Farm Shop The Apprentice


Farm Shop

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Transcript


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Unbelievable opportunity.

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Lord Sugar is in the market for a brand-new business partner.

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This process is not about a job, it's about me

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ploughing £250,000 into a business.

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Trust me, there are people in this room that are hungry for this deal.

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Here to do battle for his backing, 16 ambitious entrepreneurs.

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You told me you can do things, you lot - you can't.

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You're all a bloody waste of space.

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At stake, a quarter-million-pound investment.

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And a 50-50 partnership with a business icon.

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I believe actions speak louder than words.

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-You shut up and you shut up and you talk.

-Get the gear!

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-It's a deal worth fighting for.

-Is this the best I can see? March!

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-Do you guys know what you're doing?

-There you go.

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-Mount the steps, ascend.

-16 potential business partners.

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-Make a decision, make a decision.

-I've been royally stitched up.

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12 tough weeks.

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-For God's bloody sake!

-Big smiles!

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-One life-changing opportunity.

-You're fired.

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You're fired. I don't want to see your face any more. You're fired!

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Previously on The Apprentice.

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Your task this week is to come up with an innovative,

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flat-pack piece of furniture.

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-The boys brought a folding chair to the table.

-May I present the Foldo.

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-That is awesome!

-While the girls' Tidy Sidey let them down.

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It does look very unattractive.

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-Stop trying to pass the buck all the time.

-Is it not a box on wheels?

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Leaving the boys sitting pretty.

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-I've never seen anything quite like it.

-Cheers, thank you very much.

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In the board room...

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this is one of the best products that I've seen all the years

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-that I've been in this boardroom.

-A third win for the boys...

-ALL: Yes!

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-..A third loss for the girls.

-Tidy Sidey? Wishy-washy, poxy boxy.

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You were the designer! You've got all this creative licence!

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-Natalie and Uzma came under fire.

-This was a disaster.

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-I've got my eyes on you.

-But there was no hiding place for Sophie.

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In the past three weeks, I haven't seen anything from you.

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You should have done much better in this. You're fired.

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And she became the third casualty of the boardroom.

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Now, 13 remain to fight for the chance to become Lord Sugar's

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business partner.

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PHONE RINGS

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5.20am.

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-Hello?

-'Good morning. This is Lord Sugar's office.

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'Lord Sugar would like you to meet him at Surrey Docks in east London.

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-'The cars will be with you in half an hour.'

-Thank you, bye.

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-What did she say?

-Surrey Docks in East London.

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Morning, boys!

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Come on, Chop Chop!

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I don't know what's worse - getting woken up

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or getting woken up by Luisa.

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I think we'll be selling meat or fish...

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I think we'll get the teams split up today - the girls need help,

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basically.

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If we work with the boys, I don't think I'd like to work with Zee,

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because I think he's like a bit of a bullshitter.

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I could be their saviour.

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Now I've been in the bottom three, it's just given me

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so much more drive.

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I've been in there twice and it does really make you see the whole

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picture and realise, you know what, you need to stand up for yourself.

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A stone's throw from the city...

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BLEATING

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..a bit of rural life.

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QUACKING

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BLEATING

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-Good morning.

-ALL: Good morning, Lord Sugar.

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Well, here we are in the Surrey Docks Farm.

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Now, over the past ten years, farmers have brought their shops

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into the cities and this is not just happening in England -

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it's happening in New York, in Tokyo, throughout the world.

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It's a great new trend. Your task this week is to open a farm shop.

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I've laid on a couple of shops for you in perfect locations.

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I'd like you to source stock for your shops

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and sell it to the public.

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The team that makes the most amount of profit will win

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and in the losing team, one of you will be fired.

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Now, it's time for me to mix the teams up a bit.

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Uzma, Natalie, I told you last week that I'm going to keep my eye

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on you, so I'd like you to move over to team Endeavour.

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Myles, Jason and Jordan, move over to team Evolve.

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There's the good news. We're going to have a lady in the winning team.

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Because, I've got to tell you, ladies, I've been disappointed

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and here is the time for you to show what you can do.

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Because you haven't shown me much up until now. Good luck.

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I'll see you back in the boardroom in a couple of days' time.

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ALL: Thank you, Lord Sugar.

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Country farm shops have hit the high street.

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An appetite for organic produce, locally sourced and sold

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means profits are ripe for the picking.

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Today, teams must scour the south-east for stock...

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Tomorrow, sell it from farm shops.

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-Ladies, welcome to the team.

-Let's make this four-nil!

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Four-nil, let's get it done.

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But, for the newly-mixed teams, today's first job - choose a leader.

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-I'd really like to be PM.

-First to volunteer, Luisa.

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I think I'm really suited to this task.

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I've got a shop in a local town, I source local produce,

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I deal with local farm shops.

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Before we make any decisions, does anyone else want to throw their hat in?

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I'd like to be project manager.

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I have an interest in farm produce, I think I can do really well.

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-Have you produced and sold stuff yourself?

-No,

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but I don't think it's rocket science!

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I think you're going to definitely know more about something like this.

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All right, it seems everyone's happy with Lu being project manager?

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-Thank you.

-Congratulations.

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I think this task is really suited to my skill set.

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I've opened a shop... Although it's a cake shop,

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we make everything on site.

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I'm really hoping that I'll be the first project manager to lead

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team Evolve to a win.

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We need to decide what products we'll stock our shop with.

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I reckon something like buffalo meat.

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I think you can get a lot more excitement around a meat that

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someone's not tried before, especially if it feels unusual.

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At my school, there was a van that came round with ostrich burgers

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every week and there was a queue a mile long.

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I'm worried buffalo's not going to have a real universal appeal.

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It's unusual and I think people will go for that.

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With the meat agreed, a take-out idea from Jordan.

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The way I'd play this is that we should have buffalo that we sell,

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but we also get a load of fruit and veg and make soups,

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so we have something high-value and something lower value.

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I think soup is a really good idea. We can also sell jacket potatoes...

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We'll have our buffalo meat and vegetables, potatoes and fruit.

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In charge of the other team, regional sales manager Neil.

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I'm thinking about margin,

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so I'm thinking about what we can actually get most profit from.

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I've got no idea about the farming industry whatsoever.

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The reason I put myself forward is quite simply I'm a born leader

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and I can drive people to get good results.

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We need to have a specialist thing.

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I think we go for milk - the profit margin is better.

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This has got the unique selling point,

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fresh milk - milk is a guaranteed seller.

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I disagree because I think people will have milk at home,

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they're not popping out to buy milk.

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One idea I had was something simple like cheese on toast.

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It's warm, it's simple - vegetarians and meat-eaters can eat it.

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It's a generally loved product.

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Can I just respond to that? My business at home is buying fruit,

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turning it into a shake and then selling it.

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I sell for £3, but the produce for it costs me about 40 pence.

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We're making an amazing mark-up on the milkshake.

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Right, it's done - Kurt is heading that up. Don't want any arguing.

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-I'll have the final say.

-Can I just say something?

-People...

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I don't want to talk about it any more. It's done.

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-That's what we're doing.

-Yes, no - totally.

-Listen!

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The simple thing is, we win the task,

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we all stay, none of us gets fired, yeah?

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10am.

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Both teams hit the road.

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Today they must hunt the Home Counties for farm-fresh produce.

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I think something like apples, satsumas -

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they're in season at the moment.

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Where are we?

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Down there...? Up at the top.

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-As long as we get the blueberries, we're still in action with the milkshakes.

-Blackberries.

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Yes, whatever they are.

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Can we think about what we need in terms of quantity?

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80 burgers, 200 soups, how many jacket potatoes?

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Shall we go 150, be optimistic? Potatoes are really cheap.

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-£14 for a 25-kilo sack.

-How many potatoes are in a kilo?

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Now, are we going to go with any costumes,

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cos I don't mind dressing up as a scarecrow.

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Lunchtime.

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For Luisa and half her team, a buffalo farm.

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-There's a really nice smell round here...

-It's called manure.

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-Is that what it is?!

