

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'Previously on The Apprentice...'

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-You're going to set up your own junk removal business.

-You've got the boys on board.

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'It was down and dirty, turning garbage into gold.'

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"We are collecting any type of metal."

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-I've got a barbecue here. We can't just take that, can we?

-Not at all.

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'Team leader Helen weighed in early.'

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We could clear away the stainless steel and the timber and there would be no charge for that.

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'To win valuable commercial contracts.'

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-Push!

-'Leaving Zoe's team with scraps.'

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We've had the most horrific time, messed the entire lot up.

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-You give us £20...

-And we take the copper. The lot.

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-'But some heavy metal...'

-Guys, we need to get a move on.

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-If we weigh your copper first...

-'..put them back in business.'

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-915 quid.

-I think we are happy with that.

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-'In the boardroom...'

-£6 for a kilo of copper.

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'..Helen's team snatched a victory.'

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Tom, you've had your first win. Helen, you're like the lucky mascot.

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-'Zoe came clean.'

-I put myself forward, I put my neck on the line, I got it wrong. Sorry.

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-'Before things got dirty.'

-Either you made the appointment or you didn't.

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-I sealed the job.

-But you didn't make the appointment.

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-'But Edna dropped a clanger.'

-I have a proven track record.

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I train chief executives how to be better at their jobs.

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-Do you need training?

-No, I don't think so.

-'Finishing up on the scrap heap.'

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I just don't think that me and you are going to gel in business. Edna, you're fired.

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Thank you, Lord Sugar.

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'Edna became the seventh casualty of the boardroom.

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'Now nine remain to fight for the chance to become Lord Sugar's business partner.'

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PHONE RINGS

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'5:45am.'

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PHONE RINGS

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-Hello?

-"Good morning. Lord Sugar would like you to meet him at 65 Fleet Street.

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-"The cars will leave in 30 minutes."

-Thank you.

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Cars will leave in 30 minutes. We're going to 65 Fleet Street.

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Something to do with newspapers, then.

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-Media or newsagents or...

-I have no idea.

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-Can you find out and get back to me in five minutes?

-SHE LAUGHS

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'At the heart of Britain's newspaper industry until the mid-80s,

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'London's world-famous Fleet Street.'

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-Good morning.

-ALL: Good morning, Lord Sugar.

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Well, this building was once owned by Rupert Murdoch's organisation.

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Roughly where you are standing, the printing presses

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used to churn out national newspapers every single day.

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Now the latest innovation in publishing

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is free premium magazines.

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In the trade, they're known as freemiums.

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And your task is to come up with a new freemium magazine

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and pre-sell the advertising space to some of the biggest media buyers in the country.

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The team that comes up with the highest amount of advertising revenue will win.

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The one that brings in the least will lose

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and in that team, one of you will be fired.

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OK, I'm going to tinker with the teams a little.

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Jim, you step over there to Venture.

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And you're going to be team leader, Jim.

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Leon, pop over there to Logic.

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And Natasha, no choice, you are team leader.

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OK, good luck, off you go.

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'Today, both teams must create free magazines.

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'Tomorrow, they'll pitch their publications

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'to Britain's three biggest buyers of advertising space.'

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-Just thinking what is going to appeal to the advertiser's target market.

-Yeah.

-Yeah.

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That's all. Forget about everybody else, however tempting it might be

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to create something well-rounded or something we would enjoy reading.

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'Base for both teams - free magazine publisher Shortlist Media.

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'In just four years, it's gone from zero to a £16 million turnover.

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-'Its boss, Mike Soutar.'

-Welcome to Shortlist Media.

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For you to create the next big hit launch in this marketplace,

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first of all, you're going to have to understand your readers and their needs.

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So this is all about understanding your consumer.

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Also, in magazines, deadlines are absolutely critical.

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Miss your deadlines and the printing presses will roll without you.

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'9am.

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'12 hours to the print deadline.'

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-I've never worked with you, Zoe.

-I've never worked with you, Jim.

-Look forward to it.

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I'm sure you're very good.

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The whole point is to get the most revenue from the advertisers.

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-Kwik-Fit, Diageo, Kellogg's, Nivea...

-They'll pay top-end.

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'First job - find a target market.'

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I've worked in the baby industry before. It's a very lucrative market.

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Lads' mag. Any benefits?

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'Leading Team Logic, Natasha.'

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I feel comfortable with lads' mag. Yeah?

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-We've got two lads. I don't read lads' mags very often.

-I do.

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Guys, I'm going to make a decision and I'm going to go for lads' mags, yeah?

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So let's get moving.

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-We're creating a lads' mag.

-Lads' magazines are about lads, yeah?

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Any guy from 21 through to about 35.

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The kind of guy that's got a bit of cash in his pocket.

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They like to get credit cards, spend their money on fashion, travel, gadgets.

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Let's get in the zone, Melody. Let's become ladettes.

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-I'm trying my hardest.

-Maybe we could feature in this.

-OK, let me stop you right there.

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'On the other team, a more buttoned-up approach from project manager Jim.'

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-I'm aiming towards over-60s.

-Yeah.

-What do any of us know about being over 60?

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If we pitch an over-60s magazine, I don't know how seriously they'll take us.

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It's an opportunity to be classy rather than cheap. More intelligent.

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They have the biggest circulation figures, as well.

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People need leadership. Some people are happy to follow

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and they need to know what they're doing.

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There's health and there's fashion...

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I can take their hearts and minds. I'm good at making them do what I need them to do.

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I want people's genuine support. Who would you pick, Zoe?

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The over-60s will challenge us but I think we could put more effort in

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-and hopefully get more fruit out of that one.

-OK. Glenn.

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-I think we could go with the over-60s.

-Are you strongly opposed?

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-No, I'm not strongly opposed at all.

-Grab a granny.

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Trying to nail anything on Jim

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is a bit like trying to nail a jelly to a wall.

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He never isolates himself

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to take his own decision. It's always with people around him.

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We need to think of a unique selling point for our lads' magazine. A USP.

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'Advertising buyers will want to see mock-ups,

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'a catchy title, pictures, headlines and dummy features.'

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I've never seen so many boobs in one mag.

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A lot of these mags have almost porn lines in the back.

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-Now, I don't...

-If you're Mercedes Benz, you're not going to want to be associated with it as an advertiser.

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-Porn sells.

-It would be quite difficult to create content with that tone.

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We could do an entrepreneurial side. A lot of people are starting businesses.

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Just more business-focused in general, not just entrepreneurs.

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Just for more professional lads.

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Does that translate into boring? I don't know.

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'11am.'

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It would be nice if you get a couple and you got them to do face-to-face shots and stuff.

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'While Jim and Zoe knock the layout into shape, Susan and Glenn head for a bowling club

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'to find out what older readers want.'

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-I can think of a million questions I want to ask them.

-What's the first one?

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-Stuff like, "What do you guys do?"

-Bowl.

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Hello! How many of you guys read magazines?

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My principal magazine is The Economist.

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-My principal magazine is Viz.

-THEY LAUGH

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One basic problem. You're aiming a magazine at over-60s

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but over-60s who look at it don't feel that they're over 60.

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-Tell me what's good about getting old. I want holidays without kids. We can still ski.

