Episode 2 The Celebrity Apprentice USA

Last season on Celebrity Apprentice, we stormed New York and raised millions for charity.

But there's plenty more dollars out there and I want it to go to the people that need it the most

and that's why I'm doing it again.

The stage has been set and now 16 new celebrities are fighting to meet the challenge...

Come on, people! We need all the money we can get!

-..any way they can.

-Bring me 15,000 and I'll kiss you full on the mouth.

-Managers...

-What a disaster!

-..gone!

-Disgusting!

-Assistants, gone!

-No bagels, no nothing.

-They're on their own...

-I can't tie the tie.

-..in the toughest challenge of their careers.

-I can't do this!

-Last season was a battle.

-I talk down to you?

-You're out of talent!

-You think you're...

-BLEEP

-This time...

-You are a piece of...

-BLEEP

-..and a stupid blonde!

-..it's war!

-Shut up!

-Then stop lying!

This makes me and Omarosa look like a tea party.

-Go, team!

-They come to New York City armed with new connections...

-We have a cheque here from Tim McGraw for 5,000.

-Tim McGraw!

..new passion and a new determination to win.

-I want to win. Get your head around the...

-BLEEP

-..task!

It's killing me. I would take the bullet in a second.

And all but one of them will...be...fired!

-You're fired! Go!

-The Celebrity Apprentice starts now.

Previously, the women got down to business and forged their identity.

-Does anyone want to be project manager?

-I'll be the first.

And the ladies were ready for battle...

-It doesn't matter what our name is. Let's get going.

-How about Athena? Athena's the goddess of war.

Team Athena.

..while the men got off to a slower start.

-I think we should be Team FUBAR.

-Oh, man! FUBAR!

And Scott Hamilton tried to focus the group.

-So name first? Do you have ideas?

-The Kings Of The Universe.

-Just take the letters - KOTU.

-I like KOTU.

-But Heisman Trophy winner Herschel Walker took control.

What we need to do first is elect a project manager.

-Herschel?

-Yeah, it seems like.

For their first task, the teams had to create, bake and sell cupcakes.

On KOTU, entrepreneur Jesse James was the quiet achiever.

We make the vehicle as attention-grabbing as possible.

I didn't think Jesse would bring anything to the table. It's fun to see somebody come to life.

We'll finish in the morning. We've got to get these out of the oven.

Poker champion Annie Duke was quick to alienate the rest of her team.

Mussolini made the trains run on time, but no Italian smiled. It was an Italian train station in there!

On KOTU, Andrew Dice Clay looked for an easy way out and Tom Green sensed trouble.

Herschel, I'm going over to Sirius Radio now.

He wants to do Sirius Radio. He's not doing anything anyway.

Clint and Herschel go, "Why don't you not make cupcakes?" I know they're trying to throw Dice under the bus.

-Both teams hit the streets to sell.

-From Donny Deutsch, a cheque for 10,000!

-Big money showed up.

-He paid 5,000 for this cupcake.

On Athena, playmate Brande Roderick immediately surprised her team.

5,000 for your charity.

I think Brande... She's a very smart woman lost in a gorgeous body.

-Project manager Herschel Walker stood by while Dennis Rodman checked out.

-I can pick you up.

-When the totals were added...

-The women sold 61,257-worth of cupcakes.

So, ladies, I congratulate you.

-Joan Rivers reaped the reward.

-You won 126,000.

Joan, what's your charity?

-God's Love We Deliver.

-Have fun. Thank you. Congratulations.

With the men's team losing, Andrew went after Herschel.

-Who would you fire if you were me?

-I would fire Herschel

because it's the boss's job to delegate and tell everybody what he needs them to do.

-Herschel fought back.

-You're wrong. I was on the corner with Tom Green.

The truth is, you didn't want to work. You wanted to do your thing.

But ultimately, Dice folded.

I didn't like making the cupcakes, so if anything, I'm willing to leave.

Herschel, he really fought to stay.

You wanted to quit. Andrew, you're fired.

Hey!

Oh!

You guys were yelling so loud. Oh, my gosh!

-What's in the boardroom stays in the boardroom?

-Yeah.

-Will you tell us what happened?

-I think when he said he wanted to quit, it was over.

It was like, "He is weak now." You can't be weak or he'll get rid of you.

I don't like to lose. I don't want to go back in that boardroom.

When I lose, I don't sleep. I'm ready to go to another task. We've got to get it up.

Tomorrow's a new day, bro.

I feel that while Herschel may not have made the best project manager,

for this team to move forward and win,

they will have to subordinate themselves to their project manager.

They'll have to respect his authority and not pull anything that will get in the way of the task.

Congratulations. 'It's difficult.'

I kind of predicted this as a possibility.

If they want to throw my good friend Dice under the bus, they want to throw me under the bus.

It's interesting. You can't really trust anyone.

CRACK OF THUNDER

# Money, money, money, money

# Money

# Money, money, money, money

# Money

# Some people got to have it

# Hey, hey

# Some people really need it

# Hey, listen to me, y'all Do things, do things, do things

# Bad things with it

# Dollar bills, y'all

# Come on That mean, oh, mean

# Mean green

# Almighty dollar

# I know that money...

# Give me a nickel, brother

# Can you spare a dime?

# Money can drive some people out of their mi-i-inds

# No good, no good

# Money

# Money, money, money, money

# Money! #

-Hello, hello, hello.

-How are you today?

-Good to see you.

-You too.

I've been working with God's Love for 16 years now

and we really are a do-it-yourself charity.

-Here we have two bags. One's for Julia and one's for her two kids.

-OK.

'One of the most exciting things about winning as project manager is you get the money for your charity.

'What we do at God's Love We Deliver

'is if you feel you can't leave your house, we send you your meals every single day.'

We started out with two bicycles and four delivery men

and we now do over 2,000 meals a day to our clients.

We are really a small charity and we do big things.

I want to thank you from the bottom of my heart, what you do for us.

The nice thing is you're surviving.

-I'm surviving.

-Women are surviving breast cancer.

I'm a fighter. I'm living for myself and my kids.

All of our clients are sick

with HIV/AIDS, cancer, Alzheimer's or Parkinson's disease,

any life-altering illness.

I'm thrilled that we're here and I'm thrilled...

I have a surprise for you, Karen, my darling angel.

As you know, I've been working on Celebrity Apprentice.

And I have been project manager for one of the tasks and we won,

so I'm so excited because here is a cheque for God's Love We Deliver

for 125,716 dollars

and 39 cents.

-That's fabulous!

-Is that great?

-Thank you!

Part of this will go to help you when you recover from this next surgery,

help you, help Camille,

help Joshua, so that you don't have to worry about food.

-You just have to worry about getting well.

-Thank you.

-Good.

-Good hug.

-Good morning.

-ALL: Good morning.

On my left is Erin Burnett and, as you know, Don.

Erin and I have a great distinction. We did a show together called The Billionaire Inside,

-the number one rated show in the history of CNBC. Do you hear that, Joan?

-I hear it.

-Do you hear it? Do you understand?

-I hear it, Donald.

-OK.