-That's actually silage.

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It actually smells really nice.

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-Can we get closer?

-Snapping pictures to promote their produce tomorrow...

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-Work it, girls.

-..Jordan.

-Work it!

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I like what you're doing!

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At the on-site butcher's, it's down to business.

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Hey, check this out - look.

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Buffalo kofta, buffalo burger, buffalo mozzarella and basil.

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We need to think about the best margins in buffalo.

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The sirloin and the fillet looks amazing and will sell really well.

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How much is that, wholesale?

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Buffalo fillet costs 28 and can retail at 45. Fantastic mark-up.

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Buffalo. They're thinking,

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"Yes, it's high cost, it's medium margin, but it's different!"

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And that attracts people - you attract them in, "Buffalo?

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"I've never had buffalo."

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We'll have the burgers, at £95, the fillet, for £24.

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It's a risk - they've got a lot of money tied up in that meat.

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And beef jerky for £40.

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We'll have to wait and see on that point.

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A meaty investment...

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Thank you so much.

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..at £159.

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Heading out to a dairy farm, half the other team, led by Neil.

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In terms of the shakes, I've got Alex on the numbers at the moment.

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We'll need about 250ml of milk for every shake.

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'I think we could aim to sell'

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-about 200 at £3 each, which would be about £600 worth.

-I think that's very optimistic.

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I don't think 200 is that optimistic. I don't.

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It's very optimistic. But it's your business.

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What do you think about his numbers on that? 200 shakes?

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When you break that down again, what is that? D-d-d...

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Er... One every three minutes.

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Hampshire.

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Looking to bulk-buy milk for Kurt's shakes...

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-Cecilia?

-..Neil, Alex and Natalie.

-Hello! Is that Cecilia?

-Hello!

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-Thanks for seeing us today.

-This brings me home, I'm from Wales.

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-That's wonderful.

-We're looking to do some milkshakes.

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If we say 100 litres at 40p a litre, we'll get it all done,

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-quick sale, job done.

-Doing the sums, company director Alex.

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I'm just working out - £17, divided by two, which is going to be...

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Duh-guh-duh-guh...

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It's so simple, I'm just forgetting...

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Yes, get a calculator out, but I work out it's going to be £25...

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HE MUMBLES

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Sorry, that's going to be £21.25 for 50 litres, just in two bot...

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What? Um... Uhhhh... Work it out, divide by two...

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What, a total of £44.75, but I'll shake your hand

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if you want to do it for 40 quid.

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-If you bottle it yourselves...

-That's fine!

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-I get on with cows, I'll do that!

-I'll shake on £40, OK!

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-Thank you very much for that.

-Hello, sweetie.

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-Next, squeeze in a photo opportunity...

-There we go!

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..milking cows.

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There we go, I've got it. I've got it, cow. There we go.

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Oh, hang on...

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I'm not an animal person, I've never had pets. If I run, will they charge?

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That one is beautiful, look at this horse...!

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Um... Ha! Dog! No!

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-What's it called?

-It's a cow!

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Right, here I come. Come here, you.

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Bottled up and ready to go, 100 litres of premium Jersey milk.

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On the other team, out to bulk-buy veg from an Essex grower...

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-Here we have all the stuff from the farm.

-..Myles, Francesca and Jason.

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The best way to fill up the shop is to fill it up with bulky things

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which cost us very little and which we can mark up at a very big price.

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That is vegetables.

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-How many cabbages have you got?

-About 80 or 90.

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That's a lot of cabbage!

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Normally, to wholesale, we normally offer 10 to 15%, so...

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-Could we do them for 60?

-Do them for 65.

-What else have we got?

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A bunch of beetroot. £1.25 each at the moment, retail.

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-And what about trade then, for us?

-I'll do a pound a bunch.

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-And the corn on the cob is?

-20p.

-And how many of those you have?

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-A couple of hundred in there, I'd have thought.

-We've got some volume here, then.

-Yes.

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-Hi, guys.

-'Hello.'

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They do grow some of their own produce, and things we can get

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a better deal on are cabbages, sweetcorn, onions...

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Do small amounts here,

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because we need to remember the bulk of our money is going to

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be from our burgers, our soup and our jacket potatoes.

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'We just want to stock the shop with subsidiary products,'

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just to make it look really rural, really rustic.

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So hang on, you want us to try and buy things that look nice

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in the store rather than products that we're going to sell?

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Yes, don't go crazy on corn on the cob, maybe buy six

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that we can use to dress up the store and make it look more farmy,

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make it look more local.

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We're not going to dress the whole store with six cobs, are we?

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Just sort of use a bit of logic, like...

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'I only really want you to spend about £40 here.'

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But listen... Hang on a second...

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Engage brain, yeah?

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We will do. Now we know we have...

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Oh, I can't even speak to her. Do you see why we've lost tasks?

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Kent.

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Picking up fruit for their milkshakes...

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Uzma, Kurt and Zee.

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I've never been taken around a farm like this.

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-Hello?

-Moo! Sorry!

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-'Are you all right to talk?'

-Yes, we're here.

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We just bought the apples and we've taken pictures

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-and we're on our way back to the car.

-Just one second.

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I'm thinking we do need to have kind of a reasonable amount of stock in.

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'We gave you a budget for fruit and veg of £100,'

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so it's quite a large order.

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Personally, I think we should limit what we spend.

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The profit margins are poor and we'd have to invest heavy.

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If you look at what we're buying for the milkshakes,

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we can take £600 on that.

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We have to remember people are coming to buy food at this market,

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-they will buy it.

-I don't really agree, to be honest.

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-Are you cool with that?

-Just hear me out a second...

-'OK, see you later.'

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He's saying were going to make enough off the milkshakes, don't buy

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a lot of stock, but if we don't sell it, what are we going to do?

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Still at the Essex farm and shopping on a shoestring...

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There's no point in buying dressing for the shop.

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I just think we make a decision...

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..a bid for a bigger budget from Francesca.

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To get enough produce to actually make the shop look like it's

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got something in it, we need to spend £150. Can we do that?

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-What stuff are you getting for that?

-That's a lot of money.

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'25 broccoli, 40 cabbages,'

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-100 corns...

-100 corns?

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'30 kilograms of onions...'

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Genuinely, without this bulk of stuff, we are going to look like

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-we have an empty shop.

-I get the point about the shop looking bare,

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-but I'm just worried about the quantity.

-We're making the call.

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We need to spend that money.

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Spend the money and we'll work triply hard to sell it.

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-Could you get it down to 125?

-Just let them do it.

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-Perfect.

-Deal done,

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at £146.

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If we hadn't pushed and ended up getting the items we have,

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we'd have an empty shop. We would literally have a bare shop.

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Mid-afternoon.

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Sent by Neil to stock up on more produce...

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-Shall we get those?

-I wouldn't spend too much money on it.

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-What about the cabbage?

-..Kurt's half of the team goes shopping.

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-I don't think we'll make any money on that.

-Definitely get some pears.

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-I don't think so.

-I think a couple of them could sell quite well.

0:17:550:17:58

I don't.

0:17:580:18:00

Kurt wants to go into business with Lord Sugar selling smoothies

0:18:000:18:03

and fruit drinks, therefore that's all he's focused on -

0:18:030:18:05

he's using this task to show Lord Sugar what a great business

0:18:050:18:08

-it is, with great profit margins.

-That comes to £30, please.

0:18:080:18:11

-Thank you.

-Thank you very much.

0:18:110:18:13

But actually, this task is about having a farm shop,

0:18:130:18:16

not just milkshakes.

0:18:160:18:18

I don't think we should buy any more. Let's go.

0:18:180:18:21

4.30pm.

0:18:230:18:25

On the other team, at an apple juice specialist...

0:18:270:18:32

-That's Cox is it? OK.

-Can I try a Discovery as well?

0:18:320:18:35

-..Myles, Francesca and Jason.

-That's amazing.

-That's gorgeous.

0:18:350:18:40

-You've got 40 of those?

-We should get more, because this is gorgeous.