-Absolutely.

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What about something to aid you memory, like crosswords or little puzzles

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-to help your brains going?

-No way.

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I don't want knitting patterns, either, thank you.

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The focus should be on fun and enjoyment.

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Humour. I don't know whether you guys take any notice of that,

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whether it's the difference between you picking it up or not.

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Just to quickly move onto the name of the actual magazine.

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-I'm just going to fire some at you. Free 60.

-Keep going.

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-VitaLife.

-Something I feed my cat.

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-Joy.

-Hm.

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-First Lady.

-Absolutely not!

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-Radiance.

-Hm.

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-Eternal.

-Oh, my God, they're all horrible.

-They're all horrible! OK.

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-Any names of magazines that you do like?

-You've got to hit the thing head-on, like The Oldies.

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-Zimmer.

-THEY LAUGH

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-As long as it's a magazine title that you'd actually pick up.

-THEY LAUGH

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'In Central London, tackling Natasha's lads' mag with a student rugby team, Tom and Helen.'

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What we're doing is, we're creating a traditional lads' magazine,

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but also have quite a lot of input in there about business.

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-Yeah.

-Yeah, that's good.

-I wouldn't in any way say that it was a lads' mag.

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-I wouldn't want to give it that sort of brand.

-So altogether more tasteful.

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-Yeah.

-But still girls in there, but maybe not so blatant.

-Yeah.

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Would that be honest? You're not just saying that cos I'm a girl?

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Call it Boob-Free Business. THEY LAUGH

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What we're all saying is just raise the tone of the whole thing.

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They were quite keen on the business idea.

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Sort of, how to make money, how to set up in business. They liked that concept.

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-I think it would be a good read.

-We can incorporate business.

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I still feel like our primary unique selling point is naked-free.

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The only problem with naked-free is that's what sells.

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But they wanted to "raise the tone" were their words.

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Is tasteful a strong enough USP to base our magazine around? I don't think it is.

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Helen, do you want to shoot your names at us?

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My name was Covered.

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It would be reflective of the content, wouldn't it? It'd be reflective of our USP.

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-OK, do you have an alternative, Tom?

-I like Covered.

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-I know that's my name anyway.

-I like Covered, too.

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-It's good.

-Have you got it covered?

-Covered.

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'Not covered, Jim's team.'

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OK, we ran through all the ideas we had for the name of the magazine and they hated every single one.

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They're all too cliche. We need to be satirical.

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Why don't we call it Coffin-Dodger?

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Pension Mention or something like that?

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-I don't think we should mention pensions.

-The Old Boot or The Old Soak or The Old...

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-What's a term that you'd call an old person?

-Old Boot?

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What about Golden Oldie? No?

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-For the young oldies.

-For the young at heart.

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-For the young hearted.

-For the young at heart.

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For the old-looking young-hearted.

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-I don't know.

-I think for the young at heart.

-Yeah.

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How about something to do with being hip? Be hip. Hip replacement.

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Zoe's thought of a good one. Hip Replacements.

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Yeah, Hip Replacement. I like that. Yes.

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We've found common ground there, yeah.

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-I'm just thinking, is that a bit of a sensitive topic?

-No, I think it's...

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-All agreed on Hip Replacements say aye.

-"Aye."

-Was that an aye, Susie?

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No. But I'm happy to support it. No problem at all.

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'Hip Replacement fixed, next the text.'

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I think it's got to be 60 is the new 30, like...

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..get your arse out, get slimmed down, get active, get the fashion.

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You need to change your mental state first.

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Everyone thinks you die at 60. You need to change that.

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-No, you start at 60.

-Life begins, yeah.

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Front cover. Covered here.

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'Laying out headlines to lure the lads, Leon.'

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And then the work would have...

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-How to make £1,000...

-How to make a grand in a day.

-Love it.

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This is a lads' mag. We haven't used innuendos.

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-How do you blow your load? It sounds a bit rude, but it's also laddy.

-Like it!

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-How do you spend your cash?

-What do you do for release? I like that.

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'With a picture deadline in two hours,

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'Tom and Helen line up ladies for their cover shoot.'

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When you're taking photos, we need to get a little bit appealing to lads.

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-OK.

-And we were thinking that you could use Tom's suit jacket and Tom's glasses.

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Have her naked underneath. I'm thinking dirty secretary.

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Is it fitting into our target audience as we'd established from the focus group?

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Yeah, but one thing we need to bear in mind is our focus group was quite focused.

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OK? Stick to what we've got, OK?

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I've genuinely got no idea what I'm doing here.

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That's good. OK, thank you.

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You're thinking business and you're thinking surfing.

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Can we try with the working hard hat, as well?

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If I was PM on this task, it's not the avenue I would've gone down,

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but I have made my views clear. I thought it might look slightly tacky

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but I'm hoping they open it and it's what they want.

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Dear, oh, dear.

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I do wonder whether Logic have really understood

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the fact that this is a free magazine.

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They've seen the list of advertisers they have to pitch to.

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Are those the sort of people that want to stand right alongside somebody in a bikini?

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-Do you want me to...?

-No, I'm fine.

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-Oh!

-Oh!

-Oh, God!

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-THEY LAUGH

-Oh, brilliant!

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'3:30pm. Half an hour to the picture deadline.'

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Do something spontaneous, like "Whoa!"

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'Testing the stamina of her senior citizens, Susan.'

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Big smiles! Really, really happy!

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One, two, three, jump! Very happy! Fantastic!

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-I think we're wasting bloody time.

-You guys are going on a really amazing holiday, riding somewhere.

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-OK. Yeah, very good.

-Suze, do you want to direct? One of us can go through these photos.

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OK, so, lift her up! Lift her up!

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Very happy! Big smile, Simon! As though I just told a really funny joke.

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-No.

-Brilliant. Ohh! Get a little bit closer, guys.

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Hm, no.

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Big smiles. Really, really happy.

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No.

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-A little bit more love.

-No.

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-Big, happy smiles. Fantastic, guys.

-Yes.

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-Are we done with all the shots?

-I think we are, yeah.

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I have no idea what was good and what wasn't,

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so that was all Glenn's decision. I'll go by Glenn.

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'5pm.'

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-Hip Replacement.

-I like this.

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-OK. No, I don't.

-Right, turn it over.

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-I like this angle.

-No, I don't.

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I think that's too teenage girl.

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I came up with the concept Hip Replacement

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and "out with the old, in with the new."

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It does worry me. There is a danger that we could stray off the concept and I'm very worried about that.

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-That's nice.

-Do you like that, as well?

-Yeah, I do like it.

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-What are you trying to do?

-I'm making it a bit classier.

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Do you like that font? I just think you're taking all the irony out of it.

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-I was just playing with it, Zoe.

-I don't like it, but if you want to change it...

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No, I'm just playing with it.

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'Out looking for lads, the editorial team from Covered.'

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-How do you blow your load?

-How do you blow your load?

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-I'd rather not.

-That's fine, you don't have to say.

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-Doing a feature on "How Do You Blow Your Load?" Do you want to say what you spend your money on?

-Not really.

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-How do you blow your load?

-I blow my load going to the cinema, going to the theatre.

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-How do you blow your load?

-I am just very into fashion.