Today you're going to be working with a company - Zappos.com. Everybody's heard of Zappos, right?

And it's an e-commerce company.

Zappos in 1999 just started and today they're going to do over 1 billion-worth of sales.

And alongside of me is Tony, the CEO. Tony, tell me about the company.

At Zappos.com, we sell shoes, handbags and apparel.

We really want our brand to be about the very best customer service and experience,

so we've teamed with Image Comics

to provide you with artists and editors

to create a comic character

to communicate our focus on customer service and company culture as well.

Very simple. You'll create a costume and four-page comic for a character that promotes Zappos.com,

something they may end up using as a character on their website.

You'll have to pitch your ideas to a focus group to get feedback. Tony will pick the winner.

What I want you to do right now is pick your project manager.

Women, pick your project manager. Men, pick your project manager.

-She owns a clothing company, so it's perfect.

-OK, great. Done.

Joan, who is your project manager?

-Our project manager today, we're very happy to say, is Khloe.

-Khloe. Good.

'Zappos is an online store known for selling shoes, clothes and stuff like that.'

I own a clothing store, so maybe that's why I became project manager,

but I'm a little confused cos I'm not really familiar with online.

I vote for Scott. He's organised.

I'm very organised.

-Come on, men. How are you doing?

-I think we should go with Scott.

-We're good.

-Who have you chosen?

-We've chosen Scott Hamilton.

-I love Scott Hamilton.

-Thank you, sir.

I think they saw me as the voice of reason last week

and the one that was really organised.

I'm not going to survive here by shying away from leadership. I can't do that.

So it's Khloe and Scott.

All right, the project manager of the winning team will get 20,000 for his or her charity.

The losing team will come to the boardroom. Somebody will be fired.

It won't be pleasant, but that's the way life is. OK? Good luck. Thank you.

-Hi. Melissa Rivers.

-Hi. Tionne Watkins.

-Nice to meet you.

-'The first order of business was to sit down with Tony,'

the CEO of Zappos.com.

Every marketing project has to do exactly what the client wants. What are they looking for?

Most people that know Zappos know us for the shoes,

but the Zappos brand is really just about the very best customer service.

When you call our Customer Loyalty Team, people aren't scripted, they're not trying to up-sell.

We just care about above-and-beyond customer service.

When we met with the executive, I was concerned about getting information.

I'm a poker player. I know how to do an end run around people.

You would like this comic book character to appeal equally to men and women?

That's for you guys to decide. What we care about is conveying our brand and our culture.

Do you like blondes or brunettes?

-What do you date?

-Um...yes.

What colour of hair did the girl in your longest long-term relationship have?

-Or your wife?

-Too bad if he doesn't like her any more!

-In your longest relationship.

-I'm trying to get a feel here.

-Which Angel did you like?

I will just say, you guys, don't think about what's appealing to me.

Think about what's appealing to our customers.

Thank you very much for your time. Hopefully, we can put something great together for you.

My name is Scott Hamilton.

-I'm the project manager.

-Clint Black.

He can go to any comic book company

to come up with this character. He's coming to us neophytes to do this. We have to be professional.

Why a comic book character?

One of our core values is about having fun

and not being like other businesses where you have to wear a suit and a tie.

It's got to be funny.

Let me put it this way. Humour is not unacceptable.

I see you. Humour is something that is acceptable in a commercial,

then like...or, you know,

to..to try to get a laugh.

It could be an attempt at humour and it might not be funny. That wouldn't be good.

There are some types of characters that are very corporate.

Anybody else have any questions? Brian, you have a question? Dennis, got anything?

-I think we've taken up enough of your time.

-Thank you.

Cool.

After we left the executive meeting, we went to the war room

to really start working.

Our task was to create a comic book character that best represented the qualities of Zappos.com.

What time is it?

Khloe was chosen as project manager because she owns retail stores,

so I think the team felt like she had a lot of retail experience,

but I don't think that this task is about retail.

What is this comic book being used for?

SEVERAL VOICES TALK AT ONCE

-Yeah, what about...

-A gay man.

With superpowers... ALL TALK OVER EACH OTHER

We live in LA and New York. You can't have a gay man. It excludes the whole Midwest...

I don't want so many people talking over each other.

People love a hero.

-Can I throw one thing out?

-Yeah.

'As strong a personality as Khloe is, I don't think she is comfortable with telling people what to do.

'Our team definitely has alpha females...'

..why they have their superpower, its origin.

I think our team would work so much faster

if a couple of these girls did not talk as much.

I mean, it's ridiculous.

I think we should get a midget and the midget says,

"We're long on service and short on frustration."

-Yeah, I thought...

-Thank you, Joan.

TALKING OVER EACH OTHER RESUMES

If I could have one superpower,

I would shut up my team.

To be really successful, you have to separate yourself from 99% of the world.

You have to get out there and kick ass. You have to be able to handle pressure.

Now, we've got two very different people -

Scott Hamilton and Khloe.

Scott is a great, great champion.

Organisationally, we've got some issues to talk about.

He's won gold medals. He's handled pressure brilliantly.

Khloe, on the other hand, she's a young woman. She hasn't been really exposed to pressure.

We'll have to see what happens.

If you can't handle the pressure, people will walk all over you.

It is now 10.30 and we can't do anything. We cannot think of anything...

SEVERAL VOICES TALK AT ONCE

This week's task was to create a comic book character

to represent Zappos.com.

I'm going to blow a gasket in a minute.

We're just talking and none of us know what we're doing. We're going round in circles.

-We keep repeating the exact same thing.

-I understand.

What we should do is divide into groups. We should have a design group and a script group.

I'd love to do the script with you.

'I'll do what I need to do to win. That will piss off my team-mates. Your job is to win the task,'

not worry about people's feelings.

Claudia and I would really love to be the people who go write the script if that's possible.

-Yeah.

-Is that cool?

-Definitely.

I let people go ahead and take their leader status.

If they want to run that position, fine. We've run businesses. It's why we're here.

But my mom has won a couple of Emmys for things like writing.

'Annie's taken over and decided she was going to write the presentation.

'I thought that was really stupid,'

considering I've had four plays that I've written on Broadway,

two series and a motion picture.

You're an idiot.

Let's do this orderly

and without too much excitement or emotion.

No chaos.

We're all coming from completely different places and I think we have to utilise that.

In figure-skating, the biggest thing is diversity of styles.

My experience as an ice show producer would be to draw on their talents, utilise our best assets

and win the task.

We should use one of us as the superhero.

You'd be a good superhero, Clint. You've got the hat. You'd be good.

-We don't want a comic book character with a cowboy hat.

-Or Rodman or you?

I don't want to go down that route.

If we twist this thing around and make it cool, we can get a transvestite, a guy...

You can go get any transvestite. Guess what?

He can transform into this woman. He can fight in women's shoes. Boom!

I felt that Zappos.com, ultimately, was a family brand

and Dennis is so off the beaten path.

The whole commercial now is about gay guys and gay people now.

I didn't feel it was appropriate to the task or to the image of Zappos.com.

We're just... We're going over here.