0:18:400:18:43

That's amazing.

0:18:430:18:45

-Hi.

-We are at the second farm with the apple juice.

0:18:470:18:51

-And we think it's gorgeous.

-It's amazing.

0:18:510:18:55

'At the minute, we're going to spend £52...'

0:18:550:18:58

Should we buy another 25 quids' worth of this stuff?

0:18:580:19:01

We can't really spend any more money now.

0:19:010:19:04

I really think that we've got enough produce

0:19:040:19:07

and we need to rein in the spending. I think that we've got enough.

0:19:070:19:10

It sounds like you guys have bought a lot.

0:19:100:19:12

You don't want us to go to anywhere else after this and buy any more produce?

0:19:120:19:16

No, we haven't got the budget for it. All right, bye.

0:19:160:19:20

Oh.

0:19:200:19:21

We've just been told, you know, take your stuff and go home.

0:19:210:19:25

I just don't get it.

0:19:250:19:27

I'm concerned about lack of stock. I just think it's ridiculous.

0:19:270:19:32

With the rest of her team sent packing, last on Luisa's list...

0:19:340:19:39

Potatoes at a tenner a sack are going to come up at 60 quid,

0:19:390:19:42

-so you're talking about 120.

-Plus the leeks. 150?

-OK, done.

-Thank you.

0:19:420:19:48

I do stand by my quantities.

0:19:480:19:49

I do think that we've got enough produce,

0:19:490:19:52

especially when we make our soup and our potatoes.

0:19:520:19:55

We've gone more down the takeaway route.

0:19:550:19:57

If we can buy a sack of potatoes and make a huge batch of soup,

0:19:570:20:01

sell that soup at £2.50, we're laughing.

0:20:010:20:03

-At a Surrey farm...

-Got a good selection.

0:20:050:20:08

..bulk-buying blackberries for tomorrow's shakes...

0:20:080:20:11

At the moment, we sell them in the farm shop for £2.25 a punnet.

0:20:110:20:15

-..Neil.

-I can do them for 1.50, but that's the bottom line.

0:20:150:20:19

What I'd like to do, if that's all right, while you're weighing them

0:20:190:20:22

-is just call my other team and check what other produce we've got.

-Yes.

0:20:220:20:25

Hello?

0:20:260:20:28

In terms of the stock, how much have you actually got of each thing?

0:20:280:20:31

So I can think about the shop layout,

0:20:310:20:33

because it's a pretty big shop.

0:20:330:20:36

We haven't got a lot of veg - we spent about £33 all in all.

0:20:360:20:40

In terms of your budget, we said £100.

0:20:420:20:45

-How much have you actually got?

-About 10 cabbages, about...

0:20:450:20:48

Um, what have we got? Not a lot. Not a great deal.

0:20:500:20:54

'The only thing is, Kurt,

0:20:560:20:58

'I don't want to be left'

0:20:580:20:59

at the point where we kind of sell out

0:20:590:21:01

and we're stood there thinking, "Yeah, we've done a good job,

0:21:010:21:04

"but we could have sold double the amount".

0:21:040:21:06

I know we're going to make a lot on the shakes,

0:21:060:21:08

because there's a big margin on them.

0:21:080:21:11

Kurt wanted to save money on produce, he wanted to spend less

0:21:110:21:15

because he's putting all his eggs in one basket of the actual milkshake.

0:21:150:21:19

They really ballsed up.

0:21:190:21:20

15 minutes before suppliers must shut...

0:21:220:21:24

What I don't want to do is pay a retail price.

0:21:240:21:26

The problem I've got now is I haven't got a lot of stuff to sell wholesale.

0:21:260:21:31

Out of options, it's a dash around the farm's on-site shop.

0:21:310:21:35

-I want them and I want them.

-Get anything with chocolate in.

0:21:350:21:39

-What else is popular?

-Chocolate.

-I want to buy that. All of that. 250? OWNER:

-Nope.

0:21:390:21:44

-One, two... This many, do you think?

-What are these?

0:21:440:21:47

Never mind, put them back. We've got carrots.

0:21:470:21:49

I'm really disappointed with the other sub-team, in fact I'm pretty, pretty annoyed.

0:21:490:21:53

How come we've ended up having to get all this

0:21:530:21:55

when I thought that was supposed to be our sub-team's job?

0:21:550:21:59

Exactly the question. I can't change it now.

0:21:590:22:01

I've got to get on with it

0:22:010:22:02

and make sure we sell the stock we've got tomorrow at the best margin.

0:22:020:22:05

7am.

0:22:110:22:14

Today, teams must flog their farm-bought produce to the public.

0:22:140:22:18

Here we are - D-Day.

0:22:240:22:27

It's all about the sales front,

0:22:270:22:29

which I know we've got a strong skillset in this team.

0:22:290:22:32

Uzma, I've never seen her sell.

0:22:320:22:34

Whenever she's had the opportunity to sell, she's always backed away.

0:22:340:22:37

You know what, I enjoy this type of selling.

0:22:410:22:43

You could put me inside or outside, I'd be good anywhere.

0:22:430:22:47

You're going to see me in action today.

0:22:470:22:49

East London.

0:22:510:22:53

Ready?

0:22:550:22:57

For both teams, shops in foodies' favourite, Broadway Market.

0:22:570:23:02

Bags of carrots?

0:23:030:23:05

-At Luisa's shop, Buffalocal...

-Beautiful.

0:23:070:23:10

A pep talk from the project manager.

0:23:100:23:13

So our main USP for today is we've got really unusual,

0:23:130:23:17

unique buffalo meat.

0:23:170:23:18

Our main selling is going to be the takeaway stuff - we're going

0:23:180:23:22

to aim to do 150 jacket potatoes, 200 soups, that's 350 items to sell.

0:23:220:23:27

It works out that everyone has to sell either a jacket or soup

0:23:270:23:31

-every ten minutes, so set yourself a target.

-You need to be realistic.

0:23:310:23:34

They're lunchtime products. The soup's a bit more during the day,

0:23:340:23:36

we'll have different periods of the day.

0:23:360:23:38

Us - one, two, three - will dress the shop.

0:23:380:23:41

Jason and Rebecca will start peeling potatoes, cutting leeks and onions.

0:23:410:23:45

-OK?

-For the other team, Fruity Cow.

0:23:460:23:50

It's good - when people come we can say, "I was there yesterday, here's the photo of me doing it".

0:23:500:23:54

It's a good job we got fruit and veg though, cos there ain't a lot there.

0:23:540:23:58

Taking stock, project manager Neil.

0:23:580:24:01

We could have bought other stuff, but...

0:24:010:24:04

We've got what we've got and we need to move on with it.

0:24:040:24:06

I'm really frustrated with the sub-team.

0:24:060:24:08

I send them out with clear direction,

0:24:080:24:10

they brought half the stock back what I asked them to.

0:24:100:24:12

Kurt works in the smoothie business, milkshakes is very similar to that.

0:24:120:24:16

He's committed to me that he can sell me 200 shakes a day

0:24:160:24:19

and make £600.

0:24:190:24:20

That is commitment, that's what he's got to deliver

0:24:200:24:22

and that's what I'm going to make sure he does.

0:24:220:24:24

-You've got a lot of shakes to sell here today.

-Easy.

0:24:240:24:27

If I take that...

0:24:270:24:29

-Are you OK?

-Yes, hold me tight.

0:24:300:24:33

-10am.

-Hi, guys!

-At Luisa's Buffalocal, doors open.

0:24:330:24:38

We can do you steaks, we can do you burgers...

0:24:380:24:41

Remember, it's not a steak, it's an award-winning buffalo steak.

0:24:410:24:45

It's worth a lot more than normal.

0:24:450:24:48

-It's £20 for a pack of two.

-Oh, my God!

0:24:480:24:50

It's premium, award-winning meat.

0:24:500:24:52

You've got the wrong customers!

0:24:520:24:55

-It's incredibly expensive. Thanks, bye.

-Thank you, bye.