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Have you got your boxer shorts...?

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Are you ready? Perfect.

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'8pm. One hour to the print deadline.'

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I'll take a print-out of the contents page but I'll go over it again.

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One's called Pension Power. The second feature is Don't Forget The Kids.

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There's Taxing Stuff. That's basically money matters.

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And the two regulars that we've homed in on

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are It's Your Call and Love Technology.

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My concept is hip as in hip-hop, as is young, as if funky.

0:19:580:20:03

Ensure to insure. E-N-sure to insure.

0:20:030:20:07

He's produced a medicinal, health-feature magazine, which just looks idiotic.

0:20:070:20:14

I think we're pretty happy with the one where she's pulling her underwear down. Love it. Good work.

0:20:140:20:19

I never thought I would be excited about a lads' mag

0:20:190:20:21

until I was involved in creating one and now I think it's brilliant.

0:20:210:20:25

PHONE RINGS

0:20:270:20:30

We just wondered if you had a contents page for us?

0:20:300:20:33

We need to make this snappy, we're running out of time. How to make a grand in a day.

0:20:330:20:37

Finance geek. How do you blow your load? Happy with that at this stage?

0:20:370:20:44

Myself and Helen are uncomfortable with the "How to blow your load" label.

0:20:440:20:49

-I've made a decision on that.

-I just want to check.

0:20:490:20:52

Are we pitching this as raising the tone of lads' magazines?

0:20:520:20:55

Not particularly, no. Helen, this is not a conversation we need to have now

0:20:550:21:00

-so I want to wrap it up, OK?

-OK.

0:21:000:21:03

Oh, dear, what a day.

0:21:030:21:05

'9pm.

0:21:050:21:07

'The print run has started.

0:21:080:21:11

'Tomorrow the teams must pitch their magazine mock-ups to media buyers.'

0:21:110:21:16

Good morning. I'm here to tell you about our new magazine called Hip Replacement.

0:21:160:21:21

'And try to pre-sell as much advertising space as possible.'

0:21:210:21:25

Hey! How you doing, guys? It's all going good.

0:21:250:21:29

The key thing we want to establish, where are you at with the pitch and who's buzzing to deliver it?

0:21:290:21:35

I deliver pitches literally as I'm there.

0:21:370:21:43

Do you think that's appropriate in this situation?

0:21:430:21:47

-Suzie, have you given pitches of a professional nature before?

-Never.

0:21:470:21:51

I was expecting to come in here and somebody to say, "I'm doing it, I feel so hyped about it"

0:21:510:21:56

-and I haven't really got that.

-I'd like to do it,

0:21:560:21:59

but if you ask me who I think would hit the nail on the head, I'd say you.

0:21:590:22:02

-I personally think you, Jim.

-Zoe?

0:22:020:22:05

-I think you. SHE LAUGHS

-Do you think me?

-Yep.

-OK.

0:22:050:22:10

I think I've got three people who are happy to follow. Maybe they think I have all the answers.

0:22:110:22:16

But I'm putting my neck on the chopping block. There's no hiding from that fact.

0:22:160:22:21

I'm going to do the pitches tomorrow, but I want you tomorrow morning buzzing about it, too, OK?

0:22:210:22:27

'8am.'

0:22:360:22:38

-Good morning! I'm the editor of Covered Magazine.

-There you go.

-Lovely. Thank you very much.

0:22:400:22:46

-Wow!

-Right, pass a couple around.

0:22:470:22:50

-This is well good, guys!

-Brilliant!

0:22:500:22:52

-That's really very good.

-Looks appealing, doesn't it?

-Yeah!

0:22:520:22:57

This is what it's all about. Oh, wow!

0:22:570:23:01

-Wow!

-Oh, my God!

0:23:010:23:04

-Glenn, first impressions?

-Love it.

0:23:040:23:06

-I absolutely love it!

-That's a fantastic reaction!

-I absolutely love it.

0:23:060:23:11

'Armed with a rate card, the teams have add space in 35 pages to sell.

0:23:120:23:18

'Total potential value, £100,000.'

0:23:180:23:22

The way I'm going to price this, it's going to be rate card price of £6,000

0:23:230:23:28

and a reduced offer to £5,495.

0:23:280:23:32

'Lord Sugar has arranged three media buyers for the teams to pitch to.

0:23:330:23:38

'First up, mass-market buyer Carat.'

0:23:390:23:43

Hi, guys. Thanks for giving us the opportunity to speak to you.

0:23:430:23:46

We've got a really exciting new magazine that we've been working on. We've called it Covered.

0:23:460:23:51

It's great looking at naked women,

0:23:510:23:53

-but we thought it'd be nice if there was an approach to a business side of things.

-Very busy marketplace.

0:23:530:23:59

We think that this angle of work hard, play hard

0:23:590:24:02

gives something that's really fascinating and very relevant for today.

0:24:020:24:06

We've run a three-page feature and it's "How To Make £1,000 In A Day".

0:24:060:24:10

We managed to make £1,000 in a day, so it's based on a true story.

0:24:100:24:13

-Tell me about commercials.

-Our rates are starting from £1,500 for a half-page

0:24:130:24:19

and going up to £5,200 for the back cover.

0:24:190:24:23

OK. So how negotiable is that?

0:24:230:24:26

What I would say is that if you purchase the 35 pages,

0:24:260:24:30

-we can include the back cover free.

-So what's the total amount of money we're talking about for 35 pages?

0:24:300:24:37

-£103,000.

-£103,000.

0:24:370:24:39

I think you're a bit off the mark if I owned the whole magazine with all our clients

0:24:390:24:44

-but there's definitely a market, it's a tough market, but there is a gap in the market.

-Thank you.

0:24:440:24:50

-Thank you, guys.

-Thank you.

0:24:500:24:52

'After the pitches, media buyers will tell Lord Sugar

0:24:520:24:56

-'of any ad page space they'd like to buy.'

-That was really good!

0:24:560:25:00

-Jim. Pleased to meet you.

-'Next, something new for oldies.'

-Hi, I'm Zoe.

0:25:000:25:05

Gentlemen, firstly, thank you very much for giving us the opportunity to come in.

0:25:050:25:10

I present to you Hip Replacement.

0:25:100:25:14

-That's the title?

-That's the title, correct.

0:25:140:25:16

I don't like the title. I don't like the launch title at all.

0:25:170:25:22

Imagine me going to see one of our clients, I'd be laughed out of the room.

0:25:220:25:25

The demographic that we're targeting don't want to be patronised

0:25:250:25:30

and they appreciate the irony of the fact that they are of an age.

0:25:300:25:34

What I mean by the strapline is "Out with the old, in with the new".

0:25:340:25:38

I like the concept, I just don't like the title. How much are you selling it to us for?

0:25:380:25:42

-We're selling it to you based on the prices listed.

-No negotiation on that?

0:25:420:25:46

-They are our rate card prices.

-You'll find this when you go to agencies.

0:25:460:25:50

-We don't talk rate card.

-It's a difficult proposition and I appreciate where you're coming from.

0:25:500:25:55

To be fair across the market and give us a solid base, we're happy to exist with the rate card.

0:25:550:26:00

We're not looking for fair. Remember that we're trying to support you with your launch magazine.