Claudia, do you want to start a whiteboard and write stuff down?

We have "real" and "personal". Third over here is "speed". Do you agree with that?

-"Wow" is the theme.

-Right.

Personally, cos our goal here is to come up with a character and a costume and a story line...

Personally, that's what I feel we need to turn back and focus on.

-Except this is going to...

-Our goal is to do the character and the costume and the story line.

If we have time for any of that, obviously, all this stuff is great extra fluff.

As for Khloe as project manager, as the day has progressed,

she has gotten more comfortable and she took control of the situation.

At first, I thought she was a little timid, but now she's taken the bull by the horn. She's doing a good job.

I look at women saying, "I admire her," or, "She's beautiful."

A man looks at a woman cos she's gorgeous, so I think she should be a girl.

It's challenging to control eight very dominant women.

'I'm not here to baby-sit or control anyone, but to oversee and make sure everybody is not getting off track.'

-We are not going to go and ramble on.

-No.

I'm with the artists.

-Our designers are here.

-Great. Welcome to the zoo.

An editor and artist from Image Comics met with us,

but nothing had been established about the character and how it works with the product.

Time was crucial as we had a focus group coming.

A superhero could be someone cool with a certain amount...

But that's not the superhero. The customer's not the hero.

The guy falling off the building was never caught by other people.

'I don't like talking over people and I don't like to yell to get my point across.'

When you do that, people don't listen.

-Our favourite comic book character...

-If we go into a focus group... Let me finish.

-Whereas if you...

-'Every time someone talks,'

Clint just tells them to shut up.

-Let me finish my thought.

-'And if someone talks over him,'

he starts yelling at you like you're an inconsiderate ass for talking over him when that's all he does.

Why don't we look through a bunch of products and they draw some of it?

-That's not a cartoon character.

-It's a point of reference.

-We're looking for action figures. Transform herself into the computer.

-What I'm telling you is...

The artists were sitting there with their pens on pieces of paper,

'waiting for Dennis Rodman to stop yelling at Clint Black...'

-He don't give a rat's ass!

-'..for Scott to stop floundering around.'

-Bring it down.

-'But Scott let the team argue and scream at each other.'

-It was outrageous.

-You may feel like I've just insulted you.

-It's not insulting. It's not insulting.

-What does any of this have to do with what we're trying to do?

-Nine years ago, he wasn't worth a...

-BLEEP

Let's sit down. Let's figure out who it is, what she is.

Exactly.

Our task this week was

to create a comic book character for Zappos.com.

I have a vision, so maybe we show a housewife frustrated with customer service.

And our hero emerges and she maybe has lightning bolts

-because of zapping the customer service into the world.

-OK.

Mizz Z. Let's call her Mizz Z, just to give her a name.

Mizz Z. "Don't you worry. Follow me."

'Joan came up with the name Mizz Z'

which was really cool because "Mizz" is M-I-Z-Z and then Z,

just like Zappos.

-"It's not just a dream at Zappos. It's reality."

-Love it.

-Perfect.

That's my little story, my little idea.

I got the idea. I just spit it out. They all loved it.

They all clapped. Almost everybody clapped.

Joan loved it. We were going to go with my idea and that was it.

What's going on? How's it going?

-Good. We finally got it.

-Very nice. Very nice. What's the concept?

-I just...

-Average Jane, cute, not beautiful, is turned into Mizz Z

and her job is to spread good customer service and the word out to all.

The slogan is, "It's not just a dream. It's Zappos."

Who came up with the slogan, the concept?

-Me.

-She came up with the slogan.

-And the concept.

'Donald Junior comes in. He said, "Whose idea was it?"'

Melissa said "mine" without any hesitation.

Hell, no!

It doesn't have bells and whistles.

'I didn't think it was appropriate to fight in front of him about whose idea it was, so I took the loss.'

As part of the task, we would be presenting in front of a focus group,

so we had to present our character and something about her origin and her superpower.

-I'm Khloe.

-Hey, I'm Dan. Nice to meet you.

-I'm Khloe.

-Brian.

The purpose of a focus group is to tell you what they like and don't like about the character.

I'm Melissa. How are you guys all doing today? Melissa with an M.

-Let's just get started.

-Any constructive criticism would be greatly appreciated.

I had Claudia pitch her idea to the focus group to get a reaction.

OK, so our character is called Mizz Z.

She's attractive, she's young, she's girl next door, but just a little bit cuter.

'The focus group were a bunch of typical comic book readers, like I'd imagine a comic book reader to be.'

The Z's kind of look like lightning bolts because this company is all about being fast.

These guys are not used to being around pretty women, just pretty women superheroes.

-It's all about customer service.

-Her transformation would reflect that of the user of being electrified.

Do you think the shorts are too "hoochie mama"?

It's really odd. I never thought I'd be discussing comic books

with a Playboy Playmate

or talking to a Playboy Playmate, period.

You should have one definable Z, so we can pick her out from a distance.

- Just a bigger belt buckle? - Bigger belt buckle?

Yeah, like a bigger belt buckle.

Thank you so much for all your help and advice.

-Bye, guys. Thank you.

-Bye, guys.

-Thank you so much.

-We at least have our idea.

-Yeah.

-You feel better now.

-Were those a group of virgins or what?

What do you guys think of the idea of a Zorro type character?

-No, no, no.

-'Our focus group came in'

to listen to our ideas and give feedback.

Unfortunately, Scott didn't seem to have any control over the room. I felt like I needed to jump in.

Dennis's idea...

Woman comes home from work.

-She tucks the kids into bed.

-I didn't say all that.

-Something like that.

-OK, but something.

-She's tired as...

-BLEEP

-She's tired as...

-BLEEP

Tom Green, he just kind of went on a little bit of a tangent,

which was great, it was cool, but they didn't seem to have everything ready for us.

Did you guys know that Tom Green and Dennis Rodman would be pitching you comic books here?

Listen, his name is Senor Zappos. LAUGHTER

They were a focus group and we weren't focused.

There were so many people with so many agendas that it turned into a performance.

Maybe a motorcycle. He could be on a motorcycle.

I think the one most guilty of that was Tom. Tom was, you know, he was performing.

-Those are two ideas.

-We're out of time.

-OK.

-Thank you...very much.

We are so...

-HE LAUGHS

-We are in so much trouble.

Well, that was entertaining. Um...yeah.

-We've got to pick a character and start working on it.

-We need to get a design done, so I can make it.

'I had to make a costume in Brooklyn, but we were running out of time.'

I knew we ran the risk of not getting a design over there.

Everyone needs to pitch their idea. Everyone else, shut up.

-I'll pitch mine first.

-Just shut up.

-You just told me to pitch my idea.

-I said, "Shut up!"

-OK.

-You don't get it. This is not a joke. He can get fired. This is not a joke.

-Pitch your idea now. You're up.

-OK, I will pitch my idea now.

-Senor Zappos...

-We've heard this.

-I've pitched it five times.

-Sit down. I heard it. I got it down.

-Who else got one?

-Clint?

She's smart enough to handle any job you give her.

-What does that look like?