0:24:560:24:59

We are a bit expensive.

0:24:590:25:00

We don't just want to drop the prices

0:25:000:25:02

-because one person has said, "Ooh, it's a bit pricey".

-Hm, OK.

0:25:020:25:06

-We've got all British...

-Oh, Alex! Oh, my God!

0:25:080:25:12

At Fruity Cow...

0:25:120:25:15

Uzma...? Can we get rid of all these empty boxes, and let's get people in.

0:25:150:25:18

-..the team still isn't ready.

-We've been open for what? 45 minutes.

0:25:180:25:22

No-one's been in the shop.

0:25:220:25:24

Adding some rustic charm, cosmetics entrepreneur Uzma.

0:25:240:25:28

If you've got too much stock, don't put it all out.

0:25:280:25:30

For example, we don't need all this on here.

0:25:300:25:31

The way you do displays, is so it looks like there's

0:25:310:25:34

so much there, but there's actually not.

0:25:340:25:36

-It just LOOKS full.

-Let's get moving, yeah?

0:25:360:25:40

It's really important to get it perfect.

0:25:420:25:44

Don't eat without coming to us, we've got hot lunch!

0:25:460:25:48

At Buffalocal, soup is simmering...

0:25:480:25:52

potatoes prepped. But outside...

0:25:520:25:56

Leek and potato soup, piping hot, all fresh ingredients, made here...

0:25:560:25:59

-..no early takers for Luisa's lunches.

-Are you sure?

0:25:590:26:02

Myles, we've got 347 takeouts to sell - big push now.

0:26:040:26:07

You know what to do.

0:26:070:26:09

Hot soup! Jacket potatoes!

0:26:090:26:11

One of the key elements of this is the high-margin takeaway market.

0:26:110:26:16

Leek and potato soup, sir? Freshly made, those ingredients.

0:26:160:26:20

They've got such an enormous amount that they've got to shift.

0:26:200:26:23

If they fail to do so...?

0:26:230:26:25

Pain in the boardroom.

0:26:250:26:27

I don't think we give tasters, cos it's not nice.

0:26:270:26:30

-Add seasoning.

-Frank!

-No, it's good.

0:26:300:26:33

Hot potato and leek soup, flavour it yourself

0:26:330:26:35

when you get home to make it taste nice!

0:26:350:26:38

Another one please, Kurt, of those milkshakes.

0:26:380:26:41

-Two minutes.

-At Fruity Cow...

0:26:410:26:43

Milkshakes, milkshakes, milkshakes.

0:26:430:26:45

One blackberry, please.

0:26:450:26:46

Would you like a milkshake?

0:26:460:26:48

-A post-breakfast boom in Kurt's shakes.

-Is that nice?

0:26:480:26:51

-Yes, it is nice - thank you. Lovely.

-Have you got the straws?

0:26:510:26:55

-Here you go, guys.

-Absolutely flying off the shelves now.

0:26:550:26:59

Orders for milkshakes are coming in thick and fast.

0:26:590:27:02

That's £3.50 and I'll get one done for you straightaway.

0:27:020:27:05

Yesterday, Kurt said, "I'll win this task.

0:27:050:27:07

"I'll make you the £500 profit."

0:27:070:27:10

-And the pressure's on.

-We're doing well now.

0:27:100:27:12

These are our biggest money-makers - we're making £3 every shake.

0:27:120:27:16

Lunchtime.

0:27:210:27:24

They're fillet of buffalo.

0:27:240:27:25

OK, I'll take a pack of that and a pack of that as well.

0:27:250:27:28

-Are they buffalo as well?

-Yes, buffalo as well. All buffalo.

0:27:280:27:31

Altogether, that's £105, please.

0:27:310:27:34

Making a profit from top-class buffalo, Luisa's team.

0:27:340:27:37

-Have a good day.

-You as well, all the best.

-Enjoy!

0:27:370:27:41

-Thank you very much, have a good one.

-Well done!

0:27:410:27:44

-He spent £100!

-I know!

-That just proves that people that want

0:27:440:27:47

the quality of meat are willing to pay the price.

0:27:470:27:49

Quality costs money, don't be afraid to tell them

0:27:490:27:51

-that quality costs money.

-But with takeaways still not selling...

0:27:510:27:55

Can we interest you in some piping hot soup? Leek and potato,

0:27:550:27:57

-freshly made this morning?

-..a master plan from Myles.

0:27:570:28:01

We put it out on the front so people can physically see it

0:28:010:28:04

and smell it and try it.

0:28:040:28:05

Why don't you get Jason and Rebecca, I don't know quite what they're doing.

0:28:050:28:08

Ask them to make up one jacket potato with tuna

0:28:080:28:11

and one with cheese and beans, make it look nice...

0:28:110:28:14

Make it look beautiful, make it look pretty...

0:28:140:28:17

-I'll clear a space to do it.

-Hello, please come in!

0:28:170:28:20

-Down the road...

-How're you doing, sir? Can I invite you inside?

0:28:220:28:25

With Fruity Cow's cold shakes the hot sellers...

0:28:250:28:28

-Two milkshakes, please!

-..a plan to diversify from Kurt.

0:28:280:28:32

We go and buy some really cheap apple juice, then we can put things

0:28:320:28:35

like carrot in, because you have the sweetness from the apple juice.

0:28:350:28:38

-We put our apples in, maybe a bit of pear... Make a juice.

-All right.

0:28:380:28:41

-What, we're getting apple juice?

-Yes.

0:28:410:28:44

-And doing what with it? Selling it? No.

-Basically, we're adding it...

0:28:440:28:48

You're really sarky, aren't you?

0:28:480:28:50

Adding it to the carrot juice and stuff to make some juice.

0:28:500:28:52

-I'm just asking, it's a question.

-Just them three, please.

0:28:520:28:55

Thank you.

0:28:570:28:58

We've got juices - carrot, apple and pear.

0:28:580:29:02

-Carrot and apple juice, yeah?

-Yeah.

0:29:020:29:04

That's all right.

0:29:130:29:14

Two juices. Thank you very much, bye-bye.

0:29:170:29:21

Come on, guys. Come and have a look! You'll miss out, we'll be gone!

0:29:210:29:25

-Still to sell a single spud...

-We need to get rid of hot food.

0:29:260:29:30

..Luisa's team.

0:29:300:29:31

I'm pretty happy to be sitting here and doing the hard labour.

0:29:310:29:35

I mean, the hard labour needs to get done.

0:29:350:29:37

In charge of cheese, Rebecca and Jason.

0:29:370:29:40

I just think the salesman will get all the credit for this

0:29:400:29:43

and our sort of work in the kitchen is going to go unnoticed.

0:29:430:29:47

These are the best we can do in terms of display.

0:29:470:29:50

-I can't serve it like that. I'll do something with it. Thank you.

-OK.

0:29:510:29:56

I mean, words... Words defy me. I can't sell THAT.

0:29:580:30:02

Ladies and gentlemen, I have some fresh produce here for you today.

0:30:050:30:09

Outside Fruity Cow...

0:30:090:30:11

Straight from the farm, we're here for one day only.

0:30:110:30:14

..trying to pick off passing trade, Alex and Uzma.

0:30:140:30:18

-Are you interested in some milk?

-Quails' eggs!

0:30:180:30:21

Uzma, keep moving around... I don't... Just do it.

0:30:210:30:26

I'm selling them here £3, the birds only laid them two days ago.

0:30:260:30:29

We're doing a milkshake with the milk that we've,

0:30:290:30:32

um, you know, gotten ourselves...

0:30:320:30:35

Uzma... I don't really know what she's here for.

0:30:350:30:37

You won't get any cheaper in London.

0:30:370:30:40

I feel embarrassed!

0:30:400:30:41

I think I could do a better job without her,

0:30:410:30:43

-but I've just got to try and utilise her for the extra productivity.

-Punnet of blackberries, sir?

0:30:430:30:47

-This is not cool!

-# Come on up to Fruity Cow! #

0:30:480:30:53

-They're £2.50 each - you want four?