0:26:000:26:06

-We really hope that your advertisers are interested in our concept.

-Thank you. Good.

0:26:060:26:12

Today is all about selling and negotiating.

0:26:120:26:16

And he didn't negotiate at all, really.

0:26:160:26:18

I'm worried we're being too greedy about the prices.

0:26:180:26:21

They're buyers. They drive a hard bargain. They want a better price.

0:26:210:26:25

-Let's not lose our shirt straight off the bat.

-What if the other two advertising agencies

0:26:250:26:30

aren't interested at all because of the price and we lose out on all three?

0:26:300:26:34

-I'm happy to take the reins on that.

-For me, we should really slash our pricing.

0:26:340:26:38

'Next up, with a client spend of over a billion pounds a year, Mediacom.'

0:26:400:26:46

I mean, I'm banking a lot on this one, so this one's got to be the creme de la creme.

0:26:460:26:50

I'm deliberating, Leon, between me taking the pitch and you taking it.

0:26:510:26:57

-I think we should stick with Leon.

-I vote me.

0:26:570:27:01

I thought you did well. It's a bit unfair to bring it up and say, "I might take it".

0:27:010:27:05

Cos the thing is, we've got five minutes.

0:27:050:27:07

What I'm saying is, all I want is for us to win. Yeah?

0:27:070:27:11

So I'm uber, 100 percent taking the last one.

0:27:110:27:14

-Afternoon.

-My name's Natasha, I'm the editor.

0:27:150:27:18

-Hello, I'm Claudine.

-Hiya, I'm Leon.

-This is Leon.

-Nice to meet you.

0:27:180:27:22

First of all, I think it's about time we uncovered our brand.

0:27:220:27:26

It's actually called Covered.

0:27:260:27:29

The USP is the work-hard, play-hard.

0:27:290:27:32

We see it as a little bit of a gap in the market

0:27:320:27:35

in regards to being able to combine both.

0:27:350:27:37

In order to play hard, you've got to work hard.

0:27:370:27:40

-Right, we're certainly going to talk about...

-Start from the top.

-Yeah, sure.

0:27:400:27:46

We're going to talk about the money, which is the feature for the first launch. We're going to have, er...

0:27:460:27:52

-Sorry.

-Finance geek.

-A finance geek. We've got "How do you spend your cash?"

0:27:520:27:56

What I would say, Leon, is certainly we are a lads' magazine. Yeah?

0:27:560:28:01

We don't want to hide from that. That's what we want to project.

0:28:010:28:04

So do you work with an existing lads' magazine?

0:28:040:28:08

-We work with all of them.

-All of them. OK.

0:28:080:28:10

Our spend in this market has massively gone down year on year.

0:28:100:28:15

Would you suggest that the decline in the market is due to the economy?

0:28:150:28:19

No, I think the decline in the market is down to people not understanding young guys as they are now.

0:28:190:28:26

OK, which is more than a fair comment.

0:28:260:28:29

-So do you think we've missed... The tone isn't quite what they'd be looking for?

-Yeah.

0:28:290:28:34

-That's a shame.

-I'd really be looking at about £1,500 a page

0:28:340:28:39

and that would have to be facing some relevant editorial.

0:28:390:28:42

We need to be hitting a benchmark, really, of at least £2,000 per page.

0:28:420:28:48

-That isn't going to happen.

-If you're telling me no...

-I'm telling you no.

0:28:480:28:52

I will agree on £1,500 per page.

0:28:520:28:54

-OK.

-Fabulous.

0:28:540:28:57

'After a painful first step, another try for Hip Replacement.'

0:28:590:29:03

So our target market is the newly-retired, say, from 60 to 70.

0:29:040:29:09

This demographic that we're most interested in is the intellectual and the educated.

0:29:090:29:14

Little granny sitting in a rocking chair knitting, that stereotype has long gone.

0:29:140:29:18

So basically, we're being a bit risky, a bit edgy,

0:29:180:29:21

and it's a magazine for that demographic called Hip Replacement.

0:29:210:29:25

And we wanted to be ironic.

0:29:250:29:27

I kind of bought into it all the way up to there,

0:29:270:29:31

but the name just gives it the whole stereotype back again.

0:29:310:29:34

And I'm not necessarily sure that they would think that that's a play on words.

0:29:340:29:40

-So maybe when I see some of the editorial...

-Yes.

0:29:400:29:43

We have an area called The Old Favourites, appreciating that you've got a phone network.

0:29:430:29:48

Love Technology, Claudine. Beginner, intermediate and advanced.

0:29:480:29:52

So the beginner wants to just be able to make calls.

0:29:520:29:56

The intermediate might like to take pictures. The advanced might like to use it for email.

0:29:560:30:00

It's a bit patronising. OK, there is a gap in this market

0:30:000:30:04

so would you be willing to do a rate of around £2,000?

0:30:040:30:09

-Yes.

-OK.

0:30:090:30:11

'£500 a page better than lads' mag Covered.'

0:30:110:30:16

I'm wondering if we should take a softer approach.

0:30:180:30:22

We're not going to change our magazine based on one pitch.

0:30:220:30:25

Not change our magazine, but the way in which it's presented is important, I think.

0:30:250:30:30

Is a soft approach basically an insurance approach where we have no conviction?

0:30:300:30:34

We don't want to drop our pants before the end.

0:30:340:30:37

-PHONE RINGS

-Did you like my pitch or not?

0:30:370:30:39

I think you stumbled a bit and it is what it is.

0:30:390:30:42

Let's just hope you can do the full pitch without getting interrupted.

0:30:420:30:45

-Hey? Sorry, say that again, Leon.

-It was more of a joke. Yeah, I think you'll be fine.

0:30:450:30:51

'Final pitch - Maxus, a boutique buyer with blue-chip clients.'

0:30:530:30:58

-Hello there.

-Hello.

-Here we go. "Work hard, play hard" is our unique selling point.

0:31:000:31:06

Let's face it, lots of guys like to get a bit of dollar in their pocket to impress the ladies. Yeah?

0:31:060:31:13

So we feature in our lads' magazine, "How do you blow your load?"

0:31:130:31:17

which translates into, "How do you spend your cash?"

0:31:170:31:20

-Are you happy with that?

-We embrace that we are a lads' magazine.

0:31:200:31:24

-How do you think advertisers will feel about blow your load?

-That phrase?

0:31:240:31:28

I think it's a lads' magazine.

0:31:280:31:31

I do feel like I've gone back to the 90s.

0:31:310:31:33

That's what Loaded was doing in 1995 and I think men have grown up.

0:31:330:31:38

You have straight away alienated probably 80 percent of our client base.

0:31:380:31:42

We believe that the business aspect balances everything out.

0:31:420:31:48

-Our advice would probably be, in the future, to tone that down.

-Yeah.

0:31:480:31:53

'Stepping up with Hip Replacement, Glenn.'

0:31:540:31:58

Now, the reason we've picked the over-60s is because we feel

0:31:590:32:03

that they are a massively untapped resource

0:32:030:32:06

and we've come up with Hip Replacement

0:32:060:32:08

with the tagline, "Out with the old and in with the new".

0:32:080:32:12

We want to dispel this image. We want it out that the old are done and dusted.

