Lord Sugar instructs the teams to build junk collection businesses. With tough scrap dealers and quick-witted builders, profit proves hard to find amongst the refuse.
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This is not a job. I'm not looking for bloody salespeople.
I'm looking for someone with a brain to start a business.
Heading to London, 16 of Britain's entrepreneurial elite, keen to start a company.
I'm going to inject £250,000 into a business, your business, and you're going to run it.
On offer, a 50/50 partnership with the nation's toughest investor.
If you sit in the office for three hours and do nothing, I ain't going to be a very happy bunny.
Passionate about new money-spinning ventures, Lord Sugar's on the hunt for a winning business partner.
That's not professional.
If I see the ship's sinking, I'd bloody jump in myself.
We can do it!
It's a deal worth fighting for.
-This is so unfair, Zoe.
-You made your bed. Lie in it.
-12 tough weeks.
We might have just got thrashed.
One life-changing opportunity.
You're fired. ..I don't think I could go into business with you. You're fired.
Previously on The Apprentice:
I want you to make and brand your own unique pet food.
-That looks revolting.
For Glenn, no more fat cats.
"Seen that cat next door? She's lost a load of weight."
His team-mates obeyed while he gave commands.
It's Catsize, See Their Light. Do you get it?
-Yeah. Well, we don't get it.
-I don't appreciate you guys laughing.
You earn respect.
-On the other team...
-I really like that one.
-Jim was man's best friend.
For every day, there's Everydog.
-Proving a hit with Vincent.
-I'm very concerned we're going for every single dog.
-In the boardroom...
-Your slimline cat food is the better campaign.
..for Team Logic, fifth failure in a row.
Vincent, Tom, you've lost every single task.
-Jim got a mauling.
-You nearly leapt out of your chair when I asked whose name was Everydog.
-I came up with a name.
-Just a name.
-Slinking off, he left his master exposed.
You were so far up Jim's behind, you couldn't see the wood for the trees.
-Sitting quietly didn't help Ellie.
-I haven't seen much of you, Ellie.
-Two left, but still time for walkies.
-If you see someone else you think is superior, go home.
I think a message needs to go back, so Vincent, you're also fired.
Vincent became the sixth casualty of the boardroom.
Now ten remain to fight it out to become Lord Sugar's business partner.
-'Good morning. Lord Sugar would like you to meet him at Smugglers Way.
'Steel toe-capped boots and high-visibility jackets must be worn. Cars leave in 20 minutes.'
Going on a building site in steel toes!
Hmm. This will be a first.
On a construction site, we're going to be with lots of men.
I'll need to have a cold shower!
Tread on my toes. I dare you. ..Yeah!
This is definitely not a good look.
Just, please, let me understand, what is wrong with the name Logic? It's just doomed.
-That's why I came up with Venture. It's a winning name.
And then I'm not on the team! How?!
Smugglers Way waste transfer station.
- Good morning. - ALL: Morning, Lord Sugar.
In this task, I want to prove you can make money from anything.
In this case, it's rubbish. Now London produces 55,000 tonnes of rubbish a day,
but only 20% gets taken away by the bin man.
The rest is up for grabs, so you're going to set up your own junk removal business.
You're going to collect rubbish, dispose of it responsibly and make a load of money on the way.
Now the teams are unbalanced at the moment.
Helen, I'd like you to move across to Logic.
Karren will be following Logic and Nick will be following Venture.
- All clear. - Yes, Lord Sugar.
I'll see you back in the boardroom in a couple of days' time.
Each team gets a one-tonne tipper and two days to make money collecting rubbish.
To turn a profit, they must charge more for removing junk
than they pay to tip it.
But there's a bonus. Root out the valuable stuff
and money can be made flogging it on.
What is valuable? Metals are very valuable at the moment.
I've worked in construction for the last seven years. I think I might be good at this.
To prove the business potential of rubbish, first stop for both teams is Any Junk?.
With an annual turnover of £5m, it was started 5 years ago with a single truck by Jason Mohr.
You make money by charging people to take away waste. Your big cost is disposal.
Very broadly speaking, it costs you £115 a tonne to get rid of general waste.
People in trade know how much waste costs to get rid of.
If it sounds too good to be true, the price, it probably is. OK?
Now they know the ropes, the teams can pick their leaders.
Once when I was about 16, 17, I was a driver's mate, picking rubbish up.
-No further than that.
-I've been driver's mate and a driver.
There's quite a lot of manual labour so that's how I'd see myself helping out.
In terms of experience, I've got nothing at all, but...if no one else wants to be Project Manager...
Right. I'll do it. I'll be PM. We're wasting a lot of time by talking about it.
'I joined a company two years ago'
that was making a substantial loss and it now makes a very good profit.
Why let others take control? I'll do the best job.
-Are we not going with majority rule?
-You can do, but I'm not for talking about it for an hour.
-I'm with Zoe.
-I vote Zoe.
The most important thing is who feels confident they can get us a win.