-You said £2 each.

-Yeah!

0:30:530:30:56

-At Buffalocal...

-Enjoy it. Thank you for stopping.

0:30:560:31:00

-Finally, an appetite for soup and spuds.

-Fresh leek and potato soup.

0:31:000:31:05

-It's wonderful.

-Sure!

0:31:050:31:08

Honestly, you need to get that system refined.

0:31:120:31:15

We're not going to sell enough if we do that.

0:31:150:31:18

Jason is sort of in a world of his own.

0:31:190:31:21

I've not really found any of the skills that he's got.

0:31:210:31:24

So far, he can't sell, he can't negotiate, he can't make soup,

0:31:240:31:27

he can't put it in cups. Here's a trickless pony.

0:31:270:31:31

Literally!

0:31:310:31:32

-Is someone waiting for that soup?

-Yes.

0:31:320:31:34

So don't just stand here talking, if someone is waiting.

0:31:340:31:37

I think it's to go with the potatoes.

0:31:370:31:39

You know where we are if you want to pop back before five, OK?

0:31:390:31:42

-See you later.

-OK, just take...

0:31:420:31:44

No, that's not how you do it. Just... Jason!

0:31:440:31:48

Guys, how long is it going to be on the jacket potatoes?

0:31:480:31:51

-They're coming now.

-I've got to re-wash my hands.

0:31:510:31:54

-I don't know how he goes about his everyday life.

-Hm?

0:31:540:31:58

Mid-afternoon.

0:31:590:32:00

-Fresh juice?

-Fruity Cow.

0:32:010:32:04

Bit of a plan.

0:32:050:32:06

You can sell that as a £10 box.

0:32:060:32:08

Get rid of that one, come back, I'll give you another one. Yeah?

0:32:080:32:11

-All right.

-Ten quid.

0:32:110:32:12

Ladies and gentlemen, we're here for one day only, I've got shakes,

0:32:120:32:16

milk and I've got some great fruit and veg.

0:32:160:32:18

The milkshakes are holding their margin, selling well.

0:32:180:32:21

Not 200, but steady sales all day.

0:32:210:32:23

Hello, gents. Want to look inside our fresh farm-produce shop?

0:32:230:32:27

But there is a lot of other stock left to shift.

0:32:270:32:30

-We've got all this, you know.

-Oh, my word. Loads.

0:32:300:32:34

Push milkshakes, the highest margin is on the milkshakes.

0:32:340:32:36

Just keep turning over the milkshakes. We're making money.

0:32:360:32:39

50p a pint of milk, cost price. I want to get rid of it.

0:32:390:32:42

-We should just...

-Uzma...

-Because it'll take...

-Uzma, I don't want to think about it.

0:32:420:32:47

Just go with what I'm saying, we're running out of time.

0:32:470:32:49

-60 minutes to go.

-Don't be shy, people, we're only here for one day.

0:32:510:32:55

That's £5, all-in. That's a bargain! Look at what you've got for £5!

0:32:550:32:59

Perfect, so £5, that will be in total, thank you.

0:32:590:33:02

Come and get your milk! You won't get cheaper than this!

0:33:020:33:05

-I've got to get rid of two for a pound.

-Go on, sir. Two...

0:33:050:33:09

Try some of this apple juice.

0:33:090:33:11

£6 change, it's been fantastic, thank you very much.

0:33:110:33:14

We're pushing towards the end now, we've not got much stock left.

0:33:140:33:17

Push the soups, don't worry too much about the jacket potatoes.

0:33:170:33:20

They're an epic fail. Made a really good call yesterday on products.

0:33:200:33:24

If we hadn't pushed for that stock in that farm shop, we'd have had nothing in this store today.

0:33:240:33:29

-There we go, madam.

-For the last hour, a bag of potatoes for £2.

0:33:290:33:34

We paid 38p per kilo, so we're still making profit.

0:33:340:33:38

-And we're flogging them.

-Milk is two for £1 if you want it.

0:33:380:33:41

Thank you very much.

0:33:410:33:43

Fresh from the ground, organic Orla potatoes.

0:33:440:33:47

Potatoes, £2 a bag.

0:33:470:33:50

-A mushroom?

-A mushroom? Organic potatoes, sir?

0:33:520:33:56

Blackberries and apples.

0:33:560:33:58

Time, everyone.

0:33:580:34:01

6pm.

0:34:010:34:03

Well done, team.

0:34:030:34:05

That's what it's all about, yeah?

0:34:050:34:07

I'm pretty confident that I've led the team to the best of my ability.

0:34:070:34:10

We've driven the sales and I think we've probably done enough to win.

0:34:100:34:13

Yesterday we were really focused on having takeaways and just

0:34:160:34:18

stocking the shop up to make it look like it was full with other stuff.

0:34:180:34:23

Had to change strategy a bit.

0:34:230:34:25

So that might be our downfall.

0:34:250:34:27

Tonight, the farm shops shut.

0:34:290:34:31

Tomorrow, the boardroom.

0:34:320:34:34

-RECEPTIONIST:

-You can go through to the boardroom now.

0:34:580:35:01

-Good afternoon.

-ALL: Good afternoon, Lord Sugar.

-Well...

0:35:230:35:28

Fresh farm food, brought to the City.

0:35:280:35:32

Team Evolve, you were the project manager.

0:35:320:35:34

-Yes, I was the project manager, Lord Sugar.

-What happened?

0:35:340:35:37

-We quickly identified that we wanted to go to the buffalo farm.

-Buffalo?

0:35:370:35:41

-Buffalo meat, yes.

-Right. You was in East London, not the Wild West!

0:35:410:35:45

So buffalo, you decided.

0:35:450:35:47

Exotic meats are a big trend in the industry, Lord Sugar, and we thought it'd be an interesting hook.

0:35:470:35:51

-Didn't think you had any cowboys in your team, then?

-One or two!

0:35:510:35:55

-Have you tried buffalo, Lord Sugar?

-No, I haven't.

0:35:550:35:58

-Well then, maybe you should!

-Right.

0:35:580:36:01

You wanted something different. Was that just to be outrageous?

0:36:020:36:05

We wanted to have something unusual so that people would walk past,

0:36:050:36:09

create a bit of a buzz and interest,

0:36:090:36:11

we then had other produce for them to buy.

0:36:110:36:13

We went for soup and jacket potatoes.

0:36:130:36:17

Is that the type of thing that people would

0:36:170:36:20

expect from a farm shop?

0:36:200:36:22

I thought if you went into a farm shop you want something a bit special, no?

0:36:220:36:27

I was very keen to go for the soup, as a low-cost product to have.

0:36:270:36:32

-You thought you'd make your money on takeaways?

-Yes.

0:36:320:36:35

Initially, we thought having soup

0:36:350:36:36

and jacket potatoes as a low-cost product, we'd be able to sell

0:36:360:36:40

a lot of them and that's where we'd make our money.

0:36:400:36:42

What was your target on soups and baked potatoes?

0:36:420:36:45

-What did you think you were going to make?

-200 soups and 150 jacket potatoes...

0:36:450:36:49

Got an idea how many you did do in the end?

0:36:490:36:52

-70 soups and about 15 to 20 jacket potatoes.

-20?!

0:36:520:36:56

-Yeah.

-You targeted 150 baked potatoes

0:36:560:36:59

and you think you sold about 20?

0:36:590:37:01

That's correct.

0:37:010:37:02

As soon as we realised, we stopped baking the potatoes,

0:37:020:37:07

putting them for sale in the shop and I have to be honest,

0:37:070:37:09

-our strategy totally changed.

-I think we limited ourselves.

0:37:090:37:13

We had a couple of lunchtime products, if you like,

0:37:130:37:15

so the sales window was a bit more limited.

0:37:150:37:18

Was that because Luisa clamped down on the budget?

0:37:180:37:21

Yes, I felt we could stock a shop without blowing all our money.

0:37:210:37:25

I get the distinct feeling you really wanted them to go

0:37:250:37:29

and pick up a few bits and pieces, just to dress your shop up

0:37:290:37:33

a bit, but don't go and spend too much money...?