0:32:120:32:18

We want to say that they're in with the new, basically.

0:32:180:32:21

-This is the front cover.

-Could we give you some immediate feedback?

0:32:210:32:25

My heart slightly sank, and I think John's jaw dropped.

0:32:250:32:29

This does look like Viz have done a magazine for the over-60s.

0:32:290:32:34

-You've got a picture of someone in a cardigan.

-We're showing that... We're showing both sexes.

0:32:340:32:39

We're trying to get through to people. We feel that, erm...

0:32:390:32:44

..basically, the content is what sells it.

0:32:440:32:47

That looks...pretty good.

0:32:470:32:49

-You like this?

-Yeah, I like that.

0:32:490:32:51

We're taking the demographic who are, by their very nature, becoming more modern

0:32:510:32:55

and we're keeping it modern and keeping it fresh.

0:32:550:32:58

I'm interested in this. I think there is a gap in the market.

0:32:580:33:01

If I went to my client and said the rate card's £5,000 for the inside front cover,

0:33:010:33:05

we've getting 50 percent discount off that, it might be something I can sell.

0:33:050:33:09

OK. 50 percent is bold in terms of what we were considering.

0:33:090:33:14

A lot of launch magazines give their advertising for free to encourage other advertisers in.

0:33:140:33:19

-I preferred when it was 50 percent as opposed to free.

-That's your final offer.

0:33:190:33:23

Everybody in agreement with that?

0:33:230:33:25

OK, we'll take that back and talk to clients.

0:33:250:33:29

We weren't on the back foot in the negotiation because he liked it.

0:33:300:33:34

That kept us in a strong position.

0:33:340:33:37

'Tomorrow, given away free in the boardroom,

0:33:370:33:41

'the results.'

0:33:410:33:43

You can go through to the boardroom now.

0:34:230:34:26

-Good afternoon.

-ALL: Good afternoon, Lord Sugar.

0:34:460:34:49

Well, there's been a big shift in the market towards these free magazines.

0:34:520:34:57

A very popular thing these days. The media has changed tremendously over the years

0:34:570:35:01

and, of course, the main commercial aspect of that is the advertising revenue.

0:35:010:35:06

Now, Natasha, I made you team leader. Natasha was a good team leader?

0:35:060:35:11

-Yeah, very passionate.

-She made a good editor.

0:35:110:35:14

-Your team came up with this, right?

-Covered, that's right.

0:35:140:35:17

-Tell me about it.

-We came up with the concept and the unique selling point

0:35:170:35:22

of "work hard, play hard" for lads' magazines.

0:35:220:35:26

-It's for the lads and finance. So it's...

-The work hard, play hard balance.

0:35:260:35:29

-Like the FT with a swimwear section in it?

-Not exactly, no.

0:35:290:35:33

It was trying to be business related, entrepreneur related, work related.

0:35:330:35:37

-Who went to the focus group?

-Myself and Tom.

-What did you glean from the focus group?

0:35:370:35:42

They were saying stop under-estimating us.

0:35:420:35:44

They read lads' magazines but they're interested in careers...

0:35:440:35:48

Don't be condescending, don't talk down to us.

0:35:480:35:51

We are interested in finance and our careers.

0:35:510:35:54

They told you, "Don't talk down to us," and you're coming up with the same old stuff.

0:35:540:35:58

Bearing in mind your business model is all about being supported by advertising,

0:35:580:36:04

tell me about who you think the potential advertisers are going to be in the book.

0:36:040:36:08

We had the three agencies and a list of their clients. There was a lot of finance clients.

0:36:080:36:13

You've got articles in here, "How to blow your load".

0:36:130:36:16

-Who would be advertising next to that, then?

-There's companies that alcohol, there's a strip club.

0:36:160:36:23

Banks wouldn't go anywhere near that.

0:36:230:36:25

Hindsight is a lovely thing. Helen and I pushed hard at one stage

0:36:250:36:29

-to move away from the "blow your load", but we didn't push hard enough.

-You did, to be fair.

0:36:290:36:35

I think I was the one most strongly against the concept.

0:36:350:36:39

I see one of the articles, "How to make £1,000 from rubbish".

0:36:390:36:42

-Whose idea was it to include that?

-That was my feature.

0:36:420:36:46

Good. That is entrepreneurial spirit.

0:36:460:36:49

You found out how to do it from the previous tasks and you decided to make a feature of it.

0:36:490:36:54

I think that's quite smart.

0:36:540:36:56

Jim, Venture.

0:36:560:36:59

-Yes, Lord Sugar.

-Do you feel you had a good team leader?

-Yes.

-Yeah, definitely.

0:36:590:37:03

-Speak up.

-OK. I said, "Let's go for over-60s". Zoe said, "Let's go for over-60s".

0:37:040:37:09

Glenn says, "Over-60s" and Susan was sitting on the fence but then backed us on over-60s.

0:37:090:37:15

It's a good market. Us over-60s, we are a huge market.

0:37:150:37:20

-Mm-hm.

-Lot of disposal income. I want to know, where did you get this name from?

0:37:200:37:25

I somehow came up with this Hip Replacement,

0:37:250:37:28

but this developed into a whole concept,

0:37:280:37:31

as in replacing where hip is.

0:37:310:37:34

-It's a play on words, isn't it? Meaning it's quite cool.

-Exactly.

0:37:340:37:38

-And it's also...

-But unfortunately, in my opinion, it's kind of backfired here.

0:37:380:37:43

Hip Replacement. I'm reading it exactly what it means.

0:37:430:37:46

-I mean, you know...

-We've got the tagline at the bottom, "Out with the old, in with the new".

0:37:460:37:53

-That makes it worse, doesn't it? Out with the old hip and in with a new one!

-It's satirical.

0:37:530:37:58

It's like a do-it-yourself hip replacement.

0:37:580:38:01

-The feedback...

-They came up with some very tedious names, like Pension Mention.

0:38:010:38:06

-Somebody, I can't remember who it was, came up with Coffin Dodgers.

-Coffin Dodgers?

0:38:060:38:11

-They said, "Really push the boundaries, really break the mould."

-We felt it was risque and edgy

0:38:110:38:17

and with a medical connotation that is applicable to that age group.

0:38:170:38:21

All right. Look, you went and pitched your magazines to the professionals.

0:38:210:38:26

So we're going to find out what they thought and where they'd put their money.

0:38:260:38:30

So, I'm going to start off with Maxus.

0:38:330:38:38

Karren, how did Logic do?

0:38:380:38:40

They didn't really like it. Didn't like the "How to blow your load" angle but said they'd take £9,000.

0:38:400:38:46

9,000. And Maxus for Venture?

0:38:460:38:51

More impressed. They would take £12,000.

0:38:510:38:54

-Mediacom.

-Again, they thought it was dated.

0:38:560:38:59

They thought it was very stuck in the 1990s.

0:38:590:39:02

They decided to take £7,500 worth of advertising.

0:39:020:39:06

-Nick, on Mediacom?

-Claudine at Mediacom was prepared to

0:39:060:39:10

put her toe in the water to the tune of £16,850.

0:39:100:39:15

Right. OK, so we've got 28 grand on the clock against 16.