Yet to win a task, Team Logic is joined by 5-times winner Helen.
I could bring a lot to it in organising the team well, making sure we get things done quickly.
Helen stood out for me. She put her strategy on the table.
-Let's just do it.
-I feel if we stuck with a strategy of finding good metals
and just stuck with those, we know how much we'd get.
-So we're not looking to charge people for us taking away from them.
-We're looking to make the margin when we sell it on. Is everyone agreed on that?
We're nailing this. I'm not losing.
Oh, my God. I've never put on anything like this.
Both teams split up.
-One half chasing contracts...
-We need to know what is it you want us to take away and when.
-..the other half in the truck.
-We've got the boys on board!
Can we just keep an eye out? I'm not being funny. If we spot an opportunity, take it.
On the hunt for tradesmen with commercial rubbish to clear,
Zoe's tipper team - Glenn and Leon - target cafes.
If you've got anything you need rid of, any waste materials, we're your guys, basically.
-We'll have a look.
-What sort of business are you in?
Oh, really? I guess we're talking to the wrong person.
Convinced there's cash in domestic trash, Tom and Jim head for the suburbs.
-We are collecting junk from people's houses
that they do not need. Old bikes, old sinks, any type of metal.
House number 73?
With the skip outside.
We've got a barbecue here.
-It's a gas one. We can't just take that, can we?
-Not at all, no.
Commercial junk can be a goldmine.
Lord Sugar's tipped off the teams about two clients with clearance contracts up for grabs,
but to get them they must quote the best price.
-We need to find out what they do exactly.
-What does it matter? All we want to know...
Please listen to me.
For Helen, time to take charge of new team-mates Natasha and Melody.
-Are you not understanding me?
-Ladies, come on.
"What do you want us to collect? How much of it do you have?"
First lead from Lord Sugar - the refit of a City bar.
-All the rubbish is on the floor below.
-All the stainless steel.
-Fittings that might sell for a profit.
-Probably around 100 years old.
-But with the gems comes the junk.
-General waste is pretty light.
-What we don't want you to do is just take away the stuff of value.
-Can we have five minutes for a chat?
-We'll be with you shortly.
-To get rid of the lot, the builders expect to pay about £100.
-What'll we get for stainless steel?
-How much is it worth?
-130 a kilo.
-You know most about this.
-Not really. I'm not a physical builder.
I'm completely shooting in the dark, but I'll shoot. About 500 quid.
-We would make from this.
-We'd make 500 quid.
-If we're taking this...
-We can use this to make the deal attractive.
-..we don't need to charge them.
-So our quote is zero?
-Does that sound right?
-Yes. The stainless steel we'll make money from.
I think what we could offer you is to clear away your general waste for you, the stainless steel
and the timber and there will be no charge, which is a great solution as you'll get rid of quite a lot.
-Your best quotation is...?
-Looking to work in partnership.
-OK. We'll give you a call later on.
-Thank you so much.
Quoting zero is a really big risk. They've got to find buyers tomorrow or they'll make nothing.
And it could end up costing them money as they have to pay to tip.
-Our quote is zero?
-We've given them a quote for zero.
We're making the assumption that the kitchen is worth more.
-We've got no experience of this.
-You said you had. You wanted to take the lead.
-Melody, back up.
-I have experience in construction recruitment.
-But outside you said, "I have experience in this.
-"I want to take the lead on this."
-I didn't see you jumping up saying, "Excuse me! Stop!
-"We're not making any money here!"
-Well, actually, I did.
-The horse... The train has left the station.
-We're now going to our next station.
-Gather the learning.
-Let's be professional.
'None of us were going to know what was going to be before us in the commercial dungeon,'
however, Melody turned to me with a big plate of blame. "Fancy a bite?"
It's mainly stainless steel. Kitchen equipment.
-Next to tender...
-Did you say this room was worth a tonne?
-..Susan, Edna and Project Manager Zoe.
-I genuinely know as much as you do.
-It's not over one tonne?
Susie, will you understand, I have not got weighing scales in my head?
-I do not know how long it takes to rip out buildings.
-I know as much as you.
-Work with me.
-I'm asking a simple question.
I can't weigh a tonne of stuff with my eyes. It's not simple.
If it was simple, you wouldn't be asking me the question.
We've been through what you've shown us.
How about we charge 150, flat rate, to take the lot?
-That's your final offer?
-Thank you very much.
You quoted them 150. If it was me, I would just do it for free.
I don't know what you're doing, Susie. Are you trying to, like... sabotage this or what?
Helen's bid to shift it for free gets the job.
-'I'm pleased to tell you that you've secured the contract.'
-Fantastic news. Thank you.
-What if it's difficult to sell it? Or we have to pay to dispose of it? You want it, but not at a loss.
We won't make a loss, hopefully.
Paid to cart off a load of plumber's waste, Zoe's boys, Glenn and Leon.
-If we can get a tonne into the van today, do it for 110?