-She's every woman at her best.

If we're doing one character, it should be something that's achievable-looking.

Just so I can get out of here and get a costume made and you guys can cage-fight.

'I was looking at my watch and realising that we had to go. Scott's the project manager.'

You have to make a decision. That's what a leader does.

-It's a cluster...

-BLEEP

-..today. Without a doubt.

Scott, you've heard a lot of ideas. You're just going to have to decide.

This is a big job and he needs to decide this.

-What do you think we should do, Scott?

-You have to tell us how you want to proceed.

I agree.

Let him draw.

I like that one.

This week's task was to create a comic book character

and present it to the CEO of Zappos.

We need to fit the costume on her.

'We have a model. It was going to be the comic for the presentation tomorrow.'

-How would you like to do it?

-I could.

-You're adorable.

-Yeah, if worse comes to worse, let's just have one of us do it.

-She'd be adorable.

Joan asked me if I wanted to model the outfit.

She's probably better than any model we get.

Getting ready for this presentation is more nerve-wracking than golf.

Any time you have to perform well for a team and not only yourself,

you get that extra bit of jitters in your stomach.

RINGING TONE

-'Good morning, Geppetto Studios?'

-Good morning, Geppetto Studios.

-We're looking for Scott.

-That's me.

-So you are our costume designer?

-'Yes.'

- Scott, we'll call you back. - Let me ask you...

-'When you're all screaming, I can't hear you.'

-Scott, ssh, ssh, calm down. Touch velvet.

It calms you down. Are you straight or gay?

-'I'm gay.'

-Oh, thank God!

-'I love you, Joan.'

In that case, you and I are going to have the best time in the world.

-'OK.'

-I can't wait to meet you.

I am going off with Tionne and Natalie to work on the costume.

-Bye, Joan!

-Thank you, thank you, thank you.

I think Annie hurt the team tremendously

in not using me as a writer.

The frustration of not doing what I should be doing is very difficult.

Is it a him or a her?

I think it's got to be a her.

-I think the character is the customer.

-Yeah.

This has to be about the customer. The person visiting the website gets power from the website.

So she's sort of a normal-looking character who all of a sudden, boom, flies in

and all these things are coming to her. We can develop that.

After another three hours of arguing,

here's an idea. There's a woman. She comes home from work. She's tired.

She doesn't have time to go shopping. She walks into her office.

She sits down at the computer and she gets sucked into the computer - handbags, shoes.

She comes out. She's got a smile on her face. The end.

-So let's start.

-Do you see the kind of gloves that end here or here?

I think she should have gauntlets and I think the fold-down boots with tights.

- What colours? Metallic? - Yeah.

All right. See you guys.

'With the timelines we had, we needed to get our design team out to get the costume going.

'Clint, Herschel, me and Tom'

stayed behind to work the storyboard and really massage the character.

Hi there. How are you guys doing?

We just had a nice, long, creative brainstorming session.

You spent a lot more time debating who your character would be.

We went over a lot of character.

A working woman with a family. She's coming home from work. She has something she has to do.

She hasn't time to get ready for it.

So she, uh...

-She, um...

-Tom, we need to keep going on that.

-No more talking to me now.

I don't want to interrupt you from that.

'The men seem disorganised. They spent most of their day'

figuring out what the character would be and there's a race to the finish.

But they have a very clear storyline. They'd put some time into thinking about that. That's important.

-Do we have a character name?

-Not yet.

Do we like the idea of it starting with the letter Z? Zelda? "Zanadu"?

Zappa?

"Unique baby names.

-"Z. Zada..."

-Does this help you?

-Panel three...

-"Zephira."

-..finding everything she needs.

"Zayd." I'll yell out names. If you hear anything that appeals to you, write it down.

I kind of gave up on Tom. I couldn't listen to him any more.

I was so fed up with the constant interruption after interruption

after interruption that I couldn't hear him any more.

-"Zeyn."

-Sorry, guys. We should have had this to you an hour or two ago.

-"Zula."

'I think that I have been working pretty hard, actually.'

I definitely feel that there's a lack of respect

for my ideas and what I'm talking about in there.

All day, I've been trying to just really help Scott out, but it's been tricky.

All right, how about E, just E, three E's?

-"EEE"?

-Like the drug ecstasy?

"Everywhere, everything, every time."

I chose the name "EEE" because we had to make a decision.

We came back to what this character does and it's about her power.

She can be everywhere, everything, every time.

We felt that it really represented Zappos.com - E-E-E.

-"Everywhere, everything, any time."

-"Everywhere."

-"Everywhere, everything, everywhere."

"Everything, everywhere, every time."

Scott freaked out and thought we couldn't come up with another name.

"Let's just call it EEE."

-Why not just this? Put that across her chest.

-How about this? How about...?

Three E's? OK.

I think it's weird, but if you want to call her Triple E and put that on her chest...

Actually, wait. We should just...

"Che-e-ese."

"Che-e-ese." All right.

Are we locked in now with the name "EEE"?

-EEE.

-EEE!

You are EEE!

The character's name is EEE.

"Everything, everywhere, every time."

And I wasn't crazy about it.

But we have to be loyal to our project manager.

I give that idea a 1.5.

And the Russian judge? A 4.

Hello?

Scott?

-Scott?

-Yes.

-Good to meet you.

We met with Scott. We had faxed him our concept.

He had everything ready for us. He had the boots and the skirt.

Oh, oh! This is so dominatrix!

This is great!

'We had to have a real costumed character, a real person.'

We wanted a cute "girl next door" type look and she was perfect.

-Nice!

-Is it nice?

-Oh, lovely!

'It was very nerve-wracking walking around in that outfit because it was so extreme.'

Very outside the box for me!

- Thank you. I appreciate it. - It was so great.

'It was Scott's decision

'to send Jesse, Dennis and myself here to the costume designer.'

And we don't really have measurements or anything other than a sketch,

but the girls are great. Hopefully, it's just going to come together.

-Are we going with this material here?

-Yeah, a two-way stretch fabric.

But in a cool colour, that won't...?

The silver looks pretty good. If we went silver with black boots

and then the website purple highlights?

I'm happy to make some superhero costume. That's what I'm good at.

It's like me building a bike. I can come in and do this amazing bodywork and sheet metal.

It's going to be West Coast Choppers and Costumes!

-MOBILE PHONE RINGS

-And then the logo...

-Hello?

-I changed her name to EEE. E-E-E.

'That was an absolute on-the-fly decision.'

-Her name is EEE.

-EEE?

-OK.

When we were on the phone, we weren't sure whether he said Eve or EEE.

-What did he say her name is? Z or E?

-EEE.

- I think E-E-E. - What?

-I heard EEE.

-Eee-ee!

We've got to write the presentation, so everybody knows what's going on.

'We're really tired, but right now, we're pulling a late night'

and we're trying to get this stuff done

and we'll barely make it by our time crunch.

"It's not just a dream. It's Zappos." "It's not just a dream" a tiny bit bigger and "It's Zappos" in one...

Claudia today started out, she had so much energy, then the next thing you know, she's as sick as a dog.