0:39:150:39:20

While I'm with you, Nick, Carat.

0:39:200:39:23

-Carat loathed it and weren't prepared to buy anything.

-Nothing?

-Nothing.

0:39:230:39:31

For Logic, Karren?

0:39:330:39:35

Well, they liked it so much,

0:39:350:39:39

they wanted to buy every page in the book

0:39:390:39:42

and they offered £60,000 to do that.

0:39:420:39:44

-For kind of an exclusive.

-For an exclusive, yeah.

0:39:460:39:49

That's a very, very good deal. Yeah. Now, I'm not sure about the front cover.

0:39:490:39:54

Did you ever go to work looking like that, Karren, in your 20 years?

0:39:540:39:58

-I can safely say no, I have never been to work looking like that.

-No.

0:39:580:40:01

Well, look, having battled it out in the world of publishing, I've got a treat for you.

0:40:010:40:06

Something a bit unique. I'm going to send you into some gentlemanly sport.

0:40:060:40:12

You're going to be trained by some British champions in the art of fencing.

0:40:120:40:17

So have a good time and I'll see you on the next task, OK?

0:40:180:40:23

-Thank you.

-And I'll be looking forward to hearing who is the Errol Flynn amongst you.

0:40:230:40:28

I'm surprised, to be honest, because I think you had the biggest market. Jim, take your team away.

0:40:360:40:41

Go and have a chat about what went on.

0:40:410:40:44

I'll see you back here shortly. One of you will be leaving today.

0:40:440:40:48

OK? Off you go.

0:40:480:40:51

En garde! Bravo! So two steps. One, two.

0:40:570:41:02

Good. Two steps back. Very good.

0:41:020:41:05

THEY LAUGH

0:41:240:41:27

-APPLAUSE

-Well done, girls, great effort.

0:41:270:41:30

Guys, congratulations.

0:41:300:41:32

We certainly haven't been given the booby prize

0:41:320:41:34

but I think it was the boobies that made us win the treat,

0:41:340:41:37

-so congratulations!

-Well done!

-Well done.

0:41:370:41:41

Right, guys, we lost. Was there anything you would've changed, Glenn?

0:41:480:41:54

Maybe that first pitch.

0:41:540:41:56

They did say, "We could fill the 35 pages if you give us a cheap price"

0:41:560:42:00

and it went straight over Jim's head.

0:42:000:42:02

-If we'd gone in at bottom price...

-We didn't get it cos he hated the name.

0:42:020:42:06

We all endorsed the name. That's the reason why.

0:42:060:42:08

Zoe thought of the name, OK?

0:42:080:42:11

We backed it, but she thought of it.

0:42:110:42:13

We tried to tap into a market that none of us knew anything about.

0:42:130:42:17

I completely disagree. I don't think you can back out at this late stage and say, "The whole thing was wrong".

0:42:170:42:22

I was the only one who opposed the name Hip Replacement.

0:42:220:42:26

Everyone else seemed to be really gunning for that.

0:42:260:42:29

I'm not backing out, I'm just trying...

0:42:290:42:31

Every single view that I had, the entire team was opposed.

0:42:310:42:34

We lost and it is what it is. We know what happens next.

0:42:340:42:38

-PHONE RINGS

-Hello?

0:42:430:42:46

Yes, could you send the four of them in, please?

0:42:460:42:49

Yes, Lord Sugar.

0:42:490:42:51

Lord Sugar's ready for you now.

0:42:510:42:53

OK, well, Jim, clearly something went wrong with the pitching to the advertising agencies.

0:43:080:43:15

-Any thoughts?

-Yeah, I do have thoughts. They made a point straight off the bat

0:43:150:43:20

that their advertisers would not want to be in a magazine with that name.

0:43:200:43:24

The name Hip Replacement is bad.

0:43:240:43:26

-It is bad.

-It's...

-I'm disappointed that all four of you stuck to that title.

0:43:260:43:32

I was the only person who disagreed with the name.

0:43:320:43:34

-But you didn't...

-I did.

-I didn't hear...

0:43:340:43:37

-Your voice must have been lost in translation.

-I absolutely did.

-I definitely did not hear. Did you?

0:43:370:43:42

-She did say she wasn't agreed with it but there was no strength.

-It's a whisper in the night.

0:43:420:43:47

-Zoe, you started off with a concept of "60 is the new 30".

-Yeah.

0:43:470:43:52

-When I look at this, I don't see that being projected.

-I don't, either.

0:43:520:43:56

-Who didn't project it properly?

-That's what I don't understand.

0:43:560:44:00

I thought we came up with this "hip" which was the digital font

0:44:000:44:03

and then I came back and it was Vanity Fair text

0:44:030:44:07

-and I genuinely don't understand...

-You were there.

-Were you in front of the screen?

0:44:070:44:12

-I was sat at the table behind.

-I said when we put the digital font on, "That doesn't look right"

0:44:120:44:17

and you agreed and I said, "We'll revert back to the text which was more legible" and you said OK.

0:44:170:44:21

-No.

-Jim, Jim. This must have come about by your direction.

0:44:210:44:26

It's not exactly how it went, but yes, the finished cover has got more of my hand on it then anybody else's

0:44:260:44:33

-but at all stages of that, Zoe contributed.

-I personally wanted a different front cover.

0:44:330:44:39

-That photo's awful.

-This is pretty old-fashioned stuff.

0:44:390:44:43

I gave a brief tighter than a duck's behind for the photo shoot.

0:44:430:44:46

A young couple who were younger than their age. The only shot we could use was that shot.

0:44:460:44:52

We gave you a selection of photos and that was your choice.

0:44:520:44:55

And they were based on your brief.

0:44:550:44:57

-If we give you what you want, you can't complain.

-My brief was single shots, as well.

0:44:570:45:02

I showed the piggyback shot with the title Hip Replacement.

0:45:020:45:06

-A piggyback and Hip Replacement...

-It's ironic. It probably would've done better.

0:45:060:45:10

-Jim, what did you want to see?

-I wanted people like that.

0:45:100:45:14

People like that, but anything that could show a bit of action or activity.

0:45:140:45:18

-And fun.

-I said, "Show that they're having fun and doing things that aren't in their age group."

0:45:180:45:22

-Did those photos not contain that? They did.

-They didn't. I wish they did.

0:45:220:45:26

-Susan.

-We had bikes, we had boxing gloves, we had princess lifts.

0:45:260:45:31

-They were there.

-So many different types of scenes.

0:45:310:45:34

I think you're missing the point. Some of the content in here is condescending to say the least.

0:45:340:45:39

-Technology. You're a bit of a technologist.

-And that's...

0:45:390:45:43

Do you think us people who are 60 are so bleeding thick, we need to go, "How do make a phone call"?

0:45:430:45:48

Are you taking the piss or what? I'm supposed to be 60 thinking I'm 30.

0:45:480:45:52

But Lord Sugar, you're in the technology industry.

0:45:520:45:55

-You'd probably...

-I look at him as a classic example

0:45:550:45:58

and even he has glided through technology.

0:45:580:46:01

He'd be insulted if you said to him how to make a bloody phone call!

0:46:010:46:05

You pitched to three different companies

0:46:050:46:07

and I think, Jim, you did two of the pitches, and Glenn, you did one.