That's aluminium there.
Still on the hunt for domestic scrap...
We're primarily after metal.
..Tom and Jim.
-We've been told that people have heavy metal...
-Old bicycles, girders, old scaffolding poles?
-An old sink? Old radiators?
Old tap faucet heads?
-What do you have for us?
-Nothing. I've got my skip out there.
-If we took stuff out of it, you'd have more room in it.
-Our first bit of metal!
-There's some there.
-I can't see a lot else.
This is not very fruitful.
We've spent however many hours going round and we've got five kilos of ferrous metal.
-So we've got, like, 80p!
-Least profitable day of my life.
-Fulham, West London.
-The second tip-off from Lord Sugar.
So you've got 12 desks and four meeting chairs.
-On offer, surplus office furniture.
-I actually think there's quite a lot of resale value in this product.
I'll quote for taking everything off your hands quickly. We can come back tomorrow. No charge.
Thanks. I'll come back to you later.
-I think that's not good business.
-I completely appreciate that.
-I know. I appreciate it and it's noted, definitely.
-Anyway, we've done it now.
-Last chance for Zoe to clinch a commercial contract.
What would you say? Take it away for one figure?
-I think we could probably get away with charging something like around...100?
I don't know if that's competitive.
-So go lower?
-No, higher. It's whoever offers the higher amount for all these goods that will get it.
We're not giving HIM 100 quid.
I thought we were coming here to pay him some money to buy his furniture off him.
Edna, are you on my hymn sheet?
Yeah, I'm on your hymn sheet.
-People pay you to take away their waste.
That's what the whole task is about. I don't know what's in your head at the minute, Susie.
Maybe I got the complete wrong end of the stick.
This is not an easy business. It's very subtle, full of tricks.
It's full of people who know exactly what things are worth.
'I hope they listened this morning.'
Or they'll end up on the rubbish heap.
-We will clear all this tomorrow.
-And we'll do it for £100.
Is that the best offer you can do?
-OK, we'll go down to £80, then.
-We're cutting our throats there.
-Right. I appreciate that and we'll let you know.
I feel like the biggest idiot in the world right now.
-'I'd like to go ahead with using Logic for tomorrow's clearance.'
That's fantastic news. Thank you so much, Chris. Bye!
'I won't be using your services tomorrow. The resale value is high, so I thought I'd get something.'
-OK, no problem. Bye.
So he did want money for it? I'm not an idiot.
-Here we are, guys!
-Smiling faces from some of you!
-What's going on?
-We've had a horrific time.
-We messed the entire lot up.
Listen, we'll sort it out, all right?
We've still got a day left. This isn't the end of it.
This is the biggest time. This is when you have to step it up. We have to smash it tomorrow.
SUSIE: No problem.
Sorting depot for both teams.
-Is this stuff from yesterday?
-Scrap merchants will buy metal.
Whey! One kilo.
Rubbish must go to the tip where the teams must pay to get shot of it.
Five to eight, guys.
-And salvage can be sold...
-Some are in pretty good condition.
-..if they can find buyers.
We've got 13 big desks in very good condition. Have a look at it and see if you're interested.
Right, guys. Bit of a disastrous day yesterday, but we can pull it out.
We've got to focus on metal. I'll split the team - Edna, Glenn and Susie make the appointments
and go off to get as much metal as you can. Me and Leon will follow and try to clear all that. OK?
-The strategy is to focus on metals.
-OK, let's get on with it. Let's do it.
-Did you say you had a bit of lead and copper there?
-'Yes, lead, copper, loads of metal.'
-In the City, Helen's first clearance contract.
-Yeah, round to the left.
-In the basement...
-..two tonnes of rubbish, stainless steel and hardwood flooring.
-Tom and Jim's van - up two flights of stairs.
Come on, come on!
-Excuse me, sir, is there a lift?
-No, unfortunately not.
-Thought we'd ask.
Tom, that wood is 100 years old! Don't chuck it.
They've charged nothing for this and every minute counts now.
They have to get it to where someone is going to pay them for it or they have no income.
-Back at the depot...
OK, brilliant. We'll be there and try to do that job for you.
..Melody is pushing for a job that will pay up front.
-He said he's got 150 bags of rubbish so we can charge for the service.
This is what this business is about.
It's not what our focus was. Our primary strategy was metal,
-but that's a very good call.
Fulham, West London.
Right, if you'd just like to talk us through.
The job fixed on the phone by Edna to clear some plumber's waste.
We've got copper cylinders, but obviously they're worth quite a few pounds each.
They're not really the problem. What we need your services for, what we do have a lot of...is rubbish.
We're definitely going to need to do two trips.
I'll give you a oner, cash, and for clearing out the yard, two small copper cylinders.
Two doesn't actually cover the cost.
-How about £100 cash to get rid of that?
-And three cylinders.
-Otherwise we're making no profit. We're just breaking even.
-All right. Three small cylinders.
Just to add to that, how much would you give us the other two cylinders for?