I have a huge lump on my neck.

Poor little thing. She had all this energy, then she has a big knot in her neck, can't swallow.

It just happened so instantly. I hope she's going to be OK because we need her tomorrow for the presentation.

The plan for the presentation is that Claudia is going to present the story

of our superhero.

OK, let me get that.

-Can I go home?

-- Thank you. - Yes, go.

You did a great job today. Everybody gets sick.

I got to tell you...

I would have not in a million years asked

if I could go home for the night.

All of us are in the situation where we're all tired, none of us have had sleep.

I'll be in that room and whatever you need done... Whatever you want to say about how direct I am, I work.

-I hope you feel better.

-I will.

-You're a star, girl.

I'm trying to write this. I'm a skater, not a writer!

Tomorrow is the biggest presentation of my life and I have nothing.

-So would you like me to write the dialogue?

-No, we've heard you talk and stuff.

Just tell me where to go.

-Man on the left says, "Wow!"

-I've sold four feature film scripts.

I could throw some water in the fake plant if you'd like.

-Do you need any more ice, Scott?

-Uh, no, we're good with ice.

'I have to keep myself entertained because they're not letting me do anything!'

I'm trying to stay positive, throw out ideas.

-So this would be panel two.

-Why don't we call the character Zappos?

Why name her EEE? I think it's distracting. It doesn't make any sense.

Why is her name EEE?

'My goal here was to try to be calm and organised.'

But it kept getting derailed. The derailer was Tom.

-What am I gonna be doing?

-Sit...and relax!

Every warrior has an Achilles heel. My Achilles heel was Tom.

I am just suffering, suffering, through this process.

Let's keep rockin', man!

-He's got a problem.

-He's playing the game, not working on the task.

If you're trying to do a task, you can't play around. He may be ADD, I don't know.

'I'm a creative guy, but they're not listening!'

What am I supposed to do here? I've been waving my arms up and down, waving my arms.

Maybe I should just start waving. Maybe they can't see me.

They're so focused on the task, they don't know I'm there. Hey, guys! I'm over here, guys!

Look at me! I got an idea! Maybe we shouldn't call the character EEE!

It's a bra size!

-Oh, boy. What a day!

-'We went back to our war room. We had so much to do'

and so little time. We had a presentation...any minute.

We wanted your superhero to have a name to remind your customer why they shop at Zappos.

-We came up with EEE.

-We need to tell them, with conviction, what they're doing.

-Not think.

-I already got that.

-Not "we think". No, it is.

We've got to believe in what's going on. We need somebody animated.

-Not yadda, yadda, yadda.

-I think Clint can pull that off.

If you kill the task by arguing about this stuff, we're gonna die.

Thanks. 'Clint thinks he's Donald Trump.'

Because he's sold...10,000 albums or whatever. You don't know what you're talking about. You sing.

If we try to work through the details, we're going to end up bouncing this thing off...

-You're talking about the past tense.

-Come on...

'Clint is being a BLEEP.'

Maybe it's ego and narcissism that a dude like Clint Black, who's some superstar,

can't take advice from anybody else cos he's "Clint Black".

We're sitting here with a full committee.

Oh, man.

Whoo!

We tried to suss out the details

of who would actually talk, what would be said.

I think we can get this done, the four of us. "Here comes EEE." And we all go...Zappos!

We have to have somebody energetic, who can be gifted and crafty.

Maybe Tom does the narration.

OK, I heard a little bit of what's going on. It could be really fun.

-Who's quirkier than this guy?

-This is a very good presentation. You know what he did.

I know. Tom, are you locked in to this concept enough to do the performance?

It's funny how, at the last minute, you guys are asking me to do this.

- If you want me to, I can try. - No, because he wasn't there.

'Tom was not a part of it.'

Now Tom is going to do it. I have a big question mark about it.

I'd love if they'd let me touch up the script a bit, but they won't. They didn't let me yesterday either.

- They asked you to. - They didn't let me.

I can't believe you're a liar. You lie. You are a liar.

- And you don't jump up over here. - Don't call me that.

You're a liar. A bold-faced liar.

I am absolutely not.

-All right.

-There's a couple of things I don't like being called. Liar is one of them.

-D'you want this?

-Thank you.

-Take the edge off.

-When this is all done, though, let's go out and get a beer.

-I have no problem with that.

'We had time to practise before we gave the presentation

'in the actual room.'

We immediately started getting organised.

-They should be up high to see them.

-We have two extra girls. Why not hold them on the side?

-I do not want to look like it's a boxing ring. Round Two!

-Can I make a suggestion?

You introduce Claudia, Claudia introduce her.

Natalie should walk in first then I'll walk in behind, then Claudia, whatever.

She introduces me. I'd like to introduce you...

I think we were all a little nervous, all just a little, "Where do we stand?"

It's just nerve-racking under a time clock. You try to rush.

'As Project Manager, I needed it to run properly.'

But we want the focus to be on Mizz Z.

'I think our rehearsals went well,'

but we're dealing with some very smart men.

'They know what they're doing. I'm definitely not underestimating them.' Good job, everyone.

EEE!

OK, read the rest of it.

-From EEE?

-Mm-hm.

-EEE!

-All right, start from the top and go through it. This is important.

-Straight through?

-From the top.

-To the end?

-Yeah. Deliver your first line.

Megan is every woman.

-How is the way I'm reading it?

-It's all right. We'll coach you.

OK.

I'm getting NO co-operation from Tom! None!

Zappos!

'His mind and how it works,'

it's just meant to undermine, distract and throw people off.

-Clint, how do you think about the way I'm reading it?

-You're asking me?

-Yeah.

-Take your top line.

-Megan is every woman.

-Every woman at her best.

- Every woman at her best. - Hold on, guys. He's talking about Megan and they don't see her yet.

Tell them who she is. This is Megan. Megan is every woman. I tell you, you have to do this.

'It's hard to keep my mouth shut. I'm used to being the boss.'

When I saw the disarray, I'd to put my foot down.

- This is Megan. - Megan is every woman.

Some of the things that are my expertise - staging and what's theatrical -

things have to be a certain way.

-Put her right under her comic bubble.

-We're standing in front.

We can't stand in front of the frame. Why go to the trouble to make them?

-It doesn't matter.

-You got any other idea?

-You have to.

-Is there any other possibility?

-You're gonna have to stand in front of it.

-Hey, Brian, the way to have a great idea is to have a lot of ideas...

-No, there's only YOUR idea.

-I was on Broadway for three months.

-Can I have the floor?

-You got it.

Thank you. Just cueing EEE.

I was not happy with Clint

'because he was adamant about what he wanted.'

-Are y'all watching me?

-'He was doing it in a way that was abrasive and it made it very difficult.'

-I thought we'd fall on our faces.

-Brian doesn't like it.

-It's your thing.

-We're presenting the...

-Do it how you want.

I love to win. There's no feeling like it. Over the years, I've seen a lot of people. They want to win,

but they just can't get there. They work hard, they study hard, but just can't close the deal.

Take our teams. Our Zappos executive has to be blown away. He has to know he can't live without them,

but if they don't make Zappos happy, one of them will be fired.