0:37:330:37:35

Yes, I was like, don't go mad...

0:37:350:37:37

We made the decision we would end up coming back with nothing to sell

0:37:370:37:41

-and a shop that looked empty.

-Didn't you get told to go home?

0:37:410:37:44

You had an hour and a half left...?

0:37:440:37:45

We felt that, if you've got an hour and a half left in the day,

0:37:450:37:48

-to go home is futile.

-So overall then, a good project manager?

0:37:480:37:54

I think there were flaws all the way through.

0:37:540:37:57

We had no real budget and we had no direction at all in terms of products we were looking for.

0:37:570:38:01

-You said use your initiative, and I think we did.

-Right, OK. Now then.

0:38:010:38:06

-Neil, you are the project manager of Endeavour.

-That's correct.

0:38:060:38:10

I'm pleased.

0:38:100:38:11

I did comment a week or so ago that I was getting feedback that

0:38:110:38:14

you're a bit of a backseat driver. So tell me what happened.

0:38:140:38:18

-We went with milkshakes and we did...

-How did that come about?

0:38:180:38:21

Because of Kurt's experience,

0:38:210:38:23

he obviously runs a shop that does shakes.

0:38:230:38:26

The milkshakes we were going to make would be apple and blackberry,

0:38:260:38:30

because we thought that that would sell well.

0:38:300:38:32

That sound like a mobile phone app!

0:38:320:38:34

Was Kurt very forceful in wanting to do this, then?

0:38:340:38:37

He was, but I kind of wanted to utilise the experience

0:38:370:38:40

we had in the team.

0:38:400:38:42

I think it would have been silly of me to go with something that was unknown.

0:38:420:38:45

Kurt was very, very strong on how many units he thought we could sell.

0:38:450:38:49

-Everybody agree with this milky thing?

-ALL: Yeah.

0:38:490:38:51

-Zee, did you agree?

-I...

0:38:510:38:53

agreed with the strategy, obviously he's got his experience,

0:38:530:38:56

but I disagreed with the quantity.

0:38:560:38:58

You set your target to sell 200 shakes in a day, is that right?

0:38:580:39:01

That's correct. I had the idea that if we pushed the milkshakes, we could make £500 profit and then...

0:39:010:39:06

If you sell them.

0:39:060:39:08

Now, tell me about Neil's leadership style here.

0:39:090:39:14

I got the feeling from Karren that initially it was a bit

0:39:140:39:18

-dictatorial, is that right?

-Direct.

-Your surname is Clough, right?

0:39:180:39:23

No relation to Cloughy, are you?

0:39:230:39:25

I'm quite similar, but there's no relation, no!

0:39:250:39:27

Cos he had a special way of dealing with his teams, as you know.

0:39:270:39:30

-Yes.

-So... Happy with your project manager?

-I'd say so, I am.

-Kurt?

0:39:300:39:37

Noncommittal? On the fence?

0:39:370:39:40

I had some problems with Neil initially, about the budget

0:39:400:39:42

he was setting and I don't think he had a clear direction.

0:39:420:39:45

-LORD SUGAR:

-All right.

0:39:450:39:47

Let's look at some of the numbers here.

0:39:470:39:50

-Karren, let's get some details on your team, Endeavour, shall we?

-OK.

0:39:520:39:59

Well, total sales on the day, £1,097.82.

0:39:590:40:03

You spent £558.15, which meant you made a profit of £539.67.

0:40:040:40:12

Right, £539.67 is the profit for Endeavour. Nick, how about Evolve?

0:40:160:40:22

Evolve total sales, £1,249.52.

0:40:220:40:29

A spend of £618,

0:40:290:40:33

-generating a profit of £631.52.

-Come on! Get in! Come on!

0:40:330:40:36

-Can I just remind you, this is not a football match.

-Sorry, Lord Sugar.

0:40:460:40:50

-I knew it would be tight. I'm pleased to win.

-Right.

0:40:500:40:54

I make that £91 difference.

0:40:540:40:59

Yeah. OK.

0:40:590:41:01

Looks like you herded your buffalo team quite well then, in the end.

0:41:010:41:05

-Wasn't so bad after all.

-No. I think you might have them to thank.

0:41:050:41:09

From what I've understood, if you'd pioneered on the take-out stuff,

0:41:090:41:14

you might not have had that win. Anyway, your treat, I'm going

0:41:140:41:18

to send you to a top restaurant called the Tramshed

0:41:180:41:22

and their top chef is going to cook you a four-course meal

0:41:220:41:26

of the best of British products.

0:41:260:41:29

-So have a good time...

-ALL: Thank you, Lord Sugar.

0:41:290:41:31

(Come on! Come on! I told you!)

0:41:370:41:40

(I knew it, I KNEW it!)

0:41:400:41:42

Well, you lost by £91.

0:41:480:41:51

You were focused on milkshakes, milkshakes and all that.

0:41:520:41:56

That's fine, if you'd have sold your 200, you may have won the day.

0:41:560:42:01

He didn't. You sold 113.

0:42:010:42:03

I'll see you back in here shortly

0:42:040:42:06

and we'll go into this in a bit more detail, OK? Off you go.

0:42:060:42:10

I'm going to be cooking dinner for you guys this evening

0:42:190:42:22

-as part of your treat.

-Wow.

-Lovely.

0:42:220:42:25

Jason, if you want, you can wash up some dishes.

0:42:250:42:28

I'm very good at grating cheese, washing dishes...

0:42:280:42:31

Who wants to have a go at taking grouse off the bone?

0:42:310:42:34

-I'll have a go.

-Get your knife in.

0:42:340:42:38

I was really pissed off with Myles and the sub team in the boardroom,

0:42:380:42:41

because it came across that I didn't have any control over the team

0:42:410:42:44

and they saved the day.

0:42:440:42:45

They thought we'd failed,

0:42:480:42:49

hence why they didn't say I was a good project manager.

0:42:490:42:52

But now they're all happy.

0:42:520:42:54

Bon appetit, guys.

0:42:540:42:58

Cheers, everyone.

0:42:580:42:59

Here's to a first Evolve win, led by me.

0:42:590:43:03

Cheers!

0:43:030:43:04

So, what's your thoughts on where we went wrong?

0:43:180:43:24

Did we make the right shout at the start?

0:43:240:43:26

Kurt was very, very milkshake-focused.

0:43:270:43:29

I think that deluded his mind.

0:43:290:43:32

We didn't sell what we had at a good enough margin.

0:43:320:43:34

£440 of stock - we didn't even double it.

0:43:340:43:38

Neil's got to take responsibility for the failure of this task.

0:43:400:43:43

He was responsible for the sales side

0:43:430:43:44

and we didn't sell at the margins we needed to.

0:43:440:43:48

I hate losing. It's not something that I'm used to.

0:43:490:43:52

We went for milkshakes

0:43:520:43:53

because that's what Kurt does in his day-to-day business.

0:43:530:43:57

He said he'd get 200 shakes sold - he failed at doing that.

0:43:570:44:00

He should be very nervous and very worried.

0:44:000:44:02

PHONE RINGS

0:44:170:44:19

-Can you send the candidates in, please?

-Yes, Lord Sugar.

0:44:190:44:22

You can go through to the boardroom now.

0:44:220:44:25

Now, I got the feeling that the milkshakes took over this task.

0:44:400:44:44

You all agreed you were going to make milkshakes.

0:44:440:44:48

You agreed as a project manager you were going to make milkshakes.

0:44:480:44:51

Yeah, I made that decision.

0:44:510:44:53

You went off to buy God knows how many hundreds of litres of milk.

0:44:530:44:57

This task was lost right at the beginning in the roots.

0:44:570:44:59

All our focus was milkshakes, milk, milkshakes, milk.

0:44:590:45:03

It'd be silly for me not to go with the expertise that I had

0:45:030:45:05

of a sub-team leader that sells it for a living.