£40 each. I know you'll get more.
-So 100, take away 80. You give us £20...
-And we'll take the lot.
-But that yard has to be clear and it has to be clean.
-It will be.
Tell them we'll be there in half an hour, 45 minutes.
Quick as you can. We have another appointment.
-I didn't want to put Susie and Edna on the manual tasks.
-Susie's quite little, isn't she?
-She's very weak.
Back from clearing the basement bar, Helen's truck.
Have you all got it? Go, go, go.
-Still to fetch, the office furniture.
-But first, Melody's new job.
-It's a big job, so you can charge him.
-Charge him £200-£250, OK?
I'm really happy I've been able to secure an appointment
where we can charge service.
We need to be charging. That's how you make money! Time is money.
-It's a local pick-up.
-This is it?
-This is it.
-Builder's rubble and a bit of metal.
-That's two loads for us.
-I think 350.
No, no, no. You've probably got 150 quid in scrap there.
-A little bit of copper, a little lead.
-There's more down the bottom.
-I'll give you 250 quid. That's it.
-Meet me in the middle, everyone's happy.
-That's not meeting in the middle.
-260. Let's crack on.
With two truckloads to shift, Lord Sugar's office contract will have to wait.
-I wonder if we could make it about half three. Would that still be possible?
That's good. So we've got it all under control.
The plumber's yard.
Two truckloads of rubbish with only Leon and Zoe to load it.
-Oh, come on...
-Susie, without being insulting, this stuff's pretty heavy. Can Edna come across?
-Yeah, she's happy with that.
-Tell her to be as quick as she can and we'll carry on working.
'I'm feeling a lot more positive.'
I'm positive about the cylinders.
We have got waste to clear, but it's honest work, which I'm used to. Then we get the reward of copper.
-We need Edna.
-I'll see you in a bit for the other stuff.
North London. A reclamation yard.
We've got 31 bags of this.
This is good quality stuff. We definitely know that.
Obviously, you want to make a profit, so we'll sell it for £200.
-You've got a good deal.
-I wouldn't swear.
-Getting the once over, Helen's wooden flooring.
-What's the best price you can do?
I'll make one offer only. It's £120. I won't go a penny above.
-It's not worth me doing it.
-I'll get my lad to unload the van.
Lord Sugar said you can make money from anything. That's been proven.
Four, five, six.
-There you go.
-Thank you so much.
-Their strategy of only rubbish with a resale value has worked.
-Early day now, is it?
-You can go home now.
-We've got more treasures to sell!
-Take care. It's been a pleasure.
Cringle Dock refuse transfer station.
Yeah, one, two, three.
With another load to collect, the job could cost more to dump than they charged.
£110. That seems a lot of weight.
At the moment, we're £110 down.
We're not going to make any money from this. It'll take longer to load up and get rid of it
than to write it off and get something else.
We've got some different views as to whether to bother finishing this job.
-'You're definitely finishing it. We're not leaving a client with half the rubbish.'
-'We reckon we've got half a load left.'
-This is ridiculous.
-'And then we'll drive back.'
We're doing it as fast as we can.
Oh, God. Good job we didn't keep lining up appointments.
There's no way we'd get to them all, would we?
So we're 60 quid down. Whatever we make from the copper is minus 60 quid.
For Susan and Glenn, another plumber.
-This is all our rubbish here.
-Is this a copper cylinder?
-Sizing up the value, they pay to take it.
-10, 20, 30, 40, 50,
-60, 70, 80, 100.
-There's a receipt there for you.
This lot is going to make us 280. We're paying £100 for it. I think it's all right.
Still clearing the plumber's yard, Zoe and Leon.
-Quick, guys! Quicker, please!
-Turning up to tidy, Edna.
Can we try to finish in 5 minutes?
I've been in both camps -
the brains and the brawn as well.
I'll talk to him about the money.
I've decided which appointments we go to, but also I'm needed to help shift some of the load.
It's really clean. I'm quite surprised with how clean it is.
It has cost us a little bit more as it was half a tonne more.
-I know we said you'd give us 20, but we're looking for a bit more.
-Absolutely no chance.
-No movement on it?
-We had a deal.
We agreed it. I promised to pay £20. It was a good price to you and me.
-Very good. Thank you. Great doing business with you.
-You two were brilliant clearing it all.
At Melody's Battersea builder, second load.
There's more bags here now than when we first arrived.
We've shaken on the deal. Let's just get it on there.
You've changed the deal. You've added to the load.
I've just bagged this up, so you don't have to pick it up from the floor. There's no more stuff there.
There's a load of new stuff. That wasn't there. That wasn't there.
-The deal was you clear it all.
-The deal was 1.5 tonnes. Yes or no?
No, it wasn't in weight. The deal was for you to take all that away.
-The deal was 1.5 tonnes.
-I could have got the whole lot taken for 240 quid.
-Would you have added to it when they were away?
-Boys, come on, please!
One, two, three.