'Going into the presentation,'

we were all a little nervous.

'Claudia was sick and nervous she'd fumble her words. I was nervous.'

Everything's on the line for me. If we lose the task, I'm worried I'll be fired as Project Manager.

-Hello. Good morning.

-Hi.

We're Team Athena and we are very excited to give you guys our presentation.

I'm about to introduce Claudia.

-Hello.

-Hello.

-There's an epidemic going on.

The customer is being left out of customer service,

but fear no more. I'd like to introduce you to Mizz Z.

As you can see, Mizz Z is a comic book character.

She was created as a champion of customer service.

Let me tell you about her origin. She started as a regular woman like you and... You're not a woman.

As you see in our first picture right here, she's a regular woman.

Her world is dreary. She's frustrated.

"Why is dealing with Customer Service so aggravating?" But she is pulled into her computer

and transported to the fabulous world of zappos.com.

Powered by service, our mild-mannered heroine has been transported, transformed,

into Mizz Z.

And also we can...well...

We didn't want to be pinned down to any demographic, so we have

the Customer Service employees that she inspires. She awakens. "Was this a dream?"

And she realises it's not just a dream. It's zappos.com.

I'm clearly sick and I crammed for this. I absolutely did.

If I had to grade myself, I'd probably give myself a C.

Hopefully Donald doesn't notice, but he will. It's why he's Donald Trump.

Why did you choose Natalie?

Look at these legs! Who would say no to Zappos?

Natalie, could you ever wear this, perhaps during the US Open?

I wouldn't wear this in the hallway.

'Oh, my God. I was a little bit worried by that comment Natalie made.'

-Thank you. Thank you very much.

-Thank you.

Megan is every woman.

Every woman at her best.

But every woman, even at her best, gets behind.

Gets tired. Needs help. "I have the biggest presentation of my life tomorrow

"and I have nothing to wear and no time to shop."

Zappos!

Zappos.com transforms Megan into our hero - EEE!

EEE!

At zappos.com, EEE is Everything, Everywhere, Everytime.

The ultimate shopper.

The man on the left notices Megan. "Wow!"

She says, "EEE can always get it done at zappos.com."

-Thank you.

-Thank you very much.

What do you think of the men's team?

I like the focus on the customer. I thought that they did a good job

communicating that Zappos is about customer service. I didn't like the focus on the letter E.

We have an opportunity as Zappos to really own the letter Z, so it was a little confusing.

-But overall they did a very good job?

-I thought it was a very fun presentation.

And what about the women?

They focused on the letter Z. And they really captured our core values and company culture.

What I didn't like was that they stumbled a bit.

The other thing I noticed was she sometimes said Zappo instead of Zappos.

-But both teams did a very good job?

-Overall, they did.

-I was very surprised at how much they came up with.

-Who should win?

-I think the winner is...

Khloe, I'm a little surprised.

-I heard you did a very good job.

-Why, thank you. Why so surprised?

-I didn't know anything about you

other than I heard you were a leader in your family and very smart.

-I heard you did a very good job.

-Thank you.

Scott, how did you like being Project Manager after last week?

In skating, the toughest job in the world is the one after you fall.

Your confidence is shaken. This is a game, but it's business.

I took that very seriously. When they made me Project Manager I was not going to shy away from it.

I hear you really went to battle with Tom for some reason. What happened with you guys?

What happened? I think Scott stepped up and asked to be Project Manager and everybody supported him.

-Did you agree with what he was doing?

-I did not. He had a hard time keeping the group under control.

-So I think we got very behind schedule.

-And you blame Scott?

-I do.

-Scott, how do you respond?

-I want to say first that when we decided who'd be Project Manager,

they looked at me and said, "We would like you." I never asked.

And who did that?

I'm trying to think. Guys? Who brought my name up first?

OK, who cares? Scott, who was the most difficult person to handle?

Tom.

-Every time I put him on task, he'd get distracted.

-He is that difficult?

-He was that divisive

-and he derailed us.

-I really tried today to not get angry,

even though they were not allowing me to get my ideas presented.

-We allowed him.

-No, let him finish.

-I'm sorry. That was disrespectful and I apologise.

-It's fine. You proved my point.

-That's what you were doing all day.

-Brian, what do you think? You're not convinced the team is so hot?

-I think we're a great team.

-Individually.

-We have seven chiefs.

-Too many chiefs.

-Too many chiefs.

-You said that really well. It's what I noticed.

-I got the feeling everybody wanted to be in charge and nobody respected your authority.

-Whose fault is it?

The team seems to be a little bit dysfunctional.

-It's hard to say who's at fault, but the Project Manager has to knock everybody in line.

-Absolutely.

-OK, Khloe, what do you think of your team?

-We'd a lot of great ideas and we worked really hard.

-Your team is good?

-Yeah.

-Joan, what did you think of Khloe as a team leader?

-She grew into it.

She'd have grown into it faster if it wasn't chaotic at the beginning.

-Nobody gave her the respect.

-Why?

-We have a lot of chiefs also.

Right. You do have a lot of chiefs.

I can tell you I was asked not to participate in writing the script.

-By who?

-Mainly, I guess, Annie.

I thought to myself, I have had three Broadway plays ON Broadway.

-And I have an Emmy.

-And somebody says, "Don't give me ideas."

"We'll show it to you later for your approval, but it will be done."

-She didn't really treat you with much respect.

-None.

-First of all, that's not true.

-You are smarter than everybody, better and talk louder than I do.

Obviously, I'm very direct and I'm dealing with people who do get offended.

-You'll be toned down by the end.

-I might be direct...

-By the end, she'll be a great diplomat.

She'll be your best friend. And you'll take her to Las Vegas and win a fortune.

-Melissa, who had the idea for the character?

-It was me.

It was a very skeleton idea and everybody added, but I guess it sprung from my head.

-A lot of the skeleton was from Claudia and everyone added on.

-Yeah, that's...

But I realise we're a team. I'm not saying it's me, me, me.

If we win because of something I started, fine.

-Natalie, how did you feel about being in that outfit?

-It was...

-Did you think it insulted Tony,

from Zappos, that you wanted to get that thing off?

-I looked forward to getting out of it. It was a little much.

-But do you say it in front of them

-right after the presentation? Did that sway how he looked at the presentation?

-It could have.

Why weren't you in the outfit, Brande? You've worn outfits like that before. A lot less.

-Yes.

-Why weren't you in that outfit?

-Our character...

-How many times on the cover of Playboy?

-Just once.

-But you were the most popular...

-Maybe you looked at it a lot of times!

Wait. I can't have my son hear this. Years ago, I tried to pick up Brande and I failed.

-I don't know if you remember. Before I was Trump.

-I don't remember that!

-You should have been more obvious.

-I was being nice.

-He's so shy.

OK, I want Erin and Don to show you each other's comics, OK?

-Erin, why don't we start with you?

-I'll hand it to you, Scott.

Don, show the ladies.

Start with the men's team. What do you think of their character?

-Familiar!

-Dennis, what do you think?

-There's a similarity.