0:45:050:45:07

I got that, but the point is, you set off on a voyage somewhere,

0:45:070:45:11

and halfway through, you think, I've made a right cock-up here,

0:45:110:45:15

this is not right, there is a mistake, but what's done is done.

0:45:150:45:20

You've gone for shakes, you've got the goods, the milk,

0:45:200:45:22

you've got all the stuff, so halfway through

0:45:220:45:25

if you recognise something's wrong, you need to change your plan.

0:45:250:45:28

-Why didn't that happen?

-You're absolutely right.

0:45:280:45:30

One thing you did do, Kurt, you diversified to add juices.

0:45:300:45:33

-What were those juices?

-The main juice we did was carrot, pear and apple.

0:45:330:45:37

Where did you get the apple juice from?

0:45:370:45:38

-From Costcutter.

-From a Costcutter store?

-Yes, indeed.

0:45:380:45:43

Bearing in mind that you are a farm shop,

0:45:430:45:46

trying to project a fresh image, home-grown, and you come up with

0:45:460:45:51

a juice which is made with lovingly picked stuff from the shelf of a supermarket...

0:45:510:45:58

Again, I'd love to take the responsibility for that as well,

0:45:580:46:00

but I have to put that by Kurt. He told me what we needed.

0:46:000:46:04

Can I make one point? That still made profit.

0:46:040:46:08

350-plus worth of money. How come your team only managed to raise £200 between the five of you?

0:46:080:46:15

Well, the shakes and the juices came to £373 worth of business.

0:46:150:46:20

-That means sales.

-You told me £650.

0:46:200:46:23

-£273 of profit.

-Exactly. How much did you tell me...

-My shakes contributed to more than 50%.

0:46:230:46:27

-I know how many I sold.

-Kurt, just answer my question.

0:46:270:46:31

-200.

-200.

0:46:310:46:32

-How much did you say it would make?

-£500 profit.

-£650.

-£500 profit.

0:46:320:46:37

I still sold double the take-out products that the other team sold.

0:46:370:46:41

At a higher margin, and I wasn't at the front of house selling them.

0:46:410:46:44

I could have produced another 70 shakes,

0:46:440:46:46

but at the front, you weren't selling efficiently enough.

0:46:460:46:50

-Lord Sugar, can I just...

-What was Uzma doing in this task?

0:46:500:46:54

Last week, I said I wanted to keep my eye on these two ladies.

0:46:540:46:57

-Uzma, I think she's the weakest person in my team.

-Oh, really?

0:46:570:47:00

-I'll tell you the reason why.

-Why?

0:47:000:47:02

I think we could have done the same job, if not better, without you.

0:47:020:47:05

Here's the other point which seems to be coming through here.

0:47:050:47:08

You asked them to go and buy some other stuff, non-shakey stuff,

0:47:080:47:13

other things for you to sell.

0:47:130:47:16

I gave them the budget

0:47:160:47:17

and my decision was to spend as much of the budget

0:47:170:47:20

because I was confident we would sell it and make good margins.

0:47:200:47:22

Kurt was against the idea.

0:47:220:47:24

The problem we then had was by the end of the day,

0:47:240:47:26

if it wasn't for my team, we would have hardly any stock to sell.

0:47:260:47:30

-That's not true.

-Can I just say something?

-I gave you a bigger budget and you didn't do it.

0:47:300:47:34

Did he put you in a compromised position?

0:47:340:47:36

Yes, because I'm buying from a shop at the end of the day.

0:47:360:47:40

I ended up buying fruit and veg from a shop to sell in a shop,

0:47:400:47:44

because I didn't have any more stock.

0:47:440:47:46

But did you send your sub team out and say, "Look, spend 100 quid"?

0:47:460:47:51

-Did you give any direction?

-Absolutely.

0:47:510:47:54

-He never.

-Guys, guys, guys. Let me just say this now, OK?

0:47:540:48:00

We gave you a budget of how much to spend here, how much to spend there.

0:48:000:48:04

Those figures were not followed.

0:48:040:48:06

-You didn't even sell!

-Listen, absolutely wrong.

0:48:060:48:11

We lost this task because we sold near enough half the shakes

0:48:110:48:14

-Kurt said we were going to sell.

-That's not true.

0:48:140:48:17

The flipside is we bought produce from shop to sell in a shop.

0:48:170:48:20

-I know how many shakes were sold.

-Where's the responsibility lie, Neil?

0:48:200:48:25

With Kurt.

0:48:250:48:26

I'm going to take some responsibility as project manager.

0:48:260:48:29

I can't shy away from that.

0:48:290:48:31

I'm the leader, I had the final say,

0:48:310:48:33

but I went with somebody who was an expert in that field.

0:48:330:48:35

-So the milkshakes lost it?

-Well, if you would have sold more...

0:48:350:48:39

Neil, I need to know who you're bringing back into this boardroom.

0:48:390:48:44

I don't think I've got to be too much of a rocket scientist to work out one particular person,

0:48:440:48:48

so can you tell me who you're bringing back in this boardroom?

0:48:480:48:51

-Kate and Uzma.

-Right.

0:48:510:48:54

I don't understand why you're bringing me back here!

0:48:540:48:57

-I'll tell you the reason why.

-Not now.

0:48:570:48:59

I'll ask you to explain when you come back in here.

0:48:590:49:02

You others go back to the house, OK?

0:49:020:49:04

Thank you.

0:49:040:49:05

Right.

0:49:130:49:15

I'm going to have a further chat with Karren,

0:49:150:49:17

so step outside and I'll call you back in in a few moments' time.

0:49:170:49:21

Thank you.

0:49:210:49:22

Neil, was he a good manager?

0:49:270:49:30

Did he assert his authority or did he get browbeaten here by Kurt?

0:49:300:49:37

I mean, in the case of Uzma, I couldn't have made it much clearer

0:49:370:49:40

last week - I'm going to give you another chance.

0:49:400:49:44

And yet again, the comment, we could've done the task without her.

0:49:440:49:47

This is her third time in the bottom three.

0:49:470:49:49

-Why don't they see the contribution she makes?

-I don't know.

0:49:490:49:52

PHONE RINGS

0:49:520:49:53

-Yes, Lord Sugar?

-Can you send the three of them in, please?

0:49:560:50:00

Lord Sugar will see you now.

0:50:000:50:02

Uzma wanted to ask you why she's back here.

0:50:140:50:18

-Perhaps you'll explain.

-Absolutely.

0:50:180:50:21

I brought as Uzma back for one reason -

0:50:210:50:23

because I believe she was the weakest person in my team.

0:50:230:50:26

It's no surprise to me

0:50:260:50:27

that she's been in the bottom team a couple of times already.

0:50:270:50:31

Uzma was asking me questions throughout the day,

0:50:310:50:34

things that were just completely irrelevant.

0:50:340:50:37

I think that she unfortunately is the weakest link in my team.

0:50:370:50:39

-I'm sorry if it's direct.

-No, I welcome it. It's fine.

0:50:390:50:43

Third time, I believe, in this final three.

0:50:430:50:46

He's brought you back because he don't think you contributed.

0:50:460:50:49

What is it about you that alienates other people in this process?

0:50:490:50:53

Because he is the second person,

0:50:530:50:55

if not the third, that has said you don't seem to do anything.

0:50:550:50:58

There's a saying, no smoke without fire.

0:50:580:51:00

Why do you think people have this opinion of you in the process?

0:51:000:51:03

I just think it's an easy route out, Lord Sugar.

0:51:030:51:05

-I'm being really honest with you.

-So...

-Listen, can I finish?

0:51:050:51:08

This is the problem with working with you guys. No-one lets you talk.

0:51:080:51:11

I personally think you said that you had your eye on me,

0:51:110:51:15

and I think he's brought me in...

0:51:150:51:16

Well, I only had my eye on you from last week.

0:51:160:51:18

I didn't have my eye on you from when you first got here.

0:51:180:51:21

-I just think it's an easy route out.

-May I answer that question?

0:51:210:51:25

That's exactly what I thought you were going to say and that's what I tried to explain myself.