Three hours left to turn garbage into gold.
-We got to about three tonnes.
-I've had a result then.
-So you've had a result.
Guys, we need to get a move on.
-We need to do it in the next ten minutes.
Let's do it.
What about the desks? We have to be there before six.
-We're going right now.
-We've got loads of stuff to get rid of. I am seriously worried.
-It'll be 7.30...
-They're back here for 6. We've got an hour and a half.
-Guys, come on.
This task is really about logistics, getting the materials where they need to be before the deadline.
They had a bright start, but they are on the brink of losing it.
How are we going to get rid of all of this stuff?
We've got to do this fast. We're so screwed on time.
Oh, God, this is heavy!
Things are humming now.
They're really working like a well-oiled team at the moment. It's a pity they didn't start earlier.
Right, stop playing around.
Here to weigh up Helen's metal, a scrap dealer.
-Hello. All right? Shall we start with the copper?
We don't count the half kilo, so we'll be looking at 20.
-This is not stainless steel. That's stainless steel. That's not.
-It's magnetic, so it's more expensive.
No, it's less money. It means it's iron. We'll weigh it and I'll make a deduction for the iron.
In total, you've got 123 kilos of iron.
71 of lead.
Stainless steel, 105.
-Let's work something out then.
-We've got £393.70.
-Let's round it up.
-You want me to round it up? What, to 400?
-Can we round it up to £410?
-I could do you 400. I couldn't do the tenner.
-If you could squeeze 410... Come on.
-410 if you load it all on yourself.
-We'll help you with that.
-That's a deal.
Cash from scrap for Helen's team.
15 minutes before I lock up.
But with time running out, they've still got money tied up in the office contract.
Well done, Jim. Good work, Tash. Last three chairs.
-OK, do you want to go with... if we weigh your copper first?
Now Zoe's turn to cash in.
-I think we're happy with that.
-Well done, guys. You've been amazing. You've really pulled it back today.
Good evening, sir.
-We have 12 desks, stacking chairs.
-Eight filing cabinets.
-Give us the price you're looking for.
-We need £25 a desk.
-We can chuck everything else in there.
-You'll make a big margin.
-Not a huge amount.
I mean, look at that quality chair.
-For the whole lot, I'm prepared to pay £300.
-Awesome! Good work.
Last load dumped.
It's back to the house.
-We could not have done anything more.
-Unless we stumbled across a copper mine.
-Or a gold mine.
It's boardroom day again.
I've lost the last five in a row.
It felt so good yesterday to see dirt on me, to see my fingernails dirty,
to see dust in my eyes.
Zoe made so many bad decisions on this task
that I don't even know where to start. She was sad, pessimistic
with a horrible attitude. I never, ever want to work with her again.
You can go through to the boardroom now.
ALL: Good afternoon, Lord Sugar.
I said at the beginning of this process
that this was all about showing how we can start businesses up very, very simply.
This is a classic example because whatever the outcome here today,
we all know that we went out and, starting from nothing, we actually took some money.
Yeah? Which is what I did about 45 years ago, so I'm not asking you to do anything I couldn't do myself.
-Now, let's start off with Logic. Who was the team leader?
-I was, Lord Sugar.
-I've always been on Team Venture.
-You mean you've been a winner? You've experienced winning?
-Take me through it.
-The two commercial pitches, we went in quite hard for them and decided
not to charge taking things away, but we want to be able to take away the valuable items.
You decided that you weren't going for the margin side of this business.
-The margin side of this business, for clarity,
means you might charge someone 100 quid to dispose of their problem,
-but you only get charged £50 when you dispose of it. That's your margin. You didn't go for that?
-We took more of a high-risk strategy and that is on my head.
-Did it work? Was it a good move?
We won both the pitches. We didn't pay any money for them, but they didn't pay us any money.
Melody, you weren't very happy with the non-charging strategy, were you?
My opinion was that actually labour costs, our time will cost.
For that, we should be charging for a service and also making a profit.
So while all this was going on, you two, Steptoe and Son, you were out on the junk patrol?
-After the... I've lost five in a row, so I was very...
-Yeah, I noticed that.
I know I like recycling, but I've recycled you enough times in this boardroom.
It seemed that the money you could make from metal...
I think the real problem was you were so focused on metals
that you completely ignored all the very valuable other items.
Yeah, we were very focused on metal.
-Like magpies, you were looking for glistening stuff.
-If we got metal, we had a guaranteed sale value.
The builders also are not clueless. They're looking for an overall service to take, warts and all.
-And on day two, you found yourself another job of your own, didn't you, rather than the two I laid on?
-Melody phoned up and found that one.
-We charged £260.
-You charged them to take the stuff away?
We got lots of copper and we made money out of what came back, so it was very lucrative.
-But we had to do two truckloads.
-We came back for the second trip. He had added to the bounty.
What do you mean, "added"?
-He added more.
-While you were away, he added more rubbish?