0:46:070:46:11

Actually, this is the essence of the failure of this task.

0:46:110:46:15

Two factors - contribution and cowardliness.

0:46:150:46:18

Contribution - 60 percent, 25 percent, 10 percent, 5 percent.

0:46:180:46:22

-Cowardliness...

-Cowardliness, I'm...

-Let me finish.

0:46:220:46:26

"I'll pitch, but you'll be better, Jim."

0:46:260:46:28

You had five hours to prepare a pitch, but I'll be much better.

0:46:280:46:32

The next morning, I manned up and took it on.

0:46:320:46:34

-Susie never stepped up at all.

-Why didn't you do it, Susan?

0:46:340:46:37

-I did actually put my hand forward. The reason...

-You know what?

-Don't even...

0:46:370:46:42

-The reason...

-Please, be true to yourself with your answers.

-I will.

0:46:420:46:45

It's unfair to say that I didn't contribute to the pitch.

0:46:450:46:48

I'm going to make a valid point, because it looks as if we're all trying to shoot Bambi.

0:46:480:46:52

-Which one is Bambi?

-Susie is Bambi because of her lack of contribution

0:46:520:46:57

-and her half-hearted nature.

-That's unfair.

0:46:570:47:00

-It's not unfair, Susie. I wish it were.

-It was actually Bambi's mother that got shot.

0:47:000:47:04

I did honestly put myself forward for the pitch.

0:47:040:47:08

-Others are saying you didn't.

-I did say it! Honestly!

0:47:080:47:12

You did say it, but it was less than half-hearted, no disrespect. I felt if I didn't pitch all three...

0:47:120:47:19

Before we get terribly carried away with the pitching side, Jim, you might be interested to know that

0:47:190:47:24

one of the major media buying companies, the one that didn't give you any money, said you were,

0:47:240:47:29

"Inflexible, not prepared to negotiate..."

0:47:290:47:34

This is on the prices matter. I was going to bring that up.

0:47:340:47:37

What discount did you offer them?

0:47:370:47:39

-They weren't interested in taking...

-They said to us...

0:47:390:47:43

"What's your best price?" and we didn't offer any discount at all.

0:47:430:47:47

-Yeah, nothing.

-They did not like the title. OK?

0:47:470:47:50

This is business acumen now.

0:47:500:47:53

-The business talk in this industry is, "What's your discount from the rate card?"

-Yes.

0:47:530:47:58

Am I hearing correctly, that you didn't offer them anything?

0:47:580:48:01

-We did offer...

-Expected them to pay rate card for a brand new magazine?

0:48:010:48:05

-We offered them discount if they...

-Ten percent.

0:48:050:48:08

One of the people you did get an order from, what did you give them by way of discount?

0:48:080:48:12

-We gave them more aggressive discount.

-Why?

0:48:120:48:15

Because we were in a more informed position.

0:48:150:48:17

In order words, the penny dropped that you'd made a cock up on your first pitch.

0:48:170:48:21

-We...

-Jim, who's responsible for the failure of the task out of this four? Who should go home today?

0:48:210:48:26

I would happily bring all three back, but who's responsible for the failure of this task

0:48:260:48:31

is the meek little mouse and that's Susan, followed closely by Glenn and not too far behind by Zoe.

0:48:310:48:37

I was the project manager that they loved and I led them to defeat.

0:48:370:48:41

It's not about love. Let's not get carried away.

0:48:410:48:43

Love? You've been doing enough talking today that some of it is on my behalf, really.

0:48:430:48:48

My question is, who are you bringing back with you?

0:48:480:48:50

-I'm certainly bringing back Susie and Glenn.

-OK.

0:48:500:48:54

-Zoe, I'll see you on the next task, OK?

-Thank you, Lord Sugar.

0:48:540:48:58

OK, you three, step outside and I'll call you back in a bit. I want to talk to Karren and Nick.

0:49:020:49:09

I tell you what, he can talk, that Jim, can't he?

0:49:140:49:17

But the thing is, he always covers his arse.

0:49:170:49:21

He never takes a unilateral decision.

0:49:210:49:23

It's interesting Susan comes into the boardroom time and time again

0:49:230:49:27

-with all these wonderful task-saving ideas...

-And turns into a mouse.

0:49:270:49:31

-This is the mousetrap.

-Yeah.

0:49:310:49:33

The thing about Glenn is, he always falls back to, "I've never done it before, this is my first time".

0:49:340:49:40

To be honest, his pitch was very, very average.

0:49:400:49:43

-PHONE RINGS

-Lord Sugar will see you now.

0:49:430:49:47

Right, Jim, you said in a rather derisory manner,

0:50:010:50:06

referring to Susan as a mouse, is that right?

0:50:060:50:09

-I didn't mean to be offensive. My point was...

-It wasn't complimentary, was it?

0:50:090:50:13

No, but it was to highlight her meek attitude.

0:50:130:50:17

I think, during the tasks, I do try to voice myself,

0:50:170:50:20

but I think I lack respect from the rest of my team members. But I actually have my own business

0:50:200:50:26

and that is something that these two can't say. They've only ever worked for other people.

0:50:260:50:31

-They've never taken the initiative to work for themselves.

-Fair comment. The mouse that roared.

0:50:310:50:36

-What have you got to say about that, Jim?

-It was refreshing. It was interesting to hear the mouse roar.

0:50:360:50:41

But there are some times where she whispers and maybe goes unheard

0:50:410:50:46

and there are some times where she doesn't say things.

0:50:460:50:49

-She says she does.

-For example, I started the discussion about pricing

0:50:490:50:53

and Susan said, "I brought up pricing". That's not true.

0:50:530:50:56

Susan said, "Let's slash the price. We must slash the price."

0:50:560:51:02

-She was at it all the time.

-Thank you very much, Nick.

0:51:020:51:06

Nick, what we're both saying is true.

0:51:060:51:09

-Really?

-In the third pitch, I brought up the topic of price

0:51:090:51:12

and I said, "We need to have a discussion..."

0:51:120:51:15

Susan's still pushing for greater percentage, "We've got to come away with something".

0:51:150:51:20

-I actually said that, Nick.

-Oh, God.

0:51:200:51:23

-Glenn, it's your dream to be in business, right?

-100 percent.

0:51:240:51:27

You described yourself as a barrow boy who done well.

0:51:270:51:30

I've promoted live music, I'm a social secretary at a football club, they both turn money over.

0:51:300:51:36

-So you're not a bit of a Del Boy, then?

-I'm not a Del Boy.

0:51:360:51:39

I thought you were one of those people who thought Fools And Horses was a business documentary.

0:51:390:51:44

-I've reached a position which is reserved...

-You're an engineer.

-Yes.

0:51:440:51:47

I have started ventures on my own and I have not failed in anything I've tried.

0:51:470:51:52

The pitch that I went forward for where I've had no experience we pulled money away from.

0:51:520:51:57

-I think that's pretty good for a first go.

-I wonder, would Nick agree

0:51:570:52:01

that when you were looking for your words, I stepped in, and come the negotiation, I led that.

0:52:010:52:06

Because you're a control freak. You never let anyone finish a sentence.