0:51:250:51:30

If I wanted the easy option and if I wanted a safety blanket,

0:51:300:51:33

I probably would've brought you and Natalie back in

0:51:330:51:35

because you've both been in the bottom three last time around.

0:51:350:51:38

Natalie worked really, really hard.

0:51:380:51:40

I think Uzma was out of her depth, and I brought her in

0:51:400:51:42

based on her performance, and she was the weakest link.

0:51:420:51:45

You brought me in here because I've been here twice before.

0:51:450:51:47

-I did not.

-Yes, you did.

-I did not.

0:51:470:51:50

She's done very well to get here,

0:51:500:51:51

but I don't think she's got any chance of winning the process.

0:51:510:51:54

Neil, some of the things that you say in your CV

0:51:540:51:57

is that you're not afraid to trample over people.

0:51:570:52:00

Absolutely, but only if I've got a point to prove,

0:52:000:52:02

and I know where this task went wrong.

0:52:020:52:04

I also know I've been the strongest candidate in the first three tasks.

0:52:040:52:08

When was that written? Is that your opinion?

0:52:080:52:10

It is my opinion, and that's what I'm giving.

0:52:100:52:13

There's a fine line, you know, between confidence

0:52:130:52:16

-and being a bit cocky.

-I do know that.

0:52:160:52:19

And do you not feel that you're a bit cocky in thinking that

0:52:190:52:22

-what you say goes and everybody else is wrong?

-I don't think that.

0:52:220:52:26

Although I'm quite outspoken, I think if you speak to the other people

0:52:260:52:30

around me in the other tasks, I've proven that I've delivered results.

0:52:300:52:34

Hm.

0:52:340:52:35

Anyway, Kurt, you convinced this project manager, according to him,

0:52:370:52:42

-that you should do milkshakes in this particular task.

-Yeah.

0:52:420:52:47

You then made the fatal error of putting a number,

0:52:470:52:51

a stake in the ground. 200 was your figure.

0:52:510:52:54

You put a noose around your neck, don't you think?

0:52:540:52:58

I put my neck on the line, yeah.

0:52:580:52:59

Should I be sympathetic towards that, you putting a noose around your neck?

0:52:590:53:03

Because he's jumped on that, and so has everybody else,

0:53:030:53:06

-but you're supposed to know what you're talking about.

-I do know what I'm talking about.

0:53:060:53:10

I put myself forward and said I'd be able to sell the shakes.

0:53:100:53:13

It was the best takeaway project out of this task by a large margin.

0:53:130:53:17

I'm being criticised because I said I'd sell 200.

0:53:170:53:20

He was so convinced through it that I had to go with it.

0:53:200:53:22

He convinced me that they would sell 200 milkshakes, he told me they would get around £650.

0:53:220:53:27

Are you a person that can be talked into something?

0:53:270:53:30

Absolutely not, but that's his expertise, that's his field.

0:53:300:53:33

Kurt, why shouldn't you be fired today?

0:53:330:53:36

I'm fed up and sick and tired of talking about milkshakes now.

0:53:360:53:40

-I agree.

-You tell me why you should stay in this process.

0:53:400:53:42

I contributed 50% of the total profits of this task.

0:53:420:53:46

I shouldn't have put a stake in the ground and said, OK, I'll make 200, but I put my neck out.

0:53:460:53:50

I wasn't standing in the background.

0:53:500:53:52

Who do you think should be fired?

0:53:520:53:55

I think Neil made some mistakes

0:53:550:53:56

but Uzma was the weakest link in the team the whole of the two days.

0:53:560:54:00

-Uzma, who should be fired?

-I think it should be Neil.

-And Neil?

0:54:000:54:02

The failure of the task, Kurt. In terms of the weakest candidate, Uzma.

0:54:020:54:06

-Don't tell me about weakest candidates. You're digging a hole.

-The failure of the task was Kurt.

0:54:060:54:10

Your job as a project manager here is to talk about who is responsible

0:54:100:54:16

-for the failure of the task in which you were the project manager.

-OK.

0:54:160:54:19

I don't want you sitting here doing my job for me, do you understand?

0:54:190:54:22

I apologise. I believe Kurt should be fired for the failure of the task.

0:54:220:54:25

-But I put my neck on the line to try and assist.

-I take that on board.

0:54:250:54:30

So why am I the failure of the task?

0:54:300:54:32

Because you said you would get £650, you got nowhere near that.

0:54:320:54:36

Gentleman, you know what, I don't want to hear any more.

0:54:360:54:40

Kurt, if you thought this shakes route which was going to

0:54:440:54:48

be your chance to prove to me that your business model is solid,

0:54:480:54:53

then you failed.

0:54:530:54:54

Because how can I go into business with someone who doesn't know

0:54:540:54:57

-how many he can sell?

-I do know how many I can sell.

0:54:570:55:00

I'm not asking for any comments, do you know?

0:55:000:55:02

Uzma, third time in this final three.

0:55:050:55:09

And a couple of times people have said you don't contribute, OK?

0:55:090:55:13

I have had comments back from Nick

0:55:130:55:16

and Karren who have had the benefit of following you,

0:55:160:55:20

and I have to say that they support some of that in some respects.

0:55:200:55:24

Neil, you took the helm here,

0:55:260:55:31

you decided that you wanted to be

0:55:310:55:33

a project manager, but you got browbeaten.

0:55:330:55:37

And I do think that putting the blame solely on him is unfair.

0:55:380:55:43

And for that reason, Neil, I've got to tell you that...

0:55:450:55:50

..there's not much space left for mistakes.

0:55:510:55:54

But my intuitive feeling at this moment is that, Kurt...

0:55:590:56:04

..if you want me to believe in your business model,

0:56:090:56:12

you have got a lot to learn,

0:56:120:56:13

and the first thing you've got to learn is stop spouting your mouth off

0:56:130:56:18

of how many you're going to sell, how many you're going to make.

0:56:180:56:21

Uzma, no smoke without fire, I say.

0:56:210:56:25

-I'm sorry, Uzma, you're fired.

-Thank you for the opportunity, Lord Sugar.

0:56:250:56:29

-Go back to the house, the pair of you.

-Thank you.

0:56:410:56:43

Thank you, Lord Sugar.

0:56:430:56:44

The last thing Lord Sugar said to me was there's no smoke without fire.

0:57:120:57:16

He hasn't yet seen the fire in me, and I will take my business idea,

0:57:160:57:20

make it happen, and I'm going to make millions from it.

0:57:200:57:23

Kurt took a risk and it didn't pay.

0:57:260:57:27

-If you're getting stuff wrong in your own field...

-Yeah.

0:57:270:57:31

It was actually a mistake from Neil to make him the sub-team leader.

0:57:330:57:37

-Does that mean that Neil is really just a backseat driver?

-Surprise.

0:57:390:57:44

THEY CHEER

0:57:440:57:46

-Who else is there?

-That's it.

0:57:480:57:50

CHEERING

0:57:500:57:52

-Tell us all about it.

-I definitely think the right decision got made.

0:57:540:57:57

-Have you been knocked down a few pegs now?

-Absolutely not.

0:57:570:58:01

I had a weak link in the team and they're longer here.

0:58:010:58:04

Now, 12 candidates remain.

0:58:060:58:09

Lord Sugar's search for his next business partner continues.

0:58:090:58:14

Next time:

0:58:160:58:17

Your task is finding certain items

0:58:170:58:20

that are required for the opening of the hotel.

0:58:200:58:23

Put the map away. I know Dubai like the back of my hand.

0:58:230:58:25

-A day trip to Dubai...

-I'm in a very, very rush.

0:58:250:58:28

He's absolutely full of it!

0:58:280:58:30

-..turns up the heat.

-I want the pot.

0:58:300:58:33

That means they've wasted all day and not bought anything.

0:58:330:58:36

-I'm really worried.

-And someone's sent packing.

0:58:360:58:39

On this particular task, like it or not, you were weak. You're fired.

0:58:390:58:44

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