-No disrespect to builders, but they can be a little bit tricky.
-I think you were warned about that, weren't you?
-We were indeed.
-The deal was a long job.
That last deal don't sound too good to me, really.
-Right, Venture... Team leader was Zoe?
-You've been the team leader already?
-I have indeed.
Basically, everyone was faffing, putting their hand in and out.
-I can't be doing with time-wasting, so I said, "Right, I'm PM. Onward!"
-You bottled it, the rest of you?
-I just didn't want to be...
-I put myself forward as PM as well.
Hold on a minute, chaps. Zoe was emphatic. She said, "I'm fed up with all this. I'll do it."
And you two guys admitted that as young chaps, you'd done a little bit.
-I said when I was younger, I collected waste and was paid for it.
-And you let her be team leader?
-And shouted you down then, "No, you're not going to do it, I'm going to do it"?
OK, day one, you lost the pitches.
I'm going to take the blame for that. I was under the impression that we were providing a service
and we should be paid for that service. I've put my neck on the line. I got it wrong. Sorry.
Well, there's no point apologising to me.
I mean, it's your team, whether you're going to win or not.
You didn't get the two people I laid on, so you had to get your own stuff?
-We looked through the directory and made two appointments.
-I made the appointments. I'll explain.
I called up the plumbers because we felt the strategy should be to go for metal.
-Did they pay you?
-They paid us for the first one. They paid £20.
-To take some stuff away?
-They also gave us five copper boilers which we thought were very valuable.
-Who found that?
-The first one, yeah.
-Both of them, I found.
So let's see how we did do.
Nick, let's hear Team Venture, how much they took.
Yeah, Zoe's team earned through sales and charges made...
..£1,045, and they spent by way of buying loads and tipping charges £339
which generated a profit of £706.
And Logic, Karren?
Well, Helen's team, your revenue was £1,090.
The expenditure, which included dumping, that was £378.
So your profit was seven hundred
and twelve pounds.
-Oh, my God!
-Dear, oh dear, oh dear.
A kilo of copper?
Tom, you've had your first win.
Helen, you've now been on a winning team six times, so you're like the lucky mascot, really.
After being surrounded by rubbish for the last couple of days,
I think you'll enjoy a chance of getting cleaned up.
Melody, you can get your manicure done again most probably.
-Thank you, Lord Sugar.
-You're going off to Britain's only natural thermal spa for a bit of pampering.
-I'll see you on the next task. Have a good time.
My disposals in this boardroom get taken away at the end in the back of a taxi.
I'll see you back in the boardroom shortly, OK?
-Oh, it's lovely.
-Nice and warm.
-Oh, it's so nice.
You see? Work hard, play hard.
-Is this what all the treats are like?
-They're getting better every time.
-Well done and a great win for Team Logic.
-Yeah, to Team Logic.
So what went wrong?
We just didn't have £6-worth of copper.
-But something led up to why...
-'My neck's on the line on this one.'
But it's no guts, no glory. I had to step up.
The other team had three jobs. We only had two.
I should not be fired. I've been the brains behind this operation.
I feel really disappointed to have lost by just £6.
We did really well, considering we lost both pitches.
I'll tell you why I shouldn't be fired.
Because I'll say it again, on every task, I give 110%.
Leon, in terms of ideas, didn't really contribute. Edna...poor.
-Yes, would you send them in, please?
-Yes, Lord Sugar.
You can go through to the boardroom now.
Right, well, I have to say, Zoe,
that I do appreciate people that do admit their mistakes.
And I do appreciate people that put themselves forward and take up the challenge to be the team leader.
You've done it a couple of times, but there are occasions when you should know not to put yourself forward.
-It's not just a case of bull in the china shop every time.
But on this occasion, it was a case of do we sit down for a good hour and have an ethical vote
and discuss each other's skills and go through the HR process or do we get on with the bloody task
because we had a limited time-frame to make money?
Tell me, what was your strategy then?
The strategy was to go for metal and hopefully stick to plumbers.
And my personal goal was to aim for family businesses because in my own experience,
-you get to the top very quickly.
-And it worked.
-You did not raise that strategy on the first day.
-That's the first I've heard of that.
-You did not raise it at all.
-She didn't know.
I spoke to Glenn about it. We went on to look for metals and we secured two pitches, both plumbers.
Who negotiated with these plumbers?
-Myself, Susan and Glenn.
-First time round, it was myself, Edna and Susie. Second time, just myself and Susie.
-Just take me through the negotiation.
-It was based on the amount of copper the gentleman had.
Three cylinders, plus £100 to clear everything away.
Pay you £100 and chuck in three cylinders?
-It was two cylinders to begin with. We managed to get another one.
-I got him to three.
-I pitched in as well.
-It was a collective...
-Why are you smiling?
I've heard a lot of different "I negotiated this, I did this..."
As the boss of this team, what's your call on it? Who did do it?
Glenn was the person that advised plumbing and said about the copper. He really pushed that one.