-A similarity.

-In some ways.

-But a couple of big differences.

-Oh.

-In my opinion.

-Ladies, what do you think of the men's character?

-Way better than I would have thought.

-From these guys.

I was impressed, I really was.

-Natalie, what do you think?

-I like it. Scenes 2 and 3 are like ours.

But the Es when you were dealing with Zs makes no sense at all.

-Scott, how do you respond?

-Part of their core value statement is about being off the wall.

So EEE, it's quirky and it's Everything, Everywhere, Everytime.

-It was ultimately my decision.

-But E is not Z.

-No, E is not Z.

-At the same time, I have to say Tony from Zappos loved some of the things you did.

-Right.

That probably wasn't one of them, but he loved it.

-Clint, do you think you won or lost?

-I think we won.

-Tom?

-I don't think we won. I want to win.

-Why don't you think you won?

-To be honest, we had 15 minutes and I said, "Scott, listen,

"we should maybe really consider this name, EEE. It really doesn't make a lot of sense."

You didn't like the E when you have a Z character.

-Do you think you won, Claudia?

-Yes.

-Why do you say that?

-I think...

Because of them? Because they're so bad? Or because you'd a good idea?

It doesn't matter what they did. We did a really good job.

-Your presentation was good, but you did stumble, which surprised me.

-I was sent home cos I was sick.

I know you have to still work, but I just had too many drugs in my system and I was nervous.

-Is that right?

-Oh, yeah!

- We needed to get her home. - She didn't want to go home.

-So would you like to know who won?

-ALL: Yes!

First of all, the Zappos executive, Tony, thought both teams were excellent,

but they loved...

the women.

What they liked in particular was the character, they loved the Z, you were very organised.

You did a great job. I congratulate you. And Khloe wins 20,000 for her charity, which is?

-The Brent Shapiro Organisation.

-Very good. Congratulations. Good job.

OK, go back to the War Room. You can watch what's going to happen.

-Get out of here. Go.

-All right!

-Thank you!

-Good job.

Men, stay here. Somebody's getting fired.

- ALL: Women power! - Did I not say we would win?

I am so thrilled to win and win for my charity.

Team Athena. Good job.

The Brent Shapiro Organisation raises money to bring awareness

and help find a cure for addiction. It really means a lot to me so this is such a blessing.

-Woman power!

-We did such a good job. Let's keep it up.

Let's win three in a row. Eight in a row. How about that?

-Here we go.

-'Scott, what happened?'

When we first got there, I knew that to get these guys to stay on task,

-I needed to focus them.

-You had a hard time controlling them.

-Not at first. I knew they were concerned

after we lost our first task. I wanted to bring them together.

-I really feel I accomplished that.

-Except for...

-Except for Tom.

-I think there might have been

a misconception about what I was doing. I was just trying to give options.

-Scott, go ahead.

-Tom's difficult. I tried to find a place for him.

-Then he'd get a little distracted. It was about selling himself.

-That is not true.

-I tried to take control as Project Manager.

-And that didn't work.

No, it was working fine, but I sensed some people were playing a game and some wanted to work.

-Did anybody fight EEE?

-I did. Several times.

-Is that true? Is that so? Dennis? You fought it.

-I didn't fight. I just didn't like it.

Well, I will say this. Pretty much throughout our task, as Project Manager,

it was a situation where Tom just fought me every step of the way.

I'd like to interject and say I was not fighting.

I really just wanted to win. I knew the EEE thing made no sense.

I went through all the Z names, Scott just chose E.

-Those two really did not get along.

-It's going to be Tom or Scott.

Anyone who lets the team have an E, it's like Donald having an M on his logo.

Let me ask you this. Herschel, who would you fire if you were me?

-Tom.

-You'd fire Tom.

-I was in the War Room when Tom was acting up. I saw a lot of it.

-Is that true, Tom?

-I think Herschel misunderstood what happened.

No, I don't misunderstand anything.

One thing about Herschel, this guy's a fighter. He went at it last week.

You led a pretty crappy team, but he fought incredibly.

-Tom, would you fight Herschel?

-No, I would not.

-Brian, if you were me, who would you fire?

-Whoever came up with that name.

-And who was that? You know.

-We were gone to do the costume.

If you notice on the costume, there's a Z.

-Dennis, who would you fire?

-You know me. I'm gonna say it straight up. I'd fire Scott.

-Because he was the leader.

-No, because he was too soft in being a Project Manager.

-How do you compare Scott with Phil Jackson?

-I love Phil Jackson.

-I love Phil Jackson. And Scott.

The difference is, we're not on the ice.

We're here trying to build a product.

Jesse? If you were me, who would you fire?

Clint.

Fire Clint? What the BLEEP did Clint do?

I would actually... I understand why Jesse says that.

Ultimately, Clint was a major wrench in the gears. He wanted to argue and yell at everybody.

-OK, could Jesse speak for himself?

-Absolutely.

-Why Clint?

-I'm surprised to hear you say that.

-At some point in the last 30 hours, Clint's made up his mind

-that he just wants to argue. It's detrimental to working...

-But he and Scott get on very well.

Despite him and Scott being friends, I think this is a team.

-We won't win a task unless we work together.

-You think Clint is a difficult guy.

I had to get up and walk away because he was shouting over me when I'm trying to help.

-'I was trying to help him.'

-This one's a snake. A snake.

-Who?

-Clint.

I thought there was something mean about him. Clint - something about him. I don't know what it is.

-I didn't think...

-'Clint, who would you fire?'

-I would fire Tom.

-Tom over Scott.

I feel like he was undermining Scott on purpose.

-No, I was not.

-Did you feel that, Scott?

-Absolutely.

OK, Scott,

-you've got to pick two people.

-Do I have to pick two?

-You don't have to. You could pick one.

-I think you're better off picking two. I don't know who the other one would be.

-I watched last year.

-You recommended to Gene that he pick other people.

-He didn't do it. He wouldn't listen to me.

When I tell you this, in all sincerity, I mean it,

-there's only one person that deserves to sit next to me.

-OK.

-And that's Tom.

-But I want to bring back Herschel.

-Herschel?

-And he doesn't deserve it.

-You want him as a helper.

-As an advocate.

-How do you feel about that? Thrilled?

-No, I'm not thrilled.

No, because one wrong sentence and you could be fired.

So you don't love it.

OK, Tom and Scott and Herschel. Everybody leave. You three come back in about five minutes. Thank you.

-Thank you.

-Thank you.

-Good going, Dennis. Very good.

-Hey, man!

-I'm proud of you.

-Just doing my job!

I know the real Dennis.

'OK, women, turn off your TV right now, please.'

-Tom's very smart, but he's very...

-Weird.

-They don't like him.

-I kind of like people like that. - I do, too. I like him. He's very cerebral.

It's never fun to lose, is it?

I'm actually looking forward to having a discussion about this

to all tell our side of the story. It's possible we didn't understand where everyone was coming from.

So, Erin, what do you think?

You saw the same thing here that I saw when I stopped by.

There's a faultline between Tom and Scott and it's hard to imagine how you continue with both of them.