0:52:060:52:10

-Do you honestly believe that?

-To be honest...

-I heard a little "Mm" from Nick here when you said that.

0:52:100:52:17

-Have you come across him as a bit of a control freak?

-Yes.

0:52:170:52:20

You are what I would call a passive aggressive. You charm people into going along with your ideas.

0:52:200:52:27

I don't try to deceive anybody, Karren and Nick.

0:52:270:52:29

I put myself out there. I don't think that these two punters to my left and right can say that.

0:52:290:52:34

-I think they can.

-I really don't...

0:52:340:52:37

-You wouldn't let anyone.

-I asked you to do the pitches.

0:52:370:52:41

And, yes, we make mistakes, and I hold my hand up and say,

0:52:410:52:44

"If I had more industry experience, I might have given more discount"

0:52:440:52:48

-and I feel the noose tightening.

-One could argue that is the biggest error.

0:52:480:52:52

You said the noose is around your neck. You've got her in the mousetrap.

0:52:520:52:56

It sounds like a bleeding Agatha Christie play.

0:52:560:52:58

Who should get fired, then? I'm sure you're going to exclude yourself.

0:52:580:53:03

Susie should be fired for obvious reasons. She's front of house and all style, no substance.

0:53:030:53:08

All style, no substance.

0:53:080:53:10

-Every single thing that you asked me to do on this task, I did to the best of my ability.

-Pitch?

0:53:100:53:16

-Do you think...

-I asked you to pitch.

-I didn't put myself forward as strongly as Glenn.

0:53:160:53:20

I admit I lacked confidence and I should've put myself forward more.

0:53:200:53:24

You lacked passion, enthusiasm, contribution, getting involved.

0:53:240:53:28

I feel that every single thing I have done has been overlooked.

0:53:280:53:32

-I don't...

-You have tunnel vision.

0:53:320:53:35

-You put blinkers on and ignored everyone else...

-I want this.

0:53:350:53:39

I want your investment more than anyone else in this room.

0:53:390:53:42

-That's untrue.

-That's untrue.

-I've had my own business, I know what it is like to create something

0:53:420:53:47

-that you've produced yourself. I am 21 and I have had...

-Stop using your age. It doesn't make any difference.

0:53:470:53:52

-We're all in this process together.

-You didn't have the initiative to do what I've done.

0:53:520:53:57

Where's your initiative in this process?

0:53:570:54:00

She ain't doing too bad now. You beat her up before. She's got no support from you lot.

0:54:000:54:05

But what sticks in my mind is finding yourself in this position all the time

0:54:050:54:09

-where no-one's ever agreeing with what you're saying.

-I honestly feel that they look at me and they think,

0:54:090:54:15

"Young, naive, no experience, let's pick on her, let's get rid of her, she's an easy target."

0:54:150:54:19

-That is how I feel.

-I think that you're just marginally worse than Glenn, so I'm not picking on you.

0:54:190:54:26

-I said...

-ALAN CHUCKLES

-That's ridiculous.

0:54:260:54:29

-Hang on.

-You are a different class, son.

-You never make a decision without passing it out to everyone.

0:54:290:54:34

You never just say, "That was my idea". You don't take responsibility.

0:54:340:54:38

You want to go to someone who has natural business acumen.

0:54:380:54:41

You don't know how to do business. With the agents, you didn't even think to discount the price.

0:54:410:54:47

OK, look, I think I've had enough.

0:54:470:54:50

Jim, I'm starting to think about whether I want to be in business with somebody

0:54:500:54:55

who finds its difficult to admit that he's done something wrong.

0:54:550:55:00

-You're great at deflecting questions away.

-May I speak, Lord Sugar?

0:55:000:55:04

No, I don't want any more speaking now. It's not once, it's several times

0:55:040:55:09

that I've been told by Nick that you have, I suppose, this manipulative manner

0:55:090:55:15

to get everybody on side and never make a decision on your own

0:55:150:55:18

and anybody who goes into business with me has to make decisions on their own.

0:55:180:55:22

Glenn, you said that you run some social club and all that type of thing.

0:55:240:55:28

That's not real business. I've had a problem in the past few weeks

0:55:280:55:32

grasping what your USP is, really.

0:55:320:55:36

Susan, it's not an excuse, your age, yeah?

0:55:390:55:43

Cos I was younger than you when I started my business.

0:55:430:55:46

And no-one shoved me around, OK?

0:55:460:55:49

You want to play in a big person's world, you have to become a big person.

0:55:490:55:54

Susan, I may have heard it too many times and you may be too young.

0:56:010:56:05

But I think that Glenn, I have never yet come across

0:56:060:56:12

an engineer that can turn his hand to business.

0:56:120:56:16

So, Glenn, you're fired.

0:56:160:56:19

Thank you for the opportunity, Lord Sugar.

0:56:190:56:22

Now, you can talk the hind legs off a donkey.

0:56:300:56:33

-But what I've forgotten about bullshit you ain't even learnt yet. Do you understand me?

-I do.

0:56:330:56:39

So you know what I like. I saw a glimmer in you of some kind.

0:56:390:56:45

Play to it, yeah? And Susan,

0:56:450:56:47

it's what you've done in the past outside of this process that's left you here.

0:56:470:56:51

-I understand.

-Now you have to show me that you can actually do what you claim you've done.

-I will.

0:56:510:56:57

-Go back to the house. I'll see you on the next task.

-Thank you.

0:56:570:57:00

All the best.

0:57:020:57:04

Glenn, I don't know, I didn't see much from him.

0:57:070:57:11

I think you've given Susan an opportunity now to actually stamp her personality in this process.

0:57:110:57:18

-If she doesn't do it, you're quite entitled...

-And him, also.

0:57:180:57:21

It's not the ending I wanted. He just doesn't want to work with an engineer.

0:57:320:57:36

I honestly don't know why.

0:57:360:57:38

I didn't fail at one thing.

0:57:380:57:41

Obviously, I failed at impressing Lord Sugar, but, you know...

0:57:410:57:45

Jim kind of went, "Lord Sugar, you're implying that it's arse-covering going on"

0:57:460:57:50

and Lord Sugar was like, "Yeah, that's exactly what I'm implying."

0:57:500:57:54

And Jim took exception to that.

0:57:540:57:56

I think Jim has been fired.

0:57:570:57:59

-I think Susie's probably gone.

-Who knows?

0:58:010:58:03

-Oh, God.

-THEY CHEER

0:58:030:58:07

Oh, my God!

0:58:080:58:12

'In the fight for Lord Sugar's quarter-million-pound investment,

0:58:120:58:16

'eight candidates remain. Next time...'

0:58:160:58:19

-I hope you've got your passports cos we're off to Paris.

-Oh, wow!

0:58:190:58:24

-'It's the fast track to France...'

-Bonjour. Er...

0:58:240:58:29

Er...

0:58:290:58:30

'..with the best of British.'

0:58:300:58:33

He said it's not nice.

0:58:360:58:38

I've got Euro signs in my eyeballs now.

0:58:380:58:41

'And for one, it's the guillotine.'

0:58:410:58:44

You should've stuck with your guns because you're fired.

0:58:450:58:48

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0:58:490:58:53

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0:58:530:58:57

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