-No, that's not correct.
-That is really unfair.
-I'm struggling to understand who does what.
-I thought it was just me.
-You say you did it.
-Who made these decisions?
-When an idea gets put forward, Edna might jump on the back of it if it's good.
Agreed. She's just jumped on the back of every single thing that's gone along on this task.
-That's a bit unfair.
-That's how I see it, I'm afraid.
To get appointments, I made sure I asked the right questions.
I asked them to estimate how much metal they had and what type it was.
Making sure the appointments set up were good appointments...
Anybody can make a phone call, OK, so let's not say we tracked someone down and you worked relentlessly.
You made a call and got a couple of appointments.
Out of the three of you, can you decide who do you think was more responsible
for pulling in the first deal?
In terms of closing the deal, it was a collective thing, all three of us.
Just come up with one name.
-I'd say it was Susie.
-It was me.
-That closed the deal?
It's very, very hard for me to cut through all of this stuff, to be honest.
So it's down to the team leader to decide who they're bringing back in.
Edna and Susan, Lord Sugar.
-Can I just ask a quick question?
-You'll be able to do that shortly when you come back in.
-Right, Leon and Glenn, off you go back to the house.
You three step outside and I'll call you back in shortly.
-Edna takes credit when it's simply not due.
-Yeah, I've seen that.
-We've had an echo. That's about it.
If anybody cottoned on to the business task on day one, it was Susan
who bends too quickly to the will of the others.
Zoe missed the point completely. She sort of pulled it back together on day two, but...
-You think she was out of her depth on day one?
-She just didn't get it.
-Can you send the three of them in, please?
-Yes, Lord Sugar.
Lord Sugar will see you now.
Well, Susan, you wanted to ask a question.
-Why did you bring me in here?
-If I could have done the task without them, they didn't need to be there.
-If you can run the business without certain people, they don't need to be there.
-That is ridiculous.
-First of all...
-What did you do?
In the pitch, while I was trying to speak to the guy, you went, "How much does this weigh? What's this?"
-It was very unprofessional.
-Zoe, let her answer.
-Can you just not say anything for five minutes?
On the first day, if you had gone with what I had said for both pitches, we might have bagged them.
-What? No way!
-On the second day, I was the one who secured the first appointment for the job.
There were three extra copper cylinders that I managed to bag.
-Edna made that appointment, didn't you?
-Yeah, but I sealed the job. Edna made the appointment.
-You said you made the appointment. Either you made it or you didn't.
-I sealed the job.
You sealed the job, but you didn't make the appointment.
-Can you please for one second...
-You said I had no strategy, I did that wrong, I did the other wrong.
Why didn't you put yourself forward strongly and say, "Right, I'm going to be project manager"?
This has nothing to do with the loss of the task.
Yes! You're saying we didn't have a strategy, I should have done this.
If you could have done a better job, why didn't you do it?
If you're going to run a business, you've got to take risks and go for things.
-I already told you...
-You can't just say, "I don't mind being project manager."
I didn't put myself forward for this task because I didn't think I had the skills to win as the project manager.
-None of us had the skills.
-Hold on. Giving you the floor, Susan,
and Zoe just being quiet for a second...
What is it that she did wrong?
On the first day, she had no strategy. I had no idea what I was doing. She gave us no direction.
We didn't get the pitches because she made the mistake of not listening to me at all.
Zoe, you have to acknowledge that you would have got the furniture pitch,
had you just offered 50 quid because the other team got it for nothing.
And clearly, desks and chairs are worth something, but nevertheless, you asked him for 80 quid.
Yeah, I got that really wrong.
I actually said that we should be looking at paying about £100
because I thought the desks could sell for a lot of money.
Zoe made me feel like an absolute idiot.
She looked at me and said, "I can't believe you. What are you talking about?"
No, I actually said, "Have I got this really wrong?" I said, "Have I completely misunderstood this?"
Do you think you've misunderstood this task from day one?
-I did my best to recover it.
-None of the decisions made on day two were down to you.
We decided to focus on the fact that we had messed up on day one...
-Who were they down to?
-I decided what appointments to go to because we had a lot of catching-up to do.
At the end of the first day, we should have planned for the second day, but you had fallen apart.
I hadn't fallen apart. I was upset because I'd made massive mistakes.
You were not good for team morale. You sat in the corner crying.
Nothing was happening in terms of project management.
At the beginning of the second day, I was very motivational and got you all going again.
I'm just looking at some of the claims you make in your CV.
One of them is quite interesting where you talk of
"a proven ability to generate highly original ideas and translate these into workable solutions".
Can you tell me where you have come up with any highly original ideas
and translated them into workable solutions?
-I was complimented on the number of ideas that I came up with.
-By the team, by the entire team.
-I didn't compliment you.
-All I keep hearing is you say you do things and people say you didn't do them.
-Zoe is saying that, not people.
-What is written here, it should be game, set and match, you've got the job.
-I have a proven track record.