-They don't like each other much.

-Therapy is required for them to stay in the same room.

-Serious therapy. Don?

-Clint also had a hard time getting along

so it was interesting to bring back Herschel, rather than Clint.

Well, we'll see what happens. ..Amanda, send them in, please.

Thanks, Herschel.

Sit down, fellas.

-Scott, what do you have to say?

-I've got a lot to say.

-Go ahead. Say it.

-My biggest challenge was to get these guys together.

And get a little momentum going. I feel the decisions I made with Jesse and Dennis

and the way I could have those guys work together, I wanted to keep Tom away from those guys

because he was definitely wired. He was just frantic, all over the place, like excited.

I think that maybe at some points in the day, throughout the day, you didn't understand what I was doing.

I don't think anybody could! "How about...? No! Zorro! Maybe he comes in on a motorcycle!"

-Scott...

-And then he goes, "How about this?" And everybody went...

Scott, would you rather I argued and yelled like Clint, your friend, that you couldn't control?

I was trying to bring positive enthusiasm, even though every good idea, you shut it down.

-Maybe it wasn't a good idea.

-Even after 16 hours of them belittling me and ganging up on me,

-I...

-That's not true.

-Let's hear it, Herschel.

-I didn't see ganging up.

Tom has got so much talent and I don't understand him...

-Tom has got so much talent?

-So much talent. But I watched time and time again.

He would sit there and then question everything. And it got to the point, and this is true,

I said, "Shut up!

"Shut...up." He wouldn't shut up. I said, "You got a problem."

-I looked at my watch...

-I shut up.

-You didn't.

-I did.

We had a few minutes and he's performing and I'm like, "We're gonna lose."

-It was frenetic, it was insane and...

-Herschel, have anything more to say?

-No.

-You shouldn't be here.

-I'm trying to figure it out.

-I don't wanna be here.

-Herschel, get the hell out of here, please.

-Thank you, Mr Trump.

-No reason for you to be here.

-Sorry, Herschel.

-You knew what he would say.

-And that you'd never fire him.

-Not tonight.

-I knew that.

Almost last week, but not tonight.

Y'all got to start getting along.

-Oh, oh!

-Herschel!

-We knew you were coming back. Your face was like, "What?!"

-Who else is coming back?

-No one yet. They're still talking.

-Who do you think it's going to be?

-I think it may be Scott.

-Really?

-You're here. Live to play another day.

-Yes.

OK, Tom, let me ask you a question.

-Why should I fire Scott?

-Well, Scott wasn't able to control the team.

-Can anybody control that team?

-I can and the reason is

I understand how to work as a group in a creative medium.

I want to be the next Project Manager. I'm tired of losing.

And I think the mistake you made was that you didn't give every individual a job and let them do it.

-And nothing got done.

-It seems that the reason you lost comes down to the name.

There were lots of problems, but when it comes down to what Zappos hated the most,

-it was no Z in the name. EEE was you, right?

-Wasn't that you, Scott?

We had to have a jumping off point that brought together the entire concept.

But do you agree that Tom really didn't want to use the EEE?

He wanted so many things all day that even when the train had left the table,

-he would interrupt, interject...

-We had argued for six hours.

-You disrupted for six hours!

-Do you not want me to talk?

Why did it take six hours? Why?

-Because...

-What's to talk about?

-..he could not control Clint. Clint Black argued with everybody.

-Why didn't you bring Clint in?

-Why didn't I bring Clint in? I didn't want Herschel!

-The only one I wanted was him.

-Clint should have been brought in before Herschel.

-He should.

-Clint should have been brought in.

-Clint did everything I asked.

-You like Clint a lot.

-He's my pit bull, but he has a heart of gold.

-I know you're his friend...

-I'm friends with everybody here. The only problem I was coming across

-was the constant derailing from Tom.

-But Tom didn't like EEE.

-Tom didn't like EEE.

-That's a biggie.

-He didn't like anything but his ideas.

-That's not true.

I liked Jesse's idea. I was so relieved when you picked an idea!

Isn't Jesse amazing? You think "gimme a break", yet he's brilliant.

-An out of the box thinker.

-I adore him.

-Is Tom in the same league?

Not a chance. Tom is without focus. Tom is a very entertaining, frenetic...

-You didn't understand what was going on in our brainstorming.

-That was a hurricane of you.

You just keep talking.

-Scott, why should I fire Tom over you?

-I can tell you why.

-Go ahead.

-My biggest concern about being the second Project Manager

was because I felt it was early. I really wanted to get my feet wet before I stepped into that role.

-You'd prefer to be later down the road.

-Yeah, next task.

But I'm looking at the long run. I wanted to win to give money to cancer like you have no idea.

I knew my job was tough because I had to bring this team together again because they were fractured.

-We are both...

-Please, don't interrupt me.

Scott, he was trying to be nice. He was interrupting to be nice.

-But that's the point.

-I think he was a little surprised at you. That was tough.

If you stand on a T box and someone coughed in your backswing, it would be really hard to get a rhythm.

Tom's here, I feel, to perform and play the game to promote himself.

-I'm here to win money for cancer, just like you.

-Are you both fighting for the same cause?

-We both had testicular cancer.

-Both?

-We both have one... Well, I'll speak for myself.

It's self-explanatory. I have one testicle.

-I'm not gonna talk about you.

-Together we're a set!

-And I'm fighting for my doctor, Donald Skinner.

-That's great.

-That's not the point I'm making.

I'm saying I did the best I could under extreme circumstances. This is a long process and I feel

-I am more beneficial to the team than Tom.

-I understand.

-I feel I deserve another chance.

-Erin?

-It doesn't seem that anyone had a great idea...

-I think I had several.

-Please don't interrupt.

But, bottom line, the name that came out was EEE and that, obviously, by your account was your name.

That's the one you came out with. The name was the issue.

I agree. We're all about branding. So when I heard they didn't have a Z, I just said,

"Who picked the other name?" That's a big one to miss.

-Anything to say, Scott?

-There is a process. A process.

If every bad decision you made got you out the door, where would all of us be right now?

OK, listen. The E was a big mistake. I saw that immediately.

As good as everything was, everything was great, but the E is not Z!

The name is Zappos! So I thought that was a big mistake and you did say

that it was your responsibility.

And in this case I have to say, sadly, Scott, you're fired.

-Thank you for the opportunity.

-Thank you.

-Thank you, Mr Trump.

-The only thing I can say for sure, Tom, is you have a lot to live up to next week.

-Absolutely.

-Thanks, man.

-Tell the guys I'm sorry I let them down.

I will. I don't think you let them down. It was one of those things.

-See you in LA.

-Thanks, man.

-Bye.

-Thank you.

-Take care, Scott.

That was very hard. Doing that was very hard.

But I think we made the only decision.

I am bitterly disappointed,

but I'm also a very happy and positive person. I feel like I could have done much better than I did,

but I have my family, first and foremost, and my mission of curing cancer in my lifetime.

And my career. So onward and upward.

C'est la vie.

Subtitles by Subtext for Red Bee Media Ltd - 2012