-Aren't you an HR consultant?
-I'm an HR consultant.
I train HR people to be more profitable. I train chief executives how to be better at their jobs.
-You train chief executives?
-Yes, I can give you an example.
A person who has a budget of £5 billion to be spent over five years, I'm the individual
who does an assessment on that person and his leadership team
and I coach them how to be even better at their jobs.
-Some of these big corporates have money to burn.
-Do you need training?
-I don't think so.
Lord Sugar, I have an MBA in Innovation and Entrepreneurship. That makes me very versatile.
An MBA in Entrepreneurial and Innovation?
That makes me very versatile, so, depending on the task, I can apply myself in a number of ways.
-That's something I don't think everyone else could say.
Susan, did you understand this task?
-Absolutely, I understood this task.
-There is a failure somewhere.
And that is that you cave in too fast to weightier voices
because I think sometimes you talk great sense,
but you don't push your point strongly enough
because you are overawed by those around you. They shout you down.
I do feel like this with Zoe. There were a couple of occasions where she made me feel incredibly small
by shouting at me. People look at me and think, "Oh, she's young." They don't trust my judgment.
I was young. I was 17 when I started my business, so it doesn't bother me.
-Me too, Lord Sugar. I was 17.
-It doesn't bother me.
But I've also seen 17-year-olds who talk a load of crap.
Zoe, you lost it on this one.
And I'm pleased that you admitted that you lost it because it saves me a lot of time going over it.
But there's a limit to how long I'm going to put up with someone continually telling me,
"I got this wrong and I got that wrong." And a bit of a bull in a china shop.
I'll move on to Edna.
You are highly qualified in what you do, but I think, what I've seen here
in the last couple of weeks and particularly today
is you're someone who wants to take the credit for a lot of things and it just don't stack up.
-Susan, you're very young.
-I don't want any more discussion. I'm talking.
And you know, I'm a good ally for a young person because I remember back when I was that young.
I've seen a few things that you've been quite good at,
but I've seen a lot of things that I'm not happy with. OK? Not happy at all with.
I'm giving you another chance.
I have concluded that...
Zoe, you did lose control of it.
However, Edna, I just don't think that me and you are going to gel in business.
And I wish you well, but Edna, you're fired.
Thank you, Lord Sugar.
I'll see you on the next task. Off you go.
The more I listen to her, her business speak, her business talk...
-There's never any meat in it. That's the problem. It's just waffle.
Anyway, Zoe's made some mistakes. I've forgiven her. She's not going to be forgiven again.
I have three degrees - one BSc and two Masters degrees.
I've also had successful businesses, so I'm sure I'll be successful in whatever I do.
Whatever the pressure, you need to keep a level of professionalism.
-You pointed your finger at me, you were shouting at me.
-At the pitch.
-You were saying, "Don't ask me, I do not know."
-Yes, because you continued persistently asking, asking, asking.
On and on and on. It's like a schoolkid going, "Can I do this, can I do this?"
You don't shut up. You keep going.
-You have to admit that you would not have spoken that way to anyone else within this house.
-Yeah, I would.
-I definitely hope Zoe's coming back.
Edna had a few arrows shot at her.
They'll all fight every last inch, but it's between Susie and Edna.
CHEERING We were right. We were right.
I'm on last chance saloon. Next slip-up from me and I'm out. Without doubt.
In the fight for Lord Sugar's £250,000 investment,
nine candidates remain.
-Your task is to come up with a new, free, premium magazine.
Hold the front page.
-I'm the editor of Covered magazine.
-Lift her up.
-"Pension mention" or something like that?
-We shouldn't mention pensions.
-Kind of thinking "dirty secretary".
Thinking business and surfing.
How do you blow your load?
What I've forgotten about bullshit you ain't learnt yet. You're fired.
Subtitles by Subtext for Red Bee Media Ltd 2011
Email [email protected]
After last week's dramatic boardroom, it's back to basics as Lord Sugar calls the teams to a rubbish dump. He explains the hidden value in the things people throw away and instructs the teams to build junk collection businesses. He re-balances the teams, then they are off to hunt for scrap.
Sporting fluorescent jackets, boots and gloves, the teams divide resources - half in a truck to pick up rubbish, half pulling in business and quoting on some big clearances set up by Lord Sugar. The trick is to spot value among the waste (which they must pay to dispose of), then bid low to shift everything, or even offer to take it free in the hope they'll cover their costs.
It turns out to be physically and mentally exhausting, reducing one project manager to tears. Tough cockney scrap dealers and quick-witted builders give the teams a run for their money and profits prove hard to find among the bags of rubble and the grisly junk in back alleys. Plans fail to deliver and some swift rethinks save the day as both teams fight for margins in a world of totting-up, rounding-down and folding money.
Lord Sugar loves this type of task and in the boardroom he picks over the results with relish. The numbers prove almost too close to call, but one team stumbles and there is nothing for it but to find someone to carry the can, then it's - 'You're fired!'.